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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 8
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 23, 2026
  1. Programmable
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  3. Alan
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growth playbook · Oct 23, 2026

alan.com (opens in a new tab)

Alan growth playbook

Diagnosis

Alan is a large, fast-growing insurer whose self-serve funnel adds €1M of ARR a week. Its hiring maps the next stage: Canada with a French-first Quebec offer and bilingual support, Belgium to market leadership, Saudi Arabia, AI search visibility, retirees and freelancers, Prévenir, accountant and broker partnerships, and a first real lifecycle for Alan Play.

The website lags those plans in specific places: the French Canadian site has 5 pages and no pricing, the comparison tool is not in the sitemaps, mobile visitors fail Core Web Vitals, and partners can only ask to be called back.

This playbook fixes the Quebec path, speed, comparison and partner sign-up first, then builds lifecycle, AI-answer, broker, segment and Belgian programmes, with bets on trials, bundles and a launch playbook.

Growth Score

8/10

Biggest Opportunity

Turn launches and partners into self-serve funnels: Quebec in French, accountants and brokers with their own tools, and AI assistants citing Alan's answers.

Biggest Risk

Expanding to many products and countries at once can leave each market with thin local pages and slow experiences, while established insurers and mutuelles defend on price and relationships.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give Quebec the French site its launch promised: pricing, the launch story and a blog in French

    Publish /fr-ca/tarifs with both plans this week.

    High impact First result in 1 month
  2. 2

    Cut the script weight that makes alan.com slow to respond on phones

    Profile the French home page and the quote flow.

    High impact First result in 1 month
  3. 3

    Make the contract comparison tool findable by search engines and AI assistants

    Add the tool to the sitemap today.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 13Fill-ins · 5Reconsider · 0
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Alan announced that it is "officially live in Quebec as a licensed health insurer" with a "French-first" offer, and it is hiring bilingual support in Toronto and an AE for whom French is "a strong plus". But the French Canadian site has 5 pages against 20 in English. Plans and prices (Alan Bear from $128.50, Alan Marmot from $179.50 a month) exist only on the English pricing page, /fr-ca/tarifs sends visitors back to the French home page, the fr-ca Blog link opens the English blog, and the Quebec launch article itself is in English only. A Quebec HR lead who searches in French finds a French-first insurer that answers in English.

    High impactMedium effort First result in 1 month Growth Marketer

    First action

    Publish /fr-ca/tarifs with both plans this week.

    How to measure it

    Quebec quote requests

    Now
    –
    Target
    3x the current level
    By
    90 days

    Steps

    1. 1

      Translate pricing

      Both plans, inclusions and the quote form on /fr-ca/tarifs.

      Growth Marketer 3 days

    2. 2

      Translate the launch story

      The Quebec article, reviewed by a Quebec French speaker.

      Growth Marketer 2 days

    3. 3

      Fix navigation

      fr-ca Blog and Pricing links go to French pages.

      Growth Infrastructure engineer 1 day

    4. 4

      Add hreflang

      en-CA and fr-CA pairs on every Canadian page.

      Growth Infrastructure engineer 1 day

    5. 5

      Translate guides

      Switching benefits and choosing a provider.

      Growth Marketer 2 weeks

    6. 6

      Route demos

      French form answers to French-speaking AEs.

      Account Executive, Canada 2 days

    7. 7

      Promote

      French search and LinkedIn campaigns to /fr-ca/tarifs.

      Growth Marketer 2 weeks

    8. 8

      Measure

      Quotes, demos and wins by page language.

      General Manager Associate, Canada monthly

    First result
    1 month
    Cost
    Translation and a small ad test
    Owner
    Growth Marketer

    Smallest test

    Publish the French pricing page and send it in the next ten Quebec outreach emails.

    Why it works

    Build the French path in the order buyers use it: a /fr-ca/tarifs page with both plans and a quote form, the Quebec launch article in French, French versions of the guides that already exist in English (switching group benefits, choosing a provider), and hreflang between each English and French pair. Point the fr-ca Blog link at a French blog. Then run French search and LinkedIn campaigns to the French pricing page, with demos routed to French-speaking AEs.

    Quebec employers buy in French and compare prices before they book a call; the product, the licence and the bilingual team are ready, so the French pages are the missing step in the funnel. French pages also give search engines and AI assistants French content to cite when someone asks for a new group insurer in Quebec.

    Ready to use

    ChecklistQuebec French path

    [ ] /fr-ca/tarifs: Alan Bear and Alan Marmot, inclusions, quote form
    [ ] Quebec launch article in French
    [ ] fr-ca Blog link to a French blog
    [ ] hreflang en-CA / fr-CA on every Canadian page
    [ ] French guides: switching benefits, choosing a provider
    [ ] French demo routing to French-speaking AEs
    [ ] French search and LinkedIn test to the pricing page

    Risks and how to handle them

    • Machine translation sounds European

      Have Quebec French speakers on the Canada team review every page.

    • Plan wording differs by province

      Check Quebec plan terms with the insurance team before publishing.

    Evidence

    • Your websiteArticle "A new option for group insurance in Quebec" (English only, on /en-ca/blog): "Alan is now officially live in Quebec as a licensed health insurer, offering a fully digital, French-first alternative"; Quebec employers get "French-first onboarding and customer support"; "We didn't just translate our product. We built a Quebec-first health insurance solution"; "98% of claims reimbursed within one day"; Alan works with organizations "with up to 500 employees".Source
    • Your websiteCanadian site (checked October 22, 2026): the sitemap lists 20 English (en-ca) pages but 5 French (fr-ca) pages: home, health insurance, three company-size pages and contact. There is no French pricing page (/fr-ca/tarifs redirects to the fr-ca home) and no French blog; the fr-ca menu's Blog link goes to the English /en-ca/blog, even though the fr-ca menu promises "une tarification claire et transparente". The English pricing page lists Alan Bear "From $128.50 per month" and Alan Marmot "From $179.50 per month".Source
    • HiringCanada roles posted in October 2026: an Account Executive in Toronto ("Full fluency in English required; French is a strong plus"; "Experience winning deals in French"), a Bilingual Member Support Expert posted in English and French ("Expert Support Client Bilingue") to "Adapt existing Care processes from France, Spain, and Belgium to the Canadian context", and a General Manager Associate who owns "the regulatory execution that lets Alan operate province by province".Source
    • Your websitefr-ca health insurance page: "Une application notée 4,9 sur 5", "Réclamations remboursées en 24 heures", "Nos 1,1 million de membres n'attendent jamais en ligne"; calls to action "Planifier une démo" and "Commencez dès maintenant".Source
  • 02

    Real mobile visitors fail Core Web Vitals on alan.com: interaction to next paint is 636 ms at the 75th percentile (good is under 200 ms) and LCP 3.7 s. A lab test of the French home page shows 1,240 ms of blocking time and 3.7 MB transferred, and the HTML alone is about 1.5 MB.

