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Generated Oct 26, 2026 1 view
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growth playbook · Oct 26, 2026

getgenea.com (opens in a new tab)

Genea growth playbook

Diagnosis

Genea has strong products, 98% retention, enterprise logos like Shopify and Jamf, and a fast site. It is hiring a VP of Marketing whose top job is channel marketing across a sell-through and a sell-to motion, and a security lead who owns customer security reviews.

Its public partner offer is thin by comparison: there is no partner locator, deal registration, certification or co-marketing page, and the integrator pages quote only end users.

This playbook starts with a locator, routing, integrator proof and consistent numbers, then adds deal registration, MDF kits, certification and an advisory board, ABX for enterprise, a starter offer for smaller buyers, a migration campaign and cross-sell, before an owned partner conference, a two-door website and a building operations index.

Growth Score

7/10

Biggest Opportunity

Make the channel visible: give end users a way to find a Genea integrator and give integrators protected deals, kits and proof, so partner-sourced pipeline grows alongside direct sales.

Biggest Risk

Verkada, Brivo and Avigilon Alta compete for the same integrators and buyers with more visible partner programs and free trials; without them, partners lead with rivals.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    A "Find a Genea integrator" locator, so end-user demand has somewhere to go in the channel

    List integrators with three or more installs this year and ask them to opt in.

    High impact First result in 1 month
  2. 2

    One set of proof numbers across the site before the brand refresh

    Pull the current figures from the platform and finance.

    Medium impact First result in 1 week
  3. 3

    Let integrators speak on the integrator pages

    Ask three top partners for a 20-minute interview.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 9Fill-ins · 6Reconsider · 2
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Genea is hiring a VP of Marketing for whom "Channel marketing is the most important part of this role", in a business that sells both through integrators and direct. Yet a building owner who wants Genea installed cannot find a local integrator on getgenea.com: there is no partner locator, no partner directory and no page showing which integrators are certified where. Rivals already do this: Avigilon Alta puts "Find a Partner" in its navigation and Brivo publishes deal registration and certification pages.

    High impactMedium effort First result in 1 month Partner Marketing Manager

    First action

    List integrators with three or more installs this year and ask them to opt in.

    How to measure it

    Partner-routed demo requests

    Now
    –
    Target
    40 a month
    By
    90 days

    Steps

    1. 1

      Choose criteria

      Which partners are listed and how they are tiered.

      Channel Sales Director 3 days

    2. 2

      Collect profiles

      Region, verticals, certifications, contact.

      Partner Marketing Manager 1 week

    3. 3

      Build the locator

      Map and filters on the integrators page.

      Web team 1 week

    4. 4

      Route leads

      Demo answers that need an installer go to the matching partner.

      Demand Generation Manager 3 days

    5. 5

      Register leads

      Record each routed lead to the partner in Salesforce.

      Channel Sales Director 2 days

    6. 6

      Link it everywhere

      Industry, role and demo pages.

      Web team 2 days

    7. 7

      Report to partners

      Monthly leads sent and closed.

      Partner Marketing Manager monthly

    8. 8

      Review listing quality

      Drop inactive partners each quarter.

      Channel Sales Director quarterly

    First result
    1 month
    Cost
    Staff and developer time
    Owner
    Partner Marketing Manager

    Smallest test

    Publish a simple list of ten partners by region and route one month of requests.

    Why it works

    Publish a locator of approved integrators (region, verticals served, certification level, contact), linked from the demo form, the integrator pages and every industry page. Route "I need an installer" demo requests to the matching partner, and register the lead to them automatically so partners see Genea marketing sending them work.

    It turns the promise on the partner page ("Generate leads through Genea digital marketing") into something partners can see, raises partner-sourced pipeline, and gives end users a faster path from interest to install.

    Ready to use

    ChecklistPartner locator launch list

    [ ] Listing criteria and tiers agreed
    [ ] Partner profiles: region, verticals, certifications
    [ ] Locator live on /integrators/
    [ ] "Need an installer?" question on the demo form
    [ ] Routing and lead registration in Salesforce
    [ ] Links from industry and role pages
    [ ] Monthly lead report to each partner

    Risks and how to handle them

    • Partners compete over leads

      Route by region and vertical with clear rules.

    • Direct sales loses deals

      Agree which accounts stay direct before launch.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • Competitor researchRivals' own homepages: Avigilon Alta (cloud security) links "Find a Partner" to a partner locator; Brivo ("Unified Physical Security") links partner deal registration, partner certification, partner tools and partner success pages; Verkada ("Security Systems for the Modern Enterprise") offers a "Free 30-day trial".Source
  • 02

    The homepage says 45 countries, 4,300+ locations and 1.3 million users; the About page says over 4,500 companies; the integrators page and job posts say 39 countries and over 1 million users. Buyers and partners notice when the numbers disagree.

    Medium impactLow effort First result in 1 week Vice President

    First action

    Pull the current figures from the platform and finance.

    How to measure it

    Pages with consistent proof

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Get the facts

      From platform and finance.

      Vice President, Marketing 2 days

    2. 2

      Date them

      As-of date.

      Product Marketing Manager 1 hour

    3. 3

      Update pages

      Home, About, partner pages.

      Web team 2 days

    4. 4

      Shared block

      One source for all pages.

      Web team 2 days

    5. 5

      Update job template

      Recruiting boilerplate.

      Chief People Officer 1 hour

    6. 6

      Partner kit

      Same numbers.

      Partner Marketing Manager 1 day

    First result
    1 week
    Cost
    $0
    Owner
    Vice President, Marketing

    Smallest test

    Fix the homepage and About page today.

    Why it works

    Agree one current fact sheet (countries, locations, square feet, users, retention, NPS) with a date, publish it on every page from one source, and give it to partners for their decks.

