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  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Forward Networks
Forward Networks logo

growth playbook · Oct 26, 2026

forwardnetworks.com (opens in a new tab)

Forward Networks growth playbook

Diagnosis

Forward has strong proof (Goldman Sachs, IDC's $14.2 million a year in benefits, record 2025) and a fresh launch in Forward Predict, and it is hiring a Web Manager, a product marketer, an automation TME, an events contractor, a VP of Customer Success and regional and federal sellers.

The site lags: the homepage fails Core Web Vitals on phones because the hero buttons move, 42 key pages have default titles and no descriptions, the homepage snippet predates the agentic message, pricing is hidden from search and trial requests wait days.

This playbook fixes those first, then uses Forward Quest as a trial for everyone, adds network-side comparisons, a pipeline starter kit, a developer hub, federal personalisation, named references, an ROI calculator, Japanese pages, CVE response pages and adoption-led expansion, with a data report, co-selling and a mid-market path as big bets.

Growth Score

6/10

Biggest Opportunity

Show engineers the product early and often (Quest, starter kits, CVE queries) and make the website as reliable as the product it sells.

Biggest Risk

IP Fabric, NetBrain and Itential now use the same "digital twin" and "agentic" language, so without sharper pages and named proof Forward's mathematical-accuracy story may blur into theirs.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Stop the homepage jumping on phones: the hero buttons push the page and fail Core Web Vitals

    Record the hero on a throttled phone and find each shift.

    High impact First result in 6 weeks
  2. 2

    Write real titles and descriptions for the 42 pages that use the default

    Write titles for Predict, AI and the free trial page today.

    High impact First result in 2 weeks
  3. 3

    Bring the homepage's search snippet up to the agentic message

    Draft three title options and pick one with sales.

    Medium impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 5Big bets · 10Fill-ins · 5Reconsider · 1
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Forward's homepage promises "Move Fast. Break Nothing.", but for real Chrome visitors on phones the page shifts by 0.26 at the 75th percentile, well past Google's 0.1 limit. Speed and responsiveness pass, so layout shift alone fails Core Web Vitals, and the whole site on phones scores the same. PageSpeed names the moving part: the "Meet Forward Predict / Start free trial" buttons in the hero, the two calls to action Forward most wants clicked. The new Web Manager is hired to own Core Web Vitals; this is the first fix.

    High impactLow effort First result in 6 weeks Web Manager

    First action

    Record the hero on a throttled phone and find each shift.

    How to measure it

    Homepage phone CLS (75th percentile)

    Now
    –
    Target
    Under 0.1
    By
    6 weeks

    Steps

    1. 1

      Find shifts

      PageSpeed and DevTools on a throttled phone.

      Web Manager 1 day

    2. 2

      Reserve space

      Fixed heights for headline and buttons.

      Web Developer 1 day

    3. 3

      Fonts

      font-display with matched fallback sizes.

      Web Developer 1 day

    4. 4

      Media

      Width and height on video, images and logos.

      Web Developer 1 day

    5. 5

      Overlays

      Cookie banner and chat as overlays.

      Web Developer 1 day

    6. 6

      Test

      Lab check on the five top pages.

      Web Manager 1 day

    7. 7

      Confirm

      28-day Chrome data and Search Console.

      Web Manager 6 weeks

    8. 8

      Guard

      Layout-shift check before each release.

      Web Manager ongoing

    First result
    6 weeks
    Cost
    Developer time
    Owner
    Web Manager

    Smallest test

    Fix the hero button row and re-run PageSpeed the same day.

    Why it works

    Reserve the hero's space before fonts, video and scripts load: fixed heights for the headline and button row, font-display with matched fallback metrics for the custom fonts, explicit sizes on the hero video and logo strip, and the cookie banner and chat widget overlaid instead of inserted. Ship it, confirm in PageSpeed, then watch the 28-day Chrome data fall below 0.1. Add a layout-shift check to every release.

    A page that moves under the thumb loses clicks on its main buttons, and a Core Web Vitals pass helps search and ad quality on the pages that matter most. It also matches the brand promise.

    Ready to use

    ChecklistLayout shift fix list

    [ ] Reserve hero height (headline, sub-line, button row)
    [ ] font-display: swap with size-adjusted fallback
    [ ] width/height on hero video, images and logo strip
    [ ] Cookie banner and chat as overlays, not inserted blocks
    [ ] No content injected above the fold after load
    [ ] PageSpeed CLS under 0.1 on phone
    [ ] Chrome UX Report phone CLS under 0.1 after 28 days

    Risks and how to handle them

    • Fix breaks the hero design

      Test on three phone sizes before release.

    • Other templates shift too

      Apply the same fixes to the shared header and hero blocks.

    Evidence

    • PageSpeed testChrome UX Report for the forwardnetworks.com homepage (28 days to October 21, 2026, 75th percentile): on phones, layout shift is 0.26 (good is 0.1 or less; 0.17 across all devices), while the main content appears in 2.1 s and taps respond in 109 ms, so the page fails Core Web Vitals on layout shift alone; the whole site on phones is also at 0.26. Google PageSpeed (October 23) names the shifting element as the hero's "Meet Forward Predict / Start free trial" buttons; the phone lab test scores 37/100 (desktop 96), with 1.1 MB of JavaScript from 22 third parties and Tag Manager blocking for 1.4 s.Source
    • HiringWeb Manager (Santa Clara, posted September 28, 2026, $140,000-$170,000), reporting to the Director of Content and Digital Marketing: "lead the strategy and execution for forwardnetworks.com"; "Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability"; "Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility"; run A/B tests and "personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market)"; build "a scalable, localizable site structure - translation workflow"; evaluate an "enterprise-grade CMS"; WCAG/Section 508 conformance.Source
    • Your websiteHomepage (October 23, 2026): headline "Move Fast. Break Nothing." and "Agentic AI for network and security operations, built on a mathematically accurate digital twin"; buttons "Meet Forward Predict" and "Start free trial"; stats "80% Audit time saved" and "90% App deploy time saved" (IDC), "30+ Supported vendors", "25+ Industry awards". The page title is still "Best-in-Class Network Digital Twin Software" and the meta description mentions only Forward Enterprise and digital twins, not AI or Predict.Source
  • 02

    Forty-two of the 70 main pages in the sitemap have a default title such as "Predict - www.forwardnetworks.com" and no description, including the new Forward Predict and Forward AI pages, customers, compliance, network security, firewall, the free trial and both comparison pages. One is a test page titled "Webinar Test". Search results and AI answers show these as weak, generic snippets.

