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  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Melody Ehsani
Melody Ehsani logo

growth playbook · Oct 21, 2026

melodyehsani.com (opens in a new tab)

Melody Ehsani growth playbook

Diagnosis

Melody Ehsani has a strong name, celebrity proof and a signature jewelry line, but the store reads as quieter than the brand: the menu says "Shop F/W '24", one product has been added in 2026, and half the alphabet is sold out on the classic Old English initial necklace.

Free shipping starts at $200 when nearly every product costs less, custom pieces take 15 to 20 business days with no order-by guidance, and the site carries 121 sizing-chart pages and number-coded blog titles. This playbook restocks the initials, puts custom jewelry and current products first, then builds photo reviews, custom search pages, a mantras line, collaborations and a faster custom lane.

Growth Score

5/10

Biggest Opportunity

Make personalised jewelry (initials and custom names) the always-in-stock, always-findable heart of the store.

Biggest Risk

A slowing drop calendar lets faster personalised jewelry sellers and newer women's streetwear brands take the audience ME. built.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Half the alphabet is sold out on the classic Old English initial necklace: restock the letters people ask for and never show a dead end

    Export "Notify when available" signups by letter and rank them.

    High impact First result in 2 weeks
  2. 2

    Lead the homepage with what sells now, not "Shop F/W '24"

    Swap the "Shop F/W '24" call to action for "Make it custom".

    High impact First result in 2 weeks
  3. 3

    Show an "order by" date on custom pieces, worked out from the 15-20 day production time

    Set the production cutoffs for the next three gifting dates.

    High impact First result in 2 weeks

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 4Fill-ins · 8Reconsider · 4
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The ME. initial necklace is the brand's signature entry piece ($40 to $52), and it only sells if the shopper's letter is in stock. Today the 1" clear acrylic is out of 12 letters, including J, M, S, D and K that begin many common first names; the gold-plated version is out of 15, including A, M, C and J. A shopper whose letter is gone gets "Notify when available" and leaves, even though the same letter is often in stock in another size, and the custom shop can make any letter to order.

    High impactMedium effort First result in 2 weeks Jewelry Production Lead

    First action

    Export "Notify when available" signups by letter and rank them.

    How to measure it

    Letters in stock across all three versions

    Now
    –
    Target
    24 of 26
    By
    45 days

    Steps

    1. 1

      Rank demand

      Waitlist signups and last year's sales per letter and version.

      Ecommerce Manager 1 day

    2. 2

      Restock first

      J (out in every version), then E, G, H, K, R and S (out in both clear sizes).

      Jewelry Production Lead 2 weeks

    3. 3

      Set reorder points

      Higher for the most-requested letters.

      Jewelry Production Lead 1 day

    4. 4

      Cross-link

      On a sold-out letter, show the sizes that have it.

      Shopify Developer (contract) 2 days

    5. 5

      Made-to-order route

      Link the custom shop with the 15-20 day lead time.

      Ecommerce Manager 1 day

    6. 6

      Waitlist email

      Klaviyo back-in-stock flow when each letter returns.

      Marketing & Content Lead 1 day

    7. 7

      Bundle

      Two-letter stack offer for couples and families.

      Marketing & Content Lead 1 week

    8. 8

      Measure

      Orders, waitlist conversion and letters out each week.

      Ecommerce Manager weekly

    First result
    2 weeks
    Cost
    Inventory and production time
    Owner
    Jewelry Production Lead

    Smallest test

    Restock the five most-requested letters in the 1" clear version and compare weekly orders.

    Why it works

    Restock by demand, not alphabet: use "Notify when available" signups and past sales per letter to set reorder points, starting with J, the one letter sold out in all three versions. Until stock lands, show the in-stock alternatives on the sold-out letter ("M is in stock in 3/4" clear acrylic") and a made-to-order option from the custom shop with the 15-20 business day lead time. Email everyone on the waitlist when their letter returns.

    Initial necklaces are personal, so the buyer will not take another letter; they need their letter or a clear route to it. Letters that sell out are proof of demand, and each one is a lost $40 to $52 order and a lost first purchase.

    Ready to use

    ChecklistInitial necklace restock list

    [ ] Waitlist signups by letter and version
    [ ] Restock J in all versions
    [ ] Then E, G, H, K, R, S in both clear sizes
    [ ] Reorder point per letter
    [ ] "In stock in another size" note on sold-out letters
    [ ] Made-to-order link with 15-20 business days
    [ ] Back-in-stock email per letter
    [ ] Weekly letters-out report

    Risks and how to handle them

    • Overstock of rare letters

      Make rare letters to order; stock only the common ones deep.

    • Production capacity in LA

      Batch the top letters together.

    Evidence

    • Your catalogueOld English initial necklaces (product feed, read October 20, 2026): "Initial Necklace Clear Acrylic 1"" ($42) has 12 of 26 letters sold out (B, D, E, G, H, J, K, M, R, S, T, V); the 3/4" clear acrylic ($40) has 9 sold out (C, E, G, H, J, K, R, S, W); the Gold Plated version ($52) has 15 sold out (A, B, C, F, J, L, M, N, O, P, Q, U, W, X, Y). Each is "Hand made in Los Angeles"; a sold-out letter shows "Notify when available".Source
    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteBest Sellers collection: the Silky Cowgirl Button Up and Pant (Mauve, $78 reduced to $52), Custom Bamboo Earrings ($50), Key Necklace (sold out), Dionne Pleated Skirt ($78), ME. Rose Hoodie ($95) and Sweatpant ($90), Vulnerability Tee ($55). Fourteen products are fully sold out, including the Key, Transformation, Lucky Charm and Nefertiti necklaces.Source
  • 02

    The homepage menu's call to action is "Shop F/W '24" and its collection list runs from Pre-Fall '25 back to FW '21. A first-time visitor in late 2026 reads that as a brand that stopped two years ago, while the custom jewelry, mantra socks and Bet On Me sweats are current and in stock.

    High impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Swap the "Shop F/W '24" call to action for "Make it custom".

