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  • The brief
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  • This week · 6
  • This quarter · 8
  • Big bets · 4
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Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Teya
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growth playbook · Oct 23, 2026

teya.com (opens in a new tab)

Teya growth playbook

Diagnosis

Teya serves about 80,000 local businesses in 9 markets and aims for a million by 2030. Its hiring and its marketing leadership page set out the plan: hyperlocal media flights paired with dense field sales, a lead-qualification engine, one GTM platform across five channels, a new Owned Growth team for lifecycle, a bundle story to move terminal-only merchants to more products, and an accountant channel.

The site has not caught up: no city pages for the towns being staffed, no accountant page, a pricing title that promises flat rates the page does not have, a referral programme hidden in legal terms, and a heavy homepage.

This playbook adds city pages, clearer pricing, an accountant offer and fast local routing first, then bundle journeys, onboarding fixes, sales briefings, ISC density and matched-town tests.

Growth Score

7/10

Biggest Opportunity

Make every hyperlocal flight land on a local page with local proof and a local salesperson, and measure each town, so the density strategy can scale city by city.

Biggest Risk

SumUp, Square and PayPal Point of Sale compete on simple, visible pricing and self-serve sign-up, and a sales-led model with custom rates can lose merchants who want a number before a conversation.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    City pages for the hyperlocal flights, starting with the Midlands and South East towns Teya is staffing now

    Build the Birmingham page with two local merchant stories.

    High impact First result in 1 month
  2. 2

    Make the pricing page keep its promise: show a rate range by sector, then the statement check

    Change the pricing page title to match the page.

    High impact First result in 1 month
  3. 3

    Open the accountant channel with a "Teya for accountants" page and a client referral reward

    Interview five accountants who already have Teya clients.

    High impact First result in 1 quarter

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 12Fill-ins · 3Reconsider · 4
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Teya's paid media plan is "multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", and this month it is hiring business development managers and reps in Birmingham, Leicester, Stoke-on-Trent, Chichester and Brighton. But teya.com has no city or regional pages at all: a billboard, radio spot or flyer in Leicester can only send people to the national homepage. Hungary already runs local merchant story pages ("Válaszd a helyit"); the UK has nothing similar.

    High impactMedium effort First result in 1 month Head of Performance Marketing

    First action

    Build the Birmingham page with two local merchant stories.

    How to measure it

    Qualified leads from city pages

    Now
    –
    Target
    +40% vs non-flight towns
    By
    90 days

    Steps

    1. 1

      Pick launch cities

      Towns with new BDM and BDR hires first.

      Head of Performance Marketing 1 day

    2. 2

      Find local stories

      Two or three merchants per city, with permission.

      Business Development Manager - Midlands 1 week

    3. 3

      Build a city template

      Story, local team, booking link, QR destination.

      Marketing Engineers & Martech lead 1 week

    4. 4

      Publish five cities

      Birmingham, Leicester, Stoke-on-Trent, Brighton, Chichester.

      Head of Creative 1 week

    5. 5

      Tag every flight

      City URL and QR code on each outdoor, print and radio asset.

      Head of Performance Marketing ongoing

    6. 6

      Route leads

      City leads go to that area's BDM within the hour.

      Go to Market Systems Admin (HubSpot) 2 days

    7. 7

      Compare towns

      Leads and CAC in flight towns vs matched towns without one.

      Product Manager, GTM Platform monthly

    First result
    1 month
    Cost
    Staff time plus local photography
    Owner
    Head of Performance Marketing

    Smallest test

    Publish one city page and point a single local flight at it.

    Why it works

    Build one page per launch city: a headline about that town's high street, two or three local merchant stories, the local team (with a direct booking link to the area's BDM), local proof such as how many local businesses already use Teya, and a QR code destination for outdoor and print. Give every flight its own city URL and measure leads per city against towns without a flight.

    Local proof and a local person make a card-machine switch feel safe, and a city URL lets the team measure whether paired media and field sales really lower CAC, which is the claim the strategy rests on.

    Ready to use

    ChecklistCity page launch list

    [ ] City headline and local high-street photo
    [ ] 2-3 local merchant stories with consent
    [ ] Local BDM name, photo and booking link
    [ ] Local proof (businesses using Teya nearby)
    [ ] QR destination with UTM per channel
    [ ] Lead routing to the area BDM
    [ ] Matched control town for measurement

    Risks and how to handle them

    • Thin pages look templated

      Only publish a city once it has real local stories.

    • Merchants change their minds about being featured

      Get written consent and review each page yearly.

    Evidence

    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
    • HiringUK field sales hiring posted in October 2026: Business Development Managers and Representatives in Birmingham, Leicester and Stoke-on-Trent (Midlands) and London, Chichester and Brighton and Hove (South East), who find merchants "through outreach, networking, referrals and face to face meetings"; Payment Consultants in Southampton and Canterbury; self-employed Field Sales Consultants in Bath, Salisbury, Dorchester, Gloucester, Dundee, Falkirk, Kirkcaldy and London; and a London Sales Development Representative who books "Key Account Managers" with "merchants with complex needs".Source
    • Your websiteSitemap (checked October 22, 2026): the UK English sitemap has 262 URLs, about 170 of them blog posts. There are no city or regional pages and no page for accountants or bookkeepers. Hungary runs a "Válaszd a helyit" (choose local) campaign with local merchant story pages under /fizeteselfogadas, and Czechia has merchant pages under /platby-pro-vase-podnikani. The paid landing pages /ppc/quiz-funnel and /ppc/personalised-offer ("Your personalised Teya offer is ready") are listed in the sitemap without a noindex tag, while /ppc/quiz-funnel-b is set to noindex.Source
    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
  • 02

    The pricing page title promises "Simple Flat Rates, No Hidden Fees", but the page says "No standard price list" and asks merchants to share a statement with sales. SumUp leads with "No contracts, no hidden fees" and visible prices, so the visitor who wanted a number leaves without one.

    High impactLow effort First result in 1 month Senior Pricing Analyst

    First action

    Change the pricing page title to match the page.

    How to measure it

    Pricing-page lead conversion

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Fix the title

      Match "rates built around your business".

      Marketing Engineers & Martech lead 1 hour

    2. 2

      Set ranges

      Indicative ranges by sector and volume.

      Senior Pricing Analyst 1 week

    3. 3

      Build the estimator

      Three inputs, one range.

      Marketing Engineers & Martech lead 1 week

    4. 4

      Add statement upload

      Secure upload with consent.

