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  • The brief
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  • This week · 6
  • This quarter · 9
  • Big bets · 4
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Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. TCP Software
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growth playbook · Oct 21, 2026

tcpsoftware.com (opens in a new tab)

TCP Software growth playbook

Diagnosis

TCP has built a broad workforce management suite through acquisitions (Humanity, Aladtec, ScheduleAnywhere, Subzz, Timeco and WhenToWork) and is hiring for growth: SLED and mid-market sales managers with double-digit net ARR goals, Growth AEs who expand existing accounts, an inbound SMB team in Lahore, and a Partner Marketing Manager for ecosystem demand.

The website leaks some of that demand: old Humanity and Aladtec addresses end on "page not found", only one product shows a price, the homepage fails Core Web Vitals, and there are no comparison or per-integration pages.

This playbook fixes those first, then gives sales expansion lists, a public-sector buying page and integration co-marketing, and bets on bundles, a WhenToWork upgrade path and a data-driven labor report.

Growth Score

7/10

Biggest Opportunity

Expand the existing base across products (with whitespace lists, bundles and a WhenToWork add-on) while recovering the demand still arriving at acquired brands' old addresses.

Biggest Risk

All-in-one HR and payroll suites (Paycom, Deputy, UKG) and simple schedulers (When I Work) squeeze TCP from both sides, and a portfolio of acquired products can feel disjointed to buyers.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Send the old Humanity and Aladtec addresses to real pages instead of "page not found"

    Point humanity.com/pricing and /free-trial at the pricing page and trial request today.

    High impact First result in 1 week
  2. 2

    Show how every product is priced, not only Humanity Schedule

    Agree a "starting at" figure for Humanity Time and Aladtec.

    High impact First result in 1 month
  3. 3

    Make "Help me choose" finish with a recommendation, a price and a booked call

    Write the recommendation rules for the twelve most common answer combinations.

    High impact First result in 3 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 7Reconsider · 2
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    TCP bought Humanity in 2020, when it was used at more than 175,000 business locations, and Aladtec in 2021. Their old addresses still get links, bookmarks and searches, but humanity.com/pricing, /free-trial, /demo and /features now forward to tcpsoftware.com/products/humanity/ plus the old path, and every one shows "Oops! That page can't be found." aladtec.com/features and /contact end on aladtec.com/404. A buyer typing the brand they remember, or clicking an old review-site link to Humanity pricing, hits a dead end at the exact moment they want a price or a trial. TimeClock Plus and Timeco addresses already forward correctly, so the fix is known.

    High impactLow effort First result in 1 week Web and SEO Manager

    First action

    Point humanity.com/pricing and /free-trial at the pricing page and trial request today.

    How to measure it

    Old-domain visits ending on a 404

    Now
    –
    Target
    under 2%
    By
    30 days

    Steps

    1. 1

      List the old paths

      Pull top paths on humanity.com and aladtec.com from logs, Search Console and backlink tools.

      Web and SEO Manager 1 day

    2. 2

      Map each path

      Pricing, trial, demo, features, blog and contact to their nearest live page.

      Web and SEO Manager 1 day

    3. 3

      Ship the redirects

      One-step permanent redirects at the edge, not chains.

      Web and SEO Manager 1 day

    4. 4

      Add a useful 404

      Product links, search and a demo button.

      Web and SEO Manager 1 day

    5. 5

      Check ScheduleAnywhere and WhenToWork links

      The same test for other acquired brands.

      Web and SEO Manager 1 day

    6. 6

      Monitor

      Weekly 404 report by referrer.

      Web and SEO Manager weekly

    7. 7

      Tag the traffic

      Count trials and demos that start on an old domain.

      Salesforce & Systems Manager 2 days

    First result
    1 week
    Cost
    Staff time only
    Owner
    Web and SEO Manager

    Smallest test

    Fix the five Humanity paths listed above and check them in a browser.

    Why it works

    Map every old Humanity and Aladtec path to its nearest live page: /pricing to /pricing, /free-trial and /demo to the Humanity trial request, /features to the Humanity Schedule page, /blog and old article paths to the article library, Aladtec /contact to the demo form. Use one-step permanent redirects, add a helpful 404 with product links and a search box as the safety net, and pull the old domains' most-linked and most-visited paths from Search Console and server logs to cover the long tail.

    Visitors on an old brand address are warm: they already know the product. Sending them to pricing and a trial instead of an error page recovers trials and demos, and passes the old domains' link value to tcpsoftware.com.

    Ready to use

    ChecklistOld-domain redirect map

    humanity.com/pricing -> tcpsoftware.com/pricing/
    humanity.com/free-trial -> /products/humanity/humanity-request-a-trial/
    humanity.com/demo -> /products/humanity/humanity-request-a-trial/
    humanity.com/features -> /products/humanity/
    humanity.com/employee-scheduling-software -> /products/humanity/
    humanity.com/blog -> /articles/
    aladtec.com/features -> /products/aladtec/
    aladtec.com/contact -> /demo/
    [ ] Long-tail paths from logs
    [ ] Helpful 404 template

    Risks and how to handle them

    • Redirect chains slow pages

      Point each old path straight to the final address.

    • Some old paths have no equivalent

      Send them to the product page, never the homepage.

    Evidence

    • Your websiteOld product addresses (checked October 20, 2026): humanity.com/pricing, /free-trial, /demo, /features, /blog and /employee-scheduling-software all forward to tcpsoftware.com/products/humanity/ plus the same path, and every one of those pages shows "Oops! That page can't be found." (page title "Page Not Found | TCP Software"). aladtec.com/features and aladtec.com/contact end on aladtec.com/404. By contrast timeclockplus.com/pricing and timeco.com/pricing land on the right product page, and humanity.com itself lands on the Humanity Schedule page. The real Humanity Schedule pricing page is tcpsoftware.com/pricing.Source
    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source
    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source
  • 02

    The pricing page heading promises "A plan for every organization's employee scheduling needs", but its prices and trial cover Humanity Schedule only. Buyers comparing TimeClock Plus, Aladtec or Humanity Time find no price, no range and no trial, while When I Work prints its trial on the homepage.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Agree a "starting at" figure for Humanity Time and Aladtec.

    How to measure it

    Pricing-page conversions

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      Agree ranges

      Per product and team size.

      SVP, Mid-Market, SMB, & Growth Sales 1 week

    2. 2

      Write the sections

      Price, drivers, next step.

      Product Marketing Manager 3 days

    3. 3

      Retitle the page

      Name the products covered.

      Product Marketing Manager 1 hour

    4. 4

      Add FAQ schema

      One FAQ per product.

      Web and SEO Manager 1 day

    5. 5

      Route the forms

      Product field into Salesforce.

