Health-E Commerce is hiring a VP of Marketing and a first growth marketer for Patiently, with paid Meta and Google as the starting channels. Paid is the hardest place to grow GLP-1 and menopause care: Google only allows certified telemedicine advertisers, and Ro and HealthEquity already sell weight-loss care online. The company's real advantage is distribution it already owns: 250+ third-party administrators that reach account holders. Yet the partner-facing site still says the portfolio "consists of four brands", the brands page has no Patiently and carries "© 2023", and the BDR's outreach has no telehealth story to lead with.
First action
Add Patiently to the brands page and draft the one-page partner pitch.
How to measure it
Partner-sourced Patiently consultations
- Now
- –
- Target
- 30% of all consultations
- By
- 2 quarters
Steps
Update the partner site
Patiently on the homepage, brands page and Become a Partner; remove the 2023 footer.
VP of Marketing - Telehealth 2 days
Write the partner pitch
Conditions, prices, FSA/HSA payment and partner benefits on one page.
VP of Marketing - Telehealth 3 days
Clear it with Compliance
Approved claims, disclaimers and partner copy.
Compliance 1 week
Build co-branded pages
One landing page template with a tracking code per partner.
Salesforce Commerce Cloud (SFCC) Full Stack Developer 1 week
Equip sales
A Patiently demo and partner FAQ for calls and RFPs.
Technical Sales Engineer 1 week
Lead outreach with it
Patiently in every new TPA sequence.
Business Development Representative ongoing
Launch with three partners
Email and portal placement with existing TPAs.
VP of Sales 1 month
Report
Consultations, starts and cost per start by partner versus paid.
Sr. Manager or Director, Growth Marketing monthly
Why it works
Add Patiently to health-ecommerce.com (brands page, homepage and Become a Partner) with a one-page partner pitch: what it treats, starting prices, how FSA/HSA payment works, and what the administrator gets (engagement, utilization, a co-branded page). Build a partner kit: a co-branded landing page per TPA with its own tracking, email and portal copy approved by Compliance, and a short demo for the Technical Sales Engineer. Have the BDR lead outreach with it and track partner-sourced consultations separately from paid.
Account holders trust messages from their benefits administrator more than ads, partner traffic costs far less than restricted paid search, and administrators want tools that raise utilization of the accounts they run.
Ready to use
ChecklistPatiently partner kit
[ ] Patiently on health-ecommerce.com brands and homepage [ ] One-page partner pitch [ ] Compliance-approved email and portal copy [ ] Co-branded landing page template with tracking [ ] Demo and FAQ for sales calls and RFPs [ ] Partner-sourced consultation report
Risks and how to handle them
Partners worry about medical claims
Give them pre-approved copy only and keep clinical claims on Patiently pages.
Partners want revenue share
Offer a utilization report first and test a referral fee with one partner.
Evidence
- HiringSr. Manager or Director, Growth Marketing (posted September 28, 2026): "the first growth hire on the Patiently telehealth team", Health-E Commerce's "new telehealth brand helping people access FSA-eligible weight loss and wellness care". Owns "paid acquisition strategy and hands-on execution across Meta and Google", must "actively test new acquisition channels in order to diversify media mix", "Drive conversion rate optimization across the full funnel, from ad click to purchase" and lead "the site experimentation roadmap", with LTV:CAC and attribution fluency.Source
- HiringVP of Marketing - Telehealth (posted September 25, 2026): grows Patiently "into new conditions and new distribution channels"; owns positioning, "go-to-market for each new condition and channel", demand and lifecycle across "paid, organic, content, partnerships, and B2B2C channels"; leads DTC while "partnering with Strategy and Sales on B2B growth", including "affiliate partnerships and core OTC products"; channel experience such as "employer/benefits, payer/PBM, retail/pharmacy" is a plus; works with Clinical, Compliance and Legal "to keep healthcare marketing accurate and compliant".Source
- Health-E Commerce sitehealth-ecommerce.com homepage: "the only partner network of 250+ third-party administrators and more than 500 direct relationships with health and wellness brands"; the portfolio "consists of four brands" (FSA Store, HSA Store, WellDeserved Health, Caring Mill); FSA Store has "2,500+ eligible products ... and the web's most comprehensive eligibility list"; HSA Store serves "30+ million health savings account users".Source
- Health-E Commerce siteBrands page: still lists four brands with no Patiently; says FSAstore.com "today has more than 6,000 eligible products" (the homepage says 2,500+) and that "Over $500 million dollars in FSA funds get forfeited each year"; the page body carries "© 2023 Health-E Commerce".Source
- HiringBusiness Development Representative: Health-E Commerce "partners with Third Party Administrators (TPAs), Healthcare Partners and others" and serves "over 50 million consumers annually"; the BDR builds an outbound pipeline of new partners for the VP of Sales. A Technical Sales Engineer supports RFPs and demos for "FSA SmartSpender, Email-as-a-Service (EaaS), DirectPay, and related integrations".Source
- Google Ads policyGoogle's healthcare and medicines policy lets telemedicine providers advertise only with LegitScript healthcare certification plus Google's own certification, with rules that vary by country and limits on naming prescription drugs.Source
- Competitor researchRivals' own pages: Truemed, "save an average of 30% on eligible health purchases"; Sika, "Shop HSA/FSA-eligible wellness, fitness, and health products"; Ro, telehealth "for weight loss, sexual health, hair loss, fertility, & more". HealthEquity, an HSA administrator, launched a GLP-1 telehealth service payable with HSA funds in October 2025.Source