    Consistent numbers make the strong ones (98% retention, NPS 75) believable and save the refresh from carrying old figures.

    Risks and how to handle them

    • Numbers go stale again

      Review each quarter.

    Evidence

    • Your websiteProof numbers differ across the site: the homepage says "98% Customer Retention", a "75 Net Promoter Score", "45 Countries", "4,300+ Locations", "435+ Million ft² Covered" and "1300000+ Satisfied Users"; the About page says Genea has helped "over 4,500 companies"; the integrators page and job posts say 39 countries and over 1 million users.Source
    • HiringSenior Manager, Information Security & IT (Irvine or remote US, posted September 25, 2026): "Genea is already SOC 2 Type 2 compliant", the role adds "readiness for ISO 27001" and will "Own customer cybersecurity questionnaires, RFP responses, customer security reviews" and "Represent Genea's cybersecurity program in customer and partner discussions". Every post: Genea "provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries".Source
    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
  • 03

    All 16 testimonials on the two integrator pages come from end users. An integrator deciding whether to add Genea wants to hear from another integrator about margins, recurring revenue and support. The Security Integrators page also still leads with a market forecast "by 2027".

    High impactLow effort First result in 1 month Partner Marketing Manager

    First action

    Ask three top partners for a 20-minute interview.

    How to measure it

    New partner applications

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Pick partners

      Five active integrators.

      Channel Sales Director 2 days

    2. 2

      Interview

      Revenue, installs, support.

      Partner Marketing Manager 2 weeks

    3. 3

      Write quotes

      Short and specific.

      Partner Marketing Manager 1 week

    4. 4

      Two case studies

      Partner-led stories.

      Product Marketing Manager 3 weeks

    5. 5

      Update pages

      Replace end-user quotes on partner pages.

      Web team 2 days

    6. 6

      Use in recruiting

      Channel sales outreach.

      Channel Sales Director ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Partner Marketing Manager

    Smallest test

    Publish three integrator quotes.

    Why it works

    Interview five integrator partners and publish short quotes and two partner case studies (recurring revenue added, install time, support experience). Replace the dated forecast with Genea's own partner results.

    Peer proof is what moves integrators, and it gives the new partner program a credible opening.

    Risks and how to handle them

    • Partners hesitant to share numbers

      Use ranges or percentages.

    Evidence

    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • Your websiteA second partner page, Security Integrators: "Switching to the Cloud Just Got Easier", citing an industry "poised to grow to over $20 billion by 2027"; benefits "Genea programs the system for the integrator", "A project coordinator is assigned to each installation", "No Lengthy Agreements Required", "Easy Pricing Model"; its 13 testimonials are from end users (property managers, IT staff, a realtor), none from an integrator.Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
  • 04

    Genea has two overlapping partner pages, /integrators/ and /security-integrators/, each with "Become a Partner" and different testimonials. Partners and search engines have to guess which is the main one.

    Medium impactLow effort First result in 2 weeks Web team

    First action

    Pick the stronger page and plan the merge.

    How to measure it

    Partner applications per visit

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Compare pages

      Traffic and content.

      Web team 1 day

    2. 2

      Draft hub

      Three paths.

      Partner Marketing Manager 2 days

    3. 3

      Build

      One page.

      Web team 3 days

    4. 4

      Redirect

      Retire the duplicate.

      Web team 1 hour

    5. 5

      Add sections

      A&E and tech partners.

      Partner Marketing Manager 2 days

    6. 6

      Measure

      Applications.

      Demand Generation Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web team

    Smallest test

    Redirect the weaker page and watch traffic.

    Why it works

    Combine them into one partner hub with three paths (become a partner, find an integrator, partner login), redirect the other page, and add the A&E program and technology partners as sections.

    One page concentrates search authority and makes the program look like a program.

    Risks and how to handle them

    • Loss of rankings

      Use a single 301 and keep the best copy.

    Evidence

    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • Your websiteA second partner page, Security Integrators: "Switching to the Cloud Just Got Easier", citing an industry "poised to grow to over $20 billion by 2027"; benefits "Genea programs the system for the integrator", "A project coordinator is assigned to each installation", "No Lengthy Agreements Required", "Easy Pricing Model"; its 13 testimonials are from end users (property managers, IT staff, a realtor), none from an integrator.Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 05

    Genea runs a sell-through and a sell-to motion, and every page ends with "Book a Demo". A single question tells marketing which motion a lead belongs to and who should call.

    High impactLow effort First result in 1 week Demand Generation Manager

    First action

    Add the question and routing rules this week.

    How to measure it

    Demo requests with a motion tag

    Now
    –
    Target
    95%
    By
    30 days

    Steps

    1. 1

      Write the question

      Three options.

      Demand Generation Manager 1 hour

    2. 2

      Add to form

      HubSpot form.

      Demand Generation Manager 1 hour

    3. 3

      Routing rules

      Partner, locator or direct.

      Sales Operations 2 days

    4. 4

      Sync to CRM

      Motion field in Salesforce.

      Sales Operations 1 day

    5. 5

      Brief BDRs

      What each answer means.

      BDR team 1 day

    6. 6

      Report

      Pipeline by motion.

      Demand Generation Manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Demand Generation Manager

    Smallest test

    Run the question for two weeks and check the split.

    Why it works

    Add "Do you have a security integrator?" (yes, name it / no, recommend one / I am an integrator) to the demo form. Route each answer: to the named partner with Genea sales, to the locator match, or to channel sales.

    Routing at the first touch speeds response, protects partner relationships and makes channel-influenced pipeline measurable.

    Risks and how to handle them

    • More form friction

      Keep it one optional question.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteIndustry pages for commercial real estate, enterprise, small and mid-size business, commercial security, healthcare, retail, education, co-working and hotels; role pages for property managers, building engineers, IT and security teams, security integrators, A&E teams and security consultants. The main call to action everywhere is "Book a Demo".Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 06

    Genea is SOC 2 Type 2 compliant, has a public Trust Center and is hiring a security lead to own customer questionnaires and security reviews. Enterprise IT buyers ask the same questions in every deal; the answers are slow when they are rebuilt each time.

