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  • The brief
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  • Idea portfolio
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  • This week · 6
  • This quarter · 9
  • Big bets · 3
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Generated Oct 23, 2026 1 view
  1. Programmable
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growth playbook · Oct 23, 2026

linear.app (opens in a new tab)

Linear growth playbook

Diagnosis

Linear grew mostly by word of mouth and is now adding sales: an APAC team in Singapore and Australia, a first field marketer for executive dinners, growth CSMs for mid-market expansion, product marketers, a creative studio, developer relations and analytics.

The website still speaks to its original audience: little for APAC buyers (one regional story, data only in the EU or US), no events page, no comparison pages, duplicate enablement guides and a mobile homepage that fails Core Web Vitals.

This playbook gives APAC a front door, speeds up the homepage, adds comparisons, events and onboarding first, then times outreach to Jira renewals, scores self-serve accounts for sales, and builds bets on an APAC data region, a Method course and a template gallery.

Growth Score

8/10

Biggest Opportunity

Turn the self-serve love for Linear into a sales motion that works in new regions and larger companies, starting with APAC and Jira's renewal calendar.

Biggest Risk

Jira, Asana and GitHub compete for the same teams, and AI coding tools are changing the category fast; a sales push that outruns local proof and data options will stall in enterprise reviews.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give the new Singapore team an APAC page: local customers, a data-hosting answer and a local contact

    Ask the Singapore AEs for the five APAC customers most likely to tell their story.

    High impact First result in 1 month
  2. 2

    Make the homepage of "a fast issue tracker" load fast on phones

    Profile the homepage on a mid-range phone and list the blocking requests.

    High impact First result in 1 month
  3. 3

    Merge the duplicate enablement guides into one set of URLs

    List all guide pairs.

    Medium impact First result in 1 month

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 11Fill-ins · 5Reconsider · 2
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Linear is building an APAC sales, success, solutions and support team in Singapore and Australia, with enterprise AEs who must win evaluations. But an APAC buyer checking the site finds one Asia-Pacific customer story out of 43 (Cars24), data storage offered only in the EU or the US, offices listed in San Francisco, New York and London, and APAC job posts that still describe 25,000 companies and a team in North America and Europe. Enterprise security reviews in Singapore and Australia ask about data location first.

    High impactMedium effort First result in 1 month Product Marketing Manager

    First action

    Ask the Singapore AEs for the five APAC customers most likely to tell their story.

    How to measure it

    APAC contact-sales requests

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Pick stories

      Three APAC customers, ideally one in Australia.

      Customer Success Manager, APAC 1 week

    2. 2

      Write the data FAQ

      Where data lives today, controls, and the plan.

      Senior / Staff Security Engineer 3 days

    3. 3

      Draft the page

      Stories, FAQ, support hours, contact.

      Product Marketing Manager 1 week

    4. 4

      Design

      Same system as the enterprise page.

      Production Designer 1 week

    5. 5

      Route leads

      APAC form answers to the Singapore team.

      Deal Desk 2 days

    6. 6

      Fix the posts

      Current customer count and team regions.

      Talent team 1 hour

    7. 7

      Use in outreach

      Every APAC sequence and pilot.

      Account Executive, Enterprise (APAC) ongoing

    8. 8

      Measure

      APAC traffic, requests and pilots.

      Analytics Engineer monthly

    First result
    1 month
    Cost
    Writing and design time
    Owner
    Product Marketing Manager

    Smallest test

    Publish a short APAC section on the enterprise page with one customer quote and the data FAQ.

    Why it works

    Publish an APAC page within three weeks: three APAC customer stories (the Singapore team knows the accounts), a plain FAQ on where data is stored today and what is planned, APAC-hours support and onboarding, a contact form routed to Singapore, and the next local meetup or dinner. Link it from the enterprise and security pages and use it in every APAC sequence.

    Local proof and a straight answer on data location remove the two objections an APAC evaluation raises first, and they let the new AEs sell from the website instead of around it.

    Ready to use

    ChecklistAPAC page list

    [ ] Three APAC customer stories (one Australian)
    [ ] Data-location FAQ: today, controls, roadmap
    [ ] APAC-hours support and onboarding
    [ ] Contact form routed to Singapore
    [ ] Next APAC dinner or meetup
    [ ] Links from enterprise and security pages
    [ ] APAC job posts updated to 40,000 companies

    Risks and how to handle them

    • No APAC data region yet

      Say so plainly and explain the controls and the roadmap; buyers prefer a straight answer.

    • Customers slow to approve stories

      Start with short quotes and logos, then full stories.

