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  • This week · 6
  • This quarter · 8
  • Big bets · 3
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Generated Oct 23, 2026
  1. Programmable
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  3. Gradial
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growth playbook · Oct 23, 2026

gradial.com (opens in a new tab)

Gradial growth playbook

Diagnosis

Gradial has strong momentum: a $65M Series C at a $675M valuation, ARR up more than 10x in a year, Fortune 500 customers and measured results (T-Mobile from 1,000+ hours to 80; AWS from ten hours a page to thirty minutes).

Its hiring shows the next step: a Senior Demand Generation Manager to build ABM for target accounts, a Pre-Sales Solutions Lead for a reusable proof library, and forward-deployed engineers, under a new CMO.

The gaps are on its own site and proof: a company that sells GEO and crawlability audits has pages without canonicals, a commerce page with no title, button text that reads as doubled letters, and industry pages with no peer story. This playbook fixes the site first and publishes the result, then builds account briefs, routed demos, industry proof, a pre-sales library, Gradial Live as the ABM step and partner co-selling.

Growth Score

7/10

Biggest Opportunity

Use Gradial on Gradial: fixing and documenting its own site is the most credible proof for a GEO and governed-execution vendor, and it feeds every ABM programme.

Biggest Risk

Typeface, WRITER, Jasper and Optimizely now all claim agent orchestration for enterprise marketing, so without sharp proof and comparison content buyers may see Gradial as one of many.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Run Gradial's own GEO and crawlability check on gradial.com before the ABM programs send buyers there

    Add the missing canonicals and the commerce page title today.

    High impact First result in 2 weeks
  2. 2

    Make the customer proof findable: Micron in the sitemap, the university story on the customers page

    Add Micron to the sitemap.

    Medium impact First result in 2 weeks
  3. 3

    Account briefs built from each target's own website

    Write five briefs for tier-1 accounts.

    High impact First result in 1 month

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 8Fill-ins · 8Reconsider · 2
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Gradial sells audits of "canonical issues", "JavaScript rendering" and AI crawlability, and its new Senior Demand Generation Manager will send target accounts to its pages. Yet on gradial.com the commerce solution page has an empty title and no description, nine pages (including all three platform pages and /enterprise) have no canonical while both gradial.com and www.gradial.com serve them, gradial.ai uses a temporary redirect, and every button reads "B B o o o o k k a a d d e e m m o o" to anything that reads the page as text, which is how AI answer engines read it.

    High impactLow effort First result in 2 weeks Senior Demand Generation Mana…

    First action

    Add the missing canonicals and the commerce page title today.

    How to measure it

    Site pages passing the audit

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Run the audit

      Gradial's GEO and crawlability checks on all 188 sitemap URLs.

      Marketing Operations Manager 1 day

    2. 2

      Fix canonicals

      Nine pages, absolute www URLs.

      Web Engineer 2 hours

    3. 3

      One host

      Permanent redirect between gradial.com and www; 301 for gradial.ai.

      Web Engineer 2 hours

    4. 4

      Commerce page

      Title and description that name the workflow and the Salesforce Commerce Cloud integration.

      Product Marketing Manager 1 hour

    5. 5

      Button labels

      One text label per button; animate with CSS.

      Web Engineer 1 day

    6. 6

      Re-run prompts

      The same buyer questions in AI assistants, before and after.

      Marketing Operations Manager 2 weeks

    7. 7

      Publish the case

      "Gradial on Gradial" with the numbers.

      Product Marketing Manager 1 week

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Senior Demand Generation Manager

    Smallest test

    Fix the commerce page and the nine canonicals, then re-run the GEO audit on those pages.

    Why it works

    Point Gradial's GEO and pre-launch review workflow at its own site: add canonicals to the nine pages, redirect gradial.com to www (or the reverse) permanently, make gradial.ai a 301, give /solutions/commerce a title and description that names Salesforce Commerce Cloud and the PIM-to-storefront workflow, and render button labels as one real text node with the animation done in CSS. Publish the before-and-after as a short case: "we ran Gradial on Gradial".

    Enterprise buyers and their AI assistants judge a GEO vendor by its own site first, and the fixes are small. The result doubles as the most credible proof point a demand programme can carry.

    Ready to use

    ChecklistGradial-on-Gradial fix list

    [ ] Canonical on /enterprise, /platform/skills, /platform/workflows, /platform/security-governance, /marketers, /thefoundry, /industry, /events/on-demand/gradial-frontier, /solutions/commerce
    [ ] Permanent redirect gradial.com <-> www (pick one)
    [ ] gradial.ai: 302 -> 301
    [ ] /solutions/commerce: title and meta description
    [ ] Button labels as one text node
    [ ] Micron story in the sitemap
    [ ] /llms.txt with product, use cases and proof
    [ ] Re-run 20 buyer prompts and record citations

    Risks and how to handle them

    • Animation changes look

      Keep the effect; change only how the text is built.

    • Host switch drops traffic briefly

      Use permanent redirects and resubmit the sitemap.

    Evidence

    • Your websiteSite check (October 22, 2026, repeated): gradial.com and www.gradial.com both serve the site with a 200; most pages carry a canonical to www, but nine do not: /enterprise, /platform/skills, /platform/workflows, /platform/security-governance, /marketers, /thefoundry, /industry, /events/on-demand/gradial-frontier and /solutions/commerce. /solutions/commerce also has an empty title tag and no meta description. gradial.ai answers with a temporary 302 redirect to www.gradial.com rather than a permanent one.Source
    • Your websiteButtons such as "Book a demo", "Login" and "Explore the platform" are built from a pair of spans per letter for an animation, with the letters hidden from assistive technology; in the page HTML and any plain-text extraction they read as "B B o o o o k k a a d d e e m m o o". No /llms.txt is published (404).Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
  • 02

    The customers page shows seven stories including Micron, but the sitemap leaves Micron out, while a public research university story is in the sitemap but not on the customers page. Proof is the content ABM sequences and AI answers rely on most.

