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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 5
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Centennial
Centennial logo

growth playbook · Oct 22, 2026

centennialrec.com (opens in a new tab)

Centennial growth playbook

Diagnosis

Centennial is hiring to grow income at each center: leasing and business development managers for carts, kiosks, pop-ups and media, coordinators for sponsorships and sampling tours, marketing managers measured on traffic and NOI, and four VPs of Tenant Coordination to open stores on time.

Its website hides the pages that would help: all 33 property leasing pages are set to "noindex", local leasing has one email address and no page, pitchbooks are large and untracked, and the owner-facing story has no results.

This playbook fixes indexing, adds inquiry forms and tracked pitchbooks first, then builds owner case studies, a receivership channel, a space search, pop-up-to-permanent and portfolio sponsorship programs, and bets on a shared shopper database and online booking of short-term space.

Growth Score

6/10

Biggest Opportunity

Make every property page findable and actionable for retailers, brokers and sponsors, and sell the portfolio as one network.

Biggest Risk

Third-party management is competitive (Trademark Property, Spinoso, Namdar, Brookfield) and owners compare results, while enclosed malls keep losing anchors.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Let Google index your 33 property leasing pages: they are all set to "noindex"

    Turn off "noindex" for the property post type and resubmit the sitemap today.

    High impact First result in 1 month
  2. 2

    A local leasing and sponsorship inquiry form on every property page

    Draft the form fields with one local leasing manager.

    High impact First result in 1 month
  3. 3

    Fix the small things owners and brokers notice: a 2022 map label, "-clone" news links and a broken phone link

    Update the map label.

    Medium impact First result in 1 week

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 9 ideas are marked Unexpected: plays you are unlikely to have tried.

    2 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 9Fill-ins · 6Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 5

Quick wins with a clear first action.

  • 01

    Centennial is hiring leasing and business development managers to find new tenants and a VP team to open them on time. The pages those prospects need already exist: every property page on centennialrec.com, from Paramus Park to Plaza Bonita and Hawthorn, has a description, leasing contacts and a pitchbook. But all 33 carry the robots tag "noindex, nofollow" and none is in the sitemap, so a retailer or broker searching "Paramus Park leasing" or "Plaza Bonita retail space" cannot reach Centennial's leasing page from Google. Only five pages on the site are indexable.

    High impactLow effort First result in 1 month VP

    First action

    Turn off "noindex" for the property post type and resubmit the sitemap today.

    How to measure it

    Organic visits to property pages

    Now
    –
    Target
    1,000 a month
    By
    90 days

    Steps

    1. 1

      Change the setting

      Index, follow for the property pages in Yoast.

      VP, Communications & Digital Media 1 hour

    2. 2

      Add to the sitemap

      Include the property pages and resubmit in Search Console.

      VP, Communications & Digital Media 1 hour

    3. 3

      Write titles

      "<Center> Leasing | Retail Space in <City>" for all 33.

      VP, Communications & Digital Media 1 day

    4. 4

      Write descriptions

      Size, anchors and a pitchbook mention per center.

      Marketing Manager (Paramus Park) 2 days

    5. 5

      Add schema

      ShoppingCenter with address and the property website.

      VP, Communications & Digital Media 1 day

    6. 6

      Track

      Pitchbook downloads and leasing emails per property.

      VP, Communications & Digital Media 2 days

    7. 7

      Report

      Search queries and inquiries monthly to leasing.

      Chief Revenue Officer monthly

    First result
    1 month
    Cost
    $0
    Owner
    VP, Communications & Digital Media

    Smallest test

    Index five properties first and compare their search impressions after two weeks.

    Why it works

    Switch the 33 property pages to "index, follow" in the SEO plugin (Yoast), add them to the sitemap and submit it in Search Console. Give each a title like "Paramus Park Leasing | Retail Space in Paramus, NJ | Centennial" and a meta description with size, anchors and the pitchbook. Add ShoppingCenter structured data with the address. Then track pitchbook downloads and leasing emails per property.

    Leasing searches name the center and the town. When the owner's own page with contacts and a pitchbook can rank, prospects reach the leasing team directly instead of a listing site or a competitor's broker.

    Ready to use

    ChecklistProperty page indexing

    [ ] Yoast: property pages set to index, follow
    [ ] Property pages added to the sitemap
    [ ] Sitemap resubmitted in Search Console
    [ ] Title: "<Center> Leasing | Retail Space in <City>, <State> | Centennial"
    [ ] Meta description: size, anchors, pitchbook
    [ ] ShoppingCenter schema with address
    [ ] Pitchbook download tracking
    [ ] Monthly report: queries and inquiries per property

    Risks and how to handle them

    • Leasing contacts get more spam

      Use a form or a shared leasing inbox per property alongside personal emails.

    • Pages compete with the property consumer sites

      Keep "Leasing" in the titles so each page targets leasing searches.

    Evidence

    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
    • HiringTenant coordination build-out: four VP of Tenant Coordination roles (Dallas, Los Angeles, Chicago, Philadelphia, posted October 1, 2026) plus Senior Tenant Coordinators and Tenant Coordinators in Los Angeles, San Diego, Chicago, Birmingham and Dallas. The VPs "Track all tenant information from initial letter of intent through payment of tenant allowance after tenant opens" to "achieve on-time store openings".Source
    • Your websiteSite upkeep: the homepage has no meta description; several news URLs end in "-clone" or "-2" and one begins with an invisible character; the sitemap lists 64 URLs and the news feed's latest post is October 6, 2026.Source
  • 02

    The local leasing managers handle carts, kiosks, pop-ups, storage, vending and media, and are asked to "Manage online vendor submissions". On centennialrec.com the only route is one email address for all "Local Leasing & Sponsorships", and no page explains the options.

    High impactLow effort First result in 1 month Leasing and Business Developm…

    First action

    Draft the form fields with one local leasing manager.

    How to measure it

    Qualified short-term inquiries

    Now
    –
    Target
    30 a month
    By
    90 days

    Steps

    1. 1

      Agree fields

      Type, dates, size, budget.

      Leasing and Business Development Manager (Hawthorn) 1 day

    2. 2

      Build form

      On property pages.

