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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 4
  • Wildcards · 3
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Arize AI
Arize AI logo

growth playbook · Oct 26, 2026

arize.com (opens in a new tab)

Arize AI growth playbook

Diagnosis

Arize is a well-funded leader in agent observability with a strong open-source funnel, deep docs, honest comparison pages and a clear sales machine. Its three new marketing hires (growth, organic and web, technical content) show the next push: more marketing-sourced pipeline, better visibility in search and AI assistants, and stronger free-to-paid conversion.

The quick gaps are on the site: customer logos with no names, a slow first byte for real visitors, indexing leftovers and missing comparisons. This playbook fixes those first, then builds Phoenix-to-AX conversion, an assistant-visibility panel, vertical proof, account-based events and expansion signals, with bigger bets on an agent reliability report, a certification, coding agents as a channel and startups.

Growth Score

8/10

Biggest Opportunity

Turning existing assets (150+ enterprise customers, Phoenix adoption, OpenInference and a trillion spans) into text, links and data that search engines and AI assistants can cite.

Biggest Risk

Braintrust, LangSmith, Langfuse, Galileo and Datadog compete for the same AI engineering teams, and assistants may describe the category through rivals' pages if Arize's proof stays in images.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put customer names in text: the homepage logo strip is invisible to search engines and AI assistants

    Add aria-labels to the 16 homepage logos today.

    High impact First result in 1 month
  2. 2

    Fix the homepage's slow first byte for real visitors: it fails Core Web Vitals while the lab looks fine

    Pull cache hit rates for homepage requests with and without UTM parameters.

    High impact First result in 1 month
  3. 3

    Clean up indexing: canonicals on press pages, test pages out of the sitemap, unique titles

    Fix the re:Invent page title and the press template canonical.

    Medium impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 13Fill-ins · 6Reconsider · 2
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Arize's job posts lead with "Customers like Booking.com, Uber, Siemens, and PepsiCo", and the new Organic & Web Growth manager will be measured on how AI assistants "recommend, mention, and cite Arize". But the homepage logo strip is 16 SVGs with no name, title or label, so crawlers, assistants and screen readers read no customer at all. Uber, Siemens and PepsiCo appear nowhere in the text of the homepage, customers page, pricing page or llms.txt, and the few labelled logos on /customers read "Go to Priceline Homepage" and "Duolingo logo (2019)".

    High impactLow effort First result in 1 month Senior Manager

    First action

    Add aria-labels to the 16 homepage logos today.

    How to measure it

    Share of 50 tracked buyer questions where assistants name an Arize customer

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Confirm cleared names

      The logos and the four names used in job posts.

      Product Marketing 1 day

    2. 2

      Label the logos

      role="img" and aria-label on every SVG on the homepage, /customers and /pricing.

      Marketing Engineering 2 hours

    3. 3

      Add a text line

      Named customers and "150+ enterprises" under the strip.

      Senior Manager, Organic & Web Growth 1 hour

    4. 4

      Fix leftover titles

      Replace "Go to Priceline Homepage" and file names on /customers.

      Marketing Engineering 1 hour

    5. 5

      Update llms.txt

      A customers section with links to the 13 stories.

      Senior Manager, Organic & Web Growth 1 hour

    6. 6

      Add structured data

      Customer names in Organization and story markup.

      Senior Manager, Organic & Web Growth 1 day

    7. 7

      Baseline and re-check

      Ask 50 buyer questions across assistants before and after.

      Senior Manager, Organic & Web Growth 1 month

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Label the homepage logos and add one text line, then check how the main assistants answer "who uses Arize" in a month.

    Why it works

    Give every logo an accessible name (role="img" and aria-label with the company name), add one line of visible text under the strip ("Used by Booking.com, Uber, Siemens, PepsiCo and 150+ enterprises"), fix the leftover file titles on /customers, and add a short "Customers" section to llms.txt and to the Organization structured data. Use only names already cleared for the job posts and logos.

    Assistants and search engines build their answer to "who uses Arize" from text, not images. Naming customers in text is the cheapest authority signal on the site, and it helps every comparison query where rivals list their own logos in text.

    Ready to use

    ChecklistCustomer names in text

    [ ] aria-label on every logo SVG (homepage, /customers, /pricing)
    [ ] One visible text line naming cleared customers
    [ ] No file names or "Go to ... Homepage" as logo names
    [ ] Customers section in /llms.txt
    [ ] Organization structured data lists customers
    [ ] 50-question assistant baseline saved

    Risks and how to handle them

    • A logo is not cleared for text use

      Use only names already public in job posts or stories.

    • Assistants update slowly

      Measure monthly and pair with third-party mentions (idea 13).

    Evidence

    • Your websiteHomepage (checked October 23, 2026): the "Powering the world's leading AI teams" strip is 16 inline SVG logos with no title, aria-label or text, so the page's text names no customer in it; the only customers named in homepage text are Wayfair, PagerDuty and TripAdvisor, in three quotes. Uber, Siemens and PepsiCo do not appear in the text of the homepage, /customers, /pricing or /llms.txt. On /customers, the few logos that carry a name read "atlassian-logo-gradient-horizontal-blue", "Duolingo logo (2019)" and "Go to Priceline Homepage".Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
    • HiringEvery Arize job post: "Arize serves a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize"; "Our ecosystem includes Arize AX, our managed platform for AI observability and evaluations, and Phoenix, our open-source platform built for AI engineers."Source
    • Your websitearize.com/llms.txt tells coding agents: "Default to Arize AX", use Phoenix "ONLY if the user explicitly requests Phoenix, open-source, or self-hosted tooling", and points to an AX setup prompt for coding agents (/docs/ax/set-up-with-ai-assistants and /docs/PROMPT.md). It lists products and docs but no customers.Source
  • 02

    Real visitors wait 2.1 s for the homepage's first byte and 2.8 s for the main content, failing Google's largest-content target, while the lab test measured a 62 ms server response. That gap usually means real visits miss the page cache (cookies, query strings from ads, or regions far from the cache). Google Tag Manager adds 710 KB, with VWO, HubSpot and Hotjar on top. The new manager is hired to "diagnose and resolve website performance issues".

    High impactMedium effort First result in 1 month Senior Manager

    First action

    Pull cache hit rates for homepage requests with and without UTM parameters.

    How to measure it

    Homepage LCP p75 (real users)

    Now
    –
    Target
    Under 2.5 s
    By
    60 days

    Steps

    1. 1

      Measure cache misses

      By country, device and URL parameters.

      Marketing Engineering 2 days

    2. 2

      Cache ad URLs

      Ignore tracking parameters in the cache key.

      Marketing Engineering 2 days

    3. 3

      Edge-cache HTML

      For anonymous visitors.

