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  • The brief
  • Start here
  • Idea portfolio
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  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 22, 2026
  1. Programmable
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growth playbook · Oct 22, 2026

brex.com (opens in a new tab)

Brex growth playbook

Diagnosis

Brex's hiring shows its next growth bets: an accounting channel it calls "undergoing exponential growth", a Commercial segment run through field marketing, new Capital One lead sources handled by a new marketing operations director, and paid media that must prove incrementality.

The site is fast and rich, but the channel it is hiring for is hidden: robots.txt blocks the accounting partner page, which still points to 2024 news, and Capital One appears only in the footer.

This playbook unblocks and refreshes the partner page, adds a Capital One page and routing, and a referral button in ProAccess, then builds co-hosted events, attribution, CPE webinars, better ad signals, a Commercial page, faster activation and new free tools, with a directory, a banker program and a partner benchmark as big bets.

Growth Score

8/10

Biggest Opportunity

Turn accountants and Capital One bankers into the main referral channels, starting by making the accounting partner page findable.

Biggest Risk

Ramp, BILL, Amex and Capital One's own business products compete for the same finance teams and accountants, and the integration with Capital One could slow web and product changes.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Let search engines read your accounting partner page

    Add "Allow: /partners/accounting" above the disallow rule and submit the URL in Search Console.

    High impact First result in 2 weeks
  2. 2

    Refresh the accounting partner page: current releases, partner proof and the Capital One story

    Swap the Fall 2024 link for October Early Access.

    High impact First result in 1 month
  3. 3

    One number for global reach, and savings figures newer than March 2025

    List every place a country count appears.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 13Fill-ins · 2Reconsider · 3
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Brex is hiring three people for an accounting channel it calls "undergoing exponential growth", and the pitch to firms lives at /partners/accounting. But brex.com's robots.txt says "Disallow: /partners/", so search engines are told not to crawl that page, and it is not in the sitemap either. An accountant who searches "Brex accounting partner program" may get the 2024 blog post or a competitor instead of the page with the tiers, revenue share and sign-up form. Ramp keeps the same robots rule but sends /accountants to a crawlable page.

    High impactLow effort First result in 2 weeks Accounting Partner Growth Man…

    First action

    Add "Allow: /partners/accounting" above the disallow rule and submit the URL in Search Console.

    How to measure it

    Organic sign-ups on /partners/accounting

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Confirm the block

      Test /partners/accounting in Search Console's robots tester.

      Engineering Manager, GTM Engineering 1 hour

    2. 2

      Decide which partner pages are public

      Accounting, embedded, PE and VC pages vs private paths.

      Director, Marketing Operations 1 day

    3. 3

      Edit robots.txt

      Allow public partner pages; keep private paths blocked.

      Engineering Manager, GTM Engineering 1 hour

    4. 4

      Add to sitemap

      All public partner pages.

      Engineering Manager, GTM Engineering 1 hour

    5. 5

      Request indexing

      Search Console URL inspection.

      Senior Marketing Operations Manager 1 hour

    6. 6

      Link from content

      Accountant-shortage articles and ProAccess help pages.

      Accounting Partner Growth Manager 2 days

    7. 7

      Track

      Impressions, clicks and sign-ups for partner queries.

      Senior Marketing Operations Manager weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Accounting Partner Growth Manager

    Smallest test

    Allow the one accounting page and compare its search impressions after three weeks.

    Why it works

    Allow /partners/accounting (and the other public partner pages) in robots.txt while keeping private partner paths blocked, add them to the sitemap, and request indexing in Search Console. Then point the accounting content (the accountant-shortage articles, ProAccess help pages) at the partner page.

    The partner team's main landing page starts appearing for the searches accountants make, so each new partner manager inherits inbound sign-ups instead of only cold outreach.

    Ready to use

    Copyrobots.txt change

    User-agent: *
    Allow: /partners/accounting
    Allow: /partners/embedded
    Disallow: /partners/
    Disallow: /lp/
    Disallow: /api/
    Sitemap: https://www.brex.com/sitemap/sitemap.xml
    
    # then: add /partners/accounting to the sitemap and request indexing

    Risks and how to handle them

    • Exposing pages meant to be private

      List every /partners/ URL first and allow only the public ones.

    Evidence

    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
    • Your websitebrex.com/robots.txt (checked October 21, 2026) has "Disallow: /partners/", which blocks /partners/accounting, the page titled "Become a Brex accounting partner and elevate your business", even though that page asks to be indexed ("index,follow") and declares itself canonical. It is also not among the 1,489 URLs in the sitemap.Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • Competitor researchRamp's robots.txt also disallows /partners/, but ramp.com/accountants redirects to /partner-resources, a crawlable page; Ramp's sitemaps include a per-diem calculator, a "charge finder", a VC database and vendor pages. BILL's homepage title is "Financial Operations Platform for Businesses & Firms".Source
    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
  • 02

    The accounting partner page's "See what's new" still links to the Fall Release 2024 page and its featured post is from October 2024, while Brex has shipped monthly Early Access drops and is now part of Capital One. Firms deciding which card platform to recommend to clients want proof that the program is active and backed.

    High impactLow effort First result in 1 month Accountant Partnerships Manag…

    First action

    Swap the Fall 2024 link for October Early Access.

    How to measure it

    Sign-up rate on the partner page

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      Update links

      Latest release and MCP.

      Accountant Partnerships Manager 1 hour

    2. 2

      Collect proof

      Partner count and two case studies.

      Accounting Partner Growth Manager 2 weeks

    3. 3

      Capital One section

      What it means for firms and clients.

      Product Marketing 1 week

    4. 4

      Benefit comparison

      Factual table vs other programs.

      Product Marketing 1 week

    5. 5

      Legal review

      Claims.

      Legal 3 days

    6. 6

      Publish and measure

      Sign-up rate.

      Senior Marketing Operations Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Accountant Partnerships Manager

    Smallest test

    Update the links and add one partner quote this week.

