The new growth lead will own an industry vertical, and the industry pages are where Fernstone's paid traffic lands (every quote form carries Google and Meta click IDs). But on six of the 13 industry pages (childcare, used auto dealers, med spas, pest control, fire and life safety, fleet repair) the header's "Get a quote" button opens the security guard quote page, which talks about "your security business". A med spa owner who clicks it lands on the wrong form, and every vertical's lead and ad numbers get mixed into security's. The forms themselves ask only for name, email, phone, business name and a message, while the 48-hour quote clock only starts "when the submission is ready".
First action
Change the header link on the six pages to each page's own quote form today.
How to measure it
Share of quote requests with renewal date and loss runs
- Now
- –
- Target
- 60%
- By
- 60 days
Steps
Fix the links
Six header buttons to each industry's own quote page; check desktop and mobile layouts.
Founding Growth & Operations Lead 1 hour
Add a fleet repair form
Copy the garage quote page and adjust the coverage list.
Growth & Operations Analyst 2 hours
Pick the questions
Five fields per industry that underwriters ask first.
Founding Growth & Operations Lead 1 day
Add the fields
State, payroll or revenue band, current carrier, renewal date, loss runs yes/no and upload.
Growth & Operations Analyst 1 day
Tag by industry
Hidden industry field on every form, passed to the CRM.
Growth & Operations Analyst 2 hours
Report weekly
Leads, quotes and binds per industry and per ad campaign.
Growth & Operations Analyst weekly
Tune
Drop any question that cuts form completion without speeding quotes.
Founding Growth & Operations Lead 1 month
Why it works
Point every industry page's buttons to its own quote page (and give fleet repair one). Then add five short questions per industry that decide the quote: state, payroll or revenue band, current carrier, renewal date and whether loss runs are on hand, with an optional upload. Tag each lead with its industry so ad spend, leads and bound policies can be read vertical by vertical.
The right form keeps the visitor's confidence, and asking for the renewal date and loss runs up front takes days out of a 15-day sales cycle. Clean per-industry data is also what the growth lead needs to decide which vertical to grow.
Ready to use
ChecklistIndustry quote page checklist
[ ] Header and hero buttons open this industry's own quote page [ ] Form copy names this industry [ ] State, payroll or revenue band, current carrier [ ] Renewal date [ ] Loss runs on hand? (upload optional) [ ] Hidden industry tag plus gclid/fbclid/utm fields [ ] Thank-you page names the next step and the 48-hour clock
Risks and how to handle them
More fields lower form fills
Keep extra fields optional and measure completion before and after.
Mixed historical data
Mark leads before the fix so old security numbers are read with care.
Evidence
- Your websiteIndustry page links (page source, October 23, 2026): on the childcare, used auto dealer, med spa, pest control, fire and life safety and fleet repair pages, the header's "Get a quote" button points to /get-a-quote-security, the security guard quote page, which reads "we will work with you to understand the best coverage for your security business". The fleet repair page's own quote button goes to the general /quote form.Source
- Your websiteQuote pages: each form asks only Name, Email, Phone Number, Business Name and Message, with hidden fields for gclid, fbclid, gad_campaignid, utm_campaign and utm_content (so paid search and social traffic is tagged). The security and staffing quote pages promise "Contract evaluation for insurance compliance" or "Client contract review included", "Same-day service request responses" and "Certificates of Insurance (COIs) in <24 hours".Source
- HiringFounding Growth & Operations Lead (New York, posted September 24, 2026): the scope spans Growth ("own, launch, and grow an industry vertical core to our business"), Operations ("partner with insurance carriers to place coverage and transact on policies") and Product ("transmit operations work into scalable, agent-led workflows"). Fernstone says it has "grown from 0 to 500+ customers" since the start of the year and raised $3M from Y Combinator and other investors.Source
- Your websiteSecurity guard page: "Under 48 hours: Typical quote turnaround when the submission is ready", "Under 24 hours" customer response, "100+ clients" in security, "All 50 states"; covers armed, unarmed, mobile patrol, event security and executive protection, and notes that "Contract requirements, state licensing, armed exposure ... 1099 guards ... all affect underwriting". The childcare page cites "50+ centers".Source
- Your websiteLoss run FAQ: carriers "will not provide a firm quote without" loss runs for many commercial lines; "If multiple carriers have insured your business, request a separate report from each one"; Fernstone offers to "track down an old certificate of insurance, policy document, invoice, or other record showing who insured your business".Source
- HiringFounding Sales Development Representative (posted September 24, 2026), "our first dedicated sales hire": Outbound 40% ("reach prospects through phone calls, convert interest into booked meetings"), Inbound 40% ("meet with a healthy pipeline of interested customers, qualify them, close them"), Growth 20% ("generate and enrich leads, create sequences, and stand up new verticals"). The post cites "an average sales cycle of 15 days".Source