      VP, Communications & Digital Media 2 days

    3. 3

      Route

      To each center's manager.

      EVP, Business Development & Revenue 1 day

    4. 4

      Portfolio page

      Local leasing and sponsorship options.

      VP, Communications & Digital Media 3 days

    5. 5

      SLA

      Reply in one business day.

      Leasing and Business Development Manager (Hawthorn) ongoing

    6. 6

      Report

      Inquiries to signed deals.

      EVP, Business Development & Revenue monthly

    First result
    1 month
    Cost
    Staff time
    Owner
    Leasing and Business Development Manager (Hawthorn)

    Smallest test

    Add the form to Hawthorn first.

    Why it works

    Add a short form to each property page and one portfolio page: type (pop-up, kiosk, cart, event, sampling tour, media), dates, size and budget. Route each to that center's local leasing manager, and reply within one business day.

    Short-term operators and sponsors move fast and pick whichever mall answers first; a form also gives the managers a pipeline to report.

    Risks and how to handle them

    • Low-quality inquiries

      Ask for budget and dates up front.

    Evidence

    • Your websiteThe Properties page lists the portfolio by name and city under a "Properties Overview Map – July 2022". The Contact page gives one contact for "Local Leasing & Sponsorships" (the EVP, Business Development & Revenue); the sitemap has no page for local leasing, pop-ups, sponsorships or media.Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
    • HiringBusiness Development & Marketing Coordinator, National City, CA: point of contact for "sponsorship programs ... (for example: sampling, national tours, signage, or banner opportunities)"; "Coordinate the delivery, installation, and proof of posting for all paid media/advertising"; "Gather retailer sales data"; updates to "the property website, email blasts and social media channels".Source
  • 03

    The Properties page is headed "Properties Overview Map – July 2022", several news URLs end in "-clone" or "-2" (one starts with an invisible character), the homepage has no meta description, and on the Paramus Park page a phone number is linked as a web address.

    Medium impactLow effort First result in 1 week VP

    First action

    Update the map label.

    How to measure it

    Known site issues open

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Update map

      Current portfolio and date.

      VP, Communications & Digital Media 1 day

    2. 2

      Fix URLs

      Rename with 301 redirects.

      VP, Communications & Digital Media 2 hours

    3. 3

      Homepage description

      Platform and portfolio.

      VP, Communications & Digital Media 1 hour

    4. 4

      Phone links

      tel: links on all pages.

      VP, Communications & Digital Media 2 hours

    5. 5

      Check others

      All 33 property pages.

      VP, Communications & Digital Media 1 day

    6. 6

      Monthly check

      Simple crawl.

      VP, Communications & Digital Media monthly

    First result
    1 week
    Cost
    $0
    Owner
    VP, Communications & Digital Media

    Smallest test

    Fix the Paramus phone link today.

    Why it works

    Update the map and its date, rename the odd news URLs with redirects, write a homepage description around "Centennial, powered by Lincoln", and fix phone links to tel: links across property pages.

    Owners hiring a third-party manager judge attention to detail; these fixes take an afternoon.

    Risks and how to handle them

    • Redirect mistakes

      Test each old URL after the change.

    Evidence

    • Your websiteThe Properties page lists the portfolio by name and city under a "Properties Overview Map – July 2022". The Contact page gives one contact for "Local Leasing & Sponsorships" (the EVP, Business Development & Revenue); the sitemap has no page for local leasing, pop-ups, sponsorships or media.Source
    • Your websiteSite upkeep: the homepage has no meta description; several news URLs end in "-clone" or "-2" and one begins with an invisible character; the sitemap lists 64 URLs and the news feed's latest post is October 6, 2026.Source
    • Your websiteProperty pages: Paramus Park, "just 15 miles outside of New York City" with Macy's, Ulta, L.L.Bean and Uniqlo, links to ParamusPark.com, its pitchbook PDF is 14.3 MB and one phone number is linked as a web address; Plaza Bonita, "more than 800,000 square feet" serving "the greater cross-border market", anchored by Macy's, Target, JCPenney, Nordstrom Rack, AMC Theatres and Round1; Hawthorn is "undergoing an exciting redevelopment" with luxury residential and a downloadable leasing plan.Source
    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
  • 04

    Every property page offers a leasing pitchbook, but the Paramus Park one is a 14.3 MB PDF, slow on a phone between meetings, and downloads are not tied to any follow-up.

    Medium impactLow effort First result in 1 month Chief Revenue Officer

    First action

    Compress the Paramus Park pitchbook.

    How to measure it

    Availability sign-ups

    Now
    –
    Target
    20 a month
    By
    90 days

    Steps

    1. 1

      Compress

      All pitchbooks.

      VP, Communications & Digital Media 1 day

    2. 2

      One-pager

      Key facts per center.

      Marketing Manager (Paramus Park) 1 week

    3. 3

      Track

      Download events.

      VP, Communications & Digital Media 1 day

    4. 4

      Sign-up

      Availability updates.

      VP, Communications & Digital Media 2 days

    5. 5

      Route

      To property leasing.

      Chief Revenue Officer 1 day

    6. 6

      Follow up

      Within a week.

      Chief Revenue Officer ongoing

    First result
    1 month
    Cost
    $0
    Owner
    Chief Revenue Officer

    Smallest test

    Compress one pitchbook.

    Why it works

    Compress each pitchbook under 3 MB, add a one-page summary, track downloads per property in analytics, and offer an optional "send me availability updates" sign-up that goes to that property's leasing team.

    Brokers open pitchbooks on phones; a fast file and a sign-up turn interest into a contact.

    Risks and how to handle them

    • Brokers dislike forms

      Keep the download open; make the sign-up optional.

    Evidence

    • Your websiteProperty pages: Paramus Park, "just 15 miles outside of New York City" with Macy's, Ulta, L.L.Bean and Uniqlo, links to ParamusPark.com, its pitchbook PDF is 14.3 MB and one phone number is linked as a web address; Plaza Bonita, "more than 800,000 square feet" serving "the greater cross-border market", anchored by Macy's, Target, JCPenney, Nordstrom Rack, AMC Theatres and Round1; Hawthorn is "undergoing an exciting redevelopment" with luxury residential and a downloadable leasing plan.Source
    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
  • 05

    Real visitors pass Core Web Vitals, but the mobile lab test takes 13.3 s to show the homepage slideshow and loads 5.7 MB, 5.0 MB of it images.

