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Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Teal Health
Teal Health logo

growth playbook · Oct 26, 2026

getteal.com (opens in a new tab)

Teal Health growth playbook

Diagnosis

Teal created the at-home cervical screening category, raised a $22 million Series A in September 2026, and is hiring for the next phase: a Lifecycle Marketing Manager for the full patient funnel, a Head of Brand to make Teal synonymous with the category, a Director of Health Systems Partnerships and a revenue-cycle lead tracking the 2027 coverage requirement.

The site converts the women who are ready today, but it does not catch the ones waiting on coverage, has no Spanish path, and sends plans, employers and health systems to one shared partner page.

This playbook adds a coverage-day list, a Spanish path, clearer pricing and independent reviews first, then builds outreach kits, an employer offer, insurer pages and follow-up journeys, and a Medicaid route.

Growth Score

7/10

Biggest Opportunity

Coverage arrives plan by plan through 2027: capturing every woman who is waiting for her plan, and every partner who needs a launch plan, turns that wave into orders.

Biggest Risk

As coverage opens the category, clinics and other at-home sellers will compete for the same women, so Teal's brand lead and trust have to be built now.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Turn "my plan doesn't cover it yet" into a coverage-day list on the insurance page

    Draft the block and the four-field form, and list the insurers to track first.

    High impact First result in 2 weeks
  2. 2

    A Spanish path to order, not just Spanish instructions inside the box

    Count how many orders opened the Spanish instructions or asked for Spanish support.

    High impact First result in 1 month
  3. 3

    Explain the $99 at the point of decision, and fix the pricing typo

    Fix the typo and add the line today.

    Medium impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 10Fill-ins · 5Reconsider · 3
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Teal's own Series A release says federal guidelines will require most plans to cover self-collection from January 2027, and the new RCM lead will track how each insurer implements it. But the Insurance & Coverage page a hesitant woman actually reads says only that "some insurance plans don't cover the full cost of at-home screening yet". It never mentions 2027, and it offers no way to be told when her plan starts covering the kit. Anyone who balks at $99 or $249 today leaves with nothing.

    High impactLow effort First result in 2 weeks Lifecycle Marketing Manager

    First action

    Draft the block and the four-field form, and list the insurers to track first.

    How to measure it

    Coverage-list orders in the first quarter of 2027

    Now
    –
    Target
    30% of sign-ups
    By
    2 quarters

    Steps

    1. 1

      Write the copy

      Plain wording on what changes in 2027, at each plan's renewal, for ages 30 to 65; reviewed by the medical and legal teams.

      Product Marketing 2 days

    2. 2

      Build the form

      Email, insurer, plan type, renewal month, consent for email and SMS.

      Lifecycle Marketing Manager 2 days

    3. 3

      Place it

      Insurance page, doctor-referral page, checkout exit and the $249 card.

      Lifecycle Marketing Manager 1 day

    4. 4

      Map insurers

      Status per insurer, starting with the five in-network plans.

      Senior Manager, Revenue Cycle Management 1 week

    5. 5

      Build the journeys

      One message per insurer when it goes live, plus a renewal-month reminder.

      Lifecycle Marketing Manager 1 week

    6. 6

      Handle edge cases

      Clear answers for under-30s, Medicaid and Medicare members.

      Lifecycle Marketing Manager 2 days

    7. 7

      Mark live dates

      Switch an insurer to live only once claims pay.

      Senior Manager, Revenue Cycle Management ongoing

    8. 8

      Measure

      Sign-ups per week, orders after each go-live.

      Lifecycle Marketing Manager weekly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Add the form to the insurance page for two weeks and count sign-ups.

    Why it works

    Add a short block to /insurance-coverage, the doctor-referral page and the checkout: "Coverage is changing in 2027. Tell us your plan and when it renews, and we'll tell you the day it covers Teal." Capture email, insurer, plan type and renewal month with consent. The lifecycle team runs one journey per insurer, the RCM team marks each insurer as live when claims actually pay, and the list gets the news first. Under-30s and Medicaid/Medicare members get honest messages.

    The women who leave over price are the warmest leads Teal has. Coverage is a real date for each of them, and the list fills January's funnel before the paid campaigns start.

    Ready to use

    CopyCoverage-day block

    Coverage is changing in 2027.
    Federal guidelines will require most health plans to cover at-home self-collection for women 30-65, starting when each plan renews.
    Tell us your plan and we'll let you know the day yours covers Teal.
    [Email] [Insurance company] [Plan renews in: month] [ ] Text me too
    [Notify me]

    Risks and how to handle them

    • Promising $0 before an insurer pays

      Say "we'll tell you when it's covered", never a price, until claims clear.

    • Consent rules for SMS

      Separate marketing consent and record it with the sign-up.

    Evidence

    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source
    • Your websiteSeries A announcement (September 22, 2026): $22 million led by .406 Ventures, $45 million raised in total, "ahead of January 2027 federal guidelines that will require most health plans to cover self-collection for cervical cancer screening"; growth through "payor, health system, employer, provider, and brand partnerships" and "expanding direct-purchase options for individuals and organizations"; "59% of women who choose Teal are underscreened"; 17 peer-reviewed papers and presentations.Source
    • Industry researchUpdated HRSA women's preventive services guidelines, approved December 29, 2025, add "Self-collected cervical cancer screening for women aged 30 to 65 years with average risk" to the services non-grandfathered plans must cover without cost-sharing "for plan years beginning on or after December 29, 2026", so each plan starts covering at its own renewal date.Source
    • HiringSenior Manager, Revenue Cycle Management (posted September 22, 2026): will "Track how each insurer is implementing the cervical cancer testing 2027 coverage requirement and where their published policy or claims setup falls short of it", own denial rate, clean claim rate and cash "by insurer, by state, and by month", and "Flag which patients are better served by routing to self-pay at intake"; systems are Healthie, Candid Health, Stedi (eligibility checks) and Medallion.Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
  • 02

    Teal already prints Spanish kit instructions and product information (linked from /get-started), so Spanish-speaking women are ordering. But every page that explains the Teal Wand, coverage and ordering is English only: the sitemap has no Spanish pages.

    High impactMedium effort First result in 1 month Product Marketing

    First action

    Count how many orders opened the Spanish instructions or asked for Spanish support.

    How to measure it

    Spanish-path orders

    Now
    –
    Target
    10% of orders
    By
    2 quarters

    Steps

    1. 1

      Size demand

      Spanish PDF downloads and support requests.

