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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Solink
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growth playbook · Oct 23, 2026

solink.com (opens in a new tab)

Solink growth playbook

Diagnosis

Solink is building out go-to-market around its "Agentic Vision Intelligence" category: a unified product and customer marketing leader for positioning, competitive intelligence, analyst relations and references; a content lead for original research; field marketing for trade shows; RevOps for a pilot-heavy land-and-expand motion; a Comcast channel manager; and AEs for full-service restaurants, cannabis and enterprise.

The site has the pieces but not the sharpness: ten competitor pages that are the same page with the rival's name swapped (three titled "Paid Ads"), proof numbers that differ between job posts and the site, overlapping industry archives and a pricing page that is only a form.

This playbook fixes those first, then adds win/loss, analyst relations, a reference library, pilot scorecards, a published deployment time, Comcast and franchisee plays, and a platform-data benchmark.

Growth Score

7/10

Biggest Opportunity

Make the competitive and proof pages as specific as the product: rival-by-rival comparisons, one set of numbers, a clear pricing model and measured outcomes such as deployment time and benchmark data.

Biggest Risk

Hardware-led rivals such as Verkada and Rhombus offer free trials and strong brands, and AI video start-ups such as Spot AI and Coram use similar language; if Solink's pages read the same for every rival, buyers will not see why it is different.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Turn ten copy-paste "alternative to" pages into real comparisons, starting with the ones titled "Paid Ads" in Google

    Change the three "Paid Ads" title tags and noindex the duplicate Verkada and Avigilon pages.

    High impact First result in 1 month
  2. 2

    Pick one set of proof numbers and use it everywhere: locations, countries, integrations

    Confirm today's location and country counts with Finance.

    Medium impact First result in 1 week
  3. 3

    Merge the overlapping industry archives so each industry has one page full of proof

    List every industry term and how many items each holds.

    Medium impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 14Fill-ins · 5Reconsider · 2
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Solink has ten indexable pages aimed at Verkada, Avigilon, DTiQ, Milestone, Eagle Eye, Rhombus, Spot AI and Coram, but swap the rival's name and the text is 98% the same: the same four bullets and the same three quotes. Nothing on the Avigilon page is about Avigilon. Three of them show "Paid Ads" in the title Google and social previews display, and Verkada and Avigilon each have two near-identical pages competing for the same search. The new Senior Director is hired to run competitive intelligence, win/loss and competitor comparisons, so the knowledge to fix this is about to sit in-house.

    High impactMedium effort First result in 1 month Senior Director

    First action

    Change the three "Paid Ads" title tags and noindex the duplicate Verkada and Avigilon pages.

    How to measure it

    Comparison-page demo requests

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Fix titles

      Remove "Paid Ads" from the three title and social tags.

      Web and SEO manager 1 hour

    2. 2

      Pick one URL per rival

      Redirect the duplicate Verkada and Avigilon pages; noindex ad-only variants.

      Web and SEO manager 1 day

    3. 3

      Rank rivals

      Use Salesforce and Gong to find the rivals met most often in deals.

      Senior Manager, Revenue Operations 2 days

    4. 4

      Write the first three

      Rival-specific positioning, a fair table and switching steps.

      Senior Director, Product & Customer Marketing 2 weeks

    5. 5

      Add proof

      One customer story per page from a buyer who switched.

      Senior Director, Product & Customer Marketing 2 weeks

    6. 6

      Legal review

      Check every claim about a rival.

      Chief Corporate and Legal Officer 3 days

    7. 7

      Publish and link

      Link from the matching blog guides on competitors and alternatives.

      Web and SEO manager 1 day

    8. 8

      Refresh

      Update from win/loss every quarter.

      Senior Director, Product & Customer Marketing quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Rewrite the Verkada page and compare its demo rate with the ad version for four weeks.

    Why it works

    Keep one page per rival and 301-redirect the duplicate. For each, write what is true about that rival: where it fits (for example, Verkada and Rhombus sell their own cameras; Solink layers on cameras the buyer already has), a fair feature and cost-model table, how switching works with their cameras and recorders, and one customer who moved from that system. Keep the ad versions on noindex URLs with ad-specific headlines, and fix the "Paid Ads" titles today.

    People comparing vendors are close to buying. A specific, fair page wins both the search and the sales call, and the same content becomes the competitor comparisons the new team is hired to build.

    Ready to use

    ChecklistComparison page standard

    [ ] One indexable URL per rival; duplicates redirected
    [ ] No internal labels in titles or previews
    [ ] What the rival is good at, stated fairly
    [ ] Cost model and hardware model compared
    [ ] How switching works with the rival's cameras and recorders
    [ ] One customer who switched
    [ ] Sources and "last checked" date
    [ ] Linked from the matching blog guide

    Risks and how to handle them

    • Claims about rivals go out of date

      Date each page and cite the rival's own pages.

    • Paid ads lose their landing pages

      Keep ad copies on noindex URLs.

    Evidence

    • Your websiteCompetitor landing pages (checked October 22, 2026): ten /lp/ pages target Verkada (two pages), Avigilon (two pages), DTiQ, Milestone, Eagle Eye Networks, Rhombus, Spot AI and Coram. All carry "index, follow" and are listed in the landing-page sitemap. With the rival's name swapped out, their text is about 98% identical: the same four bullets, the same three customer quotes, and "Ready to switch from [rival]?". Three title tags read "Avigilon Alternative - Paid Ads", "DTiQ Alternative - Paid Ads" and "Milestone Alternative - Paid Ads", and those words are also in their social-preview titles.Source
    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • Competitor researchRivals' own homepages: Verkada, "cloud-managed security cameras, access control, and smart building solutions" with a "Free 30-day trial"; Rhombus, "Start a free trial with the #1 rated physical security solution for customer satisfaction"; Spot AI, "Cameras that understand, act, and document"; DTiQ, loss prevention and video "for restaurants, convenience stores, and retailers"; Eagle Eye Networks, "AI video surveillance & proactive security"; Coram, a "Unified Physical Security Platform".Source
    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
  • 02

    Solink's current job posts describe it as 30,000 locations in 32+ countries, 35,000 in 60+, or 36,000 in 60+, and the About page says 35k+ and 50+. Candidates, analysts and buyers read all of these. For a company hiring to "create category leadership" and starting analyst relations, mixed numbers invite doubt.

    Medium impactLow effort First result in 1 week Senior Manager

    First action

    Confirm today's location and country counts with Finance.

    How to measure it

    Pages on the current numbers

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Get the numbers

      Locations, countries, integrations, camera models.

      Senior Manager, Revenue Operations 1 day

    2. 2

      Write the fact sheet

      One page with date and owner.

      Senior Manager, Content 1 day

    3. 3

      Update job template

      The About Solink paragraph in Ashby.

      Senior Director, People and Culture 1 hour

    4. 4

      Update the site

      About page, homepage, landing pages.

      Web and SEO manager 1 day

    5. 5

      Update boilerplate

      Press releases and the sales deck.

      Senior Manager, Content 1 day

    6. 6

      Review quarterly

      Refresh and re-publish.

      Senior Manager, Content quarterly

    First result
    1 week
    Cost
    $0
    Owner
    Senior Manager, Content

    Smallest test

    Fix the job-post paragraph today.

    Why it works

    Agree one fact sheet (locations, countries, integrations, camera models, customers) with a date and an owner, update the job-post template, About page, homepage, press boilerplate and sales deck, and refresh it each quarter.

