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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Nov 4, 2026
  1. Programmable
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growth playbook · Nov 4, 2026

gokick.com (opens in a new tab)

Kick growth playbook

Diagnosis

Kick has a clear niche, simple prices and a large content library, and real visitors pass Core Web Vitals. The growth work is in the plumbing. The sitemap Google is pointed to lists 10 pages from 2021 and none of the 135 blog posts or 24 guides; the blog stopped in April 2024; content links to visits are not tracked; prices are mixed on the main page; and 14 states are turned away without being counted.

This playbook fixes those first, then times landing pages to big moments, builds refills and sleep retention, adds reviews and doctor-led content, and opens bets on new states, a performance psychology program and sponsored visits.

Growth Score

6/10

Biggest Opportunity

Search: an existing library of buying-intent articles that Google is not being shown, in a category where people search close to a dated moment.

Biggest Risk

Prescription telehealth marketing sits under ad platform, health privacy and medical claims rules, and larger telehealth brands can outspend Kick on paid channels.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put Kick's 159 articles back on Google's map, then restart the buying-intent posts that stopped in April 2024

    Submit the blog sitemap in Search Console today and note how many posts are indexed.

    High impact First result in 1 month
  2. 2

    Make the beta-blocker price one clear table: what $59, $69 and $89 each include

    Write the table with the three options.

    High impact First result in 2 weeks
  3. 3

    Check the state before the visit, and keep a waitlist for the 14 states Kick does not serve

    Count visit starts from unserved states in analytics.

    Medium impact First result in 1 month

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 5Fill-ins · 7Reconsider · 5
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Kick has a real content asset: 135 blog posts and 24 guides, many answering exactly what a buyer types, like "How To Get Beta-Blockers for Anxiety in a Few Easy Steps". But the only sitemap robots.txt points to lists 10 pages, all with old http:// addresses and a March 2021 date, and it leaves out the blog and every guide. The blog has had no update since April 15, 2024. Whoever owns growth inherits an SEO library that search engines are not being shown and that has stopped growing.

    High impactLow effort First result in 1 month Head of Growth

    First action

    Submit the blog sitemap in Search Console today and note how many posts are indexed.

    How to measure it

    Organic visit starts

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Check indexing

      Search Console: indexed pages for /blog and /guides.

      Head of Growth 1 day

    2. 2

      Rebuild the sitemap

      A sitemap index with https URLs and real dates.

      Lead Engineer 1 day

    3. 3

      Point robots.txt

      List the index and the blog sitemap.

      Lead Engineer 1 hour

    4. 4

      Pick 20 posts

      Closest to a visit by query and traffic.

      Head of Growth 2 days

    5. 5

      Refresh them

      Prices, states, a clear visit button.

      Content Lead 2 weeks

    6. 6

      Medical review

      Every changed claim checked.

      Medical Director 1 week

    7. 7

      Publish monthly

      Two new buying-intent posts.

      Content Lead monthly

    8. 8

      Measure

      Indexed pages, clicks and visit starts.

      Head of Growth monthly

    First result
    1 month
    Cost
    Writing time
    Owner
    Head of Growth

    Smallest test

    Fix the sitemap and refresh the five highest-intent beta-blocker posts.

    Why it works

    Replace /sitemap with a sitemap index covering the core pages (https, real dates), the blog's own sitemap and the guides, and list it in robots.txt and Google Search Console. Refresh the 20 posts closest to a visit ("how to get", "without a prescription", "online") with current prices, the 36-state list and a clear "Start your visit" button. Then publish two buying-intent posts a month from Search Console queries, each reviewed by Kick's medical team.

    Search is the cheapest acquisition channel for a cash-pay clinic, and these pages already exist. Showing them to Google and keeping them current turns sunk content into visits without new ad spend.

    Ready to use

    ChecklistContent map fix list

    [ ] /sitemap becomes an index: core pages (https), blog sitemap, guides
    [ ] robots.txt lists the index
    [ ] Index submitted in Search Console
    [ ] 20 buying-intent posts refreshed with prices, states and a visit button
    [ ] Medical review sign-off on each
    [ ] Tagged links from every post to the visit start
    [ ] Two new posts a month from real search queries

    Risks and how to handle them

    • Medical accuracy of old posts

      Medical review before any refreshed post goes live.

    • Thin or duplicate posts

      Merge overlapping posts and redirect the weaker one.

    Evidence

    • Your websiteSitemap: robots.txt points only to /sitemap, which lists 10 URLs, all with http:// addresses and all last modified March 1, 2021. It does not list the blog or any guide.Source
    • Your websiteBlog: its own sitemap lists 135 posts (51 last updated in 2021, 36 in 2023, 48 in 2024); the newest update is April 15, 2024. Recent titles are buying-intent questions: "Can You Get Beta-Blockers Without a Prescription for Anxiety?", "How To Get Beta-Blockers for Anxiety in a Few Easy Steps", "How To Buy Trazodone Online", "Can I Buy Hydroxyzine Over the Counter for Sleep Issues?". The beta-blocker post links to the product page once, as /beta-blockers/?ref=gokick.com.Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
  • 02

    The beta-blockers page shows three prices, then says "Doctor's visit for only $59 receive up to 48 doses" next to "Starting at only $69". The $59 is the pickup option, where the medication is paid separately at the pharmacy. The 22% lifetime refill discount and FSA/HSA acceptance are only in the FAQ.

