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jumpcloud.com website review

Visit site (opens in a new tab)Reviewed 28 October 202633 issues · 100 checks

This review found 33 issues worth fixing on jumpcloud.com, 13 of them high impact, across 100 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

Read the full growth playbook for JumpCloud

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.7 s3.5 sMay 9Oct 244.4 s
Show as table
DateReal-visitor load time (LCP)
May 9, 20264.3 s
May 16, 20264.2 s
May 23, 20264.2 s
May 30, 20264.0 s
Jun 6, 20263.9 s
Jun 13, 20263.9 s
Jun 20, 20263.7 s
Jun 27, 20263.6 s
Jul 4, 20263.7 s
Jul 11, 20263.7 s
Jul 18, 20263.7 s
Jul 25, 20263.7 s
Aug 1, 20263.9 s
Aug 8, 20264.3 s
Aug 15, 20264.5 s
Aug 22, 20264.6 s
Aug 29, 20264.5 s
Sep 5, 20264.5 s
Sep 12, 20264.4 s
Sep 19, 20264.3 s
Sep 26, 20264.3 s
Oct 3, 20264.3 s
Oct 10, 20264.2 s
Oct 17, 20264.2 s
Oct 24, 20264.4 s
Real-visitor tap response (INP)75th percentile, phones
246 ms185 msMay 9Oct 24222 ms
Show as table
DateReal-visitor tap response (INP)
May 9, 2026213 ms
May 16, 2026206 ms
May 23, 2026231 ms
May 30, 2026235 ms
Jun 6, 2026234 ms
Jun 13, 2026232 ms
Jun 20, 2026201 ms
Jun 27, 2026193 ms
Jul 4, 2026194 ms
Jul 11, 2026199 ms
Jul 18, 2026204 ms
Jul 25, 2026203 ms
Aug 1, 2026208 ms
Aug 8, 2026197 ms
Aug 15, 2026192 ms
Aug 22, 2026196 ms
Aug 29, 2026200 ms
Sep 5, 2026208 ms
Sep 12, 2026224 ms
Sep 19, 2026231 ms
Sep 26, 2026237 ms
Oct 3, 2026239 ms
Oct 10, 2026238 ms
Oct 17, 2026230 ms
Oct 24, 2026222 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of jumpcloud.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. jumpcloud.com at 0.6 s0.6 s
  2. jumpcloud.com at 1.2 s1.2 s
  3. jumpcloud.com at 1.8 s1.8 s
  4. jumpcloud.com at 2.4 s2.4 s
  5. jumpcloud.com at 3.0 s3.0 s
  6. jumpcloud.com at 3.6 s3.6 s
  7. jumpcloud.com at 4.2 s4.2 s
  8. jumpcloud.com at 4.8 s4.8 s

jumpcloud.com does not allow embedding, so this is Google's rendering of the page.

Speed

14 to fix43
  • Use efficient cache lifetimes

    1.5 s · 866 KiB

    44 files are served with short cache lifetimes, so returning visitors download them again (866 KiB).

  • Google Tag Manager adds 1.7 s

    1.7 s

    Google Tag Manager costs a phone 1.7 s of main-thread work and 891 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Render-blocking requests

    1.7 s

    3 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.7 s.

  • Mobile performance score: 43

    43/100

    Your mobile performance score is 43 (desktop: 71). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 9.7 s

    A phone's processor spends 9.7 s on main-thread work while loading, 6.3 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Optanon and Drift and others), adding 2.5 MB and 4.7 s of main-thread time.

  • Optanon adds 866 ms

    866 ms

    Optanon costs a phone 866 ms of main-thread work and 349 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    750 ms · 120 KiB

    2 images could be 120 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 750 ms faster on a phone.

  • Reduce unused CSS

    600 ms · 115 KiB

    About 115 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 600 ms faster on a phone.

  • Reduce unused JavaScript

    688 KiB

    About 688 KiB of JavaScript is downloaded but never used on this page.

  • Drift adds 551 ms

    551 ms

    Drift costs a phone 551 ms of main-thread work and 813 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 589 ms. During a long task the page ignores taps.