    High impactLow effort First result in 2 weeks Web Manager

    First action

    Write titles for Predict, AI and the free trial page today.

    How to measure it

    Search click-through on fixed pages

    Now
    –
    Target
    +20%
    By
    1 quarter

    Steps

    1. 1

      List

      The 42 pages by traffic.

      Web Manager 1 hour

    2. 2

      Write

      Titles and descriptions.

      Content Marketing Manager 3 days

    3. 3

      Review

      Product names and claims.

      Senior Product Marketing Manager 1 day

    4. 4

      Publish

      In the SEO plugin.

      Web Manager 1 day

    5. 5

      Template

      Required fields for new pages.

      Web Manager 1 day

    6. 6

      Test page

      Remove or noindex.

      Web Manager 1 hour

    7. 7

      Measure

      Search Console click-through.

      Web Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web Manager

    Smallest test

    Fix the five launch pages first.

    Why it works

    Write a title and description for each, starting with Predict, AI, free trial, customers and the comparison pages; set a template in the SEO plugin so new pages cannot launch without them; remove or noindex the test page.

    Titles and descriptions are the ad copy of organic search. The product launch pages need them most.

    Risks and how to handle them

    • Rankings move

      Change titles in batches and watch.

    Evidence

    • Site checkOf the 70 non-blog pages in the sitemap (checked October 23, 2026), 42 use a default title of the form "<Page> - www.forwardnetworks.com" and have no meta description, including /predict/ ("Predict - www.forwardnetworks.com"), /ai/, /customers/, /compliance/, /network-security/, /security/firewall/, /webinars/, the free-trial page, both comparison pages and a page titled "Webinar Test". The pricing page is linked from the main menu but is not in the sitemap and carries "noindex, nofollow".Source
    • HiringWeb Manager (Santa Clara, posted September 28, 2026, $140,000-$170,000), reporting to the Director of Content and Digital Marketing: "lead the strategy and execution for forwardnetworks.com"; "Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability"; "Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility"; run A/B tests and "personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market)"; build "a scalable, localizable site structure - translation workflow"; evaluate an "enterprise-grade CMS"; WCAG/Section 508 conformance.Source
    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
  • 03

    The homepage headline is about agentic AI and Forward Predict, but its title and description still sell "Best-in-Class Network Digital Twin Software" and Forward Enterprise only. IP Fabric, NetBrain and Itential now use the same "digital twin" and "agentic" words.

    Medium impactLow effort First result in 1 month Senior Product Marketing Mana…

    First action

    Draft three title options and pick one with sales.

    How to measure it

    Homepage click-through

    Now
    –
    Target
    +10%
    By
    2 months

    Steps

    1. 1

      Draft

      Three options.

      Senior Product Marketing Manager 1 hour

    2. 2

      Pick

      With sales leaders.

      Senior Director of Product Marketing 1 day

    3. 3

      Publish

      Title and description.

      Web Manager 1 hour

    4. 4

      Share card

      Image and text.

      Designer 1 day

    5. 5

      Check

      Previews in LinkedIn and Slack.

      Web Manager 1 hour

    6. 6

      Measure

      Search Console.

      Web Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Senior Product Marketing Manager

    Smallest test

    Change the description today.

    Why it works

    Rewrite the homepage title and description around what only Forward claims (mathematically accurate, proof before change, AI grounded in a verified model) and add the same line to social share cards.

    Search results and link previews are often the first touch; they should carry the current, differentiated message.

    Risks and how to handle them

    • Losing "digital twin" searches

      Keep the term in the title.

    Evidence

    • Your websiteHomepage (October 23, 2026): headline "Move Fast. Break Nothing." and "Agentic AI for network and security operations, built on a mathematically accurate digital twin"; buttons "Meet Forward Predict" and "Start free trial"; stats "80% Audit time saved" and "90% App deploy time saved" (IDC), "30+ Supported vendors", "25+ Industry awards". The page title is still "Best-in-Class Network Digital Twin Software" and the meta description mentions only Forward Enterprise and digital twins, not AI or Predict.Source
    • Competitor researchRivals' own homepages: IP Fabric, "The First Application-Aware Network Digital Twin"; NetBrain, "The Agentic NetOps Platform"; Itential, "the agentic operations platform for infrastructure". All three now use the "digital twin" or "agentic" language Forward leads with.Source
    • HiringSenior Product Marketing Manager (Santa Clara, posted October 15, 2026): "Own positioning, messaging, and value propositions", "Lead product launches end to end", create "pitch decks, solution briefs, competitive competitor comparisons, and demo narratives", "Lead competitive and market research", and "help customers understand how to adopt agentic operations with confidence".Source
  • 04

    The pricing page is in the main menu but is set to "noindex, nofollow" and left out of the sitemap, so buyers searching "Forward Networks pricing" get third-party guesses. It explains per-device licensing and modules but gives no example or range.

    High impactLow effort First result in 2 weeks Senior Product Marketing Mana…

    First action

    Confirm with sales leadership whether the noindex is intended.

    How to measure it

    Pricing-to-demo rate

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      Decide

      Public or not.

      Chief Marketing Officer 1 day

    2. 2

      Examples

      Three deployments.

      Senior Product Marketing Manager 1 week

    3. 3

      Sales check

      Ranges and caveats.

      Regional Sales Director 2 days

    4. 4

      Publish

      Index and sitemap.

      Web Manager 1 hour

    5. 5

      Link

      From product pages.

      Web Manager 1 day

    6. 6

      Measure

      Visits and demos.

      Web Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Senior Product Marketing Manager

    Smallest test

    Remove the noindex if the page is meant to be public.

    Why it works

    If public is intended, remove noindex, add it to the sitemap and add three worked examples (e.g. a 2,000-device data centre with Base and Network, a 10,000-device hybrid estate with all modules) with what is included. If not, remove it from the menu.

    Buyers shortlist on cost; a clear example keeps them on Forward's page and qualifies leads.

    Risks and how to handle them

    • Price anchoring

      Show what is included, not discounts.

    Evidence

    • Your websitePricing page: modular (Base, then Network and/or Security); "licensed per modelled device, not per user, not per query, not per event. The more of your network you model, the lower the per-device price"; customers are "typically 1,000 employees and above"; no prices or ranges; calls to action "Talk to us" and "Free trial".Source
    • Site checkOf the 70 non-blog pages in the sitemap (checked October 23, 2026), 42 use a default title of the form "<Page> - www.forwardnetworks.com" and have no meta description, including /predict/ ("Predict - www.forwardnetworks.com"), /ai/, /customers/, /compliance/, /network-security/, /security/firewall/, /webinars/, the free-trial page, both comparison pages and a page titled "Webinar Test". The pricing page is linked from the main menu but is not in the sitemap and carries "noindex, nofollow".Source
  • 05

    The free trial is only for companies with 1,000+ employees, and each request is reviewed by hand. The page promises contact "within a few business days". An engineer at a large enterprise who asks for a trial is a top-intent lead, and the new BDR is hired to qualify inbound leads.