    High impactLow effort First result in 2 weeks Head of Growth

    First action

    Write the table with the three options.

    How to measure it

    Beta-blocker visit starts

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Write the table

      Three options, every cost.

      Head of Growth 1 hour

    2. 2

      Add trust lines

      Guarantee, refill discount, FSA/HSA.

      Head of Growth 1 hour

    3. 3

      Remove the mixed line

      "$59 ... up to 48 doses".

      Lead Engineer 1 hour

    4. 4

      Match the FAQ

      Same numbers everywhere.

      Content Lead 1 hour

    5. 5

      Test

      A/B with VWO.

      Head of Growth 3 weeks

    6. 6

      Check support tickets

      Fewer price questions.

      Customer Support Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Head of Growth

    Smallest test

    Replace the mixed line today.

    Why it works

    Show one table: shipped one pack, shipped two pack and pharmacy pickup, each with visit, medication, shipping, tax and refills spelled out. Put the no-charge-if-not-approved guarantee, the 22% refill discount and FSA/HSA next to it, and remove the "$59 for up to 48 doses" line.

    Clear prices reduce drop-off in a cash-pay purchase and stop surprised customers at the pharmacy counter.

    Risks and how to handle them

    • Pickup looks cheaper than it is

      Show a typical pharmacy price range, labelled as an estimate.

    Evidence

    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
  • 03

    Kick serves 36 states, listed only in the FAQ. Visitors from the other 14 find out late, and Kick learns nothing about where demand is waiting.

    Medium impactLow effort First result in 1 month Operations Lead

    First action

    Count visit starts from unserved states in analytics.

    How to measure it

    Waitlist sign-ups

    Now
    –
    Target
    500
    By
    90 days

    Steps

    1. 1

      Add the question

      State first in both visit flows.

      Lead Engineer 2 days

    2. 2

      Build the waitlist

      Email, state, use case in Klaviyo.

      Head of Growth 1 day

    3. 3

      Write the message

      Honest, with the newsletter.

      Content Lead 1 hour

    4. 4

      Map the states

      On the FAQ and visit pages.

      Lead Engineer 1 day

    5. 5

      Report

      Waitlist by state monthly.

      Head of Growth monthly

    6. 6

      Email on launch

      When a state opens.

      Head of Growth per launch

    First result
    1 month
    Cost
    $0
    Owner
    Operations Lead

    Smallest test

    Add a state question to the performance visit.

    Why it works

    Ask for the state at the start of each visit. Visitors in unserved states join a waitlist with their email and use case (sleep or performance), get the monthly newsletter, and are told when their state opens.

    It saves wasted intake time and turns lost visitors into a ranked list of states to license next.

    Risks and how to handle them

    • Fewer visit starts

      Ask the state on the first screen so nobody fills a full form first.

    Evidence

    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
    • Your websiteHomepage: "The First Online Performance Medicine Clinic"; "Prescription-strength treatments & performance psychology for energizing sleep & confident presentations"; two entry points, "Start Sleep Visit" and "Start Performance Visit"; three steps (online consultation, prescriptions "delivered to your door", "Ongoing coaching & support"); a monthly newsletter sign-up for "performance psychology and sleep news".Source
  • 04

    The beta-blocker blog post links to the product page once, as ?ref=gokick.com, the same tag any page could use. Kick cannot tell which of its 159 articles starts visits.

    Medium impactLow effort First result in 2 weeks Head of Growth

    First action

    Define the tag format.

    How to measure it

    Attributed visit starts

    Now
    –
    Target
    100% of content visits
    By
    30 days

    Steps

    1. 1

      Set the format

      utm_source=blog, utm_content=post slug.

      Head of Growth 1 hour

    2. 2

      Update templates

      Blog and guides.

      Lead Engineer 1 day

    3. 3

      Add the visit box

      Buying-intent posts.

      Content Lead 1 day

    4. 4

      Report

      Visits and approvals by post.

      Head of Growth 1 day

    5. 5

      Review

      Top and bottom posts.

      Head of Growth monthly

    6. 6

      Act

      Refresh winners first.

      Content Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Head of Growth

    Smallest test

    Tag the ten most-read posts.

    Why it works

    Add tagged links (source, post) from every post and guide to the visit start, add a short visit box to the top of buying-intent posts, and report visit starts and approvals by article.

    Once each article has a number, refreshes and new posts can be chosen by revenue, not guesswork.

    Risks and how to handle them

    • Medical content feels salesy

      Keep the box short and below the first answer.

    Evidence

    • Your websiteBlog: its own sitemap lists 135 posts (51 last updated in 2021, 36 in 2023, 48 in 2024); the newest update is April 15, 2024. Recent titles are buying-intent questions: "Can You Get Beta-Blockers Without a Prescription for Anxiety?", "How To Get Beta-Blockers for Anxiety in a Few Easy Steps", "How To Buy Trazodone Online", "Can I Buy Hydroxyzine Over the Counter for Sleep Issues?". The beta-blocker post links to the product page once, as /beta-blockers/?ref=gokick.com.Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Site technologyKick Health, Inc. uses Klaviyo (email), Gorgias (support chat), PostHog and Google Analytics, VWO (testing) and a Better Stack status page; gokick.com was registered in 2002 and publishes DMARC with p=reject.Source
  • 05

    Real visitors pass Core Web Vitals, but the homepage has no H1, no page language, no social share image and three images without alt text, and its viewport stops visitors zooming. A link in the old-browser notice is broken.

