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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Kepler Group
Kepler Group logo

growth playbook · Oct 26, 2026

keplergrp.com (opens in a new tab)

Kepler Group growth playbook

Diagnosis

Kepler is a 600-person agency with real technology (Kip, Kip AIR, PDP+), strong results and two years as Digiday's most innovative media agency.

Its hiring shows where it is pushing: B2B strategy and ABM across several business lines, a retail media centre of excellence ("Retail 360", "Kepler Commerce"), retail analytics for pitches, Kip product adoption, and a nearshore media hub in Costa Rica.

The website lags those bets: the B2B page has no proof although the DoorDash for Work results exist, the commerce page names no retail network, and Kip AIR shows no sample score. This playbook fixes those pages first, then adds audits, ABM on its own pipeline, benchmarks, an expansion map, partner programs and a public AIR Index.

Growth Score

7/10

Biggest Opportunity

Put Kepler's existing proof (DoorDash for Work, the commerce results, Kip AIR) on the pages its new B2B and retail teams will sell from, and turn Kip AIR into a public index that brings brands in.

Biggest Risk

Tinuiti, Wpromote, Power Digital and Jellyfish make similar outcome claims; if the site keeps proof on one page and services generic, Kepler competes on reputation alone.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put the DoorDash for Work results on the B2B page, before the new B2B strategists start selling

    Move the DoorDash for Work tile and figures to the top of /b2b today.

    High impact First result in 1 month
  2. 2

    Turn /commerce into the "Retail 360" page the new retail lead is hired to sell

    List the networks Kepler runs today and one result for each.

    High impact First result in 1 month
  3. 3

    Back the homepage "40-400%" claim with one linked result per service

    Map the ten case studies to services in a sheet.

    Medium impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 7Fill-ins · 6Reconsider · 7
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Kepler is hiring a Director of Strategy for "four distinct B2B business lines", a B2B strategy manager for ABM in Chicago, and activation directors with "B2B & ABM account experience". But keplergrp.com/b2b names no client, shows no case study and gives no number: its "Proven Impact and ROI" block just says Kepler has a "proven track record". Its copy also speaks of reaching "the right merchant", so it reads as written for one merchant-acquisition client. Meanwhile Kepler's best B2B proof sits on the general case-studies page: DoorDash for Work, +125% high-quality leads, +94% closed deals, +188% media efficiency.

    High impactLow effort First result in 1 month Director

    First action

    Move the DoorDash for Work tile and figures to the top of /b2b today.

    How to measure it

    B2B enquiries from /b2b

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Pull the proof

      DoorDash for Work figures plus two B2B results cleared for anonymous use.

      Director, Strategy 1 week

    2. 2

      Rewrite the copy

      Buyer committees, target accounts and pipeline instead of "merchants".

      Marketing lead 3 days

    3. 3

      Draw the ABM system

      One diagram: Kip, intent data, LinkedIn, Demandbase, CRM.

      Manager, Strategy (B2B) 2 days

    4. 4

      Package the audit

      Two-week B2B pipeline audit: scope, deliverables, who runs it.

      Director, Strategy 3 days

    5. 5

      Publish on Framer

      New sections, audit form and tracked call to action.

      Marketing lead 2 days

    6. 6

      Link it

      From the homepage services list, the case-studies page and B2B blog posts.

      Marketing lead 1 day

    7. 7

      Track

      Enquiries and audit requests from /b2b each month.

      Manager, Strategy (B2B) monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director, Strategy

    Smallest test

    Add the DoorDash for Work figures to /b2b and count enquiries for four weeks.

    Why it works

    Rebuild /b2b around proof: lead with the DoorDash for Work figures and a link to the full story, add two or three anonymised B2B results (FinServ, software, a pharma brand team) with permission, rewrite "merchant" into buyer-committee language, show how Kip, Bombora, Demandbase and LinkedIn work together in one ABM diagram, and replace "Contact Us" with a specific offer: a two-week B2B pipeline audit that the new Director of Strategy runs.

    B2B buyers short-list agencies on proof from similar companies. The page already ranks as Kepler's B2B entry point, and the new hires need something to send that shows numbers, not adjectives.

    Ready to use

    ChecklistB2B page rebuild

    [ ] DoorDash for Work figures above the fold
    [ ] Two more B2B results (anonymised if needed)
    [ ] "Merchant" copy rewritten for buying committees
    [ ] ABM system diagram (Kip + intent + LinkedIn + Demandbase + CRM)
    [ ] Two-week B2B pipeline audit offer with form
    [ ] Links from homepage, case studies and B2B posts
    [ ] Monthly enquiry tracking

    Risks and how to handle them

    • Clients will not be named

      Use anonymised industry and size with the real figures.

    • Audit requests from poor-fit companies

      Set a minimum media budget on the form.

    Evidence

    • HiringDirector, Strategy (posted October 13, 2026; New York, Philadelphia, Baltimore): "manages senior executive relationships across four distinct B2B business lines", diagnoses performance trends and co-authors long-term growth plans; asks for a "proven track record" in B2B strategy and to "Partner with Activation teams to drive testing frameworks, AI tool adoption, and public case studies".Source
    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • Your websiteThe /b2b page names no client, shows no case study and gives no result figure: "Proven Impact and ROI" says only "Our strategies have proven track record of driving significant business impact". Its copy talks about reaching "the right merchant" and "merchants ready to convert or nurture"; it lists ABM, Bombora, ZoomInfo, Madison Logic, Demandbase, LinkedIn and Salesforce; "Getting Started" is a generic Contact Us.Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
  • 02

    The Senior Director, Retail Media post describes "Retail 360" and "Kepler Commerce" across Walmart Connect, Target Roundel, Instacart, Criteo and DoorDash. The /commerce page names none of those networks, uses neither phrase and shows no figures, while the numbers sit elsewhere: Amazon ROAS lifts, PDP+ (+117% click-through), Philips 7.5x ROAS, Rhone's 42% Cyber revenue surge, Ross-Simons +38% revenue.

    High impactMedium effort First result in 1 month Senior Director

    First action

    List the networks Kepler runs today and one result for each.

    How to measure it

    Commerce-page enquiries

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Agree the model

      Retail 360 in one diagram.

      Senior Director, Retail Media 3 days

    2. 2

      Network rows

      Amazon, Walmart Connect, Roundel, Instacart, Criteo, DoorDash.

      Senior Director, Retail Media 1 week

    3. 3

      Gather results

      Amazon, PDP+, Philips, Rhone, Ross-Simons.

      Director, Data Strategy & Analytics, Retail 3 days

    4. 4

      Write and design

      Kepler Commerce page on Framer.

      Marketing lead 1 week

    5. 5

      Add the audit offer

      Two or more networks, with form.

      Senior Director, Retail Media 2 days

    6. 6

      Redirect and link

      Keep /commerce, link from /amazon and PDP+.

