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Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Ruby Labs
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growth playbook · Oct 23, 2026

rubylabs.com (opens in a new tab)

Ruby Labs growth playbook

Diagnosis

Ruby Labs is a profitable, self-funded product studio with seven consumer products, 100m+ annual users and its own billing, attribution and experimentation technology.

Its 34 open roles, 18 of them in growth, show the engine: large Meta and paid social budgets across 40+ countries, CRO targets as concrete as 15% conversion growth a quarter, creative teams of ten with AI-made ads, growth product managers for funnels and post-purchase value, lifecycle email for GetQR, and new products in payments, desktop AI and job search.

The gap is that each team builds its own library, rules and reports, and the company does not show candidates what they would run. This playbook makes the portfolio visible to senior hires, shares compliance, angles, rules, cohorts and test winners across brands, and then goes after value bidding, activation, payment recovery, desktop onboarding and a launch kit for the next product.

Growth Score

8/10

Biggest Opportunity

Act like a portfolio: every winning angle, funnel test and billing fix in one product becomes a cheap test in six others.

Biggest Risk

Heavy dependence on paid social in policy-sensitive categories; one restricted ad account or a policy change can stall a product.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Show senior growth candidates what they would run: a portfolio page linked from every job post

    Write the seven product cards in one document.

    High impact First result in 1 month
  2. 2

    One pre-launch compliance checklist for every brand's ads

    Collect last quarter's rejections from every brand.

    High impact First result in 1 month
  3. 3

    Merge the separate "proven angles" libraries into one tagged portfolio library

    Agree ten tags all teams will use.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 5Big bets · 10Fill-ins · 3Reconsider · 3
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Ruby Labs has 34 open roles, 18 of them in acquisition, CRO, growth product and creative, many asking for people who have personally run $400K+ a month on Meta. Yet rubylabs.com says "7 Consumer Products" and "100m+ Annual Users" without naming or describing any of them, and most job posts say only "one of our core D2C subscription products". The strongest operators choose between offers by category, scale and budget, and those facts are scattered across 30 posts or missing.

    High impactLow effort First result in 1 month Head of Talent Acquisition

    First action

    Write the seven product cards in one document.

    How to measure it

    Applicants passing first screen, growth roles

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      Write the cards

      Category, markets, funnel, team, open roles for each product.

      Head of Growth 2 days

    2. 2

      Decide naming

      Which products to name and which to describe.

      CMO 1 day

    3. 3

      Build the page

      /portfolio on rubylabs.com with cards.

      Web Developer 3 days

    4. 4

      Link the posts

      Replace "one of our core products" with the card link.

      Head of Talent Acquisition 1 day

    5. 5

      Add scale facts

      Countries, languages, budget range per card where shareable.

      Head of Growth 1 day

    6. 6

      Track

      Applications and pass rate per card.

      Head of Talent Acquisition monthly

    7. 7

      Refresh

      Update cards as products launch.

      Head of Talent Acquisition quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Talent Acquisition

    Smallest test

    Add the cards to the five most senior growth posts this week and compare applicant quality.

    Why it works

    Add a portfolio page with one card per product: category (consumer AI, documents, QR codes, payments, desktop, gaming), markets and languages, funnel type, team size and the open roles on it. Name the products you are happy to name and describe the rest. Link the card from each job post in place of "one of our core products", and track applications per card.

    Senior UA and CRO people self-select on scale and category. Showing it up front brings more of the right applicants and fewer mismatched interviews, and filling 18 growth seats faster is itself a growth lever for every product in the portfolio.

    Ready to use

    CopyProduct card template

    Product: <name or description>
    Category: <consumer AI / documents / QR / payments / desktop / gaming>
    Funnel: <ad -> quiz -> trial -> subscription, web-to-web>
    Markets: <countries, languages>
    Scale: <users, monthly spend band if shareable>
    Team: <size, who you report to>
    Open roles: <links>
    What good looks like in 90 days: <one line>

    Risks and how to handle them

    • Competitors learn the portfolio

      Describe categories and scale without sharing funnel details or numbers you keep private.

    • Brand separation

      Products that stay unbranded can still appear as described cards.

    Evidence

    • Your websiterubylabs.com homepage: "100m+ Annual Users", "7 Consumer Products", "6 Years of Sustained Growth", and "we've turned self-funding into our superpower". The homepage, About and Careers pages name none of the seven products.Source
    • HiringRuby Labs' Ashby board on October 22, 2026: 34 open roles, 18 of them in user acquisition, performance marketing, CRO, growth product, email and ad creative. Most posts describe the work as "one of our core D2C subscription products" without naming it; GetQR is the only product named.Source
    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • HiringGrowth product: a Senior Growth Product Manager (October 8) to raise web-funnel conversion to purchase and LTV against "strict quarterly KPIs", working "hand-in-hand" with UA; another (October 21) to grow ARPU through "the post-purchase experience", improving onboarding and "the moments where users decide whether the product is worth keeping", reporting to the Head of Growth.Source
  • 02

    Several posts make account health a core duty: the Lead Creative Producer must keep "no rejected creatives", the Facebook UA protects "accounts, pages and Business Managers", and the US paid social role works in "a policy-sensitive niche" with "prevention-first processes". Each team is building its own version.

    High impactLow effort First result in 1 month Lead Creative Producer

    First action

    Collect last quarter's rejections from every brand.

    How to measure it

    Creative rejection rate

    Now
    –
    Target
    -50%
    By
    1 quarter

    Steps

    1. 1

      Collect rejections

      All brands, last quarter.

      User Acquisition Lead 2 days

    2. 2

      Write the checklist

      Per network.

      Lead Creative Producer 1 week

    3. 3

      Add category appendices

      Sensitive categories.

      Senior User Acquisition Manager, Paid Social Ads 1 week

    4. 4

      Automate checks

      Claude review step in the build pipeline.

      Senior Creative Producer 2 weeks

    5. 5

      Log centrally

      Rejections and appeals.

      User Acquisition Lead ongoing

    6. 6

      Update

      Within a day of policy changes.

      Lead Creative Producer ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Lead Creative Producer

    Smallest test

    Run this week's creatives through a draft checklist.

    Why it works

    Write one shared checklist per network (Meta, TikTok, Google, AppLovin, Snapchat) plus a short appendix for each sensitive category, run every creative and landing page through it before launch, log rejections centrally, and update the checklist within a day of any policy change.

