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  • The brief
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  • This week · 6
  • This quarter · 11
  • Big bets · 3
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Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Shaw Industries
Shaw Industries logo

growth playbook · Oct 21, 2026

shawinc.com (opens in a new tab)

Shaw Industries growth playbook

Diagnosis

Shaw has scale, awards, a strong sustainability record (PFAS phased out early, Cradle to Cradle work) and a large hiring push: dozens of territory managers, three new Sports Turf territories, a ShawGrass West leader, commercial sellers in the US, Europe and Asia, and digital roles to improve its branded websites.

Its corporate site does not carry that story to search engines or AI assistants: no sitemap, no robots file, no descriptions or headings, and press releases without structure. This playbook fixes those basics first, then supports the field (launch kits, a product data feed, Spanish materials, local turf proof, dashboards) and builds specifier tools and a dealer visualizer.

Growth Score

6/10

Biggest Opportunity

Make Shaw's own pages the trusted answer on PFAS, indoor air and sustainability, and give its growing field teams the content and data that help dealers and specifiers choose Shaw.

Biggest Risk

Mohawk and Interface compete on the same dealers and specifiers, and Interface leads with sustainability; if Shaw's record stays hard to find, rivals and third parties will define it.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Make shawinc.com's 254 press releases and its PFAS record findable by search engines and AI assistants

    Generate a sitemap.xml from the CMS and add a robots.txt that links it.

    High impact First result in 1 month
  2. 2

    Point the "Blog" link to the associate stories, not the careers site

    Change the link target.

    Medium impact First result in 2 weeks
  3. 3

    Use one revenue figure everywhere: "$5 billion" or "$6 billion"

    Confirm the figure with Finance.

    Medium impact First result in 2 weeks

02

Your idea portfolio

23 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 6Fill-ins · 8Reconsider · 7
Effort →

Showing 23 of 23 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Shaw has a strong story to tell: it phased out PFOS in 2001 and PFOA in 2008, won a GreenStep award in October 2026 for eliminating PFAS, and publishes 254 press releases. But shawinc.com has no sitemap.xml and no robots.txt, its homepage has no description, H1 or language tag, and press release pages have no description, canonical tag or structured data, with URLs cut so short that 14 end in "-(1)" to "-(3)". When a homeowner, designer or reporter asks an assistant "does Shaw carpet contain PFAS?", Shaw's own answer is hard for machines to find.

    High impactLow effort First result in 1 month Sr. Business Analyst Digital…

    First action

    Generate a sitemap.xml from the CMS and add a robots.txt that links it.

    How to measure it

    Indexed press releases

    Now
    –
    Target
    all 254
    By
    60 days

    Steps

    1. 1

      Publish the sitemap

      Pages, releases, stories, reports.

      Sr. Business Analyst - Digital Experience 2 days

    2. 2

      Add robots.txt

      Allow crawling and point to the sitemap.

      Sr. Business Analyst - Digital Experience 1 hour

    3. 3

      Fix templates

      Meta description, H1, lang on every page type.

      Sr. Business Analyst - Digital Experience 1 week

    4. 4

      Press release markup

      Canonical tag and NewsArticle data.

      Sr. Business Analyst - Digital Experience 1 week

    5. 5

      Readable URLs

      Full slugs, redirects from truncated ones.

      Sr. Business Analyst - Digital Experience 1 week

    6. 6

      Submit

      Search Console and Bing Webmaster Tools.

      Vice President, Corporate Communications 1 day

    7. 7

      Baseline assistants

      Five questions about Shaw, before and after.

      Vice President, Corporate Communications 1 day

    8. 8

      Monitor

      Indexing and citations monthly.

      Analytics Engineer III monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Sr. Business Analyst Digital Experience

    Smallest test

    Publish the sitemap and robots.txt, then submit them in Search Console the same day.

    Why it works

    Publish an XML sitemap (pages, press releases, stories, sustainability reports) and a robots.txt that points to it; add a meta description, H1 and lang="en" to every template; give press releases a canonical tag, full readable URLs with redirects from the truncated ones, and NewsArticle structured data with date and headline. Submit the sitemap in Search Console and Bing, then check how assistants answer five questions about Shaw before and after.

    Search engines and AI assistants favour sources they can crawl and date. Shaw's own pages should be the answer to questions about Shaw, not a dealer forum or a competitor.

    Ready to use

    Checklistshawinc.com crawl basics

    [ ] /sitemap.xml with pages, press releases, stories, reports
    [ ] /robots.txt with Sitemap: line
    [ ] <html lang="en"> on every template
    [ ] One H1 per page
    [ ] Meta description on homepage, Newsroom and every release
    [ ] Canonical tag on releases
    [ ] NewsArticle structured data (headline, datePublished, publisher)
    [ ] Full-length release URLs with 301s from truncated ones
    [ ] Submitted in Search Console and Bing

    Risks and how to handle them

    • CMS limits on URLs

      Keep old URLs as redirects so press links never break.

    Evidence

    • Your websiteshawinc.com/robots.txt and shawinc.com/sitemap.xml both return the site's 404 page (checked October 20, 2026); the only site map is an HTML "Site Map" page listing the main sections.Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source
    • Your websiteThe Newsroom links 254 press releases and 87 associate blog stories. Press release pages (for example the October 5, 2026 release on Floor Covering Weekly's GreenStep Awards) have no meta description, no canonical tag and no structured data; their URLs are cut at about 50 characters, so 14 of them end in "-(1)", "-(2)" or "-(3)", such as /Newsroom/Press-Releases/Shaw-Industries-Recognized-by-Floor-Covering-W-(3).Source
    • Your websiteGreenStep release (October 5, 2026): Shaw won the Practice/Process award for its "proactive, systematic approach to eliminating PFAS" from its supply chain and manufacturing, plus honors for its C2C Certified Changemakers campaign and EcoWorx BIO; it "phased out PFOS-based soil resistant products in 2001, PFOA-based soil resistant products in 2008, and all PFAS-based soil resistant products in its U.S. carpet manufacturing operations" later.Source
  • 02

    The header link labelled "Blog" opens the careers site, whose footer still says 2024. The 87 associate stories sit under /Newsroom/Blog, where the link does not go.

    Medium impactLow effort First result in 2 weeks Vice President

    First action

    Change the link target.