      Lifecycle Marketing Manager 2 days

    2. 2

      Translate core pages

      Four pages, medically reviewed.

      Product Marketing 2 weeks

    3. 3

      Spanish form and messages

      Eligibility, reminders, results notices.

      Lifecycle Marketing Manager 2 weeks

    4. 4

      Add hreflang

      English and Spanish pairs.

      Head of Engineering 1 day

    5. 5

      Staff visits

      Spanish-speaking providers or interpreters.

      Medical Director 1 month

    6. 6

      Promote

      Spanish creators and community partners.

      Head of Brand 1 month

    7. 7

      Measure

      Orders and kit return by language.

      Lifecycle Marketing Manager monthly

    First result
    1 month
    Cost
    Translation and review
    Owner
    Product Marketing

    Smallest test

    Translate the insurance page first and promote it to one community partner.

    Why it works

    Publish Spanish versions of the homepage, Insurance & Coverage, Teal vs In-Clinic and the doctor-referral page, a Spanish eligibility form and Spanish lifecycle emails and texts. Offer Spanish-speaking provider visits where staffing allows, and tag orders by language.

    The demand already shows in the box; a Spanish path lets those women and their families find and choose Teal without a translator.

    Risks and how to handle them

    • Clinical meaning lost in translation

      Medical review by native speakers.

    Evidence

    • Your websiteKit instructions page (/get-started): a "Para hablantes de español" block links to Spanish instruction and product-information PDFs, but there is no Spanish page to learn about, check coverage for or order the Teal Wand. Samples must be mailed by USPS "within 24 hours", so women should avoid Sundays and holidays or schedule a USPS pickup; results arrive in the portal "about one week" later.Source
    • Your websiteSitemap (192 URLs, read October 23, 2026): 58 blog posts, 51 news items, 28 research pages, 12 medical-team profiles, life-stage pages (first-time screener, perimenopause and menopause, trauma and vaginismus, all bodies), a doctor-referral landing page and one /for-partners page covering providers, health systems, plans and employers together. There are no Spanish pages, no state pages, no employer-specific page and no page per insurer.Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
  • 03

    The insurance page explains that "$99 is not a copay" and covers only the kit and mailing, but the answer sits in the FAQ below the price cards, and the cash card says "Full acceess". Price is the main reason to pause on a new kind of test.

    Medium impactLow effort First result in 2 weeks Product Marketing

    First action

    Fix the typo and add the line today.

    How to measure it

    Insurance-page conversion

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Fix the typo

      "Full access".

      Product Marketing 10 minutes

    2. 2

      Write the line

      One sentence under $99.

      Product Marketing 1 hour

    3. 3

      Add HSA/FSA badges

      Both cards.

      Product Marketing 1 hour

    4. 4

      Copy to referral page

      Same wording.

      Product Marketing 1 hour

    5. 5

      Link the list

      To the coverage-day form.

      Lifecycle Marketing Manager 1 hour

    6. 6

      Measure

      Click-through to order.

      Lifecycle Marketing Manager 1 month

    First result
    2 weeks
    Cost
    $0
    Owner
    Product Marketing

    Smallest test

    Ship the line and compare a month of conversion.

    Why it works

    Put a one-line answer under the $99 card ("covers the kit and mailing that plans don't pay for yet"), link to the coverage-day list, show HSA/FSA eligibility on both cards and correct the typo. Repeat the same line on the doctor-referral page.

    A clear reason for a price lowers drop-off more than a lower price, and typos on a medical pricing card cost trust.

    Risks and how to handle them

    • Over-explaining

      Keep it to one line; details stay in the FAQ.

    Evidence

    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source
    • Your websiteDoctor-referral landing page: "You Have Been Referred for an At-Home Cervical Cancer Screening", $99 with insurance or $249 self-pay, a two-minute OBGYN video, "TIME Best Invention" 2025, kit "arrives in 3-5 days", and "The Teal Wand requires a prescription" after a short virtual visit.Source
  • 04

    Teal shows 4.95 from 1,954 reviews on its own site, and the Head of Brand is measured on trust and branded search. A woman deciding about a new medical device often searches "Teal Health reviews" and trusts independent platforms more than a company page.

    High impactLow effort First result in 1 month Head of Brand

    First action

    Search "Teal Health reviews" and note what shows on page one.

    How to measure it

    Independent reviews

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Check page one

      What women see today.

      Head of Brand 1 day

    2. 2

      Pick platforms

      Google plus one independent site.

      Head of Brand 2 days

    3. 3

      Add the ask

      After results, with privacy guidance.

      Lifecycle Marketing Manager 1 week

    4. 4

      Mark up the page

      Review structured data.

      Head of Engineering 1 day

    5. 5

      Reply to reviews

      Within two days, no health details.

      Patient Support ongoing

    6. 6

      Track

      Count, rating and branded click-through.

      Head of Brand monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Brand

    Smallest test

    Send the ask to 200 recent patients.

    Why it works

    After results are delivered, ask satisfied patients to leave a review on Google and one independent review platform, with no incentive and no health details required. Mark up the on-site page with review structured data and reply to every independent review.

    Independent reviews carry trust into search results and AI answers, where the brand team wants Teal to own the category.

    Risks and how to handle them

    • Health details in public reviews

      Reply without confirming anyone is a patient.

    Evidence

    • Your websiteReviews page: "4.95 · 1,954 reviews", filtered by Comfort & Care, Convenience and Empowerment; one reviewer writes "the reminders sent by Teal were beneficial and appreciated", another "Otherwise, I would've skipped an exam for yet another year."Source
    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
    • Your websiteHomepage: "Skip the speculum. Screen for cervical cancer at home."; "Rated 4.95/5"; "WORKS WITH MOST INSURANCE PLANS"; a side-by-side table with in-clinic screening (~15 minutes vs ~45+, "No time off work"); "People 25-65 year olds, with a cervix, should screen routinely"; testimonials from women aged 38, 41 and 59.Source
  • 05

    Teal already offers a "friendly nudge when its time to screen" every three years and invites women to share with loved ones, and reviewers say the reminders helped. The lifecycle hire owns repeat screening and long journeys "over months to years".

    High impactLow effort First result in 1 month Lifecycle Marketing Manager

    First action

    Count reminder sign-ups and how many have a due date stored.

    How to measure it

    Repeat-screen order rate

    Now
    –
    Target
    50% of due patients
    By
    3 years

    Steps

    1. 1

      Store due dates

      From results and sign-ups.