    Why it works

    Replace the 2024 links with the latest release notes and the MCP launch, add the number of partner firms and referrals, two partner case studies, a short "why recommend Brex now" section covering Capital One ownership, and a comparison of partner benefits.

    Current proof answers a firm's first question, "will this program still be here", and lifts sign-ups from the page.

    Risks and how to handle them

    • Comparison claims go stale

      Date the table and review quarterly.

    Evidence

    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • Your websiteApril 7, 2026: "Capital One Financial Corporation (NYSE: COF) today announced that it has completed its acquisition of Brex"; Richard Fairbank called it "a gamechanger for business customers" and Pedro Franceschi continues as CEO. A visit to brex.com/capitalone shows a page-not-found message.Source
    • Your websiteOctober Early Access: "11 new features and upgrades", including "19 new ways for you to use Brex inside Claude and ChatGPT" through the Brex MCP, to "create, lock, cancel, and edit cards".Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
  • 03

    The homepage says "120+ countries", pricing says "210+ countries and territories", the accounting page says "100+ countries", and job posts say "more than 200 markets". The homepage savings figures are "based on internal metrics from March 2025". Buyers and AI assistants comparing Brex pick up the inconsistency.

    Medium impactLow effort First result in 2 weeks Product Marketing

    First action

    List every place a country count appears.

    How to measure it

    Pages using the agreed figures

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Inventory

      All country and customer counts.

      Product Marketing 1 day

    2. 2

      Define

      What each number means.

      Product Marketing 1 day

    3. 3

      Refresh metrics

      Current savings data.

      Data Science 1 week

    4. 4

      Update pages

      Homepage, pricing, partner pages.

      Engineering Manager, GTM Engineering 2 days

    5. 5

      Update decks

      Sales and partner decks.

      Sales Enablement 1 week

    6. 6

      Review

      Every quarter.

      Product Marketing quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Product Marketing

    Smallest test

    Align the homepage and pricing page this week.

    Why it works

    Agree definitions (card acceptance, local cards, payments, entities) and use them everywhere, then refresh the homepage metrics with current data and date them.

    Consistent, recent numbers are more believable and easier for sales and partners to repeat.

    Risks and how to handle them

    • Lower updated numbers

      Explain the definition next to the figure.

    Evidence

    • Your websiteHomepage: "Modern cards, banking, expenses, accounting, and more - in 120+ countries", "Trusted by 35,000+ top companies", savings figures "based on internal metrics from March 2025". Capital One appears only in the footer ("Brex LLC is a wholly owned subsidiary of Capital One, N.A."). The pricing page says cards are "accepted in 210+ countries and territories", the accounting partner page says "100+ countries", and job posts say "more than 200 markets".Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • Google PageSpeedReal Chrome visitors to brex.com pass Core Web Vitals: LCP 1.07 s, INP 94 ms and CLS 0.03 at the 75th percentile (Chrome UX Report, October 2026), so site speed is not a growth constraint.Source
  • 04

    The marketing operations director is told to design workflows for "emerging Capital One lead sources", and Capital One's CEO called Brex "a gamechanger for business customers". On brex.com, Capital One appears only in the footer, and brex.com/capitalone shows a page-not-found message, so a Capital One banker or customer has no landing page to share.

    High impactLow effort First result in 1 month Director

    First action

    Agree the approved wording for the Capital One relationship.

    How to measure it

    Capital One-sourced qualified meetings

    Now
    –
    Target
    200 a month
    By
    2 quarters

    Steps

    1. 1

      Approved wording

      With Capital One brand and legal.

      Legal 1 week

    2. 2

      Hero line

      Homepage and pricing.

      Engineering Manager, GTM Engineering 1 day

    3. 3

      Build the page

      Benefits, apply, offer.

      Product Marketing 1 week

    4. 4

      Source code

      Marketo and Salesforce.

      Director, Marketing Operations 2 days

    5. 5

      Share

      Capital One business teams.

      Partnerships 2 weeks

    6. 6

      Measure

      Meetings and approvals.

      Director, Marketing Operations monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director, Marketing Operations

    Smallest test

    Add the hero line and measure homepage conversion for two weeks.

    Why it works

    Add "a Capital One company" near the hero, and build a page for Capital One business customers: what Brex adds to their banking, how to apply, any offer, and a tracked source code. Give Capital One teams that link.

    A trusted bank name lowers the risk a finance team feels when switching cards, and a dedicated page makes the new lead source measurable.

    Risks and how to handle them

    • Brand rules between companies

      Get Capital One brand approval first.

    Evidence

    • HiringDirector, Marketing Operations (posted October 16, 2026): "Your operating mandate runs from lead capture through qualified meetings"; a funnel "across enterprise sales and self-serve motions, including Brex and Capital One integrations"; "Design scalable workflows ... including emerging Capital One lead sources"; owns Marketo, Salesforce, LeanData, web/CMS; goals include "speed-to-lead" and "routing accuracy".Source
    • Your websiteApril 7, 2026: "Capital One Financial Corporation (NYSE: COF) today announced that it has completed its acquisition of Brex"; Richard Fairbank called it "a gamechanger for business customers" and Pedro Franceschi continues as CEO. A visit to brex.com/capitalone shows a page-not-found message.Source
    • Your websiteHomepage: "Modern cards, banking, expenses, accounting, and more - in 120+ countries", "Trusted by 35,000+ top companies", savings figures "based on internal metrics from March 2025". Capital One appears only in the footer ("Brex LLC is a wholly owned subsidiary of Capital One, N.A."). The pricing page says cards are "accepted in 210+ countries and territories", the accounting partner page says "100+ countries", and job posts say "more than 200 markets".Source
  • 05

    The new director is measured on "speed-to-lead", "routing accuracy" and meeting conversion, and Capital One is a new lead source. Referred leads from a bank relationship expect faster, more informed follow-up than a cold form fill.

    High impactMedium effort First result in 1 month Director

    First action

    Add the Capital One lead source value in Salesforce.