  • intellimize.co adds 546 ms

    546 ms

    intellimize.co costs a phone 546 ms of main-thread work and 108 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • reddit adds 342 ms

    342 ms

    reddit costs a phone 342 ms of main-thread work and 26 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Legacy JavaScript

    46 KiB

    Polyfills for old browsers add 46 KiB JavaScript that modern phones do not need.

  • Phones get a much slower page than desktops

    Desktop scores 71 but mobile only 43. A gap that wide usually means heavy scripts and images that hit phones hardest.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

1 checks passed
  • Server response: 18 ms

    18 ms

    Your server sent the HTML in 18 ms, well inside Google's 600 ms guideline.

Core Web Vitals

11 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user FCP: 3.2 s

    3.2 s

    Real visitors see the first content after 3.2 s (75th percentile). Good is under 1.8 s.

  • Time to Interactive: 29.2 s

    29.2 s

    The page becomes fully interactive after 29.2 s. Good is under 3.8 s.

  • Total Blocking Time: 2.6 s

    2.6 s

    Scripts block taps and scrolling for 2.6 s in total while the page loads. Good is under 200 ms.

  • Speed Index: 7.3 s

    7.3 s

    Visually, the page fills in at 7.3 s (Speed Index). Good is under 3.4 s.

  • Largest Contentful Paint: 4.6 s

    4.6 s

    Your largest element takes 4.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “Hero animation”.

  • Real-user LCP: 3.1 s

    3.1 s

    Real visitors wait 3.1 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 349 ms

    349 ms

    Real visitors wait 349 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user TTFB: 1.4 s

    1.4 s

    Real visitors wait 1.4 s for your server to start answering (75th percentile). Good is under 800 ms.

  • First Contentful Paint: 3.0 s

    3.0 s

    The first text or image appears after 3.0 s on a phone. Good is under 1.8 s.

  • 2 images without width and height

    2 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +8%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' tap response (inp) went from 213 ms to 222 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +2%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' largest content (lcp) went from 4.3 s to 4.4 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

2 checks passed
  • Real-user CLS: 0.08

    0.08

    For real visitors the layout shifts by 0.08 (75th percentile). Good is under 0.1.

  • Cumulative Layout Shift: 0.032

    0.032

    The layout barely moves while loading (CLS 0.032, good is under 0.1).

Images and page weight

1 to fix70
  • Page weight: 17.5 MB in 274 requests

    17.5 MB

    Your homepage downloads 17.5 MB in 274 requests on a phone: media 14.0 MB (1), scripts 2.8 MB (105) and fonts 290 KiB (16). Under 2 MB keeps phones on slow connections fast.

  • About 5.0 g of CO₂ per visit

    4.97 g

    By the Sustainable Web Design model, a visit to your homepage emits about 4.97 g of CO₂e: 596.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

3 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

1 to fixGoogle 9999
  • Headings should not be empty (1 element)

    Headings should not be empty: 1 element on the page fails this check, rated minor by axe-core.

  • Headings skip levels

    Headings skip levels (h2 → h4), which makes the page harder to scan with a screen reader.

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (1 element).

2 checks passed
  • Every image has alt text

    All 37 images in the HTML carry an alt attribute.

  • 47 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 49 WCAG 2.2 A/AA and best-practice rules on the phone render: 47 passed and 2 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

1 to fixGoogle 9298
  • 2 links with vague text

    2 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • 240 internal links, 20 external

    The homepage links to 240 pages on jumpcloud.com and 20 external pages.

8 checks passed
  • Meta description: 152 characters

    Your meta description is 152 characters: “JumpCloud makes it simple to manage Windows, Apple, Linux, and Android devices and to deliver secure access with SSO, M…”.

  • One H1 headline

    Your main headline reads: “Intelligent, Secure IT.”.

  • Title: 59 characters

    Your title is a healthy 59 characters: “JumpCloud: Unified Platform for Identity, Access, & Devices”.

  • Canonical URL set

    The canonical URL is https://jumpcloud.com/.

  • Structured data in place

    Structured data found: BreadcrumbList, Organization, WebPage and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://jumpcloud.com/sitemap_index.xml.

AI search readiness

1 to fix88
  • Organization data is thin (3 of 6 facts)

    Your Organization JSON-LD is missing sameAs (social profiles), description and contact details. These are the facts AI assistants use to describe a business and to tell it apart from others with a similar name.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (938 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes /llms.txt (35 KiB, 28 links), a plain-text guide to the site for AI tools.

