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smartinmate.com website review

Visit site (opens in a new tab)Reviewed 11 October 202629 issues · 74 checks

This review found 29 issues worth fixing on smartinmate.com, 10 of them high impact, across 74 checks. The most urgent: render-blocking requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
977 ms744 msApr 18Oct 3945 ms
Show as table
DateReal-visitor load time (LCP)
Apr 18, 2026771 ms
Apr 25, 2026788 ms
May 2, 2026811 ms
May 9, 2026835 ms
May 16, 2026858 ms
May 23, 2026876 ms
May 30, 2026882 ms
Jun 6, 2026886 ms
Jun 13, 2026880 ms
Jun 20, 2026878 ms
Jun 27, 2026898 ms
Jul 4, 2026942 ms
Jul 11, 2026950 ms
Jul 18, 2026946 ms
Jul 25, 2026930 ms
Aug 1, 2026889 ms
Aug 8, 2026885 ms
Aug 15, 2026894 ms
Aug 22, 2026907 ms
Aug 29, 2026920 ms
Sep 5, 2026930 ms
Sep 12, 2026931 ms
Sep 19, 2026932 ms
Sep 26, 2026936 ms
Oct 3, 2026945 ms
Real-visitor tap response (INP)75th percentile, phones
84 ms74 msApr 18Oct 383 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 202675 ms
Apr 25, 202676 ms
May 2, 202677 ms
May 9, 202677 ms
May 16, 202678 ms
May 23, 202678 ms
May 30, 202678 ms
Jun 6, 202679 ms
Jun 13, 202679 ms
Jun 20, 202679 ms
Jun 27, 202679 ms
Jul 4, 202680 ms
Jul 11, 202680 ms
Jul 18, 202681 ms
Jul 25, 202681 ms
Aug 1, 202681 ms
Aug 8, 202681 ms
Aug 15, 202681 ms
Aug 22, 202681 ms
Aug 29, 202683 ms
Sep 5, 202683 ms
Sep 12, 202683 ms
Sep 19, 202683 ms
Sep 26, 202683 ms
Oct 3, 202683 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of smartinmate.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. smartinmate.com at 0.4 s0.4 s
  2. smartinmate.com at 0.8 s0.8 s
  3. smartinmate.com at 1.1 s1.1 s
  4. smartinmate.com at 1.5 s1.5 s
  5. smartinmate.com at 1.9 s1.9 s
  6. smartinmate.com at 2.3 s2.3 s
  7. smartinmate.com at 2.6 s2.6 s
  8. smartinmate.com at 3.0 s3.0 s

Speed

2 to fix91
  • Render-blocking requests

    1.7 s

    6 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.7 s.

  • Use efficient cache lifetimes

    450 ms · 63 KiB

    10 files are served with short cache lifetimes, so returning visitors download them again (63 KiB).

  • Reduce unused CSS

    170 ms · 18 KiB

    About 18 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 170 ms faster on a phone.

  • Improve image delivery

    150 ms · 21 KiB

    1 image could be 21 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 150 ms faster on a phone.

  • Legacy JavaScript

    150 ms · 11 KiB

    Polyfills for old browsers add 11 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • 3 third-party services on the page

    3 third-party services load with your homepage (Google Analytics, Cloudflare and cloudflareinsights.com), adding 29 KiB and 36 ms of main-thread time.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

3 checks passed
  • Mobile performance score: 91

    91/100

    Your mobile performance score is 91 (desktop: 100). That is in Google's “good” band (90 and up).

  • Main-thread work: 0.2 s

    A phone's processor spends 0.2 s on main-thread work while loading, 67 ms of it running JavaScript. That is comfortably low.

  • Server response: 1 ms

    1 ms

    Your server sent the HTML in 1 ms, well inside Google's 600 ms guideline.

Core Web Vitals

6 to fix100
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Largest content (LCP) got 21% slower for real visitors

    +21%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 0.8 s to 0.9 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Real-user TTFB: 854 ms

    854 ms

    Real visitors wait 854 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • First Contentful Paint: 2.3 s

    2.3 s

    The first text or image appears after 2.3 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 3.1 s

    3.1 s

    Your largest element takes 3.1 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “SmartInmate™ by Smart Communications connects family and fr…”. Most of its time is element render delay (1.3 s).