    A rejected ad costs a day of learning; a restricted account can stop a product. Shared prevention is cheaper than five teams learning the same lesson.

    Risks and how to handle them

    • Checklist slows production

      Automate the routine checks.

    Evidence

    • HiringCreative hiring: a Lead Creative Producer (October 8) leading "around 10 people", reporting to the CMO and UA Lead, owning hook rate, hold rate, CTR, CVR, CPA and ROI, keeping "every ad compliant so our ad accounts stay healthy" and maintaining "a documented library of proven angles"; a Senior Creative Producer (October 6) for a product "in the consumer AI category" with demo-led, UGC and AI-generated formats, also keeping its own "documented library of proven angles, hooks, and creative patterns"; a 2D Graphic and Motion Designer (October 16) for whom "AI is a core part of how we make ads".Source
    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • HiringSenior User Acquisition Manager, Paid Social Ads (posted October 19, 2026): scales a US product "in a policy-sensitive niche" on TikTok, Meta, AppLovin and Snapchat, measured on CPA, FTD, ROAS and "player LTV", and must "build prevention-first processes so issues are caught before launch". A UX Researcher (posted October 19) benchmarks "sweepstakes casino products" across "the full player journey".Source
  • 03

    At least two creative posts ask the hire to build and maintain their own documented library of proven angles and hooks. With several brands, the same pain points (time saved, money saved, ease, social proof) win in different products, and each team discovers them separately.

    High impactLow effort First result in 1 month CMO

    First action

    Agree ten tags all teams will use.

    How to measure it

    Cross-brand concepts tested

    Now
    –
    Target
    20% of tests
    By
    2 quarters

    Steps

    1. 1

      Agree tags

      Ten shared tags.

      CMO 1 week

    2. 2

      Back-fill

      Top 50 winners per brand.

      Lead Creative Producer 2 weeks

    3. 3

      Build the board

      Searchable library.

      Data Analytics Engineer 1 week

    4. 4

      Brief from it

      Weekly.

      Senior Creative Producer weekly

    5. 5

      Review

      Monthly cross-brand creative review.

      CMO monthly

    6. 6

      Measure

      Win rate of borrowed concepts.

      Lead Data Analyst monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    CMO

    Smallest test

    Test three angles from another brand next week.

    Why it works

    Create one library where every tested angle is tagged by product, category, network, format, market and result (hook rate, CVR, CPA). Each weekly brief starts by checking the other brands' winners for the same tag.

    A winning angle in one product is the cheapest test in another, and a multi-product company is the only kind that gets that for free.

    Risks and how to handle them

    • Brand voice blurs

      Borrow the angle, not the execution.

    Evidence

    • HiringCreative hiring: a Lead Creative Producer (October 8) leading "around 10 people", reporting to the CMO and UA Lead, owning hook rate, hold rate, CTR, CVR, CPA and ROI, keeping "every ad compliant so our ad accounts stay healthy" and maintaining "a documented library of proven angles"; a Senior Creative Producer (October 6) for a product "in the consumer AI category" with demo-led, UGC and AI-generated formats, also keeping its own "documented library of proven angles, hooks, and creative patterns"; a 2D Graphic and Motion Designer (October 16) for whom "AI is a core part of how we make ads".Source
    • HiringRuby Labs' Ashby board on October 22, 2026: 34 open roles, 18 of them in user acquisition, performance marketing, CRO, growth product, email and ad creative. Most posts describe the work as "one of our core D2C subscription products" without naming it; GetQR is the only product named.Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
  • 04

    GetQR's codes are dynamic and tracked, and the homepage counts over 18 million scans. A customer whose menu or flyer code was scanned hundreds of times has proof the product works, but probably never opens the dashboard to see it.

    High impactLow effort First result in 1 month Email Marketing Growth Manager

    First action

    Pull scan counts for one cohort and draft the email.

    How to measure it

    Renewal rate

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Define events

      First scan, monthly totals.

      Lead Data Analyst 1 week

    2. 2

      Draft emails

      By use case.

      Email Marketing Growth Manager 1 week

    3. 3

      Build in Customer.io

      Triggers and branches.

      Email Marketing Growth Manager 1 week

    4. 4

      Test

      Against no report.

      Email Marketing Growth Manager 1 month

    5. 5

      Add tips

      Per use case.

      Email Marketing Growth Manager 2 weeks

    6. 6

      Measure

      Renewals and refunds.

      Lead Data Analyst monthly

    First result
    1 month
    Cost
    $0
    Owner
    Email Marketing Growth Manager

    Smallest test

    Send a first-scan alert to one week of new codes.

    Why it works

    Add a monthly "your codes this month" email and a first-scan alert: scans by code, top day, top city, and one tip per use case (menu, vCard, PDF). Segment by use case as the role describes, and show what happens to the code if the plan lapses.

    Usage proof is the strongest retention message for a subscription people forget they have, and the data already exists.

    Risks and how to handle them

    • Low-scan customers see weak numbers

      Send them setup tips instead of totals.

    Evidence

    • HiringEmail Marketing Growth Manager for GetQR (posted October 16, 2026): segmentation "based on use cases, product behavior, lifecycle stage, and purchase intent"; onboarding, activation, conversion, retention and re-engagement journeys; daily experiment updates; Customer.io.Source
    • GetQR websitegetqr.com: dynamic QR codes with logos, frames and scan tracking, editable after printing; QR types for websites, PDFs, WhatsApp, vCards, payments and multi-link pages; "18,236,417 QR code scans"; rated 4.4 on Trustpilot from 16,908 reviews; pages in English and at least eight other languages.Source
  • 05

    The payment orchestration platform needs proof for sophisticated buyers. Ruby Labs already runs a "proprietary billing and payments gateway" for subscription brands in many countries, and its billing analysts track billing performance and risk.

    High impactLow effort First result in 1 month Growth Marketing Lead

    First action

    Pick three metrics you are willing to publish.

    How to measure it

    Demo requests citing the case study

    Now
    –
    Target
    30
    By
    2 quarters

    Steps

    1. 1

      Pick metrics

      Three publishable.

      Growth Marketing Lead (B2B SaaS & Payments) 1 week

    2. 2

      Interview

      Billing and engineering.

      Growth Marketing Lead (B2B SaaS & Payments) 1 week

    3. 3

      Write

      Case study and one-pager.