    Consistent proof is the base for analyst briefings and RFPs, and it stops reps and recruiters quoting old figures.

    Risks and how to handle them

    • Numbers move quickly

      Use rounded "+" figures with a date.

    Evidence

    • HiringThe "About Solink" paragraph differs between current job posts: "over 35,000 locations across 60+ countries" (Senior Director post), "over 30,000 locations across 32+ countries" (Enterprise AE, Full-Service Restaurants AE and Content posts) and "over 36,000 locations across 60+ countries" (Regulated Industries AE). The About page says "35 k+ locations" and "50 + countries".Source
    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
  • 03

    Solink has 24 indexable industry archive pages with overlapping terms: "C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", and one archive named "Solink". The success-story filter splits restaurant stories across Bar, FSR, QSR and Restaurant. A convenience-store buyer may land on the thin archive instead of the one with dozens of items.

    Medium impactLow effort First result in 1 month Web and SEO manager

    First action

    List every industry term and how many items each holds.

    How to measure it

    Organic visits to industry pages

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Inventory terms

      Count items per industry term.

      Web and SEO manager 1 day

    2. 2

      Map to solutions

      One term per /solutions/ page.

      Senior Manager, Content 1 day

    3. 3

      Merge and redirect

      Retag posts; 301 the duplicates.

      Web and SEO manager 2 days

    4. 4

      Noindex thin archives

      Archives with no unique content.

      Web and SEO manager 1 hour

    5. 5

      Show stories

      Matching stories on each solutions page.

      Web and SEO manager 2 days

    6. 6

      Fix the filter

      Fewer, clearer industry options.

      Web and SEO manager 1 day

    First result
    1 month
    Cost
    $0
    Owner
    Web and SEO manager

    Smallest test

    Merge the two convenience-store terms first.

    Why it works

    Map the terms to the industries Solink sells to (matching the /solutions/ pages), merge and redirect the duplicates, noindex taxonomy archives that only list posts, and show the matching stories on each /solutions/ page.

    One strong page per industry ranks better and gives the industry AEs one link to send.

    Risks and how to handle them

    • Losing existing rankings

      Redirect to the closest page and watch Search Console.

    Evidence

    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • HiringSales hiring: Account Executive - SMB (Full-Service Restaurants), Account Executive - SMB (Regulated Industries) selling "to licensed cannabis retailers and operators, helping them stay compliant, reduce loss", and Account Executive, Enterprise (posted October 19, 2026) for "Fortune 1000 companies" in "physical security, retail, and loss prevention", using ZoomInfo, HubSpot and Gong.Source
  • 04

    The competitor pages promise "predictable unified pricing" and link to "Pricing review", which is a meeting form that only says pricing is customized. Verkada and Rhombus offer free trials. Buyers comparing tools want to know how they will be charged before they book a call, and Solink already has ROI pieces for retail, operations, loss prevention and oil change.

    High impactMedium effort First result in 1 month Senior Director

    First action

    Write the pricing model in five sentences with Sales and Finance.

    How to measure it

    Pricing-page meetings booked

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Agree the model

      What is priced and what is included.

      Senior Director, Product & Customer Marketing 1 week

    2. 2

      Pick bundles

      Three typical setups by business type.

      Senior Director, Product & Customer Marketing 3 days

    3. 3

      Build the estimator

      Inputs from the ROI whitepapers.

      Web and SEO manager 1 week

    4. 4

      Rewrite the page

      Model, bundles, estimator, then the form.

      Senior Manager, Content 3 days

    5. 5

      Pass answers to Sales

      Estimator inputs on the HubSpot record.

      Senior Manager, Revenue Operations 2 days

    6. 6

      Test

      Compare bookings with the old form.

      Senior Manager, Revenue Operations 4 weeks

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Add a five-line "how pricing works" box above the form.

    Why it works

    Rebuild /pricing-review as "How Solink pricing works": what it is priced on (locations, cameras, products), what is included, what is not needed (no camera replacement), typical bundles by business type and an ROI estimator built on the existing whitepapers. Keep the meeting form below it.

    A clear pricing model answers the first question every buyer has and backs up the "no per-camera compounding costs" claim on the comparison pages.

    Risks and how to handle them

    • Publishing prices weakens negotiation

      Explain the model and typical bundles, not list prices.

    Evidence

    • Your websitePricing: the only pricing page, /pricing-review, is a meeting form ("Pricing is customized to suit your business needs"), while the competitor pages promise "Predictable unified pricing - no per-camera compounding costs" and link to it. The resource library has ROI pieces (an ROI Advantage whitepaper, retail IT, operations and loss prevention ROI pages, an oil-change ROI infographic).Source
    • Your websiteCompetitor landing pages (checked October 22, 2026): ten /lp/ pages target Verkada (two pages), Avigilon (two pages), DTiQ, Milestone, Eagle Eye Networks, Rhombus, Spot AI and Coram. All carry "index, follow" and are listed in the landing-page sitemap. With the rival's name swapped out, their text is about 98% identical: the same four bullets, the same three customer quotes, and "Ready to switch from [rival]?". Three title tags read "Avigilon Alternative - Paid Ads", "DTiQ Alternative - Paid Ads" and "Milestone Alternative - Paid Ads", and those words are also in their social-preview titles.Source
    • Competitor researchRivals' own homepages: Verkada, "cloud-managed security cameras, access control, and smart building solutions" with a "Free 30-day trial"; Rhombus, "Start a free trial with the #1 rated physical security solution for customer satisfaction"; Spot AI, "Cameras that understand, act, and document"; DTiQ, loss prevention and video "for restaurants, convenience stores, and retailers"; Eagle Eye Networks, "AI video surveillance & proactive security"; Coram, a "Unified Physical Security Platform".Source
    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
  • 05

    The new Field Marketing Specialist is measured on cost per meeting and pipeline per show, and owns pre-show booking. Solink's event pages list dates and a booth number but no meeting slots, demo-station topics or reason to come.

    High impactLow effort First result in Next show Field Marketing Specialist

    First action

    Add a booking widget to the next show page.

    How to measure it

    Pre-booked meetings per show

    Now
    –
    Target
    +50%
    By
    next 3 shows

    Steps

    1. 1

      Pick the next show

      Largest booth in the calendar.

      Field Marketing Specialist 1 day

    2. 2

      Build the page

      Slots, demos, offer.

      Web and SEO manager 2 days

    3. 3

      Assign reps

      Slots by territory.

      Field Marketing Specialist 1 day

    4. 4

      Run outreach

      Sequences to target accounts.

      Field Marketing Specialist 2 weeks

    5. 5

      Track

      Event tag on every booking.

      Senior Manager, Revenue Operations 1 day

    6. 6

      Report

      Cost per meeting after the show.

      Field Marketing Specialist 1 week

    First result
    Next show
    Cost
    Staff time only
    Owner
    Field Marketing Specialist

    Smallest test

    Put ten slots on the next show page.

    Why it works

    For each upcoming show, publish a page with bookable 20-minute slots by territory rep, the demos shown (AI Agents, Drive-Thru AI, alarm monitoring), a customer speaking or attending, and an offer such as a store camera assessment. Send it in pre-show sequences and tag every booking to the event in HubSpot.

    Pre-booked meetings are the biggest driver of trade-show return, and the page gives SDRs one link to send.

