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  • The brief
  • Start here
  • Idea portfolio
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  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Onnit
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growth playbook · Oct 26, 2026

onnit.com (opens in a new tab)

Onnit growth playbook

Diagnosis

Onnit has a loyal community, a large content library and a strong flagship in Alpha BRAIN, and real visitors already get a fast site.

Its hiring shows where growth must come from: subscriptions and churn (a lifecycle manager), creators and TikTok Shop (an affiliate and social shopping manager), a reinvigorated content engine, and a doubled launch calendar for 2027.

The quick wins are in subscriptions: five staples cannot be subscribed, the offer has two names, and frequencies are left to the shopper. This playbook fixes those, connects the workout content to today's catalogue and seeds the new flavor with creators, then builds churn saves, Amazon creators, shoppable shorts, science-led ingredient pages and subscriber-first launches.

Growth Score

7/10

Biggest Opportunity

Make subscription the default path for every daily product and every customer touchpoint, from the product page and the tub to quizzes and replenishment emails.

Biggest Risk

Momentous, Thorne, Qualia and Thesis compete on evidence and guarantees, and creator content on TikTok and Amazon raises supplement claims risk if briefs and reviews do not keep up.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Turn on Subscribe & Save for whey, krill oil, MCT oil and gut health, the five products that cannot be subscribed

    Check the margin on whey at 15% off with Commercial Finance, then enable the plan on one flavor.

    High impact First result in 1 month
  2. 2

    Call the subscription one thing everywhere

    Choose the name with the lifecycle team.

    Medium impact First result in 1 month
  3. 3

    Make the 116 workout articles sell what Onnit sells today

    Add the module to the ten most-visited workout articles.

    High impact First result in 1 month

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 7Fill-ins · 5Reconsider · 4
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Onnit's new Retention & Lifecycle Manager is hired to grow subscriptions and "convert one-time purchasers into subscribers". Yet five of the 32 products on onnit.com have no subscription at all: both Grass Fed Whey Isolate tubs ($59.95, labelled a "30-day supply"), Krill Oil, MCT Oil and Total Gut Health. The other 27 offer 15% Subscribe & Save on 15 to 90 day schedules. A customer who finishes a tub of whey every month has to reorder by hand, and the lifecycle team has no subscription to convert them to.

    High impactLow effort First result in 1 month Retention & Lifecycle Marketi…

    First action

    Check the margin on whey at 15% off with Commercial Finance, then enable the plan on one flavor.

    How to measure it

    Subscription share for the five products

    Now
    –
    Target
    25%
    By
    90 days

    Steps

    1. 1

      Check margin

      Discount level per product that still meets margin.

      Commercial Finance Manager 2 days

    2. 2

      Enable plans

      Add the selling plan group with matched frequencies.

      Ecommerce Manager 1 day

    3. 3

      Update pages

      Show the subscription option and banner on each page.

      Ecommerce Manager 1 day

    4. 4

      Add to collection

      Include in the Subscribe & Save collection.

      Ecommerce Manager 1 hour

    5. 5

      Build the flow

      Invite past one-time buyers of the five to subscribe.

      Retention & Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Subscription take rate and repeat revenue per product.

      Retention & Lifecycle Marketing Manager weekly

    7. 7

      Report

      Lift against the 90-day baseline.

      Commercial Finance Manager monthly

    First result
    1 month
    Cost
    Discount cost on subscribed orders
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Enable subscription on one whey flavor for 30 days and compare take rate.

    Why it works

    Add the existing Subscribe and Save plan group to the five products with frequencies matched to their supply (30 days for a 30-serving tub), or, if margin rules out 15%, offer a smaller subscription discount or free shipping. Add them to the 15% Subscribe & Save collection, then build a Klaviyo flow that invites past one-time buyers of these five to subscribe.

    Daily staples are the easiest subscriptions to keep, and each converted buyer raises repeat revenue without new acquisition spend.

    Ready to use

    ChecklistSubscription gap fix

    [ ] Margin check for whey, krill oil, MCT oil, gut health
    [ ] Selling plan group added with frequencies matched to supply
    [ ] "Not On Subscription" tag removed where enabled
    [ ] Subscription banner shown on each page
    [ ] Added to the 15% Subscribe & Save collection
    [ ] Klaviyo flow for past one-time buyers
    [ ] 90-day take-rate report

    Risks and how to handle them

    • Margin on protein

      Use a smaller discount or free shipping instead of 15%.

    • Stock-outs for subscribers

      Check supply plans before enabling.

    Evidence

    • Your websiteCatalogue (products feed, October 23, 2026): 32 products from $14.99 to $413.85. 27 offer "Subscribe and Save" with deliveries every 15, 20, 30, 45, 60, 75 or 90 days. Five offer no subscription at all and are tagged "Not On Subscription" or have no plan: Grass Fed Whey Isolate Protein in Vanilla and Mexican Chocolate ($59.95 each, labelled "30 Servings, 30-day supply"), Krill Oil 60 ct ($29.95), MCT Oil 24 fl oz ($24.95) and Total Gut Health 60 ct ($23.99).Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • HiringCommercial Finance Manager (Austin, posted September 24, 2026): will "define and measure ROI and build financial models in key investment areas such as eCom promotions, innovations, and performance marketing" and find "audience growth levers and opportunities to improve customer value".Source
  • 02

    The program page says "Autoship & Save" while product pages say "Subscribe and Save" and "15% Subscribe & Save". New customers looking for how to manage their subscription see two names.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Choose the name with the lifecycle team.

    How to measure it

    Contacts about subscription setup

    Now
    –
    Target
    -15%
    By
    60 days

    Steps

    1. 1

      Choose name

      One term.

      Retention & Lifecycle Marketing Manager 1 day

    2. 2

      Update program page

      Copy.

      Ecommerce Manager 1 hour

    3. 3

      Update emails

      Klaviyo templates.

      Retention & Lifecycle Marketing Manager 1 day

    4. 4

      Update help center

      Articles.