    Medium impactLow effort First result in 1 week Lead Engineer

    First action

    Add the H1 and page language.

    How to measure it

    Lighthouse accessibility

    Now
    –
    Target
    90+
    By
    30 days

    Steps

    1. 1

      H1

      Existing headline as H1.

      Lead Engineer 1 hour

    2. 2

      Language

      lang="en".

      Lead Engineer 10 minutes

    3. 3

      Share image

      Open Graph tags.

      Lead Engineer 1 hour

    4. 4

      Alt text

      Three images.

      Content Lead 30 minutes

    5. 5

      Allow zoom

      Remove maximum-scale.

      Lead Engineer 10 minutes

    6. 6

      Retest

      PageSpeed and a phone check.

      Lead Engineer 1 hour

    First result
    1 week
    Cost
    $0
    Owner
    Lead Engineer

    Smallest test

    Ship the five fixes together.

    Why it works

    Make "The First Online Performance Medicine Clinic" the H1, add lang="en", a share image for links on social and messages, alt text, and remove the zoom block. Fix or remove the broken link.

    Small fixes help search, sharing and accessibility at once, and visitors with low vision can read the page.

    Risks and how to handle them

    • Layout changes on zoom

      Check the hero on small phones.

    Evidence

    • Google PageSpeedHomepage: real Chrome visitors pass Core Web Vitals (LCP 1.9s, INP 137 ms, CLS 0 at the 75th percentile). Google's lab tests are much worse: phone 60/100 with the hero text appearing at 22.9s, desktop 45/100 at 4.1s; 4.7 MB over 161 requests, 3.6 MB of JavaScript of which 2.07 MB is unused; 28 third-party services, including Facebook, TikTok, Bing and Twitter ad tags and VWO testing. The page has no H1, no page language, no social share image, three images without alt text, a viewport that blocks zooming and a broken link in its old-browser notice.Source
    • Your websiteHomepage: "The First Online Performance Medicine Clinic"; "Prescription-strength treatments & performance psychology for energizing sleep & confident presentations"; two entry points, "Start Sleep Visit" and "Start Performance Visit"; three steps (online consultation, prescriptions "delivered to your door", "Ongoing coaching & support"); a monthly newsletter sign-up for "performance psychology and sleep news".Source
  • 06

    Real visitors pass, so this is not urgent, but the phone lab test shows the hero text at 22.9s on slow devices, with 3.6 MB of JavaScript (2.07 MB unused) and 28 third-party services. Paid traffic from TikTok and Facebook often arrives on slower phones.

    Medium impactMedium effort First result in 1 month Lead Engineer

    First action

    List each third-party tag and its owner.

    How to measure it

    Phone lab LCP

    Now
    –
    Target
    under 4s
    By
    60 days

    Steps

    1. 1

      Inventory

      Tags and owners.

      Lead Engineer 1 day

    2. 2

      Remove

      Unused tags.

      Lead Engineer 1 day

    3. 3

      Delay

      Ad and testing scripts.

      Lead Engineer 2 days

    4. 4

      Trim libraries

      Unused JavaScript.

      Lead Engineer 1 week

    5. 5

      Retest

      Lab and field.

      Lead Engineer 1 day

    6. 6

      Watch ads

      Conversion tracking intact.

      Head of Growth 2 weeks

    First result
    1 month
    Cost
    Engineering time
    Owner
    Lead Engineer

    Smallest test

    Delay one ad tag and retest.

    Why it works

    Remove tags no campaign uses, load ad and testing scripts after first interaction, and drop the unused libraries. Keep the field data passing while the lab numbers come down.

    Lighter pages hold more paid visitors and lower cost per visit start.

    Risks and how to handle them

    • Broken tracking

      Check each ad platform after changes.

    Evidence

    • Google PageSpeedHomepage: real Chrome visitors pass Core Web Vitals (LCP 1.9s, INP 137 ms, CLS 0 at the 75th percentile). Google's lab tests are much worse: phone 60/100 with the hero text appearing at 22.9s, desktop 45/100 at 4.1s; 4.7 MB over 161 requests, 3.6 MB of JavaScript of which 2.07 MB is unused; 28 third-party services, including Facebook, TikTok, Bing and Twitter ad tags and VWO testing. The page has no H1, no page language, no social share image, three images without alt text, a viewport that blocks zooming and a broken link in its old-browser notice.Source
    • Site technologyKick Health, Inc. uses Klaviyo (email), Gorgias (support chat), PostHog and Google Analytics, VWO (testing) and a Better Stack status page; gokick.com was registered in 2002 and publishes DMARC with p=reject.Source

This quarter 9

The core plays for the next three months.

  • 07

    Kick's page already speaks to interviews, presentations and tests, and the guides cover auditions and test anxiety. These moments have calendars: graduate recruiting, licensing and admission exams, audition seasons and wedding season.

    High impactMedium effort First result in 1 quarter Head of Growth

    First action

    Pick the three moments with the most search interest.

    How to measure it

    Moment-page visit starts

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Pick moments

      Search interest by month.

      Head of Growth 1 week

    2. 2

      Write pages

      Guide, proof, visit button.

      Content Lead 2 weeks

    3. 3

      Medical review

      Claims on each page.