    How to measure it

    Story page visits

    Now
    –
    Target
    +50%
    By
    60 days

    Steps

    1. 1

      Change link

      To /Newsroom/Blog.

      Sr. Business Analyst - Digital Experience 30 minutes

    2. 2

      Rename

      "Stories".

      Vice President, Corporate Communications 30 minutes

    3. 3

      Careers footer

      Current year.

      Talent Acquisition lead 30 minutes

    4. 4

      Redirect /Blog

      To stories.

      Sr. Business Analyst - Digital Experience 30 minutes

    5. 5

      Check mobile menu

      Same link.

      Sr. Business Analyst - Digital Experience 30 minutes

    6. 6

      Measure

      Visits.

      Analytics Engineer III monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Vice President, Corporate Communications

    Smallest test

    Change the link today.

    Why it works

    Rename the link "Stories" and point it to /Newsroom/Blog, keep "Careers" as its own link, and update the careers footer year.

    Visitors who click "Blog" expect articles; sending them to job search is a dead end for press and customers.

    Risks and how to handle them

    • Recruiters relied on the link

      Keep a clear Careers link beside it.

    Evidence

    • Your websiteThe "Blog" link in the site header goes to /Blog, which opens the careers site ("Careers at Shaw | Shaw job opportunities"), whose footer reads "Copyright 2024"; the associate stories live separately under /Newsroom/Blog.Source
    • Your websiteThe Newsroom links 254 press releases and 87 associate blog stories. Press release pages (for example the October 5, 2026 release on Floor Covering Weekly's GreenStep Awards) have no meta description, no canonical tag and no structured data; their URLs are cut at about 50 characters, so 14 of them end in "-(1)", "-(2)" or "-(3)", such as /Newsroom/Press-Releases/Shaw-Industries-Recognized-by-Floor-Covering-W-(3).Source
  • 03

    shawinc.com and most job posts say "more than $5 billion in annual sales", but the Digital Experience job post says "more than $6 billion". Journalists, candidates and AI summaries pick whichever they see first.

    Medium impactLow effort First result in 2 weeks Vice President

    First action

    Confirm the figure with Finance.

    How to measure it

    Boilerplate consistency

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Confirm figure

      Finance.

      Vice President, Corporate Communications 1 day

    2. 2

      Update site

      Homepage and Newsroom.

      Sr. Business Analyst - Digital Experience 1 hour

    3. 3

      Update job template

      All posts.

      Talent Acquisition lead 1 day

    4. 4

      Update brands

      Brand sites and decks.

      Vice President, Corporate Communications 1 week

    5. 5

      Shared file

      One source of truth.

      Vice President, Corporate Communications 1 day

    6. 6

      Review yearly

      After year-end.

      Vice President, Corporate Communications 1 year

    First result
    2 weeks
    Cost
    $0
    Owner
    Vice President, Corporate Communications

    Smallest test

    Update the job template once the figure is confirmed.

    Why it works

    Agree the current figure with Finance, update the boilerplate on shawinc.com, all job templates, press releases and brand sites, and keep it in one shared boilerplate file.

    Consistent facts make Shaw's own pages the trusted source, and inconsistent ones get repeated as errors.

    Risks and how to handle them

    • Old releases keep the old figure

      That is fine; they are dated.

    Evidence

    • HiringThe Sr. Business Analyst - Digital Experience post describes Shaw as having "more than $6 billion in annual sales and 18,000 associates", while shawinc.com and other current job posts say "more than $5 billion" and "approximately 18,000".Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source
  • 04

    Shaw's PFAS timeline sits inside an awards release, and its Airmid asthma and allergy research sits in the Newsroom. Homeowners, dealers and designers ask these questions before they buy.

    High impactLow effort First result in 1 month Vice President

    First action

    List the ten questions dealers hear most.

    How to measure it

    Page visits

    Now
    –
    Target
    5,000 a month
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      From territory managers.

      Territory Manager, Shaw Floors 1 week

    2. 2

      Draft answers

      With sources.

      Vice President, Global Sustainability 1 week

    3. 3

      Legal review

      Claims.

      Legal 1 week

    4. 4

      Publish

      With FAQ markup.

      Sr. Business Analyst - Digital Experience 2 days

    5. 5

      Dealer sheet

      In Showpad.

      Product Launch Manager, Flooring 1 week

    6. 6

      Update

      Each new report.

      Vice President, Global Sustainability yearly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Vice President, Global Sustainability

    Smallest test

    Publish the PFAS timeline as its own page.

    Why it works

    Publish one page answering the common questions (PFAS in Shaw carpet by year, allergies and indoor air, certifications), with links to the studies and the 2025 sustainability report, and give dealers a one-page version.

    Clear answers help dealers close sales, and a dated page is what search and assistants cite.

    Risks and how to handle them

    • Claims scrutiny

      Use exact dates and scopes from the published record.

    Evidence

    • Your websiteGreenStep release (October 5, 2026): Shaw won the Practice/Process award for its "proactive, systematic approach to eliminating PFAS" from its supply chain and manufacturing, plus honors for its C2C Certified Changemakers campaign and EcoWorx BIO; it "phased out PFOS-based soil resistant products in 2001, PFOA-based soil resistant products in 2008, and all PFAS-based soil resistant products in its U.S. carpet manufacturing operations" later.Source
    • Your websiteNewsroom: Shaw commissioned a two-part independent study (Airmid) on carpet and indoor air quality, presented at the annual meetings of the American Academy of Allergy, Asthma and Immunology and the American College of Allergy, Asthma and Immunology, suggesting "effectively cleaned carpet can maintain indoor air quality". The Newsroom also lists sustainability reports, including the 2025 Corporate Sustainability Report released April 30, 2026.Source
    • Your websiteThe Newsroom links 254 press releases and 87 associate blog stories. Press release pages (for example the October 5, 2026 release on Floor Covering Weekly's GreenStep Awards) have no meta description, no canonical tag and no structured data; their URLs are cut at about 50 characters, so 14 of them end in "-(1)", "-(2)" or "-(3)", such as /Newsroom/Press-Releases/Shaw-Industries-Recognized-by-Floor-Covering-W-(3).Source
  • 05

    Real visitors pass Core Web Vitals, but on a slow phone the lab test shows the cookie-consent text as the largest element at 37.8 s, about 8 s of render-blocking files, and an accessibility script with 1.15 s of main-thread time.