      Growth Marketing Lead (B2B SaaS & Payments) 2 weeks

    4. 4

      Approve

      Finance and legal.

      Finance Director 1 week

    5. 5

      Publish

      Site and LinkedIn series.

      Growth Marketing Lead (B2B SaaS & Payments) 1 month

    6. 6

      Use in sales

      Every first call.

      Growth Marketing Lead (B2B SaaS & Payments) ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Growth Marketing Lead (B2B SaaS & Payments)

    Smallest test

    Write one LinkedIn post on retry results.

    Why it works

    Publish a case study on running subscription payments for several consumer brands: approval rates, retries, routing across providers and regions, chargeback handling. Use ranges or relative gains if exact numbers stay private. Turn it into a LinkedIn series by the engineers who built it.

    A real operator's results are the most credible proof in payments, and few platforms can say they run the same stack for their own brands.

    Risks and how to handle them

    • Sensitive numbers

      Publish relative gains, not totals.

    Evidence

    • HiringGrowth Marketing Lead (B2B SaaS & Payments, posted October 4, 2026): for "a high-scale payment orchestration platform that helps businesses manage and optimize payments across multiple providers, regions, and products"; owns the website, landing pages for "use cases, industries, campaigns, and competitors", content on "routing, retries, fraud, subscriptions", and LinkedIn as the main social channel.Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • HiringBilling and data: a Lead Billing Data Analyst and a Billing Data Analyst for "billing performance", payments and risk trends; a Revenue Accounting Manager reconciling "every transaction across all payment providers"; Senior and Lead Data Analysts across "subscription products and web funnels" for conversion, retention and LTV; and a Senior Data Analyst for "a new product - a job application platform".Source
  • 06

    UA posts ask for "clear hypotheses and simple scale/kill rules", and the creative posts ask producers to retire underperforming angles quickly. If each buyer and producer applies their own thresholds, results across brands cannot be compared.

    Medium impactLow effort First result in 2 weeks User Acquisition Lead

    First action

    Draft the rules for the largest Meta product.

    How to measure it

    Median days to test verdict

    Now
    –
    Target
    -30%
    By
    1 quarter

    Steps

    1. 1

      Draft

      Largest product.

      Senior User Acquisition Manager (Facebook) 2 days

    2. 2

      Align

      With creative leads.

      Lead Creative Producer 1 day

    3. 3

      Extend

      Other products.

      User Acquisition Lead 2 weeks

    4. 4

      Automate

      Flags in reporting.

      Data Analytics Engineer 2 weeks

    5. 5

      Train

      New hires.

      User Acquisition Lead ongoing

    6. 6

      Review

      Quarterly.

      Head of Growth quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    User Acquisition Lead

    Smallest test

    Apply the draft rules to this week's tests.

    Why it works

    Agree one written rule set per product (minimum spend before a verdict, cohort day used, CPA and ROI thresholds for scale, iterate and kill) and share it between UA and creative. Review it quarterly.

    Consistent rules make tests comparable, speed up decisions, and make onboarding the new hires faster.

    Risks and how to handle them

    • Rules too rigid for new channels

      Separate rules for exploration budgets.

    Evidence

    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • HiringCreative hiring: a Lead Creative Producer (October 8) leading "around 10 people", reporting to the CMO and UA Lead, owning hook rate, hold rate, CTR, CVR, CPA and ROI, keeping "every ad compliant so our ad accounts stay healthy" and maintaining "a documented library of proven angles"; a Senior Creative Producer (October 6) for a product "in the consumer AI category" with demo-led, UGC and AI-generated formats, also keeping its own "documented library of proven angles, hooks, and creative patterns"; a 2D Graphic and Motion Designer (October 16) for whom "AI is a core part of how we make ads".Source
    • HiringSenior User Acquisition Manager, Paid Social Ads (posted October 19, 2026): scales a US product "in a policy-sensitive niche" on TikTok, Meta, AppLovin and Snapchat, measured on CPA, FTD, ROAS and "player LTV", and must "build prevention-first processes so issues are caught before launch". A UX Researcher (posted October 19) benchmarks "sweepstakes casino products" across "the full player journey".Source

This quarter 10

The core plays for the next three months.

  • 07

    UA is measured on "daily subscriptions and cohort ROI ... not platform-reported ROAS", and buyers are asked to break performance down to "country x creative x bid level" and build their own reports. Many new buyers building their own reports means many versions of the truth.

    High impactMedium effort First result in 1 quarter Data Analytics Engineer

    First action

    List the reports each UA team builds today.

    How to measure it

    Daily active users of the cohort view

    Now
    –
    Target
    90% of UA
    By
    1 quarter

    Steps

    1. 1

      Inventory

      Existing reports.

      Lead Data Analyst 1 week

    2. 2

      Model

      Cohort table in dbt.

      Data Analytics Engineer 1 month

    3. 3

      Dashboard

      Standard views.

      Lead Data Analyst 2 weeks

    4. 4

      Validate

      Against billing.

      Lead Billing Data Analyst 2 weeks

    5. 5

      Roll out

      All brands.

      Data Analytics Engineer 1 month

    6. 6

      Train

      New buyers.

      Lead Data Analyst ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Data Analytics Engineer

    Smallest test

    Build the view for one product.

    Why it works

    Build one modelled cohort table per brand (spend, subscriptions, refunds, renewals by country, creative, campaign and day) with a standard dashboard. Buyers extend it rather than rebuild it.

    Shared numbers end debates and let new hires act in their first week.

    Risks and how to handle them

    • Different products need different metrics

      Shared core, product extensions.

    Evidence

    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • HiringBilling and data: a Lead Billing Data Analyst and a Billing Data Analyst for "billing performance", payments and risk trends; a Revenue Accounting Manager reconciling "every transaction across all payment providers"; Senior and Lead Data Analysts across "subscription products and web funnels" for conversion, retention and LTV; and a Senior Data Analyst for "a new product - a job application platform".Source
    • HiringPerformance Marketing Lead (Google & Microsoft Ads): a player-coach across "multiple brands, geos, languages, and funnels", running "regular account audits across all brands", working with Managing Directors, and owning "the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts".Source
  • 08

    Ruby Labs has first-party attribution and cohort revenue data, and the funnel runs ad -> quiz -> trial -> subscription. Optimizing networks on trials rewards people who never pay.