    Low impactLow effort First result in 1 week VP

    First action

    Resize the first slide.

    How to measure it

    Homepage weight

    Now
    –
    Target
    under 2 MB
    By
    30 days

    Steps

    1. 1

      Resize

      Slides to display size.

      VP, Communications & Digital Media 2 hours

    2. 2

      Convert

      WebP.

      VP, Communications & Digital Media 1 hour

    3. 3

      Lazy-load

      Slides 2 and up.

      VP, Communications & Digital Media 2 hours

    4. 4

      Preload

      First slide.

      VP, Communications & Digital Media 1 hour

    5. 5

      Test

      PageSpeed.

      VP, Communications & Digital Media 1 hour

    6. 6

      Repeat

      Property pages.

      VP, Communications & Digital Media 1 day

    First result
    1 week
    Cost
    $0
    Owner
    VP, Communications & Digital Media

    Smallest test

    Compress the first slide.

    Why it works

    Resize and convert the slideshow images to WebP, load only the first slide up front and the rest after load.

    Owners and brokers on mobile data see the brand faster, at little cost.

    Risks and how to handle them

    • Image quality

      Check on large screens.

    Evidence

    • Google PageSpeedHomepage: real visitors pass Core Web Vitals (Largest Contentful Paint 1.5 s, INP 48 ms). The mobile lab test scores 58 with LCP 13.3 s from the background slideshow and a 5.7 MB page, 5.0 MB of it images.Source

This quarter 11

The core plays for the next three months.

  • 06

    Centennial, powered by Lincoln is pitched to owners and investors, and the portfolio keeps adding management contracts, but the site tells the story in press releases, not results.

    High impactMedium effort First result in 1 quarter SVP

    First action

    Pick five assets with clean before and after data.

    How to measure it

    Third-party management proposals requested

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Pick assets

      Five with data.

      SVP, Strategic Partnerships 1 week

    2. 2

      Collect numbers

      Occupancy, NOI, traffic.

      Asset Management 2 weeks

    3. 3

      Client approval

      For third-party data.

      SVP, Strategic Partnerships 2 weeks

    4. 4

      Write

      One page each.

      VP, Communications & Digital Media 2 weeks

    5. 5

      Publish

      Advisory section.

      VP, Communications & Digital Media 1 week

    6. 6

      Use

      Proposals and LinkedIn.

      SVP, Strategic Partnerships ongoing

    First result
    1 quarter
    Cost
    Staff time
    Owner
    SVP, Strategic Partnerships

    Smallest test

    One case study.

    Why it works

    Write five case studies with before and after numbers (occupancy, NOI, traffic, tenant sales) for assignments such as Liberty Center, Annapolis Mall and a recent management win. Use them in proposals, LinkedIn and owner meetings.

    Owners hire the manager who can show results on similar assets.

    Risks and how to handle them

    • Owners keep data private

      Show percentages, not dollars.

    Evidence

    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
    • Your websiteTrack record in the news section: Liberty Center ranked No. 8 in Chain Store Age's Top 10 Retail Center Experiences in America for 2025; Kingsley Excellence wins in 2025; Annapolis Mall repositioned and sold with partners; management and leasing contracts for Galleria Fort Lauderdale, Bella Terra, Trumbull Mall, Greenwood Mall, Mission Valley, The Shops at North Bridge, Paramus Park, Plaza Bonita and The SoNo Collection.Source
    • Competitor researchRivals' own homepages: Trademark Property, "next-level retail, multifamily, and mixed-use places" with Development, Property Services and Investments; Kimco Realty, a REIT "specializing in grocery-anchored shopping centers in first-ring suburbs". Other third-party retail operators include Spinoso Real Estate Group, Namdar Realty Group and Brookfield Properties.Source
  • 07

    Centennial offers receiverships and special servicing, and many enclosed malls are in lender hands. The people who appoint receivers are a small, reachable list.

    High impactMedium effort First result in 2 quarters SVP

    First action

    List 50 special servicer contacts.

    How to measure it

    New receivership or servicing assignments

    Now
    –
    Target
    2 a year
    By
    1 year

    Steps

    1. 1

      Build list

      Servicers and lenders.

      SVP, Strategic Partnerships 2 weeks

    2. 2

      Write note

      Recovery trends.

      VP, Communications & Digital Media 2 weeks

    3. 3

      Send

      Quarterly.

      SVP, Strategic Partnerships quarterly

    4. 4

      Asset review offer

      Fast assessment.

      SVP, Strategic Partnerships ongoing

    5. 5

      Events

      Servicer breakfasts.

      SVP, Strategic Partnerships twice a year

    6. 6

      Track

      Meetings and wins.

      SVP, Strategic Partnerships quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    SVP, Strategic Partnerships

    Smallest test

    Send the first note to 20 contacts.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a list of special servicers and lenders with retail exposure, send a quarterly note on mall recovery from portfolio data, and offer a fast asset review for troubled properties.

    Being known before a property fails puts Centennial on the shortlist when a receiver is needed.

    Risks and how to handle them

    • Long sales cycle

      Keep the note useful, not salesy.

    Evidence

    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
    • Your websiteTrack record in the news section: Liberty Center ranked No. 8 in Chain Store Age's Top 10 Retail Center Experiences in America for 2025; Kingsley Excellence wins in 2025; Annapolis Mall repositioned and sold with partners; management and leasing contracts for Galleria Fort Lauderdale, Bella Terra, Trumbull Mall, Greenwood Mall, Mission Valley, The Shops at North Bridge, Paramus Park, Plaza Bonita and The SoNo Collection.Source
    • Your websiteServices page: property and asset management, leasing and merchandising, development and tenant coordination, "Marketing, Research & Innovation" ("Leveraging data provides real-time market updates and analysis to inform business decisions and tailor each asset's marketing plan"), accounting, advisory and investment management.Source
  • 08

    Leasing teams sell space across 33 centers, but a retailer looking for, say, 2,000 square feet in Southern California has to open pitchbooks one by one.