      Marketing Engineers & Martech lead 1 week

    5. 5

      Compliance review

      Wording of indicative rates.

      Compliance 3 days

    6. 6

      Route and measure

      Uploads to sales; A/B test.

      Go to Market Systems Admin (HubSpot) 3 weeks

    First result
    1 month
    Cost
    Development time
    Owner
    Senior Pricing Analyst

    Smallest test

    Fix the title this week and add a static sector table.

    Why it works

    Fix the title and description so they match the page. Add a short estimator: sector, monthly card takings and average sale give an indicative rate range, then offer an instant upload of a recent statement for an exact quote, with the result emailed and routed to sales.

    A range answers the first question without giving up custom pricing, and the statement upload becomes a qualified lead instead of a vague "talk to sales".

    Risks and how to handle them

    • Ranges anchor too low

      Show the range with the factors that move it.

    Evidence

    • Your websitePricing page: the title reads "Teya Pricing — Simple Flat Rates, No Hidden Fees | UK", but the page says "We look at your volume, sector and average transaction, then quote a rate that fits. No standard price list." The only next step is "share a recent statement" with sales; the page also lists Cash Advance "up to £500,000" and "200+ ePOS integrations".Source
    • Competitor researchRivals' own homepages: SumUp, "Join 4 million businesses. No contracts, no hidden fees."; Square, "Perfectly Straightforward Tools for Your Business"; Zettle is now "PayPal Point of Sale". Teya's own blog already has "teya-vs-square-uk" and "teya-vs-sumup-comparison" posts.Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
  • 03

    Teya's marketing plan names "the accountant channel" and the product marketing lead will help build it, and the Business Account already syncs with Xero and QuickBooks. But teya.com has no page for accountants or bookkeepers; the partner page is for software companies and the ISC page for salespeople.

    High impactMedium effort First result in 1 quarter Head of Product Marketing

    First action

    Interview five accountants who already have Teya clients.

    How to measure it

    Accountant-referred merchants

    Now
    –
    Target
    300 a quarter
    By
    2 quarters

    Steps

    1. 1

      Interview practices

      Five with Teya clients.

      Head of Product Marketing 2 weeks

    2. 2

      Design the offer

      Referral reward and practice benefits.

      Senior Pricing Analyst 2 weeks

    3. 3

      Build the page

      Benefits, reward, form.

      Marketing Engineers & Martech lead 1 week

    4. 4

      Recruit 30 practices

      Through local BDMs.

      Business Development Manager - Midlands 1 quarter

    5. 5

      Train practices

      Short onboarding session.

      Head of Product Marketing monthly

    6. 6

      Measure

      Referrals and activation by practice.

      Product Manager, GTM Platform monthly

    First result
    1 quarter
    Cost
    Referral rewards
    Owner
    Head of Product Marketing

    Smallest test

    Sign three practices and track their referrals.

    Why it works

    Publish a page for accountants: what the Business Account and Xero/QuickBooks sync save at month end, a client referral reward based on the existing ISC bounty model, a practice dashboard of referred clients, and a sign-up form. Recruit the first 30 practices through local BDMs.

    Accountants advise many small businesses and are trusted on money decisions, so one practice can bring many merchants.

    Risks and how to handle them

    • Professional rules on referral fees

      Check disclosure rules with each accounting body.

    Evidence

    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source
    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websitePartner page "Integrate and power up your business" is for ISV and ePOS software partners ("Build new revenue streams for your SaaS business"); the ISC page recruits salespeople. The merchant referral programme exists only as legal terms: eligibility requires "an email from the Teya team containing your unique referral link", and both sides get a £50 prepaid card once the new merchant transacts £500 in its first month. The footer shows "4.3 on Trustpilot".Source
    • HiringIndependent Sales Consultant posts (October 2026): "Up-front payments up to £550 per sale", "Residual income up to 40% share", "a community of 350+ ISCs". The ISC page says the "Top ISC earned £196k in residuals alone in 2025", with bounties of "£350-£3,300 per sale".Source
  • 04

    The paid landing pages /ppc/quiz-funnel and /ppc/personalised-offer ("Your personalised Teya offer is ready") are listed in the sitemap and can be indexed, while the B variant is set to noindex. An organic visitor can land on a page that promises a personalised offer they never asked for, and paid test results mix with organic visits.

    Medium impactLow effort First result in 1 week Marketing Engineers & Martech…

    First action

    Add noindex to the two indexable /ppc pages.

    How to measure it

    Indexed PPC pages

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Add noindex

      All /ppc pages.

      Marketing Engineers & Martech lead 1 hour

    2. 2

      Update sitemap

      Exclude /ppc.

      Marketing Engineers & Martech lead 1 hour

    3. 3

      Check Search Console

      Remove indexed URLs.

      Marketing Engineers & Martech lead 1 day

    4. 4

      Set a rule

      Noindex by default for new PPC pages.

      Marketing Engineers & Martech lead 1 day

    5. 5

      Audit other markets

      Same check on local sitemaps.

      Marketing Engineers & Martech lead 1 day

    6. 6

      Re-check tests

      Separate organic from paid in reports.

      Head of Performance Marketing 1 week

    First result
    1 week
    Cost
    $0
    Owner
    Marketing Engineers & Martech lead

    Smallest test

    Fix the two pages today.

    Why it works

    Add noindex to all /ppc pages, remove them from the sitemap, and keep PPC variants on a pattern the martech team controls. Check Search Console for any /ppc URLs already indexed.

    Clean separation keeps the performance team's tests honest and avoids confusing searchers.

    Risks and how to handle them

    • Some organic traffic drops

      It was not meant for these pages.

    Evidence

    • Your websiteSitemap (checked October 22, 2026): the UK English sitemap has 262 URLs, about 170 of them blog posts. There are no city or regional pages and no page for accountants or bookkeepers. Hungary runs a "Válaszd a helyit" (choose local) campaign with local merchant story pages under /fizeteselfogadas, and Czechia has merchant pages under /platby-pro-vase-podnikani. The paid landing pages /ppc/quiz-funnel and /ppc/personalised-offer ("Your personalised Teya offer is ready") are listed in the sitemap without a noindex tag, while /ppc/quiz-funnel-b is set to noindex.Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
  • 05

    Real visitors pass Core Web Vitals, but field load time is 22% slower than before, and Google's mobile lab test shows a 14.3 MB homepage with 131 requests and a 30.7-second main image on a slow connection. Meta and TikTok traffic often arrives in in-app browsers on mobile data, where that weight matters most.