    High impactMedium effort First result in 1 month Growth Infrastructure engineer

    First action

    Profile the French home page and the quote flow.

    How to measure it

    Mobile INP at p75

    Now
    –
    Target
    under 200 ms
    By
    1 quarter

    Steps

    1. 1

      Profile

      Scripts and long tasks.

      Growth Infrastructure engineer 2 days

    2. 2

      Trim HTML

      Move menu and page data out.

      Growth Infrastructure engineer 2 weeks

    3. 3

      Defer tags

      Non-critical scripts.

      Marketing Operations Manager 1 week

    4. 4

      Budget

      Per page and campaign.

      Growth Infrastructure engineer 1 day

    5. 5

      Test conversion

      Quote starts before and after.

      Growth Marketer 1 month

    6. 6

      Monitor

      Chrome UX Report monthly.

      Growth Infrastructure engineer monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Growth Infrastructure engineer

    Smallest test

    Defer the heaviest third-party tag on the home page.

    Why it works

    Find the scripts and inline data behind the blocking time, defer non-critical tags, split the menu and page data out of the HTML, and set a performance budget for every new page and campaign.

    Self-serve brings in €1M of new ARR a week; a slow quote flow on phones costs conversions at that scale.

    Risks and how to handle them

    • Tracking breaks

      Test tags in staging.

    Evidence

    • Google PageSpeedMobile test of alan.com/fr-fr (October 22, 2026): performance 62, total blocking time 1,240 ms, speed index 7.1 s, 3,690 KiB transferred, 3.8 s of script start-up. Real Chrome users across alan.com fail Core Web Vitals on mobile: interaction to next paint 636 ms at the 75th percentile ("slow"; good is under 200 ms) and largest contentful paint 3.7 s. The fr-fr HTML alone is about 1.5 MB.Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
  • 03

    The Product Lead role asks how Alan can become "the place people compare insurance on fit and value". Alan already has the tool: upload a contract and see line by line where Alan is better, equal or behind. But it is not in any sitemap.

    High impactLow effort First result in 1 month Growth Marketer

    First action

    Add the tool to the sitemap today.

    How to measure it

    Comparisons per month

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Add to sitemap

      And the B2B sitemap.

      Growth Infrastructure engineer 1 hour

    2. 2

      Link guides

      From comparison articles.

      Growth Marketer 2 days

    3. 3

      Add FAQs

      How the comparison works.

      Growth Marketer 2 days

    4. 4

      Segment versions

      TNS, retirees, companies.

      Growth Marketer 1 month

    5. 5

      Follow up

      Nurture after the e-mail.

      Marketing Operations Manager 2 weeks

    6. 6

      Measure

      Comparisons to quotes.

      Growth Marketer monthly

    First result
    1 month
    Cost
    $0
    Owner
    Growth Marketer

    Smallest test

    Link the tool from the ten top comparison guides.

    Why it works

    Add the tool to the sitemap, link it from every "meilleure mutuelle" and comparison guide, add structured FAQ content explaining how it compares, and build versions for TNS, retirees and companies.

    Comparison searches are the moment of choice; a fair line-by-line tool is the answer comparison sites do not give.

    Risks and how to handle them

    • Shows where Alan is behind

      That honesty is the point; keep it.

    Evidence

    • Your websiteComparison tool "Votre tableau de garanties, comparé à Alan en 1 minute": upload a photo or PDF of a current contract or another quote and see, line by line, "où Alan couvre mieux, où c'est équivalent, et où votre contrat actuel reste devant"; the full comparison arrives by e-mail. The page is linked from the menu but is not listed in any of alan.com's sitemaps.Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
  • 04

    France has about 22,000 accounting firms and Alan's accountant channel already brings significant ARR from few partners. The Ambassador page offers DSN links, a free audit for every client and a dedicated contact, but its only action is "Être recontacté".

    High impactLow effort First result in 1 month Partnership Manager

    First action

    Draft the sign-up form fields.

    How to measure it

    Partners with a referral in 90 days

    Now
    –
    Target
    +100
    By
    2 quarters

    Steps

    1. 1

      Design sign-up

      Firm, contact, payroll tool.

      Partnership Manager, Accountant Sector 2 days

    2. 2

      Issue links

      Tracked referral links.

      Marketing Operations Manager 1 week

    3. 3

      Co-brand audit

      Page per firm.

      Growth Marketer 1 week

    4. 4

      Video

      For payroll managers.

      Customer Marketer 1 week

    5. 5

      Dashboard

      Referred clients.

      Growth Infrastructure engineer 1 month

    6. 6

      Measure

      Partner activation.

      Partnership Manager, Accountant Sector monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Partnership Manager, Accountant Sector

    Smallest test

    Add a sign-up form to the page.

    Why it works

    Add an online partner sign-up that issues a referral link and a co-branded audit page for each firm, a short demo video for payroll managers, and a dashboard of referred clients.

    A self-serve start lets partner managers spend time activating firms rather than qualifying them.

    Risks and how to handle them

    • Low-quality partners

      Activate based on first referrals.

    Evidence

    • HiringPartnership Manager, Accountant Sector (posted October 16, 2026): "France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan's existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners." A Broker Partnerships Lead (October 21) will build relationships with brokers in the Enterprise segment: "Alan is at an early stage of building this capability."Source
    • Your websiteAccountant page: "L'assurance santé des cabinets comptables (et de leurs clients)" with a "programme Ambassadeur" for accounting firms: DSN and Payfit connections, automatic DUE, a "Audit gratuit pour tous vos clients", a dedicated contact; the only call to action is "Être recontacté". "50 NPS" on the HR side.Source
  • 05

    Marketing Ops says Alan drives more traffic but has "no scoring, no intelligent routing, no nurturing that adapts to buying intent".