    Medium impactLow effort First result in 1 month Sr. Business Analyst Digital…

    First action

    Defer the accessibility script on a test page.

    How to measure it

    Mobile performance

    Now
    –
    Target
    80+
    By
    60 days

    Steps

    1. 1

      Baseline

      Lab and field.

      Sr. Business Analyst - Digital Experience 1 day

    2. 2

      Banner

      Non-blocking load.

      Sr. Business Analyst - Digital Experience 2 days

    3. 3

      Defer script

      Accessibility tool.

      Sr. Business Analyst - Digital Experience 1 day

    4. 4

      Combine CSS

      CMS stylesheets.

      Sr. Business Analyst - Digital Experience 2 days

    5. 5

      Accessibility check

      Screen reader test.

      Sr. Business Analyst - Digital Experience 1 day

    6. 6

      Retest

      PageSpeed.

      Sr. Business Analyst - Digital Experience monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Sr. Business Analyst Digital Experience

    Smallest test

    Defer the script on the Newsroom page.

    Why it works

    Load the consent banner and its styles without blocking the page, defer the accessibility script, combine the CMS stylesheets, and retest. Keep accessibility features working.

    A fast first view matters for the job seekers and dealers who open the site on phones.

    Risks and how to handle them

    • Consent or accessibility breaks

      Test both before release.

    Evidence

    • Google PageSpeedHomepage on mobile (October 20, 2026): performance 54/100; in the lab the largest element is the cookie-consent text and appears at 37.8 s, render-blocking resources could save about 8 s, and the page downloads 8,210 KiB; the accessibility script (audioeye.com) is 306 KB with 1.15 s of main-thread time. Real visitors pass Core Web Vitals (LCP 2.3 s, INP 94 ms, CLS 0.01).Source
  • 06

    Shaw says it serves those who "buy, sell, specify, install or use" its products, but the homepage offers only brand descriptions. Each visitor has to guess which of ten brand sites to visit.

    Medium impactLow effort First result in 1 month Sr. Business Analyst Digital…

    First action

    Agree the six destinations.

    How to measure it

    Router clicks

    Now
    –
    Target
    30% of visits
    By
    60 days

    Steps

    1. 1

      Pick audiences

      Six.

      Vice President, Corporate Communications 1 day

    2. 2

      Map destinations

      Brand and resource pages.

      Sr. Business Analyst - Digital Experience 1 day

    3. 3

      Design

      Simple buttons.

      Sr. Business Analyst - Digital Experience 2 days

    4. 4

      Build

      Homepage section.

      Sr. Business Analyst - Digital Experience 2 days

    5. 5

      Track

      Clicks.

      Analytics Engineer III 1 day

    6. 6

      Review

      Monthly.

      Vice President, Corporate Communications monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Sr. Business Analyst Digital Experience

    Smallest test

    Add the six links as text first.

    Why it works

    Add six buttons under the boilerplate that send each type of visitor to the right place: brand sites for homeowners and designers, dealer resources, installer training, supplier registration and careers. Track clicks.

    A router turns the corporate homepage into a useful front door and shows which audiences use it.

    Risks and how to handle them

    • Brands want top billing

      Order by visitor type, not by brand.

    Evidence

    • Your websiteInnovation page: Shaw serves "those who buy, sell, specify, install or use our products and services", and the menu promises leadership "From AI and visualization to smart surfaces and sustainability".Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source
    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source

This quarter 11

The core plays for the next three months.

  • 07

    The Product Launch Manager uploads launch content to Showpad for four residential brands, and territory managers sell through dealers with samples and displays. Dealers also need ready-to-post social images, product copy and web assets to sell a new line.

    High impactMedium effort First result in 1 quarter Product Launch Manager

    First action

    Define the kit for the next launch.

    How to measure it

    90-day launch sell-through

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Define kit

      Contents.

      Product Launch Manager, Flooring 1 week

    2. 2

      Template assets

      Social and web.

      Brand marketing 1 month

    3. 3

      Add to Showpad

      Per launch.

      Product Launch Manager, Flooring per launch

    4. 4

      Train TMs

      Sharing in one tap.

      Territory Manager, Shaw Floors 1 week

    5. 5

      Track downloads

      By dealer.

      Analytics Engineer III monthly

    6. 6

      Review launches

      Post-launch.

      Product Launch Manager, Flooring per launch

    First result
    1 quarter
    Cost
    Content production
    Owner
    Product Launch Manager, Flooring

    Smallest test

    Build the kit for one launch.

    Why it works

    Add a standard dealer kit to every launch: social posts in three sizes, product copy, room images, a short video and web product data, all in Showpad so territory managers can share it in one tap. Track kit downloads and launch sell-through.

    Dealers promote what is easy to promote, so a ready kit speeds up sell-through.

    Risks and how to handle them

    • Dealers use old assets

      Date every kit and retire old ones.

    Evidence

    • HiringProduct Launch Manager, Flooring (Dalton, posted October 8, 2026): runs new product introductions for Shaw Floors, Philadelphia Commercial, COREtec and Anderson Tuftex, is "Responsible for announcements and uploading NPI content to Showpad", uses Workfront and AI tools, and keeps product specification data accurate "from EBX to PDMS, Website, Salesforce.com, ShawNow, etc., for all Channels".Source
    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
  • 08

    The Product Launch Manager is asked to keep specification data accurate "from EBX to PDMS, Website, Salesforce.com, ShawNow" for all channels, which means the same facts are entered in several places.

    High impactMedium effort First result in 2 quarters Product Launch Manager

    First action

    List the fields each channel needs.

    How to measure it

    Spec mismatches across channels

    Now
    –
    Target
    -80%
    By
    2 quarters

    Steps

    1. 1

      Map fields

      Per channel.

      Product Launch Manager, Flooring 2 weeks

    2. 2

      Define feed

      From the product master.

      Sr. Business Analyst - Digital Experience 1 month

    3. 3

      Connect sites

      Brand sites first.

      Sr. Business Analyst - Digital Experience 1 quarter

    4. 4

      Dealer feed

      Partners.

      Sr. Business Analyst - Digital Experience 1 quarter

    5. 5

      Error report

      Weekly.

      Analytics Engineer III weekly

    6. 6

      Structured data

      Product pages.

      Sr. Business Analyst - Digital Experience 1 month

    First result
    2 quarters
    Cost
    IT time
    Owner
    Product Launch Manager, Flooring

    Smallest test

    Compare one product's data across five channels.

