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  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Grow Therapy
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growth playbook · Oct 23, 2026

growtherapy.com (opens in a new tab)

Grow Therapy growth playbook

Diagnosis

Grow Therapy is at scale (15 million sessions, 26,000+ clinicians, $328M raised at a $3B valuation), and its hiring shows where growth comes next: primary care referrals, an EAP motion through employers and benefits consultants, payor offerings, a measured audio channel, faster paid social and an Android app.

The site has not caught up with those motions. The physicians page has no way to refer a patient, the employer demo buttons open a support page, there is no consultant page, audio has no vanity paths, and access and outcome figures differ between pages.

This playbook adds a coded refer-a-patient path first, then fixes the employer funnel, builds the consultant front door, audio attribution and consistent, reviewed figures, followed by referral reporting, health-system integration and an access report.

Growth Score

8/10

Biggest Opportunity

Make referrals from physicians, consultants and providers measurable and easy, so each partner motion compounds.

Biggest Risk

Health-care claims and referral data carry regulatory risk; every outcome, cost and access statement must go through clinical and compliance review, and rivals such as Headway, Alma, Rula and SonderMind compete for the same providers.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    A "refer a patient" path on the physicians page, with office-coded links, so every PCP referral is counted

    Ship coded links and a handout to the five most active partner offices.

    High impact First result in 1 month
  2. 2

    Point the employer "Book a demo" button at a sales booking, not the support page

    Change the two button links.

    High impact First result in 2 weeks
  3. 3

    A page for benefits consultants, the front door of the new EAP motion

    Interview three consultants about what they need in an RFP.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 12Fill-ins · 5Reconsider · 1
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Grow's newest senior hire is a Director of Physician Partnership Sales whose job is to make Grow "the easiest, most trusted referral destination for PCPs", measured on sustained referrals, and GTM Engineering is building intake, routing and attribution for those referrals. But the physicians page offers only a "Partner with us" form for the practice. A medical assistant who wants to send a patient to Grow today has nothing to hand over: no patient link, no handout, no code that tells Grow which office sent them. The page's outcomes block also ends "shows up in your employees' lives", copied from the employer page.

    High impactMedium effort First result in 1 month Director

    First action

    Ship coded links and a handout to the five most active partner offices.

    How to measure it

    Bookings from office links

    Now
    –
    Target
    1,000 a month
    By
    2 quarters

    Steps

    1. 1

      Agree the path

      Link, QR, handout and what is captured at booking.

      Director, Physician Partnership Sales 3 days

    2. 2

      Build coded links

      Office code carried through search and booking.

      GTM Engineer 1 week

    3. 3

      Write the handout

      Plain language, insurance and cost, how to book.

      Partner marketing 3 days

    4. 4

      Review copy

      Handout, page and outcomes wording.

      Clinical and compliance review 1 week

    5. 5

      Fix the wording

      "Employees" to "patients" and "members" on the physicians and payors pages.

      Web engineering 1 hour

    6. 6

      Pilot

      Five active offices.

      Director, Physician Partnership Sales 2 weeks

    7. 7

      Report

      Referrals and bookings per office in HubSpot.

      Manager, GTM Engineering weekly

    8. 8

      Roll out

      All partner offices and new accounts.

      Director, Physician Partnership Sales 1 quarter

    First result
    1 month
    Cost
    Engineering and print costs
    Owner
    Director, Physician Partnership Sales

    Smallest test

    Give one partner office a coded QR handout for two weeks and count bookings.

    Why it works

    Add a second path to /pcp-physicians: "Refer a patient". Each partner office gets a short link and QR code (for example growtherapy.com/r/<office>) that opens the normal find-a-provider flow with the office captured, plus a one-page patient handout (what Grow is, insurance and cost, how to book) for the exam room and after-visit summary. Log the office code at booking so the referral engine can credit outreach, report referrals per office, and later send status updates within what patients consent to. Fix the "employees" wording on the physicians and payors pages in the same release, and send all copy through clinical and compliance review.

    Offices refer more when it takes one action, and coded links give the new sales team the referral and attribution data its goals depend on, from the first week.

    Ready to use

    ChecklistRefer-a-patient launch list

    [ ] "Refer a patient" next to "Partner with us" on /pcp-physicians
    [ ] Short coded link and QR per office
    [ ] Office code saved at booking
    [ ] One-page patient handout, reviewed
    [ ] "Employees' lives" wording fixed on physicians and payors pages
    [ ] Referrals per office in HubSpot
    [ ] Monthly office summary, within consent rules

    Risks and how to handle them

    • Privacy of referral data

      Capture only the office code at booking; share status with offices only within consent and HIPAA rules.

    • Offices forget the link

      Add it to the after-visit summary template and the account manager's monthly check-in.

    Evidence

    • HiringDirector, Physician Partnership Sales (posted October 21, 2026): "Primary care is a critical path into behavioral healthcare, and our goal is to make Grow the easiest, most trusted referral destination for PCPs, care coordinators, and practice leaders." Priorities: "activating more offices and clinicians, increasing repeat referrals, and building durable referral workflows"; success "is measured by sustained patient referrals and intakes, not one-time contract value"; strengthen trust through "patient-status visibility, and actionable performance insights".Source
    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
    • Your websitePhysicians page (/pcp-physicians, checked October 22, 2026): "Your patients deserve to Grow"; "26K+ Therapists and prescribers", "$21 Average copay", "< 2 Days To first appointment"; a quote from the Director of Harvard's Center for Primary Care. The only call to action is "Partner with us", which jumps to a form (name, practice, practice size, role, work phone, work email, questions). There is no way for an office to refer a patient, no patient handout or link, and the outcomes block ends "shows up in your employees' lives".Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
  • 02

    Grow's Series D is aimed at partnerships and its product team is building a new employer and EAP offering. Yet on /employers both "Book a demo" and "Contact sales" open /contact-us/, a support page that asks visitors to log in to a portal. The employers page is also missing from the page sitemap.

    High impactLow effort First result in 2 weeks Staff Product Manager

    First action

    Change the two button links.

    How to measure it

    Employer demos booked

    Now
    –
    Target
    +50%
    By
    60 days

    Steps

    1. 1

      Pick the destination

      Form or calendar.

      Staff Product Manager, New Models & Markets 1 day

    2. 2

      Build the form

      Five fields, HubSpot routing.

      GTM Engineer 1 day

    3. 3

      Change the buttons

      Both calls to action.

      Web engineering 1 hour

    4. 4

      Add to sitemap

      /employers.