    High impactLow effort First result in 2 weeks Enterprise Business Developme…

    First action

    Measure the current time from trial request to first contact.

    How to measure it

    Trial-to-call rate

    Now
    –
    Target
    70%
    By
    1 quarter

    Steps

    1. 1

      Measure

      Current response time.

      Enterprise Business Development Representative 1 day

    2. 2

      Routing

      Two-hour alerts.

      Marketing Operations 1 day

    3. 3

      Booking

      On the confirmation page.

      Web Manager 1 day

    4. 4

      Quest invite

      In the confirmation email.

      Marketing Operations 1 day

    5. 5

      Script

      Scoping call.

      Enterprise Business Development Representative 1 day

    6. 6

      Update copy

      Promise a same-day reply.

      Web Manager 1 hour

    7. 7

      Track

      Trials to opportunities.

      Marketing Operations weekly

    First result
    2 weeks
    Cost
    BDR time
    Owner
    Enterprise Business Development Representative

    Smallest test

    Call today's trial requests within two hours.

    Why it works

    Route trial requests to a BDR with a two-hour SLA in working hours, add a booking link on the confirmation page for a 20-minute scoping call, and send a Forward Quest invite so they can start learning that day.

    Response speed is the biggest lever on inbound conversion, and a same-day call keeps the trial from going cold.

    Risks and how to handle them

    • Unqualified requests

      Check company size before calling.

    Evidence

    • Your websiteFree trial page: "Available to companies with 1,000+ employees headquartered in the United States, Canada, United Kingdom, Ireland, Germany, Switzerland, Japan, or South Korea. Trials personally reviewed. A Forward expert will be in touch within a few business days to get you started."Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source
    • Your websiteForward Quest: "Try Forward Enterprise in Our Free Browser Game" - timed scenarios using Forward Enterprise, a "global leaderboard", badges and monthly challenges "based on real engineering tasks"; "No Experience Needed"; it uses a Forward Community account.Source
  • 06

    The new events contractor will run tabletop events and tradeshows and own post-event data hygiene and lead list quality. The event pages describe the event but do not let a prospect book a meeting.

    Medium impactLow effort First result in 1 month Senior Marketing Events Contr…

    First action

    Add booking to the next event page.

    How to measure it

    Pre-booked meetings per event

    Now
    –
    Target
    20
    By
    1 quarter

    Steps

    1. 1

      Booking block

      On event pages.

      Web Manager 1 day

    2. 2

      Invites

      Target accounts by region.

      Senior Marketing Events Contractor per event

    3. 3

      Lead rules

      Dedupe, enrich, score.

      Marketing Operations 1 week

    4. 4

      Routing

      To the right Regional Sales Director.

      Marketing Operations 1 day

    5. 5

      Follow-up

      Email within 48 hours.

      Senior Marketing Events Contractor per event

    6. 6

      Report

      Pipeline by event.

      Senior Marketing Events Contractor per event

    First result
    1 month
    Cost
    Existing tools
    Owner
    Senior Marketing Events Contractor

    Smallest test

    Run the 48-hour rule for the next event.

    Why it works

    Add a meeting booking block to each event page, invite target accounts two weeks before, and set a 48-hour rule after each event: dedupe, enrich, score and route every badge scan to the right Regional Sales Director with notes.

    Pre-booked meetings and fast, clean follow-up turn event spend into pipeline.

    Risks and how to handle them

    • Badge scans with no interest

      Score by conversation notes.

    Evidence

    • HiringSenior Marketing Events Contractor (remote US, posted September 28, 2026): "Independently plan and execute turnkey tabletop events", support "larger tradeshows", own "post-event data hygiene", oversee "lead list quality" and update "event-related content for company website"; federal and public sector experience "a bonus".Source
    • Your channelsYouTube @forwardnetworks: 2,310 subscribers, 143 videos, about 785,000 views. Event pages include Tech Field Day, Security Field Day, Test Drive Live, RSAC 2026 and Cisco Live US 2026.Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source

This quarter 10

The core plays for the next three months.

  • 07

    The free trial is limited to companies with 1,000+ employees in eight countries, so most engineers who find Forward cannot try it. Forward Quest already lets anyone use Forward Enterprise in a free browser game with real scenarios and a leaderboard.

    High impactMedium effort First result in 1 quarter Demand Generation Manager

    First action

    Add a Quest link to the trial form's "not eligible" path.

    How to measure it

    Target-account players

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Ineligible path

      Send to Quest.

      Web Manager 1 day

    2. 2

      Scoring

      Players by company.

      Marketing Operations 2 weeks

    3. 3

      Alerts

      Three or more players at a target.

      Marketing Operations 1 week

    4. 4

      Promotion

      Reddit, Discord and newsletters for network engineers.

      Demand Generation Manager 1 quarter

    5. 5

      Monthly challenge

      Tied to the product launch of the month.

      Senior Technical Marketing Engineer - Network Automation monthly

    6. 6

      Prizes

      Badges and event passes.

      Senior Marketing Events Contractor quarterly

    7. 7

      Measure

      Players to opportunities.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Prizes and promotion
    Owner
    Demand Generation Manager

    Smallest test

    Email last month's ineligible trial requests a Quest invite.

    Why it works

    Offer Quest as the default "try it" path when someone does not qualify, promote monthly challenges to network engineering communities, and score Quest players by company so BDRs see when several engineers from one target account are playing.

    Engineers who have used the product champion it internally; Quest turns unqualified traffic into future pipeline.

    Risks and how to handle them

    • Players are students

      Score only work emails.

    Evidence

    • Your websiteForward Quest: "Try Forward Enterprise in Our Free Browser Game" - timed scenarios using Forward Enterprise, a "global leaderboard", badges and monthly challenges "based on real engineering tasks"; "No Experience Needed"; it uses a Forward Community account.Source
    • Your websiteFree trial page: "Available to companies with 1,000+ employees headquartered in the United States, Canada, United Kingdom, Ireland, Germany, Switzerland, Japan, or South Korea. Trials personally reviewed. A Forward expert will be in touch within a few business days to get you started."Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source
  • 08

    Forward has comparison pages for security-policy tools (RedSeal, Skybox and Tufin), but none for the rivals network teams evaluate. IP Fabric calls itself "The First Application-Aware Network Digital Twin" and NetBrain "The Agentic NetOps Platform". The new PMM is hired to build competitor comparisons.

