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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. hyperexponential (hx)
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growth playbook · Oct 23, 2026

hyperexponential.com (opens in a new tab)

hyperexponential (hx) growth playbook

Diagnosis

hx is a profitable, fast-growing platform with zero churn, and its hiring is aimed at the US: a Director of Solutions Marketing for the US narrative and proof, a field engineering team that takes insurers from Bootcamp to live premium, business value consulting, and North American partnerships, plus product marketing, customer marketing and content operations in London.

The gaps are in US-facing proof and content: a promising state-by-state pricing series that stops after Florida with four dead links, a US Admitted page with no customer, 35 pricing guides with a generic search description, and no public page for the Bootcamp.

This playbook completes the state library, puts US proof and a US survey edition in front of buyers, then builds adoption, certification and partner plays.

Growth Score

8/10

Biggest Opportunity

Become the reference for US commercial pricing teams state by state, using the Florida template, the US survey data and US customers hx already has.

Biggest Risk

Akur8, Earnix, Federato and in-house builds compete for the same carriers, and a UK-led story may not convince US admitted buyers without local proof.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Finish the state-by-state US pricing library the Florida page already promises

    Remove or redirect the four dead links on the Florida page today, then brief Georgia and Alabama.

    High impact First result in 1 month
  2. 2

    Give the 35 pricing guides their own search descriptions

    Export the 36 URLs and their key takeaways.

    High impact First result in 2 weeks
  3. 3

    Put US customers on the US Admitted page

    Ask Novacore for a two-line quote on why they consolidated onto hx.

    High impact First result in 1 month

02

Your idea portfolio

23 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 12Fill-ins · 5Reconsider · 2
Effort →

Showing 23 of 23 ideas

This week 6

Quick wins with a clear first action.

  • 01

    hx's new Director of Solutions Marketing is hired because "The US is our fastest-growing market" and needs US-specific proof. hx has already written one excellent US state guide, "Commercial Auto Insurance in Florida", for pricing teams: tort reform, OIR filing pathways, loss data. But its breadcrumb says "Commercial Auto Insurance by State" and all four of its onward links (Georgia, Alabama, Commercial Insurance in Florida, Workers' Compensation in Florida) return 404. Florida is the only state page in the sitemap, so the series a US actuary would bookmark stops after one page, and every reader who clicks on hits a dead end.

    High impactMedium effort First result in 1 month Director of Solutions Marketi…

    First action

    Remove or redirect the four dead links on the Florida page today, then brief Georgia and Alabama.

    How to measure it

    US state pages live

    Now
    –
    Target
    30
    By
    1 quarter

    Steps

    1. 1

      Fix the dead ends

      Unlink or redirect the four 404 links on the Florida page.

      Web team (Framer) 1 hour

    2. 2

      Codify the template

      Sections, sources and data fields from the Florida page.

      Content Operations Associate 2 days

    3. 3

      Pick the grid

      States by commercial premium times the lines hx sells in the US.

      Director of Solutions Marketing 2 days

    4. 4

      Draft with AI

      Draft each page against the template and brand voice.

      Content Operations Associate ongoing

    5. 5

      Actuarial review

      An hx actuary checks every regulatory and loss figure.

      Senior Actuarial Solutions Engineer per page

    6. 6

      Publish the first four

      The pages Florida already links to.

      Content Operations Associate 2 weeks

    7. 7

      Add a hub

      "Commercial insurance pricing by state" page linked from US Admitted.

      Web team (Framer) 1 week

    8. 8

      Arm sellers

      Send the state page before each US first meeting.

      Director of Solutions Marketing ongoing

    9. 9

      Refresh

      Update each page when its state approves new rate levels.

      Content Operations Associate quarterly

    First result
    1 month
    Cost
    Writing and review time
    Owner
    Director of Solutions Marketing

    Smallest test

    Publish Georgia commercial auto in the Florida format and track visits for a month.

    Why it works

    Turn the Florida page into a template and publish the states and lines US admitted carriers file in most: start with the four pages already linked, then the 10 largest commercial lines states for commercial auto, workers' compensation and general liability. Each page keeps the Florida format (regulatory snapshot, filing pathway, key pricing indicators, cited sources) and ends with the US Admitted workbench offer. Until a page exists, remove its link. Add a "by state" hub page and link it from the US Admitted solution page.

    US admitted carriers price and file state by state with each Department of Insurance, so state pages answer the exact questions chief actuaries and pricing teams search for and ask AI assistants. hx already has the template, the sources and a content operations hire to run the pipeline; every new page is also a US proof point for sellers.

    Ready to use

    ChecklistState page checklist (from the Florida template)

    [ ] Market overview with cited loss and premium data
    [ ] Regulatory snapshot: regulator, statute, filing pathway
    [ ] Key pricing indicators and dominant perils
    [ ] Date published and date reviewed
    [ ] Own title and meta description
    [ ] Links only to pages that exist
    [ ] Link to the state hub and the US Admitted workbench
    [ ] Actuarial sign-off

    Risks and how to handle them

    • Regulatory figures go stale

      Date every page, cite the regulator and refresh quarterly.

    • Thin pages hurt quality

      Publish a state only when it meets the Florida standard.

    Evidence

    • Your website"Commercial Auto Insurance in Florida" (dated May 15, 2026) is a detailed state guide for pricing teams (HB 837, OIR filing pathways, Milliman loss data). Its breadcrumb reads "Commercial Auto Insurance by State", and it links to "Commercial Auto Insurance in Georgia", "Commercial Auto Insurance in Alabama", "Commercial Insurance in Florida" and "Workers' Compensation Insurance in Florida", but all four links returned 404 when checked twice on October 22, 2026, and Florida is the only state page in the sitemap.Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
    • Your websiteThe US Admitted solution page sells "filed rate governance and DOI compliance", automated filing exhibits, ISO circular alignment and "Guidewire PolicyCenter integration", with eight FAQs, but shows no customer story, logo or quote. The customer stories page filters by "All, Specialty & Commercial, MGA, Reinsurance"; there is no US or admitted filter.Source
    • HiringContent Operations Associate (London, posted September 28, 2026): "A podcast episode or a report becomes clips, articles, exec posts, and social"; runs customer stories, "the podcast, thought leadership and executive comms" and a "named-voice programme"; drafts web copy "with Claude against a codified brand voice"; and will "Learn how we stay visible in AI-generated answers as well as search results".Source
    • Your websiteSitemap (248 URLs, checked October 22, 2026): 101 blog posts, 35 line-of-business pricing guides under /lob-pricing-factors/, 23 resources, 10 customer stories. All 35 pricing guides and the Florida page use the homepage's meta description ("hyperexponential is the agentic underwriting platform for commercial P&C insurers...") instead of their own. There is no /llms.txt, no podcast page and no page about the Bootcamp.Source
  • 02

    hx's 35 line-of-business pricing guides (cyber, D&O, trucking, surety and more) are the kind of reference an actuary searches for, but every one of them, and the Florida page, uses the homepage meta description. Search results and AI summaries show the same platform pitch for "Cyber" as for "Marine Cargo".