      Marketing lead 1 day

    7. 7

      Measure

      Enquiries by network.

      Director, Data Strategy & Analytics, Retail monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Director, Retail Media

    Smallest test

    Add a retail media network list and the Rhone result to /commerce.

    Why it works

    Rename and rebuild the page as Kepler Commerce: the Retail 360 model in one diagram (media, measurement, digital shelf, content), a row per retail media network with what Kepler runs there, and the commerce results pulled together. Add a "retail media audit" offer for brands spending on two or more networks.

    Retail media buyers search for help by network. One page that answers "who can run Walmart, Target and Instacart with Amazon" beats a generic commerce page.

    Risks and how to handle them

    • Thin proof on newer networks

      Show capability and certification where results are not yet public.

    Evidence

    • HiringSenior Director, Retail Media (open on the board, updated August 19, 2026): Kepler's "Retail Center of Excellence" across Amazon Ads (SPA, DSP, AMC), Walmart Connect, Target Roundel, Instacart, Criteo, DoorDash and other retail media networks; "primary builder evangelist of Kepler's 'Retail 360' approach"; "Refine Kepler's retail media narrative to help productize and differentiate our 'Kepler Commerce' services"; anticipate "agentic, LLM search" shopping. Three Director, Data Strategy & Analytics, Retail posts (updated October 15, 2026) "assist Kepler in driving new business growth in pitches and RFPs".Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
  • 03

    The homepage promises "40-400% Demonstrable Business Impact Within Three Months" and "20-60% ROI Increase", but service pages such as /b2b and /commerce show no figures, and the case studies are not tagged by service. A visitor cannot see which result belongs to which offer.

    Medium impactLow effort First result in 2 weeks Marketing lead

    First action

    Map the ten case studies to services in a sheet.

    How to measure it

    Service-to-story clicks

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Map stories

      Service and industry per story.

      Marketing lead 1 day

    2. 2

      Pick figures

      Two per service page.

      Marketing lead 1 day

    3. 3

      Design the strip

      Reusable Framer component.

      Associate Creative Director (AI Design) 2 days

    4. 4

      Add to pages

      All nine services.

      Marketing lead 2 days

    5. 5

      Link the ranges

      Homepage figures to stories.

      Marketing lead 1 hour

    6. 6

      Measure

      Clicks and enquiries.

      Marketing lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing lead

    Smallest test

    Add the strip to /b2b and /commerce first.

    Why it works

    Tag every case study by service and industry, add a "Results" strip to each service page with its best two figures linked to the full story, and make the homepage ranges link to the stories that prove them.

    Specific, linked proof is what makes a range believable, and it moves visitors from a service page to a story to a call.

    Risks and how to handle them

    • Some services lack public stories

      Use a client quote until a story is cleared.

    Evidence

    • Your websiteHomepage: "We're reinventing growth marketing, again."; "40-400% Demonstrable Business Impact Within Three Months" (new-to-market launches) and "20-60% ROI Increase Within Three Months" (Fortune 50 brands); "Google's #1 Partner for Brand Awareness"; "600 Comets in 10 global offices"; "graduates of Kepler U comprise the industry's new generation of experts"; services Media & CRM, Consulting, Commerce, Amazon, Technology & AI, B2B, Analytics, Influencer and Creative.Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
    • Your websiteThe /b2b page names no client, shows no case study and gives no result figure: "Proven Impact and ROI" says only "Our strategies have proven track record of driving significant business impact". Its copy talks about reaching "the right merchant" and "merchants ready to convert or nurture"; it lists ABM, Bombora, ZoomInfo, Madison Logic, Demandbase, LinkedIn and Salesforce; "Getting Started" is a generic Contact Us.Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
  • 04

    The Kip AIR page explains Recognition, Relevance and Ranking and asks visitors to "Get Your AIR Score", but shows no example score or report. Buyers are asked to request something they have never seen.

    High impactLow effort First result in 1 month Principal Product Manager

    First action

    Run AIR on Kepler for five agency prompts.

    How to measure it

    AIR requests

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Choose prompts

      Five agency category prompts.

      Principal Product Manager (Kip) 1 day

    2. 2

      Score Kepler

      Recognition, Relevance, Ranking.

      Principal Product Manager (Kip) 2 days

    3. 3

      Write the fixes

      Three changes Kepler will make.

      Marketing lead 2 days

    4. 4

      Sample report

      Anonymised retail brand.

      Principal Product Manager (Kip) 1 week

    5. 5

      Snapshot offer

      Three prompts, free.

      Principal Product Manager (Kip) 1 week

    6. 6

      Publish and track

      On /product/kip-air.

      Marketing lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Principal Product Manager (Kip)

    Smallest test

    Publish Kepler's own score for one prompt.

    Why it works

    Run Kip AIR on Kepler for prompts like "best retail media agency" and "best B2B performance agency", publish the scores and the three fixes Kepler is making, and add an anonymised sample report for a retail brand. Offer a free three-prompt snapshot as the entry step.

    A product that measures AI recommendations is most convincing when the agency grades itself in public, and a sample report removes the main question before the form.

    Risks and how to handle them

    • Kepler scores low

      Publish anyway with the plan; that is the product's point.

    Evidence

    • Your websiteKip AIR page: "The One Score That Tells You if AI Will Choose Your Brand", built from AI Recognition, AI Relevance and AI Ranking; "Get Your AIR Score" buttons jump to a section on the same page; one quote from a "CMO, GLOBAL RETAIL BRAND"; stats such as "~60% of consumers now use AI to help them shop". The homepage features Kip AIR, and the blog has "Kip AIR Scores the Future".Source
    • HiringKip product team: a Principal Product Manager (AVP, updated October 13, 2026) and a Senior Product Manager (posted September 21, 2026) to build the Kepler Intelligence Platform and "drive meaningful adoption across the organization", translating "technical capabilities into compelling narratives that demonstrate clear business value". An Associate Creative Director (AI Design), Toronto, partners "closely with Marketing and Business Development teams" so creative "supports company growth".Source
    • Competitor researchRivals' own homepages: Tinuiti, "a media agency that not only builds brands, but architects business outcomes"; Wpromote, "full-service digital marketing agency" with an "outcome-first approach"; Power Digital, "data-driven marketing strategies that make profit predictable"; Jellyfish, "Move. Faster. Smarter. Together."Source
  • 05

    All 11 office pages share one template ("serving clients globally", the same quote and service list). Kepler is building B2B strategy in Chicago, a B2B-heavy market, but the Chicago page shows no local clients, team or B2B work.

    Medium impactLow effort First result in 1 month Manager

    First action

    Write the Chicago team and services block.

    How to measure it

    Office-page enquiries

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Gather facts

      Team, clients, services by office.

      Manager, Strategy (B2B) 1 week

    2. 2

      Rewrite Chicago

      Local copy and proof.

