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  • The brief
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  • This week · 6
  • This quarter · 9
  • Big bets · 3
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Generated Oct 26, 2026
  1. Programmable
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growth playbook · Oct 26, 2026

opslevel.com (opens in a new tab)

OpsLevel growth playbook

Diagnosis

OpsLevel has moved its homepage from "internal developer portal" to "The Agentic Delivery Engine", just as Port and Cortex have moved to "AI software factory" too. It is hiring a Marketing Lead to own messaging, comparisons, the funnel and AEO, and a Product Engineer who works inside OpsLevel's own agent pipeline.

The rest of the site has not caught up: the comparison pages still compare catalogs, the title tag and pricing FAQ still say developer portal, pricing omits the agent products, there are no agent-era case studies or integration pages, and partner sections are empty.

This playbook rebuilds the comparisons and pricing around the software factory first, then adds proof, a self-assessment, a pilot offer, an agent-ready view for existing customers and a category guide, with open-source templates and a benchmark as bigger bets.

Growth Score

7/10

Biggest Opportunity

Win the "software factory" comparison now, while all three vendors are redefining it, with pages, proof and a pilot built around OpsLevel's "engine, not a kit" argument.

Biggest Risk

Port and Cortex are claiming the same category with larger marketing teams, and OpsLevel's marketing is one new hire; mixed old and new messaging on its own pages makes it easier for buyers to see the rivals as the leaders.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Rewrite the Port and Cortex comparison pages for the "software factory" race they now describe

    List the five questions prospects asked about Port and Cortex on the last ten sales calls.

    High impact First result in 1 month
  2. 2

    Finish the rename where buyers look first: the title tag, the pricing FAQ and the closing banner

    Rewrite the homepage title tag today.

    High impact First result in 2 weeks
  3. 3

    Put the Software Factory, the Maintenance Agent and the MCP context layer on the pricing page

    Agree with the CEO how agent features map to plans.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 9Fill-ins · 5Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    OpsLevel's homepage now says "Others give you a platform to build a factory. OpsLevel is the engine that runs one." Port's homepage says "Build your own AI Software Factory" and Cortex calls itself "Mission control for the AI software factory". Yet OpsLevel's vs Port and vs Cortex pages still compare service catalogs, scorecards and SSO, and open with "the most efficient way to build your service catalog and developer portal". A buyer comparing the three on the new category finds no answer on OpsLevel's own pages, and the new Marketing Lead is hired to own "why we win against the alternatives" and the comparisons sales uses.

    High impactLow effort First result in 1 month Marketing Lead

    First action

    List the five questions prospects asked about Port and Cortex on the last ten sales calls.

    How to measure it

    Comparison-page demo requests

    Now
    –
    Target
    2x
    By
    90 days

    Steps

    1. 1

      Collect objections

      Ten recent calls where Port or Cortex came up.

      Account Executive 2 days

    2. 2

      Check the rivals

      Their current software factory pages and pricing.

      Marketing Lead 1 day

    3. 3

      Draft the new frame

      Context, guardrails, workflows, time to first shipped PR.

      Marketing Lead 2 days

    4. 4

      Add proof

      One customer quote or number per section.

      Marketing Lead 2 days

    5. 5

      Technical review

      Accuracy of every claim.

      CTO & Co-Founder 1 day

    6. 6

      Publish

      With meta descriptions and an updated date.

      Marketing Lead 1 day

    7. 7

      Measure

      Demo requests and assisted pipeline per page in HubSpot.

      Marketing Lead weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Rewrite the vs Port page first and compare its demo rate for 30 days.

    Why it works

    Rebuild both pages around the software factory buyer's questions: what context agents get (catalog and MCP), which work runs no-touch vs reviewed (the Bronze/Silver/Gold levels and guardrails), what ships out of the box (Maintenance Agent, merge-ready PRs across the fleet) and time to first shipped PR. Keep the catalog table lower on the page, add a "build vs run" section that uses the homepage line, add meta descriptions, and date each page.

    Comparison pages are where late-stage buyers and AI assistants decide between named vendors. Matching the rivals' new framing, and answering it with OpsLevel's own "engine, not a kit" argument, turns the rename into pipeline.

    Ready to use

    Copyvs Port page outline

    1. One-line answer: Port gives you a kit to build a software factory; OpsLevel runs one
    2. Context: catalog + MCP context layer for agents
    3. Guardrails: Bronze/Silver/Gold, no-touch vs reviewed work
    4. Workflows out of the box: Maintenance Agent, merge-ready PRs
    5. Time to first shipped PR
    6. Catalog and scorecards (the existing table)
    7. What Port does well
    8. Switch offer and pilot

    Risks and how to handle them

    • Claims about rivals go stale

      Date each page and review it monthly while the category moves.

    • Looks like attack copy

      Credit what each rival does well, as engineers expect.

    Evidence

    • Your websiteComparison pages: OpsLevel vs Port, vs Cortex, vs Atlassian Compass and vs Backstage. The Port page says "OpsLevel is the most efficient way to build your service catalog and developer portal" and compares catalog ingestion, scorecards, checks, campaigns, self-serve actions, SSO and SCIM; it has no rows for agents, MCP context, agentic workflows or the Software Factory, and no meta description. Backstage has two separate comparison URLs (/opslevel-vs-spotify-backstage and /spotify-backstage-vs-opslevel) plus resource articles "OpsLevel vs Backstage: What's the best internal developer portal".Source
    • Competitor researchRivals' own homepages: Port, "Agentic SDLC Platform: Build Your AI Software Factory" (H1 "Build your own AI Software Factory"); Cortex, "Mission control for the AI software factory", an "Engineering Operations Platform"; Atlassian Compass, "the internal developer platform from Atlassian"; Backstage, the open-source portal framework.Source
    • Your websiteHomepage (October 23, 2026): H1 "The Agentic Delivery Engine"; meta and social description "OpsLevel is the engine that runs your software factory"; "Others give you a platform to build a factory. OpsLevel is the engine that runs one." But the page title, which search results show, is still "OpsLevel | Internal Developer Portal for High-Performing Teams", the closing banner says "Engineering is hard work. Your developer portal doesn't need to be.", and the footer reads "© 2024 J/K Labs Inc." Proof shown: "21 Days to full rollout", "98% Team adoption".Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
  • 02

    The homepage H1 and description say "The Agentic Delivery Engine", but the page title that search results show still says "Internal Developer Portal for High-Performing Teams", the pricing FAQ says "OpsLevel is an internal developer portal", the closing banner talks about "your developer portal" and the footer says "© 2024". The Marketing Lead is asked to keep messaging "consistent from the homepage through to the sales pitch".

