Percona is hiring a Cloud Native product marketer whose first job is to connect the free Kubernetes Operators with paid Support and Services. The page that should do that, percona.com/cloud-native, claims 100K weekly running clusters but its FAQ is still the page builder's placeholder: questions about ordering "a free copy of magazine", "a physical store" and shipping "with the Swiss Post Service", marked up as H3 headings that search engines and AI tools read. The questions a platform team actually has before buying support are not answered anywhere on the page.
First action
Delete the placeholder FAQ today and ask support for the ten most common pre-sales questions on Kubernetes.
How to measure it
Cloud Native page contact rate
- Now
- –
- Target
- +30%
- By
- 60 days
Steps
Remove placeholders
Delete the template FAQ and tab text.
Web Manager 1 hour
Collect questions
From support, sales calls and the forum.
Product Marketing Manager / GTM Owner, Cloud Native 2 days
Write answers
Eight short, factual answers with links.
Product Marketing Manager / GTM Owner, Cloud Native 2 days
Technical review
Operator engineers check each answer.
Cloud Native Engineering 1 day
Publish with markup
FAQPage structured data.
Web Manager 1 day
Add the call to action
Engineer contact after the FAQ.
Web Manager 1 hour
Measure
Contacts and FAQ clicks.
Digital Marketing Manager weekly
Why it works
Write eight real questions and answers: Are the operators really free? What does Percona support cover on Kubernetes (operators, CloudNativePG, the databases)? What are the response times? Can you support us on EKS, OpenShift or on-prem? How do we migrate off Crunchy? What does it cost compared with a managed DBaaS (link the calculators)? Add FAQ structured data and a "Talk to a Kubernetes database engineer" button after the FAQ.
Visitors who run the operators already trust the software; clear answers about support, scope and cost are what turn them into conversations, and they replace text that makes the page look unfinished to buyers and AI summaries.
Ready to use
ChecklistCloud Native FAQ
[ ] Placeholder FAQ and "basic text element" removed [ ] Are the operators free? [ ] What does support cover on Kubernetes? [ ] Response times and tiers [ ] Supported platforms (EKS, OpenShift, on-prem) [ ] CloudNativePG support [ ] Migrating off Crunchy [ ] Cost vs managed DBaaS (calculators) [ ] FAQPage markup [ ] Contact button after FAQ
Risks and how to handle them
Answers promise more than support covers
Link each answer to the support policy.
Other pages built from the same template
Search the site for the placeholder text.
Evidence
- HiringProduct Marketing Manager / GTM Owner, Cloud Native (talent pool for early Q4, posted August 24, 2026): owns positioning, launches and enablement for the PostgreSQL, MySQL and MongoDB Kubernetes Operators; must "Develop positioning and messaging that clearly connects Percona's Kubernetes software with its Support and Services offerings", create web pages, datasheets and case studies, and "Build customer evidence through interviews, Jobs-to-be-Done research, case studies, testimonials". A GTM Coordinator (same pool) gathers testimonials and case study material and runs CFP logistics for Kubernetes events.Source
- Your websiteCloud Native page (checked October 22, 2026): "Production-ready MySQL, MongoDB, PostgreSQL and Valkey/Redis on Kubernetes. No licensing fees, no vendor lock-in."; "100K Weekly Running Clusters", "4 Open Source Kubernetes Operators", "60+ Certified Kubernetes Platforms"; CloudNativePG support and a migration path off Crunchy; three Kubernetes cost calculators; one customer quote (Civo). The page HTML also carries the page builder's placeholder FAQ as H3 questions, about ordering "a free copy of magazine", "a physical store" and shipping "with the Swiss Post Service", plus "This is a basic text element."; there is no FAQ structured data.Source
- Your websiteHomepage: "Your Database. No License Fees. Zero Lock-In. The Way Is Open."; MongoDB: "Escape proprietary lock-in before the costs start spiraling"; Valkey/Redis: "A founding governance seat, not just a support contract"; Expert Support, ExpertOps, Consulting and Training, plus services such as Database Health Audit and Monitoring Quickstart; a banner for the "2026 State of Open Source Database Management Report". No public price list; database calculators for MySQL, PostgreSQL, MongoDB and Valkey.Source
- Competitor researchRivals' own homepages: EDB, "EDB Postgres AI: The New Sovereign AI Platform"; Severalnines, "Hybrid database automation and self-hosted DBaaS platforms"; Aiven, "Your AI-ready Open Source Data Platform"; Mydbops, managed services for MySQL, PostgreSQL, MongoDB and MariaDB with "24/7 DBA with 15-min SLA"; CloudNativePG, the community "PostgreSQL Operator for Kubernetes".Source