      Salesforce & Systems Manager 2 days

    6. 6

      Measure

      Conversion by product section.

      Demand Generation Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Add a Humanity Time "starting at" line this week.

    Why it works

    Add a section per product: Humanity Time and Aladtec with a "starting at" price or a typical range by team size, TimeClock Plus with what drives the quote (employees, clocks, integrations) and a typical range, and a clear next step for each. Rename the top of the page to say which products are on it.

    Price signals qualify buyers before the call and stop them leaving for rivals that publish prices; the Lahore inbound SMB team gets better-informed leads.

    Risks and how to handle them

    • Public-sector quotes vary widely

      Show the drivers and a typical range, not a fixed price.

    Evidence

    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source
    • Your websiteHumanity Time page: "Designed for 200 or fewer employees", "Takes minutes (not months) to get started", but the only buttons are "Get a demo" and "Timeco login"; no price or trial. The Humanity Schedule page offers "Request a trial" and a Pricing tab.Source
    • Competitor researchRivals' own homepages: When I Work, "Schedule shifts, track time, and message your team in one app. Trusted by 200,000+ workplaces. Start your free 14-day trial"; Deputy, "employee scheduling, HR, AI labor forecasting & payroll software"; Paycom, "#1 HR and payroll software" in "a single database"; Frontline Education, K-12 administration software in one place. UKG is the large-enterprise incumbent.Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
  • 03

    The homepage wizard asks three good questions (employee count, capabilities, industry) and then only lists products. Those answers are exactly what the Lahore inbound team and mid-market AEs need, and today the visitor still has to start a separate demo form.

    High impactLow effort First result in 3 weeks Salesforce & Systems Manager

    First action

    Write the recommendation rules for the twelve most common answer combinations.

    How to measure it

    Wizard-to-demo rate

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Write rules

      Answer combinations to products.

      Product Marketing Manager 2 days

    2. 2

      Build the result screen

      Product, price, next step.

      Web and SEO Manager 1 week

    3. 3

      Pass answers

      Into Salesforce lead fields.

      Salesforce & Systems Manager 2 days

    4. 4

      Route

      SMB to Lahore inbound, SLED and mid-market to their teams.

      Salesforce & Systems Manager 1 day

    5. 5

      Add a calendar

      Book straight from the result.

      Salesforce & Systems Manager 2 days

    6. 6

      Measure

      Completion and booking rates.

      Demand Generation Manager weekly

    First result
    3 weeks
    Cost
    Staff time only
    Owner
    Salesforce & Systems Manager

    Smallest test

    Add the price and a booking link to the result screen.

    Why it works

    End the wizard with one recommended product (for example Humanity Time for 1-200 employees in time tracking), its starting price, a trial or calendar slot, and pass the three answers to Salesforce so the right team calls with context.

    A recommendation plus a next step converts better than a list, and routed answers cut the first call short.

    Risks and how to handle them

    • Wrong recommendation

      Always show "talk to an expert" as the alternative.

    Evidence

    • Your websiteHomepage: H1 "Make scheduling and time tracking easier for your frontline teams"; "Trusted by over 37,000 companies of all sizes"; "30 plus years of frontline-focused experience"; a banner "TCP named a Leader in the 2026 NelsonHall Workforce Management NEAT Evaluation"; an "Ask AI about TCP Software" section; and a three-question "Help me choose" wizard (employee count 1-200 / 201-2500 / 2500+, capabilities, industry) that ends in "Explore the following products" and "Schedule a Demo".Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source
  • 04

    Real visitors fail all three Core Web Vitals on the homepage and loading got 13% slower. On a phone the headline takes 7.9s to appear. The page loads 20 third-party services, including Facebook at 224 KB and five ad exchanges, which a B2B homepage rarely needs.

    High impactMedium effort First result in 1 month Web and SEO Manager

    First action

    Export the tag manager list and mark each tag keep, defer or remove.

    How to measure it

    Homepage passes Core Web Vitals in field data

    Now
    –
    Target
    pass
    By
    90 days

    Steps

    1. 1

      Inventory tags

      Owner and purpose for each.

      Demand Generation Manager 2 days

    2. 2

      Remove extras

      Ad exchanges and unowned tags.

      Web and SEO Manager 1 day

    3. 3

      Defer the rest

      After first interaction.

      Web and SEO Manager 3 days

    4. 4

      Fix layout shift

      Reserve space for the banner.

      Web and SEO Manager 1 day

    5. 5

      Edge caching

      Cut server response time.

      Web and SEO Manager 1 week

    6. 6

      Retest

      PageSpeed lab and field.

      Web and SEO Manager monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Web and SEO Manager

    Smallest test

    Remove the ad exchange tags and retest the homepage.

    Why it works

    Inventory every tag, remove the ad exchanges and anything without an owner, load retargeting and chat after interaction, fix the top-of-page layout shift, and cache pages at the edge to cut the 2.0s server response. Retest in PageSpeed and watch the field data.

    Faster pages convert better on mobile and paid traffic, and a cleaner tag set also simplifies consent and data-sharing reviews.

    Risks and how to handle them

    • Losing ad data

      Keep the platforms that report conversions and drop the rest.

    Evidence

    • Google PageSpeedHomepage: real visitors fail all three Core Web Vitals (loading LCP 2.7s, responsiveness INP 250 ms, layout shift CLS 0.19 at the 75th percentile; server response 2.0s), and site-wide loading got 13% slower. Lab: mobile score 26 (desktop 85), the H1 text takes 7.9s to appear on a phone, 2.15s of blocking time, 2.1 MB over 152 requests, and 20 third-party services, among them Facebook (224 KB), Reddit, LinkedIn and Bing ads, Demandbase, LiveRamp and five ad exchanges (Index Exchange, PubMatic, Rubicon Project, Tremor Video, IPONWEB).Source
  • 05

    The blog sitemap includes a random-letter address whose page is titled "cache", dated January 1, 2020, with a single line about the 1H 2026 roundup. Search engines and AI assistants read these pages as part of the site.

    Medium impactLow effort First result in 2 weeks Web and SEO Manager

    First action

    Redirect the "cache" page to the 1H 2026 roundup.

    How to measure it

    Placeholder pages indexed

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Redirect the placeholder

      To the roundup post.

      Web and SEO Manager 1 hour

    2. 2

      Scan the sitemap

      Short text and default titles.

      Web and SEO Manager 1 day

    3. 3

      Fix or remove

      Each one found.

      Web and SEO Manager 1 day

    4. 4

      Request reindex

      In Search Console.

      Web and SEO Manager 1 hour

    5. 5

      Add a checklist

      Before any post is published.

      Content Marketing Manager 1 hour

    6. 6

      Recheck

      Monthly sitemap scan.