    High impactLow effort First result in 2 weeks Marketing Lead

    First action

    Rewrite the homepage title tag today.

    How to measure it

    Homepage search click-through

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      List old phrases

      Search the site for "internal developer portal" and "IDP".

      Marketing Lead 2 hours

    2. 2

      Rewrite titles

      Homepage, pricing, use cases.

      Marketing Lead 2 hours

    3. 3

      Rewrite FAQ

      What is OpsLevel?

      Marketing Lead 1 hour

    4. 4

      Fix banner and footer

      Closing banner and copyright year.

      Marketing Lead 1 hour

    5. 5

      Add descriptions

      Pages without meta descriptions.

      Marketing Lead 1 day

    6. 6

      Check results

      Search Console click-through by query.

      Marketing Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing Lead

    Smallest test

    Change the title and footer this week.

    Why it works

    Change the homepage title to the new positioning (keeping "developer portal" as a secondary phrase for existing searches), rewrite the pricing FAQ answer, the closing banner and the partners copy, update the footer year, and add meta descriptions to pricing, comparison and use-case pages.

    Search snippets and AI answers quote titles and FAQs; mixed signals make OpsLevel look like it is still the old category.

    Risks and how to handle them

    • Losing "developer portal" searches

      Keep the phrase in a subtitle and on the catalog pages.

    Evidence

    • Your websiteHomepage (October 23, 2026): H1 "The Agentic Delivery Engine"; meta and social description "OpsLevel is the engine that runs your software factory"; "Others give you a platform to build a factory. OpsLevel is the engine that runs one." But the page title, which search results show, is still "OpsLevel | Internal Developer Portal for High-Performing Teams", the closing banner says "Engineering is hard work. Your developer portal doesn't need to be.", and the footer reads "© 2024 J/K Labs Inc." Proof shown: "21 Days to full rollout", "98% Team adoption".Source
    • Your websitePricing page: Standard ("Up to 50" users) and Enterprise ("Unlimited"), both "Get pricing". The feature table lists catalog, AI-generated descriptions, campaigns, scorecards, rubric, checks, self-service actions, Slack/Teams, SSO and on-prem; it has no rows for the Software Factory, the Maintenance Agent or the Context Layer (MCP). The FAQ answers "What is OpsLevel?" with "OpsLevel is an internal developer portal". No meta description.Source
    • Your websitePartners page: AWS is the only cloud partner listed; the "Technology Partners" and "Channel Partners" sections both show "No current partnerships found", under copy that still describes access to "our IDP".Source
    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
  • 03

    The pricing table lists catalog, scorecards, checks and SSO for Standard and Enterprise, but none of the products the homepage now leads with: the Software Factory, the Maintenance Agent and the Context Layer (MCP). A buyer who arrives from the homepage cannot tell which plan includes them.

    High impactLow effort First result in 1 month Marketing Lead

    First action

    Agree with the CEO how agent features map to plans.

    How to measure it

    Pricing-to-demo conversion

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      Decide packaging

      Plans and add-ons.

      CEO & Co-Founder 2 days

    2. 2

      Write rows

      Software Factory, Maintenance Agent, MCP.

      Marketing Lead 1 day

    3. 3

      Add FAQ

      How agent work is priced.

      Marketing Lead 1 day

    4. 4

      Publish

      Pricing page update.

      Marketing Lead 1 day

    5. 5

      Brief sales

      Same wording on calls.

      Account Executive 1 hour

    6. 6

      Measure

      Pricing page conversion.

      Marketing Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing Lead

    Smallest test

    Add one line for the Maintenance Agent this week.

    Why it works

    Add a section for agentic delivery to both plans (or a clear add-on line), say what is included (workflows, number of agent runs, guardrails), and add a FAQ on how agent work is priced. Link the Software Factory page to the right plan.

    Buyers check pricing to confirm what they saw on the homepage; a gap there stalls deals.

    Risks and how to handle them

    • Packaging not settled

      Show "included in Enterprise, ask us" until it is.

    Evidence

    • Your websitePricing page: Standard ("Up to 50" users) and Enterprise ("Unlimited"), both "Get pricing". The feature table lists catalog, AI-generated descriptions, campaigns, scorecards, rubric, checks, self-service actions, Slack/Teams, SSO and on-prem; it has no rows for the Software Factory, the Maintenance Agent or the Context Layer (MCP). The FAQ answers "What is OpsLevel?" with "OpsLevel is an internal developer portal". No meta description.Source
    • Your websiteHomepage (October 23, 2026): H1 "The Agentic Delivery Engine"; meta and social description "OpsLevel is the engine that runs your software factory"; "Others give you a platform to build a factory. OpsLevel is the engine that runs one." But the page title, which search results show, is still "OpsLevel | Internal Developer Portal for High-Performing Teams", the closing banner says "Engineering is hard work. Your developer portal doesn't need to be.", and the footer reads "© 2024 J/K Labs Inc." Proof shown: "21 Days to full rollout", "98% Team adoption".Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
  • 04

    OpsLevel has two Backstage comparison pages (/opslevel-vs-spotify-backstage and /spotify-backstage-vs-opslevel) plus resource articles on the same question. They compete with each other for the same searches, and Backstage is the alternative many teams start from.

    Medium impactLow effort First result in 1 month Marketing Lead

    First action

    Check Search Console for which Backstage URL earns more clicks.

    How to measure it

    Clicks to the Backstage page

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Compare URLs

      Clicks, links and rankings.

      Marketing Lead 1 day

    2. 2

      Merge content

      Best sections from each.

      Marketing Lead 1 day

    3. 3

      Redirect

      301 the weaker URL.

      Marketing Lead 1 hour

    4. 4

      Link articles

      Resource posts to the main page.

      Marketing Lead 2 hours

    5. 5

      Add agents section

      Backstage plus coding agents.