    High impactMedium effort First result in 1 quarter Marketing Operations Manager

    First action

    List the five strongest intent signals.

    How to measure it

    Lead-to-signature rate

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Pick signals

      From past wins.

      Marketing Operations Manager 1 week

    2. 2

      Build score

      In the CRM.

      Marketing Operations Manager 2 weeks

    3. 3

      Route

      Sales or nurture.

      Marketing Operations Manager 1 week

    4. 4

      Nurture

      By segment.

      Growth Marketer 1 month

    5. 5

      Feedback

      Sales rate quality.

      Sales operations weekly

    6. 6

      Measure

      Conversion by score.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Operations Manager

    Smallest test

    Route pricing-page leads first.

    Why it works

    Score leads on company size, segment, page path (pricing, comparison, reviews) and form answers; route high-intent companies to sales and the rest to segment nurture.

    Fast, relevant follow-up converts more of the traffic Alan already pays for.

    Risks and how to handle them

    • Score bias

      Review with sales monthly.

    Evidence

    • HiringMarketing Operations (two managers, posted October 7, 2026): "we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent"; member messaging across "1.7M+ profiles" where "communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket".Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
    • Your websiteReviews page: "la parole à nos +1.1M membres", "92% satisfaits", testimonials from HR and finance leads (Dare.Win, La Fidu, La Bonbonnière, Bagelstein, Olympique de Marseille); calls to action "Mon devis en 2 min" and "Demander une démo".Source
  • 06

    Prévenir, Alan's occupational health service, is approved in Ile-de-France and has 14,000+ members, but alan.com links to it only from the footer. The senior growth role owns Prévenir's go-to-market.

    Medium impactLow effort First result in 1 quarter Senior Growth Marketer

    First action

    Count Ile-de-France company customers.

    How to measure it

    Cross-sold companies

    Now
    –
    Target
    300
    By
    2 quarters

    Steps

    1. 1

      Count

      Eligible customers.

      Senior Growth Marketer 2 days

    2. 2

      Dashboard

      Prévenir card.

      Product Lead, Growth 1 month

    3. 3

      HR pages

      Link Prévenir.

      Growth Marketer 1 day

    4. 4

      Package

      Combined offer.

      Senior Growth Marketer 2 weeks

    5. 5

      Campaign

      E-mail to admins.

      Marketing Operations Manager 2 weeks

    6. 6

      Measure

      Sign-ups.

      Senior Growth Marketer monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Growth Marketer

    Smallest test

    E-mail 200 Ile-de-France admins.

    Why it works

    Identify Alan company customers in Ile-de-France, add Prévenir to the employer dashboard and the HR pages, and offer a combined health insurance and workplace health package.

    Existing customers already trust Alan, so cross-sell is the cheapest growth for a new service.

    Risks and how to handle them

    • Capacity in centres

      Open in waves.

    Evidence

    • Prévenir websiteprevenir.fr: "le nouveau Service de Prévention et de Santé au Travail en Ile-de-France, agréé par la DRIEETS", "propulsé par le savoir-faire technologique d'Alan"; "14 000+ membres"; visits in person (Paris 10, Paris 17, Vaires-sur-Marne) or by teleconsultation; "4,9 / 5" employee satisfaction. alan.com links to it only from the footer ("Prévenir - Santé au Travail").Source
    • HiringGrowth Marketer (posted October 20, 2026) and Senior Growth Marketer (October 12): Growth Marketing covers "acquisition, segment and market growth, partnerships, content, experimentation, and international expansion"; missions include "scaling paid acquisition, growing visibility in AI search and LLMs like ChatGPT", go-to-market "for our different segments (e.g. retirees, freelancers, companies,...)", "Producing performance creatives with AI workflows" and, for the senior role, to "Shape and scale the go-to-market of Prévenir, the new occupational health service operated by Alan". Every post: "40K+ companies", "1M+ members", "€800M+ in ARR", "1000+ people".Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source

This quarter 8

The core plays for the next three months.

  • 07

    Alan Play is the #1 traffic source and 25k members use it daily, but "onboarding, activation, reminders, reactivation and win-back are owned by nobody today".

    High impactMedium effort First result in 1 quarter Product Marketing Manager B2C

    First action

    Map the first-week journey.

    How to measure it

    Daily active Play users

    Now
    –
    Target
    35k
    By
    2 quarters

    Steps

    1. 1

      Map journeys

      Five lifecycle moments.

      Product Marketing Manager B2C 1 week

    2. 2

      Segment

      Using the Play platform.

      Marketing Operations Manager 2 weeks

    3. 3

      Write messages

      Push, e-mail, in-app.

      Product Marketing Manager B2C 2 weeks

    4. 4

      Holdouts

      Ten percent control.

      Data analyst 1 week

    5. 5

      Launch

      One journey at a time.

      Product Marketing Manager B2C 1 quarter

    6. 6

      Measure

      DAU lift.

      Data analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager B2C

    Smallest test

    Launch the 14-day lapse journey.

    Why it works

    Design five lifecycle journeys with holdout groups: first week, first challenge, lapsed 14 days, lapsed 60 days and team challenge invites. Measure daily active users, not opens.

    Daily engagement drives retention and renewal arguments; a lifecycle is the cheapest lever.

    Risks and how to handle them

    • Message fatigue

      Cap messages per member.

    Evidence

    • HiringProduct Marketing Manager B2C (Alan Play): "25k Alan members open Alan Play every day (120,000 every month)"; Play is "Alan's #1 source of traffic"; "Our lifecycle is greenfield. Onboarding, activation, reminders, reactivation and win-back are owned by nobody today"; events "rebuilt almost from scratch, so the tenth Alan Cup costs as much as the first"; "HR admins are also an underused distribution channel"; goal "500k daily users" by 2030.Source
    • HiringMarketing Operations (two managers, posted October 7, 2026): "we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent"; member messaging across "1.7M+ profiles" where "communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket".Source
  • 08

    Alan says HR admins are "an underused distribution channel" and the referral programme is open to admins, but only in France and only for new health contracts.