    Evidence

    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
    • Your websiteWhat an APAC buyer finds on linear.app (checked October 22, 2026): the security page says "Choose to store your data in the European Union or the United States"; the 2024 EU hosting changelog calls it "the foundation for us to support hosting data in other regions in the future"; one of 43 customer stories (Cars24, India) is from Asia-Pacific; job posts list co-working offices in San Francisco, New York and London only.Source
    • HiringThe Singapore Account Executive posts still say Linear is used by "more than 25,000 companies" and that the team is "distributed across North America and Europe", while the site and newer posts (CSM, Field Marketing) say "more than 40,000 companies" and a team across North America, Europe and Australia.Source
    • HiringField Marketing Manager (posted October 21, 2026): "Field marketing at Linear is just getting started"; the first hire will "Own the executive dinner calendar across cities", "equip sellers with invitation sequences", evaluate conferences "by audience quality, account coverage, and expected return", co-host with partners and report "attendance, meetings held, pipeline influenced". The 1,041-URL sitemap has no events page.Source
  • 02

    Google's phone test puts Linear's homepage main content at 17 seconds, with 1.5 MB of JavaScript and 3.1 seconds of render-blocking requests; the largest element is a decorative grain frame. Real visitors fail Core Web Vitals on LCP and INP. Speed is the first thing Linear is known for.

    High impactMedium effort First result in 1 month Production Designer

    First action

    Profile the homepage on a mid-range phone and list the blocking requests.

    How to measure it

    Field LCP

    Now
    –
    Target
    under 2.5 s
    By
    60 days

    Steps

    1. 1

      Profile

      Mid-range phone trace.

      Product Engineer 1 day

    2. 2

      Defer the demo

      Load after first paint.

      Product Engineer 1 week

    3. 3

      Lighten the frame

      Static layer on mobile.

      Production Designer 2 days

    4. 4

      Split JavaScript

      By section.

      Product Engineer 1 week

    5. 5

      Set a budget

      Checked before launches.

      Creative Producer 1 day

    6. 6

      Re-test

      Lab and field.

      Product Engineer monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Production Designer

    Smallest test

    Defer the product demo and re-test.

    Why it works

    Render the headline and call to action first, load the interactive product demo after the first paint, replace the grain frame with a lighter static layer on mobile, split the JavaScript by section, and set a mobile performance budget the Magic team checks before each launch.

    A fast first view protects sign-up conversion and matches the brand promise visitors expect.

    Risks and how to handle them

    • Visual quality drops

      Keep the full effect on desktop and fast phones.

    Evidence

    • Google PageSpeedMobile homepage test (October 22, 2026): performance 44/100 (desktop 70); main content at 17 s (target 2.5 s); 2.9 MB with 1.5 MB of JavaScript; render-blocking requests cost about 3.1 s; the largest element is a decorative "grain" frame. Real Chrome visitors fail Core Web Vitals on LCP and INP (INP 211 ms). Linear's best-known Hacker News launch was "Linear - A fast issue tracker".Source
    • HiringProduct Marketing Manager (North America and London): positioning and messaging for launches, "changelogs, demos, enablement materials, email, social copy", and equipping "Sales, CX, and other customer-facing teams". Creative Producers (Europe and North America, posted October 21) will run projects for "Linear's internal creative studio, the Magic team", across brand, marketing and launches; Production Designers are also open.Source
  • 03

    Every enablement guide exists twice, under /enablement/guide/ and /enablement/guides/, with identical text and each canonical to itself. Search engines split signals between two copies of guides like "Coming from Jira".

    Medium impactLow effort First result in 1 month Product Marketing Manager

    First action

    List all guide pairs.

    How to measure it

    Guide traffic

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      List pairs

      Both paths.

      Product Marketing Manager 1 hour

    2. 2

      Choose path

      Keep the one with more links.

      Product Marketing Manager 1 hour

    3. 3

      Redirect

      301 the other.

      Product Engineer 2 hours

    4. 4

      Update sitemap

      One URL each.

      Product Engineer 1 hour

    5. 5

      Fix links

      Docs and emails.

      Product Marketing Manager 1 day

    6. 6

      Check

      Search Console.

      Analytics Engineer 1 month

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Redirect the Jira guide pair first.

    Why it works

    Pick one path, 301 the other, update the sitemap and internal links, and check Search Console a few weeks later.

    One URL per guide concentrates rankings on switching guides that bring high-intent visitors.

    Risks and how to handle them

    • Broken bookmarks

      Redirects keep them working.

    Evidence

    • Your websiteSitemap: 344 integration pages, 254 changelog entries, 138 docs, 64 blog posts, 43 customer stories. The enablement guides are published twice, under /enablement/guide/ and /enablement/guides/ (for example "Coming from Jira"), with identical text and each page canonical to itself. There are no comparison pages such as Linear vs Jira; switching content sits in /switch and in docs (jira-to-linear, asana-to-linear, jira-terminology-translated).Source
  • 04

    Linear has a strong case for switching, a migration guide and Jira terminology docs, but no comparison pages, where buyers search before a trial. The /switch page already has data from companies over 50 employees moving from Jira, Asana and GitHub Issues.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Draft the Jira page from the switch content.

    How to measure it

    Comparison-page sign-ups

    Now
    –
    Target
    500 a month
    By
    90 days

    Steps

    1. 1

      Gather facts

      Current rival plans.

      Product Marketing Manager 2 days

    2. 2

      Write

      Three pages.

      Product Marketing Manager 1 week

    3. 3

      Design

      Clean tables.

      Production Designer 3 days

    4. 4

      Legal check

      Claims.

      Legal 2 days

    5. 5

      Publish

      Linked from /switch.

      Product Engineer 1 day

    6. 6

      Refresh

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the Jira page.

    Why it works

    Write three fair comparison pages (speed, AI agents, planning, integrations, migration, pricing) that link to the migration and pilot guides, with one customer per page.