    High impactMedium effort First result in 1 quarter Senior Product Marketing Mana…

    First action

    Pick the two rivals that appear most in lost deals.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    15 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      From win and loss data.

      Senior Product Marketing Manager 1 week

    2. 2

      Verify facts

      Rivals' current public claims.

      Senior Product Marketing Manager 1 week

    3. 3

      Write

      Fair tables and proof.

      Senior Product Marketing Manager 2 weeks

    4. 4

      Legal

      Claims review.

      Legal 1 week

    5. 5

      Menu

      One comparisons hub.

      Web Manager 1 day

    6. 6

      Refresh

      Every quarter.

      Senior Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Product Marketing Manager

    Smallest test

    Publish one network-side comparison.

    Why it works

    Turn the competitor comparisons into fair public pages: what each models, accuracy approach, vendor coverage, change verification, AI grounding, scale and deployment. Add a "build it yourself with scripts and a source of truth" comparison too. Put all comparisons under one menu item.

    Comparison searches are late-stage; a fair page keeps the buyer on Forward's site and shapes how AI answers describe the difference.

    Risks and how to handle them

    • Outdated claims

      Date each page and cite sources.

    Evidence

    • Your websiteComparison pages exist for security-policy tools (/redseal-comparison/ and /skybox-tufin-comparison/), but none for network digital twin or NetOps alternatives; neither comparison page is in the main menu.Source
    • Competitor researchRivals' own homepages: IP Fabric, "The First Application-Aware Network Digital Twin"; NetBrain, "The Agentic NetOps Platform"; Itential, "the agentic operations platform for infrastructure". All three now use the "digital twin" or "agentic" language Forward leads with.Source
    • HiringSenior Product Marketing Manager (Santa Clara, posted October 15, 2026): "Own positioning, messaging, and value propositions", "Lead product launches end to end", create "pitch decks, solution briefs, competitive competitor comparisons, and demo narratives", "Lead competitive and market research", and "help customers understand how to adopt agentic operations with confidence".Source
  • 09

    Forward Predict brings "staging environments and unit testing" to networks, and the automation TME is hired to show verification-as-code and CI/CD change checks. Forward already publishes an SDK, an MCP server and an experimental CLI on GitHub.

    High impactMedium effort First result in 1 quarter Senior Technical Marketing En…

    First action

    Write the first pipeline example with three checks.

    How to measure it

    Repo clones

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Design

      Three checks and pipeline.

      Senior Technical Marketing Engineer - Network Automation 2 weeks

    2. 2

      Build

      GitHub and GitLab examples.

      Senior Technical Marketing Engineer - Network Automation 1 month

    3. 3

      Video

      Five-minute walk-through.

      Senior Technical Marketing Engineer - Network Automation 1 week

    4. 4

      Guide

      On the docs and Predict page.

      Web Manager 1 week

    5. 5

      Promote

      Automation communities and Field Day.

      Demand Generation Manager 1 month

    6. 6

      Measure

      Clones and demos.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    TME time
    Owner
    Senior Technical Marketing Engineer Network Automation

    Smallest test

    Post one working pipeline example.

    Why it works

    Publish a starter repo and guide: a pipeline that runs Forward checks on every proposed change (GitHub Actions and GitLab examples), sample intent checks, and a short video. Link it from the Predict page and the docs.

    NetDevOps engineers adopt tools they can run in their own pipeline; a working kit shortens the evaluation.

    Risks and how to handle them

    • Needs a licence to run

      Pair it with a lab or Quest scenario.

    Evidence

    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
    • HiringSenior Technical Marketing Engineer - Network Automation (remote US, posted September 15, 2026): turn "network queries, verification-as-code, API-driven workflows, and CI/CD-style change validation" into workflows and content for "network automation practitioners"; "Build and maintain lab environments to support demos"; create "whitepapers, solution briefs, blogs, presentations, and videos"; thought leadership on "modern NetDevOps".Source
    • Your channelsGitHub forwardnetworks: 94 public repositories with 79 updated in the last 90 days, including forward-mcp (Go, updated October 22, 2026), a typed Go SDK, a NetBox plugin, a ServiceNow integration and an experimental fwdctl CLI installable with Homebrew; 21 followers and 25 stars in total.Source
  • 10

    Forward has 94 public repositories (SDK, MCP server, NetBox and ServiceNow integrations, a CLI) with 79 updated in 90 days, but only 21 followers and 25 stars. Automation engineers do not find them from the website.

    Medium impactLow effort First result in 1 quarter Director of Content and Digit…

    First action

    List the ten most useful repos.

    How to measure it

    GitHub stars

    Now
    –
    Target
    300
    By
    2 quarters

    Steps

    1. 1

      Pick repos

      Top ten.

      Senior Technical Marketing Engineer - Network Automation 1 week

    2. 2

      Page

      Developer hub.

      Web Manager 2 weeks

    3. 3

      READMEs

      Consistent and linked.

      Senior Technical Marketing Engineer - Network Automation 2 weeks

    4. 4

      Changelog

      Monthly.

      Senior Technical Marketing Engineer - Network Automation monthly

    5. 5

      Promote

      Newsletters and communities.

      Demand Generation Manager 1 month

    6. 6

      Measure

      Visits and stars.

      Web Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director of Content and Digital Marketing

    Smallest test

    Add a Developers link to the menu.

    Why it works

    Build a /developers page: SDKs, integrations, MCP setup, examples and a changelog, linked from the main menu. Add README links back to the site and a "star us" call in the docs.

    Visible open-source work builds trust with engineers and brings search traffic for integration terms.

    Risks and how to handle them

    • Experimental repos confuse users

      Label support status clearly.

    Evidence

    • Your channelsGitHub forwardnetworks: 94 public repositories with 79 updated in the last 90 days, including forward-mcp (Go, updated October 22, 2026), a typed Go SDK, a NetBox plugin, a ServiceNow integration and an experimental fwdctl CLI installable with Homebrew; 21 followers and 25 stars in total.Source
    • HiringSenior Technical Marketing Engineer - Network Automation (remote US, posted September 15, 2026): turn "network queries, verification-as-code, API-driven workflows, and CI/CD-style change validation" into workflows and content for "network automation practitioners"; "Build and maintain lab environments to support demos"; create "whitepapers, solution briefs, blogs, presentations, and videos"; thought leadership on "modern NetDevOps".Source
  • 11

    Forward is hiring sales for the Air Force and federal civilian agencies and cleared customer success staff, and the Web Manager role calls for personalised experiences for federal buyers and Section 508 conformance. The federal page covers ATO and STIG evidence, but federal visitors land on the commercial homepage.

