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  • Plan
  • Roadmap
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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. gFiber
gFiber logo

growth playbook · Oct 26, 2026

gfiber.com (opens in a new tab)

gFiber growth playbook

Diagnosis

gFiber has the product and the reputation (a price unchanged since 2012, symmetrical multi-gig speeds, an uptime guarantee and a shelf of awards), and its hiring shows where growth is meant to come from: apartment buildings and property owners (a new Head of MDU Growth and an MDU and commercial marketing head), field sales in 13 markets, a Director of Brand for the post-rebrand story, and local PR across 19 states.

The site lags behind: the apartment finder covers 11 of 40 cities and lists no buildings in its HTML, search titles still say Google Fiber, the footer referral link serves only Webpass, comparison pages show old plans, and the homepage is slow on phones.

This playbook fixes those first, then builds property owner proof, lease-time distribution, measured field channels and a launch playbook for upgraded markets.

Growth Score

7/10

Biggest Opportunity

Win renters and property owners where they decide: indexable building pages, lease-time offers through property management tools and property owner proof, backed by the MDU hires now being made.

Biggest Risk

Cable incumbents and 5G home internet compete on price in every market, and the rebrand and combination with Astound can confuse customers about who gFiber is if the name and story are not consistent everywhere.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Make the apartment finder findable: a page for every gFiber building, in every market

    Export the list of connected buildings in one market and publish ten building pages as a test.

    High impact First result in 1 month
  2. 2

    Finish the rebrand where search results and AI assistants read it: titles, descriptions and structured data

    Rewrite the homepage title, description and Organization structured data.

    High impact First result in 1 month
  3. 3

    Bring the comparison pages back in line with the current plans before using them in new markets

    Replace the plan cards on the five comparison pages with the homepage component.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 8Fill-ins · 7Reconsider · 3
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The new Head of MDU Growth will own penetration in new and aged properties, and the MDU marketing lead will build lifecycle programs for residents. Renters choosing an apartment search "apartments with Google Fiber in [city]", but gFiber's answer is thin: apartment pages exist for only 11 of 40 live cities (Mesa, Omaha and Metro Las Vegas return 404), and even the Atlanta page sends search engines and AI assistants a search box and the line "This building does not have Google Fiber yet", with no building names and no building URLs.

    High impactMedium effort First result in 1 month Head of MDU Growth

    First action

    Export the list of connected buildings in one market and publish ten building pages as a test.

    How to measure it

    Orders that start on building pages

    Now
    –
    Target
    +30% MDU orders in test markets
    By
    90 days

    Steps

    1. 1

      Pull the building list

      Connected properties by market, with the fields renters need.

      Head of MDU Growth 3 days

    2. 2

      Design the template

      Building name, address, plans, move-in steps, unit check.

      Digital web team 1 week

    3. 3

      Render server-side

      Building lists in the HTML, one URL per building, in the sitemap.

      Digital web team 1 week

    4. 4

      Add missing markets

      Apartment pages for the 29 cities without one, door-to-door markets first.

      Head of MDU & Commercial Marketing 2 weeks

    5. 5

      Give properties a badge

      A listing badge and link for leasing offices and apartment sites.

      MDU Sales Executive 2 weeks

    6. 6

      Brief field teams

      Reps hand renters the building page link.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    7. 7

      Measure

      Orders and unit checks per building page.

      Growth analytics monthly

    First result
    1 month
    Cost
    Web team time
    Owner
    Head of MDU Growth

    Smallest test

    Publish ten building pages in Atlanta and compare their search traffic and orders with the search-box page for six weeks.

    Why it works

    Publish one indexable page per connected building (name, address, neighborhood, plans available, move-in steps, a "check this unit" button), list them on the city's apartment page in plain HTML, and add apartment pages for the 29 cities without one, starting with markets where door-to-door teams are hiring (Mesa, Omaha, Denver/Lakewood, West Des Moines). Offer property managers a "gFiber building" badge for their listings that links back to the building page.

    Renters decide on internet when they choose the apartment, months before an ISP can reach them by door-knocking. Building pages capture that search, give leasing offices something to link, and give the MDU team a measurable demand signal per property.

    Ready to use

    ChecklistBuilding page launch list

    [ ] One URL per connected building, in the sitemap
    [ ] Building name, address, neighborhood in the HTML
    [ ] Plans and move-in steps (prices can vary by address)
    [ ] "Check this unit" button with the address prefilled
    [ ] City apartment page lists every building in plain HTML
    [ ] Apartment pages for Mesa, Omaha, Metro Las Vegas, Denver/Lakewood first
    [ ] Leasing-office badge and link
    [ ] Orders tracked per building page

    Risks and how to handle them

    • Building data goes stale

      Generate pages from the live serviceability data, not by hand.

    • Property owners object to being listed

      List only properties with signed agreements and offer an opt-out.

    Evidence

    • HiringHead of MDU Growth (remote, posted October 16, 2026): oversees the MDU sales channel and will "Own MDU customer penetration growth, both for new and aged properties", run "commission plans and incentive programs that drive rep behavior in the field", and grow key partner relationships "in multiple metro areas". Preferred: experience with "property management tech stacks (e.g., Smart Apartment Data, RealPage)" and "Business-to-business-to-consumer (B2B2C) sales and/or marketing".Source
    • HiringHead of MDU & Commercial Marketing (remote, posted October 6, 2026): gFiber's "primary leader for brand, product and growth marketing" for multi-unit dwellings, multi-tenant buildings and commercial customers. The role will "design lifecycle marketing programs and promotional initiatives that increase penetration in MDU properties, enhance property owner partnerships and elevate the tenant and business customer experience", across MDU residents (B2C), property owners and small and medium businesses (B2B).Source
    • Your websiteApartment finder, checked October 23, 2026: the sitemap has apartment pages for 11 markets (Atlanta, Austin, Charlotte, Huntsville, Kansas City, Nashville, Orange County, Provo, Salt Lake City, San Antonio, The Triangle) out of the 40 live cities listed on the homepage; /cities/mesa/apartments/, /cities/omaha/apartments/ and /cities/metrolasvegas/apartments/ return 404. The Atlanta page ("Find an Apartment with Google Fiber in Atlanta, GA") serves a search box and the default text "This building does not have Google Fiber yet. Help bring Google Fiber to this building"; no building names are in the page HTML, and there are no per-building URLs in the sitemap.Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
  • 02

    gFiber announced its new name, and the page body uses it, but what search results, link previews and AI assistants read still says Google Fiber: the homepage title, meta description and structured data (which also names Alphabet as parent), the business page title, every city page title and the footer. The new Director of Brand is asked to set brand governance and an "LLM-geared GEO strategy".

    High impactLow effort First result in 1 month Director of Brand and Marketi…

    First action

    Rewrite the homepage title, description and Organization structured data.