      Medical Director 1 week

    4. 4

      Build a calendar

      Peaks by moment.

      Head of Growth 2 days

    5. 5

      Run ads

      Search and social in peak weeks.

      Head of Growth seasonal

    6. 6

      Measure

      Cost per visit by moment.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Head of Growth

    Smallest test

    Launch the interview page first.

    Why it works

    Build one landing page per moment (interviews, exams, auditions, wedding speeches, conference talks) with the matching guide, testimonial and visit button, and run search and social ads in the weeks each moment peaks.

    People search when the date is close; a page that names their moment converts better than a general one.

    Risks and how to handle them

    • Ad platform rules on prescription drugs

      Check each platform's healthcare ad policy before launch.

    Evidence

    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Your websiteBeta-blockers page social proof: "98% of professional performers say they've experienced anxiety", citing a musicians' health survey, and a story from a Grammy-nominated musician; testimonials from a Broadway actress and acting coach, a professional musician and a startup founder.Source
  • 08

    Beta-blockers are taken as needed, with no subscription, so refills depend on the customer remembering Kick. They already get a 22% discount on every refill.

    High impactLow effort First result in 1 quarter Head of Growth

    First action

    Pull refill rates by months since first order.

    How to measure it

    6-month refill rate

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Refill rates by cohort.

      Head of Growth 1 day

    2. 2

      Add the question

      Optional event date.

      Lead Engineer 2 days

    3. 3

      Build flows

      Event and time-based reminders.

      Head of Growth 1 week

    4. 4

      One-click reorder

      From email.

      Lead Engineer 1 week

    5. 5

      Test messages

      Discount first or event first.

      Head of Growth 1 month

    6. 6

      Measure

      Refills by flow.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Klaviyo time
    Owner
    Head of Growth

    Smallest test

    Email last quarter's first-time buyers a refill reminder.

    Why it works

    Ask at checkout (optional) what the next big moment is and when. Send a Klaviyo reminder two weeks before, plus reminders based on pack size and time since the last order, each with the 22% refill price and one-click reorder.

    Reminders at the right time bring back customers who would otherwise buy elsewhere.

    Risks and how to handle them

    • Too many emails

      Cap at one reminder a month.

    Evidence

    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
    • Site technologyKick Health, Inc. uses Klaviyo (email), Gorgias (support chat), PostHog and Google Analytics, VWO (testing) and a Better Stack status page; gokick.com was registered in 2002 and publishes DMARC with p=reject.Source
  • 09

    The sleep plan is $69 a month, with check-ins every two weeks, sleep journals and trial medications, and cancelling is easy. Members who cannot see progress cancel.

    High impactMedium effort First result in 1 quarter Medical Director

    First action

    Pull cancellation rates by month of membership.

    How to measure it

    Month-3 retention

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Cancellation by month.

      Head of Growth 1 day

    2. 2

      Design the report

      Four numbers and a next step.

      Medical Director 2 weeks

    3. 3

      Build it

      From journal entries.

      Lead Engineer 1 month

    4. 4

      Flag silence

      No entries in a week.

      Customer Support Lead 1 week

    5. 5

      Send

      Every two weeks.

      Lead Engineer ongoing

    6. 6

      Measure

      Retention by engagement.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Medical Director

    Smallest test

    Send hand-made reports to 20 members.

    Why it works

    Turn the journal into a simple two-week report: nights logged, time to fall asleep, wake-ups and how the current trial compares, with the doctor's next step. Flag members with no journal entries for a support call.

    Visible progress is the strongest reason to keep paying for a subscription.

    Risks and how to handle them

    • Members feel watched

      Make the report opt-out.

    Evidence

    • Your websiteSleep page: "$69 monthly plan" with online visits, "Prescription insomnia medications" and "Proven CBT-i sleep coaching"; doctors "review your case in under 12 hours"; check-ins "Every 2 weeks"; "Cancel easily anytime"; compared with "4-8 week wait" and "Up to $800/hour" for traditional appointments; "Only $3 a night".Source
    • Your websiteSleep trials page: up to two trial prescriptions, one per week, with a progress journal and a follow-up; example medications are gabapentin and hydroxyzine, each described as "not a controlled substance" and prescribed "off-label" for insomnia.Source
  • 10

    Kick runs two services, sleep and performance, from one homepage. People with a big day ahead often sleep badly the night before, and people with insomnia often worry about the day after.

    Medium impactLow effort First result in 1 quarter Head of Growth

    First action

    Count customers who already use both services.

    How to measure it

    Two-service customers

    Now
    –
    Target
    5%
    By
    2 quarters

    Steps

    1. 1

      Count overlap

      Existing two-service customers.

      Head of Growth 1 day

    2. 2

      Write emails

      One per direction.

      Content Lead 2 days

    3. 3

      Medical review

      Suitability language.

      Medical Director 2 days

    4. 4

      Set triggers

      Order and month 3.

      Head of Growth 1 day

    5. 5

      Send

      Ongoing.

      Head of Growth ongoing

    6. 6

      Measure

      Cross visits.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Head of Growth

    Smallest test

    Send the sleep email to last month's beta-blocker buyers.

    Why it works

    After a beta-blocker order, send one email about sleeping before a big day with the sleep visit; after three months of the sleep plan, mention performance visits. Use the same login.

    Cross-selling to existing patients costs far less than new acquisition.