    High impactMedium effort First result in 2 quarters Web Manager

    First action

    List the federal proof and contract details that can be public.

    How to measure it

    Federal demos

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Proof list

      Public agency proof and vehicles.

      Regional Sales Director, Federal 2 weeks

    2. 2

      Personalise

      Federal hero and route.

      Web Manager 1 month

    3. 3

      Accessibility

      Section 508 statement.

      Web Manager 1 month

    4. 4

      Events

      Federal calendar.

      Senior Marketing Events Contractor 2 weeks

    5. 5

      Content

      ATO and STIG guides.

      Senior Product Marketing Manager 1 month

    6. 6

      Measure

      Federal pipeline.

      Marketing Operations monthly

    First result
    2 quarters
    Cost
    Personalisation tool time
    Owner
    Web Manager

    Smallest test

    Show a federal banner to .gov and .mil visitors.

    Why it works

    Detect federal visitors (government domains and the ABM stack), show a federal hero, proof from agencies, contract vehicles and a federal demo route; publish a Section 508 conformance statement; build a federal events calendar.

    Federal buyers look for compliance and contract fit first; showing it immediately shortens their path.

    Risks and how to handle them

    • Wrong audience shown

      Fallback to the commercial page.

    Evidence

    • HiringWeb Manager (Santa Clara, posted September 28, 2026, $140,000-$170,000), reporting to the Director of Content and Digital Marketing: "lead the strategy and execution for forwardnetworks.com"; "Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability"; "Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility"; run A/B tests and "personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market)"; build "a scalable, localizable site structure - translation workflow"; evaluate an "enterprise-grade CMS"; WCAG/Section 508 conformance.Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source
    • Your websiteFederal page: a digital twin for "on-prem, hybrid, cloud, and tactical" networks that "turns Authority to Operate (ATO) into a continuous state", with "STIG checks, ATO evidence, and intent verification, generated automatically". Forward is registered in SAM.gov (active to April 2027).Source
    • HiringSenior Marketing Events Contractor (remote US, posted September 28, 2026): "Independently plan and execute turnkey tabletop events", support "larger tradeshows", own "post-event data hygiene", oversee "lead list quality" and update "event-related content for company website"; federal and public sector experience "a bonus".Source
  • 12

    The customers page has strong quotes from a Fortune 50 bank, an energy company and government agencies, but almost all are anonymous, and only three case studies (Goldman Sachs and two unnamed). The new VP of Customer Success is asked to work with marketing on references and case studies.

    High impactMedium effort First result in 2 quarters VP of Customer Success & Adop…

    First action

    List customers who have given praise anonymously and could go public.

    How to measure it

    New named stories

    Now
    –
    Target
    6
    By
    2 quarters

    Steps

    1. 1

      List

      Candidates by account.

      VP of Customer Success & Adoption 2 weeks

    2. 2

      Menu

      Five reference types.

      Senior Product Marketing Manager 1 week

    3. 3

      Ask

      In success plans.

      VP of Customer Success & Adoption ongoing

    4. 4

      Write

      Stories and talks.

      Senior Product Marketing Manager ongoing

    5. 5

      Publish

      Customers page and sales kit.

      Web Manager ongoing

    6. 6

      Thank

      Advisory board seats.

      VP of Customer Success & Adoption quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    VP of Customer Success & Adoption

    Smallest test

    Ask IG Group for a joint talk.

    Why it works

    Add references to success plans: at each renewal or milestone, ask for one of a named quote, a logo, a reference call, a talk or a case study. Start with Predict beta customers like IG Group and with Field Day or Cisco Live talks.

    Named peers convince buyers far more than anonymous quotes, and a steady process stops relying on the same few.

    Risks and how to handle them

    • Security rules block naming

      Offer talks without logos.

    Evidence

    • Your websiteCustomers page: anonymous quotes from a "Fortune 50 Financial Institution", "Multiple U.S. Government Agencies", a "Fortune 50 Energy Company" ("we were able to pinpoint the exact devices that were affected by a hardware vendor field notice. It took us about three minutes") and others; an IG Group Forward Predict story (customer onboarding "7x" faster); three case studies (Goldman Sachs modelling a 15,000+ device network, a global entertainment company, a global payment processing company); a link to Gartner Peer Insights reviews.Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source
    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
  • 13

    Every job post cites IDC: an average of $14.2 million in yearly benefits, and the homepage shows 80% audit time saved and 90% faster app deployment. Forward also counts over 2 million path searches saving about 950 years of manual work.

    High impactMedium effort First result in 1 quarter Senior Product Marketing Mana…

    First action

    Agree the formulas with the IDC study.

    How to measure it

    Calculator-to-meeting rate

    Now
    –
    Target
    20%
    By
    2 quarters

    Steps

    1. 1

      Formulas

      From IDC ratios.

      Senior Product Marketing Manager 2 weeks

    2. 2

      Review

      Finance and sales.

      Regional Sales Director 1 week

    3. 3

      Build

      Web calculator.

      Web Manager 3 weeks

    4. 4

      PDF

      Business case output.

      Designer 1 week

    5. 5

      Promote

      Ads and sales emails.

      Demand Generation Manager 1 month

    6. 6

      Measure

      Completions to meetings.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Build time
    Owner
    Senior Product Marketing Manager

    Smallest test

    Build it in a spreadsheet for sales first.

    Why it works

    Build a short calculator: devices, engineers, outages a year, audit hours; the output estimates time and cost saved using IDC ratios, with a PDF for the buyer's business case and a call to action.

    Enterprise buyers need a business case; a calculator gives them one and gives Forward a qualified lead.

    Risks and how to handle them

    • Inflated numbers

      Show ranges and the IDC source.

    Evidence

    • HiringEvery job post: founded in 2013 by four Stanford Ph.D.s, "building the industry's first network digital twin"; "Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward ... realizing an average of $14.2 million in annual benefits, according to IDC."Source
    • Your websiteHomepage (October 23, 2026): headline "Move Fast. Break Nothing." and "Agentic AI for network and security operations, built on a mathematically accurate digital twin"; buttons "Meet Forward Predict" and "Start free trial"; stats "80% Audit time saved" and "90% App deploy time saved" (IDC), "30+ Supported vendors", "25+ Industry awards". The page title is still "Best-in-Class Network Digital Twin Software" and the meta description mentions only Forward Enterprise and digital twins, not AI or Predict.Source
    • Your websitePress release, January 27, 2026 (record 2025): "a new office in Japan, continued growth across Europe, and nearly doubling engineering presence in India"; customer environments "exceeding 50,000 mathematically modeled devices in a single Forward Enterprise instance"; "over 2 million path searches, saving an estimated 950 years of manual effort".Source
  • 14

    Forward opened an office in Japan and offers trials to companies in Japan and South Korea, and the Web Manager is asked to build a localisable site with a translation workflow. The site has no Japanese pages.

