ProgrammableMarketing/bill.com (opens in a new tab)
PDF

Views

  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. BILL
BILL logo

growth playbook · Oct 22, 2026

bill.com (opens in a new tab)

BILL growth playbook

Diagnosis

BILL is a public company growing core revenue 16% a year with strong non-GAAP profit, and its open roles show where it wants the next growth: partner integrations that are not yet monetized, a newly created AI partnerships arm, multi-product attach, activation in onboarding, supplier-side selling and an AI-native BDR team.

The website lags those bets: the 26 Integration Directory pages work for the partner rather than BILL and are missing from the sitemap, the AI page offers only a manual connection, the homepage cites 2025 numbers and 2022 surveys and fails Core Web Vitals on phones, and press releases carry hidden placeholder text.

This playbook fixes those first, then builds attach, activation, network-to-customer conversion and referrals, and bets on agent payments.

Growth Score

7/10

Biggest Opportunity

Turn what BILL already has (partner integrations, the businesses it pays, free Spend & Expense and its payment data) into pipeline and attach, instead of buying new attention.

Biggest Risk

Ramp, Brex, Melio, Tipalti and AvidXchange compete on every product line, and Ramp in particular bundles cards, expenses and AP; a slow, dated front door makes it easier for SMBs to choose them.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Turn the 26 Integration Directory pages into partner landing pages that create sales opportunities

    Rewrite the Finaloop, Digits and Puzzle pages and add all 26 directory URLs to the sitemap.

    High impact First result in 1 month
  2. 2

    Bring the homepage and pricing proof up to fiscal 2026

    List every proof figure on the top 20 pages with its date.

    High impact First result in 2 weeks
  3. 3

    Remove the hidden placeholder text from press releases and give each one a description

    Fix the template field and republish the three newest releases.

    Medium impact First result in 1 week

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 10Fill-ins · 4Reconsider · 5
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The new Alliance Partnerships Manager is hired to turn ISV integrations such as Finaloop, Digits, Puzzle and Kick into sales-qualified opportunities, because they are "pipeline potential that has yet to be fully monetized". The pages where those partners' users land on bill.com work the other way: each is titled "<Partner> | BILL Integration Directory", its search description is the partner's own pitch, and the closing button sends the visitor to the partner. None of the 26 pages is in the sitemap, so search engines are not told they exist.

    High impactLow effort First result in 1 month Alliance Partnerships Manager

    First action

    Rewrite the Finaloop, Digits and Puzzle pages and add all 26 directory URLs to the sitemap.

    How to measure it

    SQOs from Integration Directory pages

    Now
    –
    Target
    40 a month
    By
    90 days

    Steps

    1. 1

      Pull the baseline

      Visits, signups and demos from each directory page in the last 90 days.

      GTM Analytics 2 days

    2. 2

      Write the template

      Title, description, how it works, BILL call to action, partner as second button.

      Staff Product Marketing Manager, Partner Integrations 3 days

    3. 3

      Rewrite the top pages

      The ten partners with the most shared users first.

      Staff Product Marketing Manager, Partner Integrations 1 week

    4. 4

      Attribute leads

      Partner name on every signup and demo request from the page.

      Revenue Operations 3 days

    5. 5

      Fix discovery

      Add the directory and partner pages to sitemap.xml and link them from each integration page.

      Web Marketing Lead 1 day

    6. 6

      Give partners the link

      A tracked link and a short paragraph for each partner's app and emails.

      Alliance Partnerships Manager 2 weeks

    7. 7

      Review monthly

      SQOs by partner at each partner business review.

      Alliance Partnerships Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Alliance Partnerships Manager

    Smallest test

    Rewrite the Finaloop page and compare signups with the old version for a month.

    Why it works

    Rewrite each partner page for the partner's user who does not have BILL yet: a title like "Finaloop + BILL: pay bills and sync to your books automatically", a description that says what the integration does, a short "how it works" with a screenshot, and a main call to action to start BILL or book a demo, tagged with the partner's name so the lead is attributed. Keep "Contact the partner" as a second button. Add the directory and every partner page to the sitemap, and give each partner a matching link to use in their own app and emails.

    Visitors from a partner already trust the integration and have the problem BILL solves; the page only has to turn that intent into a signup, and attribution gives the alliance team the partner-sourced pipeline it is measured on.

    Ready to use

    ChecklistPartner page template

    [ ] Title: <Partner> + BILL: <job it does>
    [ ] Description in BILL's words, not the partner's pitch
    [ ] How it works in three steps, with one screenshot
    [ ] Main button: start BILL or book a demo (partner tag in the URL)
    [ ] Second button: contact the partner
    [ ] Partner offer, if any, stated plainly
    [ ] URL in sitemap.xml
    [ ] Tracked link sent to the partner

    Risks and how to handle them

    • Partners object to BILL taking the main button

      Agree the layout with each partner and offer the same treatment on their site.

    • Thin pages

      Add one real workflow and a customer quote per partner before indexing.

    Evidence

    • HiringAlliance Partnerships Manager (posted October 6, 2026): BILL has built "deep integrations with a growing portfolio of ISV and App Marketplace partners — including Finaloop, Digits, SumIt, DualEntry, Rillet, Puzzle, Kick, and others listed in our integration directory". "These integrations represent real, activated pipeline potential that has yet to be fully monetized." The primary focus is converting them "into a consistent, high-quality pipeline of Sales Qualified Opportunities (SQOs)".Source
    • Your websiteIntegration Directory (/integrations/explore, checked October 21, 2026): 26 partner pages, including Finaloop, Digits, Puzzle, Kick, DualEntry, SumIt, Gusto, Workday, Restaurant365 and Yardi Breeze. Each page is titled "<Partner> | BILL Integration Directory"; the meta description is the partner's own pitch (Finaloop: "Accurate ecommerce accounting you can finally trust..."); the closing call to action is "Ready to connect with Finaloop? Contact", which goes to the partner. The Finaloop page carries a partner offer for BILL customers. None of the directory URLs is listed in sitemap.xml.Source
    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
    • HiringTwo Staff Product Marketing Managers: one for Partner Integrations, writing "the messaging that convinces developers to build on BILL rather than build their own financial infrastructure" and tracking "developer activation, time-to-first-call, integration attach, and partner-influenced pipeline"; one for the Accounting Channel, covering "how BILL fits into their AP advisory practice" and running "win/loss, competitive, and funnel analysis".Source
  • 02

    The homepage still cites "8.3M network members" and "$345B" a year "As of June 30, 2025", and savings figures from a 127-person survey in March 2022. The pricing page footnotes its main claim to a 2021 survey. Since then BILL has reported 479,300 businesses and $98 billion of payment volume in a single quarter, and a January 2026 survey found 10 hours a week saved.

    High impactLow effort First result in 2 weeks Staff Product Marketing Manag…

    First action

    List every proof figure on the top 20 pages with its date.

    How to measure it

    Top pages with figures under 12 months old

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Inventory figures

      Every number on the top 20 pages and its source date.

      Staff Product Marketing Manager (Accounting Channel) 1 day

    2. 2

      Pick replacements

      Fiscal 2026 results and the January 2026 survey.

      Staff Product Marketing Manager (Accounting Channel) 1 day

    3. 3

      Legal check

      Footnotes and claim wording.

