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Generated Nov 10, 2026
  1. Programmable
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growth playbook · Nov 10, 2026

tesora.ai (opens in a new tab)

Tesora growth playbook

Diagnosis

Tesora has a sharp product story ("Complete complex actuarial work in half the time"), an unusually strong team for its size (a former E&S chief actuary and a Head of Sales from actuarial software), CAS Executive Partner status and two published customer stories.

Its website, though, is a set of invitations with nowhere to go: every page says "send us the rater", "bring last quarter's close" or "give us a call" but none has a form, email, phone number or calendar link, the homepage proof figures are blank, and the trust center the security page relies on cannot be found.

It is hiring its first GTM Insurance Executive and a Forward Deployed Actuarial Engineer, so the next step is to turn interest into pilots. This playbook fixes the contact path, the proof and the trust center first, then turns the benchmark, the comparative-rater work and the forward-deployed projects into a repeatable pipeline, with consultants, students and the CAS network as channels and an open benchmark, assistant distribution and a public filings tracker as the big bets.

Growth Score

6/10

Biggest Opportunity

Make every "send us your rater" invitation one click away from a secure, scoped parallel run, and use the benchmark and SERFF work to make Tesora the name actuaries trust for AI.

Biggest Risk

Akur8, hyperexponential and Earnix already sell to the same carriers with hundreds of logos, consulting partners and "book a demo" funnels; a five-person team with no published pricing, no public customers and no contact path may lose deals before the first call.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give every "send us your rater" invitation somewhere to go: a secure upload and a booking link on every page that asks for one

    Put a booking link and a contact email on the homepage, /rating and /security today.

    High impact First result in 2 weeks
  2. 2

    Put the missing numbers back into the homepage proof stats, in the page and in its .md twin

    View the homepage with scripts off and in index.md, and list every blank figure.

    High impact First result in 1 week
  3. 3

    Link the trust center from the security page and make /trust a real page with a report request

    Add the trust center link to /security today.

    High impact First result in 2 weeks

02

Your idea portfolio

24 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 6Big bets · 9Fill-ins · 5Reconsider · 4
Effort →

Showing 24 of 24 ideas

This week 7

Quick wins with a clear first action.

  • 01

    Tesora's whole sales motion is "bring us your work and we will run it in parallel", and every page says so: "Give us a call" (/rating), "Send us the rater you run today" (/mgas), "Bring last quarter's close" (/reserving), "Bring your next rate change" (/admitted), "Book time with us" (/security), "Bring us your hardest problem" (homepage). Yet none of these pages has a form, upload, calendar link, phone number or contact email; the only addresses on the site are privacy@ in the privacy policy and support@ in the terms. A chief actuary who is ready to send a rater has to find someone on LinkedIn first. Akur8, hyperexponential and Earnix all put "Book a demo" on their homepages.

    High impactLow effort First result in 2 weeks Head of Sales

    First action

    Put a booking link and a contact email on the homepage, /rating and /security today.

    How to measure it

    Website-sourced first calls with carriers, MGAs or consultants

    Now
    –
    Target
    8 a month
    By
    60 days

    Steps

    1. 1

      Pick the path

      One booking calendar shared by the Head of Sales and Chief Actuary, one contact email, one phone number for "Give us a call".

      Head of Sales 1 day

    2. 2

      Write page-specific buttons

      "Send us your rater" on /rating, /comparative and /mgas; "Bring last quarter's close" on /reserving; "Book time with us" on /security; "Bring your next engagement" on /consultants.

      Chief Actuary & CPO 1 day

    3. 3

      Build the form

      Three questions (line, segment, what they would send first) plus optional secure upload and an NDA checkbox.

      Founding Engineer 2 days

    4. 4

      Wire the upload safely

      Files land in an isolated intake space with the same controls as trials, deleted if no engagement follows.

      CTO 2 days

    5. 5

      Update the .md twins and footer

      Same link and email in every .md page and the site footer.

      Founding Engineer half a day

    6. 6

      Route and respond

      Every request answered within one business day by the GTM Insurance Executive, with the Chief Actuary on technical ones.

      GTM Insurance Executive ongoing

    7. 7

      Measure

      Requests by page, first calls, parallel runs started.

      Head of Sales monthly

    First result
    2 weeks
    Cost
    Under $50 a month for a scheduling tool, plus 3-4 days of engineering
    Owner
    Head of Sales

    Smallest test

    Add a booking link to the homepage and /rating today and count bookings for two weeks.

    Why it works

    Add one action, worded to match each page, that does two things: books a 30-minute call with the Head of Sales or Chief Actuary, and offers a secure upload for the rater, filing or loss triangles the page asks for (into the same single-tenant setup the security page describes, with an NDA option). Put a plain email address and the booking link in the footer and on /security, make "Give us a call" a real number, and add the same link to the .md twins so AI assistants that read them can point buyers to it. Ask three questions on the form (line of business, segment, what they would send first) so the GTM Insurance Executive starts with context.

    The pages already persuade; they just end in a dead end. In a five-person company with a new GTM hire, the cheapest pipeline is the visitors who already decided to talk. Matching the button to each page's promise ("Send us your rater") turns a generic demo request into the start of a parallel run, which is how Tesora wins.

    Ready to use

    ChecklistContact path launch list

    [ ] Booking link + email on homepage, /rating, /security
    [ ] Page-specific button on /comparative, /mgas, /admitted, /non-admitted, /reserving, /consultants, /workbench, /benchmark, /cas
    [ ] "Give us a call" shows a real number
    [ ] Form: line of business, segment, what you would send first
    [ ] Optional secure upload + NDA checkbox, with where files go and when they are deleted
    [ ] Same link in every .md twin and the footer
    [ ] One-business-day response owner
    [ ] Requests tracked by page

    Risks and how to handle them

    • Buyers hesitate to upload confidential raters before an NDA

      Make the upload optional, offer the NDA first and say on the form where files go and when they are deleted.

    • Low-quality requests take founder time

      Use the three form questions to route students and vendors elsewhere.

    Evidence

    • Your websiteProduct and segment pages (fetched twice, November 9, 2026): every page ends with an invitation, "Give us a call to see how you can speed it up" (/rating, no phone number), "Start with a rater you already know" (/comparative), "Send us the rater you run today, and we will deploy it in parallel" (/mgas), "Bring your next rate change." (/admitted), "Bring last quarter's close." (/reserving), "Bring your next engagement." (/consultants) and "Book time with us." (/security), but no page has a form, upload, calendar link, phone number or contact email; the only addresses on the site are privacy@ in the privacy policy and support@ in the terms.Source
    • Your websiteHomepage (checked November 9, 2026): H1 "Tesora: Frontier AI for Actuaries", "Complete complex actuarial work in half the time." and "Same headcount and standards, twice the completed work."; two proof stats read "a month, saved" ("Per actuary, measured on our own workflows") and "the output per actuary" with no figure in the page text or in its /index.md twin; closing headings "Bring us your hardest problem" and "Start with one team. Keep building." with no link, button or form; backed by Foundation Capital and Y Combinator S25.Source
    • Competitor researchRivals' own homepages: Akur8, "The Global Actuarial AI Platform", "350+ insurers worldwide", agentic features, more than 150 consulting partners and "Book a free demo"; hyperexponential, "The #1 pricing and underwriting platform for commercial P&C insurance", over $75bn of premium and "Book a Demo"; Earnix, 100+ insurers, "Rate creation in under 4 days" and "Schedule a demo".Source
    • HiringGTM Insurance Executive (New York, $125K–$250K plus 0.50%–2.50% equity): owns the full sales cycle into P&C carriers and MGAs, selling to chief actuaries, heads of underwriting and pricing leaders, from first touch to signed contract; runs multi-stakeholder deals across actuarial, underwriting, IT and procurement; works with the founders on demos and helps build the sales playbook. The company blurb on the post still says Tesora automates insurance "from submission to bind".Source
  • 02

    The homepage's two proof stats read "a month, saved" and "the output per actuary" with no figure in front of them, both in the page text and in /index.md, the version Tesora publishes for AI readers. The figures are probably drawn or animated in the browser, so search engines, link previews and AI assistants see a claim with the number missing, and so does any buyer whose browser blocks scripts.

    High impactLow effort First result in 1 week Founding Engineer

    First action

    View the homepage with scripts off and in index.md, and list every blank figure.

    How to measure it

    Pages with complete figures in HTML and .md

    Now
    –
    Target
    All 23 pages
    By
    2 weeks

    Steps

    1. 1

      Find the gaps

      Compare each page's rendered view with its raw text and .md twin.

      Founding Engineer half a day

    2. 2

      Confirm the numbers

      Agree the figures and how they were measured.

      Chief Actuary & CPO 1 day

    3. 3

      Render as text

      Numbers in the server HTML; animation optional.

      Founding Engineer half a day

    4. 4

      Fix the .md generator

      Make sure figures are written into every .md twin.

      Founding Engineer half a day

    5. 5

      Add the method

      One line on what was measured and when.

      Chief Actuary & CPO 1 hour

    6. 6

      Recheck

      Fetch the pages as a crawler and in a link preview.

      Founding Engineer 1 hour

    First result
    1 week
    Cost
    $0
    Owner
    Founding Engineer

    Smallest test

    Hard-code the two homepage figures today and re-fetch index.md.

