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Generated Oct 23, 2026
  1. Programmable
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growth playbook · Oct 23, 2026

viktor.com (opens in a new tab)

Viktor growth playbook

Diagnosis

Viktor is growing fast after a $75M Series A, with an unusually mature content machine (94 comparison pages, 632 integration pages, AI-crawler files).

Its hiring says where growth is stuck: the leak between a first message and a first scheduled task, half of paying workspaces with one active human, voluntary churn with no win-back, a new Google Ads channel judged on paying teams, a bidding model starved by young cohorts, 1,000+ partners waiting on negotiations, and an enterprise motion where engineers answer security questions.

This playbook starts by pricing the first scheduled job on the pricing page and carrying it into signup, then adds in-thread scheduling, second-user prompts, job pages, a trust page, standard ambassador terms, a specialist directory and a public report on the work AI employees do.

Growth Score

8/10

Biggest Opportunity

Make the first scheduled job the centre of the funnel: priced on the pricing page, landed on by ads and job pages, offered in-thread after the first result, and used as the bidding signal.

Biggest Risk

Lindy and other agents now claim the same "AI employee" words, and usage pricing that buyers cannot predict slows the step from free credits to a paid team.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Price the first scheduled job on the pricing page, then start signup with that job already queued

    Pull median credits for the ten most common scheduled jobs from usage data.

    High impact First result in 1 month
  2. 2

    Have Viktor ask "want me to run this every week?" after the first finished job

    List the first-task types that are most often repeated by hand.

    High impact First result in 1 month
  3. 3

    Bring the second human in: let Viktor post results where teammates can see and use them

    Find the task types whose results are most often forwarded by hand.

    High impact First result in 1 quarter

02

Your idea portfolio

23 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 5Big bets · 12Fill-ins · 4Reconsider · 2
Effort →

Showing 23 of 23 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Viktor says its biggest leak is between a user's first message and their first scheduled task, and its own case studies sell scheduled work (Hampton's 26 recurring jobs a week). But the pricing page asks a visitor to translate "40,000 credits" into "roughly 80-400 tasks", a fivefold range, and the cards and FAQ give different ranges for the same kinds of work (quick tasks at 100-300 credits on the card, 50-100 in the FAQ; big projects at 2,000-5,000 on the card, 500-2,000 in the FAQ). Nobody can tell what their weekly report will cost, and nothing on the way in points them at scheduling one.

    High impactMedium effort First result in 1 month Brand & Web Designer

    First action

    Pull median credits for the ten most common scheduled jobs from usage data.

    How to measure it

    First-scheduled-task rate for pricing-page signups

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Measure the jobs

      Median and range of credits per run for the ten most common scheduled jobs.

      Data Scientist (Growth) 3 days

    2. 2

      Fix the table

      One set of credit ranges on the cards, FAQ and Academy credits guide.

      Brand & Web Designer 1 day

    3. 3

      Design the picker

      Jobs, frequency, monthly credits, recommended plan.

      Brand & Web Designer 1 week

    4. 4

      Carry the job into signup

      Pass the chosen job as a signup parameter.

      Product Engineer 3 days

    5. 5

      Open with it

      Viktor's first message offers to set up and schedule that job.

      Lifecycle Manager 3 days

    6. 6

      Test

      A/B against the current pricing page.

      Brand & Web Designer 3 weeks

    7. 7

      Read the result

      First scheduled task, paid conversion and 30-day retention by arm.

      Data Scientist (Growth) 1 month

    First result
    1 month
    Cost
    Design and engineering time
    Owner
    Brand & Web Designer

    Smallest test

    Add a static table of five common jobs with monthly credits, and a link that preloads one job into signup.

    Why it works

    Add a "What will my jobs cost?" picker under the plans: the visitor ticks the recurring jobs they want (weekly ad report, Stripe vs HubSpot check, client recaps, Monday KPI digest), picks how often, and sees credits per month, which plan covers it and the Balanced-preset saving. The "Get Started for Free" button carries the chosen job into signup, so Viktor's first message offers to set it up and schedule it. Use one credit table everywhere (cards, FAQ, Academy credits guide).

    A visitor who has priced a specific recurring job arrives with the exact behaviour Viktor wants on day one: a first scheduled task. It also removes the vagueness that makes usage pricing feel risky, and gives Google Ads landing pages a concrete answer to "how much will this cost me".

    Ready to use

    CopyStarter rows for the job price table

    Job | How often | Credits per run (measure) | Credits per month
    Weekly ad performance report to Slack | weekly | ? | ?
    Stripe vs HubSpot revenue check | weekly | ? | ?
    Client recap PDF per agency client | weekly | ? | ?
    Monday KPI digest | weekly | ? | ?
    Daily refund-reason summary from Shopify | daily | ? | ?

    Risks and how to handle them

    • Estimates read as promises

      Show ranges from real usage and say they vary.

    • Model price changes move the numbers

      Recompute the table monthly from live data.

    Evidence

    • Your websitePricing page: Free at "$0 / month" with "up to $100 credits"; Team at "$100 / month", "40,000 credits monthly", shared by the workspace with no per-seat charge; Enterprise custom. Credit cards: "Quick Tasks 100-300 credits", "Complex Workflows 500-1,500 credits", "Full Projects 2,000-5,000 credits". The FAQ says 40,000 credits is "Roughly 80-400 tasks depending on complexity" and "A quick Slack question might cost 50-100 credits. A deep research report or multi-step task might use 500-2,000." Nonprofits get 15% off.Source
    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
    • Your websiteCase studies: Hampton "avoided $440K in planned hires" when "Viktor connected 24 tools and took over the reporting, 12 dashboards and 26 recurring jobs a week" in 44 days; TWL ran "12 scheduled workflows across 8 channels in 15 days"; Element Turf went "From zero automation to 62 workflows in two weeks". Each headline counts scheduled work.Source
    • HiringBrand & Web Designer (posted October 14, 2026): will "Own viktor.com end to end: home, pricing, comparison, integration, vertical and SEO pages", ship "campaign, paid and launch pages and partner micro-sites, several a week", "Build templates so a new landing page takes a day, not a week" and "Own UX on signup, pricing, paywall and trial walls". "You'll inherit pages built in a rush and a template system that doesn't exist yet."Source
    • Your websiteEnterprise page: "SOC 2 compliant", "SOC 2 attested, DPA ready to sign, sub-processor list public"; "EU data residency is on the roadmap - ask us for the current timeline"; "Configurable retention is not available today"; workspace model choice, where "The Balanced preset costs about half of Smart". The homepage FAQ says "SOC 2 Type 1 compliant, with SOC 2 Type 2 and ISO 27001 currently in progress". The site has no separate trust center.Source
  • 02

    The first-message-to-first-scheduled-task gap is the biggest leak, and the homepage tells people Viktor runs work "on a schedule if you want", which makes scheduling optional. The best moment to ask is right after Viktor posts a finished result the user reacted to.

    High impactLow effort First result in 1 month Lifecycle Manager

    First action

    List the first-task types that are most often repeated by hand.

    How to measure it

    Week-one scheduling rate

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Find repeatable first tasks

      Tasks users rerun manually within 14 days.

      Data Scientist (Growth) 3 days

    2. 2

      Write the offer

      One line, one button, the cost.

      Lifecycle Manager 1 day

    3. 3

      Build the button

      In Slack and Teams threads.

      Product Engineer 1 week

    4. 4

      Add the email

      Single 48-hour follow-up in Customer.io.

      Lifecycle Manager 2 days

    5. 5

      Hold out 10%

      Measure against a control group.