      Web and SEO Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web and SEO Manager

    Smallest test

    Fix the one page today.

    Why it works

    Delete or redirect the placeholder to the real 1H 2026 roundup, then scan the sitemap for other pages with very short text, default titles or odd dates, and add a publishing checklist so drafts cannot go live.

    Clean indexes help the real articles rank and stop odd results appearing for brand searches.

    Risks and how to handle them

    • Removing a page someone linked

      Redirect rather than delete.

    Evidence

    • Your websiteSitemap (302 URLs, checked October 20, 2026): 115 articles, including buyer's guides by industry, "best time tracking software" and "best substitute teacher software"; 44 customer stories; 25 downloadable guides; 17 webinar pages, the newest product tours from June and September 2026. There are no pages comparing TCP products with a named rival and no "alternatives" pages. One blog entry with a random-letter address is titled "cache", dated January 1, 2020, and contains only the line "TCP Software 1H 2026 Roundup".Source
  • 06

    The homepage says "over 37,000 companies", job posts say "30,000 customers", and the Official TCP Information page is written for AI assistants. Mixed numbers make a strong proof point look uncertain.

    Medium impactLow effort First result in 1 month Product Marketing Manager

    First action

    Confirm the current customer count with finance.

    How to measure it

    Pages using the agreed figures

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Confirm the figure

      Customers and active users.

      SVP, Enterprise, Partnership, & RevOps 2 days

    2. 2

      Update site pages

      Homepage, customers, about.

      Web and SEO Manager 1 day

    3. 3

      Update job boilerplate

      Workable and job boards.

      Recruiting Manager 1 day

    4. 4

      Update sales decks

      All proof slides.

      Product Marketing Manager 2 days

    5. 5

      Update review profiles

      G2 and Capterra descriptions.

      Product Marketing Manager 1 day

    6. 6

      Review yearly

      Each January.

      Product Marketing Manager yearly

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Fix the job post boilerplate.

    Why it works

    Pick the current audited figure, update the homepage, customers page, job post boilerplate and the Official TCP Information page, and add the 4M+ active users and 97+ CSAT to the same proof bar.

    Consistent proof reads as credible to procurement teams and gives AI summaries one number to repeat.

    Risks and how to handle them

    • Numbers go stale

      Date the figure on the information page.

    Evidence

    • Your websiteHomepage: H1 "Make scheduling and time tracking easier for your frontline teams"; "Trusted by over 37,000 companies of all sizes"; "30 plus years of frontline-focused experience"; a banner "TCP named a Leader in the 2026 NelsonHall Workforce Management NEAT Evaluation"; an "Ask AI about TCP Software" section; and a three-question "Help me choose" wizard (employee count 1-200 / 201-2500 / 2500+, capabilities, industry) that ends in "Explore the following products" and "Schedule a Demo".Source
    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
    • Your websiteCustomers page: "4.3 average star rating on G2", "1000+ reviews on G2 and Capterra", counters for CSAT 97+, NPS 72+ and 4M+ active users, Stevie Awards for customer service, and G2 badges (Grid Leader, High Performer, Momentum Leader). Reviews quoted cover TimeClock Plus, Humanity Schedule, Aladtec and Humanity Time.Source
    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source

This quarter 9

The core plays for the next three months.

  • 07

    TCP says it has hundreds of integrations and names Workday, Oracle, ADP WorkforceNow, PeopleSoft, Ellucian, BambooHR, Paycor, Paychex, Paycom and more, but only Workday and Oracle have pages. Buyers search "<payroll system> time clock integration", and the new Partner Marketing Manager is hired to build demand in partner ecosystems.

    High impactMedium effort First result in 1 quarter Partner Marketing Manager

    First action

    Rank integrations by number of live customers.

    How to measure it

    Partner-sourced pipeline

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Rank integrations

      By live customers and deals.

      Partner & Alliance Manager 1 week

    2. 2

      Write pages

      Ten integrations, one template.

      Partner Marketing Manager 1 month

    3. 3

      Marketplace listings

      Partner app stores.

      Partner & Alliance Manager 1 month

    4. 4

      Joint webinar

      One partner a quarter.

      Partner Marketing Manager quarterly

    5. 5

      Partner kit

      One-pager and email copy.

      Partner Marketing Manager 2 weeks

    6. 6

      Track

      Source and influence in Salesforce.

      Salesforce & Systems Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Partner Marketing Manager

    Smallest test

    Publish the ADP WorkforceNow page first.

    Why it works

    Build a page for each of the top ten integrations (what syncs, how often, setup time, a customer quote), list TCP in each partner's app marketplace, and run one joint webinar a quarter with the two partners that bring most deals.

    Integration pages catch high-intent searches and give partners something to share with their customers.

    Risks and how to handle them

    • Partners compete in time tracking too

      Lead with the gap TCP fills for them, such as public-sector pay rules.

    Evidence

    • Your websiteIntegrations page: "Hundreds of HCM, ERP, and payroll integrations"; it names Workday, Oracle, ADP WorkforceNow, PeopleSoft, Ellucian and BambooHR, and payroll systems Paycor, Paychex, Paycom, QuickBooks, Netchex and Sage. Only Workday and Oracle have their own integration pages in the sitemap; the blog has partner spotlights for Workday, Oracle, Ellucian and PowerSchool.Source
    • HiringPartner Marketing Manager (Plano or remote, posted September 2026): drives growth "through TCP's strategic ecosystem partnerships", developing and executing joint go-to-market plans with major partners, running co-marketing campaigns and building demand within partner ecosystems. A Partner & Alliance Manager is hired alongside.Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
  • 08

    TCP has 115 articles and a "best time tracking software" roundup, but no page comparing its products with a named rival. Buyers search "When I Work alternative", "UKG vs" and "Frontline substitute alternatives" before they talk to sales.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Pick the three rivals that sales meets most often.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    40 a month
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      From lost and won deals.

      SVP, Mid-Market, SMB, & Growth Sales 1 week

    2. 2

      Check facts

      Rivals' current pages.

      Product Marketing Manager 1 week

    3. 3

      Write pages

      Fair tables and switching help.

      Product Marketing Manager 1 month

    4. 4

      Legal review

      Claims and trademarks.

      Legal 1 week

    5. 5

      Publish

      With a migration offer.

      Web and SEO Manager 1 day

    6. 6

      Refresh

      Every quarter.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the When I Work page first.

    Why it works

    Write one page per rival and product pair (Humanity Schedule vs When I Work and Deputy, TimeClock Plus vs UKG, TimeClock Plus K-12 vs Frontline, Aladtec vs public-safety rivals): a factual table, who each suits, switching help and a customer who moved.

    Comparison searches are late-stage, and fair pages are also what AI assistants quote when buyers ask for options.