    Medium impactHigh effort First result in 2 quarters Web Manager

    First action

    Pick the ten pages with the Japan team.

    How to measure it

    Japan demos

    Now
    –
    Target
    10 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick pages

      With the Japan team.

      Web Manager 1 week

    2. 2

      Workflow

      Translation and review.

      Web Manager 1 month

    3. 3

      Translate

      Ten pages.

      Japan Marketing Lead 1 month

    4. 4

      hreflang

      Tags and sitemap.

      Web Manager 1 day

    5. 5

      Case study

      One Japanese customer.

      Senior Product Marketing Manager 1 quarter

    6. 6

      Measure

      Traffic and demos.

      Web Manager monthly

    First result
    2 quarters
    Cost
    Translation costs
    Owner
    Web Manager

    Smallest test

    Translate the homepage and trial page first.

    Why it works

    Start with ten Japanese pages (homepage, Forward Enterprise, Predict, AI, federal-equivalent public sector, trial, contact), a Japanese case study, hreflang tags and local events. Measure before adding Korean.

    Japanese enterprises expect local-language material; it supports the local team's outreach.

    Risks and how to handle them

    • Stale translations

      Translate only pages with a set owner.

    Evidence

    • Your websitePress release, January 27, 2026 (record 2025): "a new office in Japan, continued growth across Europe, and nearly doubling engineering presence in India"; customer environments "exceeding 50,000 mathematically modeled devices in a single Forward Enterprise instance"; "over 2 million path searches, saving an estimated 950 years of manual effort".Source
    • Your websiteFree trial page: "Available to companies with 1,000+ employees headquartered in the United States, Canada, United Kingdom, Ireland, Germany, Switzerland, Japan, or South Korea. Trials personally reviewed. A Forward expert will be in touch within a few business days to get you started."Source
    • HiringWeb Manager (Santa Clara, posted September 28, 2026, $140,000-$170,000), reporting to the Director of Content and Digital Marketing: "lead the strategy and execution for forwardnetworks.com"; "Own core technical and engagement metrics, site availability, Core Web Vitals, traffic, and usability"; "Own technical SEO, site architecture, and organic search performance as a primary driver of pipeline; monitor emerging AI-search/answer-engine visibility"; run A/B tests and "personalized experiences for distinct buyer segments (e.g., federal, enterprise, mid-market)"; build "a scalable, localizable site structure - translation workflow"; evaluate an "enterprise-grade CMS"; WCAG/Section 508 conformance.Source
  • 15

    Forward writes quickly about vulnerabilities (CVE-2026-20079) and an energy customer says it found devices hit by a vendor field notice in about three minutes. Each new advisory is a moment when network teams search for help.

    High impactLow effort First result in 1 quarter Senior Technical Marketing En…

    First action

    Write the query template for the last CVE.

    How to measure it

    CVE page trial requests

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Template

      Page and query.

      Senior Technical Marketing Engineer - Network Automation 1 week

    2. 2

      Watch list

      Vendor advisories.

      Senior Technical Marketing Engineer - Network Automation ongoing

    3. 3

      Publish

      Within 48 hours.

      Senior Technical Marketing Engineer - Network Automation per CVE

    4. 4

      Promote

      Communities and LinkedIn.

      Demand Generation Manager per CVE

    5. 5

      Customer note

      Email the query to customers.

      VP of Customer Success & Adoption per CVE

    6. 6

      Measure

      Visits and trials.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    TME time
    Owner
    Senior Technical Marketing Engineer Network Automation

    Smallest test

    Turn the last CVE post into the template.

    Why it works

    For each major network CVE, publish within 48 hours a page with the affected versions, a ready-made query to find exposed devices in Forward, and a trial or Quest link. Promote it in network communities.

    Timely, useful answers earn traffic and show the product's value at the moment of need.

    Risks and how to handle them

    • Rushed errors

      Have a second engineer check each query.

    Evidence

    • Your websiteRecent blog posts react to news: "What CVE 2026 20079 Means for Every Network Team" (September 24, 2026), "Post Quantum Cryptography: You Cannot Migrate What You Cannot See" and "Executive Order 14409 Starts a 30 Day Clock on Federal Cyber Defense"; there is a gated CVE vulnerability management page.Source
    • Your websiteCustomers page: anonymous quotes from a "Fortune 50 Financial Institution", "Multiple U.S. Government Agencies", a "Fortune 50 Energy Company" ("we were able to pinpoint the exact devices that were affected by a hardware vendor field notice. It took us about three minutes") and others; an IG Group Forward Predict story (customer onboarding "7x" faster); three case studies (Goldman Sachs modelling a 15,000+ device network, a global entertainment company, a global payment processing company); a link to Gartner Peer Insights reviews.Source
    • HiringSenior Technical Marketing Engineer - Network Automation (remote US, posted September 15, 2026): turn "network queries, verification-as-code, API-driven workflows, and CI/CD-style change validation" into workflows and content for "network automation practitioners"; "Build and maintain lab environments to support demos"; create "whitepapers, solution briefs, blogs, presentations, and videos"; thought leadership on "modern NetDevOps".Source
  • 16

    Pricing is modular (Base, then Network and Security) and per device, and the VP of Customer Success will own adoption and expansion. Customers who use more modules and model more devices pay more and stay longer.

    High impactMedium effort First result in 2 quarters VP of Customer Success & Adop…

    First action

    Pick five milestones from the best-expanded accounts.

    How to measure it

    Net revenue retention

    Now
    –
    Target
    +10 points
    By
    4 quarters

    Steps

    1. 1

      Find milestones

      From expanded accounts.

      VP of Customer Success & Adoption 1 month

    2. 2

      Instrument

      Usage data.

      Product Analytics 1 month

    3. 3

      Health score

      In the CS tool.

      VP of Customer Success & Adoption 1 month

    4. 4

      Plays

      Expansion per milestone.

      VP of Customer Success & Adoption 1 month

    5. 5

      Run

      All accounts.

      Customer Success Engineer ongoing

    6. 6

      Review

      NRR by milestone.