    High impactLow effort First result in 1 month Senior Manager

    First action

    List the ten questions asked most in the last quarter's reviews.

    How to measure it

    Average security review time

    Now
    –
    Target
    -40%
    By
    1 quarter

    Steps

    1. 1

      Gather past answers

      Last 12 months of questionnaires.

      Senior Manager, Information Security & IT 1 week

    2. 2

      Choose standard

      SIG Lite or CAIQ.

      Senior Manager, Information Security & IT 2 days

    3. 3

      Write summaries

      Architecture and data flow.

      Senior Manager, Information Security & IT 1 week

    4. 4

      Add AI permission notes

      How MCP inherits permissions.

      SVP, Product 2 days

    5. 5

      Publish

      Trust Center and enterprise pages.

      Web team 1 day

    6. 6

      Share with partners

      Partner portal.

      Partner Marketing Manager 1 day

    7. 7

      Track

      Review time per deal.

      Sales Operations monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Manager, Information Security & IT

    Smallest test

    Send the pack in the next three enterprise deals.

    Why it works

    Package the SOC 2 report request flow, a standard questionnaire (SIG Lite or CAIQ), architecture and data-flow summaries, and the Genea MCP permission model into one pack linked from the Trust Center and every enterprise page. Give partners the same pack.

    Faster security reviews shorten enterprise sales cycles, and partners win more deals when they can answer IT on the spot.

    Risks and how to handle them

    • Sensitive details exposed

      Gate detailed documents behind NDA in the Trust Center.

    Evidence

    • HiringSenior Manager, Information Security & IT (Irvine or remote US, posted September 25, 2026): "Genea is already SOC 2 Type 2 compliant", the role adds "readiness for ISO 27001" and will "Own customer cybersecurity questionnaires, RFP responses, customer security reviews" and "Represent Genea's cybersecurity program in customer and partner discussions". Every post: Genea "provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries".Source
    • Your websiteSecurity pages: a public Trust Center (trust.getgenea.com), a status page and a Security and Compliance page, linked from the footer; the main navigation leads with products, industries and roles.Source
    • Your websiteGenea MCP: "connects the AI assistant your team already uses to your Genea account. Ask for what you need in plain English, review the change, and approve it"; it "inherits each user's existing permissions" and records every action in the audit log; use cases include onboarding, contractors, visitors and investigations.Source

This quarter 9

The core plays for the next three months.

  • 07

    Brivo publishes partner deal registration; Genea's public partner pages do not mention it. Integrators bring a vendor into a project early only when they know their deal is protected.

    High impactMedium effort First result in 1 quarter Channel Sales Director

    First action

    Draft the registration rules with channel sales.

    How to measure it

    Registered deals

    Now
    –
    Target
    30 a quarter
    By
    2 quarters

    Steps

    1. 1

      Write rules

      Protection and margin.

      Channel Sales Director 2 weeks

    2. 2

      Build form

      Partner portal.

      Sales Operations 2 weeks

    3. 3

      Legal review

      Partner terms.

      Legal 1 week

    4. 4

      Launch

      Partner email and webinar.

      Partner Marketing Manager 1 week

    5. 5

      Promote

      Partner hub.

      Web team 1 day

    6. 6

      Report

      Registered pipeline.

      Channel Sales Director monthly

    First result
    1 quarter
    Cost
    Margin incentives
    Owner
    Channel Sales Director

    Smallest test

    Pilot registration with ten partners.

    Why it works

    Launch deal registration in the partner portal with clear rules (protection period, margin uplift for registered deals), promote it on the partner hub and in partner emails, and report registered pipeline monthly.

    Registration rewards partners for finding projects and gives marketing a clean measure of channel-sourced pipeline.

    Risks and how to handle them

    • Conflicts with direct deals

      Publish clear conflict rules.

    Evidence

    • Competitor researchRivals' own homepages: Avigilon Alta (cloud security) links "Find a Partner" to a partner locator; Brivo ("Unified Physical Security") links partner deal registration, partner certification, partner tools and partner success pages; Verkada ("Security Systems for the Modern Enterprise") offers a "Free 30-day trial".Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 08

    The VP role calls for "MDF/co-op programs". Most integrators have no marketing team, so funds alone go unused.

    High impactMedium effort First result in 2 quarters Partner Marketing Manager

    First action

    Build the first kit around the legacy migration webinar.

    How to measure it

    Partner campaigns live

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Set MDF rules

      Eligibility and claims.

      Partner Marketing Manager 2 weeks

    2. 2

      Build kit one

      Migration campaign.

      Partner Marketing Manager 1 month

    3. 3

      Co-branding tool

      Partner logo and contact.

      Web team 2 weeks

    4. 4

      Launch

      Top 20 partners.

      Channel Sales Director 1 month

    5. 5

      Support

      Office hours.

      Partner Marketing Manager monthly

    6. 6

      Measure

      Leads and pipeline.

      Demand Generation Manager monthly

    First result
    2 quarters
    Cost
    MDF budget
    Owner
    Partner Marketing Manager

    Smallest test

    Run one kit with three partners.

    Why it works

    Offer MDF tied to ready kits: a co-branded landing page, email sequence, LinkedIn ads and a "migrate off legacy access control" webinar the partner can host. Fund the kit, track the leads.

    Kits turn budget into campaigns that partners actually run, and keep the Genea message consistent.