      Lifecycle Marketing Manager 1 week

    2. 2

      Write the journey

      Four messages over three years.

      Lifecycle Marketing Manager 1 week

    3. 3

      Add share links

      Tracked per patient.

      Lifecycle Marketing Manager 2 days

    4. 4

      Consent check

      Marketing vs care messages.

      Compliance 2 days

    5. 5

      Launch

      All new results.

      Lifecycle Marketing Manager 1 day

    6. 6

      Measure

      Opens, shares, orders.

      Lifecycle Marketing Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Send the share link with the next 500 normal results.

    Why it works

    Connect reminder sign-ups and completed patients to a dated journey: confirmation, a yearly health note, a 60-day "you're due soon" message with the current price for their plan, and a share link for a sister, friend or mother that tracks orders.

    Repeat screening is Teal's cheapest order, and a share at the moment of a clear result is its most credible referral.

    Risks and how to handle them

    • Long gaps lose contact

      Ask for a phone number and re-confirm yearly.

    Evidence

    • Your websiteScreening reminder page: "At-home cervical cancer screening is recommended every three years for most people 25-65. We'll send you a friendly nudge when its time to screen", plus "Share with your loved ones".Source
    • Your websiteReviews page: "4.95 · 1,954 reviews", filtered by Comfort & Care, Convenience and Empowerment; one reviewer writes "the reminders sent by Teal were beneficial and appreciated", another "Otherwise, I would've skipped an exam for yet another year."Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
    • Your websiteTeal vs In-Clinic page: "86% say they will stay up-to-date, with Teal"; "94% prefer self-collection"; "20M+ U.S. women of screening age, are behind on their cervical cancer screening"; "98% reported the screening process with Teal was painless".Source
  • 06

    Samples must be mailed by USPS within 24 hours, so Teal tells women to avoid Sundays and holidays or schedule a USPS pickup. Kit return is a named target for the lifecycle hire, and a sample collected on a Saturday night is at risk.

    High impactLow effort First result in 1 month Lifecycle Marketing Manager

    First action

    Pull kit-return rate and lost samples by collection weekday.

    How to measure it

    Kits returned within 14 days

    Now
    –
    Target
    +8 points
    By
    1 quarter

    Steps

    1. 1

      Baseline

      Return and rejection by weekday.

      Lifecycle Marketing Manager 2 days

    2. 2

      Ask the plan

      Collection day in a text.

      Lifecycle Marketing Manager 2 days

    3. 3

      Evening reminder

      With the pickup link.

      Lifecycle Marketing Manager 2 days

    4. 4

      Holiday rules

      Skip USPS closed days.

      Lifecycle Marketing Manager 1 day

    5. 5

      Next-day check

      "Mailed it?" with help.

      Lifecycle Marketing Manager 1 day

    6. 6

      Measure

      Return and rejection rates.

      Lifecycle Marketing Manager weekly

    First result
    1 month
    Cost
    SMS costs
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Run it for one week of deliveries.

    Why it works

    Ask on delivery which day she plans to collect, then send a reminder the evening before with a one-tap USPS pickup link, skip suggestions for Sundays and holidays, and a "mailed it?" check the next day. Track return rate and lost samples by collection weekday.

    Small timing help removes the most common practical failure in a mail-in test and saves a second kit.

    Risks and how to handle them

    • Too many texts

      Cap at three per kit.

    Evidence

    • Your websiteKit instructions page (/get-started): a "Para hablantes de español" block links to Spanish instruction and product-information PDFs, but there is no Spanish page to learn about, check coverage for or order the Teal Wand. Samples must be mailed by USPS "within 24 hours", so women should avoid Sundays and holidays or schedule a USPS pickup; results arrive in the portal "about one week" later.Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source

This quarter 11

The core plays for the next three months.

  • 07

    The Series A release says Teal is expanding "direct-purchase options for individuals and organizations" and employer partnerships, but /for-partners puts providers, plans and employers on one page with an email address, and there is no employer-specific page.

    High impactMedium effort First result in 1 quarter VP

    First action

    List ten employers to approach and draft the price.

    How to measure it

    Employer pilots

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Set the offer

      Price and minimums.

      VP, Commercial 2 weeks

    2. 2

      Build the page

      Offer, proof, booking form.

      Product Marketing 2 weeks

    3. 3

      Make the launch kit

      Emails, posters, deck.

      Product Marketing 2 weeks

    4. 4

      Find pilots

      Ten employers.

      VP, Commercial 1 month

    5. 5

      Run launches

      Lunch-and-learns.

      Product Marketing 1 quarter

    6. 6

      Report

      Uptake per employer.

      VP, Commercial monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    VP, Commercial

    Smallest test

    Sign one employer and run one launch.

    Why it works

    Build /for-employers with a per-employee price, a launch kit (emails, posters, a lunch-and-learn deck), an HR-facing explanation of 2027 coverage and a booking form. Pilot with a few employers with large female workforces.

    Employers buy benefits to show care and reduce lost work time, and Teal's "no time off work" pitch is made for them.

    Risks and how to handle them

    • Privacy worries

      Employers see only aggregate uptake.

    Evidence

    • Your websiteSeries A announcement (September 22, 2026): $22 million led by .406 Ventures, $45 million raised in total, "ahead of January 2027 federal guidelines that will require most health plans to cover self-collection for cervical cancer screening"; growth through "payor, health system, employer, provider, and brand partnerships" and "expanding direct-purchase options for individuals and organizations"; "59% of women who choose Teal are underscreened"; 17 peer-reviewed papers and presentations.Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
    • Your websiteSitemap (192 URLs, read October 23, 2026): 58 blog posts, 51 news items, 28 research pages, 12 medical-team profiles, life-stage pages (first-time screener, perimenopause and menopause, trauma and vaginismus, all bodies), a doctor-referral landing page and one /for-partners page covering providers, health systems, plans and employers together. There are no Spanish pages, no state pages, no employer-specific page and no page per insurer.Source
    • Your websiteHomepage: "Skip the speculum. Screen for cervical cancer at home."; "Rated 4.95/5"; "WORKS WITH MOST INSURANCE PLANS"; a side-by-side table with in-clinic screening (~15 minutes vs ~45+, "No time off work"); "People 25-65 year olds, with a cervix, should screen routinely"; testimonials from women aged 38, 41 and 59.Source
  • 08

    The new partnerships director must get systems to "roll out at scale, not just go live" by securing outreach authorization; point-of-care ordering alone is small. The partner page shows a provider booklet and a patient one-pager, but no outreach package.