    High impactMedium effort First result in 1 quarter Chief Revenue Officer

    First action

    Export current vacancies from the leasing system.

    How to measure it

    Inquiries from the space search

    Now
    –
    Target
    25 a month
    By
    2 quarters

    Steps

    1. 1

      Export data

      Vacancies by center.

      Chief Revenue Officer 1 week

    2. 2

      Build search

      Filters and map.

      VP, Communications & Digital Media 1 month

    3. 3

      Link contacts

      Per center.

      VP, Communications & Digital Media 1 week

    4. 4

      Update process

      Monthly.

      Chief Revenue Officer monthly

    5. 5

      Promote

      Broker emails.

      Chief Revenue Officer ongoing

    6. 6

      Measure

      Inquiries.

      VP, Communications & Digital Media monthly

    First result
    1 quarter
    Cost
    Development time
    Owner
    Chief Revenue Officer

    Smallest test

    Publish a spreadsheet of availability first.

    Why it works

    Publish a simple availability search: center, region, size range, type (in-line, pad, anchor, kiosk) and a link to the leasing contact. Update it monthly from the leasing system.

    Brokers shortlist landlords who make availability easy to see.

    Risks and how to handle them

    • Stale data

      Show the last update date.

    Evidence

    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
    • Your websiteProperty pages: Paramus Park, "just 15 miles outside of New York City" with Macy's, Ulta, L.L.Bean and Uniqlo, links to ParamusPark.com, its pitchbook PDF is 14.3 MB and one phone number is linked as a web address; Plaza Bonita, "more than 800,000 square feet" serving "the greater cross-border market", anchored by Macy's, Target, JCPenney, Nordstrom Rack, AMC Theatres and Round1; Hawthorn is "undergoing an exciting redevelopment" with luxury residential and a downloadable leasing plan.Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
  • 09

    Local leasing managers prospect on social media and are asked to develop local tenants into permanent ones.

    High impactMedium effort First result in 1 quarter Leasing and Business Developm…

    First action

    List 20 local brands with strong followings near Hawthorn.

    How to measure it

    Pop-up to permanent conversions

    Now
    –
    Target
    5 a year
    By
    1 year

    Steps

    1. 1

      Package offer

      Terms and space.

      Leasing and Business Development Manager (Hawthorn) 2 weeks

    2. 2

      Find brands

      Social media scouting.

      Leasing and Business Development Manager (Hawthorn) weekly

    3. 3

      Marketing support

      Launch posts and events.

      Marketing Manager (Paramus Park) per pop-up

    4. 4

      Track sales

      Weekly.

      Leasing and Business Development Manager (Hawthorn) weekly

    5. 5

      Graduate

      Lease offers.

      EVP, Business Development & Revenue quarterly

    6. 6

      Share playbook

      All centers.

      EVP, Business Development & Revenue 1 quarter

    First result
    1 quarter
    Cost
    Build-out allowance
    Owner
    Leasing and Business Development Manager (Hawthorn)

    Smallest test

    Sign three pop-ups at one center.

    Why it works

    Package a standard pop-up offer (fixed terms, ready-to-use space, marketing support), find brands with strong online followings, and set graduation rules: sales thresholds that unlock a permanent lease offer.

    It fills space now and builds a pipeline of proven tenants.

    Risks and how to handle them

    • Weak operators

      Check sales history online.

    Evidence

    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
    • HiringGeneral Manager, Milford, CT: "increase the value of the Center by increasing its Net Operating Income"; "Champion and lead Centennial's Experience First program"; "Develop opportunities and host events to showcase the property to the community as a viable marketing channel"; "support property onboarding process for other Centennial properties. Stabilize and align newly managed assets".Source
    • Your websiteThe Properties page lists the portfolio by name and city under a "Properties Overview Map – July 2022". The Contact page gives one contact for "Local Leasing & Sponsorships" (the EVP, Business Development & Revenue); the sitemap has no page for local leasing, pop-ups, sponsorships or media.Source
  • 10

    The business development coordinators handle sampling, national tours, signage and banners center by center. Brands running tours want many centers in one deal.

    High impactMedium effort First result in 1 quarter Business Development & Market…

    First action

    Collect traffic and demographics for ten centers.

    How to measure it

    Multi-center sponsorship revenue

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Media kit

      All centers.

      Business Development & Marketing Coordinator (Plaza Bonita) 1 month

    2. 2

      Packages

      Regional and national.

      EVP, Business Development & Revenue 2 weeks

    3. 3

      Outreach

      Agencies and brands.

      EVP, Business Development & Revenue ongoing

    4. 4

      One contract

      Standard terms.

      Legal 2 weeks

    5. 5

      Proof of posting

      One report.

      Business Development & Marketing Coordinator (Plaza Bonita) per campaign

    6. 6

      Renewals

      Annual.

      EVP, Business Development & Revenue yearly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Business Development & Marketing Coordinator (Plaza Bonita)

    Smallest test

    Sell one regional package.

    Why it works

    Build a portfolio media kit with traffic, demographics and formats for every center, offer regional and national packages, and give sponsors one contract and one report with proof of posting.

    One deal across many centers is easier to buy and lifts ancillary income at each property.

    Risks and how to handle them

    • Center differences

      Price by tier.

    Evidence

    • HiringBusiness Development & Marketing Coordinator, National City, CA: point of contact for "sponsorship programs ... (for example: sampling, national tours, signage, or banner opportunities)"; "Coordinate the delivery, installation, and proof of posting for all paid media/advertising"; "Gather retailer sales data"; updates to "the property website, email blasts and social media channels".Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
  • 11

    The Paramus Park marketing manager will run the gift card program and is asked to build "corporate gift card orders". Employers buy gifts every holiday season.

    Medium impactLow effort First result in 1 quarter Marketing Manager

    First action

    List the top 50 employers near Paramus Park.

    How to measure it

    Corporate gift card revenue

    Now
    –
    Target
    +50%
    By
    next holiday

    Steps

    1. 1

      List employers

      Top 50 nearby.

      Marketing Manager (Paramus Park) 1 week

    2. 2

      Offer

      Bulk terms.