    Medium impactMedium effort First result in 2 weeks Marketing Engineers & Martech…

    First action

    Set cache lifetimes for static files.

    How to measure it

    Homepage download size

    Now
    –
    Target
    under 4 MB
    By
    30 days

    Steps

    1. 1

      Fix caching

      Long cache headers.

      Marketing Engineers & Martech lead 1 day

    2. 2

      Optimize images

      Modern formats and sizes.

      Marketing Engineers & Martech lead 3 days

    3. 3

      Lazy-load

      Below-the-fold animations.

      Marketing Engineers & Martech lead 3 days

    4. 4

      Simplify counters

      Fewer page elements.

      Marketing Engineers & Martech lead 2 days

    5. 5

      Re-test

      Lab and field.

      Marketing Engineers & Martech lead 1 week

    6. 6

      Compare

      Bounce rate from paid social.

      Head of Performance Marketing monthly

    First result
    2 weeks
    Cost
    Development time
    Owner
    Marketing Engineers & Martech lead

    Smallest test

    Fix caching and images first.

    Why it works

    Compress and resize images (2.7 MB of savings), set long cache lifetimes on static files, lazy-load the animated dashboards below the fold and simplify the counting animations. Test paid landing pages the same way.

    Faster first screens keep more paid clicks, and the work is mostly configuration.

    Risks and how to handle them

    • Design loses polish

      Keep the first screen and simplify only what is below it.

    Evidence

    • Google PageSpeedMobile lab test of the homepage: performance score 31, Largest Contentful Paint 30.7 seconds, 14.3 MB downloaded in 131 requests, 5,343 page elements; Google estimates 2.7 MB of image savings and 11 MB from cache lifetimes. Real visitors still pass Core Web Vitals (75th-percentile LCP 2.2 seconds, INP 164 ms), but field LCP is 22% slower than the previous period.Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
  • 06

    The Head of Performance Marketing owns the lead-qualification engine that connects marketing to sales, and Teya is adding field and inside sales across the Midlands and South East. Small business owners who fill a form compare several providers that day.

    High impactLow effort First result in 1 month Go to Market Systems Admin

    First action

    Measure today's time from form to first call.

    How to measure it

    Web lead to meeting

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Measure speed

      Current time to first touch.

      Go to Market Systems Admin (HubSpot) 1 day

    2. 2

      Set routing

      Postcode to territory.

      Go to Market Systems Admin (HubSpot) 1 week

    3. 3

      Show context

      Quiz answers on the record.

      Go to Market Systems Admin (HubSpot) 2 days

    4. 4

      Add text follow-up

      For missed calls.

      Go to Market Systems Admin (HubSpot) 2 days

    5. 5

      Coach

      Weekly call reviews.

      Sales manager, UK weekly

    6. 6

      Report

      Conversion by speed band.

      Product Manager, GTM Platform weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Go to Market Systems Admin (HubSpot)

    Smallest test

    Route one city's leads for two weeks.

    Why it works

    Route each web lead by postcode to the local BDM or the inside sales queue, with a five-minute call target, a text if unanswered, and the lead's quiz answers shown in HubSpot. Report speed and conversion by channel.

    Speed to first contact is one of the biggest drivers of SMB conversion, and a local salesperson can visit the same week.

    Risks and how to handle them

    • Territories uneven

      Overflow to inside sales after ten minutes.

    Evidence

    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
    • HiringUK field sales hiring posted in October 2026: Business Development Managers and Representatives in Birmingham, Leicester and Stoke-on-Trent (Midlands) and London, Chichester and Brighton and Hove (South East), who find merchants "through outreach, networking, referrals and face to face meetings"; Payment Consultants in Southampton and Canterbury; self-employed Field Sales Consultants in Bath, Salisbury, Dorchester, Gloucester, Dundee, Falkirk, Kirkcaldy and London; and a London Sales Development Representative who books "Key Account Managers" with "merchants with complex needs".Source
    • HiringProduct Manager, GTM Platform: "We operate across nine countries and five sales channels — and until now, each has run with its own tools and playbooks. That ends here." The channels are Inside Sales, Field Sales, ISC and Partnerships (plus self-serve), on "a common data, scoring, and attribution layer". The Go to Market Systems Admin (HubSpot) post: when HubSpot "breaks quietly in the background, deals stall, data drifts".Source

This quarter 8

The core plays for the next three months.

  • 07

    The product marketing lead is asked to lead "the bundle story that turns terminal-only customers into multi-product customers". Teya sells payments, the Business Account (0.5% cashback, Pay Bills, Xero and QuickBooks sync), funding and savings, and its new Owned Growth team runs Braze across 9 markets.

    High impactMedium effort First result in 1 quarter Head of Product Marketing

    First action

    Find the share of merchants using payments only.

    How to measure it

    Merchants with two or more products

    Now
    –
    Target
    +10 points
    By
    2 quarters

    Steps

    1. 1

      Size the base

      Terminal-only by market.

      Analytics 1 week

    2. 2

      Pick triggers

      Three moments of need.

      Head of Owned Growth 2 weeks

    3. 3

      Write journeys

      Localized in Lokalise.

      Head of Owned Growth 1 month

    4. 4

      Launch in the UK

      Then two more markets.

      Head of Owned Growth 1 month

    5. 5

      Brief sales

      Same story in calls.

      Head of Product Marketing 2 weeks

    6. 6

      Measure

      Attach and retention.

      Analytics monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Product Marketing

    Smallest test

    Run one journey for one UK cohort.

    Why it works

    Build a Braze journey triggered by the merchant's own data: show the next-day settlement into the Business Account, then Pay Bills after the first invoice, then accounting sync. Measure attach rate by cohort and market.

    Merchants who use more than one product stay longer, and a journey based on their own activity feels useful rather than salesy.

    Risks and how to handle them

    • Regulated product wording

      Compliance sign-off on each message.

    Evidence

    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source
    • HiringLifecycle Marketing Intern (posted October 14, 2026): joins Owned Growth, "a newly formed team inside Teya's Product function that covers CRM, lifecycle, website, and sales communications across 9 European markets", using Braze, Snowflake, Amplitude and Lokalise, to build "lifecycle programmes that turn new Teya merchants into long-term members".Source
    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
  • 08

    The onboarding product manager post uses "first-pass approvals are stuck at 70%" and "merchants keep dropping off at the app-login step" as the kind of problem to fix. Every rejection delays the first transaction and the salesperson's bounty.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    List the top five reasons applications are returned.