      Legal 3 days

    4. 4

      Publish

      Homepage, pricing, AI and accountant pages.

      Web Marketing Lead 1 day

    5. 5

      Set the cadence

      Refresh after every earnings release.

      Staff Product Marketing Manager (Accounting Channel) quarterly

    6. 6

      Check AI answers

      Ask the main assistants for BILL's size and correct sources if needed.

      Staff Product Marketing Manager (Accounting Channel) monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Staff Product Marketing Manager (Accounting Channel)

    Smallest test

    Change the homepage figures this week.

    Why it works

    Replace the dated figures with fiscal 2026 numbers and the 2026 survey, keep one footnote per claim, and set a quarterly owner to refresh them after each earnings release. Use the same figures on the pricing, AI and accountant pages.

    Buyers and AI assistants quote the first numbers they find; current, larger numbers make a stronger first impression and avoid looking out of date next to rivals.

    Risks and how to handle them

    • Survey claims need new evidence

      Run a short customer survey if the 2026 one does not cover a claim.

    Evidence

    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source
    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source
    • Your websiteAI launch (October 19, 2026): "86% of SMB leaders report using AI ... only 19% trust AI completely"; in FY2026 BILL flagged "~$1.5 billion in payments" that were mistakes or unusual; from August to September 2026 risk intelligence detected "on average $138,000 of mistakes or unusual payments per customer". The AI page offers "Bring BILL's data to your AI workflow ... via a manual MCP connection" and cites "10 hrs/week saved on average" from a January 2026 survey.Source
  • 03

    BILL's press releases, including the Visa agent-payments pilot and the new AI launch, have no meta description, and the first paragraph after the headline in the page code is hidden "Lorem ipsum" template text. People never see it, but search engines and AI assistants read the page code and may use it for the snippet. Only one press-release URL is in the sitemap.

    Medium impactLow effort First result in 1 week Web Marketing Lead

    First action

    Fix the template field and republish the three newest releases.

    How to measure it

    Releases with a real description and no placeholder

    Now
    –
    Target
    All
    By
    2 weeks

    Steps

    1. 1

      Fix the template

      Remove or bind the hidden hero paragraph.

      Web Marketing Lead 2 hours

    2. 2

      Add a summary field

      Used as meta description and social preview.

      Web Marketing Lead 2 hours

    3. 3

      Backfill

      Summaries for releases from the last two years.

      Corporate Communications 2 days

    4. 4

      Sitemap

      All releases in sitemap.xml.

      Web Marketing Lead 1 hour

    5. 5

      Request indexing

      Newest releases in Search Console.

      Web Marketing Lead 1 hour

    6. 6

      Check snippets

      Search and AI answers for the last five releases.

      Corporate Communications 1 week

    First result
    1 week
    Cost
    $0
    Owner
    Web Marketing Lead

    Smallest test

    Fix the AI launch release today and check its snippet next week.

    Why it works

    Delete or fill the hidden hero paragraph in the press-release template, add a one-sentence summary field that becomes the meta description, and add every press release to the sitemap. Check the snippets in search a week later.

    News is when buyers, partners and journalists search for BILL by name; the snippet should be the news, not placeholder text.

    Risks and how to handle them

    • Template change breaks other pages

      Test on a staging copy first.

    Evidence

    • Your websitePress-release pages (Visa pilot, Q4 results and AI launch checked October 21, 2026) have no meta description, and the first paragraph after the headline in the page code is template placeholder text ("Lorem ipsum dolor sit amet...") hidden by styling. Visitors do not see it; search engines and AI readers parse it.Source
    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
    • News coverageOctober 20, 2026: Visa, BILL and Billtrust launched "the first live pilot to enable trusted AI agents to initiate and complete approved buyer invoice payments end-to-end through supplier portals"; the BILL Payment Agent is registered with Visa's Trusted Agent Protocol and Agentic Directory.Source
  • 04

    Google's PageSpeed test gives the bill.com homepage 30/100 on mobile, with the main content appearing after 19 seconds in the lab, 5.3 MB of weight and about 1.8 MB of unused JavaScript. Real Chrome users see the homepage as "slow" (LCP 2.5 s, INP 279 ms), and the site's real-user load time is 67% slower than a year ago.

    High impactMedium effort First result in 1 month Director of Design

    First action

    List every script on the homepage and its owner.

    How to measure it

    Homepage passes Core Web Vitals for real users

    Now
    –
    Target
    Pass
    By
    90 days

    Steps

    1. 1

      Audit scripts

      Every tag, owner and purpose.

      Web Marketing Lead 2 days

    2. 2

      Remove or defer

      Tags not needed on first view.

      Web Marketing Lead 1 week

    3. 3

      Fix the hero

      Phone-size modern image, preloaded.

      Director of Design 2 days

    4. 4

      Lazy-load

      Logos, stories and video below the fold.

      Web Marketing Lead 3 days

    5. 5

      Set a budget

      Weight and script limits in the design system.

      Director of Design 1 week

    6. 6

      Monitor

      PageSpeed and real-user data monthly.

      Web Marketing Lead monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Director of Design

    Smallest test

    Defer the three heaviest scripts and retest.

    Why it works

    Set a weight budget for the homepage, defer or remove scripts not needed above the fold, serve the hero image in a modern format at phone size, and lazy-load the logo walls and stories. Make the budget part of the design system the new Director of Design owns, so campaigns do not add it back.

    The homepage is where demo and signup journeys start; a faster page raises both and protects search rankings.

    Risks and how to handle them

    • Marketing tags removed by mistake

      Agree each removal with its owner.

    Evidence

    • Google PageSpeedHomepage on mobile (lab, October 21, 2026): performance 30/100, Largest Contentful Paint 19.1 s, Total Blocking Time 1,170 ms, 5.3 MB page weight with about 1.8 MB of unused JavaScript. Real Chrome users on the homepage: LCP 2.5 s and INP 279 ms at the 75th percentile, rated "slow". Site-wide real-user LCP (2.06 s) still passes but is 67% slower than a year earlier.Source
    • HiringDirector of Design (posted October 2, 2026), reporting to the VP of Marketing alongside the leaders of "Brand, Web, Partner Marketing, Customer Marketing, Demand Gen, and Product Design": "Build video production into something the team ships every week, not occasionally" and "Partner ... with Web on the site and conversion testing".Source
    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source
  • 05

    BILL's AI page tells customers they can bring BILL data into "major LLMs via a manual MCP connection". The newly created AI & Product Partnerships role is hired to win connector approvals with Anthropic, OpenAI, Google and Microsoft. Until then, a finance lead has to configure the connection by hand.

    High impactMedium effort First result in 1 quarter Director of AI & Product Part…

    First action

    Write the setup page for the assistant with the most customer requests.

    How to measure it

    Accounts with an active AI-assistant connection

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Count demand

      Support tickets and sales notes asking for AI connections.

      GTM Analytics 3 days

    2. 2

      Write the pages

      One per assistant with permissions and prompts.

      Staff Product Marketing Manager, Partner Integrations 2 weeks

    3. 3

      Submit listings

      Each assistant's connector directory.

      Director of AI & Product Partnerships 1 month

    4. 4

      Link in product

      From the AI settings page.

