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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. DLR Group
DLR Group logo

growth playbook · Oct 22, 2026

dlrgroup.com (opens in a new tab)

DLR Group growth playbook

Diagnosis

DLR Group has a deep content base (523 projects, 449 awards, 255 Ideas, a yearly Evolution of Campus study) and is hiring for growth: a Senior Enterprise Marketing Manager to own campaigns, email and KPIs, plus business development and client leaders in hospitality, Southeast higher education, federal and K-12.

The site does not yet connect that content to the sector teams: the newsletter does not know which sector a reader works in, the contact form does not route by sector, the campus guide is requested by personal email, and the main feed still shows the WordPress "Hello world!" post.

This playbook first makes the site and list sector-aware, then builds proof libraries, buyer-ready federal pages and sector research, and measures marketing against pursuits.

Growth Score

6/10

Biggest Opportunity

Make the newsletter, forms and research sector-aware so the new BD and client leaders get warm, identified prospects from content the firm already produces.

Biggest Risk

Large rivals such as Gensler, HDR, Perkins&Will and Stantec compete for the same sectors, and without measured links between marketing and pursuits, the new enterprise marketing budget may stay spread across "random acts".

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Ask newsletter subscribers which sector they build in, and send sector editions the new BD leaders can use

    Add the sector question to the footer form today.

    High impact First result in 1 month
  2. 2

    Replace the "Hello world!" feed with a real Ideas feed

    Delete the "Hello world!" post.

    Medium impact First result in 1 week
  3. 3

    Put Conran and Partners on the acquisitions page and give luxury hospitality buyers one place to see both studios

    Add the Conran and Partners entry to the acquisitions page.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 9Fill-ins · 6Reconsider · 2
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    DLR Group sells by sector: it is hiring a Hospitality BD leader for luxury and lifestyle brands, a Southeast Higher Education BD leader, a Federal Client Leader and K-12 client leaders. But the monthly newsletter sign-up only asks for a job role and content types (Ideas, Press, Firm News, Events, Projects, Awards, People). A hotel developer, a school superintendent and a USACE program manager all get the same email, and the new enterprise marketing lead, who owns "email campaigns", cannot tell sector leaders who in their market is reading.

    High impactLow effort First result in 1 month Senior Enterprise Marketing M…

    First action

    Add the sector question to the footer form today.

    How to measure it

    Sector-tagged subscribers

    Now
    –
    Target
    60% of the list
    By
    90 days

    Steps

    1. 1

      Add the question

      Multi-select of the 12 sectors on the footer form.

      Digital marketing lead 1 day

    2. 2

      Back-tag the list

      Tag subscribers by sector links clicked in two issues.

      Digital marketing lead 1 month

    3. 3

      Build sector blocks

      Three projects, one Idea and one event per sector.

      Sector marketing team 2 weeks

    4. 4

      Send

      Firm-wide issue with the sector block swapped per tag.

      Senior Enterprise Marketing Manager monthly

    5. 5

      Hand over

      Engaged subscribers per sector to the BD leaders.

      Senior Enterprise Marketing Manager monthly

    6. 6

      Log follow-ups

      Meetings in the CRM against the newsletter source.

      Business Development Leader, Hospitality monthly

    7. 7

      Measure

      Clicks, replies and meetings by sector.

      Senior Enterprise Marketing Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Add the sector question and compare clicks on the next issue between tagged and untagged readers.

    Why it works

    Add one required question to the footer sign-up, "Which sectors do you work in?", using the 12 sectors already on the site. Tag existing subscribers by what they click for two issues. Then keep one monthly firm-wide issue and add a short sector block (three projects, one Idea, one event) chosen per tag, and give each sector BD leader a monthly list of engaged subscribers in their sector to follow up.

    Sector relevance raises opens and clicks, and the list becomes a pipeline source instead of a broadcast. It also gives the new marketing KPIs a business measure: meetings booked from engaged subscribers per sector.

    Ready to use

    ChecklistSector newsletter setup

    [ ] Footer form: "Which sectors do you work in?" (12 sectors)
    [ ] Tag existing subscribers by sector clicks
    [ ] Sector block template: 3 projects, 1 Idea, 1 event
    [ ] Monthly engaged-subscriber list per sector BD leader
    [ ] CRM source "Newsletter" on new meetings
    [ ] Report: clicks and meetings by sector

    Risks and how to handle them

    • Longer form lowers sign-ups

      Keep it to one optional-looking multi-select and test both versions.

    • Too many editions to write

      Swap one block per sector inside one issue rather than writing 12 newsletters.

    Evidence

    • Your websiteThe newsletter sign-up in every page footer promises "DLR Group's monthly newsletter". It asks "What is your job role?" (designer, marketing professional, business developer, HR, real estate professional, education-related, creative, emerging professional, other) and "What topics interest you?" with content types only: Ideas, Press, Firm News, Events, Projects, Awards, People. There is no question about sector (K-12, healthcare, hospitality, federal and so on).Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • HiringHigher Education Business Development Leader, Orlando (posted September 24, 2026): develop "a business development strategy for the Southeast", build presence with "public and private colleges, universities, and community colleges throughout the region", and stay informed about "institutional capital plans, funding priorities, procurement processes". The post cites "DLR Group's Evolution of Campus research".Source
    • HiringFederal Client Leader, Omaha (posted August 26, 2026): grow the federal practice "with a primary focus on ... Department of War/Department of Defense and the US Army Corps of Engineers"; "Source, on-board, and lead new federal IDIQ and MATOC contract vehicles" and oversee "mining" them through task orders; "Meet and collaborate with federal agency representatives to identify opportunities well in advance of their announcement"; thought leadership "through industry organizations such as SAME, DBIA, CMAA, ACEC".Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
  • 02

    The site's main RSS feed still carries one item, WordPress's default "Hello world!" post from 2021, and that page is in the sitemap. The 255 Ideas articles, 87 of them updated this year, have no feed at all, so feed readers, aggregators and email tools that pull RSS get nothing.

    Medium impactLow effort First result in 1 week Digital marketing lead

    First action

    Delete the "Hello world!" post.

    How to measure it

    Visits from feed and digest

    Now
    –
    Target
    1,000 a month
    By
    90 days

    Steps

    1. 1

      Remove placeholder

      Unpublish and drop from the sitemap.