    High impactMedium effort First result in 1 quarter Senior User Acquisition Manag…

    First action

    Check how well day-1 data predicts 60-day value.

    How to measure it

    Cohort ROI

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Build model

      Day-1 predictors.

      Lead Data Analyst 1 month

    2. 2

      Send events

      Server-side values.

      Backend Engineer 2 weeks

    3. 3

      Test

      Value vs trial bidding.

      Senior User Acquisition Manager (Facebook) 1 month

    4. 4

      Extend

      TikTok and AppLovin.

      Senior User Acquisition Manager, Paid Social Ads 1 month

    5. 5

      Monitor

      Model drift.

      Lead Data Analyst monthly

    6. 6

      Scale

      Winning geos.

      Senior User Acquisition Manager (Facebook) ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior User Acquisition Manager (Facebook)

    Smallest test

    Run one country on value bidding.

    Why it works

    Predict 60-day value from quiz answers and first-day behavior, send it as the conversion value to Meta, TikTok and AppLovin through server events, and run value-based bidding against the current setup by country.

    Networks find more people like your best payers when you tell them who those are.

    Risks and how to handle them

    • Model errors

      Cap values and retrain monthly.

    Evidence

    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • HiringSenior User Acquisition Manager, Paid Social Ads (posted October 19, 2026): scales a US product "in a policy-sensitive niche" on TikTok, Meta, AppLovin and Snapchat, measured on CPA, FTD, ROAS and "player LTV", and must "build prevention-first processes so issues are caught before launch". A UX Researcher (posted October 19) benchmarks "sweepstakes casino products" across "the full player journey".Source
  • 09

    The Performance Marketing Lead is asked to audit all brands, check every campaign type and build the knowledge base inside Claude.

    High impactMedium effort First result in 1 quarter Performance Marketing Lead

    First action

    Write the audit checklist.

    How to measure it

    Payback improvement after fixes

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Write framework

      Checklist and scoring.

      Performance Marketing Lead (Google & Microsoft Ads) 2 weeks

    2. 2

      Build prompts

      Claude-assisted checks.

      Performance Marketing Lead (Google & Microsoft Ads) 2 weeks

    3. 3

      Run audits

      All brands.

      Performance Marketing Lead (Google & Microsoft Ads) 1 month

    4. 4

      Prioritize

      By payback.

      Performance Marketing Lead (Google & Microsoft Ads) 1 week

    5. 5

      Fix

      With brand UA.

      Acquisition Manager 1 month

    6. 6

      Repeat

      Quarterly.

      Performance Marketing Lead (Google & Microsoft Ads) quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Performance Marketing Lead (Google & Microsoft Ads)

    Smallest test

    Audit the largest Google account first.

    Why it works

    Write one audit framework (structure, conversion signals, Performance Max, Demand Gen, YouTube, Microsoft import, brand protection), run it each quarter per brand with Claude-assisted checks, and rank fixes by expected payback.

    A repeatable audit finds the same money-losing gaps across brands quickly and trains junior buyers.

    Risks and how to handle them

    • Audit fatigue

      Keep it to the top ten checks.

    Evidence

    • HiringPerformance Marketing Lead (Google & Microsoft Ads): a player-coach across "multiple brands, geos, languages, and funnels", running "regular account audits across all brands", working with Managing Directors, and owning "the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts".Source
    • HiringRuby Labs' Ashby board on October 22, 2026: 34 open roles, 18 of them in user acquisition, performance marketing, CRO, growth product, email and ad creative. Most posts describe the work as "one of our core D2C subscription products" without naming it; GetQR is the only product named.Source
  • 10

    The post-purchase Growth PM is asked to improve "the moments where users decide whether the product is worth keeping". Each product has one action that predicts renewal (first scan, first document signed, first AI result).

    High impactMedium effort First result in 1 quarter Senior Growth Product Manager

    First action

    Pull renewal rates by first-week actions for one product.

    How to measure it

    Week-one activation

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Find the moment

      Per product.

      Lead Data Analyst 2 weeks

    2. 2

      Map onboarding

      Current steps.

      Senior Growth Product Manager (post-purchase) 1 week

    3. 3

      Redesign

      Shortest path.

      Senior Product Designer 2 weeks

    4. 4

      Test

      A/B.

      Senior Growth Product Manager (post-purchase) 1 month

    5. 5

      Nudge

      Day-three reminders.

      Email Marketing Growth Manager 2 weeks

    6. 6

      Measure

      Renewals and ARPU.

      Lead Data Analyst monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Senior Growth Product Manager (post purchase)

    Smallest test

    Find the moment for one product.

    Why it works

    Use cohort data to find the action that best predicts renewal for each product, design onboarding that reaches it in the first session, and test reminders for those who have not reached it by day three.

    Users who get value early renew; the fastest ARPU gains come from fewer early cancellations.

    Risks and how to handle them

    • Wrong predictor

      Validate on a holdout cohort.

    Evidence

    • HiringGrowth product: a Senior Growth Product Manager (October 8) to raise web-funnel conversion to purchase and LTV against "strict quarterly KPIs", working "hand-in-hand" with UA; another (October 21) to grow ARPU through "the post-purchase experience", improving onboarding and "the moments where users decide whether the product is worth keeping", reporting to the Head of Growth.Source
    • HiringBilling and data: a Lead Billing Data Analyst and a Billing Data Analyst for "billing performance", payments and risk trends; a Revenue Accounting Manager reconciling "every transaction across all payment providers"; Senior and Lead Data Analysts across "subscription products and web funnels" for conversion, retention and LTV; and a Senior Data Analyst for "a new product - a job application platform".Source
    • HiringEmail Marketing Growth Manager for GetQR (posted October 16, 2026): segmentation "based on use cases, product behavior, lifecycle stage, and purchase intent"; onboarding, activation, conversion, retention and re-engagement journeys; daily experiment updates; Customer.io.Source
  • 11

    One CRO hire has a target of 15% conversion growth in a quarter, another works on a document platform with "multiple products and new funnels", and the Growth PMs run their own roadmaps. Quiz steps, paywall layouts and trial offers that win in one funnel are rarely tried in the next.

    High impactMedium effort First result in 1 quarter Senior CRO Manager

    First action

    List the last quarter's winners from every funnel.

    How to measure it

    Ported test win rate

    Now
    –
    Target
    40%
    By
    2 quarters

    Steps

    1. 1

      Collect winners

      All funnels.

