Enrollment is Bicara's 2026 priority, yet on fortificlinicaltrial.com, the recruitment site linked from bicara.com/patients, the "Get in touch" block in the phone and tablet menu still shows the template text "555-555-5555" and "[email removed]", on both the English and Spanish pages. ClinicalTrials.gov lists a real Medical Affairs line and a FORTIFI inquiries address. A patient or caregiver who opens the menu on a phone to ask a question finds a dead end, and there is no referral form for clinicians either.
First action
Swap the placeholder phone and email for the FORTIFI inquiries contact on both pages.
How to measure it
Pre-screened referrals from the trial site
- Now
- –
- Target
- +50%
- By
- 90 days
Steps
Fix the contact block
Real phone and FORTIFI inquiries email on /, /es-mx and the menu panel.
Senior Clinical Trial Manager 1 day
Audit the template
Search both pages for any other template text, empty links or test values.
Web and digital agency 1 day
Draft the form
Three pre-screen questions plus zip code; IRB and privacy review.
Senior Clinical Trial Manager 2 weeks
Route to centers
Send each inquiry to the nearest listed site coordinator or a central navigator.
Clinical Operations lead 1 week
Add a clinician path
A referral contact and protocol summary under For Clinicians.
Senior Medical Science Liaison 1 week
Track
Clicks to call, form starts and completions by source and language.
Director, Marketing Operations 1 week
Review weekly
Referrals, screen-fails and site responsiveness.
Senior Clinical Trial Manager weekly
Why it works
Put the real FORTIFI inquiries contact (or a trial-navigation service) in the menu block on both language versions, today. Then add a short, IRB-approved "Can I take part?" form that routes to the nearest of the 49 listed US centers, a clinician referral path in the "For Clinicians" section, and click and form tracking so the trial team can see which channel produces pre-screened referrals.
Recruitment sites are judged by the contacts they produce, and most visitors arrive on phones. Removing a dead end and adding a routed form is the cheapest enrollment gain available, and the marketing operations hire is chartered to keep deployed content approved and current across channels.
Ready to use
ChecklistTrial site contact fix list
[ ] Menu panel phone = real FORTIFI line (English and Spanish) [ ] Menu panel email = FORTIFI inquiries address [ ] No other template text on either page [ ] Spanish page title and description in Spanish [ ] Call and email clicks tracked [ ] Pre-screen form submitted to IRB [ ] Clinician referral contact under For Clinicians
Risks and how to handle them
IRB approval needed for new recruitment wording
Fix the contact details first (no new claims) and submit the form wording in parallel.
Inquiries overwhelm sites
Use a central navigator to pre-screen before sites are contacted.
Evidence
- Trial websitefortificlinicaltrial.com, the FORTIFI-HN01 recruitment site linked from bicara.com/patients, checked twice on October 22, 2026: the "Get in touch" block in the menu panel (the menu shown on tablets and phones) reads "555-555-5555" and "[email removed]", which are website-template placeholders. The page lists 49 US study centers in 25 states, says "For US audiences only", has no patient or clinician referral form, and does not mention the FORTIFI-FLEX study.Source
- ClinicalTrials.govNCT06788990 (FORTIFI-HN01) is RECRUITING, estimated enrollment 650, record updated October 2, 2026, with 231 listed sites (55 in the US, 20 in Brazil, 18 in Italy, 15 each in Germany and the UK, sites in 28 countries). Central contact: Medical Affairs, 1-617-468-4219, [email protected]. FORTIFI-FLEX (NCT07807163, estimated 160) is also RECRUITING, record updated October 13, 2026.Source
- Trial websiteThe Spanish version (fortificlinicaltrial.com/es-mx) translates the page but keeps the English title "HNSCC Clinical Trial Now Enrolling Near You" and English meta description, and its menu panel shows the same placeholder phone and email.Source
- Company updateQ1 2026 results (May 11, 2026): Bicara expects FORTIFI-HN01 to be "substantially enrolled by the end of the year" to enable an interim analysis in mid-2027 to support potential accelerated approval; cash, cash equivalents and marketable securities of $539.8 million fund operations "into the first half of 2029"; a Chief Commercial Officer was appointed to "lead the commercial organization in preparation for launch readiness"; the company is "rapidly evolving toward becoming a commercial-stage company".Source
- HiringDirector, Marketing Operations (posted August 21, 2026): will "Build the marketing operations function from the ground up", chair the Promotional Medical Review Committee (PMRC), set up MLR workflows and KPIs, own the commercial congress calendar, and "Ensure approved content is appropriately deployed, version-controlled, tracked, and retired across channels", including "email marketing, digital advertising, HCP websites, virtual programs".Source