    Risks and how to handle them

    • Out-of-date claims

      Date each page and cite sources.

    Evidence

    • Your websiteSitemap (302 URLs, checked October 20, 2026): 115 articles, including buyer's guides by industry, "best time tracking software" and "best substitute teacher software"; 44 customer stories; 25 downloadable guides; 17 webinar pages, the newest product tours from June and September 2026. There are no pages comparing TCP products with a named rival and no "alternatives" pages. One blog entry with a random-letter address is titled "cache", dated January 1, 2020, and contains only the line "TCP Software 1H 2026 Roundup".Source
    • Competitor researchRivals' own homepages: When I Work, "Schedule shifts, track time, and message your team in one app. Trusted by 200,000+ workplaces. Start your free 14-day trial"; Deputy, "employee scheduling, HR, AI labor forecasting & payroll software"; Paycom, "#1 HR and payroll software" in "a single database"; Frontline Education, K-12 administration software in one place. UKG is the large-enterprise incumbent.Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
  • 09

    Growth AEs own books of existing customers and must find "which customers can expand into additional products, departments, or locations", with 25 calls a day. TCP sells five products to overlapping buyers, and it already writes about using Aladtec with TimeClock Plus.

    High impactMedium effort First result in 1 quarter Growth Account Executive

    First action

    Export accounts with one product and 200+ employees.

    How to measure it

    Expansion pipeline

    Now
    –
    Target
    3x quota coverage
    By
    1 quarter

    Steps

    1. 1

      Define bundles

      Common product pairs by industry.

      Product Marketing Manager 1 week

    2. 2

      Build the report

      Products owned vs peers.

      Salesforce & Systems Manager 2 weeks

    3. 3

      Write talk tracks

      One per gap.

      Product Marketing Manager 1 week

    4. 4

      Match stories

      Customer story for each pair.

      Content Marketing Manager 1 week

    5. 5

      Run calls

      Top 50 accounts per AE.

      Growth Account Executive ongoing

    6. 6

      Review

      Win rate by gap.

      SVP, Mid-Market, SMB, & Growth Sales monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Growth Account Executive

    Smallest test

    Run the report for one AE's book.

    Why it works

    Build a whitespace report in Salesforce: each account's products, departments and locations against what similar accounts use (for example a district with TimeClock Plus but not substitute management, or a fire department on Aladtec without TimeClock Plus for payroll). Give AEs a talk track and a customer story per gap.

    Targeted expansion calls convert better than generic check-ins and lift net ARR, the growth goal in the sales job posts.

    Risks and how to handle them

    • Customers feel over-sold

      Lead with a usage review and one recommendation.

    Evidence

    • HiringGrowth Account Executive: "owns a book of existing TCP customers and is responsible for finding and closing new revenue within it", "identifying which customers can expand into additional products, departments, or locations", "Build and maintain pipeline at 3x quota through self-generated outbound activity" and "Complete a minimum of 25 prospecting calls per day".Source
    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source
  • 10

    The SLED team is hired for double-digit net ARR in healthcare, education, government and public safety. TCP already has what procurement teams ask for (SOC 2 and SOC 3 by product, TX-RAMP Level 2, an active SAM.gov registration), but it is spread across the security page and the information page.

    High impactMedium effort First result in 1 quarter Mid Market Sales Manager

    First action

    Collect the five documents procurement asks for most.

    How to measure it

    Average SLED cycle

    Now
    –
    Target
    -15%
    By
    3 quarters

    Steps

    1. 1

      Collect documents

      Top procurement requests.

      Mid-Market Sales Manager (SLED) 1 week

    2. 2

      List vehicles

      Contracts TCP can be bought through.

      SVP, Enterprise, Partnership, & RevOps 1 week

    3. 3

      Write the page

      By product and sector.

      Product Marketing Manager 2 weeks

    4. 4

      Add RFP answers

      Approved library.

      Enterprise Solutions Consultant 1 month

    5. 5

      Use in sequences

      All SLED outreach.

      Mid-Market Sales Manager (SLED) ongoing

    6. 6

      Measure

      Cycle length before and after.

      Salesforce & Systems Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Mid Market Sales Manager (SLED)

    Smallest test

    Publish the certifications table first.

    Why it works

    Build one page for public buyers: certifications by product, how to request the SOC 2 report, accepted payment terms, sample RFP answers, references by sector, and the contract vehicles TCP can be bought through. Link it in every SLED sequence.

    Public buyers move faster when the paperwork is ready, and it removes weeks from procurement.

    Risks and how to handle them

    • Documents go out of date

      Owner and review date on each.

    Evidence

    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
    • Your websiteSecurity page: SOC 3 reports by product (TimeClock Plus, Humanity Schedule, Humanity Time, Aladtec, ScheduleAnywhere), SOC 2 Type II on request under NDA, and TX-RAMP Level 2 certification for TimeClock Plus, Humanity and Aladtec. SAM.gov shows an active federal registration for TimeClock Plus, LLC.Source
    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source
  • 11

    Humanity Time is "designed for 200 or fewer employees" and promises setup in minutes, but its page offers only "Get a demo". Small businesses expect a trial, as When I Work and Humanity Schedule both offer one.

    High impactMedium effort First result in 1 quarter Manager

    First action

    Decide trial length and which features it includes.

    How to measure it

    Trial-to-paid rate

    Now
    –
    Target
    20%
    By
    2 quarters

    Steps

    1. 1

      Set trial rules

      Length and features.

      SVP, Product 2 weeks

    2. 2

      Build signup

      No card required.

      SVP, Product 1 month

    3. 3

      Guided setup

      Three steps to first punch.

      SVP, Product 1 month

    4. 4

      Day-two calls

      Lahore SMB team.

      Manager, SMB Customer Growth & Expansion ongoing

    5. 5

      Nurture emails

      Five emails over the trial.

      Demand Generation Manager 2 weeks

    6. 6

      Measure

      Trial to paid.

      Salesforce & Systems Manager monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Manager, SMB Customer Growth & Expansion

    Smallest test

    Offer a trial to 20% of Humanity Time page visitors.

    Why it works

    Add a 14- or 30-day trial and a starting price for Humanity Time, with a guided setup (import employees, set break rules, connect payroll), and let the Lahore SMB team call trials on day two.

    Self-serve lowers acquisition cost on small accounts and keeps the inbound team on the warmest leads.

    Risks and how to handle them

    • Support load from trials

      Use the guided setup and a help center first.