      Lifecycle Manager 1 day

    6. 6

      Read

      Scheduling and day-30 retention by arm.

      Data Scientist (Growth) 1 month

    First result
    1 month
    Cost
    Engineering time
    Owner
    Lifecycle Manager

    Smallest test

    Turn the offer on for weekly-report tasks only.

    Why it works

    After any first completed task that could repeat (a report, a check, a recap), Viktor replies in the thread with a one-tap "Every Monday at 9" button and the monthly credit cost. If the user does not schedule within 48 hours, a single Customer.io email shows the result again with the same button.

    An in-thread offer at the moment of value converts better than any email sequence, and the schedule turns one task into a habit.

    Risks and how to handle them

    • Feels pushy

      Offer only once per task type.

    Evidence

    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • Your websitePricing page: Free at "$0 / month" with "up to $100 credits"; Team at "$100 / month", "40,000 credits monthly", shared by the workspace with no per-seat charge; Enterprise custom. Credit cards: "Quick Tasks 100-300 credits", "Complex Workflows 500-1,500 credits", "Full Projects 2,000-5,000 credits". The FAQ says 40,000 credits is "Roughly 80-400 tasks depending on complexity" and "A quick Slack question might cost 50-100 credits. A deep research report or multi-step task might use 500-2,000." Nonprofits get 15% off.Source
  • 03

    Half of paying workspaces still have only one active human, although pricing is per workspace, so every extra person adds usage at no seat cost. A teammate who sees Viktor finish real work in a shared channel is the easiest second user to win.

    High impactLow effort First result in 1 quarter Lifecycle Manager

    First action

    Find the task types whose results are most often forwarded by hand.

    How to measure it

    Multi-user paying workspaces

    Now
    –
    Target
    +15 points
    By
    1 quarter

    Steps

    1. 1

      Find shareable outputs

      Task types by department.

      Data Scientist (Growth) 1 week

    2. 2

      Write the suggestion

      Post-to-channel prompt and tag.

      Lifecycle Manager 2 days

    3. 3

      Build it

      Channel suggestion after the task.

      Product Engineer 2 weeks

    4. 4

      Add the reward

      Bonus credits for a second active user.

      Lifecycle Manager 1 week

    5. 5

      Email the solo owners

      Show three tasks teammates could hand over.

      Lifecycle Manager 1 week

    6. 6

      Measure

      Second-user rate and usage per workspace.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Bonus credits
    Owner
    Lifecycle Manager

    Smallest test

    Run the suggestion for sales-recap tasks only.

    Why it works

    When a solo user's task produces something others own (a sales recap, an ad audit, a finance check), Viktor suggests posting it in the relevant channel and tagging the owner, with "ask me anything about this" underneath. Add a bonus-credit reward when a second person gives Viktor a task.

    Seeing a colleague's AI employee do your job-shaped work is the strongest invitation, and it costs nothing in seats.

    Risks and how to handle them

    • Posting in the wrong channel

      Always ask before posting.

    Evidence

    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
    • Your websitePricing page: Free at "$0 / month" with "up to $100 credits"; Team at "$100 / month", "40,000 credits monthly", shared by the workspace with no per-seat charge; Enterprise custom. Credit cards: "Quick Tasks 100-300 credits", "Complex Workflows 500-1,500 credits", "Full Projects 2,000-5,000 credits". The FAQ says 40,000 credits is "Roughly 80-400 tasks depending on complexity" and "A quick Slack question might cost 50-100 credits. A deep research report or multi-step task might use 500-2,000." Nonprofits get 15% off.Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
  • 04

    The use-case library is one page with three starting points, while job-shaped content such as "Weekly Business Review" lives as blog posts. People search for the job ("weekly business review in Slack", "automate Google Ads report"), and Google Ads needs landing pages that match those searches.

    High impactMedium effort First result in 1 quarter Brand & Web Designer

    First action

    Rank the 30 most scheduled jobs.

    How to measure it

    Signups from job pages

    Now
    –
    Target
    1,500 a month
    By
    2 quarters

    Steps

    1. 1

      Pick 30 jobs

      Most scheduled tasks and matching skills.

      Data Scientist (Growth) 1 week

    2. 2

      Build the template

      Job, tools, thread, cost, button.

      Brand & Web Designer 2 weeks

    3. 3

      Write pages

      Ten a week.

      Content Marketing 3 weeks

    4. 4

      Redirect posts

      Matching blog posts to job pages.

      Brand & Web Designer 1 day

    5. 5

      Point ads

      Matching search ad groups.

      Performance Marketing Lead (Google Ads) 1 week

    6. 6

      Measure

      Signups and first scheduled tasks per page.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Design and writing time
    Owner
    Brand & Web Designer

    Smallest test

    Publish five job pages and send one ad group to each.

    Why it works

    Build a template for job pages: the job, the tools it uses, a real Slack thread showing the output, credits per run, and a button that starts signup with that job queued. Start with 30 jobs drawn from the most-scheduled tasks and the skills pages, and move the matching blog posts onto them.

    Job pages match high-intent searches and paid keywords, and every visit lands with a specific first task, which is the activation event Viktor needs.

    Risks and how to handle them

    • Thin pages

      Each page needs a real output and price.

    Evidence

    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
    • HiringBrand & Web Designer (posted October 14, 2026): will "Own viktor.com end to end: home, pricing, comparison, integration, vertical and SEO pages", ship "campaign, paid and launch pages and partner micro-sites, several a week", "Build templates so a new landing page takes a day, not a week" and "Own UX on signup, pricing, paywall and trial walls". "You'll inherit pages built in a rush and a template system that doesn't exist yet."Source
    • HiringPerformance Marketing Lead (Google Ads) (posted July 21, 2026): the "founding owner" of Google, "end-to-end, no agency layer", measured "on paying teams and cost per customer from Google, not on impression share"; runs "conversion experiments with the owners of our landing pages and sign-up path"; by day 90 "a multi-geo account structure that stays profitable as it grows across our markets".Source
    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
  • 05

    Viktor already has 94 comparison pages, and the new Google Ads lead is measured on paying teams and cost per customer, not clicks. Searches for rivals' names ("Lindy alternative", "Copilot vs") are high intent, and the matching page already exists.

    High impactLow effort First result in 1 month Performance Marketing Lead

    First action

    Pull the ten comparison pages with the most organic signups.

    How to measure it

    Cost per paying team, competitor ad groups

    Now
    –
    Target
    Below account average
    By
    90 days

    Steps

    1. 1

      Pick pages

      Top ten by organic signups.

      Performance Marketing Lead (Google Ads) 1 day

    2. 2

      Check trademark rules

      Ad copy and keyword policy.

      Commercial Counsel 2 days

    3. 3

      Build ad groups

      Exact and phrase match.

      Performance Marketing Lead (Google Ads) 3 days

    4. 4

      Add the switch block

      Top of each page.

      Brand & Web Designer 3 days

    5. 5

      Import paid conversions

      Offline conversion import.

      Performance Marketing Lead (Google Ads) 1 week

    6. 6

      Report weekly

      Paying teams per page.

      Performance Marketing Lead (Google Ads) weekly

    First result
    1 month
    Cost
    Ad budget
    Owner
    Performance Marketing Lead (Google Ads)

    Smallest test

    Run three competitor ad groups for two weeks.

    Why it works

    Build competitor-intent ad groups that land on the matching comparison page, add a short "switch in two minutes" block and a job picker at the top of each, and report paying teams per page each week. Drop the pages that bring signups but no paying teams.

    The content work is done; pairing it with paid intent turns it into a measured acquisition channel.

