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  • This week · 6
  • This quarter · 10
  • Big bets · 3
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Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. InStride
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growth playbook · Oct 26, 2026

instride.com (opens in a new tab)

InStride growth playbook

Diagnosis

InStride has strong outcomes (raises, promotions, 90%+ retention, an employee NPS of +80), well-known partners, a lot of 2026 recognition and a flagship summit, IMPACT. Its only open role, an Events Marketing Manager, shows where it wants growth: events that create target-account meetings and pipeline.

The site does not support that yet: IMPACT has no page, webinars are scattered, recap pages show "[object Object]" in search, the homepage has a duplicate URL and the outcome numbers are missing from the pages buyers read.

This playbook gives IMPACT and webinars a home, fixes descriptions and the duplicate homepage, adds outcomes and a follow-up play, then builds an event scorecard, roundtables, account-based invitations and association partners, and bets on an annual benchmark, an IMPACT community and a franchise package.

Growth Score

7/10

Biggest Opportunity

Turn IMPACT and its webinars into a year-round, measured pipeline engine for target accounts, using outcomes and customer voices as proof.

Biggest Risk

Guild and EdAssist make almost the same promises to the same buyers, so without visible outcomes and strong events InStride can blend in.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give IMPACT a permanent home with a 2027 interest list, and fix the recap that shows "[object Object]" in search

    Fix the recap description today and draft the /impact outline.

    High impact First result in 1 month
  2. 2

    Make the page template fall back to a real description, so no page shows "[object Object]"

    Crawl the sitemap and list every broken description.

    Medium impact First result in 2 weeks
  3. 3

    One webinar library instead of 14 scattered registration pages

    List the 14 webinars with topic and recording link.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 9Fill-ins · 7Reconsider · 1
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    InStride is hiring an Events Marketing Manager to turn events into pipeline, and IMPACT is already its flagship: three days, 100 HR and L&D leaders, hands-on AI sessions. But IMPACT has no page of its own (/events returns 404), there is nowhere to register interest in 2027, and the main recap shows "[object Object]" as its description in search results and LinkedIn previews.

    High impactLow effort First result in 1 month Events Marketing Manager

    First action

    Fix the recap description today and draft the /impact outline.

    How to measure it

    Interest-list sign-ups from target accounts

    Now
    –
    Target
    300
    By
    2 quarters

    Steps

    1. 1

      Fix descriptions

      Recap meta, Open Graph and Twitter fields.

      Web Developer 1 hour

    2. 2

      Outline the page

      Audience, agenda themes, 2026 highlights.

      Events Marketing Manager 2 days

    3. 3

      Gather assets

      Photos, quotes, session clips.

      Events Marketing Manager 1 week

    4. 4

      Interest form

      Company, role, industry into the CRM.

      Revenue Operations Manager 2 days

    5. 5

      Publish

      Add /impact to the navigation.

      Web Developer 1 day

    6. 6

      Invite alumni

      Ask 2026 attendees to share with peers.

      Events Marketing Manager 1 week

    7. 7

      Sales outreach

      Target accounts get a personal invite.

      BDR Manager ongoing

    8. 8

      Track

      Sign-ups by account and source.

      Revenue Operations Manager weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Events Marketing Manager

    Smallest test

    Publish a one-section /impact page with the interest form this week.

    Why it works

    Build /impact: what it is, who attends (HR, L&D, benefits and franchise leaders), the 2026 highlights and quotes, photos and session recordings, and a "Tell me about IMPACT 2027" form that feeds the CRM with company and role. Fix the recap descriptions, link both recaps to /impact, and add the page to the main navigation.

    An always-on event page collects demand all year, gives Sales a reason to reach target accounts, and lets past attendees invite peers.

    Ready to use

    Checklist/impact launch list

    [ ] Recap descriptions fixed (no "[object Object]")
    [ ] /impact page with audience and 2026 highlights
    [ ] Quotes and photos approved
    [ ] 2027 interest form into CRM
    [ ] Link from navigation and both recaps
    [ ] Alumni share email
    [ ] BDR invite sequence for target accounts

    Risks and how to handle them

    • Dates not set

      Collect interest first and announce dates later.

    • Recordings need approval

      Ask speakers before publishing clips.

    Evidence

    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • Your websiteSecond IMPACT article ("Can executives vibe code? 100 HR & L&D leaders put AI to the test", August 17, 2026) calls IMPACT "InStride's annual summit for HR and L&D leaders" and describes the panel "From AI Curiosity to AI Capability" and the "CTRL + ALT + CREATE" hands-on workshop.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
    • Your websiteSitemap (443 URLs, checked October 23, 2026): 290 /insights and 88 /newsroom pages; 14 webinar pages are scattered under /insights with registration-style URLs (e.g. "roi-of-learning-funding-webinar-ondemand-registration", "talent-mobility_webinar_ondemand_registration"); IMPACT appears only as recap articles (2023, 2024, 2026). /events/ and /webinars/ return 404 and the navigation has no events link.Source
  • 02

    Two of the 30 most recently updated pages, including a policy explainer for HR leaders, show "[object Object]" as their description, a sign that a rich-text field is passed where plain text is expected. Any future page can break the same way.

    Medium impactLow effort First result in 2 weeks Web Developer

    First action

    Crawl the sitemap and list every broken description.

    How to measure it

    Valid descriptions

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Crawl

      All 443 URLs.

      Web Developer 1 day

    2. 2

      Fix template

      Plain-text and fallback.

      Web Developer 1 day

    3. 3

      Fix content

      Edit fields in Prismic.

