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  • The brief
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  • This quarter · 10
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Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Pearmill
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growth playbook · Oct 26, 2026

pearmill.com (opens in a new tab)

Pearmill growth playbook

Diagnosis

Pearmill is an award-winning independent agency (The Drum Indie 100) that has rebuilt itself around AI and is hiring across paid search, paid social, creative, growth management and, newest, lifecycle email and SMS.

The site has not caught up: lifecycle is missing from every service page, case studies hide client names behind generic titles, the service pages date from 2022 and the weekly newsletter has paused.

This playbook first puts the lifecycle service and named proof on the site and sells it to current clients, then uses the AI workflows Pearmill already runs for instant pre-audits, the newsletter and a paid plus lifecycle package, with bigger bets on selling the AI-native team model and a yearly creative report.

Growth Score

7/10

Biggest Opportunity

Sell paid media and lifecycle as one system to e-commerce brands, starting with clients Pearmill already serves.

Biggest Risk

Tuff, Right Side Up, Directive and many other growth agencies compete for the same startups, and AI-heavy delivery can feel interchangeable unless Pearmill shows named results and judgment.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put the new lifecycle service on the site: an email and SMS page with a Klaviyo flow audit offer

    Draft the page outline from the Lifecycle Marketing Manager post and the Toybox case study.

    High impact First result in 1 month
  2. 2

    Offer a lifecycle flow audit to every e-commerce client already on paid media

    List the e-commerce and subscription clients and their email platform.

    High impact First result in 1 month
  3. 3

    Put the client names in the case study titles, links and descriptions

    Rewrite the five titles and descriptions.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 7Fill-ins · 7Reconsider · 4
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Pearmill posted a Lifecycle Marketing Manager on October 16 to own email and SMS for e-commerce clients: Klaviyo, Shopify, welcome, abandoned cart, post-purchase, review, replenishment and win-back flows. Its own Toybox case study shows that lifecycle work cut seasonal dependency. Yet pearmill.com never mentions it: the four service pages and the What we do page cover paid search, paid social, TV, programmatic, creative and CRO only. A brand looking for an agency that runs paid and lifecycle together cannot find out that Pearmill does both.

    High impactLow effort First result in 1 month Head of Marketing

    First action

    Draft the page outline from the Lifecycle Marketing Manager post and the Toybox case study.

    How to measure it

    Lifecycle audits booked

    Now
    –
    Target
    8 a month
    By
    90 days

    Steps

    1. 1

      Write the offer

      Scope of the one-week flow audit and what the brand receives.

      Head of Marketing 2 days

    2. 2

      Draft the page

      Seven flows, paid plus lifecycle system, Toybox proof.

      Head of Marketing 3 days

    3. 3

      Add to navigation

      What we do page, platform list and footer.

      Head of Marketing 1 day

    4. 4

      Build the audit template

      Flow coverage, list health, consent, Shopify triggers.

      Lifecycle Marketing Manager 1 week

    5. 5

      Route the form

      Audit requests to the lifecycle lead with ad spend band.

      Junior Growth Manager 1 day

    6. 6

      Promote

      Blog post, newsletter and LinkedIn launch.

      Head of Marketing 1 week

    7. 7

      Measure

      Audits booked and closed per month.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Marketing

    Smallest test

    Publish a one-section lifecycle block on the What we do page this week.

    Why it works

    Publish a Lifecycle (email and SMS) service page in the current site design: the seven flows the new hire will own, how lifecycle and paid share one creative and testing system, the Toybox results, and a "Lifecycle flow audit" offer that reviews a brand's Klaviyo flows, list health and Shopify triggers in one week. Add "Email and SMS" to the What we do page and the platform list, and link the page from the Toybox story.

    Agencies that sell paid and lifecycle together can show blended CAC and revenue after the first order, which a paid-only shop cannot. The page gives the new hire a pipeline from day one and gives the Growth Managers something to point to when they pitch the service.

    Ready to use

    ChecklistLifecycle flow audit, first pass

    [ ] Welcome flow live, with more than one message
    [ ] Abandoned cart and browse abandonment flows
    [ ] Post-purchase and review request flows
    [ ] Replenishment timing matches product use
    [ ] Win-back flow for lapsed buyers
    [ ] SMS consent and suppression rules
    [ ] Shopify triggers firing and matching the journey
    [ ] Flow revenue share vs campaign revenue share
    [ ] Paid creative winners reused in email

    Risks and how to handle them

    • The new hire is not in place yet

      Run the first audits with the Growth Manager and hand over when the hire starts.

    • Brands see it as a side service

      Lead with the Toybox numbers and the paid plus lifecycle story.

    Evidence

    • HiringLifecycle Marketing Manager (remote, posted October 16, 2026, $55K-$120K): will "own email and SMS for our clients, from monthly planning and copywriting to building campaigns, managing automated flows, and reporting on results"; audit and build "welcome, abandoned cart, post-purchase, review requests, replenishment, and win-back" flows; "Coordinate localized campaigns and flows across markets"; needs Klaviyo or a comparable platform, Shopify and "experience supporting e-commerce brands".Source
    • Your websiteWhat we do page: four disciplines (Tech Labs, Intelligence, Media, Creative Studios); Media covers "Paid search, social, TV, and programmatic"; Creative Studios includes "CRO, landing pages, and experience design"; platforms listed are Meta, Google, TikTok, LinkedIn, Bing, Reddit, Nextdoor and TV. Email, SMS and lifecycle marketing are not mentioned on the page.Source
    • Your websiteSitemap (1,498 URLs, checked October 23, 2026): the only service pages are ad creative optimization, growth analytics, full-service management and conversion rate optimization, plus a separate /cro-service page; no page for email, SMS, lifecycle or retention. The full-service page says "Let us manage your paid search and paid social advertising channels" and its footer reads "Pearmill - © Copyright 2022"; its form asks "What's your monthly ad spend?" from "< $50k / mo" to "$2M+ / mo".Source
    • Your websiteToybox case study: Pearmill ran Meta, Google, TikTok and Bing plus a "Lifecycle Program Build" ("welcome sequences, abandoned cart recovery, post-purchase nurture, and seasonal promotional campaigns") to "reduce dependency on paid acquisition"; results were 50% revenue growth in 2024, a 3x ROAS held, three years of profitability, a UK launch and "Reduced Seasonal Dependency".Source
    • HiringGrowth Manager (posted August 26, 2026) and Client Success - Paid Ads (posted September 14, 2026), both reporting to the Head of Performance: lead strategy across paid search and paid social, "be the champion of the experimentation process", work with "the paid-social, paid-search team, creative, CRO, SEO, and lifecycle teams", and "pitch new services to existing clients where appropriate". Pearmill describes itself in the posts as "running over $500M in ad spend".Source
  • 02

    Growth Managers are asked to "pitch new services to existing clients", and Pearmill already runs paid for e-commerce and consumer brands such as Cometeer and Tovala. Those clients pay for traffic whose second and third purchases depend on email and SMS flows Pearmill does not yet run.

    High impactLow effort First result in 1 month Growth Manager

    First action

    List the e-commerce and subscription clients and their email platform.