      Marketing lead 2 days

    3. 3

      Add structured data

      Local business markup per office.

      Marketing lead 1 day

    4. 4

      Repeat

      New York, Philadelphia, Toronto, London.

      Marketing lead 1 month

    5. 5

      Use in outreach

      Local sequences and posts.

      Manager, Strategy (B2B) ongoing

    6. 6

      Measure

      Search impressions by office page.

      Marketing lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Manager, Strategy (B2B)

    Smallest test

    Rewrite the Chicago page first.

    Why it works

    Add to Chicago (then each office): the local team leads, two local or B2B results, the services run from that office and a local event. Use the office page in Chicago-area outreach and LinkedIn posts.

    Office pages rank for "marketing agency Chicago" style searches, and buyers like a local team even from global agencies.

    Risks and how to handle them

    • Client confidentiality

      Use industries where names are not cleared.

    Evidence

    • Your websiteThe Chicago office page uses the same template as every office: "Located in Chicago, serving clients globally", a quote from a pharma marketing lead and the service list; no local clients, team or B2B work, although the B2B strategy manager is being hired in Chicago. The site footer has a "Stay in Touch" newsletter sign-up.Source
    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
  • 06

    The newest News & Insights post is from August 17, 2026, after a steady run of wins and awards. Kepler is hiring senior people whose posts say they should provide thought leadership, but the site has gone quiet for two months.

    Medium impactLow effort First result in 1 month Marketing lead

    First action

    Draft the next three posts and dates.

    How to measure it

    Posts per month

    Now
    –
    Target
    4
    By
    60 days

    Steps

    1. 1

      Set the calendar

      Four practices, monthly.

      Marketing lead 1 day

    2. 2

      Assign authors

      Practice leads and new hires.

      SVP, Client Solutions 1 day

    3. 3

      Template

      Chart, result, call to action.

      Associate Creative Director (AI Design) 2 days

    4. 4

      Publish

      First four posts.

      Marketing lead 1 month

    5. 5

      Distribute

      Newsletter and LinkedIn.

      Marketing lead weekly

    6. 6

      Review

      Traffic and enquiries per post.

      Marketing lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Marketing lead

    Smallest test

    Publish one retail media post this week.

    Why it works

    Set a calendar of one post a month per practice (B2B, retail media, measurement, AI creative), each with a chart or a client result, and announce new client wins as they close. Push each post to the newsletter and LinkedIn.

    Regular, specific posts keep Kepler in search and AI answers and give sellers something to send.

    Risks and how to handle them

    • Posts slip

      Keep two posts in reserve.

    Evidence

    • Your websiteNews & Insights: newest post August 17, 2026; earlier: Digiday Most Innovative Media Agency for the second consecutive year (June 16, 2026), "Terminix Taps Kepler For Media Assignment" (May 14), Kepler as Pacvue's first agency partner for an AI-assistant ads pilot (May 5), Daily Harvest media AOR building on La Colombe, Affordable Care, Versuni (global Amazon) and easyJet wins.Source
    • HiringSVP, Client Solutions: move clients "beyond 'service provider' to 'business imperative'", deliver "consistent, provocative thought leadership", "help clients see around corners" and work with "sister agencies within the kyu Collective". VP, Head of Activation: "The Future of Agentic Media Activation", "Expand our footprint beyond the Big Three", secure "first-to-market alphas". Napkyn (a Kepler Group company, "a full stack Google partner") is hiring a Customer Success Manager to "identify and surface opportunities to expand Napkyn's relationship with the client".Source
    • Your websiteThe Chicago office page uses the same template as every office: "Located in Chicago, serving clients globally", a quote from a pharma marketing lead and the service list; no local clients, team or B2B work, although the B2B strategy manager is being hired in Chicago. The site footer has a "Stay in Touch" newsletter sign-up.Source

This quarter 9

The core plays for the next three months.

  • 07

    Kepler sells ABM with Bombora, ZoomInfo, Demandbase and LinkedIn and is hiring B2B strategists to run it. Running the same program for its own pipeline gives a live case study and a steady flow of meetings.

    High impactMedium effort First result in 1 quarter Manager

    First action

    Choose the first 100 target brands.

    How to measure it

    Target-account meetings

    Now
    –
    Target
    25
    By
    1 quarter

    Steps

    1. 1

      Pick accounts

      100 brands by category and spend.

      Manager, Strategy (B2B) 1 week

    2. 2

      Build audiences

      Kip Audiences plus intent data.

      Manager, Strategy (B2B) 1 week

    3. 3

      Create ads

      Three messages per buyer role.

      Associate Creative Director (AI Design) 2 weeks

    4. 4

      Launch

      LinkedIn, programmatic, email.

      Director, Activation 1 week

    5. 5

      Follow up

      Sales calls on engaged accounts.

      SVP, Client Solutions weekly

    6. 6

      Report

      Results as a case study.

      Manager, Strategy (B2B) 1 quarter

    First result
    1 quarter
    Cost
    Media budget
    Owner
    Manager, Strategy (B2B)

    Smallest test

    Run one buyer-role ad set to 20 accounts.

    Why it works

    Pick 100 target brands by category and spend, build buying-committee audiences with Kip Audiences and intent signals, run LinkedIn and programmatic ads with a matching email sequence, and offer the B2B audit or a Kip AIR snapshot. Report the results publicly after a quarter.

    Proof that Kepler fills its own pipeline with the method it sells is the best B2B pitch.

    Risks and how to handle them

    • Small sample

      Report engagement and meetings, not just revenue.

    Evidence

    • Your websiteThe /b2b page names no client, shows no case study and gives no result figure: "Proven Impact and ROI" says only "Our strategies have proven track record of driving significant business impact". Its copy talks about reaching "the right merchant" and "merchants ready to convert or nurture"; it lists ABM, Bombora, ZoomInfo, Madison Logic, Demandbase, LinkedIn and Salesforce; "Getting Started" is a generic Contact Us.Source
    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source
  • 08

    The Director, Activation post lists "media audits" as a revenue lever, and the Ross-Simons story began with "a comprehensive audit". There is no audit offer anywhere on the site.

    High impactMedium effort First result in 1 quarter Director

    First action

    Write the audit scope and sample outline.

    How to measure it

    Audits started

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Define scope

      Channels, checks and deliverables.

      Director, Activation 1 week

    2. 2

      Set the price

      Fee or credit against a retainer.

      SVP, Client Solutions 1 week

    3. 3

      Sample report

      From the Ross-Simons approach, anonymised.

      Director, Activation 2 weeks

    4. 4

      Booking page

      On Framer, linked from services.

      Marketing lead 1 week

    5. 5

      Train teams

      Delivery playbook.

      VP, Head of Activation 2 weeks

    6. 6

      Track

      Audit to retainer rate.

      Director, Activation monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director, Activation

    Smallest test

    Offer the audit to five prospects.