    High impactLow effort First result in 2 weeks Content Operations Associate

    First action

    Export the 36 URLs and their key takeaways.

    How to measure it

    Pricing guide search clicks

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      List pages

      The 35 guides and the Florida page.

      Content Operations Associate 1 hour

    2. 2

      Draft descriptions

      From each page's key takeaways.

      Content Operations Associate 1 day

    3. 3

      Review

      Actuarial accuracy check.

      Product Marketing Manager 1 day

    4. 4

      Publish

      In Framer page settings.

      Web team (Framer) 1 day

    5. 5

      Make it required

      Template field for future pages.

      Web team (Framer) 1 hour

    6. 6

      Measure

      Search Console click-through by page.

      Content Operations Associate monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Content Operations Associate

    Smallest test

    Rewrite the five highest-traffic guides first.

    Why it works

    Write a specific 150-character description for each guide from its key takeaways (the rating factors and exposure base for that line), add the published date to the snippet, and check the 36 pages in Search Console after two weeks. Make a unique description a required field in the Framer template.

    A description that names the line and its rating factors earns more clicks than a generic pitch and tells AI systems what each page covers.

    Risks and how to handle them

    • Rewrites lower rankings

      Keep titles unchanged and change descriptions only.

    Evidence

    • Your websiteSitemap (248 URLs, checked October 22, 2026): 101 blog posts, 35 line-of-business pricing guides under /lob-pricing-factors/, 23 resources, 10 customer stories. All 35 pricing guides and the Florida page use the homepage's meta description ("hyperexponential is the agentic underwriting platform for commercial P&C insurers...") instead of their own. There is no /llms.txt, no podcast page and no page about the Bootcamp.Source
    • HiringContent Operations Associate (London, posted September 28, 2026): "A podcast episode or a report becomes clips, articles, exec posts, and social"; runs customer stories, "the podcast, thought leadership and executive comms" and a "named-voice programme"; drafts web copy "with Claude against a codified brand voice"; and will "Learn how we stay visible in AI-generated answers as well as search results".Source
    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
  • 03

    The Director of Solutions Marketing must build "a repository of US-specific proof points and case studies". The US Admitted page sells filed-rate governance and DOI compliance, but shows no customer story, logo or quote, and the customer stories page has no US filter. Yet hx has public US customers: Novacore is moving 20 admitted and non-admitted programs onto hx, and Markel's US and Bermuda work was announced in 2025.

    High impactLow effort First result in 1 month Director of Solutions Marketi…

    First action

    Ask Novacore for a two-line quote on why they consolidated onto hx.

    How to measure it

    US page demo conversion

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Gather proof

      Novacore, Markel and other public US references.

      Director of Solutions Marketing 1 week

    2. 2

      Get approvals

      Quotes and logos from customers.

      Customer Marketing Associate 2 weeks

    3. 3

      Build the block

      Logos, quote and story link.

      Web team (Framer) 2 days

    4. 4

      Add the filter

      US on customer stories.

      Web team (Framer) 1 day

    5. 5

      Make the sheet

      One-page US results.

      Director of Solutions Marketing 1 week

    6. 6

      Measure

      Demo rate before and after.

      Revenue Operations Leader monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director of Solutions Marketing

    Smallest test

    Add the Novacore announcement to the page this week.

    Why it works

    Add a proof block to the US Admitted page with the Novacore announcement and any approved US quote, a "US" filter on customer stories, and a short US results sheet sellers can send. Ask the 10+ customers the narrative interviews will reach for one quotable result each.

    US buyers want to see carriers like them; one named US customer on the page does more than eight FAQs.

    Risks and how to handle them

    • Customers decline to be named

      Use anonymised results with line and size.

    Evidence

    • Your websiteThe US Admitted solution page sells "filed rate governance and DOI compliance", automated filing exhibits, ISO circular alignment and "Guidewire PolicyCenter integration", with eight FAQs, but shows no customer story, logo or quote. The customer stories page filters by "All, Specialty & Commercial, MGA, Reinsurance"; there is no US or admitted filter.Source
    • Your websiteCustomer stories include Aviva ("eleven lines of business"), DUAL ("nine offices"), Aegis, RB Jones, Rising Edge ("cut time to market 4x"), Allianz Commercial ("13 weeks") and Novacore, the Conshohocken, PA specialty MGA moving "all 20 of its specialty programs" (admitted, non-admitted and reinsurance) onto hx (announced August 27, 2026). Markel's US and Bermuda collaboration was announced in June 2025, with the CEO calling the US "a priority market".Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
    • HiringCustomer Marketing Associate (London, posted August 27, 2026): "insurance is a tight-knit industry that trusts practitioner voices far more than it trusts vendors"; the role delivers "two published case studies (written, video, or otherwise) per quarter" plus two customer-contributed pieces, makes participation "low-lift" for customers, manages award submissions and grows engagement "particularly on LinkedIn".Source
  • 04

    The Underwriting Edge survey of 350 underwriters is 57% US, and hx has done US editions before (State of Pricing 2024 US edition). The US narrative needs local proof, and US CUOs read US numbers more readily than a blended UK-US figure.

    High impactLow effort First result in 1 month Director of Solutions Marketi…

    First action

    Ask Coleman Parkes for US-only crosstabs.

    How to measure it

    US edition downloads

    Now
    –
    Target
    500
    By
    1 quarter

    Steps

    1. 1

      Get crosstabs

      US respondents only.

      Director of Solutions Marketing 1 week

    2. 2

      Find differences

      Where US and UK answers diverge.

      Director of Solutions Marketing 1 week

    3. 3

      Write

      Summary and US report.

      Content Operations Associate 2 weeks

    4. 4

      Design

      Reuse the 2026 report layout.

      Director of Corporate Marketing 1 week

    5. 5

      Launch

      LinkedIn, US outreach and press.

      Director of Solutions Marketing 1 week

    6. 6

      Sell with it

      Talk track for US sellers.

      Head of Revenue Enablement 1 week

    First result
    1 month
    Cost
    Analysis and design time
    Owner
    Director of Solutions Marketing

    Smallest test

    Publish three US-only charts on LinkedIn.

    Why it works

    Re-cut the data for US respondents only: the judgment gap, AI autonomy by task, time on admin, and where US answers differ from UK. Publish a short ungated summary and a gated US report, and use it for US outreach and HX Live-NY content.

    Same fieldwork, new audience: the data is already paid for, and a US cut gives sellers a reason to call every US account.

    Risks and how to handle them

    • Small US subgroups

      Report only cuts with enough respondents.

    Evidence

    • Your websiteUnderwriting Edge 2026 (launched September 10, 2026): 350 senior commercial P&C underwriters surveyed by Coleman Parkes, "split 43% UK and 57% US"; 44% name "senior judgment leaving the industry, without being passed on" as their top fear, coaching and knowledge-transfer technology gets "just 8%" of investment, and "Only 15%" say their firm captures what its best underwriters know. The full report sits behind a download form.Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
  • 05

    The Content Operations post asks the new hire to "Learn how we stay visible in AI-generated answers". hx allows AI crawlers in robots.txt but has no /llms.txt, and its long pages use the same generic description.