    High impactMedium effort First result in 1 quarter Product Marketing Manager B2C

    First action

    Send the first kit to 100 admins.

    How to measure it

    Admin-sourced referrals

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Design kit

      Challenge, topic, link.

      Product Marketing Manager B2C 1 week

    2. 2

      Send

      Monthly to admins.

      Marketing Operations Manager monthly

    3. 3

      Track

      By company.

      Data analyst monthly

    4. 4

      Extend referral

      Other countries.

      Growth Marketer 1 quarter

    5. 5

      Legal check

      Local rules.

      Legal 1 month

    6. 6

      Measure

      Referrals and DAU.

      Product Marketing Manager B2C monthly

    First result
    1 quarter
    Cost
    Referral rewards
    Owner
    Product Marketing Manager B2C

    Smallest test

    Send one kit.

    Why it works

    Give admins a monthly kit (a Play challenge, a health topic, a referral link for friends who are freelancers) and track what each admin's team does with it. Extend referral to Belgium, Spain and Canada.

    Admins reach every employee, and employees know freelancers and small business owners who need cover.

    Risks and how to handle them

    • Rules differ by country

      Check each market before launch.

    Evidence

    • HiringProduct Marketing Manager B2C (Alan Play): "25k Alan members open Alan Play every day (120,000 every month)"; Play is "Alan's #1 source of traffic"; "Our lifecycle is greenfield. Onboarding, activation, reminders, reactivation and win-back are owned by nobody today"; events "rebuilt almost from scratch, so the tenth Alan Cup costs as much as the first"; "HR admins are also an underused distribution channel"; goal "500k daily users" by 2030.Source
    • Your websiteReferral terms: members and admins in France get a unique link; the referrer receives about €50 (a €100 September offer) and the new member one month free; referral applies "uniquement aux nouveaux contrats de santé", is open only to residents of France, and is validated after one full month.Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
  • 09

    Alan wants to grow "visibility in AI search and LLMs like ChatGPT" and asks how to be "the answer it cites". It has 875 French pages and segment hubs, but answers are spread across long articles.

    High impactHigh effort First result in 2 quarters Growth Marketer

    First action

    List 100 questions and check who is cited.

    How to measure it

    Share of tracked questions citing Alan

    Now
    –
    Target
    30%
    By
    2 quarters

    Steps

    1. 1

      List questions

      Per country and segment.

      Growth Marketer 1 week

    2. 2

      Baseline

      Who is cited today.

      Growth Marketer 1 week

    3. 3

      Write answers

      Short pages with data.

      Growth Marketer 1 month

    4. 4

      Structure

      FAQ markup and dates.

      Growth Infrastructure engineer 2 weeks

    5. 5

      Track

      Weekly checks.

      Growth Marketer weekly

    6. 6

      Update

      Quarterly refresh.

      Growth Marketer quarterly

    First result
    2 quarters
    Cost
    Writing time
    Owner
    Growth Marketer

    Smallest test

    Write ten answer pages.

    Why it works

    Track the top 100 questions in ChatGPT, Perplexity and Google AI answers per country, publish short factual answer pages with prices, reimbursement times and sources, and keep them dated and updated.

    Assistants cite clear, specific, current pages; Alan has the data (24-hour reimbursement, 92% satisfaction) to be one.

    Risks and how to handle them

    • Assistant behaviour changes

      Track monthly and adapt.

    Evidence

    • HiringGrowth Marketer (posted October 20, 2026) and Senior Growth Marketer (October 12): Growth Marketing covers "acquisition, segment and market growth, partnerships, content, experimentation, and international expansion"; missions include "scaling paid acquisition, growing visibility in AI search and LLMs like ChatGPT", go-to-market "for our different segments (e.g. retirees, freelancers, companies,...)", "Producing performance creatives with AI workflows" and, for the senior role, to "Shape and scale the go-to-market of Prévenir, the new occupational health service operated by Alan". Every post: "40K+ companies", "1M+ members", "€800M+ in ARR", "1000+ people".Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
    • Your websiteReviews page: "la parole à nos +1.1M membres", "92% satisfaits", testimonials from HR and finance leads (Dare.Win, La Fidu, La Bonbonnière, Bagelstein, Olympique de Marseille); calls to action "Mon devis en 2 min" and "Demander une démo".Source
  • 10

    Alan is "at an early stage" of working with brokers who advise large employers, and there is no page or material for brokers on alan.com.

    High impactMedium effort First result in 2 quarters Broker Partnerships Lead

    First action

    List the ten brokers in recent enterprise deals.

    How to measure it

    Broker-sourced pipeline

    Now
    –
    Target
    10 deals
    By
    2 quarters

    Steps

    1. 1

      List brokers

      From deals.

      Broker Partnerships Lead 1 week

    2. 2

      Write kit

      Plans, service, reporting.

      Customer Marketer 1 month

    3. 3

      Page

      For brokers.

      Growth Marketer 2 weeks

    4. 4

      Meet

      Top ten brokers.

      Broker Partnerships Lead 1 quarter

    5. 5

      Feedback

      What they need.

      Broker Partnerships Lead monthly

    6. 6

      Measure

      Pipeline.

      Sales operations monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Broker Partnerships Lead

    Smallest test

    Meet three brokers.

    Why it works

    Create a broker page and kit: plan tables, service levels (claims in 24 hours, response times), data reporting samples, migration process, references and a named contact.

    Brokers need material they can put in front of clients; it makes Alan easy to recommend.

    Risks and how to handle them

    • Channel conflict

      Clear rules on direct deals.

    Evidence

    • HiringPartnership Manager, Accountant Sector (posted October 16, 2026): "France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan's existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners." A Broker Partnerships Lead (October 21) will build relationships with brokers in the Enterprise segment: "Alan is at an early stage of building this capability."Source
    • Your websiteReviews page: "la parole à nos +1.1M membres", "92% satisfaits", testimonials from HR and finance leads (Dare.Win, La Fidu, La Bonbonnière, Bagelstein, Olympique de Marseille); calls to action "Mon devis en 2 min" and "Demander une démo".Source
    • Your websitefr-ca health insurance page: "Une application notée 4,9 sur 5", "Réclamations remboursées en 24 heures", "Nos 1,1 million de membres n'attendent jamais en ligne"; calls to action "Planifier une démo" and "Commencez dès maintenant".Source
  • 11

    Alan wants to be "the health voice people actually want to follow". It has 120+ health professionals and Mo, an award-winning AI medical assistant.

