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Generated Oct 26, 2026
  1. Programmable
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growth playbook · Oct 26, 2026

joko.com (opens in a new tab)

Joko growth playbook

Diagnosis

Joko is profitable in France, has 7 million users and has just launched in the US, and its hiring shows the plan: a New York team (GM, Head of Online Business, account manager) to sign US merchants and sell placements, a Spain launch with its first marketer and account manager, and growth hires for lifecycle, referral and experiments.

The English site has not caught up: the business page and its case studies are still in French, the savings page is in French, numbers differ between pages, links without a language preference open the French site, and the US store listing never mentions Juno.

This playbook fixes those first, then adds US merchant pages, referral links that carry the code, a first-week cash back journey, a US media kit and a Spanish waitlist.

Growth Score

7/10

Biggest Opportunity

Win US search and US merchants with what Joko already has: 10,000+ merchant relationships, Juno, and a playbook that worked in France, presented in English.

Biggest Risk

Rakuten, Capital One Shopping, Honey and TopCashback are established in the US; a launch that looks French to US brands and shoppers will grow slowly and expensively.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give US brands a Joko Business page in English, with US proof, before the new US team starts selling

    Translate the four headline blocks and the case-study titles on /en/business this week.

    High impact First result in 2 weeks
  2. 2

    Send visitors with no language preference to English, as the x-default tag already says

    Change the default branch of the redirect to /en.

    Medium impact First result in 1 week
  3. 3

    One set of numbers everywhere: users, brands and savings

    Agree the three numbers with Data.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 10Fill-ins · 6Reconsider · 3
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Joko is hiring a Head of Online Business, a GM and an account manager in New York to win US merchants and sell paid placements. But the English business page still reads half in French, and every case study is French: Amazon France, Orange, Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights and Studies pages are French studies of French shoppers. A US brand manager who clicks "Business" sees a French company.

    High impactMedium effort First result in 2 weeks B2B Marketing Manager

    First action

    Translate the four headline blocks and the case-study titles on /en/business this week.

    How to measure it

    US demo requests

    Now
    –
    Target
    30 a month
    By
    90 days

    Steps

    1. 1

      List the French strings

      Every French block on /en/business, insights, studies and articles.

      Webflow Developer 1 day

    2. 2

      Write US copy

      Headlines, model and placement offer for US brands.

      B2B Marketing Manager 3 days

    3. 3

      Pick proof

      US launch facts plus translated European results, labelled.

      B2B Marketing Manager 2 days

    4. 4

      Route the form

      English demo requests to the New York team.

      Revenue Operations, Business Operations 1 day

    5. 5

      Hide French studies

      Keep them on /fr; add a US insights sign-up on /en.

      Webflow Developer 1 day

    6. 6

      Publish and test

      Check every /en business page in a US browser.

      Webflow Developer 1 day

    7. 7

      Use in outreach

      One link in every US sequence.

      Account Manager, US ongoing

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    B2B Marketing Manager

    Smallest test

    Fix the hero, the model blocks and one case study, then send the page in ten US outreach emails.

    Why it works

    Rebuild /en/business in English for US buyers: the US launch facts (10,000+ merchants including Nike, Best Buy, Macy's, Expedia), the performance-only model, the paid placement packages, one or two early US results (or the European results translated and labelled as such), and a demo form that routes to the New York team. Keep the French studies on /fr only, and give the English Insights page a short "US insights coming" note with a sign-up.

    The business page is the link every US sales email and LinkedIn message will carry; English copy and recognisable brands make it work for the team instead of against it.

    Ready to use

    ChecklistUS business page launch list

    [ ] No French strings on /en/business, /en/business/insights, /etudes, /articles
    [ ] US proof: launch facts and recognisable merchants
    [ ] Paid placement packages described
    [ ] European case studies translated and labelled
    [ ] Demo form routed to New York
    [ ] Page title and description in English
    [ ] /en/b2b-landing titled

    Risks and how to handle them

    • Few US results yet

      Show European results clearly labelled and add US cases as they come.

    • French team edits overwrite English

      Give each locale its own owner in Webflow.

    Evidence

    • Your websiteThe English business page (home.joko.com/en/business, tagged en-US) mixes English headlines with French copy ("Générez des ventes incrémentales en magasin", "Modèle 100 % à la performance"), and every case study is French and in French: Amazon France affiliation, Orange (Livebox), Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights, Studies and Articles pages are titled and written in French ("Les grandes tendances retail et consommation en France", studies on French back-to-school and the small-parcels tax). Checked twice on October 23, 2026; the pages are static HTML, not geo-served.Source
    • HiringHead of Online Business, US (New York, posted October 20, 2026): build and lead the US commercial function, win new merchant partners, negotiate "more compelling offers for our users and better commission rates", and grow media revenue: "Develop our paid placement offering with our Marketing team, define packages and pricing, and win advertiser budgets by demonstrating the value of our audience and the results our campaigns deliver."Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
    • HiringAccount Manager, US (New York, posted October 20, 2026): joins "our founding commercial team in the US", negotiates "commission rates, cash back offers, and campaign terms", works with brands, affiliate networks and agencies, and prepares "clear presentations and business reviews that demonstrate the value we deliver to partners".Source
    • News coverageJoko USA, Inc. announced the US launch of the Joko app on September 22, 2026: "already used by more than 6 million European consumers (generating more than $50 million in revenue)", "more than 10,000 partner merchants, including Amazon, Nike, Sephora, T-Mobile, DoorDash, Walgreens, Apple and Expedia", and "the only AI shopping assistant that combines product discovery, price comparison, cash back, automatic coupons and price tracking".Source
  • 02

    joko.com sends anyone who does not state a language to the French site. Real US browsers state one and get English, but many crawlers and link-preview bots do not, so a joko.com link pasted into a US article, chat or social post can show a French preview.

    Medium impactLow effort First result in 1 week Webflow Developer

    First action

    Change the default branch of the redirect to /en.

    How to measure it

    Link previews showing the English page

    Now
    –
    Target
    100%
    By
    2 weeks

    Steps

    1. 1

      Map the redirect

      Current rules and defaults.

      Webflow Developer 2 hours

    2. 2

      Change the default

      x-default to /en.

      Webflow Developer 2 hours

    3. 3

      Add a switch

      Country and language in the header.

      Webflow Developer 1 day

    4. 4

      Test previews

      Main chat and social apps.