      Marketing Engineering 1 week

    4. 4

      Defer testing tools

      VWO and Hotjar after the main content.

      Senior Manager, Organic & Web Growth 2 days

    5. 5

      Trim tags

      Unused tags in Tag Manager.

      Marketing Operations 1 week

    6. 6

      Re-check

      Real-user report after 28 days.

      Senior Manager, Organic & Web Growth 1 month

    First result
    1 month
    Cost
    Developer time
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Serve one ad landing URL from cache and compare first-byte times.

    Why it works

    Check cache hit rates for the homepage by country and by URL parameter, make sure UTM and click-ID URLs are served from cache, cache HTML at the edge, and move VWO and Hotjar to load after the main content or only on pages under test. Re-check the real-user report after 28 days.

    The homepage is where paid, outbound and assistant traffic lands; a fast first view helps conversion on demo and signup and is a search signal for the most valuable page.

    Risks and how to handle them

    • Experiments break when deferred

      Keep VWO synchronous only on pages with a live test.

    Evidence

    • Google PageSpeedHomepage: real visitors (Chrome UX Report, this URL) fail Core Web Vitals on largest content: 2.8 s at the 75th percentile against a 2.5 s target, with time to first byte of 2.1 s for real visitors, while the lab test measured a 62 ms server response. Lab mobile score 63 (desktop 94), largest content 3.8 s, total blocking time 848 ms; Google Tag Manager is 710 KB, plus VWO, HubSpot and Hotjar scripts. The site-wide origin average still passes (1.8 s).Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
  • 03

    A crawl of 361 sitemap URLs found 31 of 32 press pages without a canonical tag, test and variant pages listed for indexing (/observe-2025/prospectus-with-widgets/, /demo-landing-3/), the AWS re:Invent 2026 page titled "AI Engineer NYC 2026", and three speaker pages all titled "Speakers - Arize AI". The role lists "canonicalization, redirects, and site architecture" first.

    Medium impactLow effort First result in 2 weeks Senior Manager

    First action

    Fix the re:Invent page title and the press template canonical.

    How to measure it

    Indexable URLs with issues

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Fix the press template

      Self-canonical.

      Marketing Engineering 1 hour

    2. 2

      Remove test pages

      From the sitemap; noindex.

      Senior Manager, Organic & Web Growth 1 hour

    3. 3

      Fix event titles

      One per event and year.

      Senior Manager, Organic & Web Growth 1 hour

    4. 4

      Crawl monthly

      Canonicals, titles, status codes.

      Senior Manager, Organic & Web Growth monthly

    5. 5

      Add a release check

      Before template changes.

      Marketing Engineering 1 week

    6. 6

      Watch Search Console

      Indexing reports.

      Senior Manager, Organic & Web Growth weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Fix the re:Invent title today.

    Why it works

    Add self-canonicals to the press template, noindex or remove test and variant pages, give each event page its own title, and add a monthly crawl to catch template regressions before release.

    Clean signals help search engines and assistants pick the right page, and duplicate titles on event pages split traffic at exactly the time each event is promoted.

    Risks and how to handle them

    • Removing a page that gets traffic

      Redirect to the current version instead.

    Evidence

    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
  • 04

    AX Free includes 25k spans, 1 GB and 10 Signal issues a month; Pro at $50 doubles spans, adds 10 GB, 30-day retention and 25 issues. The Head of Growth Marketing owns "onboarding communications, re-engagement" and "free-to-paid conversion". Limits are the natural upgrade moment.

    High impactMedium effort First result in 1 month Head of Growth Marketing

    First action

    Count free workspaces that hit 80% of spans last month.

    How to measure it

    Free-to-paid conversion at limits

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Size the moment

      Workspaces near limits each month.

      Marketing Operations 2 days

    2. 2

      Write messages

      Usage, Signal findings, upgrade.

      Head of Growth Marketing 1 week

    3. 3

      Build triggers

      In-app and email.

      Product Engineering 2 weeks

    4. 4

      Route large teams

      To the Digital Native AE.

      Marketing Operations 1 week

    5. 5

      Test

      Against current emails.

      Head of Growth Marketing 1 month

    6. 6

      Report

      Upgrades and sales meetings.

      Marketing Operations monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Head of Growth Marketing

    Smallest test

    Email last month's limit-hitters by hand with their usage.

    Why it works

    Send in-app and email messages at 80% and 100% of span and Signal limits, showing what the team traced and the issues Signal found, with a one-click Pro upgrade. Workspaces with several active users or production traffic get an offer to talk to the Digital Native AE instead.

    Users at a limit have already proven value to themselves; a message that shows that value converts better than a generic upgrade email.

    Risks and how to handle them

    • Users feel pressured

      Lead with what they built, and keep the free plan clear.

    Evidence

    • Your websitePricing: AX Free (25k spans a month, 1 GB, 15-day retention, 10 Signal issues a month), AX Pro at $50 a month (50k spans, 10 GB, 30 days, 25 Signal issues), AX Enterprise custom (self-hosting, SSO, audit logs, dedicated support, customer advisory board); "Startup pricing available".Source
    • HiringHead of Growth Marketing (San Francisco, posted October 21, 2026): "Arize has both a sales-led enterprise business and a developer-led self-serve business. We need someone who understands how to grow both"; owns "marketing-sourced pipeline targets", inherits "an established field marketing team" (Americas and Rest of World), will "Lead a dedicated SEO/AEO and Web Growth specialist", "Improve website conversion across demo requests, self-serve signups", and "grow adoption of Phoenix and Arize AX" with "marketing-led signup growth, onboarding communications, re-engagement" and "free-to-paid conversion".Source
    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
  • 05

    Arize has strong comparison pages for Braintrust, Langfuse, LangSmith and Datadog, and an alternatives page reviewed in September. But Galileo positions itself as "The AI Observability and Evaluation Platform" for enterprise scale and Opik as open-source observability, and neither appears, nor do Weights & Biases Weave and MLflow, which many ML teams already run.

    High impactMedium effort First result in 1 month Product Marketing

    First action

    Check search volume for the four comparisons.

    How to measure it

    Comparison-page conversions

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Research rivals

      Current public claims.

      Product Marketing 1 week

    2. 2

      Write pages

      Same format as existing ones.

      Product Marketing 2 weeks

    3. 3

      Technical review

      Sales engineers check accuracy.

      AI Sales Engineer, US 1 week

    4. 4

      Publish

      Linked from the alternatives page.

      Senior Manager, Organic & Web Growth 1 day

    5. 5

      Track

      Conversions per page.

      Marketing Operations monthly

    6. 6

      Review

      Quarterly.

      Product Marketing quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing

    Smallest test

    Publish the Galileo page first.

    Why it works

    Write four fair pages in the same format, with the Phoenix path for open-source buyers and the AX path for enterprise, and link them from the alternatives page. Track which comparison pages lead to demos and signups.