    How to measure it

    Clients on lifecycle retainers

    Now
    –
    Target
    5
    By
    1 quarter

    Steps

    1. 1

      List clients

      E-commerce and subscription accounts with their email platform.

      Growth Manager 1 day

    2. 2

      Agree access

      Read-only access to their email platform.

      Junior Growth Manager 1 week

    3. 3

      Run audits

      One week per client.

      Lifecycle Marketing Manager 1 month

    4. 4

      Present

      In the monthly review, with the revenue gap.

      Growth Manager monthly

    5. 5

      Offer a retainer

      Fixed scope for the first quarter.

      Head of Performance 2 weeks

    6. 6

      Track

      Upsell revenue and client tenure.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Audit time
    Owner
    Growth Manager

    Smallest test

    Audit one client's flows this week.

    Why it works

    List current e-commerce and subscription clients, run the one-week flow audit for each at no cost, and present it in the next monthly review with the revenue paid traffic is leaving behind. Offer a fixed-scope lifecycle retainer to the clients with the biggest gaps.

    Selling to existing clients is the cheapest growth an agency has, and it raises retention because the client now runs two channels through Pearmill.

    Risks and how to handle them

    • Clients have an email agency already

      Position it as joint work on the paid-to-email handoff.

    Evidence

    • HiringGrowth Manager (posted August 26, 2026) and Client Success - Paid Ads (posted September 14, 2026), both reporting to the Head of Performance: lead strategy across paid search and paid social, "be the champion of the experimentation process", work with "the paid-social, paid-search team, creative, CRO, SEO, and lifecycle teams", and "pitch new services to existing clients where appropriate". Pearmill describes itself in the posts as "running over $500M in ad spend".Source
    • HiringLifecycle Marketing Manager (remote, posted October 16, 2026, $55K-$120K): will "own email and SMS for our clients, from monthly planning and copywriting to building campaigns, managing automated flows, and reporting on results"; audit and build "welcome, abandoned cart, post-purchase, review requests, replenishment, and win-back" flows; "Coordinate localized campaigns and flows across markets"; needs Klaviyo or a comparable platform, Shopify and "experience supporting e-commerce brands".Source
    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source
    • Your websiteToybox case study: Pearmill ran Meta, Google, TikTok and Bing plus a "Lifecycle Program Build" ("welcome sequences, abandoned cart recovery, post-purchase nurture, and seasonal promotional campaigns") to "reduce dependency on paid acquisition"; results were 50% revenue growth in 2024, a 3x ROAS held, three years of profitability, a UK launch and "Reduced Seasonal Dependency".Source
  • 03

    Pearmill's case studies are its best sales asset, but their pages are /case-studies/case-study-1 to 5 with titles like "Improving Customer Engagement", no meta descriptions, and the client names on the listing only appear as logo images with empty alt text. A buyer searching for "Toybox case study" or "Orkin agency" cannot find them, and AI assistants cannot tie the results to the client.

    High impactLow effort First result in 1 month Head of Marketing

    First action

    Rewrite the five titles and descriptions.

    How to measure it

    Organic case study visits

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Rewrite titles

      Client and result in each.

      Head of Marketing 2 hours

    2. 2

      Change slugs

      With 301 redirects from the old ones.

      Head of Marketing 2 hours

    3. 3

      Add descriptions

      Key numbers in 155 characters.

      Head of Marketing 2 hours

    4. 4

      Fix logos

      Alt text and card text with the client name.

      Head of Marketing 2 hours

    5. 5

      Request indexing

      Search Console.

      Head of Marketing 1 day

    6. 6

      Check citations

      Ask assistants about each client's agency.

      Head of Marketing monthly

    First result
    1 month
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Rename the Toybox page today.

    Why it works

    Rename each page and slug to "<Client>: <result>" (for example "Toybox: 50% revenue growth at 3x ROAS"), redirect the old slugs, write meta descriptions with the key numbers, add alt text with the client name to each logo and the client name in the listing card text.

    Named results are what buyers and award juries look for, and search and AI answers then cite Pearmill when people research its clients' categories.

    Risks and how to handle them

    • A client prefers to stay unnamed

      Keep that one by category and result.

    Evidence

    • Your websiteCase study pages sit at /case-studies/case-study-1 to case-study-5 with generic titles such as "Improving Customer Engagement" and "Enhancing Digital Marketing" and no meta descriptions; on the case studies listing the impact numbers (for example "57% lower CPA", "109% increase in landing page conversion") are shown without the client name in text, the logos carrying empty alt text.Source
    • Your websiteToybox case study: Pearmill ran Meta, Google, TikTok and Bing plus a "Lifecycle Program Build" ("welcome sequences, abandoned cart recovery, post-purchase nurture, and seasonal promotional campaigns") to "reduce dependency on paid acquisition"; results were 50% revenue growth in 2024, a 3x ROAS held, three years of profitability, a UK launch and "Reduced Seasonal Dependency".Source
    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
  • 04

    The April brand refresh changed the homepage and What we do page, but the full-service management page still describes only paid search and social, explains the scientific method, and says "© Copyright 2022". It is the page that holds the "Book an audit" form.

    Medium impactLow effort First result in 2 weeks Head of Marketing

    First action

    Rewrite the full-service management page first.

    How to measure it

    Service page form rate

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      Audit pages

      Four service pages and the CRO duplicate.

      Head of Marketing 1 day

    2. 2

      Rewrite

      New voice and current scope.

      Head of Marketing 1 week

    3. 3

      Add proof

      Awards and named case studies.

      Head of Marketing 1 day

    4. 4

      Merge duplicates

      One CRO page with a redirect.

      Head of Marketing 2 hours

    5. 5

      Update footer

      Current year everywhere.

      Head of Marketing 1 hour

    6. 6

      Measure

      Form rate by page.

      Analytics Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Fix the full-service page this week.

    Why it works

    Rewrite the four service pages in the new voice: the four disciplines, $500M+ managed on 15+ platforms, AI-native workflows, current proof and awards, and links to the new lifecycle page. Keep the audit form and its ad spend question.

    Buyers who reach an old page judge the agency by it, and it currently undersells what the team does.

    Risks and how to handle them

    • Loses old search traffic

      Keep the URLs and headings close to current queries.

    Evidence

    • Your websiteSitemap (1,498 URLs, checked October 23, 2026): the only service pages are ad creative optimization, growth analytics, full-service management and conversion rate optimization, plus a separate /cro-service page; no page for email, SMS, lifecycle or retention. The full-service page says "Let us manage your paid search and paid social advertising channels" and its footer reads "Pearmill - © Copyright 2022"; its form asks "What's your monthly ad spend?" from "< $50k / mo" to "$2M+ / mo".Source
    • Your websiteWhat we do page: four disciplines (Tech Labs, Intelligence, Media, Creative Studios); Media covers "Paid search, social, TV, and programmatic"; Creative Studios includes "CRO, landing pages, and experience design"; platforms listed are Meta, Google, TikTok, LinkedIn, Bing, Reddit, Nextdoor and TV. Email, SMS and lifecycle marketing are not mentioned on the page.Source
    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source
    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
  • 05

    Real Chrome visitors load pearmill.com fast (LCP 1.1 seconds, INP 73 ms) but see a layout shift score of 0.15, above Google's 0.1 limit, so the site fails Core Web Vitals on that one measure. For an agency that sells CRO and landing pages, it is an easy point for a prospect to notice.