      Brand & Communications Lead 2 hours

    5. 5

      Check French users

      French browsers still reach /fr.

      Webflow Developer 1 hour

    6. 6

      Monitor

      Search Console by country.

      SEO Manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Webflow Developer

    Smallest test

    Test one joko.com link preview in three apps before and after.

    Why it works

    Make the root redirect follow the x-default (English) when no language is stated, keep the browser-language redirect for everyone else, and add a visible country and language switch. Check how links preview in the main chat and social apps.

    The US team will share joko.com everywhere; the preview is often the first thing a US partner or shopper sees.

    Risks and how to handle them

    • French users without a language header see English

      Keep the switch visible and remember the choice.

    Evidence

    • Your websitejoko.com redirects to home.joko.com, which sends visitors by browser language: a request with an English Accept-Language goes to /en, and a request with no language preference (as many crawlers and link-preview bots send) goes to /fr, although the pages declare /en as x-default.Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
  • 03

    The English homepage and US App Store listing say 7,500 brands, the launch release and job posts say 10,000+, and the English savings page says 3,500 brands and 5 million users while job posts say 7 million. US journalists and partners checking facts will find different numbers.

    Medium impactLow effort First result in 2 weeks Brand & Communications Lead

    First action

    Agree the three numbers with Data.

    How to measure it

    Pages updated

    Now
    –
    Target
    All public pages
    By
    30 days

    Steps

    1. 1

      Agree numbers

      Users, merchants, savings.

      Data Analyst 1 day

    2. 2

      Update site

      Home, savings and business pages.

      Webflow Developer 1 day

    3. 3

      Update stores

      App Store and Play listings.

      App Store Optimization Manager 1 day

    4. 4

      Update templates

      Job posts and press boilerplate.

      Brand & Communications Lead 1 day

    5. 5

      Mark scope

      Global vs US.

      Brand & Communications Lead 1 hour

    6. 6

      Review

      Quarterly.

      Brand & Communications Lead quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Brand & Communications Lead

    Smallest test

    Fix the homepage brand count today.

    Why it works

    Agree one current figure for users, merchants and savings, with a date, and update the homepage, the savings page, the store listings, the job post template and the press boilerplate. Show which numbers are global and which are US.

    Consistent figures make claims believable and save the PR team corrections.

    Risks and how to handle them

    • Numbers go stale

      Use "over" figures and refresh quarterly.

    Evidence

    • Your websiteOther English pages: /en/economies (tagged en-US) is titled "Découvrez combien les utilisateurs Joko économisent chez vos marques préférées" and says "5 millions d'utilisateurs" and "+3 500 marques"; /en/b2b-landing has the page title "Untitled"; the English homepage shows one feature card in French ("Codes promo automatiques") and "Save on 7,500 brands every day", while job posts and the launch release say 10,000+ merchants.Source
    • News coverageJoko USA, Inc. announced the US launch of the Joko app on September 22, 2026: "already used by more than 6 million European consumers (generating more than $50 million in revenue)", "more than 10,000 partner merchants, including Amazon, Nike, Sephora, T-Mobile, DoorDash, Walgreens, Apple and Expedia", and "the only AI shopping assistant that combines product discovery, price comparison, cash back, automatic coupons and price tracking".Source
    • HiringProduct Manager - Juno (posted August 27, 2026): "Juno is Joko's most ambitious bet: becoming the front door to shopping", an assistant that "searches thousands of merchants at once" and gets people "to the right decision in seconds rather than hours". Every post describes Joko as a certified B Corp with "over 120 talents across Paris, Barcelona, and New York", "More than 7 million users" and "10,000+ merchants", profitable "in our core market" and "scaling globally, with a strong focus on the US".Source
    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
  • 04

    Joko launched in the US as an AI shopping assistant, and the English homepage leads with Juno. But the US App Store listing is titled "Cash back & discounts" and its description never mentions Juno, while the French listing already says "Shopping IA & cashback". The Safari extension shows in the US store as "Joko pour Safari".

    High impactLow effort First result in 1 month App Store Optimization Manager

    First action

    Write two US title and subtitle options.

    How to measure it

    US product page conversion

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      Write options

      Title, subtitle and first lines.

      App Store Optimization Manager 2 days

    2. 2

      Make screenshots

      Juno first.

      Product Designer 1 week

    3. 3

      Rename Safari listing

      English name for the US.

      App Store Optimization Manager 1 day

    4. 4

      Run a test

      Product page optimization.

      App Store Optimization Manager 3 weeks

    5. 5

      Mirror on Play

      Same story on Google Play.

      App Store Optimization Manager 1 week

    6. 6

      Report

      Conversion by source.

      Data Analyst monthly

    First result
    1 month
    Cost
    $0
    Owner
    App Store Optimization Manager

    Smallest test

    Change the first screenshot to Juno and compare for two weeks.

    Why it works

    Test a US title and subtitle that name the AI shopping assistant, put Juno in the first lines and first screenshots, and rename the Safari extension for the US store. Use Apple's product page tests to compare conversion.

    Store pages convert installs that the paid and press work bring in; the listing should sell what the launch promised.

    Risks and how to handle them

    • Cash back is the reason people install

      Keep cash back in the subtitle beside Juno.

    Evidence

    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
    • News coverageJoko USA, Inc. announced the US launch of the Joko app on September 22, 2026: "already used by more than 6 million European consumers (generating more than $50 million in revenue)", "more than 10,000 partner merchants, including Amazon, Nike, Sephora, T-Mobile, DoorDash, Walgreens, Apple and Expedia", and "the only AI shopping assistant that combines product discovery, price comparison, cash back, automatic coupons and price tracking".Source
    • Your websiteEnglish homepage: "Your free AI shopping app with savings built in", 4.7/5 in the App Store, Juno ("Ask Juno what you need", "It scans millions of products in seconds"), cash back online and in-store, gift cards, automatic coupons, budget tracking with "check your carbon footprint", loyalty cards, buy now pay later and price tracking; US social accounts (@joko_us on Instagram and TikTok, jokoappUS on Facebook).Source
    • HiringProduct Manager - Juno (posted August 27, 2026): "Juno is Joko's most ambitious bet: becoming the front door to shopping", an assistant that "searches thousands of merchants at once" and gets people "to the right decision in seconds rather than hours". Every post describes Joko as a certified B Corp with "over 120 talents across Paris, Barcelona, and New York", "More than 7 million users" and "10,000+ merchants", profitable "in our core market" and "scaling globally, with a strong focus on the US".Source
  • 05

    Joko's first marketer and account manager for Spain are being hired now, but there is no Spanish site (/es is "Not Found") and the app is not in the Spanish App Store yet. Every Spanish visitor today leaves with nothing.