    Medium impactLow effort First result in 2 weeks Product Marketing Manager

    First action

    Add Micron to the sitemap.

    How to measure it

    Stories indexed and listed

    Now
    –
    Target
    100%
    By
    2 weeks

    Steps

    1. 1

      List stories

      Sitemap and page.

      Marketing Operations Manager 1 hour

    2. 2

      Fix sitemap

      All stories.

      Web Engineer 1 hour

    3. 3

      Fix page

      University story listed.

      Web Engineer 1 hour

    4. 4

      Tag

      Industry and use case.

      Product Marketing Manager 1 day

    5. 5

      Rewrite snippets

      Result in title and description.

      Product Marketing Manager 1 day

    6. 6

      Check indexing

      Search Console.

      Marketing Operations Manager 2 weeks

    First result
    2 weeks
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Rewrite the AWS and T-Mobile snippets today.

    Why it works

    Add every customer story to the sitemap and the customers page, tag each with industry and use case, and add the headline result to each story's title and description ("AWS: page creation from ten hours to thirty minutes").

    Stories with the number in the snippet are the ones buyers click and assistants quote.

    Risks and how to handle them

    • Anonymous stories rank poorly

      Lead with the result and the sector.

    Evidence

    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • Your websiteSite check (October 22, 2026, repeated): gradial.com and www.gradial.com both serve the site with a 200; most pages carry a canonical to www, but nine do not: /enterprise, /platform/skills, /platform/workflows, /platform/security-governance, /marketers, /thefoundry, /industry, /events/on-demand/gradial-frontier and /solutions/commerce. /solutions/commerce also has an empty title tag and no meta description. gradial.ai answers with a temporary 302 redirect to www.gradial.com rather than a permanent one.Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
  • 03

    The Demand Generation role must build "account and buying-group intelligence" and "account briefs" for sellers. Gradial's product already reads enterprise websites and CMS content; a public-site scan of each target account shows its CMS, languages, page volume and obvious backlog.

    High impactLow effort First result in 1 month Senior Demand Generation Mana…

    First action

    Write five briefs for tier-1 accounts.

    How to measure it

    Tier-1 meeting rate

    Now
    –
    Target
    20%
    By
    1 quarter

    Steps

    1. 1

      Pick accounts

      Tier 1 with Sales.

      Senior Demand Generation Manager 1 week

    2. 2

      Define the scan

      CMS, languages, page count, gaps.

      Marketing Operations Manager 3 days

    3. 3

      Write the template

      One page per account.

      Senior Demand Generation Manager 2 days

    4. 4

      Produce briefs

      Five, then 25.

      Senior Demand Generation Manager 2 weeks

    5. 5

      Brief sellers

      Talk tracks per account.

      Senior Demand Generation Manager 1 week

    6. 6

      Measure

      Replies and meetings.

      Senior Demand Generation Manager weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Demand Generation Manager

    Smallest test

    Send three briefs this week.

    Why it works

    For each tier-1 account, produce a one-page brief: CMS and DAM signals, number of markets and languages, recent launches, accessibility and metadata gaps, and the matching customer story. Sellers open with the account's own pages, not a pitch.

    Specific, verifiable observations earn replies from busy marketing operations leaders, and the scan shows the product's point of view in the first touch.

    Risks and how to handle them

    • Briefs feel like criticism

      Frame gaps as capacity, not mistakes.

    Evidence

    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
  • 04

    The demo form asks "What are you looking to improve?" with five answers (campaign execution, governance and QA, personalization, content operations, GEO). Each has its own proof and solution pages, but the next step is the same for everyone.

    Medium impactLow effort First result in 1 month Senior Demand Generation Mana…

    First action

    Write the five confirmation emails.

    How to measure it

    Demo show rate

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      Map answers

      Story and script per answer.

      Pre-Sales Solutions Lead 2 days

    2. 2

      Write emails

      Five confirmations.

      Senior Demand Generation Manager 2 days

    3. 3

      Route

      Pre-sales owner per answer.

      Marketing Operations Manager 1 day

    4. 4

      Brief request

      Ask for one real brief.

      Senior Demand Generation Manager 1 day

    5. 5

      Train AEs

      Five openers.

      Pre-Sales Solutions Lead 1 day

    6. 6

      Measure

      Show and progression rates.

      Marketing Operations Manager weekly

    First result
    1 month
    Cost
    $0
    Owner
    Senior Demand Generation Manager

    Smallest test

    Launch the GEO confirmation email first.

    Why it works

    Map each answer to a demo script, a customer story and a pre-sales owner. Send a confirmation email with the matching story and ask the buyer to bring one real brief of that type.

    A demo that starts from the buyer's own problem and brief is the one Gradial promises on the page, and it shortens discovery.

    Risks and how to handle them

    • Buyers pick the wrong option

      Let pre-sales re-route after a short call.

    Evidence

    • Your websiteDemo page: "Bring a real brief and watch Grady take it live"; the form asks name, email, phone, company, title, "What are you looking to improve?" (campaign execution, governance and QA, personalization at scale, content operations, GEO and AI search visibility), how they heard and what they want to see; "How teams at AWS, T-Mobile, and GM cut execution time by up to 98%". Gradial Live, a virtual demo, runs November 4, 2026.Source
    • HiringPre-Sales Solutions Lead (Seattle, posted September 11, 2026): owns "the demo and POC strategy for strategic deals"; will "Build a repeatable library of use cases, solution patterns, demos and proof points"; "Develop business cases that connect technical solutions to measurable customer outcomes"; navigates "architecture, integrations and information security requirements"; creates "clear handoffs to the Implementation teams after close". Reports to the VP of Customer Activation.Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
  • 05

    The sitemap has /industry/sports and /industry/sports-entertainment, and two solution pages titled "Pre-Launch Experience Review" (/solutions/pre-flight-journey-qa and /solutions/pre-launch-experience-review). Pairs like these split search signals and confuse assistants about which page to cite.