      Senior CRO Manager 1 week

    2. 2

      Register

      Shared template.

      Senior CRO Manager 1 week

    3. 3

      Pick three

      Monthly.

      Senior CRO Manager monthly

    4. 4

      Port

      Into other funnels.

      Senior CRO Manager (document platform) monthly

    5. 5

      Read results

      Same rules.

      Lead Data Analyst monthly

    6. 6

      Report

      To Head of Growth.

      Senior CRO Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior CRO Manager

    Smallest test

    Port one paywall winner this month.

    Why it works

    Keep one register of test winners across products (what changed, lift, sample), and each month port the top three into other funnels as new tests. Share GrowthBook templates.

    Ported winners have a higher hit rate than new ideas, which is how a portfolio beats a single-product company on CRO.

    Risks and how to handle them

    • Different audiences

      Treat ports as tests, not rollouts.

    Evidence

    • HiringCRO hiring: a Senior CRO Manager whose "clear mission" is to "deliver 15% conversion rate growth in a quarter" (GrowthBook, Mixpanel); a second Senior CRO Manager for "a category-defining document management platform", "recently profitable, serving hundreds of thousands of customers globally" and "rapidly scaling with multiple products and new funnels", designing in Next.js and Tailwind; and a CRO Manager (September 22).Source
    • HiringGrowth product: a Senior Growth Product Manager (October 8) to raise web-funnel conversion to purchase and LTV against "strict quarterly KPIs", working "hand-in-hand" with UA; another (October 21) to grow ARPU through "the post-purchase experience", improving onboarding and "the moments where users decide whether the product is worth keeping", reporting to the Head of Growth.Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
  • 12

    The Facebook product runs in 40+ countries and 20+ languages. Machine-translated quiz questions and paywalls often read oddly, and small wording problems cost conversion at that spend.

    High impactMedium effort First result in 1 quarter Senior User Acquisition Manag…

    First action

    Rank languages by monthly spend.

    How to measure it

    Quiz-to-trial conversion

    Now
    –
    Target
    +8%
    By
    1 quarter

    Steps

    1. 1

      Rank

      By spend.

      Senior User Acquisition Manager (Facebook) 1 day

    2. 2

      Hire reviewers

      Ten languages.

      CMO 2 weeks

    3. 3

      Review

      Quiz, paywall, creatives.

      Localization Manager 1 month

    4. 4

      Fix

      Copy and price formats.

      Senior CRO Manager 2 weeks

    5. 5

      Test

      Before and after.

      Lead Data Analyst 1 month

    6. 6

      Repeat

      Next ten languages.

      Senior User Acquisition Manager (Facebook) quarterly

    First result
    1 quarter
    Cost
    Reviewer fees
    Owner
    Senior User Acquisition Manager (Facebook)

    Smallest test

    Review the quiz in the top language.

    Why it works

    Rank languages by spend, have native speakers review the quiz, paywall and top creatives for the top ten, fix awkward wording and local price formats, and compare conversion before and after.

    Where most spend goes, a few points of conversion in each language add up to a large CPA gain.

    Risks and how to handle them

    • Small samples in small languages

      Start with the biggest ones.

    Evidence

    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • HiringCRO hiring: a Senior CRO Manager whose "clear mission" is to "deliver 15% conversion rate growth in a quarter" (GrowthBook, Mixpanel); a second Senior CRO Manager for "a category-defining document management platform", "recently profitable, serving hundreds of thousands of customers globally" and "rapidly scaling with multiple products and new funnels", designing in Next.js and Tailwind; and a CRO Manager (September 22).Source
  • 13

    The new desktop product captures system and microphone audio with an overlay, and its own job post says signing and permission onboarding are "what stops users from ever running the app". On macOS, screen and audio permissions need several system dialogs and often a restart.

    High impactHigh effort First result in 2 quarters Senior Desktop Engineer

    First action

    Instrument every first-run step.

    How to measure it

    Install-to-first-session rate

    Now
    –
    Target
    70%
    By
    2 quarters

    Steps

    1. 1

      Instrument

      Each first-run step.

      Senior Desktop Engineer (Electron.js) 1 week

    2. 2

      Design

      Pre-prompts and checks.

      Senior Product Designer 2 weeks

    3. 3

      Build

      Deep links and resume.

      Senior Desktop Engineer (Electron.js) 1 month

    4. 4

      Test

      macOS and Windows.

      Senior Desktop Engineer (Electron.js) 2 weeks

    5. 5

      Help

      Short video per step.

      2D Graphic and Motion Designer 1 week

    6. 6

      Measure

      Drop-off weekly.

      Lead Data Analyst weekly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Senior Desktop Engineer (Electron.js)

    Smallest test

    Measure today's install-to-session rate.

    Why it works

    Design the first run as a funnel: a short explanation before each system prompt, a live check that each permission worked, deep links into the right settings pane, a restart that resumes where it stopped, and a measured step-by-step drop-off.

    For desktop tools, install to first session is often the biggest loss, and every paid acquisition dollar depends on it.

    Risks and how to handle them

    • OS updates change dialogs

      Re-test with each beta.

    Evidence

    • HiringSenior Desktop Engineer (Electron.js, posted October 22, 2026): a "new cross-platform desktop product" that "captures system and microphone audio in real time" and "renders an always-on-top overlay"; the engineer owns code signing, notarization, "permission onboarding", auto-update and crash reporting, because "getting them wrong is what stops users from ever running the app". A Senior AI Engineer (October 22) owns LLM features and browser automation for a core product and releases "only on quantitative benchmarks".Source
  • 14

    The Senior AI Engineer must release "only on quantitative benchmarks". Benchmarks matter most when they predict whether paying users stay.

    High impactMedium effort First result in 1 quarter Senior AI Engineer

    First action

    Link a week of scored outputs to user IDs and outcomes.

    How to measure it

    Cancellations linked to bad outputs

    Now
    –
    Target
    -25%
    By
    2 quarters

    Steps

    1. 1

      Join data

      Scores and outcomes.

      Senior AI Engineer 2 weeks

    2. 2

      Find patterns

      Failures before churn.

      Lead Data Analyst 2 weeks

    3. 3

      Extend evals

      Those cases.

      Senior AI Engineer 2 weeks

    4. 4

      Fix

      Prompts or models.