    Risks and how to handle them

    • Feels like upselling medicine

      Lead with a free guide, not a drug.

    Evidence

    • Your websiteHomepage: "The First Online Performance Medicine Clinic"; "Prescription-strength treatments & performance psychology for energizing sleep & confident presentations"; two entry points, "Start Sleep Visit" and "Start Performance Visit"; three steps (online consultation, prescriptions "delivered to your door", "Ongoing coaching & support"); a monthly newsletter sign-up for "performance psychology and sleep news".Source
    • Your websiteSleep page: "$69 monthly plan" with online visits, "Prescription insomnia medications" and "Proven CBT-i sleep coaching"; doctors "review your case in under 12 hours"; check-ins "Every 2 weeks"; "Cancel easily anytime"; compared with "4-8 week wait" and "Up to $800/hour" for traditional appointments; "Only $3 a night".Source
    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
  • 11

    Kick's proof comes from an acting coach, musicians and a founder, and its guides cover auditions, interviews and public speaking. Speaking coaches, acting and music teachers and career coaches meet Kick's customers before the moment.

    Medium impactMedium effort First result in 2 quarters Head of Growth

    First action

    List 50 speaking, acting and interview coaches.

    How to measure it

    Partner visit starts

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Check rules

      Referral rules for telehealth.

      Medical Director 2 weeks

    2. 2

      List coaches

      Speaking, acting, music, career.

      Head of Growth 1 week

    3. 3

      Build the kit

      Guides and tracked links.

      Content Lead 2 weeks

    4. 4

      Recruit

      30 coaches.

      Head of Growth 1 quarter

    5. 5

      Pay

      Monthly.

      Operations Lead monthly

    6. 6

      Measure

      Visits by partner.

      Head of Growth monthly

    First result
    2 quarters
    Cost
    Referral fees
    Owner
    Head of Growth

    Smallest test

    Recruit five coaches with tracked links only.

    Why it works

    Recruit 30 coaches into a referral program: free educational guides to share, a tracked link and a flat referral fee where allowed. Medical decisions stay with Kick's doctors.

    Coaches are trusted advisers at the exact moment of need.

    Risks and how to handle them

    • Regulatory limits on referrals

      Get legal advice before paying any fee.

    Evidence

    • Your websiteBeta-blockers page social proof: "98% of professional performers say they've experienced anxiety", citing a musicians' health survey, and a story from a Grammy-nominated musician; testimonials from a Broadway actress and acting coach, a professional musician and a startup founder.Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
  • 12

    Kick shows 4.7 on Trustpilot with no review count and 36 Facebook reviews, plus eleven one-line quotes, one used twice. "Thousands of people trust Kick" needs numbers behind it.

    Medium impactLow effort First result in 1 quarter Customer Support Lead

    First action

    Set up the review request in Klaviyo.

    How to measure it

    New reviews

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Set timing

      Second refill or month two.

      Customer Support Lead 1 day

    2. 2

      Write the ask

      Short and honest.

      Customer Support Lead 1 hour

    3. 3

      Automate

      Klaviyo flow.

      Head of Growth 1 day

    4. 4

      Show the count

      Widget on visit pages.

      Lead Engineer 1 day

    5. 5

      Reply

      To every review.

      Customer Support Lead weekly

    6. 6

      Refresh quotes

      Replace repeated ones.

      Content Lead quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Customer Support Lead

    Smallest test

    Send the ask to 100 repeat customers.

    Why it works

    Send a review request after the second refill or the second month of sleep, when customers have seen results, and show the live Trustpilot count and recent reviews on the visit pages.

    Review count and recency are what cautious buyers look at first.

    Risks and how to handle them

    • Health privacy in reviews

      Remind customers not to share medical details.

    Evidence

    • Your websiteReviews page: "Thousands of people trust Kick"; "4.7 out of 5 on Facebook 36 Reviews"; "4.7 out of 5 on Trustpilot 97% Excellent Rating" with no review count; eleven short one-line quotes, one of them repeated under both sleep and beta-blocker testimonials.Source
    • Site technologyKick Health, Inc. uses Klaviyo (email), Gorgias (support chat), PostHog and Google Analytics, VWO (testing) and a Better Stack status page; gokick.com was registered in 2002 and publishes DMARC with p=reject.Source
  • 13

    Kick's doctors page answers real questions, but the visible ones date from April 2020. Short answers from the doctors are the content patients trust most.

    Medium impactLow effort First result in 1 quarter Medical Director

    First action

    Pick the top questions from support tickets.

    How to measure it

    Doctor-video visit starts

    Now
    –
    Target
    50 a month
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Support and search.

      Customer Support Lead 1 week

    2. 2

      Record

      Two a month.

      Medical Director monthly

    3. 3

      Edit

      Short clips.

      Content Lead monthly

    4. 4

      Publish

      Page and social.

      Content Lead monthly

    5. 5

      Link guides

      Matching article.

      Content Lead monthly

    6. 6

      Measure

      Views and visits.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Doctor time
    Owner
    Medical Director

    Smallest test

    Record one answer this month.

    Why it works

    Answer two new questions a month on the page and as 60-second videos for Instagram and TikTok, with the doctor's name and credentials, and link each to the matching guide.

    Doctor-led content builds trust in a category where buyers worry about safety.

    Risks and how to handle them

    • Platform health rules

      Educational content only; no drug promotion in organic posts.