    Comparison searches are the highest-intent organic queries for a category leader's challenger.

    Risks and how to handle them

    • Seen as aggressive

      Keep the tone factual and fair.

    Evidence

    • Your websiteSitemap: 344 integration pages, 254 changelog entries, 138 docs, 64 blog posts, 43 customer stories. The enablement guides are published twice, under /enablement/guide/ and /enablement/guides/ (for example "Coming from Jira"), with identical text and each page canonical to itself. There are no comparison pages such as Linear vs Jira; switching content sits in /switch and in docs (jira-to-linear, asana-to-linear, jira-terminology-translated).Source
    • Your websiteThe /switch page makes "the case for why now is the time to move", with migration, pilot and pitch guides, a note "If you're stuck in an annual contract", and improvements averaged "from companies with 50+ employees migrating from Jira, Asana, and GitHub Issues".Source
    • Competitor researchAtlassian, maker of Jira, lists Sydney as its "Global HQ"; Linear's switch content targets teams moving from Jira, Asana and GitHub Issues.Source
  • 05

    The first Field Marketing Manager will run executive dinners and partner events across cities, but the site has no events page. Prospects who hear about a dinner have nowhere to see it or ask for a seat.

    Medium impactLow effort First result in 1 month Field Marketing Manager

    First action

    List the next five events.

    How to measure it

    Invite requests

    Now
    –
    Target
    50 a month
    By
    90 days

    Steps

    1. 1

      List events

      Next quarter.

      Field Marketing Manager 1 day

    2. 2

      Design page

      City list.

      Production Designer 2 days

    3. 3

      Build form

      Routed to account owners.

      Product Engineer 2 days

    4. 4

      Approve

      Account owner check.

      Account Executive, Growth (APAC) ongoing

    5. 5

      Promote

      Social and email.

      Product Marketing Manager ongoing

    6. 6

      Report

      Meetings from events.

      Analytics Engineer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Field Marketing Manager

    Smallest test

    Publish the page with the next three dinners.

    Why it works

    Add a simple /events page listing upcoming dinners, meetups and conferences by city, with a request-an-invite form that goes to the account owner for approval.

    A visible calendar fills seats with the right people and shows momentum in each city.

    Risks and how to handle them

    • Wrong attendees

      Approve each request.

    Evidence

    • HiringField Marketing Manager (posted October 21, 2026): "Field marketing at Linear is just getting started"; the first hire will "Own the executive dinner calendar across cities", "equip sellers with invitation sequences", evaluate conferences "by audience quality, account coverage, and expected return", co-host with partners and report "attendance, meetings held, pipeline influenced". The 1,041-URL sitemap has no events page.Source
    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
  • 06

    The CSM, Growth role is setting up onboarding and adoption for mid-market customers. Linear already has enablement guides from setup to agents and dashboards, but they are a library, not a sequence.

    High impactLow effort First result in 1 month Customer Success Manager

    First action

    Order the guides into 8 emails.

    How to measure it

    Weekly active seats at day 30

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      Order guides

      Eight steps.

      Customer Success Manager, Growth 2 days

    2. 2

      Write emails

      Short and practical.

      Product Marketing Manager 1 week

    3. 3

      Set triggers

      New Business workspaces.

      Analytics Engineer 3 days

    4. 4

      Track steps

      Feature use.

      Analytics Engineer 1 week

    5. 5

      Call stalls

      Day 14.

      Customer Success Manager, Growth ongoing

    6. 6

      Improve

      Monthly.

      Customer Success Manager, Growth monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Customer Success Manager, Growth

    Smallest test

    Send the course to one week's new workspaces.

    Why it works

    Turn the guides into a 30-day course sent to new Business workspaces: setup, cycles, triage, projects, agents, dashboards. Track which steps teams complete and have the CSM call teams that stall.

    Guided adoption reaches more mid-market teams than one CSM can, and stalls show who needs a call.

    Risks and how to handle them

    • Email fatigue

      Stop when the team completes the step.

    Evidence

    • HiringCustomer Success Manager, Growth (posted September 4, 2026): manages "Linear's mid-market customers", drives "onboarding and training" and strives "to expand the usage and adoption of Linear within accounts"; part of "the early team" "laying the foundation and setting up best practices".Source
    • Your websiteSitemap: 344 integration pages, 254 changelog entries, 138 docs, 64 blog posts, 43 customer stories. The enablement guides are published twice, under /enablement/guide/ and /enablement/guides/ (for example "Coming from Jira"), with identical text and each page canonical to itself. There are no comparison pages such as Linear vs Jira; switching content sits in /switch and in docs (jira-to-linear, asana-to-linear, jira-terminology-translated).Source
    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source

This quarter 9

The core plays for the next three months.

  • 07

    Linear's switch page speaks to teams "stuck in an annual contract", and Cars24 walked away from a just-renewed multi-year Jira license. The best moment to win a team is before it renews.

    High impactMedium effort First result in 1 quarter Account Executive

    First action

    Add a renewal-month question to the trial sign-up.

    How to measure it

    Timed pilots

    Now
    –
    Target
    100 a quarter
    By
    2 quarters

    Steps

    1. 1

      Add question

      Tool and renewal month.