    Why it works

    Publish one structured feed per brand from the product master, used by brand sites, dealer sites and retail partners, with product structured data on every product page. Check errors with a weekly report.

    Consistent data reduces returns and wrong orders, and AI shopping tools rank products with complete data.

    Risks and how to handle them

    • Legacy systems

      Start with one brand.

    Evidence

    • HiringProduct Launch Manager, Flooring (Dalton, posted October 8, 2026): runs new product introductions for Shaw Floors, Philadelphia Commercial, COREtec and Anderson Tuftex, is "Responsible for announcements and uploading NPI content to Showpad", uses Workfront and AI tools, and keeps product specification data accurate "from EBX to PDMS, Website, Salesforce.com, ShawNow, etc., for all Channels".Source
    • HiringSr. Business Analyst - Digital Experience (Dalton, posted September 10, 2026): will "improve the current digital properties, including branded customer-facing websites", and must understand "marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms". Analytics Engineer III (posted September 17, 2026) builds Power BI and Databricks models for "Residential Sales and Marketing", enabling "data self-service".Source
  • 09

    Shaw is hiring a bilingual territory manager in Burbank and lists Spanish as highly preferred. Many flooring installers and dealer staff in the West and South speak Spanish first.

    Medium impactMedium effort First result in 1 quarter Territory Manager

    First action

    Ask bilingual territory managers which documents are most requested.

    How to measure it

    Spanish downloads

    Now
    –
    Target
    2,000 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick documents

      Top ten.

      Territory Manager, Shaw Floors 1 week

    2. 2

      Translate

      Professional.

      Product Launch Manager, Flooring 1 month

    3. 3

      Review

      Bilingual staff.

      Territory Manager, Shaw Floors 2 weeks

    4. 4

      Publish

      Showpad and sites.

      Sr. Business Analyst - Digital Experience 1 week

    5. 5

      Training

      Spanish sessions.

      Territory Manager, Shaw Floors quarterly

    6. 6

      Measure

      Downloads and claims.

      Analytics Engineer III quarterly

    First result
    1 quarter
    Cost
    Translation costs
    Owner
    Territory Manager, Shaw Floors

    Smallest test

    Translate the top installation guide.

    Why it works

    Translate installation guides, warranty summaries and the top product sheets for each residential brand, add them to Showpad, and offer Spanish installer training sessions.

    Installers decide many product swaps on site; reaching them in their language builds loyalty and fewer installation claims.

    Risks and how to handle them

    • Technical errors

      Have installers review.

    Evidence

    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
    • HiringProduct Launch Manager, Flooring (Dalton, posted October 8, 2026): runs new product introductions for Shaw Floors, Philadelphia Commercial, COREtec and Anderson Tuftex, is "Responsible for announcements and uploading NPI content to Showpad", uses Workfront and AI tools, and keeps product specification data accurate "from EBX to PDMS, Website, Salesforce.com, ShawNow, etc., for all Channels".Source
  • 10

    Shaw Sports Turf opened three new development territories in October 2026 (Nebraska/Iowa, Pacific Northwest, Northern California). New reps need local proof that schools, parks and clubs can visit.

    High impactMedium effort First result in 1 quarter Territory Development Manager

    First action

    List Shaw installations in each territory.

    How to measure it

    New opportunities

    Now
    –
    Target
    15 per territory
    By
    2 quarters

    Steps

    1. 1

      List installs

      Per territory.

      Territory Development Manager, Shaw Sports Turf 1 week

    2. 2

      Pick stories

      Two per territory.

      Territory Development Manager, Shaw Sports Turf 2 weeks

    3. 3

      Write pages

      Local proof.

      Sports Turf marketing 1 month

    4. 4

      Visit program

      Host field visits.

      Territory Development Manager, Shaw Sports Turf 1 month

    5. 5

      Use in outreach

      First meetings.

      Territory Development Manager, Shaw Sports Turf ongoing

    6. 6

      Measure

      Opportunities in Salesforce.

      Analytics Engineer III monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Territory Development Manager, Shaw Sports Turf

    Smallest test

    Build the Pacific Northwest page first.

    Why it works

    For each territory, publish a page with nearby Shaw installations, two short case stories, contacts for site visits and a request form, and use it in every first meeting.

    Turf buyers trust fields they can see nearby, and a page per territory gives new reps something to send.

    Risks and how to handle them

    • Few installs nearby

      Use the closest similar climate.

    Evidence

    • HiringShaw Sports Turf posted three Territory Development Manager roles between October 16 and 20, 2026 (Nebraska/Iowa, Pacific Northwest, Northern California): a 12 to 24 month path to a territory "carved from the existing territory", selling to owners, architects, contractors and dealers; the brand cites "over 4,000 installations" and a 75,000-square-foot R&D center. A Regional Vice President - ShawGrass West opened in Dallas on October 14.Source
  • 11

    Shaw opened a Regional Vice President role for ShawGrass West. Landscape contractors install most residential and commercial landscape turf.

    Medium impactMedium effort First result in 2 quarters Regional Vice President ShawG…

    First action

    List 50 landscape contractors in Texas and the Southwest.

    How to measure it

    Certified contractors

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      List contractors

      50.

      Regional Vice President - ShawGrass West 2 weeks

    2. 2

      Design program

      Training and benefits.

      Regional Vice President - ShawGrass West 1 month

    3. 3

      Training days

      Regional.

      Regional Vice President - ShawGrass West monthly

    4. 4

      Installer page

      On the brand site.

      Sr. Business Analyst - Digital Experience 1 month

    5. 5

      Route leads

      By ZIP.

      Sr. Business Analyst - Digital Experience 1 month

    6. 6

      Measure

      Leads and sales.

      Analytics Engineer III monthly

    First result
    2 quarters
    Cost
    Training costs
    Owner
    Regional Vice President ShawGrass West

    Smallest test

    Run one training day.

    Why it works

    Create a certified installer program for western landscape contractors: training days, a listing on a find-an-installer page, co-op marketing and leads routed from the brand site.

    Contractors who are trained and receive leads become a reliable channel.

    Risks and how to handle them

    • Contractors use several brands

      Give program benefits only for ShawGrass jobs.