    High impactHigh effort First result in 2 quarters Director

    First action

    Write the 90-day outreach plan from one existing partner.

    How to measure it

    Kits per account in month 3

    Now
    –
    Target
    3x point-of-care baseline
    By
    2 quarters

    Steps

    1. 1

      Draft agreement

      Outreach authorization template.

      Director, Health Systems Partnerships 1 month

    2. 2

      Brand templates

      Letters, texts, emails.

      Lifecycle Marketing Manager 1 month

    3. 3

      List guide

      Overdue-patient queries.

      Director, Health Systems Partnerships 2 weeks

    4. 4

      Dashboard

      Sent, returned, abnormal follow-up.

      VP, Product 1 month

    5. 5

      Pilot

      One system.

      Director, Health Systems Partnerships 1 quarter

    6. 6

      Publish results

      Case study.

      Product Marketing 1 month

    First result
    2 quarters
    Cost
    Product and legal time
    Owner
    Director, Health Systems Partnerships

    Smallest test

    Run one outreach wave to 1,000 overdue patients at a partner.

    Why it works

    Package outreach: a template authorization agreement, patient letters and texts in the system's brand, a list-building guide for overdue patients, a dashboard of kits sent, returned and abnormal follow-ups, and a 90-day launch plan.

    The fastest way to grow volume per account is a ready outreach campaign, not more clinician education.

    Risks and how to handle them

    • Long legal reviews

      Start from a pre-approved template.

    Evidence

    • HiringDirector, Health Systems Partnerships (posted September 22, 2026): "With coverage for self-collected cervical cancer screening imminent, the opportunity is significant and immediate"; closes health system and large provider network accounts and drives them "to roll out at scale, not just go live", "securing outreach authorization and using population health outreach to grow screening volume well beyond what point-of-care ordering generates on its own".Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
  • 09

    The partner page tells plans to "Improve HEDIS scores" and that "1 in 4 women are overdue", and from 2027 plans must cover self-collection. A plan quality team needs a number, not a claim.

    High impactMedium effort First result in 1 quarter VP

    First action

    Agree the uptake and return assumptions from Teal data.

    How to measure it

    Health-plan meetings

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Set assumptions

      From partner results.

      Principal, Revenue Strategy & Operations 2 weeks

    2. 2

      Design

      Four inputs, one answer.

      Product Marketing 1 week

    3. 3

      Build

      On the partner page.

      Head of Engineering 2 weeks

    4. 4

      Report template

      Detailed output.

      Product Marketing 1 week

    5. 5

      Promote

      To quality leaders.

      VP, Commercial ongoing

    6. 6

      Track

      Meetings and deals.

      VP, Commercial monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    VP, Commercial

    Smallest test

    Use a spreadsheet version in the next five plan calls.

    Why it works

    Build a short calculator: members aged 30-65, current screening rate, expected Teal uptake and return rate, giving gap closures and quality-measure impact. Gate the detailed report behind a meeting request.

    Quality teams buy on measured gap closure, and a calculator turns a general page into a sales conversation.

    Risks and how to handle them

    • Over-promising uptake

      Show ranges from real programs.

    Evidence

    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
    • Industry researchUpdated HRSA women's preventive services guidelines, approved December 29, 2025, add "Self-collected cervical cancer screening for women aged 30 to 65 years with average risk" to the services non-grandfathered plans must cover without cost-sharing "for plan years beginning on or after December 29, 2026", so each plan starts covering at its own renewal date.Source
    • Your websiteTeal vs In-Clinic page: "86% say they will stay up-to-date, with Teal"; "94% prefer self-collection"; "20M+ U.S. women of screening age, are behind on their cervical cancer screening"; "98% reported the screening process with Teal was painless".Source
  • 10

    Teal verifies coverage "before your visit" and the RCM lead will flag patients better served by self-pay at intake, using Stedi eligibility checks. Uncertainty about price between ordering and the visit is a drop-off point.

    High impactMedium effort First result in 1 quarter Senior Manager

    First action

    Measure drop-off between insurance entry and the visit.

    How to measure it

    Intake-to-visit completion

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Map drop-off

      Insurance entry to visit.

      Lifecycle Marketing Manager 1 week

    2. 2

      Real-time check

      Eligibility at entry.

      Head of Engineering 1 month

    3. 3

      Price display

      Per result type.

      VP, Product 2 weeks

    4. 4

      Self-pay rule

      From denial patterns.

      Senior Manager, Revenue Cycle Management 2 weeks

    5. 5

      Human fallback

      Unclear cases.

      Patient Support 1 week

    6. 6

      Measure

      Completion and denials.

      Senior Manager, Revenue Cycle Management monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Manager, Revenue Cycle Management

    Smallest test

    Show the instant answer to 20% of new orders.

    Why it works

    Run the eligibility check as soon as she enters her insurance, show "$99 with your plan" or "self-pay $249 recommended" instantly, and send unclear cases to a person. Feed denial patterns back into the rule.

    An instant answer keeps momentum and stops claims that will deny from being sent.

    Risks and how to handle them

    • Wrong answers from eligibility data

      Say "estimated" and confirm before charging.

    Evidence

    • HiringSenior Manager, Revenue Cycle Management (posted September 22, 2026): will "Track how each insurer is implementing the cervical cancer testing 2027 coverage requirement and where their published policy or claims setup falls short of it", own denial rate, clean claim rate and cash "by insurer, by state, and by month", and "Flag which patients are better served by routing to self-pay at intake"; systems are Healthie, Candid Health, Stedi (eligibility checks) and Medallion.Source
    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source
    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
  • 11

    Women will search whether their insurer covers at-home cervical screening as plans renew in 2027. Teal's RCM lead will know each insurer's real status, but the site has no page per insurer.

    High impactMedium effort First result in 1 quarter Senior Manager

    First action

    Write the page for the first in-network insurer.

    How to measure it

    Insurer-page sign-ups

    Now
    –
    Target
    1,000 a month
    By
    3 quarters

    Steps

    1. 1

      Pick insurers

      Five in-network plus top regional plans.

      Senior Manager, Revenue Cycle Management 1 week

    2. 2

      Write pages

      Status, price, change in 2027.

      Product Marketing 2 weeks

    3. 3

      Legal review

      Accuracy and wording.

      Legal 1 week

    4. 4

      Publish

      Linked from the insurance page.