    Comparison queries come from buyers who are shortlisting, and assistants often answer them from these pages.

    Risks and how to handle them

    • Stale claims

      Date every page, as the alternatives page does.

    Evidence

    • Your websiteComparison pages: Arize vs Braintrust, vs Langfuse, vs LangSmith, vs Datadog, and "Arize alternatives" (LangSmith, Langfuse, Braintrust, Helicone, Fiddler and Phoenix, "Last reviewed September 17, 2026"). No page covers Galileo, Comet Opik, Weights & Biases Weave or MLflow.Source
    • Competitor researchRivals' own homepages: Braintrust, "The active observability platform for agents"; Langfuse, "Open Source Agent Evals & Observability"; LangSmith, "Agent & LLM Observability Platform"; Galileo, "The AI Observability and Evaluation Platform" for "enterprise scale"; Comet Opik, an "Open-Source AI Observability Platform".Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
  • 06

    Pages such as /products/ml-monitoring/ and /products/embeddings/ and many classic ML glossary terms still rank for Arize's earlier category, while the homepage now leads with agent observability. Visitors who land there see an older Arize unless the pages lead somewhere current.

    Medium impactLow effort First result in 2 weeks Head of Technical Content & E…

    First action

    Rank the old ML pages by organic traffic.

    How to measure it

    Signups from ML pages and ML glossary

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Rank pages

      By traffic.

      Senior Manager, Organic & Web Growth 1 day

    2. 2

      Write banners

      Short, current product link.

      Head of Technical Content & Editorial 2 days

    3. 3

      Build the hub

      ML, CV and agents together.

      Product Marketing 1 week

    4. 4

      Update glossary

      Top 20 ML terms.

      Head of Technical Content & Editorial 2 weeks

    5. 5

      Publish

      With internal links.

      Marketing Engineering 1 day

    6. 6

      Measure

      Signups from these pages.

      Marketing Operations monthly

    First result
    2 weeks
    Cost
    Writing time
    Owner
    Head of Technical Content & Editorial

    Smallest test

    Add a banner to /products/ml-monitoring/ this week.

    Why it works

    Keep the ML pages (existing customers still use them) but add a clear banner and links to the current platform and a combined "ML, CV and agent observability" hub; add a "for LLMs and agents" section to the most-visited ML glossary terms.

    These pages already have traffic and links; guiding that traffic to the current product is cheaper than winning new traffic.

    Risks and how to handle them

    • Confusing existing ML customers

      Keep the ML docs and pages fully intact.

    Evidence

    • Your websiteOlder machine-learning pages still in the sitemap and live: /products/ml-monitoring/ ("Monitor Machine Learning Model Performance"), /products/embeddings/ ("Embedding Drift Monitoring for Deep Learning Models") and /products/ml-cv-observability/; much of the 230-term glossary covers classic ML terms (confusion matrix, F-score, KL divergence, LIME), while the homepage now leads with "The agent observability and evaluation platform."Source
    • HiringHead of Technical Content & Editorial (posted October 21, 2026): owns editorial direction "across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content"; "Refresh and improve existing content to maintain relevance, accuracy, and authority"; content "that earns attention and credibility rather than relying on promotional messaging"; manages freelance writers.Source
    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source

This quarter 9

The core plays for the next three months.

  • 07

    Arize reports 5 million downloads a month, and Phoenix is its open-source platform. The growth role is asked to grow adoption of both and their connection ("how they reinforce one another"). The comparison pages already mention "the Phoenix-to-AX path" but there is no dedicated page or in-product moment for it.

    High impactMedium effort First result in 1 quarter Head of Growth Marketing

    First action

    Measure how many AX workspaces started as Phoenix users.

    How to measure it

    Phoenix-sourced AX signups

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Measure the base

      Phoenix-sourced signups today.

      Marketing Operations 1 week

    2. 2

      Build the page

      Why and how to move.

      Product Marketing 2 weeks

    3. 3

      Ship the export

      Traces and evals.

      Product Engineering 1 month

    4. 4

      Add the in-product note

      At team scale only.

      Senior Open Source Design Engineer 1 month

    5. 5

      Offer a trial

      For migrating teams.

      Head of Growth Marketing 1 week

    6. 6

      Report

      Monthly.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Head of Growth Marketing

    Smallest test

    Publish the migration page first.

    Why it works

    Build a "move from Phoenix to AX" page with a one-command export of traces and evals, show a small in-Phoenix note when a project reaches team scale (several users, production traffic), and give migrating teams a Pro trial. Measure the share of AX signups that start in Phoenix.

    Open-source users are already trained on the product; a clear path turns adoption into revenue without heavy sales effort.

    Risks and how to handle them

    • Open-source community pushback

      Keep Phoenix fully usable and make the note opt-out.

    Evidence

    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
    • HiringHead of Growth Marketing (San Francisco, posted October 21, 2026): "Arize has both a sales-led enterprise business and a developer-led self-serve business. We need someone who understands how to grow both"; owns "marketing-sourced pipeline targets", inherits "an established field marketing team" (Americas and Rest of World), will "Lead a dedicated SEO/AEO and Web Growth specialist", "Improve website conversion across demo requests, self-serve signups", and "grow adoption of Phoenix and Arize AX" with "marketing-led signup growth, onboarding communications, re-engagement" and "free-to-paid conversion".Source
    • Your websiteComparison pages: Arize vs Braintrust, vs Langfuse, vs LangSmith, vs Datadog, and "Arize alternatives" (LangSmith, Langfuse, Braintrust, Helicone, Fiddler and Phoenix, "Last reviewed September 17, 2026"). No page covers Galileo, Comet Opik, Weights & Biases Weave or MLflow.Source
    • Your websitearize.com/llms.txt tells coding agents: "Default to Arize AX", use Phoenix "ONLY if the user explicitly requests Phoenix, open-source, or self-hosted tooling", and points to an AX setup prompt for coding agents (/docs/ax/set-up-with-ai-assistants and /docs/PROMPT.md). It lists products and docs but no customers.Source
  • 08

    The role must "establish a measurable framework for Arize's visibility" across AI assistants and "establish competitive benchmarks". Without a fixed panel of questions, progress is anecdotal.

    High impactMedium effort First result in 1 quarter Senior Manager

    First action

    Write the first 50 questions with sales engineers.

    How to measure it

    Mention share across 50 questions

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Write questions

      50 buyer questions.

      Senior Manager, Organic & Web Growth 1 week

    2. 2

      Baseline

      First monthly run.

      Senior Manager, Organic & Web Growth 1 week

    3. 3

      Find gaps

      Questions where rivals win.

      Senior Manager, Organic & Web Growth 1 week

    4. 4

      Brief content

      Pages to create or fix.