    Medium impactLow effort First result in 1 month Product Marketing Manager

    First action

    Decide which sports page stays.

    How to measure it

    Overlapping pages

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Find pairs

      Titles and topics.

      Marketing Operations Manager 1 day

    2. 2

      Pick winners

      By traffic and links.

      Product Marketing Manager 1 day

    3. 3

      Merge content

      Best sections.

      Product Marketing Manager 3 days

    4. 4

      Redirect

      Permanent.

      Web Engineer 1 hour

    5. 5

      Update links

      Menus and internal links.

      Web Engineer 1 day

    6. 6

      Monitor

      Rankings.

      Marketing Operations Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Merge the sports pages first.

    Why it works

    Choose one page in each pair, merge the best content, and redirect the other. Check the other 38 solution pages for overlaps and give each a distinct buyer question.

    One strong page per topic ranks and gets cited more than two partial ones.

    Risks and how to handle them

    • Event or partner links to old URLs

      Redirects keep them working.

    Evidence

    • Your websiteIndustry pages: Technology, Financial Services, Health and Life Sciences, Retail and CPG, Sports, and Auto and Manufacturing in the menu, plus /industry/higher-education and a second sports page (/industry/sports-entertainment) in the sitemap. Published customer stories cover telecom, technology, financial services and travel; none for retail and CPG, auto, sports or healthcare.Source
    • Your websiteSite check (October 22, 2026, repeated): gradial.com and www.gradial.com both serve the site with a 200; most pages carry a canonical to www, but nine do not: /enterprise, /platform/skills, /platform/workflows, /platform/security-governance, /marketers, /thefoundry, /industry, /events/on-demand/gradial-frontier and /solutions/commerce. /solutions/commerce also has an empty title tag and no meta description. gradial.ai answers with a temporary 302 redirect to www.gradial.com rather than a permanent one.Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
  • 06

    Gradial sells "Make your content readable to AI answer engines", but gradial.com has no /llms.txt. Buyers increasingly ask assistants to compare Gradial with Typeface, WRITER, Jasper and Optimizely.

    Medium impactLow effort First result in 1 month Product Marketing Manager

    First action

    Draft the file from the homepage and customers page.

    How to measure it

    Correct answers in 20 test prompts

    Now
    –
    Target
    80%
    By
    60 days

    Steps

    1. 1

      Draft

      Facts and links.

      Product Marketing Manager 1 day

    2. 2

      Review

      Claims and customers allowed to be named.

      Chief Marketing Officer 1 day

    3. 3

      Publish

      /llms.txt and facts page.

      Web Engineer 1 hour

    4. 4

      Test prompts

      20 buyer questions.

      Marketing Operations Manager 1 week

    5. 5

      Update

      Monthly.

      Product Marketing Manager monthly

    6. 6

      Report

      Answer accuracy.

      Marketing Operations Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Publish a first version this week.

    Why it works

    Publish a concise /llms.txt and a facts page: product, systems it works in (AEM, Sitecore, Contentful and others), use cases, named customers and results, security posture and how to book a demo. Link the key guides and solution pages.

    A clear source of facts helps assistants describe Gradial accurately against a crowded category.

    Risks and how to handle them

    • Assistants ignore the file

      Also fix the pages they do read (idea 1).

    Evidence

    • Your websiteButtons such as "Book a demo", "Login" and "Explore the platform" are built from a pair of spans per letter for an animation, with the letters hidden from assistive technology; in the page HTML and any plain-text extraction they read as "B B o o o o k k a a d d e e m m o o". No /llms.txt is published (404).Source
    • Competitor researchRivals' own homepages: Typeface, "the enterprise marketing AI platform that orchestrates AI agents, brand intelligence, and workflows"; WRITER, "the enterprise AI agent platform trusted by Fortune 500 companies"; Jasper, "Orchestrate intelligent agents to run end-to-end marketing workflows"; Optimizely, "the agent orchestration platform for enterprise marketing teams".Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source

This quarter 8

The core plays for the next three months.

  • 07

    Gradial has industry pages for retail and CPG, auto and manufacturing, sports, and health and life sciences, but its published stories are telecom, technology, financial services and travel. Press names Kaiser Permanente as a customer; ABM in those industries needs a peer story.

    High impactMedium effort First result in 2 quarters Senior Demand Generation Mana…

    First action

    List customers by industry with Sales.

    How to measure it

    Industries with a story

    Now
    –
    Target
    8 of 8
    By
    2 quarters

    Steps

    1. 1

      List candidates

      By industry.

      Senior Demand Generation Manager 1 week

    2. 2

      Ask

      Named or anonymised.

      Customer Success Lead 2 weeks

    3. 3

      Interview

      One number each.

      Product Marketing Manager 1 month

    4. 4

      Publish

      On industry pages.

      Product Marketing Manager 1 month

    5. 5

      Use in ABM

      Industry sequences.

      Senior Demand Generation Manager ongoing

    6. 6

      Measure

      Meetings by industry.

      Marketing Operations Manager monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Senior Demand Generation Manager

    Smallest test

    Publish one anonymised retail story.

    Why it works

    Ask current customers in each of the four industries for a short story (named or anonymised like the university story), with one hours-saved number. Put each on its industry page and in that industry's ABM sequence.

    Enterprise buyers look for a peer in their own industry before they take a meeting.

    Risks and how to handle them

    • Regulated customers decline

      Offer anonymised versions with approval.