    Evidence

    • HiringShaw Sports Turf posted three Territory Development Manager roles between October 16 and 20, 2026 (Nebraska/Iowa, Pacific Northwest, Northern California): a 12 to 24 month path to a territory "carved from the existing territory", selling to owners, architects, contractors and dealers; the brand cites "over 4,000 installations" and a 75,000-square-foot R&D center. A Regional Vice President - ShawGrass West opened in Dallas on October 14.Source
  • 12

    The Inforum marketing coordinator answers product and installation questions from sales and clients by phone, text, email and live chat, and maintains the ShawContract.com Resource Center.

    Medium impactLow effort First result in 1 quarter Marketing Coordinator Inforum

    First action

    Start tagging inquiries this week.

    How to measure it

    Self-service share

    Now
    –
    Target
    30%
    By
    2 quarters

    Steps

    1. 1

      Tag inquiries

      One quarter.

      Marketing Coordinator - Inforum 1 quarter

    2. 2

      Pick top 50

      Most asked.

      Marketing Coordinator - Inforum 1 week

    3. 3

      Write answers

      With technical services.

      Marketing Coordinator - Inforum 1 month

    4. 4

      Publish

      Resource Center.

      Sr. Business Analyst - Digital Experience 2 weeks

    5. 5

      Link in chat

      Suggested answers.

      Sr. Business Analyst - Digital Experience 1 week

    6. 6

      Measure

      Volume and satisfaction.

      Analytics Engineer III monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Coordinator Inforum

    Smallest test

    Publish the ten most asked answers.

    Why it works

    Tag every inquiry for a quarter, publish the 50 most frequent answers in the Resource Center with search, and link them in the chat before a person replies.

    Specifiers get instant answers, and the team spends time on custom requests instead of repeat ones.

    Risks and how to handle them

    • Answers go stale

      Review quarterly with technical services.

    Evidence

    • HiringCommercial: Shaw Contract and Patcraft account executives in Boston, Houston, Detroit, Denver and Rhode Island, a Regional VP of Sales in Denver, a Country Manager in Singapore and a Marketing Assistant EMEA in London. The Marketing Coordinator - Inforum (posted September 30, 2026) answers product, messaging and installation questions "via phone, text, email, and live chat" and maintains the ShawContract.com Resource Center; a Marketing & Customer Experience trainee program starts cohorts in January and June 2027.Source
  • 13

    Shaw Commercial runs an 18-month Marketing & Customer Experience program with cohorts in January and June 2027, rotating through Patcraft, Shaw Contract and Customer Experience.

    Medium impactLow effort First result in 2 quarters Marketing & Customer Experien…

    First action

    Write the brief for the January 2027 cohort.

    How to measure it

    Interviews

    Now
    –
    Target
    30 per cohort
    By
    2 quarters

    Steps

    1. 1

      Write brief

      Questions and targets.

      Commercial marketing leader 2 weeks

    2. 2

      Recruit

      Customers.

      Marketing & Customer Experience trainees 1 month

    3. 3

      Interview

      30.

      Marketing & Customer Experience trainees 2 months

    4. 4

      Report

      Findings.

      Marketing & Customer Experience trainees 2 weeks

    5. 5

      Present

      Brand leaders.

      Marketing & Customer Experience trainees 1 day

    6. 6

      Act

      Changes.

      Commercial marketing leader 1 quarter

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Marketing & Customer Experience trainees

    Smallest test

    Run five interviews with the current cohort.

    Why it works

    Assign each cohort a structured project: interview 30 designers and facility managers, report what they need, and present fixes to brand leaders. Publish changes made because of it.

    Trainees learn the customer, and Shaw gets research it would otherwise buy from an agency.

    Risks and how to handle them

    • Customers busy

      Short 20-minute calls.

    Evidence

    • HiringCommercial: Shaw Contract and Patcraft account executives in Boston, Houston, Detroit, Denver and Rhode Island, a Regional VP of Sales in Denver, a Country Manager in Singapore and a Marketing Assistant EMEA in London. The Marketing Coordinator - Inforum (posted September 30, 2026) answers product, messaging and installation questions "via phone, text, email, and live chat" and maintains the ShawContract.com Resource Center; a Marketing & Customer Experience trainee program starts cohorts in January and June 2027.Source
  • 14

    The COREtec strategist in Australia is asked to run social and paid with "tightly targeted ads rather than broad spend", build B2B campaigns to the trade and roll out retail displays that drive sell-through.

    Medium impactMedium effort First result in 2 quarters Digital & Brand Marketing Str…

    First action

    List stores getting displays next quarter.

    How to measure it

    Sell-through lift

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      List stores

      Display rollout.

      Digital & Brand Marketing Strategist - COREtec Floors 1 week

    2. 2

      Build audiences

      Trade.

      Digital & Brand Marketing Strategist - COREtec Floors 2 weeks

    3. 3

      Create ads

      Per display.

      Digital & Brand Marketing Strategist - COREtec Floors 1 month

    4. 4

      Run

      Matched stores.

      Digital & Brand Marketing Strategist - COREtec Floors 1 quarter

    5. 5

      Measure

      Sell-through.

      Digital & Brand Marketing Strategist - COREtec Floors monthly

    6. 6

      Report

      APAC leadership.

      Digital & Brand Marketing Strategist - COREtec Floors quarterly

    First result
    2 quarters
    Cost
    Ad budget
    Owner
    Digital & Brand Marketing Strategist COREtec Floors

    Smallest test

    Run ads for three display stores.

    Why it works

    Build audiences of builders, designers and retailers on LinkedIn and Meta, run campaigns tied to each display rollout, and measure sell-through per store with and without campaigns.

    Linking ads to displays shows exactly which spend sells floors.

    Risks and how to handle them

    • Small sample

      Run for at least two quarters.

    Evidence

    • HiringDigital & Brand Marketing Strategist - COREtec Floors (Melbourne or Sydney, posted July 20, 2026, still open): runs TikTok, Instagram, Facebook and LinkedIn, organic and paid, builds "B2B campaigns that reach our customers and the trade directly", and rolls out retail displays to "drive real sell-through" as COREtec "expands across the Australian and New Zealand markets".Source
  • 15

    The Analytics Engineer III builds Power BI and Databricks models for residential sales and marketing, and territory managers already review sales reports and sample budgets.

    High impactMedium effort First result in 1 quarter Analytics Engineer III

    First action

    Build the dashboard for one region.

    How to measure it

    Sales per sample

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Define metrics

      With sales leaders.

