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nipsco.com website review

Visit site (opens in a new tab)Reviewed 11 October 202643 issues · 82 checks

This review found 43 issues worth fixing on nipsco.com, 17 of them high impact, across 82 checks. The most urgent: render-blocking requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
3.2 s2.5 sApr 18Oct 33.0 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.0 s
Apr 25, 20262.9 s
May 2, 20262.7 s
May 9, 20262.6 s
May 16, 20262.7 s
May 23, 20262.7 s
May 30, 20263.0 s
Jun 6, 20263.1 s
Jun 13, 20263.0 s
Jun 20, 20262.9 s
Jun 27, 20262.9 s
Jul 4, 20262.9 s
Jul 11, 20262.9 s
Jul 18, 20263.0 s
Jul 25, 20263.1 s
Aug 1, 20263.0 s
Aug 8, 20263.0 s
Aug 15, 20262.8 s
Aug 22, 20262.7 s
Aug 29, 20262.6 s
Sep 5, 20262.6 s
Sep 12, 20262.6 s
Sep 19, 20262.8 s
Sep 26, 20262.9 s
Oct 3, 20263.0 s
Real-visitor tap response (INP)75th percentile, phones
248 ms102 msApr 18Oct 3120 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026120 ms
Apr 25, 2026120 ms
May 2, 2026137 ms
May 9, 2026136 ms
May 16, 2026136 ms
May 23, 2026136 ms
May 30, 2026119 ms
Jun 6, 2026120 ms
Jun 13, 2026161 ms
Jun 20, 2026165 ms
Jun 27, 2026169 ms
Jul 4, 2026172 ms
Jul 11, 2026139 ms
Jul 18, 2026136 ms
Jul 25, 2026130 ms
Aug 1, 2026141 ms
Aug 8, 2026141 ms
Aug 15, 2026227 ms
Aug 22, 2026231 ms
Aug 29, 2026225 ms
Sep 5, 2026224 ms
Sep 12, 2026161 ms
Sep 19, 2026127 ms
Sep 26, 2026122 ms
Oct 3, 2026120 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of nipsco.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. nipsco.com at 0.4 s0.4 s
  2. nipsco.com at 0.9 s0.9 s
  3. nipsco.com at 1.3 s1.3 s
  4. nipsco.com at 1.7 s1.7 s
  5. nipsco.com at 2.1 s2.1 s
  6. nipsco.com at 2.6 s2.6 s
  7. nipsco.com at 3.0 s3.0 s
  8. nipsco.com at 3.4 s3.4 s

Speed

13 to fix24
  • Render-blocking requests

    8.3 s

    12 files block the first paint until they finish downloading. Deferring or inlining them could save about 8.3 s.

  • Use efficient cache lifetimes

    5.4 s · 1.2 MB

    12 files are served with short cache lifetimes, so returning visitors download them again (1.2 MB).

  • Reduce unused JavaScript

    2.6 s · 1.5 MB

    About 1.5 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 2.6 s faster on a phone.

  • Reduce unused CSS

    2.1 s · 332 KiB

    About 332 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 2.1 s faster on a phone.

  • Mobile performance score: 24

    24/100

    Your mobile performance score is 24 (desktop: 37). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 4.1 s

    A phone's processor spends 4.1 s on main-thread work while loading, 1.5 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Improve image delivery

    950 ms · 1.1 MB

    13 images could be 1.1 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 950 ms faster on a phone.

  • 8 third-party services on the page

    8 third-party services load with your homepage (botframework.com, WalkMe and Google CDN and others), adding 2.7 MB and 1.5 s of main-thread time.

  • 10 long tasks on the main thread

    10 long tasks block the main thread while loading, the longest for 668 ms. During a long task the page ignores taps.

  • WalkMe adds 534 ms

    534 ms

    WalkMe costs a phone 534 ms of main-thread work and 1.1 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • botframework.com adds 557 ms

    557 ms

    botframework.com costs a phone 557 ms of main-thread work and 808 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google CDN adds 202 ms

    202 ms

    Google CDN costs a phone 202 ms of main-thread work and 424 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 1,915 HTML elements

    The page has 1,915 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • Legacy JavaScript

    150 ms · 24 KiB

    Polyfills for old browsers add 24 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Minify JavaScript

    62 KiB

    62 KiB could be saved by minifying JavaScript.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 46 ms

    46 ms

    Your server sent the HTML in 46 ms, well inside Google's 600 ms guideline.

Core Web Vitals

12 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • First Contentful Paint: 9.3 s

    9.3 s

    The first text or image appears after 9.3 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 15.3 s

    15.3 s

    Your largest element takes 15.3 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “FALL INTO PREDICTABLE WINTER BILLS! Fall is the perfect tim…”.