    Risks and how to handle them

    • No-shows

      Send reminders and offer a video call instead.

    Evidence

    • Your websiteEvent pages (for example NACS, Groceryshop, GSX, Hospitality Tech Expo, NRF Europe) list the dates and booth number with "Experience Solink in action"; the NACS page shows no meeting slots, agenda or demo-station details.Source
    • HiringField Marketing Specialist (posted October 19, 2026): runs the trade show and field event program across North America for buyers who are "loss prevention leaders, operators, franchise owners, and IT decision-makers", including Solink Summit; owns "pre-show outreach and meeting-booking campaigns", lead capture and "a post-event report on every show - cost per lead, cost per meeting, influenced and sourced pipeline", plus regional webinars, customer dinners and "co-marketing activity with channel partners and integrators".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
  • 06

    Solink is hiring an AE to sell to licensed cannabis retailers, "helping them stay compliant", and already has cannabis stories (Shangri-La, Canada Buds, Century Cannabis) and a dispensary security page. Cannabis operators search for camera and record-keeping requirements in their own state or province.

    Medium impactLow effort First result in 1 month Account Executive SMB

    First action

    List the states and provinces where cannabis customers operate.

    How to measure it

    Cannabis meetings from the kit

    Now
    –
    Target
    30 a quarter
    By
    1 quarter

    Steps

    1. 1

      Pick markets

      Where customers already are.

      Account Executive - SMB (Regulated Industries) 1 day

    2. 2

      Collect regulator links

      Official rule pages only.

      Senior Manager, Content 3 days

    3. 3

      Write the checklist

      With a cannabis customer.

      Senior Manager, Content 1 week

    4. 4

      Legal review

      No legal advice in the copy.

      Chief Corporate and Legal Officer 3 days

    5. 5

      Publish

      Gated kit on the cannabis page.

      Web and SEO manager 1 day

    6. 6

      Use in outreach

      AE sequences.

      Account Executive - SMB (Regulated Industries) ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Account Executive SMB (Regulated Industries)

    Smallest test

    Send the checklist to 20 dispensaries.

    Why it works

    Create a kit with an audit-readiness checklist, a camera coverage worksheet and short summaries of how existing cannabis customers prepare for inspections, with links to each regulator's own published rules rather than Solink's paraphrase. Gate the full kit and use it in AE outreach.

    Useful compliance help earns the meeting in a regulated market and fits the new AE's pitch.

    Risks and how to handle them

    • Rules change

      Link to regulators and date the kit.

    Evidence

    • HiringSales hiring: Account Executive - SMB (Full-Service Restaurants), Account Executive - SMB (Regulated Industries) selling "to licensed cannabis retailers and operators, helping them stay compliant, reduce loss", and Account Executive, Enterprise (posted October 19, 2026) for "Fortune 1000 companies" in "physical security, retail, and loss prevention", using ZoomInfo, HubSpot and Gong.Source
    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • Your websiteYouTube channel: about 1,560 subscribers, 116 videos and 579,000 total views. The success stories include cannabis operators (Shangri-La, Canada Buds, Century Cannabis), Canadian retailers (Canadian Tire, Pet Valu, JYSK) and franchise restaurant groups (Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen, Carl's Jr. operators).Source
    • Your websiteHikvision page: "Hikvision is leaving. Your security plan shouldn't."; "Keep your existing commercial cameras, no rip-and-replace"; "Headquartered in Ottawa, Canada"; an FAQ on Hikvision restrictions in Canada and the U.S. that says private businesses "can generally keep using cameras they already own, but support and replacement parts are becoming harder to get".Source

This quarter 10

The core plays for the next three months.

  • 07

    The new Senior Director will run "a win/loss program that turns deal outcomes into sharper positioning". Solink sells in a land-and-expand motion with many pilots, so a lost pilot is a lost rollout.

    High impactMedium effort First result in 1 quarter Senior Director

    First action

    Pick last quarter's ten largest won and lost deals.

    How to measure it

    Competitive win rate

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Define reasons

      A standard loss-reason list.

      Senior Manager, Revenue Operations 1 week

    2. 2

      Book interviews

      Ten won, ten lost.

      Senior Director, Product & Customer Marketing 2 weeks

    3. 3

      Interview

      30 minutes each.

      Senior Director, Product & Customer Marketing 1 month

    4. 4

      Tag in Salesforce

      Reasons and rivals.

      Senior Manager, Revenue Operations ongoing

    5. 5

      Update assets

      Pages and competitor comparisons.

      Senior Director, Product & Customer Marketing monthly

    6. 6

      Report

      One page to leadership.

      Chief of Staff, GTM quarterly

    First result
    1 quarter
    Cost
    Interview incentives
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Interview five lost deals this month.

    Why it works

    Interview ten won and ten lost deals each quarter (including lost pilots), tag reasons in Salesforce, and turn the patterns into updated comparison pages, competitor comparisons and product requests. Share a one-page summary with Sales, Product and Customer Success.

    Decisions based on real buyer reasons beat guesses, and the public pages stay accurate.

    Risks and how to handle them

    • Lost buyers will not talk

      Use a neutral interviewer and a gift card.

    Evidence

    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • HiringSenior Manager, Revenue Operations (posted October 13, 2026): Solink's growth "comes through a high volume of interconnected pilots, rollouts, and expansions rather than a handful of long, linear deals"; the role stewards Salesforce data and moves reporting "beyond observational weather reporting" to "forecasting, scenario planning, and whitespace analysis". A Chief of Staff, GTM was posted October 21, 2026.Source
    • Your websiteCompetitor landing pages (checked October 22, 2026): ten /lp/ pages target Verkada (two pages), Avigilon (two pages), DTiQ, Milestone, Eagle Eye Networks, Rhombus, Spot AI and Coram. All carry "index, follow" and are listed in the landing-page sitemap. With the rival's name swapped out, their text is about 98% identical: the same four bullets, the same three customer quotes, and "Ready to switch from [rival]?". Three title tags read "Avigilon Alternative - Paid Ads", "DTiQ Alternative - Paid Ads" and "Milestone Alternative - Paid Ads", and those words are also in their social-preview titles.Source
  • 08

    Solink is building analyst relations "from the ground up" and calls itself "Agentic Vision Intelligence", a category buyers and analysts do not yet track. Without briefings, evaluations and reports default to video-security categories where camera vendors lead.

    High impactMedium effort First result in 2 quarters Senior Director

    First action

    List the analysts who cover retail loss prevention and restaurant tech.

    How to measure it

    Analyst mentions

    Now
    –
    Target
    4 a year
    By
    1 year

    Steps

    1. 1

      Write the brief

      Category, buyer, difference.

      Senior Director, Product & Customer Marketing 2 weeks

    2. 2

      Pick analysts

      Retail, restaurant tech, security.

      Senior Director, Product & Customer Marketing 1 week

    3. 3

      Prepare the pack

      RFI answers and customer results.

      Senior Director, Product & Customer Marketing 1 month

    4. 4

      Brief

      Twice a year.

      Chief Marketing Officer 2 quarters

    5. 5

      Add customers

      Reference calls for analysts.

      Vice President, Customer Success ongoing

    6. 6

      Track

      Mentions and inquiries.

      Senior Director, Product & Customer Marketing quarterly

    First result
    2 quarters
    Cost
    Analyst subscriptions
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Brief one analyst with the new category deck.