    High impactLow effort First result in 1 quarter Social Media & Content Specia…

    First action

    Pick ten questions from Care tickets.

    How to measure it

    Organic social sessions

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Pick topics

      From Care questions.

      Social Media & Content Specialist 1 week

    2. 2

      Recruit doctors

      Volunteers.

      Medical lead 2 weeks

    3. 3

      Film

      Weekly.

      Social Media & Content Specialist weekly

    4. 4

      Medical review

      Each script.

      Medical lead weekly

    5. 5

      Link guides

      In captions.

      Social Media & Content Specialist weekly

    6. 6

      Measure

      Traffic and follows.

      Social Media & Content Specialist monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Social Media & Content Specialist

    Smallest test

    Post the first video.

    Why it works

    Film one short video a week with an Alan doctor answering a common question (a child's fever, sleep, stress), with a link to the matching guide and Mo.

    Credible, useful health content earns organic reach and trust that ads cannot buy.

    Risks and how to handle them

    • Medical advice risk

      General information only, reviewed.

    Evidence

    • HiringSocial Media & Content Specialist (posted October 14, 2026): owner of organic social in France; "no brand owns that conversation. We want Alan to be the health voice people actually want to follow." Junior Brand Marketing (October 12): build an "International Playbook" from "our launches in Spain, Belgium and Canada" and "our flagship international health event". Also a Customer Marketer, a Head of Sales Belgium ("market leader in Belgium by 2030", about 40 people), a first sales hire in Saudi Arabia and a Product Builder, Sales AI.Source
    • Your websiteAI page: "100 % de nos équipes utilisent l'IA chaque semaine", "600+ collaborateurs", "30 % de gains de productivité business en 2024", a prize at the AI Action Summit 2025 for "Mo, notre assistant médical IA", and an e-book "Intelligence Humaine" behind a form.Source
    • Your websiteAccountant page: "L'assurance santé des cabinets comptables (et de leurs clients)" with a "programme Ambassadeur" for accounting firms: DSN and Payfit connections, automatic DUE, a "Audit gratuit pour tous vos clients", a dedicated contact; the only call to action is "Être recontacté". "50 NPS" on the HR side.Source
  • 12

    Retirees are one of Alan's named growth segments and the site has a hub with dozens of retiree guides. Retirees often want to talk before they buy.

    High impactMedium effort First result in 1 quarter Senior Growth Marketer

    First action

    Review retiree conversion today.

    How to measure it

    Retiree contracts

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Current funnel.

      Senior Growth Marketer 1 week

    2. 2

      Landing page

      Estimate and callback.

      Growth Marketer 2 weeks

    3. 3

      Callback

      Inbound sales.

      Inbound Sales 1 week

    4. 4

      Nurture

      E-mail series.

      Marketing Operations Manager 2 weeks

    5. 5

      Ads

      Search and social.

      Growth Marketer 1 month

    6. 6

      Measure

      Contracts.

      Senior Growth Marketer monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Senior Growth Marketer

    Smallest test

    Add a callback button to the retiree hub.

    Why it works

    Build a retiree landing page with a price estimate by age and region, a callback option, a guide to keeping cover after leaving an employer, and nurture e-mails.

    A segment with high need and loyalty rewards a tailored path.

    Risks and how to handle them

    • Phone capacity

      Book callbacks in slots.

    Evidence

    • HiringGrowth Marketer (posted October 20, 2026) and Senior Growth Marketer (October 12): Growth Marketing covers "acquisition, segment and market growth, partnerships, content, experimentation, and international expansion"; missions include "scaling paid acquisition, growing visibility in AI search and LLMs like ChatGPT", go-to-market "for our different segments (e.g. retirees, freelancers, companies,...)", "Producing performance creatives with AI workflows" and, for the senior role, to "Shape and scale the go-to-market of Prévenir, the new occupational health service operated by Alan". Every post: "40K+ companies", "1M+ members", "€800M+ in ARR", "1000+ people".Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
    • HiringMarketing Operations (two managers, posted October 7, 2026): "we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent"; member messaging across "1.7M+ profiles" where "communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket".Source
  • 13

    Sales AI aims to prepare reps' work, and Alan already turns an uploaded contract into a line-by-line comparison.

    High impactHigh effort First result in 2 quarters Product Builder

    First action

    Add an upload option to the demo form.

    How to measure it

    Demo win rate

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Add upload

      Demo form.

      Growth Infrastructure engineer 1 week

    2. 2

      Generate brief

      From comparison.

      Product Builder, Sales AI 1 month

    3. 3

      Train reps

      Using the brief.

      Sales enablement 2 weeks

    4. 4

      Pilot

      One team.

      Product Builder, Sales AI 1 month

    5. 5

      Measure

      Win rate.

      Sales operations monthly

    6. 6

      Roll out

      All markets.

      Product Builder, Sales AI 1 quarter

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Product Builder, Sales AI

    Smallest test

    Pilot with one team.

    Why it works

    Invite prospects to upload their contract when booking a demo; the AI prepares the comparison and talking points, so the rep opens with the client's gaps and costs.

    Specific calls convert better and shorten cycles.

    Risks and how to handle them

    • Privacy

      Explain data use clearly.

    Evidence

    • Your websiteComparison tool "Votre tableau de garanties, comparé à Alan en 1 minute": upload a photo or PDF of a current contract or another quote and see, line by line, "où Alan couvre mieux, où c'est équivalent, et où votre contrat actuel reste devant"; the full comparison arrives by e-mail. The page is linked from the menu but is not listed in any of alan.com's sitemaps.Source
    • HiringSocial Media & Content Specialist (posted October 14, 2026): owner of organic social in France; "no brand owns that conversation. We want Alan to be the health voice people actually want to follow." Junior Brand Marketing (October 12): build an "International Playbook" from "our launches in Spain, Belgium and Canada" and "our flagship international health event". Also a Customer Marketer, a Head of Sales Belgium ("market leader in Belgium by 2030", about 40 people), a first sales hire in Saudi Arabia and a Product Builder, Sales AI.Source
    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
  • 14

    Alan aims to lead in Belgium by 2030 with about 40 people in sales, but the site has 23 Dutch and 22 French Belgian pages against 875 for France.

