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  • The brief
  • Start here
  • Idea portfolio
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  • This week · 6
  • This quarter · 8
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 18, 2026
  1. Programmable
  2. Playbooks
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growth playbook · Oct 18, 2026

rula.com (opens in a new tab)

Rula growth playbook

Diagnosis

Rula is hiring to grow every way patients reach it at once. Marketing is adding a Director of Organic Growth for SEO and AEO, a Director of B2B Employer Marketing measured on patient starts, a paid search specialist for a program at $20M+ scale moving to value-based bidding, and an affiliate lead focused on compliance.

Partnerships is hiring field sellers inside primary care practices, a Midwest AE, a consultant and health plan BDM, and engineers for referrals, the Employer Portal and provider supply.

The site is already a mature SEO machine (about 36,000 URLs), so the next gains are precision: consistent facts for answer engines, a deliberate AI crawler policy, privacy-safe conversion data, and turning signed employers and practices into active referrers.

Growth Score

7/10

Biggest Opportunity

Become the answer when someone asks an assistant for an in-network therapist: one set of dated facts, a deliberate crawler policy for the 26,868 provider pages, and a weekly panel against Headway, Alma and Grow Therapy.

Biggest Risk

Scaling paid search, affiliates and value-based bidding in mental health without a strict line on what data reaches ad platforms; the FTC's BetterHelp order shows the cost.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Audit exactly what ad pixels and conversion uploads send before scaling value-based bidding

    Export the Google Ads and Microsoft Ads conversion actions and the tag manager container.

    High impact First result in 1 month
  2. 2

    One dated "Rula by the numbers" page, and every page reads its figures from it

    List every page that states a plan, provider or specialty count and the number each one shows.

    High impact First result in 2 weeks
  3. 3

    Write down an AI crawler policy that keeps answer engines in and training bots out

    Pull 30 days of server logs and count visits by each AI crawler user agent.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 7Fill-ins · 5Reconsider · 5
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Rula's own pages disagree on its headline facts: 100+, 120+ or 170+ plans; 15K+ or 21,000+ providers; 93 or 180 specialties. A person skims past that. An answer engine picks one number, quotes it as fact, and may quote a competitor's cleaner number instead.

    High impactLow effort First result in 2 weeks Director of Organic Growth

    First action

    List every page that states a plan, provider or specialty count and the number each one shows.

    How to measure it

    Pages showing the current figures

    Now
    –
    Target
    100% of marketing pages
    By
    30 days

    Steps

    1. 1

      Inventory the claims

      Crawl the marketing sitemap for plan, provider, specialty, copay and outcome figures.

      Director of Organic Growth (SEO/AEO) 1 day

    2. 2

      Pick the true numbers

      Agree each current figure and how it is counted with Analytics and Clinical.

      Director of Organic Growth (SEO/AEO) 2 days

    3. 3

      Write the page

      One table, one line on method per figure, a last-updated date.

      Director of Organic Growth (SEO/AEO) 1 day

    4. 4

      Add structured data

      Organization with numberOfEmployees-style properties where they fit, and a Dataset for outcomes.

      Director of Organic Growth (SEO/AEO) 1 day

    5. 5

      Make figures shared

      Move the numbers into one Storyblok data source used by every template.

      Web engineering 3 days

    6. 6

      Fix the outliers

      Update the EAP, PCP and test pages that show older numbers.

      Director of Organic Growth (SEO/AEO) 1 day

    7. 7

      Set a review date

      Quarterly refresh, owned by the organic team.

      Director of Organic Growth (SEO/AEO) 30 minutes

    First result
    2 weeks
    Cost
    $0 plus engineering time
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Fix the five most-visited pages first and check what an AI assistant answers for "how many insurance plans does Rula take".

    Why it works

    Publish a single facts page: plans in network, providers, specialties, average copay, people with in-network access, outcome figures (76% within 8 sessions, 93% feel better), each with the date and how it is counted, plus Organization and Dataset structured data. Then replace the hard-coded numbers in the Storyblok templates with one shared source so they change together.

    The new Director of Organic Growth is asked for "enterprise-grade structured data" and "share-of-voice in zero-click environments". Consistent, dated facts are the cheapest version of both, and they also stop a health plan buyer from finding two numbers in one sales cycle.

    Risks and how to handle them

    • Outcome figures read as medical claims

      Clinical and legal review of the wording, with the measure (PHQ-9, GAD-7) named.

    • Numbers go stale again

      One data source and a quarterly owner.

    Evidence

    • Your websiteThe same facts differ between pages: the cost page says "100+ insurance plans accepted", "170M+ people have access" and a "$15 average copay"; the homepage says 120+ plans; the employer test page says 170+ plans; the EAP page says "15K+ in-network providers" while partner pages say "21,000+ licensed mental health providers"; partner pages say patients filter by "93 different specialties" while the PCP page says "over 180 clinical specialties"; the health plan page says "76% of Rula patients show meaningful improvement within 8 sessions".Source
    • Your websiteHomepage: "Find your therapist, covered by insurance"; "In-network with 120+ plans nationwide"; "97% match satisfaction"; "98% make progress"; Trustpilot "Excellent 4.6 out of 5"; the six featured "Unprompted review via Trustpilot" quotes are dated November 4 to 15, 2025.Source
    • HiringDirector of Organic Growth - SEO | AEO (remote, $189K to $220K plus bonus), reporting to the Head of Brand & Integrated Marketing: owns the multi-year roadmap and revenue impact of organic search and Answer Engine Optimization "as a cohesive growth engine", for patients and providers; names "a generational paradigm shift from legacy SEO to AI-mediated discovery — including LLMs, AI Overviews, and conversational search", "enterprise-grade structured data" and "share-of-voice in zero-click environments", co-owned with Engineering, Product and Design.Source
  • 02

    robots.txt blocks a list of AI bots from the therapist directory, which protects provider data from training sets. The crawlers that fetch pages for live answers (OAI-SearchBot, ChatGPT-User, PerplexityBot, Claude-SearchBot) are not named, so today they are allowed by default rather than by decision.

    High impactLow effort First result in 1 month Director of Organic Growth

    First action

    Pull 30 days of server logs and count visits by each AI crawler user agent.

    How to measure it

    Directory pages fetched by answer-engine crawlers

    Now
    –
    Target
    Rising month over month
    By
    60 days

    Steps

    1. 1

      Read the logs

      Visits by user agent to /therapists/, /providers/ and insurer pages.

      Director of Organic Growth (SEO/AEO) 1 day

    2. 2

      Draft the policy

      Training versus retrieval, with each bot's published purpose.

      Director of Organic Growth (SEO/AEO) 1 day

    3. 3

      Provider review

      Check what therapists agreed to about profile reuse.

      Provider Success 2 days

    4. 4

      Legal review

      Confirm the policy against provider agreements and privacy terms.

      Privacy and legal counsel 3 days

    5. 5

      Update robots.txt

      Name the allowed retrieval bots and keep the training blocks.

      Web engineering 1 hour

    6. 6

      Verify

      Fetch test pages as each bot and confirm the result.

      Director of Organic Growth (SEO/AEO) 2 hours

    7. 7

      Review quarterly

      Add new crawler names as companies publish them.

      Director of Organic Growth (SEO/AEO) 1 hour a quarter

    First result
    1 month
    Cost
    $0
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Ask three assistants the same ten directory questions before and after the change.

    Why it works

    Turn the current file into a written policy: which bots may read the directory and provider pages (answer-engine retrieval) and which may not (model training), reviewed by legal and the provider team. Then name the allowed bots explicitly, check server logs for their visits, and recheck every quarter as new crawler names appear.

    The directory pages (26,868 provider profiles, insurer and state pages) are exactly what a person asking an assistant "find a therapist in Chicago who takes Aetna" needs. An accidental block would quietly remove Rula from those answers; a deliberate allow keeps them.

    Risks and how to handle them

    • A retrieval bot is also used for training

      Follow each company's published crawler documentation and revisit when it changes.

    • Provider objections

      Offer an opt-out per profile.

