ProgrammableMarketing/paperlesspost.com (opens in a new tab)
PDF

Views

  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Paperless Post
Paperless Post logo

growth playbook · Oct 26, 2026

paperlesspost.com (opens in a new tab)

Paperless Post growth playbook

Diagnosis

Paperless Post is an ad-free, product-driven invitation platform that helped over 30 million people connect last year, and its two new hires point at the same thing: revenue from pricing and lifecycle. A Senior PM for Revenue Growth will run the pricing experience and the PAYGO Working Group, and an Email Operations Specialist will build triggered flows.

The gaps are in how price is shown and packaged: design pages show a one-guest Coin price, Coins have no stated dollar value, Pro is labelled for professionals, and a wedding is priced like any other event.

This playbook shows the real total on every design page, tests a wedding pass, shows frequent hosts their Pro savings and recovers drafts first, then builds post-send upgrades, recurring-event and thank-you flows, company and school Pro offers, and a hosting data report.

Growth Score

7/10

Biggest Opportunity

Make the price clear and packaged around how people actually host: totals at their guest count, a pass for the many events of a wedding, and Pro for any frequent host.

Biggest Risk

Free, fast rivals such as Partiful, Punchbowl and Evite set the expectation that invitations cost nothing, so unclear pricing pushes casual hosts away before they see the design quality.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Show "your event costs $X" on every design page, for the host's own guest count

    Mock the guest-count price block on the top 20 design pages by traffic.

    High impact First result in 1 month
  2. 2

    A wedding pass: one price for every send to the same guest list

    Pull last year's couples: sends per wedding, guests per send and total spend.

    High impact First result in 1 quarter
  3. 3

    Tell frequent personal hosts what Pro would have saved them, instead of labelling it "best for professionals"

    Count personal hosts whose last-year spend exceeds the matching Pro price.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 12Fill-ins · 4Reconsider · 4
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The Revenue Growth PM is hired to optimize "conversion x monetization" across the whole browse-to-send funnel. Today a design page says "Starting at 2 Coins ($0.28)", the price for one guest at the lowest feature set, while the features shown on the same page are tier-marked with no price. The real total only appears after the host adds a guest list; the pricing FAQ even asks hosts to multiply Coins per recipient by guests themselves. A host planning a 60-guest party who wants the Photo Gallery has no way to see the answer before investing time in the editor.

    High impactMedium effort First result in 1 month Senior Product Manager

    First action

    Mock the guest-count price block on the top 20 design pages by traffic.

    How to measure it

    Design-page-to-send conversion

    Now
    –
    Target
    +8%
    By
    60 days

    Steps

    1. 1

      Baseline

      Design view, customize, checkout and send rates, and where drafts are abandoned.

      Data Analyst 3 days

    2. 2

      Agree the display

      Total in dollars per feature set at a chosen guest count, plus Coins.

      Senior Product Manager, Revenue Growth 2 days

    3. 3

      Design

      One input, four totals, the design's required set highlighted.

      Product Designer 1 week

    4. 4

      Build

      Shared component for design and category pages, passing guest count to the editor.

      Engineering Lead 1 week

    5. 5

      A/B test

      Against "Starting at" on half of traffic.

      Senior Product Manager, Revenue Growth 3 weeks

    6. 6

      Read the result

      Sends, revenue per send and Premium mix.

      Data Analyst 1 week

    7. 7

      Roll out

      All designs and the app.

      Engineering Lead 1 week

    First result
    1 month
    Cost
    Engineering and design time
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Show a static "for 50 guests" total on the 20 busiest designs for two weeks.

    Why it works

    Add a guest-count field next to the price on all 14,116 design pages and 674 category pages. Show the total in dollars for each feature set (Free, Basic, Premium, All Access) at that guest count, using the same volume pricing as the calculator, and mark which set this design needs. Carry the guest count and chosen set into the editor so the price never changes as a surprise. Test it against the current "Starting at" line.

    People decide to customize when they know the cost; an honest total up front cuts drafts abandoned at checkout and lets the "Most Popular" Premium set sell itself at the moment of choice.

    Ready to use

    ChecklistDesign page price block

    [ ] Guest count field (default from last event or 50)
    [ ] Dollar total for Free, Basic, Premium, All Access
    [ ] This design's required feature set highlighted
    [ ] Coins shown second, with a one-line "What is a Coin"
    [ ] Guest count and set carried into the editor
    [ ] Free 50-invite option visible
    [ ] Same component in the app

    Risks and how to handle them

    • Higher totals scare off some hosts

      Show the Free and 50-free-invites option beside the paid totals.

    • Volume price rules are complex

      Use the calculator's own pricing service so numbers always match.

    Evidence

    • HiringSenior Product Manager I/II, Revenue Growth (New York, posted October 15, 2026): owns "our Revenue Growth and Pricing product experiences", a pricing experience "used by millions of new and repeat customers per year" that spans "the entire B>S funnel"; will "optimize and evolve our pricing model", "lead the PAYGO Working Group", and "craft hypothesis-driven A/B testing strategies to optimize conversion x monetization", to "optimize events volume, monetization, and user satisfaction".Source
    • Your websiteA design page (the "Time for Tunes" birthday invitation) shows "Starting at 2 Coins ($0.28)" with a "How Coins work" tooltip and asks "What kind of event are you having?" (Personal or Professional). Feature icons on the page are marked by tier (Premium, All Access) without prices. The description notes it "was written with AI assistance".Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websiteSitemap (checked October 23, 2026): 16,810 URLs, including 14,116 design pages under /card, 1,398 Flyer designs, 674 category pages and about 450 blog posts updated daily; separate Spanish (/es/) and German (/de/) sitemaps; four promo-code pages. Pro prices are also set in GBP and AUD.Source
  • 02

    The wedding page sells save the dates, invitations and eleven kinds of showers and parties, from the engagement party to the wedding brunch, yet its pricing block is the generic choice between "Pay per event, Great for 1-2 events a year" and an annual subscription "Great for 3+ events a year". A couple sends to largely the same guest list five or more times in a year, which is neither one event nor a professional's calendar.

    High impactMedium effort First result in 1 quarter Senior Product Manager

    First action

    Pull last year's couples: sends per wedding, guests per send and total spend.

    How to measure it

    Revenue per wedding account

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Size it

      Sends, guests and spend per wedding account.

      Data Analyst 1 week

    2. 2

      Price options

      Two or three pass sizes by guest count.