    High impactMedium effort First result in 2 quarters Head of Sales

    First action

    Pick 20 guides to adapt.

    How to measure it

    Belgian organic leads

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Pick guides

      Top 20.

      Growth Marketer 1 week

    2. 2

      Adapt

      Belgian rules.

      Insurance Expert, Belgium 1 month

    3. 3

      Translate

      Dutch and French.

      Growth Marketer 1 month

    4. 4

      Cases

      Three customers.

      Customer Marketer 1 quarter

    5. 5

      Publish

      With hreflang.

      Growth Infrastructure engineer ongoing

    6. 6

      Measure

      Leads.

      Head of Sales, Belgium monthly

    First result
    2 quarters
    Cost
    Translation
    Owner
    Head of Sales, Belgium

    Smallest test

    Adapt five guides.

    Why it works

    Translate and adapt the best-performing French guides for Belgian rules, publish case studies from Belgian customers, and build pages for Belgian company sizes and sectors in both languages.

    Sales teams sell faster when prospects have already found useful content in their language.

    Risks and how to handle them

    • Rules differ

      Expert review.

    Evidence

    • HiringSocial Media & Content Specialist (posted October 14, 2026): owner of organic social in France; "no brand owns that conversation. We want Alan to be the health voice people actually want to follow." Junior Brand Marketing (October 12): build an "International Playbook" from "our launches in Spain, Belgium and Canada" and "our flagship international health event". Also a Customer Marketer, a Head of Sales Belgium ("market leader in Belgium by 2030", about 40 people), a first sales hire in Saudi Arabia and a Product Builder, Sales AI.Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    The Product Lead role asks how prospects can "try Mo, the Clinic and the Shop before signing". Alan's strongest proof is the experience itself.

    High impactHigh effort First result in 3 quarters Product Lead

    First action

    Design the trial limits.

    How to measure it

    Conversion with trial

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Define trial

      Limits and safety.

      Product Lead, Growth 1 month

    2. 2

      Build

      Account for prospects.

      Product Lead, Growth 1 quarter

    3. 3

      Medical rules

      Scope of answers.

      Medical lead 1 month

    4. 4

      Test

      A/B against quote only.

      Data analyst 1 quarter

    5. 5

      Scale

      All self-serve.

      Product Lead, Growth 1 quarter

    6. 6

      Measure

      Contracts.

      Product Lead, Growth monthly

    First result
    3 quarters
    Cost
    Clinic capacity
    Owner
    Product Lead, Growth

    Smallest test

    Offer Mo to 500 quote takers.

    Why it works

    Offer a free, limited trial of Mo and one Clinic question to prospects after a quote, with a reminder to sign. Measure trial-to-contract against quotes without the trial.

    Experiencing a fast answer from a doctor is more persuasive than reading about it.

    Risks and how to handle them

    • Cost of free care

      Cap per prospect.

    Evidence

    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
    • Your websiteAI page: "100 % de nos équipes utilisent l'IA chaque semaine", "600+ collaborateurs", "30 % de gains de productivité business en 2024", a prize at the AI Action Summit 2025 for "Mo, notre assistant médical IA", and an e-book "Intelligence Humaine" behind a form.Source
    • Your websitefr-ca health insurance page: "Une application notée 4,9 sur 5", "Réclamations remboursées en 24 heures", "Nos 1,1 million de membres n'attendent jamais en ligne"; calls to action "Planifier une démo" and "Commencez dès maintenant".Source
  • 16

    Alan is launching in Saudi Arabia with its first sales hire and building an "International Playbook" from Spain, Belgium and Canada. Quebec shows a gap: the launch went live before the local-language site.

    High impactHigh effort First result in 4 quarters Brand Marketing Associate

    First action

    List lessons from the Canada launch.

    How to measure it

    Months to 100 customers

    Now
    –
    Target
    -30%
    By
    4 quarters

    Steps

    1. 1

      Gather lessons

      From four markets.

      Brand Marketing Associate 1 month

    2. 2

      Write checklist

      Before, at and after launch.

      Brand Marketing Associate 1 month

    3. 3

      Apply to KSA

      First use.

      Founding Sales, Saudi Arabia 1 quarter

    4. 4

      Metrics

      Per market.

      Data analyst 1 month

    5. 5

      Review

      After each launch.

      Brand Marketing Associate quarterly

    6. 6

      Share

      With GM Associates.

      Brand Marketing Associate quarterly

    First result
    4 quarters
    Cost
    Staff time only
    Owner
    Brand Marketing Associate

    Smallest test

    Write the Quebec lessons.

    Why it works

    Make a launch checklist: local-language pricing and guides before launch, local reviews, referral in each market, partners and brokers, and a performance budget, with metrics per market.

    Each new market then starts at the level the last one reached.

    Risks and how to handle them

    • Markets differ

      Keep the checklist short and local.

    Evidence

    • HiringSocial Media & Content Specialist (posted October 14, 2026): owner of organic social in France; "no brand owns that conversation. We want Alan to be the health voice people actually want to follow." Junior Brand Marketing (October 12): build an "International Playbook" from "our launches in Spain, Belgium and Canada" and "our flagship international health event". Also a Customer Marketer, a Head of Sales Belgium ("market leader in Belgium by 2030", about 40 people), a first sales hire in Saudi Arabia and a Product Builder, Sales AI.Source
    • Your websiteCanadian site (checked October 22, 2026): the sitemap lists 20 English (en-ca) pages but 5 French (fr-ca) pages: home, health insurance, three company-size pages and contact. There is no French pricing page (/fr-ca/tarifs redirects to the fr-ca home) and no French blog; the fr-ca menu's Blog link goes to the English /en-ca/blog, even though the fr-ca menu promises "une tarification claire et transparente". The English pricing page lists Alan Bear "From $128.50 per month" and Alan Marmot "From $179.50 per month".Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
    • Your websiteReferral terms: members and admins in France get a unique link; the referrer receives about €50 (a €100 September offer) and the new member one month free; referral applies "uniquement aux nouveaux contrats de santé", is open only to residents of France, and is validated after one full month.Source
  • 17

    Alan asks how to "sell more than one product from the first signature", and it offers health insurance, prévoyance and Prévenir.