      Marketing Manager (Paramus Park) 1 week

    3. 3

      Outreach

      HR and office managers.

      Marketing Manager (Paramus Park) 1 month

    4. 4

      Fulfil

      Custom messages.

      Marketing Manager (Paramus Park) ongoing

    5. 5

      Repeat

      Holidays and awards.

      Marketing Manager (Paramus Park) yearly

    6. 6

      Share

      With other centers.

      Marketing Manager (Paramus Park) 1 quarter

    First result
    1 quarter
    Cost
    Card discounts
    Owner
    Marketing Manager (Paramus Park)

    Smallest test

    Pitch five employers.

    Why it works

    Contact the 50 largest employers near each center with a corporate gift card offer (bulk discount or bonus card, custom message), and repeat before the holidays and for employee awards.

    Gift cards bring new shoppers to the tenants and cash to the center.

    Risks and how to handle them

    • Breakage rules

      Check state gift card law.

    Evidence

    • HiringMarketing Manager, Paramus, NJ (posted October 16, 2026): drive "traffic/sales and Net Operating Income (NOI) growth"; "Create, curate, and manage all published digital content ... including updates to the property website, weekly email blasts, and posting to the property's social media channels"; "Measure marketing effectiveness and results"; run the gift card program and "build gift card sales through corporate gift card orders".Source
    • Your websiteProperty pages: Paramus Park, "just 15 miles outside of New York City" with Macy's, Ulta, L.L.Bean and Uniqlo, links to ParamusPark.com, its pitchbook PDF is 14.3 MB and one phone number is linked as a web address; Plaza Bonita, "more than 800,000 square feet" serving "the greater cross-border market", anchored by Macy's, Target, JCPenney, Nordstrom Rack, AMC Theatres and Round1; Hawthorn is "undergoing an exciting redevelopment" with luxury residential and a downloadable leasing plan.Source
  • 12

    Marketing managers are asked to evaluate events by "sales results" and coordinators gather retailer sales data. Most center calendars repeat events without that test.

    Medium impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Tag last year's events at one center.

    How to measure it

    Event budget on top-ranked events

    Now
    –
    Target
    70%
    By
    2 quarters

    Steps

    1. 1

      Tag events

      Date and type.

      Marketing Manager (Paramus Park) 1 week

    2. 2

      Sales data

      Monthly from tenants.

      Business Development & Marketing Coordinator (Plaza Bonita) monthly

    3. 3

      Analyse

      Matched weeks.

      Research team 2 weeks

    4. 4

      Rank

      Lift per dollar.

      Research team 1 week

    5. 5

      Share

      All centers.

      Chief Revenue Officer quarterly

    6. 6

      Reallocate

      Budget.

      General Manager (The Post) yearly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Marketing Manager (Paramus Park)

    Smallest test

    Analyse one center.

    Why it works

    Tag every event with date and type, compare tenant sales and traffic against matched weeks, and rank events by sales lift per dollar. Share the ranking across centers.

    It shifts budget to events that sell and gives owners proof of marketing value.

    Risks and how to handle them

    • Monthly data is coarse

      Ask key tenants for weekly sales.

    Evidence

    • HiringMarketing Manager, Paramus, NJ (posted October 16, 2026): drive "traffic/sales and Net Operating Income (NOI) growth"; "Create, curate, and manage all published digital content ... including updates to the property website, weekly email blasts, and posting to the property's social media channels"; "Measure marketing effectiveness and results"; run the gift card program and "build gift card sales through corporate gift card orders".Source
    • HiringBusiness Development & Marketing Coordinator, National City, CA: point of contact for "sponsorship programs ... (for example: sampling, national tours, signage, or banner opportunities)"; "Coordinate the delivery, installation, and proof of posting for all paid media/advertising"; "Gather retailer sales data"; updates to "the property website, email blasts and social media channels".Source
    • HiringGeneral Manager, Milford, CT: "increase the value of the Center by increasing its Net Operating Income"; "Champion and lead Centennial's Experience First program"; "Develop opportunities and host events to showcase the property to the community as a viable marketing channel"; "support property onboarding process for other Centennial properties. Stabilize and align newly managed assets".Source
  • 13

    Plaza Bonita serves "the greater cross-border market". A new business development and marketing coordinator will run its website, emails and social.

    Medium impactLow effort First result in 1 quarter Business Development & Market…

    First action

    Translate the visitor page.

    How to measure it

    Spanish email subscribers

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Translate

      Key pages.

      Business Development & Marketing Coordinator (Plaza Bonita) 2 weeks

    2. 2

      Email

      Spanish list.

      Business Development & Marketing Coordinator (Plaza Bonita) 1 month

    3. 3

      Social

      Spanish posts.

      Business Development & Marketing Coordinator (Plaza Bonita) weekly

    4. 4

      Tenant offers

      Cross-border visitors.

      Business Development & Marketing Coordinator (Plaza Bonita) 1 month

    5. 5

      Events

      Bilingual.

      Marketing Manager (Paramus Park) quarterly

    6. 6

      Measure

      Subscribers and traffic.

      Business Development & Marketing Coordinator (Plaza Bonita) monthly

    First result
    1 quarter
    Cost
    Translation
    Owner
    Business Development & Marketing Coordinator (Plaza Bonita)

    Smallest test

    Run one Spanish email.

    Why it works

    Publish Spanish versions of key property pages and emails, run Spanish social posts, and partner with tenants on offers for cross-border visitors.

    Shoppers respond to their own language, and few centers address the cross-border audience directly.

    Risks and how to handle them

    • Quality of translation

      Native speaker review.

    Evidence

    • Your websiteProperty pages: Paramus Park, "just 15 miles outside of New York City" with Macy's, Ulta, L.L.Bean and Uniqlo, links to ParamusPark.com, its pitchbook PDF is 14.3 MB and one phone number is linked as a web address; Plaza Bonita, "more than 800,000 square feet" serving "the greater cross-border market", anchored by Macy's, Target, JCPenney, Nordstrom Rack, AMC Theatres and Round1; Hawthorn is "undergoing an exciting redevelopment" with luxury residential and a downloadable leasing plan.Source
    • HiringBusiness Development & Marketing Coordinator, National City, CA: point of contact for "sponsorship programs ... (for example: sampling, national tours, signage, or banner opportunities)"; "Coordinate the delivery, installation, and proof of posting for all paid media/advertising"; "Gather retailer sales data"; updates to "the property website, email blasts and social media channels".Source
  • 14

    Centennial is hiring four VPs of Tenant Coordination to track every deal from letter of intent to opening. Every week saved on an opening is rent and traffic earned sooner.