    How to measure it

    Homepage to product click-through

    Now
    –
    Target
    +20%
    By
    30 days

    Steps

    1. 1

      Pick entries

      Custom, initials, latest drop.

      Marketing & Content Lead 1 day

    2. 2

      Rewrite menu

      Archive heading for seasons.

      Ecommerce Manager 1 day

    3. 3

      Add H1

      Brand line and category.

      Shopify Developer (contract) 1 hour

    4. 4

      Share image

      For link previews.

      Marketing & Content Lead 1 hour

    5. 5

      Test

      Click-through before and after.

      Ecommerce Manager 2 weeks

    6. 6

      Refresh

      Monthly homepage review.

      Marketing & Content Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Change the call to action today.

    Why it works

    Replace the seasonal call to action with three evergreen entries (Custom jewelry, Initial necklaces, Latest Drop), move past seasons under an "Archive" heading, and add an H1 and a share image.

    Visitors decide in seconds whether a brand is current; evergreen entry points convert better than dated seasons.

    Risks and how to handle them

    • Loyal fans miss the season pages

      Keep them one click away in Archive.

    Evidence

    • Your websiteHomepage (checked October 20, 2026): no H1 heading and no social share image; the menu's newest collection is "Pre-Fall '25" and its call to action is "Shop F/W '24", above SS '24, Spring '23, Summer '22 and FW '21; tiles for ME. | Disney Mickey and Friends, ME. x Mitchell & Ness, Melody Ehsani x Beats by Dre and Foot Locker x Melody Ehsani; banner "Free Standard Shipping for US Orders Over $200".Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
  • 03

    Every custom piece takes 15 to 20 business days to make, expedited shipping does not shorten it, and custom orders are final sale. Gift buyers have to work out on their own whether a name necklace will arrive in time, and many will not risk it.

    High impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Set the production cutoffs for the next three gifting dates.

    How to measure it

    Custom jewelry orders

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Set cutoffs

      From production and transit times.

      Jewelry Production Lead 1 day

    2. 2

      Add the line

      Product pages and cart.

      Shopify Developer (contract) 2 days

    3. 3

      Fallback offer

      In-stock initials or gift card.

      Ecommerce Manager 1 day

    4. 4

      Email

      Custom-gift reminder before each cutoff.

      Marketing & Content Lead 1 week

    5. 5

      Train service

      Answer timing questions the same way.

      Customer Service Lead 1 day

    6. 6

      Measure

      Orders before cutoffs.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Add one order-by line to the Custom Name Necklace page.

    Why it works

    Add an order-by line on every custom page and in the cart for birthdays and holidays ("Order by [date] for delivery by [date]"), and suggest an in-stock initial necklace or gift card when the date has passed.

    Clear dates remove the biggest worry about made-to-order gifts and capture buyers who would otherwise leave.

    Risks and how to handle them

    • Production runs late

      Set cutoffs at the slow end of the range.

    Evidence

    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Your websiteCustomer service page: returns within 14 days of delivery, store credit or exchange within 30 days; "all custom orders, sale items and undergarments are final sale"; "We do not provide return labels"; Route package protection is recommended. The store ships worldwide through Global-e, with prices in around 200 local currencies.Source
    • Your websiteSocial accounts linked from the site: Instagram @melodyehsanishop and Facebook MelodyEhsaniShop. Gift collections: Gifts Under $50, Under $100, Under $200 and a digital gift card.Source
  • 04

    Free US shipping starts at $200, but the median product is $58 and only four products cost $200 or more. Most baskets never reach the threshold, and the customer also pays for returns.

    High impactLow effort First result in 1 month Founder & CEO

    First action

    Model margin at $75, $100 and $150 thresholds.

    How to measure it

    Average order value

    Now
    –
    Target
    +12%
    By
    60 days

    Steps

    1. 1

      Model

      Shipping cost vs margin.

      Founder & CEO 2 days

    2. 2

      Pick threshold

      $100 test.

      Founder & CEO 1 day

    3. 3

      Cart bar

      Progress to free shipping.

      Shopify Developer (contract) 1 day

    4. 4

      Add-ons

      Socks and postcards in cart.

      Ecommerce Manager 1 day

    5. 5

      Run test

      Four weeks.

      Ecommerce Manager 4 weeks

    6. 6

      Decide

      Keep, adjust or revert.

      Founder & CEO 1 day

    First result
    1 month
    Cost
    Shipping cost
    Owner
    Founder & CEO

    Smallest test

    Run $100 for two weeks.

    Why it works

    Test free shipping at $100 (or $75 for jewelry) for four weeks, show a progress bar in the cart, and suggest $12 socks or a $5 postcard to close the gap.

    A reachable threshold raises conversion and order size; an unreachable one is a hidden shipping charge.

    Risks and how to handle them

    • Margin falls

      Keep the higher threshold for international orders.

    Evidence

    • Your websiteHomepage (checked October 20, 2026): no H1 heading and no social share image; the menu's newest collection is "Pre-Fall '25" and its call to action is "Shop F/W '24", above SS '24, Spring '23, Summer '22 and FW '21; tiles for ME. | Disney Mickey and Friends, ME. x Mitchell & Ness, Melody Ehsani x Beats by Dre and Foot Locker x Melody Ehsani; banner "Free Standard Shipping for US Orders Over $200".Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteCustomer service page: returns within 14 days of delivery, store credit or exchange within 30 days; "all custom orders, sale items and undergarments are final sale"; "We do not provide return labels"; Route package protection is recommended. The store ships worldwide through Global-e, with prices in around 200 local currencies.Source
  • 05

    Eighty blog posts, including press features and celebrity moments, are titled with leftover ID numbers such as "41922500 Melody Ehsani X Nylon Magazine" and "41924100 Alicia Keys in ME". That is how they appear in search results and link previews.

    Medium impactLow effort First result in 1 week Marketing & Content Lead

    First action

    Export the 80 affected posts.

    How to measure it

    Posts with numeric titles

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Export

      The 80 posts.