    Evidence

    • Your websiteIndustry pages: Technology, Financial Services, Health and Life Sciences, Retail and CPG, Sports, and Auto and Manufacturing in the menu, plus /industry/higher-education and a second sports page (/industry/sports-entertainment) in the sitemap. Published customer stories cover telecom, technology, financial services and travel; none for retail and CPG, auto, sports or healthcare.Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • News coverageGeekWire and Axios (June 2026): $65M Series C led by Insight Partners at a $675 million valuation; annual recurring revenue grew more than 10x over the prior 12 months; customers include AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente and U.S. Bank.Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
  • 08

    The Pre-Sales Solutions Lead is asked to build "a repeatable library of use cases, solution patterns, demos and proof points" and business cases. Gradial's strongest proof is time: 1,000-1,200 hours to 80 at T-Mobile, ten hours to thirty minutes per page at AWS.

    High impactMedium effort First result in 1 quarter Pre Sales Solutions Lead

    First action

    Pick the ten workflows from closed deals.

    How to measure it

    Strategic deal cycle

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Pick workflows

      Ten from closed deals.

      Pre-Sales Solutions Lead 1 week

    2. 2

      Record demos

      One per workflow.

      Pre-Sales Solutions Lead 1 month

    3. 3

      Collect numbers

      Before and after hours.

      Forward Deployed Engineer 1 month

    4. 4

      Build calculator

      Volume to hours saved.

      Pre-Sales Solutions Lead 2 weeks

    5. 5

      Security pack

      Standard answers.

      Staff Security Engineer, Product & Platform 1 month

    6. 6

      Train AEs

      Use in every deal.

      Pre-Sales Solutions Lead ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Pre Sales Solutions Lead

    Smallest test

    Build the calculator for ticket-to-publish.

    Why it works

    For the ten most common workflows (ticket to publish, email production, localization, bulk updates and others), record the standard demo, typical before-and-after hours, required integrations and security answers. Give AEs a calculator that turns a buyer's volume into hours saved.

    Consistent, measured proof shortens strategic deals and makes business cases comparable across accounts.

    Risks and how to handle them

    • Numbers vary widely

      Show ranges and the assumptions.

    Evidence

    • HiringPre-Sales Solutions Lead (Seattle, posted September 11, 2026): owns "the demo and POC strategy for strategic deals"; will "Build a repeatable library of use cases, solution patterns, demos and proof points"; "Develop business cases that connect technical solutions to measurable customer outcomes"; navigates "architecture, integrations and information security requirements"; creates "clear handoffs to the Implementation teams after close". Reports to the VP of Customer Activation.Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
  • 09

    Forward Deployed Engineers write "implementation playbooks" and own post-launch optimisation. A standard 90-day report (tasks run, hours saved, review time, issues caught by QA) gives the customer's champion something to show leadership, and gives marketing the next story.

    High impactMedium effort First result in 1 quarter Forward Deployed Engineer

    First action

    Define the five numbers in the report.

    How to measure it

    90-day expansion rate

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define metrics

      Five numbers.

      Forward Deployed Engineer 1 week

    2. 2

      Automate

      From platform data.

      Forward Deployed Engineer 1 month

    3. 3

      Review calls

      Day 30, 60, 90.

      Customer Success Lead ongoing

    4. 4

      Ask references

      At day 90.

      Customer Success Lead ongoing

    5. 5

      Feed marketing

      Approved numbers.

      Product Marketing Manager monthly

    6. 6

      Measure

      Expansion and references.

      Marketing Operations Manager quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Forward Deployed Engineer

    Smallest test

    Produce one report by hand for a recent deployment.

    Why it works

    Produce the report automatically from platform data at day 30, 60 and 90; review it with the champion; ask for a reference or story at day 90 when results are strong.

    Champions who can prove value expand usage and become references.

    Risks and how to handle them

    • Data sensitivity

      Only aggregate operational numbers.

    Evidence

    • HiringForward Deployed Engineers (Seattle): "lead implementations of our AI platform directly with customers", "Develop reusable tools, adapters and configuration layers to support scalable enterprise onboarding" and "implementation playbooks that accelerate future deployments". Every post: "winning Fortune 500 and enterprise customers including AWS, T-Mobile, and Prudential"; "Our $65 million Series C led by Insight Partners is accelerating that momentum." Gradial is also hiring two Staff Security Engineers (AI; Product & Platform).Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • HiringPre-Sales Solutions Lead (Seattle, posted September 11, 2026): owns "the demo and POC strategy for strategic deals"; will "Build a repeatable library of use cases, solution patterns, demos and proof points"; "Develop business cases that connect technical solutions to measurable customer outcomes"; navigates "architecture, integrations and information security requirements"; creates "clear handoffs to the Implementation teams after close". Reports to the VP of Customer Activation.Source
  • 10

    Gradial runs a virtual demo, Gradial Live, where a Jira request and a campaign brief become ready-to-review work in AEM and Salesforce. The demand role needs coordinated touches that move buying groups; a live working session is a stronger step than a generic webinar.

    High impactMedium effort First result in 1 quarter Senior Demand Generation Mana…

    First action

    Schedule the next three sessions.

    How to measure it

    Attendee-to-meeting rate

    Now
    –
    Target
    25%
    By
    1 quarter

    Steps

    1. 1

      Schedule

      Monthly sessions.

      Senior Demand Generation Manager 1 week

    2. 2

      Invite

      Buying groups by tier.

      Senior Demand Generation Manager monthly

    3. 3

      Tailor briefs

      Per industry.

      Pre-Sales Solutions Lead monthly

    4. 4

      Cut recordings

      By workflow.

      Product Marketing Manager monthly

    5. 5

      Follow up

      AE sequences.