    High impactLow effort First result in 1 month Marketing Manager

    First action

    Write the Spanish page copy with the hiring team in Barcelona.

    How to measure it

    Waitlist sign-ups

    Now
    –
    Target
    20,000 before launch
    By
    2 quarters

    Steps

    1. 1

      Write copy

      Spanish promise and FAQ.

      Marketing Manager, Spain 1 week

    2. 2

      Build /es

      Waitlist page with hreflang.

      Webflow Developer 3 days

    3. 3

      Add referral

      Invite friends to move up the list.

      Growth Software Engineer 1 week

    4. 4

      Show merchants

      Logos as they sign.

      Account Manager, Spain ongoing

    5. 5

      Seed

      Spanish social and creators.

      Marketing Manager, Spain 1 month

    6. 6

      Hand over

      List into launch CRM.

      CRM & Lifecycle Manager at launch

    First result
    1 month
    Cost
    Small ad budget
    Owner
    Marketing Manager, Spain

    Smallest test

    Put up a one-page Spanish waitlist and run one creator post.

    Why it works

    Publish /es with a short promise in Spanish, the first merchants as they sign, a waitlist with email, and a referral bonus for inviting friends before launch. Feed the list into the Spanish lifecycle program on launch day.

    A waitlist turns the launch into a day with users ready, and shows merchants demand before contracts are signed.

    Risks and how to handle them

    • Launch date slips

      Promise early access, not a date.

    Evidence

    • HiringMarketing Manager, Spain (Barcelona) and Account Manager, Spain (Madrid), both posted October 7, 2026: "After the US, we are preparing the next chapter of our expansion with Spain as our next country launch." The marketer is "Joko's first Marketing hire in the market", adapts campaigns and messaging to "Spanish culture, shopping habits, language", builds the local retail calendar and owns "the Spanish user lifecycle"; the account manager will "own the market's first euros of revenue" and sign merchants directly and through affiliate networks.Source
    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
    • Help centerUS referral program: "$10 bonus" for the referrer once validated, then "10% of your referee's cash back for 1 year", and "$5" for the friend; only in the mobile app. "If your friend downloads the app using your referral link, that alone isn't enough": they "must enter your referral code during registration". Referrals are capped at 20 unless the user becomes an Ambassador; bonuses are capped at $500.Source
  • 06

    The GM is hired to represent Joko with the US media, and the US launch release lives only on third-party sites. The footer "Press" link opens an email.

    Medium impactLow effort First result in 2 weeks Brand & Communications Lead

    First action

    Post the launch release on a new page.

    How to measure it

    US mentions

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Gather assets

      Release, logos, screenshots.

      Brand & Communications Lead 2 days

    2. 2

      Build page

      /en/press.

      Webflow Developer 1 day

    3. 3

      Add contact

      US press email.

      Brand & Communications Lead 1 hour

    4. 4

      Link

      Footer and business page.

      Webflow Developer 1 hour

    5. 5

      Pitch

      Consumer finance and retail press.

      Brand & Communications Lead 1 month

    6. 6

      Update

      Each announcement.

      Brand & Communications Lead ongoing

    First result
    2 weeks
    Cost
    $0
    Owner
    Brand & Communications Lead

    Smallest test

    Publish the release page.

    Why it works

    Publish /en/press with the launch release, the key numbers, logos, product screenshots, founder bios and a US press contact; link it from the footer and the business page.

    Journalists write faster when the facts and images are one click away.

    Risks and how to handle them

    • Page goes stale

      Update with every release.

    Evidence

    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
    • News coverageJoko USA, Inc. announced the US launch of the Joko app on September 22, 2026: "already used by more than 6 million European consumers (generating more than $50 million in revenue)", "more than 10,000 partner merchants, including Amazon, Nike, Sephora, T-Mobile, DoorDash, Walgreens, Apple and Expedia", and "the only AI shopping assistant that combines product discovery, price comparison, cash back, automatic coupons and price tracking".Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source

This quarter 9

The core plays for the next three months.

  • 07

    Rakuten and TopCashback publish a page per store that ranks for "[store] cash back" and "[store] promo code". Joko works with 10,000+ merchants but its site has 26 URLs and no store pages, and the web app is noindex. US search demand goes to rivals.

    High impactHigh effort First result in 2 quarters SEO Manager

    First action

    Build a template and publish 20 merchant pages.

    How to measure it

    Organic US installs

    Now
    –
    Target
    5,000 a month
    By
    3 quarters

    Steps

    1. 1

      Pick merchants

      Top 500 by US demand.

      SEO Manager 1 week

    2. 2

      Design template

      Rate, coupons, savings, how it works.

      Product Designer 2 weeks

    3. 3

      Connect data

      Live rates from the offer system.

      Growth Software Engineer 1 month

    4. 4

      Publish

      20, then 500.

      Webflow Developer 1 quarter

    5. 5

      Link hubs

      Category pages.

      SEO Manager 1 month

    6. 6

      Measure

      Clicks and installs.

      Data Analyst monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    SEO Manager

    Smallest test

    Publish 20 pages and measure for a month.

    Why it works

    Generate an English page for each US merchant with the current cash back rate, coupon count, average user savings, how it works in-store and online, and an install button; start with the top 500 merchants and link them from category hubs.

    Store pages are the main organic channel for cash back companies, and Joko already has the data.

    Risks and how to handle them

    • Stale rates

      Pull rates live and date them.

    • Merchant terms

      Check each program allows brand mentions.

    Evidence

    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
    • Competitor researchRakuten publishes a page per store, e.g. rakuten.com/shop/nike titled "Nike Coupons, Promo Codes & ... Cash Back - October 2026 | Rakuten" with a welcome bonus; TopCashback has a page per store such as /nike/ explaining how cash back is earned there. Capital One Shopping, Honey and Ibotta compete for the same US shoppers.Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
    • Your websiteOther English pages: /en/economies (tagged en-US) is titled "Découvrez combien les utilisateurs Joko économisent chez vos marques préférées" and says "5 millions d'utilisateurs" and "+3 500 marques"; /en/b2b-landing has the page title "Untitled"; the English homepage shows one feature card in French ("Codes promo automatiques") and "Save on 7,500 brands every day", while job posts and the launch release say 10,000+ merchants.Source
  • 08

    Joko's help center says a friend who installs from a referral link has not been referred unless they also type the code at sign-up. Every friend who forgets is a lost $5 bonus and a lost referral, and the CRM manager is asked to build referral programs.