    Why it works

    Package a fixed-scope, two-week paid media audit (account structure, waste, measurement, tests to run) with a set price or a credit against a retainer, a sample report, and a booking page linked from every service page.

    An audit is a low-risk first purchase that shows Kepler's thinking and usually leads to a retainer.

    Risks and how to handle them

    • Audits cannibalise pitches

      Credit the fee against the first month.

    Evidence

    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
    • Your websiteHomepage: "We're reinventing growth marketing, again."; "40-400% Demonstrable Business Impact Within Three Months" (new-to-market launches) and "20-60% ROI Increase Within Three Months" (Fortune 50 brands); "Google's #1 Partner for Brand Awareness"; "600 Comets in 10 global offices"; "graduates of Kepler U comprise the industry's new generation of experts"; services Media & CRM, Consulting, Commerce, Amazon, Technology & AI, B2B, Analytics, Influencer and Creative.Source
  • 09

    Kepler is hiring three retail Data Strategy & Analytics directors who will help "in pitches and RFPs", and it already built Google's Meridian into Kip. A benchmark of retail media results across networks would be both a pitch asset and a lead magnet.

    High impactMedium effort First result in 2 quarters Director

    First action

    List the metrics and categories with enough data.

    How to measure it

    Benchmark downloads

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Choose metrics

      ROAS, NTB, incrementality.

      Director, Data Strategy & Analytics, Retail 2 weeks

    2. 2

      Pull data

      Anonymised across clients.

      Director, Data Strategy & Analytics, Retail 1 month

    3. 3

      Write report

      With charts.

      Marketing lead 1 month

    4. 4

      Legal review

      Client data permissions.

      General Counsel 2 weeks

    5. 5

      Launch

      Gated page and press.

      Marketing lead 1 week

    6. 6

      Use in RFPs

      One-pager for sellers.

      Director, Data Strategy & Analytics, Retail ongoing

    First result
    2 quarters
    Cost
    Staff and design time
    Owner
    Director, Data Strategy & Analytics, Retail

    Smallest test

    Publish one network's benchmark as a post.

    Why it works

    Publish an anonymised twice-yearly benchmark: ROAS, new-to-brand share and incrementality by network and category, from Kepler's own programs. Gate the full report and give sellers a one-page version for RFPs.

    Retail marketers lack neutral benchmarks across networks; whoever publishes them gets cited and called.

    Risks and how to handle them

    • Client data permissions

      Aggregate and anonymise; check contracts.

    Evidence

    • HiringSenior Director, Retail Media (open on the board, updated August 19, 2026): Kepler's "Retail Center of Excellence" across Amazon Ads (SPA, DSP, AMC), Walmart Connect, Target Roundel, Instacart, Criteo, DoorDash and other retail media networks; "primary builder evangelist of Kepler's 'Retail 360' approach"; "Refine Kepler's retail media narrative to help productize and differentiate our 'Kepler Commerce' services"; anticipate "agentic, LLM search" shopping. Three Director, Data Strategy & Analytics, Retail posts (updated October 15, 2026) "assist Kepler in driving new business growth in pitches and RFPs".Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source
  • 10

    There are 17 Kip product pages, and the new product managers are asked to turn capabilities into "compelling narratives". The pages describe modules in text; buyers cannot see the platform.

    Medium impactMedium effort First result in 1 quarter Principal Product Manager

    First action

    Pick the five modules sales mentions most.

    How to measure it

    Kip page enquiries

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      Pick modules

      Five most used in pitches.

      Principal Product Manager (Kip) 1 day

    2. 2

      Script

      60 seconds each.

      Principal Product Manager (Kip) 1 week

    3. 3

      Record

      Screen with sample data.

      Associate Creative Director (AI Design) 2 weeks

    4. 4

      Add outputs

      One image per module.

      Principal Product Manager (Kip) 1 week

    5. 5

      Link stories

      Module to case study.

      Marketing lead 2 days

    6. 6

      Measure

      Views and enquiries.

      Marketing lead monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Principal Product Manager (Kip)

    Smallest test

    Record the Kip MMM walkthrough first.

    Why it works

    Record a 60-second screen walkthrough for each top module (MMM, Audiences, Personas, AIR, PDP+), add a sample output, and link each module to the case study it powered.

    Seeing the tool makes an agency's technology claim believable and differentiates Kepler from service-only rivals.

    Risks and how to handle them

    • Exposing client data

      Use synthetic data only.

    Evidence

    • HiringKip product team: a Principal Product Manager (AVP, updated October 13, 2026) and a Senior Product Manager (posted September 21, 2026) to build the Kepler Intelligence Platform and "drive meaningful adoption across the organization", translating "technical capabilities into compelling narratives that demonstrate clear business value". An Associate Creative Director (AI Design), Toronto, partners "closely with Marketing and Business Development teams" so creative "supports company growth".Source
    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source
    • Competitor researchRivals' own homepages: Tinuiti, "a media agency that not only builds brands, but architects business outcomes"; Wpromote, "full-service digital marketing agency" with an "outcome-first approach"; Power Digital, "data-driven marketing strategies that make profit predictable"; Jellyfish, "Move. Faster. Smarter. Together."Source
  • 11

    The Director, Activation is measured on "Revenue Expansion" and the VP, Head of Activation must expand "beyond the Big Three"; Napkyn's new CSM is asked to surface expansion opportunities. Clients that use one Kepler service rarely see the rest.

    High impactMedium effort First result in 1 quarter VP

    First action

    Build the map for the top 20 clients.

    How to measure it

    Average services per client

    Now
    –
    Target
    +1
    By
    2 quarters

    Steps

    1. 1

      List services

      Per client today.

      VP, Head of Activation 1 week

    2. 2

      Define next steps

      One logical next service each.

      Director, Activation 1 week

    3. 3

      Write test offers

      Small quarterly tests.

      Director, Activation 2 weeks

    4. 4

      Add to reviews

      Quarterly business reviews.

      SVP, Client Solutions quarterly

    5. 5

      Include Napkyn

      Analytics as a next step.

      Customer Success Manager (Napkyn) ongoing

    6. 6

      Track

      Services per client.

      VP, Head of Activation monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    VP, Head of Activation

    Smallest test

    Propose one expansion test to five clients.

    Why it works

    For each account, map services used and the next logical one (Amazon to Walmart Connect, search to PDP+, media to MMM, Google to Napkyn analytics), propose one test per quarter, and review the map in every quarterly business review.

    Expanding existing clients is cheaper than winning new ones and deepens retention.

    Risks and how to handle them

    • Clients feel upsold

      Lead with a test and a clear result.