    Medium impactLow effort First result in 1 month Head of Marketing

    First action

    Run a layout shift trace on the homepage on mobile.

    How to measure it

    CLS

    Now
    –
    Target
    under 0.1
    By
    60 days

    Steps

    1. 1

      Trace shifts

      Homepage, case studies, blog on mobile.

      Head of Marketing 1 day

    2. 2

      Reserve space

      Sliders, logos and embeds.

      Head of Marketing 2 days

    3. 3

      Size images

      Width and height on every image.

      Head of Marketing 1 day

    4. 4

      Load fonts

      Preload and font-display settings.

      Head of Marketing 1 day

    5. 5

      Test

      Lab runs on key templates.

      Head of Marketing 1 day

    6. 6

      Confirm

      Field data after 28 days.

      Head of Marketing 1 month

    First result
    1 month
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Fix the largest shifting element on the homepage.

    Why it works

    Find which elements move (sliders, logo rows, web fonts and the cookie or form modals are usual suspects), reserve their space, set image sizes and preload fonts. Re-check the 28-day field data after a month.

    A stable page keeps visitors reading and lets Pearmill say its own site passes the standards it audits for clients.

    Risks and how to handle them

    • Webflow interactions cause shifts

      Replace the worst animation with a static block.

    Evidence

    • Chrome UX ReportReal Chrome visitors to pearmill.com (75th percentile): Largest Contentful Paint 1,077 ms and Interaction to Next Paint 73 ms, both good, but Cumulative Layout Shift 0.15, above the 0.1 "good" limit, so the site does not pass Core Web Vitals on layout stability.Source
    • Your websiteWhat we do page: four disciplines (Tech Labs, Intelligence, Media, Creative Studios); Media covers "Paid search, social, TV, and programmatic"; Creative Studios includes "CRO, landing pages, and experience design"; platforms listed are Meta, Google, TikTok, LinkedIn, Bing, Reddit, Nextdoor and TV. Email, SMS and lifecycle marketing are not mentioned on the page.Source
  • 06

    Pearmill was just named one of roughly two dozen US agencies in The Drum's Indie Agency 100, on top of a Drum Gold, a Drum Silver and two Webby nominations. The homepage says "award-winning" but does not name any of them.

    Medium impactLow effort First result in 2 weeks Head of Marketing

    First action

    Add the awards row to the homepage.

    How to measure it

    Win rate on proposals

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Collect badges

      Drum, Davey and Webby assets.

      Head of Marketing 1 day

    2. 2

      Homepage row

      Named awards with links.

      Head of Marketing 1 day

    3. 3

      Proposals

      Awards slide.

      Growth Manager 1 day

    4. 4

      Signatures

      Indie 100 badge.

      Junior Growth Manager 1 hour

    5. 5

      Pitch press

      Two trade newsletters.

      Head of Marketing 2 weeks

    6. 6

      Track

      Win rate before and after.

      Analytics Lead quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Add the Indie 100 line under the homepage headline.

    Why it works

    Add an awards row to the homepage, service pages and audit form confirmation; add the Indie 100 badge to proposals, email signatures and the LinkedIn page; and pitch the Toybox award story to two trade newsletters.

    Independent rankings built on client ratings are strong third-party proof for a buyer choosing between similar agencies.

    Risks and how to handle them

    • Badges clutter the page

      One quiet row of names.

    Evidence

    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source
    • Competitor researchRivals' own homepages: Tuff, "a plug-in growth marketing team" for startups and established players; Right Side Up, a "Premium Growth Marketing Agency" that pitches itself as unlike "traditional growth marketing agencies and recruiting firms"; Directive, a B2B agency moving marketers "from MQLs to qualified pipeline" with "Customer Generation", "420+ brands served".Source

This quarter 10

The core plays for the next three months.

  • 07

    The newsletter page promises ads "every week", and Pearmill has built 1,146 ad analysis pages and 47 industry pages since 2020, but the latest issue is #86 from March 23, 2026. Pearmill now spends about 10% of revenue on AI and builds shared skills for repeatable work: a weekly curation is exactly that kind of job.

    High impactMedium effort First result in 1 month Performance Creative Strategi…

    First action

    Draft issue #87 with the workflow and time it.

    How to measure it

    Subscribers

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Build the skill

      Pull, draft and format.

      Performance Creative Strategist 2 weeks

    2. 2

      Set the edit

      Strategist picks and edits.

      Head of Creative 1 week

    3. 3

      Publish weekly

      Issue and ad pages.

      Performance Creative Strategist weekly

    4. 4

      Add descriptions

      To all ad and issue pages.

      Head of Marketing 2 weeks

    5. 5

      Add the call to action

      Creative service link.

      Head of Marketing 1 day

    6. 6

      Measure

      Subscribers and leads from the newsletter.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Staff time and tokens
    Owner
    Performance Creative Strategist

    Smallest test

    Publish one issue this month with the workflow.

    Why it works

    Build a skill that pulls candidate ads from the ad library sources and Hopkin's competitor feed, drafts the analysis in Pearmill's format, and hands three to five to a Creative Strategist to judge and edit. Publish weekly, with a meta description on each ad page, and add a "work with us" block that links to the creative service.

    A weekly habit keeps Pearmill in buyers' inboxes between pitches, and the archive is already one of the largest ad creative libraries an agency has.

    Risks and how to handle them

    • Quality drops

      A strategist approves every ad and line.

    Evidence

    • Your websiteAd Creative Newsletter: promises "a curated set of paid social ads for inspiration every week"; the site holds 1,146 ad analysis pages, 85 issue pages and 47 industry pages (for example "Ecommerce Ad Creative Analysis"), going back to 2020; the latest issue, #86, is dated March 23, 2026; the ad and issue pages have no meta descriptions.Source
    • Your blog"We Spend ~10% of Revenue on AI. We're Also Hiring More Marketers" (October 6, 2026): roughly 10% of revenue goes to AI tokens; Pearmill has its own "AI connector and advertising intelligence layer", a central skills database and AI training; it saw "role collapse" as designers, strategists, media buyers and analysts moved closer together; it previewed an October 14 webinar.Source
    • HiringPerformance Creative Strategist (posted September 3, 2026, $85K-$110K, contract to start): Pearmill's "client roster ... skews B2B, SaaS, and tech (alongside fintech, healthcare, and more)"; briefs frame ideas as testable hypotheses ("We think [concept] will outperform [current] because [insight]") across Meta, TikTok, YouTube and Google; a client-facing role.Source
    • Your companiesHopkin (hopkin.ai), listed under "Our Companies": "Hopkin connects Claude, ChatGPT and other AI assistants to your ad accounts, analytics and competitors' ads", "30 days free, no credit card", with a Tag Inspector. pearmill.com also hosts a free LinkedIn Pixel Helper page.Source
  • 08

    Senior Paid Search Managers "lead audits for prospects, and present them in pitches", and the audit form is the main call to action. Hopkin already connects AI assistants to ad accounts and analytics. Prospects wait for a call before seeing anything.