    Evidence

    • Your websiterobots.txt groups GPTBot, ClaudeBot, anthropic-ai, CCBot, Google-Extended, Amazonbot, Amzn-SearchBot and Baiduspider and disallows /therapists/, /therapy/, /psychiatrists/ and /providers/ for them; answer-engine search crawlers such as OAI-SearchBot, ChatGPT-User, PerplexityBot and Claude-SearchBot are not named, so they fall under the general rule that allows the whole site.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringDirector of Organic Growth - SEO | AEO (remote, $189K to $220K plus bonus), reporting to the Head of Brand & Integrated Marketing: owns the multi-year roadmap and revenue impact of organic search and Answer Engine Optimization "as a cohesive growth engine", for patients and providers; names "a generational paradigm shift from legacy SEO to AI-mediated discovery — including LLMs, AI Overviews, and conversational search", "enterprise-grade structured data" and "share-of-voice in zero-click environments", co-owned with Engineering, Product and Design.Source
  • 03

    The paid search program runs at a scale the posting puts at $20M+ a year and is moving to value-based bidding on lifetime value. Value rules need conversion values sent to Google and Microsoft. In mental health, the line between a conversion value and health information is thin, and the FTC fined BetterHelp $7.8 million for sending questionnaire answers to ad platforms.

    High impactLow effort First result in 1 month Sr. Paid Search Specialist

    First action

    Export the Google Ads and Microsoft Ads conversion actions and the tag manager container.

    How to measure it

    Conversion actions passing the audit

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Export the setup

      All conversion actions, tags and upload jobs.

      Sr. Paid Search Specialist 1 day

    2. 2

      Map each field

      What each tag sends and from which page.

      Sr. Paid Search Specialist 1 day

    3. 3

      Flag risks

      Anything tied to condition, specialty, questionnaire or medication pages.

      Privacy and legal counsel 2 days

    4. 4

      Design value bands

      Three or four LTV tiers by payer type and service, no clinical detail.

      Sr. Paid Search Specialist 2 days

    5. 5

      Move server-side

      Compute and send bands from the backend, not the browser.

      Marketing engineering 1 week

    6. 6

      Test bidding

      tROAS on bands in one campaign group against the current setup.

      Sr. Paid Search Specialist 4 weeks

    7. 7

      Write it down

      A one-page data map for legal and agencies.

      Sr. Paid Search Specialist 1 day

    First result
    1 month
    Cost
    Engineering time
    Owner
    Sr. Paid Search Specialist

    Smallest test

    Run the audit on the therapy brand campaign alone and fix what it finds.

    Why it works

    List every tag, pixel and offline conversion upload on the funnel, and what fields each sends. Replace anything that reveals a condition, a service line tied to a person, or questionnaire answers with coarse value bands (for example, LTV tier A, B, C) computed server-side, then document it for legal.

    The new specialist is hired for value-based bidding; doing the audit first means the program scales on signals Rula can defend, and value bands usually work as well for bidding as exact values.

    Risks and how to handle them

    • Bidding gets worse with coarser values

      Test on one campaign group before switching all.

    • Tags added later bypass the rules

      Tag manager approvals by the paid lead.

    Evidence

    • HiringSr. Paid Search Specialist (remote, $108K to $125K): runs day to day a paid search program described as "one of the largest in the mental health space" across therapy and psychiatry, optimized for patient starts and lifetime value; asks for experience at "$20M+ annual spend", value-based bidding (tROAS, Smart Bidding value rules), Google and Microsoft Ads and LTV-based frameworks; reports to the Director of Patient Performance Marketing.Source
    • FTCIn 2023 the FTC finalized an order requiring BetterHelp to pay $7.8 million and banning it from sharing consumers' health data for advertising, after alleging it sent email addresses, IP addresses and health questionnaire answers to Facebook, Snapchat, Criteo and Pinterest.Source
    • HiringDirector of B2B Employer Marketing (remote, $189K to $220K plus bonus): moves the Activation Marketing team "from a content-production focus to an intelligence-gathering and multiplier engine"; owns marketing-attributable patient starts from commercial referral audiences (health plans, employers and primary care providers), attribution criteria, A/B and multivariate tests, incrementality tests against holdouts, and automation of campaigns with AI agents.Source
  • 04

    Two pages named _test3 and _test4 are in the sitemap and tell search engines "index, follow". They repeat the employer pitch with a different plan count (170+), so they compete with the real employer page and show unfinished copy to anyone who lands on them.

    Medium impactLow effort First result in 2 weeks Director of Organic Growth

    First action

    Search Google for the two test URLs and note whether they are indexed.

    How to measure it

    Test URLs in Google's index

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Check the index

      site: search and Search Console URL inspection.

      Director of Organic Growth (SEO/AEO) 30 minutes

    2. 2

      Add noindex

      Or canonical to the employer page.

      Web engineering 1 hour

    3. 3

      Fix the sitemap

      Exclude test, draft and preview slugs.

      Web engineering 2 hours

    4. 4

      Request removal

      Search Console removal for both URLs.

      Director of Organic Growth (SEO/AEO) 15 minutes

    5. 5

      Decide on retail

      Keep, merge or drop the retail pitch.

      Director of B2B Employer Marketing 1 day

    6. 6

      Publish properly

      If kept, a real retail page with a case study.

      Director of B2B Employer Marketing 2 weeks

    First result
    2 weeks
    Cost
    $0
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Noindex the two pages today.

    Why it works

    Add noindex or a canonical to /partnerships-employers/, drop them from the sitemap, and add a sitemap rule that excludes any slug containing "test". If the retail pitch is worth keeping, launch it as /partnerships-employers/retail/ with its own title and proof.

    Clean index coverage is the first thing an organic lead checks, and the retail angle (associates who are not at a desk) is a real segment worth its own page once finished.

    Risks and how to handle them

    • Someone links the test page in a deck

      The canonical sends them to the real page.

    Evidence

    • Your websiteTwo test pages, /partnerships-employers-retailers_test3/ and _test4/ (updated October 16, 2026), are listed in the sitemap with robots "index, follow". They hold a retail employer pitch, "Help your retail teams access in-network mental health care" and "Built for associates who don't always work at a desk", with co-branded welcome emails, break-room flyers and swag, and say "In-network with 170+ plans".Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringDirector of B2B Employer Marketing (remote, $189K to $220K plus bonus): moves the Activation Marketing team "from a content-production focus to an intelligence-gathering and multiplier engine"; owns marketing-attributable patient starts from commercial referral audiences (health plans, employers and primary care providers), attribution criteria, A/B and multivariate tests, incrementality tests against holdouts, and automation of campaigns with AI agents.Source
  • 05

    The homepage shows six Trustpilot quotes dated November 4 to 15, 2025. Nearly a year on, a careful visitor reads that as a site no one updates, on the page where they decide whether to share their insurance details.

    Medium impactLow effort First result in 1 month Director of Organic Growth

    First action

    Pick the ten newest reviews that mention insurance or matching.

    How to measure it

    Get started clicks from the homepage

    Now
    –
    Target
    +5% relative
    By
    6 weeks

    Steps

    1. 1

      Pick the source

      Trustpilot widget or monthly pull.

      Director of Organic Growth (SEO/AEO) 1 hour

    2. 2

      Set the filter

      Recent, four stars and up, topic tags.

      Director of Organic Growth (SEO/AEO) 1 hour

    3. 3

      Clinical check

      No reviews that describe a diagnosis in detail.

      Clinical team 1 hour

    4. 4

      Build the block

      Shared component for homepage and insurer pages.

      Web engineering 1 day

    5. 5

      Add dates

      Show each review's date.

      Web engineering 1 hour

    6. 6

      Test

      A/B against the current static block.

      Director of Organic Growth (SEO/AEO) 4 weeks

    First result
    1 month
    Cost
    $0 to a Trustpilot plan upgrade
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Replace the six quotes by hand with six from the last 30 days.