    Risks and how to handle them

    • Rival bidding wars

      Cap bids and watch cost per paying team.

    Evidence

    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
    • HiringPerformance Marketing Lead (Google Ads) (posted July 21, 2026): the "founding owner" of Google, "end-to-end, no agency layer", measured "on paying teams and cost per customer from Google, not on impression share"; runs "conversion experiments with the owners of our landing pages and sign-up path"; by day 90 "a multi-geo account structure that stays profitable as it grows across our markets".Source
    • Competitor researchRivals' own homepages: Lindy, "Hire an AI Employee That Gets Work Done", "the AI employee that connects to all your tools ... and does real work for the whole team"; Dust, "Multiplayer AI for human-agent collaboration"; Tasklet, "Run your business on agents"; Glean, "Enterprise AI that Works". Viktor publishes its own pages against each, including "vs Lindy Teammate" and "vs Tasklet".Source
    • HiringData Scientist (Growth) (posted September 18, 2026): "we are moving to lifetime gross profit, LTGP, as the value Meta and Google optimize against. A first model runs in shadow today." "Our customers haven't finished their lifetimes. Many cohorts are young." The role also guides "acquisition spend, customer segments and pricing" and separates "attributed revenue from incremental impact".Source
  • 06

    Real Chrome visitors wait 2.7 seconds for the main content on viktor.com, and the trend is slower; interactions take 342 ms, above the 200 ms line. Every paid click lands on these pages, and Quality Score and post-click conversion are part of how the Google lead judges the account.

    Medium impactMedium effort First result in 1 month Brand & Web Designer

    First action

    Run a lab test of home and pricing to find the largest element.

    How to measure it

    75th-percentile LCP / INP

    Now
    –
    Target
    Under 2.5 s / 200 ms
    By
    90 days

    Steps

    1. 1

      Find the slow parts

      Lab test of home and pricing.

      Brand & Web Designer 1 day

    2. 2

      Set budgets

      Image, script and font limits.

      Brand & Web Designer 1 day

    3. 3

      Defer demos

      Load the Slack demos on scroll.

      Product Engineer 3 days

    4. 4

      Split code

      Lighter homepage bundle.

      Product Engineer 1 week

    5. 5

      Check controls

      INP on plan and language selectors.

      Brand & Web Designer 2 days

    6. 6

      Track

      Chrome UX Report weekly.

      Brand & Web Designer weekly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Brand & Web Designer

    Smallest test

    Defer the homepage demos and compare a week of real-user data.

    Why it works

    Set speed budgets for the new identity before it ships: largest image under 100 KB, defer the animated Slack demos until they scroll into view, split the heavy client code on the homepage, and check INP on the language and plan controls. Track the real-user numbers weekly.

    Faster first paint on mobile lifts paid conversion, and it is cheaper to build to a budget than to fix after the redesign.

    Risks and how to handle them

    • Animations lose appeal

      Keep a static first frame.

    Evidence

    • Google PageSpeed (Chrome UX Report)Real Chrome visitors to viktor.com (75th percentile): Largest Contentful Paint 2.7 seconds, above the 2.5-second "good" line, and the trend is slower; Interaction to Next Paint 342 ms, above the 200 ms "good" line; layout shift 0.01, good.Source
    • HiringBrand & Web Designer (posted October 14, 2026): will "Own viktor.com end to end: home, pricing, comparison, integration, vertical and SEO pages", ship "campaign, paid and launch pages and partner micro-sites, several a week", "Build templates so a new landing page takes a day, not a week" and "Own UX on signup, pricing, paywall and trial walls". "You'll inherit pages built in a rush and a template system that doesn't exist yet."Source
    • HiringPerformance Marketing Lead (Google Ads) (posted July 21, 2026): the "founding owner" of Google, "end-to-end, no agency layer", measured "on paying teams and cost per customer from Google, not on impression share"; runs "conversion experiments with the owners of our landing pages and sign-up path"; by day 90 "a multi-geo account structure that stays profitable as it grows across our markets".Source

This quarter 11

The core plays for the next three months.

  • 07

    The growth data scientist is taking a lifetime-gross-profit bidding model live, but warns that many cohorts are young and histories incomplete. The first scheduled task and the second active human are the events that Viktor's own lifecycle team calls the leaks, and they happen in the first days.

    High impactMedium effort First result in 1 quarter Data Scientist

    First action

    Correlate week-one events with 90-day gross profit for the last six cohorts.

    How to measure it

    Cost per profitable workspace

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Build the dataset

      Week-one events and 90-day profit.

      Data Scientist (Growth) 2 weeks

    2. 2

      Test predictors

      Backtest without leakage.

      Data Scientist (Growth) 2 weeks

    3. 3

      Set values

      Weight each event.

      Data Scientist (Growth) 1 week

    4. 4

      Send to platforms

      Meta and Google conversion imports.

      Performance Marketing Lead (Google Ads) 1 week

    5. 5

      Run a holdout

      Campaigns on the old signal.

      Performance Marketing Lead (Google Ads) 1 month

    6. 6

      Hand over to LTGP

      As cohorts mature.

      Data Scientist (Growth) quarterly

    First result
    1 quarter
    Cost
    Data science time
    Owner
    Data Scientist (Growth)

    Smallest test

    Send one week-one event as a secondary conversion in one campaign.

    Why it works

    Test whether first scheduled task, second active human and credits used in week one predict 90-day gross profit. If they do, send them to Meta and Google as value-weighted conversions within 48 hours of signup, then replace them with predicted LTGP as cohorts mature.

    Platforms learn faster from early signals, and the same events give lifecycle and bidding one shared definition of a good customer.

    Risks and how to handle them

    • Events get gamed by the product

      Keep the event definitions stable and audited.

    Evidence

    • HiringData Scientist (Growth) (posted September 18, 2026): "we are moving to lifetime gross profit, LTGP, as the value Meta and Google optimize against. A first model runs in shadow today." "Our customers haven't finished their lifetimes. Many cohorts are young." The role also guides "acquisition spend, customer segments and pricing" and separates "attributed revenue from incremental impact".Source
    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
    • HiringPerformance Marketing Lead (Google Ads) (posted July 21, 2026): the "founding owner" of Google, "end-to-end, no agency layer", measured "on paying teams and cost per customer from Google, not on impression share"; runs "conversion experiments with the owners of our landing pages and sign-up path"; by day 90 "a multi-geo account structure that stays profitable as it grows across our markets".Source
  • 08

    Most customers use Viktor for one thing, and AI Performance Consultants take accounts from AEs after the first month to turn one workflow into five. A prepared report makes each session concrete and lets consultants cover far more accounts.

    High impactMedium effort First result in 1 quarter AI Performance Consultant

    First action

    Hand-write the report for ten accounts.

    How to measure it

    Distinct scheduled jobs per paying workspace

    Now
    –
    Target
    2x
    By
    2 quarters

    Steps

    1. 1

      Define the report

      Tools, jobs, three suggestions.

      AI Performance Consultant 1 week

    2. 2

      Map suggestions

      Jobs by tool combination.

      Data Scientist (Growth) 2 weeks

    3. 3

      Automate it

      Built on Viktor.

      Martech Lead (AI Builder) 2 weeks

    4. 4

      Use in sessions

      Consultant workflow.

      AI Performance Consultant ongoing

    5. 5

      Email small accounts

      Day-28 send.

      Lifecycle Manager 1 week

    6. 6

      Measure

      Jobs added after the report.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    AI Performance Consultant

    Smallest test

    Send the report to 20 accounts at day 28.