    Risks and how to handle them

    • Funds misused

      Pay on proof of performance.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteWebinars: product updates (2024, Q2 2025, Q4 2025, 2026 mid-year), "Migration Without the Mayhem" on moving off a legacy system, co-hosted sessions with Milestone, HiveWatch and Shooter Detection Systems, an "A&E Program Overview", and an executive fireside chat.Source
    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
  • 09

    Genea offers unlimited training resources, but there is no public certification. Brivo publishes partner certification. Levels give partners a reason to train and give end users a reason to trust the partner.

    Medium impactMedium effort First result in 2 quarters Partner Marketing Manager

    First action

    Map current training modules to two levels.

    How to measure it

    Certified technicians

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Define levels

      Skills and tests.

      Partner Marketing Manager 2 weeks

    2. 2

      Package training

      Existing modules.

      Customer Success 1 month

    3. 3

      Build tests

      Online.

      Customer Success 2 weeks

    4. 4

      Badges

      Digital badges.

      Partner Marketing Manager 1 week

    5. 5

      Locator link

      Show levels.

      Web team 1 week

    6. 6

      Promote

      Partner newsletter.

      Partner Marketing Manager monthly

    First result
    2 quarters
    Cost
    Training platform cost
    Owner
    Partner Marketing Manager

    Smallest test

    Certify technicians at five partners.

    Why it works

    Create two levels (certified installer, certified expert) from existing training, award badges, show levels in the locator and tie MDF and lead routing to them.

    Certified partners install faster and better, and levels make the program feel valuable.

    Risks and how to handle them

    • Partners see it as a burden

      Keep it short and tie to benefits.

    Builds on

    Evidence

    • Competitor researchRivals' own homepages: Avigilon Alta (cloud security) links "Find a Partner" to a partner locator; Brivo ("Unified Physical Security") links partner deal registration, partner certification, partner tools and partner success pages; Verkada ("Security Systems for the Modern Enterprise") offers a "Free 30-day trial".Source
    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 10

    The VP role calls for a partner advisory board. Partners know where deals stall and what the channel competitors offer.

    Medium impactLow effort First result in 1 quarter Vice President

    First action

    Pick the first ten members.

    How to measure it

    Pipeline from board partners

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick members

      Mix of size and region.

      Channel Sales Director 2 weeks

    2. 2

      Charter

      Goals and terms.

      Vice President, Marketing 1 week

    3. 3

      First session

      Program and roadmap.

      Vice President, Marketing 1 day

    4. 4

      Act on feedback

      Three changes.

      Partner Marketing Manager 1 quarter

    5. 5

      Publish changes

      Partner newsletter.

      Partner Marketing Manager quarterly

    6. 6

      Rotate

      Annually.

      Vice President, Marketing annually

    First result
    1 quarter
    Cost
    Travel and hosting
    Owner
    Vice President, Marketing

    Smallest test

    Hold one virtual session.

    Why it works

    Invite eight integrators and two technology partners to quarterly sessions on the roadmap, the partner program and marketing; publish what changed because of their input.

    A board improves the program, builds loyalty with the most active partners and surfaces competitive intelligence.

    Risks and how to handle them

    • Only large partners heard

      Reserve seats for smaller ones.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteWebinars: product updates (2024, Q2 2025, Q4 2025, 2026 mid-year), "Migration Without the Mayhem" on moving off a legacy system, co-hosted sessions with Milestone, HiveWatch and Shooter Detection Systems, an "A&E Program Overview", and an executive fireside chat.Source
    • Your websiteThree product lines on one platform: Genea Security (cloud access control, mobile access, Apple and Google Wallet keys, visitor management, badge printing, tenant portals, wireless locks, shooter detection, IP intercom), On-Demand HVAC (after-hours HVAC requests with itemized tenant billing) and Submeter Billing (networked and manual meter reading); "Works With Most Existing Hardware" and with "your existing BMS".Source
  • 11

    Genea's enterprise case studies include Shopify, Jamf, OfferUp, Sunrun, Mercer, Adyen and People.ai, and the VP role calls for "ABX at the top". These stories define a clear profile: fast-growing, multi-office companies with strong IT teams.

    High impactMedium effort First result in 2 quarters Demand Generation Manager

    First action

    Define the profile from the enterprise case studies.

    How to measure it

    Opportunities in target accounts

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      Define profile

      From case studies.

      Product Marketing Manager 1 week

    2. 2

      Build list

      200 accounts.

      Demand Generation Manager 2 weeks

    3. 3

      Match proof

      Case study per segment.

      Product Marketing Manager 1 week

    4. 4

      Run ads

      LinkedIn and display.

      Demand Generation Manager 1 quarter

    5. 5

      BDR plays

      Coordinated outreach.

      BDR team 1 quarter

    6. 6

      Account reporting

      Engagement and pipeline.

      Demand Generation Manager monthly

    First result
    2 quarters
    Cost
    Ad budget
    Owner
    Demand Generation Manager

    Smallest test

    Run ads to 50 accounts for a month.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a list of 200 lookalike accounts, run LinkedIn and display ads to their IT and workplace leaders with the closest case study, and coordinate BDR outreach and partner involvement per account.

    Lookalike targeting with matching proof converts better than broad campaigns and gives account-level reporting from day one.

    Risks and how to handle them

    • Small lists saturate

      Refresh accounts monthly.

    Evidence

    • Your websiteCase studies include Shopify, Jamf, OfferUp, Sunrun, Mercer, Adyen, People.ai, a Pepsi bottler, Sage Realty, Hines, the Cincinnati Open and Vestavia Hills City Schools; the homepage says "The World's Largest Commercial Real Estate & Enterprise Companies Trust Genea".Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteGenea MCP: "connects the AI assistant your team already uses to your Genea account. Ask for what you need in plain English, review the change, and approve it"; it "inherits each user's existing permissions" and records every action in the audit log; use cases include onboarding, contractors, visitors and investigations.Source
  • 12

    Genea has a small and mid-size business page and its partner page promises pricing for "1 door or thousands", but the only next step is "Book a Demo". Verkada offers a free 30-day trial. Smaller buyers often want to start without a sales cycle.