    Evidence

    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • HiringSVP, Client Solutions: move clients "beyond 'service provider' to 'business imperative'", deliver "consistent, provocative thought leadership", "help clients see around corners" and work with "sister agencies within the kyu Collective". VP, Head of Activation: "The Future of Agentic Media Activation", "Expand our footprint beyond the Big Three", secure "first-to-market alphas". Napkyn (a Kepler Group company, "a full stack Google partner") is hiring a Customer Success Manager to "identify and surface opportunities to expand Napkyn's relationship with the client".Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
  • 12

    Kepler is part of kyu with IDEO, Sid Lee and SYPartners, and the SVP of Client Solutions is asked to work with sister agencies. The FILA campaign with Sid Lee is already a joint result.

    Medium impactMedium effort First result in 2 quarters SVP

    First action

    Agree one joint offer with Sid Lee.

    How to measure it

    Joint deals in pipeline

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Agree offers

      Two joint offers.

      SVP, Client Solutions 1 month

    2. 2

      Define roles

      Who leads and bills.

      SVP, Client Solutions 2 weeks

    3. 3

      Publish pages

      With FILA proof.

      Marketing lead 2 weeks

    4. 4

      Train sellers

      Both agencies.

      SVP, Client Solutions 2 weeks

    5. 5

      Refer leads

      Shared tracker.

      SVP, Client Solutions ongoing

    6. 6

      Review

      Deals per quarter.

      SVP, Client Solutions quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    SVP, Client Solutions

    Smallest test

    Pitch one joint offer to a current client.

    Why it works

    Package two joint offers: brand and performance with Sid Lee, and AI product and service design with IDEO. Publish them as pages with the FILA story, and cross-refer leads.

    Joint offers widen deal size and bring in clients who start with the creative or design agency.

    Risks and how to handle them

    • Channel conflict

      Agree lead ownership in writing.

    Evidence

    • Your websiteWho We Are: since 2012, "over 600 employees across 10 global offices"; part of the kyu collective "alongside IDEO, Sid Lee, and SYPartners"; "joined forces with Infectious Media"; leadership includes a Chief Creative & AI Officer and a Chief Media Officer. The FILA story was made "in collaboration with Sid Lee".Source
    • HiringSVP, Client Solutions: move clients "beyond 'service provider' to 'business imperative'", deliver "consistent, provocative thought leadership", "help clients see around corners" and work with "sister agencies within the kyu Collective". VP, Head of Activation: "The Future of Agentic Media Activation", "Expand our footprint beyond the Big Three", secure "first-to-market alphas". Napkyn (a Kepler Group company, "a full stack Google partner") is hiring a Customer Success Manager to "identify and surface opportunities to expand Napkyn's relationship with the client".Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
  • 13

    Kepler's Amazon credentials (Advanced Partner, AMC certified) are its best commerce proof, and the retail lead must "nurture relationships with RMN partners". No other network is named on the site.

    Medium impactMedium effort First result in 2 quarters Senior Director

    First action

    List partner programs and requirements for each network.

    How to measure it

    Partner leads

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Review programs

      Requirements per network.

      Senior Director, Retail Media 2 weeks

    2. 2

      Apply

      Two networks.

      Senior Director, Retail Media 1 month

    3. 3

      Co-host webinars

      One per network.

      Marketing lead 1 quarter

    4. 4

      Add badges

      Commerce page.

      Marketing lead 1 day

    5. 5

      Share results

      Case studies per network.

      Director, Data Strategy & Analytics, Retail 1 quarter

    6. 6

      Track

      Referred leads.

      Senior Director, Retail Media monthly

    First result
    2 quarters
    Cost
    Staff and certification time
    Owner
    Senior Director, Retail Media

    Smallest test

    Apply to one partner program.

    Why it works

    Earn and publish partner status on two more networks, co-host a webinar with each, and add partner badges and results to the commerce page.

    Network partners refer brands to agencies they trust, and badges speed shortlisting.

    Risks and how to handle them

    • Certification takes time

      Start with the network where spend is highest.

    Evidence

    • HiringSenior Director, Retail Media (open on the board, updated August 19, 2026): Kepler's "Retail Center of Excellence" across Amazon Ads (SPA, DSP, AMC), Walmart Connect, Target Roundel, Instacart, Criteo, DoorDash and other retail media networks; "primary builder evangelist of Kepler's 'Retail 360' approach"; "Refine Kepler's retail media narrative to help productize and differentiate our 'Kepler Commerce' services"; anticipate "agentic, LLM search" shopping. Three Director, Data Strategy & Analytics, Retail posts (updated October 15, 2026) "assist Kepler in driving new business growth in pitches and RFPs".Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
  • 14

    Kepler sells AI visibility (GEO, Kip AIR), and its expertise guides cover GEO, MMM, retail media and CTV. The GEO guide has no H1 heading, and the guides carry no author or update date, which search and AI systems use to judge expertise.

    Medium impactLow effort First result in 1 quarter Marketing lead

    First action

    Fix the GEO guide first.

    How to measure it

    Guide traffic

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Audit guides

      Headings, dates, authors.

      Marketing lead 1 week

    2. 2

      Assign authors

      Practice leads.

      Marketing lead 1 week

    3. 3

      Rewrite tops

      Answer first.

      Marketing lead 1 month

    4. 4

      Add FAQ markup

      Each guide.

      Marketing lead 1 week

    5. 5

      Link products

      Kip modules.

      Marketing lead 1 day

    6. 6

      Check AI answers

      With Kip AIR.

      Principal Product Manager (Kip) monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Marketing lead

    Smallest test

    Add H1, author and date to the GEO guide.

    Why it works

    Give each guide an H1, a two-sentence answer at the top, the author and date, an FAQ block and a link to the relevant Kip module. Refresh twice a year.

    Clear structure helps both search engines and AI assistants quote the page, which is the outcome Kepler sells.

    Risks and how to handle them

    • Rewrites lose rankings

      Keep URLs and main sections.

    Evidence

    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source
    • Your websiteKip AIR page: "The One Score That Tells You if AI Will Choose Your Brand", built from AI Recognition, AI Relevance and AI Ranking; "Get Your AIR Score" buttons jump to a section on the same page; one quote from a "CMO, GLOBAL RETAIL BRAND"; stats such as "~60% of consumers now use AI to help them shop". The homepage features Kip AIR, and the blog has "Kip AIR Scores the Future".Source
  • 15

    The /amazon page offers "Self-Service" DSP access with onboarding and training, but the site leads with enterprise and Fortune 50 work. Mid-market brands are a large, under-served market for retail media.

    Medium impactMedium effort First result in 1 quarter VP

    First action

    Write the self-service page outline.

    How to measure it

    Self-service clients

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Define the tier

      Minimums and support.

      VP, Head of Activation 2 weeks

    2. 2

      Write the page

      Price, plan, upgrade path.

      Marketing lead 1 week

    3. 3

      Run ads

      DSP access queries.

      Director, Activation 1 month

    4. 4

      Onboard

      Standard training.

      Senior Analyst, Activation (Amazon Ads) ongoing

    5. 5

      Upgrade path

      Offer managed service at a spend level.