    High impactMedium effort First result in 1 quarter Senior Paid Search Manager

    First action

    Turn the paid search audit sheet into a skill.

    How to measure it

    Audit-to-proposal conversion

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define checks

      Ten checks from the audit sheet.

      Senior Paid Search Manager 1 week

    2. 2

      Build the skill

      Read-only connection and report.

      Senior Paid Search Manager 1 month

    3. 3

      Change the form

      Offer the connection option.

      Head of Marketing 1 week

    4. 4

      Send in 24 hours

      Reviewed by a manager first.

      Paid Search Manager ongoing

    5. 5

      Pitch

      Walk through it on the call.

      Growth Manager ongoing

    6. 6

      Measure

      Show and proposal rates.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Build time
    Owner
    Senior Paid Search Manager

    Smallest test

    Run the pre-audit for the next three prospects.

    Why it works

    When a prospect connects read-only access, run a short automated pre-audit (wasted spend, structure, tracking gaps, creative fatigue) through the team's skills, send it within 24 hours, and use the call to walk through it. Keep the full audit human-led.

    A useful answer before the first call raises show rates and lets the team spend pitch time on judgment rather than data pulls.

    Risks and how to handle them

    • Prospects will not grant access

      Offer a screen-share version.

    Evidence

    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • Your websiteSitemap (1,498 URLs, checked October 23, 2026): the only service pages are ad creative optimization, growth analytics, full-service management and conversion rate optimization, plus a separate /cro-service page; no page for email, SMS, lifecycle or retention. The full-service page says "Let us manage your paid search and paid social advertising channels" and its footer reads "Pearmill - © Copyright 2022"; its form asks "What's your monthly ad spend?" from "< $50k / mo" to "$2M+ / mo".Source
    • Your companiesHopkin (hopkin.ai), listed under "Our Companies": "Hopkin connects Claude, ChatGPT and other AI assistants to your ad accounts, analytics and competitors' ads", "30 days free, no credit card", with a Tag Inspector. pearmill.com also hosts a free LinkedIn Pixel Helper page.Source
    • Your blog"We Spend ~10% of Revenue on AI. We're Also Hiring More Marketers" (October 6, 2026): roughly 10% of revenue goes to AI tokens; Pearmill has its own "AI connector and advertising intelligence layer", a central skills database and AI training; it saw "role collapse" as designers, strategists, media buyers and analysts moved closer together; it previewed an October 14 webinar.Source
  • 09

    Pearmill's audit form asks for monthly ad spend from under $50k to over $2M, and in August Pearmill launched Pedal for small and mid-sized businesses. Without routing, small prospects either take senior time or get turned away.

    High impactLow effort First result in 1 month Head of Performance

    First action

    Count last quarter's form submissions under $50k.

    How to measure it

    Pedal handoffs converted

    Now
    –
    Target
    25%
    By
    2 quarters

    Steps

    1. 1

      Count leads

      By spend band.

      Junior Growth Manager 1 day

    2. 2

      Agree rules

      Bands and thresholds.

      Head of Performance 1 week

    3. 3

      Automate

      Form routing and handoff email.

      Junior Growth Manager 1 week

    4. 4

      Reverse path

      Pedal accounts that grow.

      Head of Performance 1 month

    5. 5

      Shared report

      Both directions.

      Analytics Lead monthly

    6. 6

      Review

      Conversion by band.

      Head of Performance quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Head of Performance

    Smallest test

    Hand the next five small leads to Pedal.

    Why it works

    Send "< $50k / mo" submissions to Pedal with a warm handoff and a note on why, and set a threshold at which Pedal customers are offered Pearmill. Report both directions each month.

    Every lead gets the right service, senior teams stay on accounts that fit, and the two companies feed each other.

    Risks and how to handle them

    • Prospects feel downgraded

      Explain the fit and keep a call option.

    Evidence

    • Your websiteSitemap (1,498 URLs, checked October 23, 2026): the only service pages are ad creative optimization, growth analytics, full-service management and conversion rate optimization, plus a separate /cro-service page; no page for email, SMS, lifecycle or retention. The full-service page says "Let us manage your paid search and paid social advertising channels" and its footer reads "Pearmill - © Copyright 2022"; its form asks "What's your monthly ad spend?" from "< $50k / mo" to "$2M+ / mo".Source
    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source
  • 10

    Senior Paid Search Managers are asked to write for the blog and build the playbooks the team works from, and posts such as "Why Hyper-Segmentation is Killing Your Smart Bidding" show what that looks like. Buyers search for exactly those answers.

    High impactMedium effort First result in 1 quarter Senior Paid Search Manager

    First action

    Pick the first four playbooks.

    How to measure it

    Guide-sourced audits

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick topics

      Four playbooks.

      Senior Paid Search Manager 1 week

    2. 2

      Write

      One every two weeks.

      Senior Paid Search Manager biweekly

    3. 3

      Add checklists

      Gated downloads.

      Head of Marketing 1 week

    4. 4

      Edit

      Voice and accuracy.

      Head of Marketing biweekly

    5. 5

      Promote

      Newsletter and LinkedIn.

      Head of Marketing biweekly

    6. 6

      Measure

      Traffic and leads.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Senior Paid Search Manager

    Smallest test

    Publish one playbook this month.

    Why it works

    Turn each internal playbook (account structure, Performance Max, negative keywords, budget pacing, tracking checks) into a public guide with a worked example and a downloadable checklist, one every two weeks.

    Practical playbooks bring in search and AI citations from in-market buyers and show the depth of the team before the first call.

    Risks and how to handle them

    • Rivals copy it

      The value is the team that runs it.

    Evidence

    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • Your websiteHypergrowth Podcast: 26 episode pages, the newest in the sitemap from August 2023 (for example SEO strategy with Graphite and B2B demand with Pipe). Webinar pages include BFCM, "How to not panic in Q4", paid search incrementality, "Ship more static ads with AI", "The agentic marketing flywheel" and a telehealth webinar.Source
  • 11

    The 47 industry pages (for example "Ecommerce Ad Creative Analysis") only list ads from the newsletter. The creative strategist post says the roster skews B2B, SaaS, tech, fintech and healthcare, and Pearmill has run a telehealth webinar.

    Medium impactMedium effort First result in 1 quarter Head of Marketing

    First action

    Pick the four industries from the client list.

    How to measure it

    Industry page audits

    Now
    –
    Target
    6 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick industries

      By client count.

      Head of Marketing 1 day

    2. 2

      Write sections

      Offer and proof.

      Head of Marketing 2 weeks

    3. 3

      Add case studies

      One per page.

      Head of Marketing 1 week

    4. 4

      Add forms

      Audit offer.

      Head of Marketing 1 day

    5. 5

      Meta descriptions

      Industry plus agency.

      Head of Marketing 1 day

    6. 6

      Measure

      Form rate per page.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Marketing

    Smallest test

    Update the e-commerce page first, with the lifecycle offer.