      Account Executive monthly

    6. 6

      Measure

      Meetings and pipeline.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Demand Generation Manager

    Smallest test

    Invite ten buying groups to the November 4 session.

    Why it works

    Run Gradial Live monthly, invite each tier-1 buying group with a brief from their own industry, follow up with the recording cut to their workflow, and offer a "bring your brief" session to attendees.

    Watching the work happen in their own systems is the moment the category becomes concrete for buyers.

    Risks and how to handle them

    • Low attendance

      Offer the recording to every registrant.

    Evidence

    • Your websiteDemo page: "Bring a real brief and watch Grady take it live"; the form asks name, email, phone, company, title, "What are you looking to improve?" (campaign execution, governance and QA, personalization at scale, content operations, GEO and AI search visibility), how they heard and what they want to see; "How teams at AWS, T-Mobile, and GM cut execution time by up to 98%". Gradial Live, a virtual demo, runs November 4, 2026.Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
  • 11

    Gradial integrates with 30 systems including AEM, Sitecore, Contentful, Contentstack and Bynder, and has a partner program for services firms, integrators and technology partners. Their account teams know which customers are stuck in content backlogs.

    High impactMedium effort First result in 2 quarters Partnerships Lead

    First action

    Shortlist four partners.

    How to measure it

    Partner-sourced opportunities

    Now
    –
    Target
    15 a quarter
    By
    2 quarters

    Steps

    1. 1

      Shortlist

      Two tech, two SI.

      Partnerships Lead 2 weeks

    2. 2

      Joint offer

      Per partner.

      Partnerships Lead 1 month

    3. 3

      Account mapping

      Shared list.

      Senior Demand Generation Manager 1 month

    4. 4

      Enable

      Partner sellers.

      Pre-Sales Solutions Lead 1 month

    5. 5

      Co-market

      Events and content.

      Senior Demand Generation Manager quarterly

    6. 6

      Measure

      Pipeline by partner.

      Marketing Operations Manager monthly

    First result
    2 quarters
    Cost
    Partner marketing budget
    Owner
    Partnerships Lead

    Smallest test

    Run one joint session with an integrator.

    Why it works

    Pick two technology partners and two systems integrators; build a joint offer (for example a governed migration or backlog clearing), a shared account list, and co-hosted sessions at their events.

    Partners bring trusted access to the same enterprise accounts, and a joint offer gives them a reason to bring Gradial in.

    Risks and how to handle them

    • Channel conflict

      Agree account rules up front.

    Evidence

    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
    • HiringPre-Sales Solutions Lead (Seattle, posted September 11, 2026): owns "the demo and POC strategy for strategic deals"; will "Build a repeatable library of use cases, solution patterns, demos and proof points"; "Develop business cases that connect technical solutions to measurable customer outcomes"; navigates "architecture, integrations and information security requirements"; creates "clear handoffs to the Implementation teams after close". Reports to the VP of Customer Activation.Source
  • 12

    Rivals all now say "agents" and "orchestration" on their homepages, so buyers struggle to tell the platforms apart. Gradial's difference is that it executes inside systems of record (AEM pages, Salesforce emails) with QA and approval in the path, but the site has no comparison pages.

    Medium impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Write the Typeface comparison first.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    15 a month
    By
    2 quarters

    Steps

    1. 1

      Research

      Rivals' own pages.

      Product Marketing Manager 1 week

    2. 2

      Write

      Four pages.

      Product Marketing Manager 1 month

    3. 3

      Legal review

      Claims.

      Legal 2 weeks

    4. 4

      Publish

      With canonicals and dates.

      Web Engineer 1 day

    5. 5

      Promote

      Search and ABM.

      Senior Demand Generation Manager ongoing

    6. 6

      Refresh

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish one comparison.

    Why it works

    Publish one factual page per rival: where each creates content vs where it executes work, systems supported, governance, deployment model and proof. Date each page and keep claims sourced.

    Comparison searches are high intent, and assistants use such pages to explain differences.

    Risks and how to handle them

    • Stale claims

      Quarterly review.

    Evidence

    • Competitor researchRivals' own homepages: Typeface, "the enterprise marketing AI platform that orchestrates AI agents, brand intelligence, and workflows"; WRITER, "the enterprise AI agent platform trusted by Fortune 500 companies"; Jasper, "Orchestrate intelligent agents to run end-to-end marketing workflows"; Optimizely, "the agent orchestration platform for enterprise marketing teams".Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
  • 13

    Gradial's YouTube channel has 37 videos and about 11,400 total views. Every demo and Gradial Live session produces footage of real work moving through AEM, Jira and Salesforce, which is the clearest explanation of the product.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Cut three clips from the last session.

    How to measure it

    Monthly video views

    Now
    –
    Target
    10,000
    By
    2 quarters

    Steps

    1. 1

      Pick moments

      Three per recording.

      Product Marketing Manager weekly

    2. 2

      Edit

      Two-minute clips.

      Product Marketing Manager weekly

    3. 3

      Post

      YouTube and LinkedIn.

      Product Marketing Manager weekly

    4. 4

      Embed

      Solution pages.

      Web Engineer monthly

    5. 5

      Use in ABM

      Sequences.

      Senior Demand Generation Manager ongoing

    6. 6

      Measure

      Views and demos.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Editing time
    Owner
    Product Marketing Manager

    Smallest test

    Post one clip this week.

    Why it works

    Cut each recording into two-minute "brief to live" clips by workflow, post them weekly, embed them on the matching solution pages and use them in ABM sequences.

    Seeing the agent work is more persuasive than any page copy, and the footage already exists.

    Risks and how to handle them

    • Customer data on screen

      Record only demo environments.