      Head of Engineering 1 day

    5. 5

      Update

      When claims pay.

      Senior Manager, Revenue Cycle Management monthly

    6. 6

      Measure

      Visits and sign-ups.

      Lifecycle Marketing Manager monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Senior Manager, Revenue Cycle Management

    Smallest test

    Publish one insurer page and watch Search Console.

    Why it works

    Publish a page per major insurer: current status with Teal, what changes in 2027, what she pays today, and a sign-up for the coverage-day list. Update each page when claims start paying.

    Insurer-plus-screening searches are high intent and few sites will have accurate answers.

    Risks and how to handle them

    • Stale status

      Date every page and review monthly.

    Evidence

    • HiringSenior Manager, Revenue Cycle Management (posted September 22, 2026): will "Track how each insurer is implementing the cervical cancer testing 2027 coverage requirement and where their published policy or claims setup falls short of it", own denial rate, clean claim rate and cash "by insurer, by state, and by month", and "Flag which patients are better served by routing to self-pay at intake"; systems are Healthie, Candid Health, Stedi (eligibility checks) and Medallion.Source
    • Industry researchUpdated HRSA women's preventive services guidelines, approved December 29, 2025, add "Self-collected cervical cancer screening for women aged 30 to 65 years with average risk" to the services non-grandfathered plans must cover without cost-sharing "for plan years beginning on or after December 29, 2026", so each plan starts covering at its own renewal date.Source
    • Your websiteSitemap (192 URLs, read October 23, 2026): 58 blog posts, 51 news items, 28 research pages, 12 medical-team profiles, life-stage pages (first-time screener, perimenopause and menopause, trauma and vaginismus, all bodies), a doctor-referral landing page and one /for-partners page covering providers, health systems, plans and employers together. There are no Spanish pages, no state pages, no employer-specific page and no page per insurer.Source
    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source
  • 12

    The lifecycle hire owns "abnormal follow-up adherence", and Teal promises to navigate HPV-positive patients to colposcopy or a Pap. Follow-up is where screening saves lives and where partners judge the program.

    High impactMedium effort First result in 1 quarter Lifecycle Marketing Manager

    First action

    Measure today's time from positive result to booked follow-up.

    How to measure it

    Follow-up visits completed in 90 days

    Now
    –
    Target
    85%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Time to booked visit.

      Medical Director 1 week

    2. 2

      Design journey

      By HPV type.

      Lifecycle Marketing Manager 2 weeks

    3. 3

      Booking help

      Navigator calls.

      Care Coordination ongoing

    4. 4

      Reminders

      Until booked.

      Lifecycle Marketing Manager 2 weeks

    5. 5

      Confirm

      Visit happened.

      Care Coordination ongoing

    6. 6

      Report

      To partners.

      Director, Health Systems Partnerships monthly

    First result
    1 quarter
    Cost
    Navigator time
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Call every positive result from one month personally.

    Why it works

    Set a follow-up journey by result type: provider message, a booking help call within days, reminders until the in-person visit is booked, and a check that it happened. Report adherence to partners.

    High follow-up rates are the clinical proof that wins health systems and plans.

    Risks and how to handle them

    • Anxiety from automated messages

      Clinical messages from a named provider.

    Evidence

    • HiringLifecycle Marketing Manager (posted September 25, 2026): owns "the full patient funnel, from lead conversion and appointment attendance to kit return, abnormal follow-up adherence, and repeat screening engagement" across "email, SMS, portal chat, portal reminders, direct mail, voice AI and ringless voicemail", with "structured testing programs" and HIPAA- and TCPA-compliant consent handling; journeys "play out over months to years, with dormancy windows, re-engagement after gaps".Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
    • Your websiteKit instructions page (/get-started): a "Para hablantes de español" block links to Spanish instruction and product-information PDFs, but there is no Spanish page to learn about, check coverage for or order the Teal Wand. Samples must be mailed by USPS "within 24 hours", so women should avoid Sundays and holidays or schedule a USPS pickup; results arrive in the portal "about one week" later.Source
  • 13

    The Head of Brand owns creators and trust through "customers, creators", and Teal's reviews read like ready scripts: first-timers, busy mothers, women in their 50s and 60s.

    High impactMedium effort First result in 1 quarter Head of Brand

    First action

    Shortlist creators for the four life-stage pages.

    How to measure it

    Creator-link orders

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Shortlist

      By life stage.

      Head of Brand 2 weeks

    2. 2

      Brief

      What to say and not say.

      Head of Brand 1 week

    3. 3

      Medical review

      Every script.

      Medical Director ongoing

    4. 4

      Publish

      Staggered.

      Head of Brand 1 quarter

    5. 5

      Reuse

      As paid ads.

      Head of Brand ongoing

    6. 6

      Measure

      Orders and branded search.

      Head of Brand monthly

    First result
    1 quarter
    Cost
    Creator fees
    Owner
    Head of Brand

    Smallest test

    Run three creators for a month.

    Why it works

    Recruit 20 creators who are due or overdue to screen with Teal on camera, matched to the life-stage pages, with medical review of claims and a tracked link to each page.

    A real first screening on camera answers "does it hurt?" better than any ad.

    Risks and how to handle them

    • Medical claims

      Approved script lines only.

    Evidence

    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
    • Your websiteReviews page: "4.95 · 1,954 reviews", filtered by Comfort & Care, Convenience and Empowerment; one reviewer writes "the reminders sent by Teal were beneficial and appreciated", another "Otherwise, I would've skipped an exam for yet another year."Source
    • Your websiteSitemap (192 URLs, read October 23, 2026): 58 blog posts, 51 news items, 28 research pages, 12 medical-team profiles, life-stage pages (first-time screener, perimenopause and menopause, trauma and vaginismus, all bodies), a doctor-referral landing page and one /for-partners page covering providers, health systems, plans and employers together. There are no Spanish pages, no state pages, no employer-specific page and no page per insurer.Source
  • 14

    Teal has pages for first-time screeners, perimenopause and menopause, trauma and vaginismus, and all bodies. Each is a different reason to choose speculum-free screening.

    Medium impactMedium effort First result in 1 month Head of Brand

    First action

    Write one ad per life-stage page.

    How to measure it

    Best-page cost per order

    Now
    –
    Target
    -25%
    By
    1 quarter

    Steps

    1. 1

      Write ads

      One per page.

      Head of Brand 1 week

    2. 2

      Set audiences

      By life stage.