    How to measure it

    First-pass approvals

    Now
    –
    Target
    85%
    By
    2 quarters

    Steps

    1. 1

      Find reasons

      Top five returns.

      Product Manager, Customer Onboarding 1 week

    2. 2

      Build checklist

      In the sales app.

      Product Manager, Customer Onboarding 1 month

    3. 3

      Add photo checks

      Before submission.

      Product Manager, Customer Onboarding 1 month

    4. 4

      Fix login step

      Guide and reminders.

      Head of Owned Growth 2 weeks

    5. 5

      Train sales

      Field and ISC.

      Sales trainer 2 weeks

    6. 6

      Measure

      Approvals and activation time.

      Product Manager, Customer Onboarding weekly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Manager, Customer Onboarding

    Smallest test

    Pilot the checklist with one sales team.

    Why it works

    Give salespeople and self-serve applicants a checklist and photo checks before submission (ID, proof of address, business documents), pre-fill from public registers where allowed, and send an app-login guide with the welcome email. Track approvals by channel.

    Fewer rejections mean faster activation, happier merchants and fewer manual escalations.

    Risks and how to handle them

    • Extra steps slow signing

      Keep the checklist under two minutes.

    Evidence

    • HiringProduct Manager, Customer Onboarding: owns the journey "that turns a signed merchant into an active member", with example problems "first-pass approvals are stuck at 70%" and "merchants keep dropping off at the app-login step"; metrics are first-pass approval rate, activation and time to activate.Source
    • HiringIndependent Sales Consultant posts (October 2026): "Up-front payments up to £550 per sale", "Residual income up to 40% share", "a community of 350+ ISCs". The ISC page says the "Top ISC earned £196k in residuals alone in 2025", with bounties of "£350-£3,300 per sale".Source
    • HiringProduct Manager, GTM Platform: "We operate across nine countries and five sales channels — and until now, each has run with its own tools and playbooks. That ends here." The channels are Inside Sales, Field Sales, ISC and Partnerships (plus self-serve), on "a common data, scoring, and attribution layer". The Go to Market Systems Admin (HubSpot) post: when HubSpot "breaks quietly in the background, deals stall, data drifts".Source
  • 09

    Product marketing is asked to "equip sales with agent-generated merchant-specific briefings", and new BDMs "don't need a sales track record". A new rep walking into a café needs to know its opening hours, reviews, likely card volume and which ePOS it uses.

    High impactMedium effort First result in 1 quarter Head of Product Marketing

    First action

    Write ten briefings by hand for one territory.

    How to measure it

    Briefed visit conversion

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define the brief

      Fields that matter.

      Head of Product Marketing 1 week

    2. 2

      Build the agent

      Public sources only.

      Marketing Engineers & Martech lead 1 month

    3. 3

      Attach in HubSpot

      On each target record.

      Go to Market Systems Admin (HubSpot) 2 weeks

    4. 4

      Pilot

      One Midlands team.

      Business Development Manager - Midlands 1 month

    5. 5

      Collect feedback

      From reps weekly.

      Head of Product Marketing weekly

    6. 6

      Measure

      Conversion vs unbriefed visits.

      Product Manager, GTM Platform monthly

    First result
    1 quarter
    Cost
    Development time
    Owner
    Head of Product Marketing

    Smallest test

    Hand-write ten briefs and compare.

    Why it works

    Generate a one-page briefing per target merchant from public sources (opening hours, review themes, menu prices, visible ePOS), with the best opening line and the likely Teya bundle. Attach it to the HubSpot record before each visit.

    Prepared reps win more first meetings, and the briefings help new hires sell sooner.

    Risks and how to handle them

    • Wrong details embarrass reps

      Show sources and dates on each brief.

    Evidence

    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source
    • HiringUK field sales hiring posted in October 2026: Business Development Managers and Representatives in Birmingham, Leicester and Stoke-on-Trent (Midlands) and London, Chichester and Brighton and Hove (South East), who find merchants "through outreach, networking, referrals and face to face meetings"; Payment Consultants in Southampton and Canterbury; self-employed Field Sales Consultants in Bath, Salisbury, Dorchester, Gloucester, Dundee, Falkirk, Kirkcaldy and London; and a London Sales Development Representative who books "Key Account Managers" with "merchants with complex needs".Source
    • HiringProduct Manager, GTM Platform: "We operate across nine countries and five sales channels — and until now, each has run with its own tools and playbooks. That ends here." The channels are Inside Sales, Field Sales, ISC and Partnerships (plus self-serve), on "a common data, scoring, and attribution layer". The Go to Market Systems Admin (HubSpot) post: when HubSpot "breaks quietly in the background, deals stall, data drifts".Source
  • 10

    Teya pays ISCs up to £550 up front and up to 40% residuals, has 350+ of them, and says its top ISC earned £196k in residuals in 2025. Each media flight creates local awareness that a local ISC can convert, but ISC recruiting is posted town by town without a link to the flights.

    High impactMedium effort First result in 1 quarter ISC programme manager

    First action

    Map current ISCs against planned flight cities.

    How to measure it

    ISC sales per flight town

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Map coverage

      ISCs by town.

      ISC programme manager 1 week

    2. 2

      Recruit

      Two or three per flight town.

      ISC programme manager 1 month

    3. 3

      Share assets

      City pages and creative.

      Head of Creative 2 weeks

    4. 4

      Share leads

      Rules for flight leads.

      Go to Market Systems Admin (HubSpot) 2 weeks

    5. 5

      Support

      Local sales manager.

      Sales manager, UK ongoing

    6. 6

      Measure

      Sales by town.

      Product Manager, GTM Platform monthly

    First result
    1 quarter
    Cost
    Bounties and residuals
    Owner
    ISC programme manager

    Smallest test

    Recruit ISCs for one flight town.

    Why it works

    Before each city flight, recruit two or three experienced ISCs there, give them the city page and campaign assets, and share flight-generated leads they can follow up. Track ISC sales in flight towns against others.

    Self-employed sellers cost nothing until they sell, and campaign air cover makes their door-knocking easier.

    Risks and how to handle them

    • Channel conflict with BDMs

      Clear lead-ownership rules.