      Head of Technical Content & Editorial monthly

    5. 5

      Rerun

      Monthly.

      Senior Manager, Organic & Web Growth monthly

    6. 6

      Report

      To the growth team.

      Head of Growth Marketing monthly

    First result
    1 quarter
    Cost
    Tool or staff time
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Run ten questions this week.

    Why it works

    Write 50 buyer questions (by job, stage and stack), ask them monthly in the main assistants, and record whether Arize is mentioned, cited and recommended, and which pages are cited. Feed gaps to content and comparison pages.

    A stable panel shows which pages move answers and gives the team one number to manage.

    Risks and how to handle them

    • Answers vary run to run

      Run each question several times and use averages.

    Evidence

    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
    • Your websiteComparison pages: Arize vs Braintrust, vs Langfuse, vs LangSmith, vs Datadog, and "Arize alternatives" (LangSmith, Langfuse, Braintrust, Helicone, Fiddler and Phoenix, "Last reviewed September 17, 2026"). No page covers Galileo, Comet Opik, Weights & Biases Weave or MLflow.Source
    • Competitor researchRivals' own homepages: Braintrust, "The active observability platform for agents"; Langfuse, "Open Source Agent Evals & Observability"; LangSmith, "Agent & LLM Observability Platform"; Galileo, "The AI Observability and Evaluation Platform" for "enterprise scale"; Comet Opik, an "Open-Source AI Observability Platform".Source
  • 09

    Booking.com, Tripadvisor, TheFork, Wayfair and Priceline (in the logos) are all Arize customers or stories, a rare cluster in one vertical. Travel and marketplace companies are building agents for search, booking and support, but there is no industry page that brings these stories together.

    High impactMedium effort First result in 1 quarter Head of Technical Content & E…

    First action

    Group the 13 stories by industry.

    How to measure it

    Opportunities from the vertical

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Group stories

      By industry.

      Head of Technical Content & Editorial 1 day

    2. 2

      Write the hub

      Patterns and evals.

      Head of Technical Content & Editorial 2 weeks

    3. 3

      Plan a webinar

      With one customer.

      Field Marketing Manager 1 month

    4. 4

      Publish

      Linked from customers.

      Marketing Engineering 1 day

    5. 5

      Use in outreach

      Digital native and enterprise.

      Commercial Account Executive, Digital Native ongoing

    6. 6

      Repeat

      Next vertical.

      Head of Technical Content & Editorial quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Technical Content & Editorial

    Smallest test

    Publish the hub with the existing stories.

    Why it works

    Build a "travel and marketplaces" page with the stories, the common agent patterns (search, booking, support), the evals those teams run, and a webinar with one customer. Use it in Digital Native and Enterprise outreach.

    Peers in the same vertical are the strongest proof, and a hub gives sales one link for a whole segment.

    Risks and how to handle them

    • Customers object to grouping

      Use published stories only.

    Evidence

    • Your websiteCustomer stories (13): Booking.com, Tripadvisor, TheFork, Wayfair, PagerDuty, Handshake ("15 LLM use cases in under 6 months"), Bazaarvoice ("cut AI evaluation from days to minutes"), LG Uplus, Atropos Health, America First Credit Union (two pages) and others. There are no stories for Uber, Siemens or PepsiCo.Source
    • Your websiteHomepage (checked October 23, 2026): the "Powering the world's leading AI teams" strip is 16 inline SVG logos with no title, aria-label or text, so the page's text names no customer in it; the only customers named in homepage text are Wayfair, PagerDuty and TripAdvisor, in three quotes. Uber, Siemens and PepsiCo do not appear in the text of the homepage, /customers, /pricing or /llms.txt. On /customers, the few logos that carry a name read "atlassian-logo-gradient-horizontal-blue", "Duolingo logo (2019)" and "Go to Priceline Homepage".Source
    • HiringHead of Technical Content & Editorial (posted October 21, 2026): owns editorial direction "across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content"; "Refresh and improve existing content to maintain relevance, accuracy, and authority"; content "that earns attention and credibility rather than relying on promotional messaging"; manages freelance writers.Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
  • 10

    Arize runs pages for AI Engineer NYC, AWS re:Invent and Google Next, plus its own Observe conference, and the Head of Growth Marketing inherits field marketing for the Americas and the rest of the world, with a brief to "align events, executive programs, and regional campaigns with account priorities".

    High impactMedium effort First result in 1 quarter Field Marketing Manager

    First action

    Pick target accounts for the next conference with sales.

    How to measure it

    Meetings booked per event

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Pick accounts

      With sales.

      Field Marketing Manager 1 week

    2. 2

      Book meetings

      Before the event.

      Enterprise Account Executive, East 2 weeks

    3. 3

      Host a dinner

      For target accounts.

      Field Marketing Manager per event

    4. 4

      Follow up

      Within 48 hours.

      Field Marketing Manager 2 days

    5. 5

      Track

      Pipeline by event.

      Marketing Operations per event

    6. 6

      Review

      Which events to keep.

      Head of Growth Marketing quarterly

    First result
    1 quarter
    Cost
    Existing event budget
    Owner
    Field Marketing Manager

    Smallest test

    Run the play at the next conference.

    Why it works

    For each event, pick target accounts with sales, book meetings before the event, run a small dinner or workshop for those accounts, and follow up within 48 hours with a relevant story. Report pipeline by event.

    Conference budgets pay back when tied to accounts sales is already working.

    Risks and how to handle them

    • Low show rates

      Confirm meetings a day before.

    Evidence

    • Your websiteOther growth pages in the sitemap: /arize-for-startups, /google-startups-offer, /phoenix-ambassadors, /phoenix-community-showcase, event pages for AI Engineer NYC 2026, AWS re:Invent 2026 and Google Next 2026, and the annual Observe conference pages; /ai-courses-and-certifications now redirects to the docs at /docs/ax/learn.Source
    • HiringHead of Growth Marketing (San Francisco, posted October 21, 2026): "Arize has both a sales-led enterprise business and a developer-led self-serve business. We need someone who understands how to grow both"; owns "marketing-sourced pipeline targets", inherits "an established field marketing team" (Americas and Rest of World), will "Lead a dedicated SEO/AEO and Web Growth specialist", "Improve website conversion across demo requests, self-serve signups", and "grow adoption of Phoenix and Arize AX" with "marketing-led signup growth, onboarding communications, re-engagement" and "free-to-paid conversion".Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
  • 11

    Arize is hiring Expansion Account Executives in Boston, New York and the West. Expansion is easiest to time with usage: span growth, new projects, new teams, or Signal finding more issues.

    High impactMedium effort First result in 1 quarter Expansion Account Executive

    First action

    Pick the five signals from last year's expansions.