      Growth Marketing 1 week

    3. 3

      Launch

      Small budgets.

      Growth Marketing 1 week

    4. 4

      Compare

      Cost per order.

      Growth Marketing 1 month

    5. 5

      Scale

      Best two.

      Growth Marketing ongoing

    6. 6

      Update pages

      Winning messages.

      Product Marketing monthly

    First result
    1 month
    Cost
    Test budget
    Owner
    Head of Brand

    Smallest test

    Test the trauma and menopause pages first.

    Why it works

    Run a small search, social and creator test for each page with its own message and audience, and move budget to the best cost per order.

    Women with a specific reason to avoid the speculum convert faster when the page speaks to that reason.

    Risks and how to handle them

    • Sensitive targeting

      Use context and creators rather than health targeting.

    Evidence

    • Your websiteSitemap (192 URLs, read October 23, 2026): 58 blog posts, 51 news items, 28 research pages, 12 medical-team profiles, life-stage pages (first-time screener, perimenopause and menopause, trauma and vaginismus, all bodies), a doctor-referral landing page and one /for-partners page covering providers, health systems, plans and employers together. There are no Spanish pages, no state pages, no employer-specific page and no page per insurer.Source
    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
    • Your websiteTeal vs In-Clinic page: "86% say they will stay up-to-date, with Teal"; "94% prefer self-collection"; "20M+ U.S. women of screening age, are behind on their cervical cancer screening"; "98% reported the screening process with Teal was painless".Source
  • 15

    The Head of Brand is measured on branded search and share of voice as "competition enters". Without a baseline now, the 2027 spending will have nothing to compare against.

    Medium impactMedium effort First result in 1 month Head of Brand

    First action

    List ten category questions and run them today.

    How to measure it

    Category share of voice

    Now
    –
    Target
    50%
    By
    4 quarters

    Steps

    1. 1

      Pick terms

      Brand and category.

      Head of Brand 2 days

    2. 2

      Pick questions

      Ten for AI assistants.

      Head of Brand 1 day

    3. 3

      Record

      Monthly.

      Head of Brand monthly

    4. 4

      Press share

      Mentions vs others.

      Communications monthly

    5. 5

      Report

      Dashboard.

      Head of Brand monthly

    6. 6

      Act

      Content where Teal is missing.

      Product Marketing ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Brand

    Smallest test

    Run the ten questions and save the answers.

    Why it works

    Record branded and category search volume ("at-home cervical cancer screening", "at-home pap"), AI-assistant answers to ten category questions, and press share each month from now.

    A baseline taken before the market moves is the only way to prove what brand spend did.

    Risks and how to handle them

    • Noisy data

      Watch trends, not single months.

    Evidence

    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
    • Your websiteSeries A announcement (September 22, 2026): $22 million led by .406 Ventures, $45 million raised in total, "ahead of January 2027 federal guidelines that will require most health plans to cover self-collection for cervical cancer screening"; growth through "payor, health system, employer, provider, and brand partnerships" and "expanding direct-purchase options for individuals and organizations"; "59% of women who choose Teal are underscreened"; 17 peer-reviewed papers and presentations.Source
  • 16

    Real visitors pass Core Web Vitals, but in Google's slower phone test the main image takes 8 seconds and 983 KB of the 1,077 KB page is third-party code, with 2.6 seconds of render-blocking. Paid and creator traffic often arrives on weaker connections.

    Medium impactLow effort First result in 1 month Head of Engineering

    First action

    List every tag and who uses it.

    How to measure it

    Mobile LCP in the lab

    Now
    –
    Target
    Under 4 s
    By
    1 month

    Steps

    1. 1

      List tags

      Owner per tool.

      Head of Engineering 2 days

    2. 2

      Defer

      Non-essential tags.

      Head of Engineering 2 days

    3. 3

      Preload hero

      Main image.

      Head of Engineering 1 day

    4. 4

      Remove unused

      JavaScript and CSS.

      Head of Engineering 1 week

    5. 5

      Retest

      PageSpeed.

      Head of Engineering 1 day

    6. 6

      Watch conversion

      Paid traffic.

      Growth Marketing 1 month

    First result
    1 month
    Cost
    Engineering time
    Owner
    Head of Engineering

    Smallest test

    Defer one tag and retest.

    Why it works

    Defer non-essential tags, load analytics after the hero, preload the hero image and drop unused scripts. Check each tool is still used by an owner.

    Faster first paint lifts conversion from cold traffic, and fewer tools makes privacy reviews easier.

    Risks and how to handle them

    • Breaking tracking

      Test each change in preview.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 64/100 (desktop 89); in the lab the main image appears after 8.0 s, but real visitors pass Core Web Vitals (field LCP 1.4 s, INP 113 ms). Fixes: render-blocking requests (about 2.6 s), 276 KB of unused JavaScript; 983 KB of the 1,077 KB page is third-party code.Source
  • 17

    Teal's YouTube channel has about 4.1 million views but around 126 subscribers: people watch the instruction and explainer videos, then leave with no way back.

    Medium impactLow effort First result in 1 quarter Head of Brand

    First action

    Add links to the ten most viewed videos.

    How to measure it

    YouTube-sourced sign-ups

    Now
    –
    Target
    1,000
    By
    2 quarters

    Steps

    1. 1

      Rank videos

      By views.

      Head of Brand 1 day

    2. 2

      Add links

      Pinned comments and descriptions.

      Head of Brand 1 day

    3. 3

      End screens

      Reminder sign-up.

      Head of Brand 1 week

    4. 4

      Q&A series

      From reviews.

      Head of Brand 1 quarter

    5. 5

      Track

      UTM sign-ups.

      Lifecycle Marketing Manager monthly

    6. 6

      Review

      Keep or stop.

      Head of Brand 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Brand

    Smallest test

    Link the top ten videos this week.

    Why it works

    Add a pinned link and end screen to the screening reminder and coverage-day list on every video, and a short series answering common questions from reviews.

    Viewers are researching a decision; a reminder captures them for when they are due.

    Risks and how to handle them

    • Low view-to-click

      Test link wording.

    Evidence

    • Your channelsYouTube @tealhealth: 36 videos and about 4.1 million views, but about 126 subscribers.Source
    • Your websiteScreening reminder page: "At-home cervical cancer screening is recommended every three years for most people 25-65. We'll send you a friendly nudge when its time to screen", plus "Share with your loved ones".Source
    • Your websiteReviews page: "4.95 · 1,954 reviews", filtered by Comfort & Care, Convenience and Empowerment; one reviewer writes "the reminders sent by Teal were beneficial and appreciated", another "Otherwise, I would've skipped an exam for yet another year."Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    Teal says 59% of women who choose it are underscreened, more than 20 million women are behind, and it has 17 peer-reviewed papers. No one else sees the reasons women skip from this angle.