    Why it works

    Render the numbers as plain text in the HTML (animate on top if wanted), write them into index.md, and add a one-line method note ("measured on our own workflows" already exists; add what was measured and when). Check every other page and .md twin for the same pattern.

    The headline promise ("half the time", "twice the completed work") is only as credible as the figure under it, and actuaries read for the number. Tesora built .md twins so AI assistants quote it accurately; a blank stat defeats that.

    Risks and how to handle them

    • A number invites scrutiny

      Publish the method beside it, as the benchmark page already does.

    Evidence

    • Your websiteHomepage (checked November 9, 2026): H1 "Tesora: Frontier AI for Actuaries", "Complete complex actuarial work in half the time." and "Same headcount and standards, twice the completed work."; two proof stats read "a month, saved" ("Per actuary, measured on our own workflows") and "the output per actuary" with no figure in the page text or in its /index.md twin; closing headings "Bring us your hardest problem" and "Start with one team. Keep building." with no link, button or form; backed by Foundation Capital and Y Combinator S25.Source
    • Your websiteSitemap (46 URLs, checked November 9, 2026): 23 pages, each with a .md twin: homepage, about, careers, blog, CAS, security, four segment pages (consultants, admitted, non-admitted, MGAs), five product pages (workbench, comparative, rating, reserving, best-insurance-pricing-software), the benchmark, an "AI for actuaries" guide and four how-to guides; no pricing, contact, customers, case-study, reinsurer or trust-center page.Source
  • 03

    The security page is strong (SOC 2 Type II, single-tenant VMs, on-prem option, SOX-aligned) and says "The current report is on the trust center", along with the subprocessor list and a pen-test summary under NDA. But it links to no trust center, and /trust shows only the site title. In Tesora's deals IT and procurement are named stakeholders, and they are the readers most likely to stop at a missing document.

    High impactLow effort First result in 2 weeks CTO

    First action

    Add the trust center link to /security today.

    How to measure it

    Median security review time

    Now
    –
    Target
    Under 3 weeks
    By
    1 quarter

    Steps

    1. 1

      Choose the host

      Use the compliance tool's trust page or a simple /trust page.

      CTO 1 day

    2. 2

      Load the documents

      SOC 2 report, subprocessor list, pen-test summary, data-handling note.

      CTO 2 days

    3. 3

      Add the request flow

      Click-through NDA for the report; summary on request.

      CTO 1 day

    4. 4

      Link it everywhere

      /security, footer, segment pages, sitemap, .md twin.

      Founding Engineer half a day

    5. 5

      Pre-fill a questionnaire

      A standard questionnaire answered once and kept current.

      CTO 1 week

    6. 6

      Track requests

      Who asked and which deal it belongs to.

      GTM Insurance Executive ongoing

    First result
    2 weeks
    Cost
    Staff time; trust-page feature may be included in the existing compliance tool
    Owner
    CTO

    Smallest test

    Link the existing trust center from /security and see how many requests arrive in a month.

    Why it works

    Publish /trust (or link the hosted trust center) from /security, the footer and every segment page: the SOC 2 Type II report behind a short NDA request, the subprocessor list in the open, the pen-test summary on request, and a pre-filled security questionnaire. Add /trust to the sitemap and a .md twin.

    Security review is the longest step in selling AI to insurers. Letting a buyer's IT team get the report the same day removes weeks from the cycle and signals maturity beyond a five-person team.

    Risks and how to handle them

    • Sharing the report too widely

      Keep it behind an NDA click-through and log each download.

    Evidence

    • Your websiteSecurity page: "SOC 2 Type II audited" with controls monitored by Rippling, a single-tenant virtual machine per customer, an on-prem or own-account option, "SOX-aligned" and built for the ASOPs; "The current report is on the trust center", with the subprocessor list and a penetration-test summary under NDA, but the page links to no trust center and /trust returns only the site title; "Send the questionnaire over if you have one."Source
    • HiringGTM Insurance Executive (New York, $125K–$250K plus 0.50%–2.50% equity): owns the full sales cycle into P&C carriers and MGAs, selling to chief actuaries, heads of underwriting and pricing leaders, from first touch to signed contract; runs multi-stakeholder deals across actuarial, underwriting, IT and procurement; works with the founders on demos and helps build the sales playbook. The company blurb on the post still says Tesora automates insurance "from submission to bind".Source
  • 04

    Tesora's homepage headline changed from "Automated Supplier Discovery & Due Diligence" (November 2025) to "Frontier AI for Actuaries", and the YC company profile now describes AI agents for actuaries. But the company blurb on both open job posts still says Tesora automates insurance "from submission to bind", an underwriting-workflow pitch. Candidates, investors and buyers who check the job board read a different company from the one on the site.

    Medium impactLow effort First result in 1 week CEO

    First action

    Edit the two YC job post blurbs.

    How to measure it

    Public profiles updated

    Now
    –
    Target
    All owned profiles
    By
    2 weeks

    Steps

    1. 1

      Write the blurb

      50- and 150-word versions from the homepage message.

      CEO 1 hour

    2. 2

      Update job posts

      Both YC Work at a Startup roles.

      CEO 30 minutes

    3. 3

      Update LinkedIn and X

      About sections and taglines.

      Head of Sales 30 minutes

    4. 4

      Find directories

      Search the company name and claim or correct listings that carry the old pitch.

      Head of Sales half a day

    5. 5

      Check AI answers

      Ask common assistants what Tesora does and note mismatches.

      Founding Engineer 1 hour

    6. 6

      Recheck quarterly

      Keep one source of truth for the description.

      CEO quarterly

    First result
    1 week
    Cost
    $0
    Owner
    CEO

    Smallest test

    Fix the two job posts today.

    Why it works

    Rewrite the blurb on the YC job posts, LinkedIn and any directory profiles to match the site: the actuarial workbench, the segments served, CAS Executive Partner status and the benchmark. Keep one approved 50-word and 150-word description and reuse it everywhere.

    A consistent description helps the right actuaries and engineers apply, stops AI assistants and directories mixing old and new positioning, and makes the company look settled in its market after a pivot.

    Risks and how to handle them

    • Old listings persist

      Prioritise the profiles candidates and buyers actually see.

    Evidence

    • HiringGTM Insurance Executive (New York, $125K–$250K plus 0.50%–2.50% equity): owns the full sales cycle into P&C carriers and MGAs, selling to chief actuaries, heads of underwriting and pricing leaders, from first touch to signed contract; runs multi-stakeholder deals across actuarial, underwriting, IT and procurement; works with the founders on demos and helps build the sales playbook. The company blurb on the post still says Tesora automates insurance "from submission to bind".Source
    • Y Combinator profileCompany page: "Frontier AI for Actuaries"; AI agents for actuaries "at P&C carriers, reinsurers, and MGAs" that pull data, run methods and deploy raters while actuaries review; deploys inside the client's stack; team of 5, San Francisco, S25 batch.Source
    • Your websiteSite history: in November 2025 the homepage headline was "Tesora - Automated Supplier Discovery & Due Diligence"; it is now "Tesora: Frontier AI for Actuaries"; domain registered February 2025; no newsletter, live chat, testimonials or case-study section found.Source
  • 05

    Tesora sponsors the CAS Annual Meeting (November 8 to 11, 2026, booth 9) with an unusual pitch: "No demo unless you want one" and "We'd rather hear what your last close was like." Those conversations are the warmest pipeline the company will have this year, and the reserving page already has the right offer: "Bring last quarter's close." Year-end close is weeks away for most carriers.

    High impactLow effort First result in 2 weeks Head of Sales

    First action

    Put every booth contact and their stated pain into one sheet before leaving Honolulu.

    How to measure it

    Year-end parallel runs started

    Now
    –
    Target
    3
    By
    45 days

    Steps

    1. 1

      Log contacts

      Name, company type, line, pain, next step.

      Head of Sales same day

    2. 2

      Sort

      Ready for a run, interested later, benchmark reviewer, student.

      GTM Insurance Executive 1 day

    3. 3

      Write the note

      Their pain, the reserving story, a fixed-scope year-end run.

      Chief Actuary & CPO 1 day

    4. 4

      Send within a week

      Personal notes, not a sequence.

      Head of Sales 3 days

    5. 5

      Book scoping calls

      Agree data, lines and success criteria.

      Forward Deployed 'Actuarial' Engineer 2 weeks

    6. 6

      Track

      Calls, runs and the CAS sponsorship return.

      Head of Sales monthly

    First result
    2 weeks
    Cost
    Staff time
    Owner
    Head of Sales

    Smallest test

    Send the note to the five warmest booth contacts first.

    Why it works

    Log every booth conversation the same day (segment, line, the close pain they described). Within a week send a short note that repeats their pain in their words, links the reserving case study, and offers to run their year-end close in parallel with a fixed scope. Invite the ones who are not ready to review benchmark tasks instead.

    Event leads decay fast; a follow-up that quotes the actuary's own problem and offers a concrete, timed run beats a generic deck, and year-end gives a natural deadline.

    Risks and how to handle them

    • Too many runs for a small team at year-end

      Cap at three and schedule the rest for Q1 close.