      Web engineering 1 hour

    5. 5

      Set alerts

      New requests to sales.

      GTM Engineer 1 hour

    6. 6

      Measure

      Requests by source.

      Manager, GTM Engineering weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Staff Product Manager, New Models & Markets

    Smallest test

    Change the "Book a demo" link today.

    Why it works

    Send both buttons to a short employer form or a calendar (company size, role, current EAP, benefits consultant), routed to sales in HubSpot, and add /employers to the sitemap. Track demo requests by source.

    A benefits leader who clicks "Book a demo" and sees a support page is likely to leave; fixing it is a link change.

    Risks and how to handle them

    • Wrong leads

      Ask company size and role on the form.

    Evidence

    • Your websiteEmployers page (/employers): "FOR HR & BENEFITS LEADERS", "Appointments within 1 day", "2.8 days from booking to first completed session", "Seamless EAP -> insurance rollover", "Utilization-based pricing", "Performance-based guarantees available"; the FAQ says employer-funded sessions roll over to the same provider through insurance, covering "approximately 90% of commercial lives". Both "Book a demo" and "Contact sales" link to /contact-us/; a "Consultants: Help your clients feel better" tile has no page of its own. /employers is not listed in the page sitemap.Source
    • Your websiteThe /contact-us/ page that the employer demo buttons open is a support page: "Log in to your portal for personalized support", provider and client help centers, "Join as a provider", and a general support form; nothing for employers or benefits buyers.Source
    • HiringStaff Product Manager, New Models & Markets (posted September 23): owns payor and EAP products; "payors (health insurers) are grappling with how to manage cost, quality, and outcomes at scale"; will build "an entirely new category of B2B offering for employers" and "Define the product vision and MVP for Grow's next generation EAP offering".Source
    • News coverageGrow raised $150 million in March 2026 led by TCV and Growth Equity at Goldman Sachs Alternatives, with BCI and Menlo Ventures new; Grow "connects insurers, employers and health systems to a national network" and will "expand partnerships".Source
  • 03

    GTM Engineering is mapping a "consultant -> employer -> employee journey" and building RFP tooling, and the employers page has a "Consultants: Help your clients feel better" tile. But there is no consultant page: nothing a broker can send a client or use in an RFP.

    High impactMedium effort First result in 1 month Staff Product Manager

    First action

    Interview three consultants about what they need in an RFP.

    How to measure it

    Consultant opportunities

    Now
    –
    Target
    30
    By
    2 quarters

    Steps

    1. 1

      Interview consultants

      Three conversations.

      Staff Product Manager, New Models & Markets 2 weeks

    2. 2

      Write the page

      Model, rollover, reporting.

      Partner marketing 1 week

    3. 3

      Make the fact sheet

      RFP-ready.

      Partner marketing 1 week

    4. 4

      Review

      Claims and privacy wording.

      Clinical and compliance review 1 week

    5. 5

      Build the form

      Consultant records in HubSpot.

      Manager, GTM Engineering 1 week

    6. 6

      Launch

      Email consultants already in deals.

      Staff Product Manager, New Models & Markets 1 day

    First result
    1 month
    Cost
    Staff time
    Owner
    Staff Product Manager, New Models & Markets

    Smallest test

    Send a draft fact sheet to one consultant.

    Why it works

    Publish /benefits-consultants: how Grow's EAP works and rolls over into insurance, utilization-based pricing, reporting employers receive (de-identified and aggregate only), an RFP-ready fact sheet, and a consultant contact form that creates a consultant record in HubSpot. Route copy through clinical and compliance review.

    Consultants control many mid-market benefits decisions; giving them material shortens RFPs and spreads Grow across their client lists.

    Risks and how to handle them

    • Claims in RFPs

      Use the reviewed fact sheet only.

    Evidence

    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
    • Your websiteEmployers page (/employers): "FOR HR & BENEFITS LEADERS", "Appointments within 1 day", "2.8 days from booking to first completed session", "Seamless EAP -> insurance rollover", "Utilization-based pricing", "Performance-based guarantees available"; the FAQ says employer-funded sessions roll over to the same provider through insurance, covering "approximately 90% of commercial lives". Both "Book a demo" and "Contact sales" link to /contact-us/; a "Consultants: Help your clients feel better" tile has no page of its own. /employers is not listed in the page sitemap.Source
    • HiringStaff Product Manager, New Models & Markets (posted September 23): owns payor and EAP products; "payors (health insurers) are grappling with how to manage cost, quality, and outcomes at scale"; will build "an entirely new category of B2B offering for employers" and "Define the product vision and MVP for Grow's next generation EAP offering".Source
  • 04

    The new audio lead must measure a channel "without clean click-based attribution" using "promo codes, vanity URLs" and lift tests. Short paths a host would read out, such as /podcast or /listen, currently return 404.

    High impactLow effort First result in 2 weeks Growth Manager

    First action

    Set up paths for the top five shows.

    How to measure it

    Attributed audio bookings

    Now
    –
    Target
    +40%
    By
    1 quarter

    Steps

    1. 1

      Pick shows

      Top five by spend.

      Growth Manager, Audio 1 day

    2. 2

      Create paths

      Short and easy to say.

      Web engineering 1 day

    3. 3

      Store the source

      Through booking.

      GTM Engineer 2 days

    4. 4

      Add survey option

      Per show.

      Growth Manager, Audio 1 day

    5. 5

      Brief hosts

      Read the path clearly.

      Growth Manager, Audio 1 week

    6. 6

      Report

      Weekly by path.

      Senior Performance Marketing Analyst weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Growth Manager, Audio

    Smallest test

    Launch one show's path this week.

    Why it works

    Create short, easy-to-say paths per show or network (for example growtherapy.com/<show>) that open the insurance check with the source stored, and add a "where did you hear about us?" option per show at booking. Report bookings by path weekly.

    Every listener who types the path is counted, which helps prove which shows to scale.

    Risks and how to handle them

    • Listeners type the homepage instead

      Combine with the booking survey and lift tests.

    Evidence

    • HiringGrowth Manager, Audio (posted September 8): scale "podcast, streaming, and experimental audio placements", manage "host-read and run-of-network partnerships", and "Establish measurement methodology for a channel without clean click-based attribution (promo codes, vanity URLs, incrementality/lift testing)"; works with the Director of Mass Media and the Influencer Marketing Manager.Source
    • Site checkSitemaps list 16 core pages, 344 blog posts, 122 therapy-basics guides (including a comparison hub against Alma, BetterHelp, Brightside, Headway, Rula, SonderMind, Talkiatry, Talkspace and others), 8 mental-health tests and about 34,000 provider profiles. Short vanity paths an audio ad would read out (/podcast, /listen, /audio, /offer) return 404.Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
  • 05

    The partner pages each give a different access figure: "< 2 Days" (physicians), "=2 Days" (payors), "Appointments within 1 day" and "2.8 days from booking to first completed session" (employers), and "Most clients start within 2 days" (homepage). Buyers compare these pages side by side.