    Evidence

    • Your websiteHumanity Time page: "Designed for 200 or fewer employees", "Takes minutes (not months) to get started", but the only buttons are "Get a demo" and "Timeco login"; no price or trial. The Humanity Schedule page offers "Request a trial" and a Pricing tab.Source
    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
    • Competitor researchRivals' own homepages: When I Work, "Schedule shifts, track time, and message your team in one app. Trusted by 200,000+ workplaces. Start your free 14-day trial"; Deputy, "employee scheduling, HR, AI labor forecasting & payroll software"; Paycom, "#1 HR and payroll software" in "a single database"; Frontline Education, K-12 administration software in one place. UKG is the large-enterprise incumbent.Source
  • 12

    TCP shows a 97+ CSAT and 1,000+ reviews on G2 and Capterra, but review counts differ by product, and buyers read the product profile, not the company total.

    Medium impactLow effort First result in 1 quarter Customer Success Manager

    First action

    Find the product with the fewest reviews in the last 12 months.

    How to measure it

    New reviews a month

    Now
    –
    Target
    40
    By
    2 quarters

    Steps

    1. 1

      Check counts

      Reviews by product and date.

      Product Marketing Manager 1 day

    2. 2

      Set triggers

      CSAT 5 and go-live.

      Salesforce & Systems Manager 1 week

    3. 3

      Write the ask

      Short and product-specific.

      Customer Success Manager 1 day

    4. 4

      Send

      Automated in support tools.

      Customer Success Manager ongoing

    5. 5

      Reply to reviews

      Every review within a week.

      Customer Success Manager weekly

    6. 6

      Report

      Monthly by product.

      Product Marketing Manager monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Customer Success Manager

    Smallest test

    Send the ask to last week's 5-rated tickets.

    Why it works

    After every support ticket rated 5, and after go-live milestones, send a one-click review request to the product's G2 or Capterra page, prioritizing the product with the fewest recent reviews.

    Recent reviews lift review-site ranking and trust where buyers compare scheduling tools.

    Risks and how to handle them

    • Review-site rules on incentives

      Ask without rewards, as the sites require.

    Evidence

    • Your websiteCustomers page: "4.3 average star rating on G2", "1000+ reviews on G2 and Capterra", counters for CSAT 97+, NPS 72+ and 4M+ active users, Stevie Awards for customer service, and G2 badges (Grid Leader, High Performer, Momentum Leader). Reviews quoted cover TimeClock Plus, Humanity Schedule, Aladtec and Humanity Time.Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
  • 13

    TCP has 44 customer stories, from Atrium Health and Bayer to fire departments and school districts, and SLED and mid-market AEs need sector proof. The customers page shows reviews, not a filterable library.

    Medium impactMedium effort First result in 1 quarter Content Marketing Manager

    First action

    Tag the 44 stories in a spreadsheet.

    How to measure it

    Story clicks in sequences

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Tag stories

      Sector, product, size, result.

      Content Marketing Manager 1 week

    2. 2

      Add filters

      On the stories page.

      Web and SEO Manager 2 weeks

    3. 3

      Add result lines

      One number per card.

      Content Marketing Manager 1 week

    4. 4

      Make PDFs

      Top five sectors.

      Content Marketing Manager 2 weeks

    5. 5

      Load into sequences

      By sector.

      Demand Generation Manager 1 week

    6. 6

      Find gaps

      Sectors with few stories.

      Content Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Content Marketing Manager

    Smallest test

    Tag the stories and share the sheet with sales.

    Why it works

    Tag every story by sector, product, size and headline result, add a filter and a short results line on each card, and build one-page PDFs for the top five sectors to send in sequences.

    Sector-matched proof shortens evaluations, especially for public buyers who ask for references from peers.

    Risks and how to handle them

    • Old stories with old names

      Update product names after the rebrands.

    Evidence

    • Your websiteSitemap (302 URLs, checked October 20, 2026): 115 articles, including buyer's guides by industry, "best time tracking software" and "best substitute teacher software"; 44 customer stories; 25 downloadable guides; 17 webinar pages, the newest product tours from June and September 2026. There are no pages comparing TCP products with a named rival and no "alternatives" pages. One blog entry with a random-letter address is titled "cache", dated January 1, 2020, and contains only the line "TCP Software 1H 2026 Roundup".Source
    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
    • Your websiteCustomers page: "4.3 average star rating on G2", "1000+ reviews on G2 and Capterra", counters for CSAT 97+, NPS 72+ and 4M+ active users, Stevie Awards for customer service, and G2 badges (Grid Leader, High Performer, Momentum Leader). Reviews quoted cover TimeClock Plus, Humanity Schedule, Aladtec and Humanity Time.Source
  • 14

    The value calculator collects state, headcount, current process and pay frequency, then asks visitors to "Book a call". The result is a ready-made reason to call that most visitors will not act on alone.

    Medium impactLow effort First result in 1 month Manager

    First action

    Check how calculator results reach Salesforce today.

    How to measure it

    Calculator users who book

    Now
    –
    Target
    +25%
    By
    1 quarter

    Steps

    1. 1

      Capture results

      Inputs and estimate in Salesforce.

      Salesforce & Systems Manager 1 week

    2. 2

      PDF email

      Branded estimate.

      Demand Generation Manager 1 week

    3. 3

      Route

      By size and sector.

      Salesforce & Systems Manager 2 days

    4. 4

      Write openers

      One per saving type.

      Manager, SMB Customer Growth & Expansion 2 days

    5. 5

      Add stories

      Match by sector.

      Content Marketing Manager 1 week

    6. 6

      Measure

      Booking rate.

      Demand Generation Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Manager, SMB Customer Growth & Expansion

    Smallest test

    Call ten recent calculator users with their number.

    Why it works

    Email the visitor their estimate as a PDF, route it to the right team with the inputs, and open the call with the biggest saving line. Add a link to a matching customer story.

    A personal number is a stronger opener than a generic follow-up and shows what the call will cover.

    Risks and how to handle them

    • Estimate feels inflated

      Show the assumptions on the PDF.

    Evidence

    • Your websiteValue calculator: asks for state or province (which "loads benchmark defaults for average hourly wage"), employee count, current scheduling and time tracking process, pay frequency and challenges, then offers "Book a call and we'll walk through it together."Source
    • HiringOpen roles on the careers page (checked October 20, 2026): in Sales, Enterprise Growth, Growth and Associate Growth Account Executives, Mid-Market Account Executives, two Mid-Market Sales Managers (SLED) and a Mid Market Account Executive - SLED, Business and Sales Development Representatives in San Angelo and Plano, an Enterprise Solutions Consultant, a Salesforce & Systems Manager and a Partner & Alliance Manager; in Lahore, an SMB Sales Executive, an "SMB Sales Executive - Inbound", an Associate Growth Account Executive, a Manager, SMB Customer Growth & Expansion and a Customer Success Manager; in Marketing, a Partner Marketing Manager.Source
  • 15

    TCP ran product tours for Humanity Schedule, Aladtec and healthcare in June 2026 and hospitality in September. Buyers who missed them only find recordings.