      Digital marketing lead 1 hour

    2. 2

      Enable feeds

      Ideas, firm news and press post types.

      Digital marketing lead 1 day

    3. 3

      Add discovery tags

      Feed links in the page head.

      Digital marketing lead 1 hour

    4. 4

      Connect email

      RSS-to-email digest for Ideas.

      Senior Enterprise Marketing Manager 1 week

    5. 5

      Schedule social

      Feed into LinkedIn scheduling.

      Sector marketing team 1 week

    6. 6

      Check monthly

      Feeds valid and current.

      Digital marketing lead monthly

    First result
    1 week
    Cost
    $0
    Owner
    Digital marketing lead

    Smallest test

    Remove the post and enable the Ideas feed this week.

    Why it works

    Unpublish the placeholder post and remove it from the sitemap, then publish feeds for Ideas, firm news and press (and one per sector if the theme allows). Use the Ideas feed to drive an RSS-to-email digest and LinkedIn scheduling.

    It removes a visible "unfinished site" signal from a firm that sells design quality, and lets the thought leadership travel without manual work.

    Risks and how to handle them

    • Feeds expose drafts

      Only include published items.

    Evidence

    • Your websiteThe site's main RSS feed (/feed) contains a single item: WordPress's default "Hello world!" post from March 26, 2021 ("Welcome to WordPress. This is your first post."), which is also listed in the post sitemap. There is no feed for the Ideas articles (/idea/feed/ returns "Page not found").Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
  • 03

    Conran and Partners joined on September 24 as DLR Group's first studio in Europe and its luxury boutique brand, which is exactly the market the new Hospitality BD leader is hired to win ("Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"). Yet the Mergers & Acquisitions page still stops at 2025 and the hospitality page does not mention London or Hong Kong.

    High impactLow effort First result in 1 month Business Development Leader

    First action

    Add the Conran and Partners entry to the acquisitions page.

    How to measure it

    New luxury pursuits

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Update acquisitions

      Entry and link to the announcement.

      Digital marketing lead 1 hour

    2. 2

      Pick projects

      Five Conran luxury hotel and residence projects.

      Sector marketing team 1 week

    3. 3

      Add the band

      On hospitality and luxury sub-sector pages.

      Digital marketing lead 2 days

    4. 4

      Write the brief

      One page for brands and developers.

      Sector marketing team 1 week

    5. 5

      Run outreach

      To the luxury pursuit list.

      Business Development Leader, Hospitality 1 month

    6. 6

      Track

      Pursuits and shortlists in the CRM.

      Business Development Leader, Hospitality monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Business Development Leader, Hospitality

    Smallest test

    Update the acquisitions page this week.

    Why it works

    Add Conran and Partners to the acquisitions page, add a "Luxury hospitality, with Conran and Partners" band on the hospitality and luxury sub-sector pages with five joint or Conran projects, and give the BD team a one-page brief for owners and brands in the US, Europe and Asia.

    Buyers check the firm page before a shortlist, and the deal is a new reason to call every luxury brand and developer on the pursuit list.

    Risks and how to handle them

    • Brand confusion between the two studios

      Keep Conran and Partners named as "a DLR Group studio", as in the announcement.

    Evidence

    • Your websiteFirm news, September 24, 2026: London and Hong Kong-based Conran and Partners "has joined the firm" as "DLR Group's first studio in Europe", positioned as "a luxury, boutique design brand" for "premium hospitality, residential, and workplace clients", with 75 design professionals who can become employee owners. The Mergers & Acquisitions page still lists 12 firms, the latest from 2025, and does not include Conran and Partners.Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • Your websiteHospitality sector page: sub-sectors Lifestyle Hotels, Luxury Hotels & Resorts, Private Clubs, Gaming & Entertainment; an Ideas article on "2026 hospitality design trends"; a team list with each leader's email and phone, including a National Hospitality Business Development Leader. The Mass Timber Innovation: The Hospitality Prototype report is downloadable behind a name-and-email form.Source
  • 04

    Evolution of Campus is the research the new Higher Education BD leader is told to use, but on the 5.0 page the guide and full findings are only available by emailing one leader directly. Nobody can see how many institutions asked, where they are, or follow up consistently, and the page has no meta description.

    High impactLow effort First result in 1 month Higher Education Business Dev…

    First action

    Build the form and auto-reply.

    How to measure it

    Institutions requesting the guide

    Now
    –
    Target
    60
    By
    2 quarters

    Steps

    1. 1

      Build form

      Name, institution, role, region.

      Digital marketing lead 1 day

    2. 2

      Auto-send

      Guide and summary findings.

      Digital marketing lead 1 day

    3. 3

      Route

      By region to BD leaders.

      Digital marketing lead 1 day

    4. 4

      Invite

      To take part in Phase 6.0.

      Higher Education Business Development Leader ongoing

    5. 5

      Meta description

      For the 5.0 page and earlier phases.

      Digital marketing lead 1 hour

    6. 6

      Follow up

      Call within a week.

      Higher Education Business Development Leader weekly

    7. 7

      Report

      Requests and meetings by region.

      Senior Enterprise Marketing Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Higher Education Business Development Leader

    Smallest test

    Run the form for one month and count institutions.

    Why it works

    Replace the email instruction with a three-field form (name, institution, role) plus region. Send the guide automatically, route Southeast requests to the Orlando BD leader and others to their regional leads, and add the requester to a Phase 6.0 participation invite. Write a meta description.

    A tracked request is a lead with an institution name; an email to one inbox is not. It also turns Phase 6.0 recruitment into a pipeline of campus conversations.

    Risks and how to handle them

    • Fewer requests than direct email

      Keep the leader's email as a secondary option.

    Evidence

    • Your websiteEvolution of Campus 5.0 page: research each year since 2020 with institutions "from every region in the United States"; the Smart Campus Integration Guide and "comprehensive research findings" are offered only by emailing the Higher Education Leader directly (no form); a "Click to participate in Phase 6.0" button; the page has no meta description.Source
    • HiringHigher Education Business Development Leader, Orlando (posted September 24, 2026): develop "a business development strategy for the Southeast", build presence with "public and private colleges, universities, and community colleges throughout the region", and stay informed about "institutional capital plans, funding priorities, procurement processes". The post cites "DLR Group's Evolution of Campus research".Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
  • 05

    Every sector page already lists its leaders with email and phone, but the site-wide contact form only asks for a reason, name and details. A new business inquiry lands in a general queue without the sector or location that decides who should call back.