    Why it works

    Have Viktor generate, for each workspace at day 28, a short report: the tools connected, the jobs done, and three suggested next jobs that use the same tools, with credit costs and a one-tap setup. Consultants use it in sessions; smaller accounts get it by email.

    Suggestions grounded in a team's own tools are easy to accept, and it is the product demonstrating its own value.

    Risks and how to handle them

    • Generic suggestions

      Only suggest jobs that use connected tools.

    Evidence

    • HiringAI Performance Consultant (Warsaw): "Viktor does real work for thousands of companies. Most of them use him for one thing." The job is to "show them the next three to five things Viktor can take off their plate", "Turn one workflow into five", run webinars, and "Take over accounts from our AEs after their first month".Source
    • HiringFounding Account Executive (US) (posted October 5, 2026), the "first Account Executive in the Americas": "US customers and enterprise-sized leads already arrive through product sign-ups, Contact Sales and outbound, and today our leadership works them on top of everything else"; new customers are grown "through their first 28 days" then handed to an AI Performance Consultant. A Solutions Engineering Lead (Dublin, October 13) will "answer technical and security questions" and run POCs because "Today engineers get pulled in".Source
    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
  • 09

    The Solutions Engineering Lead is hired because engineers get pulled into security questions on enterprise deals. The enterprise page says "SOC 2 compliant", while the FAQ says SOC 2 Type 1 with Type 2 and ISO 27001 in progress, and there is no trust center to send buyers to.

    High impactMedium effort First result in 1 quarter Solutions Engineering Lead

    First action

    Collect the last 20 security questionnaires and their answers.

    How to measure it

    Deals needing engineering time on security

    Now
    –
    Target
    -50%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Last 20 questionnaires.

      Solutions Engineering Lead 1 week

    2. 2

      Write answers

      Standard answer set.

      Solutions Engineering Lead 2 weeks

    3. 3

      Align wording

      Exact SOC 2 status everywhere.

      Brand & Web Designer 1 day

    4. 4

      Legal review

      DPA and sub-processors.

      Commercial Counsel 1 week

    5. 5

      Publish

      Trust page and download.

      Brand & Web Designer 1 week

    6. 6

      Track

      Questions per deal after launch.

      Solutions Engineering Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Solutions Engineering Lead

    Smallest test

    Publish the answered questionnaire as a gated download.

    Why it works

    Publish one trust page: exact certification status and timeline, sub-processors, DPA, data flows, the tool gateway that keeps credentials from the model, approval policies, model choice, retention and EU residency status, and a downloadable answered security questionnaire. Use the same wording everywhere.

    Clear, consistent security answers shorten enterprise cycles and stop engineers being pulled into every deal.

    Risks and how to handle them

    • Over-promising roadmap items

      Mark each one as available or planned.

    Evidence

    • Your websiteEnterprise page: "SOC 2 compliant", "SOC 2 attested, DPA ready to sign, sub-processor list public"; "EU data residency is on the roadmap - ask us for the current timeline"; "Configurable retention is not available today"; workspace model choice, where "The Balanced preset costs about half of Smart". The homepage FAQ says "SOC 2 Type 1 compliant, with SOC 2 Type 2 and ISO 27001 currently in progress". The site has no separate trust center.Source
    • HiringFounding Account Executive (US) (posted October 5, 2026), the "first Account Executive in the Americas": "US customers and enterprise-sized leads already arrive through product sign-ups, Contact Sales and outbound, and today our leadership works them on top of everything else"; new customers are grown "through their first 28 days" then handed to an AI Performance Consultant. A Solutions Engineering Lead (Dublin, October 13) will "answer technical and security questions" and run POCs because "Today engineers get pulled in".Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
  • 10

    Viktor's teams sit in Warsaw, Munich and Dublin and it is hiring a Founding AE for Europe, yet the enterprise page tells EU buyers that data residency is only "on the roadmap". Those buyers currently have no next step but to ask.

    Medium impactLow effort First result in 1 quarter Founding Account Executive

    First action

    Count how many lost European deals cited residency.

    How to measure it

    EU residency waitlist

    Now
    –
    Target
    200 companies
    By
    2 quarters

    Steps

    1. 1

      Count lost deals

      Residency as a reason.

      Founding Account Executive (Europe) 1 week

    2. 2

      Build the form

      On the enterprise page.

      Brand & Web Designer 2 days

    3. 3

      Route leads

      To the European AE.

      Revenue Operations 1 day

    4. 4

      Follow up

      Discovery calls.

      Founding Account Executive (Europe) ongoing

    5. 5

      Share with product

      Monthly list size.

      Founding Account Executive (Europe) monthly

    6. 6

      Launch pilots

      When residency ships.

      Solutions Engineering Lead when ready

    First result
    1 quarter
    Cost
    $0
    Owner
    Founding Account Executive (Europe)

    Smallest test

    Add the form and mention it in five open European deals.

    Why it works

    Add an EU residency waitlist with company size and tools, route it to the European AE, and give waitlisted teams a pilot slot when residency ships. Use the list size to set the engineering priority.

    A waitlist converts a blocker into pipeline and gives product a measured reason to prioritise residency.

    Risks and how to handle them

    • Timeline slips

      Promise a pilot slot, not a date.

    Evidence

    • Your websiteEnterprise page: "SOC 2 compliant", "SOC 2 attested, DPA ready to sign, sub-processor list public"; "EU data residency is on the roadmap - ask us for the current timeline"; "Configurable retention is not available today"; workspace model choice, where "The Balanced preset costs about half of Smart". The homepage FAQ says "SOC 2 Type 1 compliant, with SOC 2 Type 2 and ISO 27001 currently in progress". The site has no separate trust center.Source
    • HiringFounding Account Executive (US) (posted October 5, 2026), the "first Account Executive in the Americas": "US customers and enterprise-sized leads already arrive through product sign-ups, Contact Sales and outbound, and today our leadership works them on top of everything else"; new customers are grown "through their first 28 days" then handed to an AI Performance Consultant. A Solutions Engineering Lead (Dublin, October 13) will "answer technical and security questions" and run POCs because "Today engineers get pulled in".Source
    • Your websiteThe footer language selector lists 28 languages. Fetched from the US on October 22, 2026: /de serves a German homepage (canonical https://viktor.com/de), but the English homepage carries no hreflang tags and the sitemap lists no /de URLs; /pl, /es and /fr redirect to the English homepage and /it and /ja return 404.Source
  • 11

    Viktor has over 1,000 partners and more opportunities than it can handle, and plans to run hundreds of negotiations at once. Most creators want the same deal; negotiating each one wastes the scarcest time.

    High impactMedium effort First result in 1 quarter Partner Development Manager

    First action

    Group the last 100 deals by size and terms.

    How to measure it

    Active ambassadors

    Now
    –
    Target
    2x
    By
    2 quarters

    Steps

    1. 1

      Group past deals

      By reach and terms.

      Partner Development Manager 1 week

    2. 2

      Set tiers

      Three fixed packages.

      Head of Partnerships 1 week

    3. 3

      Build the page

      Accept terms, get a link.

      Martech Lead (AI Builder) 2 weeks

    4. 4

      Set the threshold

      Who gets a negotiation.

      Head of Partnerships 1 day

    5. 5

      Launch

      To the waiting pipeline.

      Partner Development Manager 1 week

    6. 6

      Measure

      Signups and paying teams by tier.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Partner payouts
    Owner
    Partner Development Manager

    Smallest test

    Offer one fixed tier to 50 waiting creators.

