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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Fastly
Fastly logo

growth playbook · Oct 22, 2026

fastly.com (opens in a new tab)

Fastly growth playbook

Diagnosis

Fastly is in a strong spell (record first quarter, an IDC WAAP Leader result, Comcast, Jio and AI launches) and is rebuilding its marketing under a new CMO: a brand manager for governance and brand health, a PR leader for share of voice, a security PMM for a challenger WAF story, and a shift from direct to partner-led selling in EMEA, France and Brazil.

The website works against the brand in places: real visitors wait 2.7 s for fastly.com's main content, above the "good" line and 95% slower than a year ago; four taglines compete on the homepage; a template page is live; the Latin American site is missing from the sitemap and there is no Portuguese site; and only one EMEA partner is featured.

This playbook fixes those first, then builds comparison and proof pages, PR data franchises, partner kits and security cross-sell, with bigger bets on a public performance index and agent-ready commerce.

Growth Score

7/10

Biggest Opportunity

Make the website itself the proof of the speed and security Fastly sells, then turn its network data into the brand and PR assets competitors cannot copy.

Biggest Risk

Cloudflare and Akamai have larger brands and partner networks; if the shift to partners stalls in EMEA and Latin America while the brand stays fragmented, Fastly's product lead will not show up in pipeline.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Make fastly.com pass the Core Web Vitals it sells: the homepage is slower for real visitors than the 2.5 s "good" line

    Run a tag audit on the homepage and list every script that loads before the hero renders.

    High impact First result in 1 month
  2. 2

    Remove the "I am a meta title" sample page from the live site and sitemap, then run a brand hygiene sweep

    Unpublish the sample page today.

    Medium impact First result in 1 week
  3. 3

    Pick one line: four taglines compete on the homepage alone

    List every tagline in use across the top 20 pages.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 11Fill-ins · 2Reconsider · 5
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Fastly's brand is speed: the homepage promises "32% faster time to first byte", and the Cloudflare comparison sells a 24% better LCP to migrating sites. Yet Google's Chrome UX Report shows real visitors to fastly.com wait 2.7 s for the largest content (3.0 s on the homepage), above the 2.5 s "good" threshold, and that number got 95% worse over the year. In the lab, mobile scores 47, and the LCP element is the hero text itself, "Move fast. Stay safe.", painting at 5.5 s, while the main thread is blocked for over a second (1,025 ms mobile, 2,290 ms desktop). Delivery is not the issue; page weight and script are. The new Brand Marketing Manager is hired to run brand health and consistency, and the new PR lead to protect Fastly's standing as a category authority: a prospect, analyst or journalist can run PageSpeed on fastly.com in ten seconds.

    High impactMedium effort First result in 1 month Brand Marketing Manager

    First action

    Run a tag audit on the homepage and list every script that loads before the hero renders.

    How to measure it

    Origin LCP p75

    Now
    –
    Target
    under 2.0 s
    By
    90 days

    Steps

    1. 1

      Set the budget

      LCP, TBT and page weight targets for the homepage and pricing page.

      Brand Marketing Manager 1 day

    2. 2

      Audit tags

      List every script, owner and purpose; remove or delay the rest.

      Web engineering team 1 week

    3. 3

      Fix the hero

      Render "Move fast. Stay safe." from HTML and preloaded fonts, no script dependency.

      Web engineering team 1 week

    4. 4

      Optimise images

      Serve hero and logo images through Image Optimizer in modern formats.

      Web engineering team 3 days

    5. 5

      Guard releases

      Lighthouse checks in the deploy pipeline against the budget.

      Web engineering team 3 days

    6. 6

      Verify with real users

      Chrome UX Report and Fastly real-user logs after 28 days.

      Web engineering team 1 month

    7. 7

      Tell the story

      Publish the before and after as a customer-style case study.

      Senior Director, PR & Communications 1 month

    First result
    1 month
    Cost
    Engineering time only
    Owner
    Brand Marketing Manager

    Smallest test

    Delay the non-essential tags on the homepage for one week and compare the lab LCP and TBT.

    Why it works

    Treat the homepage as the flagship demo. Set a performance budget (LCP under 2.0 s and TBT under 200 ms on mobile), audit and defer every tag that does not need to load before the hero, render the hero text without waiting for scripts or web fonts, and serve hero images through Image Optimizer. Put a live real-user widget on the page ("This page: LCP x s for real visitors this month") once it passes, and add the budget to the release checklist for the web team. Re-check the Chrome UX Report after 28 days.

    A speed company whose own site passes Core Web Vitals with room to spare turns every PageSpeed check into proof; the same work usually lifts demo-form conversion, since slow first paint costs attention on mobile.

    Ready to use

    ChecklistHomepage speed budget

    [ ] Mobile LCP under 2.0 s (Chrome UX Report, p75)
    [ ] Mobile TBT under 200 ms (lab)
    [ ] Hero text in server HTML, font preloaded with fallback
    [ ] No tag loads before the hero unless consent or security needs it
    [ ] Hero images via Image Optimizer, AVIF/WebP
    [ ] Lighthouse budget check on every deploy
    [ ] Monthly real-user review on the brand health dashboard

    Risks and how to handle them

    • Marketing loses tracking

      Move tags server-side or to the edge rather than deleting the data.

    • Lab and field disagree

      Report the Chrome UX Report number as the headline.

    Evidence

    • PageSpeedGoogle PageSpeed for www.fastly.com (October 2026): mobile performance score 47 (desktop 59); lab Largest Contentful Paint 5.5 s on mobile, and the LCP element is the hero text "Move fast. Stay safe."; Total Blocking Time 1,025 ms on mobile and 2,290 ms on desktop. Chrome UX Report (real Chrome users, 75th percentile): LCP 2.7 s for the origin and 3.0 s for the homepage, above Google's 2.5 s "good" line, and origin LCP got 95% slower over the year; INP 115 ms and CLS 0 pass.Source
    • Your websiteHomepage (October 21, 2026): stats include "32% faster time to first byte than other CDNs", "622 Tbps global edge network capacity" and "<150 ms regional mean purge time"; the page title is "Powering the best of the internet", the hero "Move fast. Stay safe.", the menu "The Fastly AI platform", the top banner promotes AI Runtime Control, and the meta description says "Elevate your edge CDN, video delivery, security, and more." The pricing page leads with "Build fast. Scale without limits."Source
    • Your websiteFastly vs. Cloudflare page: "websites migrating from Cloudflare to Fastly see their LCP scores improve by 24% and TTFB improve by 33%"; also "98% Customer Satisfaction (CSAT)" and "<10 minute enterprise support response time". Akamai is covered only in blog posts ("Fastly outpaces Akamai performance", "Top Akamai alternatives and competitors"); there is no dedicated comparison page for Akamai or AWS CloudFront.Source
    • HiringBrand Marketing Manager (posted October 13, 2026, reporting to the Senior Director of Brand & Market Influence): "help shape how the world perceives Fastly"; build "governance" for "brand identity, style guides, asset libraries"; "Support brand measurement, including brand health tracking, campaign effectiveness, and message testing"; "help reduce messaging fragmentation" across Product Marketing, Field Marketing, Campaigns and Digital.Source
    • HiringSenior Director, PR & Communications (posted October 20, 2026, reporting to the CMO): "dramatically increase our external share of voice", "spotlight customer stories in the news", "amplify and protect our reputation as category authorities", with regional PR managers across AMERS, EMEA and APJ, measured on share of voice, message pull-through and tier-1 placements.Source
  • 02