      Marketing & Content Lead 1 hour

    2. 2

      Rename

      Titles without numbers.

      Marketing & Content Lead 1 day

    3. 3

      Clean URLs

      New handles.

      Shopify Developer (contract) 1 day

    4. 4

      Redirect

      Old URLs to new.

      Shopify Developer (contract) 1 day

    5. 5

      Dates

      Original publication dates.

      Marketing & Content Lead 1 day

    6. 6

      Feature

      A press page linking the best.

      Marketing & Content Lead 1 day

    First result
    1 week
    Cost
    $0
    Owner
    Marketing & Content Lead

    Smallest test

    Fix the ten most-visited posts first.

    Why it works

    Rename the titles without the numbers, redirect old URLs to clean ones, and add each post's original date.

    Clean titles look intentional, get clicked, and let the brand's press history (Nylon, Alicia Keys) work as proof.

    Risks and how to handle them

    • Broken links

      Shopify URL redirects for every change.

    Evidence

    • Your websiteSitemap (1,374 URLs): 121 of the 162 pages are separate sizing-chart pages (for example /pages/hoodie-sizing-chart, /pages/tennis-dress-sizing-chart); 80 of 276 blog articles carry numeric prefixes in their URL and title, such as "41922500 Melody Ehsani X Nylon Magazine" and "42383364 Bunny Dreamz Restocked At Our Retail Location"; the newest article date is December 2025. Spanish and French versions exist (/es, /fr), but on them the product details, returns text and "Add to bag" stay in English.Source
    • Your websiteAbout page: ME. is a sport lifestyle brand "owned and operated by women", known for "iconic jewelry, footwear and clothing designs"; footwear partnerships with Nike, Jordan Brand and Reebok "have sold out in seconds"; worn by Michelle Obama, Rihanna, Beyonce, Alicia Keys, Billie Eilish and Serena Williams; Ehsani opened "the first and only women's boutique on Fairfax in 2014", described as "a cultural forum and activation space".Source
  • 06

    121 of the store's 162 pages are stand-alone sizing charts, one per garment, many for sold-out seasons. Search engines index them as thin pages, and shoppers have to leave the product to find the size.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Group the 121 charts into a handful of garment types.

    How to measure it

    Sizing-chart pages indexed

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Group charts

      By garment type.

      Ecommerce Manager 1 day

    2. 2

      Build block

      Size chart on product pages.

      Shopify Developer (contract) 2 days

    3. 3

      Assign

      Chart per product.

      Ecommerce Manager 1 day

    4. 4

      Redirect

      Chart pages to products.

      Shopify Developer (contract) 1 day

    5. 5

      Sitemap

      Remove old pages.

      Shopify Developer (contract) 1 hour

    6. 6

      Measure

      Size-related returns.

      Customer Service Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Move the hoodie chart onto the hoodie pages.

    Why it works

    Show size charts inside product pages (a shared chart per garment type), redirect the chart pages to their products or category, and remove them from the sitemap.

    Fewer thin pages concentrates search value on products, and in-page sizing reduces size-related returns.

    Risks and how to handle them

    • Losing chart traffic

      Redirect each to the matching product.

    Evidence

    • Your websiteSitemap (1,374 URLs): 121 of the 162 pages are separate sizing-chart pages (for example /pages/hoodie-sizing-chart, /pages/tennis-dress-sizing-chart); 80 of 276 blog articles carry numeric prefixes in their URL and title, such as "41922500 Melody Ehsani X Nylon Magazine" and "42383364 Bunny Dreamz Restocked At Our Retail Location"; the newest article date is December 2025. Spanish and French versions exist (/es, /fr), but on them the product details, returns text and "Add to bag" stay in English.Source
    • Your websiteCustomer service page: returns within 14 days of delivery, store credit or exchange within 30 days; "all custom orders, sale items and undergarments are final sale"; "We do not provide return labels"; Route package protection is recommended. The store ships worldwide through Global-e, with prices in around 200 local currencies.Source

This quarter 9

The core plays for the next three months.

  • 07

    Real visitors pass Core Web Vitals, but Google's phone test takes 20.9s to show the main image and the homepage loads 26 third parties (3.3 MB), two email tools (Mailchimp and Klaviyo) and two jQuery versions, one of them several major versions old.

    Medium impactMedium effort First result in 1 quarter Shopify Developer

    First action

    List every app installed and what it loads.

    How to measure it

    PageSpeed mobile score

    Now
    –
    Target
    60
    By
    1 quarter

    Steps

    1. 1

      Inventory

      Apps and scripts.

      Shopify Developer (contract) 2 days

    2. 2

      Remove

      Unused apps and duplicate email tool.

      Shopify Developer (contract) 1 week

    3. 3

      Update

      Replace old jQuery.

      Shopify Developer (contract) 1 week

    4. 4

      Delay

      Non-essential scripts.

      Shopify Developer (contract) 1 week

    5. 5

      Images

      Compress hero and grids.

      Shopify Developer (contract) 2 days

    6. 6

      Retest

      PageSpeed and field data.

      Shopify Developer (contract) monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Shopify Developer (contract)

    Smallest test

    Remove one unused app this week.

    Why it works

    List every app and script, remove the ones no longer used (one email tool, the older jQuery), delay chat and marketing scripts until interaction, update the remaining libraries, and compress the hero image.

    Fewer scripts mean faster pages on slow phones, fewer errors and less exposure from outdated code.

    Risks and how to handle them

    • Breaking a feature

      Test each removal on a theme copy.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 37/100; in the lab test the main image (a woman in a blue dress) takes 20.9s to appear and the page downloads 5.9 MB in 300 requests, 3.3 MB of it from 26 third parties (Google Tag Manager 898 KB, Klaviyo 632 KB in 59 requests, route.com 565 KB). Both Mailchimp and Klaviyo load, as do two jQuery versions (1.11.2 and 3.3.1). Real visitors pass Core Web Vitals (field LCP 1.77s, INP 88ms). Top fixes: unused JavaScript (about 4.1s) and image delivery (about 3.4s).Source
  • 08

    The store has Spanish and French versions and ships worldwide through Global-e, but on those pages the product details, returns text and "Add to bag" stay in English. A half-translated checkout path reads as untrustworthy.