      Analytics Engineer III 2 weeks

    2. 2

      Build model

      Databricks.

      Analytics Engineer III 1 month

    3. 3

      Dashboard

      Power BI.

      Analytics Engineer III 1 month

    4. 4

      Pilot

      One region.

      Territory Manager, Shaw Floors 1 month

    5. 5

      Train

      All TMs.

      Analytics Engineer III 1 month

    6. 6

      Review

      Weekly calls.

      Territory Manager, Shaw Floors weekly

    First result
    1 quarter
    Cost
    Analytics time
    Owner
    Analytics Engineer III

    Smallest test

    Pilot with five territory managers.

    Why it works

    Give each territory manager a dashboard: sell-through by dealer and product, sample placements and their sales, displays, and dealers at risk. Review it in weekly sales calls.

    Managers focus on dealers and samples that sell, and leadership sees which programs work.

    Risks and how to handle them

    • Data trust

      Reconcile with finance numbers.

    Evidence

    • HiringSr. Business Analyst - Digital Experience (Dalton, posted September 10, 2026): will "improve the current digital properties, including branded customer-facing websites", and must understand "marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms". Analytics Engineer III (posted September 17, 2026) builds Power BI and Databricks models for "Residential Sales and Marketing", enabling "data self-service".Source
    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
  • 16

    Shaw has an active SAM.gov registration for all awards through 2027, and Shaw Contract serves schools and healthcare. Public buyers look for contract vehicles, codes and certifications in one place.

    Medium impactMedium effort First result in 2 quarters Commercial sales leader

    First action

    Collect the registration and contract details.

    How to measure it

    Inquiries

    Now
    –
    Target
    30 a quarter
    By
    2 quarters

    Steps

    1. 1

      Collect details

      Registration, contracts.

      Commercial sales leader 2 weeks

    2. 2

      Write page

      Simple.

      Marketing Coordinator - Inforum 1 week

    3. 3

      Legal check

      Accuracy.

      Legal 1 week

    4. 4

      Publish

      Commercial site.

      Sr. Business Analyst - Digital Experience 1 week

    5. 5

      Route leads

      Bid support.

      Commercial sales leader 1 week

    6. 6

      Measure

      Inquiries.

      Analytics Engineer III quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Commercial sales leader

    Smallest test

    Publish the registration details first.

    Why it works

    Publish a page with registration details, NAICS codes, cooperative purchasing contracts, compliance documents and certifications, with a contact for bid support.

    Public buyers shortlist suppliers who make compliance easy.

    Risks and how to handle them

    • Out-of-date contracts

      Review quarterly.

    Evidence

    • Government registrySAM.gov: SHAW INDUSTRIES, INC. (Dalton, GA) has an active registration for all awards through July 30, 2027; primary NAICS 314110 (carpet and rug mills), plus 238330 (flooring contractors) and others.Source
    • HiringCommercial: Shaw Contract and Patcraft account executives in Boston, Houston, Detroit, Denver and Rhode Island, a Regional VP of Sales in Denver, a Country Manager in Singapore and a Marketing Assistant EMEA in London. The Marketing Coordinator - Inforum (posted September 30, 2026) answers product, messaging and installation questions "via phone, text, email, and live chat" and maintains the ShawContract.com Resource Center; a Marketing & Customer Experience trainee program starts cohorts in January and June 2027.Source
  • 17

    Shaw has about 199 open roles, many for drivers and plant work with sign-on bonuses, and shawinc.com's main call to action is Careers. Job seekers search for jobs near them.

    Medium impactMedium effort First result in 1 quarter Talent Acquisition lead

    First action

    Build the page for the location with the most openings.

    How to measure it

    Applications

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Rank locations

      Openings.

      Talent Acquisition lead 1 week

    2. 2

      Write pages

      Roles and benefits.

      Talent Acquisition lead 1 month

    3. 3

      Translate

      Spanish.

      Talent Acquisition lead 2 weeks

    4. 4

      Film videos

      Associates.

      Vice President, Corporate Communications 1 month

    5. 5

      Publish

      Careers site.

      Sr. Business Analyst - Digital Experience 1 week

    6. 6

      Measure

      Applications.

      Analytics Engineer III monthly

    First result
    1 quarter
    Cost
    Video production
    Owner
    Talent Acquisition lead

    Smallest test

    Publish one location page.

    Why it works

    Create a page per location (Dalton, Cartersville, Hanover, Leetsdale and others) with open roles, pay ranges, shifts, benefits and a short video, in English and Spanish, linked from shawinc.com.

    Local pages rank for "jobs near me" searches and convert better than a generic job list.

    Risks and how to handle them

    • Openings change fast

      Pull roles live from the job system.

    Evidence

    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    Shaw wins sustainability awards for PFAS elimination, Cradle to Cradle certification and EcoWorx BIO, and Interface positions itself on design and sustainability. Architects need certificates and product data per product.

    High impactHigh effort First result in 3 quarters Vice President

    First action

    Inventory certificates for one brand.

    How to measure it

    Downloads

    Now
    –
    Target
    10,000 a quarter
    By
    3 quarters

    Steps

    1. 1

      Inventory

      Certificates.

      Vice President, Global Sustainability 1 month

    2. 2

      Data model

      Products.

      Analytics Engineer III 1 month

    3. 3

      Build hub

      Search.

      Sr. Business Analyst - Digital Experience 1 quarter

    4. 4

      API

      Spec tools.

      Sr. Business Analyst - Digital Experience 1 quarter

    5. 5

      Launch

      Design events.

      Vice President, Corporate Communications 1 month

    6. 6

      Measure

      Downloads and specs.

      Analytics Engineer III quarterly

    First result
    3 quarters
    Cost
    IT and data costs
    Owner
    Vice President, Global Sustainability

    Smallest test

    Publish one brand's certificates in one place.

    Why it works

    Build one hub where specifiers search any product across brands and download its certifications, environmental declarations and content data, with an API for specification tools.

    Making data easy to get wins specifications, especially against rivals that lead with sustainability.

    Risks and how to handle them

    • Data gaps

      Start with commercial brands.

