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  • The brief
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  • This week · 6
  • This quarter · 10
  • Big bets · 3
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Generated Oct 22, 2026 1 view
  1. Programmable
  2. Playbooks
  3. DH Pace Company
DH Pace Company logo

growth playbook · Oct 22, 2026

dhpace.com (opens in a new tab)

DH Pace Company growth playbook

Diagnosis

DH Pace is in its 100th year with over $1 billion in sales and is hiring hard: hundreds of sales roles across construction, new construction, security and residential, a national service sales trainer for technicians, and a PPC Strategist to scale paid search across Google, Microsoft and ChatGPT ads.

The website will limit that spend: lead forms ask for 14 fields, cannot record which ad or search produced a job, and still offer Kudzu and Google Plus as sources; there are no city or office pages for local ads; the homepage shifts on phones; and the National Accounts page shows template code.

This playbook fixes the forms, emergency calls and page basics first, then builds office pages, one tracking standard across about 70 local sites, recurring inspection and maintenance revenue, architect outreach and security cross-sell, and finally a centennial campaign, a customer portal and online booking.

Growth Score

6/10

Biggest Opportunity

Connect growing paid search and a larger sales force to measured, local, bookable demand, and turn one-off repairs into recurring programs.

Biggest Risk

Spend rises faster than measurement across many local sites, and competitors such as CBX Solutions and Precision Door win on integrated offers or speed of response.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Make the Schedule Service form shorter and able to tell which ad or search booked the job

    Add the gclid and UTM hidden fields to both Schedule Service forms.

    High impact First result in 1 month
  2. 2

    Clear the unfilled template fields from the National Accounts page

    Remove the empty block today.

    Medium impact First result in 1 week
  3. 3

    Stop the homepage from jumping on phones

    Set fixed heights on the slider and banner.

    Medium impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 11Fill-ins · 4Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    DH Pace is hiring a PPC Strategist to scale paid search across Google, Microsoft and ChatGPT ads and to own conversion tracking across multiple websites. The forms those ads will send people to ask for 14 required fields. Their required "How did you hear about us?" list still offers Kudzu, Yellow Pages and Google Plus (closed in 2019) and has no choice for a search ad or an AI assistant. The form stores no ad click ID or campaign tags, and the pages are titled "Schedule Service Residential Admin". Paid leads arrive looking like "Google" or "Existing customer", so cost per booked job by keyword cannot be measured.

    High impactLow effort First result in 1 month Digital Marketing PPC Strateg…

    First action

    Add the gclid and UTM hidden fields to both Schedule Service forms.

    How to measure it

    Form completion rate

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Baseline

      Form visits, starts and submits by device for the last 90 days.

      Digital Marketing - PPC Strategist 1 day

    2. 2

      Add hidden fields

      gclid, msclkid, utm_source, utm_campaign, utm_term.

      Digital Marketing - PPC Strategist 1 day

    3. 3

      Two-step layout

      Contact first, details second.

      Digital Marketing lead 1 week

    4. 4

      Update the source list

      Current channels, optional, no Fax.

      Digital Marketing lead 1 hour

    5. 5

      Fix titles

      Remove "Admin" from page titles.

      Digital Marketing lead 10 minutes

    6. 6

      Connect the CRM

      Pass click IDs with each lead to the branch.

      Digital Marketing - PPC Strategist 1 week

    7. 7

      Offline conversions

      Import booked jobs into Google Ads and Microsoft Ads.

      Digital Marketing - PPC Strategist 2 weeks

    8. 8

      Test

      A/B the new form against the old one.

      Digital Marketing - PPC Strategist 3 weeks

    First result
    1 month
    Cost
    Developer time
    Owner
    Digital Marketing PPC Strategist

    Smallest test

    Add the hidden fields to the residential form this week and send one tagged test lead.

    Why it works

    Split the form into two steps: first ZIP code, problem and phone (enough to call back), then address, date and window. Add hidden fields that capture gclid, msclkid and UTM tags and pass them to the CRM with the lead. Replace the source list with current channels (search ad, Google Maps, ChatGPT or another AI assistant, truck or sticker, referral, existing customer), make it optional, and drop Fax. Fix the page titles. Mark the form submit as the conversion in Google Ads and Microsoft Ads, and import booked jobs as offline conversions.

    Shorter forms complete more often, especially on phones, and click-level data lets the new strategist move budget to the keywords and offices that book jobs, not just clicks. That matters more as spend grows toward eight figures.

    Ready to use

    ChecklistSchedule Service form fix list

    [ ] Hidden fields: gclid, msclkid, utm_source, utm_medium, utm_campaign, utm_term
    [ ] Step 1: ZIP, problem, phone
    [ ] Step 2: address, date, window, details
    [ ] Source list updated (search ad, Maps, AI assistant, truck, referral, existing customer), optional
    [ ] Fax removed
    [ ] Page titles without "Admin"
    [ ] Click IDs reach the CRM and the branch
    [ ] Booked jobs imported as offline conversions

    Risks and how to handle them

    • Branches need the details

      Collect them in step two or on the callback.

    • Click IDs lost between systems

      Test end to end with a tagged test lead.

    Evidence

    • Your websiteSchedule Service forms (residential and commercial, checked October 21, 2026): 14 required fields including Division, Service Date and an appointment window; "How did you hear about us?" (required) offers Existing customer, Google, Bing, Yahoo, Kudzu, Yellow Pages, Home Show, Saw a Truck on the Road, Overhead Door Dealer Locator, Another Website, A sticker on my door, Friend, Radio, TV, Facebook, Twitter, LinkedIn, Google Plus and YouTube; "Fax" is a contact option; the page titles read "Schedule Service Residential Admin" and "Schedule Service Commercial Admin". The form markup has no field that stores an ad click ID or campaign tags.Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
    • HiringInside Sales Rep (St. Louis, posted October 20, 2026): "Overhead Door Company of St. Louis, a DH Pace Company" wants a rep for its residential team, "calling existing and potential national customers" and keeping the CRM current daily.Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
  • 02

    The National Accounts page, the front door for multi-location customers, shows raw template fields such as "%location_address%" and "Emergency Service : %location_emergency_phone%" above the real headquarters address.