    Builds on

    Evidence

    • Your websiteCAS page: Tesora sponsors the CAS Annual Meeting, November 8 to 11, 2026, Hilton Hawaiian Village, Honolulu, at booth 9; "No demo unless you want one" and "We'd rather hear what your last close was like."Source
    • Your websiteReserving page: triangles on ingest, chain ladder and Bornhuetter-Ferguson side by side, anomalies escalated before factor selection; case study: a regional carrier's year-end close where the workbench flagged that gross came in below net in the supplied data before any selection, and the actuary reached year-over-year review "days earlier than in prior studies"; CTA "Bring last quarter's close."Source
  • 06

    Chrome's real-visitor data shows tesora.ai's main content takes 3.0 seconds to appear for the slowest quarter of visits, above Google's 2.5-second "good" line and 63% slower than the previous period. Interaction and layout stability are good, so this is one fixable problem, on a site that is mostly text.

    Medium impactLow effort First result in 4 weeks Founding Engineer

    First action

    Run a PageSpeed test on the homepage and note the largest element.

    How to measure it

    Field LCP (p75)

    Now
    –
    Target
    Under 2.5 seconds
    By
    6 weeks

    Steps

    1. 1

      Find the element

      Lab test and the largest-content element.

      Founding Engineer 1 hour

    2. 2

      Server-render the hero

      Text and figures in the first response.

      Founding Engineer 1 day

    3. 3

      Fonts

      Preload one font file, use font-display swap.

      Founding Engineer 2 hours

    4. 4

      Defer scripts

      Charts and animations after first paint.

      Founding Engineer 1 day

    5. 5

      Check hosting

      Cache static pages at the edge if response time is slow.

      CTO 1 day

    6. 6

      Recheck field data

      After 28 days of new visits.

      Founding Engineer 4 weeks

    First result
    4 weeks
    Cost
    $0-$20 a month
    Owner
    Founding Engineer

    Smallest test

    Server-render the hero and compare lab LCP before and after.

    Why it works

    Find the largest element on the homepage (likely the hero or an animated stat), serve it in the first HTML response, preload the main font, and defer any animation or chart scripts until after first paint. Recheck the field data after four weeks.

    Buyers from carriers often browse on locked-down corporate laptops and networks; a fast text page also feeds search and the crawler-readable figures from idea 2.

    Risks and how to handle them

    • Low traffic makes field data noisy

      Track lab results weekly alongside it.

    Evidence

    • Your websiteChrome UX Report field data for tesora.ai (real visitors, 75th percentile): Largest Contentful Paint 3,021 ms, above Google's 2,500 ms "good" line and 63% slower than the previous period; Interaction to Next Paint 109 ms and Cumulative Layout Shift 0.07, both good.Source
    • Your websiteHomepage (checked November 9, 2026): H1 "Tesora: Frontier AI for Actuaries", "Complete complex actuarial work in half the time." and "Same headcount and standards, twice the completed work."; two proof stats read "a month, saved" ("Per actuary, measured on our own workflows") and "the output per actuary" with no figure in the page text or in its /index.md twin; closing headings "Bring us your hardest problem" and "Start with one team. Keep building." with no link, button or form; backed by Foundation Capital and Y Combinator S25.Source
  • 07

    The blog promises "The problems we ran into putting frontier models on actuarial work" but has no posts. Tesora already has the perfect first one on its reserving page: a regional carrier's year-end close where the workbench flagged gross below net before any factor selection. Every reserving actuary has lived that moment.

    Medium impactLow effort First result in 2 weeks Chief Actuary & CPO

    First action

    Outline the post from the reserving case study.

    How to measure it

    Contact requests attributed to the blog

    Now
    –
    Target
    3 in the first month
    By
    30 days

    Steps

    1. 1

      Outline

      Data, catch, method, outcome.

      Chief Actuary & CPO 1 hour

    2. 2

      Get approval

      Customer sign-off on the anonymised version.

      Head of Sales 3 days

    3. 3

      Write

      1,200 words with one anonymised triangle exhibit.

      Chief Actuary & CPO 1 day

    4. 4

      Publish

      With author, date and the contact link.

      Founding Engineer 1 hour

    5. 5

      Share

      LinkedIn and CAS follow-up notes.

      CEO 1 day

    6. 6

      Set a cadence

      One post a month from real engagements.

      Chief Actuary & CPO monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Chief Actuary & CPO

    Smallest test

    Post a 300-word version on LinkedIn first.

    Why it works

    Write a 1,200-word post on that catch: what the data looked like, how the anomaly check works, what a general assistant would have done, and what the actuary did next. Anonymise fully, end with "Bring last quarter's close" and the new contact path, and share it on LinkedIn and with CAS contacts.

    Actuaries trust specifics. A concrete near-miss story shows the audit agents' value better than any feature list and gives the sales team something to send.

    Risks and how to handle them

    • Customer recognisable

      Change line, size and dates; get written approval.

    Evidence

    • Your websiteGuides and blog: four how-to guides (SERFF objection responses, Excel rater to API, GLM pricing in Python, Bornhuetter-Ferguson), each roughly 500 to 600 words with no author, date or call to action; the "AI for actuaries" guide has no call to action either; the blog "Actuarially Intelligent" promises "The problems we ran into putting frontier models on actuarial work" but lists no posts yet.Source
    • Your websiteReserving page: triangles on ingest, chain ladder and Bornhuetter-Ferguson side by side, anomalies escalated before factor selection; case study: a regional carrier's year-end close where the workbench flagged that gross came in below net in the supplied data before any selection, and the actuary reached year-over-year review "days earlier than in prior studies"; CTA "Bring last quarter's close."Source

This quarter 12

The core plays for the next three months.

  • 08

    Tesora has two real customer stories buried in product pages: a competitor-rater rebuild for one line in one state, and a year-end close finished "days earlier". Neither gives a number beyond that, the segment pages show no customer, quote or figure, and rivals lead with "350+ insurers" and "$75bn of premium". A buyer comparing vendors finds no proof page at all.

    High impactMedium effort First result in 6 weeks Head of Sales

    First action

    Ask both carriers what numbers and quote they would approve.

    How to measure it

    Case studies with a measured result

    Now
    –
    Target
    3
    By
    1 quarter

    Steps

    1. 1

      Ask the customers

      Approval for numbers, quote and naming level.

      Head of Sales 1 week

    2. 2

      Measure

      Hours and days saved, factors found, premium or profit effect.

      Chief Actuary & CPO 1 week

    3. 3

      Write

      One page each, same template.

      Chief Actuary & CPO 1 week

    4. 4

      Build the page

      /customers plus links from segment and product pages.

      Founding Engineer 2 days

    5. 5

      Add to sales

      Attach to every follow-up.

      GTM Insurance Executive ongoing

    6. 6

      Build the pipeline

      Agree a case study clause in every pilot.

      Head of Sales ongoing

    First result
    6 weeks
    Cost
    Staff time
    Owner
    Head of Sales

    Smallest test

    Publish one anonymised case with one number.

    Why it works

    Build /customers with each story as a one-page case: segment, line, starting point, what Tesora did, measured result (hours, days, factors found off-market, premium or profit impact from the comparative study) and a quote from the actuary, named or anonymous. Link each from its segment and product page.

    Insurance buyers buy what peers already use. Two specific, numbered stories from regional carriers are more persuasive to a mid-size carrier or MGA than a large logo wall.

    Risks and how to handle them

    • Carriers decline to be named

      Publish anonymised with segment, size band and line.

    Evidence

    • Your websiteComparative raters page: rebuilds a rater, "yours or a competitor's", from Excel or SERFF filing PDFs "in hours", drawing on "over a decade of public SERFF rate and rule filings"; case study: "A regional carrier asked us to rebuild its own rater for one line in one state, along with its competitors'" and "left with full visibility into which of its factors were competitive"; no financial result given; CTA "Start with a rater you already know."Source
    • Your websiteSegment pages: MGAs, captives and RRGs ("Pick one program and we will start there"), consultants ("Each client's data stays separate from every other client's", "Bring your next engagement", no partner or reseller offer), admitted carriers ("every rate change tested against the market before it is filed") and E&S carriers; none shows a customer, number or quote.Source
    • Competitor researchRivals' own homepages: Akur8, "The Global Actuarial AI Platform", "350+ insurers worldwide", agentic features, more than 150 consulting partners and "Book a free demo"; hyperexponential, "The #1 pricing and underwriting platform for commercial P&C insurance", over $75bn of premium and "Book a Demo"; Earnix, 100+ insurers, "Rate creation in under 4 days" and "Schedule a demo".Source
  • 09

    The Tesora Actuarial Benchmark is the most original thing on the site: 92 actuarial tasks, 18 models from nine labs, a planned human baseline, scores still to come. It asks actuaries to review tasks, carriers to say which work they would hand to a model first, and researchers to run it, but has no sign-up, form or email. Every interested actuary leaves with no way to hear when scores land.

    High impactLow effort First result in 1 month Chief Actuary & CPO

    First action

    Add the results sign-up to the benchmark page.

    How to measure it

    Benchmark list sign-ups

    Now
    –
    Target
    300
    By
    results release

    Steps

    1. 1

      Add the forms

      Results list, reviewer signup, one-question poll.

      Founding Engineer 2 days

    2. 2

      Promote

      LinkedIn, CAS contacts and the guides.