    High impactMedium effort First result in 1 quarter CRM & Lifecycle Manager

    First action

    Measure how many referral-link installs end without a code.

    How to measure it

    Referral completion rate

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Measure loss

      Link installs without codes.

      Data Analyst 1 week

    2. 2

      Add deep links

      Code applied from the link.

      Growth Software Engineer 1 month

    3. 3

      Show the bonus

      First screen.

      Product Designer 2 weeks

    4. 4

      Remind

      Referrer nudges.

      CRM & Lifecycle Manager 2 weeks

    5. 5

      Test

      A/B against codes.

      CRM & Lifecycle Manager 1 month

    6. 6

      Roll out

      All markets.

      Growth Software Engineer 1 month

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    CRM & Lifecycle Manager

    Smallest test

    Test auto-applied codes for 10% of invites.

    Why it works

    Use deferred deep links so the code is applied automatically from the link, show the friend's bonus on the first screen, and send a reminder to the referrer when a friend has installed but not linked a card.

    Removing a manual step is the cheapest way to raise referral conversion.

    Risks and how to handle them

    • Fraud

      Keep the bank-link validation.

    Evidence

    • Help centerUS referral program: "$10 bonus" for the referrer once validated, then "10% of your referee's cash back for 1 year", and "$5" for the friend; only in the mobile app. "If your friend downloads the app using your referral link, that alone isn't enough": they "must enter your referral code during registration". Referrals are capped at 20 unless the user becomes an Ambassador; bonuses are capped at $500.Source
    • HiringCRM & Lifecycle Manager (posted September 1, 2026): "Guide new users to their first Joko 'wow' moment", "build retention and referral programs that deepen usage among our best users, drive word of mouth", run "a continuous A/B testing program", and report to the VP Growth.Source
    • HiringGrowth Software Engineer: experiments "across the full user journey - from onboarding to retention", gamification and personalization, within "a dedicated cross-functional task force" for growth "across France and our international expansion, starting with the US", including "adapting the product to local contexts".Source
  • 09

    The CRM manager must guide new users to their first "wow" moment. For Joko that is the first cash back landing, which needs a linked card or a tracked purchase.

    High impactMedium effort First result in 1 quarter CRM & Lifecycle Manager

    First action

    Pick the day-one bonus merchant.

    How to measure it

    Week-one cash back rate

    Now
    –
    Target
    40%
    By
    2 quarters

    Steps

    1. 1

      Define wow

      First cash back.

      CRM & Lifecycle Manager 1 week

    2. 2

      Pick offers

      Bonus merchants.

      Account Manager, US 2 weeks

    3. 3

      Build journey

      Push, email, in-app.

      CRM & Lifecycle Manager 1 month

    4. 4

      Add Juno step

      One prompt.

      Product Manager - Juno 2 weeks

    5. 5

      Test

      Against the current flow.

      CRM & Lifecycle Manager 1 month

    6. 6

      Measure

      Retention by cohort.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Bonus budget
    Owner
    CRM & Lifecycle Manager

    Smallest test

    Run the journey for one week of sign-ups.

    Why it works

    Build a seven-day journey for US sign-ups: link a card on day one with a bonus offer at a big US merchant, add the extension on day two, ask Juno for one product on day three, and celebrate the first cash back. Split by acquisition source.

    Users who earn early stay longer and refer more.

    Risks and how to handle them

    • Bonus hunters

      Pay bonuses after the first real purchase.

    Evidence

    • HiringCRM & Lifecycle Manager (posted September 1, 2026): "Guide new users to their first Joko 'wow' moment", "build retention and referral programs that deepen usage among our best users, drive word of mouth", run "a continuous A/B testing program", and report to the VP Growth.Source
    • HiringLead Product Manager - Business Lines (posted September 8, 2026): three lines, Online (app, web app and browser extensions), In-Store card-linked offers, and Gift Cards, which "already represents a significant and fast-growing share of company revenue"; "Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year."Source
    • Help centerUS referral program: "$10 bonus" for the referrer once validated, then "10% of your referee's cash back for 1 year", and "$5" for the friend; only in the mobile app. "If your friend downloads the app using your referral link, that alone isn't enough": they "must enter your referral code during registration". Referrals are capped at 20 unless the user becomes an Ambassador; bonuses are capped at $500.Source
    • Your websiteEnglish homepage: "Your free AI shopping app with savings built in", 4.7/5 in the App Store, Juno ("Ask Juno what you need", "It scans millions of products in seconds"), cash back online and in-store, gift cards, automatic coupons, budget tracking with "check your carbon footprint", loyalty cards, buy now pay later and price tracking; US social accounts (@joko_us on Instagram and TikTok, jokoappUS on Facebook).Source
  • 10

    The Head of Online Business must define paid placement packages and prices and prove the audience's value. Merchants need a clear menu.

    High impactMedium effort First result in 1 quarter Head of Online Business

    First action

    Draft the three packages.

    How to measure it

    Media deals signed

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Define packages

      Three formats.

      Head of Online Business, US 2 weeks

    2. 2

      Set prices

      From European data.

      Head of Online Business, US 1 week

    3. 3

      Make the kit

      PDF and page.

      B2B Marketing Manager 2 weeks

    4. 4

      Train

      Account managers.

      Head of Online Business, US 1 week

    5. 5

      Sell

      Top 50 merchants.

      Account Manager, US 1 quarter

    6. 6

      Report

      Campaign results.

      Data Analyst per campaign

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Online Business, US

    Smallest test

    Sell one package to one merchant.

    Why it works

    Publish three US packages (homepage banner, Juno sponsored answer with a clear label, push campaign), with audience size, past results and prices; make a downloadable kit and a form on the business page.

    A clear offer shortens deals and lets account managers upsell.

    Risks and how to handle them

    • Sponsored answers hurt trust

      Label them and keep organic answers separate.