      Content Marketing Manager 2 days

    4. 4

      Test previews

      LinkedIn and Slack previews.

      Content Marketing Manager 1 hour

    5. 5

      Add a check

      Build fails on "[object Object]".

      Web Developer 1 day

    6. 6

      Monitor

      Monthly crawl.

      Web Developer monthly

    First result
    2 weeks
    Cost
    Developer time only
    Owner
    Web Developer

    Smallest test

    Fix the two known pages today.

    Why it works

    Change the Next.js head component to read the plain text of the description field and fall back to the article's summary when it is empty. Crawl all 443 sitemap URLs for empty or broken descriptions and fix them in Prismic.

    Clean snippets lift clicks from search and make shared links look professional.

    Risks and how to handle them

    • Fallback text too long

      Trim to 155 characters.

    Evidence

    • Your websiteOf the 30 most recently updated insights and newsroom pages, two show "[object Object]" as their description (the IMPACT 2026 recap and "OBBBA graduate loan limits: separating fact from fiction"); the Magna, Medtronic and Talent Priorities case-study and report URLs on www redirect to gated get.instride.com pages.Source
    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • Your websiteSitemap (443 URLs, checked October 23, 2026): 290 /insights and 88 /newsroom pages; 14 webinar pages are scattered under /insights with registration-style URLs (e.g. "roi-of-learning-funding-webinar-ondemand-registration", "talent-mobility_webinar_ondemand_registration"); IMPACT appears only as recap articles (2023, 2024, 2026). /events/ and /webinars/ return 404 and the navigation has no events link.Source
  • 03

    InStride has run at least 14 webinars, but they live under /insights with registration-style URLs, and /webinars returns 404. The Events Marketing Manager will own webinars and virtual events, and HR leaders look for recordings by topic.

    High impactLow effort First result in 1 month Events Marketing Manager

    First action

    List the 14 webinars with topic and recording link.

    How to measure it

    On-demand registrations

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Inventory

      14 webinars, topics, links.

      Events Marketing Manager 1 day

    2. 2

      Design page

      Upcoming plus on-demand.

      Web Developer 2 days

    3. 3

      Write summaries

      Three takeaways each.

      Content Marketing Manager 1 week

    4. 4

      Redirects

      Old URLs to recordings.

      Web Developer 1 day

    5. 5

      Navigation

      Under Resources.

      Web Developer 1 hour

    6. 6

      Promote

      Email and LinkedIn.

      Events Marketing Manager 2 weeks

    First result
    1 month
    Cost
    Staff time only
    Owner
    Events Marketing Manager

    Smallest test

    Publish the page with the five newest recordings.

    Why it works

    Create /webinars with upcoming sessions at the top and on-demand recordings by topic (retention, AI readiness, ROI, talent mobility), each with a short summary and a one-field gate. Redirect old registration URLs to the matching recording.

    A library turns past webinars into a lasting lead source and gives event follow-ups somewhere to send people.

    Risks and how to handle them

    • Old recordings look dated

      Feature the newest and archive pre-2024 ones.

    Evidence

    • Your websiteSitemap (443 URLs, checked October 23, 2026): 290 /insights and 88 /newsroom pages; 14 webinar pages are scattered under /insights with registration-style URLs (e.g. "roi-of-learning-funding-webinar-ondemand-registration", "talent-mobility_webinar_ondemand_registration"); IMPACT appears only as recap articles (2023, 2024, 2026). /events/ and /webinars/ return 404 and the navigation has no events link.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
  • 04

    The sitemap lists /homepage/ twice and never the root URL, and /homepage/ serves a full copy of the homepage with a canonical pointing to itself. Search engines see two homepages telling them different things.

    Medium impactLow effort First result in 2 weeks Web Developer

    First action

    Add the redirect.

    How to measure it

    Duplicate homepage URLs indexed

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Redirect

      /homepage/ to /.

      Web Developer 1 hour

    2. 2

      Fix sitemap

      Root URL once.

      Web Developer 1 hour

    3. 3

      Check canonicals

      Root canonical only.

      Web Developer 1 hour

    4. 4

      Search Console

      Inspect both URLs.

      Web Developer 1 week

    5. 5

      Internal links

      Replace /homepage/ links.

      Web Developer 1 day

    6. 6

      Recheck

      One month later.

      Web Developer 1 month

    First result
    2 weeks
    Cost
    $0
    Owner
    Web Developer

    Smallest test

    Ship the redirect today.

    Why it works

    Add a 301 from /homepage/ to /, make the sitemap list https://www.instride.com/ once, and check Search Console for which version is indexed.

    A single homepage gathers all link value and avoids the wrong URL appearing in results.

    Risks and how to handle them

    • Prismic routes /homepage/

      Map the home document to / in the router.

    Evidence

    • Your websiteThe sitemap lists https://www.instride.com/homepage/ twice and never the root URL; /homepage/ serves the same homepage with a canonical tag pointing to /homepage/ itself, while the root page's canonical points to https://www.instride.com.Source
    • Your websiteSitemap (443 URLs, checked October 23, 2026): 290 /insights and 88 /newsroom pages; 14 webinar pages are scattered under /insights with registration-style URLs (e.g. "roi-of-learning-funding-webinar-ondemand-registration", "talent-mobility_webinar_ondemand_registration"); IMPACT appears only as recap articles (2023, 2024, 2026). /events/ and /webinars/ return 404 and the navigation has no events link.Source
  • 05

    InStride's January press release has the numbers HR leaders want: 34% of enrolled employees got a raise, 25% a promotion or new role, retention above 90%, and an employee NPS of +80. The homepage shows reach (1.5 million eligible employees, 80+ organizations) but none of the outcomes.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Pick the four numbers with the clearest source.