      Marketing Lead 1 day

    6. 6

      Measure

      Rankings and demos.

      Marketing Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing Lead

    Smallest test

    Redirect one URL this week.

    Why it works

    Pick the stronger URL, merge the best content into it, 301 the other, and link the resource articles to it. Add a "Backstage plus agents" section on how OpsLevel adds context and guardrails for coding agents.

    One strong page ranks better than two weak ones, and Backstage users are a large pool of switchers.

    Risks and how to handle them

    • Temporary ranking dip

      Redirect to the closest match and keep the content.

    Evidence

    • Your websiteComparison pages: OpsLevel vs Port, vs Cortex, vs Atlassian Compass and vs Backstage. The Port page says "OpsLevel is the most efficient way to build your service catalog and developer portal" and compares catalog ingestion, scorecards, checks, campaigns, self-serve actions, SSO and SCIM; it has no rows for agents, MCP context, agentic workflows or the Software Factory, and no meta description. Backstage has two separate comparison URLs (/opslevel-vs-spotify-backstage and /spotify-backstage-vs-opslevel) plus resource articles "OpsLevel vs Backstage: What's the best internal developer portal".Source
    • Your website"Switch" page: "Leading engineering teams are switching to OpsLevel", "most customers are fully rolled out in 30 days", with "Request a trial" and "Book a call"; testimonials include an SVP of Engineering: "We've tried spreadsheets, Backstage, custom-built scorecard software, etc. None of them did everything we wanted".Source
    • GitHubgithub.com/OpsLevel: 49 public repositories, 58 stars in total; the top repo is "backstage-plugin" ("OpsLevel's Service Maturity plugin for Backstage", 17 stars, last pushed February 2026); the Terraform provider was pushed October 21, 2026; "community-integrations" collects Checks and Actions. The npm Backstage maturity packages get about 3 downloads a week.Source
  • 05

    OpsLevel has 63 integration pages, none updated since September 2025, and none for Linear or for coding agents, even though the homepage animates Linear issues moving through guardrails and the Product Engineer post says the team routes work "from Linear to agents" and uses several coding agents every day.

    High impactMedium effort First result in 1 month Marketing Lead

    First action

    List the agents and trackers customers already connect.

    How to measure it

    Demos from new integration pages

    Now
    –
    Target
    15 a month
    By
    90 days

    Steps

    1. 1

      List supported tools

      From product usage.

      Product Engineer 2 days

    2. 2

      Template

      One page format.

      Marketing Lead 1 day

    3. 3

      Record demos

      60 seconds each.

      Product Engineer 1 week

    4. 4

      Write pages

      Context and guardrails per tool.

      Marketing Lead 1 week

    5. 5

      Hub page

      All agent integrations.

      Marketing Lead 2 days

    6. 6

      Measure

      Traffic and demos.

      Marketing Lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Publish the Linear page first.

    Why it works

    Publish integration pages for Linear and for each coding agent OpsLevel supports today, each with a 60-second demo, what context the agent gets over MCP and which guardrails apply. Add a combined "agents" hub page.

    Integration searches are high intent, and these pages show OpsLevel works with the tools buyers already pay for.

    Risks and how to handle them

    • Tools change fast

      Review the pages every quarter.

    Evidence

    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
    • HiringProduct Engineer (remote Canada, posted September 28, 2026): "Everyone here routes work through coding agents"; the team is building "the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working"; "Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs"; coding agents named as "Claude Code, Cursor, Codex and more"; builds "public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation".Source
    • Your websiteHomepage (October 23, 2026): H1 "The Agentic Delivery Engine"; meta and social description "OpsLevel is the engine that runs your software factory"; "Others give you a platform to build a factory. OpsLevel is the engine that runs one." But the page title, which search results show, is still "OpsLevel | Internal Developer Portal for High-Performing Teams", the closing banner says "Engineering is hard work. Your developer portal doesn't need to be.", and the footer reads "© 2024 J/K Labs Inc." Proof shown: "21 Days to full rollout", "98% Team adoption".Source
  • 06

    The Software Factory page shows readiness levels (Bronze, Silver, Gold) and which work can be "no-touch", and OpsLevel already offers an "AI Development Maturity Tracker" spreadsheet. Engineering buyers who dislike being marketed to will answer questions about their own setup.

    High impactMedium effort First result in 1 month Marketing Lead

    First action

    Write the ten questions from the readiness levels.

    How to measure it

    Assessment-to-demo rate

    Now
    –
    Target
    10%
    By
    90 days

    Steps

    1. 1

      Write questions

      Ten, mapped to levels.

      Marketing Lead 2 days

    2. 2

      Technical check

      Scoring logic.

      CTO & Co-Founder 1 day

    3. 3

      Build

      Webflow form with HubSpot.

      Marketing Lead 1 week

    4. 4

      Result page

      Level, first workflow, plan.

      Marketing Lead 3 days

    5. 5

      Promote

      Blog, LinkedIn and Reddit tests.

      Marketing Lead ongoing

    6. 6

      Measure

      Completions and demos.

      Marketing Lead weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Publish the questions as a blog checklist first.

    Why it works

    Build a 10-question web assessment (ownership coverage, standards, CI checks, agent use) that returns a readiness level, the first work type to automate and a sample plan. Offer a call to review the result. Gate the full report, not the score.

    A useful diagnostic is marketing engineers accept, and the answers qualify the lead.

    Risks and how to handle them

    • Low completions

      Keep it under three minutes.

    Evidence

    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source

This quarter 9

The core plays for the next three months.

  • 07

    All nine case studies are about catalogs, ownership and standards, and the newest is from January 2026. OpsLevel just hosted engineering leaders from Keller Williams, Zapier and TrueLayer on AI agents and keeping hundreds of repos current. Those conversations are the raw material for software factory proof.

    High impactMedium effort First result in 1 quarter Marketing Lead

    First action

    Ask the roundtable guests for one number each.

    How to measure it

    Case-study-assisted demos

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Ask guests

      Permission and one number.

      Marketing Lead 1 week

    2. 2

      Interview

      30 minutes each.

      Marketing Lead 2 weeks

    3. 3

      Write

      Short, number-first stories.