      Senior AI Engineer 1 month

    5. 5

      Report

      Quality in revenue terms.

      Senior AI Engineer monthly

    6. 6

      Repeat

      Each release.

      Senior AI Engineer ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior AI Engineer

    Smallest test

    Analyse one feature's failures.

    Why it works

    Join evaluation scores per feature with user outcomes (re-use, cancellations, refunds), find which quality failures precede cancellation, and add those cases to the evaluation set. Report quality in revenue terms.

    It turns model choice and prompt work into a retention lever and justifies cost trade-offs.

    Risks and how to handle them

    • Privacy

      Use anonymised IDs and minimum data.

    Evidence

    • HiringSenior Desktop Engineer (Electron.js, posted October 22, 2026): a "new cross-platform desktop product" that "captures system and microphone audio in real time" and "renders an always-on-top overlay"; the engineer owns code signing, notarization, "permission onboarding", auto-update and crash reporting, because "getting them wrong is what stops users from ever running the app". A Senior AI Engineer (October 22) owns LLM features and browser automation for a core product and releases "only on quantitative benchmarks".Source
    • HiringGrowth product: a Senior Growth Product Manager (October 8) to raise web-funnel conversion to purchase and LTV against "strict quarterly KPIs", working "hand-in-hand" with UA; another (October 21) to grow ARPU through "the post-purchase experience", improving onboarding and "the moments where users decide whether the product is worth keeping", reporting to the Head of Growth.Source
    • HiringBilling and data: a Lead Billing Data Analyst and a Billing Data Analyst for "billing performance", payments and risk trends; a Revenue Accounting Manager reconciling "every transaction across all payment providers"; Senior and Lead Data Analysts across "subscription products and web funnels" for conversion, retention and LTV; and a Senior Data Analyst for "a new product - a job application platform".Source
  • 15

    Ruby Labs runs its own billing gateway and has billing analysts, revenue accounting across "all payment providers", and many subscription brands. Failed renewals are often the largest preventable churn in subscriptions.

    High impactMedium effort First result in 1 quarter Lead Billing Data Analyst

    First action

    Measure failed renewals by brand and country.

    How to measure it

    Failed renewals recovered

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Measure

      By brand, provider, country.

      Lead Billing Data Analyst 2 weeks

    2. 2

      Retry rules

      Timing by decline code.

      Lead Billing Data Analyst 1 month

    3. 3

      Route

      Best-approving provider.

      Payments Engineer 1 month

    4. 4

      Card update

      Email and in-app.

      Email Marketing Growth Manager 2 weeks

    5. 5

      Test

      Against current rules.

      Lead Data Analyst 1 month

    6. 6

      Share

      Playbook for every brand.

      Lead Billing Data Analyst quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Lead Billing Data Analyst

    Smallest test

    Change retry timing for one brand.

    Why it works

    Measure involuntary churn by brand, provider and country; set smart retry timing, account updater and routing to the provider with the best approval rate; and add a short card-update email and in-app prompt. Share the playbook with every brand.

    Recovered payments are revenue from customers who wanted to stay.

    Risks and how to handle them

    • Over-retrying raises declines

      Follow network retry limits.

    Evidence

    • HiringBilling and data: a Lead Billing Data Analyst and a Billing Data Analyst for "billing performance", payments and risk trends; a Revenue Accounting Manager reconciling "every transaction across all payment providers"; Senior and Lead Data Analysts across "subscription products and web funnels" for conversion, retention and LTV; and a Senior Data Analyst for "a new product - a job application platform".Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • HiringGrowth Marketing Lead (B2B SaaS & Payments, posted October 4, 2026): for "a high-scale payment orchestration platform that helps businesses manage and optimize payments across multiple providers, regions, and products"; owns the website, landing pages for "use cases, industries, campaigns, and competitors", content on "routing, retries, fraud, subscriptions", and LinkedIn as the main social channel.Source
  • 16

    The document management platform serves "hundreds of thousands of customers" and is adding "multiple products and new funnels". People search for specific documents and forms before they look for a tool.

    Medium impactMedium effort First result in 2 quarters Senior CRO Manager

    First action

    List the top 50 document searches in your markets.

    How to measure it

    Organic paid conversions

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Research

      Top 50 searches.

      SEO Lead 2 weeks

    2. 2

      Template

      Page design.

      Senior CRO Manager (document platform) 2 weeks

    3. 3

      Build

      First 20 pages.

      Web Developer 1 month

    4. 4

      Test

      Paywall placement.

      Senior CRO Manager (document platform) 1 month

    5. 5

      Localize

      Top markets.

      Localization Manager 1 quarter

    6. 6

      Measure

      Organic conversions.

      Lead Data Analyst monthly

    First result
    2 quarters
    Cost
    Content and engineering time
    Owner
    Senior CRO Manager (document platform)

    Smallest test

    Build one template page and track it.

    Why it works

    Build pages for the most searched document types and tasks (fill, sign, convert, edit), each with a working tool or template above the fold and a clear path to the paid plan; test conversion like any funnel.

    Search traffic is cheaper than paid, and task pages convert because the visitor arrives mid-task.

    Risks and how to handle them

    • Thin pages

      Every page must do the task.

    Evidence

    • HiringCRO hiring: a Senior CRO Manager whose "clear mission" is to "deliver 15% conversion rate growth in a quarter" (GrowthBook, Mixpanel); a second Senior CRO Manager for "a category-defining document management platform", "recently profitable, serving hundreds of thousands of customers globally" and "rapidly scaling with multiple products and new funnels", designing in Next.js and Tailwind; and a CRO Manager (September 22).Source
    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Ruby Labs has launched seven products with a lean team, proprietary billing, attribution, experimentation and an API-driven ad build pipeline. Its next frontier is "expanding our product portfolio".

    High impactHigh effort First result in 3 quarters Head of Growth

    First action

    Time the last product launch step by step.

    How to measure it

    Days to first paid test

    Now
    –
    Target
    30
    By
    3 quarters

    Steps

    1. 1

      Time last launch

      Step by step.

      Head of Growth 2 weeks

    2. 2

      Template funnel

      Quiz and paywall.

      Senior CRO Manager 1 month

    3. 3

      Billing setup

      Self-serve config.

      Payments Engineer 1 month

    4. 4

      Dashboards

      Auto-created.

      Data Analytics Engineer 1 month

    5. 5

      Creative starter

      From the library.