    How to measure it

    Demo requests from the homepage

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      Pick numbers

      Four outcomes.

      Product Marketing Manager 1 day

    2. 2

      Legal check

      Wording and sources.

      Legal 2 days

    3. 3

      Design strip

      Under the hero.

      Web Developer 2 days

    4. 4

      Add to pages

      Solutions and Why InStride.

      Web Developer 1 day

    5. 5

      Test

      Demo rate before and after.

      Revenue Operations Manager 1 month

    6. 6

      Refresh

      Each January.

      Product Marketing Manager yearly

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Add the strip to the homepage this week.

    Why it works

    Add a results strip under the hero with four outcomes, each linked to its source, and repeat it on Why InStride and each solution page. Update it each January.

    Outcomes beat reach in a category where Guild and EdAssist make similar promises.

    Risks and how to handle them

    • Numbers read as averages

      Say "in 2025, across partners" with a link.

    Evidence

    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • Your websiteHomepage: "Stop managing education benefits. Start delivering your workforce strategy." for "Talent, L&D and Benefits leaders"; programs include upfront tuition coverage, Capability Accelerators, Career Education Paths, Flexible Learning Funds, tuition reimbursement and student loan repayment; "Serving 1.5 million eligible employees alongside 80+ visionary organizations"; "2,500+ programs"; founded in 2019 building on the Starbucks and Arizona State University partnership; a quote from Intermountain Health's Chief People Officer; calls to action "Talk to an expert" and a demo request on get.instride.com.Source
    • Competitor researchRivals' own homepages: Guild, "an education benefits platform that helps employers fill critical roles, improve retention, increase internal mobility, and prove measurable ROI"; EdAssist by Bright Horizons, "the industry leader in workforce education programs".Source
  • 06

    The Events Marketing Manager role stresses "timely follow-up" and turning event activity into meetings with Sales and BDRs. InStride already has an ROI calculator and a spend-effectiveness finder that suit a personal follow-up.

    High impactLow effort First result in 1 month BDR Manager

    First action

    Write the three follow-up emails.

    How to measure it

    Meetings within 14 days of an event

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Define tracks

      Three groups.

      Events Marketing Manager 1 day

    2. 2

      Write emails

      Per track and industry.

      Content Marketing Manager 2 days

    3. 3

      Prefill calculator

      Headcount in the link.

      Web Developer 2 days

    4. 4

      Load in CRM

      Sequence per event.

      Revenue Operations Manager 1 day

    5. 5

      Run

      Within 48 hours.

      BDR Manager per event

    6. 6

      Review

      Meetings per track.

      Revenue Operations Manager per event

    First result
    1 month
    Cost
    Staff time only
    Owner
    BDR Manager

    Smallest test

    Run the play after the next sponsored event.

    Why it works

    For every sponsored event, define three follow-up tracks (met at booth, attended session, target account not met), send each within 48 hours with a short note, a relevant case study and a link to the ROI calculator prefilled with the company's headcount, and book meetings from the replies.

    Fast, specific follow-up is where most event pipeline is won or lost.

    Risks and how to handle them

    • Generic notes

      Require one line about the conversation.

    Builds on

    Evidence

    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source

This quarter 10

The core plays for the next three months.

  • 07

    The new events role must measure "account engagement and pipeline impact" and recommend where to "increase, change, or reduce investment". That needs every event, sponsorship and webinar tagged the same way in the CRM.

    High impactMedium effort First result in 1 quarter Revenue Operations Manager

    First action

    Tag the last four events retroactively.

    How to measure it

    Pipeline-to-cost ratio

    Now
    –
    Target
    5x
    By
    3 quarters

    Steps

    1. 1

      Define fields

      Cost, accounts, member types.

      Revenue Operations Manager 1 week

    2. 2

      Tag past events

      Last four.

      Events Marketing Manager 2 weeks

    3. 3

      Build report

      At 30, 90, 180 days.

      Revenue Operations Manager 2 weeks

    4. 4

      Add webinars

      Same structure.

      Events Marketing Manager 1 week

    5. 5

      Review

      Quarterly with Sales.

      Events Marketing Manager quarterly

    6. 6

      Rebudget

      Before planning.

      Head of Marketing yearly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Revenue Operations Manager

    Smallest test

    Score one past event by hand.

    Why it works

    Create one campaign per event with a cost, target accounts and members by type (attended, met, session). Report meetings, opportunities and pipeline per event at 30, 90 and 180 days, and rank events before the next budget cycle.

    Event budgets are large and easy to defend by habit; a scorecard moves money to what produces deals.

    Risks and how to handle them

    • Long sales cycles hide impact

      Track account engagement as an early signal.

    Evidence

    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
    • Your websiteSitemap (443 URLs, checked October 23, 2026): 290 /insights and 88 /newsroom pages; 14 webinar pages are scattered under /insights with registration-style URLs (e.g. "roi-of-learning-funding-webinar-ondemand-registration", "talent-mobility_webinar_ondemand_registration"); IMPACT appears only as recap articles (2023, 2024, 2026). /events/ and /webinars/ return 404 and the navigation has no events link.Source
  • 08

    IMPACT 2026 drew leaders from healthcare, restaurants, financial services and franchise operations, and InStride has case studies in each (SSM Health, Taco Bell, Desert Financial, Magna). Target accounts who missed IMPACT still need a place to meet peers.

    High impactMedium effort First result in 1 quarter Events Marketing Manager

    First action

    Pick the first industry and a customer co-host.