    Why it works

    Write a short category brief (what vision intelligence is, who buys it, how it differs from video management), pick the analysts who cover retail loss prevention, restaurant tech and physical security, and brief them twice a year with customer results. Prepare a standard RFI pack.

    Analysts shape enterprise shortlists, and a category brief keeps Solink from being judged as just another camera system.

    Risks and how to handle them

    • Pay-to-play perception

      Lead with customer outcomes and independent briefings.

    Evidence

    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
    • Your websiteNews page: Agentic AI capabilities generally available (June 23, 2026); Drive-Thru AI for QSRs (May 13, 2026); an Agentic AI Summit with AWS, Comcast Business and Goldman Sachs (June 8, 2026); "7 G2 badges" (June 2, 2026); a new Chief Product Officer and Chief Corporate & Legal Officer (October 8, 2026); the CEO honored by Goldman Sachs (October 15, 2026). The March 2026 Solink Secure Summit roundup says attendance doubled from 2025. A "State of AI in Retail" survey report launched at NRF in January 2026.Source
  • 09

    Solink has 69 success stories across restaurants, cannabis, grocery, c-stores and more, and the new role owns "references, case studies, testimonials, and advocacy". Reps still need to find the right reference by industry, size, rival replaced and product. On the competitor pages, one testimonial video still carries an internal not-for-use label in its media title, a sign the library is not curated.

    High impactMedium effort First result in 1 quarter Senior Director

    First action

    Tag the 20 most-used stories.

    How to measure it

    Opportunities with a reference

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Define tags

      Industry, size, rival, product, result.

      Senior Director, Product & Customer Marketing 1 week

    2. 2

      Tag stories

      All 69 and the videos.

      Senior Manager, Content 2 weeks

    3. 3

      Clean media titles

      Remove internal labels and retire unapproved clips.

      Web and SEO manager 1 day

    4. 4

      Build the finder

      In Salesforce or the sales hub.

      Senior Manager, Revenue Operations 2 weeks

    5. 5

      Recruit references

      From the customer council.

      Vice President, Customer Success 1 month

    6. 6

      Track use

      References per deal.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Build a spreadsheet finder for the top 20 stories.

    Why it works

    Tag every story and video by industry, number of locations, rival replaced, products used and result, and build an internal reference finder plus a public filter. Recruit reference customers from the Executive Customer Council and track how often each is used.

    The right reference at the right moment shortens enterprise deals, and tagging shows which proof is missing.

    Risks and how to handle them

    • Reference fatigue

      Cap requests per customer each quarter.

    Evidence

    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • Your websiteYouTube channel: about 1,560 subscribers, 116 videos and 579,000 total views. The success stories include cannabis operators (Shangri-La, Canada Buds, Century Cannabis), Canadian retailers (Canadian Tire, Pet Valu, JYSK) and franchise restaurant groups (Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen, Carl's Jr. operators).Source
    • Your websiteCompetitor landing pages (checked October 22, 2026): ten /lp/ pages target Verkada (two pages), Avigilon (two pages), DTiQ, Milestone, Eagle Eye Networks, Rhombus, Spot AI and Coram. All carry "index, follow" and are listed in the landing-page sitemap. With the rival's name swapped out, their text is about 98% identical: the same four bullets, the same three customer quotes, and "Ready to switch from [rival]?". Three title tags read "Avigilon Alternative - Paid Ads", "DTiQ Alternative - Paid Ads" and "Milestone Alternative - Paid Ads", and those words are also in their social-preview titles.Source
  • 10

    The new Channel Account Manager owns the Comcast partnership and is measured on registered deals and partner-sourced pipeline. Solink added a Comcast SmartOffice page this week. Comcast sellers sell many products; they need a two-minute way to spot a Solink fit.

    High impactMedium effort First result in 1 quarter Channel Account Manager

    First action

    Write the three qualifying questions with two Comcast sellers.

    How to measure it

    Registered Comcast deals

    Now
    –
    Target
    25 a quarter
    By
    2 quarters

    Steps

    1. 1

      Interview sellers

      What they need to pitch.

      Channel Account Manager 1 week

    2. 2

      Build the kit

      Questions, one-pager, video.

      Senior Manager, Content 2 weeks

    3. 3

      Co-branded page

      With deal registration.

      Web and SEO manager 1 week

    4. 4

      Train

      Monthly sessions.

      Channel Account Manager monthly

    5. 5

      Reward

      First deal per region.

      Channel Account Manager ongoing

    6. 6

      Report

      Pipeline by region.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Seller incentives
    Owner
    Channel Account Manager

    Smallest test

    Train one Comcast region and count registrations.

    Why it works

    Build a seller kit: three qualifying questions, the industries that fit, a one-page leave-behind, a co-branded landing page with deal-registration built in, and a short video. Run monthly enablement and reward the first registered deal in each region.

    Partner sellers bring what is easy to explain, and registration built into the landing page makes the pipeline visible.

    Risks and how to handle them

    • Low seller attention

      Keep the pitch to three questions.

    Evidence

    • HiringChannel Account Manager (posted September 15, 2026): owns "Solink's strategic partnership with Comcast": activating Comcast sellers, deal registration, co-selling with Solink AEs, progressing opportunities "through pilot and multi-site rollout", and building "repeatable franchise plays" from "Solink's approved-vendor relationships and standard pricing within major restaurant brands".Source
    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • Your websiteNews page: Agentic AI capabilities generally available (June 23, 2026); Drive-Thru AI for QSRs (May 13, 2026); an Agentic AI Summit with AWS, Comcast Business and Goldman Sachs (June 8, 2026); "7 G2 badges" (June 2, 2026); a new Chief Product Officer and Chief Corporate & Legal Officer (October 8, 2026); the CEO honored by Goldman Sachs (October 15, 2026). The March 2026 Solink Secure Summit roundup says attendance doubled from 2025. A "State of AI in Retail" survey report launched at NRF in January 2026.Source
  • 11

    Solink has approved-vendor relationships and standard pricing within major restaurant brands, and public stories from franchise groups of Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen and Carl's Jr. Each brand has hundreds of franchisees who trust peers in the same system.

    High impactMedium effort First result in 1 quarter Channel Account Manager

    First action

    List brands with approved status and franchisee counts.

    How to measure it

    Franchisee demos

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      List brands

      Approved status and size.

      Channel Account Manager 1 week

    2. 2

      Get permission

      From each brand's supplier team.

      Channel Account Manager 1 month

    3. 3

      Build pages

      Standard pricing and a peer story.

      Web and SEO manager 2 weeks

    4. 4

      Book conferences

      Franchisee events.

      Field Marketing Specialist 1 quarter

    5. 5

      Run outreach

      Peer-referral emails.

      Account Executive - SMB (Full-Service Restaurants) ongoing

    6. 6

      Measure

      Demos and locations per brand.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Conference fees
    Owner
    Channel Account Manager

    Smallest test

    Run one peer webinar for one brand's franchisees.

    Why it works

    For each brand with an approved relationship, build a franchisee page (behind the brand's franchisee portal or by direct link) with the brand's standard pricing, a peer franchisee story and a booking link, and present at franchisee conferences and regional co-ops.

    Franchisees buy what peers in their system already use, and approval removes the vendor-risk question.

    Risks and how to handle them

    • Brands restrict vendor marketing

      Use only approved channels.