    How to measure it

    Lead-to-meeting rate for Capital One referrals

    Now
    –
    Target
    50%
    By
    90 days

    Steps

    1. 1

      Source value

      Salesforce and Marketo.

      Senior Marketing Operations Manager 1 day

    2. 2

      Route

      LeanData rule to a named team.

      Senior Marketing Operations Manager 2 days

    3. 3

      Context fields

      Banker and client notes.

      Senior Marketing Operations Manager 2 days

    4. 4

      Set target

      15 minutes.

      Director, Marketing Operations 1 day

    5. 5

      Alerts

      For waiting leads.

      Senior Marketing Operations Manager 1 day

    6. 6

      Report

      Weekly conversion.

      Director, Marketing Operations weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director, Marketing Operations

    Smallest test

    Route the next 20 Capital One leads by hand and time the responses.

    Why it works

    Create a distinct lead source and LeanData route for Capital One referrals, send them to a named team with a 15-minute response target, pass the banker's context to the rep, and report conversion separately from other sources.

    Warm referrals convert best when they are handled quickly and by people who know the context.

    Risks and how to handle them

    • Low volume at first

      Combine with other partner referrals until volume grows.

    Evidence

    • HiringDirector, Marketing Operations (posted October 16, 2026): "Your operating mandate runs from lead capture through qualified meetings"; a funnel "across enterprise sales and self-serve motions, including Brex and Capital One integrations"; "Design scalable workflows ... including emerging Capital One lead sources"; owns Marketo, Salesforce, LeanData, web/CMS; goals include "speed-to-lead" and "routing accuracy".Source
    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source
    • Your websiteApril 7, 2026: "Capital One Financial Corporation (NYSE: COF) today announced that it has completed its acquisition of Brex"; Richard Fairbank called it "a gamechanger for business customers" and Pedro Franceschi continues as CEO. A visit to brex.com/capitalone shows a page-not-found message.Source
  • 06

    Accountants already use ProAccess to "toggle between all of your client accounts", and referrals decide their tier. The best moment to refer is when the accountant is working in Brex and thinking of a client still on another card.

    High impactMedium effort First result in 1 quarter Accounting Partner Growth Man…

    First action

    Measure how partners refer today and how long it takes.

    How to measure it

    Referrals per active partner

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Map today's flow

      Steps to refer.

      Accounting Partner Growth Manager 1 week

    2. 2

      Design the button

      With tier progress.

      Product Design 2 weeks

    3. 3

      Build

      ProAccess and attribution.

      Staff Software Engineer, Acquisition 1 month

    4. 4

      Email template

      Co-branded.

      Accountant Partnerships Manager 1 week

    5. 5

      Launch

      Partner newsletter.

      Accountant Partnerships Manager 1 week

    6. 6

      Measure

      Referrals per partner.

      Senior Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Accounting Partner Growth Manager

    Smallest test

    Send top partners a pre-filled referral link and count uses.

    Why it works

    Add a "Refer a client" button in ProAccess that pre-fills the firm and shows the partner's tier progress, with a co-branded email the accountant can send. Credit the referral automatically.

    Removing steps from referring raises referrals from firms that already like Brex.

    Risks and how to handle them

    • Spammy referrals

      Pay only on approved accounts.

    Evidence

    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source

This quarter 9

The core plays for the next three months.

  • 07

    Field marketing is building the Commercial segment through "targeted dinners" and "partner activations", and accounting partners at higher tiers are promised "Co-hosted events & webinars". Small and mid-sized businesses trust their accountant's recommendation more than a vendor's invitation.

    High impactMedium effort First result in 1 quarter Senior Field Marketing Manager

    First action

    Pick five cities with the most partner firms.

    How to measure it

    Pipeline per co-hosted dinner

    Now
    –
    Target
    $500k
    By
    2 quarters

    Steps

    1. 1

      Pick cities

      Partner density and Commercial targets.

      Senior Field Marketing Manager 1 week

    2. 2

      Recruit firms

      Two per city.

      Accounting Partner Growth Manager 2 weeks

    3. 3

      Plan format

      Speaker, demo, dinner.

      Senior Field Marketing Manager 2 weeks

    4. 4

      Invitations

      Sent by firms.

      Accountant Partnerships Manager 2 weeks

    5. 5

      Follow-up play

      Sales with the firm.

      Commercial Sales ongoing

    6. 6

      Measure

      Pipeline and referrals.

      Senior Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Event budget
    Owner
    Senior Field Marketing Manager

    Smallest test

    Run one dinner with one partner firm.

    Why it works

    In each priority city, co-host a dinner with one or two partner firms: the firm invites clients, Brex brings a customer speaker and a short demo, and sales follows up with the firm in the loop. Track pipeline by event and partner.

    Partner-invited guests show up and buy at higher rates, and the firm earns referral credit.

    Risks and how to handle them

    • Firms worry about client relationships

      Let the firm lead the invitation and follow-up.

    Evidence

    • HiringSenior Field Marketing Manager (remote, posted October 20, 2026): "Commercial represents one of Brex's largest growth opportunities"; campaigns "may include executive and customer events, industry programs, direct mail, digital experiences, partner activations, webinars, account-based plays"; from "regional programs to targeted dinners".Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
  • 08

    Marketing operations is building a "channel-driven GTM engine", and partner managers are measured on referrals. If referrals arrive by email, form or word of mouth, partner credit and pipeline reports disagree, and partners lose trust.

    High impactMedium effort First result in 1 quarter Senior Marketing Operations M…

    First action

    Count referrals last quarter with no partner attached.

    How to measure it

    Referrals attributed correctly

    Now
    –
    Target
    95%
    By
    2 quarters

    Steps

    1. 1

      Audit

      Last quarter's referrals.

      Senior Marketing Operations Manager 2 weeks

    2. 2

      Unique links

      Per partner.

      Senior Marketing Operations Manager 2 weeks

    3. 3

      Matching rules

      LeanData.

      Senior Marketing Operations Manager 2 weeks

    4. 4

      Partner view

      Status in portal.