    Medium impactLow effort First result in 1 week National Accounts team

    First action

    Remove the empty block today.

    How to measure it

    Pages with unfilled fields

    Now
    –
    Target
    0
    By
    1 week

    Steps

    1. 1

      Fix the page

      Remove or fill the block.

      Digital Marketing lead 1 hour

    2. 2

      Search the site

      Find "%location_" on all pages.

      Digital Marketing lead 1 hour

    3. 3

      Fix the template

      Hide empty fields.

      Digital Marketing lead 1 day

    4. 4

      Add the 24/7 line

      Prominent call button.

      National Accounts team 1 hour

    5. 5

      Check brand pages

      All brand templates.

      Digital Marketing lead 1 day

    6. 6

      Monitor

      Monthly crawl.

      Digital Marketing lead monthly

    First result
    1 week
    Cost
    $0
    Owner
    National Accounts team

    Smallest test

    Fix the National Accounts page now.

    Why it works

    Remove the empty location block or fill it with the national 24/7 number, and check every brand and location template for the same fault.

    Facility directors deciding on a national service partner judge reliability from details like this.

    Risks and how to handle them

    • Template change breaks other pages

      Test on a staging copy.

    Evidence

    • Your websiteNational Accounts page: above the real headquarters address it shows unfilled template fields ("%location_address%", "%location_phone%", "Emergency Service : %location_emergency_phone%", "Showroom Hours : Monday - Friday : %location_hours_weekdays%"); the team offers "dedicated 24/7/365 service to customers with multiple locations".Source
  • 03

    Real Chrome visitors load the homepage fast (LCP 1.8 s) but the layout shifts (CLS 0.16), failing Core Web Vitals; the lab test on mobile scores 38 with an 18-second LCP on the hero slider image.

    Medium impactMedium effort First result in 1 month Digital Marketing lead

    First action

    Set fixed heights on the slider and banner.

    How to measure it

    Mobile CLS

    Now
    –
    Target
    under 0.1
    By
    60 days

    Steps

    1. 1

      Find shifts

      PageSpeed and field data.

      Digital Marketing lead 1 day

    2. 2

      Reserve space

      Slider, banner, embeds.

      Digital Marketing lead 2 days

    3. 3

      Static mobile hero

      One image and CTA.

      Digital Marketing lead 2 days

    4. 4

      Lazy-load video

      Below the fold.

      Digital Marketing lead 1 day

    5. 5

      Check landing pages

      Top paid pages.

      Digital Marketing - PPC Strategist 1 week

    6. 6

      Track

      Field data monthly.

      Digital Marketing lead monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Digital Marketing lead

    Smallest test

    Replace the slider on mobile only.

    Why it works

    Reserve space for the slider, cookie banner and YouTube embed, replace the mobile slider with a single static image and a "Schedule Service" button, and lazy-load the video. Check the top paid landing pages for the same problems.

    A stable page is easier to tap, and landing page experience affects what paid clicks cost.

    Risks and how to handle them

    • Loss of hero messages

      Move them into a static section.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 38, lab LCP 18.2 s (the hero slider image), CLS 0.15. Real Chrome visitors at the 75th percentile: LCP 1.8 s and INP 67 ms are good, but CLS is 0.16 (0.18 for the page), above the 0.1 "good" line, so the page fails Core Web Vitals on layout shift.Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
  • 04

    DH Pace promises emergencies "handled promptly - anytime, day or night", but on the forms "Emergency Service" is just one of the appointment windows inside a 14-field form. Precision Garage Door advertises "Calls answered 24/7" and same-day repair.

    High impactLow effort First result in 1 month Residential service managers

    First action

    List the emergency number for each office.

    How to measure it

    Emergency jobs from digital

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Collect numbers

      Per office.

      Branch managers 2 days

    2. 2

      Tracking numbers

      Per office and channel.

      Digital Marketing - PPC Strategist 1 week

    3. 3

      Add the bar

      All pages and forms.

      Digital Marketing lead 2 days

    4. 4

      Emergency ad groups

      Call-only ads.

      Digital Marketing - PPC Strategist 1 week

    5. 5

      Train dispatch

      Answer script.

      National Service Sales Development Manager 1 week

    6. 6

      Measure

      Calls answered and booked.

      Digital Marketing - PPC Strategist weekly

    First result
    1 month
    Cost
    Call tracking service
    Owner
    Residential service managers

    Smallest test

    Add the call bar to the residential form.

    Why it works

    Add an "Emergency? Call now" bar on every page and form that routes by ZIP to the local office's emergency line, with call tracking numbers per office. Run separate emergency ad groups ("garage door stuck open", "dock door won't close") that send to the call, not the form.

    Emergency jobs are urgent, high-value and won by whoever answers first.

    Risks and how to handle them

    • Unanswered calls at night

      Route to the 24/7 national line as backup.

    Evidence

    • Your websiteSchedule Service forms (residential and commercial, checked October 21, 2026): 14 required fields including Division, Service Date and an appointment window; "How did you hear about us?" (required) offers Existing customer, Google, Bing, Yahoo, Kudzu, Yellow Pages, Home Show, Saw a Truck on the Road, Overhead Door Dealer Locator, Another Website, A sticker on my door, Friend, Radio, TV, Facebook, Twitter, LinkedIn, Google Plus and YouTube; "Fax" is a contact option; the page titles read "Schedule Service Residential Admin" and "Schedule Service Commercial Admin". The form markup has no field that stores an ad click ID or campaign tags.Source
    • Your websiteHomepage: title "DH Pace | Everything Doors Since 1926", two different meta description tags, a ZIP-based "Your local office" picker, nine markets (Health Care, Education, Industrial & Manufacturing, Data Centers, Retail, Distribution & Logistics, Government, Commercial Construction, Residential) and featured case studies such as "Data Center Solutions from Coast to Coast"; no centennial page appears in the sitemap.Source
    • Competitor researchRivals' own homepages: CBX Solutions (cookandboardman.com now redirects there) brings "doors, frames, hardware, security, and network technology together under one coordinated approach" with "local experts across a national network"; Precision Garage Door Service claims "America's No. 1 local garage door company. Same day repair. Calls answered 24/7" with a "90-Day Promise".Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
  • 05

    The homepage carries two different meta description tags, and the schedule service pages are titled "Schedule Service Residential Admin" and "Schedule Service Commercial Admin", which is what searchers and ad reviewers see.