    Medium impactMedium effort First result in 1 quarter Ecommerce Manager

    First action

    Check orders by country to see where Spanish and French matter.

    How to measure it

    Conversion on /es and /fr

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Check demand

      Orders by country.

      Ecommerce Manager 1 day

    2. 2

      Decide

      Finish or hide.

      Founder & CEO 1 day

    3. 3

      Theme strings

      Buttons and notices.

      Shopify Developer (contract) 1 week

    4. 4

      Top 50 products

      Details and materials.

      Ecommerce Manager 1 month

    5. 5

      Hreflang

      Check tags.

      Shopify Developer (contract) 1 day

    6. 6

      Measure

      Conversion by language.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Translation budget
    Owner
    Ecommerce Manager

    Smallest test

    Translate "Add to bag" and the returns text first.

    Why it works

    Translate the remaining theme strings and product details for the best-selling 50 products, or hide the languages until they are complete; check which countries actually buy.

    A fully local experience converts international visitors; a half one costs trust.

    Risks and how to handle them

    • Poor machine translation

      Have a native speaker review the top pages.

    Evidence

    • Your websiteSitemap (1,374 URLs): 121 of the 162 pages are separate sizing-chart pages (for example /pages/hoodie-sizing-chart, /pages/tennis-dress-sizing-chart); 80 of 276 blog articles carry numeric prefixes in their URL and title, such as "41922500 Melody Ehsani X Nylon Magazine" and "42383364 Bunny Dreamz Restocked At Our Retail Location"; the newest article date is December 2025. Spanish and French versions exist (/es, /fr), but on them the product details, returns text and "Add to bag" stay in English.Source
    • Your websiteCustomer service page: returns within 14 days of delivery, store credit or exchange within 30 days; "all custom orders, sale items and undergarments are final sale"; "We do not provide return labels"; Route package protection is recommended. The store ships worldwide through Global-e, with prices in around 200 local currencies.Source
  • 09

    Custom pieces are final sale and previewed by software that "may vary slightly" from the real piece, and the Custom Name Necklace page carries no review rating. Shoppers need to see real names on real necks before they commit.

    High impactLow effort First result in 1 quarter Marketing & Content Lead

    First action

    Send the review request to last month's custom buyers.

    How to measure it

    Photo reviews on custom pages

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Set the flow

      Klaviyo request after delivery.

      Marketing & Content Lead 1 day

    2. 2

      Reward

      Points for photo reviews.

      Ecommerce Manager 1 day

    3. 3

      Widget

      Photo reviews on custom pages.

      Shopify Developer (contract) 1 week

    4. 4

      Structured data

      Ratings for search.

      Shopify Developer (contract) 1 day

    5. 5

      Use in ads

      With permission.

      Marketing & Content Lead ongoing

    6. 6

      Measure

      Conversion on custom pages.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Reward points
    Owner
    Marketing & Content Lead

    Smallest test

    Ask 50 recent custom buyers for photos.

    Why it works

    Ask every custom and initial buyer for a photo review 10 days after delivery (points through ME. Rewards), show photos on the custom pages, and use them in ads.

    Photo reviews are the strongest proof for personalised products, and they answer the preview worry.

    Risks and how to handle them

    • Customer names visible

      Let reviewers choose to blur or crop.

    Evidence

    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Your websiteME. Rewards: points for purchases, "referring friends, and engaging with us on social media", redeemed as discounts; "Points are valid for 12 months from the date they are earned"; rewards cannot be combined with other codes.Source
    • Your catalogueOld English initial necklaces (product feed, read October 20, 2026): "Initial Necklace Clear Acrylic 1"" ($42) has 12 of 26 letters sold out (B, D, E, G, H, J, K, M, R, S, T, V); the 3/4" clear acrylic ($40) has 9 sold out (C, E, G, H, J, K, R, S, W); the Gold Plated version ($52) has 15 sold out (A, B, C, F, J, L, M, N, O, P, Q, U, W, X, Y). Each is "Hand made in Los Angeles"; a sold-out letter shows "Notify when available".Source
  • 10

    ME. Rewards gives points for purchases, referrals and social engagement, and points expire after 12 months. Expiring points and an unused referral feature are both reasons to email members.

    Medium impactLow effort First result in 1 month Marketing & Content Lead

    First action

    Count members with points expiring in the next 60 days.

    How to measure it

    Rewards member repeat rate

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Count

      Expiring points.

      Ecommerce Manager 1 day

    2. 2

      Expiry email

      30 days before.

      Marketing & Content Lead 1 week

    3. 3

      Referral email

      After every purchase.

      Marketing & Content Lead 1 week

    4. 4

      Double points

      First referral.

      Ecommerce Manager 1 day

    5. 5

      Feature

      Rewards in the footer and cart.

      Shopify Developer (contract) 1 day

    6. 6

      Measure

      Redemptions and referrals.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Reward cost
    Owner
    Marketing & Content Lead

    Smallest test

    Email members with expiring points.

    Why it works

    Send a reminder 30 days before points expire with in-stock suggestions, promote the referral reward in post-purchase emails, and give double points on the first referral.

    Expiry reminders bring back lapsed buyers, and referrals from a community brand convert well.

    Risks and how to handle them

    • Discount fatigue

      Point to new and custom pieces, not sale items.

    Evidence

    • Your websiteME. Rewards: points for purchases, "referring friends, and engaging with us on social media", redeemed as discounts; "Points are valid for 12 months from the date they are earned"; rewards cannot be combined with other codes.Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
  • 11

    The domain has no SPF record and DMARC at "p=none", and the site loads both Mailchimp and Klaviyo. Gmail and Yahoo expect bulk senders to authenticate, and two platforms split the list and the data.

    Medium impactLow effort First result in 2 weeks Marketing & Content Lead

    First action

    Check which lists still live in Mailchimp.