    How to measure it

    AI and search results naming gFiber

    Now
    –
    Target
    80% of tested queries
    By
    90 days

    Steps

    1. 1

      List every surface

      Titles, descriptions, schema, footer, app store listings.

      Director of Brand and Marketing Strategy 1 day

    2. 2

      Agree the transition label

      "gFiber (formerly Google Fiber)" and when to drop it.

      Director of Brand and Marketing Strategy 1 day

    3. 3

      Update templates

      Homepage, city, business and comparison templates.

      Digital web team 3 days

    4. 4

      Fix structured data

      Name, alternateName, logo, sameAs, parent.

      Digital web team 1 day

    5. 5

      Baseline AI answers

      Ask assistants 20 standard questions and record the answers.

      Director of Brand and Marketing Strategy 1 day

    6. 6

      Re-test

      Same questions after recrawl.

      Director of Brand and Marketing Strategy monthly

    First result
    1 month
    Cost
    $0
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Change the homepage title and description today and watch Search Console click-through for two weeks.

    Why it works

    Use "gFiber (formerly Google Fiber)" in the homepage, city and business titles and descriptions for a transition period, update the Organization structured data (name, alternateName "Google Fiber", logo, sameAs to the renamed social profiles), and fix the footer labels. Keep "Google Fiber" as an alternate name so existing searches still match. Check how the main AI assistants describe the company before and after.

    Searchers and assistants learn the new name only where it appears in the places they read. A transition label keeps the search traffic from the old name while teaching the new one.

    Risks and how to handle them

    • Losing "Google Fiber" searches

      Keep the old name as alternateName and in the transition label.

    • The parent company changes after the Astound deal closes

      Update the parent field when the transaction completes.

    Evidence

    • Your websiteRebrand, checked October 23, 2026: the homepage blog teaser says "It's official! Google Fiber is now gFiber" (by the Chief Growth Officer), and the page body says gFiber; but the homepage title and link-preview title are "Google Fiber | Gigabit Fiber Optic Internet", the meta description says "Connect your home with Google Fiber", the structured data names the company "Google Fiber" with parent "Alphabet Inc.", the small business page title ends "| Google Fiber", city page titles start "Google Fiber High Speed Internet", and the footer says "Google Fiber cities". Only og:site_name says "GFiber".Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
    • News coverageGFiber and Stonepeak's Astound Broadband agreed in March 2026 to combine; Stonepeak will hold majority control and Alphabet a significant minority stake, GFiber's executive team led by CEO Dinni Jain will run the company, and the combined footprint is about 7.1 million locations (Astound: about 4.5 million passings in 13 states). The deal was reported as expected to close in the fourth quarter of 2026, pending approvals.Source
  • 03

    The Director of Brand will guide the team that writes "competitive claims". The gFiber vs Xfinity page, one of five comparison pages, still shows older plan cards: a 3 Gig card headed "Wi-Fi 7 Router Included" that then lists a Wi-Fi 6E router, and an 8 Gig card with a Wi-Fi 6E router and four LAN ports, where the homepage offers Wi-Fi 7 with a 10G port.

    Medium impactLow effort First result in 2 weeks Director of Brand and Marketi…

    First action

    Replace the plan cards on the five comparison pages with the homepage component.

    How to measure it

    Comparison-page availability checks

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Audit the five pages

      Every plan detail and claim.

      Director of Brand and Marketing Strategy 1 day

    2. 2

      Use one source

      Shared plan component for all pages.

      Digital web team 2 days

    3. 3

      Recheck claims

      Cost per Mbps and price history with sources.

      Legal 1 week

    4. 4

      Add dates

      "Last checked" and footnotes.

      Digital web team 1 hour

    5. 5

      Set reviews

      Quarterly, and after any plan change.

      Director of Brand and Marketing Strategy quarterly

    6. 6

      Measure

      Availability checks from each page.

      Growth analytics monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Fix the Xfinity page cards this week.

    Why it works

    Drive the plan cards on every comparison page from the same source as the homepage, recheck each claim (cost per Mbps, price history, equipment) with the legal and analytics team, add a "last checked" date and footnotes, and set a quarterly review.

    A comparison page is where a switcher checks the details. One mismatch makes every other claim on the page look doubtful.

    Risks and how to handle them

    • Rivals change prices

      Date every competitor figure and review quarterly.

    Evidence

    • Your websiteComparison pages: the sitemap has gfiber-vs-xfinity, -spectrum, -att, -metronet and -quantum, and none for Cox or for 5G home internet. The Xfinity page claims "Lowest cost per Mbps ($0.07)" against "($0.16)", but its plan cards are out of step with the homepage: the 3 Gig card is headed "gFiber Wi-Fi 7 Router Included" and then lists "gFiber Wi-Fi 6E Router with up to two extenders", and the 8 Gig card lists a "Multi-Gig Wi-Fi 6E Router with 4 multi-gig LAN ports", where the homepage offers a Wi-Fi 7 router "with a 10G and three multi-gig LAN ports".Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
  • 04

    gFiber's customers are its best salespeople (the homepage quotes them, and the brand wins satisfaction awards), but the footer's "Refer a friend" link opens a page for Webpass customers, and the old /refer-a-friend address shows a 404 page about Webpass. A fiber-to-the-home customer in Kansas City or Austin finds no way to refer a neighbor on the site.

    High impactLow effort First result in 1 month Customer Acquisition Manager…

    First action

    Redirect /refer-a-friend and check what referral offer fiber customers can claim today.

    How to measure it

    Referral share of new fiber orders

    Now
    –
    Target
    8%
    By
    2 quarters

    Steps

    1. 1

      Confirm the offer

      Reward and terms for fiber customers.

      Customer Acquisition Manager II, Multi-Channel Sales 3 days

    2. 2

      Publish the page

      Fiber referral page with terms.

      Digital web team 1 week

    3. 3

      Fix the links

      Footer chooser and redirect.

      Digital web team 1 day

    4. 4

      Add to the app

      Share link in the gFiber App.

      gFiber App product manager 1 month

    5. 5

      Add to emails

      Post-install and first-bill emails.

      Lifecycle marketing 1 week

    6. 6

      Give reps cards

      Referral cards for door-to-door teams.

      Customer Acquisition Manager II, Multi-Channel Sales 2 weeks

    7. 7

      Measure

      Referred orders by market.

      Growth analytics monthly

    First result
    1 month
    Cost
    Bill credits
    Owner
    Customer Acquisition Manager II, Multi Channel Sales

    Smallest test

    Email the referral link to 5,000 customers in one city.

    Why it works

    Publish a referral page for fiber customers (reward, how to share, terms), point the footer link to a chooser (fiber or Webpass), redirect /refer-a-friend to it, and put the share link in the gFiber App and the post-install email. Give door-to-door reps referral cards for happy customers on the street.

    Fiber spreads street by street; a neighbor's word converts better than any mailer, and it costs a bill credit, not a commission.