    The Brand Marketing Manager will own governance and asset libraries. A template page, /products/sample-offering-page, is live, listed in the sitemap and titled "I am a meta title | Fastly", with AI Accelerator copy underneath. It can appear in search results and AI answers.

    Medium impactLow effort First result in 1 week Brand Marketing Manager

    First action

    Unpublish the sample page today.

    How to measure it

    Placeholder pages live

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Remove the page

      Unpublish or noindex.

      Web engineering team 1 hour

    2. 2

      Clean the sitemap

      Drop test and template URLs.

      Web engineering team 1 hour

    3. 3

      Scan titles

      All 19,600 URLs for defaults and duplicates.

      Web engineering team 1 day

    4. 4

      Fix findings

      Owners per page.

      Brand Marketing Manager 1 week

    5. 5

      Add a CMS rule

      Block default titles on publish.

      Web engineering team 2 days

    6. 6

      Repeat

      Monthly automated scan.

      Web engineering team monthly

    First result
    1 week
    Cost
    $0
    Owner
    Brand Marketing Manager

    Smallest test

    Remove the page and resubmit the sitemap.

    Why it works

    Unpublish or noindex the page and drop it from the sitemap, then scan all sitemaps for placeholder titles, duplicate titles and empty descriptions, and add a CMS rule that blocks publishing pages with default text.

    Small slips weaken a premium brand, and a publishing guardrail stops them at the source.

    Risks and how to handle them

    • Page used for internal testing

      Move it to a staging environment.

    Evidence

    • Your websiteSitemaps (checked October 21, 2026): about 19,600 URLs, including 6,370 documentation pages, about 2,200 pages each in Italian, French, Spanish, German and Japanese, 1,401 blog posts and 164 customer stories. The Latin American Spanish site (/es-latam, in the hreflang tags) has no pages in the sitemap, and there is no Portuguese site (/pt-br returns 404). A page at /products/sample-offering-page is in the sitemap and live with the title "I am a meta title | Fastly".Source
    • HiringBrand Marketing Manager (posted October 13, 2026, reporting to the Senior Director of Brand & Market Influence): "help shape how the world perceives Fastly"; build "governance" for "brand identity, style guides, asset libraries"; "Support brand measurement, including brand health tracking, campaign effectiveness, and message testing"; "help reduce messaging fragmentation" across Product Marketing, Field Marketing, Campaigns and Digital.Source
  • 03

    The Brand Marketing Manager is asked to "reduce messaging fragmentation". On one homepage, the title says "Powering the best of the internet", the menu "The Fastly AI platform", the hero "Move fast. Stay safe.", the description "Elevate your edge CDN, video delivery, security, and more", and the pricing page "Build fast. Scale without limits."

    High impactLow effort First result in 1 month Brand Marketing Manager

    First action

    List every tagline in use across the top 20 pages.

    How to measure it

    Unprompted recall of the primary line

    Now
    –
    Target
    +10 points
    By
    2 quarters

    Steps

    1. 1

      Inventory lines

      Top 20 pages and ads.

      Brand Marketing Manager 2 days

    2. 2

      Test

      Three options with two audiences.

      Brand Marketing Manager 1 week

    3. 3

      Decide

      With the CMO.

      Chief Marketing Officer 1 day

    4. 4

      Apply

      Title, description, hero, share image.

      Web engineering team 2 days

    5. 5

      Update the guide

      Message hierarchy.

      Brand Marketing Manager 2 days

    6. 6

      Brief agencies

      New hierarchy.

      Brand Marketing Manager 1 day

    7. 7

      Track

      Brand health survey.

      Brand Marketing Manager quarterly

    First result
    1 month
    Cost
    Small research budget
    Owner
    Brand Marketing Manager

    Smallest test

    Align the homepage title and description this week.

    Why it works

    Run a quick message test (the role includes message testing) of the top three lines with developers and CISOs, choose one primary line and one supporting line, and apply them to the title, description, hero, share image and pricing page. Put the hierarchy in the brand guide.

    Repetition builds recognition; competing lines dilute every impression the new campaigns buy.

    Risks and how to handle them

    • Product teams want their own lines

      Keep product names, one master line.

    Evidence

    • Your websiteHomepage (October 21, 2026): stats include "32% faster time to first byte than other CDNs", "622 Tbps global edge network capacity" and "<150 ms regional mean purge time"; the page title is "Powering the best of the internet", the hero "Move fast. Stay safe.", the menu "The Fastly AI platform", the top banner promotes AI Runtime Control, and the meta description says "Elevate your edge CDN, video delivery, security, and more." The pricing page leads with "Build fast. Scale without limits."Source
    • HiringBrand Marketing Manager (posted October 13, 2026, reporting to the Senior Director of Brand & Market Influence): "help shape how the world perceives Fastly"; build "governance" for "brand identity, style guides, asset libraries"; "Support brand measurement, including brand health tracking, campaign effectiveness, and message testing"; "help reduce messaging fragmentation" across Product Marketing, Field Marketing, Campaigns and Digital.Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
  • 04

    Fastly is hiring an enterprise AE for Brazil in commerce, fintech and financial services, and prices bandwidth for South America. But fastly.com has no Portuguese pages (/pt-br returns 404), and the Latin American Spanish site, listed in hreflang, has no URLs in the sitemap.

    High impactMedium effort First result in 1 quarter Senior Account Executive

    First action

    Submit the /es-latam pages in a sitemap today.

    How to measure it

    Brazil inbound opportunities

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Fix the sitemap

      Add /es-latam URLs.

      Web engineering team 1 day

    2. 2

      Pick pages

      Eight core pages.

      Senior Account Executive, Brazil 1 week

    3. 3

      Translate

      With native review.