    Evidence

    • Your websiteDoctors page: an "Ask a Question" Q&A where Kick's physicians answer sleep and performance anxiety questions; the visible questions are dated April 2020.Source
    • Your websiteHomepage press links: Business Insider (October 2017), STAT News (October 2017), The New York Times (April 2019) and The Wall Street Journal on beta-blockers for anxiety. Expert quotes from a Yale cardiology professor, a Stanford psychiatrist on Kick's medical team and a Harvard public health doctor.Source
    • Google PageSpeedHomepage: real Chrome visitors pass Core Web Vitals (LCP 1.9s, INP 137 ms, CLS 0 at the 75th percentile). Google's lab tests are much worse: phone 60/100 with the hero text appearing at 22.9s, desktop 45/100 at 4.1s; 4.7 MB over 161 requests, 3.6 MB of JavaScript of which 2.07 MB is unused; 28 third-party services, including Facebook, TikTok, Bing and Twitter ad tags and VWO testing. The page has no H1, no page language, no social share image, three images without alt text, a viewport that blocks zooming and a broken link in its old-browser notice.Source
  • 14

    The sleep page compares Kick with traditional appointments ("4-8 week wait", "Up to $800/hour"), and the guides compare drugs. There is no page comparing Kick with general telehealth and mental health services such as Ro or Cerebral.

    Medium impactMedium effort First result in 1 quarter Content Lead

    First action

    Check each option's current price.

    How to measure it

    Comparison visit starts

    Now
    –
    Target
    40 a month
    By
    2 quarters

    Steps

    1. 1

      Gather facts

      Prices and waits, dated.

      Content Lead 1 week

    2. 2

      Write

      Two pages.

      Content Lead 2 weeks

    3. 3

      Medical review

      Accuracy.

      Medical Director 1 week

    4. 4

      Publish

      Linked from FAQ.

      Lead Engineer 1 day

    5. 5

      Refresh

      Quarterly.

      Content Lead quarterly

    6. 6

      Measure

      Visits.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Content Lead

    Smallest test

    Publish the insomnia comparison first.

    Why it works

    Write a fair comparison of options for performance anxiety and insomnia: primary care, sleep specialists, general telehealth, digital CBT-i programs and Kick, on wait time, cost and follow-up.

    Shoppers compare options before booking, and a fair page wins the click.

    Risks and how to handle them

    • Claims about rivals

      Cite rivals' own pages and date everything.

    Evidence

    • Your websiteSleep page: "$69 monthly plan" with online visits, "Prescription insomnia medications" and "Proven CBT-i sleep coaching"; doctors "review your case in under 12 hours"; check-ins "Every 2 weeks"; "Cancel easily anytime"; compared with "4-8 week wait" and "Up to $800/hour" for traditional appointments; "Only $3 a night".Source
    • Competitor researchRivals' own homepages: Ro, "a telehealth company connecting patients with US-licensed professionals entirely online" for weight loss, sexual health, hair and skin; Cerebral, "online mental healthcare and online therapy for anxiety, depression, insomnia, and more"; Sleepio, a digital sleep program that opens with an onboarding sleep test.Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
  • 15

    Kick's homepage loads 28 third-party services, including Facebook, TikTok, Bing and Twitter ad tags, analytics and testing tools, some doing overlapping jobs. Visit pages collect health information, so what loads there matters more than on a blog, and every extra tag slows the pages that make money.

    Medium impactLow effort First result in 1 month Lead Engineer

    First action

    Export the tag list from Tag Manager.

    How to measure it

    Third-party scripts on intake

    Now
    –
    Target
    only those with an owner and contract
    By
    60 days

    Steps

    1. 1

      List tags

      Tag Manager and hard-coded.

      Lead Engineer 1 day

    2. 2

      Assign owners

      Each tag.

      Head of Growth 2 days

    3. 3

      Drop duplicates

      One tool per job (analytics, testing, ads).

      Lead Engineer 1 day

    4. 4

      Restrict intake

      No ad tags on medical questions.

      Lead Engineer 1 week

    5. 5

      Server-side events

      Conversions without page tags.

      Lead Engineer 2 weeks

    6. 6

      Legal review

      Health privacy setup.

      Founder & CEO 2 weeks

    First result
    1 month
    Cost
    Engineering time
    Owner
    Lead Engineer

    Smallest test

    Take ad tags off the first intake screen this week.

    Why it works

    List every tag on the visit and checkout pages, give each one an owner and a purpose, drop duplicate tools that do the same job, and keep ad tags off pages where people answer medical questions, measuring conversions server-side instead. Have counsel review the setup.

    Fewer scripts protect patients' trust and reduce legal exposure, and they speed up the pages that make money.

    Risks and how to handle them

    • Weaker ad optimization

      Send consented, minimal conversion events server-side.

    Evidence

    • Google PageSpeedHomepage: real Chrome visitors pass Core Web Vitals (LCP 1.9s, INP 137 ms, CLS 0 at the 75th percentile). Google's lab tests are much worse: phone 60/100 with the hero text appearing at 22.9s, desktop 45/100 at 4.1s; 4.7 MB over 161 requests, 3.6 MB of JavaScript of which 2.07 MB is unused; 28 third-party services, including Facebook, TikTok, Bing and Twitter ad tags and VWO testing. The page has no H1, no page language, no social share image, three images without alt text, a viewport that blocks zooming and a broken link in its old-browser notice.Source
    • Site technologyKick Health, Inc. uses Klaviyo (email), Gorgias (support chat), PostHog and Google Analytics, VWO (testing) and a Better Stack status page; gokick.com was registered in 2002 and publishes DMARC with p=reject.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Kick is in 36 states. California, New York, Texas and Florida are already covered; the missing 14 are smaller, so each one should be chosen by measured demand.