      Senior Product Manager, Revenue Growth 1 week

    3. 3

      Working group

      Agree the test with the PAYGO Working Group and Finance.

      Senior Product Manager, Revenue Growth 1 week

    4. 4

      Build

      Pass product, guest-list credit and editor prompt.

      Engineering Lead 1 month

    5. 5

      Launch on /wedding

      Pass first in the pricing block.

      Product Marketing 1 week

    6. 6

      Test

      Pass vs current options for new wedding accounts.

      Senior Product Manager, Revenue Growth 6 weeks

    7. 7

      Decide

      Revenue per wedding, sends and satisfaction.

      Data Analyst 2 weeks

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Offer a hand-sold pass to 100 newly engaged couples by email.

    Why it works

    Test a wedding pass priced on the guest list, not the send: one fee covers save the dates, invitation, welcome party, rehearsal dinner and thank-you cards for up to N guests over 18 months, with Premium features. Show it first on the wedding page and in the editor when a wedding design is chosen, and run it through the PAYGO Working Group as a third option beside Coins and Pro.

    Couples plan the whole budget at once and prefer one known price; the pass raises spend per wedding by locking in every later send to Paperless Post instead of a rival or paper.

    Risks and how to handle them

    • Cannibalizes Pro or Coins

      Price the pass from real wedding spend and test on new accounts only.

    • Couples send to different lists

      Credit guests, not events, so smaller showers use less.

    Evidence

    • Your websiteWedding page: invitations, save the dates, and "Showers and parties" (bridal shower, couples' shower, engagement party, bachelorette, bachelor, joint bach, post-elopement party, wedding weekend, welcome party, rehearsal dinner, wedding brunch) plus Indian wedding events (Mehendi, Haldi, Sangeet). Its pricing block is the generic one: "Pay per event, Great for 1-2 events a year" or "Subscription, Great for 3+ events a year". It promotes Magic Art, an AI illustration tool, and "Expert advice from Yes to I do". Printed wedding invitations are offered through a Paper Source partnership.Source
    • HiringSenior Product Manager I/II, Revenue Growth (New York, posted October 15, 2026): owns "our Revenue Growth and Pricing product experiences", a pricing experience "used by millions of new and repeat customers per year" that spans "the entire B>S funnel"; will "optimize and evolve our pricing model", "lead the PAYGO Working Group", and "craft hypothesis-driven A/B testing strategies to optimize conversion x monetization", to "optimize events volume, monetization, and user satisfaction".Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source
  • 03

    Pro is labelled "best for professionals" on the pricing page and "Made for professionals" on /subscription, while it promises 25% savings for anyone with 3+ events a year. Parents with several birthdays, regular dinner hosts and holiday entertainers read the label and stay on Coins.

    High impactLow effort First result in 1 month Senior Product Manager

    First action

    Count personal hosts whose last-year spend exceeds the matching Pro price.

    How to measure it

    Pro conversions from personal hosts

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Find the segment

      Personal hosts above break-even.

      Data Analyst 3 days

    2. 2

      Relabel

      Tab and /subscription copy.

      Product Marketing 1 day

    3. 3

      Build the comparison

      Signed-in spend vs plan on pricing page.

      Engineering Lead 1 week

    4. 4

      Email it

      Triggered comparison for the segment.

      Email Operations Specialist 1 week

    5. 5

      Test

      Label and comparison vs control.

      Senior Product Manager, Revenue Growth 4 weeks

    6. 6

      Watch churn

      Renewal intent survey at month 10.

      Data Analyst later

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Email the comparison to 2,000 frequent hosts.

    Why it works

    Relabel the tab "Best for 3+ events a year", and show signed-in hosts their own last-12-months spend next to the Pro plan that fits their guest count ("You spent $X; Pro 250 would have cost $250"). Send the same comparison by email to hosts above the break-even.

    A personal savings number converts better than a generic claim, and frequent personal hosts are already proven buyers.

    Risks and how to handle them

    • Lower revenue from heavy Coin buyers

      Target only hosts the subscription keeps from leaving.

    Evidence

    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • HiringSenior Product Manager I/II, Revenue Growth (New York, posted October 15, 2026): owns "our Revenue Growth and Pricing product experiences", a pricing experience "used by millions of new and repeat customers per year" that spans "the entire B>S funnel"; will "optimize and evolve our pricing model", "lead the PAYGO Working Group", and "craft hypothesis-driven A/B testing strategies to optimize conversion x monetization", to "optimize events volume, monetization, and user satisfaction".Source
  • 04

    The new Email Operations Specialist will build triggered lifecycle flows in Sailthru. A host who customized a design but never sent it has done the hard part; the most common blocker is the unknown total or the guest list.

    High impactLow effort First result in 3 weeks Email Operations Specialist

    First action

    Count drafts left unsent last month.

    How to measure it

    Draft recovery rate

    Now
    –
    Target
    15%
    By
    60 days

    Steps

    1. 1

      Size drafts

      Unsent drafts by age and tier.

      Data Analyst 2 days

    2. 2

      Write emails

      Three short messages with the design preview.

      Director, Lifecycle Marketing 3 days

    3. 3

      Build templates

      Dynamic preview and total in Zephyr.

      Email Operations Specialist 1 week

    4. 4

      QA

      Litmus across clients.

      Email Operations Specialist 2 days

    5. 5

      Launch with holdout

      10% control group.

      Email Operations Specialist 1 day

    6. 6

      Report

      Recovered sends and revenue in Looker.

      Data Analyst weekly

    First result
    3 weeks
    Cost
    Staff time only
    Owner
    Email Operations Specialist

    Smallest test

    Send one reminder to last week's drafts.

    Why it works

    Trigger a three-email flow 2 hours, 1 day and 3 days after an unsent draft: a preview of their own design, the total at their guest count, the free 50-invite option, and a one-tap "import guests" link. Personalize with Zephyr from the draft data.

    Drafts are the warmest intent in the funnel, and personal previews outperform generic reminders.

    Risks and how to handle them

    • Feels pushy

      Stop after one send or three emails.

    Evidence

    • HiringEmail Operations Specialist (New York, posted October 15, 2026), on the Growth Marketing team reporting to the Director, Lifecycle Marketing: executes campaign emails and "triggered lifecycle flows", builds "responsive, personalized triggered email templates" in Sailthru with its Zephyr scripting language, segments lists, sets up tests, QA's every send with Litmus and analyzes performance in Looker.Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websiteA design page (the "Time for Tunes" birthday invitation) shows "Starting at 2 Coins ($0.28)" with a "How Coins work" tooltip and asks "What kind of event are you having?" (Personal or Professional). Feature icons on the page are marked by tier (Premium, All Access) without prices. The description notes it "was written with AI assistance".Source
  • 05

    The pricing page explains what a Coin is but never states what one costs, and the Coin package page renders only after scripts load. Third-party guides now rank for Paperless Post pricing questions and set the expectation instead.