    Medium impactMedium effort First result in 1 quarter Demand Generation Manager

    First action

    Set the next three months of tour dates.

    How to measure it

    Demos from tours

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      Set the calendar

      Sector and product tours.

      Demand Generation Manager 1 week

    2. 2

      Assign presenters

      Solutions consultants.

      Enterprise Solutions Consultant 1 week

    3. 3

      Promote

      Email, LinkedIn and partners.

      Demand Generation Manager monthly

    4. 4

      Run live

      With Q&A.

      Demand Generation Manager monthly

    5. 5

      On-demand page

      Gated recordings.

      Web and SEO Manager 2 weeks

    6. 6

      Follow up

      Matching sales team.

      Salesforce & Systems Manager monthly

    First result
    1 quarter
    Cost
    Webinar tool and staff time
    Owner
    Demand Generation Manager

    Smallest test

    Schedule the K-12 tour for next month.

    Why it works

    Set a fixed monthly calendar: a sector tour (K-12, public safety, healthcare, hospitality) and a product tour, with live Q&A, an on-demand page, and follow-up by the matching sales team.

    A predictable series builds registrations and gives every sector team a monthly reason to invite prospects.

    Risks and how to handle them

    • Low attendance

      Co-host with a partner or association.

    Evidence

    • Your websiteResources: "The Shift Advantage Podcast" in the menu; the YouTube link still points to a channel named "TimeClockPlusVideos"; product tour webinars for Humanity Schedule, Aladtec and healthcare (June 2026), hospitality (September 2026) and a "2025 Year in Review".Source
    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source

Big bets 4

Larger plays that can change the trajectory.

  • 16

    WhenToWork, a TCP product since 2023, runs its own site for budget-minded and seasonal businesses with plans from $38, scheduling only, and never mentions TCP or Humanity Time. Its customers will need time tracking and payroll exports as they grow.

    High impactHigh effort First result in 3 quarters SVP

    First action

    Survey 200 WhenToWork customers on how they track time today.

    How to measure it

    Add-on adoption

    Now
    –
    Target
    10% of accounts
    By
    4 quarters

    Steps

    1. 1

      Survey customers

      Current time tracking.

      SVP, Product 2 weeks

    2. 2

      Design the add-on

      Clock-in and timesheets.

      SVP, Product 1 month

    3. 3

      Build the sync

      Schedules to timesheets.

      SVP, Product 1 quarter

    4. 4

      Price it

      Simple per-employee add-on.

      SVP, Mid-Market, SMB, & Growth Sales 2 weeks

    5. 5

      Launch in-app

      And on WhenToWork pricing.

      Demand Generation Manager 1 month

    6. 6

      Upgrade path

      Offer Humanity Schedule above a size.

      Manager, SMB Customer Growth & Expansion ongoing

    First result
    3 quarters
    Cost
    Product and engineering time
    Owner
    SVP, Product

    Smallest test

    Offer a manual pilot to 50 accounts.

    Why it works

    Build a WhenToWork add-on for clock-in and timesheets powered by Humanity Time, offer it in-app and on the WhenToWork pricing page, and give growing accounts an easy move to Humanity Schedule when they pass a size threshold.

    Existing customers are the cheapest to expand, and the add-on keeps them from leaving for all-in-one rivals.

    Risks and how to handle them

    • Upsetting a loyal base

      Keep WhenToWork's pricing and simplicity; make the add-on optional.

    Evidence

    • Your websiteWhenToWork (a TCP product since October 2023) still runs its own site: "Refreshingly Simple Online Employee Scheduling", "No-frills, cost-effective", "subscription pausing priced for budgets and seasonal businesses", a free trial, a "Refer & Earn" page, and plans from $38. It offers scheduling only; the site does not mention TCP, TimeClock Plus or Humanity Time.Source
    • Your websiteHumanity Time page: "Designed for 200 or fewer employees", "Takes minutes (not months) to get started", but the only buttons are "Get a demo" and "Timeco login"; no price or trial. The Humanity Schedule page offers "Request a trial" and a Pricing tab.Source
    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source
    • Competitor researchRivals' own homepages: When I Work, "Schedule shifts, track time, and message your team in one app. Trusted by 200,000+ workplaces. Start your free 14-day trial"; Deputy, "employee scheduling, HR, AI labor forecasting & payroll software"; Paycom, "#1 HR and payroll software" in "a single database"; Frontline Education, K-12 administration software in one place. UKG is the large-enterprise incumbent.Source
  • 17

    TCP products serve 4M+ active users in schools, hospitals, fire departments and retailers. No one else can show overtime, shift-swap and absence trends across those sectors.

    High impactHigh effort First result in 3 quarters Content Marketing Manager

    First action

    Check which metrics can be aggregated safely.

    How to measure it

    Report downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Data review

      Privacy and contract terms.

      Legal 1 month

    2. 2

      Pick metrics

      Five to eight per sector.

      SVP, Product 1 month

    3. 3

      Analyze

      Anonymized aggregates.

      Data Analyst 1 month

    4. 4

      Write and design

      Report and state pages.

      Content Marketing Manager 1 month

    5. 5

      Launch

      Press and partners.

      Demand Generation Manager 1 month

    6. 6

      Use in sales

      Benchmarks in calls and calculator.

      Product Marketing Manager ongoing

    First result
    3 quarters
    Cost
    Analyst and design time
    Owner
    Content Marketing Manager

    Smallest test

    Publish one benchmark for K-12 overtime.

    Why it works

    Publish an annual report with sector benchmarks (overtime share, unfilled shifts, swap rates, payroll corrections), interactive state pages, and a press push. Use the benchmarks in the value calculator.

    Original data earns press, links and AI citations, and gives sales a reason to call with peer benchmarks.

    Risks and how to handle them

    • Customer data concerns

      Aggregates only, with contract review first.

    Evidence

    • Your websiteCustomers page: "4.3 average star rating on G2", "1000+ reviews on G2 and Capterra", counters for CSAT 97+, NPS 72+ and 4M+ active users, Stevie Awards for customer service, and G2 badges (Grid Leader, High Performer, Momentum Leader). Reviews quoted cover TimeClock Plus, Humanity Schedule, Aladtec and Humanity Time.Source
    • Your websiteValue calculator: asks for state or province (which "loads benchmark defaults for average hourly wage"), employee count, current scheduling and time tracking process, pay frequency and challenges, then offers "Book a call and we'll walk through it together."Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
  • 18

    TCP sells TimeClock Plus, Humanity Schedule, Aladtec, Humanity Time and WhenToWork, built by different companies. Its pitch is "scheduling and time tracking in one place", and Paycom and Deputy sell one system.