      Customer Experience Lead 1 day

    5. 5

      Update account

      Dashboard labels.

      Ecommerce Manager 1 day

    6. 6

      Measure

      Support tags.

      Customer Experience Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Fix the program page today.

    Why it works

    Pick one name, use it on product pages, the program page, account dashboard, emails and help center, and redirect searches for the old name.

    Consistent naming reduces support contacts and makes the offer easier to recognise.

    Risks and how to handle them

    • Old emails still use the old name

      Update templates first.

    Evidence

    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
  • 03

    More than half of The Edge (116 of 201 articles) are workout guides, many about kettlebells, vetted by the Onnit Advisory Board. onnit.com no longer sells equipment, and the kettlebell article links only to general collections. Readers arrive to train and leave without a relevant next step.

    High impactLow effort First result in 1 month Senior Content Director

    First action

    Add the module to the ten most-visited workout articles.

    How to measure it

    Signups from articles

    Now
    –
    Target
    2,000 a month
    By
    90 days

    Steps

    1. 1

      Rank articles

      By traffic.

      Senior Content Director 1 day

    2. 2

      Write module

      Product family and offer, approved wording only.

      Senior Content Director 2 days

    3. 3

      Legal check

      Claims review.

      Regulatory 2 days

    4. 4

      Build

      Theme block.

      Ecommerce Manager 2 days

    5. 5

      Welcome flow

      For workout readers.

      Retention & Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Signups and orders.

      Retention & Lifecycle Marketing Manager weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Content Director

    Smallest test

    Add the module to the kettlebell weight article.

    Why it works

    Add a short module to each workout article: the matching product family in Onnit's own words (for example creatine and pre-workout for training days), a free printable workout in exchange for an email that starts a Klaviyo welcome flow, and a link to the Fitness & Performance collection.

    Workout readers are the brand's core audience; a relevant offer and an email capture turn existing traffic into customers.

    Risks and how to handle them

    • Claims on workout pages

      Use only approved product wording.

    Evidence

    • Your websiteThe Edge blog: 201 articles, newest update August 3, 2026; 116 of them are workout and exercise guides, many on kettlebells (for example "What Is the Best Kettlebell Weight to Start With?", "Kettlebell Swing", "How to Properly Rack a Kettlebell"), "vetted by the Onnit Advisory Board". The kettlebell weight article links only to general supplement collections and Alpha BRAIN; none of the 32 products on onnit.com is fitness equipment, and /collections/kettlebells returns 404.Source
    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
  • 04

    Every product page states a supply: Alpha BRAIN 30 count is a 15-day supply at two a day, 60 count a 30-day supply. One-time buyers run out on a predictable day.

    High impactLow effort First result in 1 month Retention & Lifecycle Marketi…

    First action

    Map products to supply days.

    How to measure it

    60-day repeat rate

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      Map supply

      Days per product and dosage.

      Retention & Lifecycle Marketing Manager 1 day

    2. 2

      Build flows

      Run-out reminders.

      Retention & Lifecycle Marketing Manager 1 week

    3. 3

      Subscription switch

      Matching frequency.

      Ecommerce Manager 2 days

    4. 4

      Test timing

      Days before run-out.

      Retention & Lifecycle Marketing Manager 1 month

    5. 5

      Exclude subscribers

      Avoid double messages.

      Retention & Lifecycle Marketing Manager 1 day

    6. 6

      Measure

      Repeat and conversion.

      Retention & Lifecycle Marketing Manager weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Run one flow for Alpha BRAIN 60 ct.

    Why it works

    Build replenishment flows that send a reminder a few days before each product's stated supply ends, with a one-click switch to subscription at the matching frequency.

    Reminders at run-out convert better than calendar blasts and lead naturally to subscribing.

    Risks and how to handle them

    • Dosage varies

      Ask dosage at purchase or use the lower supply.

    Evidence

    • Your websiteAlpha BRAIN 60 ct page ($57.95): selectors for "Daily dosage" (1 or 2 capsules a day), "Size" (30 Count "15-day supply", 60 Count "30-day supply", 90 Count "45-day supply"), "Frequency" and quantity; "30-day money back guarantee"; "HSA/FSA eligible. Save on average of 30%." The homepage quotes co-founder Joe Rogan on Alpha BRAIN and promotes the new NMN + Creatine Melon Plum flavor.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
  • 05

    Onnit is increasing TikTok Shop investment and just launched a Melon Plum flavor of NMN + Creatine. A new flavor is an easy creator story: taste tests, routines, before-the-gym clips.

    High impactLow effort First result in 1 month Affiliate & Social Shopping M…

    First action

    Pick 50 creators from existing affiliates.

    How to measure it

    Shop sales from seeded creators

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Pick creators

      Tiered list.

      Affiliate & Social Shopping Manager 2 days

    2. 2

      Brief

      Approved claims and disclosure.

      Affiliate & Social Shopping Manager 2 days

    3. 3

      Ship samples

      Melon Plum.

      Affiliate & Social Shopping Manager 1 week

    4. 4

      Boost

      Shop Ads on top clips.

      Affiliate & Social Shopping Manager 2 weeks

    5. 5

      Track

      Sales by creator.

      Affiliate & Social Shopping Manager weekly

    6. 6

      Reinvest

      Winners get higher tiers.

      Affiliate & Social Shopping Manager monthly

    First result
    1 month
    Cost
    Samples and commissions
    Owner
    Affiliate & Social Shopping Manager

    Smallest test

    Seed 20 creators this week.

    Why it works

    Send samples to a tiered list of TikTok Shop affiliates with a flavor brief, approved claims and FTC disclosure rules, run Shop Ads on the best clips, and track sales by creator.

    A launch gives creators a reason to post now, and Shop attribution shows which creators earn more investment.

    Risks and how to handle them

    • Off-label claims by creators

      Brief and review before boosting.