      Marketing Lead 2 weeks

    4. 4

      Approve

      Customer sign-off.

      Customer Success Manager 2 weeks

    5. 5

      Publish

      Linked from key pages.

      Marketing Lead 1 week

    6. 6

      Use in sales

      Follow-up emails.

      Account Executive ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Publish one roundtable highlight clip with a number this month.

    Why it works

    Write two or three short case studies on agent work: repos updated by the Maintenance Agent, CVE patches shipped, review time saved. Lead with one number, quote the engineer, and link them from the homepage, the comparison pages and the Software Factory page.

    Buyers of a new category want proof from peers that it works on real codebases.

    Risks and how to handle them

    • Approvals take time

      Start with an anonymized number and add the name later.

    Evidence

    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
  • 08

    The Marketing Lead is asked to own SEO and AEO so OpsLevel gets cited when a buyer asks an AI assistant about the category. Port, Cortex and OpsLevel all now use "software factory", so the definition is up for grabs.

    High impactMedium effort First result in 1 quarter Marketing Lead

    First action

    List the 20 questions buyers ask about software factories.

    How to measure it

    Category questions where OpsLevel is cited

    Now
    –
    Target
    10 of 20
    By
    2 quarters

    Steps

    1. 1

      Pick questions

      20 category questions.

      Marketing Lead 2 days

    2. 2

      Baseline

      Who is cited today.

      Marketing Lead 1 day

    3. 3

      Write the guide

      Definition, levels, measurement.

      Marketing Lead 3 weeks

    4. 4

      Technical review

      Accuracy.

      CTO & Co-Founder 1 week

    5. 5

      Publish and link

      From product pages.

      Marketing Lead 1 week

    6. 6

      Track

      Monthly citation checks.

      Marketing Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Publish the definition and FAQ block first.

    Why it works

    Publish a definitive guide: what a software factory is, the readiness levels, which work to automate first, how guardrails work, and how to measure it. Add an FAQ block, a glossary and a comparison table. Track citations in AI answers for 20 category questions each month.

    The source that defines a category gets quoted and linked by everyone else writing about it.

    Risks and how to handle them

    • Rivals publish similar guides

      Add original data and examples from OpsLevel's own use.

    Evidence

    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
    • Competitor researchRivals' own homepages: Port, "Agentic SDLC Platform: Build Your AI Software Factory" (H1 "Build your own AI Software Factory"); Cortex, "Mission control for the AI software factory", an "Engineering Operations Platform"; Atlassian Compass, "the internal developer platform from Atlassian"; Backstage, the open-source portal framework.Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
  • 09

    The Software Factory page ends with "Start with one type of work", OpsLevel already has pilot terms, and the Switch page promises rollout in days. A trial of a whole platform is hard for a busy team; a pilot with one outcome is easy to approve.

    High impactMedium effort First result in 1 quarter Account Executive

    First action

    Define the pilot scope and success criteria with the CTO.

    How to measure it

    Pilots converted

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      Define scope

      Task, services, success criteria.

      CTO & Co-Founder 1 week

    2. 2

      Write the offer

      Page and email copy.

      Marketing Lead 1 week

    3. 3

      Run pilots

      Hands-on support.

      Customer Success Manager ongoing

    4. 4

      Readout

      PRs merged and time saved.

      Account Executive per pilot

    5. 5

      Collect quotes

      From successful pilots.

      Marketing Lead ongoing

    6. 6

      Measure

      Conversion and cycle time.

      Account Executive monthly

    First result
    1 quarter
    Cost
    Support time per pilot
    Owner
    Account Executive

    Smallest test

    Offer the pilot to five open opportunities.

    Why it works

    Package a 14-day pilot: connect repos, pick one maintenance task (a CVE patch or dependency upgrade), and ship merge-ready PRs across a set number of services, with a readout of PRs merged and hours saved. Make it the main call to action on the Software Factory and comparison pages.

    A visible result on the buyer's own code is the strongest proof, and it ends with a clear yes or no.

    Risks and how to handle them

    • Pilot work overloads the team

      Cap pilots running at once.

    Evidence

    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
    • Your website"Switch" page: "Leading engineering teams are switching to OpsLevel", "most customers are fully rolled out in 30 days", with "Request a trial" and "Book a call"; testimonials include an SVP of Engineering: "We've tried spreadsheets, Backstage, custom-built scorecard software, etc. None of them did everything we wanted".Source
  • 10

    The Marketing Lead role calls for paid ads on "Google, LinkedIn, or Reddit" and weekly experiments. Engineers ignore generic ads, but they respond to specific, useful content.

    Medium impactMedium effort First result in 1 month Marketing Lead

    First action

    Set the budget and the first four tests.

    How to measure it

    Paid cost per qualified demo

    Now
    –
    Target
    -30%
    By
    2 quarters

    Steps

    1. 1

      Set budget

      Fixed weekly amount.

      CEO & Co-Founder 1 day

    2. 2

      Plan tests

      Four to start.

      Marketing Lead 2 days

    3. 3

      Build assets

      Short demo clips and copy.

      Marketing Lead 1 week

    4. 4

      Run

      One test a week.

      Marketing Lead weekly

    5. 5

      Log results

      Experiment sheet.

      Marketing Lead weekly

    6. 6

      Scale

      Winners only.

      Marketing Lead monthly

    First result
    1 month
    Cost
    Test ad budget
    Owner
    Marketing Lead

    Smallest test

    Run one LinkedIn test this week.

    Why it works

    Run one experiment a week: promote the readiness assessment, a Maintenance Agent demo or a comparison page to platform engineering and SRE audiences on LinkedIn and relevant subreddits, with a small fixed budget. Keep winners, drop losers, and log results.

    Small weekly tests find the few messages that work with a hard audience before scaling spend.

    Risks and how to handle them

    • Reddit backlash

      Promote useful content, not sales pitches.

    Evidence

    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
    • YouTubeOpsLevel's YouTube channel: 165 subscribers, 79 videos, 23,409 views in total.Source
  • 11

    Existing customers bought OpsLevel for catalogs and scorecards. The Software Factory uses the same standards as guardrails: healthier services get more no-touch work. Customers already have the data that says which services are ready.