    Why it works

    Use Trustpilot's live widget or a monthly job that pulls the latest four- and five-star reviews mentioning a match, insurance or billing, with dates shown; keep the 4.6 rating line, and add the same block to insurer pages.

    Freshness is a trust signal, and the reviews that mention insurance answer the main doubt of someone arriving from "therapist who takes Aetna".

    Risks and how to handle them

    • A recent review is negative

      Show the overall rating honestly; filter only by topic and stars.

    Evidence

    • Your websiteHomepage: "Find your therapist, covered by insurance"; "In-network with 120+ plans nationwide"; "97% match satisfaction"; "98% make progress"; Trustpilot "Excellent 4.6 out of 5"; the six featured "Unprompted review via Trustpilot" quotes are dated November 4 to 15, 2025.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
  • 06

    The affiliate manager is asked to grow publishers and to keep "channel integrity through disciplined compliance and fraud/quality auditing". In mental health, a publisher who targets people by condition or promises "free therapy" creates a problem Rula owns.

    Medium impactLow effort First result in 1 month Sr. Affiliate Marketing Manag…

    First action

    Collect the current terms from the network and every live publisher creative.

    How to measure it

    Active publishers signed to the rulebook

    Now
    –
    Target
    100%
    By
    60 days

    Steps

    1. 1

      Gather what exists

      Network terms and live creatives.

      Sr. Affiliate Marketing Manager 1 day

    2. 2

      Draft the rules

      Claims, targeting, disclosure, brand terms, offers.

      Sr. Affiliate Marketing Manager 2 days

    3. 3

      Legal review

      Health advertising and data rules.

      Privacy and legal counsel 3 days

    4. 4

      Set audits

      Monthly creative and traffic checks with the specialist.

      Sr. Affiliate Marketing Manager 1 day

    5. 5

      Roll out

      Publishers re-accept in Impact.

      Sr. Affiliate Marketing Manager 2 weeks

    6. 6

      Template the creator offer

      The free-session page as the standard for new creators.

      Sr. Affiliate Marketing Manager 2 days

    First result
    1 month
    Cost
    $0
    Owner
    Sr. Affiliate Marketing Manager

    Smallest test

    Audit the top ten publishers against a draft of the rules.

    Why it works

    Write the rules every publisher accepts: approved claims and copy, no condition-based targeting or retargeting, required disclosures, no brand bidding, how the free first session (as on the Therapy in a Pint page) may be described, and the audit and payout clawback when rules are broken.

    A clear rulebook makes recruiting faster (publishers know the terms) and auditing simpler, and it turns the creator partnership that already works into a template.

    Ready to use

    ChecklistPublisher rulebook (first draft)

    [ ] Only approved claims: in-network therapy and psychiatry, average copay as stated on rula.com, dated outcome figures
    [ ] No targeting or retargeting by condition, symptom or medication
    [ ] No "free therapy" unless the offer page says so (EAP, partner first session)
    [ ] Affiliate disclosure on every placement
    [ ] No bidding on Rula brand terms
    [ ] No incentivised sign-ups
    [ ] Monthly creative audit; clawback on violations

    Risks and how to handle them

    • Top publishers push back

      Phase in with a grace period and better payouts for clean traffic.

    Evidence

    • HiringSr. Affiliate Marketing Manager (remote, $152K to $177K): owns the affiliate channel end to end ("a critical channel for Rula's patient marketing team"): investment, publishers, forecasting and the patient journey, with an Affiliate Specialist, a contractor and virtual assistants; recruits and grows publishers and safeguards "channel integrity through disciplined compliance and fraud/quality auditing"; Impact or an equivalent network.Source
    • Your websiteA creator partnership page, /therapy-in-a-pint/: "Your first session is on us", a free first session with terms linked; it is the only partner-branded offer page in the marketing sitemap besides the Optum Care Mission Hills page.Source
    • FTCIn 2023 the FTC finalized an order requiring BetterHelp to pay $7.8 million and banning it from sharing consumers' health data for advertising, after alleging it sent email addresses, IP addresses and health questionnaire answers to Facebook, Snapchat, Criteo and Pinterest.Source

This quarter 8

The core plays for the next three months.

  • 07

    Employers are promised a branded scheduling page and rollout help, and the retail test page lists co-branded welcome emails and break-room flyers. Today that is account-manager work. The new EAP/Employer engineer is building the portal where HR "launch awareness campaigns" and "track utilization".

    High impactMedium effort First result in 1 quarter Director of B2B Employer Mark…

    First action

    Collect the rollout materials account managers send today.

    How to measure it

    Starts per 1,000 eligible employees, first 90 days

    Now
    –
    Target
    +30% versus current launches
    By
    2 quarters

    Steps

    1. 1

      Collect current materials

      What account managers send today.

      Director of B2B Employer Marketing 1 week

    2. 2

      Design the kit

      Emails, posters, QR codes, talking points.

      Director of B2B Employer Marketing 2 weeks

    3. 3

      Build into the portal

      Download and code generation per site.

      Sr. Software Engineer - EAP/Employer 3 weeks

    4. 4

      Track by code

      Starts attributed to each QR code and email.

      Staff Software Engineer - Referrals & Conversions 2 weeks

    5. 5

      Pilot

      Five employers launching this quarter.

      Director of B2B Employer Marketing 6 weeks

    6. 6

      Measure

      Starts per 1,000 eligible against past launches.

      Director of B2B Employer Marketing 2 weeks

    7. 7

      Roll out

      All new employers get the kit.

      Director of B2B Employer Marketing ongoing

    First result
    1 quarter
    Cost
    Design and engineering time
    Owner
    Director of B2B Employer Marketing

    Smallest test

    Make one QR poster for one employer and count starts for a month.

    Run this outreach. The sequence sent for you: addresses found and verified, replies routed to your CRM. Usually live within days.

    Book a working session

    Why it works

    Put the kit in the portal: welcome email templates, flyers and posters with a QR code per location or department, a manager talking-points sheet, a calendar of reminder moments (open enrollment, Mental Health Awareness Month), and a dashboard of starts by QR code.

    Utilization is the whole sale for an employer that pays nothing extra, and the 19% benefit use figure Rula cites is the problem the kit solves. Tracking starts by code also gives the employer marketing team the per-channel data it is asked to build.

    Ready to use

    EmailEmployer welcome email (template)

    Subject: Therapy that takes your insurance, booked in minutes
    
    Hi {first_name},
    
    {employer} works with Rula so you can see a licensed therapist or psychiatric clinician covered by your health plan. Most people pay about $15 a session with insurance, and you can be seen as soon as tomorrow.
    
    Find someone who fits you: {qr_link}
    
    Your employer never sees who uses Rula or why.
    
    {hr_contact}

    Risks and how to handle them

    • Employees fear the employer sees who uses therapy

      Report only totals above a minimum count, and say so on every poster.

    Evidence

    • HiringEngineering hires inside Partnerships: a Staff Software Engineer for Referrals & Conversions ("scalable referral pathways for partners and referral-centric patient experiences") and a Sr. Software Engineer for EAP/Employer, who builds the Employer Portal that "lets HR and benefits leaders launch awareness campaigns, manage rollouts, and track utilization", and the EAP flows for "free, pre-authorized care".Source
    • Your websiteTwo test pages, /partnerships-employers-retailers_test3/ and _test4/ (updated October 16, 2026), are listed in the sitemap with robots "index, follow". They hold a retail employer pitch, "Help your retail teams access in-network mental health care" and "Built for associates who don't always work at a desk", with co-branded welcome emails, break-room flyers and swag, and say "In-network with 170+ plans".Source
    • Your websiteEmployer page: "No sign-up, implementation, or usage fees for employers. Out of pocket costs average $15/session"; "64% of employees struggle with mental health, but only 19% use their company's mental health benefits (OneMedical, 2023)"; employers get a branded webpage for employee scheduling; the three case studies are dated June and July 2025, including "Swift, Easy Behavioral Health Referrals with Optum Care".Source
    • HiringDirector of B2B Employer Marketing (remote, $189K to $220K plus bonus): moves the Activation Marketing team "from a content-production focus to an intelligence-gathering and multiplier engine"; owns marketing-attributable patient starts from commercial referral audiences (health plans, employers and primary care providers), attribution criteria, A/B and multivariate tests, incrementality tests against holdouts, and automation of campaigns with AI agents.Source
  • 08

    The field sales job is defined as "ensuring that every signed practice becomes an active one". A practice that signs but never refers costs the field visit and earns nothing.