      Product Manager, AI 2 weeks

    5. 5

      Co-market

      Launch posts with each AI partner.

      Director of AI & Product Partnerships per listing

    6. 6

      Track use

      Connections, active queries and retention.

      GTM Analytics monthly

    First result
    1 quarter
    Cost
    Partner and product time
    Owner
    Director of AI & Product Partnerships

    Smallest test

    Publish one setup page and count connections in a month.

    Why it works

    Publish a "BILL in your AI assistant" page per assistant: what it can and cannot do, read or write permissions, setup steps, and five example prompts. Submit BILL to each assistant's connector directory and add a link inside BILL's AI settings, where admins already turn AI on or off.

    Being listed inside the assistants puts BILL where finance teams already ask questions, and directory listings bring new users the same way app stores do.

    Risks and how to handle them

    • Security worries about AI access

      Start read-only, show the AI audit log, and document data handling.

    Evidence

    • HiringDirector of AI & Product Partnerships (posted October 6, 2026), "a newly chartered central BD arm": own BILL's relationships with "Anthropic, OpenAI, Gemini, and Microsoft Copilot, managing relationships from initial contracting, to connector approvals, through expansions, co-marketing, distribution, and monetization", plus integrations with "Outlook, Slack, Amazon Business, and Uber".Source
    • Your websiteAI launch (October 19, 2026): "86% of SMB leaders report using AI ... only 19% trust AI completely"; in FY2026 BILL flagged "~$1.5 billion in payments" that were mistakes or unusual; from August to September 2026 risk intelligence detected "on average $138,000 of mistakes or unusual payments per customer". The AI page offers "Bring BILL's data to your AI workflow ... via a manual MCP connection" and cites "10 hrs/week saved on average" from a January 2026 survey.Source
    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
  • 06

    BILL's tools hub promises free finance calculators but lists only one, the Fraud Risk Calculator; the Spend & Expense ROI calculator is not even linked from it. BILL already publishes the inputs for a cost calculator: checks at $1.99, ACH at $0.59, virtual card free.

    Medium impactLow effort First result in 1 month Demand Generation Lead

    First action

    Agree the formula and three example companies.

    How to measure it

    Calculator completions with email

    Now
    –
    Target
    1,500 a month
    By
    90 days

    Steps

    1. 1

      Set the math

      Cost per check, ACH and staff hour.

      Staff Product Marketing Manager (Accounting Channel) 2 days

    2. 2

      Design

      Three inputs, one answer.

      Director of Design 3 days

    3. 3

      Build

      On the tools hub.

      Web Marketing Lead 1 week

    4. 4

      Link it

      Pricing, AP and blog posts about checks.

      Web Marketing Lead 1 day

    5. 5

      Follow up

      Email with the result and a demo link.

      Demand Generation Lead 2 days

    6. 6

      Measure

      Completions, demos and signups.

      GTM Analytics monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Demand Generation Lead

    Smallest test

    Publish a static cost table first.

    Why it works

    Build a calculator: bills per month, share paid by check, hours spent per bill. It shows today's cost (postage, paper, staff time) against BILL's plan and fees, and offers the result by email and a demo. Link both calculators from the hub, pricing and AP pages.

    A personal cost number turns a browsing visitor into a lead with a reason to talk, and calculator pages earn search traffic for "cost of paying by check".

    Risks and how to handle them

    • Estimates look inflated

      Show the assumptions and let visitors edit them.

    Evidence

    • Your websiteTools hub ("Free business finance tools and calculators") lists one calculator, the Fraud Risk Calculator. A Spend & Expense ROI calculator exists at /spend-expense-roi-calculator but is not on the hub.Source
    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source

This quarter 10

The core plays for the next three months.

  • 07

    The Revenue Strategy & Growth Director is asked to drive "multi-product attach across AP/AR, Spend & Expense", and the new Scaled Onboarding Specialist covers both products. BILL's own pricing says Spend & Expense is $0 per user and can be layered on "at no extra software cost", so attach is a setup step, not a sale.

    High impactMedium effort First result in 1 quarter Revenue Strategy & Growth

    First action

    Script the two-minute offer and test it on one week of onboarding calls.

    How to measure it

    New AP/AR accounts adding Spend & Expense in 30 days

    Now
    –
    Target
    +10 points
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Current attach and churn by product mix.

      GTM Analytics 1 week

    2. 2

      Script

      Two-minute offer and objections.

      Staff Product Marketing Manager (Accounting Channel) 3 days

    3. 3

      Add to onboarding

      One step in the call and checklist.

      Scaled Onboarding Specialist 1 week

    4. 4

      In-app path

      Apply from the setup checklist.

      Software Engineer II - Growth 1 month

    5. 5

      Train

      All onboarding specialists.

      Scaled Onboarding Specialist 1 week

    6. 6

      Report

      Attach and churn by cohort.

      GTM Analytics monthly

    First result
    1 quarter
    Cost
    Staff and product time
    Owner
    Revenue Strategy & Growth, Director

    Smallest test

    Make the offer in 50 onboarding calls and count applications.

    Why it works

    Add one step to the AP/AR onboarding call: a two-minute Spend & Expense offer with an in-call application for cards and budgets. Track attach by cohort and early churn for attached vs single-product customers. Add the same offer to the product's setup checklist for self-serve signups.

    A free second product at the moment of setup has little friction, earns card revenue and makes the account harder to leave.

    Risks and how to handle them

    • Credit approvals slow the call

      Offer budgets and expense tracking first; apply for credit after.

    Evidence

    • HiringRevenue Strategy & Growth, Director (posted September 29, 2026), reporting to the CRO: "Own BILL's top of funnel and mid funnel performance", "diagnose pipeline leakage", "Drive multi-product attach across AP/AR, Spend & Expense, and embedded finance", evaluate the Direct, Accountant and Partner channels and "lead pilot programs for new channels", and build an AI adoption roadmap across Revenue. Success is "net new customer growth, funnel conversion, AI adoption, new routes to market".Source
    • HiringSoftware Engineer II - Growth (posted October 16, 2026) joins the "Growth - Activation and Expansion team", whose focus "includes acquiring and activating customers, improving onboarding, and expanding customer adoption across BILL products". A Scaled Onboarding Specialist (posted October 13) will "drive activation within the onboarding call whenever possible" across both Spend & Expense and AP/AR.Source
    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
  • 08

    BILL's new Growth - Activation and Expansion team works on acquiring, activating and onboarding, and onboarding specialists aim to "drive activation within the onboarding call". A customer who sends a first bill payment or invoice has felt the product; one who only connects accounting software has not.

    High impactMedium effort First result in 1 quarter Software Engineer II Growth

    First action

    Measure time from signup to first payment for last quarter's cohort.

    How to measure it

    Median days to first payment

    Now
    –
    Target
    -50%
    By
    2 quarters

    Steps

    1. 1

      Define the event

      First AP payment or first AR invoice paid.

      GTM Analytics 1 week

    2. 2

      Find the drop-offs

      Funnel from signup to first payment.

      GTM Analytics 2 weeks

    3. 3

      Prefill vendors

      From the accounting sync.

      Software Engineer II - Growth 1 month

    4. 4

      Suggest a first bill

      In the setup checklist.

      Software Engineer II - Growth 1 month

    5. 5

      Show stuck customers

      View for onboarding specialists.