      Product Engineer 1 week

    2. 2

      Build list

      By month.

      Analytics Engineer 1 week

    3. 3

      Write sequence

      90, 60, 30 days.

      Account Executive, Growth (APAC) 1 week

    4. 4

      Offer pilot

      Pilot guide.

      Solutions Engineer, APAC ongoing

    5. 5

      Run

      Each month.

      Account Executive, Growth (APAC) monthly

    6. 6

      Measure

      Switches.

      Analytics Engineer monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Account Executive, Growth (APAC)

    Smallest test

    Ask 1,000 new sign-ups and call the next 90 days' renewals.

    Why it works

    Ask trial and free users for their current tool and renewal month, offer a pilot plan timed to end before renewal, and have Growth AEs reach out 90 days ahead with the pilot and migration guides.

    Timing outreach to the renewal turns a vague interest into a dated decision.

    Risks and how to handle them

    • Low answer rate

      Make the question optional and short.

    Evidence

    • Your websiteThe /switch page makes "the case for why now is the time to move", with migration, pilot and pitch guides, a note "If you're stuck in an annual contract", and improvements averaged "from companies with 50+ employees migrating from Jira, Asana, and GitHub Issues".Source
    • Your websiteCars24 story: "while preparing for an IPO, renewed its multi-year Jira license. Within a few weeks, the company would treat that contract as a sunk cost and walk away from it."Source
    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
  • 08

    Atlassian is headquartered in Sydney, so many APAC teams run on Jira. Linear is hiring sellers there and its first field marketer owns the dinner format.

    High impactMedium effort First result in 2 quarters Field Marketing Manager

    First action

    Book a venue in Singapore.

    How to measure it

    Meetings held

    Now
    –
    Target
    10 per dinner
    By
    2 quarters

    Steps

    1. 1

      Pick cities

      Sydney and Singapore.

      Field Marketing Manager 1 week

    2. 2

      Find hosts

      Local customers.

      Customer Success Manager, APAC 2 weeks

    3. 3

      Build lists

      Target accounts.

      Account Executive, Enterprise (APAC) 2 weeks

    4. 4

      Run

      Dinner night.

      Field Marketing Manager 1 day

    5. 5

      Follow up

      Within 48 hours.

      Account Executive, Enterprise (APAC) 2 days

    6. 6

      Report

      Pipeline influenced.

      Analytics Engineer quarterly

    First result
    2 quarters
    Cost
    Event budget
    Owner
    Field Marketing Manager

    Smallest test

    Run one Singapore dinner.

    Why it works

    Run two dinners a quarter in Sydney and Singapore for heads of engineering and product, with a local customer host, and give APAC AEs the invitation sequence and follow-up format.

    Peer dinners are where switching conversations start, and they give the new team warm meetings.

    Risks and how to handle them

    • Few local customer hosts

      Co-host with a partner.

    Evidence

    • HiringField Marketing Manager (posted October 21, 2026): "Field marketing at Linear is just getting started"; the first hire will "Own the executive dinner calendar across cities", "equip sellers with invitation sequences", evaluate conferences "by audience quality, account coverage, and expected return", co-host with partners and report "attendance, meetings held, pipeline influenced". The 1,041-URL sitemap has no events page.Source
    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
    • Competitor researchAtlassian, maker of Jira, lists Sydney as its "Global HQ"; Linear's switch content targets teams moving from Jira, Asana and GitHub Issues.Source
  • 09

    Linear is adding a product-led sales motion on top of self-serve, and has an analytics engineer opening. AEs need to know which free and Basic workspaces are ready for Business or Enterprise.

    High impactMedium effort First result in 1 quarter Analytics Engineer

    First action

    Define five usage signals.

    How to measure it

    PQL upgrade rate

    Now
    –
    Target
    20%
    By
    2 quarters

    Steps

    1. 1

      Define signals

      Five.

      Analytics Engineer 2 weeks

    2. 2

      Build model

      Warehouse.

      Analytics Engineer 1 month

    3. 3

      Send lists

      Weekly.

      Analytics Engineer weekly

    4. 4

      Work accounts

      Growth AEs.

      Account Executive, Growth (APAC) weekly

    5. 5

      Review

      Wins and misses.

      Analytics Engineer monthly

    6. 6

      Tune

      Quarterly.

      Analytics Engineer quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Analytics Engineer

    Smallest test

    Hand 50 scored accounts to one AE.

    Why it works

    Build a product-qualified score (active seats, teams, integrations, agent use, growth rate, company size) and send the top accounts weekly to Growth AEs with context.

    Product data finds the teams already getting value, so sales time goes where it converts.

    Risks and how to handle them

    • Users dislike sales outreach

      Lead with help, not a pitch.

    Evidence

    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source
    • Developer data@linear/sdk has about 1.74 million weekly npm downloads; Linear lists 343 integrations; Developer Relations roles are open in Europe and North America; an Analytics Engineer (posted August 11, 2026) and a Deal Desk role are open in Operations.Source
  • 10

    The CSM, Growth role is measured on expanding usage within accounts. In mid-market companies Linear often starts with one team.