    How to measure it

    Expansion opportunities from signals

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick signals

      From past expansions.

      Marketing Operations 2 weeks

    2. 2

      Build the feed

      Weekly to account owners.

      Marketing Operations 2 weeks

    3. 3

      Write plays

      One per signal.

      Expansion Account Executive 2 weeks

    4. 4

      Run

      All accounts.

      Expansion Account Executive ongoing

    5. 5

      Review

      Revenue by signal.

      Marketing Operations monthly

    6. 6

      Refine

      Drop weak signals.

      Expansion Account Executive quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Expansion Account Executive

    Smallest test

    Send this week's span-growth list to one AE.

    Why it works

    Define five expansion signals, send them to the account owner weekly, and give each signal a play (new team onboarding, retention upgrade, self-hosting). Track expansion revenue by signal.

    Usage-based timing turns expansion from calendar renewals into conversations at the moment of need.

    Risks and how to handle them

    • Too many alerts

      Cap at five per account per month.

    Evidence

    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
    • Your websitePricing: AX Free (25k spans a month, 1 GB, 15-day retention, 10 Signal issues a month), AX Pro at $50 a month (50k spans, 10 GB, 30 days, 25 Signal issues), AX Enterprise custom (self-hosting, SSO, audit logs, dedicated support, customer advisory board); "Startup pricing available".Source
    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
  • 12

    Arize has 509 blog posts and 64 course posts, and the content role is asked to "refresh and improve existing content to maintain relevance, accuracy, and authority". In a field that changes monthly, many older posts describe outdated tools or APIs.

    High impactMedium effort First result in 2 quarters Head of Technical Content & E…

    First action

    Export blog traffic for the last 12 months.

    How to measure it

    Traffic to refreshed posts

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Rank posts

      Traffic and citations.

      Senior Manager, Organic & Web Growth 1 week

    2. 2

      Plan refreshes

      Update, merge or redirect.

      Head of Technical Content & Editorial 1 week

    3. 3

      Assign writers

      Freelancers with engineer review.

      Head of Technical Content & Editorial 2 weeks

    4. 4

      Update code

      Current SDK versions.

      Developer Relations 1 quarter

    5. 5

      Add review dates

      On every refreshed post.

      Marketing Engineering 1 day

    6. 6

      Measure

      Monthly.

      Senior Manager, Organic & Web Growth monthly

    First result
    2 quarters
    Cost
    Freelance budget
    Owner
    Head of Technical Content & Editorial

    Smallest test

    Refresh the top ten posts this month.

    Why it works

    Rank posts by traffic and assistant citations, update the top 100 with current code and products, merge overlapping posts, redirect thin ones, and show a "last reviewed" date like the comparison pages.

    Refreshing posts that already rank is the fastest organic gain, and dated posts signal accuracy to readers and assistants.

    Risks and how to handle them

    • Traffic loss on merges

      Redirect to the closest page.

    Evidence

    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source
    • HiringHead of Technical Content & Editorial (posted October 21, 2026): owns editorial direction "across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content"; "Refresh and improve existing content to maintain relevance, accuracy, and authority"; content "that earns attention and credibility rather than relying on promotional messaging"; manages freelance writers.Source
    • Your websiteComparison pages: Arize vs Braintrust, vs Langfuse, vs LangSmith, vs Datadog, and "Arize alternatives" (LangSmith, Langfuse, Braintrust, Helicone, Fiddler and Phoenix, "Last reviewed September 17, 2026"). No page covers Galileo, Comet Opik, Weights & Biases Weave or MLflow.Source
  • 13

    Arize founded OpenInference, "the open-source leader in GenAI semantic conventions", integrates with 40+ models and frameworks, and has press on its Series C, Gartner and AFWERX. The role asks to turn "unlinked mentions, partnerships, and community contributions into relevant referring links".

    Medium impactLow effort First result in 1 quarter Senior Manager

    First action

    List the top 20 integration partners' docs pages.

    How to measure it

    Referring domains from partners

    Now
    –
    Target
    +50
    By
    2 quarters

    Steps

    1. 1

      List partners

      Docs that mention Arize.

      Senior Manager, Organic & Web Growth 1 week

    2. 2

      Check links

      Missing or outdated.

      Senior Manager, Organic & Web Growth 1 week

    3. 3

      Ask

      Partner and maintainer outreach.

      Developer Relations 1 month

    4. 4

      Offer PRs

      Doc updates for maintainers.

      Developer Relations ongoing

    5. 5

      Press mentions

      Ask for links.

      Senior Manager, Organic & Web Growth ongoing

    6. 6

      Report

      Monthly.

      Senior Manager, Organic & Web Growth monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Send five pull requests to framework docs.

    Why it works

    List every framework and partner that documents OpenInference or an Arize integration, ask each to link to the matching Arize docs page, and add an "Integrations" listing to partners' docs where missing. Do the same for press mentions without links.

    Links from framework docs are relevant, durable and read by developers and assistants alike.

    Risks and how to handle them

    • Maintainers ignore requests

      Send a ready pull request instead of an email.

    Evidence

    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
    • News coverageArize raised a $70 million Series C led by Adams Street Partners in 2025, with Datadog, PagerDuty and M12 among investors; the company said it would expand its Microsoft partnership and deepen integrations with Google Cloud and NVIDIA. Its press pages also cover a Gartner "emerging leader" mention, an AFWERX selection and a partnership with Tokyo Electron Device.Source
  • 14

    The crawl found several demo pages (two titled "Arize Demo | Book a Demo of Arize AX", two "Arize AI Book Meeting", and /demo-landing-3/). The role owns an "experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".

    Medium impactLow effort First result in 1 month Senior Manager

    First action

    List all demo page variants and their traffic.

    How to measure it

    Demo page conversion

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      List variants

      And traffic sources.

      Senior Manager, Organic & Web Growth 1 day

    2. 2

      Pick one

      Canonical page.

      Senior Manager, Organic & Web Growth 1 day

    3. 3

      Redirect others

      Or noindex ad variants.

      Marketing Engineering 1 day

    4. 4

      Set routing

      By company type.

      Marketing Operations 1 week

    5. 5

      Test

      Form length and proof.

      Senior Manager, Organic & Web Growth 1 month

    6. 6

      Report

      Monthly.

      Marketing Operations monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Manager, Organic & Web Growth

    Smallest test

    Redirect one duplicate demo page.

    Why it works

    Keep one canonical demo page, run tests on form length and proof, route digital-native companies to the Commercial AE and larger companies to enterprise AEs, and offer the free plan to students and hobby users.

    One page makes tests meaningful, and routing gets each buyer to the right team faster.

    Risks and how to handle them

    • Ad pages need variants

      Keep them noindexed and on the same form.