    High impactMedium effort First result in 1 quarter Sr. Regional Sales Manager He…

    First action

    Pull the last 90 days of signed practices and how many referred at least three patients in their first month.

    How to measure it

    Practices with 3+ referrals in their first 30 days

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Activation rate of practices signed in the last two quarters.

      Director of Revenue Strategy & Planning 2 days

    2. 2

      Build the kit

      QR cards, front-desk sheet, EHR or fax instructions.

      Sr. Regional Sales Manager - Healthcare 2 weeks

    3. 3

      Automate the report

      Monthly referrals, matches and first visits per practice.

      Staff Software Engineer - Referrals & Conversions 3 weeks

    4. 4

      Script day 7

      A short call to fix the first blocker.

      Sr. Regional Sales Manager - Healthcare 2 days

    5. 5

      Train the team

      Western AEs run it for every new practice.

      Sr. Regional Sales Manager - Healthcare 1 week

    6. 6

      Review monthly

      Activation rate by AE and region.

      Sr. Regional Sales Manager - Healthcare 1 hour a month

    First result
    1 quarter
    Cost
    Printing and engineering time
    Owner
    Sr. Regional Sales Manager Healthcare

    Smallest test

    Run the plan for the next ten signed practices.

    Why it works

    Every new practice gets the same first 30 days: exam-room QR cards and a one-page referral sheet for the front desk, the referral link set up in the EHR or fax workflow, a check-in at day 7, and a monthly report of referrals, matches and first appointments that the AE reviews in person.

    Physicians keep referring when they see their patients were seen quickly; Rula already promises next-day appointments and "care coordination that keeps you informed". The report makes that promise visible and gives the AE a reason to return.

    Risks and how to handle them

    • Referral data is health information

      Share counts with the practice through approved channels; details only as allowed for treatment.

    Evidence

    • HiringSr. Regional Sales Manager - Healthcare (California, $217K to $257K with bonus, about 50% travel): leads Account Executives "who work directly inside medical practices across the Western United States, turning provider interest into real referral partnerships"; the job is "ensuring that every signed practice becomes an active one"; reports to the Director of Provider Group Sales.Source
    • HiringEngineering hires inside Partnerships: a Staff Software Engineer for Referrals & Conversions ("scalable referral pathways for partners and referral-centric patient experiences") and a Sr. Software Engineer for EAP/Employer, who builds the Employer Portal that "lets HR and benefits leaders launch awareness campaigns, manage rollouts, and track utilization", and the EAP flows for "free, pre-authorized care".Source
    • Your websiteEmployer page: "No sign-up, implementation, or usage fees for employers. Out of pocket costs average $15/session"; "64% of employees struggle with mental health, but only 19% use their company's mental health benefits (OneMedical, 2023)"; employers get a branded webpage for employee scheduling; the three case studies are dated June and July 2025, including "Swift, Easy Behavioral Health Referrals with Optum Care".Source
  • 09

    The BDM is asked to pitch consultants (Aon, WTW, Mercer and others) from elevator pitch "to deep dives on claims economics". The proof points exist but are scattered: no employer fees, about $15 a session, 76% improvement within 8 sessions, 64% struggle versus 19% using benefits.

    High impactLow effort First result in 1 quarter Business Development Manager

    First action

    Ask two consultants which numbers they need to put a behavioral health vendor in a recommendation.

    How to measure it

    Opportunities sourced by consultants

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Interview consultants

      Two or three, on what they need.

      Business Development Manager (Consultants & Health Plans) 2 weeks

    2. 2

      Build the model

      Self-funded and fully insured versions.

      Sr. Finance Manager - Deal Desk 1 week

    3. 3

      Source every number

      Each figure cited and dated.

      Business Development Manager (Consultants & Health Plans) 2 days

    4. 4

      Design the page

      One page plus the spreadsheet.

      Director of B2B Employer Marketing 1 week

    5. 5

      Legal review

      Claims and outcome wording.

      Privacy and legal counsel 3 days

    6. 6

      Launch with consultants

      Walk five consultant teams through it.

      Business Development Manager (Consultants & Health Plans) 1 month

    First result
    1 quarter
    Cost
    $0
    Owner
    Business Development Manager (Consultants & Health Plans)

    Smallest test

    Walk one consultant through a draft and ask what is missing.

    Why it works

    One page and a short model: what an employer of 2,000 pays today for behavioral health (EAP fee plus claims), what Rula adds (no fee, in-network claims at contracted rates), utilization and outcomes assumptions with sources, and the questions a consultant must answer for a self-funded versus fully insured client.

    Consultants recommend vendors that make their own analysis easy. A model they can reuse with each client spreads Rula without a Rula seller in the room.

    Risks and how to handle them

    • Assumptions get challenged

      Make every input editable and show the source.

    Evidence

    • HiringBusiness Development Manager - Consultants & Health Plans ($176K to $204K with bonus, West Coast, up to 20% travel): "the engine behind Rula's B2B growth", building partnerships with benefit consultants and health plan sales teams for Middle Market and National Accounts; wants backgrounds at Aon, WTW, Mercer, Brown & Brown, Gallagher, carriers such as Aetna, Anthem, Cigna and United, or EAP companies such as Spring, Lyra, Modern Health, ComPsych and Curalinc; pitches range from elevator pitches "to deep dives on claims economics".Source
    • Your websiteEmployer page: "No sign-up, implementation, or usage fees for employers. Out of pocket costs average $15/session"; "64% of employees struggle with mental health, but only 19% use their company's mental health benefits (OneMedical, 2023)"; employers get a branded webpage for employee scheduling; the three case studies are dated June and July 2025, including "Swift, Easy Behavioral Health Referrals with Optum Care".Source
    • Your websiteThe same facts differ between pages: the cost page says "100+ insurance plans accepted", "170M+ people have access" and a "$15 average copay"; the homepage says 120+ plans; the employer test page says 170+ plans; the EAP page says "15K+ in-network providers" while partner pages say "21,000+ licensed mental health providers"; partner pages say patients filter by "93 different specialties" while the PCP page says "over 180 clinical specialties"; the health plan page says "76% of Rula patients show meaningful improvement within 8 sessions".Source
  • 10

    Rula has one Spanish page, with typos in its headline, and none of its 97 insurer and condition pages or state directory pages are in Spanish.

    Medium impactMedium effort First result in 1 quarter Director of Organic Growth

    First action

    Count providers who list Spanish and which states they are licensed in.

    How to measure it

    Starts from Spanish pages

    Now
    –
    Target
    200 a month
    By
    2 quarters

    Steps

    1. 1

      Fix the page

      Correct the typos and review the copy natively.

      Director of Organic Growth (SEO/AEO) 1 day

    2. 2

      Count supply

      Spanish-speaking providers by state and plan.

      Staff Software Engineer - Provider Growth & Activation 2 days

    3. 3

      Pick pages

      Insurers and states with supply and demand.

      Director of Organic Growth (SEO/AEO) 2 days

    4. 4

      Translate and review

      Native clinical reviewer, not machine only.

      Director of Organic Growth (SEO/AEO) 4 weeks

    5. 5

      Add hreflang and filters

      Link each page to its English pair.

      Web engineering 1 week

    6. 6

      Measure

      Starts and calls from Spanish pages.

      Director of Organic Growth (SEO/AEO) monthly

    First result
    1 quarter
    Cost
    Translation and review
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Publish the Medicaid page in Spanish first.

    Why it works

    Fix the existing page, then publish Spanish versions of the top insurer pages (Aetna, Anthem, BCBS, Cigna, UnitedHealthcare, Medicaid and Medicare) and the largest state pages, with hreflang, filters for Spanish-speaking providers, and the Spanish phone line.