    Medium impactLow effort First result in 2 weeks Digital marketing lead

    First action

    Add a sector dropdown to the New Business option.

    How to measure it

    Median reply time

    Now
    –
    Target
    under 1 business day
    By
    60 days

    Steps

    1. 1

      Add fields

      Sector, location, project stage.

      Digital marketing lead 1 day

    2. 2

      Set routing

      Sector BD leader plus region.

      Digital marketing lead 1 day

    3. 3

      CRM logging

      Source "Website" and sector.

      Marketing operations 1 day

    4. 4

      Reply target

      One business day.

      Business Development Leader, Hospitality ongoing

    5. 5

      Review

      Inquiries and wins by sector.

      Senior Enterprise Marketing Manager monthly

    6. 6

      Adjust

      Routing rules.

      Digital marketing lead quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Digital marketing lead

    Smallest test

    Add the dropdown and review a month of inquiries.

    Why it works

    Add sector, location and project stage fields when "New Business" is chosen, route each inquiry to the sector BD leader and region, and log it in the CRM with a reply-time target.

    Fast, expert replies win early-stage work, and routing data shows which sectors and regions generate inbound demand.

    Risks and how to handle them

    • Wrong sector chosen

      Allow "Not sure" and route to a coordinator.

    Evidence

    • Your websiteThe site-wide Contact Us form asks for a reason (General Inquiry, Job Inquiry or New Business), name, email and details. It does not ask which sector, service or location the project is for.Source
    • Your websiteHospitality sector page: sub-sectors Lifestyle Hotels, Luxury Hotels & Resorts, Private Clubs, Gaming & Entertainment; an Ideas article on "2026 hospitality design trends"; a team list with each leader's email and phone, including a National Hospitality Business Development Leader. The Mass Timber Innovation: The Hospitality Prototype report is downloadable behind a name-and-email form.Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • HiringMore client-facing growth roles open now: Client Leader, K12 in Overland Park (posted October 20, 2026), Client Leader in San Diego (October 7, 2026: "play a key role in business development" and "contributing to RFP responses and participating in client interviews"), Business Development Leader in New York (August 6, 2026) and Higher Education Client Leader in Columbus (July 27, 2026). The board lists 191 open roles in total.Source
  • 06

    The homepage title is just "DLR Group", and key buyer pages such as Active IDIQ Contracts and Evolution of Campus 5.0 have no meta description. Search results and link previews then show whatever text Google picks.

    Medium impactLow effort First result in 1 month Digital marketing lead

    First action

    Rewrite the homepage title tag.

    How to measure it

    Non-brand search clicks

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      Homepage

      Title and description.

      Digital marketing lead 1 hour

    2. 2

      Buyer pages

      IDIQ, research, acquisitions.

      Digital marketing lead 1 day

    3. 3

      Audit

      Top 50 pages.

      Digital marketing lead 1 day

    4. 4

      Fix

      Missing and duplicate tags.

      Digital marketing lead 2 days

    5. 5

      Check previews

      LinkedIn and email link cards.

      Sector marketing team 1 hour

    6. 6

      Measure

      Search Console clicks.

      Digital marketing lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Digital marketing lead

    Smallest test

    Change the homepage title today.

    Why it works

    Rewrite the homepage title around integrated design ("Architecture, Engineering, Interiors and Planning | DLR Group, 100% Employee-Owned"), and add descriptions to the IDIQ, research, sector and acquisitions pages. Check the top 50 pages by traffic for missing tags.

    Clear titles lift clicks for non-brand searches and give AI assistants a consistent summary of what the firm does.

    Risks and how to handle them

    • Brand title is preferred

      Keep the brand name first if leadership prefers.

    Evidence

    • Your websiteHomepage: title tag is only "DLR Group"; meta description "a global, integrated design firm with a core practice in architecture, engineering, interiors, and planning"; H1 "Elevate the human experience through design". The site also uses Leadfeeder (lfeeder.com) for visitor identification, Matomo, Microsoft Clarity and Google Tag Manager.Source
    • Your websiteActive IDIQ Contracts page: "more than 50 years of experience in IDIQ delivery" and 11 vehicles listed by number (USACE Louisville and Kansas City Districts, USACE Little Rock IDBIO 5.0, DHS-USCG, Architect of the Capitol, Smithsonian, GSA Region 9, GSA Schedule, Federal Bureau of Prisons, US Space Command); no meta description and no scope or ordering guidance per vehicle.Source
    • Your websiteEvolution of Campus 5.0 page: research each year since 2020 with institutions "from every region in the United States"; the Smart Campus Integration Guide and "comprehensive research findings" are offered only by emailing the Higher Education Leader directly (no form); a "Click to participate in Phase 6.0" button; the page has no meta description.Source
    • HiringDLR Group's description in every job post: "an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization"; "We are 100% employee-owned: every employee is literally invested in our clients' success"; pursuing "the 2030 Challenge, the ME2040, and the SE2050".Source

This quarter 9

The core plays for the next three months.

  • 07

    Real visitors pass Core Web Vitals on the homepage, but Google's phone test shows 17.4s to the main content and 36.5 MB downloaded, about 30 MB of it from the Vimeo hero player, with the player also causing the layout shift. Clients opening a link on a slow hotel or site connection get the heavy version.

    Medium impactMedium effort First result in 1 month Digital marketing lead

    First action

    Swap the hero to a poster image on mobile.

    How to measure it

    Mobile homepage weight

    Now
    –
    Target
    under 5 MB
    By
    1 month

    Steps

    1. 1

      Poster image

      Compressed still for mobile.

      Digital marketing lead 1 day

    2. 2

      Lazy video

      Load on fast connections or tap.

      Digital marketing lead 2 days

    3. 3

      Reserve space

      Fixed aspect ratio for the player.

      Digital marketing lead 1 hour

    4. 4

      Defer scripts

      Render-blocking requests.

      Digital marketing lead 1 week

    5. 5

      Retest

      PageSpeed mobile.