    Medium impactLow effort First result in 1 month Content Operations Associate

    First action

    Write the ten buyer questions and test them today.

    How to measure it

    Ten-question citation rate

    Now
    –
    Target
    7 of 10
    By
    1 quarter

    Steps

    1. 1

      Baseline

      Ten questions in four assistants.

      Content Operations Associate 1 day

    2. 2

      Write llms.txt

      Key pages with one line each.

      Content Operations Associate 1 day

    3. 3

      Publish

      At the site root.

      Web team (Framer) 1 hour

    4. 4

      Add summary page

      Products, segments, integrations.

      Product Marketing Manager 1 week

    5. 5

      Retest

      Same questions monthly.

      Content Operations Associate monthly

    6. 6

      Fix gaps

      Pages for unanswered questions.

      Content Operations Associate monthly

    First result
    1 month
    Cost
    $0
    Owner
    Content Operations Associate

    Smallest test

    Run the ten-question test today.

    Why it works

    Publish /llms.txt listing the platform pages, solution pages, pricing guides, state pages and customer stories with one line each. Add a plain "What is hx" page with products, segments, integrations and customers. Each month, ask the main assistants ten buyer questions and log whether hx is cited.

    Buyers now ask assistants which underwriting platforms to shortlist; a clear map of the site raises the chance hx is named and described correctly.

    Risks and how to handle them

    • Assistants ignore llms.txt

      Treat it as one input; keep pages clear too.

    Evidence

    • HiringContent Operations Associate (London, posted September 28, 2026): "A podcast episode or a report becomes clips, articles, exec posts, and social"; runs customer stories, "the podcast, thought leadership and executive comms" and a "named-voice programme"; drafts web copy "with Claude against a codified brand voice"; and will "Learn how we stay visible in AI-generated answers as well as search results".Source
    • Your websiteSitemap (248 URLs, checked October 22, 2026): 101 blog posts, 35 line-of-business pricing guides under /lob-pricing-factors/, 23 resources, 10 customer stories. All 35 pricing guides and the Florida page use the homepage's meta description ("hyperexponential is the agentic underwriting platform for commercial P&C insurers...") instead of their own. There is no /llms.txt, no podcast page and no page about the Bootcamp.Source
    • Competitor researchRivals' own homepages: Akur8, "The Global Actuarial AI Platform" with pricing, reserving and "Akur8 Agents" (also an hx partner); Earnix AIOS, "the only AI orchestration system purpose-built for insurance"; Federato, an "AI-native insurance core platform" for policy, billing and claims with "Real-time portfolio steering". Guidewire is both a partner and the core system most US carriers run.Source
  • 06

    The Content Operations post names "the podcast" as a core programme that becomes clips, articles and exec posts, but the sitemap has no podcast page. Listeners who hear a guest have nowhere on hx.com to go next.

    Medium impactLow effort First result in 1 month Content Operations Associate

    First action

    List published episodes and pick the ten with the best guests.

    How to measure it

    Monthly podcast page visits

    Now
    –
    Target
    1,000
    By
    1 quarter

    Steps

    1. 1

      List episodes

      All published.

      Content Operations Associate 1 day

    2. 2

      Get transcripts

      AI transcription, edited.

      Content Operations Associate 1 week

    3. 3

      Build page

      Episodes, transcripts, links.

      Web team (Framer) 1 week

    4. 4

      Link related

      Guide or report per episode.

      Content Operations Associate 2 days

    5. 5

      Add to menu

      Knowledge section.

      Web team (Framer) 1 hour

    6. 6

      Measure

      Visits and onward clicks.

      Content Operations Associate monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Content Operations Associate

    Smallest test

    Publish one episode page with a transcript.

    Why it works

    Create a podcast page with every episode, a transcript and a related pricing guide or report per episode, and link it from the Knowledge menu. Cut each transcript into a blog post.

    Transcripts make audio searchable and give each episode a page that can rank and be cited.

    Risks and how to handle them

    • Transcripts read poorly

      Edit lightly and add headings.

    Evidence

    • HiringContent Operations Associate (London, posted September 28, 2026): "A podcast episode or a report becomes clips, articles, exec posts, and social"; runs customer stories, "the podcast, thought leadership and executive comms" and a "named-voice programme"; drafts web copy "with Claude against a codified brand voice"; and will "Learn how we stay visible in AI-generated answers as well as search results".Source
    • Your websiteSitemap (248 URLs, checked October 22, 2026): 101 blog posts, 35 line-of-business pricing guides under /lob-pricing-factors/, 23 resources, 10 customer stories. All 35 pricing guides and the Florida page use the homepage's meta description ("hyperexponential is the agentic underwriting platform for commercial P&C insurers...") instead of their own. There is no /llms.txt, no podcast page and no page about the Bootcamp.Source

This quarter 11

The core plays for the next three months.

  • 07

    The PMM is measured on "users moving out of the beta programme into sustained use". Underwriters in hx's own survey picked a real-time signal on portfolio drift over a refreshed report, which is exactly what Portfolio Intelligence does.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Pick the one action that best predicts continued beta use.

    How to measure it

    Weekly active Portfolio Intelligence users

    Now
    –
    Target
    60% of beta
    By
    2 quarters

    Steps

    1. 1

      Define first value

      From beta usage data.

      Product Marketing Manager 2 weeks

    2. 2

      Build onboarding

      Three steps to first value.

      Product Marketing Manager 1 month

    3. 3

      Weekly digest

      Drift and exposure highlights.

      Product team 1 month

    4. 4

      Interview users

      Why they stall.

      Product Marketing Manager 2 weeks

    5. 5

      Launch story

      Beta results with a customer.

      Customer Marketing Associate 1 month

    6. 6

      Track

      Weekly use by account.

      Revenue Operations Leader weekly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Marketing Manager

    Smallest test

    Run a guided first-value session with three beta accounts.

    Why it works

    Define first value (a drift alert acted on, a what-if run before a rate change), build a three-step onboarding for beta users, send a weekly portfolio digest, and publish the first beta results as a launch story.

    A clear first win in the first two weeks predicts sustained use, and the survey gives launch messaging customers already agree with.

    Risks and how to handle them

    • Beta users are too few to read

      Combine usage data with interviews.

    Evidence

    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
    • Your websiteUnderwriting Edge 2026 (launched September 10, 2026): 350 senior commercial P&C underwriters surveyed by Coleman Parkes, "split 43% UK and 57% US"; 44% name "senior judgment leaving the industry, without being passed on" as their top fear, coaching and knowledge-transfer technology gets "just 8%" of investment, and "Only 15%" say their firm captures what its best underwriters know. The full report sits behind a download form.Source
  • 08

    hx says it has "zero churn", and the PMM will use "the usage data we now have to spot where users stall". Deeper use inside the nearly 50 carriers is the main expansion lever.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Pull the step funnel for the last two quarters.