    Evidence

    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source
    • HiringSenior Manager, Organic & Web Growth (posted October 21, 2026): "help Arize become one of the most visible and trusted platforms in AI engineering"; "Analyze how AI assistants recommend, mention, and cite Arize relative to competitors"; "Audit and improve crawlability, indexability, rendering, canonicalization, redirects, and site architecture"; "diagnose and resolve website performance issues"; "Identify opportunities to turn existing unlinked mentions, partnerships, and community contributions into relevant referring links"; and a "website experimentation roadmap focused on qualified traffic, demo requests, and self-serve signups".Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
  • 15

    Arize is hiring an Enterprise AE for APJ and an AI Application Engineer in Singapore, has a partnership with Tokyo Electron Device and an LG Uplus story, but the site is English only.

    Medium impactMedium effort First result in 2 quarters Enterprise Account Executive

    First action

    Ask the Japanese partner which pages they need translated.

    How to measure it

    APJ opportunities

    Now
    –
    Target
    +30%
    By
    3 quarters

    Steps

    1. 1

      Agree with partner

      Pages and webinar.

      Enterprise Account Executive, APJ 2 weeks

    2. 2

      Translate

      Four pages per language.

      Product Marketing 1 month

    3. 3

      Review

      Partner and native speakers.

      AI Application Engineer, APJ 2 weeks

    4. 4

      Publish

      With hreflang.

      Senior Manager, Organic & Web Growth 1 week

    5. 5

      Webinar

      With the partner.

      Field Marketing Manager 1 quarter

    6. 6

      Measure

      Pipeline.

      Enterprise Account Executive, APJ quarterly

    First result
    2 quarters
    Cost
    Translation costs
    Owner
    Enterprise Account Executive, APJ

    Smallest test

    Translate the LG Uplus story.

    Why it works

    Translate the homepage, pricing, the LG Uplus story and the getting-started guide into Japanese and Korean with the partner's help, run a joint webinar with the Japanese partner, and route the pages to the APJ team.

    Local-language proof and a local partner shorten trust-building in markets where English-only vendors are common.

    Risks and how to handle them

    • Pages go stale

      Translate only stable pages.

    Evidence

    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
    • News coverageArize raised a $70 million Series C led by Adams Street Partners in 2025, with Datadog, PagerDuty and M12 among investors; the company said it would expand its Microsoft partnership and deepen integrations with Google Cloud and NVIDIA. Its press pages also cover a Gartner "emerging leader" mention, an AFWERX selection and a partnership with Tokyo Electron Device.Source
    • Your websiteCustomer stories (13): Booking.com, Tripadvisor, TheFork, Wayfair, PagerDuty, Handshake ("15 LLM use cases in under 6 months"), Bazaarvoice ("cut AI evaluation from days to minutes"), LG Uplus, Atropos Health, America First Credit Union (two pages) and others. There are no stories for Uber, Siemens or PepsiCo.Source

Big bets 4

Larger plays that can change the trajectory.

  • 16

    Arize says it has processed 1 trillion spans and runs 1 billion evals a year. Aggregated and anonymised, that shows how agents fail in production: which steps fail, how often evals catch regressions, how teams fix them.

    High impactHigh effort First result in 3 quarters Co founder and CPO

    First action

    Pick five questions the data can answer safely.

    How to measure it

    Downloads

    Now
    –
    Target
    10,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Five to ten.

      Head of Technical Content & Editorial 2 weeks

    2. 2

      Privacy review

      Aggregation rules and customer terms.

      Legal 1 month

    3. 3

      Analyse

      Aggregated spans and evals.

      Data Science 2 months

    4. 4

      Write

      Report and summaries.

      Head of Technical Content & Editorial 1 month

    5. 5

      Launch

      At Observe.

      Field Marketing Manager 1 month

    6. 6

      Use in sales

      Regional cuts.

      Product Marketing ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Co founder and CPO

    Smallest test

    Publish one chart from aggregated data.

    Why it works

    Publish a yearly report with aggregated failure patterns by agent type, eval adoption and time to fix, with strict anonymisation. Launch it at Observe and in field events, and give sales a regional cut.

    Original data earns press, links and assistant citations, and makes Arize the reference on agent reliability.

    Risks and how to handle them

    • Customer data concerns

      Use only metadata and aggregate across many customers.

    Evidence

    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
    • HiringHead of Technical Content & Editorial (posted October 21, 2026): owns editorial direction "across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content"; "Refresh and improve existing content to maintain relevance, accuracy, and authority"; content "that earns attention and credibility rather than relying on promotional messaging"; manages freelance writers.Source
    • Your websiteOther growth pages in the sitemap: /arize-for-startups, /google-startups-offer, /phoenix-ambassadors, /phoenix-community-showcase, event pages for AI Engineer NYC 2026, AWS re:Invent 2026 and Google Next 2026, and the annual Observe conference pages; /ai-courses-and-certifications now redirects to the docs at /docs/ax/learn.Source
  • 17

    Arize is hiring an Education Engineer, has 64 course posts and a "courses & certifications" menu item, but /ai-courses-and-certifications now just redirects to docs. A recognised certificate gives engineers a reason to learn evals on Arize and share it.

    High impactHigh effort First result in 3 quarters Education Engineer

    First action

    Turn one course into a graded module.

    How to measure it

    Certificates issued

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Design the curriculum

      Three modules.

      Education Engineer 1 month

    2. 2

      Build assessments

      Hands-on, on the free plan.

      Education Engineer 1 quarter

    3. 3

      Badge and listing

      Shareable.

      Marketing Engineering 1 month

    4. 4

      Launch

      With DevRel and community.

      Developer Relations 1 month

    5. 5

      Enterprise teams

      Team certifications.

      Expansion Account Executive 1 quarter

    6. 6

      Measure

      Signups and paid conversion.

      Marketing Operations monthly

    First result
    3 quarters
    Cost
    Education team time
    Owner
    Education Engineer

    Smallest test

    Launch one free module with a badge.

    Why it works

    Build a free certification (tracing, evals, experiments) on Phoenix and AX Free, with a shareable badge and a public list of certified engineers, and offer team certifications to enterprise customers.

    Certifications spread through profiles, bring signups, and train future buyers on the product.

    Risks and how to handle them

    • Low completion

      Keep modules short and practical.

    Evidence

    • Your websiteOther growth pages in the sitemap: /arize-for-startups, /google-startups-offer, /phoenix-ambassadors, /phoenix-community-showcase, event pages for AI Engineer NYC 2026, AWS re:Invent 2026 and Google Next 2026, and the annual Observe conference pages; /ai-courses-and-certifications now redirects to the docs at /docs/ax/learn.Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source
    • Public profilesYouTube: 742 videos, 9,640 subscribers, about 695,000 views. The arize Python package released version 8.60.0 on October 19, 2026; the docs added 37 updates in the last 90 days.Source
  • 18

    Arize's llms.txt tells coding agents to default to Arize AX and links an AX setup prompt; the homepage offers "Start in your terminal" and Alyx works "like Cursor or Claude Code, but for AI engineering". More developers now add tools by asking their coding agent.