    Evidence

    • HiringAffiliate & Social Shopping Manager (remote, posted October 14, 2026): runs affiliates "across Amazon, DTC, and creator storefronts" (Levanta, Impact, Superfiliate), will "help us scale TikTok Shop as we increase our investment there" and "test what's next on emerging platforms like Whatnot"; "TikTok Shop and social shopping are among Onnit's biggest growth opportunities"; grows Amazon via "Amazon Creator Connections" and the "Brand Referral Bonus program"; must keep creator content within "supplement claims requirements" and "FTC disclosure rules".Source
    • News coverageOctober 2026 trade coverage: "Onnit adds Plum Melon to its NMN + Creatine stick packs"; the NMN + Creatine product went live on onnit.com in August 2026 and is tagged "Muscle Building".Source
    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
  • 06

    Alpha BRAIN's page asks for dosage, size, frequency and quantity, with seven frequencies from 15 to 90 days. The program page says frequencies are suggested from size and servings, but the shopper still has to work it out.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Write the dosage-size-frequency table.

    How to measure it

    Subscription take rate

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Table

      Dosage and size to days.

      Retention & Lifecycle Marketing Manager 1 day

    2. 2

      Build

      Pre-selection.

      Ecommerce Manager 1 week

    3. 3

      Copy

      Plain-language frequency.

      Senior Content Director 1 day

    4. 4

      Test

      A/B.

      Ecommerce Manager 3 weeks

    5. 5

      Watch sessions

      Clarity recordings.

      Ecommerce Manager 1 week

    6. 6

      Roll out

      All products.

      Ecommerce Manager 1 week

    First result
    1 month
    Cost
    Staff time only
    Owner
    Ecommerce Manager

    Smallest test

    Pre-select on Alpha BRAIN 60 ct only.

    Why it works

    Pre-select the frequency that matches the chosen dosage and size (60 count at two a day: 30 days), show it in words ("arrives every 30 days, when you run out"), and test against the current page.

    Fewer decisions at the point of purchase raise subscription take rate and reduce early cancellations from oversupply.

    Risks and how to handle them

    • Customers want flexibility

      Keep every option visible.

    Evidence

    • Your websiteAlpha BRAIN 60 ct page ($57.95): selectors for "Daily dosage" (1 or 2 capsules a day), "Size" (30 Count "15-day supply", 60 Count "30-day supply", 90 Count "45-day supply"), "Frequency" and quantity; "30-day money back guarantee"; "HSA/FSA eligible. Save on average of 30%." The homepage quotes co-founder Joe Rogan on Alpha BRAIN and promotes the new NMN + Creatine Melon Plum flavor.Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
    • Google PageSpeedReal Chrome visitors to onnit.com pass Core Web Vitals across the site: Largest Contentful Paint 1.7 s, Interaction to Next Paint 131 ms, CLS 0.07 at the 75th percentile, steady over the last period.Source

This quarter 9

The core plays for the next three months.

  • 07

    Onnit already offers seven delivery frequencies and lets subscribers change their next date. Many cancellations are about too much product, not dislike.

    High impactMedium effort First result in 1 quarter Retention & Lifecycle Marketi…

    First action

    Pull last quarter's cancellation reasons.

    How to measure it

    Monthly subscriber churn

    Now
    –
    Target
    -15%
    By
    2 quarters

    Steps

    1. 1

      Pull reasons

      Last quarter.

      Retention & Lifecycle Marketing Manager 1 week

    2. 2

      Design offers

      By reason.

      Retention & Lifecycle Marketing Manager 1 week

    3. 3

      Build

      In the subscription app.

      Ecommerce Manager 1 month

    4. 4

      Train support

      Same offers.

      Customer Experience Lead 1 week

    5. 5

      Measure

      Saves by reason.

      Retention & Lifecycle Marketing Manager weekly

    6. 6

      Improve

      Monthly.

      Retention & Lifecycle Marketing Manager monthly

    First result
    1 quarter
    Cost
    Subscription app time
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Offer "skip one delivery" to the next 100 cancellers.

    Why it works

    When a subscriber starts to cancel, ask why and offer the matching fix: skip, push the date, a longer frequency, a smaller size or a flavor swap. Track saves by reason.

    Save offers that fix the real reason keep subscribers without discounts.

    Risks and how to handle them

    • Frustrating flows

      One screen; cancelling stays easy.

    Evidence

    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
    • Your websiteCatalogue (products feed, October 23, 2026): 32 products from $14.99 to $413.85. 27 offer "Subscribe and Save" with deliveries every 15, 20, 30, 45, 60, 75 or 90 days. Five offer no subscription at all and are tagged "Not On Subscription" or have no plan: Grass Fed Whey Isolate Protein in Vanilla and Mexican Chocolate ($59.95 each, labelled "30 Servings, 30-day supply"), Krill Oil 60 ct ($29.95), MCT Oil 24 fl oz ($24.95) and Total Gut Health 60 ct ($23.99).Source
  • 08

    The affiliate role covers Amazon Creator Connections, Levanta and the Brand Referral Bonus, and Onnit's blog authors and YouTube audience can send outside traffic to Amazon listings.

    High impactMedium effort First result in 1 quarter Affiliate & Social Shopping M…

    First action

    Pick three listings for Creator Connections.

    How to measure it

    Affiliate-driven Amazon sales

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Pick listings

      Top three.

      Affiliate & Social Shopping Manager 1 day

    2. 2

      Creator Connections

      Campaigns.

      Affiliate & Social Shopping Manager 2 weeks

    3. 3

      Attribution tags

      External traffic.

      Affiliate & Social Shopping Manager 1 week

    4. 4

      Brief creators

      Approved claims.

      Affiliate & Social Shopping Manager 1 week

    5. 5

      Compare

      Return vs DTC.

      Commercial Finance Manager monthly

    6. 6

      Scale

      Winners.

      Affiliate & Social Shopping Manager monthly

    First result
    1 quarter
    Cost
    Commissions
    Owner
    Affiliate & Social Shopping Manager

    Smallest test

    Run one Creator Connections campaign.

    Why it works

    Recruit creators through Creator Connections for top sellers, route selected external traffic to Amazon with attribution tags to earn the referral bonus, and compare return on spend with DTC.