    Medium impactLow effort First result in 1 month SEO Lead

    First action

    Draft the four worked examples.

    How to measure it

    Pricing page organic clicks

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Get packages

      Current Coin package prices.

      Senior Product Manager, Revenue Growth 1 day

    2. 2

      Write examples

      Four guest counts, four sets.

      Product Marketing 2 days

    3. 3

      Add to HTML

      Server-rendered table.

      Engineering Lead 2 days

    4. 4

      Add FAQ markup

      Structured data.

      SEO Lead 1 day

    5. 5

      Check snippets

      Search and AI answers.

      SEO Lead 2 weeks

    6. 6

      Keep current

      Update with any price test.

      Senior Product Manager, Revenue Growth ongoing

    First result
    1 month
    Cost
    $0
    Owner
    SEO Lead

    Smallest test

    Add one worked example to the FAQ today.

    Why it works

    Add a plain table of Coin packages with dollar prices, worked examples for 25, 50, 100 and 150 guests at each feature set, and FAQ markup. Keep it in the page HTML so search engines and AI assistants can read it.

    Hosts searching for the price are close to buying; owning the answer keeps them on the site and stops third parties quoting stale figures.

    Risks and how to handle them

    • Locks in prices during tests

      Show examples, with a "prices may vary" line.

    Evidence

    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websiteBlog: about 450 posts, new ones daily, e.g. "Friendsgiving Hosting Tips" and Angelica Hicks holiday party tips (October 21-22, 2026); a "Newly Engaged" wedding landing page; third-party guides rank for Paperless Post pricing questions, e.g. "Paperless Post Pricing 2026: Coins, Free Sends, Pro Plan".Source
    • Your websiteA design page (the "Time for Tunes" birthday invitation) shows "Starting at 2 Coins ($0.28)" with a "How Coins work" tooltip and asks "What kind of event are you having?" (Personal or Professional). Feature icons on the page are marked by tier (Premium, All Access) without prices. The description notes it "was written with AI assistance".Source
  • 06

    Real Chrome visitors pass Core Web Vitals, with LCP at 2.4 s, just inside the 2.5 s line. In the mobile lab test the hero video is the largest element, LCP is 8.5 s and scripts block the page for 2.3 s, so slower phones see a blank top of the page.

    Medium impactMedium effort First result in 1 month Engineering Lead

    First action

    Test a poster-only mobile hero in the lab.

    How to measure it

    Field LCP p75

    Now
    –
    Target
    Under 2.0 s
    By
    60 days

    Steps

    1. 1

      Poster image

      Compressed first frame.

      Product Designer 1 day

    2. 2

      Lazy video

      Load after interaction.

      Engineering Lead 2 days

    3. 3

      Defer scripts

      Non-essential tags.

      Engineering Lead 1 week

    4. 4

      Budget

      LCP and blocking time limits in CI.

      Engineering Lead 2 days

    5. 5

      Measure

      Chrome UX Report monthly.

      Engineering Lead monthly

    6. 6

      Extend

      Design pages.

      Engineering Lead 1 month

    First result
    1 month
    Cost
    Engineering time
    Owner
    Engineering Lead

    Smallest test

    Ship the poster on mobile for a week.

    Why it works

    Serve a compressed poster image as the mobile hero and start the video only on fast connections or after interaction. Defer non-essential scripts and set a performance budget for the homepage and design pages.

    Keeps real-user speed safely under the threshold during the busy holiday and wedding seasons, when traffic and devices are most varied.

    Risks and how to handle them

    • Less striking homepage

      Keep the video on desktop and fast connections.

    Evidence

    • Google PageSpeedMobile lab test of the homepage: performance 43, Largest Contentful Paint 8.5 s (the element is the hero video), Total Blocking Time 2.3 s; desktop 60. Real Chrome users pass Core Web Vitals: LCP 2.4 s at the 75th percentile (13% faster than before), INP 141 ms, CLS 0.05.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source

This quarter 10

The core plays for the next three months.

  • 07

    Kids' birthdays, Friendsgiving, holiday parties and anniversaries recur every year, and Paperless Post already knows each host's date and guest list. Lifecycle flows are being staffed now.

    High impactMedium effort First result in 1 quarter Director

    First action

    List recurring event types and last year's hosts.

    How to measure it

    Year-over-year repeat hosts

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Pick event types

      Birthdays, holidays, anniversaries.

      Director, Lifecycle Marketing 1 week

    2. 2

      Build audiences

      Dates and guest lists.

      Data Analyst 1 week

    3. 3

      Templates

      Last year's design plus new picks.

      Email Operations Specialist 2 weeks

    4. 4

      Launch

      With holdout.

      Email Operations Specialist 1 week

    5. 5

      Measure

      Repeat sends.

      Data Analyst monthly

    6. 6

      Extend

      App push.

      Director, Lifecycle Marketing 1 month

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director, Lifecycle Marketing

    Smallest test

    Send to last year's November birthday hosts.

    Why it works

    Six weeks before the anniversary of a recurring event, email the host last year's design, new designs in the same style, and a one-tap "reuse guest list" link. Run it in Sailthru with a holdout.

    Repeat hosts are the cheapest revenue, and reminding them before they search stops them trying a free rival.

    Risks and how to handle them

    • Sensitive dates

      Exclude memorials and one-off events.

    Evidence

    • HiringEmail Operations Specialist (New York, posted October 15, 2026), on the Growth Marketing team reporting to the Director, Lifecycle Marketing: executes campaign emails and "triggered lifecycle flows", builds "responsive, personalized triggered email templates" in Sailthru with its Zephyr scripting language, segments lists, sets up tests, QA's every send with Litmus and analyzes performance in Looker.Source
    • HiringPaperless Post's description in its job posts: it "helped over 30 million people connect in the real world last year", "isn't supported by ad revenue", and is "a truly product-driven company with millions of paying users" that runs "extensive user tests".Source
    • Your websiteBlog: about 450 posts, new ones daily, e.g. "Friendsgiving Hosting Tips" and Angelica Hicks holiday party tips (October 21-22, 2026); a "Newly Engaged" wedding landing page; third-party guides rank for Paperless Post pricing questions, e.g. "Paperless Post Pricing 2026: Coins, Free Sends, Pro Plan".Source
  • 08

    The bundled feature sets are chosen before sending, but the need for guest questions, reminders or check-in often appears after RSVPs come in. The FAQ even explains how to remove features to lower the cost, not how to add them later.