    Why it works

    For the four industries with the most clients (B2B SaaS, fintech, healthcare, e-commerce), add a top section to the existing page: what Pearmill does for that industry, a named case study, the relevant awards and an audit offer, keeping the ad gallery below.

    The pages already exist and get traffic from ad research; adding the offer turns researchers into prospects.

    Risks and how to handle them

    • Regulated industries need care

      Have healthcare and fintech copy reviewed.

    Evidence

    • Your websiteAd Creative Newsletter: promises "a curated set of paid social ads for inspiration every week"; the site holds 1,146 ad analysis pages, 85 issue pages and 47 industry pages (for example "Ecommerce Ad Creative Analysis"), going back to 2020; the latest issue, #86, is dated March 23, 2026; the ad and issue pages have no meta descriptions.Source
    • HiringPerformance Creative Strategist (posted September 3, 2026, $85K-$110K, contract to start): Pearmill's "client roster ... skews B2B, SaaS, and tech (alongside fintech, healthcare, and more)"; briefs frame ideas as testable hypotheses ("We think [concept] will outperform [current] because [insight]") across Meta, TikTok, YouTube and Google; a client-facing role.Source
    • Your websiteHypergrowth Podcast: 26 episode pages, the newest in the sitemap from August 2023 (for example SEO strategy with Graphite and B2B demand with Pipe). Webinar pages include BFCM, "How to not panic in Q4", paid search incrementality, "Ship more static ads with AI", "The agentic marketing flywheel" and a telehealth webinar.Source
    • Your websiteCase study pages sit at /case-studies/case-study-1 to case-study-5 with generic titles such as "Improving Customer Engagement" and "Enhancing Digital Marketing" and no meta descriptions; on the case studies listing the impact numbers (for example "57% lower CPA", "109% increase in landing page conversion") are shown without the client name in text, the logos carrying empty alt text.Source
  • 12

    Pearmill runs webinars on Q4, BFCM, paid search incrementality, AI static ads and the agentic marketing flywheel, and paid search managers are asked to run sessions. Each one is a separate page with its own form.

    Medium impactMedium effort First result in 1 quarter Head of Marketing

    First action

    Set the next three topics and dates.

    How to measure it

    Audits from webinars

    Now
    –
    Target
    5 a month
    By
    2 quarters

    Steps

    1. 1

      Set calendar

      Three months of topics.

      Head of Marketing 1 week

    2. 2

      Pick hosts

      Managers by topic.

      Head of Performance 1 week

    3. 3

      Hub page

      All recordings in one place.

      Head of Marketing 1 week

    4. 4

      Follow up

      Audit offer within two days.

      Junior Growth Manager monthly

    5. 5

      Cut clips

      For LinkedIn.

      Performance Creative Strategist monthly

    6. 6

      Measure

      Attendees to audits.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Marketing

    Smallest test

    Publish the October 14 recording with a summary post.

    Why it works

    Run one webinar a month on a fixed day, publish the recording with chapters and a summary post, and follow up attendees with a tailored audit offer within two days.

    A regular slot builds an audience, and recordings keep producing leads long after the live session.

    Risks and how to handle them

    • Low attendance

      Co-host with a platform partner rep.

    Evidence

    • Your websiteHypergrowth Podcast: 26 episode pages, the newest in the sitemap from August 2023 (for example SEO strategy with Graphite and B2B demand with Pipe). Webinar pages include BFCM, "How to not panic in Q4", paid search incrementality, "Ship more static ads with AI", "The agentic marketing flywheel" and a telehealth webinar.Source
    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • Your blog"We Spend ~10% of Revenue on AI. We're Also Hiring More Marketers" (October 6, 2026): roughly 10% of revenue goes to AI tokens; Pearmill has its own "AI connector and advertising intelligence layer", a central skills database and AI training; it saw "role collapse" as designers, strategists, media buyers and analysts moved closer together; it previewed an October 14 webinar.Source
  • 13

    The Toybox work shows paid media and lifecycle flows together delivering 50% growth at a 3x ROAS and less reliance on Q4. The new lifecycle role makes it repeatable for more clients.

    High impactMedium effort First result in 2 quarters Head of Performance

    First action

    Write the package scope and the report template.

    How to measure it

    E-commerce package clients

    Now
    –
    Target
    6
    By
    2 quarters

    Steps

    1. 1

      Scope

      Channels, reports and price.

      Head of Performance 2 weeks

    2. 2

      Report template

      Blended CAC and repeat rate.

      Analytics Lead 2 weeks

    3. 3

      Shared tests

      Hooks from ads to email.

      Performance Creative Strategist ongoing

    4. 4

      Sales page

      On the lifecycle page.

      Head of Marketing 1 week

    5. 5

      Pilot

      Two current clients.

      Growth Manager 1 quarter

    6. 6

      Review

      Margins and results.

      Head of Performance quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Head of Performance

    Smallest test

    Offer the package to one current client.

    Why it works

    Package paid media, creative and lifecycle for e-commerce brands with one monthly report on blended CAC, first-to-second order rate and flow revenue, and a shared testing plan where winning ad hooks are reused in email.

    One owner of the whole funnel can be judged on the business outcome, which is how founders think about growth.

    Risks and how to handle them

    • Harder to staff

      Start with two clients per lifecycle manager.

    Evidence

    • Your websiteToybox case study: Pearmill ran Meta, Google, TikTok and Bing plus a "Lifecycle Program Build" ("welcome sequences, abandoned cart recovery, post-purchase nurture, and seasonal promotional campaigns") to "reduce dependency on paid acquisition"; results were 50% revenue growth in 2024, a 3x ROAS held, three years of profitability, a UK launch and "Reduced Seasonal Dependency".Source
    • HiringLifecycle Marketing Manager (remote, posted October 16, 2026, $55K-$120K): will "own email and SMS for our clients, from monthly planning and copywriting to building campaigns, managing automated flows, and reporting on results"; audit and build "welcome, abandoned cart, post-purchase, review requests, replenishment, and win-back" flows; "Coordinate localized campaigns and flows across markets"; needs Klaviyo or a comparable platform, Shopify and "experience supporting e-commerce brands".Source
    • HiringGrowth Manager (posted August 26, 2026) and Client Success - Paid Ads (posted September 14, 2026), both reporting to the Head of Performance: lead strategy across paid search and paid social, "be the champion of the experimentation process", work with "the paid-social, paid-search team, creative, CRO, SEO, and lifecycle teams", and "pitch new services to existing clients where appropriate". Pearmill describes itself in the posts as "running over $500M in ad spend".Source
    • Competitor researchRivals' own homepages: Tuff, "a plug-in growth marketing team" for startups and established players; Right Side Up, a "Premium Growth Marketing Agency" that pitches itself as unlike "traditional growth marketing agencies and recruiting firms"; Directive, a B2B agency moving marketers "from MQLs to qualified pipeline" with "Customer Generation", "420+ brands served".Source
  • 14

    Tech Labs lists "Reporting and Glass Box measurement", and search managers must "reconcile platform numbers against attribution tools and the client's own reporting". Prospects rarely see how an agency handles conflicting numbers until a dispute.