    People searching in Spanish for "terapeuta que acepta mi seguro" face less competition, and Rula already has the provider filter and phone line to serve them.

    Risks and how to handle them

    • Not enough Spanish-speaking providers in a state

      Only publish where supply exists.

    Evidence

    • Your websiteSpanish: one page, /encuentra-un-terapeuta/, with a phone line (323-745-8323) and typos in its headline and body ("que se especialize en ti", "un experte"); no other Spanish pages are in the sitemaps.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringDirector of Organic Growth - SEO | AEO (remote, $189K to $220K plus bonus), reporting to the Head of Brand & Integrated Marketing: owns the multi-year roadmap and revenue impact of organic search and Answer Engine Optimization "as a cohesive growth engine", for patients and providers; names "a generational paradigm shift from legacy SEO to AI-mediated discovery — including LLMs, AI Overviews, and conversational search", "enterprise-grade structured data" and "share-of-voice in zero-click environments", co-owned with Engineering, Product and Design.Source
  • 11

    Rula is opening physical clinics on the West Coast and scaling in-person psychiatry, and the in-person role is asked to "craft demand generation strategies". The city and state directory pages and the field AEs already exist.

    High impactMedium effort First result in 1 quarter Strategy & Operations Manager

    First action

    List the next three clinic openings and their dates.

    How to measure it

    Clinic utilization at day 60

    Now
    –
    Target
    50% of available hours
    By
    2 quarters

    Steps

    1. 1

      Profile first

      Business Profile verified before opening.

      Sr. Clinic Launch Associate 2 weeks

    2. 2

      Update pages

      In-person block on city and state pages.

      Director of Organic Growth (SEO/AEO) 1 week

    3. 3

      Tag providers

      Clinic shown on each provider profile.

      Staff Software Engineer - Provider Growth & Activation 1 week

    4. 4

      Field visits

      Nearby practices in opening month.

      Sr. Regional Sales Manager - Healthcare 1 month

    5. 5

      Tell past patients

      Opening note to patients nearby who opted in.

      Director of B2B Employer Marketing 1 day

    6. 6

      Track

      Sessions by source per clinic.

      Strategy & Operations Manager, In-person monthly

    7. 7

      Write the playbook

      Repeat for each new clinic.

      Strategy & Operations Manager, In-person 1 week

    First result
    1 quarter
    Cost
    Mostly staff time
    Owner
    Strategy & Operations Manager, In person

    Smallest test

    Do it for the next clinic and compare its first 60 days with the last one.

    Why it works

    For each clinic: a Google Business Profile with photos and hours before opening, an "in-person in {city}" block on the city and state pages, provider profiles tagged with the clinic, field AE visits to primary care practices within a short drive, and opening-week outreach to past patients nearby.

    Search for "therapist near me" is local, and a clinic with no map listing is invisible on the first day; pairing launches with field sales fills the clinic from referrals.

    Risks and how to handle them

    • Clinic opens late

      Keep the profile hidden until the opening date is certain.

    Evidence

    • HiringIn-person care: a Strategy & Operations Manager, In-person, to "scale in-person psychiatry services", set up provider acquisition channels and "craft demand generation strategies" across target markets, and a Sr. Clinic Launch Associate (West Coast) to "open and operate physical clinics where therapists can meet patients in person", staying on location for weeks during each launch.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringSr. Regional Sales Manager - Healthcare (California, $217K to $257K with bonus, about 50% travel): leads Account Executives "who work directly inside medical practices across the Western United States, turning provider interest into real referral partnerships"; the job is "ensuring that every signed practice becomes an active one"; reports to the Director of Provider Group Sales.Source
  • 12

    The Provider Growth team says "access to care is fundamentally a supply problem". Rula's 26,868 profiles and insurer and state pages see what patients search for and where results run thin.

    High impactMedium effort First result in 1 quarter Staff Software Engineer Provi…

    First action

    Pull last month's searches with zero or few bookable results.

    How to measure it

    Searches returning a provider with an open slot in 7 days

    Now
    –
    Target
    +10 points
    By
    2 quarters

    Steps

    1. 1

      Define the gap

      Searches with few providers with open slots.

      Staff Software Engineer - Provider Growth & Activation 1 week

    2. 2

      Build the report

      Monthly by state, plan, specialty, language.

      Staff Software Engineer - Provider Growth & Activation 2 weeks

    3. 3

      Pick the top ten gaps

      Weighted by search volume and plan value.

      Director of Revenue Strategy & Planning 2 days

    4. 4

      Recruit there

      Clinician-targeted campaigns per gap.

      Provider recruiting 1 month

    5. 5

      Peer referral

      Bonus for providers who refer peers into gaps.

      Provider Success 2 weeks

    6. 6

      Pause patient spend

      Lower bids in gap areas until supply arrives.

      Sr. Paid Search Specialist 1 day

    7. 7

      Review monthly

      Gaps closed and starts gained.

      Staff Software Engineer - Provider Growth & Activation monthly

    First result
    1 quarter
    Cost
    Recruiting ad budget
    Owner
    Staff Software Engineer Provider Growth & Activation

    Smallest test

    Run the gap report for one state.

    Why it works

    Build a monthly gap report: searches by state, insurer, specialty and language against providers with open slots. Feed the worst gaps into provider recruiting: paid and organic campaigns aimed at clinicians licensed in that state and in network with that plan, and a referral bonus for current providers who refer peers there.

    Patient marketing in a gap area wastes spend, because patients cannot book. Moving the same insight into recruiting turns demand Rula already gets into starts.

    Risks and how to handle them

    • Search data misread

      Count only searches with location and plan set.

    Evidence

    • HiringStaff Software Engineer - Provider Growth & Activation: the team's goal is "to ensure that Rula has the right providers to meet patient demand. Access to care is fundamentally a supply problem", working on how providers find Rula, onboard and build practices on the platform.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringSr. Paid Search Specialist (remote, $108K to $125K): runs day to day a paid search program described as "one of the largest in the mental health space" across therapy and psychiatry, optimized for patient starts and lifetime value; asks for experience at "$20M+ annual spend", value-based bidding (tROAS, Smart Bidding value rules), Google and Microsoft Ads and LTV-based frameworks; reports to the Director of Patient Performance Marketing.Source
  • 13

    The AEO role is about "dominant share-of-voice in zero-click environments", but there is no measure yet of what assistants say when someone asks for an in-network therapist. Rula already publishes 23 "Rula vs" posts and 22 "alternatives" posts, so the content exists to test.

    High impactMedium effort First result in 2 months Director of Organic Growth

    First action

    Write the first 50 prompts with the Paid Search team's top converting queries.

    How to measure it

    Prompts where Rula is named

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Write prompts

      150 across plan, city, need and comparison.

      Director of Organic Growth (SEO/AEO) 1 week

    2. 2

      Pick tools

      A tracking tool or a script with logged runs.

      Director of Organic Growth (SEO/AEO) 1 week

    3. 3

      Baseline

      First full run and share by competitor.

      Director of Organic Growth (SEO/AEO) 1 day

    4. 4

      Diagnose misses

      Which pages are cited instead and why.

      Director of Organic Growth (SEO/AEO) 2 weeks

    5. 5

      Fix pages

      Facts, structure and freshness on the cited topics.

      Director of Organic Growth (SEO/AEO) 1 month

    6. 6

      Report weekly

      Share of answers next to organic sessions.

      Director of Organic Growth (SEO/AEO) weekly

    7. 7

      Feed paid

      Prompts where Rula is missing become paid search tests.

      Sr. Paid Search Specialist monthly

    Who to approach

    • Headway

      Insurance-based network competing for the same patients and therapists.

    • Alma

      Insurance-based network with its own directory.

    • Grow Therapy

      Insurance-based network with heavy directory SEO.

    First result
    2 months
    Cost
    A tracking tool, a few hundred dollars a month
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Run 30 prompts by hand this week and record who is named.