    High impactMedium effort First result in 1 quarter Senior Product Manager

    First action

    Count sent events that later used manual workarounds such as messages asking for meal choices.

    How to measure it

    Upgrade revenue per sent event

    Now
    –
    Target
    +5%
    By
    2 quarters

    Steps

    1. 1

      Find moments

      Three in-event triggers.

      Senior Product Manager, Revenue Growth 1 week

    2. 2

      Price

      Difference between sets.

      Senior Product Manager, Revenue Growth 1 week

    3. 3

      Build

      Upgrade flow on sent events.

      Engineering Lead 1 month

    4. 4

      Prompts

      In app and email.

      Email Operations Specialist 2 weeks

    5. 5

      Test

      Against no prompt.

      Senior Product Manager, Revenue Growth 1 month

    6. 6

      Report

      Revenue and satisfaction.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Offer reminders as an upgrade on 1,000 events.

    Why it works

    Let hosts upgrade a sent event to a higher set for the price difference, prompted at the right moment: when they export the guest list (guest questions), a week before the event (reminders) and on the event day (check-in).

    An upgrade at the moment of need is easy to say yes to and adds revenue without raising the entry price.

    Risks and how to handle them

    • Feels like nickel-and-diming

      One prompt per moment, easy to dismiss.

    Evidence

    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • HiringSenior Product Manager I/II, Revenue Growth (New York, posted October 15, 2026): owns "our Revenue Growth and Pricing product experiences", a pricing experience "used by millions of new and repeat customers per year" that spans "the entire B>S funnel"; will "optimize and evolve our pricing model", "lead the PAYGO Working Group", and "craft hypothesis-driven A/B testing strategies to optimize conversion x monetization", to "optimize events volume, monetization, and user satisfaction".Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
  • 09

    All three Pro case studies are institutions, and the integrations are HubSpot and Raiser's Edge NXT. The navigation already lists company holiday parties, launch parties, networking events and holiday cards with logo, but there is no story for in-house event, HR or marketing teams.

    High impactMedium effort First result in 1 quarter Paperless Pro Sales Lead

    First action

    List business Pro subscribers with HubSpot connected.

    How to measure it

    New business Pro plans

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Find customers

      Two business case studies.

      Paperless Pro Sales Lead 2 weeks

    2. 2

      Interview

      Results and time saved.

      Product Marketing 2 weeks

    3. 3

      Build page

      For companies.

      Product Marketing 2 weeks

    4. 4

      Demo path

      Teams over 1,000 guests.

      Paperless Pro Sales Lead 1 week

    5. 5

      Promote

      LinkedIn and HubSpot listing.

      Product Marketing 1 month

    6. 6

      Measure

      Pipeline by segment.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Paperless Pro Sales Lead

    Smallest test

    Publish one business case study.

    Why it works

    Recruit two business customers for case studies, build a "for companies" Pro page (branded invitations, HubSpot sync, check-in, logo holiday cards) and a demo path for teams with 1,000+ guests a year.

    Businesses buy on peer proof, and higher-tier plans are where Pro revenue grows.

    Risks and how to handle them

    • Small sales team

      Self-serve first, demos only for large plans.

    Evidence

    • Your websitePaperless Pro use cases: three case studies, all institutions (a public university, a museum, an arts and culture organization); Pro "might be right for you if: You host 3+ professional events per year". Integrations page: CRM sync with Raiser's Edge NXT and HubSpot only, "With more integrations on the way!" and a "Request an integration" form.Source
    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
  • 10

    The integrations page promises "more integrations on the way" and collects requests. Each integration opens a new buyer group, as Raiser's Edge NXT did for fundraisers.

    Medium impactMedium effort First result in 2 quarters Partnerships Lead

    First action

    Export the request form answers.

    How to measure it

    Integrated Pro accounts

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Rank requests

      By guest volume.

      Partnerships Lead 1 week

    2. 2

      Scope

      Two integrations.

      Engineering Lead 2 weeks

    3. 3

      Build

      Sync of events and RSVPs.

      Engineering Lead 1 quarter

    4. 4

      List

      Partner marketplaces.

      Partnerships Lead 1 month

    5. 5

      Launch

      Joint webinar.

      Product Marketing 1 month

    6. 6

      Measure

      Pro sign-ups by integration.

      Data Analyst monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Partnerships Lead

    Smallest test

    Run a waitlist page for the top request.

    Why it works

    Rank requests by the guest volume of the teams asking, build the top two, and list Paperless Pro in each partner's app marketplace with a co-marketing launch.

    Marketplace listings bring buyers already inside the tool, and integrations raise switching costs for Pro.

    Risks and how to handle them

    • Maintenance load

      Build only where demand is proven.

    Evidence

    • Your websitePaperless Pro use cases: three case studies, all institutions (a public university, a museum, an arts and culture organization); Pro "might be right for you if: You host 3+ professional events per year". Integrations page: CRM sync with Raiser's Edge NXT and HubSpot only, "With more integrations on the way!" and a "Request an integration" form.Source
    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source
  • 11

    Paperless Post has 674 category pages and about 450 blog posts, but they are separate: the wedding invitations grid does not answer when to send them, and the blog does not price the event.

    High impactMedium effort First result in 1 quarter SEO Lead

    First action

    Pick the top 100 category pages by search impressions.

    How to measure it

    Category page organic sessions

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Pick pages

      Top 100 by impressions.

      SEO Lead 1 week

    2. 2

      Write answers

      150 words each.

      Editorial team 1 month

    3. 3

      Link posts

      Matching blog content.

      SEO Lead 2 weeks

    4. 4

      Markup

      FAQ structured data.

      Engineering Lead 1 week

    5. 5

      Measure

      Search Console.

      SEO Lead monthly

    6. 6

      Extend

      Spanish and German pages.

      SEO Lead 1 quarter

    First result
    1 quarter
    Cost
    Writing time
    Owner
    SEO Lead

    Smallest test

    Add answers to ten wedding category pages.

    Why it works

    Add a short expert answer to the top 100 category pages (when to send, wording, typical guest count and cost at that count), link the matching blog posts, and add FAQ markup.