      Digital marketing lead 1 day

    6. 6

      Watch field data

      Core Web Vitals monthly.

      Digital marketing lead monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Digital marketing lead

    Smallest test

    Test a poster-only mobile homepage for two weeks.

    Why it works

    Show a still poster image first, start the video only on fast connections or on tap, reserve its space to stop the shift, and defer the render-blocking scripts. Retest on PageSpeed.

    A lighter homepage keeps the story while protecting the first impression on weak connections, and it reduces data use for international visitors.

    Risks and how to handle them

    • Less motion on the homepage

      Keep the video on desktop and on tap.

    Evidence

    • Google PageSpeedHomepage, mobile lab test (October 21, 2026): performance score 7/100, largest content after 17.4s, total download 36.5 MB in 148 requests, of which about 30 MB in 49 requests comes from the Vimeo hero video player; render-blocking requests cost about 4.4s and unused JavaScript about 1.3 MB; the layout shift comes from the hero video player. Real visitors' experience on the homepage passes Core Web Vitals (largest content 2.5s, layout shift 0.01 at the 75th percentile).Source
    • Your websiteFirm news, September 24, 2026: London and Hong Kong-based Conran and Partners "has joined the firm" as "DLR Group's first studio in Europe", positioned as "a luxury, boutique design brand" for "premium hospitality, residential, and workplace clients", with 75 design professionals who can become employee owners. The Mergers & Acquisitions page still lists 12 firms, the latest from 2025, and does not include Conran and Partners.Source
  • 08

    The Hospitality BD leader coordinates RFQ/P responses with marketing and the San Diego Client Leader contributes to RFP responses and interviews. The site already holds 449 award pages and 523 projects, but each proposal team has to dig for the right proof.

    High impactMedium effort First result in 1 quarter Proposal team

    First action

    Tag the last three years of awards by sector.

    How to measure it

    RFQ shortlist rate

    Now
    –
    Target
    +10 points
    By
    3 quarters

    Steps

    1. 1

      Define tags

      Sector, client type, delivery, size.

      Proposal team 1 week

    2. 2

      Tag content

      Projects and awards.

      Sector marketing team 1 month

    3. 3

      Build search

      Internal proof finder.

      Digital marketing lead 1 month

    4. 4

      Proof sheets

      One-page export per pursuit.

      Proposal team 2 weeks

    5. 5

      Public pages

      Awards by sector.

      Digital marketing lead 2 weeks

    6. 6

      Measure

      Shortlists and hours per proposal.

      Senior Enterprise Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff and developer time
    Owner
    Proposal team

    Smallest test

    Build one proof sheet for the next hospitality RFQ.

    Why it works

    Tag every project and award by sector, sub-sector, client type, delivery method and size; build an internal search that exports a one-page proof sheet per pursuit; and publish a public "awards by sector" page for each sector.

    Faster, more relevant proposals raise shortlist rates and cut the hours spent on each pursuit.

    Risks and how to handle them

    • Tagging never finishes

      Start with the last three years.

    Evidence

    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • HiringMore client-facing growth roles open now: Client Leader, K12 in Overland Park (posted October 20, 2026), Client Leader in San Diego (October 7, 2026: "play a key role in business development" and "contributing to RFP responses and participating in client interviews"), Business Development Leader in New York (August 6, 2026) and Higher Education Client Leader in Columbus (July 27, 2026). The board lists 191 open roles in total.Source
  • 09

    The new Federal Client Leader is hired to "mine" IDIQ and MATOC vehicles through task orders. The IDIQ page lists 11 contract numbers but not what each covers, who can order from it, or recent task orders, and it has no description for search.

    High impactMedium effort First result in 1 quarter Federal Client Leader

    First action

    Write scope and ordering details for the three busiest vehicles.

    How to measure it

    Task order requests

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Gather details

      Scope, agencies, expiry per vehicle.

      Federal Client Leader 2 weeks

    2. 2

      Write pages

      One block per vehicle.

      Sector marketing team 2 weeks

    3. 3

      Capability statements

      Per agency.

      Proposal team 2 weeks

    4. 4

      Add codes

      UEI, CAGE and NAICS.

      Digital marketing lead 1 hour

    5. 5

      Use at events

      SAME, DBIA and agency days.

      Federal Client Leader ongoing

    6. 6

      Track

      Task order inquiries.

      Federal Client Leader quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Federal Client Leader

    Smallest test

    Publish details for one vehicle.

    Why it works

    For each vehicle, add scope, ordering agencies, geography, expiry, two example task orders and the ordering contact; add UEI, CAGE and NAICS codes; and publish a downloadable capability statement per agency.

    Contracting officers need to see quickly whether a vehicle fits; clear pages turn a list into task orders.

    Risks and how to handle them

    • Release rules

      Have contracts staff approve every detail.

    Evidence

    • Your websiteActive IDIQ Contracts page: "more than 50 years of experience in IDIQ delivery" and 11 vehicles listed by number (USACE Louisville and Kansas City Districts, USACE Little Rock IDBIO 5.0, DHS-USCG, Architect of the Capitol, Smithsonian, GSA Region 9, GSA Schedule, Federal Bureau of Prisons, US Space Command); no meta description and no scope or ordering guidance per vehicle.Source
    • HiringFederal Client Leader, Omaha (posted August 26, 2026): grow the federal practice "with a primary focus on ... Department of War/Department of Defense and the US Army Corps of Engineers"; "Source, on-board, and lead new federal IDIQ and MATOC contract vehicles" and oversee "mining" them through task orders; "Meet and collaborate with federal agency representatives to identify opportunities well in advance of their announcement"; thought leadership "through industry organizations such as SAME, DBIA, CMAA, ACEC".Source
  • 10

    The Orlando BD leader must build presence with Southeast colleges and track capital plans. Evolution of Campus already has five years of national findings and a Phase 6.0 to recruit for.

    High impactMedium effort First result in 1 quarter Higher Education Business Dev…

    First action

    List 40 Southeast institutions with capital plans.

    How to measure it

    Institutions in Phase 6.0 from the Southeast

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Target list

      40 institutions.

      Higher Education Business Development Leader 2 weeks

    2. 2

      Regional cut

      Findings for the Southeast.