    High impactHigh effort First result in 4 quarters Founder & CEO

    First action

    Estimate licensing cost for three candidate states.

    How to measure it

    New-state visits

    Now
    –
    Target
    300 in first quarter
    By
    4 quarters

    Steps

    1. 1

      Rank states

      Waitlist and search.

      Head of Growth 1 month

    2. 2

      Cost them

      Licensing and doctors.

      Operations Lead 1 month

    3. 3

      Decide

      Top three.

      Founder & CEO 2 weeks

    4. 4

      License

      Doctors and pharmacy.

      Operations Lead 2 quarters

    5. 5

      Launch

      Waitlist email and ads.

      Head of Growth per state

    6. 6

      Review

      Payback per state.

      Founder & CEO quarterly

    First result
    4 quarters
    Cost
    Licensing costs
    Owner
    Founder & CEO

    Smallest test

    Open one state with the longest waitlist.

    Why it works

    Rank unserved states by waitlist sign-ups and search interest, estimate licensing and doctor costs, and open the top three, emailing the waitlist on launch day.

    New states add demand without new marketing, and the waitlist gives a first wave of patients.

    Risks and how to handle them

    • Slow licensing

      Start the longest process first.

    Builds on

    Evidence

    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
  • 17

    Kick calls itself a clinic for "performance psychology", and the sleep plan pairs medication with CBT-i coaching. Performance customers get a prescription and articles, but no program.

    High impactHigh effort First result in 3 quarters Medical Director

    First action

    Outline the four weeks from existing guides.

    How to measure it

    Program sign-ups

    Now
    –
    Target
    500
    By
    3 quarters

    Steps

    1. 1

      Outline

      Four weeks from guides.

      Medical Director 1 month

    2. 2

      Recruit coaches

      Licensed where needed.

      Operations Lead 1 quarter

    3. 3

      Build

      Lessons and check-ins.

      Lead Engineer 1 quarter

    4. 4

      Price

      Alone and bundled.

      Founder & CEO 2 weeks

    5. 5

      Pilot

      100 customers.

      Head of Growth 1 month

    6. 6

      Measure

      Outcomes and repeat orders.

      Medical Director quarterly

    First result
    3 quarters
    Cost
    Program build and coaches
    Owner
    Medical Director

    Smallest test

    Run a two-week email course first.

    Why it works

    Build a four-week program for a big moment: exposure practice, breathing, rehearsal plans and a check-in with a coach, sold alone or with a prescription.

    It serves people who do not need medication, raises order value and gives a reason to return before every big moment.

    Risks and how to handle them

    • Low completion

      Short daily tasks and reminders.

    Evidence

    • Your websiteHomepage: "The First Online Performance Medicine Clinic"; "Prescription-strength treatments & performance psychology for energizing sleep & confident presentations"; two entry points, "Start Sleep Visit" and "Start Performance Visit"; three steps (online consultation, prescriptions "delivered to your door", "Ongoing coaching & support"); a monthly newsletter sign-up for "performance psychology and sleep news".Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Your websiteSleep page: "$69 monthly plan" with online visits, "Prescription insomnia medications" and "Proven CBT-i sleep coaching"; doctors "review your case in under 12 hours"; check-ins "Every 2 weeks"; "Cancel easily anytime"; compared with "4-8 week wait" and "Up to $800/hour" for traditional appointments; "Only $3 a night".Source
  • 18

    Interviews, presentations and exams are where Kick's customers meet their fear, and many happen inside companies and universities. Kick accepts FSA/HSA cards but sells only to individuals.

    Medium impactHigh effort First result in 4 quarters Founder & CEO

    First action

    Interview five sales leaders and two career centers.

    How to measure it

    Sponsoring organizations

    Now
    –
    Target
    10
    By
    4 quarters

    Steps

    1. 1

      Interview

      Sales leaders and career centers.

      Founder & CEO 1 month

    2. 2

      Design codes

      Privacy-first billing.

      Lead Engineer 1 month

    3. 3

      Legal review

      Employer-sponsored care rules.

      Founder & CEO 1 month

    4. 4

      Build workshops

      Educational content.

      Medical Director 1 month

    5. 5

      Sell

      Ten pilots.

      Founder & CEO 2 quarters

    6. 6

      Measure

      Visits per partner.

      Head of Growth quarterly

    First result
    4 quarters
    Cost
    Sales time
    Owner
    Founder & CEO

    Smallest test

    Pilot with one company's sales team.

    Why it works

    Offer employers and graduate programs sponsored visit codes (the employer pays for the visit; the doctor decides privately with the patient), plus group workshops on performance nerves.

    One partner brings many patients, and sponsored visits remove the price barrier.

    Risks and how to handle them

    • Employees fear employers see health data

      Never share individual data with sponsors.

    Evidence

    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source
    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 19

    Kick's press links date from 2017 and 2019, and the beta-blockers page leans on an outside musicians' survey. A fresh survey of 1,000 professionals on nerves at work, interviews and exams would give journalists a new reason to write.

