Grow's newest senior hire is a Director of Physician Partnership Sales whose job is to make Grow "the easiest, most trusted referral destination for PCPs", measured on sustained referrals, and GTM Engineering is building intake, routing and attribution for those referrals. But the physicians page offers only a "Partner with us" form for the practice. A medical assistant who wants to send a patient to Grow today has nothing to hand over: no patient link, no handout, no code that tells Grow which office sent them. The page's outcomes block also ends "shows up in your employees' lives", copied from the employer page.
First action
Ship coded links and a handout to the five most active partner offices.
How to measure it
Bookings from office links
- Now
- –
- Target
- 1,000 a month
- By
- 2 quarters
Steps
Agree the path
Link, QR, handout and what is captured at booking.
Director, Physician Partnership Sales 3 days
Build coded links
Office code carried through search and booking.
GTM Engineer 1 week
Write the handout
Plain language, insurance and cost, how to book.
Partner marketing 3 days
Review copy
Handout, page and outcomes wording.
Clinical and compliance review 1 week
Fix the wording
"Employees" to "patients" and "members" on the physicians and payors pages.
Web engineering 1 hour
Pilot
Five active offices.
Director, Physician Partnership Sales 2 weeks
Report
Referrals and bookings per office in HubSpot.
Manager, GTM Engineering weekly
Roll out
All partner offices and new accounts.
Director, Physician Partnership Sales 1 quarter
Why it works
Add a second path to /pcp-physicians: "Refer a patient". Each partner office gets a short link and QR code (for example growtherapy.com/r/<office>) that opens the normal find-a-provider flow with the office captured, plus a one-page patient handout (what Grow is, insurance and cost, how to book) for the exam room and after-visit summary. Log the office code at booking so the referral engine can credit outreach, report referrals per office, and later send status updates within what patients consent to. Fix the "employees" wording on the physicians and payors pages in the same release, and send all copy through clinical and compliance review.
Offices refer more when it takes one action, and coded links give the new sales team the referral and attribution data its goals depend on, from the first week.
Ready to use
ChecklistRefer-a-patient launch list
[ ] "Refer a patient" next to "Partner with us" on /pcp-physicians [ ] Short coded link and QR per office [ ] Office code saved at booking [ ] One-page patient handout, reviewed [ ] "Employees' lives" wording fixed on physicians and payors pages [ ] Referrals per office in HubSpot [ ] Monthly office summary, within consent rules
Risks and how to handle them
Privacy of referral data
Capture only the office code at booking; share status with offices only within consent and HIPAA rules.
Offices forget the link
Add it to the after-visit summary template and the account manager's monthly check-in.
Evidence
- HiringDirector, Physician Partnership Sales (posted October 21, 2026): "Primary care is a critical path into behavioral healthcare, and our goal is to make Grow the easiest, most trusted referral destination for PCPs, care coordinators, and practice leaders." Priorities: "activating more offices and clinicians, increasing repeat referrals, and building durable referral workflows"; success "is measured by sustained patient referrals and intakes, not one-time contract value"; strengthen trust through "patient-status visibility, and actionable performance insights".Source
- HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
- Your websitePhysicians page (/pcp-physicians, checked October 22, 2026): "Your patients deserve to Grow"; "26K+ Therapists and prescribers", "$21 Average copay", "< 2 Days To first appointment"; a quote from the Director of Harvard's Center for Primary Care. The only call to action is "Partner with us", which jumps to a form (name, practice, practice size, role, work phone, work email, questions). There is no way for an office to refer a patient, no patient handout or link, and the outcomes block ends "shows up in your employees' lives".Source
- Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source