    How to measure it

    Campaign open rate

    Now
    –
    Target
    +5 points
    By
    60 days

    Steps

    1. 1

      Audit lists

      Mailchimp and Klaviyo.

      Marketing & Content Lead 1 day

    2. 2

      Migrate

      Into Klaviyo.

      Marketing & Content Lead 1 week

    3. 3

      SPF

      Workspace and Klaviyo.

      Shopify Developer (contract) 1 hour

    4. 4

      DKIM

      Branded sending.

      Shopify Developer (contract) 1 day

    5. 5

      DMARC

      Quarantine after reports.

      Shopify Developer (contract) 2 weeks

    6. 6

      Remove Mailchimp

      Script and app.

      Shopify Developer (contract) 1 day

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing & Content Lead

    Smallest test

    Publish the SPF record today.

    Why it works

    Move all marketing email to Klaviyo, publish SPF with Google Workspace and Klaviyo, set up branded sending with DKIM, and move DMARC to quarantine once reports are clean.

    Inbox placement lifts every campaign, and one platform gives one view of each customer.

    Risks and how to handle them

    • Losing subscribers in migration

      Export and check counts before removing.

    Evidence

    • DNS checkmelodyehsani.com uses Google Workspace mail and Klaviyo; no SPF record was found and DMARC is "p=none".Source
    • Google PageSpeedHomepage on mobile: performance 37/100; in the lab test the main image (a woman in a blue dress) takes 20.9s to appear and the page downloads 5.9 MB in 300 requests, 3.3 MB of it from 26 third parties (Google Tag Manager 898 KB, Klaviyo 632 KB in 59 requests, route.com 565 KB). Both Mailchimp and Klaviyo load, as do two jQuery versions (1.11.2 and 3.3.1). Real visitors pass Core Web Vitals (field LCP 1.77s, INP 88ms). Top fixes: unused JavaScript (about 4.1s) and image delivery (about 3.4s).Source
  • 12

    Many of ME.'s newest pieces carry messages (Manifest socks, Protection socks, Bet On Me sweats, Vulnerability tee), alongside $5 message postcards. They are scattered across categories, but they are the brand's voice and natural low-price gifts.

    Medium impactLow effort First result in 1 month Marketing & Content Lead

    First action

    Tag every message product.

    How to measure it

    Add-on attach rate

    Now
    –
    Target
    15% of orders
    By
    1 quarter

    Steps

    1. 1

      Tag products

      Messages and mantras.

      Ecommerce Manager 1 day

    2. 2

      Build collection

      With short meanings.

      Marketing & Content Lead 2 days

    3. 3

      Cart add-on

      Sock plus postcard.

      Shopify Developer (contract) 1 day

    4. 4

      Social

      One mantra a week.

      Marketing & Content Lead weekly

    5. 5

      Gift guide

      Under $50 page.

      Marketing & Content Lead 1 day

    6. 6

      Measure

      Attach rate.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing & Content Lead

    Smallest test

    Add the sock and postcard pair to the cart.

    Why it works

    Create a Mantras collection and gift guide, pair a $12 sock with a postcard as a cart add-on, and post the meaning behind each mantra on Instagram.

    Message products travel on social and in gifting, and low-price add-ons lift basket size.

    Risks and how to handle them

    • Discounting the brand

      Keep full price and sell the message.

    Evidence

    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteBest Sellers collection: the Silky Cowgirl Button Up and Pant (Mauve, $78 reduced to $52), Custom Bamboo Earrings ($50), Key Necklace (sold out), Dionne Pleated Skirt ($78), ME. Rose Hoodie ($95) and Sweatpant ($90), Vulnerability Tee ($55). Fourteen products are fully sold out, including the Key, Transformation, Lucky Charm and Nefertiti necklaces.Source
    • Your websiteSocial accounts linked from the site: Instagram @melodyehsanishop and Facebook MelodyEhsaniShop. Gift collections: Gifts Under $50, Under $100, Under $200 and a digital gift card.Source
  • 13

    ME. sells the custom pieces people search for (name necklaces, Old English nameplates, number necklaces, custom bamboo earrings) at $48 to $64, made in LA. The M Jewelers calls itself "Number 1 in Personalized Jewelry" and ranks for those searches.

    High impactMedium effort First result in 1 quarter Marketing & Content Lead

    First action

    Pick the four styles and their search terms.

    How to measure it

    Custom page visits

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Pick styles

      Four pages.

      Marketing & Content Lead 1 day

    2. 2

      Shoot

      Real pieces on models.

      Marketing & Content Lead 2 weeks

    3. 3

      Write pages

      Fonts, sizes, lead time.

      Marketing & Content Lead 2 weeks

    4. 4

      Link

      From menu and initials.

      Ecommerce Manager 1 day

    5. 5

      Ads

      Exact-match search.

      Marketing & Content Lead 1 month

    6. 6

      Measure

      Orders by page.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Shoot and ad budget
    Owner
    Marketing & Content Lead

    Smallest test

    Publish the Old English nameplate page first.

    Why it works

    Build a landing page per style with photos, fonts, sizes, materials and lead time, link them from the Custom menu, and run search ads on the exact terms.

    Personalised jewelry is evergreen and searched all year, unlike seasonal apparel.

    Risks and how to handle them

    • Long lead time loses to faster rivals

      Show "made in LA by hand" as the reason.

    Evidence

    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Competitor researchRivals' own homepages: The M Jewelers, "Number 1 in Personalized Jewelry Worldwide Nameplate Necklaces, Custom Rings, Custom Earrings"; By Chari, "Simple, Sexy, Timeless Jewelry. Made In Los Angeles"; Sporty & Rich, "wellness-inspired apparel and accessories" with "Fast worldwide shipping".Source
    • Your catalogueOld English initial necklaces (product feed, read October 20, 2026): "Initial Necklace Clear Acrylic 1"" ($42) has 12 of 26 letters sold out (B, D, E, G, H, J, K, M, R, S, T, V); the 3/4" clear acrylic ($40) has 9 sold out (C, E, G, H, J, K, R, S, W); the Gold Plated version ($52) has 15 sold out (A, B, C, F, J, L, M, N, O, P, Q, U, W, X, Y). Each is "Hand made in Los Angeles"; a sold-out letter shows "Notify when available".Source
  • 14

    The site holds lookbooks and products from FW '21 to Pre-Fall '25 and collaborations with Disney, Mitchell & Ness, Beats and Foot Locker. Shown as dated seasons they look old; told as the brand's history they are proof of influence.