    High impactMedium effort First result in 1 quarter Analytics Lead

    First action

    Pick one anonymized account for the sample.

    How to measure it

    12-month client retention

    Now
    –
    Target
    +10 points
    By
    3 quarters

    Steps

    1. 1

      Pick account

      Anonymized.

      Analytics Lead 1 week

    2. 2

      Build report

      Three sources and the gaps.

      Analytics Lead 2 weeks

    3. 3

      Write the method

      One page.

      Analytics Lead 1 week

    4. 4

      Publish

      Growth analytics page.

      Head of Marketing 1 day

    5. 5

      Use in pitches

      Every proposal.

      Growth Manager ongoing

    6. 6

      Track

      Retention by cohort.

      Analytics Lead quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Analytics Lead

    Smallest test

    Show the sample in the next two pitches.

    Why it works

    Build an anonymized sample report: platform numbers, attribution tool, client analytics, the gap between them and how Pearmill explains it, plus the incrementality test plan. Use it in pitches and on the growth analytics page.

    Measurement trust is a common reason clients leave agencies; showing the method early sets expectations and builds confidence.

    Risks and how to handle them

    • Exposes client data

      Anonymize and get sign-off.

    Evidence

    • Your websiteWhat we do page: four disciplines (Tech Labs, Intelligence, Media, Creative Studios); Media covers "Paid search, social, TV, and programmatic"; Creative Studios includes "CRO, landing pages, and experience design"; platforms listed are Meta, Google, TikTok, LinkedIn, Bing, Reddit, Nextdoor and TV. Email, SMS and lifecycle marketing are not mentioned on the page.Source
    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • Your websiteHypergrowth Podcast: 26 episode pages, the newest in the sitemap from August 2023 (for example SEO strategy with Graphite and B2B demand with Pipe). Webinar pages include BFCM, "How to not panic in Q4", paid search incrementality, "Ship more static ads with AI", "The agentic marketing flywheel" and a telehealth webinar.Source
  • 15

    Pearmill took Toybox into the UK with local creative and campaigns, and the lifecycle role includes "localized campaigns and flows across markets". The team is spread across North America and Europe.

    Medium impactMedium effort First result in 2 quarters Growth Manager

    First action

    Write the package one-pager.

    How to measure it

    Expansion clients

    Now
    –
    Target
    3
    By
    2 quarters

    Steps

    1. 1

      Scope

      Test plan and channels.

      Growth Manager 2 weeks

    2. 2

      Proof

      Toybox UK story.

      Head of Marketing 1 week

    3. 3

      Localization

      Creative and flows.

      Performance Creative Strategist per client

    4. 4

      Find prospects

      US brands shipping to the UK.

      Head of Marketing 1 month

    5. 5

      Outreach

      With the one-pager.

      Growth Manager 1 quarter

    6. 6

      Measure

      Proposals and wins.

      Analytics Lead monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Growth Manager

    Smallest test

    Send the one-pager to ten US brands.

    Why it works

    Package a UK launch: market test budget plan, localized creative, UK-ready lifecycle flows and measurement, with the Toybox story as proof. Market it to US brands already selling online that ship internationally.

    Expansion is a clear trigger for hiring an agency, and few rivals show a proven UK launch.

    Risks and how to handle them

    • Few prospects ready

      Also offer Canada.

    Evidence

    • Your websiteToybox case study: Pearmill ran Meta, Google, TikTok and Bing plus a "Lifecycle Program Build" ("welcome sequences, abandoned cart recovery, post-purchase nurture, and seasonal promotional campaigns") to "reduce dependency on paid acquisition"; results were 50% revenue growth in 2024, a 3x ROAS held, three years of profitability, a UK launch and "Reduced Seasonal Dependency".Source
    • HiringLifecycle Marketing Manager (remote, posted October 16, 2026, $55K-$120K): will "own email and SMS for our clients, from monthly planning and copywriting to building campaigns, managing automated flows, and reporting on results"; audit and build "welcome, abandoned cart, post-purchase, review requests, replenishment, and win-back" flows; "Coordinate localized campaigns and flows across markets"; needs Klaviyo or a comparable platform, Shopify and "experience supporting e-commerce brands".Source
    • Your websiteCareers page: two benefit lists on the same page, one saying "6 weeks of fully paid parental leave" and the other "16 weeks"; the job posts say 16 weeks. The office list still names cities such as Kiev, Moscow and St Petersburg and says Pearmill "was founded in 2018".Source
  • 16

    pearmill.com already hosts a LinkedIn Pixel Helper and Hopkin has a Tag Inspector. Tracking problems are what the search managers are asked to catch before they show up in reports.

    Medium impactLow effort First result in 1 quarter Head of Marketing

    First action

    Check how many visits the pixel helper gets today.

    How to measure it

    Tool-sourced audits

    Now
    –
    Target
    5 a month
    By
    2 quarters

    Steps

    1. 1

      Scope

      Four platforms.

      Senior Paid Search Manager 1 week

    2. 2

      Build

      On Hopkin's inspector.

      Senior Paid Search Manager 1 month

    3. 3

      Page

      Results and offer.

      Head of Marketing 1 week

    4. 4

      Promote

      Blog and newsletter.

      Head of Marketing 2 weeks

    5. 5

      Follow up

      Review offers.

      Junior Growth Manager ongoing

    6. 6

      Measure

      Uses and reviews.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Build time
    Owner
    Head of Marketing

    Smallest test

    Add a review offer to the pixel helper page.

    Why it works

    Combine them into one free page that checks a site's Meta, Google, LinkedIn and TikTok tags, shows what is missing, and offers a tracking review as the next step.

    Free tools attract the exact people who manage ad accounts, at the moment they find a problem.

    Risks and how to handle them

    • Overlap with Hopkin's own funnel

      Share leads by agreement.

    Evidence

    • Your companiesHopkin (hopkin.ai), listed under "Our Companies": "Hopkin connects Claude, ChatGPT and other AI assistants to your ad accounts, analytics and competitors' ads", "30 days free, no credit card", with a Tag Inspector. pearmill.com also hosts a free LinkedIn Pixel Helper page.Source
    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Pearmill spends about 10% of revenue on AI, has a shared skills database and training, and its CEO is giving webinars on building marketing teams where more people run the learning loop. In-house teams want the same change.

    High impactHigh effort First result in 1 quarter CEO and Co Founder

    First action

    Ask five clients if they would pay for it.

    How to measure it

    Engagements sold

    Now
    –
    Target
    6
    By
    3 quarters

    Steps

    1. 1

      Interview clients

      Five conversations.

      CEO and Co-Founder 2 weeks

    2. 2

      Scope

      Training, skills, first month.

      CEO and Co-Founder 1 month

    3. 3

      Price

      Fixed fee.

      CEO and Co-Founder 1 week

    4. 4

      Pilot

      Two clients.

      Head of Performance 1 quarter

    5. 5

      Case study

      Results.

      Head of Marketing 1 month

    6. 6

      Scale

      Sell to new teams.