    High impactHigh effort First result in 3 quarters Head of Growth Marketing

    First action

    Add a source tag to signups from the setup prompt.

    How to measure it

    Agent-sourced signups

    Now
    –
    Target
    20% of self-serve
    By
    3 quarters

    Steps

    1. 1

      Tag the channel

      Setup prompt and npx.

      Marketing Operations 1 week

    2. 2

      Baseline

      Current share.

      Marketing Operations 2 weeks

    3. 3

      Test the prompt

      Wording and steps.

      Developer Relations 1 month

    4. 4

      Distribute

      Templates and framework docs.

      Developer Relations 1 quarter

    5. 5

      Improve onboarding

      For agent-led installs.

      Senior Open Source Design Engineer 1 quarter

    6. 6

      Report

      Monthly.

      Head of Growth Marketing monthly

    First result
    3 quarters
    Cost
    Staff and engineering time
    Owner
    Head of Growth Marketing

    Smallest test

    Tag one install path and watch it for a month.

    Why it works

    Track signups from the setup prompt and npx install as their own channel, test the prompt's wording, publish setup instructions in the places coding agents read (framework docs, templates, registries), and report this channel next to search and paid.

    If agents pick tools from what they read, the setup prompt and llms.txt are as important as the homepage.

    Risks and how to handle them

    • Hard to attribute

      Use install tokens tied to signups.

    Evidence

    • Your websitearize.com/llms.txt tells coding agents: "Default to Arize AX", use Phoenix "ONLY if the user explicitly requests Phoenix, open-source, or self-hosted tooling", and points to an AX setup prompt for coding agents (/docs/ax/set-up-with-ai-assistants and /docs/PROMPT.md). It lists products and docs but no customers.Source
    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source
    • HiringHead of Growth Marketing (San Francisco, posted October 21, 2026): "Arize has both a sales-led enterprise business and a developer-led self-serve business. We need someone who understands how to grow both"; owns "marketing-sourced pipeline targets", inherits "an established field marketing team" (Americas and Rest of World), will "Lead a dedicated SEO/AEO and Web Growth specialist", "Improve website conversion across demo requests, self-serve signups", and "grow adoption of Phoenix and Arize AX" with "marketing-led signup growth, onboarding communications, re-engagement" and "free-to-paid conversion".Source
  • 19

    Arize has /arize-for-startups, a Google startups offer and "Startup pricing available", and is hiring a Commercial AE for digital-native companies. Startups building agents today become the digital-native accounts of next year.

    High impactMedium effort First result in 3 quarters Commercial Account Executive

    First action

    List the accelerators whose companies already use Arize.

    How to measure it

    Startups onboarded

    Now
    –
    Target
    500
    By
    1 year

    Steps

    1. 1

      List partners

      Accelerators and cloud programs.

      Commercial Account Executive, Digital Native 2 weeks

    2. 2

      Design the offer

      Credits and support.

      Head of Growth Marketing 2 weeks

    3. 3

      Sign partners

      Five to start.

      Commercial Account Executive, Digital Native 1 quarter

    4. 4

      Office hours

      Monthly.

      Developer Relations monthly

    5. 5

      Flag growth

      Usage alerts to the AE.

      Marketing Operations ongoing

    6. 6

      Review

      Conversion to paid.

      Head of Growth Marketing quarterly

    First result
    3 quarters
    Cost
    Credits
    Owner
    Commercial Account Executive, Digital Native

    Smallest test

    Sign one accelerator.

    Why it works

    Partner with accelerators and cloud startup programs for a standard Arize offer, run office hours for batch companies, and flag fast-growing startups to the Digital Native AE.

    Early adoption builds loyalty before rivals reach the account, and partners bring volume.

    Risks and how to handle them

    • Many startups fail

      Measure by cohort and focus on fast growers.

    Evidence

    • Your websiteOther growth pages in the sitemap: /arize-for-startups, /google-startups-offer, /phoenix-ambassadors, /phoenix-community-showcase, event pages for AI Engineer NYC 2026, AWS re:Invent 2026 and Google Next 2026, and the annual Observe conference pages; /ai-courses-and-certifications now redirects to the docs at /docs/ax/learn.Source
    • Your websitePricing: AX Free (25k spans a month, 1 GB, 15-day retention, 10 Signal issues a month), AX Pro at $50 a month (50k spans, 10 GB, 30 days, 25 Signal issues), AX Enterprise custom (self-hosting, SSO, audit logs, dedicated support, customer advisory board); "Startup pricing available".Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Arize has 742 YouTube videos and about 9,600 subscribers. Large libraries are hard to browse, and most viewers leave after one video.

    Medium impactLow effort First result in 1 quarter Developer Relations

    First action

    Build the first three playlists.

    How to measure it

    YouTube-sourced signups

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Audit videos

      By topic and freshness.

      Developer Relations 1 week

    2. 2

      Build playlists

      By job.

      Developer Relations 2 weeks

    3. 3

      Add end screens

      Next video and signup.

      Developer Relations 2 weeks

    4. 4

      Embed in docs

      Matching pages.

      Education Engineer 1 month

    5. 5

      Retire old videos

      Unlist outdated ones.

      Developer Relations 1 month

    6. 6

      Measure

      Signups.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Developer Relations

    Smallest test

    Build one playlist this week.

    Why it works

    Build playlists by job (trace your first agent, write evals, debug production), add end screens to the next video and to AX Free, and embed playlists in matching docs pages.

    Organised video turns a library into a course and sends viewers to the product.

    Risks and how to handle them

    • Outdated videos

      Unlist anything with old APIs.

    Evidence

    • Public profilesYouTube: 742 videos, 9,640 subscribers, about 695,000 views. The arize Python package released version 8.60.0 on October 19, 2026; the docs added 37 updates in the last 90 days.Source
    • HiringHead of Technical Content & Editorial (posted October 21, 2026): owns editorial direction "across technical education, industry thought leadership, product storytelling, executive perspectives, and customer content"; "Refresh and improve existing content to maintain relevance, accuracy, and authority"; content "that earns attention and credibility rather than relying on promotional messaging"; manages freelance writers.Source
  • 21

    Arize has a Phoenix Ambassador program and a community showcase, and its field marketing team builds "regional programs" with "technical communities".

    Medium impactLow effort First result in 2 quarters Field Marketing Manager

    First action

    Ask three ambassadors to host a meetup.

    How to measure it

    Target-account attendees

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Recruit hosts

      Three ambassadors.