    Evidence

    • Your websiteGreenStep release (October 5, 2026): Shaw won the Practice/Process award for its "proactive, systematic approach to eliminating PFAS" from its supply chain and manufacturing, plus honors for its C2C Certified Changemakers campaign and EcoWorx BIO; it "phased out PFOS-based soil resistant products in 2001, PFOA-based soil resistant products in 2008, and all PFAS-based soil resistant products in its U.S. carpet manufacturing operations" later.Source
    • Competitor researchRivals' own sites: Interface "sets the standard for design, sustainability and performance in commercial carpet tile and hard surface flooring"; Mohawk Industries, the other US flooring giant, runs its corporate site at mohawkind.com.Source
    • Your websiteThe Newsroom links 254 press releases and 87 associate blog stories. Press release pages (for example the October 5, 2026 release on Floor Covering Weekly's GreenStep Awards) have no meta description, no canonical tag and no structured data; their URLs are cut at about 50 characters, so 14 of them end in "-(1)", "-(2)" or "-(3)", such as /Newsroom/Press-Releases/Shaw-Industries-Recognized-by-Floor-Covering-W-(3).Source
  • 19

    Shaw's Innovation page promises leadership "From AI and visualization", and it sells through thousands of dealers who need tools for their own sites.

    High impactHigh effort First result in 4 quarters Sr. Business Analyst Digital…

    First action

    Count how many dealers have a visualizer on their site.

    How to measure it

    Dealer sites live

    Now
    –
    Target
    1,000
    By
    4 quarters

    Steps

    1. 1

      Survey dealers

      Current tools.

      Territory Manager, Shaw Floors 1 month

    2. 2

      Choose platform

      Build or buy.

      Sr. Business Analyst - Digital Experience 1 quarter

    3. 3

      Load products

      From the product feed.

      Product Launch Manager, Flooring 1 quarter

    4. 4

      Dealer embed

      Branding and leads.

      Sr. Business Analyst - Digital Experience 1 quarter

    5. 5

      Roll out

      Through TMs.

      Territory Manager, Shaw Floors 2 quarters

    6. 6

      Measure

      Leads and sales.

      Analytics Engineer III quarterly

    First result
    4 quarters
    Cost
    Platform costs
    Owner
    Sr. Business Analyst Digital Experience

    Smallest test

    Pilot with 20 dealers.

    Why it works

    Offer a shared visualizer (upload a room photo, try floors) across Shaw brands, embeddable on dealer websites with the dealer's branding, sending leads to the dealer.

    Dealers get a reason to feature Shaw products, and Shaw sees demand data by product and region.

    Risks and how to handle them

    • Dealer adoption

      Start with top dealers per territory.

    Evidence

    • Your websiteInnovation page: Shaw serves "those who buy, sell, specify, install or use our products and services", and the menu promises leadership "From AI and visualization to smart surfaces and sustainability".Source
    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
    • HiringSr. Business Analyst - Digital Experience (Dalton, posted September 10, 2026): will "improve the current digital properties, including branded customer-facing websites", and must understand "marketing technologies including content management, merchandising, loyalty, campaign, and other automated marketing platforms". Analytics Engineer III (posted September 17, 2026) builds Power BI and Databricks models for "Residential Sales and Marketing", enabling "data self-service".Source
  • 20

    Shaw's awards page lists Best of NeoCon, Edison, Dealer's Choice and Supplier of the Year awards over 12 years, but the proof sits on the corporate site, not where buyers compare products.

    Medium impactMedium effort First result in 3 quarters Vice President

    First action

    Map last year's awards to products.

    How to measure it

    Pages with badges

    Now
    –
    Target
    all winning products
    By
    3 quarters

    Steps

    1. 1

      Map awards

      To products.

      Vice President, Corporate Communications 2 weeks

    2. 2

      Design badges

      Per award.

      Brand marketing 2 weeks

    3. 3

      Add to pages

      Brand sites.

      Sr. Business Analyst - Digital Experience 1 month

    4. 4

      Dealer kits

      Showpad.

      Product Launch Manager, Flooring 1 month

    5. 5

      Feed

      Award field.

      Sr. Business Analyst - Digital Experience 1 month

    6. 6

      Measure

      Conversion.

      Analytics Engineer III quarterly

    First result
    3 quarters
    Cost
    Design time
    Owner
    Vice President, Corporate Communications

    Smallest test

    Add badges to the NeoCon winners.

    Why it works

    Tag each award to the products and brands it covers, show badges on product pages and in dealer kits, and add awards to the product feed.

    Third-party recognition at the point of decision lifts conversion.

    Risks and how to handle them

    • Award rules on use

      Check each program's badge rules.

    Evidence

    • Your websiteAwards page (2015 to 2026): Best of NeoCon Gold and Silver for Patcraft, a bronze Edison Award for Geometrix, Floor Covering Weekly Dealer's Choice awards for Shaw Floors carpet and SPC, Fuse Supplier of the Year for Shaw Contract, Interior Design HiP awards and Newsweek's Greatest Workplaces.Source
    • HiringProduct Launch Manager, Flooring (Dalton, posted October 8, 2026): runs new product introductions for Shaw Floors, Philadelphia Commercial, COREtec and Anderson Tuftex, is "Responsible for announcements and uploading NPI content to Showpad", uses Workfront and AI tools, and keeps product specification data accurate "from EBX to PDMS, Website, Salesforce.com, ShawNow, etc., for all Channels".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 21

    shawinc.com has 87 associate stories about careers, veterans and community, and Shaw is hiring about 199 people.

    Medium impactLow effort First result in 1 quarter Talent Acquisition lead

    First action

    Pick three stories to film.

    How to measure it

    Video-sourced applications

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick stories

      Three.

      Vice President, Corporate Communications 1 week

    2. 2

      Film

      Monthly.

      Vice President, Corporate Communications monthly

    3. 3

      Cut

      Three platforms.

      Vice President, Corporate Communications monthly

    4. 4

      Link

      Hiring pages.

      Talent Acquisition lead monthly

    5. 5

      Track

      Applications.

      Analytics Engineer III monthly

    6. 6

      Repeat

      Monthly.

      Vice President, Corporate Communications monthly

    First result
    1 quarter
    Cost
    Video production
    Owner
    Talent Acquisition lead

    Smallest test

    Film one story this month.

    Why it works

    Film one short video per month with an associate from a story, cut it for LinkedIn, Instagram and TikTok, and link to local hiring pages.

    Real associates are more convincing than job ads, especially for plant and driver roles.

    Risks and how to handle them

    • Low reach

      Ask associates to share.