    Evidence

    • Your websiteYouTube: 37 videos, 159 subscribers and about 11,400 total views (October 2026).Source
    • Your websiteDemo page: "Bring a real brief and watch Grady take it live"; the form asks name, email, phone, company, title, "What are you looking to improve?" (campaign execution, governance and QA, personalization at scale, content operations, GEO and AI search visibility), how they heard and what they want to see; "How teams at AWS, T-Mobile, and GM cut execution time by up to 98%". Gradial Live, a virtual demo, runs November 4, 2026.Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
  • 14

    Real Chrome users wait 2.65 seconds at p75 for the main content of gradial.com, just over the "good" line, though it has improved 30%. Executive buyers often open links on phones between meetings.

    Medium impactMedium effort First result in 1 quarter Web Engineer

    First action

    Profile the homepage on a mid-range phone.

    How to measure it

    Origin LCP p75

    Now
    –
    Target
    Under 2.5 s
    By
    1 quarter

    Steps

    1. 1

      Profile

      Top five pages.

      Web Engineer 2 days

    2. 2

      Optimise hero

      Images and fonts.

      Web Engineer 1 week

    3. 3

      Defer animations

      After first paint.

      Web Engineer 1 week

    4. 4

      Budget

      Per-page weight.

      Web Engineer 2 days

    5. 5

      Check

      Lab before release.

      Web Engineer ongoing

    6. 6

      Track

      CrUX monthly.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Web Engineer

    Smallest test

    Optimise the homepage hero first.

    Why it works

    Find the largest element on the homepage and top solution pages, serve it optimised and early, defer animation code until after first paint, and track the Chrome UX Report monthly.

    Passing the threshold helps ranking and first impressions on the pages ABM traffic hits.

    Risks and how to handle them

    • Design changes

      Keep the look; change loading order.

    Evidence

    • Chrome UX ReportReal Chrome users on gradial.com (origin, p75): Largest Contentful Paint 2.65 s (just above the 2.5 s "good" line, and 30% faster than before), INP 100 ms, CLS 0.Source
    • Your websiteButtons such as "Book a demo", "Login" and "Explore the platform" are built from a pair of spans per letter for an animation, with the letters hidden from assistive technology; in the page HTML and any plain-text extraction they read as "B B o o o o k k a a d d e e m m o o". No /llms.txt is published (404).Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    Gradial measures how long enterprise marketing work takes before and after agents (T-Mobile, AWS, Micron). No one publishes benchmarks for execution time: hours per page, per email, per localised market.

    High impactHigh effort First result in 3 quarters Chief Marketing Officer

    First action

    Define the five workflows to benchmark.

    How to measure it

    Self-assessments completed

    Now
    –
    Target
    1,000
    By
    1 year

    Steps

    1. 1

      Define

      Workflows and metrics.

      Product Marketing Manager 1 month

    2. 2

      Collect

      Anonymised platform data.

      Forward Deployed Engineer 1 quarter

    3. 3

      Survey

      Non-customers for baseline.

      Senior Demand Generation Manager 1 quarter

    4. 4

      Privacy review

      Aggregation rules.

      Legal 1 month

    5. 5

      Launch

      Event and press.

      Chief Marketing Officer 1 month

    6. 6

      Sell with it

      ABM openers.

      Senior Demand Generation Manager ongoing

    First result
    3 quarters
    Cost
    Research budget
    Owner
    Chief Marketing Officer

    Smallest test

    Publish one benchmark chart.

    Why it works

    Publish an anonymised yearly index of execution times by workflow and industry, with a self-assessment that lets a team compare itself. Launch it with the new CMO at a major event and use it to open ABM conversations.

    Original benchmarks earn press and citations and give every seller a reason to call.

    Risks and how to handle them

    • Customer confidentiality

      Aggregate and suppress small groups.

    Evidence

    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • Your websiteBlog: "Gradial Raises $65M to Build the First System of Work for Enterprise Marketing" (June 17, 2026); a three-time CMO joined as Chief Marketing Officer (September 10, 2026); September product updates added a Salesforce Commerce Cloud integration (beta) and Workflow Composer (beta).Source
    • News coverageGeekWire and Axios (June 2026): $65M Series C led by Insight Partners at a $675 million valuation; annual recurring revenue grew more than 10x over the prior 12 months; customers include AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente and U.S. Bank.Source
  • 16

    Gradial's GEO, accessibility and bulk-update solutions all start by finding issues on a site. Letting a buyer enter a URL and see a sample of fixable issues (metadata, accessibility, crawlability, broken journeys) turns the demo into a continuation.

    High impactHigh effort First result in 3 quarters Pre Sales Solutions Lead

    First action

    Run the scan by hand for ten target accounts.

    How to measure it

    Scan-to-demo rate

    Now
    –
    Target
    10%
    By
    3 quarters

    Steps

    1. 1

      Define checks

      Five issue types.

      Pre-Sales Solutions Lead 2 weeks

    2. 2

      Prototype

      Manual scans.

      Forward Deployed Engineer 1 month

    3. 3

      Build

      Public scan page.

      Forward Deployed Engineer 1 quarter

    4. 4

      Security review

      Public pages only, rate limits.

      Staff Security Engineer, Product & Platform 1 month

    5. 5

      Nurture

      Report follow-up.

      Senior Demand Generation Manager 1 month

    6. 6

      Measure

      Scans and demos.

      Marketing Operations Manager monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Pre Sales Solutions Lead

    Smallest test

    Send ten manual scan reports.

    Why it works

    Build a limited public scan of 25 pages with five issue types, delivered as a report with the matching workflow and a demo offer. Feed scans from target accounts into ABM.

    A free, specific result brings in buyers who are not yet searching for agents, and qualifies them by site size.

    Risks and how to handle them

    • Scans look like criticism

      Show capacity unlocked, not a grade.