      Localization team 1 month

    4. 4

      Add proof

      Two regional stories.

      Customer marketing manager 1 month

    5. 5

      Route leads

      Brazil team and partners.

      Sales operations 2 days

    6. 6

      Promote

      Local events and LinkedIn.

      Field marketing manager, LATAM ongoing

    7. 7

      Measure

      Leads and pipeline.

      Senior Account Executive, Brazil monthly

    First result
    1 quarter
    Cost
    Translation budget
    Owner
    Senior Account Executive, Brazil

    Smallest test

    Fix the sitemap and publish one Portuguese landing page.

    Why it works

    Add the /es-latam pages to the sitemap now. Then build a Portuguese starter set: home, CDN, Next-Gen WAF, pricing, two Brazilian or Latin American customer stories and a contact form routed to the Brazil team and its channel partners.

    Enterprise buyers in Brazil search and read in Portuguese; a local front door supports both direct selling and partners.

    Risks and how to handle them

    • Thin local proof

      Start with Latin American stories and add Brazilian ones.

    Evidence

    • HiringSenior Account Executive, Brazil (posted October 16, 2026): enterprise new logos ("$1B+ in Customer Revenue") in "Commerce, Hightech, Fintech, and Financial Services" in Brazil, with "a partner/channel selling motion alongside direct engagement"; Fastly also opened Area Vice President roles for Japan, Australia and New Zealand, and Asia during 2026 and is hiring Japanese-speaking threat detection analysts in Tokyo, Singapore and Australia.Source
    • Your websiteSitemaps (checked October 21, 2026): about 19,600 URLs, including 6,370 documentation pages, about 2,200 pages each in Italian, French, Spanish, German and Japanese, 1,401 blog posts and 164 customer stories. The Latin American Spanish site (/es-latam, in the hreflang tags) has no pages in the sitemap, and there is no Portuguese site (/pt-br returns 404). A page at /products/sample-offering-page is in the sitemap and live with the title "I am a meta title | Fastly".Source
    • Your websitePricing page: Free, Growth (usage-based) and Enterprise tiers; AI Runtime Control has "100,000 free" requests a month, then $2.50 per 10,000; Full Site Delivery has 100 GB and 1 million requests free; bandwidth is priced per region, including South America and Mexico.Source
    • Your websiteFeatured Channel Partners page: five North American partners (EVOTEK, Fulcrum, GuidePoint Security, Presidio, WWT), eight in APAC and one in EMEA (Crossmedia); none in France or Latin America. The Channel Partner Program offers Services Delivery (MSP, MSSP, GSI), Reseller and Referral tracks with a "Technical certification program" and partner price list.Source
  • 05

    Inbound SDRs qualify leads from campaigns, the website and partners with 6sense and Cognism. The free tier (100 GB delivery, 100,000 AI Runtime Control requests) brings in developers from companies that may already be in-market.

    High impactLow effort First result in 1 month Inbound Sales Development Rep…

    First action

    Measure today's time from signup to first touch for target accounts.

    How to measure it

    Target-account signups to meeting

    Now
    –
    Target
    20%
    By
    90 days

    Steps

    1. 1

      Define target accounts

      With sales leadership.

      Sales operations 2 days

    2. 2

      Enrich signups

      6sense and Cognism.

      Marketing operations 1 week

    3. 3

      Route

      One-hour alerts.

      Sales operations 2 days

    4. 4

      Write openers

      Benchmark or migration review.

      Inbound Sales Development Representative 2 days

    5. 5

      Run

      Daily queue.

      Inbound Sales Development Representative daily

    6. 6

      Measure

      Meetings and pipeline.

      Marketing operations weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Inbound Sales Development Representative

    Smallest test

    Run the queue for one week.

    Why it works

    Enrich each free signup with company data and intent, route signups from target accounts to an SDR within an hour, and open with a technical offer (a migration review or a performance benchmark of their current site). Let other signups stay self-serve.

    Developer signups at target accounts are buying signals; a fast, useful reply converts them before a rival does.

    Risks and how to handle them

    • Developers dislike sales calls

      Lead with a technical benchmark, by email first.

    Evidence

    • HiringInbound Sales Development Representative (Denver, posted September 28, 2026): qualify "inbound leads generated through marketing campaigns, events, website inquiries, and partner channels" using Salesforce, Outreach, Sales Navigator, Cognism and 6sense, and "Meet and exceed pipeline generation and qualification goals".Source
    • Your websitePricing page: Free, Growth (usage-based) and Enterprise tiers; AI Runtime Control has "100,000 free" requests a month, then $2.50 per 10,000; Full Site Delivery has 100 GB and 1 million requests free; bandwidth is priced per region, including South America and Mexico.Source
    • Your websiteFastly vs. Cloudflare page: "websites migrating from Cloudflare to Fastly see their LCP scores improve by 24% and TTFB improve by 33%"; also "98% Customer Satisfaction (CSAT)" and "<10 minute enterprise support response time". Akamai is covered only in blog posts ("Fastly outpaces Akamai performance", "Top Akamai alternatives and competitors"); there is no dedicated comparison page for Akamai or AWS CloudFront.Source
  • 06

    Fastly has a strong Cloudflare comparison page, but Akamai only appears in blog posts and there is no CloudFront page. The new security PMM is asked to position Next-Gen WAF as a low-false-positive alternative to legacy WAFs.

    High impactMedium effort First result in 1 month Staff Product Marketing Manag…

    First action

    Collect the Akamai benchmark data already in the blog.

    How to measure it

    Opportunities touched

    Now
    –
    Target
    60
    By
    2 quarters

    Steps

    1. 1

      Gather data

      Benchmarks and features.

      Staff Product Marketing Manager, Security 1 week

    2. 2

      Write pages

      Three comparisons.

      Staff Product Marketing Manager, Security 2 weeks

    3. 3

      Legal review

      Claims and trademarks.

      Legal 1 week

    4. 4

      Publish

      Nav and footer links.

      Web engineering team 2 days

    5. 5

      Arm sales

      Competitor comparisons.

      Senior Channel Enablement Manager 1 week

    6. 6

      Refresh

      Quarterly.

      Staff Product Marketing Manager, Security quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Staff Product Marketing Manager, Security

    Smallest test

    Turn the Akamai blog data into one page.

    Why it works

    Build fact-based pages for Akamai, CloudFront and legacy WAFs (Imperva, Akamai App & API Protector) with performance data, security features, pricing model, migration time ("20 days fully integrated") and a migration offer. Link them from the nav where the Cloudflare page sits.

    Comparison pages capture late-stage searches and give sales and partners one shared source.