    How to measure it

    Production models per account

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Map steps

      Build to release to agent use.

      Product Marketing Manager 2 weeks

    2. 2

      Find drop-offs

      Two biggest.

      Product Marketing Manager 1 week

    3. 3

      Design assets

      One per drop-off.

      Senior Model Developer (Client Education) 1 month

    4. 4

      Deliver

      In-app and Academy.

      Technical Trainer 1 month

    5. 5

      Measure

      Step conversion.

      Product Marketing Manager monthly

    6. 6

      Repeat

      Next two drop-offs.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Fix the single biggest drop-off.

    Why it works

    Map the steps from first model to production releases to agent use, find the two biggest drop-offs, and ship one asset per drop-off (a template, an Academy module, a code review session). Measure the step before and after.

    Expansion inside existing carriers is cheaper than new logos, and targeted help beats general newsletters.

    Risks and how to handle them

    • Usage data incomplete

      Check with customer success notes.

    Evidence

    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
    • Hiringhx's description in every job post: the AI platform for "which risks to take, and how to price them", backed by a16z, Highland Europe and Battery Ventures, "trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx", and building "the world's first domain-specific AI peer programmer for insurance".Source
    • HiringEcosystem and education: a Strategic Partnerships Manager for "consulting firms, systems integrators, technology companies and data partners across North America", with "joint campaigns, events, content" and partner "accreditation and certification programmes"; a Senior Model Developer (Client Education) to move customers "from hx-led build to independent delivery" and turn delivery knowledge into "hx Academy content"; and a Technical Trainer for certification assessments where candidates "build real pricing tools".Source
  • 09

    The PMM must write technical content "at a regular cadence" for the developer community, which hx calls its most demanding audience. hx already ran developer spotlights with pricing developers at Sompo and Markel and a "Top 10 prompts" post for its actuarial agent.

    High impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Line up the next three customer developers.

    How to measure it

    Spotlight readers

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Book guests

      Three customer developers.

      Product Marketing Manager 2 weeks

    2. 2

      Pick patterns

      One code pattern each.

      Product Marketing Manager 1 week

    3. 3

      Write

      Spotlight and code.

      Product Marketing Manager monthly

    4. 4

      Publish code

      On GitHub.

      Senior Model Developer (Client Education) monthly

    5. 5

      Share in deals

      Short version for SEs.

      Product Marketing Manager monthly

    6. 6

      Measure

      Readers and deal usage.

      Revenue Operations Leader monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish one spotlight with code.

    Why it works

    Publish one spotlight a month with a working code pattern (a rating function, a test, an agent prompt), post it on GitHub, and give Solutions Engineering a short version to share in live deals.

    Actuarial developers trust peers and code; a regular series becomes the reason they follow hx.

    Risks and how to handle them

    • Customers protect their code

      Use generic examples they approve.

    Evidence

    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
    • News coveragehx raised a $73 million Series B led by Battery Ventures with a16z in January 2024, saying it had grown sales 10x since its 2021 Series A "while staying profitable". Its public GitHub organisation has 6 repositories and no stars.Source
  • 10

    The Customer Marketing hire must deliver two case studies a quarter and make participation "low-lift", because insurance "trusts practitioner voices far more than it trusts vendors". Busy chief actuaries say no to long processes.

    High impactMedium effort First result in 1 quarter Customer Marketing Associate

    First action

    Write the one-page ask and send it to five accounts.

    How to measure it

    Published stories

    Now
    –
    Target
    4 a quarter
    By
    2 quarters

    Steps

    1. 1

      Write the kit

      Ask, questions, timeline.

      Customer Marketing Associate 1 week

    2. 2

      Pick moments

      Go-live and renewal.

      Customer Marketing Associate 1 week

    3. 3

      Ask five

      Mix of segments and US.

      Customer Marketing Associate 2 weeks

    4. 4

      Interview

      45 minutes each.

      Customer Marketing Associate ongoing

    5. 5

      Publish

      Story, clips, LinkedIn.

      Content Operations Associate ongoing

    6. 6

      Give back

      Award entries and talks.

      Customer Marketing Associate ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Customer Marketing Associate

    Smallest test

    Run one 45-minute interview this month.

    Why it works

    Offer a fixed 45-minute recorded interview, a draft within a week, one approval round, and a choice of formats (named, anonymised by line and size, or quote only). Ask at go-live and at each renewal, and give customers something back (award entries, speaking slots).

    A smaller ask and a clear benefit raise the yes rate, and anonymised options unlock carriers who cannot be named.

    Risks and how to handle them

    • Legal approval delays

      Offer anonymised versions first.

    Evidence

    • HiringCustomer Marketing Associate (London, posted August 27, 2026): "insurance is a tight-knit industry that trusts practitioner voices far more than it trusts vendors"; the role delivers "two published case studies (written, video, or otherwise) per quarter" plus two customer-contributed pieces, makes participation "low-lift" for customers, manages award submissions and grows engagement "particularly on LinkedIn".Source
    • Your websiteCustomer stories include Aviva ("eleven lines of business"), DUAL ("nine offices"), Aegis, RB Jones, Rising Edge ("cut time to market 4x"), Allianz Commercial ("13 weeks") and Novacore, the Conshohocken, PA specialty MGA moving "all 20 of its specialty programs" (admitted, non-admitted and reinsurance) onto hx (announced August 27, 2026). Markel's US and Bermuda collaboration was announced in June 2025, with the CEO calling the US "a priority market".Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
  • 11

    The Director of Solutions Marketing must certify 100% of US sellers "using call review data rather than training completion", and the new Head of Revenue Enablement takes over enablement that has "no single owner".

    High impactMedium effort First result in 2 quarters Head of Revenue Enablement

    First action

    Score ten recent US first calls against a draft rubric.

    How to measure it

    Certified US sellers

    Now
    –
    Target
    100%
    By
    2 quarters

    Steps

    1. 1

      Define moments

      Five per first call.

      Director of Solutions Marketing 2 weeks

    2. 2

      Build scoring

      AI call review.

      Head of Revenue Enablement 1 month

    3. 3

      Baseline

      Score current calls.

      Head of Revenue Enablement 2 weeks

    4. 4

      Coach

      Weekly clip reviews.

      Head of Revenue Enablement weekly

    5. 5

      Certify

      Three passing calls.

      Head of Revenue Enablement ongoing

    6. 6

      Link to wins

      Win rate by score.

      Revenue Operations Leader quarterly

    First result
    2 quarters
    Cost
    Call review tooling
    Owner
    Head of Revenue Enablement

    Smallest test

    Score ten calls this week.

    Why it works

    Define five narrative moments for a first meeting, score recorded calls against them with AI, certify a seller after three passing calls, and share the best clips weekly.

    Measuring what sellers actually say turns the narrative into deal behaviour.

    Risks and how to handle them

    • Sellers game the rubric

      Tie certification to outcomes over time.