    Evidence

    • HiringChannel Account Manager (posted September 15, 2026): owns "Solink's strategic partnership with Comcast": activating Comcast sellers, deal registration, co-selling with Solink AEs, progressing opportunities "through pilot and multi-site rollout", and building "repeatable franchise plays" from "Solink's approved-vendor relationships and standard pricing within major restaurant brands".Source
    • Your websiteYouTube channel: about 1,560 subscribers, 116 videos and 579,000 total views. The success stories include cannabis operators (Shangri-La, Canada Buds, Century Cannabis), Canadian retailers (Canadian Tire, Pet Valu, JYSK) and franchise restaurant groups (Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen, Carl's Jr. operators).Source
    • HiringField Marketing Specialist (posted October 19, 2026): runs the trade show and field event program across North America for buyers who are "loss prevention leaders, operators, franchise owners, and IT decision-makers", including Solink Summit; owns "pre-show outreach and meeting-booking campaigns", lead capture and "a post-event report on every show - cost per lead, cost per meeting, influenced and sourced pipeline", plus regional webinars, customer dinners and "co-marketing activity with channel partners and integrators".Source
  • 12

    Solink grows through "a high volume of interconnected pilots, rollouts, and expansions", and the new RevOps lead is asked to move to forecasting and whitespace analysis. Pilots without agreed success criteria stall between "interesting" and "rolled out".

    High impactMedium effort First result in 1 quarter Senior Manager

    First action

    Write the scorecard template with two enterprise AEs.

    How to measure it

    Pilots converted to rollouts

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Write the template

      Three outcomes, a date, a size.

      Senior Manager, Revenue Operations 1 week

    2. 2

      Add the stage

      Pilot stage in Salesforce.

      Senior Manager, Revenue Operations 1 week

    3. 3

      Train AEs

      Use on every new pilot.

      Account Executive, Enterprise 1 week

    4. 4

      Collect results

      From the product data.

      Vice President, Customer Success ongoing

    5. 5

      Review

      Monthly pilot review.

      Chief of Staff, GTM monthly

    6. 6

      Forecast

      Rollouts from scorecards.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Manager, Revenue Operations

    Smallest test

    Use the scorecard on the next five pilots.

    Why it works

    Before each pilot, agree three measurable outcomes with the buyer (for example, investigation time, voids found, drive-thru time), a review date and the rollout size if met. Track pilots as their own Salesforce stage and forecast rollouts from scorecard results.

    Clear success criteria turn pilots into rollouts faster and give RevOps a forecast based on outcomes.

    Risks and how to handle them

    • Buyers resist commitments

      Make the rollout size an estimate, not a contract.

    Evidence

    • HiringSenior Manager, Revenue Operations (posted October 13, 2026): Solink's growth "comes through a high volume of interconnected pilots, rollouts, and expansions rather than a handful of long, linear deals"; the role stewards Salesforce data and moves reporting "beyond observational weather reporting" to "forecasting, scenario planning, and whitespace analysis". A Chief of Staff, GTM was posted October 21, 2026.Source
    • HiringChannel Account Manager (posted September 15, 2026): owns "Solink's strategic partnership with Comcast": activating Comcast sellers, deal registration, co-selling with Solink AEs, progressing opportunities "through pilot and multi-site rollout", and building "repeatable franchise plays" from "Solink's approved-vendor relationships and standard pricing within major restaurant brands".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
  • 13

    The Director of Deployment Operations will be judged on cycle time and on how fast ARR from new deals becomes real. Solink's pitch is no rip-and-replace, which should mean fast setup, but no page says how long going live takes.

    High impactMedium effort First result in 2 quarters Director

    First action

    Pull the last 50 deployments and compute the median.

    How to measure it

    Days to first location live

    Now
    –
    Target
    -25%
    By
    2 quarters

    Steps

    1. 1

      Measure

      Last 50 deployments.

      Director, Deployment Operations 1 week

    2. 2

      Find delays

      Top three causes.

      Director, Deployment Operations 2 weeks

    3. 3

      Fix

      Automation and partner scheduling.

      Director, Deployment Operations 1 quarter

    4. 4

      Publish

      Median time and a timeline.

      Senior Manager, Content 1 week

    5. 5

      Equip AEs

      Rollout plan template.

      Senior Director, Product & Customer Marketing 1 week

    6. 6

      Track

      Monthly by segment.

      Senior Manager, Revenue Operations monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Director, Deployment Operations

    Smallest test

    Add a deployment timeline to the AI Cloud VMS page.

    Why it works

    Measure days from signature to first location live and to full rollout, by size. Once the median is good, publish it ("most locations live in X days"), show a deployment timeline on product pages and give AEs a rollout plan template.

    A measured time to value answers a common enterprise objection and gives the deployment team a public goal.

    Risks and how to handle them

    • Large rollouts take longer

      Publish by size band.

    Evidence

    • HiringDirector, Deployment Operations (posted October 5, 2026): owns the "sales-to-deployment operating model, from the moment a deal closes to the point a customer is live", with success measured as "Deployment cycle times, on-time delivery and quality metrics improve measurably, and ARR from new deals is realized faster", working with "installation partners and field resources".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
    • Your websiteHikvision page: "Hikvision is leaving. Your security plan shouldn't."; "Keep your existing commercial cameras, no rip-and-replace"; "Headquartered in Ottawa, Canada"; an FAQ on Hikvision restrictions in Canada and the U.S. that says private businesses "can generally keep using cameras they already own, but support and replacement parts are becoming harder to get".Source
  • 14

    Solink's Hikvision page tells businesses they can keep their cameras while support and parts get harder to find, and Solink lists 30,000+ compatible camera models. A page alone does not book the switch.

    High impactMedium effort First result in 1 quarter Senior Director

    First action

    Add the compatibility check form to the Hikvision page.

    How to measure it

    Hikvision switch projects

    Now
    –
    Target
    40 a quarter
    By
    2 quarters

    Steps

    1. 1

      Build the check

      Model list or photo upload.

      Web and SEO manager 1 week

    2. 2

      Set the offer

      Fixed-price recorder retirement.

      Senior Director, Product & Customer Marketing 1 week

    3. 3

      Line up installers

      By region.

      Channel Account Manager 1 month

    4. 4

      Promote

      Integrators and paid search in Canada.

      Field Marketing Specialist 1 quarter

    5. 5

      Route leads

      To SMB and enterprise teams.

      Senior Manager, Revenue Operations 1 week

    6. 6

      Measure

      Checks to projects.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Email the check to 200 businesses on legacy recorders.

    Why it works

    Add a camera and recorder check to the page (upload a model list or photo of the recorder label), route results to an installer partner in the area, and offer a fixed-price recorder retirement for multi-location businesses. Promote to integrators and in Canada first.

    Businesses facing a forced change are ready to buy, and a compatibility answer removes the biggest worry.

    Risks and how to handle them

    • Claims about another vendor

      Keep to the regulators' published facts and have Legal review.