    Risks and how to handle them

    • Claims challenged

      Cite methods and dates.

    Evidence

    • Your websiteFastly vs. Cloudflare page: "websites migrating from Cloudflare to Fastly see their LCP scores improve by 24% and TTFB improve by 33%"; also "98% Customer Satisfaction (CSAT)" and "<10 minute enterprise support response time". Akamai is covered only in blog posts ("Fastly outpaces Akamai performance", "Top Akamai alternatives and competitors"); there is no dedicated comparison page for Akamai or AWS CloudFront.Source
    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Competitor researchRivals' own homepages: Cloudflare, "Build for the agent era" ("Powering the next generation of applications"); Imperva, "Cyber Security Leader" protecting "your data and applications". Akamai's homepage did not answer automated readers; Fastly's own blog treats it as the main legacy rival.Source

This quarter 9

The core plays for the next three months.

  • 07

    The security PMM is asked to build "cross-sell narratives" for existing CDN customers. They already route traffic through Fastly, so the cheapest proof is their own traffic.

    High impactMedium effort First result in 1 quarter Staff Product Marketing Manag…

    First action

    Pick 50 CDN customers with no security products.

    How to measure it

    Security attach rate

    Now
    –
    Target
    +5 points
    By
    3 quarters

    Steps

    1. 1

      Pick accounts

      50 first.

      Staff Product Marketing Manager, Security 1 week

    2. 2

      Build the report

      Monitor-mode summary.

      Security product team 1 month

    3. 3

      Add the offer

      In the control panel.

      Staff Product Manager, UX & IAM 1 month

    4. 4

      Brief account teams

      Follow-up script.

      Senior Channel Enablement Manager 1 week

    5. 5

      Run

      30 days.

      Account managers 1 month

    6. 6

      Measure

      Upgrades.

      Marketing operations monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Staff Product Marketing Manager, Security

    Smallest test

    Run the report by hand for five customers.

    Why it works

    Offer CDN customers a 30-day WAF and bot report in monitor mode inside the control panel: attacks seen, bots blocked, false positives avoided. End with a one-click upgrade or a call.

    Showing a customer their own threats sells better than any deck.

    Risks and how to handle them

    • Monitor mode adds latency

      Sample traffic for the trial.

    Evidence

    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
  • 08

    Fastly was named a Leader in the 2026 IDC MarketScape for WAAP on October 14. Security buyers need third-party proof to shortlist a challenger.

    High impactLow effort First result in 1 quarter Staff Product Marketing Manag…

    First action

    License the excerpt and write the page outline.

    How to measure it

    Security demo requests

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      License

      Excerpt rights.

      Staff Product Marketing Manager, Security 1 week

    2. 2

      Collect proof

      Reviews and results.

      Staff Product Marketing Manager, Security 2 weeks

    3. 3

      Build the page

      Proof hub.

      Web engineering team 1 week

    4. 4

      Promote

      Paid and partners.

      Demand generation team 1 month

    5. 5

      Pitch

      Trade press.

      Senior Director, PR & Communications 2 weeks

    6. 6

      Measure

      Demo requests.

      Marketing operations monthly

    First result
    1 quarter
    Cost
    Licensing and ads
    Owner
    Staff Product Marketing Manager, Security

    Smallest test

    Add the result to the security pages this week.

    Why it works

    Create one security proof page: the IDC result, peer reviews, customer results such as "95% reduction in bot traffic", and false-positive data. Use it in ads, partner kits and the legacy-WAF comparison.

    Analyst validation lowers risk for CISOs choosing a challenger.

    Risks and how to handle them

    • Analyst rules

      Follow IDC quotation terms.

    Evidence

    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
  • 09

    The new PR leader is measured on share of voice and tier-1 coverage. Fastly's June finding that AI traffic grew 6.5x faster than human traffic is the kind of number reporters reuse.

    High impactMedium effort First result in 1 quarter Senior Director

    First action

    Define the five metrics and the method note.

    How to measure it

    Tier-1 data citations

    Now
    –
    Target
    12 a quarter
    By
    3 quarters

    Steps

    1. 1

      Set metrics

      Five repeatable numbers.

      Security research team 2 weeks

    2. 2

      Build the pipeline

      Aggregated, anonymised data.

      Data team 1 month

    3. 3

      Write

      Report and charts.

      Content team 2 weeks

    4. 4

      Localise

      Three regional cuts.

      Regional PR managers 2 weeks

    5. 5

      Pitch

      Embargoed briefings.

      Senior Director, PR & Communications 2 weeks

    6. 6

      Measure

      Share of voice.

      Senior Director, PR & Communications quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Senior Director, PR & Communications

    Smallest test

    Pitch one new chart this month.

    Why it works

    Publish the same core numbers every quarter (AI crawler and agent share by industry and region, top bot behaviours), with regional cuts for AMERS, EMEA and APJ PR managers to pitch locally.

    A recurring data series earns repeat coverage and becomes the source reporters check first.

    Risks and how to handle them

    • Data privacy

      Aggregate across customers only.

    Evidence

    • HiringSenior Director, PR & Communications (posted October 20, 2026, reporting to the CMO): "dramatically increase our external share of voice", "spotlight customer stories in the news", "amplify and protect our reputation as category authorities", with regional PR managers across AMERS, EMEA and APJ, measured on share of voice, message pull-through and tier-1 placements.Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
  • 10

    The PR lead must "spotlight customer stories in the news". Fastly already has 164 stories, including streaming, sports and retail results.

    Medium impactMedium effort First result in 1 quarter Senior Director

    First action

    Tag the 164 stories in a sheet.

    How to measure it

    Customer placements

    Now
    –
    Target
    12 a year
    By
    4 quarters

    Steps

    1. 1

      Tag stories

      Region, industry, metric.

      Customer marketing manager 1 week

    2. 2

      Pick 12

      News angles.

      Senior Director, PR & Communications 1 week

    3. 3

      Agree

      With customers.

      Customer marketing manager ongoing

    4. 4

      Pitch

      Trade and business press.

      Regional PR managers monthly

    5. 5

      Reuse

      Social and sales.

      Content team ongoing

    6. 6

      Measure

      Coverage and pipeline.

      Senior Director, PR & Communications quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Senior Director, PR & Communications

    Smallest test

    Pitch one story this month.

    Why it works

    Tag every story by region, industry and metric, pick 12 a year with news angles (live events, AI bots, migrations), and pitch them with the customer's comms team.

    Customer-led stories are the most credible coverage and help sales in each region.

    Risks and how to handle them

    • Customers decline

      Offer co-authored op-eds instead.

