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neopets.com website review

Visit site (opens in a new tab)Reviewed 11 October 202646 issues · 88 checks

This review found 46 issues worth fixing on neopets.com, 18 of them high impact, across 88 checks. The most urgent: improve image delivery. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
2.4 s1.8 sApr 18Oct 32.3 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20261.9 s
Apr 25, 20261.8 s
May 2, 20261.9 s
May 9, 20262.0 s
May 16, 20262.0 s
May 23, 20262.1 s
May 30, 20262.1 s
Jun 6, 20262.2 s
Jun 13, 20262.3 s
Jun 20, 20262.3 s
Jun 27, 20262.3 s
Jul 4, 20262.0 s
Jul 11, 20261.9 s
Jul 18, 20261.9 s
Jul 25, 20261.9 s
Aug 1, 20261.9 s
Aug 8, 20261.9 s
Aug 15, 20261.8 s
Aug 22, 20261.8 s
Aug 29, 20261.8 s
Sep 5, 20261.9 s
Sep 12, 20261.9 s
Sep 19, 20262.0 s
Sep 26, 20262.2 s
Oct 3, 20262.3 s
Real-visitor tap response (INP)75th percentile, phones
275 ms232 msApr 18Oct 3237 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026270 ms
Apr 25, 2026270 ms
May 2, 2026268 ms
May 9, 2026263 ms
May 16, 2026262 ms
May 23, 2026261 ms
May 30, 2026262 ms
Jun 6, 2026262 ms
Jun 13, 2026262 ms
Jun 20, 2026262 ms
Jun 27, 2026263 ms
Jul 4, 2026263 ms
Jul 11, 2026262 ms
Jul 18, 2026258 ms
Jul 25, 2026252 ms
Aug 1, 2026248 ms
Aug 8, 2026248 ms
Aug 15, 2026249 ms
Aug 22, 2026251 ms
Aug 29, 2026251 ms
Sep 5, 2026252 ms
Sep 12, 2026253 ms
Sep 19, 2026247 ms
Sep 26, 2026242 ms
Oct 3, 2026237 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of neopets.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. neopets.com at 0.8 s0.8 s
  2. neopets.com at 1.5 s1.5 s
  3. neopets.com at 2.3 s2.3 s
  4. neopets.com at 3.1 s3.1 s
  5. neopets.com at 3.8 s3.8 s
  6. neopets.com at 4.6 s4.6 s
  7. neopets.com at 5.4 s5.4 s
  8. neopets.com at 6.1 s6.1 s

Speed

9 to fix39
  • Improve image delivery

    1.2 s · 15.9 MB

    62 images could be 15.9 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 1.2 s faster on a phone.

  • Reduce unused JavaScript

    4.8 s · 551 KiB

    About 551 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 4.8 s faster on a phone.

  • Render-blocking requests

    1.9 s

    6 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.9 s.

  • Mobile performance score: 39

    39/100

    Your mobile performance score is 39 (desktop: 44). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google CDN, Google/Doubleclick Ads and Other Google APIs/SDKs and others), adding 1.4 MB and 541 ms of main-thread time.

  • Google CDN adds 276 ms

    276 ms

    Google CDN costs a phone 276 ms of main-thread work and 733 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Main-thread work: 2.9 s

    A phone's processor spends 2.9 s on main-thread work while loading, 1.2 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Google/Doubleclick Ads adds 155 ms

    155 ms

    Google/Doubleclick Ads costs a phone 155 ms of main-thread work and 307 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 1,605 HTML elements

    The page has 1,605 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • Reduce unused CSS

    150 ms · 49 KiB

    About 49 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 150 ms faster on a phone.

  • Use efficient cache lifetimes

    150 ms · 34 KiB

    5 files are served with short cache lifetimes, so returning visitors download them again (34 KiB).

  • Legacy JavaScript

    150 ms · 13 KiB

    Polyfills for old browsers add 13 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • 8 long tasks on the main thread

    8 long tasks block the main thread while loading, the longest for 128 ms. During a long task the page ignores taps.

  • Minify JavaScript

    9 KiB

    9 KiB could be saved by minifying JavaScript.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 10 ms

    10 ms

    Your server sent the HTML in 10 ms, well inside Google's 600 ms guideline.

Core Web Vitals

11 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Largest Contentful Paint: 120.3 s

    120.3 s

    Your largest element takes 120.3 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.

  • Time to Interactive: 131.0 s

    131.0 s

    The page becomes fully interactive after 131.0 s. Good is under 3.8 s.

  • Cumulative Layout Shift: 0.579

    0.579

    The layout shifts by 0.579 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • First Contentful Paint: 3.9 s

    3.9 s

    The first text or image appears after 3.9 s on a phone. Good is under 1.8 s.