      VP, Head of Activation ongoing

    6. 6

      Track

      Sign-ups and upgrades.

      VP, Head of Activation monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    VP, Head of Activation

    Smallest test

    Run one month of search ads to the page.

    Why it works

    Give the self-service tier its own page with a starting price or minimum, a sample onboarding plan and a path to managed service; run search ads for "Amazon DSP access" queries.

    A clear entry tier brings in brands that will grow into managed retainers.

    Risks and how to handle them

    • Support load

      Use group training sessions.

    Evidence

    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
    • Your websiteHomepage: "We're reinventing growth marketing, again."; "40-400% Demonstrable Business Impact Within Three Months" (new-to-market launches) and "20-60% ROI Increase Within Three Months" (Fortune 50 brands); "Google's #1 Partner for Brand Awareness"; "600 Comets in 10 global offices"; "graduates of Kepler U comprise the industry's new generation of experts"; services Media & CRM, Consulting, Commerce, Amazon, Technology & AI, B2B, Analytics, Influencer and Creative.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The SVP of Client Solutions is asked for "provocative thought leadership" that helps clients "see around corners", and Kip AIR already scores how AI systems recommend brands. A public ranking by category would be cited by press and send brands looking for their own score.

    High impactHigh effort First result in 2 quarters SVP

    First action

    Pick five categories and run a pilot score.

    How to measure it

    Brand briefings

    Now
    –
    Target
    30 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick categories

      Five with active clients and prospects.

      SVP, Client Solutions 2 weeks

    2. 2

      Set method

      Public, repeatable scoring.

      Principal Product Manager (Kip) 1 month

    3. 3

      Score brands

      100 per quarter.

      Principal Product Manager (Kip) 1 month

    4. 4

      Write the index

      Rankings and movers.

      Marketing lead 2 weeks

    5. 5

      Press launch

      Trade press.

      Marketing lead 1 week

    6. 6

      Brief brands

      Private score briefings.

      SVP, Client Solutions ongoing

    First result
    2 quarters
    Cost
    Staff and PR time
    Owner
    SVP, Client Solutions

    Smallest test

    Publish one category index as a post.

    Why it works

    Score the top 20 brands in five categories each quarter, publish the rankings with movers and reasons, and invite each brand to a private briefing on its score.

    Rankings attract press and turn every listed brand into a warm prospect.

    Risks and how to handle them

    • Brands dispute scores

      Publish the method and invite corrections.

    Evidence

    • Your websiteKip AIR page: "The One Score That Tells You if AI Will Choose Your Brand", built from AI Recognition, AI Relevance and AI Ranking; "Get Your AIR Score" buttons jump to a section on the same page; one quote from a "CMO, GLOBAL RETAIL BRAND"; stats such as "~60% of consumers now use AI to help them shop". The homepage features Kip AIR, and the blog has "Kip AIR Scores the Future".Source
    • HiringSVP, Client Solutions: move clients "beyond 'service provider' to 'business imperative'", deliver "consistent, provocative thought leadership", "help clients see around corners" and work with "sister agencies within the kyu Collective". VP, Head of Activation: "The Future of Agentic Media Activation", "Expand our footprint beyond the Big Three", secure "first-to-market alphas". Napkyn (a Kepler Group company, "a full stack Google partner") is hiring a Customer Success Manager to "identify and surface opportunities to expand Napkyn's relationship with the client".Source
    • Your websiteNews & Insights: newest post August 17, 2026; earlier: Digiday Most Innovative Media Agency for the second consecutive year (June 16, 2026), "Terminix Taps Kepler For Media Assignment" (May 14), Kepler as Pacvue's first agency partner for an AI-assistant ads pilot (May 5), Daily Harvest media AOR building on La Colombe, Affordable Care, Versuni (global Amazon) and easyJet wins.Source
  • 17

    The retail lead must anticipate "agentic, LLM search" shopping. Kepler already has PDP+ for product pages, Kip AIR for AI recommendations and retail media buying, but sells them separately.

    High impactHigh effort First result in 3 quarters Senior Director

    First action

    Pick three pilot clients.

    How to measure it

    Bundle clients

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Define the bundle

      Scope and price.

      Senior Director, Retail Media 1 month

    2. 2

      Pick pilots

      Three retail clients.

      Senior Director, Retail Media 2 weeks

    3. 3

      Score and fix

      AIR and PDP+.

      Principal Product Manager (Kip) 1 quarter

    4. 4

      Align media

      Retail networks.

      Director, Activation 1 quarter

    5. 5

      Measure

      Visibility and sales.

      Director, Data Strategy & Analytics, Retail 1 quarter

    6. 6

      Publish

      Case study.

      Marketing lead 2 weeks

    First result
    3 quarters
    Cost
    Staff time
    Owner
    Senior Director, Retail Media

    Smallest test

    Run AIR and PDP+ on one client's top ten products.

    Why it works

    Bundle them into one offer: score how AI assistants and retailer search pick a brand's products, rewrite product pages with PDP+, and align retail media. Pilot with three retail clients and publish the results.

    As shopping moves into assistants, brands need one partner across content, AI visibility and media.

    Risks and how to handle them

    • Hard to measure

      Use sales on optimized products versus controls.

    Evidence

    • HiringSenior Director, Retail Media (open on the board, updated August 19, 2026): Kepler's "Retail Center of Excellence" across Amazon Ads (SPA, DSP, AMC), Walmart Connect, Target Roundel, Instacart, Criteo, DoorDash and other retail media networks; "primary builder evangelist of Kepler's 'Retail 360' approach"; "Refine Kepler's retail media narrative to help productize and differentiate our 'Kepler Commerce' services"; anticipate "agentic, LLM search" shopping. Three Director, Data Strategy & Analytics, Retail posts (updated October 15, 2026) "assist Kepler in driving new business growth in pitches and RFPs".Source
    • Your websiteKip AIR page: "The One Score That Tells You if AI Will Choose Your Brand", built from AI Recognition, AI Relevance and AI Ranking; "Get Your AIR Score" buttons jump to a section on the same page; one quote from a "CMO, GLOBAL RETAIL BRAND"; stats such as "~60% of consumers now use AI to help them shop". The homepage features Kip AIR, and the blog has "Kip AIR Scores the Future".Source
    • Your websiteThe /commerce page names no retail media network, has no result figures and does not use "Retail 360" or "Kepler Commerce"; its proof is quotes from a LiveRamp engineer and a Google account manager. The /amazon page has the figures (Advanced Partner, certified Amazon Marketing Cloud partner, +43% and +77% ROAS lifts, 5x conversion for channel overlap) and a self-service DSP option. PDP+ shows +117% click-through, -12% cost per order and +9% units sold with a Ravensburger quote; the blog has Rhone's "42% Cyber Revenue Surge".Source
  • 18

    Kepler is building a San José, Costa Rica team across paid search, social, Amazon and programmatic, briefed to automate workflows. That capacity can be sold as a fixed-fee always-on desk for brands that do not need a full retainer.