      Staff Software Engineer, Acquisition 1 quarter

    5. 5

      Weekly report

      Sourced and influenced.

      Director, Marketing Operations weekly

    6. 6

      Review with partners

      Quarterly.

      Accounting Partner Growth Manager quarterly

    First result
    1 quarter
    Cost
    Systems time
    Owner
    Senior Marketing Operations Manager

    Smallest test

    Fix attribution for the top 20 partners first.

    Why it works

    Give every partner a unique link and form, match partner referrals in LeanData, show each partner their referrals and status in ProAccess or a portal, and report partner-sourced and partner-influenced pipeline weekly.

    Clean attribution lets Brex invest in the partners that bring revenue and keeps partners motivated.

    Risks and how to handle them

    • Disputes over credit

      Publish clear rules.

    Evidence

    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
  • 09

    CPE sessions and credits are a top-tier partner perk. Accountants need continuing education credits every year, so free CPE on spend controls, AI in close and multi-entity accounting would bring non-partners to Brex too.

    High impactMedium effort First result in 1 quarter Accountant Partnerships Manag…

    First action

    Check what it takes to be a CPE sponsor.

    How to measure it

    Partner sign-ups from CPE webinars

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      CPE sponsorship

      Requirements.

      Accountant Partnerships Manager 1 month

    2. 2

      Topics

      Six sessions.

      Product Marketing 2 weeks

    3. 3

      Speakers

      Partners and Brex experts.

      Accountant Partnerships Manager 1 month

    4. 4

      Registration

      Firm size questions.

      Senior Marketing Operations Manager 1 week

    5. 5

      Run monthly

      Webinars.

      Accountant Partnerships Manager monthly

    6. 6

      Follow up

      Partner managers.

      Accounting Partner Growth Manager ongoing

    First result
    1 quarter
    Cost
    Sponsorship fees and staff time
    Owner
    Accountant Partnerships Manager

    Smallest test

    Run one non-CPE webinar for accountants and count partner sign-ups.

    Why it works

    Run a monthly CPE-eligible webinar open to all accountants, with registration that asks firm size and client count, and offer partner sign-up at the end. Recordings become content for the partner page.

    Accountants who learn on Brex are far more likely to recommend it, and registrations are qualified partner leads.

    Risks and how to handle them

    • Sales pitch spoils CPE

      Keep sessions educational.

    Evidence

    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
  • 10

    The new programmatic and video lead must "prove their incremental impact" with "geo/holdout tests", and the brand lead will add OOH and CTV. Upper-funnel spend is easy to scale and hard to defend without a clean test.

    High impactMedium effort First result in 2 quarters Growth Marketing Lead

    First action

    Choose test and control markets with the data team.

    How to measure it

    Measured lift in test markets

    Now
    –
    Target
    Significant at 90%
    By
    2 quarters

    Steps

    1. 1

      Design

      Matched markets.

      Data Science 2 weeks

    2. 2

      Baseline

      Search, traffic, sign-ups.

      Data Science 2 weeks

    3. 3

      Run

      Eight weeks.

      Growth Marketing Lead, Programmatic & Video 2 months

    4. 4

      Measure

      Lift by metric.

      Data Science 2 weeks

    5. 5

      Decide

      Scale or cut.

      Growth Marketing Lead, Programmatic & Video 1 week

    6. 6

      Repeat

      Each new channel.

      Growth Marketing Lead, Programmatic & Video quarterly

    First result
    2 quarters
    Cost
    Test media budget
    Owner
    Growth Marketing Lead, Programmatic & Video

    Smallest test

    Run one market pair for four weeks.

    Why it works

    Pick matched markets, run CTV and programmatic in half and hold out the rest for eight weeks, and measure lift in branded search, direct traffic, sign-ups and Commercial pipeline. Scale only what shows lift.

    A test answers the budget question with evidence and protects the channel if it works.

    Risks and how to handle them

    • Too small to detect

      Size the test before buying media.

    Evidence

    • HiringPaid media hiring (September and October 2026): a Brand Marketing Lead for integrated campaigns across "Paid Social, OOH, CTV, Digital Video, Sponsorships" with "brand lift" measurement; a Growth Marketing Lead, Programmatic & Video to "prove their incremental impact" with "attribution, incrementality, geo/holdout tests"; a Senior Growth Marketing Manager, Paid Social with "Meta as the core growth driver" who will improve "conversion signals, CAPI, and offline conversion tracking".Source
    • HiringSenior Field Marketing Manager (remote, posted October 20, 2026): "Commercial represents one of Brex's largest growth opportunities"; campaigns "may include executive and customer events, industry programs, direct mail, digital experiences, partner activations, webinars, account-based plays"; from "regional programs to targeted dinners".Source
    • Your websiteHomepage: "Modern cards, banking, expenses, accounting, and more - in 120+ countries", "Trusted by 35,000+ top companies", savings figures "based on internal metrics from March 2025". Capital One appears only in the footer ("Brex LLC is a wholly owned subsidiary of Capital One, N.A."). The pricing page says cards are "accepted in 210+ countries and territories", the accounting partner page says "100+ countries", and job posts say "more than 200 markets".Source
  • 11

    The paid social lead must improve "conversion signals, CAPI, and offline conversion tracking" and is accountable for CAC. Optimising Meta to sign-ups favours people who never get approved or never spend.

    High impactMedium effort First result in 1 quarter Senior Growth Marketing Manag…

    First action

    Map which events exist in Salesforce and the product.

    How to measure it

    Cost per approved account

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Map events

      Approval, first swipe, opportunity.

      Senior Marketing Operations Manager 1 week

    2. 2

      Server-side events

      CAPI.

      Engineering Manager, GTM Engineering 1 month

    3. 3

      Values

      By segment.

      Data Science 2 weeks

    4. 4

      Test campaigns

      Optimise to approvals.

      Senior Growth Marketing Manager, Paid Social 1 month

    5. 5

      Compare

      Against sign-up optimisation.