    High impactMedium effort First result in 1 quarter Customer Success Manager

    First action

    Calculate the agent-ready share for five customers by hand.

    How to measure it

    Existing accounts on Software Factory

    Now
    –
    Target
    30%
    By
    3 quarters

    Steps

    1. 1

      Define mapping

      Scorecard levels to work types.

      CTO & Co-Founder 2 weeks

    2. 2

      Build view

      In the product.

      Product Engineer 1 month

    3. 3

      Email summaries

      Per account.

      Customer Success Manager 2 weeks

    4. 4

      Offer pilots

      For ready services.

      Customer Success Manager ongoing

    5. 5

      Hand over

      Interested accounts to sales.

      Account Executive ongoing

    6. 6

      Measure

      Expansion revenue.

      CEO & Co-Founder quarterly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Customer Success Manager

    Smallest test

    Send five hand-built summaries.

    Why it works

    Add an "agent-ready" view that maps each service's scorecard level to the work types it can take (no-touch, low-touch, high-touch), and email each account its summary with a pilot offer for the ready services.

    Expansion is easiest when the customer sees the opportunity in their own data.

    Risks and how to handle them

    • Low scores discourage customers

      Show the next fix that unlocks more work.

    Evidence

    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • Your websitePricing page: Standard ("Up to 50" users) and Enterprise ("Unlimited"), both "Get pricing". The feature table lists catalog, AI-generated descriptions, campaigns, scorecards, rubric, checks, self-service actions, Slack/Teams, SSO and on-prem; it has no rows for the Software Factory, the Maintenance Agent or the Context Layer (MCP). The FAQ answers "What is OpsLevel?" with "OpsLevel is an internal developer portal". No meta description.Source
    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
  • 12

    Real visitors already pass Core Web Vitals, but the homepage loads scripts from 24 third-party hosts, including several tools that do similar jobs (HubSpot, PostHog, Google Analytics, Intellimize, Vector, Apollo). The Marketing Lead will own "attribution, lead routing and list hygiene, and the MQL definition".

    Medium impactLow effort First result in 1 month Marketing Lead

    First action

    Export the Google Tag Manager container and list every tag.

    How to measure it

    Third-party hosts on the homepage

    Now
    –
    Target
    under 15
    By
    60 days

    Steps

    1. 1

      Inventory

      Every tag and owner.

      Marketing Lead 2 days

    2. 2

      Decide

      Keep, merge or remove.

      Marketing Lead 2 days

    3. 3

      Remove

      Unused tools.

      Marketing Lead 1 day

    4. 4

      Define MQL

      Criteria and routing.

      Marketing Lead 1 week

    5. 5

      Document

      Stack map.

      Marketing Lead 1 day

    6. 6

      Review

      Quarterly.

      Marketing Lead quarterly

    First result
    1 month
    Cost
    Possible savings on tool subscriptions
    Owner
    Marketing Lead

    Smallest test

    Remove one unused tag this week.

    Why it works

    List every tag, its owner and what it is used for; remove tools nobody uses; pick one source of truth for attribution and one for visitor identification; write the MQL definition and routing rules in HubSpot.

    A clean stack gives trustworthy funnel numbers and a lighter page.

    Risks and how to handle them

    • Removing a tool someone uses

      Ask sales and leadership before removing.

    Evidence

    • Google PageSpeedHomepage, October 23, 2026: real Chrome visitors pass Core Web Vitals (LCP 1.5 s at the 75th percentile, faster than before). Google's phone lab test scores 21/100 with LCP 12.5 s; the page loads scripts from 24 third-party hosts (2.9 MB in total), including Google Tag Manager, HubSpot, PostHog, Intellimize, Vector, Apollo, Chili Piper, LinkedIn Ads and Google Ads; "Reduce unused JavaScript" could save about 2.6 s.Source
    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
  • 13

    The Product Engineer post says OpsLevel routes its own work "from Linear to agents and back to human review" and is building "the metrics that tell us whether it's working". That is a live case study no rival can copy.

    High impactMedium effort First result in 1 quarter Product Engineer

    First action

    Agree which internal metrics can be published.

    How to measure it

    Demos from the series

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick metrics

      Publishable numbers.

      CTO & Co-Founder 1 week

    2. 2

      Collect data

      From the internal pipeline.

      Product Engineer 2 weeks

    3. 3

      Write

      Setup and results.

      Product Engineer 1 week

    4. 4

      Edit

      For a broad engineering audience.

      Marketing Lead 3 days

    5. 5

      Publish

      Blog, LinkedIn, Hacker News.

      Marketing Lead 1 day

    6. 6

      Repeat

      Quarterly.

      Product Engineer quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Engineer

    Smallest test

    Publish one chart from the internal pipeline.

    Why it works

    Publish a quarterly post with OpsLevel's own numbers: share of PRs from agents, review time, no-touch work types, failures caught by guardrails. Show the setup and what changed. Use it in sales and recruiting.

    Engineers trust a vendor that shows its own data, including what did not work.

    Risks and how to handle them

    • Unflattering numbers

      Publish trends and lessons; that builds trust.

    Evidence

    • HiringProduct Engineer (remote Canada, posted September 28, 2026): "Everyone here routes work through coding agents"; the team is building "the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working"; "Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs"; coding agents named as "Claude Code, Cursor, Codex and more"; builds "public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation".Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
  • 14

    The partners page lists AWS and then shows "No current partnerships found" under both Technology Partners and Channel Partners, with copy about "our IDP". Empty sections signal a small ecosystem to enterprise buyers.

    Medium impactMedium effort First result in 2 quarters CEO & Co Founder

    First action

    Remove the empty sections today and list ten partner candidates.

    How to measure it

    Partner-sourced opportunities

    Now
    –
    Target
    5 a quarter
    By
    2 quarters

    Steps

    1. 1

      Hide empty sections

      Until there are partners.

      Marketing Lead 1 hour

    2. 2

      List candidates

      Integrations and consultancies.

      CEO & Co-Founder 1 week

    3. 3

      Design terms

      Co-marketing and referral fee.

      CEO & Co-Founder 2 weeks

    4. 4

      Sign four

      Two of each type.

      CEO & Co-Founder 1 quarter

    5. 5

      Co-market

      Joint webinar or post.