    Medium impactLow effort First result in 2 weeks Clinical and compliance review

    First action

    List every access figure on the site.

    How to measure it

    Partner pages aligned

    Now
    –
    Target
    All
    By
    30 days

    Steps

    1. 1

      List figures

      All pages.

      Partner marketing 1 day

    2. 2

      Agree definition

      With analytics.

      Senior Business Data Analyst, Business Analytics 2 days

    3. 3

      Review

      Wording and footnote.

      Clinical and compliance review 2 days

    4. 4

      Update pages

      All partner pages.

      Web engineering 1 day

    5. 5

      Refresh quarterly

      From data.

      Senior Business Data Analyst, Business Analytics quarterly

    6. 6

      Brief sales

      Same figure on calls.

      Director, Physician Partnership Sales 1 day

    First result
    2 weeks
    Cost
    $0
    Owner
    Clinical and compliance review

    Smallest test

    Fix the "employees" wording today.

    Why it works

    Agree one definition (first offered appointment, or first completed session), the period and source, and show it the same way everywhere with a short footnote. Fix the "employees' lives" wording on the physicians and payors pages while you are there.

    Consistent, footnoted figures are easier for payors, physicians and employers to trust and to quote.

    Risks and how to handle them

    • A lower number looks worse

      Explain what is measured.

    Evidence

    • Your websitePhysicians page (/pcp-physicians, checked October 22, 2026): "Your patients deserve to Grow"; "26K+ Therapists and prescribers", "$21 Average copay", "< 2 Days To first appointment"; a quote from the Director of Harvard's Center for Primary Care. The only call to action is "Partner with us", which jumps to a form (name, practice, practice size, role, work phone, work email, questions). There is no way for an office to refer a patient, no patient handout or link, and the outcomes block ends "shows up in your employees' lives".Source
    • Your websiteEmployers page (/employers): "FOR HR & BENEFITS LEADERS", "Appointments within 1 day", "2.8 days from booking to first completed session", "Seamless EAP -> insurance rollover", "Utilization-based pricing", "Performance-based guarantees available"; the FAQ says employer-funded sessions roll over to the same provider through insurance, covering "approximately 90% of commercial lives". Both "Book a demo" and "Contact sales" link to /contact-us/; a "Consultants: Help your clients feel better" tile has no page of its own. /employers is not listed in the page sitemap.Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
  • 06

    Real Chrome visitors to the homepage wait 309 ms for the page to respond to taps, failing Core Web Vitals, and the mobile lab score is 27 with 2.36 MB of JavaScript. Paid social is a major acquisition channel and the insurance search is the first thing visitors use.

    High impactMedium effort First result in 1 month Web engineering

    First action

    Profile the first tap on the insurance picker.

    How to measure it

    Homepage INP p75

    Now
    –
    Target
    Under 200 ms
    By
    1 quarter

    Steps

    1. 1

      Profile

      First taps.

      Web engineering 2 days

    2. 2

      Defer scripts

      Not needed for search.

      Web engineering 1 week

    3. 3

      Split bundles

      Heavy components.

      Web engineering 2 weeks

    4. 4

      Set a budget

      INP and JS size.

      Web engineering 1 day

    5. 5

      A/B check

      Search starts.

      Senior Performance Marketing Analyst 2 weeks

    6. 6

      Monitor

      Chrome field data.

      Web engineering monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Web engineering

    Smallest test

    Defer one non-essential script and compare.

    Why it works

    Profile the insurance and state pickers and the provider carousels, defer scripts not needed for the first search, and split heavy bundles. Set an INP budget under 200 ms and watch it in release checks.

    Faster responses in the first search step lift conversion on every paid click.

    Risks and how to handle them

    • Breaking tracking

      Test analytics after every change.

    Evidence

    • PageSpeedGoogle PageSpeed (mobile, homepage): performance score 27, total blocking time 2.6 s, 2.36 MB of JavaScript in a 3.8 MB page. Real Chrome visitors: LCP 1.55 s (good) but INP 309 ms, so the page fails Core Web Vitals on responsiveness.Source
    • HiringSenior Performance Marketing Analyst (posted September 17): paid social for client acquisition on "Meta, TikTok, YouTube - plus creator and affiliate paid partnerships", a "high-velocity creative testing roadmap", "incrementality and geo-lift testing", working with "conversion rate optimization, lifecycle, finance, and legal"; "competitive markets where the obvious tactics are saturated".Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source

This quarter 9

The core plays for the next three months.

  • 07

    Grow's strongest facts are concrete: "$21 average cost per session with insurance", 125+ insurance partners and "start in days". The performance team is building a high-velocity creative testing roadmap in saturated markets.

    High impactMedium effort First result in 1 quarter Senior Performance Marketing…

    First action

    Brief the first three families.

    How to measure it

    Cost per first session

    Now
    –
    Target
    -15%
    By
    2 quarters

    Steps

    1. 1

      Write briefs

      Three families.

      Senior Performance Marketing Analyst 1 week

    2. 2

      Review claims

      Cost and access wording.

      Clinical and compliance review 1 week

    3. 3

      Make landing states

      Insurance check open.

      Web engineering 1 week

    4. 4

      Launch

      Meta, TikTok, YouTube.

      Senior Performance Marketing Analyst 2 weeks

    5. 5

      Read results

      By family.

      Senior Performance Marketing Analyst weekly

    6. 6

      Scale winners

      Weekly.

      Senior Performance Marketing Analyst weekly

    First result
    1 quarter
    Cost
    Existing budget
    Owner
    Senior Performance Marketing Analyst

    Smallest test

    Run the cost family against current ads for two weeks.

    Why it works

    Test three creative families (cost, "we take your insurance", availability this week), each landing on a matching page with the insurance check open. Read results by family, not only by ad.

    Specific answers to the real barriers outperform generic wellness messaging.

    Risks and how to handle them

    • Price claims vary by plan

      Use the reviewed average with its footnote.