    How to measure it

    Opportunities from roundtables

    Now
    –
    Target
    6 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick industry

      First of four.

      Events Marketing Manager 1 week

    2. 2

      Co-host

      A customer leader.

      Customer Success Lead 2 weeks

    3. 3

      Invite list

      Target accounts.

      BDR Manager 2 weeks

    4. 4

      Run

      Dinner or virtual.

      Events Marketing Manager 1 month

    5. 5

      Recap

      Article and follow-ups.

      Content Marketing Manager 1 week

    6. 6

      Repeat

      Next industry.

      Events Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Venue and travel
    Owner
    Events Marketing Manager

    Smallest test

    Host one virtual roundtable for healthcare.

    Why it works

    Run small executive dinners or virtual roundtables per industry each quarter, hosted with a customer and capped at 15 target-account leaders. Recap each in a short article and invite attendees to IMPACT.

    Peer conversations in one industry are the strongest B2B event format for senior buyers.

    Risks and how to handle them

    • Low attendance

      Cap invites and confirm a week before.

    Builds on

    Evidence

    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
  • 09

    The events role asks for "the business strategy for priority events" including "target accounts and personas" before execution. That only works if Sales and Marketing agree the list in advance.

    High impactMedium effort First result in 1 quarter BDR Manager

    First action

    Agree the list for the next event.

    How to measure it

    Pre-booked meetings

    Now
    –
    Target
    20 per event
    By
    2 quarters

    Steps

    1. 1

      Pick accounts

      50 per event.

      BDR Manager 1 week

    2. 2

      Research

      Workforce goals.

      BDR Manager 2 weeks

    3. 3

      Invite

      Personal emails and LinkedIn.

      BDR Manager 3 weeks

    4. 4

      Book

      Meeting slots.

      BDR Manager 2 weeks

    5. 5

      Brief

      Reps before the event.

      Events Marketing Manager 1 day

    6. 6

      Review

      Meetings held and outcomes.

      Revenue Operations Manager per event

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    BDR Manager

    Smallest test

    Pre-book ten meetings for the next event.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Six weeks before each event, agree 50 target accounts, research their workforce goals (open roles, growth, turnover pressures), send personalised invitations to meet, and set a meeting goal per rep.

    Pre-booked meetings are the most reliable event outcome.

    Risks and how to handle them

    • Over-targeting

      Keep 50 accounts so research stays real.

    Evidence

    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
    • Competitor researchRivals' own homepages: Guild, "an education benefits platform that helps employers fill critical roles, improve retention, increase internal mobility, and prove measurable ROI"; EdAssist by Bright Horizons, "the industry leader in workforce education programs".Source
  • 10

    InStride's best proof is customer leaders: Intermountain Health's Chief People Officer on the homepage, Desert Financial's VP of Talent at IMPACT. Webinars led by customers draw peers more than vendor presentations.

    High impactMedium effort First result in 1 quarter Customer Success Lead

    First action

    Ask two customers to host in the next two quarters.

    How to measure it

    Registrations from target accounts

    Now
    –
    Target
    100 per webinar
    By
    2 quarters

    Steps

    1. 1

      Ask customers

      Two hosts.

      Customer Success Lead 2 weeks

    2. 2

      Plan content

      Design, results, lessons.

      Events Marketing Manager 2 weeks

    3. 3

      Promote

      Email, LinkedIn, BDR invites.

      Events Marketing Manager 3 weeks

    4. 4

      Run

      Live with Q&A.

      Events Marketing Manager 1 day

    5. 5

      Clip

      Three short videos.

      Content Marketing Manager 1 week

    6. 6

      Follow up

      Personal notes.

      BDR Manager 2 days

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Customer Success Lead

    Smallest test

    Book the first customer host.

    Why it works

    Run one webinar per quarter with a customer leader explaining their program design, results and lessons; record it for the library; cut three short clips for LinkedIn.

    Peers trust peers, and customer webinars fill the library with fresh, credible content.

    Risks and how to handle them

    • Customer approvals

      Agree what numbers can be shared.

    Builds on

    Evidence

    • Your websiteHomepage: "Stop managing education benefits. Start delivering your workforce strategy." for "Talent, L&D and Benefits leaders"; programs include upfront tuition coverage, Capability Accelerators, Career Education Paths, Flexible Learning Funds, tuition reimbursement and student loan repayment; "Serving 1.5 million eligible employees alongside 80+ visionary organizations"; "2,500+ programs"; founded in 2019 building on the Starbucks and Arizona State University partnership; a quote from Intermountain Health's Chief People Officer; calls to action "Talk to an expert" and a demo request on get.instride.com.Source
    • Your websiteSecond IMPACT article ("Can executives vibe code? 100 HR & L&D leaders put AI to the test", August 17, 2026) calls IMPACT "InStride's annual summit for HR and L&D leaders" and describes the panel "From AI Curiosity to AI Capability" and the "CTRL + ALT + CREATE" hands-on workshop.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
  • 11

    Guild describes itself in almost the same words as InStride (fill critical roles, improve retention, internal mobility, measurable ROI), and EdAssist claims to be the industry leader. HR leaders comparing them need a clear way to choose.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    List the ten questions buyers ask most in sales calls.

    How to measure it

    Guide-sourced demos

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      From Sales.

      Product Marketing Manager 1 week

    2. 2

      Check rivals

      Public claims only.

      Product Marketing Manager 1 week

    3. 3

      Write guide

      Questions and answers.

      Content Marketing Manager 2 weeks

    4. 4

      Legal review

      Claims.

      Legal 1 week

    5. 5

      Publish

      With calculator link.