    Evidence

    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
    • HiringRevenue roles: a Revenue Operations Leader (New York, October 2, 2026) to create "one coherent operating system across the full funnel" for a "multi-product and multi-market business"; a Head of Revenue Enablement, because today enablement has "no single owner, no operating cadence"; and a Business Value Consultant to build "ROI models", partner with US Sales "especially around AI Vanguard" and "define and codify the early US Value Consulting motion".Source
  • 12

    hx's Agent Builders run Bootcamps "building working AI agents on their real problems in five days", and the field engineering lead says the US motion is proven. But the website has no Bootcamp page; prospects only hear about it from a seller.

    High impactMedium effort First result in 1 quarter Head of Agentic Field Enginee…

    First action

    Write up three past Bootcamps anonymously.

    How to measure it

    Bootcamp requests

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Collect examples

      Three past Bootcamps.

      Agent Builder 2 weeks

    2. 2

      Write the page

      Agenda and outcomes.

      Director of Solutions Marketing 1 week

    3. 3

      Build

      Page and application form.

      Web team (Framer) 1 week

    4. 4

      Promote

      Homepage and outreach.

      Director of Solutions Marketing ongoing

    5. 5

      Qualify

      Route to field engineering.

      Head of Agentic Field Engineering ongoing

    6. 6

      Report

      Bootcamp to live premium.

      Revenue Operations Leader quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Agentic Field Engineering

    Smallest test

    Add a Bootcamp section to the US Admitted page.

    Why it works

    Create a Bootcamp page: who it is for, the five days, what you leave with, anonymised examples (submission triage agent, renewal repricing) and an application form. Feature it on the homepage and in US outreach.

    A concrete five-day offer is easier to say yes to than "book a demo", and it is already the path to live premium.

    Risks and how to handle them

    • Demand exceeds capacity

      Use an application and a waiting list.

    Evidence

    • HiringField engineering: the Head of Agentic Field Engineering post (New York, October 8, 2026), written by the President leading US expansion, says "we've proven the motion works in the US, but there is a ton of work required to scale it", taking insurers "from an initial custom demo, a Bootcamp, and through to live premium and expansion". The Agent Builder (New York, October 16, 2026) will "Run hands-on Bootcamps at customer sites, building working AI agents on their real problems in five days".Source
    • Your websiteSitemap (248 URLs, checked October 22, 2026): 101 blog posts, 35 line-of-business pricing guides under /lob-pricing-factors/, 23 resources, 10 customer stories. All 35 pricing guides and the Florida page use the homepage's meta description ("hyperexponential is the agentic underwriting platform for commercial P&C insurers...") instead of their own. There is no /llms.txt, no podcast page and no page about the Bootcamp.Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
  • 13

    hx is hiring a Business Value Consultant to build ROI models and codify US value consulting, and its blog already covers "How to measure AI ROI in commercial insurance". Buyers include CFOs and boards.

    High impactMedium effort First result in 1 quarter Business Value Consultant

    First action

    Pick the three inputs that drive most of the value.

    How to measure it

    Estimator to meeting rate

    Now
    –
    Target
    15%
    By
    2 quarters

    Steps

    1. 1

      Simplify model

      Three to five inputs.

      Business Value Consultant 2 weeks

    2. 2

      Set ranges

      From customer results.

      Business Value Consultant 2 weeks

    3. 3

      Build

      Web estimator.

      Web team (Framer) 1 month

    4. 4

      Review

      Finance and legal.

      Finance 1 week

    5. 5

      Launch

      US Admitted and pricing pages.

      Director of Solutions Marketing 1 week

    6. 6

      Follow up

      Business case session.

      Business Value Consultant ongoing

    First result
    1 quarter
    Cost
    Build time
    Owner
    Business Value Consultant

    Smallest test

    Use a spreadsheet version in five deals.

    Why it works

    Turn the core model into a short web estimator (gross written premium, lines, underwriters, hours on rekeying and admin) that shows a range of value and offers a full business case session.

    A credible estimate starts the CFO conversation early and captures intent the demo form misses.

    Risks and how to handle them

    • Overpromising

      Show ranges and assumptions.

    Evidence

    • HiringRevenue roles: a Revenue Operations Leader (New York, October 2, 2026) to create "one coherent operating system across the full funnel" for a "multi-product and multi-market business"; a Head of Revenue Enablement, because today enablement has "no single owner, no operating cadence"; and a Business Value Consultant to build "ROI models", partner with US Sales "especially around AI Vanguard" and "define and codify the early US Value Consulting motion".Source
    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
    • Your websiteUnderwriting Edge 2026 (launched September 10, 2026): 350 senior commercial P&C underwriters surveyed by Coleman Parkes, "split 43% UK and 57% US"; 44% name "senior judgment leaving the industry, without being passed on" as their top fear, coaching and knowledge-transfer technology gets "just 8%" of investment, and "Only 15%" say their firm captures what its best underwriters know. The full report sits behind a download form.Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
  • 14

    The Strategic Partnerships Manager must generate partner-led pipeline in North America with joint campaigns. EY already has hx-trained teams in New York, and the US Admitted page sells Guidewire PolicyCenter integration.

    High impactMedium effort First result in 2 quarters Strategic Partnerships Manager

    First action

    Map shared target accounts with EY.

    How to measure it

    Partner-sourced opportunities

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Map accounts

      Shared targets.

      Strategic Partnerships Manager 2 weeks

    2. 2

      Design offers

      One per partner.

      Strategic Partnerships Manager 1 month

    3. 3

      Enable partners

      Accreditation.

      Technical Trainer 1 month

    4. 4

      Joint webinar

      Quarterly.

      Strategic Partnerships Manager quarterly

    5. 5

      Co-sell

      Account plans.

      Strategic Partnerships Manager ongoing

    6. 6

      Measure

      Partner pipeline.

      Revenue Operations Leader monthly

    First result
    2 quarters
    Cost
    Event costs
    Owner
    Strategic Partnerships Manager

    Smallest test

    Run one joint webinar with EY.

    Why it works

    Build one joint offer per partner (an EY pricing transformation assessment, a Guidewire integration pack), run a joint webinar each quarter, and map shared target accounts.

    US carriers often buy through their consultants and core system vendor; joint plays reach them earlier.

    Risks and how to handle them

    • Partners push rivals

      Make hx the easiest to deliver.

    Evidence

    • HiringEcosystem and education: a Strategic Partnerships Manager for "consulting firms, systems integrators, technology companies and data partners across North America", with "joint campaigns, events, content" and partner "accreditation and certification programmes"; a Senior Model Developer (Client Education) to move customers "from hx-led build to independent delivery" and turn delivery knowledge into "hx Academy content"; and a Technical Trainer for certification assessments where candidates "build real pricing tools".Source
    • Your websitePartner directory: Deloitte has "a skilled team specifically trained on the hx Renew platform"; EY has "trained teams in London, New York, and offshore"; Guidewire runs "More than 450 insurers". Partners can apply through a "Become a partner" page.Source
    • Your websiteThe US Admitted solution page sells "filed rate governance and DOI compliance", automated filing exhibits, ISO circular alignment and "Guidewire PolicyCenter integration", with eight FAQs, but shows no customer story, logo or quote. The customer stories page filters by "All, Specialty & Commercial, MGA, Reinsurance"; there is no US or admitted filter.Source
  • 15

    hx's content team turns a podcast or report into "clips, articles, exec posts, and social" and runs a named-voice programme, but the new hire is there because the process is not yet repeatable.