    High impactHigh effort First result in 4 quarters Product Lead

    First action

    Price two bundles.

    How to measure it

    Share of new companies with 2+ products

    Now
    –
    Target
    25%
    By
    4 quarters

    Steps

    1. 1

      Design bundles

      Two offers.

      Product Lead, Growth 1 month

    2. 2

      Pricing

      Combined price.

      Insurance team 1 month

    3. 3

      Checkout

      Self-serve.

      Product Lead, Growth 1 quarter

    4. 4

      Sales

      Talk track.

      Customer Marketer 1 month

    5. 5

      Test

      Against single product.

      Data analyst 1 quarter

    6. 6

      Measure

      Attach rate.

      Product Lead, Growth monthly

    First result
    4 quarters
    Cost
    Engineering time
    Owner
    Product Lead, Growth

    Smallest test

    Offer prévoyance to new company customers.

    Why it works

    Build bundles at checkout for companies (health plus prévoyance, health plus Prévenir in Ile-de-France) with a clear combined price and one onboarding.

    Bundles raise revenue per customer and make switching harder.

    Risks and how to handle them

    • Complexity at checkout

      Default to one bundle.

    Evidence

    • HiringProduct Lead, Growth: "Our self-serve business now brings in €1M of incremental ARR every week" with a funnel "built for health insurance, one country and one way of buying". Open questions: "how does a prospect get to try Mo, the Clinic and the Shop before signing", "how do we become the place people compare insurance on fit and value, when comparison sites rank only on price?", "when the journey starts in ChatGPT, how do we become the answer it cites", and "how do we sell more than one product from the first signature?"Source
    • Prévenir websiteprevenir.fr: "le nouveau Service de Prévention et de Santé au Travail en Ile-de-France, agréé par la DRIEETS", "propulsé par le savoir-faire technologique d'Alan"; "14 000+ membres"; visits in person (Paris 10, Paris 17, Vaires-sur-Marne) or by teleconsultation; "4,9 / 5" employee satisfaction. alan.com links to it only from the footer ("Prévenir - Santé au Travail").Source
    • HiringGrowth Marketer (posted October 20, 2026) and Senior Growth Marketer (October 12): Growth Marketing covers "acquisition, segment and market growth, partnerships, content, experimentation, and international expansion"; missions include "scaling paid acquisition, growing visibility in AI search and LLMs like ChatGPT", go-to-market "for our different segments (e.g. retirees, freelancers, companies,...)", "Producing performance creatives with AI workflows" and, for the senior role, to "Shape and scale the go-to-market of Prévenir, the new occupational health service operated by Alan". Every post: "40K+ companies", "1M+ members", "€800M+ in ARR", "1000+ people".Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 18

    Alan says 100% of its teams use AI weekly and reports 30% productivity gains; HR leaders want to learn this. The e-book sits behind a form on a separate page.

    Medium impactLow effort First result in 1 month Customer Marketer

    First action

    Plan the first roundtable.

    How to measure it

    Prospect attendees

    Now
    –
    Target
    50 a month
    By
    2 quarters

    Steps

    1. 1

      Plan

      Format and host.

      Customer Marketer 1 week

    2. 2

      Invite

      E-book leads.

      Marketing Operations Manager 2 weeks

    3. 3

      Run

      Monthly.

      Customer Marketer monthly

    4. 4

      Follow up

      Benefits review.

      Account executives ongoing

    5. 5

      Clip

      For social.

      Social Media & Content Specialist monthly

    6. 6

      Measure

      Pipeline.

      Sales operations monthly

    First result
    1 month
    Cost
    $0
    Owner
    Customer Marketer

    Smallest test

    Invite 100 e-book leads.

    Why it works

    Run a monthly HR roundtable on AI adoption with Alan's people team, invite prospects and customers, and follow up with a benefits review.

    Alan's own story is a reason for HR leaders to meet Alan before they need insurance.

    Risks and how to handle them

    • Seen as recruiting pitch

      Focus on practical lessons.

    Evidence

    • Your websiteAI page: "100 % de nos équipes utilisent l'IA chaque semaine", "600+ collaborateurs", "30 % de gains de productivité business en 2024", a prize at the AI Action Summit 2025 for "Mo, notre assistant médical IA", and an e-book "Intelligence Humaine" behind a form.Source
    • HiringMarketing Operations (two managers, posted October 7, 2026): "we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent"; member messaging across "1.7M+ profiles" where "communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket".Source
  • 19

    The tenth Alan Cup costs as much as the first because events are rebuilt each time.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager B2C

    First action

    Document the last Cup.

    How to measure it

    Self-launched Cups

    Now
    –
    Target
    200 a year
    By
    4 quarters

    Steps

    1. 1

      Document

      Last Cup.

      Product Marketing Manager B2C 1 week

    2. 2

      Template

      Messages and rules.

      Product Marketing Manager B2C 1 month

    3. 3

      Self-serve

      Admin launch.

      Product Lead, Growth 1 quarter

    4. 4

      Report

      For HR.

      Data analyst 1 month

    5. 5

      Promote

      To admins.

      Marketing Operations Manager monthly

    6. 6

      Measure

      Cups and DAU.

      Product Marketing Manager B2C monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Marketing Manager B2C

    Smallest test

    Run one Cup from the template.

    Why it works

    Package the Cup as a template: rules, messages, leaderboards, prizes and a report for HR. Let admins launch it themselves.

    Cheaper events can run more often and spread Play across more companies.

    Risks and how to handle them

    • Less special

      Keep one flagship Cup a year.

    Evidence

    • HiringProduct Marketing Manager B2C (Alan Play): "25k Alan members open Alan Play every day (120,000 every month)"; Play is "Alan's #1 source of traffic"; "Our lifecycle is greenfield. Onboarding, activation, reminders, reactivation and win-back are owned by nobody today"; events "rebuilt almost from scratch, so the tenth Alan Cup costs as much as the first"; "HR admins are also an underused distribution channel"; goal "500k daily users" by 2030.Source
  • 20

    Freelancers are a named segment, and Alan already links to Payfit for companies. Freelancers manage their business in invoicing and banking apps.