      Web Developer 1 day

    6. 6

      Use at events

      Printed and digital.

      Events Marketing Manager ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the question list as a short article first.

    Why it works

    Publish a guide that lists the questions to ask any provider (network breadth, upfront tuition, ROI reporting, AI-skill programs, support for frontline workers), shows InStride's answers with sources, and links to the ROI calculator.

    Buyers trust guides that help them choose, and the guide frames the criteria where InStride is strongest.

    Risks and how to handle them

    • Rival claims change

      Date the guide and review twice a year.

    Evidence

    • Competitor researchRivals' own homepages: Guild, "an education benefits platform that helps employers fill critical roles, improve retention, increase internal mobility, and prove measurable ROI"; EdAssist by Bright Horizons, "the industry leader in workforce education programs".Source
    • Your websiteHomepage: "Stop managing education benefits. Start delivering your workforce strategy." for "Talent, L&D and Benefits leaders"; programs include upfront tuition coverage, Capability Accelerators, Career Education Paths, Flexible Learning Funds, tuition reimbursement and student loan repayment; "Serving 1.5 million eligible employees alongside 80+ visionary organizations"; "2,500+ programs"; founded in 2019 building on the Starbucks and Arizona State University partnership; a quote from Intermountain Health's Chief People Officer; calls to action "Talk to an expert" and a demo request on get.instride.com.Source
    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
  • 12

    AzBio now offers its members a 15% ASU Online tuition scholarship through InStride. Associations reach hundreds of employers at once and already run events the Events Marketing Manager could join.

    High impactMedium effort First result in 2 quarters Head of Marketing

    First action

    List ten associations by industry.

    How to measure it

    Member employers in pipeline

    Now
    –
    Target
    50
    By
    3 quarters

    Steps

    1. 1

      List associations

      Ten by industry.

      Head of Marketing 2 weeks

    2. 2

      Package offer

      Scholarship and webinar.

      Product Marketing Manager 2 weeks

    3. 3

      Pitch

      Five associations.

      Head of Marketing 1 quarter

    4. 4

      Launch

      Member communications.

      Content Marketing Manager 1 month

    5. 5

      Join events

      Speaking slots.

      Events Marketing Manager ongoing

    6. 6

      Measure

      Employers engaged.

      Revenue Operations Manager quarterly

    First result
    2 quarters
    Cost
    Partnership time
    Owner
    Head of Marketing

    Smallest test

    Pitch one association this quarter.

    Why it works

    Approach five associations where InStride has proof (state hospital associations, franchise associations, credit union leagues, manufacturing groups, life sciences groups) with the same member benefit, a co-hosted webinar and a speaking slot at their annual event.

    Associations bring trust and many employers through one agreement, and their events become low-cost sponsorships.

    Risks and how to handle them

    • Low employee uptake

      Pair with an employer webinar for HR leaders.

    Evidence

    • Press releaseChannel partnerships: AzBio offers members a "15% tuition scholarship toward more than 400 ASU Online" programs through InStride (September 2026); Westside Children's Therapy launched an ASU tuition scholarship; a partnership with Beyond Banyan "advances a repeatable ROI framework" (March 2026).Source
    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
  • 13

    InStride has an ROI calculator, a spend-effectiveness finder and a workforce education assessment, plus a partnership on a repeatable ROI framework. These tools are buried in the sitemap rather than placed where buyers decide.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Add the calculator link to the four solution pages.

    How to measure it

    Calculator completions

    Now
    –
    Target
    +100%
    By
    2 quarters

    Steps

    1. 1

      Audit tools

      Calculator, finder, assessment.

      Product Marketing Manager 1 week

    2. 2

      Panel design

      Short inputs.

      Web Developer 1 week

    3. 3

      Add to pages

      Solutions and homepage.

      Web Developer 1 week

    4. 4

      CRM link

      Pass results.

      Revenue Operations Manager 1 week

    5. 5

      Use at events

      Follow-ups.

      Events Marketing Manager ongoing

    6. 6

      Measure

      Completions to demos.

      Revenue Operations Manager monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Product Marketing Manager

    Smallest test

    Link the calculator from one solution page.

    Why it works

    Add a short calculator panel to each solution page, the homepage results strip and event follow-ups; pass results to the CRM so reps start with the prospect's numbers.

    Buyers who model their own ROI are further along and easier to close.

    Risks and how to handle them

    • Inflated results

      Show conservative ranges.

    Builds on

    Evidence

    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
    • Press releaseChannel partnerships: AzBio offers members a "15% tuition scholarship toward more than 400 ASU Online" programs through InStride (September 2026); Westside Children's Therapy launched an ASU tuition scholarship; a partnership with Beyond Banyan "advances a repeatable ROI framework" (March 2026).Source
    • Your websiteHomepage: "Stop managing education benefits. Start delivering your workforce strategy." for "Talent, L&D and Benefits leaders"; programs include upfront tuition coverage, Capability Accelerators, Career Education Paths, Flexible Learning Funds, tuition reimbursement and student loan repayment; "Serving 1.5 million eligible employees alongside 80+ visionary organizations"; "2,500+ programs"; founded in 2019 building on the Starbucks and Arizona State University partnership; a quote from Intermountain Health's Chief People Officer; calls to action "Talk to an expert" and a demo request on get.instride.com.Source
  • 14

    The Magna, Medtronic and Talent Priorities URLs on www redirect straight to gated get.instride.com pages. Search engines and AI assistants see no case content there, so the strongest proof is invisible to research.

    Medium impactLow effort First result in 1 quarter Content Marketing Manager

    First action

    Write the Magna summary page.