      Higher Education research team 1 month

    3. 3

      Host briefings

      Three cities.

      Higher Education Business Development Leader 1 quarter

    4. 4

      Invite to 6.0

      At each briefing.

      Higher Education Business Development Leader ongoing

    5. 5

      Follow up

      Campus conversations.

      Higher Education Business Development Leader ongoing

    6. 6

      Track

      Pursuits from participants.

      Senior Enterprise Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Higher Education Business Development Leader

    Smallest test

    Host one breakfast briefing.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Cut the findings for Southeast institutions, host three small facilities and student-affairs briefings (Florida, Georgia, the Carolinas), invite those institutions into Phase 6.0, and follow each with a campus-specific conversation.

    Research participation is a relationship, not a pitch, and it gives the new leader a reason to meet facilities teams early.

    Risks and how to handle them

    • Low attendance

      Partner with a regional facilities association.

    Evidence

    • HiringHigher Education Business Development Leader, Orlando (posted September 24, 2026): develop "a business development strategy for the Southeast", build presence with "public and private colleges, universities, and community colleges throughout the region", and stay informed about "institutional capital plans, funding priorities, procurement processes". The post cites "DLR Group's Evolution of Campus research".Source
    • Your websiteEvolution of Campus 5.0 page: research each year since 2020 with institutions "from every region in the United States"; the Smart Campus Integration Guide and "comprehensive research findings" are offered only by emailing the Higher Education Leader directly (no form); a "Click to participate in Phase 6.0" button; the page has no meta description.Source
  • 11

    DLR Group has a mass timber hotel prototype report, Forbes coverage of its mass timber lead and Michigan's tallest mass timber tower. Hotel developers decide on structure early, when the hospitality BD leader is qualifying leads.

    High impactMedium effort First result in 1 quarter Business Development Leader

    First action

    Pull three numbers from the prototype report for the brief.

    How to measure it

    Mass timber feasibility calls

    Now
    –
    Target
    12
    By
    2 quarters

    Steps

    1. 1

      Pull data

      Cost and schedule.

      Hospitality design team 2 weeks

    2. 2

      Write brief

      Four pages.

      Sector marketing team 2 weeks

    3. 3

      Route downloads

      To hospitality BD.

      Digital marketing lead 1 day

    4. 4

      Promote

      LinkedIn and hotel developer events.

      Business Development Leader, Hospitality 1 month

    5. 5

      Run calls

      Feasibility sessions.

      Business Development Leader, Hospitality ongoing

    6. 6

      Track

      Calls to pursuits.

      Business Development Leader, Hospitality monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Business Development Leader, Hospitality

    Smallest test

    Send the brief to ten developers.

    Why it works

    Turn the prototype into a short brief with cost, schedule and guest-experience comparisons against concrete and steel, offer a 30-minute feasibility call, and route downloads to the hospitality BD team.

    A specific, early-stage tool gives developers a reason to talk before a design firm is chosen.

    Risks and how to handle them

    • Numbers vary by market

      Show ranges and assumptions.

    Evidence

    • Your websiteHospitality sector page: sub-sectors Lifestyle Hotels, Luxury Hotels & Resorts, Private Clubs, Gaming & Entertainment; an Ideas article on "2026 hospitality design trends"; a team list with each leader's email and phone, including a National Hospitality Business Development Leader. The Mass Timber Innovation: The Hospitality Prototype report is downloadable behind a name-and-email form.Source
    • Your websiteRecent firm news and press: a 30-story dual-brand Hilton hotel under construction in Austin; The Howard, "Michigan's Tallest Mass Timber Residential Tower"; Forbes on mass timber ("DLR Group is leading the movement"); the 2025 Climate Risk Report and a 2025 Annual Report offered behind a form.Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
  • 12

    The Hospitality BD post asks to reduce "Random Acts of Marketing" and the enterprise marketing lead must demonstrate business impact. Without links between content, events and pursuits, impact is anecdotal.

    High impactMedium effort First result in 1 quarter Senior Enterprise Marketing M…

    First action

    Add the two fields in the CRM.

    How to measure it

    Pursuits with source

    Now
    –
    Target
    80%
    By
    2 quarters

    Steps

    1. 1

      Define sources

      Short fixed list.

      Senior Enterprise Marketing Manager 1 week

    2. 2

      Add fields

      In Deltek.

      Marketing operations 1 week

    3. 3

      Train

      BD and client leaders.

      Senior Enterprise Marketing Manager 2 weeks

    4. 4

      Fill at go/no-go

      Required field.

      Business Development Leader, Hospitality ongoing

    5. 5

      Report

      Wins and fees by source.

      Senior Enterprise Marketing Manager quarterly

    6. 6

      Reallocate

      Budget to winners.

      Senior Enterprise Marketing Manager annually

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Record sources on all pursuits for one month.

    Why it works

    Add a "first touch" and "influenced by" field to every pursuit in Deltek (newsletter, Idea, event, award, referral, website inquiry), fill it at go/no-go, and report win rate and fee by source each quarter.

    It shows which programmes actually lead to work, so budget moves to them and away from the rest.

    Risks and how to handle them

    • Data quality

      Make the field required at go/no-go.

    Evidence

    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
  • 13

    The site has 311 people pages and 245 event pages, and the federal role expects speaking through SAME, DBIA, CMAA and ACEC. Event organisers and reporters search for experts by topic, not by name.

    Medium impactMedium effort First result in 1 quarter Sector marketing team

    First action

    Update the 20 most active speakers' pages.

    How to measure it

    Inbound speaking requests

    Now
    –
    Target
    +30%
    By
    3 quarters

    Steps

    1. 1

      Pick experts

      20 most active.

      Sector marketing team 1 week

    2. 2

      Add topics

      Sectors and talks.

      Sector marketing team 1 month

    3. 3

      Link content

      Events and Ideas.

      Digital marketing lead 2 weeks

    4. 4

      Build index

      Experts by topic.

      Digital marketing lead 2 weeks

    5. 5

      Add form

      Speaker requests.

      Digital marketing lead 1 day

    6. 6

      Track

      Requests and placements.

      Media relations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Sector marketing team

    Smallest test

    Publish the experts index with ten people.

    Why it works

    Add topics, sectors, talks given and articles written to each leader's page, link people to their events and Ideas, and publish a "speakers and experts" index by topic with a booking form.