    Why it works

    Publish three ambassador tiers with fixed terms (credits, commission, content asks) that creators accept on a page with a Dub link issued instantly. Negotiate only above a reach threshold. The partner OS tracks each tier's output.

    Self-serve terms scale the long tail, and fixed tiers make the negotiated deals easier to defend.

    Risks and how to handle them

    • Large creators ask for the self-serve terms as a baseline

      Keep top-tier terms separate.

    Evidence

    • HiringPartner Development Manager (posted August 29, 2026): "Our partner base is already over 1,000 and growing: creators, agencies, thought leaders, events and ecosystem partners. Opportunities are coming in faster than we can handle them." First focus: "scaling the Viktor Ambassador Program" on LinkedIn, X and YouTube, then Instagram and TikTok; "Run hundreds of negotiations at once".Source
    • HiringMartech Lead (AI Builder) (posted October 13, 2026): "Marketing can't keep pace with our growth by adding people"; owns "the marketing stack (Viktor, PostHog, Clay, Hex, the ad platforms)" and builds "apps, agents and scheduled workflows on Viktor"; by day 90 "A partner OS for all our partner programs is in daily use".Source
    • Your websiteImplementation Specialist program (/experts): specialists keep their implementation fee (a partner-reported "$3,000-$10,000" range), earn "20% eligible subscription revenue" and a "$1,000 bonus per client after the second consecutive paid month"; referred clients get "$100 off"; payouts through Dub. "Specialists bring their own clients today. Viktor does not currently supply or match leads." Viktor Academy has "7 videos and 5 guides".Source
  • 12

    Implementation Specialists earn implementation fees and 20% of subscription revenue, but "Viktor does not currently supply or match leads". At the same time, inbound leads arrive through Contact Sales and leadership works them "on top of everything else".

    High impactMedium effort First result in 2 quarters Head of Partnerships

    First action

    Size last quarter's Contact Sales leads below the enterprise threshold.

    How to measure it

    Specialist-launched paying workspaces

    Now
    –
    Target
    150 a quarter
    By
    2 quarters

    Steps

    1. 1

      Size the leads

      Below the enterprise threshold.

      Revenue Operations 1 week

    2. 2

      Certify

      Academy plus one reviewed launch.

      Head of Partnerships 1 month

    3. 3

      Build the directory

      Region, industry, tools.

      Brand & Web Designer 2 weeks

    4. 4

      Route leads

      Three matches each.

      Martech Lead (AI Builder) 2 weeks

    5. 5

      Rate

      Client retention per specialist.

      Data Scientist (Growth) quarterly

    6. 6

      Review terms

      Share on matched leads.

      Head of Partnerships quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Head of Partnerships

    Smallest test

    Route ten small leads to specialists by hand.

    Why it works

    Publish a directory of certified specialists by region, industry and tool stack. Route Contact Sales leads below the enterprise threshold to three matched specialists; specialists who launch clients keep their share. Rate specialists on client retention.

    Partners get a reason to stay, small customers get hands-on setup, and AEs keep their time for larger accounts.

    Risks and how to handle them

    • Poor setups hurt retention

      Certify and rate specialists.

    Evidence

    • Your websiteImplementation Specialist program (/experts): specialists keep their implementation fee (a partner-reported "$3,000-$10,000" range), earn "20% eligible subscription revenue" and a "$1,000 bonus per client after the second consecutive paid month"; referred clients get "$100 off"; payouts through Dub. "Specialists bring their own clients today. Viktor does not currently supply or match leads." Viktor Academy has "7 videos and 5 guides".Source
    • HiringFounding Account Executive (US) (posted October 5, 2026), the "first Account Executive in the Americas": "US customers and enterprise-sized leads already arrive through product sign-ups, Contact Sales and outbound, and today our leadership works them on top of everything else"; new customers are grown "through their first 28 days" then handed to an AI Performance Consultant. A Solutions Engineering Lead (Dublin, October 13) will "answer technical and security questions" and run POCs because "Today engineers get pulled in".Source
    • HiringPartner Development Manager (posted August 29, 2026): "Our partner base is already over 1,000 and growing: creators, agencies, thought leaders, events and ecosystem partners. Opportunities are coming in faster than we can handle them." First focus: "scaling the Viktor Ambassador Program" on LinkedIn, X and YouTube, then Instagram and TikTok; "Run hundreds of negotiations at once".Source
  • 13

    The community Slack is members-only and its best stories never make it back to the team. Those threads are exactly what prospects search for: real jobs other teams handed to Viktor.

    High impactMedium effort First result in 1 quarter Community Manager

    First action

    Collect 20 builds from the last month with permission.

    How to measure it

    Gallery-sourced signups

    Now
    –
    Target
    500 a month
    By
    2 quarters

    Steps

    1. 1

      Set consent rules

      Opt-in and redaction.

      Commercial Counsel 1 week

    2. 2

      Collect builds

      Weekly picks.

      Community Manager weekly

    3. 3

      Build the gallery

      Entry template.

      Brand & Web Designer 2 weeks

    4. 4

      Publish

      Ten to start.

      Community Manager 1 week

    5. 5

      Reuse

      Best entries in ads and social.

      Social Media Manager weekly

    6. 6

      Measure

      Signups and scheduled jobs.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Community Manager

    Smallest test

    Publish five builds with builders' permission.

    Why it works

    With permission, turn the best community builds into public gallery entries: the ask, the tools, the output, credits used and a "do this in my workspace" button. Credit the builder and feed the best into case studies and ads.

    Real builds are the most convincing proof for a product people find hard to imagine, and the gallery gives the community a reason to share.

    Risks and how to handle them

    • Private data in screenshots

      Redact and get written consent.

    Evidence

    • HiringCommunity Manager: the community Slack is full of "how do I...", "can it...", "look what I built" energy, "right now nobody owns the channel" and "the best customer stories never make it back to the team"; the role also covers "Reddit, Trustpilot, G2". A Social Media Manager will own "LinkedIn, X, TikTok, Instagram, YouTube" because social "is split across people who have other day jobs".Source
    • Your websiteCommunity page: the Viktor Community on Slack is "Members only. For teams that use Viktor"; visitors sign in with an installed workspace before a join button appears.Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
  • 14

    Viktor has 11 case studies for 74,000+ teams, and the strongest ones count scheduled jobs and hires avoided. Every workspace that crosses 20 scheduled jobs has a story in its own data.

    High impactMedium effort First result in 1 quarter Content Marketing

    First action

    List workspaces above 20 scheduled jobs.

    How to measure it

    Case studies

    Now
    –
    Target
    35
    By
    3 quarters

    Steps

    1. 1

      Set milestones

      Three triggers.

      Data Scientist (Growth) 1 week

    2. 2

      Build the ask

      Admin permission in Slack.

      Martech Lead (AI Builder) 2 weeks

    3. 3

      Draft from data

      Usage summary.

      Martech Lead (AI Builder) 2 weeks

    4. 4

      Interview

      20 minutes each.

      Content Marketing ongoing

    5. 5

      Publish

      Two a month.

      Brand & Web Designer monthly

    6. 6

      Use in sales

      By industry.

      Founding Account Executive (US) ongoing

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Content Marketing

    Smallest test

    Ask five milestone workspaces this month.

    Why it works

    When a workspace passes a milestone (20 scheduled jobs, five active humans, a year of use), Viktor asks the admin for permission to draft a case study from usage numbers and a short interview. Publish two a month by industry and size.

    Peer proof by industry is what buyers ask for, and drafting from real usage keeps the numbers honest.

    Risks and how to handle them

    • Customers decline

      Offer anonymous versions.