    High impactHigh effort First result in 3 quarters VP

    First action

    Pick ten questions for the eligibility form.

    How to measure it

    Report coverage

    Now
    –
    Target
    50 articles
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten.

      VP, Marketing & Communications 2 weeks

    2. 2

      Collect

      From intake.

      Lifecycle Marketing Manager 2 quarters

    3. 3

      Privacy review

      Aggregates only.

      Compliance 1 month

    4. 4

      Analyze

      With research team.

      Medical Director 1 month

    5. 5

      Launch

      Press and partners.

      VP, Marketing & Communications 1 month

    6. 6

      Repeat

      Yearly.

      VP, Marketing & Communications yearly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    VP, Marketing & Communications

    Smallest test

    Publish one chart from current data.

    Why it works

    Publish a yearly report: reasons for skipping, time since last screen, life stage, comfort, follow-up rates, aggregated and privacy reviewed. Launch it with press and partners.

    Original data earns earned media and positions Teal as the category authority the brand team wants.

    Risks and how to handle them

    • Privacy

      Suppress small groups.

    Evidence

    • Your websiteSeries A announcement (September 22, 2026): $22 million led by .406 Ventures, $45 million raised in total, "ahead of January 2027 federal guidelines that will require most health plans to cover self-collection for cervical cancer screening"; growth through "payor, health system, employer, provider, and brand partnerships" and "expanding direct-purchase options for individuals and organizations"; "59% of women who choose Teal are underscreened"; 17 peer-reviewed papers and presentations.Source
    • Your websiteTeal vs In-Clinic page: "86% say they will stay up-to-date, with Teal"; "94% prefer self-collection"; "20M+ U.S. women of screening age, are behind on their cervical cancer screening"; "98% reported the screening process with Teal was painless".Source
    • HiringHead of Brand (posted September 23, 2026): "making Teal synonymous with at-home cervical cancer screening and ensuring the category we created is one we continue to lead" as "competition enters"; owns channels from connected TV, audio and creators to OOH and experiential, and KPIs across "awareness, consideration, trust, preference, branded search, direct and organic traffic, share of voice, brand lift"; builds trust through "clinical evidence, experts, customers, creators, partners, earned media".Source
  • 19

    Teal cannot serve Medicaid, Medicare or Medi-Cal patients today, even as self-pay. The women least likely to be up to date are often on those programs, and plans covering them are judged on screening rates.

    High impactHigh effort First result in 4 quarters VP

    First action

    Shortlist three states and their largest managed-care plans.

    How to measure it

    Pilot screenings

    Now
    –
    Target
    2,000
    By
    4 quarters

    Steps

    1. 1

      Pick a state

      Rules and plan interest.

      VP, Commercial 1 month

    2. 2

      Enrollment

      Providers and billing.

      Senior Manager, Revenue Cycle Management 1 quarter

    3. 3

      Plan agreement

      Pilot terms.

      VP, Commercial 1 quarter

    4. 4

      Outreach

      Overdue members.

      Lifecycle Marketing Manager 1 quarter

    5. 5

      Measure

      Screening and follow-up.

      Director, Health Systems Partnerships monthly

    6. 6

      Expand

      Next states.

      VP, Commercial 2 quarters

    First result
    4 quarters
    Cost
    Enrollment and pilot costs
    Owner
    VP, Commercial

    Smallest test

    Meet one managed-care plan quality team.

    Why it works

    Pick one state and one Medicaid managed-care plan, agree a pilot for overdue members, complete enrollment and set the outreach. Use the results to open more states.

    It opens the largest underscreened population and gives the mission its strongest proof.

    Risks and how to handle them

    • Slow enrollment

      Start with one state.

    Evidence

    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
    • HiringDirector, Health Systems Partnerships (posted September 22, 2026): "With coverage for self-collected cervical cancer screening imminent, the opportunity is significant and immediate"; closes health system and large provider network accounts and drives them "to roll out at scale, not just go live", "securing outreach authorization and using population health outreach to grow screening volume well beyond what point-of-care ordering generates on its own".Source
  • 20

    Screening repeats every three years for most women, and 86% say Teal helps them stay up to date. Each repeat order today is a new sale.

    Medium impactHigh effort First result in 4 quarters VP

    First action

    Survey 300 patients on interest.

    How to measure it

    Members

    Now
    –
    Target
    20% of patients
    By
    4 quarters

    Steps

    1. 1

      Survey

      Interest and price.

      Lifecycle Marketing Manager 2 weeks

    2. 2

      Design

      Terms and billing.

      VP, Product 1 month

    3. 3

      Billing rules

      Insurance and HSA.

      Senior Manager, Revenue Cycle Management 1 month

    4. 4

      Build

      Auto-ship at due date.

      Head of Engineering 1 quarter

    5. 5

      Launch

      At results.

      Lifecycle Marketing Manager 1 month

    6. 6

      Measure

      Retention.

      Lifecycle Marketing Manager quarterly

    First result
    4 quarters
    Cost
    Product time
    Owner
    VP, Product

    Smallest test

    Offer pre-registration for the next kit to normal results.

    Why it works

    Offer an opt-in membership: the next kit ships automatically when due, with visit, results and follow-up included, billed to insurance or HSA/FSA where possible.

    Turning repeat screening into a default keeps women up to date and makes revenue predictable.

    Risks and how to handle them

    • Clinical eligibility changes

      A short check before each kit ships.

    Evidence

    • Your websiteTeal vs In-Clinic page: "86% say they will stay up-to-date, with Teal"; "94% prefer self-collection"; "20M+ U.S. women of screening age, are behind on their cervical cancer screening"; "98% reported the screening process with Teal was painless".Source
    • Your websiteScreening reminder page: "At-home cervical cancer screening is recommended every three years for most people 25-65. We'll send you a friendly nudge when its time to screen", plus "Share with your loved ones".Source
    • Your websiteInsurance & Coverage page: $99 "With most insurance" (in-network with Aetna, Anthem, Blue Cross Blue Shield, Cigna and United Healthcare) or $249 cash pay, HSA/FSA and superbills; "some insurance plans don't cover the full cost of at-home screening yet"; "The $99 is not a copay"; Medicaid, Medicare and Medi-Cal patients cannot be served "at this time". The page does not mention the 2027 coverage requirement, has no way to be told when a plan starts covering the kit, and the cash card reads "Full acceess, same kit, same care".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 21

    Teal already has a doctor-referral landing page with prices and steps, and its release blames limited appointments for women falling behind. Practices with months-long waits lose patients who never rebook.