    How to measure it

    Case-page organic visits

    Now
    –
    Target
    +60%
    By
    2 quarters

    Steps

    1. 1

      List gated cases

      All redirecting URLs.

      Content Marketing Manager 1 day

    2. 2

      Write summaries

      Three results each.

      Content Marketing Manager 2 weeks

    3. 3

      Publish

      www pages.

      Web Developer 1 week

    4. 4

      Keep gate

      Full PDF only.

      Revenue Operations Manager 1 day

    5. 5

      Link

      Solutions and /impact.

      Web Developer 1 day

    6. 6

      Measure

      Visits and downloads.

      Revenue Operations Manager monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Content Marketing Manager

    Smallest test

    Convert one case page this month.

    Why it works

    Give each case a www page with the challenge, program and three results, and gate only the full report. Link them from solution pages and the IMPACT page.

    Visible proof ranks and is cited, while the gated PDF still captures leads.

    Risks and how to handle them

    • Fewer gated leads

      Compare download volume before and after.

    Evidence

    • Your websiteOf the 30 most recently updated insights and newsroom pages, two show "[object Object]" as their description (the IMPACT 2026 recap and "OBBBA graduate loan limits: separating fact from fiction"); the Magna, Medtronic and Talent Priorities case-study and report URLs on www redirect to gated get.instride.com pages.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
  • 15

    InStride earned a lot of recognition in 2026: Inc. 5000 with 109% three-year growth, TIME's Top EdTech for the third year, TIME's Top WorkTech, EdTech Breakthrough and Brandon Hall awards. The homepage shows none of them.

    Medium impactLow effort First result in 2 weeks Product Marketing Manager

    First action

    Collect the award badges and usage rules.

    How to measure it

    Homepage demo requests

    Now
    –
    Target
    +5%
    By
    60 days

    Steps

    1. 1

      Collect badges

      Usage rules.

      Product Marketing Manager 1 week

    2. 2

      Design strip

      Small and quiet.

      Web Developer 2 days

    3. 3

      Publish

      Homepage and solutions.

      Web Developer 1 day

    4. 4

      Signatures

      Sales emails.

      Revenue Operations Manager 1 day

    5. 5

      Event materials

      Booth and slides.

      Events Marketing Manager 1 week

    6. 6

      Review

      Yearly.

      Product Marketing Manager yearly

    First result
    2 weeks
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Add the strip this month.

    Why it works

    Add a small awards strip to the homepage and solution pages, a line in email signatures, and a slide in event materials.

    Third-party recognition reassures HR leaders choosing a long-term partner.

    Risks and how to handle them

    • Clutter

      Show four at most.

    Evidence

    • Press release2026 recognition from InStride's newsroom: No. 2870 on the Inc. 5000 with "109% three-year revenue growth"; TIME's America's Top EdTech Companies "for the third consecutive year"; TIME's America's Top WorkTech Companies 2026; Capability Accelerators named best professional development solution in the EdTech Breakthrough Awards; Brandon Hall Group HCM Excellence Awards in two categories (September 2026).Source
    • Your websiteHomepage: "Stop managing education benefits. Start delivering your workforce strategy." for "Talent, L&D and Benefits leaders"; programs include upfront tuition coverage, Capability Accelerators, Career Education Paths, Flexible Learning Funds, tuition reimbursement and student loan repayment; "Serving 1.5 million eligible employees alongside 80+ visionary organizations"; "2,500+ programs"; founded in 2019 building on the Starbucks and Arizona State University partnership; a quote from Intermountain Health's Chief People Officer; calls to action "Talk to an expert" and a demo request on get.instride.com.Source
  • 16

    InStride's homepage says "Hear from our learners" and its resources lead with a learner video, but the YouTube channel has about 149 subscribers and 20 videos. Learners are the most moving proof for HR leaders and their executives.

    Medium impactLow effort First result in 1 quarter Content Marketing Manager

    First action

    Ask two partners to nominate learners.

    How to measure it

    LinkedIn video views

    Now
    –
    Target
    50,000
    By
    3 quarters

    Steps

    1. 1

      Nominate

      Partners suggest learners.

      Customer Success Lead 2 weeks

    2. 2

      Consent

      Release forms.

      Legal 1 week

    3. 3

      Film

      Ten stories.

      Content Marketing Manager 1 quarter

    4. 4

      Edit

      60 seconds, captions.

      Content Marketing Manager 1 month

    5. 5

      Publish

      LinkedIn and YouTube.

      Content Marketing Manager weekly

    6. 6

      Use in sales

      Follow-ups and booths.

      Events Marketing Manager ongoing

    First result
    1 quarter
    Cost
    Video production
    Owner
    Content Marketing Manager

    Smallest test

    Film one learner at the next partner visit.

    Why it works

    Film ten 60-second stories (raise, promotion, first degree in the family) at IMPACT and partner sites, with consent. Post them on LinkedIn and YouTube, use them in event booths and in follow-ups to target accounts.

    Stories make outcomes real and give HR champions material to win internal budget.

    Risks and how to handle them

    • Privacy

      Use first names and opt-in only.

    Evidence

    • YouTubeInStride's YouTube channel has about 149 subscribers, 20 videos and 13,700 total views; the homepage has a "Hear from our learners" section and the resources page leads with a learner video from Desert Financial Credit Union.Source
    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    InStride sees participation, completions, raises and promotions across 1.3 million eligible employees. It already publishes reports (AI Readiness, Talent Priorities); a yearly benchmark from its own data would be unique in the category.

