On every page of opengatesgroup.com the footer shows [email protected] and 319-646-2927, but the links behind them were never changed from the theme: tapping the email opens a message to [email removed], and tapping the phone number on a mobile dials 123-456-7890. Farmers asking about the organic transition, grocery buyers, freight customers and job seekers who tap rather than type are sent to an address and a number that are not yours, and you never hear from them.
First action
Open the footer template in Elementor and replace the two placeholder links.
How to measure it
Website-started calls and emails
- Now
- –
- Target
- Tracked and above zero every week
- By
- 30 days
Steps
Fix the links
Email link to [email protected], phone link to +1 319-646-2927.
Website administrator 30 minutes
Check every page
Test the footer on all pages, desktop and phone.
Website administrator 1 hour
Search for other placeholders
Look for mysite.com, 123-456-7890 and demo text across pages and templates.
Website administrator 1 hour
Add direct lines
A short footer row with each company's own phone and email.
Marketing Manager 2 hours
Track taps
Count email and phone taps as events in Google Analytics.
Website administrator 1 hour
Tell reception
Expect more calls to the main number and agree where they go.
Office Manager 1 day
Review monthly
Taps by page and company.
Marketing Manager monthly
Why it works
Edit the Elementor footer template once so the email link is mailto:[email protected] and the phone link is tel:+13196462927, then check every page and the mobile menu. While in the template, add a short "Who to contact" row with the direct lines already printed on the company pages (Kalona Creamery, Provision Ingredients, Awesome Transit) so each enquiry reaches the right team first time, and count taps on each link from now on.
It is a one-line fix to a template, and every visitor who tries to contact the group by tapping today is lost; on a phone that is most of them.
Risks and how to handle them
More calls to one number
Route by company with the direct lines in the footer.
Evidence
- Your websiteFooter on all 12 public pages checked (October 20, 2026): the text reads "Email: [email protected]" and "Phone: 319-646-2927", but the email link opens a message to [email removed] and the phone link dials 123-456-7890, the placeholders from the site template. The contact page lists the head office (5195 Farmers Ave, Kalona, IA 52247) and the same number as "Customer Support".Source
- Your websiteHomepage: "Open Gates empowers rural communities by growing purposeful, family-centered businesses since 2003", an "Apply now" button to the Paylocity job board, a single "We'd Love To Hear From You" form (name, email, message) and a link to Kalona SuperNatural products. The homepage has no meta description and no social share image.Source
- Your websiteCompanies page: Farmers Creamery (2004), Kalona Organics, later consolidated into Kalona SuperNatural (2005), Kalona Farms (2010), Provision Ingredients (2012), Frytown Warehouse & Distribution Center (bought 2013, "Website coming soon"), Awesome Refrigerated Transit of Iowa (2013), Awesome Logistics (2014), Kalona Creamery (2017, cheese curds and ice cream from 2018), Creamery Coffee (2025) and Bulltown Brewing (2025).Source