      VP of Customer Success & Adoption quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    VP of Customer Success & Adoption

    Smallest test

    Review ten accounts against the milestones.

    Why it works

    Define adoption milestones (devices modelled, active users, saved queries, intent checks, change verifications), show them in success plans, and trigger an expansion conversation when an account hits them.

    Expansion inside existing accounts is the cheapest growth, and usage proves the case.

    Risks and how to handle them

    • Usage data gaps

      Start with the milestones already tracked.

    Evidence

    • Your websitePricing page: modular (Base, then Network and/or Security); "licensed per modelled device, not per user, not per query, not per event. The more of your network you model, the lower the per-device price"; customers are "typically 1,000 employees and above"; no prices or ranges; calls to action "Talk to us" and "Free trial".Source
    • HiringGo-to-market hiring: a VP of Customer Success & Adoption to own "net revenue retention, gross retention, product adoption, and expansion pipeline" and work "with Marketing on advocacy, references, and case studies"; Regional Sales Directors for East Enterprise (Ohio Valley), Northern California, the UK, the Air Force and Federal Civilian (HHS, DHS); an Enterprise Business Development Representative (MN, IL, MI) to "Respond to and qualify inbound leads from marketing campaigns, webinars, website inquiries"; federal customer success roles requiring TS/SCI clearance.Source
    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Forward counts over 2 million path searches and environments over 50,000 modelled devices, and Predict now checks proposed changes before production. Aggregated, anonymised patterns (how often changes would have broken something, common misconfigurations) are data nobody else has.

    High impactHigh effort First result in 3 quarters Chief Marketing Officer

    First action

    Agree what data can be aggregated with customers' consent.

    How to measure it

    Downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Questions

      Ten buyer questions.

      Senior Product Marketing Manager 2 weeks

    2. 2

      Consent

      Data terms check.

      Legal 1 month

    3. 3

      Analyse

      Aggregated data.

      Product Analytics 2 months

    4. 4

      Write

      Report and charts.

      Senior Product Marketing Manager 1 month

    5. 5

      Launch

      Event and press.

      Chief Marketing Officer 1 month

    6. 6

      Sales use

      Industry slides.

      Senior Director of Product Marketing ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Chief Marketing Officer

    Smallest test

    Publish one chart on change failure rates.

    Why it works

    Publish a yearly report with anonymised findings, launch it at a major event and in press, and give sales one slide per industry.

    Original data earns analyst and press attention and makes Forward the authority on safe network change.

    Risks and how to handle them

    • Customer data sensitivity

      Aggregate only, never by customer.

    Evidence

    • Your websitePress release, January 27, 2026 (record 2025): "a new office in Japan, continued growth across Europe, and nearly doubling engineering presence in India"; customer environments "exceeding 50,000 mathematically modeled devices in a single Forward Enterprise instance"; "over 2 million path searches, saving an estimated 950 years of manual effort".Source
    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
    • Your channelsYouTube @forwardnetworks: 2,310 subscribers, 143 videos, about 785,000 views. Event pages include Tech Field Day, Security Field Day, Test Drive Live, RSAC 2026 and Cisco Live US 2026.Source
  • 18

    Forward publishes integrations for ServiceNow, NetBox and Arista CloudVision, and its MCP server connects outside agents. Buyers of those platforms are already Forward's audience.

    High impactHigh effort First result in 4 quarters VP Alliances

    First action

    Choose the two partners with the most shared customers.

    How to measure it

    Partner-sourced opportunities

    Now
    –
    Target
    12
    By
    4 quarters

    Steps

    1. 1

      Pick partners

      Shared customers.

      VP Alliances 1 month

    2. 2

      Joint demo

      Change request to verification.

      Senior Technical Marketing Engineer - Network Automation 1 quarter

    3. 3

      Pages

      Joint solution pages.

      Senior Product Marketing Manager 1 month

    4. 4

      Marketplace

      Listings.

      VP Alliances 1 quarter

    5. 5

      Events

      Joint sessions.

      Senior Marketing Events Contractor quarterly

    6. 6

      Measure

      Pipeline by partner.

      Marketing Operations quarterly

    First result
    4 quarters
    Cost
    Partner programme costs
    Owner
    VP Alliances

    Smallest test

    Run one joint webinar.

    Why it works

    Pick two partners, build joint solution pages and demos (e.g. change requests in ServiceNow verified by Forward Predict), list on their marketplaces, and run joint webinars and Field Day sessions.

    Partners bring trusted access to accounts and shorten the path to a pilot.

    Risks and how to handle them

    • Partner priorities shift

      Tie plans to joint customers.

    Evidence

    • Your channelsGitHub forwardnetworks: 94 public repositories with 79 updated in the last 90 days, including forward-mcp (Go, updated October 22, 2026), a typed Go SDK, a NetBox plugin, a ServiceNow integration and an experimental fwdctl CLI installable with Homebrew; 21 followers and 25 stars in total.Source
    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
    • Your channelsYouTube @forwardnetworks: 2,310 subscribers, 143 videos, about 785,000 views. Event pages include Tech Field Day, Security Field Day, Test Drive Live, RSAC 2026 and Cisco Live US 2026.Source
  • 19

    Forward's trial and positioning target companies with 1,000+ employees, while network complexity also hurts smaller firms with hybrid estates. Forward Quest already shows the product to anyone.

    High impactHigh effort First result in 4 quarters Chief Marketing Officer

    First action

    Interview 15 mid-size companies from Quest players.

    How to measure it

    Mid-market accounts

    Now
    –
    Target
    30
    By
    4 quarters

    Steps

    1. 1

      Interview

      15 companies.

      Senior Product Marketing Manager 1 month

    2. 2

      Offer

      Bundle and price.

      Chief Marketing Officer 1 month

    3. 3

      Partner

      One managed service provider.

      VP Alliances 1 quarter

    4. 4

      Pilot

      50 accounts.

      Regional Sales Director 2 quarters

    5. 5

      Support model

      Partner-led.

      VP of Customer Success & Adoption 1 quarter

    6. 6

      Decide

      Scale or stop.

      Chief Marketing Officer 1 month

    First result
    4 quarters
    Cost
    Pilot costs
    Owner
    Chief Marketing Officer

    Smallest test

    Offer a bundle to ten Quest players' companies.

    Why it works

    Test a mid-market offer: a smaller device bundle, delivered with a managed service provider or as a lighter cloud edition, sold to 50 pilot accounts. Measure win rate, support load and expansion.

    A wider market lifts growth once the enterprise motion is proven, and partners carry the support load.