    Medium impactLow effort First result in 2 weeks Digital Marketing lead

    First action

    Remove the second homepage description.

    How to measure it

    Organic click-through

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Homepage

      One description.

      Digital Marketing lead 10 minutes

    2. 2

      Form pages

      New titles.

      Digital Marketing lead 10 minutes

    3. 3

      Audit

      All 575 URLs.

      Digital Marketing lead 2 days

    4. 4

      Fix duplicates

      Titles and descriptions.

      Digital Marketing lead 1 week

    5. 5

      Brand sites

      Same audit.

      Digital Marketing lead 1 month

    6. 6

      Measure

      Search Console.

      Digital Marketing lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Digital Marketing lead

    Smallest test

    Fix the homepage today.

    Why it works

    Keep one description per page with the 1926 heritage, 60+ offices and 24/7 service; rename form pages to "Schedule Garage Door Service" and "Schedule Commercial Door Service"; audit the 575 URLs for missing or duplicate titles.

    Clean titles and descriptions lift click-through from search at no cost.

    Risks and how to handle them

    • SEO plugin overrides

      Set fields in one place.

    Evidence

    • Your websiteHomepage: title "DH Pace | Everything Doors Since 1926", two different meta description tags, a ZIP-based "Your local office" picker, nine markets (Health Care, Education, Industrial & Manufacturing, Data Centers, Retail, Distribution & Logistics, Government, Commercial Construction, Residential) and featured case studies such as "Data Center Solutions from Coast to Coast"; no centennial page appears in the sitemap.Source
    • Your websiteSchedule Service forms (residential and commercial, checked October 21, 2026): 14 required fields including Division, Service Date and an appointment window; "How did you hear about us?" (required) offers Existing customer, Google, Bing, Yahoo, Kudzu, Yellow Pages, Home Show, Saw a Truck on the Road, Overhead Door Dealer Locator, Another Website, A sticker on my door, Friend, Radio, TV, Facebook, Twitter, LinkedIn, Google Plus and YouTube; "Fax" is a contact option; the page titles read "Schedule Service Residential Admin" and "Schedule Service Commercial Admin". The form markup has no field that stores an ad click ID or campaign tags.Source
    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
  • 06

    The PPC role will run ChatGPT/OpenAI ads. Assistants and their ads draw on clear page content: which services, where, how fast, at what price range. DH Pace's state pages are lists of town names, and service pages do not state response times or service areas in plain sentences.

    Medium impactMedium effort First result in 1 month Digital Marketing PPC Strateg…

    First action

    Write the answer block for garage door spring repair.

    How to measure it

    AI-sourced leads

    Now
    –
    Target
    50 a month
    By
    2 quarters

    Steps

    1. 1

      Pick services

      Top ten by revenue.

      Digital Marketing - PPC Strategist 1 day

    2. 2

      Write answer blocks

      Plain facts.

      Digital Marketing lead 2 weeks

    3. 3

      Structured data

      LocalBusiness and Service.

      Digital Marketing lead 1 week

    4. 4

      Test ads

      Small ChatGPT budget.

      Digital Marketing - PPC Strategist 1 month

    5. 5

      Track

      AI source in the form.

      Digital Marketing - PPC Strategist weekly

    6. 6

      Scale

      If cost per job beats search.

      Digital Marketing - PPC Strategist quarterly

    First result
    1 month
    Cost
    Test budget
    Owner
    Digital Marketing PPC Strategist

    Smallest test

    Ask three assistants who repairs dock doors in Olathe and note the answers.

    Why it works

    For the top ten services, add a short answer block to each page: what the service is, who it is for, areas covered, typical response time, whether emergency service is available, and how to book. Add LocalBusiness and Service structured data. Start ChatGPT ads with a small test on these pages.

    Ads and answers in assistants need pages that answer the question directly; being early in a new channel is cheaper.

    Risks and how to handle them

    • New platform, little data

      Cap the test and compare with search.

    Evidence

    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source

This quarter 10

The core plays for the next three months.

  • 07

    Paid and local search work by city, but dhpace.com has only state pages, and the Missouri service area is a list of more than 70 town names. Hiring is heaviest in Olathe, Atlanta, Tempe, St. Louis and Denver.

    High impactHigh effort First result in 2 quarters Digital Marketing PPC Strateg…

    First action

    Build the Olathe office page as the template.

    How to measure it

    Leads from office pages

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Template

      Office page design.

      Digital Marketing lead 2 weeks

    2. 2

      Collect data

      Each office.

      Branch managers 1 month

    3. 3

      Build five

      Largest hubs.

      Digital Marketing lead 1 month

    4. 4

      Structured data

      LocalBusiness.

      Digital Marketing lead 1 week

    5. 5

      Point ads

      Local campaigns.

      Digital Marketing - PPC Strategist 1 week

    6. 6

      Roll out

      Remaining offices.

      Digital Marketing lead 1 quarter

    First result
    2 quarters
    Cost
    Developer time
    Owner
    Digital Marketing PPC Strategist

    Smallest test

    Launch the Olathe page and run one local ad group to it.

    Why it works

    Build a page per office: address, phone, hours, services, technicians, local case studies and reviews, a map of towns covered, and a booking form. Start with the five largest hubs and send local ads to them.

    City pages match local searches and give paid search a relevant landing page, raising conversion and lowering cost per click.