    Better expert pages bring speaking slots and press quotes, which are cheap, credible visibility for a professional services firm.

    Risks and how to handle them

    • Pages go stale

      Review twice a year.

    Evidence

    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
    • HiringFederal Client Leader, Omaha (posted August 26, 2026): grow the federal practice "with a primary focus on ... Department of War/Department of Defense and the US Army Corps of Engineers"; "Source, on-board, and lead new federal IDIQ and MATOC contract vehicles" and oversee "mining" them through task orders; "Meet and collaborate with federal agency representatives to identify opportunities well in advance of their announcement"; thought leadership "through industry organizations such as SAME, DBIA, CMAA, ACEC".Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
  • 14

    DLR Group is hiring K-12 client leaders in Overland Park and Dallas, and its K-12 page lists Facilities Planning among its services. Districts start talking to design firms long before a bond, when they plan facilities and community engagement.

    High impactMedium effort First result in 1 quarter Client Leader

    First action

    Outline the guide with the K-12 planning team.

    How to measure it

    Planning workshops

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Outline

      Guide and self-assessment.

      K-12 planning team 2 weeks

    2. 2

      Write

      Guide.

      Sector marketing team 1 month

    3. 3

      Build

      Self-assessment form.

      Digital marketing lead 2 weeks

    4. 4

      Promote

      State school board associations.

      Client Leader, K12 1 month

    5. 5

      Run workshops

      For qualified districts.

      Client Leader, K12 ongoing

    6. 6

      Track

      Workshops to pursuits.

      Client Leader, K12 quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Client Leader, K12

    Smallest test

    Run one workshop in Kansas.

    Why it works

    Publish a practical guide (facility assessment, enrollment forecasting, community engagement and timeline) with a short district self-assessment, and offer a free planning workshop to districts that complete it.

    Early help with planning builds trust before procurement and is how districts pick firms they already know.

    Risks and how to handle them

    • Procurement rules

      Keep workshops educational, not a pitch.

    Evidence

    • HiringMore client-facing growth roles open now: Client Leader, K12 in Overland Park (posted October 20, 2026), Client Leader in San Diego (October 7, 2026: "play a key role in business development" and "contributing to RFP responses and participating in client interviews"), Business Development Leader in New York (August 6, 2026) and Higher Education Client Leader in Columbus (July 27, 2026). The board lists 191 open roles in total.Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
  • 15

    The site already runs Leadfeeder, which identifies companies visiting. Sector BD leaders are hired to find decision-makers "in advance" of announcements, and a hotel group or university reading three hospitality or campus pages is an early signal.

    High impactLow effort First result in 1 month Business Development Leader

    First action

    Build one sector filter in Leadfeeder.

    How to measure it

    Website-signal pursuits

    Now
    –
    Target
    5 a quarter
    By
    2 quarters

    Steps

    1. 1

      Build filters

      One per sector.

      Digital marketing lead 1 week

    2. 2

      Exclude noise

      Competitors and careers visitors.

      Digital marketing lead 1 day

    3. 3

      Weekly email

      To BD leaders.

      Digital marketing lead 1 day

    4. 4

      Add to CRM

      Watch accounts.

      Business Development Leader, Hospitality weekly

    5. 5

      Reach out

      With relevant content.

      Business Development Leader, Hospitality weekly

    6. 6

      Review

      Signals that led to pursuits.

      Senior Enterprise Marketing Manager quarterly

    First result
    1 month
    Cost
    Existing tool
    Owner
    Business Development Leader, Hospitality

    Smallest test

    Send the hospitality leader one weekly list.

    Why it works

    Filter Leadfeeder by sector page visits, send each BD leader a weekly list of organisations with pages viewed, and add them to the CRM as watch accounts. Exclude competitors and job seekers.

    It uses a tool the firm already pays for to time outreach to real interest.

    Risks and how to handle them

    • Privacy concerns

      Company-level data only and a clear privacy notice.

    Evidence

    • Your websiteHomepage: title tag is only "DLR Group"; meta description "a global, integrated design firm with a core practice in architecture, engineering, interiors, and planning"; H1 "Elevate the human experience through design". The site also uses Leadfeeder (lfeeder.com) for visitor identification, Matomo, Microsoft Clarity and Google Tag Manager.Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source
    • HiringFederal Client Leader, Omaha (posted August 26, 2026): grow the federal practice "with a primary focus on ... Department of War/Department of Defense and the US Army Corps of Engineers"; "Source, on-board, and lead new federal IDIQ and MATOC contract vehicles" and oversee "mining" them through task orders; "Meet and collaborate with federal agency representatives to identify opportunities well in advance of their announcement"; thought leadership "through industry organizations such as SAME, DBIA, CMAA, ACEC".Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Evolution of Campus has run every year since 2020 and is cited in BD job posts. No other sector has a study like it, although K-12, hospitality, healthcare and federal each have BD hires.

    High impactHigh effort First result in 4 quarters Senior Enterprise Marketing M…

    First action

    Pick the second sector and its 20 first interviewees.

    How to measure it

    Participants per sector study

    Now
    –
    Target
    50
    By
    1 year

    Steps

    1. 1

      Pick sectors

      Two with active BD hires.

      Senior Enterprise Marketing Manager 1 month

    2. 2

      Design study

      Questions and method.

      Design research team 1 month

    3. 3

      Interview

      50+ clients each.

      Sector leaders 1 quarter

    4. 4

      Publish

      Findings and guides.

      Sector marketing team 1 month

    5. 5

      Promote

      Events, press, newsletter.

      Senior Enterprise Marketing Manager 1 quarter

    6. 6

      Track

      Pursuits from participants.

      Senior Enterprise Marketing Manager annually

    First result
    4 quarters
    Cost
    Research staff time
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Interview ten K-12 districts this quarter.

    Why it works

    Run a yearly listening study for two more sectors (for example K-12 and hospitality) with 50+ client interviews each, publish findings, and use participation as the relationship programme for each sector's BD leader.

    Owned research gives each sector a reason to meet clients, earns press and awards, and shows the "integrated design" value proposition in practice.

    Risks and how to handle them

    • Too much time from designers

      Use a small research core and short interviews.