    High impactMedium effort First result in 2 quarters Head of Growth

    First action

    Write ten survey questions.

    How to measure it

    New press mentions

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Write questions

      Ten.

      Head of Growth 1 week

    2. 2

      Field it

      Survey panel.

      Head of Growth 2 weeks

    3. 3

      Analyze

      Charts by segment.

      Head of Growth 1 week

    4. 4

      Medical framing

      Context from the doctors.

      Medical Director 1 week

    5. 5

      Pitch

      Reporters.

      Head of Growth 1 month

    6. 6

      Reuse

      Ads and pages.

      Content Lead ongoing

    First result
    2 quarters
    Cost
    Survey panel cost
    Owner
    Head of Growth

    Smallest test

    Run a 200-person pilot survey.

    Why it works

    Run a survey, publish the results with charts by job and age, pitch it to business and health reporters, and use the findings in ads and moment pages.

    Original data earns press and links that ads cannot buy.

    Risks and how to handle them

    • No coverage

      Pitch a strong single finding.

    Evidence

    • Your websiteHomepage press links: Business Insider (October 2017), STAT News (October 2017), The New York Times (April 2019) and The Wall Street Journal on beta-blockers for anxiety. Expert quotes from a Yale cardiology professor, a Stanford psychiatrist on Kick's medical team and a Harvard public health doctor.Source
    • Your websiteBeta-blockers page social proof: "98% of professional performers say they've experienced anxiety", citing a musicians' health survey, and a story from a Grammy-nominated musician; testimonials from a Broadway actress and acting coach, a professional musician and a startup founder.Source
  • 20

    Beta-blocker customers buy for a specific day. Kick could plan around that date instead of a generic order.

    Medium impactMedium effort First result in 1 quarter Lead Engineer

    First action

    Draft the checklist from the interview guide.

    How to measure it

    Planner users

    Now
    –
    Target
    20% of orders
    By
    2 quarters

    Steps

    1. 1

      Draft checklists

      Per moment.

      Content Lead 1 week

    2. 2

      Add the date

      At checkout.

      Lead Engineer 1 week

    3. 3

      Time messages

      Before and after.

      Head of Growth 1 week

    4. 4

      Follow-up

      How it went.

      Customer Support Lead ongoing

    5. 5

      Link reviews

      After good outcomes.

      Customer Support Lead ongoing

    6. 6

      Measure

      Refills and reviews.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Lead Engineer

    Smallest test

    Send a manual follow-up to ten customers after their event.

    Why it works

    Let customers enter the event date to see when to order, get a pre-event checklist (from the guides), and get a follow-up the day after asking how it went, with a refill option.

    It makes Kick part of the preparation and creates a natural moment for reviews and refills.

    Risks and how to handle them

    • Shipping times vary

      Show the order-by date with a buffer.

    Evidence

    • Your websiteBeta-blockers page: "Prescription beta-blocker medicine trusted by professionals"; use cases "Nail the Interview", "Speak Confidently", "Test Without Stress"; prices One Pack (24 tablets) $69, Two Pack (48 tablets) $89, Local Pickup (24 tablets + 1 refill) $59 "does not include cost of medication paid at pharmacy"; further down, "Doctor's visit for only $59 receive up to 48 doses if approved" next to "Starting at only $69"; a "visit now, pay later guarantee": "You won't be charged if our doctors don't approve your prescription"; "no restrictive monthly subscriptions or fees".Source
    • Your websiteGuides: 24 more articles on a separate template at /guides, including propranolol, "Xanax vs propranolol", interview prep, test anxiety, audition nerves, conference-call anxiety, CBT and CBT-i, plus sleep product roundups (headphones, white noise machines, eye masks, sleep trackers).Source
    • Your websiteFAQ: Kick is available in 36 states (AL, CA, CO, CT, FL, GA, HI, IA, IL, KS, KY, MA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY); no insurance, but FSA/HSA cards accepted and detailed receipts on request; shipped beta-blocker prices include the visit, prescription, shipping and tax, plus "a 22% discount for life on all future refills"; the sleep program is "a $69 monthly subscription".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on November 4, 2026, and cites them throughout. Kick did not commission, review or endorse it, and Programmable is not affiliated with Kick. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Kick runs its business.

Something wrong, or do you represent Kick? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Sitemap and post refresh, a clear price table, state check and waitlist, content tagging, homepage basics and lighter landing pages; start giving every visit-page tag an owner.

  2. Days 31 to 6010 ideas

    Moment pages, refill reminders, sleep reports, cross-service emails, coach partners, reviews, doctor videos and comparisons; the survey and the big-day planner.

  3. Days 61 to 903 ideas

    Commit to the big bets: new states from the waitlist, a performance psychology program and sponsored visits.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value getting a prescription without a trip to the doctor. The most cited problem: racing heart, shaking and sweating before presentations, interviews and auditions.

  • Calm, confident big moments
  • Sleepless nights and long waits for specialists
  • In their words: “nerves”

Market

Competitive landscape

4 competitors compared: Ro, Cerebral, Sleepio and Primary care and sleep specialists.

  • Gap to exploit: Care built around a dated performance moment
  • Ro: Not focused on performance anxiety
  • Cerebral: Broader, heavier commitment than a one-off moment

From the team that wrote this playbook

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  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
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  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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