      Lead Creative Producer 2 weeks

    6. 6

      Pilot

      Next launch.

      Head of Growth 1 quarter

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Head of Growth

    Smallest test

    Run the next landing test on the kit.

    Why it works

    Package the shared stack as an internal launch kit: funnel and quiz templates, paywall and billing setup, attribution, cohort dashboards, compliance checklist and creative library. Measure every new launch on days to first paid test and cost to first verdict.

    Faster, cheaper launches let the company test more ideas per year, the core advantage of a multi-product studio.

    Risks and how to handle them

    • Kit becomes rigid

      Let each product override any part.

    Evidence

    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • Your websiterubylabs.com homepage: "100m+ Annual Users", "7 Consumer Products", "6 Years of Sustained Growth", and "we've turned self-funding into our superpower". The homepage, About and Careers pages name none of the seven products.Source
    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
  • 18

    Seven products serve 100m+ users a year. A business that buys QR codes may also need document signing or payments; today each product acquires every customer separately through paid ads.

    Medium impactHigh effort First result in 4 quarters CMO

    First action

    Survey one product's customers on which sister tools they use.

    How to measure it

    Cross-sell subscriptions

    Now
    –
    Target
    5% of new
    By
    4 quarters

    Steps

    1. 1

      Map overlap

      Survey and data.

      Lead Data Analyst 1 month

    2. 2

      Privacy design

      Consent and data rules.

      Data Protection Officer 1 month

    3. 3

      Pick moments

      After first success.

      Senior Growth Product Manager (post-purchase) 2 weeks

    4. 4

      Build offers

      Two pairs first.

      Product Manager 1 quarter

    5. 5

      Measure

      CAC vs paid.

      Lead Data Analyst monthly

    6. 6

      Expand

      More pairs.

      CMO 2 quarters

    First result
    4 quarters
    Cost
    Product time
    Owner
    CMO

    Smallest test

    Test one cross-offer email with consent.

    Why it works

    Map overlapping audiences, add opt-in cross-offers at natural moments (after a first success), and measure acquisition cost against paid ads. Keep each brand's data separate unless the user agrees.

    A customer you already have is the cheapest acquisition in the portfolio.

    Risks and how to handle them

    • Brand confusion

      Keep offers clearly from a sister product.

    Evidence

    • Your websiterubylabs.com homepage: "100m+ Annual Users", "7 Consumer Products", "6 Years of Sustained Growth", and "we've turned self-funding into our superpower". The homepage, About and Careers pages name none of the seven products.Source
    • GetQR websitegetqr.com: dynamic QR codes with logos, frames and scan tracking, editable after printing; QR types for websites, PDFs, WhatsApp, vCards, payments and multi-link pages; "18,236,417 QR code scans"; rated 4.4 on Trustpilot from 16,908 reviews; pages in English and at least eight other languages.Source
    • HiringCRO hiring: a Senior CRO Manager whose "clear mission" is to "deliver 15% conversion rate growth in a quarter" (GrowthBook, Mixpanel); a second Senior CRO Manager for "a category-defining document management platform", "recently profitable, serving hundreds of thousands of customers globally" and "rapidly scaling with multiple products and new funnels", designing in Next.js and Tailwind; and a CRO Manager (September 22).Source
    • HiringGrowth Marketing Lead (B2B SaaS & Payments, posted October 4, 2026): for "a high-scale payment orchestration platform that helps businesses manage and optimize payments across multiple providers, regions, and products"; owns the website, landing pages for "use cases, industries, campaigns, and competitors", content on "routing, retries, fraud, subscriptions", and LinkedIn as the main social channel.Source
  • 19

    Ruby Labs' site tells the self-funded, no-board story, and its job posts describe an AI-first way of running UA, CRO and creative with Claude knowledge bases and automated pipelines. Few studios explain how they work.

    Medium impactMedium effort First result in 3 quarters CMO

    First action

    Pick six topics leaders can write without sharing secrets.

    How to measure it

    Senior applicants citing the content

    Now
    –
    Target
    25%
    By
    3 quarters

    Steps

    1. 1

      Pick topics

      Six.

      CMO 1 week

    2. 2

      Write

      Monthly essays.

      Head of Growth monthly

    3. 3

      Publish

      Site and LinkedIn.

      CMO monthly

    4. 4

      Talks

      Two conferences.

      Head of Growth 2 quarters

    5. 5

      Use in hiring

      Links in posts.

      Head of Talent Acquisition ongoing

    6. 6

      Measure

      Applicants citing it.

      Head of Talent Acquisition quarterly

    First result
    3 quarters
    Cost
    Staff time only
    Owner
    CMO

    Smallest test

    Publish one essay on scale and kill rules.

    Why it works

    Publish a monthly essay or talk by Ruby Labs leaders on how the company runs growth (testing rules, cohort ROI, AI workflows), without product secrets. Use it in recruiting and with ad platform partners.

    Senior operators join companies whose thinking they respect, and the content attracts partners and press.

    Risks and how to handle them

    • Revealing too much

      Review each piece for sensitive detail.

    Evidence

    • Your websiteAbout page: founded in 2018 in London; products in health, education and entertainment; an engineering-led culture built on automation "to scale our products rapidly without proportionally increasing our team size"; proprietary technology including a "Proprietary billing and payments gateway", "First-party marketing attribution" and "Sophisticated experimentation frameworks". Careers page: remote-first on London time (plus or minus two hours), a six-step recruitment process, and a CEO message describing a "self-funded, fast-growing, and profitable company" across "health, legal, education, and entertainment".Source
    • HiringPerformance Marketing Lead (Google & Microsoft Ads): a player-coach across "multiple brands, geos, languages, and funnels", running "regular account audits across all brands", working with Managing Directors, and owning "the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts".Source
    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • Competitor researchOther multi-product consumer companies, from their own homepages: Genesis, "25+ technology companies in the portfolio, 1 billion+ product downloads"; SKELAR, a partner for founders building "consumer businesses that become category leaders in global markets"; BetterMe, personalized wellness "since 2017". GetQR's rival QR Code Generator promises "Get your free QR Codes now!".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Creative producers are asked to research competitor creative in ad libraries every week. The people who make the best rival ads are the best candidates.

    Medium impactLow effort First result in 1 quarter Head of Talent Acquisition

    First action

    Log ten standout ads this week.