    Medium impactLow effort First result in 1 quarter Content Operations Associate

    First action

    Apply the kit to Underwriting Edge 2026.

    How to measure it

    Assets per source

    Now
    –
    Target
    10
    By
    1 quarter

    Steps

    1. 1

      Define kit

      Ten outputs.

      Content Operations Associate 1 week

    2. 2

      Write prompts

      Brand voice templates.

      Content Operations Associate 1 week

    3. 3

      Pilot

      Underwriting Edge 2026.

      Content Operations Associate 2 weeks

    4. 4

      Schedule

      Named-voice calendar.

      Content Operations Associate ongoing

    5. 5

      Measure

      Engagement by asset.

      Content Operations Associate monthly

    6. 6

      Refine

      Drop weak formats.

      Director of Corporate Marketing quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Content Operations Associate

    Smallest test

    Run the kit on one report.

    Why it works

    Define a standard kit per source (one article, three exec posts, five clips, one email, one sales snippet), with prompts and templates, and a calendar that ships the kit within ten days.

    A fixed kit makes output predictable and gets more value from expensive research.

    Risks and how to handle them

    • Volume dilutes quality

      Review every asset against the brand voice.

    Evidence

    • HiringContent Operations Associate (London, posted September 28, 2026): "A podcast episode or a report becomes clips, articles, exec posts, and social"; runs customer stories, "the podcast, thought leadership and executive comms" and a "named-voice programme"; drafts web copy "with Claude against a codified brand voice"; and will "Learn how we stay visible in AI-generated answers as well as search results".Source
    • Your websiteUnderwriting Edge 2026 (launched September 10, 2026): 350 senior commercial P&C underwriters surveyed by Coleman Parkes, "split 43% UK and 57% US"; 44% name "senior judgment leaving the industry, without being passed on" as their top fear, coaching and knowledge-transfer technology gets "just 8%" of investment, and "Only 15%" say their firm captures what its best underwriters know. The full report sits behind a download form.Source
  • 16

    The Revenue Operations Leader must build "one coherent operating system across the full funnel" for a multi-product business, and hx's field team takes insurers from custom demo to Bootcamp to live premium.

    High impactMedium effort First result in 2 quarters Revenue Operations Leader

    First action

    Draft the stage list with sales and field engineering.

    How to measure it

    Demo to live premium rate

    Now
    –
    Target
    +15%
    By
    3 quarters

    Steps

    1. 1

      Define stages

      With all teams.

      Revenue Operations Leader 2 weeks

    2. 2

      Map data

      CRM and product.

      Revenue Operations Leader 1 month

    3. 3

      Build view

      Dashboard.

      Revenue Operations Leader 1 month

    4. 4

      Review

      Pipeline councils.

      Revenue Operations Leader monthly

    5. 5

      Act

      Fix the slowest stage.

      Head of Agentic Field Engineering quarterly

    6. 6

      Report

      Board view.

      Revenue Operations Leader quarterly

    First result
    2 quarters
    Cost
    Tooling and time
    Owner
    Revenue Operations Leader

    Smallest test

    Tag current US opportunities by stage.

    Why it works

    Define the stages (engaged, demo, Bootcamp, contract, live, expansion), measure conversion and time between each, and show premium flowing per account, so marketing, sales and field engineering share one number.

    With a known universe of accounts, stage conversion matters more than lead volume.

    Risks and how to handle them

    • Data gaps

      Start with manual stage tags.

    Evidence

    • HiringRevenue roles: a Revenue Operations Leader (New York, October 2, 2026) to create "one coherent operating system across the full funnel" for a "multi-product and multi-market business"; a Head of Revenue Enablement, because today enablement has "no single owner, no operating cadence"; and a Business Value Consultant to build "ROI models", partner with US Sales "especially around AI Vanguard" and "define and codify the early US Value Consulting motion".Source
    • HiringField engineering: the Head of Agentic Field Engineering post (New York, October 8, 2026), written by the President leading US expansion, says "we've proven the motion works in the US, but there is a ton of work required to scale it", taking insurers "from an initial custom demo, a Bootcamp, and through to live premium and expansion". The Agent Builder (New York, October 16, 2026) will "Run hands-on Bootcamps at customer sites, building working AI agents on their real problems in five days".Source
    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
  • 17

    Returning visitors pass Core Web Vitals, but a first mobile visit downloads 19.2 MB, nearly all of it from the Framer CDN, and the headline takes 14.4 s to appear in the lab. Field LCP also got 25% slower.

    Medium impactMedium effort First result in 1 month Web team

    First action

    List the ten largest files on the homepage.

    How to measure it

    Mobile page weight

    Now
    –
    Target
    under 5 MB
    By
    1 month

    Steps

    1. 1

      Audit

      Largest files and tags.

      Web team (Framer) 1 day

    2. 2

      Swap video

      Poster image on mobile.

      Web team (Framer) 2 days

    3. 3

      Lazy-load

      Below the fold.

      Web team (Framer) 2 days

    4. 4

      Trim tags

      Duplicate and unused.

      Revenue Operations Leader 1 week

    5. 5

      Retest

      PageSpeed.

      Web team (Framer) 1 hour

    6. 6

      Watch field data

      Monthly.

      Web team (Framer) monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Web team (Framer)

    Smallest test

    Replace one hero video with an image on mobile.

    Why it works

    Find the largest media files, replace autoplay video with a poster image on mobile, lazy-load below-the-fold sections, and move non-essential tags behind consent. Retest monthly.

    Senior buyers clicking a LinkedIn post on a phone are first-time visitors; a lighter page keeps them.

    Risks and how to handle them

    • Design looks different

      Keep desktop unchanged.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 30/100; in the lab the headline word "Exponentially" takes 14.4 s to appear and the page downloads 19.2 MB over 201 requests, 17.8 MB of it from the Framer CDN; total blocking time 2.5 s. Real Chrome visitors pass Core Web Vitals (field LCP 1.48 s, INP 176 ms, CLS 0.01), though field LCP was 25% slower than the previous period.Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    The Florida page already tracks approved commercial auto rate changes and regulator data. US admitted carriers watch competitors' filings closely, and hx sells filed-rate governance.

    High impactHigh effort First result in 3 quarters Director of Solutions Marketi…

    First action

    Collect one quarter of approved rate changes for three states.

    How to measure it

    US subscribers

    Now
    –
    Target
    1,000
    By
    4 quarters

    Steps

    1. 1

      Scope

      States and lines.

      Director of Solutions Marketing 1 month

    2. 2

      Collect data

      Public filings.

      Data analyst 1 quarter

    3. 3

      Analyse

      Trends by state.