    Shoppers who prefer Amazon still buy Onnit, and external traffic lowers the effective fee.

    Risks and how to handle them

    • Cannibalising DTC subscriptions

      Send subscribers-to-be to onnit.com.

    Evidence

    • HiringAffiliate & Social Shopping Manager (remote, posted October 14, 2026): runs affiliates "across Amazon, DTC, and creator storefronts" (Levanta, Impact, Superfiliate), will "help us scale TikTok Shop as we increase our investment there" and "test what's next on emerging platforms like Whatnot"; "TikTok Shop and social shopping are among Onnit's biggest growth opportunities"; grows Amazon via "Amazon Creator Connections" and the "Brand Referral Bonus program"; must keep creator content within "supplement claims requirements" and "FTC disclosure rules".Source
    • Social profilesYouTube @onnitofficial: about 280,000 subscribers, 1,022 videos, 115 million views; Onnit is also on TikTok, Instagram, X and Facebook.Source
    • HiringCommercial Finance Manager (Austin, posted September 24, 2026): will "define and measure ROI and build financial models in key investment areas such as eCom promotions, innovations, and performance marketing" and find "audience growth levers and opportunities to improve customer value".Source
  • 09

    Onnit has about 280,000 YouTube subscribers and 1,022 videos. The new Content Director is hired to cut "one idea into many pieces" on a small budget.

    High impactMedium effort First result in 1 quarter Senior Content Director

    First action

    Rank videos by watch time.

    How to measure it

    Short-form views

    Now
    –
    Target
    5 million a quarter
    By
    2 quarters

    Steps

    1. 1

      Rank

      Long videos.

      Senior Content Director 1 week

    2. 2

      Cut

      Three shorts each.

      Senior Content Director ongoing

    3. 3

      Claims check

      Product mentions.

      Regulatory ongoing

    4. 4

      Publish

      TikTok, Reels, Shorts.

      Senior Content Director weekly

    5. 5

      Link

      TikTok Shop products.

      Affiliate & Social Shopping Manager weekly

    6. 6

      Measure

      Views and clicks.

      Senior Content Director weekly

    First result
    1 quarter
    Cost
    Editing time
    Owner
    Senior Content Director

    Smallest test

    Cut ten shorts this month.

    Why it works

    Pick the 50 best-performing long videos, cut each into short clips for TikTok, Reels and Shorts, link the relevant product, and feed winners to TikTok Shop and paid.

    An existing library is the cheapest content source, and proven topics travel.

    Risks and how to handle them

    • Old claims in old videos

      Review every clip before posting.

    Evidence

    • Social profilesYouTube @onnitofficial: about 280,000 subscribers, 1,022 videos, 115 million views; Onnit is also on TikTok, Instagram, X and Facebook.Source
    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
    • HiringAffiliate & Social Shopping Manager (remote, posted October 14, 2026): runs affiliates "across Amazon, DTC, and creator storefronts" (Levanta, Impact, Superfiliate), will "help us scale TikTok Shop as we increase our investment there" and "test what's next on emerging platforms like Whatnot"; "TikTok Shop and social shopping are among Onnit's biggest growth opportunities"; grows Amazon via "Amazon Creator Connections" and the "Brand Referral Bonus program"; must keep creator content within "supplement claims requirements" and "FTC disclosure rules".Source
  • 10

    The affiliate role is asked to test Whatnot and run TikTok LIVE shopping with clear criteria. Athletes and coaches in the Onnit community suit live formats.

    Medium impactMedium effort First result in 1 quarter Affiliate & Social Shopping M…

    First action

    Set the go threshold with finance.

    How to measure it

    Sales per live hour

    Now
    –
    Target
    go threshold
    By
    1 quarter

    Steps

    1. 1

      Threshold

      Sales per hour.

      Commercial Finance Manager 1 day

    2. 2

      Book talent

      Athletes and host.

      Affiliate & Social Shopping Manager 2 weeks

    3. 3

      Run LIVE

      Six sessions.

      Affiliate & Social Shopping Manager 1 month

    4. 4

      Review

      Against bar.

      Affiliate & Social Shopping Manager 1 week

    5. 5

      Whatnot

      Three shows.

      Affiliate & Social Shopping Manager 1 month

    6. 6

      Decide

      Go or stop.

      Chief Marketing Officer 1 day

    First result
    1 quarter
    Cost
    Talent fees
    Owner
    Affiliate & Social Shopping Manager

    Smallest test

    Run one LIVE session.

    Why it works

    Run six LIVE sessions on TikTok Shop with athletes and a host, set a go threshold (sales per hour, new customers), then trial three Whatnot shows against the same bar.

    Live formats convert well for routines and demos, and a fixed bar stops endless pilots.

    Risks and how to handle them

    • Low live audience

      Promote to email subscribers first.

    Evidence

    • HiringAffiliate & Social Shopping Manager (remote, posted October 14, 2026): runs affiliates "across Amazon, DTC, and creator storefronts" (Levanta, Impact, Superfiliate), will "help us scale TikTok Shop as we increase our investment there" and "test what's next on emerging platforms like Whatnot"; "TikTok Shop and social shopping are among Onnit's biggest growth opportunities"; grows Amazon via "Amazon Creator Connections" and the "Brand Referral Bonus program"; must keep creator content within "supplement claims requirements" and "FTC disclosure rules".Source
    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
  • 11

    The Innovation Manager will write a science brief for every launch: approved claims, the evidence behind them and a plain-language story. Onnit already has 49 ingredient pages, and rivals such as Thorne lead with "clinically backed".

    High impactMedium effort First result in 2 quarters Senior Innovation Manager

    First action

    Pick the five ingredients in Alpha BRAIN.

    How to measure it

    Ingredient-to-product clicks

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Pick ingredients

      Alpha BRAIN first.

      Senior Innovation Manager 1 day

    2. 2

      Draft

      From science briefs.

      Senior Innovation Manager 2 weeks

    3. 3

      Regulatory review

      Claims and substantiation.