    Evidence

    • HiringIndependent Sales Consultant posts (October 2026): "Up-front payments up to £550 per sale", "Residual income up to 40% share", "a community of 350+ ISCs". The ISC page says the "Top ISC earned £196k in residuals alone in 2025", with bounties of "£350-£3,300 per sale".Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
    • HiringUK field sales hiring posted in October 2026: Business Development Managers and Representatives in Birmingham, Leicester and Stoke-on-Trent (Midlands) and London, Chichester and Brighton and Hove (South East), who find merchants "through outreach, networking, referrals and face to face meetings"; Payment Consultants in Southampton and Canterbury; self-employed Field Sales Consultants in Bath, Salisbury, Dorchester, Gloucester, Dundee, Falkirk, Kirkcaldy and London; and a London Sales Development Representative who books "Key Account Managers" with "merchants with complex needs".Source
  • 11

    Teya's Creative & Content team owns "the discoverability play across Google, AI assistants and generative search". Teya has blog posts on Teya vs Square and Teya vs SumUp, but no comparison pages in the main site and no structured answers to the questions merchants ask assistants (settlement times, contract length, fees).

    High impactMedium effort First result in 2 quarters Head of Creative

    First action

    Ask five assistants "best card machine for a café in the UK" and log the answers.

    How to measure it

    Mentions in 20 test prompts

    Now
    –
    Target
    10 of 20
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Twenty prompts per market.

      Head of Creative 1 week

    2. 2

      Write pages

      Fair, dated comparisons.

      Head of Creative 1 month

    3. 3

      Facts page

      Settlement, contracts, set-up, support.

      Head of Creative 2 weeks

    4. 4

      Legal review

      Claims about rivals.

      Legal 1 week

    5. 5

      Localize

      Through Lokalise.

      Head of Owned Growth 1 month

    6. 6

      Monitor

      Monthly prompt checks.

      Head of Creative monthly

    First result
    2 quarters
    Cost
    Writing time
    Owner
    Head of Creative

    Smallest test

    Publish the SumUp comparison first.

    Why it works

    Build comparison pages for SumUp, Square, PayPal Point of Sale and the main bank providers, plus a facts page with clear answers on settlement, contracts, set-up time and support hours. Localize them for each market and check what assistants say each month.

    Merchants increasingly ask assistants which card machine to choose, and clear facts on Teya's site are what those answers cite.

    Risks and how to handle them

    • Pricing comparisons go stale

      Date each page and review quarterly.

    Evidence

    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Competitor researchRivals' own homepages: SumUp, "Join 4 million businesses. No contracts, no hidden fees."; Square, "Perfectly Straightforward Tools for Your Business"; Zettle is now "PayPal Point of Sale". Teya's own blog already has "teya-vs-square-uk" and "teya-vs-sumup-comparison" posts.Source
    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websitePricing page: the title reads "Teya Pricing — Simple Flat Rates, No Hidden Fees | UK", but the page says "We look at your volume, sector and average transaction, then quote a rate that fits. No standard price list." The only next step is "share a recent statement" with sales; the page also lists Cash Advance "up to £500,000" and "200+ ePOS integrations".Source
  • 12

    Teya's referral programme pays £50 to both sides when the referred business transacts £500 in its first month, but merchants can only join if they receive "an email from the Teya team containing your unique referral link", and the terms sit in the legal section. Channels & Execution owns referrals.

    High impactLow effort First result in 1 quarter Head of Owned Growth

    First action

    Add the referral link to the app's home screen for one market.

    How to measure it

    Completed referrals a month

    Now
    –
    Target
    3x
    By
    2 quarters

    Steps

    1. 1

      Add to app

      Home screen card.

      Head of Owned Growth 1 month

    2. 2

      Add to Portal

      Same link.

      Head of Owned Growth 2 weeks

    3. 3

      Set prompts

      After good moments.

      Head of Owned Growth 2 weeks

    4. 4

      Test rewards

      Flight cities vs others.

      Senior Pricing Analyst 1 quarter

    5. 5

      Pay on time

      Monthly payouts.

      Finance ongoing

    6. 6

      Measure

      Referrals and quality.

      Analytics monthly

    First result
    1 quarter
    Cost
    Referral rewards
    Owner
    Head of Owned Growth

    Smallest test

    Email all UK merchants their link once.

    Why it works

    Show every merchant their referral link in the Teya app and Portal, prompt after good moments (first instant settlement, a strong sales week), and test a higher reward in hyperlocal flight cities where word of mouth travels fastest.

    Local business owners talk to each other, and a visible link turns that into tracked referrals.

    Risks and how to handle them

    • Low-quality referrals

      Keep the £500 first-month rule.

    Evidence

    • Your websitePartner page "Integrate and power up your business" is for ISV and ePOS software partners ("Build new revenue streams for your SaaS business"); the ISC page recruits salespeople. The merchant referral programme exists only as legal terms: eligibility requires "an email from the Teya team containing your unique referral link", and both sides get a £50 prepaid card once the new merchant transacts £500 in its first month. The footer shows "4.3 on Trustpilot".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
  • 13

    Teya is hiring a Storyous Partnerships & Integrations Manager to own the integration portfolio and find partners that help Storyous "reach more relevant customers". Delivery platforms, accounting tools and hospitality suppliers already talk to the same restaurants.

    Medium impactMedium effort First result in 2 quarters Storyous Partnerships & Integ…

    First action

    List partners by number of shared venues.

    How to measure it

    Partner-sourced customers

    Now
    –
    Target
    25% of new
    By
    2 quarters

    Steps

    1. 1

      Rank partners

      Shared venues.

      Storyous Partnerships & Integrations Manager 2 weeks

    2. 2

      Agree terms

      Three partners.

      Storyous Partnerships & Integrations Manager 1 month

    3. 3

      Build page

      Czech integrations page.

      Marketing Engineers & Martech lead 2 weeks

    4. 4

      Co-market

      Joint offers.

      Storyous Partnerships & Integrations Manager 1 quarter

    5. 5

      Train sales

      Partner leads.

      Sales manager, Czechia 2 weeks

    6. 6

      Measure

      Leads by partner.

      Storyous Partnerships & Integrations Manager monthly

    First result
    2 quarters
    Cost
    Referral fees
    Owner
    Storyous Partnerships & Integrations Manager

    Smallest test

    Sign one partner.

    Why it works

    Pick three integration partners with large restaurant bases, agree co-marketing (joint offers, listings in their app stores, referral fees), and publish an integrations page in Czech with each partner.

    Partners who already serve the same venues bring warm introductions and stronger product fit.

    Risks and how to handle them

    • Integrations need support

      Set support ownership in each agreement.