      Senior Actuarial Solutions Engineer 1 month

    4. 4

      Publish

      Summary and gated data.

      Content Operations Associate quarterly

    5. 5

      Distribute

      State slices to carriers.

      Director of Solutions Marketing quarterly

    6. 6

      Sell with it

      Talk tracks.

      Head of Revenue Enablement quarterly

    First result
    3 quarters
    Cost
    Data collection time
    Owner
    Director of Solutions Marketing

    Smallest test

    Publish a three-state pilot.

    Why it works

    Each quarter, publish approved rate changes by state and line from public filings, with commentary from hx actuaries. Gate the full data, and send the state slice to carriers writing there.

    A recurring data product brings US pricing teams back every quarter and makes hx the source on filed rates.

    Risks and how to handle them

    • Data collection is heavy

      Start with three states and two lines.

    Evidence

    • Your website"Commercial Auto Insurance in Florida" (dated May 15, 2026) is a detailed state guide for pricing teams (HB 837, OIR filing pathways, Milliman loss data). Its breadcrumb reads "Commercial Auto Insurance by State", and it links to "Commercial Auto Insurance in Georgia", "Commercial Auto Insurance in Alabama", "Commercial Insurance in Florida" and "Workers' Compensation Insurance in Florida", but all four links returned 404 when checked twice on October 22, 2026, and Florida is the only state page in the sitemap.Source
    • Your websiteThe US Admitted solution page sells "filed rate governance and DOI compliance", automated filing exhibits, ISO circular alignment and "Guidewire PolicyCenter integration", with eight FAQs, but shows no customer story, logo or quote. The customer stories page filters by "All, Specialty & Commercial, MGA, Reinsurance"; there is no US or admitted filter.Source
    • HiringDirector of Solutions Marketing (New York, posted September 24, 2026): "The US is our fastest-growing market"; the role will "Build the US solution narrative and pressure-test it with 10+ customers and prospects", certify "100% of US sellers within six months of launch, using call review data", "Develop a repository of US-specific proof points and case studies", and own "the US content strategy for flagship marketing moments, including HX Live-NY". Buying decisions "are made by chief actuaries, CFOs, and boards".Source
  • 19

    hx already runs a certification program and is hiring a Technical Trainer and a Client Education model developer. Its PMM wants hx to own "actuarial AI". Actuaries who learn on hx carry it to their next employer.

    High impactMedium effort First result in 3 quarters Technical Trainer

    First action

    Pick the modules that do not need customer access.

    How to measure it

    Certified non-customers

    Now
    –
    Target
    2,000
    By
    4 quarters

    Steps

    1. 1

      Scope

      Public modules.

      Technical Trainer 1 month

    2. 2

      Build

      Sandbox exercises.

      Senior Model Developer (Client Education) 1 quarter

    3. 3

      Badge

      LinkedIn credential.

      Technical Trainer 2 weeks

    4. 4

      Partner

      Societies and universities.

      Strategic Partnerships Manager 1 quarter

    5. 5

      Launch

      Campaign.

      Product Marketing Manager 1 month

    6. 6

      Track

      Badges and employer leads.

      Revenue Operations Leader quarterly

    First result
    3 quarters
    Cost
    Sandbox costs
    Owner
    Technical Trainer

    Smallest test

    Open one module to the public.

    Why it works

    Offer a free entry-level "Python and AI for pricing" certification on the hx Academy, open to anyone, with a badge for LinkedIn. Partner with actuarial societies and universities.

    Training future actuaries builds a talent pool customers want and makes hx familiar before the buying decision.

    Risks and how to handle them

    • Support load

      Community forum and office hours.

    Evidence

    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
    • HiringEcosystem and education: a Strategic Partnerships Manager for "consulting firms, systems integrators, technology companies and data partners across North America", with "joint campaigns, events, content" and partner "accreditation and certification programmes"; a Senior Model Developer (Client Education) to move customers "from hx-led build to independent delivery" and turn delivery knowledge into "hx Academy content"; and a Technical Trainer for certification assessments where candidates "build real pricing tools".Source
    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
  • 20

    44% of underwriters fear senior judgment leaving, only 15% say their firm captures it, and it gets 8% of investment. hx's calculation engines already turn one actuary's spreadsheet into firm-wide logic.

    High impactMedium effort First result in 3 quarters Product Marketing Manager

    First action

    Draft the framework with two customers.

    How to measure it

    Influenced opportunities

    Now
    –
    Target
    30
    By
    3 quarters

    Steps

    1. 1

      Framework

      Stages of judgment capture.

      Product Marketing Manager 1 month

    2. 2

      Maturity check

      Online self-assessment.

      Web team (Framer) 1 month

    3. 3

      Examples

      Two customers.

      Customer Marketing Associate 1 quarter

    4. 4

      Messaging

      Across product pages.

      Product Marketing Manager 1 month

    5. 5

      Events

      User groups.

      Director of Corporate Marketing quarterly

    6. 6

      Measure

      Influenced pipeline.

      Revenue Operations Leader quarterly

    First result
    3 quarters
    Cost
    Campaign budget
    Owner
    Product Marketing Manager

    Smallest test

    Publish the framework as a LinkedIn post.

    Why it works

    Build a campaign around capturing underwriting judgment: a framework, a maturity check, customer examples, and product messaging that connects governed models and agents to the problem.

    Naming a problem buyers already feel gives hx a category it leads, away from feature lists.

    Risks and how to handle them

    • Sounds abstract

      Lead with customer examples.

    Evidence

    • Your websiteUnderwriting Edge 2026 (launched September 10, 2026): 350 senior commercial P&C underwriters surveyed by Coleman Parkes, "split 43% UK and 57% US"; 44% name "senior judgment leaving the industry, without being passed on" as their top fear, coaching and knowledge-transfer technology gets "just 8%" of investment, and "Only 15%" say their firm captures what its best underwriters know. The full report sits behind a download form.Source
    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
    • Hiringhx's description in every job post: the AI platform for "which risks to take, and how to price them", backed by a16z, Highland Europe and Battery Ventures, "trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx", and building "the world's first domain-specific AI peer programmer for insurance".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 21

    hx has a public GitHub organisation with 6 repositories and no stars, and writes about "Why open source models are the way forward for insurers". Developers judge platforms by their code.

    Medium impactLow effort First result in 1 quarter Senior Model Developer

    First action

    Pick one model safe to publish.

    How to measure it

    Repository stars

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Pick models

      Three generic examples.

      Senior Model Developer (Client Education) 2 weeks

    2. 2

      Clean code

      Tests and docs.

      Senior Model Developer (Client Education) 1 month

    3. 3

      Legal check

      Licence.

      Legal 1 week

    4. 4

      Publish

      GitHub.

      Senior Model Developer (Client Education) 1 day

    5. 5

      Promote

      Spotlight and LinkedIn.

      Product Marketing Manager 1 week

    6. 6

      Maintain

      Monthly updates.

      Senior Model Developer (Client Education) monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Model Developer (Client Education)

    Smallest test

    Publish one model.