    Medium impactLow effort First result in 1 quarter Marketing & Content Lead

    First action

    List the remaining stock from each past season.

    How to measure it

    Archive sell-through

    Now
    –
    Target
    40%
    By
    2 quarters

    Steps

    1. 1

      List stock

      By season and collab.

      Ecommerce Manager 1 day

    2. 2

      Write stories

      One per collab.

      Marketing & Content Lead 2 weeks

    3. 3

      Build page

      Archive hub.

      Shopify Developer (contract) 1 week

    4. 4

      Tag products

      "From the archive".

      Ecommerce Manager 1 day

    5. 5

      Email

      Collector segment.

      Marketing & Content Lead 1 week

    6. 6

      Measure

      Sell-through.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Marketing & Content Lead

    Smallest test

    Publish one collaboration story.

    Why it works

    Build an Archive page with one story per collaboration and season, sell remaining stock as "From the archive", and link press posts.

    Archive storytelling turns aging inventory into collectible pieces without deep discounts.

    Risks and how to handle them

    • Partners' brand rules

      Check collaboration terms before reuse.

    Evidence

    • Your websiteHomepage (checked October 20, 2026): no H1 heading and no social share image; the menu's newest collection is "Pre-Fall '25" and its call to action is "Shop F/W '24", above SS '24, Spring '23, Summer '22 and FW '21; tiles for ME. | Disney Mickey and Friends, ME. x Mitchell & Ness, Melody Ehsani x Beats by Dre and Foot Locker x Melody Ehsani; banner "Free Standard Shipping for US Orders Over $200".Source
    • Your websiteSitemap (1,374 URLs): 121 of the 162 pages are separate sizing-chart pages (for example /pages/hoodie-sizing-chart, /pages/tennis-dress-sizing-chart); 80 of 276 blog articles carry numeric prefixes in their URL and title, such as "41922500 Melody Ehsani X Nylon Magazine" and "42383364 Bunny Dreamz Restocked At Our Retail Location"; the newest article date is December 2025. Spanish and French versions exist (/es, /fr), but on them the product details, returns text and "Add to bag" stay in English.Source
    • Your websiteAbout page: ME. is a sport lifestyle brand "owned and operated by women", known for "iconic jewelry, footwear and clothing designs"; footwear partnerships with Nike, Jordan Brand and Reebok "have sold out in seconds"; worn by Michelle Obama, Rihanna, Beyonce, Alicia Keys, Billie Eilish and Serena Williams; Ehsani opened "the first and only women's boutique on Fairfax in 2014", described as "a cultural forum and activation space".Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
  • 15

    ME. describes its Fairfax storefront as "a cultural forum and activation space". Custom jewelry is personal and visual, and live customisation events give the store a reason to visit and social a reason to post.

    Medium impactMedium effort First result in 1 quarter Retail Store Manager

    First action

    Plan the first evening with sample pieces.

    How to measure it

    Orders per event

    Now
    –
    Target
    40
    By
    1 quarter

    Steps

    1. 1

      Samples

      Fonts and finishes.

      Jewelry Production Lead 1 week

    2. 2

      Plan the event

      Date, music, guests.

      Retail Store Manager 1 week

    3. 3

      Order flow

      iPad ordering.

      Ecommerce Manager 1 day

    4. 4

      Promote

      Instagram and email to LA list.

      Marketing & Content Lead 1 week

    5. 5

      Film

      Short clips.

      Marketing & Content Lead monthly

    6. 6

      Measure

      Orders and new members.

      Retail Store Manager monthly

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Retail Store Manager

    Smallest test

    Run one evening this month.

    Why it works

    Host monthly custom-bar evenings: pick a font, see samples, order on an iPad with the online lead time; film short clips for Instagram; give attendees bonus Rewards points.

    Events make the store a destination and create content from real customers.

    Risks and how to handle them

    • Low turnout

      Partner with a local creator or artist.

    Evidence

    • Your websiteAbout page: ME. is a sport lifestyle brand "owned and operated by women", known for "iconic jewelry, footwear and clothing designs"; footwear partnerships with Nike, Jordan Brand and Reebok "have sold out in seconds"; worn by Michelle Obama, Rihanna, Beyonce, Alicia Keys, Billie Eilish and Serena Williams; Ehsani opened "the first and only women's boutique on Fairfax in 2014", described as "a cultural forum and activation space".Source
    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Your websiteME. Rewards: points for purchases, "referring friends, and engaging with us on social media", redeemed as discounts; "Points are valid for 12 months from the date they are earned"; rewards cannot be combined with other codes.Source
    • Your websiteSocial accounts linked from the site: Instagram @melodyehsanishop and Facebook MelodyEhsaniShop. Gift collections: Gifts Under $50, Under $100, Under $200 and a digital gift card.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Every custom piece takes 15 to 20 business days, and expedited shipping does not shorten it. Personalised jewelry buyers often want a gift for a date, and rivals compete on speed.

    High impactHigh effort First result in 3 quarters Jewelry Production Lead

    First action

    Analyse a year of custom orders by font and material.

    How to measure it

    Custom orders on the fast lane

    Now
    –
    Target
    30%
    By
    3 quarters

    Steps

    1. 1

      Analyse orders

      Font, material, length.

      Jewelry Production Lead 2 weeks

    2. 2

      Pre-cut blanks

      Top combinations.

      Jewelry Production Lead 1 month

    3. 3

      Price the lane

      Rush fee.