      CEO and Co-Founder 2 quarters

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    CEO and Co Founder

    Smallest test

    Run one paid workshop for a client team.

    Why it works

    Offer a fixed-scope engagement: train an in-house team, set up shared skills and connectors for their ad accounts, and run the first month of AI-assisted reporting and testing together. Start with current clients.

    It turns an internal capability into revenue and deepens client relationships beyond media buying.

    Risks and how to handle them

    • Clients cut agency work

      Pair the engagement with continued media management.

    Evidence

    • Your blog"We Spend ~10% of Revenue on AI. We're Also Hiring More Marketers" (October 6, 2026): roughly 10% of revenue goes to AI tokens; Pearmill has its own "AI connector and advertising intelligence layer", a central skills database and AI training; it saw "role collapse" as designers, strategists, media buyers and analysts moved closer together; it previewed an October 14 webinar.Source
    • HiringJunior Growth Manager (posted August 26, 2026): "As Pearmill scales - winning more sophisticated clients, expanding our tools, and taking on more ambitious work"; maintains creative trackers, runs vendor relationships "with Google, Meta, and other partners", and builds "internal processes and automations alongside the Growth team"; "We use agentic workflows to handle repeatable work across media, creative, and reporting."Source
    • Your companiesHopkin (hopkin.ai), listed under "Our Companies": "Hopkin connects Claude, ChatGPT and other AI assistants to your ad accounts, analytics and competitors' ads", "30 days free, no credit card", with a Tag Inspector. pearmill.com also hosts a free LinkedIn Pixel Helper page.Source
  • 18

    Pearmill manages over $500M of ad spend on 15+ platforms and has analyzed more than a thousand ads in its newsletter. Few agencies have that view across B2B, fintech, healthcare and e-commerce.

    High impactHigh effort First result in 3 quarters Analytics Lead

    First action

    Pick ten questions buyers ask.

    How to measure it

    Downloads

    Now
    –
    Target
    3,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten buyer questions.

      Head of Marketing 1 week

    2. 2

      Pull data

      Aggregated and anonymized.

      Analytics Lead 2 months

    3. 3

      Client sign-off

      Data use approved.

      Head of Performance 1 month

    4. 4

      Write

      Report and summary.

      Head of Marketing 1 month

    5. 5

      Launch

      Webinar and press.

      Head of Marketing 1 month

    6. 6

      Use in sales

      Industry cuts.

      Growth Manager ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Analytics Lead

    Smallest test

    Publish one chart from the data.

    Why it works

    Publish an annual report on creative formats, hooks, fatigue and costs by industry and platform, from aggregated, anonymized account data plus the newsletter archive. Launch it with a webinar and press.

    Original data earns links, press and AI citations, and gives every Growth Manager a reason to call prospects.

    Risks and how to handle them

    • Client data concerns

      Aggregate and suppress small groups.

    Evidence

    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source
    • Your websiteAd Creative Newsletter: promises "a curated set of paid social ads for inspiration every week"; the site holds 1,146 ad analysis pages, 85 issue pages and 47 industry pages (for example "Ecommerce Ad Creative Analysis"), going back to 2020; the latest issue, #86, is dated March 23, 2026; the ad and issue pages have no meta descriptions.Source
    • HiringGrowth Manager (posted August 26, 2026) and Client Success - Paid Ads (posted September 14, 2026), both reporting to the Head of Performance: lead strategy across paid search and paid social, "be the champion of the experimentation process", work with "the paid-social, paid-search team, creative, CRO, SEO, and lifecycle teams", and "pitch new services to existing clients where appropriate". Pearmill describes itself in the posts as "running over $500M in ad spend".Source
    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
  • 19

    Hopkin connects AI assistants to ad accounts and analytics, and Pearmill runs its own reporting through skills and connectors. Clients still wait for the weekly report to answer simple questions.

    Medium impactHigh effort First result in 1 quarter Head of Performance

    First action

    Set up two clients and gather feedback.

    How to measure it

    Weekly active client seats

    Now
    –
    Target
    60%
    By
    3 quarters

    Steps

    1. 1

      Pick pilots

      Two clients.

      Head of Performance 1 week

    2. 2

      Set up views

      Matching team reports.

      Senior Paid Search Manager 2 weeks

    3. 3

      Agree rules

      What goes to the Growth Manager.

      Growth Manager 1 week

    4. 4

      Train clients

      One session.

      Growth Manager 1 week

    5. 5

      Roll out

      All retainers.

      Head of Performance 2 quarters

    6. 6

      Measure

      Usage and renewals.

      Analytics Lead quarterly

    First result
    1 quarter
    Cost
    Hopkin seat costs
    Owner
    Head of Performance

    Smallest test

    Offer one client a seat this month.

    Why it works

    Include a Hopkin seat in every retainer, set up with the same views the team uses, and agree which questions the client asks the assistant and which go to the Growth Manager.

    Clients who can see their own numbers any time trust the agency more, and Hopkin gains users through Pearmill.

    Risks and how to handle them

    • Clients second-guess the team

      Share the same numbers and the reasoning behind decisions.

    Evidence

    • Your companiesHopkin (hopkin.ai), listed under "Our Companies": "Hopkin connects Claude, ChatGPT and other AI assistants to your ad accounts, analytics and competitors' ads", "30 days free, no credit card", with a Tag Inspector. pearmill.com also hosts a free LinkedIn Pixel Helper page.Source
    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • HiringGrowth Manager (posted August 26, 2026) and Client Success - Paid Ads (posted September 14, 2026), both reporting to the Head of Performance: lead strategy across paid search and paid social, "be the champion of the experimentation process", work with "the paid-social, paid-search team, creative, CRO, SEO, and lifecycle teams", and "pitch new services to existing clients where appropriate". Pearmill describes itself in the posts as "running over $500M in ad spend".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    The podcast has 26 episodes with growth leaders, but the newest page dates from August 2023. Pearmill now has award-winning client work to talk about.

    Medium impactLow effort First result in 1 quarter Head of Marketing

    First action

    Book one client for the first episode.

    How to measure it

    Episode-sourced leads

    Now
    –
    Target
    3 per episode
    By
    2 quarters

    Steps

    1. 1

      Book guests

      Three clients.

      Head of Marketing 2 weeks

    2. 2

      Record

      Monthly.

      Head of Marketing monthly

    3. 3

      Cut clips

      LinkedIn and YouTube.

      Performance Creative Strategist monthly

    4. 4

      Post

      Summary and links.

      Head of Marketing monthly

    5. 5

      Promote

      Guests share.

      Head of Marketing monthly

    6. 6

      Decide

      After three episodes.

      Head of Marketing 1 quarter

    First result
    1 quarter
    Cost
    Production time
    Owner
    Head of Marketing

    Smallest test

    Record one episode.

    Why it works

    Record a monthly 20-minute conversation with a client and the Pearmill team behind the work, cut clips for LinkedIn, and publish each with a summary post.

    Clients sharing their own story is strong proof, and guests share the episodes with their networks.

    Risks and how to handle them

    • Clients are busy

      Keep it short and remote.