      Senior Growth Marketing Manager, Paid Social 1 month

    6. 6

      Scale

      Winning setup.

      Senior Growth Marketing Manager, Paid Social ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Growth Marketing Manager, Paid Social

    Smallest test

    Send approved-account events for one campaign.

    Why it works

    Send server-side events for approved account, first card swipe and qualified opportunity, with value, and switch campaigns to optimise for approved accounts once volume allows.

    The platform finds more people like real customers, lowering cost per approved account.

    Risks and how to handle them

    • Too few approvals for learning

      Use first swipe or qualified lead as a proxy.

    Evidence

    • HiringPaid media hiring (September and October 2026): a Brand Marketing Lead for integrated campaigns across "Paid Social, OOH, CTV, Digital Video, Sponsorships" with "brand lift" measurement; a Growth Marketing Lead, Programmatic & Video to "prove their incremental impact" with "attribution, incrementality, geo/holdout tests"; a Senior Growth Marketing Manager, Paid Social with "Meta as the core growth driver" who will improve "conversion signals, CAPI, and offline conversion tracking".Source
    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source
    • HiringDirector, Marketing Operations (posted October 16, 2026): "Your operating mandate runs from lead capture through qualified meetings"; a funnel "across enterprise sales and self-serve motions, including Brex and Capital One integrations"; "Design scalable workflows ... including emerging Capital One lead sources"; owns Marketo, Salesforce, LeanData, web/CMS; goals include "speed-to-lead" and "routing accuracy".Source
  • 12

    Commercial is "one of Brex's largest growth opportunities", and Commercial AEs sell to small and mid-sized businesses. But brex.com's solutions pages speak to startups, mid-size companies and enterprises, and there is no page for an established 30-person agency, clinic or contractor.

    High impactMedium effort First result in 1 quarter Senior Field Marketing Manager

    First action

    Pick five customer stories from established small businesses.

    How to measure it

    Commercial demo requests

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Define segment

      Size and industries.

      Senior Field Marketing Manager 1 week

    2. 2

      Select stories

      Five to ten.

      Product Marketing 1 week

    3. 3

      Write page

      Concerns and proof.

      Product Marketing 2 weeks

    4. 4

      Build

      Solutions menu.

      Engineering Manager, GTM Engineering 1 week

    5. 5

      Use in campaigns

      Field and paid.

      Senior Field Marketing Manager ongoing

    6. 6

      Measure

      Demos and sign-ups.

      Senior Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Field Marketing Manager

    Smallest test

    Run one field campaign to a draft page.

    Why it works

    Build a page for established small businesses with their concerns (credit without venture funding, bill pay, accountant access, rewards), stories from the 61 customer stories that fit, and a path to Essentials or a demo.

    Prospects who see themselves on the page convert better, and field campaigns get a landing page.

    Risks and how to handle them

    • Underwriting fit

      Align messaging with approval criteria.

    Evidence

    • HiringSenior Field Marketing Manager (remote, posted October 20, 2026): "Commercial represents one of Brex's largest growth opportunities"; campaigns "may include executive and customer events, industry programs, direct mail, digital experiences, partner activations, webinars, account-based plays"; from "regional programs to targeted dinners".Source
    • Your websitePricing: Essentials "$0 user/month" for startups and growing companies; Premium "$12 user/month" for mid-sized companies; Enterprise and Smart Card on custom pricing. Solutions pages cover startups, mid-size companies, enterprise, private equity, venture capital, ecommerce and sciences, with 11 industry pages and no page for established small businesses.Source
    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
  • 13

    Essentials is free, and the acquisition team's mission is to "reduce time to first transaction". Free sign-ups that never issue a card or connect accounting cost underwriting time and never pay back.

    High impactHigh effort First result in 2 quarters Staff Software Engineer

    First action

    Chart last month's Essentials funnel by step.

    How to measure it

    Share swiping within 14 days

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Chart funnel

      By step and segment.

      Data Science 2 weeks

    2. 2

      Pick drop-off

      Largest step.

      Staff Product Manager, Growth 1 week

    3. 3

      Fix

      Experiment.

      Staff Software Engineer, Acquisition 1 month

    4. 4

      Checklist

      In product.

      Staff Software Engineer, Acquisition 1 month

    5. 5

      Nudges

      Email and in-app.

      Lifecycle Marketing 2 weeks

    6. 6

      Review

      Monthly.

      Staff Product Manager, Growth monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Staff Software Engineer, Acquisition

    Smallest test

    Add a day-2 email to half of new sign-ups.

    Why it works

    Measure the funnel from sign-up to approval, first card, first swipe and accounting connection; remove the biggest drop-off first (for example, documents or bank connection), and add an in-product checklist and day-2 nudge.

    Faster activation raises revenue per sign-up and gives paid channels better signals.

    Risks and how to handle them

    • Compliance steps cannot be removed

      Make them clearer and faster instead.

    Evidence

    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source
    • Your websitePricing: Essentials "$0 user/month" for startups and growing companies; Premium "$12 user/month" for mid-sized companies; Enterprise and Smart Card on custom pricing. Solutions pages cover startups, mid-size companies, enterprise, private equity, venture capital, ecommerce and sciences, with 11 industry pages and no page for established small businesses.Source
    • HiringPaid media hiring (September and October 2026): a Brand Marketing Lead for integrated campaigns across "Paid Social, OOH, CTV, Digital Video, Sponsorships" with "brand lift" measurement; a Growth Marketing Lead, Programmatic & Video to "prove their incremental impact" with "attribution, incrementality, geo/holdout tests"; a Senior Growth Marketing Manager, Paid Social with "Meta as the core growth driver" who will improve "conversion signals, CAPI, and offline conversion tracking".Source
  • 14

    Brex's 52 tool pages are all mileage-reimbursement calculators, while Ramp's sitemaps include a per-diem calculator, a charge finder and a VC database. Finance teams search for these tools every week.