    Searchers and AI assistants favour pages that answer the question; category pages that do so rank and convert.

    Risks and how to handle them

    • Pushes designs down the page

      Place answers below the first row of designs.

    Evidence

    • Your websiteSitemap (checked October 23, 2026): 16,810 URLs, including 14,116 design pages under /card, 1,398 Flyer designs, 674 category pages and about 450 blog posts updated daily; separate Spanish (/es/) and German (/de/) sitemaps; four promo-code pages. Pro prices are also set in GBP and AUD.Source
    • Your websiteBlog: about 450 posts, new ones daily, e.g. "Friendsgiving Hosting Tips" and Angelica Hicks holiday party tips (October 21-22, 2026); a "Newly Engaged" wedding landing page; third-party guides rank for Paperless Post pricing questions, e.g. "Paperless Post Pricing 2026: Coins, Free Sends, Pro Plan".Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
  • 12

    Pro prices are already set in GBP and AUD, there is a UK phone line, and the site has Spanish and German versions. Occasions differ by country (Bonfire Night, hen and stag dos, Australia Day), and local search uses local words.

    Medium impactMedium effort First result in 2 quarters Product Marketing

    First action

    List the top ten local occasions for each country.

    How to measure it

    International sends

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Research terms

      Local occasions and words.

      SEO Lead 2 weeks

    2. 2

      Build pages

      Country categories.

      SEO Lead 1 month

    3. 3

      Default currency

      By country.

      Engineering Lead 2 weeks

    4. 4

      Local designs

      Tag existing designs.

      Design team 1 month

    5. 5

      Promote

      Pinterest and search.

      Product Marketing 1 quarter

    6. 6

      Measure

      Sends by country.

      Data Analyst monthly

    First result
    2 quarters
    Cost
    Ad test budget
    Owner
    Product Marketing

    Smallest test

    Launch a UK hen party page.

    Why it works

    Build country category pages for the top local occasions and terms, show local currency by default, and run local Pinterest and search campaigns. Track sends by country.

    The product and pricing are ready; local occasions and words are what local hosts search for.

    Risks and how to handle them

    • Spread too thin

      Start with the UK.

    Evidence

    • Your websiteSitemap (checked October 23, 2026): 16,810 URLs, including 14,116 design pages under /card, 1,398 Flyer designs, 674 category pages and about 450 blog posts updated daily; separate Spanish (/es/) and German (/de/) sitemaps; four promo-code pages. Pro prices are also set in GBP and AUD.Source
    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source
    • ChannelsYouTube @paperlesspost: 507 subscribers, 133 videos, about 200,000 total views. The site links Instagram, TikTok, Pinterest, Facebook and X; an affiliate program runs on Impact.Source
  • 13

    Pinterest is where hosts plan weddings, showers and parties, and Paperless Post has 14,116 design pages and designer collections. YouTube, by contrast, has 507 subscribers after 133 videos.

    High impactMedium effort First result in 1 quarter Brand and Social Lead

    First action

    Set up rich pins on design pages.

    How to measure it

    Pinterest-sourced sends

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Rich pins

      Design page metadata.

      Engineering Lead 1 week

    2. 2

      Boards

      Occasion and designer boards.

      Brand and Social Lead 2 weeks

    3. 3

      Seasonal plan

      Pins 6 weeks ahead of occasions.

      Brand and Social Lead ongoing

    4. 4

      Video cuts

      Vertical clips.

      Brand and Social Lead weekly

    5. 5

      Measure

      Sessions and sends.

      Data Analyst monthly

    6. 6

      Reallocate

      Shift from long-form video.

      Brand and Social Lead 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Brand and Social Lead

    Smallest test

    Pin 100 holiday designs this week.

    Why it works

    Publish rich pins for designs by occasion and season, boards per designer collection and wedding event, and short idea pins from blog posts. Shift video effort from long YouTube uploads to vertical clips for Pinterest, TikTok and Instagram.

    Planning-stage discovery is where invitation choices begin, and design-led content fits Pinterest's visual search.

    Risks and how to handle them

    • Traffic without sends

      Measure sends, not pins.

    Evidence

    • ChannelsYouTube @paperlesspost: 507 subscribers, 133 videos, about 200,000 total views. The site links Instagram, TikTok, Pinterest, Facebook and X; an affiliate program runs on Impact.Source
    • Your websiteSitemap (checked October 23, 2026): 16,810 URLs, including 14,116 design pages under /card, 1,398 Flyer designs, 674 category pages and about 450 blog posts updated daily; separate Spanish (/es/) and German (/de/) sitemaps; four promo-code pages. Pro prices are also set in GBP and AUD.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
  • 14

    Partiful sells "One link. Everyone's in." and "Takes 30 seconds" to younger hosts. Paperless Post's Flyer is a lighter, link-first format, but the menu leads with categories and designs rather than speed.

    High impactMedium effort First result in 1 quarter Flyer Product Manager

    First action

    Time today's fastest path from app open to shared link.

    How to measure it

    Quick-flow events

    Now
    –
    Target
    25,000 a month
    By
    2 quarters

    Steps

    1. 1

      Time today

      Steps and seconds.

      Product Designer 2 days

    2. 2

      Design flow

      Four steps.

      Product Designer 2 weeks

    3. 3

      Build

      App and mobile web.

      Engineering Lead 1 month

    4. 4

      Promote

      TikTok and Instagram.

      Brand and Social Lead 1 month

    5. 5

      Measure

      Creation and guest-to-host.

      Data Analyst monthly

    6. 6

      Upsell

      Premium for bigger events.

      Senior Product Manager, Revenue Growth later

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Flyer Product Manager

    Smallest test

    Prototype the flow and test with 20 hosts.

    Why it works

    Build a mobile-first "quick invite" flow: pick a vibe, add title, time and place, share a link, done in under 30 seconds, using Flyer. Promote it for casual hangouts, game nights and viewing parties.

    Casual events happen far more often than weddings; winning them early brings hosts back for the big ones.

    Risks and how to handle them

    • Free events add cost

      Use Free and Flyer limits.

    Evidence

    • Competitor researchRivals' own homepages: Partiful, "Free Online Invitations with RSVP Tracking", "One link. Everyone's in.", "Takes 30 seconds", plus discovery of events nearby; Punchbowl, free invitations with licensed characters (Mickey Mouse, Bluey, PAW Patrol) and potluck sign-ups; Evite, "Upload your own design" and a send time "We'll recommend ... based on our data".Source
    • Your websiteSitemap (checked October 23, 2026): 16,810 URLs, including 14,116 design pages under /card, 1,398 Flyer designs, 674 category pages and about 450 blog posts updated daily; separate Spanish (/es/) and German (/de/) sitemaps; four promo-code pages. Pro prices are also set in GBP and AUD.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
  • 15

    Paperless Post sells thank-you cards for weddings, showers and birthdays and already knows who attended. A thank-you is a natural second send that most hosts mean to do.