    Evidence

    • HiringSenior Performance Marketing Analyst (posted September 17): paid social for client acquisition on "Meta, TikTok, YouTube - plus creator and affiliate paid partnerships", a "high-velocity creative testing roadmap", "incrementality and geo-lift testing", working with "conversion rate optimization, lifecycle, finance, and legal"; "competitive markets where the obvious tactics are saturated".Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
    • Your websiteRefer-a-provider page: "earn a $200 gift card when they join Grow"; payout once the referral is credentialed and invited, "about 4-8 weeks" after the intro meeting with a Provider Growth Associate. Providers page: "26,000+ clinicians nationwide", "125+ insurance partners", credentialing, billing, "Directory + marketing support", free CE.Source
  • 08

    The audio role is asked to prove a channel without click attribution and to evaluate its "halo effect" on other channels. The performance team already plans geo-lift tests.

    High impactMedium effort First result in 1 quarter Growth Manager

    First action

    Choose matched regions.

    How to measure it

    Incremental bookings from audio

    Now
    –
    Target
    Measured
    By
    1 quarter

    Steps

    1. 1

      Pick regions

      Matched pairs.

      Senior Business Data Analyst, Business Analytics 1 week

    2. 2

      Plan the holdout

      Six weeks.

      Growth Manager, Audio 1 week

    3. 3

      Run it

      Pause in test regions.

      Growth Manager, Audio 6 weeks

    4. 4

      Measure

      Bookings and search.

      Senior Business Data Analyst, Business Analytics 1 week

    5. 5

      Decide

      Budget split.

      Director of Mass Media 1 week

    6. 6

      Repeat

      Twice a year.

      Growth Manager, Audio 6 months

    First result
    1 quarter
    Cost
    Lost audio impressions
    Owner
    Growth Manager, Audio

    Smallest test

    Run one network's holdout in two regions.

    Why it works

    Pick matched regions, pause run-of-network audio in some for six weeks, keep host-reads constant, and compare new client bookings and branded search. Use the result to set the budget split.

    A clean lift number settles the budget argument and guides which formats scale.

    Risks and how to handle them

    • Small effect hard to see

      Use larger regions and a longer test.

    Evidence

    • HiringGrowth Manager, Audio (posted September 8): scale "podcast, streaming, and experimental audio placements", manage "host-read and run-of-network partnerships", and "Establish measurement methodology for a channel without clean click-based attribution (promo codes, vanity URLs, incrementality/lift testing)"; works with the Director of Mass Media and the Influencer Marketing Manager.Source
    • HiringSenior Performance Marketing Analyst (posted September 17): paid social for client acquisition on "Meta, TikTok, YouTube - plus creator and affiliate paid partnerships", a "high-velocity creative testing roadmap", "incrementality and geo-lift testing", working with "conversion rate optimization, lifecycle, finance, and legal"; "competitive markets where the obvious tactics are saturated".Source
  • 09

    Grow's iOS app has 4.76 stars from more than 10,000 ratings, and it is hiring a founding Android engineer. Android users who book now get no app.

    Medium impactLow effort First result in 1 quarter Staff Android Engineer

    First action

    Add the opt-in to the booking confirmation.

    How to measure it

    Android waitlist

    Now
    –
    Target
    50,000
    By
    2 quarters

    Steps

    1. 1

      Detect Android

      At booking.

      Web engineering 1 day

    2. 2

      Add opt-in

      Confirmation page.

      Web engineering 2 days

    3. 3

      Ask one question

      What would you use?

      Staff Android Engineer (Founding) 1 day

    4. 4

      Store consent

      For launch email.

      GTM Engineer 1 day

    5. 5

      Shape scope

      From answers.

      Staff Android Engineer (Founding) 1 month

    6. 6

      Launch email

      On release.

      Lifecycle marketing 1 day

    First result
    1 quarter
    Cost
    $0
    Owner
    Staff Android Engineer (Founding)

    Smallest test

    Add the opt-in for one week and count.

    Why it works

    Ask Android users after booking whether they want the app when it launches, collect opt-ins, and email them at launch. Use their answers to choose the first Android features.

    A ready audience gives the Android launch instant installs and reviews.

    Risks and how to handle them

    • Long wait

      Send a progress update.

    Evidence

    • HiringProvider Growth Associate (posted September 24): "5-6+ meetings per day" with prospective providers, tailored "based on license type, stage in practice, and location", with AI tools that "surface which providers to prioritize" and "automate follow-up nurture". Staff Android Engineer (Founding, posted September 18): "Grow Therapy's iOS app launched earlier this year" and "Android is next".Source
    • App StoreThe Grow Therapy iOS app is rated 4.76 from 10,725 ratings and was updated October 19, 2026. There is no Android app yet.Source
  • 10

    Grow pays a $200 gift card for each referred provider who joins, and Provider Growth Associates handle a high volume of intro meetings. Providers trust peers more than ads, but the referral page sits in the footer.

    High impactLow effort First result in 1 quarter Provider Growth Associate

    First action

    Pick three milestones.

    How to measure it

    Provider referrals

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Pick milestones

      Three moments.

      Provider Growth Associate 1 week

    2. 2

      Add prompts

      Provider app.

      GTM Engineer 2 weeks

    3. 3

      Email asks

      After milestones.

      Lifecycle marketing ongoing

    4. 4

      Fast-track meetings

      Referred providers first.

      Provider Growth Associate ongoing

    5. 5

      Pay quickly

      At credentialing.

      Finance ongoing

    6. 6

      Measure

      By milestone.

      Senior Business Data Analyst, Business Analytics monthly

    First result
    1 quarter
    Cost
    Referral payouts
    Owner
    Provider Growth Associate

    Smallest test

    Email the ask to providers who hit a milestone last month.

    Why it works

    Prompt providers to refer after milestones (first full caseload week, first claims paid, CE completed), show the reward in the provider app, and track referrals by milestone.

    Peers bring better-fit providers, and timing raises response.

    Risks and how to handle them

    • Low-fit referrals

      Pay only on credentialed providers, as today.

    Evidence

    • Your websiteRefer-a-provider page: "earn a $200 gift card when they join Grow"; payout once the referral is credentialed and invited, "about 4-8 weeks" after the intro meeting with a Provider Growth Associate. Providers page: "26,000+ clinicians nationwide", "125+ insurance partners", credentialing, billing, "Directory + marketing support", free CE.Source
    • HiringProvider Growth Associate (posted September 24): "5-6+ meetings per day" with prospective providers, tailored "based on license type, stage in practice, and location", with AI tools that "surface which providers to prioritize" and "automate follow-up nurture". Staff Android Engineer (Founding, posted September 18): "Grow Therapy's iOS app launched earlier this year" and "Android is next".Source
    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
  • 11

    The Director of Physician Partnership Sales is asked for "patient-status visibility" and "actionable performance insights" for physician partners. Offices keep referring when they see that patients were seen.