    Evidence

    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
    • Your websiteDemo page: "Bring a real brief and watch Grady take it live"; the form asks name, email, phone, company, title, "What are you looking to improve?" (campaign execution, governance and QA, personalization at scale, content operations, GEO and AI search visibility), how they heard and what they want to see; "How teams at AWS, T-Mobile, and GM cut execution time by up to 98%". Gradial Live, a virtual demo, runs November 4, 2026.Source
  • 17

    Gradial has a finance page ("Compliant content, at the speed the market moves"), ran a Fierce Pharma webinar, and counts Prudential, Vanguard, Kaiser Permanente and U.S. Bank as customers. Regulated marketing teams have the longest review cycles, where governed execution matters most.

    High impactHigh effort First result in 4 quarters Chief Marketing Officer

    First action

    Interview three regulated customers about review time.

    How to measure it

    Regulated-industry pipeline

    Now
    –
    Target
    +50%
    By
    4 quarters

    Steps

    1. 1

      Interview

      Three customers.

      Product Marketing Manager 1 month

    2. 2

      Package

      Offer and security pack.

      Pre-Sales Solutions Lead 1 quarter

    3. 3

      Proof

      Two stories.

      Product Marketing Manager 1 quarter

    4. 4

      Roundtables

      Quarterly.

      Senior Demand Generation Manager quarterly

    5. 5

      Partners

      Regulated-industry agencies.

      Partnerships Lead 2 quarters

    6. 6

      Measure

      Pipeline.

      Marketing Operations Manager quarterly

    First result
    4 quarters
    Cost
    Event budget
    Owner
    Chief Marketing Officer

    Smallest test

    Host one finance roundtable.

    Why it works

    Package a regulated-industry offer: audit trails, approval routing to medical/legal/regulatory reviewers, claims libraries and a security pack; run invite-only roundtables for marketing operations leaders in those industries.

    Where review time dominates, governed execution is the clearest value, and peers in regulated industries trust each other's references.

    Risks and how to handle them

    • Long cycles

      Start with existing customers' other brands.

    Evidence

    • Your websiteIndustry pages: Technology, Financial Services, Health and Life Sciences, Retail and CPG, Sports, and Auto and Manufacturing in the menu, plus /industry/higher-education and a second sports page (/industry/sports-entertainment) in the sitemap. Published customer stories cover telecom, technology, financial services and travel; none for retail and CPG, auto, sports or healthcare.Source
    • Your websiteContent: 78 blog posts, 22 guides (agent harness, AI search operations, AEM migration, content supply chain), 38 solution pages, 14 event pages (Adobe Summit, Cannes Lions, Dreamforce, Braze Forge, Fierce Pharma, Reuters Events November 16), The Foundry on-demand event; 30 integrations including AEM, Sitecore, Contentful, Contentstack, Sanity, Drupal, WordPress and Bynder; a partner program for marketing services firms, systems integrators and technology partners.Source
    • News coverageGeekWire and Axios (June 2026): $65M Series C led by Insight Partners at a $675 million valuation; annual recurring revenue grew more than 10x over the prior 12 months; customers include AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente and U.S. Bank.Source
    • HiringPre-Sales Solutions Lead (Seattle, posted September 11, 2026): owns "the demo and POC strategy for strategic deals"; will "Build a repeatable library of use cases, solution patterns, demos and proof points"; "Develop business cases that connect technical solutions to measurable customer outcomes"; navigates "architecture, integrations and information security requirements"; creates "clear handoffs to the Implementation teams after close". Reports to the VP of Customer Activation.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 18

    Gradial's case studies give before-and-after hours. A step-by-step log of one approved campaign (tasks, checks, issues caught, human approvals) would show governance in action, which is the main enterprise objection to agents.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Log Gradial's own site fixes from idea 1.

    How to measure it

    Demos influenced

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Pick the work

      Own site fixes.

      Product Marketing Manager 1 day

    2. 2

      Record

      Every step.

      Marketing Operations Manager 2 weeks

    3. 3

      Annotate

      Checks and approvals.

      Product Marketing Manager 1 week

    4. 4

      Publish

      Long-form page.

      Web Engineer 1 week

    5. 5

      Promote

      ABM and social.

      Senior Demand Generation Manager 1 month

    6. 6

      Measure

      Influenced demos.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the log of the canonical fixes.

    Why it works

    With one customer's permission (or on Gradial's own site work from idea 1), publish an annotated work log with screenshots and timings.

    Showing exactly where people approve and what QA catches answers the trust question better than a claim.

    Risks and how to handle them

    • Exposes rough edges

      That is the point; show how they are caught.

    Evidence

    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • Your websiteSite check (October 22, 2026, repeated): gradial.com and www.gradial.com both serve the site with a 200; most pages carry a canonical to www, but nine do not: /enterprise, /platform/skills, /platform/workflows, /platform/security-governance, /marketers, /thefoundry, /industry, /events/on-demand/gradial-frontier and /solutions/commerce. /solutions/commerce also has an empty title tag and no meta description. gradial.ai answers with a temporary 302 redirect to www.gradial.com rather than a permanent one.Source
  • 19

    The demand role includes direct mail and executive outreach. A box with a printed before-and-after of the account's own public page, executed by Gradial in a sandbox, is memorable and specific.

    Medium impactLow effort First result in 1 quarter Senior Demand Generation Mana…

    First action

    Choose 20 accounts and one page each.

    How to measure it

    Meetings booked

    Now
    –
    Target
    6 of 20
    By
    1 quarter

    Steps

    1. 1

      Pick accounts

      20 tier-1.

      Senior Demand Generation Manager 1 week

    2. 2

      Produce drafts

      In a sandbox.

      Forward Deployed Engineer 2 weeks

    3. 3

      Design the piece

      Print and link.

      Senior Demand Generation Manager 1 week

    4. 4

      Send

      To the exec sponsor.