    Medium impactLow effort First result in 1 quarter Director

    First action

    Call ten practices with long new-patient waits.

    How to measure it

    Practice-referred orders

    Now
    –
    Target
    500 a month
    By
    3 quarters

    Steps

    1. 1

      Find practices

      Long waits.

      Director, Health Systems Partnerships 2 weeks

    2. 2

      Co-brand link

      Per practice.

      Head of Engineering 1 week

    3. 3

      QR cards

      Front desk.

      Product Marketing 1 week

    4. 4

      Results sharing

      Agreement.

      Director, Health Systems Partnerships 1 month

    5. 5

      Launch

      Ten practices.

      Director, Health Systems Partnerships 1 quarter

    6. 6

      Measure

      Orders per practice.

      Director, Health Systems Partnerships monthly

    First result
    1 quarter
    Cost
    Printing
    Owner
    Director, Health Systems Partnerships

    Smallest test

    Sign one practice.

    Why it works

    Offer practices a co-branded referral link and QR card for patients who can't get a slot, results shared back, and abnormal results sent to the practice.

    Practices keep their patients, women screen sooner, and Teal gets referrals without a health-system contract.

    Risks and how to handle them

    • Practices fear losing patients

      Results and follow-up go back to them.

    Evidence

    • Your websiteDoctor-referral landing page: "You Have Been Referred for an At-Home Cervical Cancer Screening", $99 with insurance or $249 self-pay, a two-minute OBGYN video, "TIME Best Invention" 2025, kit "arrives in 3-5 days", and "The Teal Wand requires a prescription" after a short virtual visit.Source
    • Your websiteSeries A announcement (September 22, 2026): $22 million led by .406 Ventures, $45 million raised in total, "ahead of January 2027 federal guidelines that will require most health plans to cover self-collection for cervical cancer screening"; growth through "payor, health system, employer, provider, and brand partnerships" and "expanding direct-purchase options for individuals and organizations"; "59% of women who choose Teal are underscreened"; 17 peer-reviewed papers and presentations.Source
    • Your websiteFor Partners page: "98 NPS and 99% CSAT"; for health plans and employers "Coverage was never the barrier, the exam is" and "Improve HEDIS scores and Quality Measures. 1 in 4 women are overdue"; providers "place the order" and Teal "navigates patients with an abnormal result back into your care"; downloads include a providers booklet and a patient one-pager; contact is an email address.Source
  • 22

    The reminder page already asks women to share with loved ones, and reviewers say they will tell everyone who needs one. Screening is a conversation women have with each other.

    Medium impactLow effort First result in 1 quarter Lifecycle Marketing Manager

    First action

    Design the invite message.

    How to measure it

    Invite orders

    Now
    –
    Target
    1,500
    By
    2 quarters

    Steps

    1. 1

      Write invite

      No health details.

      Lifecycle Marketing Manager 1 week

    2. 2

      Add to results

      Invite option.

      Lifecycle Marketing Manager 1 week

    3. 3

      Gift option

      Cash or HSA.

      VP, Product 1 month

    4. 4

      Campaign

      January awareness month.

      Head of Brand 1 month

    5. 5

      Track

      Invites to orders.

      Lifecycle Marketing Manager monthly

    6. 6

      Review

      Keep or stop.

      Lifecycle Marketing Manager 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Add the invite to normal results for a month.

    Why it works

    After a result, offer a personal invite (no health details) and a moment campaign around Cervical Health Awareness Month in January with gift-a-screening for HSA/FSA or cash.

    Peer invites carry trust that ads cannot, and gifting reaches women who would not search.

    Risks and how to handle them

    • Privacy

      Invites never mention results.

    Evidence

    • Your websiteScreening reminder page: "At-home cervical cancer screening is recommended every three years for most people 25-65. We'll send you a friendly nudge when its time to screen", plus "Share with your loved ones".Source
    • Your websiteHomepage: "Skip the speculum. Screen for cervical cancer at home."; "Rated 4.95/5"; "WORKS WITH MOST INSURANCE PLANS"; a side-by-side table with in-clinic screening (~15 minutes vs ~45+, "No time off work"); "People 25-65 year olds, with a cervix, should screen routinely"; testimonials from women aged 38, 41 and 59.Source
    • Your websiteReviews page: "4.95 · 1,954 reviews", filtered by Comfort & Care, Convenience and Empowerment; one reviewer writes "the reminders sent by Teal were beneficial and appreciated", another "Otherwise, I would've skipped an exam for yet another year."Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Teal Health did not commission, review or endorse it, and Programmable is not affiliated with Teal Health. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Teal Health runs its business.

Something wrong, or do you represent Teal Health? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Coverage-day list, pricing clarity, review asks, reminder and kit-return journeys; start the Spanish path.

  2. Days 31 to 6013 ideas

    Employer page, outreach kit, plan calculator, instant price, insurer pages, follow-up, creators, life-stage campaigns, brand baseline, speed and YouTube; the referral lane and invites.

  3. Days 61 to 903 ideas

    Start the big bets: the annual report, a Medicaid route and a screening membership.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value no speculum and no stirrups. The most cited problem: hard to get or fit in appointments.

  • Screening at home on her own schedule
  • Discomfort or past trauma with speculum exams
  • In their words: “skip the speculum”

Market

Competitive landscape

3 competitors compared: In-clinic screening (OB-GYN and primary care), In-clinic self-collection and Health-system mailed kits.

  • Gap to exploit: Spanish-language at-home screening
  • In-clinic screening (OB-GYN and primary care): Appointment waits
  • In-clinic self-collection: Still needs a visit

Hiring signals

Teal is hiring for the 2027 coverage wave.

  • Lifecycle Marketing Manager: Full patient funnel, kit return, repeat screening. Ideas 1, 5, 6, 12.
  • Head of Brand: Own the category; branded search and share of voice. Ideas 4, 13, 15.
  • Director, Health Systems Partnerships: Roll out at scale with population outreach. Ideas 8, 21.

From the team that wrote this playbook

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