    How to measure it

    Creative hires from outreach

    Now
    –
    Target
    2
    By
    2 quarters

    Steps

    1. 1

      Log ads

      Weekly.

      Senior Creative Producer weekly

    2. 2

      Find makers

      Public credits and portfolios.

      Head of Talent Acquisition weekly

    3. 3

      Invite

      Paid test brief.

      Head of Talent Acquisition monthly

    4. 4

      Run tests

      One brief each.

      Lead Creative Producer monthly

    5. 5

      Hire

      Best performers.

      Lead Creative Producer quarterly

    6. 6

      Measure

      Hit rate of hires.

      CMO quarterly

    First result
    1 quarter
    Cost
    Test brief fees
    Owner
    Head of Talent Acquisition

    Smallest test

    Invite three creators to a paid brief.

    Why it works

    Log standout competitor ads during research, identify the agencies and freelancers behind them where public, and invite them to apply or freelance for a paid test brief.

    It targets proven performers instead of waiting for applicants.

    Risks and how to handle them

    • Poaching sensitivities

      Invite openly; never ask for rivals' data.

    Evidence

    • HiringCreative hiring: a Lead Creative Producer (October 8) leading "around 10 people", reporting to the CMO and UA Lead, owning hook rate, hold rate, CTR, CVR, CPA and ROI, keeping "every ad compliant so our ad accounts stay healthy" and maintaining "a documented library of proven angles"; a Senior Creative Producer (October 6) for a product "in the consumer AI category" with demo-led, UGC and AI-generated formats, also keeping its own "documented library of proven angles, hooks, and creative patterns"; a 2D Graphic and Motion Designer (October 16) for whom "AI is a core part of how we make ads".Source
    • HiringRuby Labs' Ashby board on October 22, 2026: 34 open roles, 18 of them in user acquisition, performance marketing, CRO, growth product, email and ad creative. Most posts describe the work as "one of our core D2C subscription products" without naming it; GetQR is the only product named.Source
    • Competitor researchOther multi-product consumer companies, from their own homepages: Genesis, "25+ technology companies in the portfolio, 1 billion+ product downloads"; SKELAR, a partner for founders building "consumer businesses that become category leaders in global markets"; BetterMe, personalized wellness "since 2017". GetQR's rival QR Code Generator promises "Get your free QR Codes now!".Source
  • 21

    Ruby Labs' growth posts repeat that "performance here is directly and significantly rewarded" but most give no pay range. Senior operators compare offers on numbers.

    Medium impactLow effort First result in 1 month Head of Talent Acquisition

    First action

    Agree ranges for the five most senior growth roles.

    How to measure it

    Offer acceptance

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Agree ranges

      Senior growth roles.

      Head of Talent Acquisition 1 week

    2. 2

      Describe bonus

      Plain mechanics.

      Head of Growth 1 week

    3. 3

      Update posts

      All growth roles.

      Head of Talent Acquisition 1 day

    4. 4

      Add to cards

      Portfolio page.

      Head of Talent Acquisition 1 day

    5. 5

      Track

      Applications and acceptance.

      Head of Talent Acquisition monthly

    6. 6

      Review

      Quarterly.

      Head of Talent Acquisition quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Head of Talent Acquisition

    Smallest test

    Add a range to one senior UA post.

    Why it works

    Add salary ranges and a plain description of the bonus mechanics (what is measured, how often it is paid) to each growth post and to the portfolio cards.

    Clear pay and incentives increase qualified applications and reduce late-stage drop-outs.

    Risks and how to handle them

    • Internal pay comparisons

      Align internal bands first.

    Builds on

    Evidence

    • HiringRuby Labs' Ashby board on October 22, 2026: 34 open roles, 18 of them in user acquisition, performance marketing, CRO, growth product, email and ad creative. Most posts describe the work as "one of our core D2C subscription products" without naming it; GetQR is the only product named.Source
    • HiringSenior User Acquisition Manager (Facebook): "The funnel is simple: ad -> quiz -> trial -> subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category." Measured on "daily subscriptions and cohort ROI", using "an API-driven build pipeline and AI tooling". A second Senior UA (posted October 22) manages "7-figure budgets across multiple GEOs" on Meta, expanding to AppLovin, X, TikTok and Snapchat.Source
    • HiringCreative hiring: a Lead Creative Producer (October 8) leading "around 10 people", reporting to the CMO and UA Lead, owning hook rate, hold rate, CTR, CVR, CPA and ROI, keeping "every ad compliant so our ad accounts stay healthy" and maintaining "a documented library of proven angles"; a Senior Creative Producer (October 6) for a product "in the consumer AI category" with demo-led, UGC and AI-generated formats, also keeping its own "documented library of proven angles, hooks, and creative patterns"; a 2D Graphic and Motion Designer (October 16) for whom "AI is a core part of how we make ads".Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Ruby Labs did not commission, review or endorse it, and Programmable is not affiliated with Ruby Labs. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Ruby Labs runs its business.

Something wrong, or do you represent Ruby Labs? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Portfolio cards for candidates, shared compliance checklist, one angle library, GetQR scan reports, the payments case study and written scale and kill rules; pay ranges in growth posts.

  2. Days 31 to 6011 ideas

    Cohort view, value bidding, Google and Microsoft audits, worth-keeping moments, ported test winners, native language review, desktop permission onboarding, AI quality and churn, payment recovery and document template pages; recruiting from ad research.

  3. Days 61 to 903 ideas

    Commit to the big bets: the launch kit, consented cross-sell and the operator playbook.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value simple tools that solve one job fast. The most cited problem: subscriptions they forget they have.

  • Tracking and proof of results
  • Failed payments and renewals
  • In their words: “quick”

Market

Competitive landscape

4 competitors compared: Genesis, SKELAR, BetterMe and QR Code Generator.

  • Gap to exploit: Shared learning across many consumer products
  • Genesis: Competes for the same senior operators
  • SKELAR: Competes for the same talent

Hiring signals

Ruby Labs is hiring across the whole growth engine at once.

  • Senior User Acquisition Manager (Facebook): 40+ countries, 20+ languages, cohort ROI. Ideas 6, 8, 12.
  • Senior User Acquisition Manager, Paid Social Ads: A policy-sensitive US product. Idea 2.
  • Performance Marketing Lead (Google & Microsoft Ads): Audits across all brands. Idea 9.

From the team that wrote this playbook

All products
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