      CEO ongoing

    3. 3

      Onboard reviewers

      Share tasks and answer keys with credentialed reviewers.

      Chief Actuary & CPO 2 weeks

    4. 4

      Score leads

      Flag carrier and MGA sign-ups for the GTM executive.

      GTM Insurance Executive weekly

    5. 5

      Release to the list first

      Results, poll findings and a try-it offer.

      Chief Actuary & CPO on release

    6. 6

      Follow up

      Personal notes to carrier sign-ups.

      GTM Insurance Executive 2 weeks

    First result
    1 month
    Cost
    $0-$30 a month for an email tool
    Owner
    Chief Actuary & CPO

    Smallest test

    Add the results sign-up and count sign-ups for two weeks.

    Why it works

    Add two short forms: "Email me the results" (name, company type, role) and "Review tasks" for credentialed actuaries. Add a one-question poll for carriers: "Which task would you hand to a model first?" Publish the poll results with the scores. Send results to the list first, with a link to try the workbench on their own data.

    The scores release is a one-time news moment; a list built beforehand turns it into pipeline. The poll gives the sales team each company's first use case.

    Risks and how to handle them

    • List is mostly researchers

      Ask company type and route only carriers and MGAs to sales.

    Evidence

    • Your websiteTesora Actuarial Benchmark (November 2026): "a set of 92 actuarial tasks, with answer keys and scorers" on synthetic data; first release has 23 tasks; first runs cover 18 models from nine labs; "Scores will follow once the first runs are reviewed"; a human baseline of credentialed actuaries answering 180 instances is planned; tasks, generators and scorers to follow under an open license; it invites actuaries to review tasks, carriers to say which work they would hand to a model first and researchers to run the suite, with no sign-up or email capture.Source
  • 10

    The benchmark plans a human baseline: credentialed actuaries answering 180 instances under the same conditions as the models. Whoever sits that baseline will spend hours inside Tesora-designed tasks and see exactly where AI fails and succeeds. Tesora is now a CAS Executive Partner and its Chief Actuary is a former E&S chief actuary, so it can recruit from the same people it wants to sell to.

    Medium impactMedium effort First result in 1 quarter Chief Actuary & CPO

    First action

    Draft the invitation and list 50 credentialed contacts from CAS and the team's networks.

    How to measure it

    Participants converting to a trial at their company

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Design the session

      Instances, time limit and rules, matching the model runs.

      Chief Actuary & CPO 1 week

    2. 2

      Invite

      50 credentialed actuaries across segments.

      Chief Actuary & CPO 2 weeks

    3. 3

      Agree the terms

      Fee or donation, credit and employer permission.

      CEO 1 week

    4. 4

      Run the sessions

      Remote, scored by the same scripts.

      Founding Engineer 3 weeks

    5. 5

      Offer the workbench

      A private trial on their own data.

      GTM Insurance Executive after sessions

    6. 6

      Publish and thank

      Results with contributors credited.

      Chief Actuary & CPO on release

    First result
    1 quarter
    Cost
    $10k-$20k in participant fees
    Owner
    Chief Actuary & CPO

    Smallest test

    Run five baseline participants and ask each if they would try their own data.

    Why it works

    Recruit 20 to 30 credentialed actuaries from carriers, MGAs and consultancies (not students) for the baseline, with a fee or a charity donation, credit in the published results, and an early look at the workbench. After the baseline, invite each to try their own data. Track how many bring their team.

    People trust what they helped measure. A participant who scored the tasks can explain the workbench internally better than any salesperson, and the published list of contributors signals credibility.

    Risks and how to handle them

    • Employers restrict participation

      Use personal time, allow anonymous credit and get permission up front.

    • Selection looks biased toward prospects

      Publish how participants were chosen.

    Builds on

    Evidence

    • Your websiteTesora Actuarial Benchmark (November 2026): "a set of 92 actuarial tasks, with answer keys and scorers" on synthetic data; first release has 23 tasks; first runs cover 18 models from nine labs; "Scores will follow once the first runs are reviewed"; a human baseline of credentialed actuaries answering 180 instances is planned; tasks, generators and scorers to follow under an open license; it invites actuaries to review tasks, carriers to say which work they would hand to a model first and researchers to run the suite, with no sign-up or email capture.Source
    • Your websiteAbout page: a five-person team: a cofounder CEO (former PE investor and McKinsey consultant), a cofounder CTO (Stanford AI researcher), a Chief Actuary & CPO who was chief actuary at W. R. Berkley E&S and a capital modeler at Gen Re, a Head of Sales with 25+ years in actuarial software (most recently Akur8 and Milliman) and a founding engineer with three actuarial exams; Tesora became an Executive Partner of the Casualty Actuarial Society for 2026-2027 from October 1, 2026.Source
  • 11

    The workbench page dares buyers to "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it. It is the most persuasive offer on the site and there is no way to take it up. The benchmark already generates synthetic actuarial data with planted errors and answer keys.

    High impactMedium effort First result in 6 weeks CTO

    First action

    Pick two benchmark tasks that make the best demos.

    How to measure it

    Sandbox-to-contact rate

    Now
    –
    Target
    10%
    By
    1 quarter

    Steps

    1. 1

      Pick the cases

      One reserving and one rating task with clear planted errors.

      Chief Actuary & CPO 2 days

    2. 2

      Build the sandbox

      Isolated, synthetic data only, rate-limited.

      CTO 3 weeks

    3. 3

      Show the trail

      Flag, citation, audit agent name and the corrected figure.

      Founding Engineer 1 week

    4. 4

      Allow custom errors

      Visitors edit the synthetic file and plant their own.

      Founding Engineer 1 week

    5. 5

      Add the next step

      "Try it on your book" to the contact path.

      Head of Sales 1 day

    6. 6

      Watch

      Runs, catches, misses and contact requests.

      CTO weekly

    First result
    6 weeks
    Cost
    4-5 engineering weeks plus model costs per run
    Owner
    CTO

    Smallest test

    Record a five-minute screen video of one planted-mistake run and post it on the page.

    Why it works

    Build a public sandbox on synthetic data from the benchmark generators: a reserving triangle and a small rater, each with a hidden error. Visitors pick one, run the audit agents, and see the flag, the citation and the fix. Let them add their own planted error to the synthetic file. End with "Now try it on your book" and the contact path.

    Actuaries are sceptical of AI and believe what they can test. A synthetic sandbox needs no NDA or security review, so it lets a buyer feel the product before procurement starts.

    Risks and how to handle them

    • A public miss

      Show misses honestly with what the actuary would do; that builds trust.

    • Cost of anonymous runs

      Require a work email after the first run.

    Builds on

    Evidence

    • Your websiteWorkbench page: a coordinator, specialist agents and "read-only review agents"; an MCP server so actuaries can call Tesora from the AI assistants they already use, with their own permissions; works with Excel, Python or R; "paid for results, not tokens", with trials but no prices; a challenge, "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it; no customer names or results.Source
    • Your websiteTesora Actuarial Benchmark (November 2026): "a set of 92 actuarial tasks, with answer keys and scorers" on synthetic data; first release has 23 tasks; first runs cover 18 models from nine labs; "Scores will follow once the first runs are reviewed"; a human baseline of credentialed actuaries answering 180 instances is planned; tasks, generators and scorers to follow under an open license; it invites actuaries to review tasks, carriers to say which work they would hand to a model first and researchers to run the suite, with no sign-up or email capture.Source
  • 12

    Tesora rebuilds competitor raters from public SERFF filings in hours and a regional carrier left "with full visibility into which of its factors were competitive". Every carrier's own filings are public too, so Tesora can show a prospect something new about their own market before the first call, without any of their data.

    High impactMedium effort First result in 1 month GTM Insurance Executive

    First action

    Pick ten target carriers in one line and state where filings are easy to get.

    How to measure it

    Snapshot-to-meeting rate

    Now
    –
    Target
    30%
    By
    1 quarter

    Steps

    1. 1

      Pick targets

      Ten carriers or MGAs in one line and state.

      GTM Insurance Executive 2 days

    2. 2

      Rebuild raters

      Target plus two competitors from public filings.

      Forward Deployed 'Actuarial' Engineer 1 week

    3. 3

      Write the snapshot

      Three factors out of line, each cited to a filing page.

      Chief Actuary & CPO 1 week

    4. 4

      Send personally

      To the chief actuary or pricing lead.

      GTM Insurance Executive 1 week

    5. 5

      Offer the full study

      Scope, timing and price for the comparative study.

      Head of Sales ongoing

    6. 6

      Templatise

      Cut snapshot time with each batch.

      Forward Deployed 'Actuarial' Engineer monthly

    First result
    1 month
    Cost
    Engineering and actuarial time per snapshot
    Owner
    GTM Insurance Executive

    Smallest test

    Send three snapshots and count replies.

    Why it works

    For each target carrier or MGA, rebuild their filed rater and two competitors' for one line in one state from public filings, and send a two-page snapshot: three factors where they are most out of line with the market, with citations to the filing pages. Offer the full comparative study as the paid next step.

    It turns a cold email into useful work for a pricing actuary, shows the citation-to-source promise in action and needs no data-sharing agreement. It also gives the new GTM executive a repeatable opener for the playbook they are hired to build.