    Evidence

    • HiringPartnership hiring: a Storyous Partnerships & Integrations Manager in Prague (posted August 20, 2026) to own Storyous's integration portfolio and find partners "who will help Storyous reach more relevant customers"; a Partnership Associate in Zagreb (September 28) to support partner and ISC programmes; Field Sales Specialists in Milan and Monza.Source
    • Your websiteSitemap (checked October 22, 2026): the UK English sitemap has 262 URLs, about 170 of them blog posts. There are no city or regional pages and no page for accountants or bookkeepers. Hungary runs a "Válaszd a helyit" (choose local) campaign with local merchant story pages under /fizeteselfogadas, and Czechia has merchant pages under /platby-pro-vase-podnikani. The paid landing pages /ppc/quiz-funnel and /ppc/personalised-offer ("Your personalised Teya offer is ready") are listed in the sitemap without a noindex tag, while /ppc/quiz-funnel-b is set to noindex.Source
  • 14

    Teya's strategy says "paired media + sales density is how SMB CAC is broken at scale", and the GTM platform is getting one scoring and attribution layer across nine countries and five channels. The claim needs a clean test to steer spend.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    Pick matched towns for the next flight.

    How to measure it

    CAC vs sales-only towns

    Now
    –
    Target
    -25%
    By
    2 quarters

    Steps

    1. 1

      Pick towns

      Matched on size and venues.

      Product Manager, GTM Platform 1 week

    2. 2

      Set tracking

      City URLs and lead source.

      Marketing Engineers & Martech lead 2 weeks

    3. 3

      Run flights

      As planned.

      Head of Performance Marketing 1 quarter

    4. 4

      Analyze

      CAC and activity.

      Analytics 1 month

    5. 5

      Update rules

      Market allocation.

      VP of Marketing and Pricing 2 weeks

    6. 6

      Repeat

      Each flight.

      Product Manager, GTM Platform quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Product Manager, GTM Platform

    Smallest test

    Run one matched pair.

    Why it works

    For each flight, choose matched towns: one with media and sales, one with sales only, one with neither. Compare new merchants, CAC and 90-day activity, and feed results into the market allocation rules.

    A controlled test shows where to buy growth, which is Value Strategy & Pricing's job.

    Risks and how to handle them

    • Small samples

      Pool results across flights.

    Evidence

    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
    • HiringProduct Manager, GTM Platform: "We operate across nine countries and five sales channels — and until now, each has run with its own tools and playbooks. That ends here." The channels are Inside Sales, Field Sales, ISC and Partnerships (plus self-serve), on "a common data, scoring, and attribution layer". The Go to Market Systems Admin (HubSpot) post: when HubSpot "breaks quietly in the background, deals stall, data drifts".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source

Big bets 4

Larger plays that can change the trajectory.

  • 15

    Teya processes payments for around 80,000 local businesses in 9 markets, more than 30,000 in the UK. No one else has a timely view of independent cafés, salons and shops by town.

    High impactHigh effort First result in 3 quarters Head of Product Marketing

    First action

    Agree the index metrics and privacy rules.

    How to measure it

    Local press stories

    Now
    –
    Target
    20 a quarter
    By
    3 quarters

    Steps

    1. 1

      Define metrics

      Five measures.

      Head of Product Marketing 2 weeks

    2. 2

      Privacy review

      Aggregation thresholds.

      Legal 1 month

    3. 3

      Build pipeline

      From Snowflake.

      Marketing Engineers & Martech lead 1 month

    4. 4

      Publish

      Monthly index.

      Head of Product Marketing monthly

    5. 5

      City editions

      With flights.

      Head of Creative ongoing

    6. 6

      Pitch press

      Local and trade.

      PR lead monthly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Head of Product Marketing

    Smallest test

    Publish one UK chart.

    Why it works

    Publish a monthly anonymized index: spending by sector and town, busiest days, tipping, contactless share. Release city editions with each hyperlocal flight for local press.

    Local press coverage and data that business owners discuss give each flight earned media, and the data supports Teya AI.

    Risks and how to handle them

    • Data privacy

      Only publish large groups.

    Evidence

    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Your websitePress release (August 10, 2026): Teya was selected for the FCA's Scale-up Unit; it "serves over 75,000 local businesses across nine European markets, including more than 30,000 in the UK, and employs c.1,500 people".Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
  • 16

    The Business Account syncs with Xero and QuickBooks, and the accountant channel is part of the marketing plan. Accountants and their clients browse those app stores for connected tools.

    High impactHigh effort First result in 3 quarters VP of Marketing and Pricing

    First action

    Check listing requirements for both stores.

    How to measure it

    Listing sign-ups

    Now
    –
    Target
    200 a month
    By
    3 quarters

    Steps

    1. 1

      Check requirements

      Both stores.

      Partnerships lead 2 weeks

    2. 2

      Build listings

      Copy and screenshots.

      Head of Product Marketing 1 month

    3. 3

      Collect reviews

      Merchants and accountants.

      Head of Owned Growth 1 quarter

    4. 4

      Partner tiers

      For practices.

      Head of Product Marketing 1 quarter

    5. 5

      Promote

      Accountant newsletters.

      Head of Creative ongoing

    6. 6

      Measure

      Sign-ups by listing.

      Analytics monthly

    First result
    3 quarters
    Cost
    Partnership fees
    Owner
    VP of Marketing and Pricing

    Smallest test

    Submit one listing.

    Why it works

    Publish listings in both app stores, with reviews from merchants, an accountant view and a practice partner programme. Track sign-ups from each listing.

    The app stores are a steady source of business owners already looking for tools.

    Risks and how to handle them

    • Listing review takes time

      Start the process now.

    Evidence

    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source
  • 17

    Value Strategy & Pricing runs "Live LTV and NPV models" and decides "where growth is worth buying". Teya quotes custom rates and offers bounties, Cash Advance and cashback that each change a merchant's value.

    High impactHigh effort First result in 3 quarters Senior Pricing Analyst

    First action

    Model LTV by sector for the UK.

    How to measure it

    Months to payback

    Now
    –
    Target
    -20%
    By
    3 quarters

    Steps

    1. 1

      Model LTV

      By sector and market.

      Senior Pricing Analyst 1 month

    2. 2

      Design offers

      Three tiers.

      Senior Pricing Analyst 1 month

    3. 3

      Test

      Controlled cohorts.

      Senior Pricing Analyst 1 quarter

    4. 4

      Sales rules

      Discount guidelines.

      VP of Marketing and Pricing 1 month

    5. 5

      Roll out

      Market by market.