    Medium impactLow effort First result in 1 quarter Director

    First action

    Count events followed by a thank-you send today.

    How to measure it

    Thank-you attach rate

    Now
    –
    Target
    15%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Current attach rate.

      Data Analyst 2 days

    2. 2

      Matching designs

      Link invitation to thank-you design.

      Design team 2 weeks

    3. 3

      Prefill

      Attendee list.

      Engineering Lead 2 weeks

    4. 4

      Trigger

      Day-after email and push.

      Email Operations Specialist 1 week

    5. 5

      Test

      With holdout.

      Director, Lifecycle Marketing 1 month

    6. 6

      Report

      Attach rate and revenue.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director, Lifecycle Marketing

    Smallest test

    Prompt hosts of last weekend's birthdays.

    Why it works

    The day after the event, invite the host to send thank-you cards to guests who attended, with the list prefilled and a matching design. Offer it in the app and by email.

    It turns one event into two sends and keeps the brand in front of every guest twice.

    Risks and how to handle them

    • Wrong for some events

      Exclude memorials and business meetings.

    Evidence

    • Your websiteWedding page: invitations, save the dates, and "Showers and parties" (bridal shower, couples' shower, engagement party, bachelorette, bachelor, joint bach, post-elopement party, wedding weekend, welcome party, rehearsal dinner, wedding brunch) plus Indian wedding events (Mehendi, Haldi, Sangeet). Its pricing block is the generic one: "Pay per event, Great for 1-2 events a year" or "Subscription, Great for 3+ events a year". It promotes Magic Art, an AI illustration tool, and "Expert advice from Yes to I do". Printed wedding invitations are offered through a Paper Source partnership.Source
    • HiringEmail Operations Specialist (New York, posted October 15, 2026), on the Growth Marketing team reporting to the Director, Lifecycle Marketing: executes campaign emails and "triggered lifecycle flows", builds "responsive, personalized triggered email templates" in Sailthru with its Zephyr scripting language, segments lists, sets up tests, QA's every send with Litmus and analyzes performance in Looker.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
  • 16

    Paperless Post helped over 30 million people connect last year, and every guest sees the product working. Guests are the cheapest new hosts available, and there are no ads on the platform to compete with.

    High impactMedium effort First result in 1 quarter Growth Marketing Manager

    First action

    Measure today's guest-to-host rate.

    How to measure it

    New hosts from guests

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Guest-to-host rate.

      Data Analyst 1 week

    2. 2

      Copy

      One line, no ad feel.

      Product Marketing 2 days

    3. 3

      Build

      RSVP confirmation and email.

      Engineering Lead 2 weeks

    4. 4

      Exclusions

      Sensitive events.

      Senior Product Manager, Revenue Growth 1 day

    5. 5

      Test

      By event type.

      Growth Marketing Manager 1 month

    6. 6

      Report

      New hosts and sends.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Growth Marketing Manager

    Smallest test

    Run it on Friendsgiving events.

    Why it works

    After a guest RSVPs, show one tasteful line: "Hosting something? Your first 50 invitations are free." Track guest-to-host conversion and test it by event type, never on weddings or memorials.

    Guests trust what they just used, and the free 50 lowers the first step.

    Risks and how to handle them

    • Hosts dislike promotion to their guests

      Let hosts turn it off; keep it after RSVP only.

    Evidence

    • HiringPaperless Post's description in its job posts: it "helped over 30 million people connect in the real world last year", "isn't supported by ad revenue", and is "a truly product-driven company with millions of paying users" that runs "extensive user tests".Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    The wedding page covers every event from engagement to brunch, and printed invitations come through Paper Source. Couples manage one guest list across all of it, often in spreadsheets.

    High impactHigh effort First result in 3 quarters Senior Product Manager

    First action

    Interview 20 recent couples on how they managed lists.

    How to measure it

    Sends per wedding account

    Now
    –
    Target
    +30%
    By
    3 quarters

    Steps

    1. 1

      Interview couples

      List and event pain.

      User Research 1 month

    2. 2

      Design hub

      Groups and events.

      Product Designer 1 month

    3. 3

      Build

      Guest list across events.

      Engineering Lead 1 quarter

    4. 4

      Print link

      Addresses to Paper Source orders.

      Partnerships Lead 1 quarter

    5. 5

      Price

      With the wedding pass.

      Senior Product Manager, Revenue Growth 1 month

    6. 6

      Measure

      Sends and revenue per wedding.

      Data Analyst quarterly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Let couples copy one event's guest list into the next.

    Why it works

    Build a wedding hub: one guest list with groups (family, wedding party, out-of-town), each event sending to the right groups, address collection feeding Paper Source print orders, and the wedding pass as the price.

    The guest list is the center of wedding planning; owning it makes Paperless Post the default for every send and print order.

    Risks and how to handle them

    • Large build

      Ship groups first, then cross-event sending.

    Builds on

    Evidence

    • Your websiteWedding page: invitations, save the dates, and "Showers and parties" (bridal shower, couples' shower, engagement party, bachelorette, bachelor, joint bach, post-elopement party, wedding weekend, welcome party, rehearsal dinner, wedding brunch) plus Indian wedding events (Mehendi, Haldi, Sangeet). Its pricing block is the generic one: "Pay per event, Great for 1-2 events a year" or "Subscription, Great for 3+ events a year". It promotes Magic Art, an AI illustration tool, and "Expert advice from Yes to I do". Printed wedding invitations are offered through a Paper Source partnership.Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • HiringSenior Product Manager I/II, Revenue Growth (New York, posted October 15, 2026): owns "our Revenue Growth and Pricing product experiences", a pricing experience "used by millions of new and repeat customers per year" that spans "the entire B>S funnel"; will "optimize and evolve our pricing model", "lead the PAYGO Working Group", and "craft hypothesis-driven A/B testing strategies to optimize conversion x monetization", to "optimize events volume, monetization, and user satisfaction".Source
  • 18

    Paperless Post sees how millions of guests open and RSVP, and Evite already sells a data-based send-time recommendation. Nobody publishes how people actually respond to invitations.