    Evidence

    • Your websiteHikvision page: "Hikvision is leaving. Your security plan shouldn't."; "Keep your existing commercial cameras, no rip-and-replace"; "Headquartered in Ottawa, Canada"; an FAQ on Hikvision restrictions in Canada and the U.S. that says private businesses "can generally keep using cameras they already own, but support and replacement parts are becoming harder to get".Source
    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • HiringField Marketing Specialist (posted October 19, 2026): runs the trade show and field event program across North America for buyers who are "loss prevention leaders, operators, franchise owners, and IT decision-makers", including Solink Summit; owns "pre-show outreach and meeting-booking campaigns", lead capture and "a post-event report on every show - cost per lead, cost per meeting, influenced and sourced pipeline", plus regional webinars, customer dinners and "co-marketing activity with channel partners and integrators".Source
  • 15

    The new role must "grow adoption and ARPU through positioning, packaging", and Solink launched AI Agents in June and Drive-Thru AI in May. The fastest revenue is existing locations adding these products.

    High impactMedium effort First result in 1 quarter Senior Director

    First action

    List customers with QSR drive-thrus and no Drive-Thru AI.

    How to measure it

    Locations adding AI Agents

    Now
    –
    Target
    1,000
    By
    2 quarters

    Steps

    1. 1

      Segment

      By industry and products.

      Senior Manager, Revenue Operations 1 week

    2. 2

      Design the trial

      Two locations, 30 days.

      Chief Product Officer 2 weeks

    3. 3

      Run campaigns

      In-app and email.

      Senior Director, Product & Customer Marketing 1 quarter

    4. 4

      Host a webinar

      With a customer.

      Senior Manager, Content 1 month

    5. 5

      Brief CSMs

      Likely expanders.

      Vice President, Customer Success 1 week

    6. 6

      Measure

      Trials to paid.

      Senior Manager, Revenue Operations monthly

    First result
    1 quarter
    Cost
    Trial costs
    Owner
    Senior Director, Product & Customer Marketing

    Smallest test

    Offer the trial to 50 drive-thru customers.

    Why it works

    Segment customers by industry and products used, then run in-app and email campaigns with a free 30-day AI Agents trial on two locations, a customer webinar and an expansion offer. Give CSMs a list of the accounts most likely to expand.

    Customers who trust Solink already have the cameras and integrations in place, so trials are quick.

    Risks and how to handle them

    • Trial without results

      Set one success metric per trial.

    Evidence

    • HiringSenior Director, Product & Customer Marketing (posted September 21, 2026): a "newly unified leadership role" to "create category leadership and sharpen our positioning"; owns competitive intelligence and "a win/loss program that turns deal outcomes into sharper positioning", competitor comparisons and objection handling "that drives rep proficiency and win rate", will "Build Solink's Analyst Relations program from the ground up", and owns "references, case studies, testimonials, and advocacy programs" plus programs that "grow adoption and ARPU through positioning, packaging".Source
    • Your websiteNews page: Agentic AI capabilities generally available (June 23, 2026); Drive-Thru AI for QSRs (May 13, 2026); an Agentic AI Summit with AWS, Comcast Business and Goldman Sachs (June 8, 2026); "7 G2 badges" (June 2, 2026); a new Chief Product Officer and Chief Corporate & Legal Officer (October 8, 2026); the CEO honored by Goldman Sachs (October 15, 2026). The March 2026 Solink Secure Summit roundup says attendance doubled from 2025. A "State of AI in Retail" survey report launched at NRF in January 2026.Source
    • HiringSenior Manager, Revenue Operations (posted October 13, 2026): Solink's growth "comes through a high volume of interconnected pilots, rollouts, and expansions rather than a handful of long, linear deals"; the role stewards Salesforce data and moves reporting "beyond observational weather reporting" to "forecasting, scenario planning, and whitespace analysis". A Chief of Staff, GTM was posted October 21, 2026.Source
  • 16

    The Content lead runs a trade-focused speaker and influencer program. Solink has loss-prevention and operations leaders on record at Ford Restaurant Group, PGA TOUR Superstore and Take 5 Oil Change. Buyers trust peers on stage more than vendors.

    Medium impactMedium effort First result in 2 quarters Senior Manager

    First action

    Ask three quoted customers if they would co-present.

    How to measure it

    Customer co-presented sessions

    Now
    –
    Target
    6 a year
    By
    1 year

    Steps

    1. 1

      Ask customers

      Three to start.

      Senior Manager, Content 2 weeks

    2. 2

      Pick conferences

      Calls for papers.

      Field Marketing Specialist 2 weeks

    3. 3

      Write abstracts

      Customer result first.

      Senior Manager, Content 2 weeks

    4. 4

      Coach speakers

      One rehearsal.

      Senior Manager, Content per session

    5. 5

      Repurpose

      Clips and posts.

      Senior Manager, Content per session

    6. 6

      Track

      Pipeline from attendees.

      Field Marketing Specialist per session

    First result
    2 quarters
    Cost
    Travel costs
    Owner
    Senior Manager, Content

    Smallest test

    Submit one joint abstract.

    Why it works

    Pitch joint sessions (customer plus Solink expert) to retail, restaurant, convenience and security conferences, record each one, and turn it into clips, a blog post and a LinkedIn series. Track pipeline from session attendees.

    Customer speakers win speaking slots more easily and give every session sales value afterwards.

    Risks and how to handle them

    • Customer availability

      Offer recorded or virtual sessions.

    Evidence

    • HiringSenior Manager, Content (posted October 6, 2026): owns "our category point of view", will "Commission or produce original research and data-driven thought leadership (e.g., industry benchmark reports, trend studies)", runs an editorial calendar across "blog, LinkedIn, newsletter" and a "trade-focused speaker and influencer program", and measures "engagement, share of voice, pipeline influence".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
    • HiringField Marketing Specialist (posted October 19, 2026): runs the trade show and field event program across North America for buyers who are "loss prevention leaders, operators, franchise owners, and IT decision-makers", including Solink Summit; owns "pre-show outreach and meeting-booking campaigns", lead capture and "a post-event report on every show - cost per lead, cost per meeting, influenced and sourced pipeline", plus regional webinars, customer dinners and "co-marketing activity with channel partners and integrators".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    The Content lead is asked to "commission or produce original research", and the 2026 State of AI in Retail report was a survey. Solink sees aggregated video and POS signals across tens of thousands of locations, which no survey can match.

    High impactHigh effort First result in 3 quarters Senior Manager

    First action

    Pick five metrics the platform already measures.

    How to measure it

    Benchmark downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick metrics

      Five comparable measures.

      Senior Manager, Content 2 weeks

    2. 2

      Privacy review

      Aggregation and opt-outs.

      Chief Corporate and Legal Officer 1 month

    3. 3

      Analyze

      By industry and region.

      Staff Software Engineer, Data 2 months

    4. 4

      Write

      Report and charts.

      Senior Manager, Content 1 month

    5. 5

      Launch

      Trade show, analysts, press.

      Chief Marketing Officer 1 month

    6. 6

      Customer view

      Private comparison.

      Vice President, Customer Success 1 quarter

    First result
    3 quarters
    Cost
    Analyst and design time
    Owner
    Senior Manager, Content

    Smallest test

    Publish one chart from aggregated drive-thru data.

    Why it works

    Publish a yearly benchmark from anonymized, aggregated data: void and refund rates, drive-thru times, after-hours activity and alarm accuracy by industry and region. Launch it at the largest retail show, brief analysts, and give each customer a private comparison.

    Original data earns press and analyst attention, and the private comparison is an expansion conversation.

    Risks and how to handle them

    • Customer data concerns

      Aggregate, suppress small groups and allow opt-out.