    Evidence

    • Your websiteThe Newsroom links 254 press releases and 87 associate blog stories. Press release pages (for example the October 5, 2026 release on Floor Covering Weekly's GreenStep Awards) have no meta description, no canonical tag and no structured data; their URLs are cut at about 50 characters, so 14 of them end in "-(1)", "-(2)" or "-(3)", such as /Newsroom/Press-Releases/Shaw-Industries-Recognized-by-Floor-Covering-W-(3).Source
    • HiringAbout 199 open roles on careers.shawinc.com (October 20, 2026), including dozens of residential Territory Managers (Northern Virginia, Capital Region NY, Central Indiana, Kansas, Inland Empire and others) and truck drivers with a "10K Sign On Bonus". Territory Managers build relationships with flooring dealers through "major market programs and services and sample placement", build display racks and log every interaction in Salesforce; the Burbank post lists "Bilingual Spanish English" as highly preferred.Source
  • 22

    Shaw commissioned independent research presented at two allergy and asthma meetings showing well-cleaned carpet can maintain indoor air quality. Many families assume hard floors are the only option.

    Medium impactMedium effort First result in 2 quarters Vice President

    First action

    Summarize the study for consumers.

    How to measure it

    Downloads

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Summarize

      Study.

      Vice President, Global Sustainability 2 weeks

    2. 2

      Review

      Allergist.

      Vice President, Global Sustainability 1 month

    3. 3

      Guide

      Consumer.

      Shaw Floors marketing 1 month

    4. 4

      Dealer card

      Showpad.

      Product Launch Manager, Flooring 2 weeks

    5. 5

      Promote

      Shaw Floors channels.

      Shaw Floors marketing 1 quarter

    6. 6

      Measure

      Downloads and carpet share.

      Analytics Engineer III quarterly

    First result
    2 quarters
    Cost
    Content costs
    Owner
    Vice President, Global Sustainability

    Smallest test

    Publish a one-page summary.

    Why it works

    Turn the findings into a consumer guide, a dealer conversation card and a cleaning routine, reviewed by an allergist, and promote it with Shaw Floors.

    It answers a common objection to carpet with Shaw's own data.

    Risks and how to handle them

    • Health claims

      Use the study wording exactly.

    Evidence

    • Your websiteNewsroom: Shaw commissioned a two-part independent study (Airmid) on carpet and indoor air quality, presented at the annual meetings of the American Academy of Allergy, Asthma and Immunology and the American College of Allergy, Asthma and Immunology, suggesting "effectively cleaned carpet can maintain indoor air quality". The Newsroom also lists sustainability reports, including the 2025 Corporate Sustainability Report released April 30, 2026.Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source
  • 23

    The homepage loads an accessibility script that adds 306 KB and 1.15 s of main-thread time. Overlays help, but built-in accessible templates are more reliable for screen readers.

    Low impactLow effort First result in 1 month Sr. Business Analyst Digital…

    First action

    Run an accessibility audit on five templates.

    How to measure it

    WCAG issues

    Now
    –
    Target
    -80%
    By
    2 quarters

    Steps

    1. 1

      Audit

      Five templates.

      Sr. Business Analyst - Digital Experience 2 weeks

    2. 2

      Fix headings

      H1 and order.

      Sr. Business Analyst - Digital Experience 1 week

    3. 3

      Fix language

      lang attribute.

      Sr. Business Analyst - Digital Experience 1 day

    4. 4

      Labels

      Forms and buttons.

      Sr. Business Analyst - Digital Experience 1 week

    5. 5

      Test

      Screen readers.

      Sr. Business Analyst - Digital Experience 1 week

    6. 6

      Decide

      Overlay need.

      Sr. Business Analyst - Digital Experience 1 month

    First result
    1 month
    Cost
    Audit time
    Owner
    Sr. Business Analyst Digital Experience

    Smallest test

    Audit the homepage template.

    Why it works

    Audit the templates against WCAG 2.2, fix the main issues in the CMS (headings, language, labels), then decide whether the overlay is still needed.

    Built-in accessibility serves more users and speeds up the page.

    Risks and how to handle them

    • Removing help users rely on

      Remove only after fixes are tested.

    Evidence

    • Google PageSpeedHomepage on mobile (October 20, 2026): performance 54/100; in the lab the largest element is the cookie-consent text and appears at 37.8 s, render-blocking resources could save about 8 s, and the page downloads 8,210 KiB; the accessibility script (audioeye.com) is 306 KB with 1.15 s of main-thread time. Real visitors pass Core Web Vitals (LCP 2.3 s, INP 94 ms, CLS 0.01).Source
    • Your websiteHomepage (checked October 20, 2026): title "Shaw Industries Group, Inc. | Home"; no meta description, no H1 heading and no page language, so search results fall back to body text ("We are approximately 18,000 individuals bound together by a common vision..."). The boilerplate describes "a leader in flooring and other surface solutions" with brands Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens and Watershed Geo, "a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #17 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Shaw Industries did not commission, review or endorse it, and Programmable is not affiliated with Shaw Industries. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Shaw Industries runs its business.

Something wrong, or do you represent Shaw Industries? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Sitemap, robots and page basics, the Blog link, one revenue figure, the PFAS and indoor air page, first-view speed and a homepage router.

  2. Days 31 to 6013 ideas

    Launch kits, product data feed, Spanish materials, local turf proof, ShawGrass contractors, the Inforum help center, trainee research, COREtec ANZ, dealer dashboards, the public-sector page and local hiring pages; start the associate video series and the accessibility review.

  3. Days 61 to 904 ideas

    Commit to the specifier data hub, the dealer visualizer and award proof; plan the allergy campaign.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value breadth of styles and categories. The most cited problem: questions about chemicals and indoor air.

  • Durability and performance
  • Finding the right brand or product
  • In their words: “waterproof”

Market

Competitive landscape

2 competitors compared: Mohawk Industries and Interface.

  • Gap to exploit: Clear public answers on PFAS and indoor air
  • Mohawk Industries: Similar dealer reliance
  • Interface: Commercial only

Hiring signals

Shaw is investing in the field and in digital at the same time.

  • Sr. Business Analyst - Digital Experience: Improve branded customer-facing websites and martech. Ideas 1, 5, 6, 23.
  • Analytics Engineer III: Self-service data for residential sales and marketing. Idea 15.
  • Product Launch Manager, Flooring: Launches through Showpad; spec data across channels. Ideas 7, 8.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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