    Why it works

    Pick 150 prompts across insurer by city by need ("therapist who takes Cigna in Phoenix for anxiety", "is Rula covered by Medicare"), run them weekly in the main assistants, record which companies are named and which pages are cited, and turn each miss into a page fix.

    What gets measured gets fixed, and the panel tells the team which of 36,000 pages matter for answers.

    Risks and how to handle them

    • Assistant answers vary run to run

      Run each prompt several times and track averages.

    Evidence

    • HiringDirector of Organic Growth - SEO | AEO (remote, $189K to $220K plus bonus), reporting to the Head of Brand & Integrated Marketing: owns the multi-year roadmap and revenue impact of organic search and Answer Engine Optimization "as a cohesive growth engine", for patients and providers; names "a generational paradigm shift from legacy SEO to AI-mediated discovery — including LLMs, AI Overviews, and conversational search", "enterprise-grade structured data" and "share-of-voice in zero-click environments", co-owned with Engineering, Product and Design.Source
    • Competitor researchRula's own comparison posts name the insurance-based networks it competes with for patients and therapists (Headway, Alma, Grow Therapy, SonderMind), the cash-pay apps (BetterHelp, Talkspace) and employer platforms (Lyra Health, Spring Health); the BDM posting adds Modern Health, ComPsych and Curalinc on the EAP side.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
  • 14

    The Midwest AE sells to practices by phone first, then in person. A practice's first question is whether its patients' plans are covered, and Rula's answer today is a national count that differs by page.

    Medium impactLow effort First result in 1 month Account Executive

    First action

    Pull the in-network plan list for Illinois, Ohio, Michigan and Indiana.

    How to measure it

    Meetings per 100 dials

    Now
    –
    Target
    +25% relative
    By
    6 weeks

    Steps

    1. 1

      Pull plans by state

      Current contracted plans.

      Director of Revenue Strategy & Planning 2 days

    2. 2

      Design the card

      Plans, copay, availability, how to refer.

      Director of B2B Employer Marketing 1 week

    3. 3

      Script the opener

      Lead with the practice's top plans.

      Account Executive (Midwest) 1 day

    4. 4

      Use it on calls

      Email the card after each connect.

      Account Executive (Midwest) ongoing

    5. 5

      Leave it on visits

      Front desk copy at each field visit.

      Account Executive (Midwest) ongoing

    6. 6

      Measure

      Meetings per 100 dials before and after.

      Director of Revenue Strategy & Planning 6 weeks

    First result
    1 month
    Cost
    Printing
    Owner
    Account Executive (Midwest)

    Smallest test

    Make the Illinois card and use it for one week of calls.

    Why it works

    For each Midwest state, a one-page card listing the plans Rula is in network with, the average copay, next-day availability and the referral link or fax, for the front desk; the AE leads calls with it and leaves it on visits.

    Specific plan names answer the coverage question in the first minute of a cold call, which is where outbound calls are won or lost.

    Risks and how to handle them

    • Plan lists change

      Date the card and refresh monthly.

    Evidence

    • HiringAccount Executive (Midwest, Chicago hub, $140K to $163K with uncapped variable pay): full-cycle sale to healthcare providers from provided lead lists by "aggressive outbound phone prospecting", then two field days a week after 90 days for accounts within 2.5 hours of the metro hub.Source
    • Your websiteThe same facts differ between pages: the cost page says "100+ insurance plans accepted", "170M+ people have access" and a "$15 average copay"; the homepage says 120+ plans; the employer test page says 170+ plans; the EAP page says "15K+ in-network providers" while partner pages say "21,000+ licensed mental health providers"; partner pages say patients filter by "93 different specialties" while the PCP page says "over 180 clinical specialties"; the health plan page says "76% of Rula patients show meaningful improvement within 8 sessions".Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    The employer marketing director is asked for attribution criteria and "incrementality tests to understand impact vs holdouts" across health plans, employers and PCPs, and Revenue Strategy and Planning is hiring at director level. Last-click data overstates channels that reach people already on their way to Rula.

    High impactHigh effort First result in 2 quarters Director of B2B Employer Mark…

    First action

    List the campaigns that can be split by employer, region or practice next quarter.

    How to measure it

    Incremental starts per $1,000 of channel spend

    Now
    –
    Target
    Measured for every channel
    By
    2 quarters

    Steps

    1. 1

      Pick the tests

      One holdout per channel.

      Director of B2B Employer Marketing 2 weeks

    2. 2

      Agree with partners

      Health plans and employers accept the design.

      Director of Strategic Partnerships 1 month

    3. 3

      Set up data

      Starts by eligible group from the referral system.

      Staff Software Engineer - Referrals & Conversions 1 month

    4. 4

      Run

      One quarter of tests.

      Director of B2B Employer Marketing 1 quarter

    5. 5

      Read results

      Lift per channel with confidence intervals.

      Sr. Product Data Scientist 2 weeks

    6. 6

      Re-plan budget

      Next year's plan on measured lift.

      Director of Revenue Strategy & Planning 1 month

    First result
    2 quarters
    Cost
    Analyst time
    Owner
    Director of B2B Employer Marketing

    Smallest test

    Run one staggered launch across two comparable employers.

    Why it works

    Design holdouts per channel: some employers get the full launch kit and reminders and some get the minimum; some health plan member campaigns are held back by region; some practices get the activation plan later. Measure starts per eligible member and use the lift, not the attributed count, to set next year's spend by channel.

    With several partner channels and a large paid program, a budget set on true lift can move a lot of money to where it adds starts.

    Risks and how to handle them

    • Partners refuse holdouts

      Use staggered starts instead of permanent holdouts.

    Evidence

    • HiringDirector of B2B Employer Marketing (remote, $189K to $220K plus bonus): moves the Activation Marketing team "from a content-production focus to an intelligence-gathering and multiplier engine"; owns marketing-attributable patient starts from commercial referral audiences (health plans, employers and primary care providers), attribution criteria, A/B and multivariate tests, incrementality tests against holdouts, and automation of campaigns with AI agents.Source
    • programmable.info39 open roles on Ashby, all remote except one in California and one in Chicago: Engineering 15, Finance 6, Partnerships 6, Marketing 4, Operations 4; the newest posted October 17, 2026. Also open: Director and Sr. Manager of Revenue Strategy & Planning, a Salesforce Architect and a Sr. Finance Manager for the deal desk.Source
    • HiringEngineering hires inside Partnerships: a Staff Software Engineer for Referrals & Conversions ("scalable referral pathways for partners and referral-centric patient experiences") and a Sr. Software Engineer for EAP/Employer, who builds the Employer Portal that "lets HR and benefits leaders launch awareness campaigns, manage rollouts, and track utilization", and the EAP flows for "free, pre-authorized care".Source
  • 16

    Rula already reports outcomes (76% meaningful improvement on PHQ or GAD within 8 sessions; men 81% versus women 71%) and runs an annual State of Mental Health Report. Health plans and consultants buy on outcomes, and the strategic partnerships director manages "executive-level relationships with large health systems or payers".

    High impactHigh effort First result in 2 quarters Director of Strategic Partner…

    First action

    Ask Clinical which outcome measures have enough data by condition.

    How to measure it

    Health plan and consultant opportunities using the report

    Now
    –
    Target
    10 in the first year
    By
    4 quarters

    Steps

    1. 1

      Pick measures

      PHQ-9, GAD-7, time to care, retention.

      Clinical team 2 weeks

    2. 2

      Pull data

      De-identified, with minimum group sizes.

      Director of Data Science 1 month

    3. 3

      Outside review

      An independent clinician reviews method.

      Director of Strategic Partnerships 1 month

    4. 4

      Write the report

      Public version and partner versions.

      Director of B2B Employer Marketing 1 month

    5. 5

      Brief partners

      Walk top payers through their version.

      Director of Strategic Partnerships 1 month

    6. 6

      Publish

      With a press plan and the facts page.

      Director of Organic Growth (SEO/AEO) 1 week

    First result
    2 quarters
    Cost
    Review fees and design
    Owner
    Director of Strategic Partnerships

    Smallest test

    Write the partner version for one health plan first.

