ClickHouse is hiring its first lifecycle marketer and a Growth Engineer to lift trial-to-paid conversion. Today the trial emails the pricing page describes fire at 50%, 75% and 90% of the $300 credits, and the trial ends after 30 days with a move to pay-as-you-go. Spend-based alerts reach the users who are already busy; the users who signed up, created a service and never loaded data hear nothing until the trial ends. The trial clock is the same for both.
First action
Pull last quarter's trials and measure conversion by the furthest milestone reached.
How to measure it
Trial-to-paid conversion
- Now
- –
- Target
- +20%
- By
- 2 quarters
Steps
Find the milestones
Conversion by furthest step reached for last quarter's trials.
Data Science 1 week
Write the journey
One message per stalled step, email and in-console.
Senior Lifecycle Marketing Manager 1 week
Instrument
Milestone events from the Cloud console into the marketing tool.
Growth Engineer 1 week
Day-25 projection
Projected pay-as-you-go cost from the trial's own usage.
Principal Product Manager, Billing & Marketplaces 2 weeks
Route to sales
Strong trials from sub-250 companies to Commercial AEs.
Manager, Commercial Sales 1 week
Test
Journey versus today's credit alerts on a share of signups.
Growth Engineer 6 weeks
Report
Activation and trial-to-paid by cohort.
Senior Lifecycle Marketing Manager weekly
Why it works
Define four activation milestones (service created, first data loaded through a sample dataset or ClickPipes, first real query, first integration or dashboard connected) and send behavior-triggered email and in-console nudges for each stalled step: day 1 "load data in five minutes", day 3 a use-case guide (observability, real-time analytics, AI), day 7 an offer of an engineer's help, day 25 a projected monthly cost from their own usage. Route trials from companies under 250 people with strong usage to the Commercial team.
Activation, not credit use, predicts trial-to-paid. It is the first program a new lifecycle marketer can ship, and it gives the Growth Engineer a clear funnel to test against.
Ready to use
ChecklistTrial journey v1
[ ] Milestone 1: service created [ ] Milestone 2: data loaded (sample dataset or ClickPipes) [ ] Milestone 3: first query on own data [ ] Milestone 4: integration or dashboard connected [ ] Stalled-step messages: day 1, 3, 7 [ ] Day-25 projected monthly cost from own usage [ ] Sub-250 company + strong usage -> Commercial AE [ ] Holdout group on today's credit alerts
Risks and how to handle them
Too many emails
Stop each stream as soon as the milestone is reached.
Projection scares users
Show the cost next to the Basic tier and the scale-to-zero note.
Evidence
- Your websitePricing: "Every new ClickHouse Cloud organization starts with $300 in credits to use over 30 days. The trial ends when the credits are used up or the 30 days pass, whichever comes first, and the organization then moves to pay-as-you-go." "Trial and committed-spend customers are emailed automatically at 50%, 75% and 90% of their credits." Tiers Basic, Scale and Enterprise (compute from $0.2181 per unit-hour, storage $25.30 per TB-month); "self-service customers pay monthly by credit card in USD"; marketplace pricing is identical.Source
- HiringSenior Lifecycle Marketing Manager (US, posted October 15, 2026): ClickHouse's "first Senior Lifecycle Marketing Manager", to "turn Cloud signups, trial users, and prospects into pipeline and self-serve MRR through behavior-driven lifecycle programs across email and in-product channels", accountable for "trial-to-paid conversion, MQL volume, and influenced pipeline", with "behavior-triggered nurture programs that respond to product usage".Source
- HiringGrowth Engineer (US, posted September 21, 2026): "a new role at ClickHouse" in a growth pod building "experimentation infrastructure, onboarding flows, and product surfaces across the self-serve funnel: classic human UI and AI-assisted / agent-driven flows", including "AI-assisted onboarding, in-product agents, guided workflows"; GrowthBook is "part of the day-to-day".Source
- HiringManager, Commercial Sales - West and East (posted October 13, 2026): Commercial AEs sell "into the sub-250 employee segment" to "data engineers, platform architects, and technical founders"; the segment "represents a significant % of our overall business" and "The playbook is still being written".Source