      Marketing Lead quarterly

    6. 6

      Measure

      Sourced pipeline.

      Account Executive monthly

    First result
    2 quarters
    Cost
    Referral fees
    Owner
    CEO & Co Founder

    Smallest test

    Hide the empty sections this week.

    Why it works

    Sign two technology partners from existing integrations (incident and security tools such as PagerDuty, Snyk or incident.io) for co-marketing, and two platform engineering consultancies as channel partners with a referral fee and pilot kit. Hide empty sections until filled.

    Partners bring trust and referrals, and filled sections remove a doubt for enterprise buyers.

    Risks and how to handle them

    • Partners slow to engage

      Start with integrations customers already use most.

    Evidence

    • Your websitePartners page: AWS is the only cloud partner listed; the "Technology Partners" and "Channel Partners" sections both show "No current partnerships found", under copy that still describes access to "our IDP".Source
    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
  • 15

    OpsLevel has 33 podcast episodes but none since March 2026, and the YouTube channel has 165 subscribers. The October roundtable with Keller Williams, Zapier and TrueLayer shows the format that fits the new message.

    Medium impactMedium effort First result in 1 quarter Marketing Lead

    First action

    Book next month's two guests.

    How to measure it

    Registrations per session

    Now
    –
    Target
    150
    By
    2 quarters

    Steps

    1. 1

      Pick topics

      Six months.

      Marketing Lead 1 week

    2. 2

      Book guests

      Customers and peers.

      Marketing Lead monthly

    3. 3

      Host

      Monthly.

      CEO & Co-Founder monthly

    4. 4

      Cut clips

      Video and podcast.

      Marketing Lead monthly

    5. 5

      Promote

      LinkedIn and newsletter.

      Marketing Lead monthly

    6. 6

      Measure

      Registrations and demos.

      Marketing Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Lead

    Smallest test

    Host one roundtable next month.

    Why it works

    Run a monthly 30-minute roundtable with two engineering leaders on one agent topic (maintenance, guardrails, measuring agent work). Publish the video, a podcast cut and three short clips, and invite registrants to the readiness assessment.

    Peer conversations reach engineers who avoid ads and produce content for every channel.

    Risks and how to handle them

    • Guest scheduling

      Book two months ahead.

    Evidence

    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
    • Your websiteSitemap (515 URLs, read October 23, 2026): 272 resources; 63 integration pages, none updated since September 2025 and none for Linear, Cursor or other coding agents; 9 case studies, all about catalog, ownership and standards (newest: ecobee, January 2026); 33 podcast pages, newest March 2026; pilot terms at /legal/p1-pilot-terms.Source
    • YouTubeOpsLevel's YouTube channel: 165 subscribers, 79 videos, 23,409 views in total.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    OpsLevel has 49 public GitHub repositories and an active Terraform provider, but the top repo has 17 stars and the Backstage plugin gets about 3 npm downloads a week. Developers adopt what they can try in their own repo.

    High impactHigh effort First result in 3 quarters CTO & Co Founder

    First action

    Pick the first three templates from Maintenance Agent usage.

    How to measure it

    Template repo stars

    Now
    –
    Target
    1,000
    By
    3 quarters

    Steps

    1. 1

      Pick templates

      Three common jobs.

      CTO & Co-Founder 2 weeks

    2. 2

      Build

      Context files and checks.

      Product Engineer 1 quarter

    3. 3

      Docs

      Clear README and examples.

      Product Engineer 1 month

    4. 4

      Launch

      GitHub and Hacker News.

      Marketing Lead 1 month

    5. 5

      Upgrade path

      Connect to OpsLevel.

      Product Engineer 1 month

    6. 6

      Measure

      Stars, forks, signups.

      Marketing Lead monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    CTO & Co Founder

    Smallest test

    Publish one template.

    Why it works

    Publish open-source workflow templates for common maintenance work (dependency upgrades, CVE patches, config migrations) with agent context files and guardrail checks. They work standalone and work better connected to OpsLevel. Promote them on GitHub, Hacker News and in the roundtables.

    Open templates build a developer audience and a natural upgrade path to the paid engine.

    Risks and how to handle them

    • Gives away value

      Keep orchestration, guardrails and reporting in the product.

    Evidence

    • GitHubgithub.com/OpsLevel: 49 public repositories, 58 stars in total; the top repo is "backstage-plugin" ("OpsLevel's Service Maturity plugin for Backstage", 17 stars, last pushed February 2026); the Terraform provider was pushed October 21, 2026; "community-integrations" collects Checks and Actions. The npm Backstage maturity packages get about 3 downloads a week.Source
    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • HiringProduct Engineer (remote Canada, posted September 28, 2026): "Everyone here routes work through coding agents"; the team is building "the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working"; "Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs"; coding agents named as "Claude Code, Cursor, Codex and more"; builds "public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation".Source
  • 17

    OpsLevel sees standards, checks and now agent work across its customers. No one has published reliable numbers on how much maintenance work agents actually ship, and the category is new.

    High impactHigh effort First result in 3 quarters CEO & Co Founder

    First action

    Check which metrics can be aggregated across customers.

    How to measure it

    Report downloads

    Now
    –
    Target
    3,000
    By
    1 year

    Steps

    1. 1

      Pick metrics

      Five to ten.

      CTO & Co-Founder 2 weeks

    2. 2

      Consent

      Customer data terms.

      CEO & Co-Founder 1 month

    3. 3

      Analyze

      Aggregated data.

      Product Engineer 2 months

    4. 4

      Write

      Report and charts.

      Marketing Lead 1 month

    5. 5

      Launch

      Roundtable and press.

      Marketing Lead 1 month

    6. 6

      Use in sales

      Benchmarks in calls.

      Account Executive ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    CEO & Co Founder

    Smallest test

    Publish one statistic from internal data.

    Why it works

    Publish an annual, anonymized benchmark: share of maintenance PRs from agents, merge rates by work type, time saved, and how standards scores relate to agent success. Launch it with a roundtable and use it in sales.

    Original data earns press, links and AI citations, and sets OpsLevel as the category's reference.

    Risks and how to handle them

    • Small sample

      Add a survey of engineering leaders.