    Evidence

    • Your websiteCase studies: Hampton "avoided $440K in planned hires" when "Viktor connected 24 tools and took over the reporting, 12 dashboards and 26 recurring jobs a week" in 44 days; TWL ran "12 scheduled workflows across 8 channels in 15 days"; Element Turf went "From zero automation to 62 workflows in two weeks". Each headline counts scheduled work.Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • HiringCommunity Manager: the community Slack is full of "how do I...", "can it...", "look what I built" energy, "right now nobody owns the channel" and "the best customer stories never make it back to the team"; the role also covers "Reddit, Trustpilot, G2". A Social Media Manager will own "LinkedIn, X, TikTok, Instagram, YouTube" because social "is split across people who have other day jobs".Source
  • 15

    Churn is mostly voluntary and win-back is brand new. Viktor keeps learned context and skills unless a team runs Clean Workspace, so a returning team does not start from zero, which no generic tool can say.

    High impactLow effort First result in 1 quarter Lifecycle Manager

    First action

    Segment lapsed workspaces by how many skills and jobs they had.

    How to measure it

    Reactivated paying workspaces

    Now
    –
    Target
    8% of lapsed
    By
    2 quarters

    Steps

    1. 1

      Segment

      By skills and jobs.

      Data Scientist (Growth) 1 week

    2. 2

      Write the message

      What Viktor still knows.

      Lifecycle Manager 1 week

    3. 3

      Add the restart

      One-tap rerun of the top job.

      Product Engineer 2 weeks

    4. 4

      Set the offer

      Bonus credits.

      Lifecycle Manager 1 day

    5. 5

      Hold out 10%

      Control group.

      Lifecycle Manager 1 day

    6. 6

      Measure

      Reactivated revenue.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Bonus credits
    Owner
    Lifecycle Manager

    Smallest test

    Send the message to 200 lapsed workspaces.

    Why it works

    For lapsed workspaces that did not wipe their data, send a win-back that lists what Viktor still knows (skills, connected tools, the jobs it ran) and offers to restart the top job this week with bonus credits. Respect Clean Workspace and opt-outs.

    A team that sees its trained colleague waiting has a reason to return that a discount alone cannot give.

    Risks and how to handle them

    • Feels intrusive

      Show it only to admins and honour opt-outs.

    Evidence

    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • Your websitePricing page: Free at "$0 / month" with "up to $100 credits"; Team at "$100 / month", "40,000 credits monthly", shared by the workspace with no per-seat charge; Enterprise custom. Credit cards: "Quick Tasks 100-300 credits", "Complex Workflows 500-1,500 credits", "Full Projects 2,000-5,000 credits". The FAQ says 40,000 credits is "Roughly 80-400 tasks depending on complexity" and "A quick Slack question might cost 50-100 credits. A deep research report or multi-step task might use 500-2,000." Nonprofits get 15% off.Source
  • 16

    The Google lead is building a multi-geo account across Viktor's markets. A German homepage exists at /de, but the English homepage has no hreflang tags and the sitemap lists no /de URLs, while other languages in the selector redirect or 404 when fetched from the US.

    Medium impactMedium effort First result in 1 quarter Performance Marketing Lead

    First action

    Check Search Console for German queries landing on English pages.

    How to measure it

    German-market signups

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Add hreflang

      English and German pairs.

      Brand & Web Designer 1 day

    2. 2

      Update sitemap

      List /de pages.

      Brand & Web Designer 1 day

    3. 3

      Rank markets

      Signups and ad cost by country.

      Data Scientist (Growth) 1 week

    4. 4

      Translate the core

      Pricing, top job pages, trust page.

      Content Marketing 1 month

    5. 5

      Launch geo campaigns

      Matching language pages.

      Performance Marketing Lead (Google Ads) 2 weeks

    6. 6

      Measure

      Conversion by language.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Translation budget
    Owner
    Performance Marketing Lead (Google Ads)

    Smallest test

    Add hreflang and the /de sitemap entries this week.

    Why it works

    Add hreflang between English and German pages, list /de pages in the sitemap, and pick the next language from Google Ads and signup data by country. Translate pricing, the top job pages and the trust page first, not the whole site.

    Local-language landing pages raise ad Quality Score and conversion, and hreflang makes sure the right page shows in each country.

    Risks and how to handle them

    • Machine translation quality

      Native review by the Munich team.

    Evidence

    • Your websiteThe footer language selector lists 28 languages. Fetched from the US on October 22, 2026: /de serves a German homepage (canonical https://viktor.com/de), but the English homepage carries no hreflang tags and the sitemap lists no /de URLs; /pl, /es and /fr redirect to the English homepage and /it and /ja return 404.Source
    • HiringPerformance Marketing Lead (Google Ads) (posted July 21, 2026): the "founding owner" of Google, "end-to-end, no agency layer", measured "on paying teams and cost per customer from Google, not on impression share"; runs "conversion experiments with the owners of our landing pages and sign-up path"; by day 90 "a multi-geo account structure that stays profitable as it grows across our markets".Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
  • 17

    The performance designers will spend most of their time on static ads against real budget, and the homepage already shows the format that explains Viktor best: a person asks, Viktor posts the finished work. Real threads are more convincing than illustrations.

    High impactLow effort First result in 1 quarter Senior Performance & Marketin…

    First action

    Pick ten threads from gallery entries or the team's own workspace.

    How to measure it

    Paid social cost per paying team

    Now
    –
    Target
    -15%
    By
    1 quarter

    Steps

    1. 1

      Collect threads

      With consent.

      Community Manager weekly

    2. 2

      Design the template

      Ask, result, logo.

      Senior Performance & Marketing Designer 1 week

    3. 3

      Make the batch

      Ten statics a week.

      Senior Performance & Marketing Designer weekly

    4. 4

      Test

      Against benchmark ads.

      Creative Strategist weekly

    5. 5

      Feed winners

      To landing pages.

      Brand & Web Designer monthly

    6. 6

      Report

      Cost per paying team.

      Data Scientist (Growth) weekly

    First result
    1 quarter
    Cost
    Existing ad budget
    Owner
    Senior Performance & Marketing Designer

    Smallest test

    Run five thread ads this week.

    Why it works

    Make a weekly batch of statics that each show one real ask and result (with permission and redaction), one per job and industry, in the new brand. Test them against the current benchmark ads on cost per paying team.

    The product is hard to imagine; a single thread makes it obvious in a second.

    Risks and how to handle them

    • Ad fatigue

      Rotate jobs weekly.

    Evidence

    • HiringSenior and Mid Performance & Marketing Designers (posted August 18 and 24, 2026): "80-90% of your time focused on creating high-velocity performance ads", "mostly static, against real budget", with a Creative Strategist; "We just rolled out a new brand"; by month three "our ads beat the ones we benchmark against".Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • HiringCommunity Manager: the community Slack is full of "how do I...", "can it...", "look what I built" energy, "right now nobody owns the channel" and "the best customer stories never make it back to the team"; the role also covers "Reddit, Trustpilot, G2". A Social Media Manager will own "LinkedIn, X, TikTok, Instagram, YouTube" because social "is split across people who have other day jobs".Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    Lindy now calls itself "the AI employee" in the same words, and others pitch agents for the whole company. Viktor has something they may not publish: aggregate data on jobs actually done and scheduled across 74,000+ teams, plus a research section.

    High impactHigh effort First result in 3 quarters CMO

    First action

    Pick ten questions buyers ask about AI employees.

    How to measure it

    Citations of the report

    Now
    –
    Target
    100 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick questions

      Ten buyer questions.