      Regulatory 2 weeks

    4. 4

      Publish

      Ingredient pages.

      Ecommerce Manager 1 week

    5. 5

      Link

      Products using them.

      Ecommerce Manager 1 day

    6. 6

      Repeat

      Each launch.

      Senior Innovation Manager ongoing

    First result
    2 quarters
    Cost
    Review time
    Owner
    Senior Innovation Manager

    Smallest test

    Publish one ingredient page update.

    Why it works

    Add the approved, legally reviewed parts of each brief to the matching ingredient pages: dose, form, the studies cited and plain-language wording, linking to the products that use them.

    Transparent evidence builds trust with skeptical buyers and gives AI assistants and search engines specific pages to cite.

    Risks and how to handle them

    • Claims risk

      Regulatory approves every line.

    Evidence

    • HiringSenior Innovation Manager (remote, posted October 21, 2026): "ONNIT is doubling its launch cadence in 2027 and expanding into new categories"; core need states "cognition and focus, energy, sleep and stress, recovery", adjacent "gut health, hormonal health, longevity"; new formats "from gummies, chews, and stick packs to ready-to-drink and functional foods"; "Create a science brief for every launch covering approved claims, the evidence behind them, and a plain-language story"; plan around "retail sell-in windows". Onnit is part of Unilever's Wellbeing Collective.Source
    • Your websiteSitemap pages: an affiliate program, TikTok Shop affiliate terms, community discounts (Military/First Responder), wholesale, a store locator, a quiz ("take-the-quiz", "quiz-results"), paid landing pages such as "morning-vs-night-protocol" and "black-label-sales-landing-page", and 49 ingredient pages including near-duplicates (l-theanine and l-theanine-ab; caffeine, caffeine-anhydrous and low-dose-caffeine). No customer referral page is listed.Source
    • Competitor researchRivals' own homepages: Momentous, "a human performance company"; Thorne, "Clinically Backed Supplements & Daily Essentials"; Qualia by Neurohacker, formulas "for longevity, memory, sleep" with a "100-day guarantee"; Thesis, "nootropic supplements".Source
  • 12

    The Content Director's scope includes packaging, "the side of a tub". Onnit sells through retail and Amazon too, where buyers never see onnit.com.

    Medium impactMedium effort First result in 2 quarters Senior Content Director

    First action

    Design a QR landing page for one product.

    How to measure it

    Scan-to-subscription rate

    Now
    –
    Target
    5%
    By
    2 quarters

    Steps

    1. 1

      Landing page

      How-to and offer.

      Senior Content Director 2 weeks

    2. 2

      Packaging change

      Next print run.

      Senior Innovation Manager 1 quarter

    3. 3

      Tracking

      Scans by channel.

      Ecommerce Manager 1 week

    4. 4

      Offer

      First subscription order.

      Retention & Lifecycle Marketing Manager 1 week

    5. 5

      Flow

      Welcome for scanners.

      Retention & Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Scans and subscriptions.

      Retention & Lifecycle Marketing Manager monthly

    First result
    2 quarters
    Cost
    Packaging change cost
    Owner
    Senior Content Director

    Smallest test

    Add a QR sticker to one shipment batch.

    Why it works

    Add a QR code to tubs and boxes that opens a short how-to video, the product's approved usage, and a Subscribe & Save offer with a first-order code; track scans by channel.

    Packaging reaches every buyer, including retail and Amazon customers who are otherwise unknown to Onnit.

    Risks and how to handle them

    • Retail partner concerns

      Keep the offer brand-level, not price-led.

    Evidence

    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
    • Your websiteSitemap pages: an affiliate program, TikTok Shop affiliate terms, community discounts (Military/First Responder), wholesale, a store locator, a quiz ("take-the-quiz", "quiz-results"), paid landing pages such as "morning-vs-night-protocol" and "black-label-sales-landing-page", and 49 ingredient pages including near-duplicates (l-theanine and l-theanine-ab; caffeine, caffeine-anhydrous and low-dose-caffeine). No customer referral page is listed.Source
  • 13

    Onnit has affiliate and TikTok affiliate programs and community discounts for military and first responders, but no customer referral page in its sitemap. Loyal customers are the most credible advocates.

    Medium impactMedium effort First result in 1 quarter Retention & Lifecycle Marketi…

    First action

    Pick a referral app compatible with the subscription app.

    How to measure it

    Referred orders

    Now
    –
    Target
    5% of new customers
    By
    2 quarters

    Steps

    1. 1

      Pick app

      Compatible with subscriptions.

      Ecommerce Manager 1 week

    2. 2

      Set reward

      Credit and discount.

      Commercial Finance Manager 1 week

    3. 3

      Launch

      Dashboard and flows.

      Retention & Lifecycle Marketing Manager 2 weeks

    4. 4

      Promote

      Email and SMS.

      Retention & Lifecycle Marketing Manager ongoing

    5. 5

      Fraud checks

      Limits.

      Ecommerce Manager ongoing

    6. 6

      Measure

      Referred retention.

      Retention & Lifecycle Marketing Manager monthly

    First result
    1 quarter
    Cost
    Rewards
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Email 1,000 subscribers a share link.

    Why it works

    Give subscribers a share link that gives a friend a first-order discount and the subscriber a credit, promoted in the subscription dashboard and post-purchase flow.

    Referred customers buy with trust and tend to stay longer.

    Risks and how to handle them

    • Overlap with affiliates

      Keep referral for customers only.

    Evidence

    • Your websiteSitemap pages: an affiliate program, TikTok Shop affiliate terms, community discounts (Military/First Responder), wholesale, a store locator, a quiz ("take-the-quiz", "quiz-results"), paid landing pages such as "morning-vs-night-protocol" and "black-label-sales-landing-page", and 49 ingredient pages including near-duplicates (l-theanine and l-theanine-ab; caffeine, caffeine-anhydrous and low-dose-caffeine). No customer referral page is listed.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • Your websiteSubscription Program page: "select the option to Autoship & Save"; "Every subscription order receives a 15% discount off MSRP unless otherwise noted"; suggested frequencies are "determined from the size of the product selected and the amount of servings it contains". Product pages call the same offer "15% Subscribe & Save" and "Subscribe and Save"; the whey page shows no subscription option.Source
  • 14

    Onnit already invites AI shopping agents through agents.md and the Universal Commerce Protocol. Agents compare structured data: supply length, dosage, subscription options and guarantees.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Ask an agent three shopping questions.

