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ncdot.gov website review

Visit site (opens in a new tab)Reviewed 11 October 202642 issues · 90 checks

This review found 42 issues worth fixing on ncdot.gov, 19 of them high impact, across 90 checks. The most urgent: reduce unused JavaScript. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
2.6 s2.1 sApr 18Oct 32.3 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20262.5 s
Apr 25, 20262.5 s
May 2, 20262.5 s
May 9, 20262.5 s
May 16, 20262.5 s
May 23, 20262.4 s
May 30, 20262.5 s
Jun 6, 20262.5 s
Jun 13, 20262.5 s
Jun 20, 20262.5 s
Jun 27, 20262.5 s
Jul 4, 20262.5 s
Jul 11, 20262.4 s
Jul 18, 20262.4 s
Jul 25, 20262.3 s
Aug 1, 20262.2 s
Aug 8, 20262.2 s
Aug 15, 20262.2 s
Aug 22, 20262.2 s
Aug 29, 20262.2 s
Sep 5, 20262.2 s
Sep 12, 20262.2 s
Sep 19, 20262.3 s
Sep 26, 20262.3 s
Oct 3, 20262.3 s
Real-visitor tap response (INP)75th percentile, phones
104 ms102 msApr 18Oct 3104 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026102 ms
Apr 25, 2026102 ms
May 2, 2026102 ms
May 9, 2026102 ms
May 16, 2026103 ms
May 23, 2026103 ms
May 30, 2026102 ms
Jun 6, 2026102 ms
Jun 13, 2026102 ms
Jun 20, 2026102 ms
Jun 27, 2026102 ms
Jul 4, 2026102 ms
Jul 11, 2026102 ms
Jul 18, 2026102 ms
Jul 25, 2026102 ms
Aug 1, 2026102 ms
Aug 8, 2026102 ms
Aug 15, 2026102 ms
Aug 22, 2026103 ms
Aug 29, 2026103 ms
Sep 5, 2026103 ms
Sep 12, 2026104 ms
Sep 19, 2026104 ms
Sep 26, 2026104 ms
Oct 3, 2026104 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of ncdot.gov (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. ncdot.gov at 0.4 s0.4 s
  2. ncdot.gov at 0.8 s0.8 s
  3. ncdot.gov at 1.2 s1.2 s
  4. ncdot.gov at 1.6 s1.6 s
  5. ncdot.gov at 2.0 s2.0 s
  6. ncdot.gov at 2.4 s2.4 s
  7. ncdot.gov at 2.7 s2.7 s
  8. ncdot.gov at 3.1 s3.1 s

Speed

8 to fix30
  • Reduce unused JavaScript

    5.0 s · 980 KiB

    About 980 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 5.0 s faster on a phone.

  • Use efficient cache lifetimes

    1.1 s · 3.3 MB

    37 files are served with short cache lifetimes, so returning visitors download them again (3.3 MB).

  • Render-blocking requests

    2.0 s

    5 files block the first paint until they finish downloading. Deferring or inlining them could save about 2.0 s.

  • Minify JavaScript

    1.5 s · 293 KiB

    293 KiB could be saved by minifying JavaScript.

  • Mobile performance score: 30

    30/100

    Your mobile performance score is 30 (desktop: 45). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Improve image delivery

    450 ms · 5.0 MB

    21 images could be 5.0 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 450 ms faster on a phone.

  • Reduce unused CSS

    600 ms · 116 KiB

    About 116 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 600 ms faster on a phone.

  • Google Tag Manager adds 333 ms

    333 ms

    Google Tag Manager costs a phone 333 ms of main-thread work and 440 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 3 third-party services on the page

    3 third-party services load with your homepage (Google Tag Manager, Google Analytics and YouTube), adding 501 KiB and 346 ms of main-thread time.

  • Font display

    200 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 200 ms).

  • 5 long tasks on the main thread

    5 long tasks block the main thread while loading, the longest for 166 ms. During a long task the page ignores taps.

  • Legacy JavaScript

    29 KiB

    Polyfills for old browsers add 29 KiB JavaScript that modern phones do not need.

  • Minify CSS

    7 KiB

    7 KiB could be saved by minifying CSS.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

2 checks passed
  • Main-thread work: 1.9 s

    A phone's processor spends 1.9 s on main-thread work while loading, 1.0 s of it running JavaScript. That is comfortably low.

  • Server response: 2 ms

    2 ms

    Your server sent the HTML in 2 ms, well inside Google's 600 ms guideline.

Core Web Vitals

9 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user CLS: 1.03

    1.03

    For real visitors the layout shifts by 1.03 (75th percentile). Good is under 0.1.

  • Cumulative Layout Shift: 1.902

    1.902

    The layout shifts by 1.902 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • Largest Contentful Paint: 25.3 s

    25.3 s

    Your largest element takes 25.3 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “A passenger is loaded aboard the McDowell Express shuttle.”.

  • Time to Interactive: 25.9 s

    25.9 s

    The page becomes fully interactive after 25.9 s. Good is under 3.8 s.

  • Speed Index: 11.6 s

    11.6 s

    Visually, the page fills in at 11.6 s (Speed Index). Good is under 3.4 s.

  • First Contentful Paint: 4.3 s

    4.3 s

    The first text or image appears after 4.3 s on a phone. Good is under 1.8 s.