    Evidence

    • HiringHead of Online Business, US (New York, posted October 20, 2026): build and lead the US commercial function, win new merchant partners, negotiate "more compelling offers for our users and better commission rates", and grow media revenue: "Develop our paid placement offering with our Marketing team, define packages and pricing, and win advertiser budgets by demonstrating the value of our audience and the results our campaigns deliver."Source
    • HiringAccount Manager, US (New York, posted October 20, 2026): joins "our founding commercial team in the US", negotiates "commission rates, cash back offers, and campaign terms", works with brands, affiliate networks and agencies, and prepares "clear presentations and business reviews that demonstrate the value we deliver to partners".Source
    • Your websiteThe English business page (home.joko.com/en/business, tagged en-US) mixes English headlines with French copy ("Générez des ventes incrémentales en magasin", "Modèle 100 % à la performance"), and every case study is French and in French: Amazon France affiliation, Orange (Livebox), Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights, Studies and Articles pages are titled and written in French ("Les grandes tendances retail et consommation en France", studies on French back-to-school and the small-parcels tax). Checked twice on October 23, 2026; the pages are static HTML, not geo-served.Source
  • 11

    Juno compares thousands of merchants and users view more than two million products a day. Popular questions ("best running shoes under $100") are also popular searches.

    High impactMedium effort First result in 2 quarters Product Manager Juno

    First action

    Pick 20 popular questions.

    How to measure it

    Juno page installs

    Now
    –
    Target
    2,000 a month
    By
    3 quarters

    Steps

    1. 1

      Pick questions

      Top 20.

      Product Manager - Juno 1 week

    2. 2

      Build template

      Answer and prices.

      Growth Software Engineer 1 month

    3. 3

      Review quality

      Human check.

      Product Manager - Juno weekly

    4. 4

      Publish

      20 then 200.

      Webflow Developer 1 quarter

    5. 5

      Refresh

      Daily prices.

      Growth Software Engineer daily

    6. 6

      Measure

      Traffic and installs.

      Data Analyst monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Product Manager Juno

    Smallest test

    Publish ten guides.

    Why it works

    Turn the most asked Juno questions into public English pages with the answer, prices across merchants, cash back and an "ask Juno" button; refresh prices daily.

    Each page shows Juno working and brings search traffic that ends in installs.

    Risks and how to handle them

    • Wrong answers in public

      Review every page.

    Evidence

    • HiringProduct Manager - Juno (posted August 27, 2026): "Juno is Joko's most ambitious bet: becoming the front door to shopping", an assistant that "searches thousands of merchants at once" and gets people "to the right decision in seconds rather than hours". Every post describes Joko as a certified B Corp with "over 120 talents across Paris, Barcelona, and New York", "More than 7 million users" and "10,000+ merchants", profitable "in our core market" and "scaling globally, with a strong focus on the US".Source
    • News coverageJoko USA, Inc. announced the US launch of the Joko app on September 22, 2026: "already used by more than 6 million European consumers (generating more than $50 million in revenue)", "more than 10,000 partner merchants, including Amazon, Nike, Sephora, T-Mobile, DoorDash, Walgreens, Apple and Expedia", and "the only AI shopping assistant that combines product discovery, price comparison, cash back, automatic coupons and price tracking".Source
    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
  • 12

    Gift cards are a fast-growing share of Joko's revenue and the US app offers them with instant cash back. US shoppers buy gift cards as gifts.

    Medium impactMedium effort First result in 1 quarter Lead Product Manager Business…

    First action

    Check which US gift cards can be sent to others.

    How to measure it

    US gift card revenue

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Check rules

      Which cards can be gifted.

      Lead Product Manager - Business Lines 1 week

    2. 2

      Build sending

      Email and text.

      Growth Software Engineer 1 month

    3. 3

      Guides

      By recipient.

      Campaign & Merchandising Manager 2 weeks

    4. 4

      Bonus

      First gift.

      CRM & Lifecycle Manager 1 week

    5. 5

      Promote

      Holiday push.

      CRM & Lifecycle Manager 1 month

    6. 6

      Measure

      Revenue and new recipients.

      Data Analyst monthly

    First result
    1 quarter
    Cost
    Bonus budget
    Owner
    Lead Product Manager Business Lines

    Smallest test

    Offer gifting on five cards.

    Why it works

    Add gift sending (to a friend by email or text) with a message, holiday gift guides by recipient, and a first-gift bonus; promote it to US users in the holiday season.

    Gifting extends gift cards from personal savings to presents and brings in new users as recipients.

    Risks and how to handle them

    • Fraud

      Limits on new accounts.

    Evidence

    • HiringLead Product Manager - Business Lines (posted September 8, 2026): three lines, Online (app, web app and browser extensions), In-Store card-linked offers, and Gift Cards, which "already represents a significant and fast-growing share of company revenue"; "Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year."Source
    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
  • 13

    Joko's card-linked offers pay cash back in physical stores, and the US team is based in New York. Local in-store offers are a reason to install that online-only rivals cannot match.

    Medium impactMedium effort First result in 1 quarter Account Manager

    First action

    List 50 New York merchants near the office.

    How to measure it

    NYC card-linked transactions

    Now
    –
    Target
    5,000 a month
    By
    2 quarters

    Steps

    1. 1

      List merchants

      50 targets.

      Account Manager, US 1 week

    2. 2

      Sign

      30 merchants.

      Account Manager, US 1 quarter

    3. 3

      Set offers

      Cash back rates.

      Operations Manager, Offer Operations 2 weeks

    4. 4

      Promote

      NYC users.

      CRM & Lifecycle Manager 1 month

    5. 5

      Report

      Incremental visits.

      Data Analyst monthly

    6. 6

      Sell up

      To chains.

      Head of Online Business, US 1 quarter

    First result
    1 quarter
    Cost
    Sales time
    Owner
    Account Manager, US

    Smallest test

    Sign ten merchants in one neighbourhood.

    Why it works

    Sign 30 New York shops, cafes and gyms for card-linked offers, promote them to NYC users and on local social, and report incremental visits to each merchant.

    A dense local pilot proves drive-to-store results for larger US retailers.

    Risks and how to handle them

    • Small merchants churn

      Keep offers simple.