    Medium impactLow effort First result in 2 quarters Growth Marketer

    First action

    List five freelancer apps.

    How to measure it

    Partner-sourced TNS contracts

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      List apps

      Five candidates.

      Growth Marketer 1 week

    2. 2

      Pitch

      Value for their users.

      Growth Marketer 2 weeks

    3. 3

      Build calculator

      Madelin deduction.

      Growth Marketer 2 weeks

    4. 4

      Integrate

      Tracked links.

      Marketing Operations Manager 1 month

    5. 5

      Promote

      In-app.

      Growth Marketer ongoing

    6. 6

      Measure

      Contracts.

      Growth Marketer monthly

    First result
    2 quarters
    Cost
    Partner fees
    Owner
    Growth Marketer

    Smallest test

    Pitch one app.

    Why it works

    Partner with two freelancer banking or invoicing apps to offer a Madelin deduction calculator and Alan quote inside their app, with a tracked link.

    Reaching freelancers where they handle money lowers acquisition cost.

    Risks and how to handle them

    • Partner reach

      Start with one.

    Evidence

    • HiringGrowth Marketer (posted October 20, 2026) and Senior Growth Marketer (October 12): Growth Marketing covers "acquisition, segment and market growth, partnerships, content, experimentation, and international expansion"; missions include "scaling paid acquisition, growing visibility in AI search and LLMs like ChatGPT", go-to-market "for our different segments (e.g. retirees, freelancers, companies,...)", "Producing performance creatives with AI workflows" and, for the senior role, to "Shape and scale the go-to-market of Prévenir, the new occupational health service operated by Alan". Every post: "40K+ companies", "1M+ members", "€800M+ in ARR", "1000+ people".Source
    • Your websiteSitemaps (1,213 URLs): 875 French (France) pages, 144 English, 117 Spanish, 23 Dutch (Belgium), 22 French (Belgium), 20 en-ca and 5 fr-ca. France has segment hubs for retirees (/assurance-sante/conseils-mutuelle-retraite) and freelancers (/conseils-mutuelle-tns-auto-entrepreneur) with dozens of guides each.Source
    • Your websiteAccountant page: "L'assurance santé des cabinets comptables (et de leurs clients)" with a "programme Ambassadeur" for accounting firms: DSN and Payfit connections, automatic DUE, a "Audit gratuit pour tous vos clients", a dedicated contact; the only call to action is "Être recontacté". "50 NPS" on the HR side.Source
  • 21

    Alan says 98% of claims are reimbursed within one day, against a Quebec market controlled by a few providers. Buyers rarely see such numbers.

    Medium impactLow effort First result in 1 month General Manager Associate

    First action

    Pull last month's numbers.

    How to measure it

    Scorecard demos

    Now
    –
    Target
    10 a month
    By
    2 quarters

    Steps

    1. 1

      Pull data

      Monthly.

      Data analyst 1 week

    2. 2

      Design page

      Bilingual.

      Growth Marketer 1 week

    3. 3

      Publish

      Monthly.

      Growth Marketer monthly

    4. 4

      Use in sales

      Outreach.

      Account Executive, Canada ongoing

    5. 5

      Review

      Compliance.

      Legal 1 week

    6. 6

      Measure

      Demos.

      General Manager Associate, Canada monthly

    First result
    1 month
    Cost
    $0
    Owner
    General Manager Associate, Canada

    Smallest test

    Publish the first scorecard.

    Why it works

    Publish a monthly public scorecard for Canada: reimbursement time, response time and satisfaction, in English and French.

    Proof that updates monthly is harder to dismiss than a claim.

    Risks and how to handle them

    • A bad month

      Explain and show the trend.

    Evidence

    • Your websiteArticle "A new option for group insurance in Quebec" (English only, on /en-ca/blog): "Alan is now officially live in Quebec as a licensed health insurer, offering a fully digital, French-first alternative"; Quebec employers get "French-first onboarding and customer support"; "We didn't just translate our product. We built a Quebec-first health insurance solution"; "98% of claims reimbursed within one day"; Alan works with organizations "with up to 500 employees".Source
    • Competitor researchRivals' own homepages: Harmonie Mutuelle ("Mutuelle santé, prévoyance et retraite complémentaire", "Devis mutuelle en ligne"); Malakoff Humanis ("groupe de protection sociale paritaire et mutualiste"); in Quebec, Beneva ("Assurances et services financiers"); in Canada, Canada Life ("175 years"). Alan's Quebec article says "more than 80% of the Quebec group benefits market is controlled by a small number of providers".Source
    • Your websitefr-ca health insurance page: "Une application notée 4,9 sur 5", "Réclamations remboursées en 24 heures", "Nos 1,1 million de membres n'attendent jamais en ligne"; calls to action "Planifier une démo" and "Commencez dès maintenant".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of alan.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Alan did not commission, review or endorse it, and Programmable is not affiliated with Alan. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Alan runs its business.

Something wrong, or do you represent Alan? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Quebec French pages, site speed, the comparison tool in sitemaps, accountant sign-up, lead scoring and the Prévenir cross-sell; publish the Canadian scorecard.

  2. Days 31 to 6011 ideas

    Play lifecycle, admin kits, AI answers, broker kit, doctor videos, retiree funnel, sales briefs from comparisons and Belgian content; HR roundtables, Cup kit and freelancer apps.

  3. Days 61 to 903 ideas

    Commit to the big bets: trials before signing, the country launch playbook and two-product bundles.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value reimbursement in 24 hours. The most cited problem: slow, paper-based insurers.

  • Fast human answers
  • Unclear coverage
  • In their words: “mutuelle”

Market

Competitive landscape

4 competitors compared: Harmonie Mutuelle, Malakoff Humanis, Beneva and Canada Life.

  • Gap to exploit: French-first digital group insurance in Quebec
  • Harmonie Mutuelle: Older digital experience
  • Malakoff Humanis: Complexity

Hiring signals

Alan is hiring for many markets and channels at once.

  • Account Executive - Canada: French a strong plus; winning deals in French. Idea 1.
  • Bilingual Member Support Expert - Canada: French-first support in Canada. Idea 1.
  • Senior Growth Marketer: Prévenir, segments and AI search. Ideas 6, 9, 12.

From the team that wrote this playbook

All products
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  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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