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marshallretailgroup.com website review

Visit site (opens in a new tab)Reviewed 28 October 202642 issues · 91 checks

This review found 42 issues worth fixing on marshallretailgroup.com, 21 of them high impact, across 91 checks. The most urgent: reduce unused JavaScript. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
1.9 s1.5 sMay 9Oct 241.6 s
Show as table
DateReal-visitor load time (LCP)
May 9, 20261.6 s
May 16, 20261.6 s
May 23, 20261.6 s
May 30, 20261.6 s
Jun 6, 20261.7 s
Jun 13, 20261.7 s
Jun 20, 20261.7 s
Jun 27, 20261.7 s
Jul 4, 20261.7 s
Jul 11, 20261.8 s
Jul 18, 20261.8 s
Jul 25, 20261.8 s
Aug 1, 20261.7 s
Aug 8, 20261.7 s
Aug 15, 20261.7 s
Aug 22, 20261.8 s
Aug 29, 20261.8 s
Sep 5, 20261.8 s
Sep 12, 20261.8 s
Sep 19, 20261.7 s
Sep 26, 20261.8 s
Oct 3, 20261.7 s
Oct 10, 20261.7 s
Oct 17, 20261.7 s
Oct 24, 20261.6 s
Real-visitor tap response (INP)75th percentile, phones
91 ms72 msMay 9Oct 2477 ms
Show as table
DateReal-visitor tap response (INP)
May 9, 202681 ms
May 16, 202681 ms
May 23, 202678 ms
May 30, 202679 ms
Jun 6, 202679 ms
Jun 13, 202676 ms
Jun 20, 202677 ms
Jun 27, 202674 ms
Jul 4, 202678 ms
Jul 11, 202680 ms
Jul 18, 202685 ms
Jul 25, 202686 ms
Aug 1, 202683 ms
Aug 8, 202681 ms
Aug 15, 202681 ms
Aug 22, 202685 ms
Aug 29, 202687 ms
Sep 5, 202689 ms
Sep 12, 202689 ms
Sep 19, 202680 ms
Sep 26, 202674 ms
Oct 3, 202674 ms
Oct 10, 202675 ms
Oct 17, 202676 ms
Oct 24, 202677 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of marshallretailgroup.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. marshallretailgroup.com at 0.4 s0.4 s
  2. marshallretailgroup.com at 0.8 s0.8 s
  3. marshallretailgroup.com at 1.1 s1.1 s
  4. marshallretailgroup.com at 1.5 s1.5 s
  5. marshallretailgroup.com at 1.9 s1.9 s
  6. marshallretailgroup.com at 2.3 s2.3 s
  7. marshallretailgroup.com at 2.6 s2.6 s
  8. marshallretailgroup.com at 3.0 s3.0 s

Speed

11 to fix37
  • Reduce unused JavaScript

    4.5 s · 521 KiB

    About 521 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 4.5 s faster on a phone.

  • Improve image delivery

    3.0 s · 796 KiB

    8 images could be 796 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 3.0 s faster on a phone.

  • Render-blocking requests

    1.9 s

    13 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.9 s.

  • Mobile performance score: 37

    37/100

    Your mobile performance score is 37 (desktop: 81). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 7,793 HTML elements

    The page has 7,793 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 6 third-party services on the page

    6 third-party services load with your homepage (Google CDN, Accessibe Accessibility Overlay and Cookiebot and others), adding 1.2 MB and 1.2 s of main-thread time.

  • Google CDN adds 705 ms

    705 ms

    Google CDN costs a phone 705 ms of main-thread work and 736 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Reduce unused CSS

    450 ms · 81 KiB

    About 81 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 450 ms faster on a phone.

  • Use efficient cache lifetimes

    450 ms · 34 KiB

    3 files are served with short cache lifetimes, so returning visitors download them again (34 KiB).

  • Main-thread work: 3.4 s

    A phone's processor spends 3.4 s on main-thread work while loading, 1.7 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 14 long tasks on the main thread

    14 long tasks block the main thread while loading, the longest for 295 ms. During a long task the page ignores taps.

  • Phones get a much slower page than desktops

    Desktop scores 81 but mobile only 37. A gap that wide usually means heavy scripts and images that hit phones hardest.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

  • Minify JavaScript

    3 KiB

    3 KiB could be saved by minifying JavaScript.

  • Minify CSS

    2 KiB

    2 KiB could be saved by minifying CSS.

1 checks passed
  • Server response: 10 ms

    10 ms

    Your server sent the HTML in 10 ms, well inside Google's 600 ms guideline.

Core Web Vitals

8 to fix100
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • First Contentful Paint: 9.1 s

    9.1 s

    The first text or image appears after 9.1 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 17.6 s

    17.6 s

    Your largest element takes 17.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the element shown below.

  • Time to Interactive: 17.7 s

    17.7 s

    The page becomes fully interactive after 17.7 s. Good is under 3.8 s.

  • Speed Index: 9.1 s

    9.1 s

    Visually, the page fills in at 9.1 s (Speed Index). Good is under 3.4 s.

  • Total Blocking Time: 841 ms

    841 ms

    Scripts block taps and scrolling for 841 ms in total while the page loads. Good is under 200 ms.

  • Real-user TTFB: 1.0 s

    1.0 s

    Real visitors wait 1.0 s for your server to start answering (75th percentile). Good is under 800 ms.

  • 3 images without width and height

    3 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    -6%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' tap response (inp) went from 81 ms to 77 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +6%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' largest content (lcp) went from 1.6 s to 1.6 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

5 checks passed
  • Real-user LCP: 1.7 s

    1.7 s

    Real visitors wait 1.7 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 70 ms

    70 ms

    Real visitors wait 70 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Cumulative Layout Shift: 0

    0

    The layout barely moves while loading (CLS 0, good is under 0.1).