      Software Engineer II - Growth 2 weeks

    6. 6

      Run experiments

      One change at a time, by cohort.

      Software Engineer II - Growth ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Software Engineer II Growth

    Smallest test

    Track time to first payment by hand for 100 new accounts.

    Why it works

    Define activation as first payment sent (AP) or first invoice paid (AR) and measure time to it. Remove the steps that delay it: prefill vendors from the accounting sync, suggest the first bill to pay, and offer a test payment to the customer's own account. Show the onboarding specialist where each customer is stuck.

    Time to first value is the strongest predictor of SMB retention, and a single measure lets product, growth and onboarding work on the same number.

    Risks and how to handle them

    • Pushing payments too early

      Only suggest bills already approved in the accounting system.

    Evidence

    • HiringSoftware Engineer II - Growth (posted October 16, 2026) joins the "Growth - Activation and Expansion team", whose focus "includes acquiring and activating customers, improving onboarding, and expanding customer adoption across BILL products". A Scaled Onboarding Specialist (posted October 13) will "drive activation within the onboarding call whenever possible" across both Spend & Expense and AP/AR.Source
    • HiringRevenue Strategy & Growth, Director (posted September 29, 2026), reporting to the CRO: "Own BILL's top of funnel and mid funnel performance", "diagnose pipeline leakage", "Drive multi-product attach across AP/AR, Spend & Expense, and embedded finance", evaluate the Direct, Accountant and Partner channels and "lead pilot programs for new channels", and build an AI adoption roadmap across Revenue. Success is "net new customer growth, funnel conversion, AI adoption, new routes to market".Source
    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source
  • 09

    BILL moves about $98 billion a quarter and says 8.3 million network members pay or get paid with it. Many are suppliers that receive BILL payments by check or ACH and still run receivables by hand. BILL is hiring both an Enterprise AE for supplier growth and a Vendor Development Representative to move suppliers to virtual cards.

    High impactMedium effort First result in 2 quarters Enterprise Account Executive

    First action

    Pull the top 500 receiving suppliers by volume still paid by check.

    How to measure it

    Network suppliers converted

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Rank suppliers

      By volume and payment method.

      GTM Analytics 2 weeks

    2. 2

      Build tiers

      Card, Supplier Payments Plus or self-serve AR.

      Revenue Strategy & Growth, Director 1 week

    3. 3

      Add the page

      Linked from payment notifications.

      Web Marketing Lead 2 weeks

    4. 4

      Work the top tier

      Enterprise AE outreach.

      Enterprise Account Executive, Supplier Growth ongoing

    5. 5

      Work the card tier

      Vendor development calls.

      Vendor Development Representative ongoing

    6. 6

      Measure

      Conversions to first settled payment.

      GTM Analytics monthly

    First result
    2 quarters
    Cost
    Sales time
    Owner
    Enterprise Account Executive, Supplier Growth

    Smallest test

    Add the "get paid faster" link to one payment notification and track clicks.

    Why it works

    Rank receiving suppliers by volume and payment method, and give each tier a path: virtual card acceptance (Vendor Development Representative), Supplier Payments Plus for high-volume suppliers (Enterprise AE), and self-serve AR for small ones. Add a "get paid faster with BILL" page to payment notifications and remittance emails.

    These suppliers already see BILL every time they are paid; the network is a free, warm prospect list no rival can copy.

    Risks and how to handle them

    • Payers dislike vendor outreach

      Message suppliers as BILL, about their own payments, with opt-out.

    Evidence

    • HiringSupplier-side selling: an Enterprise Account Executive, Supplier Growth (posted September 25) sells BILL's Accounts Receivable "into Enterprise suppliers"; a Vendor Development Representative (posted September 17) will "own a quota to convert suppliers from check and ACH payments to virtual card payments", with conversion counted "through a customer's first successfully settled payment".Source
    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source
    • Your websiteBILL for Suppliers: Supplier Payments Plus "helps you go live in weeks—no IT support or outside consultants needed" and converts "paper checks to ePayments" to reduce Days Sales Outstanding.Source
    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source
  • 10

    BILL has seven comparison pages (AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti), all on the payables and spend side, and a blog post that covers Navan only inside a five-way roundup. The Accounting Channel PMM is hired to run win/loss and competitive analysis.

    Medium impactMedium effort First result in 1 quarter Staff Product Marketing Manag…

    First action

    List the five rivals named most in lost deals last quarter.

    How to measure it

    Comparison-page demo requests

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Pull win/loss

      Rivals named in deals.

      Staff Product Marketing Manager (Accounting Channel) 1 week

    2. 2

      Check facts

      Each rival's current pricing and features.

      Staff Product Marketing Manager (Accounting Channel) 1 week

    3. 3

      Write pages

      Fair tables and a switching guide.

      Staff Product Marketing Manager (Accounting Channel) 1 month

    4. 4

      Legal review

      Claims and trademarks.

      Legal 1 week

    5. 5

      Publish

      With dates and sources.

      Web Marketing Lead 1 day

    6. 6

      Refresh

      Quarterly from win/loss.

      Staff Product Marketing Manager (Accounting Channel) quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Staff Product Marketing Manager (Accounting Channel)

    Smallest test

    Publish BILL vs Navan first.

    Why it works

    Add BILL vs Navan, and comparisons for the AR and supplier side. Date every page, refresh it each quarter from win/loss notes, and add a switching guide with a migration offer.

    Comparison searches are late-stage, and pages built from real deal data are more persuasive than feature tables.

    Risks and how to handle them

    • Outdated rival facts

      Date each page and cite sources.

    Evidence

    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
    • Competitor researchRivals' own homepages: Ramp combines "global corporate cards, travel, expenses and accounts payable"; Melio is an "Easy bill paying service for businesses"; Tipalti "combines trusted AI with accounts payable, mass payments, procurement, expenses, and treasury"; AvidXchange sells "AP automation" to "mid-market businesses"; Brex covers "company cards to banking".Source
    • HiringTwo Staff Product Marketing Managers: one for Partner Integrations, writing "the messaging that convinces developers to build on BILL rather than build their own financial infrastructure" and tracking "developer activation, time-to-first-call, integration attach, and partner-influenced pipeline"; one for the Accounting Channel, covering "how BILL fits into their AP advisory practice" and running "win/loss, competitive, and funnel analysis".Source
  • 11

    98 of the top 100 US accounting firms partner with BILL and 9,500+ firms choose it. The new Accounting Channel PMM is asked to show how BILL fits into a firm's "AP advisory practice", and accountants can resell AP/AR at a margin.

    High impactMedium effort First result in 2 quarters Staff Product Marketing Manag…

    First action

    Interview ten firms that added the most clients last year.

    How to measure it

    New client entities from kit users

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Interview firms

      How top firms package AP services.

      Staff Product Marketing Manager (Accounting Channel) 2 weeks

    2. 2

      Build the kit

      Proposal, pricing guide, emails, one-pager.

      Staff Product Marketing Manager (Accounting Channel) 1 month

    3. 3

      Design

      Co-brandable templates.

      Director of Design 2 weeks

    4. 4

      Launch

      Accountant console and community.

      Staff Product Marketing Manager (Accounting Channel) 1 week

    5. 5

      Train

      Webinar with CPE credit.