    High impactHigh effort First result in 4 quarters SVP

    First action

    Price the two bundles from current deal data.

    How to measure it

    Bundle share of new ARR

    Now
    –
    Target
    30%
    By
    4 quarters

    Steps

    1. 1

      Pick the bundles

      Two by segment.

      SVP, Product 1 month

    2. 2

      Price them

      Below the two parts.

      SVP, Mid-Market, SMB, & Growth Sales 1 month

    3. 3

      Single sign-on

      Across both products.

      SVP, Product 2 quarters

    4. 4

      One contract

      Legal and billing.

      SVP, Enterprise, Partnership, & RevOps 1 quarter

    5. 5

      Launch

      Pages and sales training.

      Product Marketing Manager 1 month

    6. 6

      Measure

      Deal size and retention.

      Salesforce & Systems Manager quarterly

    First result
    4 quarters
    Cost
    Engineering and legal time
    Owner
    SVP, Product

    Smallest test

    Offer the public-safety bundle to ten Aladtec customers.

    Why it works

    Package two suites (Humanity Schedule + Humanity Time for SMB and mid-market, Aladtec + TimeClock Plus for public safety) with one contract, single sign-on and one support line, and price the bundle below the two parts.

    Bundles raise deal size and reduce churn, and they answer the all-in-one pitch from rivals.

    Risks and how to handle them

    • Integration work slips

      Launch the contract and pricing first, deeper integration later.

    Evidence

    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
    • Competitor researchRivals' own homepages: When I Work, "Schedule shifts, track time, and message your team in one app. Trusted by 200,000+ workplaces. Start your free 14-day trial"; Deputy, "employee scheduling, HR, AI labor forecasting & payroll software"; Paycom, "#1 HR and payroll software" in "a single database"; Frontline Education, K-12 administration software in one place. UKG is the large-enterprise incumbent.Source
    • HiringGrowth Account Executive: "owns a book of existing TCP customers and is responsible for finding and closing new revenue within it", "identifying which customers can expand into additional products, departments, or locations", "Build and maintain pipeline at 3x quota through self-generated outbound activity" and "Complete a minimum of 25 prospecting calls per day".Source
  • 19

    TCP writes about fair workweek laws, state labor compliance, minor rules and break laws. These rules change often, and payroll and HR leaders need alerts, not articles.

    High impactMedium effort First result in 2 quarters Content Marketing Manager

    First action

    Turn the state labor compliance guide into a table.

    How to measure it

    Tracker subscribers

    Now
    –
    Target
    3,000
    By
    3 quarters

    Steps

    1. 1

      Build the data

      Rules by state with sources.

      Content Marketing Manager 1 month

    2. 2

      Legal review

      Accuracy and wording.

      Legal 2 weeks

    3. 3

      Build the map

      Interactive pages.

      Web and SEO Manager 1 month

    4. 4

      Alerts

      Email on changes.

      Demand Generation Manager 2 weeks

    5. 5

      Link products

      Setting per rule.

      Product Marketing Manager 2 weeks

    6. 6

      Update

      Monthly checks.

      Content Marketing Manager monthly

    First result
    2 quarters
    Cost
    Content and developer time
    Owner
    Content Marketing Manager

    Smallest test

    Publish the predictive scheduling table first.

    Why it works

    Build an interactive map of break, overtime, predictive scheduling and minor rules by state, with sources and a "last checked" date, and an email alert when a rule changes. Link each rule to the product setting that handles it.

    A useful tool earns links and repeat visits and collects subscribers who are the exact buyers.

    Risks and how to handle them

    • Out-of-date rules

      Show the last checked date and sources.

    Evidence

    • Your websiteSitemap (302 URLs, checked October 20, 2026): 115 articles, including buyer's guides by industry, "best time tracking software" and "best substitute teacher software"; 44 customer stories; 25 downloadable guides; 17 webinar pages, the newest product tours from June and September 2026. There are no pages comparing TCP products with a named rival and no "alternatives" pages. One blog entry with a random-letter address is titled "cache", dated January 1, 2020, and contains only the line "TCP Software 1H 2026 Roundup".Source
    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
    • Your websitePricing page (its title is "Pricing for Humanity Schedule", its heading "A plan for every organization's employee scheduling needs"): Essentials $2.75 per employee a month billed annually, up to 250 employees, "Start a free trial", "No credit card required"; Professional "Starting at $3.75*" with "Get a demo"; Enterprise "Get a custom Quote". The FAQ says the 30-day trial unlocks the Professional plan and that Essentials and Professional are self-serve. There are no prices or trials on the page for TimeClock Plus, Aladtec or Humanity Time.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    TCP rebranded from TimeClock Plus in 2020, but its YouTube link still goes to a channel named "TimeClockPlusVideos". It also has a podcast, The Shift Advantage, and product tours that could live there.

    Medium impactLow effort First result in 1 month Video and Podcast Producer

    First action

    Change the channel name and handle.

    How to measure it

    Demo clicks from YouTube

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Rename

      Channel and handle.

      Video and Podcast Producer 1 hour

    2. 2

      Playlists

      Per product and sector.

      Video and Podcast Producer 1 day

    3. 3

      Upload tours

      Recent product tours.

      Video and Podcast Producer 1 week

    4. 4

      Podcast clips

      Short cuts.

      Video and Podcast Producer weekly

    5. 5

      Descriptions

      Demo links and chapters.

      Video and Podcast Producer 1 day

    6. 6

      Measure

      Clicks to the site.

      Demand Generation Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Video and Podcast Producer

    Smallest test

    Rename the channel today.

    Why it works

    Rename the channel and handle to TCP Software, make playlists per product and sector, upload the product tours and podcast clips, and add demo links in every description.

    Buyers search YouTube for product walk-throughs, and a current channel looks like an active company.

    Risks and how to handle them

    • Breaking old links

      Keep the old user URL redirecting.

    Evidence

    • Your websiteResources: "The Shift Advantage Podcast" in the menu; the YouTube link still points to a channel named "TimeClockPlusVideos"; product tour webinars for Humanity Schedule, Aladtec and healthcare (June 2026), hospitality (September 2026) and a "2025 Year in Review".Source
    • Your websiteOfficial TCP Information page: TCP (legal name TimeClock Plus, LLC), founded 1988, headquartered in Plano, Texas, majority owned by Providence Equity Partners since September 2019. Acquisitions: Humanity.com (December 2020), Aladtec (October 2021), Subzz K-12 substitute management (January 2022), ScheduleAnywhere and ScheduleBase (May 2022), TIMECO (October 2023, renamed Humanity Time in June 2025) and WhenToWork (October 2023). The Humanity announcement said it was "used by more than 175,000 business locations"; ScheduleAnywhere brought "over 1,500" customers.Source
  • 21

    Aladtec customers are vocal (one chief says "In 17 years, we've never moved anywhere else"), and public-safety leaders trust peers more than vendors. WhenToWork already runs "Refer & Earn".