    High impactMedium effort First result in 1 quarter VP of Tenant Coordination

    First action

    Measure today's average lease-to-opening days.

    How to measure it

    Average days from lease to opening

    Now
    –
    Target
    -15%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Days per deal.

      VP of Tenant Coordination 2 weeks

    2. 2

      Pick a tool

      Shared tracker.

      VP of Tenant Coordination 2 weeks

    3. 3

      Template

      Standard steps.

      VP of Tenant Coordination 2 weeks

    4. 4

      Roll out

      New deals.

      VP of Tenant Coordination 1 quarter

    5. 5

      Alerts

      Slipping steps.

      VP of Tenant Coordination 1 month

    6. 6

      Report

      Monthly to leasing.

      Chief Revenue Officer monthly

    First result
    1 quarter
    Cost
    Software cost
    Owner
    VP of Tenant Coordination

    Smallest test

    Track ten openings.

    Why it works

    Give tenants and leasing one shared tracker per deal (drawings, approvals, permits, landlord work, opening date) with alerts when a step slips, and report average days from lease to opening.

    Visible steps shorten approvals and make Centennial easier to open with than other landlords.

    Risks and how to handle them

    • Tenants do not log in

      Email summaries.

    Evidence

    • HiringTenant coordination build-out: four VP of Tenant Coordination roles (Dallas, Los Angeles, Chicago, Philadelphia, posted October 1, 2026) plus Senior Tenant Coordinators and Tenant Coordinators in Los Angeles, San Diego, Chicago, Birmingham and Dallas. The VPs "Track all tenant information from initial letter of intent through payment of tenant allowance after tenant opens" to "achieve on-time store openings".Source
    • Your websiteServices page: property and asset management, leasing and merchandising, development and tenant coordination, "Marketing, Research & Innovation" ("Leveraging data provides real-time market updates and analysis to inform business decisions and tailor each asset's marketing plan"), accounting, advisory and investment management.Source
  • 15

    Redevelopments add hundreds of homes on site: 808 residences at Hawthorn, 579 at Fox Valley and 408 at The Carina at MainPlace.

    Medium impactMedium effort First result in 2 quarters General Manager

    First action

    Agree a welcome offer with ten tenants at MainPlace.

    How to measure it

    Resident sign-up rate

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Tenant offers

      Ten tenants.

      Marketing Manager (Paramus Park) 1 month

    2. 2

      Welcome pack

      Residential partner.

      General Manager (The Post) 1 month

    3. 3

      Sign-up

      Email or app.

      Marketing Manager (Paramus Park) 2 weeks

    4. 4

      Events

      Resident-only.

      Marketing Manager (Paramus Park) quarterly

    5. 5

      Measure

      Spend with tenants.

      Research team monthly

    6. 6

      Extend

      Other projects.

      General Manager (The Post) 1 year

    First result
    2 quarters
    Cost
    Event costs
    Owner
    General Manager (The Post)

    Smallest test

    Pilot with The Carina.

    Why it works

    Give every new resident a welcome pack and app or email sign-up with tenant offers, resident-only events, and a monthly "what's new" email, and track resident spend with participating tenants.

    Residents on site can be the most frequent shoppers if they are welcomed early.

    Risks and how to handle them

    • Separate residential operator

      Agree the program in the partnership.

    Evidence

    • Your websiteRedevelopments page: Fox Valley (579 multifamily units, a 212-unit senior living community, a 40K SF grocer), Hawthorn (808 multifamily residences), MainPlace (Phase II under construction; The Carina, a 408-unit residential community), The Post (formerly Connecticut Post Mall, "Connecticut's largest mall") and The Shops at Willow Bend.Source
    • HiringGeneral Manager, Milford, CT: "increase the value of the Center by increasing its Net Operating Income"; "Champion and lead Centennial's Experience First program"; "Develop opportunities and host events to showcase the property to the community as a viable marketing channel"; "support property onboarding process for other Centennial properties. Stabilize and align newly managed assets".Source
  • 16

    Centennial's services page promises "real-time market updates and analysis", and owners and brokers value data on how centers perform.

    Medium impactMedium effort First result in 1 quarter VP

    First action

    Pick five metrics that can be shared.

    How to measure it

    Trade press mentions

    Now
    –
    Target
    5 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick metrics

      Aggregated.

      Research team 2 weeks

    2. 2

      Write

      Short report.

      VP, Communications & Digital Media 2 weeks

    3. 3

      Design

      Charts.

      VP, Communications & Digital Media 1 week

    4. 4

      Publish

      Site and LinkedIn.

      VP, Communications & Digital Media 1 day

    5. 5

      Pitch

      Trade press.

      VP, Communications & Digital Media 1 week

    6. 6

      Repeat

      Quarterly.

      VP, Communications & Digital Media quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    VP, Communications & Digital Media

    Smallest test

    Publish one chart on LinkedIn.

    Why it works

    Publish a short quarterly report on traffic, sales trends and categories across the portfolio (aggregated), with a LinkedIn summary and a press pitch.

    Data-led content earns trade press coverage and positions Centennial as the expert manager.

    Risks and how to handle them

    • Owner sensitivity

      Aggregate only.

    Evidence

    • Your websiteServices page: property and asset management, leasing and merchandising, development and tenant coordination, "Marketing, Research & Innovation" ("Leveraging data provides real-time market updates and analysis to inform business decisions and tailor each asset's marketing plan"), accounting, advisory and investment management.Source
    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
    • Competitor researchRivals' own homepages: Trademark Property, "next-level retail, multifamily, and mixed-use places" with Development, Property Services and Investments; Kimco Realty, a REIT "specializing in grocery-anchored shopping centers in first-ring suburbs". Other third-party retail operators include Spinoso Real Estate Group, Namdar Realty Group and Brookfield Properties.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Each property runs its own website, emails and social. A single shopper database across the portfolio would show owners and tenants who visits, how often, and what works.

