Bold is hiring a bilingual Spanish associate to drive enrollment by phone and text, and three of its four clinic states (Texas, Florida, California) have very large Spanish-speaking Medicare populations. The GLP-1 Bridge is the most searched-for reason to call right now, and Bold's explainer exists only in English.
First action
Have the bilingual associate and the Medical Director translate the three eligibility questions and the $50 copay explanation this week.
How to measure it
Booked first visits from the Spanish check
- Now
- –
- Target
- 60
- By
- 6 weeks after launch
Steps
Write the three questions
Part D, BMI band, qualifying condition, in Bold's plain voice.
Growth Marketing Manager (Content) 1 day
Translate and adapt
Written in Spanish by a native speaker, not machine-translated.
Customer Experience Associate (Bilingual) 2 days
Clinical and compliance review
The Medical Director checks every health claim; counsel checks Medicare marketing, beneficiary-inducement and HIPAA rules before anything goes live.
Medical Director 2 days
Build the page and form
One page, three questions, a callback request.
Growth Marketing Manager (Content) 2 days
Set the callback rule
Spanish callback within one business day, logged as a source.
Manager of Member Experience 1 day
Promote it
Spanish organic social posts and a Spanish version of the GLP-1 webinar invite.
Growth Marketing Manager (Content) 1 week
Read the funnel
Checks, callbacks, booked visits and "not eligible" redirects to the strength program.
Director of Member Engagement weekly
Build this page. The page built from this outline, in your voice, live on your site. Usually live within days.
Book a working sessionWhy it works
Publish one Spanish page that explains the Bridge in plain words and asks three questions (Medicare Part D, BMI band, qualifying condition). A yes routes to "Check coverage" with a Spanish callback from the bilingual associate within one business day; a no offers the strength program instead.
The Bridge criteria are simple enough to check in a minute, the copay is a clear $50, and the call that follows is exactly what the new bilingual role is measured on (enrollment). A page in the caller's own language converts better than a translated footer link.
Ready to use
Landing page outlineSpanish eligibility page outline
H1: ¿Califica para el GLP-1 de Medicare por $50 al mes? Sub: Responda 3 preguntas. Un miembro de nuestro equipo le llama en español. 1. ¿Tiene un plan de Medicare Parte D? 2. ¿Cuál es su IMC aproximado? (calculadora incluida) 3. ¿Tiene alguna de estas condiciones? (lista) Si califica: "Pida una llamada" (mañana, tarde) · Si no: "Conozca el programa de fuerza y equilibrio" Pie: Disponible en California, Texas, Florida y Pensilvania. Solo medicamentos aprobados por la FDA.
Risks and how to handle them
Implying everyone qualifies or overstating drug results
Show the criteria exactly as CMS sets them and link the clinic page; the Medical Director approves the copy.
Tracking pixels on a health page
Keep ad pixels off the page and the form; measure with first-party analytics only (HIPAA).
Evidence
- HiringCustomer Experience Associate (Bilingual; Spanish): "high volume outreach to new and existing members leading to increased enrollment and program completion rates" by phone, text and email; ">80% phone answer rate"; reports to the Manager of Member Experience.Source
- Your websiteClinic page: 45-minute virtual visits, FDA-approved GLP-1s only ("never compounded"), in-network with Medicare, "78% of Bold patients pay $0 out of pocket for virtual appointments"; the Medicare GLP-1 Bridge is a $50 monthly copay for Part D members who meet BMI and condition criteria; the clinic serves California, Texas, Florida and Pennsylvania.Source
- Search resultsJuly 2026: Bold added Medicare-backed GLP-1s to its weight program under CMS's Medicare GLP-1 Bridge ($50 copay), paired with strength training and nutrition coaching; coverage describes the Bridge as temporary, set to expire at the end of next year.Source
- Your websiteResources: 84+ articles and webinars, led by GLP-1 and Medicare coverage pieces ("Does Medicare Cover GLP-1s for Weight Loss? The Medicare GLP-1 Bridge Program Explained", "Medicare now covers chronic pain management"); no dates on articles and no topic hubs for falls, balance, arthritis, bone health or GLP-1.Source
- Your websiteHomepage: "Thrive after 65 with a modern approach to aging well"; virtual doctors, personalized exercise and nutrition plans and GLP-1 prescriptions "covered by insurance for eligible members"; "Available at no cost to 12 million Medicare members nationwide"; "*Available in CA, TX, FL, and PA, with more on the way."Source