    Evidence

    • HiringLead Product Manager - Business Lines (posted September 8, 2026): three lines, Online (app, web app and browser extensions), In-Store card-linked offers, and Gift Cards, which "already represents a significant and fast-growing share of company revenue"; "Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year."Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
    • Your websiteThe English business page (home.joko.com/en/business, tagged en-US) mixes English headlines with French copy ("Générez des ventes incrémentales en magasin", "Modèle 100 % à la performance"), and every case study is French and in French: Amazon France affiliation, Orange (Livebox), Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights, Studies and Articles pages are titled and written in French ("Les grandes tendances retail et consommation en France", studies on French back-to-school and the small-parcels tax). Checked twice on October 23, 2026; the pages are static HTML, not geo-served.Source
  • 14

    Joko lets users save favourites and track prices. A weekly digest of drops, with cash back on top, gives a reason to open the app every week.

    Medium impactMedium effort First result in 1 quarter Growth Software Engineer

    First action

    Count users with five or more favourites.

    How to measure it

    Weekly active users

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Size audience

      Users with favourites.

      Data Analyst 1 week

    2. 2

      Build digest

      Drops and suggestions.

      Growth Software Engineer 1 month

    3. 3

      Write formats

      Push and email.

      CRM & Lifecycle Manager 1 week

    4. 4

      Test

      Days and formats.

      CRM & Lifecycle Manager 1 month

    5. 5

      Roll out

      All users.

      CRM & Lifecycle Manager 1 month

    6. 6

      Measure

      Opens and purchases.

      Data Analyst weekly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Growth Software Engineer

    Smallest test

    Send one digest to 5% of users.

    Why it works

    Send a weekly push and email with price drops on each user's favourites and similar items, with Juno suggestions; test send days and formats.

    Personal, money-saving news has higher open rates than generic deals.

    Risks and how to handle them

    • Too many messages

      Let users choose frequency.

    Evidence

    • Your websiteEnglish homepage: "Your free AI shopping app with savings built in", 4.7/5 in the App Store, Juno ("Ask Juno what you need", "It scans millions of products in seconds"), cash back online and in-store, gift cards, automatic coupons, budget tracking with "check your carbon footprint", loyalty cards, buy now pay later and price tracking; US social accounts (@joko_us on Instagram and TikTok, jokoappUS on Facebook).Source
    • HiringCRM & Lifecycle Manager (posted September 1, 2026): "Guide new users to their first Joko 'wow' moment", "build retention and referral programs that deepen usage among our best users, drive word of mouth", run "a continuous A/B testing program", and report to the VP Growth.Source
    • HiringGrowth Software Engineer: experiments "across the full user journey - from onboarding to retention", gamification and personalization, within "a dedicated cross-functional task force" for growth "across France and our international expansion, starting with the US", including "adapting the product to local contexts".Source
  • 15

    Catch and track rates decide revenue, and a fraction of a point is worth hundreds of thousands of euros. New US merchants and browsers bring new ways for tracking to fail.

    High impactMedium effort First result in 2 quarters Lead Product Manager Business…

    First action

    Score the top 50 US merchants.

    How to measure it

    US track rate

    Now
    –
    Target
    +2 points
    By
    2 quarters

    Steps

    1. 1

      Define score

      Clicks to approval.

      Lead Product Manager - Business Lines 2 weeks

    2. 2

      Build

      Daily dashboard.

      Data Analyst 1 month

    3. 3

      Alert

      Drops.

      Operations Manager, Offer Operations 1 week

    4. 4

      Fix

      Top ten leaks.

      Operations Manager, Offer Operations monthly

    5. 5

      Tell merchants

      In reviews.

      Account Manager, US monthly

    6. 6

      Repeat

      Spain at launch.

      Lead Product Manager - Business Lines at launch

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Lead Product Manager Business Lines

    Smallest test

    Score ten merchants by hand.

    Why it works

    Build a daily score per US merchant (clicks, tracked orders, approved commissions, complaints), alert on drops, and fix the top ten leaks each month.

    Every caught purchase is revenue and a user who trusts Joko.

    Risks and how to handle them

    • Noise in data

      Use weekly trends.

    Evidence

    • HiringLead Product Manager - Business Lines (posted September 8, 2026): three lines, Online (app, web app and browser extensions), In-Store card-linked offers, and Gift Cards, which "already represents a significant and fast-growing share of company revenue"; "Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year."Source
    • HiringAccount Manager, US (New York, posted October 20, 2026): joins "our founding commercial team in the US", negotiates "commission rates, cash back offers, and campaign terms", works with brands, affiliate networks and agencies, and prepares "clear presentations and business reviews that demonstrate the value we deliver to partners".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The international team builds playbooks for launching countries, and Spain is next after the US. The US launch has shown which pieces were missing (English business pages, store listing, merchant pages).

    High impactHigh effort First result in 3 quarters Head of International Expansi…

    First action

    Write the checklist from the US gaps.

    How to measure it

    Time to 100,000 Spanish users

    Now
    –
    Target
    Under 6 months
    By
    4 quarters

    Steps

    1. 1

      List gaps

      From the US launch.

      Head of International Expansion 2 weeks

    2. 2

      Write kit

      Checklist and templates.

      International Expansion Manager 1 month

    3. 3

      Build pieces

      Site, store, pages.

      Webflow Developer 1 quarter

    4. 4

      Run Spain

      With the kit.

      Marketing Manager, Spain 2 quarters

    5. 5

      Measure

      Time and cost.

      Data Analyst monthly

    6. 6

      Update

      For the next country.

      Head of International Expansion 1 month

    First result
    3 quarters
    Cost
    Staff time
    Owner
    Head of International Expansion

    Smallest test

    Use the checklist for the Spanish waitlist page.

    Why it works

    Write the kit as a checklist and templates: localized site and store listings, merchant pages, waitlist, referral seeding, press page, first-week journey and tracking scores. Use it in Spain and measure time to the first 100,000 users.

    Each new market gets faster and cheaper when the basics are built once.

    Risks and how to handle them

    • Local differences

      Keep a local section in each template.