    Why it works

    A yearly clinical outcomes report: improvement by condition, time to first appointment, sessions to improvement, results by plan type, with method and limits, reviewed by an outside clinician. Each partner gets a private version for its members.

    Measured outcomes are what move a health plan contract, and a public method-backed report becomes the source answer engines and journalists quote.

    Risks and how to handle them

    • Outcomes look weaker for some conditions

      Publish honestly with context; it builds trust with payers.

    Evidence

    • Your websiteThe same facts differ between pages: the cost page says "100+ insurance plans accepted", "170M+ people have access" and a "$15 average copay"; the homepage says 120+ plans; the employer test page says 170+ plans; the EAP page says "15K+ in-network providers" while partner pages say "21,000+ licensed mental health providers"; partner pages say patients filter by "93 different specialties" while the PCP page says "over 180 clinical specialties"; the health plan page says "76% of Rula patients show meaningful improvement within 8 sessions".Source
    • Your website2026 State of Mental Health Report (the second annual): over 60% of Americans say mental health matters more than ever; "Social support drives action"; men are less likely to seek care but "report higher improvement rates (81%) than women (71%)"; cost keeps people stuck.Source
    • HiringBusiness Development Manager - Consultants & Health Plans ($176K to $204K with bonus, West Coast, up to 20% travel): "the engine behind Rula's B2B growth", building partnerships with benefit consultants and health plan sales teams for Middle Market and National Accounts; wants backgrounds at Aon, WTW, Mercer, Brown & Brown, Gallagher, carriers such as Aetna, Anthem, Cigna and United, or EAP companies such as Spring, Lyra, Modern Health, ComPsych and Curalinc; pitches range from elevator pitches "to deep dives on claims economics".Source
  • 17

    Rula has dedicated pages for first responders on Anthem Colorado and Kaiser Colorado and Washington plans. That points to plan partnerships aimed at police, fire and EMS, a group with high need and its own buyers: departments, unions and public-sector benefit pools.

    Medium impactHigh effort First result in 3 quarters Business Development Manager

    First action

    Pull starts and outcomes from the three first-responder pages.

    How to measure it

    Departments or unions using the program

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Read the data

      Starts from the three pages.

      Director of Revenue Strategy & Planning 1 week

    2. 2

      Talk to partners

      What Anthem and Kaiser want next.

      Director of Strategic Partnerships 1 month

    3. 3

      Tag providers

      First-responder experience and training.

      Staff Software Engineer - Provider Growth & Activation 1 month

    4. 4

      Build the page

      One program page with plan versions.

      Director of Organic Growth (SEO/AEO) 2 weeks

    5. 5

      Sell to groups

      Departments, unions, municipal consultants.

      Business Development Manager (Consultants & Health Plans) 2 quarters

    6. 6

      Measure

      Starts and outcomes by group.

      Director of Revenue Strategy & Planning quarterly

    First result
    3 quarters
    Cost
    Provider training
    Owner
    Business Development Manager (Consultants & Health Plans)

    Smallest test

    Launch with one union through an existing plan partner.

    Why it works

    Package it: a first-responder program page, providers trained in trauma and first-responder culture, a peer-support liaison, and sales to departments, unions and municipal benefit consultants alongside the plans already doing it.

    Public-sector employers buy in groups and renew, and a program with the plans already involved is easier to repeat in other states.

    Risks and how to handle them

    • Stigma keeps responders away

      Peer liaisons and confidentiality promises in plain words.

    Evidence

    • Your websiteFirst-responder pages for specific plans (/anthemco-firstresponders/, /kaiser-colorado-firstresponders/, /kaiser-washington-firstresponders/) and an EAP page: "Start free with your EAP, then pay an avg. of $15 per session using insurance", with benefits "verified in about a day".Source
    • HiringBusiness Development Manager - Consultants & Health Plans ($176K to $204K with bonus, West Coast, up to 20% travel): "the engine behind Rula's B2B growth", building partnerships with benefit consultants and health plan sales teams for Middle Market and National Accounts; wants backgrounds at Aon, WTW, Mercer, Brown & Brown, Gallagher, carriers such as Aetna, Anthem, Cigna and United, or EAP companies such as Spring, Lyra, Modern Health, ComPsych and Curalinc; pitches range from elevator pitches "to deep dives on claims economics".Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 18

    Rula's 2026 report found men are less likely to seek care but report higher improvement (81%) than women (71%). That is a rare, ownable message: start, it works.

    Medium impactMedium effort First result in 2 months Director of Organic Growth

    First action

    List the search terms with high male share in Rula's own query data.

    How to measure it

    Share of new starts who identify as men

    Now
    –
    Target
    +3 points
    By
    2 quarters

    Steps

    1. 1

      Check the data

      Confirm the finding and its sample.

      Clinical team 1 week

    2. 2

      Pick terms

      Search terms men use.

      Director of Organic Growth (SEO/AEO) 1 week

    3. 3

      Make the page

      The finding, method and a booking path.

      Director of Organic Growth (SEO/AEO) 2 weeks

    4. 4

      Film shorts

      Male therapists, 30 to 60 seconds.

      Brand team 2 weeks

    5. 5

      Creators

      Two or three under the publisher rules.

      Sr. Affiliate Marketing Manager 1 month

    6. 6

      Measure

      Starts by gender where reported.

      Director of Revenue Strategy & Planning monthly

    First result
    2 months
    Cost
    Production and creator fees
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Publish the data page and one short video.

    Why it works

    A campaign around the finding: a data page, short videos with male therapists, creator partners (through the affiliate rules), and search pages for the terms men use ("anger", "stress at work", "burnout") instead of "therapy".

    Rula's report already says social support drives action; a message aimed at men who hesitate uses its own data to reach the group that waits longest.

    Risks and how to handle them

    • Stereotyping

      Test messages with men who use Rula.

    Evidence

    • Your website2026 State of Mental Health Report (the second annual): over 60% of Americans say mental health matters more than ever; "Social support drives action"; men are less likely to seek care but "report higher improvement rates (81%) than women (71%)"; cost keeps people stuck.Source
    • HiringSr. Affiliate Marketing Manager (remote, $152K to $177K): owns the affiliate channel end to end ("a critical channel for Rula's patient marketing team"): investment, publishers, forecasting and the patient journey, with an Affiliate Specialist, a contractor and virtual assistants; recruits and grows publishers and safeguards "channel integrity through disciplined compliance and fraud/quality auditing"; Impact or an equivalent network.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
  • 19

    Rula has 1,756 blog posts and 659 YouTube subscribers with 30 videos. Video results show up in search for many "what is" and "how to" health questions, and a therapist on camera builds trust no article can.

    Medium impactMedium effort First result in 1 quarter Director of Organic Growth

    First action

    Rank blog posts by organic sessions.

    How to measure it

    Starts from posts with video

    Now
    –
    Target
    +10% relative
    By
    1 quarter

    Steps

    1. 1

      Rank posts

      Top 30 by sessions.

      Director of Organic Growth (SEO/AEO) 1 day

    2. 2

      Recruit therapists

      Paid, with consent for publishing.

      Provider Success 2 weeks

    3. 3

      Film in batches

      Remote or one studio day.

      Brand team 1 month

    4. 4

      Embed with markup

      VideoObject on each post.

      Web engineering 1 week

    5. 5

      Post shorts

      Cuts for Shorts and Reels.

      Brand team ongoing

    6. 6

      Measure

      Views, time on page, starts.

      Director of Organic Growth (SEO/AEO) monthly

    First result
    1 quarter
    Cost
    Production and therapist fees
    Owner
    Director of Organic Growth (SEO/AEO)

    Smallest test

    Film three videos for the top three posts.

    Why it works

    Pick the 30 blog posts with the most traffic, film a two-minute explainer with a Rula therapist for each, embed it on the post with VideoObject markup, and post shorts.

    The blog already ranks; video lifts time on page and adds a second result for the same queries.