    Evidence

    • HiringSenior Director, PR & Communications (posted October 20, 2026, reporting to the CMO): "dramatically increase our external share of voice", "spotlight customer stories in the news", "amplify and protect our reputation as category authorities", with regional PR managers across AMERS, EMEA and APJ, measured on share of voice, message pull-through and tier-1 placements.Source
    • Your websiteSitemaps (checked October 21, 2026): about 19,600 URLs, including 6,370 documentation pages, about 2,200 pages each in Italian, French, Spanish, German and Japanese, 1,401 blog posts and 164 customer stories. The Latin American Spanish site (/es-latam, in the hreflang tags) has no pages in the sitemap, and there is no Portuguese site (/pt-br returns 404). A page at /products/sample-offering-page is in the sitemap and live with the title "I am a meta title | Fastly".Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
  • 11

    The EMEA partner marketer is asked to show MSSPs and VARs "how to become a high-margin services business using Fastly", and a France partner lead is recruiting. The featured partners page lists one EMEA partner against five in North America and eight in APAC.

    High impactMedium effort First result in 1 quarter Senior Partner Marketing Mana…

    First action

    List 15 French MSSPs and VARs to approach.

    How to measure it

    EMEA partner-sourced pipeline

    Now
    –
    Target
    +40%
    By
    3 quarters

    Steps

    1. 1

      Build the kit

      Service, pricing, margin.

      Senior Partner Marketing Manager, EMEA 1 month

    2. 2

      Recruit

      Three French partners.

      Partner Development Lead, France 1 quarter

    3. 3

      Localise

      French assets.

      Localization team 1 month

    4. 4

      Run campaigns

      Co-branded.

      Senior Partner Marketing Manager, EMEA ongoing

    5. 5

      List partners

      Featured page.

      Web engineering team 1 day

    6. 6

      Measure

      Pipeline by partner.

      Channel operations monthly

    First result
    1 quarter
    Cost
    MDF budget
    Owner
    Senior Partner Marketing Manager, EMEA

    Smallest test

    Sign one French partner with the kit.

    Why it works

    Package a managed WAF and bot service kit (service description, pricing guidance, margin model, co-branded campaign and a demo), launch it with three French partners, and add each signed partner to the featured page in English and French.

    Partners sign when they can see a service and a margin, and visible partner listings help buyers find local delivery.

    Risks and how to handle them

    • Partners compete with Fastly sales

      Clear deal registration rules.

    Evidence

    • HiringSenior Partner Marketing Manager, EMEA (London): "executing a critical strategic transition from a legacy direct-led approach to one made up of high-velocity, specialized ecosystem partners"; target "premium MSSPs, security VARs, and GSIs", "showing them how to become a high-margin services business using Fastly", and "address regional pipeline deficits"; French "highly advantageous". Also a Partner Development Lead, France (posted September 29, 2026) to "recruit top-tier regional partners (MSPs, MSSPs, VARs, SIs)" and a Senior Channel Enablement Manager for the partner curriculum.Source
    • Your websiteFeatured Channel Partners page: five North American partners (EVOTEK, Fulcrum, GuidePoint Security, Presidio, WWT), eight in APAC and one in EMEA (Crossmedia); none in France or Latin America. The Channel Partner Program offers Services Delivery (MSP, MSSP, GSI), Reseller and Referral tracks with a "Technical certification program" and partner price list.Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
  • 12

    The channel enablement manager owns the partner curriculum, and the program promises a technical certification. Buyers cannot see which partners are certified.

    Medium impactMedium effort First result in 1 quarter Senior Channel Enablement Man…

    First action

    Map current courses to a partner certification.

    How to measure it

    Certified partner engineers

    Now
    –
    Target
    250
    By
    3 quarters

    Steps

    1. 1

      Design tracks

      Delivery, security, sales.

      Senior Channel Enablement Manager 2 weeks

    2. 2

      Build exams

      In Fastly Academy.

      Senior Channel Enablement Manager 1 month

    3. 3

      Badges

      Shareable.

      Senior Channel Enablement Manager 2 weeks

    4. 4

      Directory

      Public, by region.

      Web engineering team 1 month

    5. 5

      Promote

      Partner newsletters.

      Senior Partner Marketing Manager, EMEA ongoing

    6. 6

      Measure

      Referrals to certified partners.

      Channel operations quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Senior Channel Enablement Manager

    Smallest test

    Certify engineers at one partner.

    Why it works

    Run partner certifications in Fastly Academy, issue shareable badges, and show certified partners by region and skill in a public directory linked from product pages.

    Certified, visible partners get more referrals and give buyers confidence.

    Risks and how to handle them

    • Low completion

      Tie discounts to certification.

    Evidence

    • HiringSenior Partner Marketing Manager, EMEA (London): "executing a critical strategic transition from a legacy direct-led approach to one made up of high-velocity, specialized ecosystem partners"; target "premium MSSPs, security VARs, and GSIs", "showing them how to become a high-margin services business using Fastly", and "address regional pipeline deficits"; French "highly advantageous". Also a Partner Development Lead, France (posted September 29, 2026) to "recruit top-tier regional partners (MSPs, MSSPs, VARs, SIs)" and a Senior Channel Enablement Manager for the partner curriculum.Source
    • Your websiteFeatured Channel Partners page: five North American partners (EVOTEK, Fulcrum, GuidePoint Security, Presidio, WWT), eight in APAC and one in EMEA (Crossmedia); none in France or Latin America. The Channel Partner Program offers Services Delivery (MSP, MSSP, GSI), Reseller and Referral tracks with a "Technical certification program" and partner price list.Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
  • 13

    The menu promises to "run your edge with natural language", Fastly has an MCP server page, and the IAM role covers "AI agent access" and token lifecycle. Developers need a safe, scoped way to let agents manage services.

    High impactMedium effort First result in 2 quarters Staff Product Manager

    First action

    Write the first recipe and token scope.

    How to measure it

    Monthly accounts using the MCP server

    Now
    –
    Target
    1,000
    By
    3 quarters

    Steps

    1. 1

      Scope tokens

      Least privilege.

      Staff Product Manager, UX & IAM 1 month

    2. 2

      Write recipes

      Five tasks.

      Developer relations 1 month

    3. 3

      Docs

      Developer Hub.

      Developer relations 2 weeks

    4. 4

      Launch

      Communities.

      Developer marketing 1 week

    5. 5

      Measure

      Usage.

      Staff Product Manager, UX & IAM monthly

    6. 6

      Iterate

      New recipes.

      Developer relations monthly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Staff Product Manager, UX & IAM

    Smallest test

    Publish one recipe.