    High impactMedium effort First result in 2 quarters Customer Success Manager

    First action

    Map ten accounts.

    How to measure it

    Net seat growth in mid-market

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Map accounts

      Teams in and out.

      Customer Success Manager, Growth 2 weeks

    2. 2

      Pick next team

      Per account.

      Customer Success Manager, Growth 1 week

    3. 3

      Champion

      Internal sponsor.

      Customer Success Manager, Growth 2 weeks

    4. 4

      Run pilot

      Next team.

      Customer Success Manager, Growth 1 month

    5. 5

      Upgrade

      Business plan.

      Deal Desk ongoing

    6. 6

      Track

      Seats.

      Analytics Engineer monthly

    First result
    2 quarters
    Cost
    CSM time
    Owner
    Customer Success Manager, Growth

    Smallest test

    Map five accounts this month.

    Why it works

    Map each account's teams using Linear against its engineering and product org, find the next team, and run a short pilot with that team's lead and an internal champion.

    Team-by-team expansion grows seats steadily and makes Linear the company standard.

    Risks and how to handle them

    • Teams prefer their own tools

      Show cross-team project views.

    Evidence

    • HiringCustomer Success Manager, Growth (posted September 4, 2026): manages "Linear's mid-market customers", drives "onboarding and training" and strives "to expand the usage and adoption of Linear within accounts"; part of "the early team" "laying the foundation and setting up best practices".Source
    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source
  • 11

    The enterprise page shows growth in agent-completed work and that enterprise workspaces have adopted agents. Buyers want proof of how AI work is being organised.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Pull the first aggregated numbers.

    How to measure it

    Report views

    Now
    –
    Target
    50,000
    By
    2 quarters

    Steps

    1. 1

      Define metrics

      Agent work.

      Analytics Engineer 2 weeks

    2. 2

      Privacy check

      Aggregated only.

      Legal 1 week

    3. 3

      Write

      Report and charts.

      Product Marketing Manager 2 weeks

    4. 4

      Design

      Magic team.

      Creative Producer 2 weeks

    5. 5

      Launch

      Social and email.

      Product Marketing Manager 1 week

    6. 6

      Repeat

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish one chart.

    Why it works

    Publish a quarterly, aggregated report: share of issues authored or completed by agents, most-used coding agents, review times, with customer examples. Use it in launches and dinners.

    Original data on AI work earns attention and supports the "system for teams and agents" position.

    Risks and how to handle them

    • Customer data concerns

      Aggregate and explain the method.

    Evidence

    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source
    • HiringProduct Marketing Manager (North America and London): positioning and messaging for launches, "changelogs, demos, enablement materials, email, social copy", and equipping "Sales, CX, and other customer-facing teams". Creative Producers (Europe and North America, posted October 21) will run projects for "Linear's internal creative studio, the Magic team", across brand, marketing and launches; Production Designers are also open.Source
  • 12

    Linear lets teams assign work to Claude, Codex, Cursor and other coding agents, and has 343 integration pages. Each partner launch reaches its users.

    High impactMedium effort First result in 1 quarter Developer Relations

    First action

    Pick the top three agent integrations by usage.

    How to measure it

    Partner-sourced sign-ups

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Rank partners

      Usage.

      Analytics Engineer 1 week

    2. 2

      Plan launches

      Joint.

      Developer Relations 2 weeks

    3. 3

      Make demos

      Video.

      Creative Producer 2 weeks

    4. 4

      Publish guides

      Both sites.

      Developer Relations 1 month

    5. 5

      Livestream

      Per launch.

      Developer Relations per launch

    6. 6

      Measure

      Sign-ups.

      Analytics Engineer monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Developer Relations

    Smallest test

    Run one co-launch.

    Why it works

    For each major coding agent, publish a joint guide and demo, ask for a listing on the partner's site, and run a shared livestream when features ship.

    Partner audiences are full of teams moving to agent workflows, exactly Linear's new position.

    Risks and how to handle them

    • Partners favour their own tools

      Lead with shared customers.

    Evidence

    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source
    • Developer data@linear/sdk has about 1.74 million weekly npm downloads; Linear lists 343 integrations; Developer Relations roles are open in Europe and North America; an Analytics Engineer (posted August 11, 2026) and a Deal Desk role are open in Operations.Source
  • 13

    Linear ships often (254 changelog entries) and the PMM role owns changelogs, email and social copy. Many users never read the changelog page.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Draft the first digest.

    How to measure it

    Feature adoption from digest

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Pick changes

      Top two weekly.

      Product Marketing Manager weekly

    2. 2

      Record clips

      30 seconds.

      Creative Producer weekly

    3. 3

      Send

      Email.

      Product Marketing Manager weekly

    4. 4

      Post

      Social and YouTube.

      Product Marketing Manager weekly

    5. 5

      Track

      Adoption.

      Analytics Engineer monthly

    6. 6

      Adjust

      Format.

      Product Marketing Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Send one digest.

    Why it works

    Send a short weekly digest of the top two changes with a 30-second clip, post the clips on social and YouTube, and link each to its docs.

    Regular, visible progress keeps users engaged and gives sales a reason to reach out.

    Risks and how to handle them

    • Too much email

      Let users choose frequency.