    Medium impactMedium effort First result in 1 quarter Content Marketing Lead

    First action

    Check search volume for per-diem and expense-policy queries.

    How to measure it

    Tool-page sign-ups

    Now
    –
    Target
    300 a month
    By
    2 quarters

    Steps

    1. 1

      Research

      Search demand.

      Content Marketing Lead 1 week

    2. 2

      Per diem

      GSA rates by city.

      Engineering Manager, GTM Engineering 1 month

    3. 3

      Policy builder

      Template output.

      Engineering Manager, GTM Engineering 1 month

    4. 4

      Limit planner

      Simple inputs.

      Engineering Manager, GTM Engineering 1 month

    5. 5

      Promote

      Accountants and newsletters.

      Content Marketing Lead ongoing

    6. 6

      Measure

      Traffic and sign-ups.

      Senior Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Content Marketing Lead

    Smallest test

    Ship the per-diem calculator first.

    Why it works

    Build three tools: a per-diem calculator by city, an expense policy builder that outputs a policy document, and a card-limit planner. Each ends with "do this automatically in Brex".

    Useful tools earn search traffic and links and reach finance staff at the moment they work on policy.

    Risks and how to handle them

    • Rates out of date

      Update from official sources each year.

    Evidence

    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • Competitor researchRamp's robots.txt also disallows /partners/, but ramp.com/accountants redirects to /partner-resources, a crawlable page; Ramp's sitemaps include a per-diem calculator, a "charge finder", a VC database and vendor pages. BILL's homepage title is "Financial Operations Platform for Businesses & Firms".Source
    • Your websitePricing: Essentials "$0 user/month" for startups and growing companies; Premium "$12 user/month" for mid-sized companies; Enterprise and Smart Card on custom pricing. Solutions pages cover startups, mid-size companies, enterprise, private equity, venture capital, ecommerce and sciences, with 11 industry pages and no page for established small businesses.Source
  • 15

    The Brand Marketing Lead will own integrated campaigns across paid social, OOH and CTV and build "brand lift" measurement. The biggest change in Brex's story this year is Capital One ownership, which answers the stability question every finance buyer asks.

    High impactHigh effort First result in 2 quarters Brand Marketing Lead

    First action

    Write three campaign concepts and test them with finance leaders.

    How to measure it

    Consideration lift

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Concepts

      Three themes.

      Brand Marketing Lead 1 month

    2. 2

      Test

      Finance leader panels.

      Brand Marketing Lead 2 weeks

    3. 3

      Approvals

      Capital One brand.

      Legal 1 month

    4. 4

      Media plan

      Test markets.

      Growth Marketing Lead, Programmatic & Video 1 month

    5. 5

      Launch

      Paid social, CTV, OOH.

      Brand Marketing Lead 2 months

    6. 6

      Measure

      Brand lift and search.

      Data Science 1 month

    First result
    2 quarters
    Cost
    Media budget
    Owner
    Brand Marketing Lead

    Smallest test

    Run one paid social test of the theme.

    Why it works

    Build one campaign theme that pairs Brex's product promise ("Finance built for speed and control") with the backing of a major bank, launch it in test markets alongside the geo holdout, and measure awareness, consideration and branded search.

    A clear new reason to trust Brex lifts every lower-funnel channel.

    Risks and how to handle them

    • Brand confusion between companies

      Keep Brex as the hero brand.

    Evidence

    • HiringPaid media hiring (September and October 2026): a Brand Marketing Lead for integrated campaigns across "Paid Social, OOH, CTV, Digital Video, Sponsorships" with "brand lift" measurement; a Growth Marketing Lead, Programmatic & Video to "prove their incremental impact" with "attribution, incrementality, geo/holdout tests"; a Senior Growth Marketing Manager, Paid Social with "Meta as the core growth driver" who will improve "conversion signals, CAPI, and offline conversion tracking".Source
    • Your websiteApril 7, 2026: "Capital One Financial Corporation (NYSE: COF) today announced that it has completed its acquisition of Brex"; Richard Fairbank called it "a gamechanger for business customers" and Pedro Franceschi continues as CEO. A visit to brex.com/capitalone shows a page-not-found message.Source
    • Your websiteHomepage: "Modern cards, banking, expenses, accounting, and more - in 120+ countries", "Trusted by 35,000+ top companies", savings figures "based on internal metrics from March 2025". Capital One appears only in the footer ("Brex LLC is a wholly owned subsidiary of Capital One, N.A."). The pricing page says cards are "accepted in 210+ countries and territories", the accounting partner page says "100+ countries", and job posts say "more than 200 markets".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Partners are promised "Inclusion in Find-An-Accountant Directory" and higher tiers a "Brex.com branded webpage", but the directory lives on a separate subdomain. Businesses search for "startup accountant in Austin" or "fractional CFO for ecommerce" every day, and Brex's accounting content already covers the accountant shortage.

    High impactHigh effort First result in 3 quarters Accounting Partner Growth Man…

    First action

    Count partner firms by city and specialty.

    How to measure it

    Directory leads to partners

    Now
    –
    Target
    1,000 a quarter
    By
    4 quarters

    Steps

    1. 1

      Data model

      Firm, city, specialty, tier.

      Engineering Manager, GTM Engineering 1 month

    2. 2

      Partner profiles

      Collect and approve.

      Accountant Partnerships Manager 2 months

    3. 3

      City and specialty pages

      Templates.

      Engineering Manager, GTM Engineering 1 month

    4. 4

      Lead routing

      To firms with Brex follow-up.

      Senior Marketing Operations Manager 1 month

    5. 5

      Launch

      Top 20 cities.

      Accounting Partner Growth Manager 1 month

    6. 6

      Measure

      Leads and referrals back.

      Senior Marketing Operations Manager monthly

    First result
    3 quarters
    Cost
    Engineering and partner time
    Owner
    Accounting Partner Growth Manager

    Smallest test

    Publish ten partner profiles in one city.

    Why it works

    Build the directory on brex.com: a page per partner firm and pages by city and specialty, each with the firm's services and a contact form. Businesses find accountants; firms get leads; Brex gets both.