    Why it works

    Ship least-privilege agent tokens, publish five recipes (purge, rollback, WAF rule tuning, log queries, config diff), and promote them in developer communities with a free-tier path.

    Agent-driven operations is where developers are experimenting now; safe defaults make Fastly the easy choice.

    Risks and how to handle them

    • Agents make bad changes

      Require approval for risky actions.

    Evidence

    • HiringProduct roles: a Staff Product Manager, UX & IAM to define "IAM, AI agent access, and API token lifecycle"; a Senior Technical Product Manager, API Traffic and Enforcement ("AI agents now discover and call APIs directly, and MCP servers are a new kind of endpoint"); and a Staff Product Manager, Compliance, because "compliance is the gate in front of every other decision: where data lives, who can see it, and what they can prove afterward", including "residency and sovereignty" and "evidence and attestation surfaces".Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Your websitePricing page: Free, Growth (usage-based) and Enterprise tiers; AI Runtime Control has "100,000 free" requests a month, then $2.50 per 10,000; Full Site Delivery has 100 GB and 1 million requests free; bandwidth is priced per region, including South America and Mexico.Source
  • 14

    The compliance PM says compliance is "the gate in front of every other decision" for a growing share of customers. Buyers in EU banking and public sector need residency and evidence before a trial.

    High impactMedium effort First result in 2 quarters Staff Product Manager

    First action

    List the ten questions procurement asks most.

    How to measure it

    Security review time

    Now
    –
    Target
    -30%
    By
    3 quarters

    Steps

    1. 1

      Collect questions

      From sales.

      Staff Product Manager, Compliance 2 weeks

    2. 2

      Write answers

      With legal.

      Staff Product Manager, Compliance 1 month

    3. 3

      Build the center

      Trust section.

      Web engineering team 1 month

    4. 4

      Gate documents

      Light form.

      Marketing operations 1 week

    5. 5

      Localise

      French, German.

      Localization team 1 month

    6. 6

      Measure

      Review times.

      Sales operations quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Staff Product Manager, Compliance

    Smallest test

    Publish the residency map first.

    Why it works

    Publish a self-serve center: where data is processed and stored by region, residency controls, certifications, downloadable attestations behind a light form, and a compliance FAQ for procurement.

    Removing procurement delays shortens enterprise cycles and gives security PMM a story for "halo" personas.

    Risks and how to handle them

    • Over-promising

      Legal review of every claim.

    Evidence

    • HiringProduct roles: a Staff Product Manager, UX & IAM to define "IAM, AI agent access, and API token lifecycle"; a Senior Technical Product Manager, API Traffic and Enforcement ("AI agents now discover and call APIs directly, and MCP servers are a new kind of endpoint"); and a Staff Product Manager, Compliance, because "compliance is the gate in front of every other decision: where data lives, who can see it, and what they can prove afterward", including "residency and sovereignty" and "evidence and attestation surfaces".Source
    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source
    • HiringSenior Partner Marketing Manager, EMEA (London): "executing a critical strategic transition from a legacy direct-led approach to one made up of high-velocity, specialized ecosystem partners"; target "premium MSSPs, security VARs, and GSIs", "showing them how to become a high-margin services business using Fastly", and "address regional pipeline deficits"; French "highly advantageous". Also a Partner Development Lead, France (posted September 29, 2026) to "recruit top-tier regional partners (MSPs, MSSPs, VARs, SIs)" and a Senior Channel Enablement Manager for the partner curriculum.Source
  • 15

    Fastly is hiring Japanese-speaking threat detection analysts and has a Japanese managed security page. A local-language 24/7 managed WAF is rare and worth marketing.

    Medium impactMedium effort First result in 2 quarters Area Vice President

    First action

    Confirm launch coverage hours.

    How to measure it

    Japan Managed Security deals

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Confirm coverage

      Hours and SLAs.

      Managed security lead 2 weeks

    2. 2

      Write the page

      Japanese.

      Localization team 2 weeks

    3. 3

      Customer story

      One Japanese customer.

      Customer marketing manager 1 month

    4. 4

      Partners

      Co-sell.

      Channel account manager, Japan 1 quarter

    5. 5

      Events

      Local security events.

      Field marketing, Japan quarterly

    6. 6

      Measure

      Deals.

      Area Vice President, Japan quarterly

    First result
    2 quarters
    Cost
    Campaign budget
    Owner
    Area Vice President, Japan

    Smallest test

    Pitch the offer to three Japanese prospects.

    Why it works

    Build a Japan campaign: a Japanese-speaking SOC, response times and one Japanese customer story, delivered with partners such as IDC Frontier.

    Local-language security support is a purchase reason in Japan.

    Risks and how to handle them

    • Hiring delays

      Launch after analysts start.

    Evidence

    • HiringSenior Account Executive, Brazil (posted October 16, 2026): enterprise new logos ("$1B+ in Customer Revenue") in "Commerce, Hightech, Fintech, and Financial Services" in Brazil, with "a partner/channel selling motion alongside direct engagement"; Fastly also opened Area Vice President roles for Japan, Australia and New Zealand, and Asia during 2026 and is hiring Japanese-speaking threat detection analysts in Tokyo, Singapore and Australia.Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Your websiteFeatured Channel Partners page: five North American partners (EVOTEK, Fulcrum, GuidePoint Security, Presidio, WWT), eight in APAC and one in EMEA (Crossmedia); none in France or Latin America. The Channel Partner Program offers Services Delivery (MSP, MSSP, GSI), Reseller and Referral tracks with a "Technical certification program" and partner price list.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Fastly sells measured speed and serves trillions of requests a day. An index of real-user web performance (not just Fastly customers) would make Fastly the reference for "fast".

    High impactHigh effort First result in 3 quarters Brand Marketing Manager

    First action

    Prototype the index for one industry.

    How to measure it

    Monthly index visitors

    Now
    –
    Target
    50,000
    By
    4 quarters

    Steps

    1. 1

      Define method

      Public data first.

      Data team 1 month

    2. 2

      Build

      Index and checker.

      Web engineering team 1 quarter

    3. 3

      Brand it

      Name and design.

      Brand Marketing Manager 1 month

    4. 4

      Launch

      Press.

      Senior Director, PR & Communications 1 month

    5. 5

      Update

      Monthly.

      Data team monthly

    6. 6

      Measure

      Visits and leads.

      Marketing operations monthly

    First result
    3 quarters
    Cost
    Build and data time
    Owner
    Brand Marketing Manager

    Smallest test

    Publish one industry chart.

    Why it works

    Publish a monthly index from public Chrome UX Report data plus aggregated Fastly network data: Core Web Vitals by country, industry and CDN, with a free site checker. Use it in brand campaigns and PR.