      Staff Product Marketing Manager (Accounting Channel) monthly

    6. 6

      Measure

      Entities added by kit users.

      GTM Analytics monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Staff Product Marketing Manager (Accounting Channel)

    Smallest test

    Send the draft kit to 20 firms.

    Why it works

    Build a kit a firm can launch in a week: a service description and price ranges, a client proposal template, an onboarding checklist, an email to existing clients and a co-branded one-pager. Track how many clients each firm adds after using it.

    Firms add clients in batches when they have a packaged service to sell; BILL gains many entities for each firm it equips.

    Risks and how to handle them

    • Firms price differently

      Give ranges, not a fixed price.

    Evidence

    • HiringTwo Staff Product Marketing Managers: one for Partner Integrations, writing "the messaging that convinces developers to build on BILL rather than build their own financial infrastructure" and tracking "developer activation, time-to-first-call, integration attach, and partner-influenced pipeline"; one for the Accounting Channel, covering "how BILL fits into their AP advisory practice" and running "win/loss, competitive, and funnel analysis".Source
    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source
  • 12

    BILL has 19 "/special" pages with member offers for groups such as a16z, Thrive Capital, the Specialty Food Association and the Minnesota Nonprofit Association. The Revenue Strategy & Growth Director is asked to evaluate channels and "lead pilot programs for new channels".

    Medium impactMedium effort First result in 2 quarters Revenue Strategy & Growth

    First action

    Rank the 19 pages by signups in the last year.

    How to measure it

    Group-offer signups

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Rank pages

      Signups and revenue by group.

      GTM Analytics 1 week

    2. 2

      Pick segments

      Which group types convert.

      Revenue Strategy & Growth, Director 1 week

    3. 3

      Template

      One-day page setup.

      Web Marketing Lead 2 weeks

    4. 4

      Sign new groups

      20 more in the best segments.

      Partnerships Manager 1 quarter

    5. 5

      Run webinars

      One per group.

      Demand Generation Lead monthly

    6. 6

      Report

      By group.

      GTM Analytics monthly

    First result
    2 quarters
    Cost
    Member discounts
    Owner
    Revenue Strategy & Growth, Director

    Smallest test

    Launch two new group pages from the template.

    Why it works

    Measure signups per page, find which kinds of groups convert (investor portfolios, trade associations, nonprofits), and build a template so a new group page goes live in a day. Add a member webinar and a quarterly email through each group.

    Groups bring trust and concentrated lists of the right businesses; a template makes a one-off deal into a channel.

    Risks and how to handle them

    • Discounts lower revenue

      Limit to the first year.

    Evidence

    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
    • HiringRevenue Strategy & Growth, Director (posted September 29, 2026), reporting to the CRO: "Own BILL's top of funnel and mid funnel performance", "diagnose pipeline leakage", "Drive multi-product attach across AP/AR, Spend & Expense, and embedded finance", evaluate the Direct, Accountant and Partner channels and "lead pilot programs for new channels", and build an AI adoption roadmap across Revenue. Success is "net new customer growth, funnel conversion, AI adoption, new routes to market".Source
    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
  • 13

    The Partner Integrations PMM is measured on "developer activation, time-to-first-call, integration attach" and must convince developers to build on BILL rather than their own payments stack.

    Medium impactMedium effort First result in 1 quarter Staff Product Marketing Manag…

    First action

    Time a new developer from sign-up to first call.

    How to measure it

    Median time to first call

    Now
    –
    Target
    Under 15 minutes
    By
    1 quarter

    Steps

    1. 1

      Time it

      Five new developers.

      Staff Product Marketing Manager, Partner Integrations 1 week

    2. 2

      Write quickstarts

      Three common jobs.

      Developer Relations 1 month

    3. 3

      Sample app

      Working end to end.

      Developer Relations 1 month

    4. 4

      Instant sandbox

      Keys without a sales call.

      Platform Engineering 1 month

    5. 5

      Promote

      Partner newsletters and developer forums.

      Staff Product Marketing Manager, Partner Integrations ongoing

    6. 6

      Measure

      Activation and attach.

      GTM Analytics monthly

    First result
    1 quarter
    Cost
    Developer relations time
    Owner
    Staff Product Marketing Manager, Partner Integrations

    Smallest test

    Publish one quickstart.

    Why it works

    Publish three quickstarts (pay a bill, send an invoice, read transactions) with sandbox keys in minutes, code in three languages and a working sample app. Measure time from sign-up to first successful call.

    Every hour removed from the first call raises the share of developers who finish an integration.

    Risks and how to handle them

    • Sandbox abuse

      Rate limits and verified email.

    Evidence

    • HiringTwo Staff Product Marketing Managers: one for Partner Integrations, writing "the messaging that convinces developers to build on BILL rather than build their own financial infrastructure" and tracking "developer activation, time-to-first-call, integration attach, and partner-influenced pipeline"; one for the Accounting Channel, covering "how BILL fits into their AP advisory practice" and running "win/loss, competitive, and funnel analysis".Source
    • HiringAlliance Partnerships Manager (posted October 6, 2026): BILL has built "deep integrations with a growing portfolio of ISV and App Marketplace partners — including Finaloop, Digits, SumIt, DualEntry, Rillet, Puzzle, Kick, and others listed in our integration directory". "These integrations represent real, activated pipeline potential that has yet to be fully monetized." The primary focus is converting them "into a consistent, high-quality pipeline of Sales Qualified Opportunities (SQOs)".Source
  • 14

    The new Business Development Manager inherits 10 outbound BDRs, and BILL describes itself as AI-native with Claude, Gemini and Glean. Growth AEs source up to 80% of their own pipeline. BILL already holds strong signals: businesses that receive BILL payments, partner app users, and calculator completions.

    High impactMedium effort First result in 1 quarter Business Development Manager

    First action

    Build one week of signal lists for three BDRs.

    How to measure it

    Meetings booked per BDR per week

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      List signals

      Four sources, ranked.

      Revenue Operations 1 week

    2. 2

      Automate lists

      Weekly by territory.

      Revenue Operations 2 weeks

    3. 3

      Draft openers

      AI first lines per signal.

      Business Development Manager 1 week

    4. 4

      Pilot

      Three BDRs for a month.

      Business Development Manager 1 month

    5. 5

      Compare

      Meetings and conversion.

      GTM Analytics 1 month

    6. 6

      Roll out

      All 10 BDRs.

      Business Development Manager 1 month

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Business Development Manager

    Smallest test

    Run signal lists for one BDR for two weeks.

    Why it works

    Build a weekly signal list for each BDR (suppliers paid via BILL, Integration Directory visitors, calculator leads, companies hiring AP clerks), with an AI-drafted first line based on that signal. Compare meeting rates against list-based outreach.

    Outreach tied to a real event converts several times better than cold lists, and the team already has the AI tools to do it at scale.

    Risks and how to handle them

    • Creepy outreach

      Mention only public or relationship signals.