    It turns the partner program into a two-sided channel that brings partners and customers together, and gives partners a reason to climb tiers.

    Risks and how to handle them

    • Thin pages

      Require a complete profile before publishing.

    Evidence

    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
  • 17

    Capital One serves many business banking clients, and Brex now has "emerging Capital One lead sources". Bankers already know which clients are growing, spending and frustrated with expense reports.

    High impactHigh effort First result in 4 quarters Partnerships

    First action

    Interview ten business bankers about client needs.

    How to measure it

    Banker-referred opportunities

    Now
    –
    Target
    500 a quarter
    By
    4 quarters

    Steps

    1. 1

      Interviews

      Ten bankers.

      Partnerships 1 month

    2. 2

      Design flow

      Referral and onboarding.

      Staff Software Engineer, Acquisition 1 quarter

    3. 3

      Training

      Short course.

      Sales Enablement 1 month

    4. 4

      Pilot

      One region.

      Partnerships 1 quarter

    5. 5

      Measure

      Opportunities and approvals.

      Director, Marketing Operations monthly

    6. 6

      Scale

      National.

      Partnerships 2 quarters

    First result
    4 quarters
    Cost
    Program and training costs
    Owner
    Partnerships

    Smallest test

    Run a referral pilot with one banker team.

    Why it works

    Give business bankers a simple referral flow and co-branded onboarding that keeps their relationship visible, with joint account reviews for larger clients. Train bankers with a short course and give them the Capital One page from idea 4.

    A bank-sized referral channel can outgrow paid media, at a lower CAC.

    Risks and how to handle them

    • Overlap with Capital One cards

      Agree which clients each product serves.

    Builds on

    Evidence

    • HiringDirector, Marketing Operations (posted October 16, 2026): "Your operating mandate runs from lead capture through qualified meetings"; a funnel "across enterprise sales and self-serve motions, including Brex and Capital One integrations"; "Design scalable workflows ... including emerging Capital One lead sources"; owns Marketo, Salesforce, LeanData, web/CMS; goals include "speed-to-lead" and "routing accuracy".Source
    • Your websiteApril 7, 2026: "Capital One Financial Corporation (NYSE: COF) today announced that it has completed its acquisition of Brex"; Richard Fairbank called it "a gamechanger for business customers" and Pedro Franceschi continues as CEO. A visit to brex.com/capitalone shows a page-not-found message.Source
    • Competitor researchRivals' own homepages: Ramp, "Spend Management, Corporate Cards & Accounts Payable Solutions"; Mercury, "Online Business Banking For Startups, Small Businesses & Scaling Companies"; Navan, "The #1 Corporate Travel Management Platform" (a Brex partner); American Express and Capital One's own business cards compete for the same card spend.Source
  • 18

    Brex publishes a monthly Brex Benchmark from customer spend data, aimed at founders. Accounting firms advise hundreds of clients and want benchmarks they can share: software spend per employee, travel cost per trip, close speed by company size.

    High impactHigh effort First result in 3 quarters Data Science

    First action

    Pick five benchmarks accountants ask for.

    How to measure it

    Benchmark copies sent by partners

    Now
    –
    Target
    10,000 a quarter
    By
    4 quarters

    Steps

    1. 1

      Pick benchmarks

      Five measures.

      Data Science 2 weeks

    2. 2

      Privacy review

      Aggregation rules.

      Product & Privacy Counsel 1 month

    3. 3

      Build

      Report and co-brand template.

      Content Marketing Lead 1 month

    4. 4

      Launch

      With top partners.

      Accounting Partner Growth Manager 1 month

    5. 5

      Promote

      CPE webinars.

      Accountant Partnerships Manager quarterly

    6. 6

      Measure

      Shares and referrals.

      Senior Marketing Operations Manager quarterly

    First result
    3 quarters
    Cost
    Data and design time
    Owner
    Data Science

    Smallest test

    Share one benchmark chart with ten partner firms.

    Why it works

    Publish a quarterly benchmark for firms, co-brandable by partners at higher tiers, with anonymised, aggregated data by industry and size. Partners send it to clients with their logo and a Brex invitation.

    Partners get a valuable client touchpoint, and every copy they send markets Brex.

    Risks and how to handle them

    • Revealing customer data

      Suppress small groups.

    Evidence

    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    October's release added "19 new ways for you to use Brex inside Claude and ChatGPT", and ProAccess lets accountants manage many clients with one login. Accounting firms are adopting AI tools quickly and want to save time across many client books.

    Medium impactMedium effort First result in 1 quarter Product Marketing

    First action

    Record one three-minute demo for firms.

    How to measure it

    Partner firms connecting the MCP

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Check permissions

      MCP with ProAccess.

      Product 2 weeks

    2. 2

      Use cases

      Five for firms.

      Product Marketing 1 week

    3. 3

      Record demos

      Short videos.

      Product Marketing 2 weeks

    4. 4

      Guide

      Setup and safety.

      Product Marketing 1 week

    5. 5

      Promote

      Partner page and webinars.

      Accountant Partnerships Manager ongoing

    6. 6

      Measure

      Connections.

      Senior Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing

    Smallest test

    Show the demo to five partner firms.

    Why it works

    Publish demos and a guide for firms: asking an AI assistant for unreviewed expenses across clients, missing receipts, or cards to lock, using the MCP with ProAccess permissions. Feature it on the partner page and in CPE sessions.

    It makes Brex the AI-friendly choice for firms, a reason to recommend it over rivals.

    Risks and how to handle them

    • Data access concerns

      Explain permissions and audit logs clearly.

    Evidence

    • Your websiteOctober Early Access: "11 new features and upgrades", including "19 new ways for you to use Brex inside Claude and ChatGPT" through the Brex MCP, to "create, lock, cancel, and edit cards".Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source
  • 20

    Marketing operations runs Qualified for website conversations, and buyers comparing Brex read the pricing page and the eight comparison pages. Those visitors are closest to a decision.