  • Time to Interactive: 25.0 s

    25.0 s

    The page becomes fully interactive after 25.0 s. Good is under 3.8 s.

  • Speed Index: 10.2 s

    10.2 s

    Visually, the page fills in at 10.2 s (Speed Index). Good is under 3.4 s.

  • Total Blocking Time: 726 ms

    726 ms

    Scripts block taps and scrolling for 726 ms in total while the page loads. Good is under 200 ms.

  • Cumulative Layout Shift: 0.281

    0.281

    The layout shifts by 0.281 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • Real-user LCP: 2.5 s

    2.5 s

    Real visitors wait 2.5 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user CLS: 0.24

    0.24

    For real visitors the layout shifts by 0.24 (75th percentile). Good is under 0.1.

  • Real-user FCP: 2.2 s

    2.2 s

    Real visitors see the first content after 2.2 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 971 ms

    971 ms

    Real visitors wait 971 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • 20 images without width and height

    20 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +1%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 120 ms to 120 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    0%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.0 s to 3.0 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

1 checks passed
  • Real-user INP: 119 ms

    119 ms

    Real visitors wait 119 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

Images and page weight

3 to fix53
  • Page weight: 4.7 MB in 81 requests

    4.7 MB

    Your homepage downloads 4.7 MB in 81 requests on a phone: scripts 2.7 MB (30), images 1.5 MB (27) and stylesheets 373 KiB (11). Under 2 MB keeps phones on slow connections fast.

  • 8 images in older formats

    8 images (1.2 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 8 images below the first screen load straight away

    8 images further down the page (1.2 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 1.3 g of CO₂ per visit

    1.34 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.34 g of CO₂e: 160.5 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

5 to fixGoogle 8691
  • Images must have alternative text (1 element)

    Images must have alternative text: 1 element on the page fails this check, rated critical by axe-core.

  • 1 text element with low contrast

    1 text element doesn't have enough contrast against the background to read easily, especially outdoors on a phone.

  • Orphan list items

    Some list items are not inside a list.

  • All page content should be contained by landmarks (15 elements)

    All page content should be contained by landmarks: 15 elements on the page fail this check, rated moderate by axe-core.

  • 7 form fields without a label

    7 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • Headings skip levels

    Headings skip levels (h1 → h3 and h3 → h6), which makes the page harder to scan with a screen reader.

1 checks passed
  • 42 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 47 WCAG 2.2 A/AA and best-practice rules on the phone render: 42 passed and 5 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

6 to fixGoogle 7777
  • Title is short (13 characters)

    Your title is only 13 characters: “Home - NIPSCO”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • Meta description is long (187 characters)

    Your meta description is 187 characters; Google truncates after about 160, so the end of your pitch is cut.

  • No XML sitemap

    No XML sitemap at https://www.nipsco.com/sitemap.xml, so Google discovers your pages only by following links.

  • 7 links crawlers can't follow

    7 links have no real href, so search engines can't follow them.

  • 4 links with vague text

    4 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

  • 346 internal links, 75 external

    The homepage links to 346 pages on nipsco.com and 75 external pages.

4 checks passed
  • One H1 headline

    Your main headline reads: “Manage Your Account”.

  • Canonical URL set

    The canonical URL is https://www.nipsco.com/.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no https://www.nipsco.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (2,030 words), so crawlers that don't run JavaScript still read it.

Other pages

100
  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 183 found) and read each the way a search engine does.

1 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

Best practices

3 to fixGoogle 6985
  • 8 small tap targets

    8 of 30 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 2 third-party cookies

    2 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.

  • 5 JavaScript errors while loading

    5 errors were logged to the browser console while the page loaded, for example “Failed to find a valid digest in the 'integrity' attribute for resource 'https://fonts.googleapis.com/icon?family=Mater…”.

  • 2 low-resolution images

    2 images are served at too low a resolution for sharp phone screens.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

100
  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 618 words of copy

    The homepage carries about 618 words of visible text.

6 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Learn more”.

  • 25 calls to action

    The homepage has 25 calls to action, for example “Emergency Contact”, “Sign In/Register” and “Contact Info”.

  • 2 short forms

    2 short forms (3 fields at most) are right on the homepage.

  • Social proof on the page

    Social proof on the homepage: 4 customer or partner logos and 2 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager and Google Analytics.

  • Direct contact links

    Visitors can reach you directly: 7 phone links and 0 email links.

Privacy and tracking

  • 17 cookies set on arrival

    17

    Opening the homepage sets 17 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 19 other companies contacted

    Loading the homepage contacts 19 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at nipsco.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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