    Risks and how to handle them

    • Distracts enterprise sales

      Run with a separate small team.

    Evidence

    • Your websiteFree trial page: "Available to companies with 1,000+ employees headquartered in the United States, Canada, United Kingdom, Ireland, Germany, Switzerland, Japan, or South Korea. Trials personally reviewed. A Forward expert will be in touch within a few business days to get you started."Source
    • Your websitePricing page: modular (Base, then Network and/or Security); "licensed per modelled device, not per user, not per query, not per event. The more of your network you model, the lower the per-device price"; customers are "typically 1,000 employees and above"; no prices or ranges; calls to action "Talk to us" and "Free trial".Source
    • Your websiteForward Quest: "Try Forward Enterprise in Our Free Browser Game" - timed scenarios using Forward Enterprise, a "global leaderboard", badges and monthly challenges "based on real engineering tasks"; "No Experience Needed"; it uses a Forward Community account.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Forward Quest has timed challenges and a global leaderboard, and Forward attends Cisco Live, RSAC and Field Day events. Engineers love competing in public.

    Medium impactLow effort First result in 1 quarter Senior Marketing Events Contr…

    First action

    Plan a Quest round for the next tradeshow.

    How to measure it

    Booth Quest players

    Now
    –
    Target
    150 per show
    By
    2 quarters

    Steps

    1. 1

      Challenge

      Ten-minute booth version.

      Senior Technical Marketing Engineer - Network Automation 2 weeks

    2. 2

      Booth set-up

      Screens and leaderboard.

      Senior Marketing Events Contractor per event

    3. 3

      Prize

      Daily and yearly.

      Senior Marketing Events Contractor 1 week

    4. 4

      Lead capture

      With consent.

      Marketing Operations 1 week

    5. 5

      Promote

      Before each show.

      Demand Generation Manager per event

    6. 6

      Follow-up

      Within 48 hours.

      Enterprise Business Development Representative per event

    First result
    1 quarter
    Cost
    Prizes and screens
    Owner
    Senior Marketing Events Contractor

    Smallest test

    Run one round at the next show.

    Why it works

    Run a live Quest round at the booth each day with a visible leaderboard and a prize, then a yearly online championship. Collect scores as leads with consent.

    It draws engineers to the booth, teaches the product in minutes and gives the events team qualified scans.

    Risks and how to handle them

    • Players are not buyers

      Score by company and role.

    Evidence

    • Your websiteForward Quest: "Try Forward Enterprise in Our Free Browser Game" - timed scenarios using Forward Enterprise, a "global leaderboard", badges and monthly challenges "based on real engineering tasks"; "No Experience Needed"; it uses a Forward Community account.Source
    • Your channelsYouTube @forwardnetworks: 2,310 subscribers, 143 videos, about 785,000 views. Event pages include Tech Field Day, Security Field Day, Test Drive Live, RSAC 2026 and Cisco Live US 2026.Source
    • HiringSenior Marketing Events Contractor (remote US, posted September 28, 2026): "Independently plan and execute turnkey tabletop events", support "larger tradeshows", own "post-event data hygiene", oversee "lead list quality" and update "event-related content for company website"; federal and public sector experience "a bonus".Source
  • 21

    Forward Predict is aimed at engineers who own change windows and CAB approvals, and IG Group cut firewall change delivery time by about 95%. Change boards want the same evidence each time.

    Medium impactLow effort First result in 1 quarter Senior Product Marketing Mana…

    First action

    Draft the template with one customer's change manager.

    How to measure it

    Downloads

    Now
    –
    Target
    400
    By
    2 quarters

    Steps

    1. 1

      Draft

      With a customer.

      Senior Product Marketing Manager 2 weeks

    2. 2

      Sample report

      From Predict.

      Senior Technical Marketing Engineer - Network Automation 1 week

    3. 3

      Guide

      For change managers.

      Senior Product Marketing Manager 1 week

    4. 4

      Page

      Light gate.

      Web Manager 1 week

    5. 5

      Promote

      IT service management communities.

      Demand Generation Manager 1 month

    6. 6

      Measure

      Downloads and demos.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Product Marketing Manager

    Smallest test

    Share the template with five customers.

    Why it works

    Publish a free kit: a change-approval template that includes "verified in the digital twin" evidence, a sample report, and a short guide for change managers. Gate the full kit lightly.

    It reaches the second buyer (change and risk managers) and makes Predict part of the approval process.

    Risks and how to handle them

    • Too generic

      Use a real sample report.

    Evidence

    • Your websiteBlog, September 29, 2026: Forward Predict is generally available; it "proves the full impact of AI- and human-proposed network changes before they touch your production network" and brings "network equivalents of staging environments and unit testing"; IG Group "cut firewall change delivery time by roughly 95 percent".Source
    • HiringSenior Product Marketing Manager (Santa Clara, posted October 15, 2026): "Own positioning, messaging, and value propositions", "Lead product launches end to end", create "pitch decks, solution briefs, competitive competitor comparisons, and demo narratives", "Lead competitive and market research", and "help customers understand how to adopt agentic operations with confidence".Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Forward Networks did not commission, review or endorse it, and Programmable is not affiliated with Forward Networks. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Forward Networks runs its business.

Something wrong, or do you represent Forward Networks? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Homepage layout shift, page titles, homepage snippet, pricing decision, same-day trial follow-up and event booking.

  2. Days 31 to 6012 ideas

    Quest as a trial, comparisons, pipeline starter kit, developer hub, federal site, named references, ROI calculator, Japanese pages, CVE pages and adoption milestones; the booth championship and change-board kit.

  3. Days 61 to 903 ideas

    Commit to the big bets: the network change report, co-selling with integration partners and a mid-market path.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value finding answers in minutes that used to take weeks. The most cited problem: networks too complex for any one person to understand.

  • Lower mean time to resolution
  • Risky change windows
  • In their words: “source of truth”

Market

Competitive landscape

4 competitors compared: IP Fabric, NetBrain, Itential and RedSeal, Skybox and Tufin.

  • Gap to exploit: Verified change testing for AI-proposed changes
  • IP Fabric: Less emphasis on mathematical verification
  • NetBrain: Different modelling approach

Hiring signals

Forward is rebuilding its go-to-market around the agentic launch.

  • Web Manager: Core Web Vitals, SEO, personalisation and localisation. Ideas 1, 2, 11, 14.
  • Senior Product Marketing Manager: Positioning, launches and competitor comparisons. Ideas 3, 8, 13.
  • Senior Technical Marketing Engineer - Network Automation: Verification-as-code and labs. Ideas 9, 10, 15.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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