    Evidence

    • HiringSenior Manager, Content (posted October 6, 2026): owns "our category point of view", will "Commission or produce original research and data-driven thought leadership (e.g., industry benchmark reports, trend studies)", runs an editorial calendar across "blog, LinkedIn, newsletter" and a "trade-focused speaker and influencer program", and measures "engagement, share of voice, pipeline influence".Source
    • Your websiteNews page: Agentic AI capabilities generally available (June 23, 2026); Drive-Thru AI for QSRs (May 13, 2026); an Agentic AI Summit with AWS, Comcast Business and Goldman Sachs (June 8, 2026); "7 G2 badges" (June 2, 2026); a new Chief Product Officer and Chief Corporate & Legal Officer (October 8, 2026); the CEO honored by Goldman Sachs (October 15, 2026). The March 2026 Solink Secure Summit roundup says attendance doubled from 2025. A "State of AI in Retail" survey report launched at NRF in January 2026.Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
    • HiringThe "About Solink" paragraph differs between current job posts: "over 35,000 locations across 60+ countries" (Senior Director post), "over 30,000 locations across 32+ countries" (Enterprise AE, Full-Service Restaurants AE and Content posts) and "over 36,000 locations across 60+ countries" (Regulated Industries AE). The About page says "35 k+ locations" and "50 + countries".Source
  • 18

    Verkada and Rhombus advertise free trials, but they ship their own hardware. Solink layers on existing cameras, so it could let a small business connect one location and see AI search and alerts on its own footage within a day.

    High impactHigh effort First result in 3 quarters Chief Product Officer

    First action

    Scope what the smallest connector setup needs.

    How to measure it

    Trial to paid conversion

    Now
    –
    Target
    25%
    By
    3 quarters

    Steps

    1. 1

      Scope setup

      Smallest connector path.

      Chief Product Officer 1 month

    2. 2

      Build onboarding

      Guided first search.

      Chief Product Officer 1 quarter

    3. 3

      Partner option

      Installer for those who want help.

      Channel Account Manager 1 month

    4. 4

      Sales touch

      AE call on day three.

      Vice President, SMB Sales ongoing

    5. 5

      Pilot

      50 SMB locations.

      Vice President, SMB Sales 1 quarter

    6. 6

      Decide

      Scale or stop.

      Chief Product Officer 1 month

    First result
    3 quarters
    Cost
    Hardware and support costs
    Owner
    Chief Product Officer

    Smallest test

    Run ten hand-held trials with SMB prospects.

    Why it works

    Build a 14-day trial for one location: compatibility check, a connector or cloud gateway set up by the buyer or a partner, guided first search, and a call with an SMB AE on day three. Limit to compatible camera models.

    Seeing your own store in the product beats any demo, and it uses Solink's main difference from hardware-led rivals.

    Risks and how to handle them

    • Support load

      Limit to tested camera models.

    Evidence

    • Competitor researchRivals' own homepages: Verkada, "cloud-managed security cameras, access control, and smart building solutions" with a "Free 30-day trial"; Rhombus, "Start a free trial with the #1 rated physical security solution for customer satisfaction"; Spot AI, "Cameras that understand, act, and document"; DTiQ, loss prevention and video "for restaurants, convenience stores, and retailers"; Eagle Eye Networks, "AI video surveillance & proactive security"; Coram, a "Unified Physical Security Platform".Source
    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • HiringSales hiring: Account Executive - SMB (Full-Service Restaurants), Account Executive - SMB (Regulated Industries) selling "to licensed cannabis retailers and operators, helping them stay compliant, reduce loss", and Account Executive, Enterprise (posted October 19, 2026) for "Fortune 1000 companies" in "physical security, retail, and loss prevention", using ZoomInfo, HubSpot and Gong.Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
  • 19

    Solink has 166 partner and integration pages (POS, access control, labor, drive-thru timers) and 375+ integrations. Most are reference pages. POS and access-control vendors talk to the same buyers every day.

    High impactHigh effort First result in 4 quarters Channel Account Manager

    First action

    Rank integrations by appearance in won deals.

    How to measure it

    Integration-partner pipeline

    Now
    –
    Target
    10% of new pipeline
    By
    4 quarters

    Steps

    1. 1

      Rank partners

      By won deals.

      Senior Manager, Revenue Operations 2 weeks

    2. 2

      Design the offer

      Co-marketing and fees.

      Channel Account Manager 2 weeks

    3. 3

      Sign ten

      Partner agreements.

      Channel Account Manager 2 quarters

    4. 4

      Joint content

      Pages and webinars.

      Senior Manager, Content ongoing

    5. 5

      Marketplace listings

      In partner app stores.

      Channel Account Manager 1 quarter

    6. 6

      Measure

      Pipeline by partner.

      Senior Manager, Revenue Operations monthly

    First result
    4 quarters
    Cost
    Referral fees
    Owner
    Channel Account Manager

    Smallest test

    Run one joint webinar with a POS partner.

    Why it works

    Pick the ten integrations that appear most in won deals and offer those partners co-marketing: a joint page, a joint webinar, a referral fee and a listing in their marketplace. Track partner-sourced pipeline separately.

    Integration partners are trusted by the same buyers, and data integrations are Solink's core difference.

    Risks and how to handle them

    • Partners favor rivals

      Start with partners whose customers already use Solink.

    Evidence

    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
    • HiringChannel Account Manager (posted September 15, 2026): owns "Solink's strategic partnership with Comcast": activating Comcast sellers, deal registration, co-selling with Solink AEs, progressing opportunities "through pilot and multi-site rollout", and building "repeatable franchise plays" from "Solink's approved-vendor relationships and standard pricing within major restaurant brands".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Solink is headquartered in Ottawa, next to Quebec, and counts Canadian brands such as Canadian Tire, Pet Valu and JYSK among its stories, but the site has no French pages. Franchise owners and store operators in Quebec often search in French.

    Medium impactMedium effort First result in 2 quarters Senior Manager

    First action

    Count Quebec demos and customers today.

    How to measure it

    Quebec demo requests

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Size it

      Current Quebec pipeline.

      Senior Manager, Revenue Operations 1 week

    2. 2

      Translate

      Six core pages.

      Senior Manager, Content 1 month

    3. 3

      Route

      French-speaking rep.

      Vice President, SMB Sales 1 week

    4. 4

      Add hreflang

      English and French pairs.

      Web and SEO manager 1 day

    5. 5

      Promote

      French search ads.

      Field Marketing Specialist 1 quarter

    6. 6

      Measure

      Demos and wins.

      Senior Manager, Revenue Operations monthly

    First result
    2 quarters
    Cost
    Translation budget
    Owner
    Senior Manager, Content

    Smallest test

    Translate the restaurant solutions page and run French ads for a month.

    Why it works

    Translate the homepage, three solutions pages (restaurants, retail, convenience), the pricing page and two customer stories, with a French demo form routed to a French-speaking rep. Measure Quebec demos.

    Few rivals publish in French, so the pages can win local searches cheaply.

    Risks and how to handle them

    • Poor translation

      Use a native reviewer.