      Senior Demand Generation Manager 1 week

    5. 5

      Follow up

      AE call in 5 days.

      Account Executive 2 weeks

    6. 6

      Measure

      Meetings.

      Marketing Operations Manager 1 month

    First result
    1 quarter
    Cost
    About $200 per account
    Owner
    Senior Demand Generation Manager

    Smallest test

    Send five.

    Why it works

    For 20 tier-1 accounts, take one public page, produce an improved draft (metadata, accessibility, localisation) in a sandbox, and send it printed with a link to the live demo.

    It shows the product's output on the buyer's own work, which no generic gift can.

    Risks and how to handle them

    • Looks presumptuous

      Use public pages only and frame it as a sample.

    Evidence

    • HiringSenior Demand Generation Manager (Seattle, posted September 25, 2026, updated October 16): "own programs that create pipeline and accelerate strategic opportunities across Gradial's target accounts"; "Build and run 1:1 ABM programs using tailored messaging, content, executive outreach, direct mail"; own "account selection, segmentation and tiering alongside Sales"; build "account and buying-group intelligence"; create "account briefs, messaging, talk tracks and sequences"; measure "buying-group penetration, meetings, qualified pipeline, pipeline acceleration".Source
    • Your websiteGEO solution page: Gradial audits "crawler access, JavaScript rendering, canonical issues, missing structured data, and thin coverage", then drafts fixes, routes them for approval and "re-run[s] the same prompts". Related pages: /solutions/ai-crawlability ("Make your content readable to AI answer engines"), /solutions/brand-compliance-qa and /solutions/pre-launch-experience-review ("Review the experience before your audience does").Source
    • Your websiteDemo page: "Bring a real brief and watch Grady take it live"; the form asks name, email, phone, company, title, "What are you looking to improve?" (campaign execution, governance and QA, personalization at scale, content operations, GEO and AI search visibility), how they heard and what they want to see; "How teams at AWS, T-Mobile, and GM cut execution time by up to 98%". Gradial Live, a virtual demo, runs November 4, 2026.Source
  • 20

    Gradial's ARR grew more than 10x in a year with Fortune 500 customers. A small council of marketing operations leaders creates references, peer proof and early feedback on new features such as Workflow Composer.

    Medium impactLow effort First result in 1 quarter Customer Success Lead

    First action

    Invite eight customers.

    How to measure it

    Active references

    Now
    –
    Target
    12
    By
    2 quarters

    Steps

    1. 1

      Invite

      Eight leaders.

      Customer Success Lead 2 weeks

    2. 2

      First session

      Roadmap preview.

      Chief Marketing Officer 1 month

    3. 3

      Summary

      Anonymised notes.

      Product Marketing Manager 1 week

    4. 4

      Speakers

      Events.

      Senior Demand Generation Manager quarterly

    5. 5

      References

      Opt-in list.

      Customer Success Lead ongoing

    6. 6

      Measure

      Retention and references.

      Marketing Operations Manager quarterly

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Customer Success Lead

    Smallest test

    Hold one virtual session.

    Why it works

    Invite eight customers to a quarterly council, preview roadmap items, publish an anonymised summary of what they want, and invite them to speak at Gradial events.

    Councils raise retention, produce references and give marketing authentic voices.

    Risks and how to handle them

    • Time demands on customers

      Keep it to one hour a quarter.

    Evidence

    • News coverageGeekWire and Axios (June 2026): $65M Series C led by Insight Partners at a $675 million valuation; annual recurring revenue grew more than 10x over the prior 12 months; customers include AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente and U.S. Bank.Source
    • Your websiteBlog: "Gradial Raises $65M to Build the First System of Work for Enterprise Marketing" (June 17, 2026); a three-time CMO joined as Chief Marketing Officer (September 10, 2026); September product updates added a Salesforce Commerce Cloud integration (beta) and Workflow Composer (beta).Source
    • Your websiteCustomers page: "7 customer stories" (T-Mobile, AWS, Micron, Prudential, Visit Qatar, Natixis, Avalara), filterable by use case; T-Mobile: a campaign of "1,000 to 1,200 cumulative hours" done "in roughly 80 hours with QA in the loop"; AWS: page creation from "roughly ten hours to about thirty minutes". The sitemap omits the Micron story and lists a public research university story that the customers page does not show.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Gradial did not commission, review or endorse it, and Programmable is not affiliated with Gradial. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Gradial runs its business.

Something wrong, or do you represent Gradial? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Site fixes and the Gradial-on-Gradial case, customer story indexing, account briefs, demo routing, page merges and /llms.txt.

  2. Days 31 to 6010 ideas

    Industry proof, the pre-sales library, 90-day reports, Gradial Live in ABM, partner co-selling, comparison pages, video clips and site speed; the work log and direct mail.

  3. Days 61 to 904 ideas

    Commit to the big bets: an execution index, a public site-health scan and a regulated-industry programme; start the customer council.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value execution inside existing systems, not another tool. The most cited problem: campaign backlogs and handoffs.

  • Large measured time savings
  • Slow page and email production
  • In their words: “execution layer”

Market

Competitive landscape

4 competitors compared: Typeface, WRITER, Jasper and Optimizely.

  • Gap to exploit: Published benchmarks for execution time
  • Typeface: Less focus on execution in systems of record
  • WRITER: Broad, not marketing-ops specific

Hiring signals

Gradial is moving from founder-led enterprise wins to a repeatable go-to-market under a new CMO.

  • Senior Demand Generation Manager: 1:1 ABM, account briefs, buying-group measurement. Ideas 1, 3, 10, 19.
  • Pre-Sales Solutions Lead: Repeatable demos, proof points and business cases. Ideas 4, 8, 16.
  • Forward Deployed Engineer: Implementations and onboarding playbooks. Idea 9.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
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  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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