    Risks and how to handle them

    • Seen as presumptuous about a carrier's pricing

      Frame it as a market view from public filings with citations, not advice.

    • Filing access terms

      Check each state's public-access terms before reusing filings in outreach.

    Evidence

    • Your websiteComparative raters page: rebuilds a rater, "yours or a competitor's", from Excel or SERFF filing PDFs "in hours", drawing on "over a decade of public SERFF rate and rule filings"; case study: "A regional carrier asked us to rebuild its own rater for one line in one state, along with its competitors'" and "left with full visibility into which of its factors were competitive"; no financial result given; CTA "Start with a rater you already know."Source
    • HiringGTM Insurance Executive (New York, $125K–$250K plus 0.50%–2.50% equity): owns the full sales cycle into P&C carriers and MGAs, selling to chief actuaries, heads of underwriting and pricing leaders, from first touch to signed contract; runs multi-stakeholder deals across actuarial, underwriting, IT and procurement; works with the founders on demos and helps build the sales playbook. The company blurb on the post still says Tesora automates insurance "from submission to bind".Source
  • 13

    Every segment page offers a parallel run ("Pick one program", "Bring your next rate change", "Bring last quarter's close", "Bring your next engagement") and the workbench says Tesora is "paid for results, not tokens". But the offer has no defined scope, length, price or success test, so each pilot is negotiated from scratch by a five-person team.

    High impactLow effort First result in 1 quarter Head of Sales

    First action

    Write the one-page Close pilot from the reserving case study.

    How to measure it

    Pilots converting to annual contracts

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      Define the three pilots

      Scope, data, timeline, success measures.

      Chief Actuary & CPO 1 week

    2. 2

      Set the fee

      Fixed, credited against year one.

      CEO 2 days

    3. 3

      Paper it

      Short pilot agreement with NDA and case-study clause.

      CEO 1 week

    4. 4

      Publish summaries

      One page per pilot on the product pages.

      Founding Engineer 2 days

    5. 5

      Plan delivery

      Standard deployment checklist for each pilot.

      Forward Deployed 'Actuarial' Engineer 1 week

    6. 6

      Review results

      Close-out meeting against the agreed measures.

      Head of Sales per pilot

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Head of Sales

    Smallest test

    Offer the Close pilot to the next two prospects.

    Why it works

    Define three pilots, one per entry point: Close (one quarter, up to N lines), Rater (one filed rater to API, in parallel), Competitive (one line, one state, two rivals). Each has a fixed fee credited against the first year, a four- to eight-week timeline, data needed and two success measures agreed in writing (for example days to year-over-year review, premium match to filed). Publish a one-page summary on each product page.

    A defined pilot shortens procurement, helps the forward-deployed engineer plan, and makes "paid for results" concrete. A small fee filters tyre-kickers and makes conversion to annual a decision about results, not a new negotiation.

    Risks and how to handle them

    • Fixed scope too narrow for complex carriers

      Allow a priced extension, not a free one.

    Builds on

    Evidence

    • Your websiteSegment pages: MGAs, captives and RRGs ("Pick one program and we will start there"), consultants ("Each client's data stays separate from every other client's", "Bring your next engagement", no partner or reseller offer), admitted carriers ("every rate change tested against the market before it is filed") and E&S carriers; none shows a customer, number or quote.Source
    • Your websiteWorkbench page: a coordinator, specialist agents and "read-only review agents"; an MCP server so actuaries can call Tesora from the AI assistants they already use, with their own permissions; works with Excel, Python or R; "paid for results, not tokens", with trials but no prices; a challenge, "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it; no customer names or results.Source
    • HiringForward Deployed 'Actuarial' Engineer (San Francisco or New York, $100K–$200K plus 0.50%–2.00% equity): maps actuaries' and underwriters' rating, reserving and pricing workflows, builds models, pipelines and features, and owns "deployments end to end, from first conversation to production use" for specialty P&C carriers and MGAs, to "rebuild the underwriting and actuarial workflows that the industry still runs on spreadsheets".Source
  • 14

    The workbench page says Tesora is "paid for results, not tokens", which is a strong line for actuaries worried about AI usage bills, but the site has no pricing page and never explains what a "result" is. The FAQ answers six questions; none is about cost. Buyers who need a budget number to start an internal conversation have nothing to forward.

    Medium impactLow effort First result in 1 month CEO

    First action

    Write the three-paragraph explanation of "paid for results".

    How to measure it

    Qualified requests from /pricing

    Now
    –
    Target
    25% of all requests
    By
    1 quarter

    Steps

    1. 1

      Define a result

      Per product line.

      CEO 2 days

    2. 2

      Set ranges

      By team size or lines covered.

      Head of Sales 2 days

    3. 3

      Write the page

      Model, inclusions, pilot credit, FAQ.

      CEO 2 days

    4. 4

      Publish

      Page, .md twin, sitemap, footer link.

      Founding Engineer half a day

    5. 5

      Add FAQ

      "What does it cost?" on the homepage.

      Founding Engineer 1 hour

    6. 6

      Review

      Sales notes on whether ranges help or hurt.

      GTM Insurance Executive monthly

    First result
    1 month
    Cost
    $0
    Owner
    CEO

    Smallest test

    Add the cost FAQ answer only and watch questions on calls.

    Why it works

    Add /pricing explaining the model: what counts as a result (a deployed rater, a closed quarter, a competitive study), how pilots are priced and credited, what is included (dedicated VM, support, audit trail) and typical ranges by team size. Add a cost question to the homepage FAQ.

    Pricing pages are among the most visited pages on B2B sites; even a range lets a pricing lead get budget approval before the first call and filters out mismatched buyers.

    Risks and how to handle them

    • Ranges anchor negotiations low

      Use "from" pricing and tie it to scope.

    Builds on

    Evidence

    • Your websiteWorkbench page: a coordinator, specialist agents and "read-only review agents"; an MCP server so actuaries can call Tesora from the AI assistants they already use, with their own permissions; works with Excel, Python or R; "paid for results, not tokens", with trials but no prices; a challenge, "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it; no customer names or results.Source
    • Your websiteSitemap (46 URLs, checked November 9, 2026): 23 pages, each with a .md twin: homepage, about, careers, blog, CAS, security, four segment pages (consultants, admitted, non-admitted, MGAs), five product pages (workbench, comparative, rating, reserving, best-insurance-pricing-software), the benchmark, an "AI for actuaries" guide and four how-to guides; no pricing, contact, customers, case-study, reinsurer or trust-center page.Source
  • 15

    Tesora's four guides (SERFF objection responses, Excel rater to API, GLM pricing in Python, Bornhuetter-Ferguson) pick exactly the right searches, but each is 500 to 600 words with no author, no date and no call to action, and the "AI for actuaries" guide has no next step either. The team includes a former chief actuary and an engineer with three exams; their names and credentials are the trust signal these pages lack.

    Medium impactMedium effort First result in 2 months Chief Actuary & CPO

    First action

    Add author and date to the four existing guides.

    How to measure it

    Contact requests from guide pages

    Now
    –
    Target
    5 a month
    By
    2 quarters

    Steps

    1. 1

      Sign and date

      Author, credentials, reviewed date.

      Chief Actuary & CPO 1 day

    2. 2

      Add next steps

      One relevant call to action per guide.

      Founding Engineer half a day

    3. 3

      Deepen

      Worked examples and FAQs.

      Chief Actuary & CPO 1 month

    4. 4

      Add templates

      Letter skeleton, sample triangle, notebook.

      Founding Engineer 2 weeks

    5. 5

      Publish monthly

      One new guide next to a product area.

      Chief Actuary & CPO monthly

    6. 6

      Track

      Search queries, downloads and contacts.

      Founding Engineer monthly

    First result
    2 months
    Cost
    Staff time
    Owner
    Chief Actuary & CPO

    Smallest test

    Add a template download to the SERFF guide and count downloads.

    Why it works

    Add author (with credentials), reviewed date and a closing next step to every guide. Deepen each to a working reference: a worked example, a downloadable template (an objection-response letter skeleton, a sample triangle with BF worked through, GLM notebook) and a short FAQ. Add a guide a month on topics next to the product: loss trend selection, on-level premium, Cape Cod, rate-filing exhibits.

    Actuarial searches are low-volume but high-intent, and the reader is often the buyer. Signed, dated, deeper guides rank better, get cited by AI assistants and give each reader a reason to come back.

    Risks and how to handle them

    • Founder time

      Draft from engagement notes and have the Chief Actuary review rather than write.

    Evidence

    • Your websiteGuides and blog: four how-to guides (SERFF objection responses, Excel rater to API, GLM pricing in Python, Bornhuetter-Ferguson), each roughly 500 to 600 words with no author, date or call to action; the "AI for actuaries" guide has no call to action either; the blog "Actuarially Intelligent" promises "The problems we ran into putting frontier models on actuarial work" but lists no posts yet.Source
    • Your websiteAbout page: a five-person team: a cofounder CEO (former PE investor and McKinsey consultant), a cofounder CTO (Stanford AI researcher), a Chief Actuary & CPO who was chief actuary at W. R. Berkley E&S and a capital modeler at Gen Re, a Head of Sales with 25+ years in actuarial software (most recently Akur8 and Milliman) and a founding engineer with three actuarial exams; Tesora became an Executive Partner of the Casualty Actuarial Society for 2026-2027 from October 1, 2026.Source
  • 16

    Tesora's "Actuarial software in P&C" page already maps problems to Akur8, WTW Radar, Earnix, SAS, hyperexponential and Guidewire PricingCenter, says specialist tools "usually solve only one" problem and that "Tesora works alongside it". Many buyers already own one of these. There is no page that tells, say, an Akur8 user exactly what Tesora adds and how the two connect.