      Developer Relations 2 weeks

    2. 2

      Build a kit

      Talks and demos.

      Developer Relations 2 weeks

    3. 3

      Invite accounts

      With AEs.

      Field Marketing Manager per meetup

    4. 4

      Run

      Monthly.

      Developer Relations monthly

    5. 5

      Follow up

      With AEs.

      Field Marketing Manager per meetup

    6. 6

      Review

      Cities to keep.

      Field Marketing Manager quarterly

    First result
    2 quarters
    Cost
    Meetup budget
    Owner
    Field Marketing Manager

    Smallest test

    Run one meetup in New York.

    Why it works

    Fund ambassadors to host small evals meetups in the cities where AEs sell (New York, Boston, San Francisco, Singapore), with a shared kit and invitations to local target accounts.

    Community-run meetups are cheaper than company events and more credible to engineers.

    Risks and how to handle them

    • Uneven quality

      Provide a kit and an Arize speaker for the first one.

    Evidence

    • Your websiteOther growth pages in the sitemap: /arize-for-startups, /google-startups-offer, /phoenix-ambassadors, /phoenix-community-showcase, event pages for AI Engineer NYC 2026, AWS re:Invent 2026 and Google Next 2026, and the annual Observe conference pages; /ai-courses-and-certifications now redirects to the docs at /docs/ax/learn.Source
    • HiringHead of Growth Marketing (San Francisco, posted October 21, 2026): "Arize has both a sales-led enterprise business and a developer-led self-serve business. We need someone who understands how to grow both"; owns "marketing-sourced pipeline targets", inherits "an established field marketing team" (Americas and Rest of World), will "Lead a dedicated SEO/AEO and Web Growth specialist", "Improve website conversion across demo requests, self-serve signups", and "grow adoption of Phoenix and Arize AX" with "marketing-led signup growth, onboarding communications, re-engagement" and "free-to-paid conversion".Source
    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
  • 22

    Arize is hiring a Senior Open Source Design Engineer and has evals for many tasks (hallucination, RAG, agents, LLM-as-a-jury). Engineers search for specific evals ("RAG faithfulness eval", "tool-call eval") and copy what they find.

    Medium impactMedium effort First result in 2 quarters Senior Open Source Design Eng…

    First action

    Publish ten templates from existing docs.

    How to measure it

    Signups from template pages

    Now
    –
    Target
    300 a month
    By
    2 quarters

    Steps

    1. 1

      Pick templates

      Most used evals.

      Senior Open Source Design Engineer 1 week

    2. 2

      Design the page

      Prompt, code, sample.

      Senior Open Source Design Engineer 2 weeks

    3. 3

      Publish ten

      From docs.

      Developer Relations 1 month

    4. 4

      Link

      Glossary and docs.

      Senior Manager, Organic & Web Growth 1 week

    5. 5

      Accept contributions

      From the community.

      Senior Open Source Design Engineer 1 quarter

    6. 6

      Measure

      Signups.

      Marketing Operations monthly

    First result
    2 quarters
    Cost
    Design and engineering time
    Owner
    Senior Open Source Design Engineer

    Smallest test

    Publish ten templates.

    Why it works

    Publish each eval template as its own page with the prompt, code for Phoenix and AX, a sample result and when to use it. Link from the glossary and docs.

    Template pages match long-tail searches with something useful and lead straight into the product.

    Risks and how to handle them

    • Duplicate of docs

      Canonical to the template page and link from docs.

    Evidence

    • HiringSales and field hiring on the same board: Enterprise Account Executives (East, West and APJ, the APJ role posted October 13, 2026), Expansion Account Executives in Boston, New York and the West, a Commercial Account Executive for Digital Native companies, AI Solutions Managers, AI Sales Engineers for the US and EMEA, a Forward Deployed AI Engineer, an Education Engineer and a Senior Open Source Design Engineer; 27 open roles in all.Source
    • Your websiteSitemap (2,134 URLs): 509 blog posts, 230 glossary terms, 75 resources, 64 course posts, 13 customer stories, 32 press pages, 7 comparison pages and 1,477 docs pages (748 Arize AX, 729 Phoenix). A crawl of 361 of the non-docs URLs on October 23, 2026 found 31 of the 32 press pages with no canonical tag; test or variant pages listed for indexing, such as /observe-2025/prospectus-with-widgets/ ("Observe 2025 Prospectus With Widgets") and /demo-landing-3/; /aws-reinvent-2026 titled "AI Engineer NYC 2026 - Arize AI"; and three event speaker pages sharing the title "Speakers - Arize AI".Source
    • Your websiteHomepage claims: "1 Trillion spans processed", "1 Billion evals per year", "5 Million downloads per month"; products Signal ("surfaces what matters, uncovers root causes, and generates review-ready fixes"), Alyx ("Your AI engineering agent"), ADB ("The datastore for GenAI traces") and OpenInference ("the open-source leader in GenAI semantic conventions"); calls to action "Start free", "Book a demo" and "Start in your terminal" with an npx install command.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Arize AI did not commission, review or endorse it, and Programmable is not affiliated with Arize AI. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Arize AI runs its business.

Something wrong, or do you represent Arize AI? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Customer names in text, the first-byte fix, indexing clean-up, upgrade prompts, new comparisons and the legacy ML pages; one demo page.

  2. Days 31 to 6011 ideas

    Phoenix-to-AX path, assistant panel, travel hub, event plays, expansion signals, blog refresh, partner links and APJ pages; YouTube playlists, ambassador meetups and eval templates.

  3. Days 61 to 904 ideas

    Commit to the big bets: the agent reliability report, the certification, coding agents as a channel and the startup program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value pre-launch development and post-launch debugging in one tool. The most cited problem: agents failing in production without clear causes.

  • Real-time online evaluations for agents
  • Too many traces to review by hand
  • In their words: “traces and spans”

Market

Competitive landscape

5 competitors compared: Braintrust, LangSmith, Langfuse, Galileo and 1 more.

  • Gap to exploit: Published data on how agents fail in production
  • Braintrust: No open-source self-hosted core like Phoenix
  • LangSmith: Best fit inside one framework

Hiring signals

Arize posted three senior marketing roles on October 21, 2026: a Head of Growth Marketing to own marketing-sourced pipeline, field marketing and the free-to-paid motion (ideas 4, 7, 10, 18), a Senior Manager of Organic…

  • Head of Growth Marketing: Pipeline, field marketing and PLG for Phoenix and AX. Ideas 4, 7, 10, 18.
  • Senior Manager, Organic & Web Growth: Technical SEO, AI-assistant visibility and conversion. Ideas 1, 2, 3, 5, 8, 13, 14.
  • Head of Technical Content & Editorial: Customer content and content refresh. Ideas 6, 9, 12.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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