westernunion.com website review

audioeye.com costs a phone 2.4 s of main-thread work and 408 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

Quantum Metric costs a phone 1.9 s of main-thread work and 145 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

A phone's processor spends 14.6 s on main-thread work while loading, 10.9 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

8 third-party services load with your homepage (audioeye.com, Quantum Metric and Google Tag Manager and others), adding 1.9 MB and 6.5 s of main-thread time.

74 files are served with short cache lifetimes, so returning visitors download them again (1.4 MB).

About 1.1 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 150 ms faster on a phone.

Your mobile performance score is 64 (desktop: 65). Pages that score under 90 lose visitors before the first paint.

Google Tag Manager costs a phone 519 ms of main-thread work and 308 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

20 long tasks block the main thread while loading, the longest for 485 ms. During a long task the page ignores taps.

Adobe Tag Manager costs a phone 444 ms of main-thread work and 248 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

Optimizely costs a phone 416 ms of main-thread work and 424 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

The page has 2,747 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 200 ms).

Polyfills for old browsers add 104 KiB JavaScript that modern phones do not need.

About 33 KiB of CSS is downloaded but never applied on this page.

Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

The page becomes fully interactive after 31.5 s. Good is under 3.8 s.

Scripts block taps and scrolling for 3.6 s in total while the page loads. Good is under 200 ms.

Real visitors wait 405 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

Real visitors wait 889 ms for your server to start answering (75th percentile). Good is under 800 ms.

Visually, the page fills in at 5.7 s (Speed Index). Good is under 3.4 s.

11 images have no width and height attributes, so the layout jumps as each one loads.

Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.1 s to 3.2 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

Your homepage downloads 3.9 MB in 284 requests on a phone: scripts 2.9 MB (81), fonts 516 KiB (7) and other files 196 KiB (139). Under 2 MB keeps phones on slow connections fast.

By the Sustainable Web Design model, a visit to your homepage emits about 1.09 g of CO₂e: 131.0 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

3 elements use ARIA attributes their role does not allow, which confuses screen readers.

Certain ARIA roles must contain particular children: 2 elements on the page fail this check, rated critical by axe-core.

Certain ARIA roles must be contained by particular parents: 1 element on the page fails this check, rated critical by axe-core.

4 tap targets are too small or too close together to hit reliably with a finger.

2 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

[role]s do not have all required [aria-*] attributes (1 element).

1 image has no alt text, which hurts accessibility and image search.

All page content should be contained by landmarks: 39 elements on the page fail this check, rated moderate by axe-core.

The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

9 form fields have no label, so screen readers announce an empty box and autofill guesses.

1 visible link has no text or label, so screen readers cannot say where it goes.

Elements marked as presentational should be consistently ignored: 1 element on the page fails this check, rated minor by axe-core.

Headings skip levels (h1 → h6, h2 → h6 and h3 → h5), which makes the page harder to scan with a screen reader.

Elements with visible text labels do not have matching accessible names. (4 elements).

1 link use generic text like “click here” or “learn more”, which tells Google nothing about the page behind it.

No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

The homepage links to 174 pages on westernunion.com and 19 external pages.

Your Organization JSON-LD is missing sameAs (social profiles), description and contact details. These are the facts AI assistants use to describe a business and to tell it apart from others with a similar name.

https://www.westernunion.com/global-services/find-locations has no <title>, so Google invents the link text in results.

https://www.westernunion.com/web/global-service/track-transfer and https://www.westernunion.com/us/en/bill-pay/app/billpay-start all use the title “Money Transfer | Global Money Transfer | Western Union”. Search engines can't tell which page to show for a search, so each competes with the others.

https://www.westernunion.com/web/global-service/track-transfer, https://www.westernunion.com/us/en/bill-pay/app/billpay-start, https://www.westernunion.com/global-services/find-locations, https://www.westernunion.com/us/en/rewards/home.html and https://www.westernunion.com/us/en/rewards/shop-deals.html have no meta description, so Google writes the search snippet from whatever text it finds.

Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.westernunion.com/prepaid/PrepaidLandingScreen, whose canonical is https://www.westernunion.com/us/en/prepaid.html. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

https://www.westernunion.com/web/global-service/track-transfer, https://www.westernunion.com/us/en/bill-pay/app/billpay-start and https://www.westernunion.com/global-services/find-locations have no <h1> headline, so visitors and search engines get no clear main topic.

https://www.westernunion.com/us/en/bill-pay/app/billpay-start and https://www.westernunion.com/global-services/find-locations have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

We fetched 15 pages linked from your homepage (of 53 found) and read each the way a search engine does.

4 images failed to load on a phone, for example https://www.westernunion.com/us/en/home.html.

7 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.

The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

1 error was logged to the browser console while the page loaded, for example “Cannot read properties of undefined (reading 'addEventListener')”.

Chrome logged issues while loading the page (“Cookie”).

Large scripts ship without source maps.

There is no form on the homepage, so every lead has to click through to another page first.

No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

The homepage carries about 1,020 words of visible text.

Before a visitor clicks anything, the page loads Amplitude (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

Opening the homepage sets 23 cookies (measured from a US location before any click).

Loading the homepage contacts 16 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.