    High impactMedium effort First result in 3 quarters Data Analyst

    First action

    Pick ten questions hosts ask most.

    How to measure it

    Report backlinks

    Now
    –
    Target
    200
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten host questions.

      Product Marketing 1 week

    2. 2

      Analyze

      Aggregated data.

      Data Analyst 2 months

    3. 3

      Privacy review

      Nothing identifiable.

      Legal 1 month

    4. 4

      Write

      Report and charts.

      Product Marketing 1 month

    5. 5

      Launch

      Press and social.

      Brand and Social Lead 1 month

    6. 6

      Productize

      Send-time advice.

      Engineering Lead 1 quarter

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Data Analyst

    Smallest test

    Publish one chart before the holiday season.

    Why it works

    Publish an annual report: RSVP rates by lead time, day and channel (text, email, link), guest counts by occasion, and regional differences. Build the best findings into the editor as advice ("Send by Thursday for 20% more RSVPs").

    Original data earns press and links, and in-product advice improves event outcomes for every host.

    Risks and how to handle them

    • Privacy

      Aggregate and suppress small groups.

    Evidence

    • HiringPaperless Post's description in its job posts: it "helped over 30 million people connect in the real world last year", "isn't supported by ad revenue", and is "a truly product-driven company with millions of paying users" that runs "extensive user tests".Source
    • Competitor researchRivals' own homepages: Partiful, "Free Online Invitations with RSVP Tracking", "One link. Everyone's in.", "Takes 30 seconds", plus discovery of events nearby; Punchbowl, free invitations with licensed characters (Mickey Mouse, Bluey, PAW Patrol) and potluck sign-ups; Evite, "Upload your own design" and a send time "We'll recommend ... based on our data".Source
    • Your websiteBlog: about 450 posts, new ones daily, e.g. "Friendsgiving Hosting Tips" and Angelica Hicks holiday party tips (October 21-22, 2026); a "Newly Engaged" wedding landing page; third-party guides rank for Paperless Post pricing questions, e.g. "Paperless Post Pricing 2026: Coins, Free Sends, Pro Plan".Source
  • 19

    Nonprofits and schools already get 25% off, and education events and fundraisers are a menu category; the strongest case studies are universities. PTAs and school offices send all year but buy event by event.

    High impactHigh effort First result in 4 quarters Paperless Pro Sales Lead

    First action

    Count school and PTA accounts paying per event.

    How to measure it

    School-year plans

    Now
    –
    Target
    500
    By
    4 quarters

    Steps

    1. 1

      Size

      School accounts.

      Data Analyst 2 weeks

    2. 2

      Package

      Plan and templates.

      Senior Product Manager, Revenue Growth 1 month

    3. 3

      Import

      Parent lists.

      Engineering Lead 1 quarter

    4. 4

      Pilot

      20 schools.

      Paperless Pro Sales Lead 1 quarter

    5. 5

      Channel

      PTA networks.

      Partnerships Lead 2 quarters

    6. 6

      Measure

      Renewals.

      Data Analyst yearly

    First result
    4 quarters
    Cost
    Sales time
    Owner
    Paperless Pro Sales Lead

    Smallest test

    Offer the plan to 50 current school accounts.

    Why it works

    Package an August-to-July plan for schools with the discount built in, templates for back-to-school, galas and graduation, and a parent directory import. Sell through district and PTA networks.

    Schools have repeat, predictable events and budgets set once a year.

    Risks and how to handle them

    • Slow buying cycles

      Sell in spring for the next year.

    Evidence

    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
    • Your websitePaperless Pro use cases: three case studies, all institutions (a public university, a museum, an arts and culture organization); Pro "might be right for you if: You host 3+ professional events per year". Integrations page: CRM sync with Raiser's Edge NXT and HubSpot only, "With more integrations on the way!" and a "Request an integration" form.Source
    • Your websitePaperless Pro subscription: annual plans by guest count, from 250 guests for $250 a year and 500 for $400 up to 5,000 for $2,500; guests count "each time" an invitation is sent or someone responds through a Shareable Link; "Save 25% vs. paying per event". On the pricing page the subscription tab is labelled "best for professionals", and /subscription says it is "Made for professionals who host frequent events". Upgrades pay the difference; subscriptions are non-refundable.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    No gift option is linked from the homepage or pricing page, yet engagement, baby and milestone birthdays are moments when friends and family look for a useful gift.

    Medium impactLow effort First result in 1 quarter Senior Product Manager

    First action

    Survey 500 recent guests on gifting interest.

    How to measure it

    Gift sales

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Survey

      Interest and price.

      User Research 2 weeks

    2. 2

      Design gift card

      Designer collection.

      Design team 2 weeks

    3. 3

      Build

      Gift purchase and redeem.

      Engineering Lead 1 month

    4. 4

      Place

      Wedding, baby, checkout.

      Product Marketing 1 week

    5. 5

      Promote

      Holiday email.

      Email Operations Specialist 1 month

    6. 6

      Measure

      Redemption and spend.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Product Manager, Revenue Growth

    Smallest test

    Sell a manual gift code for one month.

    Why it works

    Offer gift Coins and a giftable wedding pass with a designer-collection card, sold from the wedding and baby pages and at checkout for guests.

    Gifts bring prepaid revenue and new hosts who arrive already committed.

    Risks and how to handle them

    • Unredeemed balances

      Check gift card rules with Finance and Legal.

    Evidence

    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
    • Your websiteWedding page: invitations, save the dates, and "Showers and parties" (bridal shower, couples' shower, engagement party, bachelorette, bachelor, joint bach, post-elopement party, wedding weekend, welcome party, rehearsal dinner, wedding brunch) plus Indian wedding events (Mehendi, Haldi, Sangeet). Its pricing block is the generic one: "Pay per event, Great for 1-2 events a year" or "Subscription, Great for 3+ events a year". It promotes Magic Art, an AI illustration tool, and "Expert advice from Yes to I do". Printed wedding invitations are offered through a Paper Source partnership.Source
    • Your websitePricing page: pay per event at Free $0.00, Basic $0.50, Premium $1.05 ("Most Popular") and All Access $1.44 per guest; a calculator that opens at 50 guests ("$52.50 total, $1.05/guest, 5 Coins each"); "The more guests you invite, the less you pay per guest." The FAQ asks hosts to multiply "Coins per recipient" by guests, says Coins can be bought "in exactly the quantity you need after adding your guest list to your event", explains the move from itemized to bundled feature sets, and offers the first 50 invitations free on the Free feature set and a 25% nonprofit discount.Source
  • 21

    Hosts track opens and RSVPs in real time but see no benchmark. A host at 40% responses a week out does not know whether that is normal.

