Merchants hiring a Shopify agency compare partners in Shopify's own directory, and OSC Professionals' profile there says "This partner doesn't have any reviews yet", after 14 years as a partner. Yet merchants already praise OSC elsewhere: OSCP B2B Wholesale Pricing has 24 reviews at 5.0, the newest from Paramount Materials in September 2026. Clutch, the other place buyers check, has six reviews, the newest from November 2021. The proof exists; it is just not where agency buyers look.
First action
Pull a list of Shopify clients from the last 24 months with the project lead for each.
How to measure it
Directory reviews
- Now
- –
- Target
- 10
- By
- 60 days
Steps
List clients
Shopify projects from the last 24 months, with the project lead.
Head of Business Development 1 day
Find app overlap
App merchants who also bought services.
Shopify App Product Manager 1 day
Write the ask
A personal note from the project lead with the review link.
Head of Business Development 2 hours
Send in waves
Ten clients a week, one follow-up.
Head of Business Development 3 weeks
Complete the profile
Starting prices, industries and two case studies.
Marketing Manager 1 day
Refresh Clutch
Three fresh client reviews.
Head of Business Development 1 month
Reply to reviews
Thank every reviewer publicly.
Head of Business Development ongoing
Track
Enquiries by source: directory, Clutch, website.
Marketing Manager monthly
Run this outreach. The sequence sent for you: addresses found and verified, replies routed to your CRM. Usually live within days.
Book a working sessionWhy it works
List every merchant from the last two years who received a build, migration, speed or custom app project, plus app users who also bought custom work. Ask each for a Shopify Partner Directory review with a short personal note from the project lead and a direct link, aiming for ten in the first month. Fill in the directory profile at the same time: starting prices instead of "Contact for pricing", industries, and the two strongest case studies. Then ask three of the same clients for a Clutch review so the newest one is from 2026, not 2021.
A profile with reviews is more likely to be chosen than an empty one next to reviewed rivals, and directory enquiries are free, high-intent leads from Shopify itself. Satisfied clients rarely review unless asked personally, and the app reviews show they are happy to.
Ready to use
EmailReview request from the project lead
Subject: A quick favour on the Shopify Partner Directory
Hi {first name},
It was great working with you on {project}, and {result, e.g. the new wholesale portal is live}. We are building our profile on Shopify's Partner Directory, where merchants choose agencies, and a few lines from you would help a lot.
Here is the link: {review link}
Two or three sentences on what we did and how it went is perfect.
Thank you,
{project lead}Risks and how to handle them
Clients forget or delay
Ask at project hand-off from now on, while the result is fresh.
One weak review early
Ask the happiest clients first.
Evidence
- Shopify Partner DirectoryOSC Professionals' Shopify Partner Directory profile (checked October 20, 2026): "Active partner since July 2012", Nagpur, India; a "Service partner" marked "New to the directory"; services such as ongoing website management, headless commerce, website audit and optimization, theme customization, store migration and store build or redesign, all "Contact for pricing"; featured apps OSCP B2B Wholesale Pricing App and OSCP Pricing & Discount Suite; and "This partner doesn't have any reviews yet."Source
- Shopify App StoreOSCP B2B Wholesale Pricing: "Built for Shopify" badge; launched January 11, 2023; Free, Essential $5, Advanced $15 and Platinum $30 a month with a 14-day trial; 23 five-star reviews and one one-star; recent reviews from Paramount Materials (September 21, 2026: "Very helpful app to help us with volume pricing in an efficient way, since we have so many products") and Mainline Materials (August 28, 2026); features include tier and volume pricing by customer tag or market, a quick order form, MOQ and order limits.Source
- ClutchClutch profile: 4.8 from 6 reviews, the newest dated November 24, 2021 and the other five from 2019; minimum project $5,000+, $25-$49 an hour, 50-249 employees, founded 2000; its e-commerce focus reads "70% Magento; 10% Big Commerce; 10% Shopify; 10% WooCommerce" and clients "50% Midmarket ($10M - $1B); 30% Enterprise (>$1B)".Source
- Shopify App StoreDeveloper page "Apps by Oscprofessionals" (8 apps): OSCP B2B Wholesale Pricing 5.0 from 24 reviews; OSCP Pricing & Discount Suite 5.0 from 9; OSCP Add-Ons Tier Pricing 5.0 from 1; OSCP Swatches 3.6 from 3; OSCP Shipping Rates 1.6 from 2; OSCP Hide Shipping & Payment, OSCP Bundle & Upsell and OSCP CustomPrint with no rating shown.Source