    Evidence

    • HiringProduct Marketing Manager (North America and London): positioning and messaging for launches, "changelogs, demos, enablement materials, email, social copy", and equipping "Sales, CX, and other customer-facing teams". Creative Producers (Europe and North America, posted October 21) will run projects for "Linear's internal creative studio, the Magic team", across brand, marketing and launches; Production Designers are also open.Source
    • Your websiteSitemap: 344 integration pages, 254 changelog entries, 138 docs, 64 blog posts, 43 customer stories. The enablement guides are published twice, under /enablement/guide/ and /enablement/guides/ (for example "Coming from Jira"), with identical text and each page canonical to itself. There are no comparison pages such as Linear vs Jira; switching content sits in /switch and in docs (jira-to-linear, asana-to-linear, jira-terminology-translated).Source
    • Your websiteLinear Method (/method, 12 pages on principles such as "write issues, not user stories") and a 10-part /quality series; the iOS app rates 4.83 from 2,264 ratings; YouTube has 15,300 subscribers and 82 videos. The homepage test lists accessibility issues: buttons without accessible names, low contrast, heading order, unnamed links and small touch targets.Source
  • 14

    @linear/sdk has about 1.74 million weekly downloads, a sign of many internal tools and integrations built on Linear. Few are visible.

    Medium impactMedium effort First result in 2 quarters Developer Relations

    First action

    Invite ten known builders.

    How to measure it

    Showcase submissions

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Set rules

      What counts.

      Developer Relations 1 week

    2. 2

      Build page

      Showcase.

      Production Designer 2 weeks

    3. 3

      Invite

      Builders.

      Developer Relations ongoing

    4. 4

      Feature

      Monthly.

      Developer Relations monthly

    5. 5

      Promote

      Social.

      Product Marketing Manager monthly

    6. 6

      Convert

      Templates.

      Developer Relations quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Developer Relations

    Smallest test

    Feature five tools.

    Why it works

    Run a builder showcase: invite teams to submit tools built on the API, feature the best monthly, and turn top ones into templates or integrations.

    Showcases attract developers, create content and seed new integrations.

    Risks and how to handle them

    • Low quality submissions

      Curate.

    Evidence

    • Developer data@linear/sdk has about 1.74 million weekly npm downloads; Linear lists 343 integrations; Developer Relations roles are open in Europe and North America; an Analytics Engineer (posted August 11, 2026) and a Deal Desk role are open in Operations.Source
  • 15

    Linear has 43 customer stories, mostly well-known US startups. Mid-market buyers and new regions want peers like them.

    Medium impactMedium effort First result in 2 quarters Creative Producer

    First action

    Ask CSMs for ten candidates.

    How to measure it

    New stories

    Now
    –
    Target
    12
    By
    2 quarters

    Steps

    1. 1

      Find candidates

      CSMs.

      Customer Success Manager, Growth 2 weeks

    2. 2

      Schedule

      Interviews.

      Creative Producer monthly

    3. 3

      Write

      Short stories.

      Product Marketing Manager monthly

    4. 4

      Design

      Magic team.

      Creative Producer monthly

    5. 5

      Publish

      Site.

      Product Engineer monthly

    6. 6

      Use in sales

      Sequences.

      Account Executive, Growth (APAC) ongoing

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Creative Producer

    Smallest test

    Publish one mid-market story.

    Why it works

    Have the Creative Producer run a monthly story pipeline with CSMs: two stories per month, at least one mid-market and one outside the US, each with a measured result.

    Relevant proof shortens evaluations in the segments Linear is now selling to.

    Risks and how to handle them

    • Approvals slow

      Line up extra candidates.

    Evidence

    • HiringProduct Marketing Manager (North America and London): positioning and messaging for launches, "changelogs, demos, enablement materials, email, social copy", and equipping "Sales, CX, and other customer-facing teams". Creative Producers (Europe and North America, posted October 21) will run projects for "Linear's internal creative studio, the Magic team", across brand, marketing and launches; Production Designers are also open.Source
    • Your websiteWhat an APAC buyer finds on linear.app (checked October 22, 2026): the security page says "Choose to store your data in the European Union or the United States"; the 2024 EU hosting changelog calls it "the foundation for us to support hosting data in other regions in the future"; one of 43 customer stories (Cars24, India) is from Asia-Pacific; job posts list co-working offices in San Francisco, New York and London only.Source
    • HiringCustomer Success Manager, Growth (posted September 4, 2026): manages "Linear's mid-market customers", drives "onboarding and training" and strives "to expand the usage and adoption of Linear within accounts"; part of "the early team" "laying the foundation and setting up best practices".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Linear stores data in the EU or the US and built the 2024 EU hosting as a foundation for more regions. Enterprise buyers in Australia and Singapore often require local hosting.

    High impactHigh effort First result in 4 quarters Senior / Staff Security Engin…

    First action

    Count APAC deals that asked about data location.

    How to measure it

    APAC enterprise wins

    Now
    –
    Target
    +50%
    By
    4 quarters

    Steps

    1. 1

      Size demand

      Deals blocked.

      Account Executive, Enterprise (APAC) 1 month

    2. 2

      Choose region

      Australia or Singapore.

      Head of Engineering 1 month

    3. 3

      Build

      Region support.