    Risks and how to handle them

    • Credits cost margin

      Pay only after the referred account's first paid month, as Webpass does.

    Evidence

    • Your websiteReferrals: the site-wide footer link "Refer a friend" opens /webpass/referral-program/, a page written for "Google Fiber Webpass" customers (a free month for both, claimed through the Webpass customer portal); the older address /refer-a-friend shows the 404 page, which says "Webpass.net is now GFiber.com" (checked twice on October 23, 2026). There is no referral page for gFiber fiber-to-the-home customers.Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
  • 05

    gFiber already publishes 99 Spanish pages, but the only site-wide link to them, "Español" in the footer, is marked nofollow, and there are no hreflang tags. Search engines may not treat them as the Spanish versions, so Spanish searches in San Antonio, Mesa, Las Vegas or Miami can land on English pages.

    Medium impactLow effort First result in 1 month Director of Brand and Marketi…

    First action

    Remove nofollow from the footer link and add hreflang to the homepage pair.

    How to measure it

    Spanish-page search clicks

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Map pairs

      English and Spanish URL pairs.

      Digital web team 1 day

    2. 2

      Remove nofollow

      Footer Español link.

      Digital web team 1 hour

    3. 3

      Add hreflang

      All 99 pairs, plus x-default.

      Digital web team 1 day

    4. 4

      Check coverage

      Search Console indexing for /intl/es/.

      Digital web team 2 weeks

    5. 5

      Fill gaps

      Translate high-traffic pages that lack Spanish.

      Director of Brand and Marketing Strategy 1 month

    6. 6

      Measure

      Spanish clicks and availability checks.

      Growth analytics monthly

    First result
    1 month
    Cost
    $0
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Fix the footer link and the homepage pair today.

    Why it works

    Remove nofollow from the Español link, add hreflang (en-US, es-US) and self-canonicals to each English and Spanish pair, and make the Spanish city pages reachable from the Spanish homepage. Check Spanish impressions in Search Console after a month.

    The translation work is already done; two tags make it count.

    Risks and how to handle them

    • Wrong language served

      Let visitors switch; never auto-redirect by browser language.

    Evidence

    • Your websiteSpanish: the sitemap lists 99 Spanish pages under /intl/es/ (internet, get-started, business, tv, wantfiber, neighborhood100 and more), but the footer "Español" link carries rel="nofollow" and the homepage has no hreflang tags linking English and Spanish versions.Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
  • 06

    Real visitors wait 3.1 seconds at the 75th percentile for the main homepage content, 52% slower than the previous period, and mobile lab performance is 41. The homepage HTML alone is about 700 KB, much of it embedded page data.

    Medium impactMedium effort First result in 1 month Digital web team

    First action

    Measure what share of the 700 KB HTML the first screen actually uses.

    How to measure it

    Homepage p75 LCP

    Now
    –
    Target
    Under 2.5 s
    By
    60 days

    Steps

    1. 1

      Profile

      HTML size, hero image, scripts.

      Digital web team 2 days

    2. 2

      Trim page data

      Only first-screen content in the initial HTML.

      Digital web team 1 week

    3. 3

      Defer below-the-fold

      Plan details and carousels.

      Digital web team 3 days

    4. 4

      Audit scripts

      Experiment and analytics tags.

      Digital web team 2 days

    5. 5

      Set a budget

      LCP check in each release.

      Digital web team 1 day

    6. 6

      Track

      Chrome UX Report monthly.

      Growth analytics monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Digital web team

    Smallest test

    Defer the award carousel and remeasure.

    Why it works

    Trim the embedded page data to what the first screen needs, load the plan detail and award carousel after first paint, preload the hero image, and audit the experiment and analytics scripts for duplicates. Put an LCP budget in the release checklist.

    The first screen carries the "Check availability" button; every second of delay costs address checks, most of them on phones.

    Risks and how to handle them

    • Breaking experiments

      Retest experiments after script changes.

    Evidence

    • Google PageSpeedHomepage: real visitors fail the Largest Contentful Paint target (Chrome UX Report p75 LCP 3.1 s against the 2.5 s threshold, 52% slower than the previous period), while INP (139 ms) and CLS (0.06) pass. Lab performance is 41 on mobile and 62 on desktop. The homepage HTML alone is about 700 KB.Source
    • Site technologygfiber.com runs on Next.js with Optimizely for experiments and Microsoft Clarity for session analytics, and uses the Impact affiliate network.Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source

This quarter 10

The core plays for the next three months.

  • 07

    The MDU and commercial marketing lead is asked to "enhance property owner partnerships", and the MDU sales executive pitches developers, managers and HOAs. gFiber has a Managed Wi-Fi 7 offer with Quext, but the site has no case studies or property owner stories.

    High impactMedium effort First result in 1 quarter Head of MDU & Commercial Mark…

    First action

    Pick three properties with strong penetration and willing managers.

    How to measure it

    MDU owner leads from the site

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      Pick properties

      Three types.

      Head of MDU Growth 2 weeks

    2. 2

      Collect numbers

      Lease-up, ratings, tickets, revenue.

      MDU Sales Executive 1 month

    3. 3

      Write stories

      Web and one-page versions.

      Head of MDU & Commercial Marketing 1 month

    4. 4

      Build the owner page

      Stories, calculator, form.

      Digital web team 1 month

    5. 5

      Equip sales

      Leave-behinds for HOA and property meetings.

      MDU Sales Executive 1 week

    6. 6

      Measure

      Leads and signed buildings.

      Growth analytics monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Head of MDU & Commercial Marketing

    Smallest test

    Publish one property story.

    Why it works

    Interview three properties (a new build, an older property upgraded, an HOA community) on lease-up, resident ratings, support tickets and amenity revenue. Publish them on a property owner page with a short calculator and a "talk to the MDU team" form, and give the MDU sales team the one-page versions.

    Property owners buy on peers' numbers; one credible story shortens a 30-to-90-day sale.

    Risks and how to handle them

    • Owners will not share numbers

      Use ranges or anonymize with permission.

    Evidence

    • HiringHead of MDU & Commercial Marketing (remote, posted October 6, 2026): gFiber's "primary leader for brand, product and growth marketing" for multi-unit dwellings, multi-tenant buildings and commercial customers. The role will "design lifecycle marketing programs and promotional initiatives that increase penetration in MDU properties, enhance property owner partnerships and elevate the tenant and business customer experience", across MDU residents (B2C), property owners and small and medium businesses (B2B).Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • HiringHead of MDU Growth (remote, posted October 16, 2026): oversees the MDU sales channel and will "Own MDU customer penetration growth, both for new and aged properties", run "commission plans and incentive programs that drive rep behavior in the field", and grow key partner relationships "in multiple metro areas". Preferred: experience with "property management tech stacks (e.g., Smart Apartment Data, RealPage)" and "Business-to-business-to-consumer (B2B2C) sales and/or marketing".Source
  • 08

    gFiber is hiring residential outside sales reps in 13 markets and runs retail kiosks. Residents who are not ready at the door usually go to the website later, and the visit gets no credit.