    Evidence

    • Your websiteHypergrowth Podcast: 26 episode pages, the newest in the sitemap from August 2023 (for example SEO strategy with Graphite and B2B demand with Pipe). Webinar pages include BFCM, "How to not panic in Q4", paid search incrementality, "Ship more static ads with AI", "The agentic marketing flywheel" and a telehealth webinar.Source
    • Your blogPearmill named to The Drum's Indie Agency 100 (October 8, 2026), "one of roughly two dozen US-based agencies"; earlier honors include a Gold in Commerce at The Drum Awards for Marketing 2024 and a Silver in Media in 2026 for Toybox, and two 2026 Webby nominations for Orkin and Toybox. Pearmill refreshed its brand in April and in August launched Pedal, "a new company that brings the same performance methodology to small and mid-sized businesses".Source
  • 21

    Pearmill has about ten roles open, but the careers page shows two benefits lists, one saying 6 weeks of paid parental leave and the other 16, and an office list naming cities it no longer leads with. The job posts say 16 weeks.

    Medium impactLow effort First result in 1 week Head of Marketing

    First action

    Remove the outdated benefits list.

    How to measure it

    Applicants per open role

    Now
    –
    Target
    +20%
    By
    1 quarter

    Steps

    1. 1

      Pick one list

      Matching the posts.

      Head of Marketing 1 hour

    2. 2

      Update locations

      Current team.

      Head of Marketing 1 hour

    3. 3

      Add the AI line

      From the posts.

      Head of Marketing 1 hour

    4. 4

      Show roles

      At the top.

      Head of Marketing 1 hour

    5. 5

      Check posts

      Same benefits everywhere.

      Junior Growth Manager 1 day

    6. 6

      Measure

      Applicants.

      Head of Marketing monthly

    First result
    1 week
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Fix the parental leave line today.

    Why it works

    Use one benefits list that matches the job posts, update the locations to the current team, add a line on the AI-native way of working from the posts, and show the open roles at the top.

    Candidates compare details; a consistent page helps the hiring that drives the growth plan.

    Risks and how to handle them

    • Benefits change

      Keep them in one shared source.

    Evidence

    • Your websiteCareers page: two benefit lists on the same page, one saying "6 weeks of fully paid parental leave" and the other "16 weeks"; the job posts say 16 weeks. The office list still names cities such as Kiev, Moscow and St Petersburg and says Pearmill "was founded in 2018".Source
    • HiringSenior Paid Search Manager and Paid Search Manager (posted August 10-12, 2026): "A large part of this job now runs through AI"; run reporting and analysis through AI "using our skills and MCP connectors"; "Lead audits for prospects, and present them in pitches"; "Reconcile platform numbers against attribution tools and the client's own reporting"; "Write for our blog, and build out the paid search playbooks the rest of the team works from"; "Run internal sessions and webinars".Source
    • HiringJunior Growth Manager (posted August 26, 2026): "As Pearmill scales - winning more sophisticated clients, expanding our tools, and taking on more ambitious work"; maintains creative trackers, runs vendor relationships "with Google, Meta, and other partners", and builds "internal processes and automations alongside the Growth team"; "We use agentic workflows to handle repeatable work across media, creative, and reporting."Source
  • 22

    Pearmill's strategists write each brief as "We think [concept] will outperform [current] because [insight]", and the Vori campaign showed signage-style ads drove leads about 38% cheaper than video. Those results are more persuasive than any claim.

    Medium impactLow effort First result in 1 quarter Performance Creative Strategi…

    First action

    Pick three recent tests that clients approve.

    How to measure it

    Monthly readers

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Pick tests

      Three a month.

      Performance Creative Strategist monthly

    2. 2

      Get approval

      Client sign-off.

      Growth Manager monthly

    3. 3

      Write

      Hypothesis, result, lesson.

      Performance Creative Strategist monthly

    4. 4

      Tag

      Industry and platform.

      Head of Marketing monthly

    5. 5

      Promote

      Newsletter and LinkedIn.

      Head of Marketing monthly

    6. 6

      Measure

      Readers and leads.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Performance Creative Strategist

    Smallest test

    Publish the Vori lesson as the first entry.

    Why it works

    Each month publish three anonymized or approved hypotheses with the result and the lesson, tagged by industry and platform, and link them from the newsletter.

    It shows the testing method in action and gives creative buyers a reason to follow Pearmill.

    Risks and how to handle them

    • Clients refuse

      Anonymize by industry.

    Evidence

    • HiringPerformance Creative Strategist (posted September 3, 2026, $85K-$110K, contract to start): Pearmill's "client roster ... skews B2B, SaaS, and tech (alongside fintech, healthcare, and more)"; briefs frame ideas as testable hypotheses ("We think [concept] will outperform [current] because [insight]") across Meta, TikTok, YouTube and Google; a client-facing role.Source
    • Your websiteAd Creative Newsletter: promises "a curated set of paid social ads for inspiration every week"; the site holds 1,146 ad analysis pages, 85 issue pages and 47 industry pages (for example "Ecommerce Ad Creative Analysis"), going back to 2020; the latest issue, #86, is dated March 23, 2026; the ad and issue pages have no meta descriptions.Source
    • Your websiteHomepage: "an award-winning, AI-native creative and performance agency"; "Manage $500M+ of ad spend on 15+ platforms"; clients shown are Homeaglow, Cometeer, Ramp, Tovala, Orkin, Ambrook and Stamps.com; "Our Companies" links Pedal AI and Hopkin AI; a homepage blog card says Pearmill's Vori ads "drove leads about 38% cheaper than video"; the meta description reads "Growth isn't linear. Growth is resilience. A multi-disciplinary approach to performance marketing."Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Pearmill did not commission, review or endorse it, and Programmable is not affiliated with Pearmill. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Pearmill runs its business.

Something wrong, or do you represent Pearmill? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Lifecycle page and flow audits for current clients, named case studies, refreshed service pages, the layout shift fix, awards on the site and the careers page.

  2. Days 31 to 6012 ideas

    Newsletter restart, instant pre-audits, Pedal routing, public playbooks, industry pages, webinar series, the e-commerce package, sample report, UK offer and the tag checker; the podcast and hypothesis library.

  3. Days 61 to 903 ideas

    Commit to the big bets: the AI-native team engagement, the yearly creative report and client Hopkin seats.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value creative and performance run by one team. The most cited problem: rising CPAs and creative fatigue.

  • Proactive reporting and clear explanations
  • Platform numbers that disagree
  • In their words: “CPA”

Market

Competitive landscape

3 competitors compared: Tuff, Right Side Up and Directive.

  • Gap to exploit: Paid and lifecycle sold as one system
  • Tuff: Less creative production depth
  • Right Side Up: Less in-house creative studio

Hiring signals

Pearmill is hiring across delivery and adding a new line.

  • Lifecycle Marketing Manager: Email and SMS for e-commerce clients. Ideas 1, 2, 13.
  • Growth Manager: Pitch new services to existing clients. Ideas 2, 16.
  • Client Success - Paid Ads: Account strategy and experimentation. Ideas 2, 14.

From the team that wrote this playbook

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  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
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