    Medium impactLow effort First result in 1 quarter Product Manager

    First action

    Compute response curves for the top five occasions.

    How to measure it

    Final RSVP rate

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Curves

      Top five occasions.

      Data Analyst 2 weeks

    2. 2

      Design

      Benchmark line.

      Product Designer 1 week

    3. 3

      Build

      Tracking view.

      Engineering Lead 2 weeks

    4. 4

      Reminder

      One tap.

      Engineering Lead 1 week

    5. 5

      Test

      With holdout.

      Product Manager, Guest Management 1 month

    6. 6

      Report

      RSVP rates.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Manager, Guest Management

    Smallest test

    Email the benchmark to 1,000 hosts.

    Why it works

    Add a benchmark to the tracking view ("Similar birthday parties have 65% responses by now") with a one-tap reminder. Use the same data as the hosting report.

    A benchmark makes reminders feel useful and improves events, which brings hosts back.

    Risks and how to handle them

    • Stress for hosts

      Show only with a helpful action.

    Evidence

    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source
    • HiringPaperless Post's description in its job posts: it "helped over 30 million people connect in the real world last year", "isn't supported by ad revenue", and is "a truly product-driven company with millions of paying users" that runs "extensive user tests".Source
  • 22

    Paperless Post has collections from Oscar de la Renta to Angelica Hicks and an Impact affiliate program, but video reach is small. Party, wedding and parenting creators already show invitations in their planning content.

    Medium impactMedium effort First result in 2 quarters Partnerships Lead

    First action

    List 50 creators who already feature invitations.

    How to measure it

    Creator-sourced sends

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      List creators

      Party, wedding, parenting.

      Partnerships Lead 2 weeks

    2. 2

      Terms

      Pay on sends.

      Partnerships Lead 1 week

    3. 3

      Drop kit

      Early access and clips.

      Brand and Social Lead 2 weeks

    4. 4

      Launch

      With one designer drop.

      Brand and Social Lead 1 month

    5. 5

      Measure

      Sends per creator.

      Data Analyst monthly

    6. 6

      Keep the best

      Quarterly review.

      Partnerships Lead quarterly

    First result
    2 quarters
    Cost
    Affiliate commissions
    Owner
    Partnerships Lead

    Smallest test

    Run one drop with five creators.

    Why it works

    Recruit 50 creators to the affiliate program with early access to new designer drops, a creator landing page and short tutorials they can remix. Pay on sends, not clicks.

    Creators bring planning-stage audiences, and drops give them news to post.

    Risks and how to handle them

    • Off-brand content

      Brief and approve the first posts.

    Evidence

    • ChannelsYouTube @paperlesspost: 507 subscribers, 133 videos, about 200,000 total views. The site links Instagram, TikTok, Pinterest, Facebook and X; an affiliate program runs on Impact.Source
    • Your websiteHomepage: designer collections (Oscar de la Renta, Angelica Hicks, John Derian, Rifle Paper Co., Martha Stewart, Sugar Paper, Peanuts); "No ads, ever"; send by email, text or link, track RSVPs, message guests, co-hosts, guest questions, scheduled sends, an app; "Upload your own design"; footer links to a Party Shop and personal design services. No gift or gift-card option is linked from the homepage or pricing page.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of paperlesspost.com More example playbooks and reviews

More growth playbooks

Other companies we have researched, each read from what they are hiring for.

  • Fubo growth strategyA live TV streaming company: Fubo (sports-first live TV with add-ons such as My Local Sports), Hulu + Live TV (entertainment) and Molotov…20 growth ideas
  • The Pokémon Company International growth strategyManages the Pokémon brand outside Asia: licensing and marketing, the Pokémon Trading Card Game, the animated series, Pokémon Center…21 growth ideas
  • FuseGlobal growth strategyA specialist staffing firm founded in 2000: long-term contract staffing, solution delivery and payroll services for SAP, technology…21 growth ideas
  • Mighty Networks growth strategyA community platform for creators, entrepreneurs and brands: communities, courses, events, memberships and payments on web and native…21 growth ideas
  • BioStack growth strategyTurns de-identified, longitudinal hospital data (notes, labs, imaging, medications, outcomes, telehealth audio) into ML-ready datasets…24 growth ideas
  • Orderly growth strategyInfrastructure for perpetual futures exchanges: a shared orderbook and liquidity layer that builders use to launch their own branded DEX…20 growth ideas
  • Granted growth strategyAn AI-native patient advocate that reviews medical bills, fights denials, finds financial assistance and negotiates with providers…21 growth ideas
  • WWAKE growth strategyFine jewellery designed and handmade in a women-run studio in Brooklyn: rings, earrings, necklaces, engagement and wedding pieces, One of…21 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Paperless Post did not commission, review or endorse it, and Programmable is not affiliated with Paperless Post. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Paperless Post runs its business.

Something wrong, or do you represent Paperless Post? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Design-page totals, the wedding pass test, Pro savings for frequent hosts, the draft flow, Coin values on the pricing page and the mobile hero.

  2. Days 31 to 6013 ideas

    Recurring-event and thank-you flows, post-send upgrades, company Pro, integrations, category answers, UK and Australia, Pinterest, quick Flyer and guest-to-host; gifts, benchmarks and creator drops.

  3. Days 61 to 903 ideas

    Commit to the wedding hub, the hosting report and a school-year plan.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value beautiful designer invitations. The most cited problem: working out what Coins cost.

  • No ads for guests
  • Paying per event for many related events
  • In their words: “invites”

Market

Competitive landscape

5 competitors compared: Partiful, Evite, Punchbowl, Greenvelope and 1 more.

  • Gap to exploit: Pricing built around a wedding's many events
  • Partiful: Less design depth for formal events
  • Evite: Ad-supported free tier

Hiring signals

Paperless Post's open roles are both about revenue from existing demand.

  • Senior Product Manager I/II, Revenue Growth: Pricing model, PAYGO Working Group, conversion x monetization tests. Ideas 1, 2, 3, 5, 8.
  • Email Operations Specialist: Triggered lifecycle flows in Sailthru. Ideas 4, 7, 15.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
ProgrammableMarketing
ExamplesLeaderboardsProductsTermsPrivacyCookiesDPALegalContact

© 2026 AI-Powered Growth Intelligence