    How to measure it

    Agent-referred orders

    Now
    –
    Target
    tracked monthly
    By
    2 quarters

    Steps

    1. 1

      Audit data

      All 32 products.

      Ecommerce Manager 1 week

    2. 2

      Fill gaps

      Metafields.

      Ecommerce Manager 1 week

    3. 3

      Test questions

      Agent shopping.

      Ecommerce Manager 1 week

    4. 4

      Fix

      Gaps found.

      Ecommerce Manager 1 week

    5. 5

      Track

      Agent sources.

      Ecommerce Manager monthly

    6. 6

      Review

      Quarterly.

      Ecommerce Manager quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Test three agent questions this week.

    Why it works

    Check that every product's data includes servings, supply days, dosage, subscription frequencies, the 30-day guarantee and HSA/FSA eligibility, and test common agent questions against the store.

    Being early to agent shopping only pays if the data answers the shopper's question.

    Risks and how to handle them

    • Fast-changing standards

      Review quarterly.

    Evidence

    • Your websiteonnit.com publishes /agents.md, inviting AI shopping agents to "browse products and shop at Onnit's online store" through Shopify's Shop skill and the Universal Commerce Protocol, plus an "agentic discovery" sitemap.Source
    • Your websiteCatalogue (products feed, October 23, 2026): 32 products from $14.99 to $413.85. 27 offer "Subscribe and Save" with deliveries every 15, 20, 30, 45, 60, 75 or 90 days. Five offer no subscription at all and are tagged "Not On Subscription" or have no plan: Grass Fed Whey Isolate Protein in Vanilla and Mexican Chocolate ($59.95 each, labelled "30 Servings, 30-day supply"), Krill Oil 60 ct ($29.95), MCT Oil 24 fl oz ($24.95) and Total Gut Health 60 ct ($23.99).Source
    • Your websiteAlpha BRAIN 60 ct page ($57.95): selectors for "Daily dosage" (1 or 2 capsules a day), "Size" (30 Count "15-day supply", 60 Count "30-day supply", 90 Count "45-day supply"), "Frequency" and quantity; "30-day money back guarantee"; "HSA/FSA eligible. Save on average of 30%." The homepage quotes co-founder Joe Rogan on Alpha BRAIN and promotes the new NMN + Creatine Melon Plum flavor.Source
  • 15

    Onnit has a quiz and a results page, and the lifecycle role builds segments by lifecycle stage. A quiz answer is the clearest statement of what a shopper wants.

    High impactMedium effort First result in 1 quarter Retention & Lifecycle Marketi…

    First action

    Check what the quiz sends to Klaviyo today.

    How to measure it

    Quiz-to-order rate

    Now
    –
    Target
    +20%
    By
    1 quarter

    Steps

    1. 1

      Audit

      Quiz data flow.

      Retention & Lifecycle Marketing Manager 1 day

    2. 2

      Map

      Results to products.

      Retention & Lifecycle Marketing Manager 2 days

    3. 3

      Build flows

      One per need state.

      Retention & Lifecycle Marketing Manager 2 weeks

    4. 4

      Claims review

      Copy.

      Regulatory 1 week

    5. 5

      Launch

      All quiz takers.

      Retention & Lifecycle Marketing Manager 1 day

    6. 6

      Measure

      Orders and subscriptions.

      Retention & Lifecycle Marketing Manager weekly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Build the focus flow first.

    Why it works

    Pass each quiz result to Klaviyo as a profile property, start a short flow for that need (focus, sleep and stress, training) with the recommended product and its subscription option, and measure against non-quiz visitors.

    Personalised follow-up from a stated need converts better than generic promotions.

    Risks and how to handle them

    • Too many flows

      Start with three need states.

    Evidence

    • Your websiteSitemap pages: an affiliate program, TikTok Shop affiliate terms, community discounts (Military/First Responder), wholesale, a store locator, a quiz ("take-the-quiz", "quiz-results"), paid landing pages such as "morning-vs-night-protocol" and "black-label-sales-landing-page", and 49 ingredient pages including near-duplicates (l-theanine and l-theanine-ab; caffeine, caffeine-anhydrous and low-dose-caffeine). No customer referral page is listed.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • HiringSenior Innovation Manager (remote, posted October 21, 2026): "ONNIT is doubling its launch cadence in 2027 and expanding into new categories"; core need states "cognition and focus, energy, sleep and stress, recovery", adjacent "gut health, hormonal health, longevity"; new formats "from gummies, chews, and stick packs to ready-to-drink and functional foods"; "Create a science brief for every launch covering approved claims, the evidence behind them, and a plain-language story"; plan around "retail sell-in windows". Onnit is part of Unilever's Wellbeing Collective.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Onnit plans to double its launch cadence in 2027 and enter new categories. Each launch needs early buyers and evidence of demand before retail sell-in.

    High impactHigh effort First result in 4 quarters Senior Innovation Manager

    First action

    Pick the next launch for a subscriber preview.

    How to measure it

    Subscriber share of launch sales

    Now
    –
    Target
    30%
    By
    4 quarters

    Steps

    1. 1

      Preview plan

      Per launch.

      Senior Innovation Manager 1 month

    2. 2

      Add-on tool

      Next-box samples.

      Ecommerce Manager 1 quarter

    3. 3

      Waitlists

      New categories.

      Retention & Lifecycle Marketing Manager 1 month

    4. 4

      Retail pack

      DTC data for sell-in.

      Senior Innovation Manager per launch

    5. 5

      Review

      Each launch.

      Senior Innovation Manager per launch

    6. 6

      Refine

      Quarterly.