    Risks and how to handle them

    • Clinical accuracy

      Clinical review of each script.

    Evidence

    • programmable.infoYouTube @rulahealth: 659 subscribers, 30 videos, about 169,000 views; Tranco rank 72,502; Chrome UX Report LCP at the 75th percentile 1.58 s, 19% faster than a year ago; 30 news mentions of "Rula" in 30 days, the latest about a Korean singer with the same name.Source
    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringDirector of Organic Growth - SEO | AEO (remote, $189K to $220K plus bonus), reporting to the Head of Brand & Integrated Marketing: owns the multi-year roadmap and revenue impact of organic search and Answer Engine Optimization "as a cohesive growth engine", for patients and providers; names "a generational paradigm shift from legacy SEO to AI-mediated discovery — including LLMs, AI Overviews, and conversational search", "enterprise-grade structured data" and "share-of-voice in zero-click environments", co-owned with Engineering, Product and Design.Source
  • 20

    Rula has about 30 medication pages (Zoloft, Lexapro, Adderall and others) and psychiatry pages by insurer. Someone reading about their prescription often needs a prescriber who takes their plan.

    Medium impactLow effort First result in 2 months Sr. Paid Search Specialist

    First action

    Check the traffic and current conversion of the medication pages.

    How to measure it

    Psychiatry bookings from medication pages

    Now
    –
    Target
    +20% relative
    By
    2 months

    Steps

    1. 1

      Baseline

      Sessions and starts per page.

      Director of Organic Growth (SEO/AEO) 1 day

    2. 2

      Write the module

      Who prescribes, plans, cost, booking.

      Director of Organic Growth (SEO/AEO) 1 week

    3. 3

      Clinical review

      Named reviewer and date per page.

      Clinical team 2 weeks

    4. 4

      Build

      Shared component on all medication pages.

      Web engineering 1 week

    5. 5

      No retargeting

      Keep these pages out of ad audiences.

      Sr. Paid Search Specialist 1 day

    6. 6

      Measure

      Starts per page.

      Director of Organic Growth (SEO/AEO) monthly

    First result
    2 months
    Cost
    $0
    Owner
    Sr. Paid Search Specialist

    Smallest test

    Add the module to the Lexapro and Zoloft pages first.

    Why it works

    Add a clinically reviewed module to each medication page: who can prescribe and manage it at Rula, which plans cover psychiatry, the average cost, and a booking link, with the reviewer's name and date.

    The pages already rank; a clear next step for readers who need medication management lifts psychiatry starts with no new traffic.

    Risks and how to handle them

    • Looks like pushing medication

      Neutral wording, therapy shown alongside.

    Evidence

    • programmable.infoSitemaps: about 36,660 URLs, including 26,868 provider profiles, 1,756 blog posts and 151 therapist state and location pages; about 97 "find-a" pages by insurer and condition, about 30 medication pages (Zoloft, Lexapro, Adderall and others), 23 "Rula vs" posts, 22 "alternatives" posts and competitor-against-competitor posts such as "Alma vs Amwell" and "Geode vs Headway".Source
    • HiringSr. Paid Search Specialist (remote, $108K to $125K): runs day to day a paid search program described as "one of the largest in the mental health space" across therapy and psychiatry, optimized for patient starts and lifetime value; asks for experience at "$20M+ annual spend", value-based bidding (tROAS, Smart Bidding value rules), Google and Microsoft Ads and LTV-based frameworks; reports to the Director of Patient Performance Marketing.Source
  • 21

    The test pages hold a pitch for retail teams, "associates who don't always work at a desk", with break-room flyers. Hourly workers rarely read benefits email, which is why benefit use stays low.

    Medium impactMedium effort First result in 2 quarters Director of B2B Employer Mark…

    First action

    Ask two current retail or hospitality employers how their staff hear about benefits.

    How to measure it

    Frontline employers launched

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Talk to employers

      How hourly staff learn about benefits.

      Director of B2B Employer Marketing 2 weeks

    2. 2

      Design SMS sign-up

      QR to SMS to booking.

      Sr. Software Engineer - EAP/Employer 1 month

    3. 3

      Show availability

      Evening and weekend slots by state.

      Staff Software Engineer - Provider Growth & Activation 2 weeks

    4. 4

      Build the page

      Finish the retail page properly.

      Director of Organic Growth (SEO/AEO) 2 weeks

    5. 5

      App partners

      Shift-scheduling and frontline comms apps.

      Director of Strategic Partnerships 1 quarter

    6. 6

      Pilot

      Two employers.

      Director of B2B Employer Marketing 1 quarter

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Director of B2B Employer Marketing

    Smallest test

    Run the QR to SMS flow at one employer's stores.

    Why it works

    A program for retail, warehouse and restaurant employers: SMS sign-up by QR code, evening and weekend availability shown up front, a page in the languages the workforce speaks, and partnerships with shift-scheduling and frontline communication apps to reach workers where they already look.

    Large frontline employers have the lowest benefit use and the most employees per contract; a program built for them is a distinct pitch competitors aimed at desk workers do not make.

    Risks and how to handle them

    • Low supply at night

      Show only real availability.

    Evidence

    • Your websiteTwo test pages, /partnerships-employers-retailers_test3/ and _test4/ (updated October 16, 2026), are listed in the sitemap with robots "index, follow". They hold a retail employer pitch, "Help your retail teams access in-network mental health care" and "Built for associates who don't always work at a desk", with co-branded welcome emails, break-room flyers and swag, and say "In-network with 170+ plans".Source
    • HiringDirector of B2B Employer Marketing (remote, $189K to $220K plus bonus): moves the Activation Marketing team "from a content-production focus to an intelligence-gathering and multiplier engine"; owns marketing-attributable patient starts from commercial referral audiences (health plans, employers and primary care providers), attribution criteria, A/B and multivariate tests, incrementality tests against holdouts, and automation of campaigns with AI agents.Source
    • Your websiteEmployer page: "No sign-up, implementation, or usage fees for employers. Out of pocket costs average $15/session"; "64% of employees struggle with mental health, but only 19% use their company's mental health benefits (OneMedical, 2023)"; employers get a branded webpage for employee scheduling; the three case studies are dated June and July 2025, including "Swift, Easy Behavioral Health Referrals with Optum Care".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Outreach1The sequence sent for you: addresses found and verified, replies routed to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of rula.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 18, 2026, and cites them throughout. Rula did not commission, review or endorse it, and Programmable is not affiliated with Rula. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Rula runs its business.

Something wrong, or do you represent Rula? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    One set of facts, the AI crawler policy, the ad data audit, the test pages, fresh reviews, the publisher rulebook and the first answer-engine panel.

  2. Days 31 to 6011 ideas

    Employer launch kit, practice activation, the consultant one-pager, Spanish pages, clinic launches, provider gap recruiting, Midwest cards and the wildcards.

  3. Days 61 to 903 ideas

    Start the holdout tests, the outcomes report and the first-responder program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value finding a good match quickly. The most cited problem: not knowing whether a plan covers therapy.

  • Therapy covered by insurance with a low copay
  • Waitlists and unreturned calls elsewhere
  • In their words: “covered by my insurance”

Market

Competitive landscape

5 competitors compared: Headway, Alma, Grow Therapy, SonderMind and 1 more.

  • Gap to exploit: Consistent, quotable facts for answer engines
  • Headway: Therapists run their own practices, so experience varies
  • Alma: Patient experience depends on each practice

Hiring signals

Rula has 39 open roles, 15 in engineering, and the go-to-market ones split into two pushes.

  • Director of Organic Growth - SEO | AEO: AI-mediated discovery, structured data and zero-click share of voice for patients and providers. Ideas 1, 2…
  • Director of B2B Employer Marketing: Patient starts from health plans, employers and PCPs; attribution and holdout tests; automation. Ideas 7, 15, 21.
  • Sr. Paid Search Specialist: Value-based bidding on lifetime value at $20M+ scale. Ideas 3, 20.

From the team that wrote this playbook

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  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
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  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
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