The new B2B2C Marketing Lead is hired to drive resident enrollment through "official government co-branding, clear privacy assurances, verified referral paths" and messaging for "distinct resident groups". Today a New Yorker who types summer.nyc lands on meetsummer.com, can also find a second NYC page with different numbers (10,000+ New Yorkers served vs 13,000 participants on the government page), and signs up on app.meetsummer.org, all in English, in a city where an estimated 800 languages are spoken. For a free service that residents are told to be wary of scams around, every unexplained domain change and mismatched number costs sign-ups.
First action
Merge the two NYC resident pages into one and add the official-check box.
How to measure it
Visit-to-enrollment rate on NYC resident pages
- Now
- –
- Target
- +30%
- By
- 90 days
Steps
Map the journey
Every domain, page and screen a resident sees from summer.nyc to an enrolled program.
B2B2C Marketing Lead (Contract) 2 days
Merge the pages
One NYC resident page; redirect the second and keep one set of approved numbers.
Webflow Developer 2 days
Add proof of official status
City seal, a "How to check this is official" box and a link to the city's program page; ask the city to link back.
B2B2C Marketing Lead (Contract) 1 week
Explain the handoff
A privacy promise by the Sign Up button and on the first app screen, naming app.meetsummer.org.
Product Manager, Member Experience 1 week
Translate
Spanish and Chinese versions of the page and first app screens, reviewed by native speakers.
B2B2C Marketing Lead (Contract) 2 weeks
Clear compliance
Every number and claim reviewed once and stored for reuse.
Compliance Lead 1 week
Instrument the funnel
Landing, account, plan reviewed and enrolled, by language and channel.
Data Analyst 1 week
Package the kit
A Webflow template and checklist for the next city.
Webflow Developer 1 week
Why it works
Turn NYC into the template every new city gets: one resident page per city on the city's short domain, with the city seal and a "How to check this is official" box that links to the city's own program page (and asks the city to link back); a plain three-line privacy promise next to the Sign Up button and repeated on the first app screen, explaining why the address changes to app.meetsummer.org; one compliance-approved set of numbers; and Spanish and Chinese versions first, then the city's other top languages. Track landing, account created, plan reviewed and program enrolled by language and channel.
Trust is the conversion barrier for free financial help, and the role is measured on completed enrollments, not clicks. A reusable kit also makes the next city launch a copy, not a project.
Ready to use
ChecklistCity launch kit
[ ] One resident page on the city short domain [ ] City seal and "How to check this is official" box [ ] Link to and from the city's own program page [ ] Privacy promise by Sign Up and on the first app screen [ ] One approved numbers block [ ] Spanish and Chinese versions, then the city's top languages [ ] Funnel events: landing, account, plan, enrolled [ ] UTM and QR codes for every channel
Risks and how to handle them
City approval takes time
Agree the co-branding rules once and reuse them for every page change.
Translations misstate eligibility
Use reviewed translations and keep eligibility wording identical across languages.
Evidence
- HiringB2B2C Marketing Lead (Contract), remote US, posted October 20, 2026: "design and execute resource-efficient, high-converting digital campaigns that drive measurable resident enrollment in Summer's city and state programs"; build "a go-to-market plan for each city or state launch"; establish credibility by "leveraging official government co-branding, clear privacy assurances, verified referral paths, and credible local messengers"; "Develop human first messaging for distinct resident groups"; "Source and manage local creators and influencers"; "Cultivate a set of spokespeople from our users and partners".Source
- Your websiteNYC resident page (/nyc-saveoncollege, where summer.nyc redirects): "New York City residents now get free access to Summer"; every Sign Up button sends residents to app.meetsummer.org/onboard/nyc-residents; FAQs answer "Is NYC now paying off my student loan debt? No" and "Is my information safe?" ("SOC 2 compliant", "will never sell your data"); says Summer "has identified over $2.1 billion in savings"; links a post on student loan scams. The page is English only, with no other language version.Source
- Your websiteA second NYC resident page (/nyc-launch): "10,000+ New Yorkers served to date", "$45,000 Avg forgiveness through PSLF", "$300 average monthly savings"; three steps ("We scan 150+ federal and state programs"); English only.Source
- Your websiteFor Government page: New York City is the only program shown: "13,000 Program participants", "$143M In total savings", "$450/month Average reduction in student loan payments for borrowers who enroll in IDR programs"; "cities could see a 5x or greater return in household savings per dollar invested"; "Most partnerships go live in weeks, not quarters"; a money-back savings guarantee in contracts.Source
- WikipediaNew York City: "An estimated 800 languages are spoken in New York City, making it the most linguistically diverse city in the world."Source
- Your websitePage code on the NYC pages: UTM parameters are kept in a cookie with "COOKIE_MAX_AGE = 1800; // 30 minutes" and appended to sign-up links; Sign Up buttons fire Google Ads and LinkedIn conversion tags before handing off to app.meetsummer.org. Analytics: Google Analytics, Google Tag Manager, Segment; HubSpot and Zendesk.Source