    High impactMedium effort First result in 1 quarter Director

    First action

    Agree with compliance what the summary may show.

    How to measure it

    Offices referring monthly

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Agree contents

      Within consent.

      Clinical and compliance review 2 weeks

    2. 2

      Build report

      From the referral engine.

      Manager, GTM Engineering 1 month

    3. 3

      Pilot

      Ten offices.

      Director, Physician Partnership Sales 1 month

    4. 4

      Review calls

      Account managers.

      Director, Physician Partnership Sales monthly

    5. 5

      Roll out

      All offices.

      Director, Physician Partnership Sales 1 quarter

    6. 6

      Measure

      Repeat referrals.

      Senior Business Data Analyst, Business Analytics monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Director, Physician Partnership Sales

    Smallest test

    Send a manual summary to five offices.

    Why it works

    Send each office a monthly summary: referrals received, share booked and seen, and average time to first appointment, built only from data and consents that allow it. Account managers review it with the office.

    Visible results build trust and repeat referrals.

    Risks and how to handle them

    • Privacy

      Aggregate counts unless consent covers more.

    Builds on

    Evidence

    • HiringDirector, Physician Partnership Sales (posted October 21, 2026): "Primary care is a critical path into behavioral healthcare, and our goal is to make Grow the easiest, most trusted referral destination for PCPs, care coordinators, and practice leaders." Priorities: "activating more offices and clinicians, increasing repeat referrals, and building durable referral workflows"; success "is measured by sustained patient referrals and intakes, not one-time contract value"; strengthen trust through "patient-status visibility, and actionable performance insights".Source
    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
    • Your websitePhysicians page (/pcp-physicians, checked October 22, 2026): "Your patients deserve to Grow"; "26K+ Therapists and prescribers", "$21 Average copay", "< 2 Days To first appointment"; a quote from the Director of Harvard's Center for Primary Care. The only call to action is "Partner with us", which jumps to a form (name, practice, practice size, role, work phone, work email, questions). There is no way for an office to refer a patient, no patient handout or link, and the outcomes block ends "shows up in your employees' lives".Source
  • 12

    Grow's outcome figures on the homepage and partner pages (75%, 81%) come from 2026 client-reported data, and its peer-reviewed study (more than 200,000 adults, 2022-2024) reports about 59% and 63% among clients with follow-ups. Different periods and definitions give different numbers, and payors and employers read both.

    High impactMedium effort First result in 1 quarter Clinical and compliance review

    First action

    List every outcome figure and its source.

    How to measure it

    Pages with notes

    Now
    –
    Target
    All partner pages
    By
    1 quarter

    Steps

    1. 1

      List figures

      Every page.

      Partner marketing 2 days

    2. 2

      Document methods

      Source and period.

      Senior Business Data Analyst, Business Analytics 1 week

    3. 3

      Decide leads

      Which figure per page.

      Clinical and compliance review 2 weeks

    4. 4

      Write notes

      Short footnotes.

      Partner marketing 1 week

    5. 5

      Publish

      With study link.

      Web engineering 1 day

    6. 6

      Review yearly

      New data.

      Clinical and compliance review yearly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Clinical and compliance review

    Smallest test

    Add a method note to the employers page.

    Why it works

    Add a short "how we measure" note to each outcome block (source, period, who is included) and link the peer-reviewed study. Let clinical and compliance teams decide which figures lead on each page.

    Method notes make figures credible to sophisticated buyers and protect the brand when numbers are compared.

    Risks and how to handle them

    • Figures look lower

      Lead with the study for clinical buyers and explain both.

    Evidence

    • News coverageGrow's first peer-reviewed outcomes study (JMIR Formative Research, announced March 17, 2026) analysed more than 200,000 adults who entered care from January 2022 to April 2024; among those with follow-up check-ins, about 59% reached clinically meaningful improvement in depression and about 63% in anxiety; nearly 70% continued beyond the early sessions.Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
    • Your websiteEmployers page (/employers): "FOR HR & BENEFITS LEADERS", "Appointments within 1 day", "2.8 days from booking to first completed session", "Seamless EAP -> insurance rollover", "Utilization-based pricing", "Performance-based guarantees available"; the FAQ says employer-funded sessions roll over to the same provider through insurance, covering "approximately 90% of commercial lives". Both "Book a demo" and "Contact sales" link to /contact-us/; a "Consultants: Help your clients feel better" tile has no page of its own. /employers is not listed in the page sitemap.Source
  • 13

    Provider Growth Associates run 5-6+ meetings a day and are measured on activation, and the referral FAQ shows each referral must first book an intro meeting. Every hour between applying and booking loses applicants.

    High impactMedium effort First result in 1 quarter Provider Growth Associate

    First action

    Measure today's time from application to meeting.

    How to measure it

    Applicants booking a meeting

    Now
    –
    Target
    +25%
    By
    1 quarter

    Steps

    1. 1

      Measure

      Current time and drop-off.

      Senior Business Data Analyst, Business Analytics 1 week

    2. 2

      Add calendar

      Thank-you page.

      GTM Engineer 2 weeks

    3. 3

      Match

      License and state.

      GTM Engineer 1 week

    4. 4

      Remind

      Text and email.

      GTM Engineer 1 week

    5. 5

      Train

      Prepared first meetings.

      Provider Growth Associate 1 week

    6. 6

      Measure

      Activation.

      Senior Business Data Analyst, Business Analytics monthly

    First result
    1 quarter
    Cost
    Scheduling tool
    Owner
    Provider Growth Associate

    Smallest test

    Test the calendar for one license type.

    Why it works

    Show a calendar on the application thank-you page, matched by license type and state, with reminders by text. Track no-shows and time to meeting.

    Immediate booking captures intent and fills associates' calendars with less chasing.

    Risks and how to handle them

    • Calendar overload

      Cap slots per associate.

    Evidence

    • HiringProvider Growth Associate (posted September 24): "5-6+ meetings per day" with prospective providers, tailored "based on license type, stage in practice, and location", with AI tools that "surface which providers to prioritize" and "automate follow-up nurture". Staff Android Engineer (Founding, posted September 18): "Grow Therapy's iOS app launched earlier this year" and "Android is next".Source
    • Your websiteRefer-a-provider page: "earn a $200 gift card when they join Grow"; payout once the referral is credentialed and invited, "about 4-8 weeks" after the intro meeting with a Provider Growth Associate. Providers page: "26,000+ clinicians nationwide", "125+ insurance partners", credentialing, billing, "Directory + marketing support", free CE.Source
    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
  • 14

    Grow prices employer care on utilization and offers "a custom ROI analysis". Benefits leaders want a rough number before a call.