    Risks and how to handle them

    • Overlap with local brand sites

      Decide one primary site per office.

    Evidence

    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
    • Your websiteLocations page: offices listed by state with about 70 separate local websites and subdomains (for example the Overhead Door Company sites for Atlanta, Kansas City, St. Louis, Tampa and Boston, Ankmar, Pasek, Adams Door, King Door, Door Control Services, DH Pace Systems Integration), alongside dhpace.com/states pages.Source
  • 08

    The locations page links to about 70 local websites and subdomains, and the PPC role is responsible for conversion tracking "across multiple websites". Without one standard, results cannot be compared between offices or brands.

    High impactHigh effort First result in 2 quarters Digital Marketing PPC Strateg…

    First action

    Inventory tracking on the ten busiest local sites.

    How to measure it

    Sites on the tracking standard

    Now
    –
    Target
    70
    By
    3 quarters

    Steps

    1. 1

      Inventory

      Tags per site.

      Digital Marketing - PPC Strategist 2 weeks

    2. 2

      Design standard

      Events and naming.

      Digital Marketing - PPC Strategist 2 weeks

    3. 3

      Build container

      Template.

      Digital Marketing - PPC Strategist 2 weeks

    4. 4

      Roll out

      Ten sites first.

      Digital Marketing - PPC Strategist 1 quarter

    5. 5

      Dashboard

      By office and brand.

      Digital Marketing - PPC Strategist 1 month

    6. 6

      Audit

      Monthly.

      Digital Marketing - PPC Strategist monthly

    First result
    2 quarters
    Cost
    Analytics tools
    Owner
    Digital Marketing PPC Strategist

    Smallest test

    Standardise the call event on ten sites.

    Why it works

    Create one tag plan (shared GTM container or template), standard conversion events (call, form, booking), cross-domain tracking, and one dashboard by office and brand. Roll it out site by site, starting with the busiest.

    Comparable data lets the company put budget where jobs are won and see which local brands work.

    Risks and how to handle them

    • Site owners differ

      Agree a sign-off with branch managers.

    Evidence

    • Your websiteLocations page: offices listed by state with about 70 separate local websites and subdomains (for example the Overhead Door Company sites for Atlanta, Kansas City, St. Louis, Tampa and Boston, Ankmar, Pasek, Adams Door, King Door, Door Control Services, DH Pace Systems Integration), alongside dhpace.com/states pages.Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
  • 09

    DH Pace offers Fire Door Inspections & Labeling and Door Compliance Services and writes for K-12 and healthcare buyers, but these are listed as single services among 12. Inspections are recurring work that leads to repairs.

    High impactMedium effort First result in 1 quarter Compliance services lead

    First action

    List current inspection customers and renewal dates.

    How to measure it

    Compliance program customers

    Now
    –
    Target
    +100
    By
    1 year

    Steps

    1. 1

      Define program

      Scope and price.

      Compliance services lead 2 weeks

    2. 2

      Landing page

      Facility managers.

      Digital Marketing lead 2 weeks

    3. 3

      Campaigns

      Search and LinkedIn.

      Digital Marketing - PPC Strategist 1 month

    4. 4

      Renewal reminders

      Existing customers.

      Branch managers ongoing

    5. 5

      Repair follow-up

      Quotes from findings.

      Outside Commercial Sales Representative ongoing

    6. 6

      Measure

      Sign-ups and repair revenue.

      Digital Marketing - PPC Strategist monthly

    First result
    1 quarter
    Cost
    Campaign budget
    Owner
    Compliance services lead

    Smallest test

    Email current inspection customers about renewals.

    Why it works

    Package an annual compliance program (inspection, report, labeling, repair quote) with a booking page for facility managers, and run search and LinkedIn campaigns aimed at healthcare and education facilities. Feed findings into repair quotes.

    Recurring inspections create steady, predictable revenue and a reason to visit every door in a building.

    Risks and how to handle them

    • Regulation details vary

      Have certified inspectors review the copy.

    Evidence

    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
    • Your websiteContent for school and safety buyers: "What is PASS?" on the Partner Alliance for Safer Schools guidelines for K-12 security, "Top 3 areas of compliance in K-12 schools", shot detection systems and door alarms for hospitals; product lines include "Specialty & Division 10 Products".Source
    • Your websiteHomepage: title "DH Pace | Everything Doors Since 1926", two different meta description tags, a ZIP-based "Your local office" picker, nine markets (Health Care, Education, Industrial & Manufacturing, Data Centers, Retail, Distribution & Logistics, Government, Commercial Construction, Residential) and featured case studies such as "Data Center Solutions from Coast to Coast"; no centennial page appears in the sitemap.Source
  • 10

    The new National Service Sales Development Manager will teach technicians "when and how to sell on a residential or service call". DH Pace already offers planned maintenance and tune-ups for homes and businesses.

    High impactMedium effort First result in 2 quarters National Service Sales Develo…

    First action

    Set the agreement prices and options.

    How to measure it

    Agreements per 100 repairs

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Define offer

      Options and prices.

      National Service Sales Development Manager 2 weeks

    2. 2

      Tablet tool

      Options screen.

      Digital Marketing lead 1 month

    3. 3

      Train technicians

      Role plays.

      National Service Sales Development Manager 1 month

    4. 4

      Email follow-up

      After a week.

      Digital Marketing lead 2 weeks

    5. 5

      Track

      By technician and branch.

      National Service Sales Development Manager monthly

    6. 6

      Reward

      Recognition and incentives.

      Branch managers monthly

    First result
    2 quarters
    Cost
    Training time
    Owner
    National Service Sales Development Manager

    Smallest test

    Pilot the offer in one branch.

    Why it works

    Give technicians a simple offer at the end of each repair: a planned maintenance agreement with a first-year discount, shown on a tablet with good, better and best options. Follow up by email within a week if not accepted.

    Maintenance agreements smooth revenue and keep customers from calling competitors next time.