    Evidence

    • Your websiteEvolution of Campus 5.0 page: research each year since 2020 with institutions "from every region in the United States"; the Smart Campus Integration Guide and "comprehensive research findings" are offered only by emailing the Higher Education Leader directly (no form); a "Click to participate in Phase 6.0" button; the page has no meta description.Source
    • HiringHigher Education Business Development Leader, Orlando (posted September 24, 2026): develop "a business development strategy for the Southeast", build presence with "public and private colleges, universities, and community colleges throughout the region", and stay informed about "institutional capital plans, funding priorities, procurement processes". The post cites "DLR Group's Evolution of Campus research".Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
  • 17

    The new enterprise marketing lead must define the value of integrated design. DLR Group pursues the 2030 Challenge, ME2040 and SE2050, but the site shows designs, not measured outcomes.

    High impactHigh effort First result in 4 quarters Senior Enterprise Marketing M…

    First action

    Choose ten projects with energy data available.

    How to measure it

    Projects with measured results

    Now
    –
    Target
    30
    By
    1 year

    Steps

    1. 1

      Pick projects

      With data access.

      High performance design team 1 month

    2. 2

      Collect data

      Energy, cost, satisfaction.

      High performance design team 2 quarters

    3. 3

      Check claims

      Benchmarks and permissions.

      Legal 1 month

    4. 4

      Publish

      Library pages.

      Digital marketing lead 1 month

    5. 5

      Annual summary

      By sector.

      Sector marketing team annually

    6. 6

      Use in pursuits

      Proof sheets.

      Proposal team ongoing

    First result
    4 quarters
    Cost
    Staff and data time
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Publish results for three projects.

    Why it works

    Collect energy use, cost, schedule and user satisfaction data for 30 completed projects, compare against benchmarks, and publish a results library and an annual summary by sector.

    Measured outcomes differentiate from firms that show only images, and give proposals hard evidence.

    Risks and how to handle them

    • Clients do not share data

      Start with willing clients and anonymize.

    Evidence

    • HiringDLR Group's description in every job post: "an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization"; "We are 100% employee-owned: every employee is literally invested in our clients' success"; pursuing "the 2030 Challenge, the ME2040, and the SE2050".Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
    • Competitor researchRivals' own homepages: HDR is "a 100% employee-owned, global professional services firm specializing in architecture, engineering, environmental and construction services"; Gensler has "58 offices and 6,000+ professionals"; Perkins&Will promises "Places where humanity thrives in harmony with nature"; Stantec is "a global leader in sustainable engineering, architecture, and environmental consulting".Source
  • 18

    Conran and Partners gives DLR Group London and Hong Kong and gives Conran "a route into the U.S. market". Global hotel brands and developers work in both regions.

    High impactHigh effort First result in 4 quarters Managing Principal

    First action

    List the top 20 hospitality clients of both firms.

    How to measure it

    Joint pursuits

    Now
    –
    Target
    8
    By
    1 year

    Steps

    1. 1

      Map clients

      Both firms.

      Business Development Leader, Hospitality 1 month

    2. 2

      Set targets

      Shared goals.

      Managing Principal, CEO 1 month

    3. 3

      Joint pitches

      Priority brands.

      Business Development Leader, Hospitality ongoing

    4. 4

      Shared case studies

      Combined work.

      Sector marketing team 1 quarter

    5. 5

      Review

      Quarterly.

      Managing Principal, CEO quarterly

    6. 6

      Reward

      Shared credit for wins.

      Managing Principal, CEO annually

    First result
    4 quarters
    Cost
    Travel and pitch costs
    Owner
    Managing Principal, CEO

    Smallest test

    Run one joint pitch.

    Why it works

    Map shared and overlapping clients, run joint pitches for each brand's projects outside home markets, and set a shared target for cross-studio pursuits.

    Cross-selling to existing relationships is the cheapest growth after an acquisition.

    Risks and how to handle them

    • Culture clash

      Keep the boutique brand distinct, as promised.

    Evidence

    • Your websiteFirm news, September 24, 2026: London and Hong Kong-based Conran and Partners "has joined the firm" as "DLR Group's first studio in Europe", positioned as "a luxury, boutique design brand" for "premium hospitality, residential, and workplace clients", with 75 design professionals who can become employee owners. The Mergers & Acquisitions page still lists 12 firms, the latest from 2025, and does not include Conran and Partners.Source
    • HiringBusiness Development Leader, Hospitality (posted August 10, 2026): "identify, research, and qualify pursuit leads for full-scale, lifestyle, and luxury projects", focused on "Lifestyle, Upper Upscale, Full Service and Luxury brands and developers"; "Collaborate on sector marketing strategies and annual business planning, driving ROI and reducing Random Acts of Marketing (RAM)"; "maintain CRM and BD Tracking Report"; "Coordinate with our Marketing Team for RFQ/P responses".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    DLR Group is "100% employee-owned: every employee is literally invested in our clients' success", with 30+ studios. Employees' networks are far larger than the 684-subscriber YouTube channel.

    Medium impactLow effort First result in 1 month Senior Enterprise Marketing M…

    First action

    Send the first kit to one studio.

    How to measure it

    Employee-share visits

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick content

      Three items a month.

      Sector marketing team monthly

    2. 2

      Make the kit

      Text, images, links.

      Sector marketing team monthly

    3. 3

      Share

      Internal channel.

      Internal communications monthly

    4. 4

      Track

      Tagged links.

      Digital marketing lead monthly

    5. 5

      Recognise

      Studio leaderboard.

      Internal communications monthly

    6. 6

      Improve

      Based on clicks.

      Sector marketing team quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Pilot with one studio.

    Why it works

    Each month, send employees three ready posts (a project, an Idea, an award) with images and links tagged by employee, plus a leaderboard by studio.

    Employee posts reach clients and recruits with more trust than brand posts, and employee-owners have a real stake in winning work.

    Risks and how to handle them

    • Fatigue

      Keep it to three posts a month.