    High impactMedium effort First result in 1 quarter Staff Product Manager

    First action

    Agree the formula and ranges.

    How to measure it

    Calculator-sourced demos

    Now
    –
    Target
    20 a month
    By
    2 quarters

    Steps

    1. 1

      Agree formula

      With finance.

      Staff Product Manager, New Models & Markets 2 weeks

    2. 2

      Design

      Three inputs.

      Web engineering 1 week

    3. 3

      Build

      On /employers.

      Web engineering 2 weeks

    4. 4

      Review

      Claims.

      Clinical and compliance review 1 week

    5. 5

      Route to sales

      HubSpot.

      GTM Engineer 2 days

    6. 6

      Measure

      Demos.

      Manager, GTM Engineering monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Staff Product Manager, New Models & Markets

    Smallest test

    Put an example table on the page.

    Why it works

    Add a calculator: employee count, expected use and current EAP cost, showing a range and the insurance rollover. Send the inputs to sales so the demo starts with the buyer's own numbers.

    A self-serve estimate qualifies leads and makes the pricing model concrete.

    Risks and how to handle them

    • Over-precise numbers

      Show ranges.

    Builds on

    Evidence

    • Your websiteEmployers page (/employers): "FOR HR & BENEFITS LEADERS", "Appointments within 1 day", "2.8 days from booking to first completed session", "Seamless EAP -> insurance rollover", "Utilization-based pricing", "Performance-based guarantees available"; the FAQ says employer-funded sessions roll over to the same provider through insurance, covering "approximately 90% of commercial lives". Both "Book a demo" and "Contact sales" link to /contact-us/; a "Consultants: Help your clients feel better" tile has no page of its own. /employers is not listed in the page sitemap.Source
    • HiringStaff Product Manager, New Models & Markets (posted September 23): owns payor and EAP products; "payors (health insurers) are grappling with how to manage cost, quality, and outcomes at scale"; will build "an entirely new category of B2B offering for employers" and "Define the product vision and MVP for Grow's next generation EAP offering".Source
  • 15

    The performance team scales creator and affiliate partnerships, and Grow's message is therapy covered by insurance. Many people do not know their plan covers therapy.

    Medium impactMedium effort First result in 1 quarter Senior Performance Marketing…

    First action

    List 30 finance and benefits creators.

    How to measure it

    Creator bookings

    Now
    –
    Target
    1,000 a quarter
    By
    2 quarters

    Steps

    1. 1

      List creators

      Finance and benefits.

      Senior Performance Marketing Analyst 1 week

    2. 2

      Write briefs

      Coverage explainers.

      Senior Performance Marketing Analyst 1 week

    3. 3

      Review

      No clinical claims.

      Clinical and compliance review 1 week

    4. 4

      Launch

      Ten creators.

      Senior Performance Marketing Analyst 1 month

    5. 5

      Track

      Paths and codes.

      Senior Performance Marketing Analyst weekly

    6. 6

      Scale

      Best performers.

      Senior Performance Marketing Analyst monthly

    First result
    1 quarter
    Cost
    Creator fees
    Owner
    Senior Performance Marketing Analyst

    Smallest test

    Run one creator test.

    Why it works

    Brief personal-finance and benefits creators (not clinical advice) to explain how to check therapy coverage, with a vanity path to the insurance check. Measure by path and code.

    Practical explainers reach people who would never click a therapy ad.

    Risks and how to handle them

    • Off-message content

      Approve scripts before posting.

    Builds on

    Evidence

    • HiringSenior Performance Marketing Analyst (posted September 17): paid social for client acquisition on "Meta, TikTok, YouTube - plus creator and affiliate paid partnerships", a "high-velocity creative testing roadmap", "incrementality and geo-lift testing", working with "conversion rate optimization, lifecycle, finance, and legal"; "competitive markets where the obvious tactics are saturated".Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
    • HiringGrowth Manager, Audio (posted September 8): scale "podcast, streaming, and experimental audio placements", manage "host-read and run-of-network partnerships", and "Establish measurement methodology for a channel without clean click-based attribution (promo codes, vanity URLs, incrementality/lift testing)"; works with the Director of Mass Media and the Influencer Marketing Manager.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The Director role covers health systems, MSOs and virtual primary care, and the Series D funds new partnerships. A referral from inside the clinician's own system is easier than any link.

    High impactHigh effort First result in 3 quarters Director

    First action

    Pick one health-system partner for a pilot.

    How to measure it

    Referrals per clinician

    Now
    –
    Target
    2x
    By
    3 quarters

    Steps

    1. 1

      Pick a partner

      One health system.

      Director, Physician Partnership Sales 1 month

    2. 2

      Scope the order

      With their IT.

      Manager, GTM Engineering 1 month

    3. 3

      Privacy review

      Consent and data flow.

      Clinical and compliance review 1 month

    4. 4

      Build

      Order and status return.

      Manager, GTM Engineering 1 quarter

    5. 5

      Pilot

      Two clinics.

      Director, Physician Partnership Sales 1 quarter

    6. 6

      Scale

      More systems.

      Director, Physician Partnership Sales 2 quarters

    First result
    3 quarters
    Cost
    Integration costs
    Owner
    Director, Physician Partnership Sales

    Smallest test

    Map one health system's referral steps.

    Why it works

    With one health-system partner, build a referral order that sends the patient a Grow booking link and returns appointment status, within consent and HIPAA rules. Measure referrals per clinician before and after.

    Embedded referrals become the default path and lock in repeat volume.

    Risks and how to handle them

    • Long IT queues

      Start with a simple order set and links.

    Builds on

    Evidence

    • HiringDirector, Physician Partnership Sales (posted October 21, 2026): "Primary care is a critical path into behavioral healthcare, and our goal is to make Grow the easiest, most trusted referral destination for PCPs, care coordinators, and practice leaders." Priorities: "activating more offices and clinicians, increasing repeat referrals, and building durable referral workflows"; success "is measured by sustained patient referrals and intakes, not one-time contract value"; strengthen trust through "patient-status visibility, and actionable performance insights".Source
    • News coverageGrow raised $150 million in March 2026 led by TCV and Growth Equity at Goldman Sachs Alternatives, with BCI and Menlo Ventures new; Grow "connects insurers, employers and health systems to a national network" and will "expand partnerships".Source
    • HiringManager, GTM Engineering (posted September 24) and GTM Engineer (September 18): build "the referral engine that turns physician outreach into inbound patient referrals", "Automate intake and routing" so referrals from physician offices "are captured and assigned with zero manual handling", "Ship attribution" tying outreach to "referral volume and quality"; for the Employee Assistance Program, "Map the end-to-end consultant -> employer -> employee journey" and "Ship consultant & RFP tooling"; and a provider pipeline "from first application to an active, engaged member".Source
  • 17

    Grow has data from 15 million sessions across 125+ insurance partners and every state. Wait times, coverage and in-network availability by state are questions reporters, payors and employers ask.