    Evidence

    • Your websiteSoftware Factory page: "Agents that know your architecture, follow your standards and ship work across your whole fleet"; readiness levels "Bronze Silver Gold"; work types "CVE patches No-touch", "Bug fixes Low-touch", "New features High-touch"; "Start with upgrades, CVE patches and migrations, shipped as merge-ready PRs"; closing call "Start with one type of work. See how much of your maintenance work can run on its own."Source
    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
  • 18

    OpsLevel offers Standard (up to 50 users) and Enterprise, both by quote, plus trials. Backstage is free, and many teams start there. A free tier lets developers try the catalog and MCP context before a sales conversation.

    Medium impactHigh effort First result in 3 quarters CEO & Co Founder

    First action

    Model the cost and conversion of a free plan.

    How to measure it

    Free teams upgrading

    Now
    –
    Target
    5%
    By
    4 quarters

    Steps

    1. 1

      Model it

      Cost and conversion.

      CEO & Co-Founder 1 month

    2. 2

      Set limits

      Services and features.

      CTO & Co-Founder 2 weeks

    3. 3

      Build signup

      Self-serve onboarding.

      Product Engineer 1 quarter

    4. 4

      Upgrade prompts

      At limits.

      Product Engineer 1 month

    5. 5

      Launch

      Product Hunt and communities.

      Marketing Lead 1 month

    6. 6

      Measure

      Activation and upgrades.

      Marketing Lead monthly

    First result
    3 quarters
    Cost
    Hosting and support costs
    Owner
    CEO & Co Founder

    Smallest test

    Offer a free plan to 20 small teams by invitation.

    Why it works

    Offer a free plan: catalog and context layer for up to 25 services, one workflow, community support. Prompt upgrades at the limit and for guardrails and the Maintenance Agent.

    A free start reaches teams that will not book a demo and builds usage that sales can expand.

    Risks and how to handle them

    • Support load

      Community support only for free teams.

    Evidence

    • Your websitePricing page: Standard ("Up to 50" users) and Enterprise ("Unlimited"), both "Get pricing". The feature table lists catalog, AI-generated descriptions, campaigns, scorecards, rubric, checks, self-service actions, Slack/Teams, SSO and on-prem; it has no rows for the Software Factory, the Maintenance Agent or the Context Layer (MCP). The FAQ answers "What is OpsLevel?" with "OpsLevel is an internal developer portal". No meta description.Source
    • Your website"Switch" page: "Leading engineering teams are switching to OpsLevel", "most customers are fully rolled out in 30 days", with "Request a trial" and "Book a call"; testimonials include an SVP of Engineering: "We've tried spreadsheets, Backstage, custom-built scorecard software, etc. None of them did everything we wanted".Source
    • Competitor researchRivals' own homepages: Port, "Agentic SDLC Platform: Build Your AI Software Factory" (H1 "Build your own AI Software Factory"); Cortex, "Mission control for the AI software factory", an "Engineering Operations Platform"; Atlassian Compass, "the internal developer platform from Atlassian"; Backstage, the open-source portal framework.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    OpsLevel already maintains a Backstage plugin, rarely downloaded. Many Backstage teams want agent context and guardrails without replacing their portal.

    Medium impactLow effort First result in 1 quarter Product Engineer

    First action

    Ask five Backstage users what they would want in the plugin.

    How to measure it

    Weekly plugin downloads

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Interview users

      Five Backstage teams.

      Product Engineer 2 weeks

    2. 2

      Rebuild plugin

      Agent-ready view.

      Product Engineer 1 month

    3. 3

      List it

      Backstage plugin directory.

      Product Engineer 1 week

    4. 4

      Write guide

      Keep Backstage, add the engine.

      Marketing Lead 1 week

    5. 5

      Promote

      Backstage community.

      Marketing Lead ongoing

    6. 6

      Measure

      Installs and signups.

      Marketing Lead monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Engineer

    Smallest test

    Ship one new plugin view.

    Why it works

    Rebuild the plugin to show agent-ready scores and Maintenance Agent PRs inside Backstage, with a free connection to OpsLevel. Publish it in the Backstage plugin directory and write a "keep Backstage, add the engine" guide.

    Meeting Backstage teams where they are opens a door that a replacement pitch closes.

    Risks and how to handle them

    • Cannibalizes the switch pitch

      Use it as a first step toward full OpsLevel.

    Evidence

    • GitHubgithub.com/OpsLevel: 49 public repositories, 58 stars in total; the top repo is "backstage-plugin" ("OpsLevel's Service Maturity plugin for Backstage", 17 stars, last pushed February 2026); the Terraform provider was pushed October 21, 2026; "community-integrations" collects Checks and Actions. The npm Backstage maturity packages get about 3 downloads a week.Source
    • Your websiteComparison pages: OpsLevel vs Port, vs Cortex, vs Atlassian Compass and vs Backstage. The Port page says "OpsLevel is the most efficient way to build your service catalog and developer portal" and compares catalog ingestion, scorecards, checks, campaigns, self-serve actions, SSO and SCIM; it has no rows for agents, MCP context, agentic workflows or the Software Factory, and no meta description. Backstage has two separate comparison URLs (/opslevel-vs-spotify-backstage and /spotify-backstage-vs-opslevel) plus resource articles "OpsLevel vs Backstage: What's the best internal developer portal".Source
    • Your website"Switch" page: "Leading engineering teams are switching to OpsLevel", "most customers are fully rolled out in 30 days", with "Request a trial" and "Book a call"; testimonials include an SVP of Engineering: "We've tried spreadsheets, Backstage, custom-built scorecard software, etc. None of them did everything we wanted".Source
  • 20

    OpsLevel's blog says most engineering orgs "run dozens [of agents] in production with no shared inventory, no clear owners". A free scan that answers that question is a natural first step.

    Medium impactLow effort First result in 1 month Product Engineer

    First action

    Prototype the scan on OpsLevel's own GitHub org.

    How to measure it

    Scans run

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Prototype

      Own GitHub org.

      Product Engineer 2 weeks

    2. 2

      Polish

      CLI or GitHub app.

      Product Engineer 2 weeks

    3. 3

      Security review

      Read-only permissions.

      CTO & Co-Founder 1 week

    4. 4

      Launch

      Hacker News and blog.