      CMO 1 week

    2. 2

      Analyze

      Aggregated usage.

      Data Scientist (Growth) 1 month

    3. 3

      Privacy review

      No workspace identifiable.

      Commercial Counsel 2 weeks

    4. 4

      Write and design

      Report and charts.

      Brand & Web Designer 1 month

    5. 5

      Launch

      Press, social and webinars.

      Social Media Manager 2 weeks

    6. 6

      Update

      Quarterly.

      Data Scientist (Growth) quarterly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    CMO

    Smallest test

    Publish one chart of the most scheduled jobs.

    Why it works

    Publish a quarterly "AI Employee Report": the most scheduled jobs by industry, hours and hires avoided, approval rates on sensitive actions, and model cost trends. Make each chart citable and update the facts page with it.

    The company that publishes the numbers defines the category, earns press and gets cited by AI assistants.

    Risks and how to handle them

    • Data privacy

      Aggregate and suppress small groups.

    Evidence

    • Competitor researchRivals' own homepages: Lindy, "Hire an AI Employee That Gets Work Done", "the AI employee that connects to all your tools ... and does real work for the whole team"; Dust, "Multiplayer AI for human-agent collaboration"; Tasklet, "Run your business on agents"; Glean, "Enterprise AI that Works". Viktor publishes its own pages against each, including "vs Lindy Teammate" and "vs Tasklet".Source
    • Your websiteFacts page for AI systems (updated October 17, 2026): legal name Zeta AI, Inc., founded 2023; "$75M Series A led by Accel, announced 19 May 2026"; "Forbes Agentic 20 (October 2026); Sifted AI 100 2026, #21"; works in Slack, Microsoft Teams, the web app and Discord, "plus MCP, REST and OpenAI/Anthropic-compatible APIs"; "74,000+ teams (workspaces), as of October 2026".Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
    • Your websiteCase studies: Hampton "avoided $440K in planned hires" when "Viktor connected 24 tools and took over the reporting, 12 dashboards and 26 recurring jobs a week" in 44 days; TWL ran "12 scheduled workflows across 8 channels in 15 days"; Element Turf went "From zero automation to 62 workflows in two weeks". Each headline counts scheduled work.Source
  • 19

    Agencies are a named vertical, the Implementation Specialist program is built on agency founders (one reports "six figures in revenue in 30 days"), and the use-case library leads with branded client recaps. Today pricing is a single workspace pool.

    High impactHigh effort First result in 3 quarters Head of Product

    First action

    Interview ten agency customers on how they split clients today.

    How to measure it

    Agency plan workspaces

    Now
    –
    Target
    300
    By
    3 quarters

    Steps

    1. 1

      Interview

      Ten agencies.

      Product Manager 2 weeks

    2. 2

      Design

      Pools, scoping, billing.

      Product Manager 1 month

    3. 3

      Build

      Client pools and permissions.

      Product Engineer 1 quarter

    4. 4

      Pilot

      Ten agencies.

      Head of Partnerships 1 quarter

    5. 5

      Price

      From pilot usage.

      Data Scientist (Growth) 1 month

    6. 6

      Launch

      With the specialist directory.

      CMO 1 month

    First result
    3 quarters
    Cost
    Product time
    Owner
    Head of Product

    Smallest test

    Run two agencies on separate workspaces with joint billing by hand.

    Why it works

    Design an agency plan with per-client credit pools, client-scoped memory and permissions, white-label reports and one invoice. Pilot it with ten specialists and agencies before launch.

    Agencies multiply usage across clients, and a plan built for them makes Viktor the default stack for the specialist channel.

    Risks and how to handle them

    • Client data mixing

      Hard client scoping before launch.

    Evidence

    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
    • Your websiteImplementation Specialist program (/experts): specialists keep their implementation fee (a partner-reported "$3,000-$10,000" range), earn "20% eligible subscription revenue" and a "$1,000 bonus per client after the second consecutive paid month"; referred clients get "$100 off"; payouts through Dub. "Specialists bring their own clients today. Viktor does not currently supply or match leads." Viktor Academy has "7 videos and 5 guides".Source
    • Your websitePricing page: Free at "$0 / month" with "up to $100 credits"; Team at "$100 / month", "40,000 credits monthly", shared by the workspace with no per-seat charge; Enterprise custom. Credit cards: "Quick Tasks 100-300 credits", "Complex Workflows 500-1,500 credits", "Full Projects 2,000-5,000 credits". The FAQ says 40,000 credits is "Roughly 80-400 tasks depending on complexity" and "A quick Slack question might cost 50-100 credits. A deep research report or multi-step task might use 500-2,000." Nonprofits get 15% off.Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
  • 20

    The Martech Lead is hired to build marketing's tools and agents on Viktor itself, because marketing cannot keep pace by adding people. That work is the most credible demo Viktor could publish.

    High impactMedium effort First result in 3 quarters Martech Lead

    First action

    Document the first internal build as it is made.

    How to measure it

    Series-sourced signups

    Now
    –
    Target
    300 per episode
    By
    3 quarters

    Steps

    1. 1

      Pick builds

      One a month.

      Martech Lead (AI Builder) monthly

    2. 2

      Record

      Thread and screen.

      Social Media Manager monthly

    3. 3

      Publish

      Blog, YouTube, LinkedIn.

      Social Media Manager monthly

    4. 4

      Release skills

      Reusable builds.

      Martech Lead (AI Builder) monthly

    5. 5

      Promote

      Ambassadors share.

      Partner Development Manager monthly

    6. 6

      Measure

      Signups and skill installs.

      Data Scientist (Growth) monthly

    First result
    3 quarters
    Cost
    Production time
    Owner
    Martech Lead (AI Builder)

    Smallest test

    Publish the partner OS build as episode one.

    Why it works

    Publish a monthly "How Viktor's marketing runs on Viktor" series: the partner OS, the ad reporting, the lifecycle checks, with the real thread, the credits and the time saved. Release the reusable ones as skills.

    Buyers trust what a company does with its own product, and each episode doubles as a recruiting post.

    Risks and how to handle them

    • Exposes internal data

      Redact numbers that are private.

    Evidence

    • HiringMartech Lead (AI Builder) (posted October 13, 2026): "Marketing can't keep pace with our growth by adding people"; owns "the marketing stack (Viktor, PostHog, Clay, Hex, the ad platforms)" and builds "apps, agents and scheduled workflows on Viktor"; by day 90 "A partner OS for all our partner programs is in daily use".Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
    • Your channelsYouTube @getviktor_com: 233 videos and about 787,000 views, with roughly 1,000 subscribers; LinkedIn and X accounts are linked from the site.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 21

    Viktor's channel has 233 videos and about 787,000 views but only about 1,000 subscribers. Views without subscribers usually mean one-off uploads with no series to follow.

    Medium impactLow effort First result in 1 quarter Social Media Manager

    First action

    Pick the first four viewer jobs from the community.

    How to measure it

    Subscribers

    Now
    –
    Target
    10,000
    By
    3 quarters

    Steps

    1. 1

      Choose the format

      One job per episode.

      Social Media Manager 1 week

    2. 2

      Collect jobs

      From the community.

      Community Manager weekly

    3. 3

      Record

      Weekly.

      Social Media Manager weekly

    4. 4

      Cut shorts

      Three per episode.

      Social Media Manager weekly

    5. 5

      Playlists

      Old videos by job.

      Social Media Manager 1 week

    6. 6

      Measure

      Subscribers and signups.

      Data Scientist (Growth) monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Social Media Manager

    Smallest test

    Publish four episodes and compare subscriber growth.