    High impactMedium effort First result in 1 quarter Customer Acquisition Manager…

    First action

    Print 500 QR cards for one market.

    How to measure it

    Door-visit orders within 14 days

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Build the link

      Address and rep in the URL.

      Digital web team 2 weeks

    2. 2

      Print cards

      QR plus the plan summary.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    3. 3

      Add text follow-up

      Next-day reminder with the link.

      Customer Acquisition Manager II, Multi-Channel Sales 2 weeks

    4. 4

      Train reps

      When to leave a card.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    5. 5

      Credit in commissions

      Count later web orders.

      Head of MDU Growth 1 month

    6. 6

      Measure

      By rep, street and channel.

      Growth analytics monthly

    First result
    1 quarter
    Cost
    Printing and texts
    Owner
    Customer Acquisition Manager II, Multi Channel Sales

    Smallest test

    Run the card in one market for a month.

    Why it works

    Give each rep a leave-behind card with a QR code that opens a sign-up page already set to that address and rep. Follow up by text the next day with the same link. Measure close rates by rep, street and day, and compare with kiosk and web.

    It credits the door visit for later web orders, which shows the true cost per order of each channel and which streets to revisit.

    Risks and how to handle them

    • Texting rules

      Get consent at the door and follow the rules on marketing texts.

    Evidence

    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • HiringCustomer Acquisition Manager II, Multi-Channel Sales (Miami, posted October 6, 2026): "the single strategic owner" of "all residential sales channels in your local market"; will "oversee and influence MDU property penetration rates", take "ownership of the No Property Left Behind (NPLB) process", act as local partner "for the national retail manager and vendor" and "local retail locations and kiosks", and secure partnerships with "chambers of commerce and community organizations".Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
  • 09

    The Head of MDU Growth post asks for experience with "property management tech stacks (e.g., Smart Apartment Data, RealPage)" and B2B2C sales. The Managed Wi-Fi offer already promises "Instant On Internet" through property management integrations. Move-in is the moment a renter chooses an ISP.

    High impactHigh effort First result in 2 quarters Head of MDU Growth

    First action

    List the resident onboarding tools used by the top 50 partner properties.

    How to measure it

    Penetration at partner properties

    Now
    –
    Target
    +10 points
    By
    3 quarters

    Steps

    1. 1

      Map tools

      Onboarding and PMS tools at partner properties.

      Head of MDU Growth 1 month

    2. 2

      Pick one integration

      Largest share of units.

      Head of MDU Growth 2 weeks

    3. 3

      Build the offer

      Checklist item and install picker.

      Digital web team 1 quarter

    4. 4

      Agree fees

      Per-activation payments.

      Head of MDU Growth 1 month

    5. 5

      Pilot

      20 properties.

      MDU Sales Executive 1 quarter

    6. 6

      Report

      Activations to each property.

      Growth analytics monthly

    First result
    2 quarters
    Cost
    Integration and partner fees
    Owner
    Head of MDU Growth

    Smallest test

    Add a gFiber step to one property's move-in email.

    Why it works

    Integrate a gFiber offer into resident onboarding tools used by partner properties: a move-in checklist item, an install slot picker and a lease-start activation. Pay properties a per-activation fee and report activations to the property.

    Catching the renter at lease signing beats competing for them after they have picked a provider.

    Risks and how to handle them

    • Exclusive deals with other ISPs

      Start with properties where gFiber is already wired.

    Evidence

    • HiringHead of MDU Growth (remote, posted October 16, 2026): oversees the MDU sales channel and will "Own MDU customer penetration growth, both for new and aged properties", run "commission plans and incentive programs that drive rep behavior in the field", and grow key partner relationships "in multiple metro areas". Preferred: experience with "property management tech stacks (e.g., Smart Apartment Data, RealPage)" and "Business-to-business-to-consumer (B2B2C) sales and/or marketing".Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • HiringHead of MDU & Commercial Marketing (remote, posted October 6, 2026): gFiber's "primary leader for brand, product and growth marketing" for multi-unit dwellings, multi-tenant buildings and commercial customers. The role will "design lifecycle marketing programs and promotional initiatives that increase penetration in MDU properties, enhance property owner partnerships and elevate the tenant and business customer experience", across MDU residents (B2C), property owners and small and medium businesses (B2B).Source
  • 10

    gFiber has comparison pages for Xfinity, Spectrum, AT&T, Metronet and Quantum, but none for Cox, the cable incumbent in Arizona, Las Vegas and Omaha (all markets hiring door-to-door reps), or for 5G home internet, which switchers often consider.

    High impactLow effort First result in 1 month Director of Brand and Marketi…

    First action

    Draft the Cox comparison with legal review.

    How to measure it

    Comparison-page checks

    Now
    –
    Target
    500 a month
    By
    90 days

    Steps

    1. 1

      Gather facts

      Rival plans and terms, dated.

      Director of Brand and Marketing Strategy 1 week

    2. 2

      Write pages

      Fair tables and footnotes.

      Director of Brand and Marketing Strategy 1 week

    3. 3

      Legal review

      Claims and trademarks.

      Legal 1 week

    4. 4

      Publish and link

      From city pages.

      Digital web team 2 days

    5. 5

      Brief reps

      Same facts in the field.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    6. 6

      Review quarterly

      Update figures.

      Director of Brand and Marketing Strategy quarterly

    First result
    1 month
    Cost
    Staff time
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Publish the Cox page first.

    Why it works

    Write fair, dated comparison pages for Cox and for 5G home internet in general: speeds up and down, price history, equipment, contracts, uptime guarantee and install. Link them from the Mesa, Chandler, Metro Las Vegas and Omaha city pages and give reps the same facts.

    Switchers search the incumbent's name plus "vs" or "alternative"; a page that answers it wins the search and briefs the rep.

    Risks and how to handle them

    • Claims challenged

      Cite sources and dates on every figure.

    Evidence

    • Your websiteComparison pages: the sitemap has gfiber-vs-xfinity, -spectrum, -att, -metronet and -quantum, and none for Cox or for 5G home internet. The Xfinity page claims "Lowest cost per Mbps ($0.07)" against "($0.16)", but its plan cards are out of step with the homepage: the 3 Gig card is headed "gFiber Wi-Fi 7 Router Included" and then lists "gFiber Wi-Fi 6E Router with up to two extenders", and the 8 Gig card lists a "Multi-Gig Wi-Fi 6E Router with 4 multi-gig LAN ports", where the homepage offers a Wi-Fi 7 router "with a 10G and three multi-gig LAN ports".Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
  • 11

    The Local Communications & PR Associate covers 19 states and is asked to "find new content channels like local newsletters" and support market launches. Local newsletters and neighborhood groups are where residents hear construction is coming.