    Medium impactLow effort First result in 1 quarter Customer Success Manager

    First action

    List the 50 longest-standing Aladtec customers.

    How to measure it

    Referral demos

    Now
    –
    Target
    15 a quarter
    By
    2 quarters

    Steps

    1. 1

      List advocates

      Long-standing customers.

      Customer Success Manager 1 week

    2. 2

      Design reward

      Credit or donation, within public-sector gift rules.

      SVP, Enterprise, Partnership, & RevOps 2 weeks

    3. 3

      Write the email

      Peer to peer.

      Content Marketing Manager 1 week

    4. 4

      Launch

      In the Aladtec community.

      Customer Success Manager 1 week

    5. 5

      Recognize

      At association events.

      Demand Generation Manager quarterly

    6. 6

      Measure

      Referrals and closes.

      Salesforce & Systems Manager monthly

    First result
    1 quarter
    Cost
    Referral credits
    Owner
    Customer Success Manager

    Smallest test

    Ask ten chiefs for one introduction each.

    Why it works

    Offer referring agencies a credit or a donation to their department's chosen charity, give them a short peer-to-peer email and a co-presented webinar slot, and recognize referrers at state association events.

    Peer referrals shorten public-safety evaluations, where buyers ask "who else uses it?".

    Risks and how to handle them

    • Public-sector gift rules

      Offer service credits or donations, cleared by legal.

    Evidence

    • Your websiteProduct pages: TimeClock Plus covers "K-12 time tracking and resource management" with extra duty tracking and absence management; Aladtec serves "fire, EMS, law enforcement, and corrections agencies" with union and fatigue rules; Humanity Schedule offers "AI-powered shift planning" and a Demand Scheduler. A 2026 blog post covers Aladtec shift bidding and another "aladtec-timeclock-plus" covers using the two together.Source
    • Your websiteWhenToWork (a TCP product since October 2023) still runs its own site: "Refreshingly Simple Online Employee Scheduling", "No-frills, cost-effective", "subscription pausing priced for budgets and seasonal businesses", a free trial, a "Refer & Earn" page, and plans from $38. It offers scheduling only; the site does not mention TCP, TimeClock Plus or Humanity Time.Source
    • HiringMid-Market Sales Manager (SLED), posted October 2026: "Direct, manage and drive a Mid-market (SLED) sales team leading to double digit growth goals (net ARR)", with "Experience across multiple (SLED) verticals such as healthcare, education, government or public safety", "Territory plan development, account assignment and execution" and "Identify and pursue new markets and verticals for commercial expansion; assess opportunities for leveraging partners". The post describes TCP as "Trusted by 30,000 customers and millions of users".Source
  • 22

    The homepage loads 20 third-party services, including identity and ad-exchange services, and TCP sells to schools, hospitals and governments that review vendors' data practices closely.

    Medium impactLow effort First result in 1 month Web and SEO Manager

    First action

    Export the tag manager list with owners.

    How to measure it

    Third-party services

    Now
    –
    Target
    under 10
    By
    60 days

    Steps

    1. 1

      List scripts

      Owner and data collected.

      Demand Generation Manager 2 days

    2. 2

      Remove unused

      No owner, no data use.

      Web and SEO Manager 1 day

    3. 3

      Check consent

      Against the privacy policy.

      Legal 1 week

    4. 4

      Publish the list

      On the security page.

      Web and SEO Manager 1 day

    5. 5

      Set a review

      Every quarter.

      Demand Generation Manager quarterly

    6. 6

      Retest

      PageSpeed and scans.

      Web and SEO Manager quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Web and SEO Manager

    Smallest test

    Remove one unused script this week.

    Why it works

    List every script, its owner and what it collects; remove what is unused; check that consent and the privacy policy match what loads; and publish a short list of marketing tools on the security page.

    A clean, documented tag set helps security reviews and removes an easy objection in public-sector deals.

    Risks and how to handle them

    • Marketing loses reporting

      Keep the tools tied to pipeline.

    Evidence

    • Google PageSpeedHomepage: real visitors fail all three Core Web Vitals (loading LCP 2.7s, responsiveness INP 250 ms, layout shift CLS 0.19 at the 75th percentile; server response 2.0s), and site-wide loading got 13% slower. Lab: mobile score 26 (desktop 85), the H1 text takes 7.9s to appear on a phone, 2.15s of blocking time, 2.1 MB over 152 requests, and 20 third-party services, among them Facebook (224 KB), Reddit, LinkedIn and Bing ads, Demandbase, LiveRamp and five ad exchanges (Index Exchange, PubMatic, Rubicon Project, Tremor Video, IPONWEB).Source
    • Your websiteSecurity page: SOC 3 reports by product (TimeClock Plus, Humanity Schedule, Humanity Time, Aladtec, ScheduleAnywhere), SOC 2 Type II on request under NDA, and TX-RAMP Level 2 certification for TimeClock Plus, Humanity and Aladtec. SAM.gov shows an active federal registration for TimeClock Plus, LLC.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. TCP Software did not commission, review or endorse it, and Programmable is not affiliated with TCP Software. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how TCP Software runs its business.

Something wrong, or do you represent TCP Software? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 308 ideas

    Old-domain redirects, pricing for every product, wizard results, homepage speed, sitemap cleanup and one customer number; rename the YouTube channel and audit scripts.

  2. Days 31 to 6010 ideas

    Integration pages, comparison pages, Growth AE whitespace lists, the public-sector buying page, Humanity Time trial, reviews, customer stories, calculator follow-up and the tour series; launch Aladtec referrals.

  3. Days 61 to 904 ideas

    Commit to the big bets: WhenToWork time tracking, the labor report, suite bundles and the labor rule tracker.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value responsive, award-winning support. The most cited problem: payroll errors and overtime.

  • Handling complex pay rules and union policies
  • Manual spreadsheets and paper calendars
  • In their words: “shift coverage”

Market

Competitive landscape

5 competitors compared: UKG, When I Work, Deputy, Paycom and 1 more.

  • Gap to exploit: Public-sector-ready time and scheduling with published certifications
  • UKG: Complex and costly for mid-market and public agencies
  • When I Work: Lighter on complex pay rules

Hiring signals

TCP is hiring to grow revenue from both new and existing customers.

  • Mid-Market Sales Manager (SLED): Double-digit net ARR growth in SLED verticals. Ideas 10, 13, 15.
  • Growth Account Executive: Expansion of existing customers. Ideas 9, 18.
  • Partner Marketing Manager: Joint go-to-market with partners. Idea 7.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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