    Why it works

    Launch one weekly show ("Hand it to Viktor": a viewer's real job, done live, with cost), cut each into shorts, and end every episode with the job page link. Archive old uploads into playlists by job.

    A predictable format earns subscribers, and each episode creates a new job page visitor.

    Risks and how to handle them

    • Live failures

      Record, then edit honestly.

    Evidence

    • Your channelsYouTube @getviktor_com: 233 videos and about 787,000 views, with roughly 1,000 subscribers; LinkedIn and X accounts are linked from the site.Source
    • HiringCommunity Manager: the community Slack is full of "how do I...", "can it...", "look what I built" energy, "right now nobody owns the channel" and "the best customer stories never make it back to the team"; the role also covers "Reddit, Trustpilot, G2". A Social Media Manager will own "LinkedIn, X, TikTok, Instagram, YouTube" because social "is split across people who have other day jobs".Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source
  • 22

    The FAQ says Viktor works as one shared employee and that a per-user Private Mode is on the near-term roadmap. Teams that worry about shared context have no way to say so, and Viktor has no list to call when it ships.

    Medium impactLow effort First result in 1 month Lifecycle Manager

    First action

    Add the waitlist form under the FAQ answer.

    How to measure it

    Waitlist conversion at launch

    Now
    –
    Target
    25%
    By
    2 quarters

    Steps

    1. 1

      Add the form

      FAQ and enterprise page.

      Brand & Web Designer 1 day

    2. 2

      Tag in Customer.io

      Private Mode interest.

      Lifecycle Manager 1 day

    3. 3

      Survey

      What they would use it for.

      Lifecycle Manager 1 week

    4. 4

      Share with product

      Monthly.

      Lifecycle Manager monthly

    5. 5

      Launch email

      When shipped.

      Lifecycle Manager at launch

    6. 6

      Measure

      Conversion.

      Data Scientist (Growth) at launch

    First result
    1 month
    Cost
    $0
    Owner
    Lifecycle Manager

    Smallest test

    Add the form this week.

    Why it works

    Add a waitlist where the FAQ answer appears and on the enterprise page, asking what they would use it for. Email the list a launch offer when Private Mode ships, and share demand with product.

    It captures demand that is currently lost and makes the launch an instant campaign.

    Risks and how to handle them

    • Delays frustrate the list

      Send honest progress notes.

    Evidence

    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • Your websiteEnterprise page: "SOC 2 compliant", "SOC 2 attested, DPA ready to sign, sub-processor list public"; "EU data residency is on the roadmap - ask us for the current timeline"; "Configurable retention is not available today"; workspace model choice, where "The Balanced preset costs about half of Smart". The homepage FAQ says "SOC 2 Type 1 compliant, with SOC 2 Type 2 and ISO 27001 currently in progress". The site has no separate trust center.Source
    • HiringLifecycle Manager (posted July 29, 2026): "Our biggest leak is between a user's first message to Viktor and their first scheduled task." "Half of paying workspaces still have only one active human." "Churn here is mostly voluntary and win-back is brand new." Lifecycle today is run "by the Head of Growth as a side quest, with an agency" on Customer.io (ten tracks, 20 flows). Viktor "closed a $75M Series A led by Accel, with Slack's founders co-investing" in May 2026.Source
  • 23

    User Operations is hired because support volume is growing faster than capacity and the Microsoft Teams launch adds load, and the blog has started on correcting an AI employee. Most tickets repeat a few patterns.

    Medium impactLow effort First result in 1 quarter User Operations Specialist

    First action

    List the top ten ticket patterns from the last month.

    How to measure it

    Tickets per 1,000 workspaces

    Now
    –
    Target
    -25%
    By
    2 quarters

    Steps

    1. 1

      Rank patterns

      Top ten.

      User Operations Specialist 1 week

    2. 2

      Write guides

      One a week.

      User Operations Specialist weekly

    3. 3

      Add in-thread tips

      For detected cases.

      Product Engineer 1 month

    4. 4

      Link from replies

      Support macros.

      User Operations Specialist 1 week

    5. 5

      Share with the community

      Weekly digest.

      Community Manager weekly

    6. 6

      Measure

      Tickets by pattern.

      User Operations Specialist monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    User Operations Specialist

    Smallest test

    Publish the top three guides.

    Why it works

    Each week, turn the top ticket pattern into a short help guide and an in-thread tip Viktor can show when it detects the same situation. Track ticket volume per pattern.

    Self-serve fixes cut support load and help users trust Viktor after a mistake, which protects retention.

    Risks and how to handle them

    • Guides go stale

      Review monthly against changelog.

    Evidence

    • HiringCommunity Manager: the community Slack is full of "how do I...", "can it...", "look what I built" energy, "right now nobody owns the channel" and "the best customer stories never make it back to the team"; the role also covers "Reddit, Trustpilot, G2". A Social Media Manager will own "LinkedIn, X, TikTok, Instagram, YouTube" because social "is split across people who have other day jobs".Source
    • Your websiteHomepage: "Not a tool. A hire."; "Used by 74,000+ teams"; "4.9 on G2"; "Plug-and-play. Live in two minutes." in three steps ending "Assign your first job ... He does it, then runs it on a schedule if you want."; the first testimonial shows "Saved: 1-3 hours/week"; 9,800+ integrations. The FAQ says a "Private Mode" with per-user isolation "is on our near-term roadmap" and that disconnecting a tool leaves learned context in "working memory" unless a team runs "Clean Workspace".Source
    • Your websiteSitemaps checked October 22, 2026: 632 integration pages, 186 blog posts, 94 comparison pages, 58 skills pages, 11 case studies and five vertical pages (/for/agencies, ecommerce, legal, nonprofits, saas). The use-case library (/use-case) is one page with three starting points (Media Buying, E-Commerce, Agencies) and no individual use-case pages; job-shaped content such as "Weekly Business Review" and "Executive KPI Dashboard" is published as blog posts. robots.txt welcomes AI crawlers and lists llms.txt and an /ai-instructions page.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Viktor did not commission, review or endorse it, and Programmable is not affiliated with Viktor. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Viktor runs its business.

Something wrong, or do you represent Viktor? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Job pricing and signup handoff, in-thread scheduling, second-user prompts, comparison-page ad groups and speed budgets; the Private Mode waitlist.

  2. Days 31 to 6013 ideas

    Bidding on early activation, day-28 next-jobs reports, the trust page, EU waitlist, ambassador tiers, specialist directory, community gallery, case studies, win-back, German pages and thread ads; the YouTube show and support guides.

  3. Days 61 to 903 ideas

    The AI Employee Report, an agency plan and the public "marketing on Viktor" series.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value work delivered, not answers. The most cited problem: hard to predict what credits buy.

  • Living in Slack and Teams where the team already is
  • Shared context when some work is private
  • In their words: “AI employee”

Market

Competitive landscape

5 competitors compared: Lindy, Dust, Tasklet, Glean and 1 more.

  • Gap to exploit: Predictable cost per recurring job
  • Lindy: Positioning now overlaps with Viktor, so proof decides
  • Dust: Builder-first rather than a ready colleague

Hiring signals

Viktor is hiring the owners of every growth lever it currently runs as a side job.

  • Lifecycle Manager: Biggest leak: first message to first scheduled task. Ideas 1, 2, 3, 15.
  • Brand & Web Designer: Owns home, pricing and SEO pages. Ideas 1, 4, 6.
  • Performance Marketing Lead (Google Ads): Judged on paying teams; multi-geo account. Ideas 5, 16.

From the team that wrote this playbook

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