    Medium impactHigh effort First result in 2 quarters VP

    First action

    Price a two-channel desk.

    How to measure it

    Desk clients signed

    Now
    –
    Target
    12
    By
    3 quarters

    Steps

    1. 1

      Define service

      Scope and SLAs.

      VP, Head of Activation 1 month

    2. 2

      Price

      By channel count.

      SVP, Client Solutions 2 weeks

    3. 3

      Staff

      San José team and US lead.

      VP, Head of Activation 1 quarter

    4. 4

      Automate

      Reporting and checks.

      Senior Analyst, Digital Media (Paid Search & Social) 1 quarter

    5. 5

      Launch page

      With sample reports.

      Marketing lead 2 weeks

    6. 6

      Measure

      Margin and retention.

      VP, Head of Activation monthly

    First result
    2 quarters
    Cost
    Team build-out
    Owner
    VP, Head of Activation

    Smallest test

    Offer the desk to one existing client's smaller line.

    Why it works

    Define a monthly desk service (daily optimization, weekly reporting, monthly test plan) priced by channel count, staffed from San José with a senior lead in the US, and sell it to mid-market brands and existing clients' smaller business lines.

    Fixed-fee, nearshore delivery opens a mid-market segment without diluting enterprise service.

    Risks and how to handle them

    • Brand dilution

      Sell under a distinct service name.

    Evidence

    • HiringA San José, Costa Rica media hub: two Senior Analyst, Digital Media (Paid Search & Social) posts (October 22, 2026), two Amazon Ads analysts (October 13 and 15), a Programmatic analyst and Data Strategy & Analytics analysts; the Activation team is "client-facing, partner-facing" and builds "future-proof ad tech solutions that drive client value and solve/automate internal workflow challenges".Source
    • Your websiteHomepage: "We're reinventing growth marketing, again."; "40-400% Demonstrable Business Impact Within Three Months" (new-to-market launches) and "20-60% ROI Increase Within Three Months" (Fortune 50 brands); "Google's #1 Partner for Brand Awareness"; "600 Comets in 10 global offices"; "graduates of Kepler U comprise the industry's new generation of experts"; services Media & CRM, Consulting, Commerce, Amazon, Technology & AI, B2B, Analytics, Influencer and Creative.Source
    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 19

    The homepage says "graduates of Kepler U comprise the industry's new generation of experts". Many go on to brand-side marketing roles, where they hire agencies.

    Medium impactLow effort First result in 2 quarters EVP

    First action

    List alumni now at brands.

    How to measure it

    Alumni referrals

    Now
    –
    Target
    8 a year
    By
    2 quarters

    Steps

    1. 1

      Build the list

      LinkedIn alumni search.

      EVP, Global Head of People 2 weeks

    2. 2

      Launch the network

      Group and newsletter.

      Marketing lead 1 month

    3. 3

      Quarterly briefing

      Research and benchmarks.

      SVP, Client Solutions quarterly

    4. 4

      Referral thank-you

      Defined reward.

      SVP, Client Solutions 1 week

    5. 5

      Track

      Introductions and wins.

      SVP, Client Solutions monthly

    6. 6

      Celebrate

      Alumni stories.

      Marketing lead quarterly

    First result
    2 quarters
    Cost
    Event and reward budget
    Owner
    EVP, Global Head of People

    Smallest test

    Invite 50 alumni to one briefing.

    Why it works

    Start an alumni network with a quarterly briefing, early access to the AIR Index and benchmark, and a referral thank-you for introductions that become clients.

    Former staff at client companies are the warmest possible introduction.

    Risks and how to handle them

    • Feels transactional

      Lead with useful content.

    Evidence

    • Your websiteHomepage: "We're reinventing growth marketing, again."; "40-400% Demonstrable Business Impact Within Three Months" (new-to-market launches) and "20-60% ROI Increase Within Three Months" (Fortune 50 brands); "Google's #1 Partner for Brand Awareness"; "600 Comets in 10 global offices"; "graduates of Kepler U comprise the industry's new generation of experts"; services Media & CRM, Consulting, Commerce, Amazon, Technology & AI, B2B, Analytics, Influencer and Creative.Source
    • Your websiteWho We Are: since 2012, "over 600 employees across 10 global offices"; part of the kyu collective "alongside IDEO, Sid Lee, and SYPartners"; "joined forces with Infectious Media"; leadership includes a Chief Creative & AI Officer and a Chief Media Officer. The FILA story was made "in collaboration with Sid Lee".Source
  • 20

    Kepler has an AI adoption quiz at /myaitype with 15 questions. The quiz ends on a generic "Unlock the power AI for your business with Kepler" line and product names, without a personal result-based next step.

    Medium impactLow effort First result in 1 month Marketing lead

    First action

    Map each AI type to one module and offer.

    How to measure it

    Quiz-to-lead rate

    Now
    –
    Target
    20%
    By
    2 months

    Steps

    1. 1

      Map types

      Module and offer per type.

      Marketing lead 1 week

    2. 2

      Write results

      Result pages.

      Marketing lead 1 week

    3. 3

      Add email step

      Full result by email.

      Marketing lead 2 days

    4. 4

      Promote

      LinkedIn and newsletter.

      Marketing lead 1 month

    5. 5

      Follow up

      Sales for high-fit leads.

      SVP, Client Solutions ongoing

    6. 6

      Measure

      Completion to lead.

      Marketing lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing lead

    Smallest test

    Add one result page for the most common type.

    Why it works

    Give each AI type a result page with a recommended Kip module, a matching case study and an offer (AIR snapshot or audit), and ask for an email to send the full result.

    Quiz takers have just told you their readiness; matching the next step lifts conversion.

    Risks and how to handle them

    • Low-fit leads

      Ask company size in the email step.

    Evidence

    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source
    • Your websiteKip AIR page: "The One Score That Tells You if AI Will Choose Your Brand", built from AI Recognition, AI Relevance and AI Ranking; "Get Your AIR Score" buttons jump to a section on the same page; one quote from a "CMO, GLOBAL RETAIL BRAND"; stats such as "~60% of consumers now use AI to help them shop". The homepage features Kip AIR, and the blog has "Kip AIR Scores the Future".Source
  • 21

    The Associate Creative Director (AI Design) is hired to shape AI workflows "with responsible and transparent use of generative tools", and Kepler's Chief Creative & AI Officer leads the practice. Clients ask how AI creative is made and governed.

    Medium impactMedium effort First result in 1 quarter Associate Creative Director

    First action

    Write the note for the Hasbro story.

    How to measure it

    Creative enquiries

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define the note

      Tools, human decisions, safety, savings.