    Medium impactMedium effort First result in 2 months Head of Sales

    First action

    List which incumbent each current prospect uses.

    How to measure it

    Contact requests from "alongside" pages

    Now
    –
    Target
    4 a month
    By
    2 quarters

    Steps

    1. 1

      Rank incumbents

      Most common in prospects.

      Head of Sales 1 day

    2. 2

      Check facts

      Each vendor's current public pages.

      Head of Sales 3 days

    3. 3

      Write pages

      Strengths, gaps, joint workflow.

      Chief Actuary & CPO 2 weeks

    4. 4

      Legal review

      Claims and trademarks.

      CEO 1 week

    5. 5

      Publish

      Pages, .md twins, links from the overview.

      Founding Engineer 1 day

    6. 6

      Refresh

      Re-check rival facts every quarter.

      Head of Sales quarterly

    First result
    2 months
    Cost
    Staff time plus a legal review
    Owner
    Head of Sales

    Smallest test

    Publish one page for the most common incumbent.

    Why it works

    Write one page per common incumbent (start with Akur8, Earnix and WTW Radar): what the incumbent does well, the gaps around it (competitor raters from filings, rater-to-API, close), how data moves between them, and a joint workflow example. Keep it factual, dated and sourced, and run it past legal for trademark use. The Head of Sales knows the Akur8 side from experience.

    "Alongside" pages capture high-intent searches from teams who already pay for pricing software, avoid a rip-and-replace fight and give sales a ready answer to "we already have Akur8".

    Risks and how to handle them

    • Former-employer sensitivities

      Use only public information and keep the tone generous.

    Evidence

    • Your website"Actuarial software in P&C" page: maps each problem to specialist tools (Akur8, WTW Radar, Earnix, SAS, hyperexponential, Guidewire PricingCenter) and to Tesora, says specialist tools "usually solve only one" problem, offers a vendor demo checklist ("including us"), and says "Tesora works alongside it"; no author or date.Source
    • Competitor researchRivals' own homepages: Akur8, "The Global Actuarial AI Platform", "350+ insurers worldwide", agentic features, more than 150 consulting partners and "Book a free demo"; hyperexponential, "The #1 pricing and underwriting platform for commercial P&C insurance", over $75bn of premium and "Book a Demo"; Earnix, 100+ insurers, "Rate creation in under 4 days" and "Schedule a demo".Source
  • 17

    The GTM Insurance Executive will run deals across actuarial, underwriting, IT and procurement. The homepage says Tesora serves chief actuaries, pricing teams, and IT and risk officers, and the security page answers the questions those officers ask (single-tenant VM, on-prem option, SOX role separation, ASOPs, no training on customer data). But it is spread across pages, with no document an actuary can forward.

    High impactMedium effort First result in 1 quarter GTM Insurance Executive

    First action

    Draft the IT and risk pages from the security page.

    How to measure it

    Median time to signed pilot

    Now
    –
    Target
    Under 45 days
    By
    2 quarters

    Steps

    1. 1

      Draft

      Five pages from the security, workbench and segment pages.

      GTM Insurance Executive 1 week

    2. 2

      Technical review

      Architecture and controls.

      CTO 2 days

    3. 3

      Actuarial review

      ASOP and sign-off language.

      Chief Actuary & CPO 2 days

    4. 4

      Mutual action plan

      Steps, owners and dates on both sides.

      Head of Sales 2 days

    5. 5

      Use in every deal

      Sent after each first call.

      GTM Insurance Executive ongoing

    6. 6

      Update from objections

      Add every new question asked.

      GTM Insurance Executive monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    GTM Insurance Executive

    Smallest test

    Send the IT page in the next active deal and note questions saved.

    Why it works

    Build a five-page packet: one page each for the chief actuary (results, ASOPs, sign-off stays with the actuary), IT (architecture, SSO, data residency, on-prem), risk and audit (SOX role separation, audit trail, model version per change), procurement (pilot terms, pricing model, references) and a mutual action plan template. Share it as a single link after every first call.

    Enterprise deals stall when the champion cannot answer colleagues' questions. A ready packet lets the actuary sell for you and gives the new sales hire a repeatable motion for the playbook they are building.

    Risks and how to handle them

    • Packet goes stale

      Date it and review monthly.

    Builds on

    Evidence

    • HiringGTM Insurance Executive (New York, $125K–$250K plus 0.50%–2.50% equity): owns the full sales cycle into P&C carriers and MGAs, selling to chief actuaries, heads of underwriting and pricing leaders, from first touch to signed contract; runs multi-stakeholder deals across actuarial, underwriting, IT and procurement; works with the founders on demos and helps build the sales playbook. The company blurb on the post still says Tesora automates insurance "from submission to bind".Source
    • Your websiteSecurity page: "SOC 2 Type II audited" with controls monitored by Rippling, a single-tenant virtual machine per customer, an on-prem or own-account option, "SOX-aligned" and built for the ASOPs; "The current report is on the trust center", with the subprocessor list and a penetration-test summary under NDA, but the page links to no trust center and /trust returns only the site title; "Send the questionnaire over if you have one."Source
  • 18

    Tesora already has a consultants page built for multi-client work ("Each client's data stays separate from every other client's", several engagements at once), but no partner, referral or reseller offer. Akur8 lists more than 150 consulting partners. Consultants touch dozens of small carriers and MGAs that Tesora's five-person team cannot reach directly, and the Head of Sales comes from a consulting firm.

    High impactMedium effort First result in 1 quarter Head of Sales

    First action

    List ten boutique P&C consultancies from the team's network.

    How to measure it

    Partner-sourced pilots

    Now
    –
    Target
    4
    By
    2 quarters

    Steps

    1. 1

      Shortlist

      Ten consultancies serving small carriers and MGAs.

      Head of Sales 1 week

    2. 2

      Design the tier

      Pricing, co-branding, referral terms.

      CEO 1 week

    3. 3

      Sign first partners

      Three firms on a pilot agreement.

      Head of Sales 1 month

    4. 4

      Train

      Two sessions per firm on the workbench.

      Forward Deployed 'Actuarial' Engineer 2 weeks

    5. 5

      List partners

      /partners page and consultants page link.

      Founding Engineer 1 day

    6. 6

      Review

      Engagements run and clients introduced.

      Head of Sales monthly

    First result
    1 quarter
    Cost
    Discounted seats and referral fees
    Owner
    Head of Sales

    Smallest test

    Run one partner's next client engagement on Tesora at cost.

    Why it works

    Offer three to five boutique actuarial consultancies a partner tier: discounted seats for client engagements, co-branded deliverables, training, a listing on a /partners page and a referral fee or revenue share when a client licenses Tesora directly. Start with firms serving MGAs, captives and RRGs.

    Consultants are trusted advisers to exactly the carriers that lack in-house tools; when their deliverables cite Tesora, every engagement becomes a demo.

    Risks and how to handle them

    • Channel conflict with direct sales

      Register deals and pay referral fees on direct conversions.

    Evidence

    • Your websiteSegment pages: MGAs, captives and RRGs ("Pick one program and we will start there"), consultants ("Each client's data stays separate from every other client's", "Bring your next engagement", no partner or reseller offer), admitted carriers ("every rate change tested against the market before it is filed") and E&S carriers; none shows a customer, number or quote.Source
    • Competitor researchRivals' own homepages: Akur8, "The Global Actuarial AI Platform", "350+ insurers worldwide", agentic features, more than 150 consulting partners and "Book a free demo"; hyperexponential, "The #1 pricing and underwriting platform for commercial P&C insurance", over $75bn of premium and "Book a Demo"; Earnix, 100+ insurers, "Rate creation in under 4 days" and "Schedule a demo".Source
    • Your websiteAbout page: a five-person team: a cofounder CEO (former PE investor and McKinsey consultant), a cofounder CTO (Stanford AI researcher), a Chief Actuary & CPO who was chief actuary at W. R. Berkley E&S and a capital modeler at Gen Re, a Head of Sales with 25+ years in actuarial software (most recently Akur8 and Milliman) and a founding engineer with three actuarial exams; Tesora became an Executive Partner of the Casualty Actuarial Society for 2026-2027 from October 1, 2026.Source
  • 19

    The new Forward Deployed Actuarial Engineer will own "deployments end to end, from first conversation to production use", mapping each customer's rating, reserving and pricing workflows. At a five-person company, every bespoke deployment competes with product work. The workbench page says onboarding is mostly "Tesora learning how your team presents its work", which is exactly what can be captured and reused.

    High impactMedium effort First result in 1 quarter Forward Deployed 'Actuarial'…

    First action

    Write up the two regional-carrier deployments as the first two kits.

    How to measure it

    Median days to first result in pilots

    Now
    –
    Target
    Under 10 days
    By
    2 quarters

    Steps

    1. 1

      Define a kit

      Mappings, templates, checks, checklist.