  • Real-user LCP: 2.7 s

    2.7 s

    Real visitors wait 2.7 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Largest content (LCP) got 22% slower for real visitors

    +22%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 1.9 s to 2.3 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Real-user FCP: 2.1 s

    2.1 s

    Real visitors see the first content after 2.1 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.4 s

    1.4 s

    Real visitors wait 1.4 s for your server to start answering (75th percentile). Good is under 800 ms.

  • 53 images without width and height

    53 images have no width and height attributes, so the layout jumps as each one loads.

  • Speed Index: 5.1 s

    5.1 s

    Visually, the page fills in at 5.1 s (Speed Index). Good is under 3.4 s.

4 checks passed
  • Real-user INP: 153 ms

    153 ms

    Real visitors wait 153 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.08

    0.08

    For real visitors the layout shifts by 0.08 (75th percentile). Good is under 0.1.

  • Tap response (INP) got 11% faster for real visitors

    -11%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 270 ms to 237 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Total Blocking Time: 168 ms

    168 ms

    Scripts block the page for only 168 ms while loading. Good is under 200 ms.

Images and page weight

4 to fix25
  • Page weight: 47.0 MB in 204 requests

    47.0 MB

    Your homepage downloads 47.0 MB in 204 requests on a phone: images 45.0 MB (125), scripts 1.2 MB (40) and other files 446 KiB (21). Under 2 MB keeps phones on slow connections fast.

  • 27 images over 500 KB

    27 images weigh 36.5 MB together. On a phone connection a single image that size takes seconds.

  • 2 images far larger than shown

    4.3 MB

    2 images are downloaded at several times the size a phone draws them, for example neopetscontest3_ccff0c3a14.png at 4,800 px wide, shown at 254 px. Resized copies would save about 4.3 MB.

  • 40 images in older formats

    40 images (40.5 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • About 13.3 g of CO₂ per visit

    13.32 g

    By the Sustainable Web Design model, a visit to your homepage emits about 13.32 g of CO₂e: 1598.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

Accessibility

7 to fixGoogle 8690
  • 1 button without a name

    1 button has no accessible name, so screen readers announce just “button”.

  • 16 tap targets too small

    16 tap targets are too small or too close together to hit reliably with a finger.

  • ARIA commands must have an accessible name (2 elements)

    ARIA commands must have an accessible name: 2 elements on the page fail this check, rated serious by axe-core.

  • 3 images without alt text

    3 images have no alt text, which hurts accessibility and image search.

  • All page content should be contained by landmarks (38 elements)

    All page content should be contained by landmarks: 38 elements on the page fail this check, rated moderate by axe-core.

  • 7 links without text

    7 visible links have no text or label, so screen readers cannot say where they go.

  • 2 form fields without a label

    2 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • Headings skip levels

    Headings skip levels (h2 → h4), which makes the page harder to scan with a screen reader.

1 checks passed
  • 46 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 51 WCAG 2.2 A/AA and best-practice rules on the phone render: 46 passed and 5 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

8 to fixGoogle 8368
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No canonical URL

    No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.

  • Meta description is long (167 characters)

    Your meta description is 167 characters; Google truncates after about 160, so the end of your pitch is cut.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • No XML sitemap

    No XML sitemap at https://www.neopets.com/sitemap.xml, so Google discovers your pages only by following links.

  • 9 links crawlers can't follow

    9 links have no real href, so search engines can't follow them.

  • 3 links with vague text

    3 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 13 internal links, 54 external

    The homepage links to 13 pages on neopets.com and 54 external pages.

2 checks passed
  • Title: 36 characters

    Your title is a healthy 36 characters: “Neopets | Legendary Virtual Pet Game”.

  • robots.txt in place

    robots.txt is in place.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (3,355 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix95
  • 1 page without a meta description

    /ntimes has no meta description, so Google writes the search snippet from whatever text it finds.

  • 4 internal pages checked

    We fetched 4 pages linked from your homepage and read each the way a search engine does.

6 checks passed
  • Linked pages load

    All 4 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 3 pages that loaded have a <title>.

Best practices

2 to fixGoogle 7391
  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 404 ()”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

2 checks passed
  • Tap targets are thumb-sized

    20 of 21 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

2 to fix75
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 679 words of copy

    The homepage carries about 679 words of visible text.

4 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Buy Now” and “Learn More”.

  • 2 calls to action

    The homepage has 2 calls to action, for example “Merch Shop” and “Contact Us”.

  • 15 short forms

    15 short forms (0 fields at most) are right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager.

Privacy and tracking

1 to fix
  • 2 trackers load before any consent

    2

    Before a visitor clicks anything, the page loads Criteo and Google Ads (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 5 cookies set on arrival

    5

    Opening the homepage sets 5 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 12 other companies contacted

    Loading the homepage contacts 12 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at neopets.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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