    Risks and how to handle them

    • Feels pushy to customers

      Train on value and choice, not pressure.

    Evidence

    • HiringNational Service Sales Development Manager (Olathe, posted October 19, 2026): builds the national service sales training for technicians and managers across Residential, EDS/ISS and CDS service, covering trust "from the on-my-way notice, through arrival and initial contact, to wrap up", "when and how to sell on a residential or service call, how to present options", and phone selling for dispatch and service managers; wants experience in HVAC, roofing or home services.Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
    • Competitor researchRivals' own homepages: CBX Solutions (cookandboardman.com now redirects there) brings "doors, frames, hardware, security, and network technology together under one coordinated approach" with "local experts across a national network"; Precision Garage Door Service claims "America's No. 1 local garage door company. Same day repair. Calls answered 24/7" with a "90-Day Promise".Source
  • 11

    The service sales training starts with "the on-my-way notice", and state testimonial pages show customers praising technicians by name for being on time and professional.

    Medium impactMedium effort First result in 1 quarter National Service Sales Develo…

    First action

    Draft the text messages.

    How to measure it

    New reviews per office per month

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Messages

      On-my-way and review.

      National Service Sales Development Manager 1 week

    2. 2

      Set up texting

      Dispatch system.

      Digital Marketing lead 1 month

    3. 3

      Technician photos

      All techs.

      Branch managers 1 month

    4. 4

      Launch

      Pilot offices.

      National Service Sales Development Manager 1 month

    5. 5

      Publish reviews

      Office pages.

      Digital Marketing lead ongoing

    6. 6

      Measure

      Reviews and ratings.

      Digital Marketing lead monthly

    First result
    1 quarter
    Cost
    Texting service
    Owner
    National Service Sales Development Manager

    Smallest test

    Pilot texts in one office.

    Why it works

    Send an automated text when the technician leaves, with name, photo and arrival time, and a review request after the job that goes to the local office's Google profile. Publish the best reviews on office pages.

    Trust before arrival makes selling easier, and steady reviews lift local search rankings and ad performance.

    Risks and how to handle them

    • Texting rules

      Get consent on the booking form.

    Evidence

    • HiringNational Service Sales Development Manager (Olathe, posted October 19, 2026): builds the national service sales training for technicians and managers across Residential, EDS/ISS and CDS service, covering trust "from the on-my-way notice, through arrival and initial contact, to wrap up", "when and how to sell on a residential or service call, how to present options", and phone selling for dispatch and service managers; wants experience in HVAC, roofing or home services.Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
  • 12

    DH Pace is hiring dozens of reps to sell to general contractors and the construction industry. Door, hardware and Division 10 choices are often made in the specification before the contractor bids.

    High impactMedium effort First result in 2 quarters New Construction Sales Specia…

    First action

    Draft one session on fire-rated openings.

    How to measure it

    Specified projects

    Now
    –
    Target
    50 a year
    By
    1 year

    Steps

    1. 1

      Write sessions

      Three topics.

      New Construction Sales Specialist 1 month

    2. 2

      Accreditation

      Continuing-education approval.

      DH Pace Training Department 1 month

    3. 3

      Target firms

      Hiring cities.

      New Construction Sales Specialist 2 weeks

    4. 4

      Run sessions

      Monthly per city.

      New Construction Sales Specialist monthly

    5. 5

      Spec templates

      Downloadable.

      Digital Marketing lead 1 month

    6. 6

      Track

      Specified to bid.

      New Construction Sales Specialist monthly

    First result
    2 quarters
    Cost
    Lunch costs
    Owner
    New Construction Sales Specialist

    Smallest test

    Run one session in Denver.

    Why it works

    Offer continuing-education sessions to architecture firms on fire-rated openings, loading dock design and school security, with spec templates and a named local contact. Track specified projects through to bids.

    Being in the specification beats competing on price at bid time, and it gives new reps a reason to meet architects.

    Risks and how to handle them

    • Sessions seen as sales pitches

      Keep content educational.

    Evidence

    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
    • Your websiteContent for school and safety buyers: "What is PASS?" on the Partner Alliance for Safer Schools guidelines for K-12 security, "Top 3 areas of compliance in K-12 schools", shot detection systems and door alarms for hospitals; product lines include "Specialty & Division 10 Products".Source
    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
  • 13

    DH Pace is hiring Integrated Security Systems reps and a district manager, and CBX Solutions markets doors, hardware, security and network technology "under one coordinated approach". DH Pace already services thousands of doors.

    High impactMedium effort First result in 2 quarters District Sales Manager

    First action

    List commercial customers without security services.

    How to measure it

    Assessments booked

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Customer list

      Without security.

      District Sales Manager, Integrated Security Systems 1 week

    2. 2

      Technician flags

      Service visits.

      National Service Sales Development Manager 1 month

    3. 3

      Assessment offer

      Email and calls.

      District Sales Manager, Integrated Security Systems 1 month

    4. 4

      Case studies

      Door plus security.

      Digital Marketing lead 1 month

    5. 5

      Follow up

      Proposals.

      District Sales Manager, Integrated Security Systems ongoing

    6. 6

      Measure

      Conversion to projects.

      District Sales Manager, Integrated Security Systems monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    District Sales Manager, Integrated Security Systems

    Smallest test

    Offer assessments to 50 customers.

    Why it works

    Flag customers with access control or camera needs during service visits, send a security assessment offer to commercial customers, and create a combined door-and-security case study page.

    Selling to existing customers is cheaper than finding new ones, and one partner for doors and security is easier for facilities.

    Risks and how to handle them

    • Over-promising integration

      Start with proven systems.