    Evidence

    • HiringBusiness Development Manager (posted October 13, 2026) takes over "a fully remote outbound team of 10 BDRs: 6 Mid-Market, 3 Growth, and 1 Principal" at "an AI-native company" where "Claude, Gemini, and Glean take on manual work". The Growth Account Executive, Spend & Expense generates "up to 80% of your own pipeline".Source
    • HiringSupplier-side selling: an Enterprise Account Executive, Supplier Growth (posted September 25) sells BILL's Accounts Receivable "into Enterprise suppliers"; a Vendor Development Representative (posted September 17) will "own a quota to convert suppliers from check and ACH payments to virtual card payments", with conversion counted "through a customer's first successfully settled payment".Source
    • Your websiteIntegration Directory (/integrations/explore, checked October 21, 2026): 26 partner pages, including Finaloop, Digits, Puzzle, Kick, DualEntry, SumIt, Gusto, Workday, Restaurant365 and Yardi Breeze. Each page is titled "<Partner> | BILL Integration Directory"; the meta description is the partner's own pitch (Finaloop: "Accurate ecommerce accounting you can finally trust..."); the closing call to action is "Ready to connect with Finaloop? Contact", which goes to the partner. The Finaloop page carries a partner offer for BILL customers. None of the directory URLs is listed in sitemap.xml.Source
    • Your websiteTools hub ("Free business finance tools and calculators") lists one calculator, the Fraud Risk Calculator. A Spend & Expense ROI calculator exists at /spend-expense-roi-calculator but is not on the hub.Source
  • 15

    BILL pays accountants up to $500 per referred client and gives partners referral links, but has no referral offer aimed at its 479,300 business customers. The Rewards Platform being built includes "referral and advocacy services" and "referral payouts".

    Medium impactMedium effort First result in 2 quarters Lead Product Manager Rewards…

    First action

    Survey 200 customers on whether they would refer for points or credit.

    How to measure it

    Customer-referred signups

    Now
    –
    Target
    1,000 a quarter
    By
    3 quarters

    Steps

    1. 1

      Design the reward

      Points or credit, paid on first payment.

      Lead Product Manager - Rewards Platform 2 weeks

    2. 2

      Build links

      In-app referral page.

      Lead Product Manager - Rewards Platform 1 quarter

    3. 3

      Pick moments

      Three value moments for the prompt.

      Customer Marketing Lead 2 weeks

    4. 4

      Fraud rules

      Limits and checks.

      Risk 2 weeks

    5. 5

      Launch

      In-app and email.

      Customer Marketing Lead 1 week

    6. 6

      Measure

      Referrals and payback.

      GTM Analytics monthly

    First result
    2 quarters
    Cost
    Referral rewards
    Owner
    Lead Product Manager Rewards Platform

    Smallest test

    Email a referral link to 1,000 happy customers.

    Why it works

    Give every business customer a referral link inside BILL, paying card rewards points or a statement credit when the referred business makes its first payment. Prompt it after moments of value: first month closed, a large vendor paid on time, AI catching a duplicate bill.

    Small business owners ask peers what they use; a reward at the right moment turns satisfied customers into a channel.

    Risks and how to handle them

    • Fraudulent referrals

      Pay only after a verified first payment.

    Evidence

    • HiringLead Product Manager, Rewards Platform: rewards are "tracked and paid out through a mix of basic tooling and manual accounting processes"; the roadmap includes "referral and advocacy services" and "referral payouts". The Lead Product Manager, Ledger Subscriber Ecosystem post says BILL's money movement processes "over $31.9B across 12 million payments per month".Source
    • Your websiteReferral today: the accountant referral program pays "up to $500" per client via PartnerStack; a Spend & Expense partner referral portal gives partners demo and self-start links; a referral confirmation page offers "Copy and share your unique referral link".Source
    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source
  • 16

    BILL has 209 case studies and a homepage built around customer quotes, and the new Director of Design is asked to make video "something the team ships every week, not occasionally".

    Medium impactMedium effort First result in 1 quarter Director of Design

    First action

    Pick the first 12 stories with the strongest numbers.

    How to measure it

    Video-assisted demos

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick stories

      Strongest numbers by industry.

      Customer Marketing Lead 1 week

    2. 2

      Build a template

      Repeatable edit.

      Director of Design 2 weeks

    3. 3

      Produce

      One a week.

      Director of Design weekly

    4. 4

      Publish

      Three channels and the industry page.

      Customer Marketing Lead weekly

    5. 5

      Use in sales

      Sequences by industry.

      Demand Generation Lead ongoing

    6. 6

      Measure

      Views, clicks and assisted demos.

      GTM Analytics monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Director of Design

    Smallest test

    Make four videos from existing footage.

    Why it works

    Each week, turn one case study into a 60-second vertical video: the problem, the number, one line from the customer. Post it on LinkedIn, YouTube Shorts and Instagram, and add it to the matching industry page and sales sequences.

    Short peer videos travel further than written stories and give sales a fresh asset every week.

    Risks and how to handle them

    • Customer approvals slow it down

      Re-cut existing approved footage first.

    Evidence

    • HiringDirector of Design (posted October 2, 2026), reporting to the VP of Marketing alongside the leaders of "Brand, Web, Partner Marketing, Customer Marketing, Demand Gen, and Product Design": "Build video production into something the team ships every week, not occasionally" and "Partner ... with Web on the site and conversion testing".Source
    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
    • Your websiteHomepage: "Meet BILL. Your AI-powered financial operations platform." Proof figures: "8.3M network members" and "$345B in total payment volume (~1% of US GDP) on an annual basis", footnoted "As of June 30, 2025"; "$10K+ average monthly savings" and "12 hrs saved monthly", footnoted to "a survey of 127 BILL Spend & Expense users conducted by UserEvidence in March 2022"; "9,500+ accounting firms choose us".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    On October 20, 2026 Visa, BILL and Billtrust launched a live pilot in which the BILL Payment Agent pays approved supplier invoices through supplier portals. The AI & Product Partnerships role is building relationships with the main AI companies.

    High impactHigh effort First result in 4 quarters Director of AI & Product Part…

    First action

    List the 20 supplier portals BILL customers pay most often.

    How to measure it

    Payments completed by the BILL agent

    Now
    –
    Target
    1 million a year
    By
    4 quarters

    Steps

    1. 1

      Map portals

      Most-paid supplier portals.

      GTM Analytics 1 month

    2. 2

      Publish the program

      Controls, audit log and FAQ.

      Staff Product Marketing Manager, Partner Integrations 1 month

    3. 3

      Sign platforms

      Supplier portals and AR providers.

      Director of AI & Product Partnerships 2 quarters

    4. 4

      Add to assistants

      Payment step in connectors.

      Director of AI & Product Partnerships 2 quarters

    5. 5

      Measure

      Volume and error rates.

      GTM Analytics monthly

    6. 6

      Report

      Quarterly results.

      Corporate Communications quarterly

    First result
    4 quarters
    Cost
    Partnership and engineering time
    Owner
    Director of AI & Product Partnerships

    Smallest test

    Run agent payments for 50 customers on one portal.

    Why it works

    Turn the pilot into a program: publish how agent payments work and how buyers stay in control, sign more supplier platforms, and offer the BILL agent as the payment step inside the AI assistants BILL connects to. Report payments completed by agents each quarter.

    If agents pay invoices, the platform they pay through gains volume without new sales effort; being first with a live, trusted flow is a lasting lead.

    Risks and how to handle them

    • Agent payment errors

      Keep buyer approvals and BILL's risk checks on every payment.