      Forward Deployed 'Actuarial' Engineer 1 week

    2. 2

      Back-fill

      Kits from the two published deployments.

      Forward Deployed 'Actuarial' Engineer 2 weeks

    3. 3

      Use in pilots

      Start every pilot from the nearest kit.

      Forward Deployed 'Actuarial' Engineer ongoing

    4. 4

      Measure

      Days to first result per pilot.

      CTO per pilot

    5. 5

      Productise

      Move repeated custom work into the product.

      CTO quarterly

    6. 6

      Review with sales

      Use kit coverage to choose target segments.

      Head of Sales quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Forward Deployed 'Actuarial' Engineer

    Smallest test

    Time the next pilot started from a kit against the last one without.

    Why it works

    After each deployment, save what was learned as a starter kit by line and segment: data mappings for common loss-run and triangle formats, exhibit templates, standard checks, and a deployment checklist. Start every new pilot from the closest kit and measure days to first result. Feed recurring gaps to the product roadmap.

    Forward-deployed models scale only when each project leaves something behind. Faster time to first result makes pilots cheaper to run and easier to win.

    Risks and how to handle them

    • Customer data leaks into kits

      Kits hold structure and templates only, never customer data.

    Builds on

    Evidence

    • HiringForward Deployed 'Actuarial' Engineer (San Francisco or New York, $100K–$200K plus 0.50%–2.00% equity): maps actuaries' and underwriters' rating, reserving and pricing workflows, builds models, pipelines and features, and owns "deployments end to end, from first conversation to production use" for specialty P&C carriers and MGAs, to "rebuild the underwriting and actuarial workflows that the industry still runs on spreadsheets".Source
    • Your websiteWorkbench page: a coordinator, specialist agents and "read-only review agents"; an MCP server so actuaries can call Tesora from the AI assistants they already use, with their own permissions; works with Excel, Python or R; "paid for results, not tokens", with trials but no prices; a challenge, "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it; no customer names or results.Source

Big bets 3

Larger plays that can change the trajectory.

  • 22

    Tesora already ships an MCP server so actuaries can call its rating models, documents and review queue from the AI assistants they already use, running with their own permissions. Many actuaries are already trying general assistants at work, and the homepage FAQ opens with how Tesora differs from them. Today the MCP server is a feature line on the workbench page, not a way in.

    High impactHigh effort First result in 1 quarter CTO

    First action

    Write a public setup guide for the MCP server and count connections.

    How to measure it

    Distinct companies connected

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      Set the free scope

      Synthetic and public data only.

      CTO 1 week

    2. 2

      Harden the server

      Auth, rate limits, usage logs.

      CTO 1 month

    3. 3

      Write the guide

      Setup, three example tasks, limits.

      Founding Engineer 1 week

    4. 4

      List it

      Connector directories and the workbench page.

      Founding Engineer 2 weeks

    5. 5

      Route upgrades

      Own-book requests to the pilot offer.

      GTM Insurance Executive ongoing

    6. 6

      Watch accounts

      Weekly list of companies connecting.

      Head of Sales weekly

    7. 7

      Decide

      Expand, charge or narrow after two quarters.

      CEO 2 quarters

    First result
    1 quarter
    Cost
    1-2 engineering months plus usage costs
    Owner
    CTO

    Smallest test

    Publish the setup guide and see how many companies connect in a month.

    Why it works

    Package the MCP connection as a self-serve starting point: list it in the major assistant connector directories, publish a setup guide, and offer a free tier on synthetic or public filing data (for example, "rebuild this public rater and cite every factor"). When a user wants their own book, route them to a pilot. Track which firms connect and hand warm accounts to sales.

    Meeting actuaries inside tools they already open every day lowers the first step from a procurement process to a connection, while Tesora keeps the audited, cited core that general assistants lack.

    Risks and how to handle them

    • Users bring confidential data to the free tier

      Block uploads in the free scope; own data only in a dedicated environment.

    • Undercuts the "harness, not chat" message

      Show the citations and audit trail in every response.

    Builds on

    Evidence

    • Your websiteWorkbench page: a coordinator, specialist agents and "read-only review agents"; an MCP server so actuaries can call Tesora from the AI assistants they already use, with their own permissions; works with Excel, Python or R; "paid for results, not tokens", with trials but no prices; a challenge, "Try to break it": submit an analysis with a planted mistake and see which audit agent catches it; no customer names or results.Source
    • Your websiteHomepage (checked November 9, 2026): H1 "Tesora: Frontier AI for Actuaries", "Complete complex actuarial work in half the time." and "Same headcount and standards, twice the completed work."; two proof stats read "a month, saved" ("Per actuary, measured on our own workflows") and "the output per actuary" with no figure in the page text or in its /index.md twin; closing headings "Bring us your hardest problem" and "Start with one team. Keep building." with no link, button or form; backed by Foundation Capital and Y Combinator S25.Source
  • 23

    The benchmark already plans to release tasks, generators and scorers under an open license, to publish results by model and suite version, and to add a human baseline. Exam-style insurance benchmarks exist, but TAB tests the work actuaries actually do on data. If it becomes the reference carriers cite when they ask "can AI do this yet?", every citation points back to Tesora.

    High impactHigh effort First result in 2 quarters Chief Actuary & CPO

    First action

    Set the release date for scores and the open suite.

    How to measure it

    Carrier and MGA contacts attributed to the benchmark

    Now
    –
    Target
    40
    By
    3 quarters

    Steps

    1. 1

      Finish scoring

      Review first runs and the human baseline.

      Chief Actuary & CPO 1 month

    2. 2

      Open the suite

      Tasks, generators, scorers under an open license.

      Founding Engineer 1 month

    3. 3

      Build the leaderboard

      Model, version, suite version, per-task results.

      Founding Engineer 3 weeks

    4. 4

      Accept submissions

      Reproducible-run rules.

      CTO 2 weeks

    5. 5

      Quarterly report

      Two pages for chief actuaries.

      Chief Actuary & CPO quarterly

    6. 6

      Present

      CAS meetings and webinars.

      CEO ongoing

    First result
    2 quarters
    Cost
    Model run costs plus 2-3 engineering months
    Owner
    Chief Actuary & CPO

    Smallest test

    Publish first-release scores with a reproducibility kit and count outside runs.

    Why it works

    Release the full 92 tasks openly, host a leaderboard updated with each major model release, accept outside submissions with reproducible runs, and publish a short quarterly report for chief actuaries: what models can now be trusted with and what still needs an actuary. Present it at CAS events as an Executive Partner and invite carriers to contribute anonymised task ideas.

    A neutral, well-run benchmark earns press, academic citations and invitations to speak, and positions Tesora as the people who know where AI is safe in actuarial work, which is the buyer's main question.

    Risks and how to handle them

    • Seen as marketing, not science

      Publish method first, accept outside runs and include Tesora's own harness on equal terms.

    • Models saturate the tasks

      Keep a held-out set and add the harder tiers over time.

    Builds on

    Evidence

    • Your websiteTesora Actuarial Benchmark (November 2026): "a set of 92 actuarial tasks, with answer keys and scorers" on synthetic data; first release has 23 tasks; first runs cover 18 models from nine labs; "Scores will follow once the first runs are reviewed"; a human baseline of credentialed actuaries answering 180 instances is planned; tasks, generators and scorers to follow under an open license; it invites actuaries to review tasks, carriers to say which work they would hand to a model first and researchers to run the suite, with no sign-up or email capture.Source
    • Your websiteAbout page: a five-person team: a cofounder CEO (former PE investor and McKinsey consultant), a cofounder CTO (Stanford AI researcher), a Chief Actuary & CPO who was chief actuary at W. R. Berkley E&S and a capital modeler at Gen Re, a Head of Sales with 25+ years in actuarial software (most recently Akur8 and Milliman) and a founding engineer with three actuarial exams; Tesora became an Executive Partner of the Casualty Actuarial Society for 2026-2027 from October 1, 2026.Source
  • 24

    Tesora's comparative-rater work already draws on "over a decade of public SERFF rate and rule filings" and turns filings into working raters in hours. Pricing actuaries spend real time watching what competitors file. A public, regularly updated view of filed rate changes by state and line, with each figure cited to the filing, would be a reason to visit every month, and a natural entry to the paid competitive study.

    High impactHigh effort First result in 2 quarters CEO

    First action

    Check the public-access terms for filings in the first five states, then pick the first line.

    How to measure it

    Tracker digest subscribers

    Now
    –
    Target
    1,000
    By
    3 quarters

    Steps

    1. 1

      Check terms

      Public-access and reuse terms for each state's filings.

      CEO 2 weeks

    2. 2

      Pick scope

      One or two lines, five states.

      Chief Actuary & CPO 1 week

    3. 3

      Build the pipeline

      New filings in, rate changes and factors out, cited.

      CTO 2 months

    4. 4

      Actuarial review

      Spot-check every release.

      Forward Deployed 'Actuarial' Engineer monthly

    5. 5

      Launch the digest

      Monthly email by line and state.

      Founding Engineer 1 month

    6. 6

      Offer the upgrade

      Full competitive study from the digest.

      GTM Insurance Executive ongoing

    7. 7

      Expand

      Add lines and states as subscribers grow.