    Evidence

    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
    • Competitor researchRivals' own homepages: CBX Solutions (cookandboardman.com now redirects there) brings "doors, frames, hardware, security, and network technology together under one coordinated approach" with "local experts across a national network"; Precision Garage Door Service claims "America's No. 1 local garage door company. Same day repair. Calls answered 24/7" with a "90-Day Promise".Source
    • Your websiteContent for school and safety buyers: "What is PASS?" on the Partner Alliance for Safer Schools guidelines for K-12 security, "Top 3 areas of compliance in K-12 schools", shot detection systems and door alarms for hospitals; product lines include "Specialty & Division 10 Products".Source
  • 14

    The homepage features "Data Center Solutions from Coast to Coast" and lists data centers as a market, a fast-growing building type that needs secure, reliable doors and docks across many sites.

    High impactMedium effort First result in 2 quarters National Accounts team

    First action

    List 50 data center operators and developers.

    How to measure it

    New data center accounts

    Now
    –
    Target
    10
    By
    1 year

    Steps

    1. 1

      Target list

      50 companies.

      National Accounts team 2 weeks

    2. 2

      Page

      Cases and features.

      Digital Marketing lead 1 month

    3. 3

      Outreach

      LinkedIn and email.

      National Accounts team ongoing

    4. 4

      Events

      Industry conferences.

      National Accounts team quarterly

    5. 5

      Proposals

      Multi-site programs.

      National Accounts team ongoing

    6. 6

      Measure

      Pipeline.

      National Accounts team monthly

    First result
    2 quarters
    Cost
    Event costs
    Owner
    National Accounts team

    Smallest test

    Publish the data center page.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a data center page with case studies, security and compliance features, and national service coverage, and run account-based outreach to data center developers and operators.

    Data center operators build many sites at once and value one national partner.

    Risks and how to handle them

    • Long sales cycles

      Start with service contracts on existing sites.

    Evidence

    • Your websiteHomepage: title "DH Pace | Everything Doors Since 1926", two different meta description tags, a ZIP-based "Your local office" picker, nine markets (Health Care, Education, Industrial & Manufacturing, Data Centers, Retail, Distribution & Logistics, Government, Commercial Construction, Residential) and featured case studies such as "Data Center Solutions from Coast to Coast"; no centennial page appears in the sitemap.Source
    • Your websiteNational Accounts page: above the real headquarters address it shows unfilled template fields ("%location_address%", "%location_phone%", "Emergency Service : %location_emergency_phone%", "Showroom Hours : Monday - Friday : %location_hours_weekdays%"); the team offers "dedicated 24/7/365 service to customers with multiple locations".Source
    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
  • 15

    With hundreds of open sales roles, new reps need proof fast. The site has 199 case studies, but they are not easy to filter by market, product and city.

    Medium impactLow effort First result in 1 quarter DH Pace Training Department

    First action

    Tag the 199 case studies.

    How to measure it

    Reps using the kit

    Now
    –
    Target
    80%
    By
    2 quarters

    Steps

    1. 1

      Tag cases

      Market, product, city.

      Digital Marketing lead 2 weeks

    2. 2

      Filters

      Site.

      Digital Marketing lead 2 weeks

    3. 3

      Sales kits

      Per market.

      DH Pace Training Department 1 month

    4. 4

      Onboarding

      Include in training.

      DH Pace Training Department 1 week

    5. 5

      New cases

      From each branch.

      Branch managers quarterly

    6. 6

      Measure

      Use and win rates.

      DH Pace Training Department quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    DH Pace Training Department

    Smallest test

    Build the healthcare kit first.

    Why it works

    Tag case studies by market, product and office; add filters on the site; build a sales kit per market with the best five cases and a one-page summary.

    New reps become productive faster with local proof to show.

    Risks and how to handle them

    • Old cases

      Feature recent ones first.

    Evidence

    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
  • 16

    DH Pace is hiring residential reps "Calling on Builders & Homeowners" in Boston and Olathe and a residential new construction rep in Denver. Each home a builder finishes is a future repair and replacement customer.

    Medium impactMedium effort First result in 2 quarters Outside Residential Sales Rep…

    First action

    List the 20 largest builders in Denver and Kansas City.

    How to measure it

    Homes registered at handover

    Now
    –
    Target
    2,000
    By
    1 year

    Steps

    1. 1

      Target builders

      Largest 20 per hub.

      Outside Residential Sales Representative 2 weeks

    2. 2

      Design packages

      Doors and openers per home type.

      Residential service managers 1 month

    3. 3

      Care card

      Registration page and reminders.

      Digital Marketing lead 1 month

    4. 4

      Sign builders

      Pilot with five.

      Outside Residential Sales Representative 1 quarter

    5. 5

      Reminders

      Yearly tune-up emails.

      Digital Marketing lead ongoing

    6. 6

      Measure

      Service jobs from registered homes.

      Residential service managers quarterly

    First result
    2 quarters
    Cost
    Card printing
    Owner
    Outside Residential Sales Representative

    Smallest test

    Sign one builder and register its next ten homes.

    Why it works

    Offer builders a simple program: priority install scheduling, a door and opener package per home type, and a branded homeowner care card that registers each door for warranty and maintenance reminders. Track handover homes that later book service.

    Builders give volume, and registered homeowners become residential service customers for years.

    Risks and how to handle them

    • Builders push on price

      Compete on scheduling reliability and homeowner care.

    Evidence

    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
    • Your websiteLocations page: offices listed by state with about 70 separate local websites and subdomains (for example the Overhead Door Company sites for Atlanta, Kansas City, St. Louis, Tampa and Boston, Ankmar, Pasek, Adams Door, King Door, Door Control Services, DH Pace Systems Integration), alongside dhpace.com/states pages.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Every job post says 2026 is DH Pace's 100th year, and the homepage says "Since 1926", but there is no centennial page or campaign on the site.

    High impactMedium effort First result in 1 year Executive team

    First action

    Collect ten stories from the oldest offices.

    How to measure it

    Centennial stories

    Now
    –
    Target
    100
    By
    1 year

    Steps

    1. 1

      Plan

      Story format.

      Digital Marketing lead 2 weeks

    2. 2

      Collect

      From offices.

      Branch managers ongoing

    3. 3

      Page

      Centennial hub.