    Evidence

    • News coverageOctober 20, 2026: Visa, BILL and Billtrust launched "the first live pilot to enable trusted AI agents to initiate and complete approved buyer invoice payments end-to-end through supplier portals"; the BILL Payment Agent is registered with Visa's Trusted Agent Protocol and Agentic Directory.Source
    • HiringDirector of AI & Product Partnerships (posted October 6, 2026), "a newly chartered central BD arm": own BILL's relationships with "Anthropic, OpenAI, Gemini, and Microsoft Copilot, managing relationships from initial contracting, to connector approvals, through expansions, co-marketing, distribution, and monetization", plus integrations with "Outlook, Slack, Amazon Business, and Uber".Source
    • Your websiteAI launch (October 19, 2026): "86% of SMB leaders report using AI ... only 19% trust AI completely"; in FY2026 BILL flagged "~$1.5 billion in payments" that were mistakes or unusual; from August to September 2026 risk intelligence detected "on average $138,000 of mistakes or unusual payments per customer". The AI page offers "Bring BILL's data to your AI workflow ... via a manual MCP connection" and cites "10 hrs/week saved on average" from a January 2026 survey.Source
  • 18

    BILL processes 37 million transactions a quarter for nearly half a million businesses, across checks, ACH, cards and international payments. Few sources show how quickly small businesses pay and get paid, or how fast checks are disappearing.

    High impactMedium effort First result in 3 quarters GTM Analytics

    First action

    Pick five measures that can be produced every month.

    How to measure it

    Media citations of the index

    Now
    –
    Target
    30 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick measures

      Five stable ones.

      GTM Analytics 2 weeks

    2. 2

      Privacy review

      Aggregation thresholds.

      Legal 1 month

    3. 3

      Build the pipeline

      Monthly refresh.

      GTM Analytics 1 month

    4. 4

      Design the page

      Charts and downloads.

      Director of Design 1 month

    5. 5

      Pitch

      Business and trade press.

      Corporate Communications monthly

    6. 6

      Use in sales

      Regional versions.

      Demand Generation Lead ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    GTM Analytics

    Smallest test

    Publish one chart on check usage.

    Why it works

    Publish a monthly index: days to pay, share paid by check vs electronic, card adoption, and late-payment trends by industry and region, aggregated and anonymized. Pitch it to business press and give sales a regional version.

    A regular, cited number makes BILL the source journalists and AI assistants quote for small-business finance.

    Risks and how to handle them

    • Data reveals company trends

      Agree with Finance and Investor Relations what can be shown.

    Evidence

    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source
    • HiringLead Product Manager, Rewards Platform: rewards are "tracked and paid out through a mix of basic tooling and manual accounting processes"; the roadmap includes "referral and advocacy services" and "referral payouts". The Lead Product Manager, Ledger Subscriber Ecosystem post says BILL's money movement processes "over $31.9B across 12 million payments per month".Source
    • Your websiteSitemap (1,838 URLs, checked October 21, 2026): 541 blog posts, 510 learning articles, 231 accountant resources, 209 case studies, 90 guides, 43 webinars, 42 templates; 7 comparison pages (BILL vs AvidXchange, Brex, Concur, Expensify, Melio, Ramp, Tipalti); 19 "/special" offer pages for associations and investors (for example a16z, Thrive Capital, Specialty Food Association, Minnesota Nonprofit Association); integration pages only for QuickBooks, Sage Intacct, NetSuite, Dynamics, Xero, Acumatica, Slack and Rillet; one press-release URL.Source
  • 19

    BILL lists 26 partners in its directory and is hiring to monetize them and find "the next cohort of high-fit ISV partners". Signing each one by hand limits how many software companies can send customers.

    High impactHigh effort First result in 4 quarters Alliance Partnerships Manager

    First action

    Define the eligibility rules and revenue share.

    How to measure it

    Partners with at least one referred customer

    Now
    –
    Target
    150
    By
    4 quarters

    Steps

    1. 1

      Design the program

      Tiers, share and rules.

      Alliance Partnerships Manager 1 month

    2. 2

      Build sign-up

      Partner portal and links.

      Platform Engineering 1 quarter

    3. 3

      Listing flow

      Partners publish their own page.

      Web Marketing Lead 1 month

    4. 4

      Recruit

      Vertical software companies.

      Alliance Partnerships Manager 2 quarters

    5. 5

      Co-market

      Top partners.

      Partner Marketing Lead quarterly

    6. 6

      Measure

      Referred customers and revenue.

      GTM Analytics monthly

    First result
    4 quarters
    Cost
    Revenue share
    Owner
    Alliance Partnerships Manager

    Smallest test

    Invite ten vertical software companies to a pilot.

    Why it works

    Open a self-serve program: sign up, get sandbox access, list the integration, get a tracked referral link and a revenue share on referred customers. Review only partners above a usage threshold for co-marketing.

    Software companies for restaurants, property, construction and ecommerce reach businesses BILL's sales team cannot; a self-serve program grows the directory without a deal for each.

    Risks and how to handle them

    • Low-quality listings

      Review before a page is indexed.

    Evidence

    • HiringAlliance Partnerships Manager (posted October 6, 2026): BILL has built "deep integrations with a growing portfolio of ISV and App Marketplace partners — including Finaloop, Digits, SumIt, DualEntry, Rillet, Puzzle, Kick, and others listed in our integration directory". "These integrations represent real, activated pipeline potential that has yet to be fully monetized." The primary focus is converting them "into a consistent, high-quality pipeline of Sales Qualified Opportunities (SQOs)".Source
    • HiringTwo Staff Product Marketing Managers: one for Partner Integrations, writing "the messaging that convinces developers to build on BILL rather than build their own financial infrastructure" and tracking "developer activation, time-to-first-call, integration attach, and partner-influenced pipeline"; one for the Accounting Channel, covering "how BILL fits into their AP advisory practice" and running "win/loss, competitive, and funnel analysis".Source
    • Your websiteIntegration Directory (/integrations/explore, checked October 21, 2026): 26 partner pages, including Finaloop, Digits, Puzzle, Kick, DualEntry, SumIt, Gusto, Workday, Restaurant365 and Yardi Breeze. Each page is titled "<Partner> | BILL Integration Directory"; the meta description is the partner's own pitch (Finaloop: "Accurate ecommerce accounting you can finally trust..."); the closing call to action is "Ready to connect with Finaloop? Contact", which goes to the partner. The Finaloop page carries a partner offer for BILL customers. None of the directory URLs is listed in sitemap.xml.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    BILL charges $1.99 to mail a check, $0.59 for ACH and nothing for virtual card, and is hiring to move suppliers from checks to cards. Customers rarely see what their payment choices cost or save.

    Medium impactLow effort First result in 1 quarter Product Manager

    First action

    Agree the savings formula.

    How to measure it

    Vendor card invitations from the summary

    Now
    –
    Target
    10,000 a quarter
    By
    2 quarters

    Steps

    1. 1

      Set the formula

      Fees and time avoided.

      GTM Analytics 1 week

    2. 2

      Design

      Dashboard card and email.

      Director of Design 2 weeks

    3. 3

      Build

      Monthly summary.

      Software Engineer II - Growth 1 month

    4. 4

      Add the invite

      Vendor card acceptance link.