    A trusted benchmark is a brand asset competitors cannot copy quickly.

    Risks and how to handle them

    • Seen as biased

      Open the method and use public data.

    Builds on

    Evidence

    • PageSpeedGoogle PageSpeed for www.fastly.com (October 2026): mobile performance score 47 (desktop 59); lab Largest Contentful Paint 5.5 s on mobile, and the LCP element is the hero text "Move fast. Stay safe."; Total Blocking Time 1,025 ms on mobile and 2,290 ms on desktop. Chrome UX Report (real Chrome users, 75th percentile): LCP 2.7 s for the origin and 3.0 s for the homepage, above Google's 2.5 s "good" line, and origin LCP got 95% slower over the year; INP 115 ms and CLS 0 pass.Source
    • Your websiteHomepage (October 21, 2026): stats include "32% faster time to first byte than other CDNs", "622 Tbps global edge network capacity" and "<150 ms regional mean purge time"; the page title is "Powering the best of the internet", the hero "Move fast. Stay safe.", the menu "The Fastly AI platform", the top banner promotes AI Runtime Control, and the meta description says "Elevate your edge CDN, video delivery, security, and more." The pricing page leads with "Build fast. Scale without limits."Source
    • HiringSenior Director, PR & Communications (posted October 20, 2026, reporting to the CMO): "dramatically increase our external share of voice", "spotlight customer stories in the news", "amplify and protect our reputation as category authorities", with regional PR managers across AMERS, EMEA and APJ, measured on share of voice, message pull-through and tier-1 placements.Source
  • 17

    Fastly partnered with Skyfire on trusted agentic commerce, launched AI Runtime Control and runs an agentic commerce quiz. Retailers are unsure whether to block or welcome shopping agents.

    High impactHigh effort First result in 3 quarters Director

    First action

    Recruit three retailers for a pilot.

    How to measure it

    Retail program customers

    Now
    –
    Target
    25
    By
    4 quarters

    Steps

    1. 1

      Define the package

      Products and services.

      Director, Product Marketing: Security, AI and Emerging Technology 1 month

    2. 2

      Pilot

      Three retailers.

      Solutions engineering 1 quarter

    3. 3

      Report

      Agent revenue dashboard.

      Product team 1 quarter

    4. 4

      Launch

      Retail campaign.

      Demand generation team 1 month

    5. 5

      Partner

      Agencies and platforms.

      Senior Partner Marketing Manager, EMEA ongoing

    6. 6

      Measure

      Customers and revenue.

      Marketing operations quarterly

    First result
    3 quarters
    Cost
    Product and services time
    Owner
    Director, Product Marketing: Security, AI and Emerging Technology

    Smallest test

    Use the quiz results to pick pilot retailers.

    Why it works

    Package a program: assess agent traffic, let verified agents in with rules, block scrapers, and report agent-driven revenue. Launch with three retailers before peak season next year.

    It turns AI traffic from a cost into revenue, a new budget line beyond CDN.

    Risks and how to handle them

    • Market moving fast

      Keep it modular.

    Evidence

    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Your websitePricing page: Free, Growth (usage-based) and Enterprise tiers; AI Runtime Control has "100,000 free" requests a month, then $2.50 per 10,000; Full Site Delivery has 100 GB and 1 million requests free; bandwidth is priced per region, including South America and Mexico.Source
  • 18

    The brand role is asked to support "brand health tracking". Fastly sells to two very different buyers, developers and security leaders, and the IDC result gives security a new story.

    High impactMedium effort First result in 1 quarter Senior Director of Brand & Ma…

    First action

    Write the survey and choose a panel.

    How to measure it

    Security buyer consideration

    Now
    –
    Target
    +8 points
    By
    4 quarters

    Steps

    1. 1

      Write the survey

      Two audiences.

      Brand Marketing Manager 2 weeks

    2. 2

      Pick a panel

      Research vendor.

      Brand Marketing Manager 2 weeks

    3. 3

      Baseline

      First wave.

      Brand Marketing Manager 1 month

    4. 4

      Map campaigns

      Questions per campaign.

      Brand Marketing Manager 2 weeks

    5. 5

      Report

      With pipeline.

      Senior Director of Brand & Market Influence quarterly

    6. 6

      Adjust

      Spend and messages.

      Chief Marketing Officer quarterly

    First result
    1 quarter
    Cost
    Research budget
    Owner
    Senior Director of Brand & Market Influence

    Smallest test

    Field a 200-person pilot.

    Why it works

    Run a quarterly tracker with both audiences (awareness, consideration, associations such as "fast", "secure", "AI"), with questions mapped to each campaign, and report it alongside pipeline.

    Without a baseline, brand spend cannot be defended or tuned.

    Risks and how to handle them

    • Small samples

      Use annual deep waves.

    Evidence

    • HiringBrand Marketing Manager (posted October 13, 2026, reporting to the Senior Director of Brand & Market Influence): "help shape how the world perceives Fastly"; build "governance" for "brand identity, style guides, asset libraries"; "Support brand measurement, including brand health tracking, campaign effectiveness, and message testing"; "help reduce messaging fragmentation" across Product Marketing, Field Marketing, Campaigns and Digital.Source
    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Fastly has a Sustainability Dashboard and joined DIMPACT. European tenders increasingly score suppliers on emissions reporting.

    Medium impactLow effort First result in 2 quarters Senior Partner Marketing Mana…

    First action

    Ask three partners which tenders scored sustainability.

    How to measure it

    Tenders using the pack

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Collect needs

      Partners.

      Senior Partner Marketing Manager, EMEA 2 weeks

    2. 2

      Write pack

      Method and evidence.

      Sustainability lead 1 month

    3. 3

      Localise

      Three languages.

      Localization team 1 month

    4. 4

      Distribute

      Partner portal.

      Senior Channel Enablement Manager 1 week

    5. 5

      Track

      Tenders.

      Channel operations quarterly

    6. 6

      Update

      Yearly.

      Sustainability lead yearly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Senior Partner Marketing Manager, EMEA

    Smallest test

    Share the draft pack with one partner.

    Why it works

    Create a tender pack (emissions method, dashboard screenshots, DIMPACT membership) for partners bidding on public and media contracts, in English, French and German.

    It adds points in procurement and gives partners an edge.

    Risks and how to handle them

    • Greenwashing claims

      Cite method and data.