    Medium impactLow effort First result in 1 quarter Local Communications & PR Ass…

    First action

    List ten local newsletters in one launching market.

    How to measure it

    Tracked local-channel sign-ups

    Now
    –
    Target
    1,000 a quarter
    By
    2 quarters

    Steps

    1. 1

      List channels

      Newsletters and associations per market.

      Local Communications & PR Associate 2 weeks

    2. 2

      Write a template

      Monthly construction and sign-up note.

      Local Communications & PR Associate 1 week

    3. 3

      Book placements

      Sponsor or contribute.

      Local Communications & PR Associate 1 month

    4. 4

      Track links

      Per channel.

      Growth analytics 1 week

    5. 5

      Coordinate with sales

      Reps follow the same streets.

      Customer Acquisition Manager II, Multi-Channel Sales ongoing

    6. 6

      Report

      Cost per sign-up by channel.

      Growth analytics monthly

    First result
    1 quarter
    Cost
    Sponsorship budget
    Owner
    Local Communications & PR Associate

    Smallest test

    Run one newsletter sponsorship in a launching market.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a list of local newsletters, neighborhood associations and community groups per market. Sponsor or contribute a short monthly item (where construction is, when sign-up opens, community programs), each with a tracked link to /wantfiber or the city page.

    Fiber builds street by street; local channels reach the exact streets about to be served, at low cost.

    Risks and how to handle them

    • Construction complaints spill into channels

      Pair each note with a contact for construction questions.

    Evidence

    • HiringLocal Communications & PR Associate (remote, posted October 6, 2026): the storyteller "across multiple cities in 19 states"; manages "local PR agencies across 19 state footprint", creates "messaging, FAQs, blog posts, videos", and will "find new content channels like local newsletters and expansion campaigns" and support "events for market launches".Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
  • 12

    The small business page tops out at 2 Gig ("Up to 2 gigabits download speeds for businesses", Business 2 Gig from $250), while homes on the same network can buy 3 Gig and 8 Gig. A design studio or clinic owner who has 8 Gig at home sees a slower offer for work.

    Medium impactMedium effort First result in 2 quarters Head of MDU & Commercial Mark…

    First action

    Ask small business reps how often customers ask for more than 2 Gig.

    How to measure it

    Business plan upgrades

    Now
    –
    Target
    5% of new SMB orders
    By
    2 quarters

    Steps

    1. 1

      Ask reps

      Demand above 2 Gig.

      Small Business Field Sales Representative 1 week

    2. 2

      Price the plan

      Business support and static IP.

      Head of MDU & Commercial Marketing 1 month

    3. 3

      Pilot

      Two markets.

      Head of MDU & Commercial Marketing 1 quarter

    4. 4

      Update the page

      Add the plan.

      Digital web team 1 week

    5. 5

      Train reps

      Pitch and objections.

      Small Business Field Sales Representative 1 week

    6. 6

      Measure

      Orders and revenue per account.

      Growth analytics monthly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Head of MDU & Commercial Marketing

    Smallest test

    Offer the plan to 20 existing business customers.

    Why it works

    Test a Business 3 Gig or 8 Gig plan with business support, static IP and uptime credit in two markets, and give the small business field reps a "same network, business support" pitch.

    Matching the residential top tier removes an odd objection and opens higher-value business accounts.

    Risks and how to handle them

    • Network capacity

      Limit to areas with headroom.

    Evidence

    • Your websiteSmall business page: "Up to 2 gigabits download speeds for businesses", Business 1 Gig "Starting at just $100 /mo" and Business 2 Gig "Starting at just $250 /mo", Webpass Business in seven cities, and 25% off Dialpad. Homes can buy 3 Gig and 8 Gig (prices and availability depend on the address).Source
    • HiringHead of MDU & Commercial Marketing (remote, posted October 6, 2026): gFiber's "primary leader for brand, product and growth marketing" for multi-unit dwellings, multi-tenant buildings and commercial customers. The role will "design lifecycle marketing programs and promotional initiatives that increase penetration in MDU properties, enhance property owner partnerships and elevate the tenant and business customer experience", across MDU residents (B2C), property owners and small and medium businesses (B2B).Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
  • 13

    Neighborhood 100 offers $20-a-month internet for qualifying households, but the only way to sign up is a phone call. The Customer Acquisition Manager is asked to build partnerships with community organizations.

    Medium impactLow effort First result in 1 quarter Customer Acquisition Manager…

    First action

    List five community partners in one market.

    How to measure it

    Program sign-ups

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Design the flow

      Online eligibility and sign-up.

      Digital web team 1 month

    2. 2

      Translate

      Spanish version.

      Director of Brand and Marketing Strategy 1 week

    3. 3

      Recruit partners

      Libraries, schools, housing authorities.

      Customer Acquisition Manager II, Multi-Channel Sales 1 month

    4. 4

      Print flyers

      With partner links.

      Local Communications & PR Associate 1 week

    5. 5

      Launch

      One market first.

      Customer Acquisition Manager II, Multi-Channel Sales 1 month

    6. 6

      Measure

      By partner.

      Growth analytics monthly

    First result
    1 quarter
    Cost
    Web team time
    Owner
    Customer Acquisition Manager II, Multi Channel Sales

    Smallest test

    Run one partner flyer with a dedicated phone line and compare.

    Why it works

    Add an online eligibility check and sign-up (in English and Spanish), and give libraries, schools and housing authorities a referral link and printed flyer. Track sign-ups by partner.

    Eligible households often cannot call during working hours; partners already help them with forms.

    Risks and how to handle them

    • Eligibility fraud

      Keep the existing verification step.

    Evidence

    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • HiringCustomer Acquisition Manager II, Multi-Channel Sales (Miami, posted October 6, 2026): "the single strategic owner" of "all residential sales channels in your local market"; will "oversee and influence MDU property penetration rates", take "ownership of the No Property Left Behind (NPLB) process", act as local partner "for the national retail manager and vendor" and "local retail locations and kiosks", and secure partnerships with "chambers of commerce and community organizations".Source
    • Your websiteSpanish: the sitemap lists 99 Spanish pages under /intl/es/ (internet, get-started, business, tv, wantfiber, neighborhood100 and more), but the footer "Español" link carries rel="nofollow" and the homepage has no hreflang tags linking English and Spanish versions.Source
  • 14

    The Director of Brand is asked to build blog, education and platform content for an "LLM-geared GEO strategy". Assistants answer questions like "Is gFiber available in Mesa?" or "Has gFiber raised prices?" from pages they can read, and gFiber's blog posts are not in the sitemap.

    High impactMedium effort First result in 1 quarter Director of Brand and Marketi…

    First action

    List the 20 questions support gets most before sign-up.

    How to measure it

    Tested questions citing gfiber.com

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Support and sales.

      Director of Brand and Marketing Strategy 1 week

    2. 2

      Write answers

      Dated, short, sourced.