    Medium impactMedium effort First result in 1 quarter Demand Generation Manager

    First action

    Define the starter package with two partners.

    How to measure it

    Starter deals

    Now
    –
    Target
    30 a quarter
    By
    2 quarters

    Steps

    1. 1

      Define package

      Doors and services.

      Product Marketing Manager 2 weeks

    2. 2

      Price range

      With partners.

      Channel Sales Director 2 weeks

    3. 3

      Quiz

      Doors, sites, needs.

      Web team 2 weeks

    4. 4

      Email path

      Five emails.

      Demand Generation Manager 2 weeks

    5. 5

      Partner routing

      Install by locator.

      Partner Marketing Manager 1 week

    6. 6

      Measure

      Conversions.

      Demand Generation Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Demand Generation Manager

    Smallest test

    Test the quiz on the small business page.

    Why it works

    Offer a defined starter package (a few doors, mobile keys, installation through a nearby partner) with a price range, a short self-serve quiz and an automated email path, while keeping demos for larger accounts.

    A clear starting offer lowers the effort for commercial buyers and gives partners small, fast deals.

    Risks and how to handle them

    • Price anchoring for enterprise

      Show ranges for small sites only.

    Builds on

    Evidence

    • Your websiteIndustry pages for commercial real estate, enterprise, small and mid-size business, commercial security, healthcare, retail, education, co-working and hotels; role pages for property managers, building engineers, IT and security teams, security integrators, A&E teams and security consultants. The main call to action everywhere is "Book a Demo".Source
    • Your websiteA second partner page, Security Integrators: "Switching to the Cloud Just Got Easier", citing an industry "poised to grow to over $20 billion by 2027"; benefits "Genea programs the system for the integrator", "A project coordinator is assigned to each installation", "No Lengthy Agreements Required", "Easy Pricing Model"; its 13 testimonials are from end users (property managers, IT staff, a realtor), none from an integrator.Source
    • Competitor researchRivals' own homepages: Avigilon Alta (cloud security) links "Find a Partner" to a partner locator; Brivo ("Unified Physical Security") links partner deal registration, partner certification, partner tools and partner success pages; Verkada ("Security Systems for the Modern Enterprise") offers a "Free 30-day trial".Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
  • 13

    Genea already has a webinar on migrating off legacy systems and tells integrators to "Move customers away from outdated systems" on open Mercury and HID hardware. On-premises access control owners are the largest pool of switchers.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    List the legacy systems customers most often migrate from.

    How to measure it

    Migration hub leads

    Now
    –
    Target
    60 a quarter
    By
    2 quarters

    Steps

    1. 1

      Gather data

      Past migrations.

      Customer Success 2 weeks

    2. 2

      Build hub

      Plan, checker, comparison.

      Product Marketing Manager 1 month

    3. 3

      Site walk offer

      Via partners.

      Partner Marketing Manager 2 weeks

    4. 4

      Campaign

      Search and LinkedIn.

      Demand Generation Manager 1 quarter

    5. 5

      Partner kit

      Same materials.

      Partner Marketing Manager 2 weeks

    6. 6

      Measure

      Leads and wins.

      Demand Generation Manager monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Product Marketing Manager

    Smallest test

    Publish the phase plan and checker.

    Why it works

    Turn the webinar into a migration hub: a phase plan, a hardware compatibility checker, a cost comparison, and a partner-led site walk offer. Run it to owners of legacy systems and give it to partners as a kit.

    Switchers are the biggest market for cloud access control, and keeping existing hardware is Genea's clearest advantage.

    Risks and how to handle them

    • Hardware exceptions

      Checker shows when a site walk is needed.

    Evidence

    • Your websiteWebinars: product updates (2024, Q2 2025, Q4 2025, 2026 mid-year), "Migration Without the Mayhem" on moving off a legacy system, co-hosted sessions with Milestone, HiveWatch and Shooter Detection Systems, an "A&E Program Overview", and an executive fireside chat.Source
    • Your websiteIntegrators page ("Genea Partner Program"): "Become A Partner" and "Partner Login"; promises integrators "Generate leads through Genea digital marketing", "Open Architecture with Mercury & HID", 24/7/365 support and "Custom APIs, SDKs, and no-cost integrations"; says "With Customers Spread Across 39 Countries, Genea Connects Partners Globally". The three testimonials on it are from end-user IT and engineering directors, not integrators.Source
    • Your websiteThree product lines on one platform: Genea Security (cloud access control, mobile access, Apple and Google Wallet keys, visitor management, badge printing, tenant portals, wireless locks, shooter detection, IP intercom), On-Demand HVAC (after-hours HVAC requests with itemized tenant billing) and Submeter Billing (networked and manual meter reading); "Works With Most Existing Hardware" and with "your existing BMS".Source
  • 14

    Genea MCP lets admins manage access in plain language with existing permissions and approval before changes. It is a feature few rivals can demo, but it sits on one product page.

    High impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Record the onboarding demo.

    How to measure it

    Demos converting to opportunities

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Script demo

      Three tasks.

      Product Marketing Manager 1 week

    2. 2

      Record video

      Two minutes.

      Product Marketing Manager 1 week

    3. 3

      Add to pages

      Enterprise and partner.

      Web team 2 days

    4. 4

      Train sales

      Live demo.

      Product Marketing Manager 1 week

    5. 5

      Train partners

      Partner webinar.

      Partner Marketing Manager 1 week

    6. 6

      Measure

      Conversion.

      Demand Generation Manager monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Product Marketing Manager

    Smallest test

    Use the scripted demo in the next ten calls.

    Why it works

    Build a two-minute demo video and a scripted live demo (onboard a new hire, set up a contractor, pull an incident log), add it to every enterprise and partner page, and train partners to show it.