    Evidence

    • HiringDLR Group's description in every job post: "an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization"; "We are 100% employee-owned: every employee is literally invested in our clients' success"; pursuing "the 2030 Challenge, the ME2040, and the SE2050".Source
    • YouTubeThe @DLRGroupDesign YouTube channel has 684 subscribers, 114 videos and about 158,000 total views.Source
    • HiringSenior Enterprise Marketing Manager (two posts, Overland Park and Chicago/Denver/Seattle, posted October 5, 2026): "leads firmwide marketing strategy and execution"; builds "an annual enterprise marketing strategy and communications calendar ... including thought leadership, awards, rankings, email campaigns, and web content"; must "Define and strengthen the firm's enterprise value proposition" for integrated design; "Establish KPIs, evaluate campaign performance, and use insights to improve marketing effectiveness and demonstrate business impact"; "collaborate with sector marketing and pursuit leaders"; Deltek Vision or Vantagepoint familiarity preferred. The post says DLR Group has "30+ studios across the United States".Source
  • 20

    The site has 39 office location pages and 191 open roles, and the firm is hiring client leaders by city. Clients often pick a local studio, and local media covers local projects.

    Medium impactLow effort First result in 1 quarter Senior Enterprise Marketing M…

    First action

    Update the five busiest studio pages.

    How to measure it

    Studio page visits

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Pick studios

      Five busiest.

      Sector marketing team 1 week

    2. 2

      Add projects

      Local recent work.

      Sector marketing team 2 weeks

    3. 3

      Add leaders

      Local contacts.

      Digital marketing lead 1 week

    4. 4

      Add roles

      Live job feed.

      Digital marketing lead 1 week

    5. 5

      Promote

      Local outreach.

      Studio leaders ongoing

    6. 6

      Measure

      Visits and inquiries.

      Digital marketing lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Enterprise Marketing Manager

    Smallest test

    Update one studio page.

    Why it works

    Make each studio page show its recent local projects, local leaders, open roles and local press, and use them in local outreach and events.

    Local relevance helps clients and recruits trust the studio and helps local search.

    Risks and how to handle them

    • Thin pages

      Start with studios with enough local work.

    Evidence

    • Your websiteSitemap (read October 21, 2026): 523 project pages, 449 award pages, 425 firm news posts, 331 press pages, 311 people pages, 255 Ideas articles (87 of them updated in 2026), 245 event pages, 39 office location pages, and 12 sectors split into 61 sector and sub-sector pages; five research themes (resilient design, adaptive reuse, funding and delivery models, mass timber, trauma-informed design).Source
    • HiringMore client-facing growth roles open now: Client Leader, K12 in Overland Park (posted October 20, 2026), Client Leader in San Diego (October 7, 2026: "play a key role in business development" and "contributing to RFP responses and participating in client interviews"), Business Development Leader in New York (August 6, 2026) and Higher Education Client Leader in Columbus (July 27, 2026). The board lists 191 open roles in total.Source
  • 21

    The YouTube channel has 114 videos but 684 subscribers. Long project films rarely travel on their own, but 30-second clips do on LinkedIn, where clients and recruits spend time.

    Medium impactLow effort First result in 1 month Sector marketing team

    First action

    Cut three clips from one recent film.

    How to measure it

    LinkedIn clip views

    Now
    –
    Target
    50,000 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick films

      Ten best.

      Sector marketing team 1 week

    2. 2

      Cut clips

      Captioned 30s.

      Video team 1 month

    3. 3

      Post

      LinkedIn weekly.

      Sector marketing team weekly

    4. 4

      Use in email

      Sector blocks.

      Senior Enterprise Marketing Manager monthly

    5. 5

      Track

      Views and clicks.

      Sector marketing team monthly

    6. 6

      Repeat

      For new films.

      Video team ongoing

    First result
    1 month
    Cost
    Editing time
    Owner
    Sector marketing team

    Smallest test

    Post one clip this week.

    Why it works

    Cut each film into two or three 30-second clips with captions and one sector message, post them on LinkedIn and in the sector newsletter blocks, and link to the full project.

    Short clips multiply the value of existing video at almost no cost.

    Risks and how to handle them

    • Low engagement

      Test hooks in the first two seconds.

    Evidence

    • YouTubeThe @DLRGroupDesign YouTube channel has 684 subscribers, 114 videos and about 158,000 total views.Source
    • Your websiteThe newsletter sign-up in every page footer promises "DLR Group's monthly newsletter". It asks "What is your job role?" (designer, marketing professional, business developer, HR, real estate professional, education-related, creative, emerging professional, other) and "What topics interest you?" with content types only: Ideas, Press, Firm News, Events, Projects, Awards, People. There is no question about sector (K-12, healthcare, hospitality, federal and so on).Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. DLR Group did not commission, review or endorse it, and Programmable is not affiliated with DLR Group. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how DLR Group runs its business.

Something wrong, or do you represent DLR Group? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Sector newsletter question, a real Ideas feed, Conran and Partners on the site, the campus guide form, sector routing on the contact form and buyer-page titles.

  2. Days 31 to 6011 ideas

    Lighter mobile homepage, proof library, IDIQ pages, Southeast briefings, mass timber brief, CRM sources, expert pages, the K-12 guide and Leadfeeder alerts; employee sharing and clips.

  3. Days 61 to 904 ideas

    Commit to sector research studies, measured outcomes, cross-studio referrals and studio pages.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value one integrated team across architecture, engineering and interiors. The most cited problem: tight capital budgets and funding cycles.

  • Research-informed design (Evolution of Campus)
  • Complex procurement (RFQs, IDIQs, bonds)
  • In their words: “integrated design”

Market

Competitive landscape

4 competitors compared: Gensler, HDR, Perkins&Will and Stantec.

  • Gap to exploit: Sector-specific research programmes beyond higher education
  • Gensler: Less engineering integration
  • HDR: Infrastructure-led brand

Hiring signals

DLR Group is hiring a Senior Enterprise Marketing Manager to own firm-wide campaigns, email, web content, awards and KPIs (ideas 1, 2, 6, 12, 16, 17), alongside sector growth roles: a Hospitality Business Development…

  • Senior Enterprise Marketing Manager: Firm-wide campaigns, email, web content and KPIs. Ideas 1, 2, 6, 12.
  • Business Development Leader, Hospitality: Luxury and lifestyle brands; reduce "Random Acts of Marketing". Ideas 3, 11, 12, 15.
  • Higher Education Business Development Leader: Southeast growth using Evolution of Campus. Ideas 4, 10.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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