    Evidence

    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
    • HiringSenior Partner Marketing Manager, EMEA (London): "executing a critical strategic transition from a legacy direct-led approach to one made up of high-velocity, specialized ecosystem partners"; target "premium MSSPs, security VARs, and GSIs", "showing them how to become a high-margin services business using Fastly", and "address regional pipeline deficits"; French "highly advantageous". Also a Partner Development Lead, France (posted September 29, 2026) to "recruit top-tier regional partners (MSPs, MSSPs, VARs, SIs)" and a Senior Channel Enablement Manager for the partner curriculum.Source
  • 20

    Fastly powers Peacock's biggest live events, a World Cup match was live 20 days after signing, and it works with LALIGA on piracy. Sports and media buyers fear failing on the big night.

    Medium impactMedium effort First result in 2 quarters Manager

    First action

    Outline the guide with the live event team.

    How to measure it

    Readiness reviews

    Now
    –
    Target
    20
    By
    3 quarters

    Steps

    1. 1

      Outline

      Ten steps.

      Manager, Professional Services - Streaming Media 2 weeks

    2. 2

      Write

      With customers.

      Content team 1 month

    3. 3

      Design

      Downloadable guide.

      Brand Marketing Manager 2 weeks

    4. 4

      Launch

      Sports and media events.

      Field marketing 1 month

    5. 5

      Book reviews

      Form to services.

      Sales operations ongoing

    6. 6

      Measure

      Reviews to deals.

      Marketing operations quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Manager, Professional Services Streaming Media

    Smallest test

    Publish the checklist page.

    Why it works

    Publish a readiness guide: load testing, failover, piracy controls and live event services, with a booking form for a readiness review before each season.

    A practical guide reaches streaming buyers at their highest-stakes moment.

    Risks and how to handle them

    • Customers keep details private

      Use anonymised lessons.

    Evidence

    • Press releasesRecent Fastly news: a Leader in the 2026 IDC MarketScape for Worldwide WAAP Platforms (October 14, 2026); an expanded partnership with Jio Platforms (October 13); Comcast partnerships for Peacock and Xfinity streaming (September); AI Firewall and AI Runtime Control launched (September 21); Ingram Micro in Singapore (September 1); joining DIMPACT on digital sustainability (July 8); Skyfire for "Trusted Agentic Commerce" (June 10); "AI Traffic Grew 6.5x Faster Than Human Traffic This Year" (June 9); record first-quarter 2026 results (May 6); a new Chief Marketing Officer (March 31, 2026).Source
    • Your websiteOther assets: a Managed Security Service page in English and Japanese, a Sustainability Dashboard product, an agentic commerce quiz landing page, an MCP server product page, the "Security your developers will actually love" page, Fastly Academy for on-demand learning, and homepage customer results such as "95% reduction in bot traffic" and "20 days fully integrated to Fastly" before a World Cup match.Source
  • 21

    The API traffic PM says enterprises cannot answer what APIs and MCP servers exist and who may call them. A free inventory of a team's own traffic answers that.

    Medium impactMedium effort First result in 2 quarters Senior Technical Product Mana…

    First action

    Prototype the report on internal traffic.

    How to measure it

    Report-to-paid conversion

    Now
    –
    Target
    10%
    By
    3 quarters

    Steps

    1. 1

      Prototype

      Internal traffic.

      Senior Technical Product Manager, API Traffic and Enforcement 1 month

    2. 2

      Build

      Self-serve report.

      Product team 1 quarter

    3. 3

      Launch

      Free tier.

      Developer marketing 1 month

    4. 4

      Follow up

      SDR sequence.

      Inbound Sales Development Representative ongoing

    5. 5

      Measure

      Upgrades.

      Marketing operations monthly

    6. 6

      Iterate

      Findings.

      Senior Technical Product Manager, API Traffic and Enforcement quarterly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Senior Technical Product Manager, API Traffic and Enforcement

    Smallest test

    Run the report for five design partners.

    Why it works

    Offer free-tier users a 14-day API and MCP endpoint discovery report from their Fastly traffic, with a path to API Security.

    A report about their own surface is a strong reason to adopt the paid product.

    Risks and how to handle them

    • Noisy findings

      Show only high-confidence endpoints.

    Evidence

    • HiringProduct roles: a Staff Product Manager, UX & IAM to define "IAM, AI agent access, and API token lifecycle"; a Senior Technical Product Manager, API Traffic and Enforcement ("AI agents now discover and call APIs directly, and MCP servers are a new kind of endpoint"); and a Staff Product Manager, Compliance, because "compliance is the gate in front of every other decision: where data lives, who can see it, and what they can prove afterward", including "residency and sovereignty" and "evidence and attestation surfaces".Source
    • Your websitePricing page: Free, Growth (usage-based) and Enterprise tiers; AI Runtime Control has "100,000 free" requests a month, then $2.50 per 10,000; Full Site Delivery has 100 GB and 1 million requests free; bandwidth is priced per region, including South America and Mexico.Source
    • HiringStaff Product Marketing Manager, Security (listed October 21, 2026): owns positioning for "Next-Gen WAF, DDoS protection, Bot Management"; security has "its own distinct buyer, CISOs"; position the Next-Gen WAF "as a developer friendly, low false positive alternative to legacy WAFs" and "Build cross-sell narratives that help existing CDN customers understand the value of adopting Fastly's security solutions".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Fastly did not commission, review or endorse it, and Programmable is not affiliated with Fastly. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Fastly runs its business.

Something wrong, or do you represent Fastly? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Homepage speed budget, the sample page, one tagline, the Portuguese and Latin American front door, fast routing of free signups and new comparison pages.

  2. Days 31 to 6010 ideas

    Security cross-sell and proof, PR data and customer pipelines, EMEA partner kit and certification, agent access, the compliance center and Japan managed security; the API inventory scan.

  3. Days 61 to 905 ideas

    Commit to the performance index, agent-ready storefronts and brand tracking; tender pack and live event guide.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value speed and instant purge. The most cited problem: bot and AI crawler traffic.

  • Programmability for developers
  • False positives from legacy WAFs
  • In their words: “edge”

Market

Competitive landscape

4 competitors compared: Cloudflare, Akamai, AWS CloudFront and Imperva.

  • Gap to exploit: Agent-ready commerce controls
  • Cloudflare: Performance claims Fastly contests
  • Akamai: Seen as less developer-friendly

Hiring signals

Fastly's new marketing hires are about perception and proof.

  • Brand Marketing Manager: Brand governance, message testing and brand health. Ideas 1, 2, 3, 18.
  • Senior Director, PR & Communications: Share of voice and customer stories in the news. Ideas 9, 10.
  • Staff Product Marketing Manager - Security: Challenger WAF story and CDN cross-sell. Ideas 6, 7, 8.

From the team that wrote this playbook

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  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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