    A memorable, concrete demo shortens evaluations and gives integrators a reason to lead with Genea.

    Risks and how to handle them

    • Security concerns about AI

      Show permissions and approval first.

    Evidence

    • Your websiteGenea MCP: "connects the AI assistant your team already uses to your Genea account. Ask for what you need in plain English, review the change, and approve it"; it "inherits each user's existing permissions" and records every action in the audit log; use cases include onboarding, contractors, visitors and investigations.Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • HiringSenior Manager, Information Security & IT (Irvine or remote US, posted September 25, 2026): "Genea is already SOC 2 Type 2 compliant", the role adds "readiness for ISO 27001" and will "Own customer cybersecurity questionnaires, RFP responses, customer security reviews" and "Represent Genea's cybersecurity program in customer and partner discussions". Every post: Genea "provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries".Source
  • 15

    Genea sells three product lines on one platform, and its CRE customers (Hines, Sage Realty) use different ones. A building already on On-Demand HVAC is a warm lead for tenant access and visitor management.

    High impactMedium effort First result in 2 quarters Customer Success

    First action

    Count buildings using only one product.

    How to measure it

    Buildings with two or more products

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Map buildings

      Products per site.

      Customer Success 2 weeks

    2. 2

      Pick offers

      Pairings.

      Product Marketing Manager 1 week

    3. 3

      Build campaign

      Email and QBRs.

      Demand Generation Manager 2 weeks

    4. 4

      Partner role

      Installs for security.

      Partner Marketing Manager 2 weeks

    5. 5

      Run

      Top portfolios first.

      Customer Success 1 quarter

    6. 6

      Measure

      Expansion revenue.

      Customer Success monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Customer Success

    Smallest test

    Offer the pairing to five CRE portfolios.

    Why it works

    Map every customer building by product, find buildings with one or two products, and run a tailored offer (tenant access with HVAC requests in one app) with customer success and partners.

    Selling to existing buildings is cheaper than new logos and deepens retention.

    Risks and how to handle them

    • Customers see it as upselling

      Lead with tenant experience.

    Evidence

    • Your websiteThree product lines on one platform: Genea Security (cloud access control, mobile access, Apple and Google Wallet keys, visitor management, badge printing, tenant portals, wireless locks, shooter detection, IP intercom), On-Demand HVAC (after-hours HVAC requests with itemized tenant billing) and Submeter Billing (networked and manual meter reading); "Works With Most Existing Hardware" and with "your existing BMS".Source
    • Your websiteCase studies include Shopify, Jamf, OfferUp, Sunrun, Mercer, Adyen, People.ai, a Pepsi bottler, Sage Realty, Hines, the Cincinnati Open and Vestavia Hills City Schools; the homepage says "The World's Largest Commercial Real Estate & Enterprise Companies Trust Genea".Source
    • Your websiteProof numbers differ across the site: the homepage says "98% Customer Retention", a "75 Net Promoter Score", "45 Countries", "4,300+ Locations", "435+ Million ft² Covered" and "1300000+ Satisfied Users"; the About page says Genea has helped "over 4,500 companies"; the integrators page and job posts say 39 countries and over 1 million users.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The VP role names "an owned partner conference and technology-partner showcase" alongside ISC West. Genea already co-hosts webinars with Milestone, HiveWatch and Shooter Detection Systems and lists 54 integrations.

    High impactHigh effort First result in 3 quarters Event Marketing Manager

    First action

    Survey partners on dates and topics.

    How to measure it

    Integrator companies attending

    Now
    –
    Target
    80
    By
    4 quarters

    Steps

    1. 1

      Survey partners

      Dates and topics.

      Event Marketing Manager 2 weeks

    2. 2

      Pick venue

      Near a major hub.

      Event Marketing Manager 1 month

    3. 3

      Recruit sponsors

      Tech partners.

      Partner Marketing Manager 2 months

    4. 4

      Build agenda

      Roadmap and training.

      Vice President, Marketing 1 month

    5. 5

      Promote

      Partner channels.

      Partner Marketing Manager 2 months

    6. 6

      Run

      One day.

      Event Marketing Manager 1 day

    7. 7

      Follow up

      Registered deals.

      Channel Sales Director 1 month

    First result
    3 quarters
    Cost
    Event budget, partly sponsored
    Owner
    Event Marketing Manager

    Smallest test

    Run a half-day virtual partner summit first.

    Why it works

    Run a one-day partner conference: roadmap, certification sessions, partner awards and a showcase where technology partners demo integrations to integrators. Use it to launch the partner program updates.

    An owned event builds loyalty with integrators and turns 54 integrations into a reason to sell Genea.

    Risks and how to handle them

    • Low turnout

      Hold it next to ISC West.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteWebinars: product updates (2024, Q2 2025, Q4 2025, 2026 mid-year), "Migration Without the Mayhem" on moving off a legacy system, co-hosted sessions with Milestone, HiveWatch and Shooter Detection Systems, an "A&E Program Overview", and an executive fireside chat.Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 17

    The VP will lead the brand refresh "through to a modernized website". Today's site leads with products and ends every page with "Book a Demo", while partners and end users need different journeys.

    High impactHigh effort First result in 3 quarters Vice President

    First action

    Map current traffic by visitor type.

    How to measure it

    Site conversions

    Now
    –
    Target
    +30%
    By
    4 quarters

    Steps

    1. 1

      Research

      Visitor types and journeys.

      Vice President, Marketing 1 month

    2. 2

      Information architecture

      Two front doors.

      Web team 1 month

    3. 3

      Brand system

      From the refresh.

      Vice President, Marketing 2 months

    4. 4

      Build

      New site.

      Web team 1 quarter

    5. 5

      Migrate content

      Redirect all old pages.