    High impactHigh effort First result in 3 quarters Chief Product Officer

    First action

    Agree the five benchmark measures.

    How to measure it

    Report downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick measures

      Five benchmarks.

      Chief Product Officer 2 weeks

    2. 2

      Privacy review

      Aggregation rules.

      Legal 1 month

    3. 3

      Analyse

      By industry.

      Data Analyst 2 months

    4. 4

      Write

      Report and summaries.

      Content Marketing Manager 1 month

    5. 5

      Launch

      At IMPACT.

      Events Marketing Manager 1 day

    6. 6

      Partner reports

      Private comparisons.

      Customer Success Lead ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Chief Product Officer

    Smallest test

    Publish one chart this quarter.

    Why it works

    Publish benchmarks by industry and program type: participation, completion, retention and promotion. Launch it on stage at IMPACT, share industry cuts at roundtables, and offer each partner a private comparison.

    Original data earns press and gives events a headline moment.

    Risks and how to handle them

    • Small segments identify partners

      Suppress groups below a threshold.

    Builds on

    Evidence

    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • Your websiteResources and tools: "The AI Readiness Illusion" report (March 2026, on CHRO-led AI workforce strategies), a Talent Priorities report, an ROI calculator, a "tuition reimbursement spend effectiveness finder" and a "workforce education assessment"; case studies from SSM Health, Desert Financial Credit Union, Medtronic (by the Josh Bersin Company), Magna, and Starbucks & Uber.Source
    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
  • 18

    IMPACT gathers leaders for three days a year; between summits there is no shared space. A community keeps customers engaged and draws prospects through peers.

    High impactHigh effort First result in 4 quarters Events Marketing Manager

    First action

    Invite 20 customer leaders to a founding session.

    How to measure it

    Expansion rate among members

    Now
    –
    Target
    +20%
    By
    4 quarters

    Steps

    1. 1

      Define council

      Purpose and rules.

      Events Marketing Manager 1 month

    2. 2

      Invite founders

      20 leaders.

      Customer Success Lead 1 month

    3. 3

      Quarterly sessions

      Virtual.

      Events Marketing Manager quarterly

    4. 4

      Resource library

      Shared.

      Content Marketing Manager 1 quarter

    5. 5

      IMPACT track

      Member sessions.

      Events Marketing Manager 1 year

    6. 6

      Measure

      Renewals and expansions.

      Revenue Operations Manager quarterly

    First result
    4 quarters
    Cost
    Staff time
    Owner
    Events Marketing Manager

    Smallest test

    Host one founding session.

    Why it works

    Run an invite-only council: quarterly virtual sessions, a shared resource library, and a member track at IMPACT. Invite customers and selected target accounts; measure renewals and expansions among members.

    Communities lift retention and make events a continuous relationship instead of a single moment.

    Risks and how to handle them

    • Becomes a sales channel

      Keep sessions peer-led.

    Builds on

    Evidence

    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • Your websiteSecond IMPACT article ("Can executives vibe code? 100 HR & L&D leaders put AI to the test", August 17, 2026) calls IMPACT "InStride's annual summit for HR and L&D leaders" and describes the panel "From AI Curiosity to AI Capability" and the "CTRL + ALT + CREATE" hands-on workshop.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source
  • 19

    Taco Bell's program spans more than 1,100 stores and enrolled managers stay 1.5 times longer, and franchise operations leaders came to IMPACT. Franchise systems share the same problem: turnover among managers in independently owned stores.

    High impactHigh effort First result in 4 quarters Head of Marketing

    First action

    Interview two franchise brands on their manager turnover.

    How to measure it

    Franchise brands

    Now
    –
    Target
    3
    By
    4 quarters

    Steps

    1. 1

      Interview

      Two brands.

      Product Marketing Manager 1 month

    2. 2

      Design offer

      Opt-in and pricing.

      Chief Product Officer 1 quarter

    3. 3

      Launch kit

      For franchisees.

      Content Marketing Manager 1 month

    4. 4

      Events

      Franchise conferences.

      Events Marketing Manager ongoing

    5. 5

      Sell

      Target brands.

      Head of Marketing 2 quarters

    6. 6

      Measure

      Stores enrolled.

      Revenue Operations Manager quarterly

    First result
    4 quarters
    Cost
    Product time
    Owner
    Head of Marketing

    Smallest test

    Pitch one brand with the Taco Bell result.

    Why it works

    Package a franchise offer: a brand-wide program franchisees can opt into, simple per-store pricing, manager-focused pathways and a franchisee launch kit. Present it at franchise association events.

    One brand agreement can reach thousands of stores, and the Taco Bell result is the proof.

    Risks and how to handle them

    • Franchisee uptake varies

      Give brands a store-level dashboard.

    Evidence

    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • Your websiteIMPACT 2026 recap ("4 takeaways from IMPACT 2026", July 17, 2026): leaders "across HR, L&D, and franchise operations" from "healthcare, restaurants, financial services, and beyond" met for "three days". The page's meta description, Open Graph description and Twitter description all read "[object Object]", which is what search results and LinkedIn previews show.Source
    • Press releaseChannel partnerships: AzBio offers members a "15% tuition scholarship toward more than 400 ASU Online" programs through InStride (September 2026); Westside Children's Therapy launched an ASU tuition scholarship; a partnership with Beyond Banyan "advances a repeatable ROI framework" (March 2026).Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Real visitors pass Google's Core Web Vitals, so this is not urgent, but the lab test scores 29 with 29 third-party services, 202 requests and 3.9 seconds of blocking. HR buyers on locked-down corporate laptops and slow hotel Wi-Fi at events feel that weight.