      Director of Brand and Marketing Strategy 1 month

    3. 3

      Add structured data

      FAQ and Organization.

      Digital web team 1 week

    4. 4

      Add blog to sitemap

      All posts.

      Digital web team 1 day

    5. 5

      Test assistants

      Monthly question set.

      Director of Brand and Marketing Strategy monthly

    6. 6

      Refresh

      When plans change.

      Director of Brand and Marketing Strategy quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Publish the price history page.

    Why it works

    Publish short, dated answer pages: availability by city with neighborhoods, the 1 Gig price history since 2012, what the uptime guarantee pays, install steps and time, and Webpass vs fiber. Add FAQ structured data and include the blog in the sitemap.

    Clear, quotable facts are what assistants cite; without them they fall back to old or third-party pages.

    Risks and how to handle them

    • Answers go out of date

      Generate availability from live data.

    Evidence

    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • Your websiteRebrand, checked October 23, 2026: the homepage blog teaser says "It's official! Google Fiber is now gFiber" (by the Chief Growth Officer), and the page body says gFiber; but the homepage title and link-preview title are "Google Fiber | Gigabit Fiber Optic Internet", the meta description says "Connect your home with Google Fiber", the structured data names the company "Google Fiber" with parent "Alphabet Inc.", the small business page title ends "| Google Fiber", city page titles start "Google Fiber High Speed Internet", and the footer says "Google Fiber cities". Only og:site_name says "GFiber".Source
  • 15

    The Customer Acquisition Manager is the local partner for "the national retail manager and vendor" and its kiosks. Shoppers at a kiosk rarely sign up on the spot.

    Medium impactLow effort First result in 1 quarter Customer Acquisition Manager…

    First action

    Add a kiosk code to the sign-up link in one market.

    How to measure it

    Kiosk orders per staffed hour

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Add kiosk codes

      Per location.

      Digital web team 1 week

    2. 2

      Train staff

      Capture and follow-up.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    3. 3

      Report weekly

      Orders by location.

      Growth analytics weekly

    4. 4

      Review with the vendor

      Monthly performance.

      Customer Acquisition Manager II, Multi-Channel Sales monthly

    5. 5

      Reallocate

      Hours to the best locations.

      Customer Acquisition Manager II, Multi-Channel Sales monthly

    6. 6

      Compare channels

      Kiosk vs door vs web.

      Growth analytics quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Customer Acquisition Manager II, Multi Channel Sales

    Smallest test

    Track one kiosk for a month.

    Why it works

    Give kiosk staff the same address-specific link and text follow-up as door-to-door reps, report kiosk-sourced orders weekly by location, and move staff time to the locations that convert.

    It turns a fixed cost into a measured channel and shows which locations to keep.

    Risks and how to handle them

    • Vendor resists measurement

      Write reporting into the next contract.

    Evidence

    • HiringCustomer Acquisition Manager II, Multi-Channel Sales (Miami, posted October 6, 2026): "the single strategic owner" of "all residential sales channels in your local market"; will "oversee and influence MDU property penetration rates", take "ownership of the No Property Left Behind (NPLB) process", act as local partner "for the national retail manager and vendor" and "local retail locations and kiosks", and secure partnerships with "chambers of commerce and community organizations".Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
  • 16

    gFiber promises "99.9%+ uptime or your money back" and pays a 25% refund for outages over 45 minutes. Few ISPs publish what their network actually delivers.

    Medium impactMedium effort First result in 2 quarters Director of Brand and Marketi…

    First action

    Pull last quarter's uptime by city and decide what to publish.

    How to measure it

    Uptime-page visits converting to checks

    Now
    –
    Target
    10%
    By
    2 quarters

    Steps

    1. 1

      Define the measure

      Method and exclusions.

      Network operations 1 month

    2. 2

      Legal review

      Claim wording.

      Legal 2 weeks

    3. 3

      Build the page

      Monthly by city.

      Digital web team 1 month

    4. 4

      Use in sales

      Scripts and comparisons.

      Customer Acquisition Manager II, Multi-Channel Sales ongoing

    5. 5

      Promote

      Ads in cable markets.

      Director of Brand and Marketing Strategy monthly

    6. 6

      Measure

      Visits and checks.

      Growth analytics monthly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Publish one city's figure in a blog post.

    Why it works

    Publish a monthly uptime and outage-credit report by city on the site, with the method. Use it in comparison pages, door-to-door scripts and ads in markets with cable incumbents.

    A published number is proof a rival cannot easily copy, and it makes the guarantee concrete.

    Risks and how to handle them

    • A bad month

      Publish the credits paid; honesty is the point.

    Evidence

    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • Your websiteComparison pages: the sitemap has gfiber-vs-xfinity, -spectrum, -att, -metronet and -quantum, and none for Cox or for 5G home internet. The Xfinity page claims "Lowest cost per Mbps ($0.07)" against "($0.16)", but its plan cards are out of step with the homepage: the 3 Gig card is headed "gFiber Wi-Fi 7 Router Included" and then lists "gFiber Wi-Fi 6E Router with up to two extenders", and the 8 Gig card lists a "Multi-Gig Wi-Fi 6E Router with 4 multi-gig LAN ports", where the homepage offers a Wi-Fi 7 router "with a 10G and three multi-gig LAN ports".Source
    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    The Director of Brand is asked to drive awareness in "incumbent, acquired and expansion markets", and GFiber and Astound agreed to combine, with a footprint of about 7.1 million locations. Upgrading a market where residents already have another provider needs a different launch than a new build.

    High impactHigh effort First result in 4 quarters Chief Growth Officer

    First action

    Write the playbook outline from gFiber's best recent market launch.

    How to measure it

    Take-up in test area

    Now
    –
    Target
    Beat recent launches by 20%
    By
    4 quarters

    Steps

    1. 1

      Study recent launches

      What drove take-up.

      Growth analytics 1 month

    2. 2

      Write the playbook

      Phases and channels.

      Director of Brand and Marketing Strategy 1 month

    3. 3

      Plan the brand story

      Transition messaging.

      Director of Brand and Marketing Strategy 1 month

    4. 4

      Pick a test area

      Upgrade or acquired market.

      Chief Growth Officer 2 weeks

    5. 5

      Run it

      All channels in sequence.

      Customer Acquisition Manager II, Multi-Channel Sales 2 quarters

    6. 6

      Review

      Take-up by week.

      Growth analytics monthly

    First result
    4 quarters
    Cost
    Launch budgets
    Owner
    Chief Growth Officer

    Smallest test

    Write the playbook from one recent launch.

    Why it works

    Write a repeatable market playbook: what residents hear before, during and after a network upgrade, how the brand transition is explained, local PR and newsletters, door-to-door timing, building pages, referral offers and a price-history message. Test it on one acquired or upgraded area and measure take-up by week.

    A tested playbook turns each upgraded area into a predictable revenue curve instead of a one-off campaign.