Images and page weight

3 to fix68
  • Page weight: 3.4 MB in 55 requests

    3.4 MB

    Your homepage downloads 3.4 MB in 55 requests on a phone: images 1.4 MB (15), scripts 1.2 MB (17) and other files 351 KiB (3). Under 2 MB keeps phones on slow connections fast.

  • 5 images in older formats

    5 images (704 KiB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 4 images below the first screen load straight away

    4 images further down the page (557 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 1.0 g of CO₂ per visit

    0.96 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.96 g of CO₂e: 115.1 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

10 to fixGoogle 6784
  • 3 buttons without a name

    3 buttons have no accessible name, so screen readers announce just “button”.

  • Certain ARIA roles must contain particular children (1 element)

    Certain ARIA roles must contain particular children: 1 element on the page fails this check, rated critical by axe-core.

  • Unlabelled dropdowns

    1 dropdown has no label.

  • 8 text elements with low contrast

    8 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • ARIA input fields must have an accessible name (1 element)

    ARIA input fields must have an accessible name: 1 element on the page fails this check, rated serious by axe-core.

  • Links look like plain text

    1 link inside paragraphs relies on colour alone to stand out.

  • Links must have discernible text (1 element)

    Links must have discernible text: 1 element on the page fails this check, rated serious by axe-core.

  • Orphan list items

    Some list items are not inside a list.

  • All page content should be contained by landmarks (1,452 elements)

    All page content should be contained by landmarks: 1,452 elements on the page fail this check, rated moderate by axe-core.

  • 5 form fields without a label

    5 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • Headings skip levels

    Headings skip levels (h1 → h4), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 11 images in the HTML carry an alt attribute.

  • 45 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 56 WCAG 2.2 A/AA and best-practice rules on the phone render: 45 passed and 11 failed. 2 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

3 to fixGoogle 10083
  • Title is short (8 characters)

    Your title is only 8 characters: “Homepage”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • 8 H1 headlines

    There are 8 <h1> headlines (“WHSmith North America”, “2” and “334”). One clear main headline is easier for people and search engines.

  • Meta description is long (219 characters)

    Your meta description is 219 characters; Google truncates after about 160, so the end of your pitch is cut.

  • 34 internal links, 366 external

    The homepage links to 34 pages on marshallretailgroup.com and 366 external pages.

5 checks passed
  • Canonical URL set

    The canonical URL is https://www.whsmithna.com/.

  • Structured data in place

    Structured data found: BreadcrumbList, ImageObject, Organization, WebPage and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.whsmithna.com/sitemap.xml.

AI search readiness

100
4 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 4 of 6 facts

    Your Organization JSON-LD gives name, url, logo and sameAs (social profiles); description and contact details would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (19,308 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes https://www.whsmithna.com/llms.txt (2 KiB, 16 links, though it should open with a “# Title” line), a plain-text guide to the site for AI tools.

Other pages

4 to fix78
  • 5 linked pages hidden from search

    https://www.whsmithna.com/brand-category/news-gift, https://www.whsmithna.com/brand-category/tech, https://www.whsmithna.com/brand-category/specialty, https://www.whsmithna.com/brand-category/licensed and https://www.whsmithna.com/brand-category/fashion are marked noindex but linked from your homepage. If they are meant to be found, remove the noindex.

  • 10 pages without a meta description

    https://www.whsmithna.com/concepts, https://www.whsmithna.com/brand-category/news-gift, https://www.whsmithna.com/brand-category/tech, https://www.whsmithna.com/brand-category/specialty, https://www.whsmithna.com/brand-category/licensed and https://www.whsmithna.com/brand-category/fashion and 4 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 10 links to non-canonical URLs

    Your homepage links to 10 pages by a URL that isn't their canonical one, for example https://www.whsmithna.com/contact, whose canonical is https://www.whsmithna.com/store/elc-den-t-b. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 1 page without an H1

    https://www.whsmithna.com/locations has no <h1> headline, so visitors and search engines get no clear main topic.

  • 2 pages with very little text

    https://www.whsmithna.com/concepts and https://www.whsmithna.com/partners have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 1 page slow to respond

    https://www.whsmithna.com/locations took over 3 s to send its HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 21 found) and read each the way a search engine does.

3 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

Google 92100
  • 1 low-resolution image

    1 image is served at too low a resolution for sharp phone screens.

3 checks passed
  • No console errors

    No JavaScript errors were logged while the page loaded on a phone.

  • Tap targets are thumb-sized

    10 of 12 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

3 to fix72
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 8,997 words of copy

    The homepage carries about 8,997 words of visible text.

6 checks passed
  • 2 calls to action

    The homepage has 2 calls to action, for example “Contact us” and “Contact”.

  • 3 short forms

    3 short forms (2 fields at most) are right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager and Google Analytics.

  • Direct contact links

    Visitors can reach you directly: 724 phone links and 0 email links.

  • Opening hours shown

    Your opening hours are on the homepage.

  • Phone number on the homepage

    Your phone number is on the homepage as a tap-to-call link.

Privacy and tracking

  • 8 other companies contacted

    Loading the homepage contacts 8 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

2 checks passed
  • Consent tool: Cookiebot

    A consent management tool (Cookiebot) loads with the page.

  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at marshallretailgroup.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
WordPress
Framework
jQuery
Analytics
Google Analytics | Google Tag Manager
Hosting
Fastly

Upkeep, stack, hiring and company data from programmable.info

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