    High impactHigh effort First result in 2 quarters Chief Revenue Officer

    First action

    Count email subscribers per center.

    How to measure it

    Opted-in shoppers

    Now
    –
    Target
    1 million
    By
    1 year

    Steps

    1. 1

      Audit lists

      Per center.

      VP, Communications & Digital Media 1 month

    2. 2

      Pick platform

      With consent tools.

      VP, Communications & Digital Media 1 month

    3. 3

      Migrate

      All centers.

      VP, Communications & Digital Media 1 quarter

    4. 4

      Reports

      Per center.

      Research team 1 month

    5. 5

      Tenant audiences

      Paid campaigns.

      EVP, Business Development & Revenue 1 quarter

    6. 6

      Owner reporting

      Quarterly.

      Chief Revenue Officer quarterly

    First result
    2 quarters
    Cost
    Platform cost
    Owner
    Chief Revenue Officer

    Smallest test

    Merge lists for three centers.

    Why it works

    Consolidate property email lists, Wi-Fi sign-ups and event registrations into one platform with consent, standard reports per center and shared audiences for tenant campaigns.

    Owners pay for managers who bring data; tenants pay for audiences.

    Risks and how to handle them

    • Privacy

      Consent and state privacy laws.

    Evidence

    • HiringMarketing Manager, Paramus, NJ (posted October 16, 2026): drive "traffic/sales and Net Operating Income (NOI) growth"; "Create, curate, and manage all published digital content ... including updates to the property website, weekly email blasts, and posting to the property's social media channels"; "Measure marketing effectiveness and results"; run the gift card program and "build gift card sales through corporate gift card orders".Source
    • HiringBusiness Development & Marketing Coordinator, National City, CA: point of contact for "sponsorship programs ... (for example: sampling, national tours, signage, or banner opportunities)"; "Coordinate the delivery, installation, and proof of posting for all paid media/advertising"; "Gather retailer sales data"; updates to "the property website, email blasts and social media channels".Source
    • Your websiteServices page: property and asset management, leasing and merchandising, development and tenant coordination, "Marketing, Research & Innovation" ("Leveraging data provides real-time market updates and analysis to inform business decisions and tailor each asset's marketing plan"), accounting, advisory and investment management.Source
  • 18

    Local leasing covers carts, kiosks, pop-ups, storage and events at every center, and Lincoln's platform adds scale. Small operators want to book like they book a venue.

    High impactHigh effort First result in 2 quarters EVP

    First action

    List standard short-term units at five centers.

    How to measure it

    Online short-term bookings

    Now
    –
    Target
    100 a year
    By
    1 year

    Steps

    1. 1

      Inventory

      Units and prices.

      Leasing and Business Development Manager (Hawthorn) 1 month

    2. 2

      Terms

      Standard license.

      Legal 1 month

    3. 3

      Build

      Booking flow.

      VP, Communications & Digital Media 1 quarter

    4. 4

      Approve

      Manager review.

      Leasing and Business Development Manager (Hawthorn) ongoing

    5. 5

      Promote

      Social and maker markets.

      Leasing and Business Development Manager (Hawthorn) ongoing

    6. 6

      Scale

      All centers.

      EVP, Business Development & Revenue 1 year

    First result
    2 quarters
    Cost
    Development
    Owner
    EVP, Business Development & Revenue

    Smallest test

    Take bookings by form at one center.

    Why it works

    Build an online booking flow for short-term space: availability by center, standard terms, deposit and insurance upload, with local managers approving each booking.

    Self-serve booking fills short-term space faster and frees managers for bigger deals.

    Risks and how to handle them

    • Bad bookings

      Manager approval and deposits.

    Evidence

    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source
    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
    • Your websiteThe Properties page lists the portfolio by name and city under a "Properties Overview Map – July 2022". The Contact page gives one contact for "Local Leasing & Sponsorships" (the EVP, Business Development & Revenue); the sitemap has no page for local leasing, pop-ups, sponsorships or media.Source
  • 19

    Three redevelopments will add grocery, theater, restaurants and residences. Leasing early lowers risk and lifts value.

    High impactMedium effort First result in 1 year Chief Revenue Officer

    First action

    Build the Fox Valley pre-leasing page.

    How to measure it

    Space pre-leased before opening

    Now
    –
    Target
    70%
    By
    opening

    Steps

    1. 1

      Pages

      Per project.

      VP, Communications & Digital Media 1 month

    2. 2

      Broker tours

      Quarterly.

      Chief Revenue Officer quarterly

    3. 3

      Target list

      Operators by region.

      Chief Revenue Officer 1 month

    4. 4

      Outreach

      Direct.

      Chief Revenue Officer ongoing

    5. 5

      ICSC meetings

      Booked ahead.

      Chief Revenue Officer per event

    6. 6

      Track

      LOIs.

      Chief Revenue Officer monthly

    First result
    1 year
    Cost
    Marketing budget
    Owner
    Chief Revenue Officer

    Smallest test

    Publish one page.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Create a pre-leasing page per project with renderings, phasing, site plans and contacts (indexed), host broker tours and target restaurant and entertainment operators by region.

    Visible, early demand helps fill new space before it opens.

    Risks and how to handle them

    • Construction delays

      Update dates on the page.

    Evidence

    • Your websiteRedevelopments page: Fox Valley (579 multifamily units, a 212-unit senior living community, a 40K SF grocer), Hawthorn (808 multifamily residences), MainPlace (Phase II under construction; The Carina, a 408-unit residential community), The Post (formerly Connecticut Post Mall, "Connecticut's largest mall") and The Shops at Willow Bend.Source
    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
    • HiringLeasing and Business Development Manager, Vernon Hills, IL ($85,000-$95,000 base, up to 40% bonus; a second local leasing role at the same center): manage "carts, kiosks, in-line stores, storage locations, vending and advertising/media opportunities"; "Prospect for new business using social media channels"; "Manage online vendor submissions seeking property short term opportunities"; "Assist in identifying and developing local tenants into potential permanent tenants".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Retail leasing still runs on ICSC deal-making events, and Centennial has people in ICSC programs. Meetings booked before the show are the ones that happen.