    Evidence

    • HiringMarketing Manager, Spain (Barcelona) and Account Manager, Spain (Madrid), both posted October 7, 2026: "After the US, we are preparing the next chapter of our expansion with Spain as our next country launch." The marketer is "Joko's first Marketing hire in the market", adapts campaigns and messaging to "Spanish culture, shopping habits, language", builds the local retail calendar and owns "the Spanish user lifecycle"; the account manager will "own the market's first euros of revenue" and sign merchants directly and through affiliate networks.Source
    • Your websiteThe English business page (home.joko.com/en/business, tagged en-US) mixes English headlines with French copy ("Générez des ventes incrémentales en magasin", "Modèle 100 % à la performance"), and every case study is French and in French: Amazon France affiliation, Orange (Livebox), Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights, Studies and Articles pages are titled and written in French ("Les grandes tendances retail et consommation en France", studies on French back-to-school and the small-parcels tax). Checked twice on October 23, 2026; the pages are static HTML, not geo-served.Source
    • Your websiteSitemap (checked October 23, 2026): 26 URLs, 13 in English and 13 in French: home, business pages, legal pages, two French prize-draw rules pages and a savings page. No store, brand or category pages; there is no Spanish version (/es returns "Not Found"). app.joko.com is marked noindex. The footer's "Press" link is an email address, not a press page.Source
    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
  • 17

    In France, Joko publishes studies from a panel of 1 million consumers that the trade press quotes. A US version would give the US team press and a reason to talk to every retailer.

    High impactHigh effort First result in 4 quarters Data Analyst

    First action

    Check what US sample size gives reliable results.

    How to measure it

    US data mentions

    Now
    –
    Target
    20 a year
    By
    4 quarters

    Steps

    1. 1

      Check sample

      Size and bias.

      Data Analyst 1 month

    2. 2

      Pick topics

      Ten US questions.

      B2B Marketing Manager 2 weeks

    3. 3

      Privacy review

      Anonymity.

      Legal Counsel 1 month

    4. 4

      Publish

      First study.

      B2B Marketing Manager 1 quarter

    5. 5

      Pitch

      US trade press.

      Brand & Communications Lead monthly

    6. 6

      Use in sales

      Merchant reviews.

      Account Manager, US ongoing

    First result
    4 quarters
    Cost
    Analyst time
    Owner
    Data Analyst

    Smallest test

    Publish one chart on a US sale day.

    Why it works

    Once the US base is large enough, publish a monthly US index (spending by category, store rivalries, big sale days), anonymised and adjusted for representativeness, with a public summary and a gated full study.

    Studies made Joko a source in France; the same can make it known in the US without big ad spend.

    Risks and how to handle them

    • Sample too small

      Start with categories where the data is strong.

    Evidence

    • Your websiteThe English business page (home.joko.com/en/business, tagged en-US) mixes English headlines with French copy ("Générez des ventes incrémentales en magasin", "Modèle 100 % à la performance"), and every case study is French and in French: Amazon France affiliation, Orange (Livebox), Fortuneo and Cdiscount, under "Derrière chaque réussite, un partenariat solide". The English Insights, Studies and Articles pages are titled and written in French ("Les grandes tendances retail et consommation en France", studies on French back-to-school and the small-parcels tax). Checked twice on October 23, 2026; the pages are static HTML, not geo-served.Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
    • HiringHead of Online Business, US (New York, posted October 20, 2026): build and lead the US commercial function, win new merchant partners, negotiate "more compelling offers for our users and better commission rates", and grow media revenue: "Develop our paid placement offering with our Marketing team, define packages and pricing, and win advertiser budgets by demonstrating the value of our audience and the results our campaigns deliver."Source
  • 18

    Juno's goal is to be "the front door to shopping". The extension already sits at checkout on millions of carts in Europe.

    High impactHigh effort First result in 4 quarters Product Manager Juno

    First action

    Prototype on five US merchants.

    How to measure it

    Juno use in the extension

    Now
    –
    Target
    20% of active users
    By
    4 quarters

    Steps

    1. 1

      Prototype

      Five merchants.

      Product Manager - Juno 1 month

    2. 2

      Test

      Small group.

      Product Manager - Juno 1 month

    3. 3

      Measure

      Clicks and conversion.

      Data Analyst 1 month

    4. 4

      Build

      All merchants.

      Growth Software Engineer 2 quarters

    5. 5

      Check rules

      Browser store policies.

      Legal Counsel 1 month

    6. 6

      Launch

      US.

      Product Manager - Juno 1 quarter

    First result
    4 quarters
    Cost
    Engineering time
    Owner
    Product Manager Juno

    Smallest test

    Test on one product category.

    Why it works

    Bring Juno into the extension: when a US user views a product, offer "cheaper elsewhere with cash back" in one line. Measure clicks, conversion and trust.

    Meeting shoppers at the moment of choice makes the assistant a habit.

    Risks and how to handle them

    • Feels intrusive

      Show it only when savings are real.

    Evidence

    • HiringProduct Manager - Juno (posted August 27, 2026): "Juno is Joko's most ambitious bet: becoming the front door to shopping", an assistant that "searches thousands of merchants at once" and gets people "to the right decision in seconds rather than hours". Every post describes Joko as a certified B Corp with "over 120 talents across Paris, Barcelona, and New York", "More than 7 million users" and "10,000+ merchants", profitable "in our core market" and "scaling globally, with a strong focus on the US".Source
    • HiringLead Product Manager - Business Lines (posted September 8, 2026): three lines, Online (app, web app and browser extensions), In-Store card-linked offers, and Gift Cards, which "already represents a significant and fast-growing share of company revenue"; "Catch rate and track rate decide whether a purchase becomes revenue, and a fraction of a point there is worth hundreds of thousands of euros a year."Source
    • Your websiteEnglish homepage: "Your free AI shopping app with savings built in", 4.7/5 in the App Store, Juno ("Ask Juno what you need", "It scans millions of products in seconds"), cash back online and in-store, gift cards, automatic coupons, budget tracking with "check your carbon footprint", loyalty cards, buy now pay later and price tracking; US social accounts (@joko_us on Instagram and TikTok, jokoappUS on Facebook).Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Joko is a certified B Corp and its budget tracker shows a carbon footprint. Few US cash back apps can say either.

    Medium impactLow effort First result in 1 quarter Brand & Communications Lead

    First action

    Add the B Corp badge to the English homepage.

    How to measure it

    Values-ad click-through vs control

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Add badge

      Site and store.

      Webflow Developer 1 day

    2. 2

      Write section

      Why it matters.

      Brand & Communications Lead 1 week

    3. 3

      Campaign

      One test.

      User Acquisition Manager 1 month

    4. 4

      Measure

      Against control.

      Data Analyst 1 month

    5. 5

      Decide

      Keep or drop.

      Brand & Communications Lead 1 week

    6. 6

      Refresh

      Yearly.

      Brand & Communications Lead yearly

    First result
    1 quarter
    Cost
    $0
    Owner
    Brand & Communications Lead

    Smallest test

    Run one ad.