    Why it works

    Publish three clean example models (a simple cyber rater, a treaty excess-of-loss example, a test suite) under an open licence, with a link to the hx Academy and the developer spotlight.

    Public code shows quality and draws actuarial developers to hx before any sales contact.

    Risks and how to handle them

    • Exposes product logic

      Publish generic examples only.

    Evidence

    • News coveragehx raised a $73 million Series B led by Battery Ventures with a16z in January 2024, saying it had grown sales 10x since its 2021 Series A "while staying profitable". Its public GitHub organisation has 6 repositories and no stars.Source
    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
    • HiringProduct Marketing Manager, Calculation Engines and Portfolio Intelligence (London, posted September 22, 2026): use "the usage data we now have to spot where users stall"; own the Portfolio Intelligence release "end to end", "evidenced by users moving out of the beta programme into sustained use"; write "technical content at a regular cadence that Solutions Engineering uses in live deals" for "our developer community - the most demanding audience we serve"; and build "hx's position in actuarial AI". Marketing works "for a known universe of accounts".Source
  • 22

    hx runs user groups in New York and London, has customers in Bermuda (Markel, Conduit Re) and Canada (Markel Canada), and a tight-knit market that trusts practitioner voices.

    Medium impactLow effort First result in 2 quarters Customer Marketing Associate

    First action

    Ask one Bermuda customer to host.

    How to measure it

    Prospect attendees

    Now
    –
    Target
    15 per event
    By
    2 quarters

    Steps

    1. 1

      Find hosts

      One customer each.

      Customer Marketing Associate 1 month

    2. 2

      Plan agenda

      Customer talk and product.

      Product Marketing Manager 2 weeks

    3. 3

      Invite

      Customers and prospects.

      Customer Marketing Associate 1 month

    4. 4

      Run

      Half-day event.

      Director of Corporate Marketing 1 day

    5. 5

      Follow up

      Meetings with prospects.

      Account Executive 2 weeks

    6. 6

      Repeat

      Twice a year.

      Customer Marketing Associate 6 months

    First result
    2 quarters
    Cost
    Event costs
    Owner
    Customer Marketing Associate

    Smallest test

    Run one Bermuda breakfast.

    Why it works

    Run small customer-hosted user groups in Bermuda and Toronto, with one customer talk and one product session each, and invite prospects in the same market.

    Small local events spread peer proof in markets where everyone knows each other.

    Risks and how to handle them

    • Low turnout

      Keep events small and local.

    Evidence

    • Your websiteDeveloper and learning content: blog "Developer Spotlight" posts with pricing developers at Sompo and Markel, "Top 10 prompts to try with hx's actuarial agent" and "How to measure AI ROI in commercial insurance: 6 proven frameworks"; the hx Academy with role pathways and a certification program for "rating tool development, integrations, and visualizations"; user groups in New York and London; and a 2024 State of Pricing "US edition".Source
    • Your websiteCustomer stories include Aviva ("eleven lines of business"), DUAL ("nine offices"), Aegis, RB Jones, Rising Edge ("cut time to market 4x"), Allianz Commercial ("13 weeks") and Novacore, the Conshohocken, PA specialty MGA moving "all 20 of its specialty programs" (admitted, non-admitted and reinsurance) onto hx (announced August 27, 2026). Markel's US and Bermuda collaboration was announced in June 2025, with the CEO calling the US "a priority market".Source
    • HiringCustomer Marketing Associate (London, posted August 27, 2026): "insurance is a tight-knit industry that trusts practitioner voices far more than it trusts vendors"; the role delivers "two published case studies (written, video, or otherwise) per quarter" plus two customer-contributed pieces, makes participation "low-lift" for customers, manages award submissions and grows engagement "particularly on LinkedIn".Source
  • 23

    hx says billions in premium flow through the platform and $75bn+ in annual premium is underwritten with it. A live, updated figure on the homepage is stronger than a static claim.

    Medium impactMedium effort First result in 1 quarter CEO & Co Founder

    First action

    Agree the aggregation method with finance.

    How to measure it

    Demo clicks from homepage

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Define method

      Aggregate premium.

      Finance 2 weeks

    2. 2

      Customer check

      Contract permissions.

      Legal 2 weeks

    3. 3

      Build widget

      Homepage.

      Web team (Framer) 1 week

    4. 4

      Launch

      Press note.

      Director of Corporate Marketing 1 week

    5. 5

      Update

      Quarterly.

      Finance quarterly

    6. 6

      Use in sales

      Decks.

      Head of Revenue Enablement ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    CEO & Co Founder

    Smallest test

    Add the figure to the homepage hero.

    Why it works

    Publish an aggregated, quarterly-updated premium figure and the number of models in production, with a short method note. Use it in press and sales.

    A moving number signals momentum to buyers and investors.

    Risks and how to handle them

    • Customer confidentiality

      Aggregate only.

    Evidence

    • Hiringhx's description in every job post: the AI platform for "which risks to take, and how to price them", backed by a16z, Highland Europe and Battery Ventures, "trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx", and building "the world's first domain-specific AI peer programmer for insurance".Source
    • News coveragehx raised a $73 million Series B led by Battery Ventures with a16z in January 2024, saying it had grown sales 10x since its 2021 Series A "while staying profitable". Its public GitHub organisation has 6 repositories and no stars.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

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Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. hyperexponential (hx) did not commission, review or endorse it, and Programmable is not affiliated with hyperexponential (hx). Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how hyperexponential (hx) runs its business.

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30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    State pages, pricing guide descriptions, US proof, US survey edition, llms.txt and the podcast page.

  2. Days 31 to 6013 ideas

    Portfolio Intelligence adoption, stall fixes, developer series, case study kit, call-review certification, Bootcamp page, value estimator, partner plays, repurposing, funnel view and page weight; GitHub templates and user groups.

  3. Days 61 to 904 ideas

    The state rate tracker, open certification, judgment capture and the live premium figure.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value pricing models built and deployed far faster than in spreadsheets. The most cited problem: pricing logic stuck in one actuary's spreadsheet.

  • Governed, versioned logic actuaries and underwriters share
  • Senior judgment leaving without being captured
  • In their words: “rating tools”

Market

Competitive landscape

4 competitors compared: Akur8, Earnix, Federato and In-house builds.

  • Gap to exploit: State-by-state US pricing references
  • Akur8: Also an hx partner; less underwriting workflow
  • Earnix: Broad focus beyond commercial underwriting

Hiring signals

hx is hiring to scale the US: a Director of Solutions Marketing to build the US narrative and US proof (ideas 1, 3, 4, 18), field engineers who run five-day Bootcamps (idea 12), a business value consultant (idea 13), a…

  • Director of Solutions Marketing: US narrative and US proof points. Ideas 1, 3, 4, 18.
  • Product Marketing Manager: Beta to sustained use; developer content. Ideas 7, 8, 9, 20.
  • Customer Marketing Associate: Two case studies a quarter, low-lift. Ideas 10, 22.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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