    Risks and how to handle them

    • Deal timing

      Build the playbook on gFiber markets first; apply to new areas once approved.

    Evidence

    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
    • News coverageGFiber and Stonepeak's Astound Broadband agreed in March 2026 to combine; Stonepeak will hold majority control and Alphabet a significant minority stake, GFiber's executive team led by CEO Dinni Jain will run the company, and the combined footprint is about 7.1 million locations (Astound: about 4.5 million passings in 13 states). The deal was reported as expected to close in the fourth quarter of 2026, pending approvals.Source
    • HiringLocal Communications & PR Associate (remote, posted October 6, 2026): the storyteller "across multiple cities in 19 states"; manages "local PR agencies across 19 state footprint", creates "messaging, FAQs, blog posts, videos", and will "find new content channels like local newsletters and expansion campaigns" and support "events for market launches".Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
  • 18

    The Head of MDU Growth owns penetration for "new and aged properties", and the Customer Acquisition Manager owns the No Property Left Behind process. Demand signals sit in different places: /wantfiber requests, unit checks, door visits, move-ins.

    High impactHigh effort First result in 3 quarters Head of MDU Growth

    First action

    Calculate penetration for every building in one market.

    How to measure it

    Penetration in flagged buildings

    Now
    –
    Target
    +8 points
    By
    3 quarters

    Steps

    1. 1

      Define the data

      Units, customers, signals.

      Growth analytics 1 month

    2. 2

      Build the dashboard

      Per building.

      Growth analytics 1 quarter

    3. 3

      Set targets

      By building age.

      Head of MDU Growth 1 month

    4. 4

      Define plays

      Event, owner offer, door week.

      Head of MDU & Commercial Marketing 1 month

    5. 5

      Run monthly reviews

      With market teams.

      Head of MDU Growth monthly

    6. 6

      Tie to incentives

      Commission plans.

      Head of MDU Growth 1 quarter

    First result
    3 quarters
    Cost
    Analytics time
    Owner
    Head of MDU Growth

    Smallest test

    Build it in a spreadsheet for one market.

    Why it works

    Build one dashboard per building: units, active customers, penetration trend, move-ins, unit checks from building pages and requests. Flag buildings below target for a resident event, a property manager offer or a door-to-door week.

    It points field and marketing time at the buildings with the most upside.

    Risks and how to handle them

    • Data quality

      Start with one market and fix gaps.

    Evidence

    • HiringHead of MDU Growth (remote, posted October 16, 2026): oversees the MDU sales channel and will "Own MDU customer penetration growth, both for new and aged properties", run "commission plans and incentive programs that drive rep behavior in the field", and grow key partner relationships "in multiple metro areas". Preferred: experience with "property management tech stacks (e.g., Smart Apartment Data, RealPage)" and "Business-to-business-to-consumer (B2B2C) sales and/or marketing".Source
    • HiringCustomer Acquisition Manager II, Multi-Channel Sales (Miami, posted October 6, 2026): "the single strategic owner" of "all residential sales channels in your local market"; will "oversee and influence MDU property penetration rates", take "ownership of the No Property Left Behind (NPLB) process", act as local partner "for the national retail manager and vendor" and "local retail locations and kiosks", and secure partnerships with "chambers of commerce and community organizations".Source
    • Your websiteApartment finder, checked October 23, 2026: the sitemap has apartment pages for 11 markets (Atlanta, Austin, Charlotte, Huntsville, Kansas City, Nashville, Orange County, Provo, Salt Lake City, San Antonio, The Triangle) out of the 40 live cities listed on the homepage; /cities/mesa/apartments/, /cities/omaha/apartments/ and /cities/metrolasvegas/apartments/ return 404. The Atlanta page ("Find an Apartment with Google Fiber in Atlanta, GA") serves a search box and the default text "This building does not have Google Fiber yet. Help bring Google Fiber to this building"; no building names are in the page HTML, and there are no per-building URLs in the sitemap.Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
  • 19

    The Director of Brand will grow "social media and influencer channels", gFiber's YouTube channel has about 304 million views, and PCMag calls it the best for gaming. The 8 Gig plan is "engineered for creators and game changers".

    High impactMedium effort First result in 3 quarters Director of Brand and Marketi…

    First action

    List 30 creators living in gFiber cities.

    How to measure it

    Creator-sourced orders

    Now
    –
    Target
    2,000
    By
    3 quarters

    Steps

    1. 1

      Find creators

      In served cities.

      Director of Brand and Marketing Strategy 1 month

    2. 2

      Set terms

      Service and fees.

      Director of Brand and Marketing Strategy 1 month

    3. 3

      Brief monthly

      Speed and studio themes.

      Director of Brand and Marketing Strategy monthly

    4. 4

      Track codes

      Per creator.

      Growth analytics 1 week

    5. 5

      Reuse content

      Ads and social.

      Director of Brand and Marketing Strategy monthly

    6. 6

      Review

      Cost per order.

      Growth analytics quarterly

    First result
    3 quarters
    Cost
    Creator fees
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Run one creator for two months.

    Why it works

    Recruit creators in gFiber cities, give them service and a monthly brief (upload speed tests, latency, home studio builds), and send viewers to an address check with a creator code.

    Creators show the upload speed that cable cannot, to the audiences most likely to pay for multi-gig.

    Risks and how to handle them

    • Creators outside the footprint

      Only sign creators whose audience is in served cities.

    Evidence

    • HiringDirector of Brand and Marketing Strategy (remote, posted October 6, 2026), reporting to the Chief Growth Officer: will "Establish brand governance and safeguard strategic consistency in all internal and external-facing content", "Guide cross functional team of strategists, analysts, lawyers and communications specialists in development of impactful marketing and competitive claims", drive awareness "in incumbent, acquired and expansion markets", build "significantly growing social media and influencer channels", support "digital-first brand principles, with special attention on the gFiber App", and "Build out organizational competency for blog, education and digital platform content to optimize LLM-geared GEO strategy". Leads "20+ employed and contracted marketing professionals as well as multiple agencies".Source
    • Social profilesYouTube @GFiber: 64,500 subscribers, 302 videos and about 304 million views; also Instagram, X, Facebook and LinkedIn.Source
    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    The homepage lists six "Coming Soon" places (Adams County, Broomfield County, Colorado Springs, Golden, Norwalk, Tempe). Residents can register interest, but nothing shows them how close their street is.

    Medium impactLow effort First result in 1 quarter Customer Acquisition Manager…

    First action

    Add a sign-up counter to one coming-soon city page.

    How to measure it

    Pre-registration rate

    Now
    –
    Target
    15% of passings
    By
    2 quarters

    Steps

    1. 1

      Pick a city

      Earliest build.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    2. 2

      Build the map

      Streets and counters.

      Digital web team 1 month

    3. 3

      Set the offer

      Early sign-up reward.