    High impactMedium effort First result in 3 quarters Senior Business Data Analyst

    First action

    Pick ten access questions.

    How to measure it

    Report downloads

    Now
    –
    Target
    10,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten.

      Partner marketing 1 week

    2. 2

      Analyse

      De-identified data.

      Senior Business Data Analyst, Business Analytics 2 months

    3. 3

      Privacy review

      Small-group suppression.

      Clinical and compliance review 1 month

    4. 4

      Write

      Report and state pages.

      Partner marketing 1 month

    5. 5

      Launch

      Press and partners.

      Partner marketing 1 month

    6. 6

      Use in sales

      Regional findings.

      Director, Physician Partnership Sales ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Senior Business Data Analyst, Business Analytics

    Smallest test

    Publish one state chart.

    Why it works

    Publish a yearly de-identified report on access: time to first appointment by state, in-network supply, plan mix, and session continuity. Keep it to access and operations; route any outcome statements through clinical review.

    Original access data earns press and gives sales a reason to call every region.

    Risks and how to handle them

    • Data privacy

      Aggregate and suppress small groups.

    Evidence

    • HiringEvery Grow job post: "Since launching in 2020, 15 million sessions have started on Grow"; "a three-sided marketplace that empowers providers, augments insurance payors, and serves patients"; "more than $328M in funding, including our Series D at a $3B valuation".Source
    • Your websiteRefer-a-provider page: "earn a $200 gift card when they join Grow"; payout once the referral is credentialed and invited, "about 4-8 weeks" after the intro meeting with a Provider Growth Associate. Providers page: "26,000+ clinicians nationwide", "125+ insurance partners", credentialing, billing, "Directory + marketing support", free CE.Source
    • News coverageGrow's first peer-reviewed outcomes study (JMIR Formative Research, announced March 17, 2026) analysed more than 200,000 adults who entered care from January 2022 to April 2024; among those with follow-up check-ins, about 59% reached clinically meaningful improvement in depression and about 63% in anxiety; nearly 70% continued beyond the early sessions.Source
  • 18

    The New Models PM says payors now grapple with "cost, quality, and outcomes at scale", and Grow says 75-80% of its providers are new to payor networks. A packaged offer with verifiable figures fits that shift.

    High impactHigh effort First result in 4 quarters Staff Product Manager

    First action

    Pick the metrics with one plan.

    How to measure it

    Plans signed

    Now
    –
    Target
    3
    By
    4 quarters

    Steps

    1. 1

      Pick metrics

      With one plan.

      Staff Product Manager, New Models & Markets 1 month

    2. 2

      Build reporting

      Scheduled data.

      Senior Business Data Analyst, Business Analytics 1 quarter

    3. 3

      Review

      Claims.

      Clinical and compliance review 1 month

    4. 4

      Pilot

      One plan.

      Staff Product Manager, New Models & Markets 2 quarters

    5. 5

      Case study

      Results.

      Partner marketing 1 month

    6. 6

      Sell

      More plans.

      Staff Product Manager, New Models & Markets ongoing

    First result
    4 quarters
    Cost
    Product and data time
    Owner
    Staff Product Manager, New Models & Markets

    Smallest test

    Draft the metric sheet.

    Why it works

    Package network expansion, provider quality scorecards and access reporting for payors, with agreed metrics and data shared on a schedule. Start with one plan and publish a case study.

    Payors buy what they can measure, and a reference plan opens others.

    Risks and how to handle them

    • Long payor cycles

      Build on existing relationships.

    Evidence

    • HiringStaff Product Manager, New Models & Markets (posted September 23): owns payor and EAP products; "payors (health insurers) are grappling with how to manage cost, quality, and outcomes at scale"; will build "an entirely new category of B2B offering for employers" and "Define the product vision and MVP for Grow's next generation EAP offering".Source
    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
    • News coverageGrow raised $150 million in March 2026 led by TCV and Growth Equity at Goldman Sachs Alternatives, with BCI and Menlo Ventures new; Grow "connects insurers, employers and health systems to a national network" and will "expand partnerships".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Grow has public self-check pages (anxiety, depression, ADHD), and primary care is "a critical path" into care. A waiting-room QR to a self-check then booking is easy for offices to offer.

    Medium impactLow effort First result in 1 quarter Director

    First action

    Design one card.

    How to measure it

    Card bookings

    Now
    –
    Target
    300 a quarter
    By
    2 quarters

    Steps

    1. 1

      Design card

      Office code.

      Partner marketing 1 week

    2. 2

      Review

      Wording.

      Clinical and compliance review 1 week

    3. 3

      Print

      Partner offices.

      Director, Physician Partnership Sales 2 weeks

    4. 4

      Distribute

      Account managers.

      Director, Physician Partnership Sales 1 month

    5. 5

      Track

      By office.

      Manager, GTM Engineering monthly

    6. 6

      Refine

      Best offices.

      Director, Physician Partnership Sales quarterly

    First result
    1 quarter
    Cost
    Print costs
    Owner
    Director, Physician Partnership Sales

    Smallest test

    Place cards in two offices.

    Why it works

    Make a waiting-room card with the office code linking to the self-check pages and then the insurance search. Clinical and compliance teams review the card and the pages' wording.

    Patients act while they wait, and offices refer without extra work.

    Risks and how to handle them

    • Self-checks misread as diagnosis

      Keep the reviewed disclaimer on every page.