  • 1 image without width and height

    1 image have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) got 10% slower for real visitors

    +10%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 75 ms to 83 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

8 checks passed
  • Real-user LCP: 1.3 s

    1.3 s

    Real visitors wait 1.3 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 108 ms

    108 ms

    Real visitors wait 108 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Speed Index: 3.0 s

    3.0 s

    Visually, the page fills in at 3.0 s (Speed Index), inside the 3.4 s “good” threshold.

  • Time to Interactive: 3.1 s

    3.1 s

    The page is fully interactive after 3.1 s.

  • Cumulative Layout Shift: 0

    0

    The layout barely moves while loading (CLS 0, good is under 0.1).

  • Total Blocking Time: 0 ms

    0 ms

    Scripts block the page for only 0 ms while loading. Good is under 200 ms.

Images and page weight

100
  • About 0.04 g of CO₂ per visit

    0.04 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.04 g of CO₂e: 4.9 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

4 checks passed
  • Page weight: 148 KiB in 14 requests

    148 KiB

    Your homepage downloads 148 KiB in 14 requests on a phone: scripts 77 KiB (6), images 26 KiB (2) and stylesheets 22 KiB (2). That is a lean page.

  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

4 to fixGoogle 6690
  • Delayed refresh under 20 hours must not be used (1 element)

    Delayed refresh under 20 hours must not be used: 1 element on the page fails this check, rated critical by axe-core.

  • 1 button without a name

    1 button has no accessible name, so screen readers announce just “button”.

  • Zoom is disabled

    The viewport tag blocks pinch-zoom, which low-vision visitors rely on.

  • 1 text element with low contrast

    1 text element doesn't have enough contrast against the background to read easily, especially outdoors on a phone.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

2 checks passed
  • Every image has alt text

    All 1 image in the HTML carry an alt attribute.

  • 30 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 31 WCAG 2.2 A/AA and best-practice rules on the phone render: 30 passed and 1 failed. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

8 to fixGoogle 9160
  • No meta description

    No meta description, so Google writes its own snippet from whatever text it finds.

  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No canonical URL

    No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • No XML sitemap

    No XML sitemap at https://www.smartinmate.com/sitemap.xml, so Google discovers your pages only by following links.

  • No robots.txt

    There is no robots.txt at smartinmate.com/robots.txt, the first file search crawlers ask for.

  • No favicon declared

    No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 29 internal links, 0 external

    The homepage links to 29 pages on smartinmate.com and 0 external pages.

1 checks passed
  • Title: 56 characters

    Your title is a healthy 56 characters: “SmartInmate&trade; - Corrections Communications Services”.

AI search readiness

1 to fix83
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

1 checks passed
  • AI answer engines may read the site

    There is no robots.txt, so nothing stops the crawlers behind ChatGPT search, Claude and Perplexity from reading the site and cite it in answers.

Other pages

2 to fix90
  • 10 pages without a meta description

    /how-it-works-phones.cfm, /how-it-works-trust.cfm, /how-it-works-messaging.cfm, /how-it-works-visitation.cfm, /how-it-works-photos.cfm and /faq-general.cfm and 4 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 10 pages without an H1

    /how-it-works-phones.cfm, /how-it-works-trust.cfm, /how-it-works-messaging.cfm, /how-it-works-visitation.cfm, /how-it-works-photos.cfm and /faq-general.cfm and 4 others have no <h1> headline, so visitors and search engines get no clear main topic.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 20 found) and read each the way a search engine does.

5 checks passed
  • Linked pages load

    10 pages of 15 loaded without an error (the rest turned automated requests away).

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 10 pages that loaded have a <title>.

Best practices

2 to fixGoogle 10074
  • 1 broken image

    1 image failed to load on a phone, for example https://www.smartinmate.com/favicon.ico.

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 429 ()”.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

4 to fix50
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • Only about 37 words

    The homepage has only about 37 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

2 checks passed
  • 3 calls to action

    The homepage has 3 calls to action, for example “Contact Us” and “Sign Up”.

  • Analytics in place

    Analytics detected: Google Analytics and Cloudflare Web Analytics.

Privacy and tracking

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 2 other companies contacted

    Loading the homepage contacts 2 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at smartinmate.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Framework
jQuery

Upkeep, stack, hiring and company data from programmable.info

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