      VP of Marketing and Pricing 2 quarters

    6. 6

      Review

      Quarterly.

      Senior Pricing Analyst quarterly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Senior Pricing Analyst

    Smallest test

    Test one offer in one sector.

    Why it works

    Use the models to set acquisition offers by sector and market (for example a lower rate for merchants likely to take the Business Account), test them in controlled cohorts, and give sales a clear rule for when to discount.

    Discounts tied to expected lifetime value lift growth without giving away margin.

    Risks and how to handle them

    • Sales override rules

      Approval for out-of-band discounts.

    Evidence

    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source
    • Your websitePricing page: the title reads "Teya Pricing — Simple Flat Rates, No Hidden Fees | UK", but the page says "We look at your volume, sector and average transaction, then quote a rate that fits. No standard price list." The only next step is "share a recent statement" with sales; the page also lists Cash Advance "up to £500,000" and "200+ ePOS integrations".Source
    • HiringIndependent Sales Consultant posts (October 2026): "Up-front payments up to £550 per sale", "Residual income up to 40% share", "a community of 350+ ISCs". The ISC page says the "Top ISC earned £196k in residuals alone in 2025", with bounties of "£350-£3,300 per sale".Source
  • 18

    Teya AI already answers questions such as "How much should I charge for my lunch menu?", and the marketing plan lists "Teya Store · Free tools". Free tools are how many software brands win search and assistant traffic.

    High impactHigh effort First result in 4 quarters Chief Product Officer

    First action

    Pick three tools from the most common Teya AI questions.

    How to measure it

    Leads from free tools

    Now
    –
    Target
    1,000 a month
    By
    4 quarters

    Steps

    1. 1

      Pick tools

      From Teya AI questions.

      Teya AI product manager 2 weeks

    2. 2

      Build

      Three tools.

      Marketing Engineers & Martech lead 1 quarter

    3. 3

      Add AI

      Light version.

      Teya AI product manager 1 quarter

    4. 4

      Localize

      Nine markets.

      Head of Owned Growth 1 quarter

    5. 5

      Promote

      Search and social.

      Head of Creative ongoing

    6. 6

      Measure

      Use and leads.

      Analytics monthly

    First result
    4 quarters
    Cost
    Development time
    Owner
    Chief Product Officer

    Smallest test

    Launch the menu pricing tool.

    Why it works

    Launch free tools that need no account (menu pricing, tip and service charge calculator, card fee checker, staff rota helper), each with a light version of Teya AI and a path to the full app.

    Useful tools rank, get shared and bring business owners to Teya before they need a card machine.

    Risks and how to handle them

    • Tools without leads

      Offer a saved result by email.

    Evidence

    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websiteMarketing leadership page (2026): Teya has "~80,000 merchants" across "9 European markets" and aims for "1M Merchants by 2030", with "$1.1B+ raised". The marketing organisation is five teams of "~25 humans" and "~58 agents": Product Marketing & Insights; Value Strategy & Pricing ("Live LTV and NPV models, pricing strategy across markets"); Creative & Content ("The discoverability play across Google, AI assistants and generative search"); Channels & Execution ("Paid, lifecycle, referrals and the accountant channel"); and Marketing Engineers & Martech, which owns "the three growth surfaces (Comms Hub, Teya App, Teya.com)".Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 19

    The homepage shows Teya AI answering "Why were my sales down last week?", but only existing merchants can use it. Prospects see a picture, not the product.

    Medium impactMedium effort First result in 1 quarter Teya AI product manager

    First action

    List ten sample questions and answers.

    How to measure it

    Lead rate after the demo

    Now
    –
    Target
    5%
    By
    2 quarters

    Steps

    1. 1

      Build sample data

      A realistic café.

      Teya AI product manager 2 weeks

    2. 2

      Build the demo

      On the website.

      Marketing Engineers & Martech lead 1 month

    3. 3

      Limit scope

      Sample data only.

      Teya AI product manager 1 week

    4. 4

      Add the offer

      See your own numbers.

      Head of Product Marketing 1 week

    5. 5

      Promote

      In paid social.

      Head of Performance Marketing 1 month

    6. 6

      Measure

      Leads from demo users.

      Analytics monthly

    First result
    1 quarter
    Cost
    Development time
    Owner
    Teya AI product manager

    Smallest test

    Show five prospects the demo in person.

    Why it works

    Add a "try Teya AI" demo with a sample café's data, so visitors can ask questions and see answers, then offer to see their own numbers after switching.

    Trying the product is more persuasive than a screenshot, and few rivals offer an assistant for small merchants.

    Risks and how to handle them

    • Wrong answers

      Restrict to the sample data.

    Evidence

    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • Your websiteSummer 2026 release page: a new Teya app and Portal, the Teya Pro card machine, a new payment experience and Teya AI. Seasonal campaign pages exist at /summer and /summer-2026. The YouTube channel has 620 subscribers and 52 videos.Source
  • 20

    The homepage shows sales per store across several locations, and the London SDR books key account managers with "merchants with complex needs". There is no page for groups with several sites.

    Medium impactMedium effort First result in 1 quarter Key Account Manager

    First action

    List current merchants with three or more sites.

    How to measure it

    Key account meetings

    Now
    –
    Target
    40 a month
    By
    2 quarters

    Steps

    1. 1

      Find customers

      Three or more sites.

      Analytics 1 week

    2. 2

      Write stories

      Two groups.

      Head of Product Marketing 1 month

    3. 3

      Build page

      Multi-site features.

      Marketing Engineers & Martech lead 2 weeks

    4. 4

      SDR outreach

      Local chains.

      Sales Development Representative ongoing

    5. 5

      Meetings

      Key accounts.

      Key Account Manager ongoing

    6. 6

      Measure

      Pipeline.

      Product Manager, GTM Platform monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Key Account Manager

    Smallest test

    Publish the page and send it to 50 chains.

    Why it works

    Publish a multi-site page: one view of all locations, team access, funding across sites, and a key account manager contact. Use it in SDR outreach to local chains.

    Groups bring more volume per sale, and a dedicated page gives the key account team a front door.

    Risks and how to handle them

    • Product gaps for large groups

      Start with 3-10 site groups.