    Why it works

    Add a B Corp badge and a short "how Joko is different" section to the English site and store listing, and run one campaign on "save money and see your footprint".

    Values set Joko apart in a crowded US category.

    Risks and how to handle them

    • Greenwashing claims

      Stick to verified facts.

    Evidence

    • HiringProduct Manager - Juno (posted August 27, 2026): "Juno is Joko's most ambitious bet: becoming the front door to shopping", an assistant that "searches thousands of merchants at once" and gets people "to the right decision in seconds rather than hours". Every post describes Joko as a certified B Corp with "over 120 talents across Paris, Barcelona, and New York", "More than 7 million users" and "10,000+ merchants", profitable "in our core market" and "scaling globally, with a strong focus on the US".Source
    • Your websiteEnglish homepage: "Your free AI shopping app with savings built in", 4.7/5 in the App Store, Juno ("Ask Juno what you need", "It scans millions of products in seconds"), cash back online and in-store, gift cards, automatic coupons, budget tracking with "check your carbon footprint", loyalty cards, buy now pay later and price tracking; US social accounts (@joko_us on Instagram and TikTok, jokoappUS on Facebook).Source
    • App StoreUS App Store (October 23, 2026): "Joko | Cash back & discounts", 4.76 from 1,671 ratings; its description lists cash back, gift cards and automatic promo codes at "over 7,500 partner brands" and does not mention Juno or the AI assistant. The French listing, "Joko I Shopping IA & cashback", has 4.72 from 79,720 ratings. The Safari extension appears in the US store as "Joko pour Safari | Cashback" with no US ratings. The app is not listed in the Spanish App Store.Source
  • 20

    Joko already has an Ambassador status for users past 20 referrals. Students are price-sensitive and share apps quickly.

    Medium impactLow effort First result in 1 quarter CRM & Lifecycle Manager

    First action

    Recruit ten ambassadors.

    How to measure it

    Campus installs

    Now
    –
    Target
    3,000
    By
    2 quarters

    Steps

    1. 1

      Pick campuses

      Five.

      CRM & Lifecycle Manager 1 week

    2. 2

      Recruit

      Ten ambassadors.

      CRM & Lifecycle Manager 1 month

    3. 3

      Set rewards

      Pool and cap.

      CRM & Lifecycle Manager 1 week

    4. 4

      Student offers

      Merchants.

      Account Manager, US 1 month

    5. 5

      Track

      Codes.

      Data Analyst monthly

    6. 6

      Decide

      Scale.

      VP Growth 1 quarter

    First result
    1 quarter
    Cost
    Bonus pool
    Owner
    CRM & Lifecycle Manager

    Smallest test

    Run one campus.

    Why it works

    Recruit ambassadors at five New York colleges, give them a higher referral cap, a monthly bonus pool and student offers.

    Peer referrals are cheaper than paid installs.

    Risks and how to handle them

    • Spam

      Clear rules.

    Evidence

    • Help centerUS referral program: "$10 bonus" for the referrer once validated, then "10% of your referee's cash back for 1 year", and "$5" for the friend; only in the mobile app. "If your friend downloads the app using your referral link, that alone isn't enough": they "must enter your referral code during registration". Referrals are capped at 20 unless the user becomes an Ambassador; bonuses are capped at $500.Source
    • HiringGeneral Manager, US (New York, posted October 20, 2026): "The US is our biggest international priority. We already work with more than 10,000 brands, including Nike, Best Buy, Macy's, Expedia, and Lululemon, and our ambition is to make the US our largest market within the next three years." The GM owns the US P&L, builds the local commercial and marketing teams, defines US user acquisition with the CMO, and represents Joko with partners and "the media".Source
  • 21

    Real Chrome visitors pass Core Web Vitals, but the mobile lab test takes 13 seconds to show the main block. New US users on paid traffic and slow connections can see that first.

    Low impactLow effort First result in 2 weeks Webflow Developer

    First action

    Retest after compressing the hero.

    How to measure it

    Mobile performance score

    Now
    –
    Target
    80
    By
    1 month

    Steps

    1. 1

      Audit

      Largest assets.

      Webflow Developer 1 day

    2. 2

      Compress

      Hero assets.

      Webflow Developer 1 day

    3. 3

      Delay

      Carousels.

      Webflow Developer 1 day

    4. 4

      Retest

      PageSpeed.

      Webflow Developer 1 hour

    5. 5

      Check

      Real-user data.

      Webflow Developer monthly

    6. 6

      Repeat

      Each redesign.

      Webflow Developer quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Webflow Developer

    Smallest test

    Compress the hero.

    Why it works

    Compress and size the hero assets, delay the testimonial carousel and below-the-fold sections, and retest.

    A faster first view helps paid landing traffic.

    Risks and how to handle them

    • Lab gains with no user effect

      Watch real-user data.

    Evidence

    • Google PageSpeedEnglish homepage on mobile: lab performance 62 with a largest contentful paint of 13.1 seconds, but real Chrome visitors pass Core Web Vitals (LCP 1.8 s, INP 86 ms, CLS 0.01).Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Joko did not commission, review or endorse it, and Programmable is not affiliated with Joko. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Joko runs its business.

Something wrong, or do you represent Joko? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    English business page, language default, consistent numbers, US store listing, Spanish waitlist and a press page; homepage speed.

  2. Days 31 to 6011 ideas

    US merchant pages, referral links, the first-week journey, a media kit, Juno guides, gifting, the NYC pilot, price-drop digest and tracking score; B Corp messaging and campus ambassadors.

  3. Days 61 to 903 ideas

    Commit to the country launch kit, US insights and Juno in the extension.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value cash back that adds up without effort. The most cited problem: cash back not tracked.

  • Fast payouts and gift cards
  • Bank disconnections
  • In their words: “cash back”

Market

Competitive landscape

5 competitors compared: Rakuten, TopCashback, Capital One Shopping, Honey and 1 more.

  • Gap to exploit: An AI assistant combined with cash back
  • Rakuten: No AI assistant
  • TopCashback: Dated experience

Hiring signals

Joko is building its US business and preparing Spain.

  • Head of Online Business, US: US merchants and paid placements. Ideas 1, 10.
  • General Manager, US: Make the US the largest market in three years. Ideas 1, 2, 6.
  • Account Manager, US: Business reviews that show value to partners. Ideas 1, 13.

From the team that wrote this playbook

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