    Medium impactMedium effort First result in 1 quarter Web Developer

    First action

    Export the tag manager container and list owners.

    How to measure it

    Mobile lab score

    Now
    –
    Target
    60+
    By
    2 quarters

    Steps

    1. 1

      Inventory

      Every tag and owner.

      Revenue Operations Manager 1 week

    2. 2

      Remove

      Unused and duplicates.

      Web Developer 1 week

    3. 3

      Defer

      Non-essential tags.

      Web Developer 1 week

    4. 4

      Fix errors

      17 console errors.

      Web Developer 1 week

    5. 5

      Retest

      PageSpeed.

      Web Developer 1 day

    6. 6

      Rule

      Approval for new tags.

      Head of Marketing ongoing

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Web Developer

    Smallest test

    Remove one unused tag and retest.

    Why it works

    List every tag with its owner and purpose, remove duplicates and unused tools, load the rest after interaction, and keep a short approval rule for new tags.

    Fewer tags mean faster pages, cleaner data and less to maintain.

    Risks and how to handle them

    • Tracking gaps

      Confirm each removal with its owner.

    Evidence

    • Google PageSpeedHomepage on mobile: real visitors pass Core Web Vitals (LCP 2.3s, INP 137 ms, CLS 0 at the 75th percentile). In the lab the score is 29: LCP 20.7s, 3.9s of blocking time, 2.2 MB over 202 requests, 29 third-party services (Google Tag Manager alone blocks 1.3s), 506 KB of unused JavaScript and 17 console errors.Source
  • 21

    Most HR conference booths show software. InStride's strongest story is a frontline employee who earned a degree and a promotion, and its partners report raises and promotions for many enrolled employees.

    Medium impactLow effort First result in 1 quarter Events Marketing Manager

    First action

    Ask one partner to sponsor a learner's trip.

    How to measure it

    Meetings per event

    Now
    –
    Target
    +25%
    By
    3 quarters

    Steps

    1. 1

      Ask partners

      Learner volunteers.

      Customer Success Lead 1 month

    2. 2

      Plan travel

      Covered by InStride.

      Events Marketing Manager 2 weeks

    3. 3

      Prepare

      Short talking points.

      Events Marketing Manager 1 week

    4. 4

      Run

      Booth hour or panel.

      Events Marketing Manager per event

    5. 5

      Film

      Interview.

      Content Marketing Manager per event

    6. 6

      Measure

      Meetings per event.

      Revenue Operations Manager per event

    First result
    1 quarter
    Cost
    Travel cost
    Owner
    Events Marketing Manager

    Smallest test

    Bring one learner to the next event.

    Why it works

    Invite a learner (with their employer's support) to each major sponsored event to join a panel or spend an hour at the booth; film a short interview each time.

    A real person draws a crowd and makes the outcome numbers believable.

    Risks and how to handle them

    • Learner feels used

      Keep it voluntary and thank them publicly.

    Evidence

    • Press releaseJanuary 22, 2026: participation "more than doubled" in 2025; programs reach "1.3 million eligible employees, up 30%"; among enrolled employees "34% reported receiving a raise", "25% earned a promotion or changed roles"; degree completions "up 76%"; employee Net Promoter Score "+80"; "average retention rates above 90%"; Taco Bell's "Tacos & Tuition program now spans more than 1,100 stores" with enrolled managers' retention "1.5 times higher"; "more than $110 million in student loan debt" prevented.Source
    • YouTubeInStride's YouTube channel has about 149 subscribers, 20 videos and 13,700 total views; the homepage has a "Hear from our learners" section and the resources page leads with a learner video from Desert Financial Credit Union.Source
    • HiringEvents Marketing Manager (Los Angeles or remote, posted September 9, 2026, $95,000-$105,000): will "lead events as a strategic B2B marketing and growth channel", "engage target accounts", "contribute to pipeline growth", "activate content, email, digital, ABM, social, and other channels before, during, and after events", partner "with Sales and BDR teams" on "meeting generation" and "timely follow-up", measure "account engagement and pipeline impact" and own "sponsored events, hosted experiences, in-person programs, virtual events, and webinars". It is the only open role on the board.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

and 1 more

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. InStride did not commission, review or endorse it, and Programmable is not affiliated with InStride. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how InStride runs its business.

Something wrong, or do you represent InStride? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    IMPACT page, description fix, webinar library, homepage redirect, outcome strip and the 48-hour follow-up play; start trimming tags.

  2. Days 31 to 6011 ideas

    Event scorecard, industry roundtables, account-based invitations, customer webinars, buyer's guide, associations, ROI calculator, case summaries, awards and learner videos; learners at booths.

  3. Days 61 to 903 ideas

    Commit to the annual benchmark, the IMPACT community and the franchise package.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value upfront tuition so employees do not pay first. The most cited problem: low use of traditional tuition reimbursement.

  • Flexible, collaborative partnership
  • Proving program ROI
  • In their words: “workforce strategy”

Market

Competitive landscape

3 competitors compared: Guild, EdAssist by Bright Horizons and Coursera for Business.

  • Gap to exploit: Benchmarks from real participation data
  • Guild: Very similar promise to InStride
  • EdAssist by Bright Horizons: Less focus on capability programs

Hiring signals

InStride's one open role is an Events Marketing Manager who will treat events as a B2B growth channel: target accounts, Sales and BDR meetings, integrated campaigns before and after, and measured pipeline.

  • Events Marketing Manager: Events as a pipeline channel for target accounts. Ideas 1, 3, 6, 7, 8, 9, 10, 12, 18, 21.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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