      Web team 1 month

    6. 6

      Measure

      Conversion by motion.

      Demand Generation Manager monthly

    First result
    3 quarters
    Cost
    Agency and development budget
    Owner
    Vice President, Marketing

    Smallest test

    Prototype the partner front door first.

    Why it works

    Design the new site with two front doors: end users (by industry and role, with demo, starter offer and locator) and partners (program, registration, certification, kits, login). Keep the Trust Center visible for IT buyers.

    A site that matches how Genea sells raises conversion on both motions and makes partner value obvious.

    Risks and how to handle them

    • SEO losses in migration

      Full redirect map for 257 posts and all pages.

    Evidence

    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
    • Your websiteIndustry pages for commercial real estate, enterprise, small and mid-size business, commercial security, healthcare, retail, education, co-working and hotels; role pages for property managers, building engineers, IT and security teams, security integrators, A&E teams and security consultants. The main call to action everywhere is "Book a Demo".Source
    • Your websiteSecurity pages: a public Trust Center (trust.getgenea.com), a status page and a Security and Compliance page, linked from the footer; the main navigation leads with products, industries and roles.Source
    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
  • 18

    Genea covers 435+ million square feet with access, after-hours HVAC and submeter data. Office occupancy and after-hours energy use are topics CRE leaders and press follow closely.

    High impactHigh effort First result in 4 quarters SVP

    First action

    Check which aggregate data can be shared under customer terms.

    How to measure it

    Pickups per release

    Now
    –
    Target
    10
    By
    4 quarters

    Steps

    1. 1

      Legal check

      Customer terms.

      Legal 1 month

    2. 2

      Define metrics

      Three to five.

      SVP, Product 1 month

    3. 3

      Build pipeline

      Aggregation.

      SVP, Product 2 months

    4. 4

      Write release

      Charts and story.

      Product Marketing Manager 1 month

    5. 5

      Launch

      Webinar and press.

      Vice President, Marketing quarterly

    6. 6

      Repeat

      Quarterly.

      Product Marketing Manager quarterly

    First result
    4 quarters
    Cost
    Data team time
    Owner
    SVP, Product

    Smallest test

    Publish one chart on weekday office entries.

    Why it works

    Publish a quarterly anonymized index: office entry patterns by weekday and region, after-hours HVAC requests and energy, visitor volumes. Launch it with a webinar and press.

    Original data earns press and links, and positions Genea as the data source for building operations.

    Risks and how to handle them

    • Customer privacy

      Aggregate across many buildings only.

    Evidence

    • Your websiteProof numbers differ across the site: the homepage says "98% Customer Retention", a "75 Net Promoter Score", "45 Countries", "4,300+ Locations", "435+ Million ft² Covered" and "1300000+ Satisfied Users"; the About page says Genea has helped "over 4,500 companies"; the integrators page and job posts say 39 countries and over 1 million users.Source
    • Your websiteThree product lines on one platform: Genea Security (cloud access control, mobile access, Apple and Google Wallet keys, visitor management, badge printing, tenant portals, wireless locks, shooter detection, IP intercom), On-Demand HVAC (after-hours HVAC requests with itemized tenant billing) and Submeter Billing (networked and manual meter reading); "Works With Most Existing Hardware" and with "your existing BMS".Source
    • Your websiteCase studies include Shopify, Jamf, OfferUp, Sunrun, Mercer, Adyen, People.ai, a Pepsi bottler, Sage Realty, Hines, the Cincinnati Open and Vestavia Hills City Schools; the homepage says "The World's Largest Commercial Real Estate & Enterprise Companies Trust Genea".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Genea has an A&E program for security technology consultants who design projects. Consultants write the specifications integrators bid on; if Genea is not in the spec, it is not in the bid.

    Medium impactLow effort First result in 1 quarter Partner Marketing Manager

    First action

    Ask three consultants what format they need.

    How to measure it

    Specification downloads

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Interview consultants

      Formats and needs.

      Partner Marketing Manager 2 weeks

    2. 2

      Write specs

      Product sections.

      Product Marketing Manager 1 month

    3. 3

      Review

      Engineering check.

      SVP, Product 2 weeks

    4. 4

      Publish

      A&E page.

      Web team 1 week

    5. 5

      Promote

      A&E webinar.

      Partner Marketing Manager 1 month

    6. 6

      Track

      Projects specified.

      Channel Sales Director quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Partner Marketing Manager

    Smallest test

    Publish one spec section.

    Why it works

    Publish downloadable specification sections and design guides for Genea Security (cloud access control, mobile credentials, open hardware) in the formats consultants use, and promote them through the A&E program.

    Getting into specifications early wins projects before the bidding starts.

    Risks and how to handle them

    • Specs go out of date

      Version and date them.

    Evidence

    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
    • Your websiteWebinars: product updates (2024, Q2 2025, Q4 2025, 2026 mid-year), "Migration Without the Mayhem" on moving off a legacy system, co-hosted sessions with Milestone, HiveWatch and Shooter Detection Systems, an "A&E Program Overview", and an executive fireside chat.Source
    • Your websiteThree product lines on one platform: Genea Security (cloud access control, mobile access, Apple and Google Wallet keys, visitor management, badge printing, tenant portals, wireless locks, shooter detection, IP intercom), On-Demand HVAC (after-hours HVAC requests with itemized tenant billing) and Submeter Billing (networked and manual meter reading); "Works With Most Existing Hardware" and with "your existing BMS".Source
  • 20

    Genea offers a $250 gift card for referring a new building or company. Property managers move between portfolios and integrators meet new buildings every week, but the offer is generic.

    Medium impactLow effort First result in 1 quarter Demand Generation Manager

    First action

    Count referrals from the last year by source.

    How to measure it

    Referrals

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Review results

      Past referrals.

      Demand Generation Manager 1 week

    2. 2

      Design tracks

      Two audiences.