      Digital Marketing lead 1 month

    4. 4

      Social

      Weekly stories.

      Digital Marketing lead weekly

    5. 5

      Local press

      Office events.

      Branch managers quarterly

    6. 6

      Recruiting

      Use in job ads.

      Talent Acquisition ongoing

    First result
    1 year
    Cost
    Event costs
    Owner
    Executive team

    Smallest test

    Publish ten stories.

    Why it works

    Publish a centennial page and a series of 100 short stories of buildings served (hospitals, schools, data centers, homes), shared by each office locally, with customer events and local press.

    A century of service is a rare trust signal for buyers and recruits, and local stories give every office something to share.

    Risks and how to handle them

    • Time is short this year

      Carry the series into the next year.

    Evidence

    • HiringEvery DH Pace post: "a family-owned and privately held business with annual sales over $1 billion through 60+ offices", distributing, installing, maintaining and repairing commercial, industrial and residential door, docking and security products; "In 2026, DH Pace is celebrating its 100th anniversary in business."Source
    • Your websiteHomepage: title "DH Pace | Everything Doors Since 1926", two different meta description tags, a ZIP-based "Your local office" picker, nine markets (Health Care, Education, Industrial & Manufacturing, Data Centers, Retail, Distribution & Logistics, Government, Commercial Construction, Residential) and featured case studies such as "Data Center Solutions from Coast to Coast"; no centennial page appears in the sitemap.Source
    • Your websiteCorporate Reports page: a 2025 Annual Report and past reports back to 2001; news posts on Ingram's Top 100 private companies and Best Companies to Work For.Source
  • 18

    National Accounts offers 24/7/365 service and service platform integration, and one testimonial praises technicians who know the doors in the customer's maintenance system. Facility teams want a single view of every door.

    High impactHigh effort First result in 4 quarters National Accounts team

    First action

    Interview five national account customers on what they need.

    How to measure it

    Portal users

    Now
    –
    Target
    200 accounts
    By
    4 quarters

    Steps

    1. 1

      Interviews

      Five customers.

      National Accounts team 1 month

    2. 2

      Design

      Portal scope.

      National Accounts team 1 month

    3. 3

      Build

      First version.

      IT 2 quarters

    4. 4

      Pilot

      Ten accounts.

      National Accounts team 1 quarter

    5. 5

      Integrations

      Maintenance systems.

      IT 1 quarter

    6. 6

      Roll out

      All national accounts.

      National Accounts team 1 quarter

    First result
    4 quarters
    Cost
    Development cost
    Owner
    National Accounts team

    Smallest test

    Share an asset list with one customer.

    Why it works

    Build a portal with every door and dock by site, service history, inspection reports, open quotes and one-click service requests, and connect it to customers' maintenance systems.

    A portal makes DH Pace the system of record for doors, which is hard for competitors to displace.

    Risks and how to handle them

    • Data quality

      Clean asset records in the pilot.

    Evidence

    • Your websiteNational Accounts page: above the real headquarters address it shows unfilled template fields ("%location_address%", "%location_phone%", "Emergency Service : %location_emergency_phone%", "Showroom Hours : Monday - Friday : %location_hours_weekdays%"); the team offers "dedicated 24/7/365 service to customers with multiple locations".Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
    • Your websiteSitemap (575 URLs): 24 state sections, each with service-area, testimonials, case studies and gallery pages; the Missouri service area is a plain list of more than 70 towns; there are no pages for individual cities or offices. Also 199 case studies, 71 product pages and 12 service pages, including Fire Door Inspections & Labeling and Door Compliance Services.Source
  • 19

    Residential customers must fill in a long form and wait for a callback, while Precision Garage Door promotes same-day repair. Online booking with live slots is now expected in home services.

    High impactHigh effort First result in 3 quarters Residential service managers

    First action

    Check if the dispatch system supports online slots.

    How to measure it

    Residential jobs booked online

    Now
    –
    Target
    30%
    By
    3 quarters

    Steps

    1. 1

      Check systems

      Dispatch and API.

      IT 1 month

    2. 2

      Design

      Booking flow.

      Digital Marketing lead 1 month

    3. 3

      Build

      Integration.

      IT 1 quarter

    4. 4

      Pilot

      Two offices.

      Residential service managers 1 month

    5. 5

      Train staff

      New bookings.

      National Service Sales Development Manager 2 weeks

    6. 6

      Roll out

      All residential offices.

      Residential service managers 1 quarter

    First result
    3 quarters
    Cost
    Integration cost
    Owner
    Residential service managers

    Smallest test

    Offer online slots for tune-ups in one office.

    Why it works

    Connect the dispatch calendar to the website to show real slots by ZIP code, take bookings online with a service fee estimate, and confirm by text.

    Real-time booking converts more visitors and fills technicians' schedules.

    Risks and how to handle them

    • Overbooking

      Show only confirmed capacity.

    Evidence

    • Your websiteSchedule Service forms (residential and commercial, checked October 21, 2026): 14 required fields including Division, Service Date and an appointment window; "How did you hear about us?" (required) offers Existing customer, Google, Bing, Yahoo, Kudzu, Yellow Pages, Home Show, Saw a Truck on the Road, Overhead Door Dealer Locator, Another Website, A sticker on my door, Friend, Radio, TV, Facebook, Twitter, LinkedIn, Google Plus and YouTube; "Fax" is a contact option; the page titles read "Schedule Service Residential Admin" and "Schedule Service Commercial Admin". The form markup has no field that stores an ad click ID or campaign tags.Source
    • Competitor researchRivals' own homepages: CBX Solutions (cookandboardman.com now redirects there) brings "doors, frames, hardware, security, and network technology together under one coordinated approach" with "local experts across a national network"; Precision Garage Door Service claims "America's No. 1 local garage door company. Same day repair. Calls answered 24/7" with a "90-Day Promise".Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    The YouTube channel has 199 subscribers and 43 videos. The residential page already explains the signs of a broken spring or misaligned sensors, the questions homeowners search for.