      Customer Acquisition Manager II, Multi-Channel Sales 1 week

    4. 4

      Promote locally

      Newsletters and mailers.

      Local Communications & PR Associate 1 month

    5. 5

      Feed construction

      Demand to the build plan.

      Network planning monthly

    6. 6

      Measure

      Conversion at launch.

      Growth analytics quarterly

    First result
    1 quarter
    Cost
    Web team time
    Owner
    Customer Acquisition Manager II, Multi Channel Sales

    Smallest test

    Add the counter to Tempe.

    Why it works

    Show a street-level progress map for coming-soon areas with a sign-up counter; open construction first where enough neighbors sign up, and give early sign-ups a free install or first month.

    Visible neighbor demand turns interest into commitments and helps plan the build.

    Risks and how to handle them

    • Build dates slip

      Show ranges, not dates.

    Evidence

    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • Your websiteProperty owner and community pages: /managed-wifi/ pitches "Multi-Gig Managed Wi-Fi 7" for properties, "powered by gFiber + Quext", with Property Management System integration and "Instant On Internet" for residents on day one; /webpass/bring-webpass-to-my-building/, /wantfiber/, /cityofficials/; Neighborhood 100 offers "$20 a month" internet for households making $40,000 a year or less, with sign-up by phone only ("Call (877) 312-6754 to sign up"). The site has no case studies or property owner stories (284 sitemap URLs, no blog posts in the sitemap).Source
    • HiringLocal Communications & PR Associate (remote, posted October 6, 2026): the storyteller "across multiple cities in 19 states"; manages "local PR agencies across 19 state footprint", creates "messaging, FAQs, blog posts, videos", and will "find new content channels like local newsletters and expansion campaigns" and support "events for market launches".Source
  • 21

    gFiber says its 1 Gig price has not changed since 2012 and the door-to-door post leads with it. Price rises are the most common complaint about cable providers.

    Medium impactLow effort First result in 1 month Director of Brand and Marketi…

    First action

    Draft the formula with the legal team.

    How to measure it

    Completions leading to availability checks

    Now
    –
    Target
    20%
    By
    90 days

    Steps

    1. 1

      Agree the formula

      Inputs and disclaimers.

      Director of Brand and Marketing Strategy 1 week

    2. 2

      Build the tool

      One page.

      Digital web team 2 weeks

    3. 3

      Legal review

      Claim wording.

      Legal 1 week

    4. 4

      Launch

      Social and ads.

      Director of Brand and Marketing Strategy 1 week

    5. 5

      Give reps a version

      Tablet tool for doors.

      Customer Acquisition Manager II, Multi-Channel Sales 2 weeks

    6. 6

      Measure

      Completions and checks.

      Growth analytics monthly

    First result
    1 month
    Cost
    $0
    Owner
    Director of Brand and Marketing Strategy

    Smallest test

    Post the 2012-vs-now comparison as a social graphic.

    Why it works

    Build a small tool: enter your current bill and start year, see what you have paid in increases, and compare with gFiber 1 Gig at your address. Make results shareable.

    It turns a dry claim into a personal number people share.

    Risks and how to handle them

    • Prices vary by address

      Show the user's own address price.

    Evidence

    • Your websiteHomepage offer (national page; availability, plans and prices depend on the address): 1 Gig $70/month ("Our original internet, the same price since 2012"), 3 Gig $100/month, 8 Gig $150/month; "99.9%+ uptime or your money back" with "a 25% refund on your month's bill if your internet's down for more than 45 minutes"; Internet Battery Backup; Priority Room Optimization; a "How do you internet?" quiz; award quotes from Forbes Home, J.D. Power (South Region, 2023-2025), CNET, PCMag, HighSpeedInternet.com and U.S. News; 40 live cities plus "Coming Soon" Adams County, Broomfield County, Colorado Springs, Golden, Norwalk and Tempe.Source
    • HiringDoor-to-door and field sales: Outside Sales Representative, Residential roles open in 13 markets (Atlanta, Austin, Denver/Lakewood, Durham, Huntsville, Jefferson City, Kansas City, Mesa, Nashville, Omaha, Salt Lake City, San Antonio, West Des Moines), with an OTE of $75,000 and an in-person hiring event in Omaha; the post says "our Core 1 Gig price hasn't changed since we launched in 2012". Also open: Small Business Field Sales Representatives (Kansas City, Nashville, Utah) and an MDU Sales Executive in Durham who builds relationships "with property developers, property managers, HOAs" and attends "HOA or property meetings".Source
    • Your websiteComparison pages: the sitemap has gfiber-vs-xfinity, -spectrum, -att, -metronet and -quantum, and none for Cox or for 5G home internet. The Xfinity page claims "Lowest cost per Mbps ($0.07)" against "($0.16)", but its plan cards are out of step with the homepage: the 3 Gig card is headed "gFiber Wi-Fi 7 Router Included" and then lists "gFiber Wi-Fi 6E Router with up to two extenders", and the 8 Gig card lists a "Multi-Gig Wi-Fi 6E Router with 4 multi-gig LAN ports", where the homepage offers a Wi-Fi 7 router "with a 10G and three multi-gig LAN ports".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. gFiber did not commission, review or endorse it, and Programmable is not affiliated with gFiber. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how gFiber runs its business.

Something wrong, or do you represent gFiber? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Building pages, rebrand titles and schema, comparison page cards, fiber referral page, Spanish hreflang and homepage speed; the price-history tool.

  2. Days 31 to 6011 ideas

    Property owner proof, door-to-door links, lease-time integration, Cox and 5G comparisons, local newsletters, business multi-gig, online Neighborhood 100, answer pages, kiosk measurement and the uptime report; pre-selling coming-soon cities.

  3. Days 61 to 903 ideas

    Commit to the big bets: the upgraded-market launch playbook, the building penetration dashboard and the creator program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value reliability. The most cited problem: cable price increases and promos that expire.

  • A price that has not changed since 2012
  • Slow uploads for work, gaming and creating
  • In their words: “fast”

Market

Competitive landscape

5 competitors compared: Xfinity, Spectrum, AT&T Fiber, Cox and 1 more.

  • Gap to exploit: Indexable apartment-by-apartment availability
  • Xfinity: Hybrid coaxial network
  • Spectrum: Slower uploads

Hiring signals

gFiber is betting on apartment buildings and property owners: a Head of MDU Growth to own penetration in new and aged properties and a Head of MDU & Commercial Marketing for residents, owners and small businesses…

  • Head of MDU Growth: Owns MDU penetration in new and aged properties. Ideas 1, 9, 18.
  • Head of MDU & Commercial Marketing: Lifecycle marketing for residents, property owners and SMBs. Ideas 1, 7, 12.
  • Director of Brand and Marketing Strategy: Brand governance, competitive claims, GEO/LLM content. Ideas 2, 3, 5, 10, 14, 16, 17.

From the team that wrote this playbook

All products
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