      Chief Marketing Officer quarterly

    First result
    4 quarters
    Cost
    Samples and tooling
    Owner
    Senior Innovation Manager

    Smallest test

    Offer one launch as an add-on.

    Why it works

    Give subscribers early access and a sample add-on to their next box for each launch, run waitlists for new categories, and use the first 30 days of DTC data in retail sell-in.

    Subscribers are the cheapest launch audience, and early data strengthens retail pitches.

    Risks and how to handle them

    • Subscriber fatigue

      Opt-in only.

    Evidence

    • HiringSenior Innovation Manager (remote, posted October 21, 2026): "ONNIT is doubling its launch cadence in 2027 and expanding into new categories"; core need states "cognition and focus, energy, sleep and stress, recovery", adjacent "gut health, hormonal health, longevity"; new formats "from gummies, chews, and stick packs to ready-to-drink and functional foods"; "Create a science brief for every launch covering approved claims, the evidence behind them, and a plain-language story"; plan around "retail sell-in windows". Onnit is part of Unilever's Wellbeing Collective.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
    • Your websiteCatalogue (products feed, October 23, 2026): 32 products from $14.99 to $413.85. 27 offer "Subscribe and Save" with deliveries every 15, 20, 30, 45, 60, 75 or 90 days. Five offer no subscription at all and are tagged "Not On Subscription" or have no plan: Grass Fed Whey Isolate Protein in Vanilla and Mexican Chocolate ($59.95 each, labelled "30 Servings, 30-day supply"), Krill Oil 60 ct ($29.95), MCT Oil 24 fl oz ($24.95) and Total Gut Health 60 ct ($23.99).Source
  • 17

    Onnit's audience came for training (116 workout articles, a big YouTube channel) and the brand promise is "train the total human". A training program gives subscribers a weekly reason to engage.

    High impactHigh effort First result in 4 quarters Senior Content Director

    First action

    Turn the best workout articles into a first 4-week program.

    How to measure it

    Churn among program users

    Now
    –
    Target
    -20%
    By
    4 quarters

    Steps

    1. 1

      Design

      First 4 weeks.

      Senior Content Director 1 month

    2. 2

      Film

      Phone-first videos.

      Senior Content Director 1 month

    3. 3

      Deliver

      Email series.

      Retention & Lifecycle Marketing Manager 2 weeks

    4. 4

      Launch

      Subscribers.

      Retention & Lifecycle Marketing Manager 1 week

    5. 5

      Extend

      12 weeks.

      Senior Content Director 1 quarter

    6. 6

      Measure

      Churn vs non-users.

      Retention & Lifecycle Marketing Manager monthly

    First result
    4 quarters
    Cost
    Production time
    Owner
    Senior Content Director

    Smallest test

    Email a 4-week program to 1,000 subscribers.

    Why it works

    Build a free 12-week program series (strength, kettlebell, mobility) for subscribers, delivered by email and video, with progress check-ins tied to their supplement routine.

    Engagement with something useful lowers churn, and the program becomes a reason to subscribe.

    Risks and how to handle them

    • Low completion

      Short weekly sessions.

    Evidence

    • Your websiteThe Edge blog: 201 articles, newest update August 3, 2026; 116 of them are workout and exercise guides, many on kettlebells (for example "What Is the Best Kettlebell Weight to Start With?", "Kettlebell Swing", "How to Properly Rack a Kettlebell"), "vetted by the Onnit Advisory Board". The kettlebell weight article links only to general supplement collections and Alpha BRAIN; none of the 32 products on onnit.com is fitness equipment, and /collections/kettlebells returns 404.Source
    • Social profilesYouTube @onnitofficial: about 280,000 subscribers, 1,022 videos, 115 million views; Onnit is also on TikTok, Instagram, X and Facebook.Source
    • HiringSenior Content Director (remote, posted October 22, 2026, reporting to the CMO): "Onnit is reinvigorating our content strategy"; aims to make Onnit "the most watched, most shared, most recognizable brand in performance and wellness, without a Hollywood budget"; scope "Social, YouTube, Onnit.com, email/CRM creative, Amazon and retail content, packaging, and new formats (podcast, series)"; "phone-first shoots, rapid edits, reusable templates, and one idea cut into many pieces"; names "a product line people swear by, from Alpha BRAIN to our kettlebells and steel maces".Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source
  • 18

    Onnit offers a 30-day money back guarantee; Qualia advertises a 100-day guarantee. Daily supplements often need time before a customer decides.

    Medium impactHigh effort First result in 2 quarters Chief Marketing Officer

    First action

    Model refund cost with finance.

    How to measure it

    First-subscription conversion

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Model cost

      Refund scenarios.

      Commercial Finance Manager 2 weeks

    2. 2

      Terms

      Legal review.

      Legal 2 weeks

    3. 3

      Test

      Share of traffic.

      Ecommerce Manager 1 quarter

    4. 4

      Track

      Refunds and retention.

      Commercial Finance Manager monthly

    5. 5

      Decide

      Roll out or stop.

      Chief Marketing Officer 1 day

    6. 6

      Communicate

      Pages and emails.

      Retention & Lifecycle Marketing Manager 2 weeks

    First result
    2 quarters
    Cost
    Refund cost
    Owner
    Chief Marketing Officer

    Smallest test

    Test on Alpha BRAIN first subscriptions.

    Why it works

    Test a 90-day guarantee for first subscription orders only, with clear terms, and measure conversion, refunds and 6-month retention against the 30-day control.

    Lower risk lifts trial, and limiting it to subscriptions protects margin.

    Risks and how to handle them

    • Abuse

      One guarantee per customer.

