The new Director of Product-Led Growth owns "freemium conversion" for Dispatch. But the free tier says Upsun "may use content, inputs, outputs, and usage data from your Free usage to train AI models", and "Upgrading is permanent: a paid organization can't return to Free". Upsun's buyers are the teams it markets audit trails, SOC 2 and PCI to; many cannot point an agent at a private repository under those terms, so they either test on toy code or never start. Free usage that never touches real work rarely converts.
First action
Count how many free organizations ran a workflow on a private repository in their first week.
How to measure it
Dispatch organizations converting to paid within 30 days
- Now
- –
- Target
- +40%
- By
- 2 quarters
Steps
Baseline
Signups, private-repo runs and conversions by week.
Head of Growth 3 days
Design the offer
Amount of agent time, eligibility and expiry.
Director, Product-Led Growth 1 week
Legal review
Evaluation terms with "no training" and no permanent upgrade.
Legal Counsel 1 week
Build the switch
Evaluation flag and balance on new organizations.
Product Manager, Upsun Dispatch 2 weeks
Rewrite the pricing copy
One line on which plan suits private code.
Product Marketing Manager 2 days
Add an onboarding prompt
"Run your first code review on a real PR" inside the evaluation.
Product Manager, Upsun Dispatch 1 week
Hand over to sales
Evaluations from larger companies go to product-led sales.
Director, Product-Led Growth 1 week
Measure
Private-repo runs, conversion and revenue per evaluation.
Head of Growth weekly
Why it works
Add a "private evaluation": a team on a work email domain gets a set amount of paid-tier agent time (for example two hours, about €3.40 at list price) with "No training on your work", ticket support and no permanent switch, then chooses Free or Pay as you go. Say on the pricing page, in one line, which plan to use for private code. Track how many evaluations run on private repositories and how many convert.
Developers judge an agent workflow by running it on their own pull requests. Removing the data question and the one-way door lets the buyers who care most about governance test the product on the work that matters to them.
Ready to use
ChecklistPrivate evaluation launch list
[ ] Eligibility: work domain, one per company [ ] Fixed balance of paid-tier agent time [ ] "No training on your work" applies during the evaluation [ ] No permanent upgrade until the team chooses [ ] One line on the pricing page about private code [ ] First-run prompt: code review on a real PR [ ] Hand-off rule for larger companies [ ] Weekly report: private-repo runs and conversion
Risks and how to handle them
Abuse of free paid-tier time
Work domains only, one evaluation per company, a fixed balance.
Less training data from free usage
Keep the standard free tier as it is for everyone else.
Evidence
- Your websiteUpsun Dispatch pricing: Free gives "20 minutes per day", community help, and "In exchange for free agent time, Upsun may use content, inputs, outputs, and usage data from your Free usage to train AI models"; Pay as you go is €1.70 an hour of agent time ($1.80) billed by the second, with "No training on your work" and ticket support; "Upgrading is permanent: a paid organization can't return to Free"; when free minutes run out "new runs wait for midnight"; the only worked cost example is "Code review on a typical PR", about 2 minutes, ~€0.06 of agent time plus ~€0.66 of model usage; "one balance can be shared across multiple organizations"; "Waiting at a gate costs nothing."Source
- HiringDirector, Product-Led Growth (remote, posted October 20, 2026, reporting to the CMO): "own the revenue target for product-led experiences" across "developer recruitment, freemium conversion, and customer retention"; "accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention"; "aggressive user acquisition targets with specific focus in Europe and North America"; "Define in-product monetization levers, optimize self-service funnels" and refine "Product-Led Sales (PLS) handoffs for enterprise accounts". It names Upsun Dispatch as "a strategic new offer that joins Upsun Cloud" and partners the role with the Head of Growth and the Head of User Acquisition and Conversion.Source
- Your websiteHomepage: "The software factory for AI-human workflows"; two free starts, "Build with Dispatch: 20 free minutes, every day" and "Deploy on Cloud: 15 days free, no card needed"; "Trusted since 2015"; Lemberg "30 min DevOps setup, down from days"; YARD and CWS "25 million requests, with zero downtime"; Cloud runs on "AWS, GCP, Azure, IBM Cloud, or OVHcloud", audited to "SOC 2 Type 2, PCI DSS Level 1, and ISO 27001"; "From CLI install to live app in 10–15 minutes".Source
- Press releaseSeptember 17, 2026: Upsun launched Upsun Dispatch, "its software factory for human-AI workflows", with "Automated Code Review and Issue-to-Code workflows"; it is "designed for software teams, already using AI"; engineering, product, design, security and QA work in one governed process; model- and stack-agnostic. Founding design partners joined a prerelease from July 1, 2026.Source