    Builds on

    Evidence

    • Site checkSitemaps list 16 core pages, 344 blog posts, 122 therapy-basics guides (including a comparison hub against Alma, BetterHelp, Brightside, Headway, Rula, SonderMind, Talkiatry, Talkspace and others), 8 mental-health tests and about 34,000 provider profiles. Short vanity paths an audio ad would read out (/podcast, /listen, /audio, /offer) return 404.Source
    • HiringDirector, Physician Partnership Sales (posted October 21, 2026): "Primary care is a critical path into behavioral healthcare, and our goal is to make Grow the easiest, most trusted referral destination for PCPs, care coordinators, and practice leaders." Priorities: "activating more offices and clinicians, increasing repeat referrals, and building durable referral workflows"; success "is measured by sustained patient referrals and intakes, not one-time contract value"; strengthen trust through "patient-status visibility, and actionable performance insights".Source
    • Your websitePhysicians page (/pcp-physicians, checked October 22, 2026): "Your patients deserve to Grow"; "26K+ Therapists and prescribers", "$21 Average copay", "< 2 Days To first appointment"; a quote from the Director of Harvard's Center for Primary Care. The only call to action is "Partner with us", which jumps to a form (name, practice, practice size, role, work phone, work email, questions). There is no way for an office to refer a patient, no patient handout or link, and the outcomes block ends "shows up in your employees' lives".Source
  • 20

    Provider Growth Associates tailor their pitch "based on license type, stage in practice, and location", and the blog already has "Becoming a Solo Provider" posts. Clinicians search for state-specific steps.

    Medium impactLow effort First result in 1 quarter Provider Growth Associate

    First action

    Pick the five states with the most applicants.

    How to measure it

    Guide-sourced applications

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick states

      Top five.

      Provider Growth Associate 1 week

    2. 2

      Research

      State rules.

      Content team 1 month

    3. 3

      Write

      By license type.

      Content team 1 month

    4. 4

      Review

      Accuracy.

      Clinical and compliance review 2 weeks

    5. 5

      Publish

      With meeting link.

      Web engineering 1 week

    6. 6

      Expand

      More states.

      Content team quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Provider Growth Associate

    Smallest test

    Publish one state guide.

    Why it works

    Publish one guide per state and license type: licensure, insurance panels, typical timelines and how Grow handles credentialing. Link each to an intro meeting.

    Useful, specific guides attract clinicians at the decision point.

    Risks and how to handle them

    • Rules change

      Date each guide and review yearly.

    Evidence

    • HiringProvider Growth Associate (posted September 24): "5-6+ meetings per day" with prospective providers, tailored "based on license type, stage in practice, and location", with AI tools that "surface which providers to prioritize" and "automate follow-up nurture". Staff Android Engineer (Founding, posted September 18): "Grow Therapy's iOS app launched earlier this year" and "Android is next".Source
    • Your websiteRefer-a-provider page: "earn a $200 gift card when they join Grow"; payout once the referral is credentialed and invited, "about 4-8 weeks" after the intro meeting with a Provider Growth Associate. Providers page: "26,000+ clinicians nationwide", "125+ insurance partners", credentialing, billing, "Directory + marketing support", free CE.Source
    • Site checkSitemaps list 16 core pages, 344 blog posts, 122 therapy-basics guides (including a comparison hub against Alma, BetterHelp, Brightside, Headway, Rula, SonderMind, Talkiatry, Talkspace and others), 8 mental-health tests and about 34,000 provider profiles. Short vanity paths an audio ad would read out (/podcast, /listen, /audio, /offer) return 404.Source
  • 21

    The homepage has no social share image, and about 34,000 provider profiles get passed between friends and offices. Links shared without an image look unfinished.

    Low impactLow effort First result in 2 weeks Web engineering

    First action

    Add the homepage share image.

    How to measure it

    Shared-link clicks

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Design default

      One image.

      Design 1 day

    2. 2

      Add to homepage

      Open Graph tags.

      Web engineering 1 hour

    3. 3

      Profile cards

      Generated.

      Web engineering 1 week

    4. 4

      Review wording

      Profiles.

      Clinical and compliance review 2 days

    5. 5

      Test previews

      Apps.

      Web engineering 1 day

    6. 6

      Measure

      Shared traffic.

      Senior Performance Marketing Analyst monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web engineering

    Smallest test

    Add the homepage image today.

    Why it works

    Add a default share image and generate a simple branded card per provider profile (name, credentials, availability wording reviewed). Check previews in messaging apps.

    Better previews raise click-through on every shared link at no cost.

    Risks and how to handle them

    • Provider privacy

      Use only what the public profile shows.

    Evidence

    • Your websitePayors page (/payors): "75-80% Providers new to payor networks", "=2 Days To first appointment", and the same outcomes block ending "shows up in your employees' lives". Homepage: "Book therapy in minutes, start in days", "$21 average cost per session with insurance", "Most clients start within 2 days", "1,250,000+ people choose Grow", outcome figures (75%, 81%, 87%, 95%) sourced to "Grow client-reported PHQ-9, GAD-7, and survey data from 2026"; footer links Facebook, Instagram, LinkedIn, TikTok and X; no social share image.Source
    • Site checkSitemaps list 16 core pages, 344 blog posts, 122 therapy-basics guides (including a comparison hub against Alma, BetterHelp, Brightside, Headway, Rula, SonderMind, Talkiatry, Talkspace and others), 8 mental-health tests and about 34,000 provider profiles. Short vanity paths an audio ad would read out (/podcast, /listen, /audio, /offer) return 404.Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Grow Therapy did not commission, review or endorse it, and Programmable is not affiliated with Grow Therapy. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Grow Therapy runs its business.

Something wrong, or do you represent Grow Therapy? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Refer-a-patient path, employer demo routing, consultant page, audio vanity paths, one access figure and homepage responsiveness; share images.

  2. Days 31 to 6011 ideas

    Paid social creative, the audio holdout, Android opt-ins, provider referrals, office summaries, method notes, instant intro meetings, the employer calculator and creators; waiting-room cards and state guides.

  3. Days 61 to 903 ideas

    Start the big bets: health-system referral integration, the access report and the payor offering.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value finding an in-network therapist quickly. The most cited problem: not knowing what insurance covers.

  • Low cost with insurance
  • Waiting weeks for a first appointment
  • In their words: “takes my insurance”

Market

Competitive landscape

4 competitors compared: Headway, Alma, Rula and SonderMind.

  • Gap to exploit: Measurable PCP referral workflows
  • Headway: Similar model; differentiation is in partner channels
  • Alma: Smaller client-facing marketplace

Hiring signals

Grow is building partner channels around its marketplace.

  • Director, Physician Partnership Sales: The easiest referral destination for PCPs. Ideas 1, 11, 16.
  • Manager, GTM Engineering: Referral intake, routing, attribution; EAP consultant journey. Ideas 1, 3.
  • GTM Engineer: PCP, EAP and provider pipeline systems. Ideas 1, 13.

From the team that wrote this playbook

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