      Infrastructure team 2 quarters

    4. 4

      Security docs

      Local reviews.

      Senior / Staff Security Engineer 1 month

    5. 5

      Launch

      APAC page.

      Product Marketing Manager 1 month

    6. 6

      Measure

      Deals.

      Analytics Engineer quarterly

    First result
    4 quarters
    Cost
    Infrastructure cost
    Owner
    Senior / Staff Security Engineer

    Smallest test

    Track data-location questions in every APAC deal.

    Why it works

    Size the APAC enterprise pipeline that needs local data, then launch a region (Australia or Singapore) for new workspaces, with security documentation for local reviews.

    Local hosting removes a deal-blocker for regulated APAC buyers just as the sales team arrives.

    Risks and how to handle them

    • Cost ahead of demand

      Wait for enough blocked deals.

    Evidence

    • Your websiteWhat an APAC buyer finds on linear.app (checked October 22, 2026): the security page says "Choose to store your data in the European Union or the United States"; the 2024 EU hosting changelog calls it "the foundation for us to support hosting data in other regions in the future"; one of 43 customer stories (Cars24, India) is from Asia-Pacific; job posts list co-working offices in San Francisco, New York and London only.Source
    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
  • 17

    Linear's Method and Quality series explain how great teams build. A free course with a certificate would spread those practices and the tool together.

    High impactMedium effort First result in 3 quarters Product Marketing Manager

    First action

    Outline five lessons.

    How to measure it

    Completions

    Now
    –
    Target
    5,000
    By
    3 quarters

    Steps

    1. 1

      Outline

      Five lessons.

      Product Marketing Manager 2 weeks

    2. 2

      Record

      Videos.

      Creative Producer 1 month

    3. 3

      Build workspace

      Sample.

      Product Engineer 1 month

    4. 4

      Launch

      Certificate.

      Product Marketing Manager 1 month

    5. 5

      Meetups

      Graduates.

      Field Marketing Manager quarterly

    6. 6

      Measure

      Sign-ups from graduates.

      Analytics Engineer monthly

    First result
    3 quarters
    Cost
    Production time
    Owner
    Product Marketing Manager

    Smallest test

    Publish the first lesson.

    Why it works

    Turn the Method into a short course (videos, exercises in a sample workspace), give a certificate, and invite graduates to local meetups.

    Education creates fans before purchase and makes Linear the default for new teams.

    Risks and how to handle them

    • Course feels like marketing

      Keep it practical.

    Evidence

    • Your websiteLinear Method (/method, 12 pages on principles such as "write issues, not user stories") and a 10-part /quality series; the iOS app rates 4.83 from 2,264 ratings; YouTube has 15,300 subscribers and 82 videos. The homepage test lists accessibility issues: buttons without accessible names, low contrast, heading order, unnamed links and small touch targets.Source
    • HiringField Marketing Manager (posted October 21, 2026): "Field marketing at Linear is just getting started"; the first hire will "Own the executive dinner calendar across cities", "equip sellers with invitation sequences", evaluate conferences "by audience quality, account coverage, and expected return", co-host with partners and report "attendance, meetings held, pipeline influenced". The 1,041-URL sitemap has no events page.Source
  • 18

    Loops are recurring agent workflows that can now be shared as templates. A public gallery lets teams copy what works and shows newcomers what Linear's agents can do.

    High impactHigh effort First result in 3 quarters Developer Relations

    First action

    Collect 20 templates from customers.

    How to measure it

    Installs

    Now
    –
    Target
    10,000
    By
    3 quarters

    Steps

    1. 1

      Collect

      Customer templates.

      Developer Relations 1 month

    2. 2

      Build gallery

      Install button.

      Product Engineer 1 quarter

    3. 3

      Review

      Safety and quality.

      Senior / Staff Security Engineer ongoing

    4. 4

      Launch

      With partners.

      Product Marketing Manager 1 month

    5. 5

      Feature

      Weekly.

      Developer Relations weekly

    6. 6

      Measure

      Installs and sign-ups.

      Analytics Engineer monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Developer Relations

    Smallest test

    Publish 20 templates on a static page.

    Why it works

    Launch a gallery of Loops and agent templates contributed by customers, with one-click install into a workspace and credit to the author.

    A template gallery is a growth loop: each shared template is an ad for the product.

    Risks and how to handle them

    • Unsafe templates

      Review before publishing.

    Evidence

    • Your websitePricing: Free, Basic at $10 and Business at $16 per user a month billed yearly, and Enterprise; a /startups page. The homepage says "The product development system for teams and agents" and claims over 40,000 companies; the enterprise page shows "Growth in agent-completed work" and lets teams "Assign work to Claude, Codex, Cursor, and other AI coding tools".Source
    • Developer data@linear/sdk has about 1.74 million weekly npm downloads; Linear lists 343 integrations; Developer Relations roles are open in Europe and North America; an Analytics Engineer (posted August 11, 2026) and a Deal Desk role are open in Operations.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 19

    The Singapore AE posts say 25,000 companies and a team in North America and Europe; the site says 40,000. Candidates and prospects in APAC read job posts as company news.

    Low impactLow effort First result in 1 week Talent team

    First action

    Update the two AE posts.