      Associate Creative Director (AI Design) 1 week

    2. 2

      Write notes

      Hasbro, iFLY, Peppa Pig.

      Associate Creative Director (AI Design) 2 weeks

    3. 3

      Standards page

      How Kepler governs AI creative.

      Associate Creative Director (AI Design) 2 weeks

    4. 4

      Legal review

      Claims and client approvals.

      General Counsel 1 week

    5. 5

      Publish

      On case studies.

      Marketing lead 1 day

    6. 6

      Measure

      Creative enquiries.

      Marketing lead monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Associate Creative Director (AI Design)

    Smallest test

    Publish one note.

    Why it works

    Add a short note to each creative case study: which tools were used, where humans decided, how brand safety was checked, and the time or cost saved. Collect them into an AI creative standards page.

    Transparency about AI use builds trust with brand teams and separates Kepler from agencies that hide it.

    Risks and how to handle them

    • Clients prefer privacy

      Describe methods without client data.

    Evidence

    • HiringKip product team: a Principal Product Manager (AVP, updated October 13, 2026) and a Senior Product Manager (posted September 21, 2026) to build the Kepler Intelligence Platform and "drive meaningful adoption across the organization", translating "technical capabilities into compelling narratives that demonstrate clear business value". An Associate Creative Director (AI Design), Toronto, partners "closely with Marketing and Business Development teams" so creative "supports company growth".Source
    • Your websiteWho We Are: since 2012, "over 600 employees across 10 global offices"; part of the kyu collective "alongside IDEO, Sid Lee, and SYPartners"; "joined forces with Infectious Media"; leadership includes a Chief Creative & AI Officer and a Chief Media Officer. The FILA story was made "in collaboration with Sid Lee".Source
    • Your websiteCase studies page: DoorDash for Work, "a 125% increase in high-quality marketing leads, a 94% rise in closed deals, and a 188% boost in media spend efficiency" (the only B2B story); consumer stories: FILA +9 points awareness, Formula 1 Las Vegas "82% reduction in cost per acquisition and a 5x return on ad spend" in seven weeks, Hasbro +28.6% conversion, Bloomberg -18% acquisition cost and +9% lifetime value, Philips 7.5x ROAS on Amazon, iFLY 3x brand lift, Peppa Pig 6.9 million viewers, Ross-Simons +38% revenue. The sitemap has 10 case-study pages.Source
  • 22

    Retail DS&A directors are hired to help with pitches and RFPs. The same questions (measurement, data access, staffing, transition plans) come up in every RFP and are not answered on the site.

    Medium impactMedium effort First result in 1 quarter Director

    First action

    List the 20 most common RFP questions.

    How to measure it

    RFP shortlist rate

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      From recent RFPs.

      Director, Data Strategy & Analytics, Retail 1 week

    2. 2

      Write answers

      Short, with proof.

      Director, Data Strategy & Analytics, Retail 1 month

    3. 3

      Legal review

      Claims.

      General Counsel 1 week

    4. 4

      Publish

      Library and pack.

      Marketing lead 1 week

    5. 5

      Use in pitches

      Link in proposals.

      SVP, Client Solutions ongoing

    6. 6

      Update

      Quarterly.

      Director, Data Strategy & Analytics, Retail quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Director, Data Strategy & Analytics, Retail

    Smallest test

    Publish five answers.

    Why it works

    Publish a library of 20 short answers (how Kepler measures incrementality, onboards in 90 days, staffs accounts, handles data), each linked to proof. Give procurement teams a downloadable pack.

    Procurement and AI assistants read public answers; publishing them shortens RFPs and wins shortlists.

    Risks and how to handle them

    • Rivals copy answers

      Proof and numbers are hard to copy.

    Evidence

    • HiringSenior Director, Retail Media (open on the board, updated August 19, 2026): Kepler's "Retail Center of Excellence" across Amazon Ads (SPA, DSP, AMC), Walmart Connect, Target Roundel, Instacart, Criteo, DoorDash and other retail media networks; "primary builder evangelist of Kepler's 'Retail 360' approach"; "Refine Kepler's retail media narrative to help productize and differentiate our 'Kepler Commerce' services"; anticipate "agentic, LLM search" shopping. Three Director, Data Strategy & Analytics, Retail posts (updated October 15, 2026) "assist Kepler in driving new business growth in pitches and RFPs".Source
    • HiringManager, Strategy (B2B), Chicago (posted September 21, 2026): develops "integrated performance marketing and account-based marketing (ABM) strategies" built on clients' "target accounts". Director, Activation (posted October 13, 2026): "primary growth engine within our Client Solutions group" bridging media execution "and ongoing business development"; "Revenue Expansion: Identify organic growth opportunities through cross-channel expansion, media audits, advanced testing frameworks"; "The Ideal candidate has B2B & ABM account experience."Source
    • Your websiteSitemap (162 URLs, checked October 23, 2026): 71 blog posts, expertise guides (GEO, media mix modeling, retail media networks, CTV, CRM, CDPs, paid social, measurement), 17 Kip product pages (Kip MMM, Audiences, Personas, Discover, Activate, Maximize, AIR, PDP+, Content Engine and more), 11 office pages and an AI adoption quiz at /myaitype. The GEO guide has no H1 heading. B2B posts include "How B2B marketers can break through the noise" and "Kepler's winning blueprint for FinServ campaigns".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Kepler Group did not commission, review or endorse it, and Programmable is not affiliated with Kepler Group. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Kepler Group runs its business.

Something wrong, or do you represent Kepler Group? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    B2B proof, the Retail 360 commerce page, results per service, a real AIR score, the Chicago page and a news calendar; start the public RFP library.

  2. Days 31 to 6012 ideas

    ABM on Kepler's own accounts, the media audit offer, the retail benchmark, Kip walkthroughs, the expansion map, kyu and network partnerships, guide structure and the self-service tier; alumni network, quiz results and AI creative notes.

  3. Days 61 to 903 ideas

    Commit to the big bets: the Kip AIR Index, the AI shelf offer and the always-on desk.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast, measurable results. The most cited problem: siloed agencies across channels.

  • Proprietary technology on top of media
  • Proving incrementality across retail networks
  • In their words: “ROAS”

Market

Competitive landscape

4 competitors compared: Tinuiti, Wpromote, Power Digital and Jellyfish.

  • Gap to exploit: Measured AI recommendation visibility for brands
  • Tinuiti: Less visible proprietary AI visibility product
  • Wpromote: Similar claims to many agencies

Hiring signals

Kepler is building out B2B and retail at once.

  • Director, Strategy (B2B portfolio): Four B2B business lines and public case studies. Idea 1.
  • Manager, Strategy (B2B), Chicago: ABM strategies for target accounts. Ideas 5, 7.
  • Director, Activation: Revenue expansion and media audits; B2B and ABM experience. Ideas 8, 11.

From the team that wrote this playbook

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