      Marketing Lead 1 week

    5. 5

      Follow up

      Offer to import results.

      Account Executive ongoing

    6. 6

      Measure

      Scans and signups.

      Marketing Lead monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Product Engineer

    Smallest test

    Share the prototype results for OpsLevel's own org.

    Why it works

    Release a free command-line scan (or GitHub app) that lists agent and bot activity across an org's repos, owners and data touched, and exports to OpsLevel's catalog format.

    A free tool that answers a scary question spreads among engineers and creates warm leads.

    Risks and how to handle them

    • Trust in a scanning tool

      Read-only, open source and runs locally.

    Evidence

    • Your websiteRecent content is about agents: blog posts "Your AI agents are multiplying. Do you know where they all are?" (how to model every agent as a component in the catalog), "Your AI Agents Don't Know How Your Organization Works" and the Maintenance Agent launch; an event, "Engineering Roundtable: How Zapier, Keller Williams, and TrueLayer Keep Hundreds of Repos Secure and Current", on "AI agents, compliance, and the coordination required"; and an "AI Development Maturity Tracker" spreadsheet template.Source
    • GitHubgithub.com/OpsLevel: 49 public repositories, 58 stars in total; the top repo is "backstage-plugin" ("OpsLevel's Service Maturity plugin for Backstage", 17 stars, last pushed February 2026); the Terraform provider was pushed October 21, 2026; "community-integrations" collects Checks and Actions. The npm Backstage maturity packages get about 3 downloads a week.Source
    • HiringProduct Engineer (remote Canada, posted September 28, 2026): "Everyone here routes work through coding agents"; the team is building "the pipeline that routes work from Linear to agents and back to human review, plus the metrics that tell us whether it's working"; "Yes, we dogfood! We're doing to ourselves exactly what our customers are trying to do to their own engineering orgs"; coding agents named as "Claude Code, Cursor, Codex and more"; builds "public GraphQL APIs that power the OpsLevel front-end, our CLI, and our customers' own automation".Source
  • 21

    The Marketing Lead will be in Toronto while the rest of the team is remote across North America. In-person time with local engineers is something a fully remote team rarely gets.

    Medium impactLow effort First result in 1 quarter Marketing Lead

    First action

    Book a venue and two speakers.

    How to measure it

    Meetup attendees

    Now
    –
    Target
    60 per event
    By
    2 quarters

    Steps

    1. 1

      Book venue

      Partner office or co-working space.

      Marketing Lead 2 weeks

    2. 2

      Book speakers

      Two per event.

      Marketing Lead 1 month

    3. 3

      Promote

      Meetup and LinkedIn.

      Marketing Lead 1 month

    4. 4

      Host

      Quarterly.

      Marketing Lead quarterly

    5. 5

      Record

      Talks for YouTube.

      Marketing Lead quarterly

    6. 6

      Follow up

      Assessment and pilot offers.

      Account Executive quarterly

    First result
    1 quarter
    Cost
    Food and venue costs
    Owner
    Marketing Lead

    Smallest test

    Co-host one session with an existing Toronto group.

    Why it works

    Host a quarterly evening meetup in Toronto on software factories and agents, with customer and community speakers, recorded for YouTube. Use attendees as a beta group for the assessment and templates.

    Local events build relationships with engineers that ads cannot, and produce content.

    Risks and how to handle them

    • Low turnout

      Co-host with an existing developer group.

    Evidence

    • HiringMarketing Lead (Toronto, posted September 14, 2026, CA$100K-CA$150K): "ready to run one solo", with "a clear path to taking on full ownership of marketing". Duties: "Own our messaging: what OpsLevel does, who it's for, and why we win against the alternatives. Keep it consistent from the homepage through to the sales pitch"; "Own competitive positioning and the material sales needs to use it: comparisons, objection handling"; "Own the funnel"; own "HubSpot/Salesforce, attribution, lead routing and list hygiene, and the MQL definition"; "Run experiments ... Iterate weekly"; "Own how we show up in search: traditional SEO plus visibility in AI answers (AEO)"; paid ads on "Google, LinkedIn, or Reddit"; "Experience marketing to an engineering audience — one that doesn't like being marketed to."Source
    • HiringCompany description in both job posts: "OpsLevel is the agentic delivery engine designed to help dev teams build, ship, and maintain software better than ever ... Entire engineering teams at great companies like Okta, Keller Williams, Nerdwallet, and Zapier run on OpsLevel." A "fully-remote team" across North America.Source
    • YouTubeOpsLevel's YouTube channel: 165 subscribers, 79 videos, 23,409 views in total.Source

03

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. OpsLevel did not commission, review or endorse it, and Programmable is not affiliated with OpsLevel. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how OpsLevel runs its business.

Something wrong, or do you represent OpsLevel? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Rewrite the Port and Cortex pages, finish the rename, update pricing, merge the Backstage pages, start the agent integration pages and the readiness assessment; clean up the marketing stack.

  2. Days 31 to 6010 ideas

    Agent-era case studies, the category guide, the 14-day pilot, weekly paid tests, the agent-ready view for customers, OpsLevel's own numbers, partners and the roundtable series; the Backstage plugin and the Toronto meetup.

  3. Days 61 to 904 ideas

    Commit to the open-source templates, the yearly benchmark and a free tier; release the agent inventory scan.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast rollout. The most cited problem: not knowing who owns what.

  • Automatic catalog building and ownership
  • Maintenance work across hundreds of repos
  • In their words: “service ownership”

Market

Competitive landscape

4 competitors compared: Port, Cortex, Backstage and Atlassian Compass.

  • Gap to exploit: Proof that agents ship maintenance work safely
  • Port: Heavy setup and maintenance, per OpsLevel's comparison
  • Cortex: Overlaps directly with OpsLevel

Hiring signals

OpsLevel is hiring its first dedicated marketer, a Marketing Lead in Toronto who will run marketing solo: messaging consistent "from the homepage through to the sales pitch", competitive comparisons, the funnel and MQL…

  • Marketing Lead: Messaging, comparisons, funnel, AEO. Ideas 1, 2, 3, 6, 8, 10, 12.
  • Product Engineer: Internal software factory and public APIs. Ideas 5, 13, 16.

From the team that wrote this playbook

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