      Founder & CEO 1 week

    4. 4

      Build option

      Product page selector.

      Shopify Developer (contract) 2 weeks

    5. 5

      Launch

      Email and social.

      Marketing & Content Lead 1 month

    6. 6

      Measure

      Rush share and margin.

      Founder & CEO monthly

    First result
    3 quarters
    Cost
    Production set-up
    Owner
    Jewelry Production Lead

    Smallest test

    Offer the fast lane on one font for a month.

    Why it works

    Study which fonts, materials and lengths make up most orders, pre-cut blanks and chains for them, and offer a paid 5-business-day lane for those combinations.

    Speed is worth paying for in gifting, and pre-cutting the most common pieces cuts cost too.

    Risks and how to handle them

    • Workshop overload

      Cap rush orders per day.

    Evidence

    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
    • Your catalogueOld English initial necklaces (product feed, read October 20, 2026): "Initial Necklace Clear Acrylic 1"" ($42) has 12 of 26 letters sold out (B, D, E, G, H, J, K, M, R, S, T, V); the 3/4" clear acrylic ($40) has 9 sold out (C, E, G, H, J, K, R, S, W); the Gold Plated version ($52) has 15 sold out (A, B, C, F, J, L, M, N, O, P, Q, U, W, X, Y). Each is "Hand made in Los Angeles"; a sold-out letter shows "Notify when available".Source
    • Competitor researchRivals' own homepages: The M Jewelers, "Number 1 in Personalized Jewelry Worldwide Nameplate Necklaces, Custom Rings, Custom Earrings"; By Chari, "Simple, Sexy, Timeless Jewelry. Made In Los Angeles"; Sporty & Rich, "wellness-inspired apparel and accessories" with "Fast worldwide shipping".Source
  • 17

    ME.'s footwear collaborations with Nike, Jordan Brand and Reebok "sold out in seconds", and it has worked with Disney, Mitchell & Ness and Beats. Since 2025 the store has added few new products. A collaboration is the fastest way back into culture.

    High impactHigh effort First result in 4 quarters Wholesale & Partnerships Mana…

    First action

    List ten target partners and what each would bring.

    How to measure it

    Collab drops per year

    Now
    –
    Target
    2
    By
    4 quarters

    Steps

    1. 1

      Target list

      Teams, athletes, artists.

      Wholesale & Partnerships Manager 2 weeks

    2. 2

      Pitch deck

      Past collab results.

      Wholesale & Partnerships Manager 2 weeks

    3. 3

      Sign one

      First capsule.

      Founder & CEO 1 quarter

    4. 4

      Design

      Jewelry-led capsule.

      Founder & CEO 1 quarter

    5. 5

      Launch

      Waitlist and store event.

      Marketing & Content Lead 1 month

    6. 6

      Review

      Sell-through and new customers.

      Founder & CEO 1 month

    First result
    4 quarters
    Cost
    Design and launch costs
    Owner
    Wholesale & Partnerships Manager

    Smallest test

    Pitch three partners this quarter.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Pitch two capsule collaborations a year that pair ME. jewelry with women's sports teams, athletes or artists, with a drop calendar, waitlists and store launches.

    Collaborations bring new audiences and press, and jewelry capsules are faster to produce than footwear.

    Risks and how to handle them

    • Partner timelines slip

      Keep in-house drops on the calendar meanwhile.

    Evidence

    • Your websiteAbout page: ME. is a sport lifestyle brand "owned and operated by women", known for "iconic jewelry, footwear and clothing designs"; footwear partnerships with Nike, Jordan Brand and Reebok "have sold out in seconds"; worn by Michelle Obama, Rihanna, Beyonce, Alicia Keys, Billie Eilish and Serena Williams; Ehsani opened "the first and only women's boutique on Fairfax in 2014", described as "a cultural forum and activation space".Source
    • Your websiteHomepage (checked October 20, 2026): no H1 heading and no social share image; the menu's newest collection is "Pre-Fall '25" and its call to action is "Shop F/W '24", above SS '24, Spring '23, Summer '22 and FW '21; tiles for ME. | Disney Mickey and Friends, ME. x Mitchell & Ness, Melody Ehsani x Beats by Dre and Foot Locker x Melody Ehsani; banner "Free Standard Shipping for US Orders Over $200".Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
  • 18

    ME. pieces and collaborations sold out fast and are worn by celebrities, so many trade on resale sites the brand does not control. A trade-in for store credit keeps that value and those customers with ME.

    Medium impactMedium effort First result in 3 quarters Founder & CEO

    First action

    Survey customers about pieces they would trade in.

    How to measure it

    Trade-ins per month

    Now
    –
    Target
    50
    By
    3 quarters

    Steps

    1. 1

      Survey

      Interest and pieces.

      Marketing & Content Lead 2 weeks

    2. 2

      Rules

      Condition and credit values.

      Founder & CEO 2 weeks

    3. 3

      Intake

      Store and mail-in.

      Retail Store Manager 1 month

    4. 4

      Page

      Pre-loved section.

      Shopify Developer (contract) 1 month

    5. 5

      Launch

      Email to past buyers.

      Marketing & Content Lead 1 month

    6. 6

      Measure

      Credit redeemed.

      Ecommerce Manager monthly

    First result
    3 quarters
    Cost
    Handling and credit
    Owner
    Founder & CEO

    Smallest test

    Run a one-day trade-in at the store.

    Why it works

    Accept past ME. jewelry and apparel in good condition for store credit, check and clean it, and sell it in a "Pre-loved" section with the original story.

    Resale brings in collectors and new buyers at lower prices, and store credit brings sellers back.

    Risks and how to handle them

    • Counterfeits

      Check every piece in person.