Other pages

100
  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 102 found) and read each the way a search engine does.

7 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has a meta description

    All 15 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

3 to fixGoogle 9271
  • 3 broken images

    3 images failed to load on a phone, for example https://bat.bing.com/action/0?ti=148001358&Ver=2&mid=1b22b538-8aff-4e3d-92c7-a4a84b9eee5d&bo=3&sid=7882b9e0d26311f1a94ecdb62417ec40&vid=7882ee40d26311f189702d86de09ac09&vids=0&msclkid=N&pi=918639831&l.

  • 2 small tap targets

    2 of 8 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_FAILED”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Content security policy”).

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

100
  • 1 link through redirect chains

    1 link go through two or more redirects, for example https://www.facebook.com/pages/JumpCloud/517890504928642.

  • No security.txt

    There is no /.well-known/security.txt telling researchers how to report a security problem to you.

8 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (jumpcloud.com).

  • Valid certificate (98 days left)

    The certificate from Amazon · Amazon RSA 2048 M04 verifies for jumpcloud.com and is valid for another 98 days.

  • Protected from clickjacking

    X-Frame-Options or a frame-ancestors policy stops other sites framing yours.

  • Content-Security-Policy set

    A Content-Security-Policy is set, the main browser-side defence against injected scripts.

  • HSTS enabled

    Strict-Transport-Security is set, so browsers always use https.

  • http:// redirects to https

    http://jumpcloud.com redirects to the secure version.

  • HTTP/2

    The server speaks HTTP/2, so browsers load many files over one connection.

  • All 54 links work

    All 54 links checked from your homepage (40 internal, 14 external) answered without errors.

Domain and trust

  • No CAA record

    jumpcloud.com has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.

  • DNSSEC is off

    jumpcloud.com's DNS answers are not signed. DNSSEC stops attackers forging them to send visitors or email elsewhere; most registrars switch it on in a click, though most sites still run without it.

2 checks passed
  • Domain is 21 years old

    21 years

    jumpcloud.com was registered in Aug 2005 through GoDaddy.com, LLC. An established domain carries more trust with email providers and search engines.

  • Registered until Aug 2028

    jumpcloud.com is registered until Aug 2028.

Content and conversion

100
  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 490 words of copy

    The homepage carries about 490 words of visible text.

5 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Learn More”.

  • 16 calls to action

    The homepage has 16 calls to action, for example “Contact Us”, “Download Now” and “Access Request”.

  • Social proof on the page

    Social proof on the homepage: 23 testimonial or review blocks, 11 customer or partner logos and 2 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager and Hotjar.

  • Direct contact links

    Visitors can reach you directly: 3 phone links and 2 email links.

Email authentication

1 to fix75
  • SPF does not block other senders (no all)

    Your SPF record doesn't end in -all or ~all, so it doesn't stop other servers sending as you: “v=spf1 include:_spf.google.com redirect=92a9d6451b5c81c4b4f330465322362ff9ecd73b94ef247be6bdb1ca.us.rspf.letsdmarc.com”.

  • Email authentication score: 75/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

2 checks passed
  • DMARC policy: quarantine

    DMARC tells receivers to quarantine mail that fails authentication, and sends you reports.

  • DKIM signing found

    A DKIM key is published (selector “google”, “s1” and “s2”), so receivers can verify mail really came from you.

Privacy and tracking

  • 11 trackers load before any consent

    11

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Hotjar and LinkedIn Insight and 6 mores (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 31 cookies set on arrival

    31

    Opening the homepage sets 31 cookies (measured from a US location before any click).

  • 62 other companies contacted

    Loading the homepage contacts 62 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Upkeep, stack and company

  • It runs WordPress 7.1; the current release is 7.1.3.

Stack

CMS
WordPress 7.1
Framework
jQuery
Analytics
Google Tag Manager | Hotjar
Hosting
CloudFront

Hiring

Hiring
40 open roles
Teams
Software Engineering (11), Customer Support Engineering (5), Sales (4), Product Management (3)
Job board
lever

Company

Employees
284
Founded
2013

Upkeep, stack, hiring and company data from programmable.info

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This review found 33 issues on jumpcloud.com, including 25 speed issues and 1 SEO issue. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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