    Evidence

    • Your websiteAlpha BRAIN 60 ct page ($57.95): selectors for "Daily dosage" (1 or 2 capsules a day), "Size" (30 Count "15-day supply", 60 Count "30-day supply", 90 Count "45-day supply"), "Frequency" and quantity; "30-day money back guarantee"; "HSA/FSA eligible. Save on average of 30%." The homepage quotes co-founder Joe Rogan on Alpha BRAIN and promotes the new NMN + Creatine Melon Plum flavor.Source
    • Competitor researchRivals' own homepages: Momentous, "a human performance company"; Thorne, "Clinically Backed Supplements & Daily Essentials"; Qualia by Neurohacker, formulas "for longevity, memory, sleep" with a "100-day guarantee"; Thesis, "nootropic supplements".Source
    • HiringCommercial Finance Manager (Austin, posted September 24, 2026): will "define and measure ROI and build financial models in key investment areas such as eCom promotions, innovations, and performance marketing" and find "audience growth levers and opportunities to improve customer value".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 19

    Onnit has separate pages for l-theanine and l-theanine-ab, and three caffeine pages (caffeine, caffeine-anhydrous, low-dose-caffeine). Near-duplicates split search signals.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    List the duplicate sets.

    How to measure it

    Ingredient page visits

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      List

      Duplicate sets.

      Ecommerce Manager 1 day

    2. 2

      Merge

      Content.

      Senior Innovation Manager 1 week

    3. 3

      Review

      Claims.

      Regulatory 1 week

    4. 4

      Redirect

      Old URLs.

      Ecommerce Manager 1 day

    5. 5

      Link

      Products.

      Ecommerce Manager 1 day

    6. 6

      Measure

      Search Console.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Merge the l-theanine pages first.

    Why it works

    Merge each set into one page with sections per form, redirect the others, and link the products that use each form.

    One strong page per ingredient ranks better and is easier to keep accurate.

    Risks and how to handle them

    • Lost rankings

      Redirect to the closest section.

    Evidence

    • Your websiteSitemap pages: an affiliate program, TikTok Shop affiliate terms, community discounts (Military/First Responder), wholesale, a store locator, a quiz ("take-the-quiz", "quiz-results"), paid landing pages such as "morning-vs-night-protocol" and "black-label-sales-landing-page", and 49 ingredient pages including near-duplicates (l-theanine and l-theanine-ab; caffeine, caffeine-anhydrous and low-dose-caffeine). No customer referral page is listed.Source
  • 20

    Onnit accepts HSA/FSA through Truemed and says qualified customers save an average of 30%. Many accounts have year-end or plan-year deadlines.

    Medium impactLow effort First result in 1 quarter Retention & Lifecycle Marketi…

    First action

    Count HSA/FSA orders last year.

    How to measure it

    Reminder orders

    Now
    –
    Target
    1,000
    By
    2 quarters

    Steps

    1. 1

      Tag

      HSA/FSA payers.

      Retention & Lifecycle Marketing Manager 1 week

    2. 2

      Eligible list

      Products.

      Ecommerce Manager 1 week

    3. 3

      Flow

      Deadline reminders.

      Retention & Lifecycle Marketing Manager 2 weeks

    4. 4

      Filter

      Shop page.

      Ecommerce Manager 1 week

    5. 5

      Legal review

      Wording.

      Legal 1 week

    6. 6

      Measure

      Orders.

      Retention & Lifecycle Marketing Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Retention & Lifecycle Marketing Manager

    Smallest test

    Send one reminder to past HSA/FSA buyers.

    Why it works

    Tag customers who paid with HSA/FSA, send a reminder before common plan deadlines with eligible products and subscription options, and add an HSA/FSA filter to the shop.

    A reminder about money customers would otherwise lose is welcome and drives orders.

    Risks and how to handle them

    • Eligibility questions

      Link to Truemed's own guidance.

    Evidence

    • Your websiteAlpha BRAIN 60 ct page ($57.95): selectors for "Daily dosage" (1 or 2 capsules a day), "Size" (30 Count "15-day supply", 60 Count "30-day supply", 90 Count "45-day supply"), "Frequency" and quantity; "30-day money back guarantee"; "HSA/FSA eligible. Save on average of 30%." The homepage quotes co-founder Joe Rogan on Alpha BRAIN and promotes the new NMN + Creatine Melon Plum flavor.Source
    • HiringRetention & Lifecycle Marketing Manager (remote, posted October 14, 2026): owns "email, SMS, and customer retention, with a particular focus on subscription growth and churn reduction" in Klaviyo; journeys "such as welcome, post-purchase, replenishment, subscription onboarding, cancellation prevention, and winback"; "convert one-time purchasers into subscribers"; "Analyze subscription churn, cancellation patterns"; reports on "cohort retention, repeat purchase, customer lifetime value (LTV), subscription conversion, and churn".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

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Website review of onnit.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Onnit did not commission, review or endorse it, and Programmable is not affiliated with Onnit. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Onnit runs its business.

Something wrong, or do you represent Onnit? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Subscriptions for the five staples, one subscription name, workout-article modules, replenishment timing, NMN + Creatine seeding and frequency pre-selection; merge ingredient pages.

  2. Days 31 to 6010 ideas

    Cancellation saves, Amazon creators, shoppable shorts, LIVE tests, science briefs, QR packaging, referrals, agent-ready data and quiz flows; HSA/FSA reminders.

  3. Days 61 to 903 ideas

    Commit to subscriber-first launches, a training program for subscribers and a longer first-subscription guarantee.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value alpha BRAIN as a daily ritual. The most cited problem: choosing dosage, size and frequency.

  • A brand rooted in training and performance
  • Reordering staples by hand
  • In their words: “total human”

Market

Competitive landscape

4 competitors compared: Momentous, Thorne, Qualia (Neurohacker) and Thesis.

  • Gap to exploit: Training and supplements in one routine
  • Momentous: Less nootropic focus
  • Thorne: Less community-led

Hiring signals

Onnit is rebuilding growth around subscribers, creators and content.

  • Retention & Lifecycle Marketing Manager: Subscription growth and churn reduction. Ideas 1, 4, 7.
  • Affiliate & Social Shopping Manager: TikTok Shop, Amazon creators, Whatnot tests. Ideas 5, 8, 10.
  • Senior Content Director: Reinvigorated content across every channel. Ideas 3, 9, 12, 17.

From the team that wrote this playbook

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