      CEO quarterly

    First result
    2 quarters
    Cost
    2-3 engineering months plus ongoing review
    Owner
    CEO

    Smallest test

    Publish one month of filings for one line in one state and count sign-ups.

    Why it works

    Start with one or two lines (for example personal auto and homeowners) in a handful of states: publish filed rate changes, effective dates and the most changed factors, each cited to the filing page. Offer a free monthly email digest by line and state, and a paid upgrade: a full rebuilt rater and your book priced through it.

    A monthly digest of competitors' filings is useful to every pricing team, builds a list of exactly the right buyers and shows the citation-to-source promise at scale.

    Risks and how to handle them

    • Filing reuse terms vary by state

      Confirm terms first and start only where reuse is clearly allowed.

    • Errors in a public tracker

      Cite every figure and correct openly.

    Builds on

    Evidence

    • Your websiteComparative raters page: rebuilds a rater, "yours or a competitor's", from Excel or SERFF filing PDFs "in hours", drawing on "over a decade of public SERFF rate and rule filings"; case study: "A regional carrier asked us to rebuild its own rater for one line in one state, along with its competitors'" and "left with full visibility into which of its factors were competitive"; no financial result given; CTA "Start with a rater you already know."Source
    • Your websiteSite history: in November 2025 the homepage headline was "Tesora - Automated Supplier Discovery & Due Diligence"; it is now "Tesora: Frontier AI for Actuaries"; domain registered February 2025; no newsletter, live chat, testimonials or case-study section found.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Tesora's YC profile says it builds agents for actuaries "at P&C carriers, reinsurers, and MGAs", and the product already covers catastrophe reinsurance and quota share cost in the benchmark and reinsurance analysis on the admitted and MGA pages. Yet the site's four segment pages cover consultants, admitted, non-admitted and MGAs; there is no reinsurer page. The Chief Actuary's background includes capital modeling at a reinsurer.

    Medium impactLow effort First result in 2 months Chief Actuary & CPO

    First action

    Ask five reinsurer actuaries what their worst submission looks like.

    How to measure it

    Reinsurer pilots agreed

    Now
    –
    Target
    1
    By
    2 quarters

    Steps

    1. 1

      Interview

      Ten reinsurer pricing actuaries.

      Chief Actuary & CPO 1 month

    2. 2

      Write the page

      Treaty pricing, cedent data, pilot offer.

      Chief Actuary & CPO 2 days

    3. 3

      Publish

      Page, .md twin, homepage segment link.

      Founding Engineer half a day

    4. 4

      Outreach

      Reinsurer actuaries met at CAS.

      Head of Sales 2 weeks

    5. 5

      Run one pilot

      One cedent submission, in parallel.

      Forward Deployed 'Actuarial' Engineer 1 month

    6. 6

      Decide

      Keep, expand or drop the segment.

      CEO 1 quarter

    First result
    2 months
    Cost
    Staff time
    Owner
    Chief Actuary & CPO

    Smallest test

    Publish the page and send it to five reinsurer contacts.

    Why it works

    Test demand with one /reinsurers page: treaty pricing from cedent data, loss-run and triangle ingestion from many cedents with anomaly flags, experience and exposure rating with every value cited, and a pilot offer ("Send us one cedent submission"). Run ten conversations with reinsurer actuaries before building anything new.

    Reinsurers receive messy data from many cedents and price it under time pressure, which is exactly where cited, audited ingestion pays off. One page costs little and tells Tesora whether the segment is real.

    Risks and how to handle them

    • Spreading a small team too thin

      Cap at one pilot until a second segment is proven.

    Evidence

    • Y Combinator profileCompany page: "Frontier AI for Actuaries"; AI agents for actuaries "at P&C carriers, reinsurers, and MGAs" that pull data, run methods and deploy raters while actuaries review; deploys inside the client's stack; team of 5, San Francisco, S25 batch.Source
    • Your websiteSitemap (46 URLs, checked November 9, 2026): 23 pages, each with a .md twin: homepage, about, careers, blog, CAS, security, four segment pages (consultants, admitted, non-admitted, MGAs), five product pages (workbench, comparative, rating, reserving, best-insurance-pricing-software), the benchmark, an "AI for actuaries" guide and four how-to guides; no pricing, contact, customers, case-study, reinsurer or trust-center page.Source
    • Your websiteAbout page: a five-person team: a cofounder CEO (former PE investor and McKinsey consultant), a cofounder CTO (Stanford AI researcher), a Chief Actuary & CPO who was chief actuary at W. R. Berkley E&S and a capital modeler at Gen Re, a Head of Sales with 25+ years in actuarial software (most recently Akur8 and Milliman) and a founding engineer with three actuarial exams; Tesora became an Executive Partner of the Casualty Actuarial Society for 2026-2027 from October 1, 2026.Source
  • 21

    Tesora's careers page already invites students to "tell us your school, program and exam progress", its founding engineer has three exams, and the benchmark has synthetic data generators for exactly the methods on the CAS syllabus (Bornhuetter-Ferguson, Cape Cod, on-level premium, credibility). Junior actuaries are the ones who will do the assembly work Tesora automates, and in a few years they run the teams that buy it.

    Medium impactMedium effort First result in 1 quarter Founding Engineer

    First action

    Ask three university actuarial program leads whether they would use it in class.

    How to measure it

    Employer introductions from students

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Pick problems

      Ten syllabus-style problems from benchmark generators.

      Founding Engineer 1 week

    2. 2

      Build access

      Student sign-up with a school email, synthetic data only.

      Founding Engineer 3 weeks

    3. 3

      Partner

      Three university programs or student chapters.

      Chief Actuary & CPO 1 month

    4. 4

      Certificate

      For completing a problem set.

      Founding Engineer 1 week

    5. 5

      Recruit

      Invite top users to talk about roles.

      CEO ongoing

    6. 6

      Ask for introductions

      Interns and new hires to their team leads.

      Head of Sales quarterly

    First result
    1 quarter
    Cost
    Engineering time plus model costs
    Owner
    Founding Engineer

    Smallest test

    Run one free session with a single student chapter.

    Why it works

    Offer a free student workbench on synthetic data only: worked exam-style problems with every figure cited, the planted-mistake challenge, and a certificate for completing a set. Partner with a few university actuarial programs and student CAS chapters. Use it as a hiring pipeline and ask participants to share it with their employer's pricing or reserving team.

    Students spread tools fast, employers notice what new hires already know, and Tesora gets a recruiting channel without job ads. Using synthetic data keeps it free of confidentiality issues.

    Risks and how to handle them

    • Seen as an exam shortcut

      Position it as practice with cited workings, not answers to live exams.

    Builds on

    Evidence

    • Your websiteCareers page: "Remote, New York hub"; roles listed on Y Combinator Work at a Startup; "We hire ahead of the role more often than not"; students can "book a quick chat and tell us your school, program and exam progress".Source
    • Your websiteTesora Actuarial Benchmark (November 2026): "a set of 92 actuarial tasks, with answer keys and scorers" on synthetic data; first release has 23 tasks; first runs cover 18 models from nine labs; "Scores will follow once the first runs are reviewed"; a human baseline of credentialed actuaries answering 180 instances is planned; tasks, generators and scorers to follow under an open license; it invites actuaries to review tasks, carriers to say which work they would hand to a model first and researchers to run the suite, with no sign-up or email capture.Source

03

How Programmable can help

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on November 10, 2026, and cites them throughout. Tesora did not commission, review or endorse it, and Programmable is not affiliated with Tesora. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Tesora runs its business.

Something wrong, or do you represent Tesora? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    A real contact and upload path on every page, the missing homepage figures, a findable trust center, the updated company blurb, CAS follow-up, page speed and the first blog post.

  2. Days 31 to 6012 ideas

    Customer proof, benchmark lead capture and reviewers, the planted-mistake challenge, the competitor-rater snapshot, a fixed-scope pilot and pricing explainer, guides, comparison pages, the procurement packet, consultant partners and reusable deployments.

  3. Days 61 to 905 ideas

    Test the wildcards (reinsurers and actuarial students) and commit to the big bets: assistant distribution, an open benchmark leaderboard and a public filings tracker.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value every value traced to the cell or page it came from. The most cited problem: raters stuck in Excel and waiting for IT to deploy rate changes.

  • Raters rebuilt from filings in hours instead of months
  • Weeks of manual assembly in the quarterly close
  • In their words: “rate filing”

Market

Competitive landscape

4 competitors compared: Akur8, hyperexponential, Earnix and WTW Radar and in-house Excel, R or Python.

  • Gap to exploit: One place for pricing, rater deployment, reserving and competitive analysis for small and mid-size carriers and MGAs
  • Akur8: Model building tool; competitive rater rebuilds and close are outside its core
  • hyperexponential: Underwriting-led; less focused on reserving actuaries

Hiring signals

Tesora is a five-person team hiring its first dedicated seller and its first forward-deployed engineer, which says the next stage is turning founder-led pilots into a repeatable sales and deployment motion.

  • GTM Insurance Executive: First dedicated seller; full cycle into carriers and MGAs across IT and procurement. Ideas 1, 3, 12, 17.
  • Forward Deployed 'Actuarial' Engineer: Owns deployments end to end for specialty P&C carriers and MGAs. Ideas 13, 19.

From the team that wrote this playbook

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