      Software Engineer II - Growth 2 weeks

    5. 5

      Launch

      All AP customers.

      Customer Marketing Lead 1 week

    6. 6

      Measure

      Invites and card share.

      GTM Analytics monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Manager, AP

    Smallest test

    Email the summary to 1,000 customers.

    Why it works

    Add a monthly "payments summary" to the dashboard and email: payments sent by method, fees, estimated postage and staff time avoided, and how much more each vendor would save on card. Link to inviting the vendor to accept cards.

    A visible running saving reminds customers of BILL's value every month and nudges vendors toward card acceptance.

    Risks and how to handle them

    • Savings estimates questioned

      Show the method and let customers edit time per bill.

    Evidence

    • Your websitePricing page: AP/AR Essentials $49, Team $65 and Corporate $89 per user per month, Enterprise custom; the Essentials claim "Spend 50% less time on AP ... get paid 2x faster" is footnoted "Based on a 2021 survey of over 2000 BILL customers". Spend & Expense is "$0 per user per month". Fees: ACH $0.59, check $1.99, virtual card free, Pay Faster ACH $11.99. FAQ: "layer in BILL Spend & Expense at no extra software cost". Accountant console $49/month; "98 of the top 100 US accounting firms partner with BILL".Source
    • HiringSupplier-side selling: an Enterprise Account Executive, Supplier Growth (posted September 25) sells BILL's Accounts Receivable "into Enterprise suppliers"; a Vendor Development Representative (posted September 17) will "own a quota to convert suppliers from check and ACH payments to virtual card payments", with conversion counted "through a customer's first successfully settled payment".Source
    • Your websiteAI launch (October 19, 2026): "86% of SMB leaders report using AI ... only 19% trust AI completely"; in FY2026 BILL flagged "~$1.5 billion in payments" that were mistakes or unusual; from August to September 2026 risk intelligence detected "on average $138,000 of mistakes or unusual payments per customer". The AI page offers "Bring BILL's data to your AI workflow ... via a manual MCP connection" and cites "10 hrs/week saved on average" from a January 2026 survey.Source
  • 21

    BILL says only 19% of SMB leaders fully trust AI, and that its risk checks found an average of $138,000 of mistaken or unusual payments per customer in August and September 2026. That is a concrete answer to the trust gap.

    Medium impactLow effort First result in 1 month Corporate Communications

    First action

    Agree the monthly measures with Risk.

    How to measure it

    Customers turning on AI risk checks

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick measures

      Caught, protected, saved.

      GTM Analytics 1 week

    2. 2

      Review

      Risk and Legal sign-off.

      Legal 1 week

    3. 3

      Write

      Short monthly report.

      Corporate Communications monthly

    4. 4

      Distribute

      Blog, social, customers.

      Corporate Communications monthly

    5. 5

      Use in sales

      Talk track.

      Staff Product Marketing Manager (Accounting Channel) ongoing

    6. 6

      Measure

      Adoption of AI features.

      GTM Analytics monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Corporate Communications

    Smallest test

    Publish the first month's numbers.

    Why it works

    Each month, publish aggregated numbers: duplicate and wrong-amount invoices caught, money protected, hours saved, with two anonymized examples. Use it in sales, onboarding and social posts.

    Regular, measured proof builds trust in AI faster than feature claims.

    Risks and how to handle them

    • Helps fraudsters learn patterns

      Share totals only, never detection rules.

    Evidence

    • Your websiteAI launch (October 19, 2026): "86% of SMB leaders report using AI ... only 19% trust AI completely"; in FY2026 BILL flagged "~$1.5 billion in payments" that were mistakes or unusual; from August to September 2026 risk intelligence detected "on average $138,000 of mistakes or unusual payments per customer". The AI page offers "Bring BILL's data to your AI workflow ... via a manual MCP connection" and cites "10 hrs/week saved on average" from a January 2026 survey.Source
    • Investor resultsQ4 fiscal 2026 (ended June 30, 2026): 479,300 businesses served; $98 billion total payment volume in the quarter, up 14%; 37 million transactions; total revenue $436.2 million, up 14%, core revenue up 16%; fiscal-year revenue $1,653.2 million. The CEO: "AI-native solutions for the Fortune 5 million."Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
More example playbooks and reviews

More growth playbooks

Other companies we have researched, each read from what they are hiring for.

  • Primer growth strategyA performance creative and paid media agency: paid social and search management, ad creative, creative strategy, landing pages and CRO, a…23 growth ideas
  • Digipals growth strategyAn AI-native group chat app in which each person has an AI agent, a digipal shown as a digital creature, that uses location, calendar…21 growth ideas
  • Tipsy Elves growth strategyA San Diego apparel brand making loud, funny clothes for every holiday and party: ugly Christmas sweaters, Halloween costumes, jumpsuits…21 growth ideas
  • Starknet Foundation growth strategyThe non-profit steward of Starknet, a validity rollup that scales Ethereum and now settles on Bitcoin too; it funds builders through…21 growth ideas
  • Sim growth strategyAn open-source (Apache 2.0) AI workspace where companies build agents visually, in chat or in code, connect them to 279 integrations and…22 growth ideas
  • Easy@Home (Easy Healthcare Corp) growth strategyAt-home health tests and monitors: ovulation, PdG and pregnancy tests paired with the Premom app, drug tests, thermometers, TENS units and…22 growth ideas
  • Skillz growth strategyA competition platform that powers real-money and free skill-based tournaments inside mobile games such as Blackout Bingo, Dominoes Gold…22 growth ideas
  • Upsun growth strategyUpsun (formerly Platform.sh) runs two products: Upsun Cloud, a cloud application platform with preview environments, multi-cloud regions…24 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. BILL did not commission, review or endorse it, and Programmable is not affiliated with BILL. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how BILL runs its business.

Something wrong, or do you represent BILL? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Partner pages, current proof, press-release fix, homepage speed, AI connector pages and the AP cost calculator; start the AI-caught report.

  2. Days 31 to 6011 ideas

    Spend & Expense attach, first-payment activation, network suppliers, comparisons, the accountant kit, group offers, quickstarts, signal-based BDR lists, referrals and weekly video; the payments summary.

  3. Days 61 to 903 ideas

    Agent payments, the small-business payments index and a self-serve partner program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value two-way sync with QuickBooks, Xero and NetSuite. The most cited problem: manual bill entry and check writing.

  • Approvals and less paper
  • Chasing approvals and receipts
  • In their words: “bill pay”

Market

Competitive landscape

5 competitors compared: Ramp, Brex, Melio, Tipalti and 1 more.

  • Gap to exploit: Partner-led acquisition from vertical software
  • Ramp: Less accountant-channel depth
  • Brex: Narrower AP/AR focus

Hiring signals

BILL's open roles point at growth from assets it already has.

  • Alliance Partnerships Manager: ISV integrations not yet monetized. Ideas 1, 19.
  • Revenue Strategy & Growth, Director: Funnel leakage, multi-product attach, new channels. Ideas 7, 12.
  • Software Engineer II - Growth: Activation and expansion team. Idea 8.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
ProgrammableMarketing
ExamplesLeaderboardsProductsTermsPrivacyCookiesDPALegalContact

© 2026 AI-Powered Growth Intelligence