    Evidence

    • Your websiteAbout page: ME. is a sport lifestyle brand "owned and operated by women", known for "iconic jewelry, footwear and clothing designs"; footwear partnerships with Nike, Jordan Brand and Reebok "have sold out in seconds"; worn by Michelle Obama, Rihanna, Beyonce, Alicia Keys, Billie Eilish and Serena Williams; Ehsani opened "the first and only women's boutique on Fairfax in 2014", described as "a cultural forum and activation space".Source
    • Your websiteCustomer service page: returns within 14 days of delivery, store credit or exchange within 30 days; "all custom orders, sale items and undergarments are final sale"; "We do not provide return labels"; Route package protection is recommended. The store ships worldwide through Global-e, with prices in around 200 local currencies.Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 19

    The store publishes Shopify's agents.md, inviting AI assistants to search and buy. They will read the same data search engines do: 25 products without a product type, blog titles with number codes, and size charts on separate pages.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Ask three assistants for custom name necklace brands and record the answers.

    How to measure it

    Mentions in 20 test questions

    Now
    –
    Target
    10 of 20
    By
    2 quarters

    Steps

    1. 1

      Baseline

      20 questions.

      Ecommerce Manager 1 day

    2. 2

      Fill types

      25 products.

      Ecommerce Manager 1 day

    3. 3

      Materials

      Structured fields.

      Ecommerce Manager 1 week

    4. 4

      Size data

      On products.

      Shopify Developer (contract) 1 week

    5. 5

      Retest

      Monthly.

      Ecommerce Manager monthly

    6. 6

      Adjust

      Content for weak answers.

      Marketing & Content Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Run the baseline this week.

    Why it works

    Fill product types and materials for every product, move size charts onto products, and test monthly what assistants recommend for "custom Old English name necklace" and "women-owned streetwear brand".

    Assistant answers are a new storefront, and clean data decides who gets recommended.

    Risks and how to handle them

    • Answers change often

      Track a fixed question set.

    Evidence

    • Your websiteThe store publishes Shopify's agents.md and an agentic discovery sitemap, so AI shopping assistants can search the catalogue and build carts on a buyer's behalf.Source
    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteSitemap (1,374 URLs): 121 of the 162 pages are separate sizing-chart pages (for example /pages/hoodie-sizing-chart, /pages/tennis-dress-sizing-chart); 80 of 276 blog articles carry numeric prefixes in their URL and title, such as "41922500 Melody Ehsani X Nylon Magazine" and "42383364 Bunny Dreamz Restocked At Our Retail Location"; the newest article date is December 2025. Spanish and French versions exist (/es, /fr), but on them the product details, returns text and "Add to bag" stay in English.Source
    • Your websiteCustom collection: Custom Name Necklace $50, Custom Ring $48, Custom Bamboo Earrings $50, Custom Old English Number Necklace $48, Custom Old English Drop Earrings $64, Custom Name Stud Earrings $48, previewed in Customily. Every page says "Please allow 15-20 business days for production prior to shipment"; expedited shipping does not shorten production; custom orders are final sale. The Custom Name Necklace page publishes no review rating in its structured data.Source
  • 20

    ME. sells mantras on socks, tees and postcards, and its community is built around messages of empowerment. A low-cost membership could turn that voice into a monthly habit.

    Medium impactLow effort First result in 1 quarter Marketing & Content Lead

    First action

    Write three months of mantras.

    How to measure it

    Mantra club members

    Now
    –
    Target
    3,000
    By
    2 quarters

    Steps

    1. 1

      Write mantras

      Three months.

      Marketing & Content Lead 1 week

    2. 2

      SMS sign-up

      Klaviyo.

      Marketing & Content Lead 1 week

    3. 3

      Early access

      Drop links.

      Ecommerce Manager 1 week

    4. 4

      Paid tier

      Quarterly box test.

      Founder & CEO 1 month

    5. 5

      Promote

      Instagram and store.

      Marketing & Content Lead monthly

    6. 6

      Measure

      Members and purchases.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Postcards and shipping
    Owner
    Marketing & Content Lead

    Smallest test

    Send one mantra to the email list.

    Why it works

    Launch a free SMS and email "mantra of the month" with early access to drops, and a paid tier that ships a postcard and a small piece each quarter.

    Owned channels with a reason to open them bring buyers back without discounts.

    Risks and how to handle them

    • Low engagement

      Keep it monthly and short.

    Evidence

    • Your catalogueProduct feed: 244 products, 230 in stock, median price $58, 47 on sale, 240 priced under $200. 34 products were published in 2025 and one in 2026 (Manifest Socks - Pink, January 19); the Latest Drop collection leads with the Bet On Me Hoodie ($120) and Sweatpant ($110) from December 2025. Message pieces include Manifest, Protection and ME. Rose socks ($12), six $5 postcards (Happy Birthday, Break Up, Congratulations...) and 25 products with no product type.Source
    • Your websiteME. Rewards: points for purchases, "referring friends, and engaging with us on social media", redeemed as discounts; "Points are valid for 12 months from the date they are earned"; rewards cannot be combined with other codes.Source
    • Your websiteSocial accounts linked from the site: Instagram @melodyehsanishop and Facebook MelodyEhsaniShop. Gift collections: Gifts Under $50, Under $100, Under $200 and a digital gift card.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 20 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Melody Ehsani did not commission, review or endorse it, and Programmable is not affiliated with Melody Ehsani. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Melody Ehsani runs its business.

Something wrong, or do you represent Melody Ehsani? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Restock the initials, refresh the homepage, order-by dates, free shipping test, clean blog titles and fold the size charts in.

  2. Days 31 to 609 ideas

    Script audit, languages, photo reviews, Rewards, email set-up, Mantras, custom search pages, Archive and the Fairfax custom bar.

  3. Days 61 to 905 ideas

    Commit to the fast custom lane, the collaboration pipeline and resale; test AI-ready data and the mantra club.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value old English initials and custom name pieces. The most cited problem: their letter is sold out.

  • Empowering messages
  • Long custom production times
  • In their words: “manifest”

Market

Competitive landscape

3 competitors compared: The M Jewelers, By Chari and Sporty & Rich.

  • Gap to exploit: Personalised jewelry from a culture-led, women-owned brand
  • The M Jewelers: Less brand story and community
  • By Chari: Not streetwear-led

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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