    Evidence

    • Your websiteSitemap (878 URLs, read October 22, 2026): 69 success stories; 24 indexable industry archive pages with overlapping terms ("C-store" and "C-store/gas station", "Bar" and "Bar/Restaurant", "FSR" and "Restaurant", plus an archive named "Solink"); the success-story filter splits restaurants across Bar, FSR, QSR and Restaurant; 166 partner and integration pages; 38 landing pages including a Comcast SmartOffice page added October 22; an Executive Customer Council page; a camera compatibility list ("30,000+ models across 270 leading brands"); no French-language pages.Source
    • Your websiteYouTube channel: about 1,560 subscribers, 116 videos and 579,000 total views. The success stories include cannabis operators (Shangri-La, Canada Buds, Century Cannabis), Canadian retailers (Canadian Tire, Pet Valu, JYSK) and franchise restaurant groups (Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen, Carl's Jr. operators).Source
    • Your websiteHikvision page: "Hikvision is leaving. Your security plan shouldn't."; "Keep your existing commercial cameras, no rip-and-replace"; "Headquartered in Ottawa, Canada"; an FAQ on Hikvision restrictions in Canada and the U.S. that says private businesses "can generally keep using cameras they already own, but support and replacement parts are becoming harder to get".Source
  • 21

    Solink's YouTube channel has 116 videos and about 1,560 subscribers. The product's best moment is visual: typing a plain question and getting the right clip in seconds. Loss-prevention and operations people share that kind of short video.

    Medium impactLow effort First result in 1 quarter Senior Manager

    First action

    Record three examples on staged footage.

    How to measure it

    Demo requests from video

    Now
    –
    Target
    20 a month
    By
    2 quarters

    Steps

    1. 1

      Pick questions

      Ten common searches.

      Senior Manager, Content 1 week

    2. 2

      Get footage

      Staged or customer-approved.

      Vice President, Customer Success 2 weeks

    3. 3

      Record

      Three per batch.

      Senior Manager, Content monthly

    4. 4

      Publish

      Shorts and LinkedIn weekly.

      Senior Manager, Content weekly

    5. 5

      Add links

      Tracked demo links.

      Web and SEO manager 1 day

    6. 6

      Review

      What gets watched.

      Senior Manager, Content monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Senior Manager, Content

    Smallest test

    Post one short this week.

    Why it works

    Publish one short each week: a question (for example, "show me every refund after 9pm"), the search, the clip and the result, using customer-approved or staged footage. Post on YouTube Shorts and LinkedIn with a link to book a demo.

    Short product proof spreads in a niche audience and shows the "AI that reasons in plain English" claim instead of stating it.

    Risks and how to handle them

    • Privacy of people on camera

      Use staged footage or blur faces.

    Evidence

    • Your websiteYouTube channel: about 1,560 subscribers, 116 videos and 579,000 total views. The success stories include cannabis operators (Shangri-La, Canada Buds, Century Cannabis), Canadian retailers (Canadian Tire, Pet Valu, JYSK) and franchise restaurant groups (Jack in the Box, Popeyes, Five Guys, Domino's, Dairy Queen, Carl's Jr. operators).Source
    • HiringSenior Manager, Content (posted October 6, 2026): owns "our category point of view", will "Commission or produce original research and data-driven thought leadership (e.g., industry benchmark reports, trend studies)", runs an editorial calendar across "blog, LinkedIn, newsletter" and a "trade-focused speaker and influencer program", and measures "engagement, share of voice, pipeline influence".Source
    • Your websiteHomepage: "Real business outcomes, delivered"; "Trusted by organizations across 35k+ locations"; customer quotes from Ford Restaurant Group ("over $20,000 in cash voids"), GAP Inc., PGA TOUR Superstore and Take 5 Oil Change ("78% decrease in drive-offs and a 28% increase in average ticket value"); "375+ out-of-the-box data integrations", "99 % fewer false alarms", "64 % reduction in investigation and IT resource time". Products: Vision Intelligence platform, AI Cloud VMS, AI Agents, AI Alarm Monitoring, AI Command Center.Source
  • 22

    Solink's homepage scores 99/100 on mobile and real visitors pass Core Web Vitals, but it downloads about 6.6 MB, mostly media. As landing pages and testimonial videos multiply, page weight on mobile and on venue Wi-Fi at trade shows is the risk.

    Medium impactLow effort First result in 2 weeks Web and SEO manager

    First action

    Measure page weight for the ten busiest landing pages.

    How to measure it

    Pages under budget

    Now
    –
    Target
    100%
    By
    1 quarter

    Steps

    1. 1

      Measure

      Ten busiest pages.

      Web and SEO manager 1 day

    2. 2

      Set budget

      For example 2 MB on mobile.

      Web and SEO manager 1 hour

    3. 3

      Lazy-load video

      Play on click.

      Web and SEO manager 2 days

    4. 4

      Poster images

      Compressed stills.

      Web and SEO manager 1 day

    5. 5

      Pre-launch check

      For every new page.

      Web and SEO manager ongoing

    6. 6

      Monitor

      Monthly PageSpeed run.

      Web and SEO manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web and SEO manager

    Smallest test

    Lazy-load the homepage testimonial videos.

    Why it works

    Set a page-weight budget for landing pages, load testimonial videos only when played, serve poster images, and check new /lp/ pages against the budget before launch.

    Fast pages keep paid and event traffic converting, and the budget stops slow drift.

    Risks and how to handle them

    • Lower video plays

      Use clear play buttons and captions.

    Evidence

    • Google PageSpeedHomepage mobile performance score 99/100; real visitors pass Core Web Vitals (field LCP 1.7s, INP 196ms, CLS 0.01). The homepage downloads about 6.6 MB, mostly media.Source
    • Your websiteCompetitor landing pages (checked October 22, 2026): ten /lp/ pages target Verkada (two pages), Avigilon (two pages), DTiQ, Milestone, Eagle Eye Networks, Rhombus, Spot AI and Coram. All carry "index, follow" and are listed in the landing-page sitemap. With the rival's name swapped out, their text is about 98% identical: the same four bullets, the same three customer quotes, and "Ready to switch from [rival]?". Three title tags read "Avigilon Alternative - Paid Ads", "DTiQ Alternative - Paid Ads" and "Milestone Alternative - Paid Ads", and those words are also in their social-preview titles.Source

03

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Solink did not commission, review or endorse it, and Programmable is not affiliated with Solink. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Solink runs its business.

Something wrong, or do you represent Solink? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Rebuild the comparison pages, align proof numbers, merge industry archives, explain pricing, add show booking and the cannabis kit; start the page-weight budget.

  2. Days 31 to 6012 ideas

    Win/loss, analyst relations, the reference library, Comcast kit, franchisee plays, pilot scorecards, deployment time, the Hikvision program, expansion campaigns and customer speakers; French pages and video shorts.

  3. Days 61 to 903 ideas

    Commit to the big bets: the platform-data benchmark, a self-serve trial on existing cameras and the integration-partner channel.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value keeping existing cameras. The most cited problem: hours of footage review.

  • Video tied to POS data for faster investigations
  • False alarms
  • In their words: “shrink”

Market

Competitive landscape

5 competitors compared: Verkada, Rhombus, Spot AI, DTiQ and 1 more.

  • Gap to exploit: Specific, fair comparisons in AI video
  • Verkada: Requires its own cameras
  • Rhombus: Hardware-led

Hiring signals

Solink is professionalising go-to-market around a new category.

  • Senior Director, Product & Customer Marketing: Competitive intelligence, win/loss, analyst relations, references. Ideas 1, 7, 8, 9.
  • Senior Manager, Content: Category narrative, original research, speakers. Ideas 2, 16, 17.
  • Field Marketing Specialist: Trade shows measured on cost per meeting. Idea 5.

From the team that wrote this playbook

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  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
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  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
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