    Medium impactLow effort First result in 1 quarter Digital Marketing lead

    First action

    Script five videos.

    How to measure it

    Video views

    Now
    –
    Target
    100,000
    By
    2 quarters

    Steps

    1. 1

      Scripts

      Twenty topics.

      Digital Marketing lead 2 weeks

    2. 2

      Film

      With technicians.

      Digital Marketing lead 1 month

    3. 3

      Publish

      YouTube and social.

      Digital Marketing lead weekly

    4. 4

      Embed

      Service pages.

      Digital Marketing lead 1 week

    5. 5

      Promote

      Low-cost video ads.

      Digital Marketing - PPC Strategist monthly

    6. 6

      Measure

      Bookings.

      Digital Marketing - PPC Strategist monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Digital Marketing lead

    Smallest test

    Film one video on spring warning signs.

    Why it works

    Make 20 short videos (under a minute) on safety checks and warning signs, posted to YouTube Shorts and social, each ending with a booking link; embed them on matching service pages.

    Helpful videos earn search traffic and trust, and every view is a homeowner thinking about their door.

    Risks and how to handle them

    • DIY injuries

      Warn against spring work and recommend a technician.

    Evidence

    • YouTubeThe DH Pace Commercial YouTube channel has 199 subscribers, 43 videos and 81,227 views.Source
    • Your websiteResidential services: garage door repair, openers, springs, tracks, panels, overhauls, safety inspections, tune-ups, winterization and planned maintenance, ending with "Find a DH Pace residential company near you! Contact Us". State testimonial pages quote customers praising named technicians for being on time and professional.Source
  • 21

    DH Pace has 406 open postings, many for technicians and outside sales across dozens of cities. Recruiting is a paid search problem too, and the PPC Strategist will know how to buy clicks efficiently.

    High impactMedium effort First result in 1 quarter Talent Acquisition

    First action

    Pick the five hardest-to-fill roles.

    How to measure it

    Cost per hire

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Pick roles

      Five hardest.

      Talent Acquisition 1 week

    2. 2

      City pages

      Careers by hub.

      Digital Marketing lead 1 month

    3. 3

      Campaigns

      Search and social.

      Digital Marketing - PPC Strategist 1 month

    4. 4

      Track

      Applicants and hires.

      Talent Acquisition weekly

    5. 5

      Optimise

      By channel.

      Digital Marketing - PPC Strategist monthly

    6. 6

      Scale

      More roles.

      Talent Acquisition quarterly

    First result
    1 quarter
    Cost
    Recruitment ad budget
    Owner
    Talent Acquisition

    Smallest test

    Run one campaign for Denver sales reps.

    Why it works

    Build city career landing pages, run search and social campaigns for the hardest-to-fill roles, and track cost per hire by channel.

    Faster hiring of sales reps and technicians is the constraint on growth for a service business.

    Risks and how to handle them

    • Distracts from customer ads

      Separate budgets and goals.

    Evidence

    • HiringSales hiring at scale: 406 open postings on October 21, 2026, including dozens of Outside Commercial Sales Representatives for the construction and building materials industry (Denver, Nashville, Las Vegas, Charlotte, Greensboro, Harlingen, Springfield MO and more), New Construction reps "Selling to General Contractors", Integrated Security Systems reps (Dallas, Tempe, Olathe), residential reps "Calling on Builders & Homeowners", and Business Development reps; the largest hubs are Olathe (42 posts), Atlanta (21), Tempe (20), St. Louis (20) and Denver (17).Source
    • HiringDigital Marketing - PPC Strategist (Olathe, KS, posted October 15, 2026): DH Pace "is scaling paid search across multiple ad platforms" and needs someone "to own it end-to-end" across "Google Ads, Microsoft Ads (Bing), and ChatGPT/OpenAI ad platforms", "managing website landing page content", "conversion tracking, Google Tag Manager, and pixel setup to ensure accurate campaign measurement across multiple websites", and landing page CRO; "prior experience with eight-figure annual spend is a plus"; "We're hiring quickly".Source
    • HiringEvery DH Pace post: "a family-owned and privately held business with annual sales over $1 billion through 60+ offices", distributing, installing, maintaining and repairing commercial, industrial and residential door, docking and security products; "In 2026, DH Pace is celebrating its 100th anniversary in business."Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #12 (opens programmable.info in a new tab)
  • Build this list in Info for idea #14 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. DH Pace Company did not commission, review or endorse it, and Programmable is not affiliated with DH Pace Company. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how DH Pace Company runs its business.

Something wrong, or do you represent DH Pace Company? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Form fix and click tracking, National Accounts page, homepage layout shift, emergency fast lane, titles and descriptions, and service pages ready for AI ads.

  2. Days 31 to 6012 ideas

    Office pages, one tracking standard, inspection programs, maintenance agreements, texts and reviews, architect sessions, security cross-sell, data centers and the case study library; safety videos and recruiting campaigns.

  3. Days 61 to 903 ideas

    The centennial series, the multi-site customer portal and online booking.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value on-time, courteous technicians. The most cited problem: doors and docks failing at the worst time.

  • Knowledge of the customer's doors and systems
  • Compliance and inspection requirements
  • In their words: “door won't close”

Market

Competitive landscape

3 competitors compared: CBX Solutions (formerly Cook & Boardman), Precision Garage Door Service and Local Overhead Door and independent dealers.

  • Gap to exploit: Online booking for door service
  • CBX Solutions (formerly Cook & Boardman): Less residential
  • Precision Garage Door Service: Residential only

Hiring signals

DH Pace is scaling demand capture and selling at the same time.

  • Digital Marketing - PPC Strategist: Paid search on Google, Microsoft and ChatGPT ads; tracking across multiple websites. Ideas 1, 6, 7, 8.
  • National Service Sales Development Manager: Technician and manager sales training. Ideas 10, 11.
  • New Construction Commercial Sales Representative-Selling to General Contractors: Construction channel. Idea 12.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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