    How to measure it

    Up-to-date posts

    Now
    –
    Target
    100%
    By
    1 week

    Steps

    1. 1

      Find posts

      Old boilerplate.

      Talent team 1 hour

    2. 2

      Update text

      Numbers and regions.

      Talent team 1 hour

    3. 3

      Add APAC

      Office and team.

      Talent team 1 hour

    4. 4

      Check careers page

      Same facts.

      Talent team 1 hour

    5. 5

      Review

      Quarterly.

      Talent team quarterly

    6. 6

      Share

      APAC launch post.

      Product Marketing Manager 1 week

    First result
    1 week
    Cost
    $0
    Owner
    Talent team

    Smallest test

    Edit the posts today.

    Why it works

    Update the shared boilerplate in every post, add the APAC presence, and review it each quarter.

    Consistent numbers look credible to the candidates and buyers of a new region.

    Risks and how to handle them

    • None

      Simple text change.

    Evidence

    • HiringThe Singapore Account Executive posts still say Linear is used by "more than 25,000 companies" and that the team is "distributed across North America and Europe", while the site and newer posts (CSM, Field Marketing) say "more than 40,000 companies" and a team across North America, Europe and Australia.Source
    • HiringAn APAC team being hired in Singapore and Australia: Account Executive, Enterprise and Account Executive, Growth (Singapore, posted October 6, 2026: Linear is "now expanding across Asia Pacific" and "layering a product-led sales motion on top of our existing self-serve business"; office based 2-3 days a week for "our growing sales presence in the region"), Customer Success Manager, APAC for "Linear's largest customers in APAC", Solutions Engineer, APAC, and Product Support Specialists in Singapore and Australia (all posted October 21).Source
  • 20

    The homepage test lists buttons without names, low contrast, heading order, unnamed links and small touch targets. Enterprise buyers increasingly check accessibility.

    Medium impactLow effort First result in 1 month Mobile Product Designer

    First action

    Fix the unnamed buttons.

    How to measure it

    Lighthouse accessibility

    Now
    –
    Target
    95+
    By
    1 month

    Steps

    1. 1

      List issues

      Homepage.

      Mobile Product Designer 1 day

    2. 2

      Fix names

      Buttons and links.

      Product Engineer 2 days

    3. 3

      Fix contrast

      Colors.

      Production Designer 2 days

    4. 4

      Touch targets

      Mobile.

      Mobile Product Designer 2 days

    5. 5

      Add checks

      Launch list.

      Creative Producer 1 day

    6. 6

      Statement

      Publish.

      Product Marketing Manager 1 week

    First result
    1 month
    Cost
    $0
    Owner
    Mobile Product Designer

    Smallest test

    Fix the buttons today.

    Why it works

    Fix the five issues, add accessibility checks to the launch checklist, and publish an accessibility statement.

    Accessible pages convert more visitors and pass enterprise procurement checks.

    Risks and how to handle them

    • Design changes

      Keep the look and fix semantics.

    Evidence

    • Your websiteLinear Method (/method, 12 pages on principles such as "write issues, not user stories") and a 10-part /quality series; the iOS app rates 4.83 from 2,264 ratings; YouTube has 15,300 subscribers and 82 videos. The homepage test lists accessibility issues: buttons without accessible names, low contrast, heading order, unnamed links and small touch targets.Source
    • Google PageSpeedMobile homepage test (October 22, 2026): performance 44/100 (desktop 70); main content at 17 s (target 2.5 s); 2.9 MB with 1.5 MB of JavaScript; render-blocking requests cost about 3.1 s; the largest element is a decorative "grain" frame. Real Chrome visitors fail Core Web Vitals on LCP and INP (INP 211 ms). Linear's best-known Hacker News launch was "Linear - A fast issue tracker".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Linear did not commission, review or endorse it, and Programmable is not affiliated with Linear. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Linear runs its business.

Something wrong, or do you represent Linear? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 308 ideas

    APAC page, homepage speed, duplicate guides, comparison pages, events page and the onboarding course; fix the job post boilerplate and accessibility.

  2. Days 31 to 609 ideas

    Jira renewal program, APAC dinners, product-qualified scoring, mid-market expansion, agent report, partner co-launches, changelog digest, SDK showcase and new customer stories.

  3. Days 61 to 903 ideas

    Commit to the APAC data region, the Method course and the template gallery.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value speed and keyboard-first design. The most cited problem: slow, heavy legacy trackers.

  • Opinionated workflows for fast teams
  • Work disconnected from company priorities
  • In their words: “fast”

Market

Competitive landscape

3 competitors compared: Jira (Atlassian), Asana and GitHub Issues.

  • Gap to exploit: A system built for teams and agents together
  • Jira (Atlassian): Seen as slow and complex
  • Asana: Less built for engineering

Hiring signals

Linear is adding a sales motion on top of self-serve and taking it abroad.

  • Account Executive, Enterprise (Singapore): Expanding across Asia Pacific. Ideas 1, 8, 16.
  • Account Executive, Growth (Singapore): Product-led sales on top of self-serve. Ideas 7, 9.
  • Customer Success Manager, APAC: Largest customers in APAC. Idea 1.

From the team that wrote this playbook

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