    Medium impactLow effort First result in 1 quarter Chief Revenue Officer

    First action

    Add a booking link before the next ICSC event.

    How to measure it

    Pre-booked ICSC meetings

    Now
    –
    Target
    +50%
    By
    next event

    Steps

    1. 1

      Booking link

      Calendar.

      Chief Revenue Officer 1 day

    2. 2

      Add to pages

      All properties.

      VP, Communications & Digital Media 1 day

    3. 3

      Broker email

      Availability list.

      Chief Revenue Officer 1 week

    4. 4

      Confirm

      Before the show.

      Chief Revenue Officer 1 week

    5. 5

      Follow up

      Within 48 hours.

      Chief Revenue Officer after event

    6. 6

      Track

      Deals from meetings.

      Chief Revenue Officer quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Chief Revenue Officer

    Smallest test

    Use it for one event.

    Why it works

    Six weeks before each ICSC event, add a "meet us at ICSC" booking link to every property page and pitchbook email, and send brokers a list of centers with space.

    It turns the indexed property pages into a meeting pipeline.

    Risks and how to handle them

    • No-shows

      Confirm two days ahead.

    Evidence

    • Your websiteEach of the 33 property pages under /retail-places/centennial-collection/ (for example Paramus Park, Plaza Bonita, Hawthorn) has a description, national and anchor leasing contacts and a "View Leasing Pitchbook" link, but every one carries the robots tag "noindex, nofollow" (checked twice on October 21, 2026), none is in the 64-URL sitemap, and none has a meta description.Source
    • Your websiteTrack record in the news section: Liberty Center ranked No. 8 in Chain Store Age's Top 10 Retail Center Experiences in America for 2025; Kingsley Excellence wins in 2025; Annapolis Mall repositioned and sold with partners; management and leasing contracts for Galleria Fort Lauderdale, Bella Terra, Trumbull Mall, Greenwood Mall, Mission Valley, The Shops at North Bridge, Paramus Park, Plaza Bonita and The SoNo Collection.Source
  • 21

    Lincoln is a global full-service real estate firm and Centennial's owner. Many Lincoln-managed buildings sit near Centennial centers.

    Medium impactMedium effort First result in 2 quarters SVP

    First action

    Map Lincoln properties near three centers.

    How to measure it

    Perk redemptions

    Now
    –
    Target
    5,000 a year
    By
    2 quarters

    Steps

    1. 1

      Map

      Nearby Lincoln properties.

      SVP, Strategic Partnerships 1 month

    2. 2

      Offer

      Center perks.

      Marketing Manager (Paramus Park) 1 month

    3. 3

      Distribute

      Through property managers.

      SVP, Strategic Partnerships ongoing

    4. 4

      Events

      Resident nights.

      Marketing Manager (Paramus Park) quarterly

    5. 5

      Measure

      Redemptions.

      Marketing Manager (Paramus Park) monthly

    6. 6

      Scale

      More centers.

      SVP, Strategic Partnerships 1 year

    First result
    2 quarters
    Cost
    Perk costs
    Owner
    SVP, Strategic Partnerships

    Smallest test

    One center pilot.

    Why it works

    Map Lincoln residential and office properties within 10 miles of each center, offer residents and office tenants center perks and events, and measure visits with offer codes.

    Shared ownership gives Centennial a local audience no other mall operator can reach.

    Risks and how to handle them

    • Low uptake

      Start with strong offers.

    Evidence

    • Your websiteNews: on March 31, 2026 Centennial and Lincoln Property Company launched "Centennial, powered by Lincoln", "a national retail operating platform" for owners and investors, after Lincoln's 2024 acquisition of Centennial, with access to "Lincoln's institutional capital relationships". On October 5, 2026 it added third-party management of Casis Village (Austin) and Lakeway Commons (Shrewsbury, MA). The Advisory Services page offers receiverships and special servicing.Source
    • Your websiteRedevelopments page: Fox Valley (579 multifamily units, a 212-unit senior living community, a 40K SF grocer), Hawthorn (808 multifamily residences), MainPlace (Phase II under construction; The Carina, a 408-unit residential community), The Post (formerly Connecticut Post Mall, "Connecticut's largest mall") and The Shops at Willow Bend.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

2 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists2The list compiled from public sources, verified, deduplicated and delivered to your CRM.

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Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Centennial did not commission, review or endorse it, and Programmable is not affiliated with Centennial. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Centennial runs its business.

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30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 305 ideas

    Index the property pages, add inquiry forms, fix site upkeep, shrink and track pitchbooks, compress the homepage.

  2. Days 31 to 6013 ideas

    Owner case studies, servicer notes, the space search, pop-up-to-permanent, portfolio sponsorships, corporate gift cards, event measurement, Plaza Bonita, the opening tracker, resident welcome and the traffic report; ICSC booking and Lincoln cross-promotion.

  3. Days 61 to 903 ideas

    Commit to the big bets: one shopper database, online short-term booking and pre-leasing campaigns.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value an owner's mindset in management. The most cited problem: hard to find leasing details per center.

  • Experience-led redevelopment
  • Slow paths for short-term operators
  • In their words: “NOI”

Market

Competitive landscape

5 competitors compared: Trademark Property, Spinoso Real Estate Group, Namdar Realty Group, Kimco Realty and 1 more.

  • Gap to exploit: Visible, searchable leasing information per center
  • Trademark Property: Smaller retail portfolio
  • Spinoso Real Estate Group: Less development depth

Hiring signals

Centennial is building income at the property level and opening capacity at the center.

  • Marketing Manager (Paramus, NJ): Traffic, sales and NOI; corporate gift cards. Ideas 11, 12.
  • Business Development & Marketing Coordinator (National City, CA): Sponsorships and sampling tours. Ideas 10, 13.
  • Leasing and Business Development Manager (Vernon Hills, IL): Local leasing, online vendor submissions. Ideas 1, 2, 9.

From the team that wrote this playbook

All products
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  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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