    Evidence

    • Your websiteHomepage: "75,000+ Businesses across Europe that switched, and stayed"; Teya Pro, "Our new flagship"; funds ready "about 5 seconds after the sale with Instant Settlements"; Business Account with "up to 0.5% cashback", Pay Bills and Xero and QuickBooks sync; Cash Advance and Flexi Loan with "Decision within 24 hours"; savings pots; Teya AI ("How much should I charge for my lunch menu?"); a sales-per-store view across locations; "Set up in as little as 48 hours with no long contracts and no setup fees".Source
    • HiringUK field sales hiring posted in October 2026: Business Development Managers and Representatives in Birmingham, Leicester and Stoke-on-Trent (Midlands) and London, Chichester and Brighton and Hove (South East), who find merchants "through outreach, networking, referrals and face to face meetings"; Payment Consultants in Southampton and Canterbury; self-employed Field Sales Consultants in Bath, Salisbury, Dorchester, Gloucester, Dundee, Falkirk, Kirkcaldy and London; and a London Sales Development Representative who books "Key Account Managers" with "merchants with complex needs".Source
  • 21

    Teya's pricing page says its card machines have "4G and Wi-Fi built in" and work "at the market stall", and the company already runs seasonal campaigns such as the summer release. Market traders, festive pop-ups and event stalls need a machine that works without Wi-Fi.

    Medium impactLow effort First result in 1 quarter Head of Creative

    First action

    List the ten largest markets in flight cities.

    How to measure it

    Market traders signed

    Now
    –
    Target
    500 a season
    By
    2 quarters

    Steps

    1. 1

      List markets

      Flight cities first.

      Head of Creative 1 week

    2. 2

      Build page

      For traders.

      Marketing Engineers & Martech lead 1 week

    3. 3

      Partner operators

      Market organizers.

      Partnerships lead 1 month

    4. 4

      Field days

      Sales at markets.

      Business Development Manager - Midlands seasonal

    5. 5

      Promote

      Local social.

      Head of Performance Marketing seasonal

    6. 6

      Measure

      Sign-ups per market.

      Analytics seasonal

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Head of Creative

    Smallest test

    Run one market day.

    Why it works

    Run a traders campaign before each market season: a page for stallholders, partnerships with market operators, and quick delivery promises. Use the hyperlocal teams at big markets.

    Traders are a cluster of businesses in one place, which suits Teya's density model.

    Risks and how to handle them

    • Short-term traders churn

      Offer flexible terms that suit them.

    Evidence

    • Your websitePricing page: the title reads "Teya Pricing — Simple Flat Rates, No Hidden Fees | UK", but the page says "We look at your volume, sector and average transaction, then quote a rate that fits. No standard price list." The only next step is "share a recent statement" with sales; the page also lists Cash Advance "up to £500,000" and "200+ ePOS integrations".Source
    • Your websiteSummer 2026 release page: a new Teya app and Portal, the Teya Pro card machine, a new payment experience and Teya AI. Seasonal campaign pages exist at /summer and /summer-2026. The YouTube channel has 620 subscribers and 52 videos.Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
  • 22

    Teya's YouTube channel has 620 subscribers and 52 videos, while the hyperlocal plan needs local faces for outdoor, social and radio. The city pages will collect local merchant stories anyway.

    Medium impactLow effort First result in 1 quarter Head of Creative

    First action

    Film the first Birmingham story.

    How to measure it

    Cost per lead on local creative

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Plan shoots

      With city pages.

      Head of Creative 1 week

    2. 2

      Film

      One day per city.

      Head of Creative monthly

    3. 3

      Edit

      Two lengths.

      Head of Creative monthly

    4. 4

      Run ads

      Local targeting.

      Head of Performance Marketing ongoing

    5. 5

      Share with sales

      BDMs and ISCs.

      Business Development Manager - Midlands ongoing

    6. 6

      Measure

      Cost per lead.

      Head of Performance Marketing monthly

    First result
    1 quarter
    Cost
    Production budget
    Owner
    Head of Creative

    Smallest test

    Film one story.

    Why it works

    Film each city story as a 30-second clip and a 2-minute version, use them in paid social and on the city pages, and give them to local BDMs and ISCs to share.

    Local faces are more persuasive than stock imagery, and one shoot feeds every channel.

    Risks and how to handle them

    • Merchants are camera-shy

      Offer photo stories as an option.

    Evidence

    • Your websiteSummer 2026 release page: a new Teya app and Portal, the Teya Pro card machine, a new payment experience and Teya AI. Seasonal campaign pages exist at /summer and /summer-2026. The YouTube channel has 620 subscribers and 52 videos.Source
    • HiringHead of Performance Marketing (London, open on Ashby): owns paid media on Meta, TikTok and Google across 9 markets and "the lead-qualification engine that connects marketing to sales"; runs "seasonal flights, multi-week density saturation in hospitality-dense cities, paired with field/inside sales saturation", with DOOH, programmatic, local radio, print, guerrilla and billboards per city, because "paired media + sales density is how SMB CAC is broken at scale".Source
    • Your websiteThe same page lists a Head of Product Marketing to "Lead the bundle story that turns terminal-only customers into multi-product customers, equip sales with agent-generated merchant-specific briefings, and partner with the accountant channel build", and a Head of Creative for "the hyperlocal campaigns that scale us city-by-city".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Teya did not commission, review or endorse it, and Programmable is not affiliated with Teya. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Teya runs its business.

Something wrong, or do you represent Teya? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    City pages, pricing clarity, the accountant page, PPC noindex, homepage weight and five-minute local routing; start local video.

  2. Days 31 to 6011 ideas

    Bundle journeys, onboarding checklist, merchant briefings, ISC density, comparison pages, in-app referrals, Storyous partners and matched-town tests; Teya AI demo, multi-site page and traders push.

  3. Days 61 to 904 ideas

    Commit to the big bets: the high street pulse report, app store listings, LTV-based offers and the free tools hub.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast, reliable card machines. The most cited problem: high card fees from previous providers.

  • Quick settlements
  • Slow access to money
  • In their words: “card machine”

Market

Competitive landscape

4 competitors compared: SumUp, Square, PayPal Point of Sale (Zettle) and High street banks.

  • Gap to exploit: Local proof and a named local salesperson
  • SumUp: Less local field presence
  • Square: Generic for very small local merchants

Hiring signals

Teya is building a city-by-city growth machine.

  • Head of Performance Marketing: Hyperlocal flights paired with field sales. Ideas 1, 5, 6, 14.
  • Business Development Manager - Midlands: Field sales density in new towns. Ideas 1, 6, 9.
  • Field Sales Consultant (Payments): Self-employed ISCs with bounties and residuals. Idea 10.

From the team that wrote this playbook

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