  • Real-user LCP: 3.9 s

    3.9 s

    Real visitors wait 3.9 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • 10 images without width and height

    10 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +2%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 102 ms to 104 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

5 checks passed
  • Real-user INP: 102 ms

    102 ms

    Real visitors wait 102 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 736 ms

    736 ms

    Real visitors wait 736 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) got 10% faster for real visitors

    -10%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 2.5 s to 2.3 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Total Blocking Time: 165 ms

    165 ms

    Scripts block the page for only 165 ms while loading. Good is under 200 ms.

Images and page weight

5 to fix18
  • Page weight: 9.2 MB in 102 requests

    9.2 MB

    Your homepage downloads 9.2 MB in 102 requests on a phone: images 6.2 MB (38), scripts 2.1 MB (29) and other files 768 KiB (26). Under 2 MB keeps phones on slow connections fast.

  • 1 image over 500 KB

    DriveNC2026ncdotHomepage.png weighs 1.1 MB. On a phone connection a single image that size takes seconds.

  • 1 image far larger than shown

    602 KiB

    1 image is downloaded at several times the size a phone draws it, for example DriveNC2026ncdotHomepage.png at 1,507 px wide, shown at 342 px. Resized copies would save about 602 KiB.

  • 5 images in older formats

    5 images (1.6 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 1 image below the first screen load straight away

    1 image further down the page (1.1 MB) download before anyone scrolls to it. Adding loading="lazy" lets the first screen load first.

  • About 2.6 g of CO₂ per visit

    2.61 g

    By the Sustainable Web Design model, a visit to your homepage emits about 2.61 g of CO₂e: 313.0 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

4 to fixGoogle 9996
  • All page content should be contained by landmarks (13 elements)

    All page content should be contained by landmarks: 13 elements on the page fail this check, rated moderate by axe-core.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • Page should contain a level-one heading (1 element)

    Page should contain a level-one heading: 1 element on the page fails this check, rated moderate by axe-core.

  • 3 links without text

    3 visible links have no text or label, so screen readers cannot say where they go.

  • Headings skip levels

    Headings skip levels (h1 → h4), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 1 image in the HTML carry an alt attribute.

  • 47 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 51 WCAG 2.2 A/AA and best-practice rules on the phone render: 47 passed and 4 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

5 to fixGoogle 7780
  • No meta description

    No meta description, so Google writes its own snippet from whatever text it finds.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • 6 links with vague text

    6 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • 4 links crawlers can't follow

    4 links have no real href, so search engines can't follow them.

  • 20 internal links, 12 external

    The homepage links to 20 pages on ncdot.gov and 12 external pages.

5 checks passed
  • One H1 headline

    Your main headline reads: “N.C. Department of Transportation”.

  • Title: 33 characters

    Your title is a healthy 33 characters: “N.C. Department of Transportation”.

  • Canonical URL set

    The canonical URL is https://www.ncdot.gov/Pages/default.aspx.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.ncdot.gov/sitemap.xml.

AI search readiness

2 to fix63
  • Most text only appears after JavaScript runs

    20%

    A phone browser shows 548 words, but the HTML your server sends has only 110. GPTBot, ClaudeBot and PerplexityBot read that HTML without running JavaScript, so they see an almost empty page. Server-side rendering or pre-rendering fixes it.

  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • llms.txt published

    The site publishes https://www.ncdot.gov/llms.txt (7 KiB, 12 links), a plain-text guide to the site for AI tools.

Other pages

3 to fix83
  • 3 pages share a title

    https://www.ncdot.gov/Pages/default.aspx, / and https://www.ncdot.gov/pages/default2.aspx all use the title “N.C. Department of Transportation”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 4 pages without a meta description

    /, https://www.ncdot.gov/pages/default2.aspx, https://www.ncdot.gov/dmv and https://www.ncdot.gov/divisions/turnpike/Pages/default.aspx have no meta description, so Google writes the search snippet from whatever text it finds.

  • 4 links to non-canonical URLs

    Your homepage links to 4 pages by a URL that isn't their canonical one, for example /, whose canonical is https://www.ncdot.gov/Pages/default.aspx. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 11 pages with very little text

    /, https://www.ncdot.gov/pages/default2.aspx, https://www.ncdot.gov/divisions/aviation/Pages/default.aspx, https://www.ncdot.gov/dmv, https://www.ncdot.gov/divisions/ferry/Pages/default.aspx and https://www.ncdot.gov/divisions/globaltranspark/Pages/default.aspx and 5 others have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 16 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

1 to fixGoogle 8197
  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • Missing source maps

    Large scripts ship without source maps.

3 checks passed
  • No console errors

    No JavaScript errors were logged while the page loaded on a phone.

  • Tap targets are thumb-sized

    40 of 49 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

4 to fix63
  • No calls to action

    We found no call-to-action buttons or links (such as “Book a demo” or “Get a quote”) anywhere on the homepage.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 548 words of copy

    The homepage carries about 548 words of visible text.

4 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “contact us”.

  • 1 short form

    A short form (2 fields at most) is right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager and Google Analytics.

  • Phone number on the homepage

    Your phone number is on the homepage as a tap-to-call link.

Privacy and tracking

1 to fix
  • 2 trackers load before any consent

    2

    Before a visitor clicks anything, the page loads Google Analytics and Google Tag Manager (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 6 cookies set on arrival

    6

    Opening the homepage sets 6 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 3 other companies contacted

    Loading the homepage contacts 3 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at ncdot.gov, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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