    Medium impactMedium effort First result in 1 quarter Senior Marketing Operations M…

    First action

    Measure current chat rates on pricing and comparison pages.

    How to measure it

    Chat-sourced meetings

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      Baseline

      Chats and meetings.

      Senior Marketing Operations Manager 1 week

    2. 2

      Rules

      Target accounts and repeat visits.

      Senior Marketing Operations Manager 1 week

    3. 3

      Staffing

      Rep coverage.

      Manager, Sales Development 1 week

    4. 4

      Scripts

      By comparison page.

      Product Marketing 1 week

    5. 5

      Run

      Four weeks.

      Manager, Sales Development 1 month

    6. 6

      Measure

      Meetings and pipeline.

      Director, Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Marketing Operations Manager

    Smallest test

    Turn on rep chat for the Brex vs Ramp page for two weeks.

    Why it works

    Trigger a live chat with a rep (or a fast meeting booking) for known target accounts and repeat visitors on pricing and comparison pages, and record source and outcome.

    Talking at the point of comparison wins deals that would otherwise go to a rival's form.

    Risks and how to handle them

    • Annoying pop-ups

      Trigger only on intent signals.

    Evidence

    • HiringStaff Software Engineer, Acquisition (posted September 28, 2026): the group "owns the customer journey from first touch to first value: helping prospective customers discover Brex, apply, get approved, onboard quickly" and "reduces time to first transaction". Senior Marketing Operations Manager (September 8): a "B2B sales-led and channel-driven GTM engine" on Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach and Clay.Source
    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • Your websitePricing: Essentials "$0 user/month" for startups and growing companies; Premium "$12 user/month" for mid-sized companies; Enterprise and Smart Card on custom pricing. Solutions pages cover startups, mid-size companies, enterprise, private equity, venture capital, ecommerce and sciences, with 11 industry pages and no page for established small businesses.Source
  • 21

    Brex publishes content on the accountant shortage and a controller's guide to overcoming it. Partner firms struggle to hire too, and help with their biggest problem builds loyalty beyond referral fees.

    Medium impactLow effort First result in 1 quarter Accountant Partnerships Manag…

    First action

    Ask ten partners what slows their hiring.

    How to measure it

    Partners active after a year

    Now
    –
    Target
    +10 points
    By
    4 quarters

    Steps

    1. 1

      Survey partners

      Hiring pain.

      Accountant Partnerships Manager 2 weeks

    2. 2

      Audit template

      Hours saved per client.

      Data Science 1 month

    3. 3

      Talent newsletter

      Monthly.

      Accountant Partnerships Manager monthly

    4. 4

      Promote

      Partner page.

      Accountant Partnerships Manager ongoing

    5. 5

      Measure

      Retention and referrals.

      Senior Marketing Operations Manager quarterly

    6. 6

      Review

      After two quarters.

      Accounting Partner Growth Manager 2 quarters

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Accountant Partnerships Manager

    Smallest test

    Run the automation audit for five partner firms.

    Why it works

    Offer partners a quarterly "automation audit" showing how much work Brex removes per client, plus a shared jobs board or talent newsletter for partner firms.

    Firms that save staff time with Brex recommend it to more clients.

    Risks and how to handle them

    • Off-core effort

      Keep it small and tied to automation.

    Evidence

    • Your websiteSitemap: 8 comparison pages (Amex, Ramp, Bill, Divvy, Concur, Airbase, Mercury, Expensify); 52 free tool pages, all of them mileage-reimbursement calculators; 61 customer stories; a monthly Brex Benchmark series; and accounting content such as "accountant-shortage" and a controller's guide to the accountant shortage.Source
    • Your website/partners/accounting: "Brex for accounting firms"; ProAccess to manage many clients with one login; tiers Gold (1-9 referrals), Platinum (10-29) and Diamond (30+) with revenue share; perks include "Inclusion in Find-An-Accountant Directory", "Brex.com branded webpage", "Co-hosted events & webinars" and "CPE session and credits"; the directory link goes to a separate subdomain, partners.brex.com; "See what's new" links to the Fall Release 2024 page, and the featured post is from October 22, 2024.Source
    • HiringThree accounting-channel roles: Accounting Partner Growth Manager (San Francisco, posted October 6, 2026), Accountant Partnerships Manager (New York, October 6) and Partnerships Manager, Accounting Channel (New York, August 3). Each says "Brex's Accounting Channel is undergoing exponential growth", asks for "transforming these connections into a steady stream of client referrals" and to "drive co-marketing opportunities".Source

03

How Programmable can help

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ProgrammableTalk

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Brex did not commission, review or endorse it, and Programmable is not affiliated with Brex. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Brex runs its business.

Something wrong, or do you represent Brex? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Unblock and refresh the partner page, align numbers, add the Capital One page and routing, and design the ProAccess referral button.

  2. Days 31 to 6012 ideas

    Co-hosted dinners, partner attribution, CPE webinars, holdout tests, approved-account signals, the Commercial page, activation, free tools and the brand campaign; chat on comparison pages, MCP demos for firms and partner hiring help.

  3. Days 61 to 903 ideas

    Commit to the big bets: the accountant directory, banker referrals and a partner benchmark.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value automated expenses and receipts. The most cited problem: manual expense reports.

  • Global cards and multi-entity support
  • Slow month-end close
  • In their words: “spend management”

Market

Competitive landscape

4 competitors compared: Ramp, BILL, American Express and Mercury.

  • Gap to exploit: A findable, active accountant program
  • Ramp: Less global banking depth
  • BILL: Older card product

Hiring signals

Brex is building three growth engines at once.

  • Accounting Partner Growth Manager: Exponential accounting-channel growth. Ideas 1, 6, 16.
  • Accountant Partnerships Manager: Referrals and co-marketing with firms. Ideas 2, 9, 21.
  • Director, Marketing Operations: Capital One lead sources and speed-to-lead. Ideas 4, 5.

From the team that wrote this playbook

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  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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