      Demand Generation Manager 2 weeks

    3. 3

      Legal check

      Rewards rules.

      Legal 1 week

    4. 4

      Promote

      App and portal.

      Demand Generation Manager 1 month

    5. 5

      Pay quickly

      Within 30 days.

      Finance ongoing

    6. 6

      Measure

      Referrals and wins.

      Demand Generation Manager monthly

    First result
    1 quarter
    Cost
    Referral rewards
    Owner
    Demand Generation Manager

    Smallest test

    Email the new offer to 100 property managers.

    Why it works

    Create two referral tracks: property managers (reward per building, plus tenant-experience recognition) and integrators (referral fee or margin for passing a direct deal). Promote in the app and partner portal.

    The people who see new buildings first become a lead source.

    Risks and how to handle them

    • Gift rules for some customers

      Allow donations instead of gifts.

    Evidence

    • Your websiteSitemaps (October 23, 2026): 257 blog posts, 54 integration pages, 44 webinars, 27 downloads, 15 case studies, an A&E program for security consultants and a referral page ("Earn a $250 AMEX Gift card when you refer a new building or company client"). There is no partner locator, deal registration, partner certification or co-marketing (MDF) page; partners log in on a separate partner portal.Source
    • Your websiteCase studies include Shopify, Jamf, OfferUp, Sunrun, Mercer, Adyen, People.ai, a Pepsi bottler, Sage Realty, Hines, the Cincinnati Open and Vestavia Hills City Schools; the homepage says "The World's Largest Commercial Real Estate & Enterprise Companies Trust Genea".Source
    • HiringVice President, Marketing (remote US, posted August 25, 2026), reporting to the CEO: "Channel marketing is the most important part of this role." Genea "runs two distinct go-to-market motions, a sell-through (channel/partner) motion and a sell-to (direct, end-user) motion", serves "Enterprise, Mid-market, and commercial" segments ("ABX at the top, more traditional automated motions in commercial"), and will "lead the in-progress brand refresh through to a modernized website and content system", drive demand "through and with integrators, resellers, and technology partners via co-marketing, partner enablement, MDF/co-op programs, and a partner advisory board", and run events "from flagship shows like ISC West to an owned partner conference and technology-partner showcase". Success includes "Channel- and partner-sourced and -influenced pipeline, and partner program engagement".Source
  • 21

    Genea reports 98% retention and an NPS of 75, but G2 shows 101 reviews. Buyers comparing Verkada, Brivo and Avigilon Alta read review sites.

    Medium impactLow effort First result in 1 quarter Customer Success

    First action

    Email the last quarter's promoters.

    How to measure it

    Reviews added

    Now
    –
    Target
    60
    By
    2 quarters

    Steps

    1. 1

      Find promoters

      NPS 9 and 10.

      Customer Success 1 week

    2. 2

      Write the ask

      Short and personal.

      Customer Success 1 day

    3. 3

      Send

      After renewals.

      Customer Success ongoing

    4. 4

      Thank reviewers

      Small thanks.

      Customer Success ongoing

    5. 5

      Use quotes

      Industry pages.

      Web team monthly

    6. 6

      Track

      Reviews and ratings.

      Customer Success monthly

    First result
    1 quarter
    Cost
    Small thank-you budget
    Owner
    Customer Success

    Smallest test

    Ask 50 promoters this month.

    Why it works

    Ask promoters (NPS 9 and 10) for a G2 review right after a positive support interaction or renewal, and add review quotes to industry pages.

    Review volume and recency influence shortlists and AI-assistant answers.

    Risks and how to handle them

    • Review platform rules

      No reward for positive reviews only.

    Evidence

    • Your websiteProof numbers differ across the site: the homepage says "98% Customer Retention", a "75 Net Promoter Score", "45 Countries", "4,300+ Locations", "435+ Million ft² Covered" and "1300000+ Satisfied Users"; the About page says Genea has helped "over 4,500 companies"; the integrators page and job posts say 39 countries and over 1 million users.Source
    • ReviewsG2 lists Genea Security at 4.4 out of 5 across 101 reviews.Source
    • Competitor researchRivals' own homepages: Avigilon Alta (cloud security) links "Find a Partner" to a partner locator; Brivo ("Unified Physical Security") links partner deal registration, partner certification, partner tools and partner success pages; Verkada ("Security Systems for the Modern Enterprise") offers a "Free 30-day trial".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #11 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Genea did not commission, review or endorse it, and Programmable is not affiliated with Genea. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Genea runs its business.

Something wrong, or do you represent Genea? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Partner locator, consistent proof, integrator quotes, one partner hub, motion routing on the demo form and the security review pack.

  2. Days 31 to 6011 ideas

    Deal registration, MDF kits, certification, advisory board, ABX, the starter offer, the migration campaign, the MCP demo and cross-sell; spec language and referrals.

  3. Days 61 to 904 ideas

    Owned partner conference, the two-door website, the building operations index and the review program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value ease of use and mobile access. The most cited problem: legacy on-premises systems.

  • Responsive 24/7 support
  • Disputed tenant billing
  • In their words: “single pane of glass”

Market

Competitive landscape

3 competitors compared: Verkada, Brivo and Avigilon Alta.

  • Gap to exploit: Access, HVAC and billing on one CRE platform
  • Verkada: Proprietary hardware
  • Brivo: Less CRE billing and HVAC

Hiring signals

Genea is putting channel marketing at the center: its new VP of Marketing will lead partner marketing, MDF, a partner advisory board, an owned partner conference and a brand refresh with a new website across a…

  • Vice President, Marketing: Channel marketing is the most important part of the role. Ideas 1, 3, 7, 8, 10, 16, 17.
  • Senior Manager, Information Security & IT: Owns customer security questionnaires and reviews. Ideas 6, 14.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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